Enloe's Message

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Every month, Jolene Francis, Enloe’s Vice President of Philanthropy & Communications, will sit down with Mike Wiltermood, Enloe’s President and CEO, or other members of Enloe’s Senior Team. They’ll reflect on the previous month, recognize employee accompl

Jolene Francis

Chico, CA, USA


    • May 1, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 13m AVG DURATION
    • 40 EPISODES


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    Latest episodes from Enloe's Message

    Episode 40: Honoring Our Nurses

    Play Episode Listen Later May 1, 2025 17:45


    We would love to get your feedback on what you thought of this month's "Enloe's Message".At Enloe Health, we're celebrating our nurses!National Nurses Week kicks off May 5 — and festivities await. Enloe's Chief Nursing Officer Donna Larson and Interim Chief Nursing Officer Sandra Bernstein take the mic to share more in this month's Enloe's Message podcast. They join Jolene Francis, Enloe's Chief Development Officer, to discuss a new award that honors an Enloe nurse who has made a lasting impact, how caregivers can thank the nurses they work with and more.Plus, they discuss Donna's upcoming retirement after more than 25 years at Enloe. Donna looks back on her career and shares what she's most proud of. Having graciously stepped into the interim chief nursing officer position, Sandra shares how she plans to put her unique mark on Enloe.

    Episode 39: Celebrating the Residency Program

    Play Episode Listen Later Apr 1, 2025 9:43


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Enloe Health has reached a new milestone: Four family medicine residents will join the health system this summer.Enloe's Chief Medical Officer Sean Maiorano, D.O., sits down with Jolene Francis, Enloe's Chief Development Officer, to discuss the exciting news. The two go over what this achievement means for Enloe and the North State. They discuss the recent Match Day festivities that took place at Enloe, how many residents applied for the program — a partnership between Healthy Rural California and Enloe Health — and how residents were selected.Plus, Dr. Maiorano shares what he finds the most rewarding about the Family Medicine Residency program and what he hopes it will accomplish.

    Episode 38: Introducing Employee Voice!

    Play Episode Listen Later Feb 28, 2025 17:07


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Jolene Francis, Enloe Health's Vice President of Philanthropy & Communications, sits down with Mike Wiltermood, President & CEO, and Shannon Smith, Enloe's Vice President of Human Resources, to talk about the organization's new employee feedback tool, Employee Voice.They go over what caregivers can expect with the roll out of the new tool and how their feedback will help the organization move forward, benefiting our patients, employees and our community.Plus, they share how Employee Voice is different from Gallup, the previous employee survey tool.

    Episode 37: Analyzing the Mid-Year Financials

    Play Episode Listen Later Feb 1, 2025 12:55


    We would love to get your feedback on what you thought of this month's "Enloe's Message".The fiscal year is halfway through. See how Enloe Health is faring in the February installment of Enloe's Message.Enloe's Chief Financial Officer Kevin Woodward joins Jolene Francis, Vice President of Philanthropy & Communications, to discuss the organization's financial results.They go over figures through December and share how those numbers compare to initial predictions.Plus, they talk about how new projects, including the new cardiovascular and imaging center — scheduled to open in 2027 — will help the organization. They also share how Enloe caregivers can help the organization continue to maintain its financial stability.

    Episode 36: 2025 Brings Board Changes

    Play Episode Listen Later Jan 1, 2025 11:37


    We would love to get your feedback on what you thought of this month's "Enloe's Message".The new year brings changes to Enloe Health's Board of Trustees. Learn more in the first Enloe's Message of 2025.Jolene Francis, Enloe's Vice President of Philanthropy & Communications, sits down with Mike Wiltermood, Enloe's President and CEO, to discuss the matter.The two introduce the new board members, go over the pivotal role the board plays at Enloe, share who is retiring from the board and more. They also introduce the new Chief of Staff Elect.

    Episode 35: Ending 2024 on a High Note

    Play Episode Listen Later Dec 1, 2024 12:58


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Jolene Francis, Enloe's Vice President of Philanthropy & Communications, sits down with Mike Wiltermood, Enloe's President and CEO, to talk about the organization's new Business Services Center, the recently ratified contracts for Enloe nurses, and more. The two share which Enloe departments will move to the new building located on 20th Street and how the shift will affect the Esplanade Campus. Plus, they discuss what the new contracts mean for Enloe nurses and how long these will be in place. Finally, they give a special end-of-year message to all Enloe caregivers this holiday season.  

    Episode 34: Responding to the IV Shortage

    Play Episode Listen Later Nov 1, 2024 18:22


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Enloe Health has felt the impact of the nationwide IV shortage caused by damage to the Baxter International Inc. facility from Hurricane Helene in North Carolina.Learn how the health system has been affected in the November episode of Enloe's Message. Host Jolene Francis, Enloe Health's Vice President of Philanthropy & Communications, welcomes two guests to discuss the topic.Sean Maiorano, D.O., Enloe's Chief Medical Officer, and Chris Marking, Enloe's Senior Director of Pharmacy, shed light on the situation, what occurred and how Enloe Health is responding.

    Episode 33: Introducing Workday!

    Play Episode Listen Later Oct 1, 2024 7:18


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Workday has launched at Enloe Health!Learn about the new system in the October episode of Enloe's Message as Shannon Smith, Enloe's Vice President of Human Resources, joins Jolene Francis, Enloe's Vice President of Philanthropy & Communications, behind the mic. They talk about the new human resources information system that allows caregivers to access their payroll and personal information in one place from anywhere — something they couldn't do before.They share the benefits employees will enjoy with Workday and where they can access FAQs and helpful documents as they explore the new system. Plus, they let caregivers know what other systems will remain in place with the transition.

    Episode 32: Becoming a Teaching Hospital

    Play Episode Listen Later Sep 1, 2024 14:23


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Enloe Health Enloe Medical Center will soon be a teaching hospital. Learn more in the September episode of Enloe's Message.Sean Maiorano, D.O., Enloe Health's Chief Medical Officer, joins Jolene Francis, Vice President of Philanthropy & Communications, to talk about a new family medicine residency program that will come to Butte County in 2025.Thanks to a partnership with Healthy Rural California, the program will bring four residents to the North State in June. Residents will see patients at Enloe, Northern Valley Indian Health and the Veterans Affairs clinic. The two discuss details of the program, what community members and providers can expect, and more. Plus, Dr. Maiorano talks about what he enjoys most in his role as Enloe's Chief Medical Officer.

    Episode 31: Looking at the Financials & Facility Needs

    Play Episode Listen Later Aug 1, 2024 15:06


    We would love to get your feedback on what you thought of this month's "Enloe's Message".Check out Enloe's Message to hear about Enloe Health's future.Enloe's Chief Financial Officer Kevin Woodward takes the microphone with Jolene Francis, Vice President of Philanthropy & Communications, for the August installment of Enloe's Message.The two sit down to discuss the year-end results of Fiscal Year 2024 and provide an update on the construction of the new Gonzales Comprehensive Cancer Center. They reveal the project's critical milestones — including the August dates for the beam signing ceremony and extend an invitation to all caregivers to participate.Finally, Jolene and Kevin share about critical space needs in the coming years, the plans for a new Cardiology and Imaging Center, and more.To learn more about Enloe Health visit: https://www.enloe.org/

    Episode 30: Caregivers Week Fun & the Fiscal Year

    Play Episode Listen Later Jul 1, 2024 12:51


    Summer is back and so is Mike Wiltermood!Enloe Health's President and CEO returns to Enloe's Message this month. He sits down with Jolene Francis, Vice President of Philanthropy & Communications, to look back on Caregivers Week. They share their favorite highlights of the festivities.Plus, they look back on fiscal year 2024 and give an overview of what is expected for fiscal year 2025. They go over the challenges the organization may face, opportunities they anticipate and future facility projects.

    Episode 29: Celebrating Milestones & Caregivers

    Play Episode Listen Later Jun 1, 2024 19:43


    May was a busy month at Enloe Health — and things aren't slowing down in June.Get up to speed in this special episode of Enloe's Message as Suzie Lawry-Hall, Director of Marketing & Communications and Community Outreach, takes the mic.She sits down with Jolene Francis, Vice President of Philanthropy & Communications, and Suzanne Watroba, Director of Advancement.They discuss the recent groundbreaking of the Gonzales Comprehensive Cancer Center and the new FlightCare helicopter that will soon take to the skies. Plus, they thank Enloe staff and volunteers for all they do and discuss the upcoming festivities for Caregivers Week.

    Episode 28: Talking Nursing

    Play Episode Listen Later May 1, 2024 25:03


    Enloe Health employs thousands of nurses. In fact, these caregivers make up the largest portion of our workforce.Learn more about these caregivers from Donna Larson, Enloe's Vice President of Patient Care Services and Chief Nursing Officer, and Sandra Bernstein, Enloe's Senior Director of Nursing Operations. They chat with Jolene Francis, Enloe's Vice President of Philanthropy & Communications, in the latest Enloe's Message.They share what initially drew them to nursing, the proudest moments in their careers and the biggest challenges nurses face when it comes to providing outstanding care. Plus, they go over the upcoming Nurses Week celebration and share a special message.

    Episode 27: Visiting With the Board of Trustees

    Play Episode Listen Later Apr 1, 2024 19:13


    Enloe Health is governed by dedicated community board members. The Enloe Board of Trustees volunteer their time and service to ensure that our local, nonprofit health system continues the legacy of health care established by its founder, Dr. N.T. Enloe.In this episode of Enloe's Message, Jolene Francis, Enloe's Vice President of Philanthropy & Communications, and Mike Wiltermood, Enloe's President and CEO, chat with members of Enloe's Board of Trustees.Board Chair Walt Schafer and immediate past-chair Denise Adams drop in for a candid conversation. They explain their motivation for volunteering to help govern Enloe Health, what they have learned through their involvement with the organization, hurdles Enloe faces and more. Plus, they share a message they hope all Enloe caregivers will hear.To learn more about Enloe Health visit: https://www.enloe.org/

    Episode 26: Celebrating Our Caregivers

    Play Episode Listen Later Mar 1, 2024 10:08


    The spring will bring several celebrations to Enloe Health.Get all the details when Jolene Francis, Enloe's Vice President of Philanthropy & Communications, sits down with Mike Wiltermood, Enloe's President and CEO, to talk about the upcoming festivities — and more.They go over the Leadership Awards, which will be announced later this month to recognize those who consistently demonstrate the organization's values, and the importance of the event. Plus, they encourage caregivers to share the initiatives their departments are taking on for the betterment of the community and the organization by submitting a poster for the 2024 Quality Summit.The two also discuss changes to National Physicians Week, National Nurses Week and Caregivers Week. Finally, they share why the organization decided to add Veterans Day to its list of Enloe-observed holidays and what that means for caregivers.

    Episode 25: A Look at the Financials

    Play Episode Listen Later Feb 1, 2024 13:23


    The first six months of Enloe Health's fiscal year have come to an end. How did the organization perform and what are the projections for the future?Find out in the February episode of Enloe's Message. Jolene Francis, Enloe Health's Vice President of Philanthropy & Communications, and Kevin Woodward, Enloe Health's Vice President and Chief Financial Officer, discuss the organization's performance.They go over some of the services that saw growth, strategic investments the organization is making, how caregivers contributed to a good performance and more.For more information visit www.enloe.org

    Episode 24: Connecting with the CMO

    Play Episode Listen Later Jan 1, 2024 12:06


    Sean Maiorano, D.O., Enloe Health's new Chief Medical Officer, has been in his role for about 90 days.To help caregivers get to know the longtime hospitalist, Jolene Francis, Enloe Health's Vice President of Philanthropy & Communications, sits down with the father of two to learn about his background, what drives him, and how he came to Chico.The two also dive into Butte County's future Family Medicine Residency Program, which will bring new physicians to Enloe Health, and the organization's focus on physician engagement.

    Episode 23: Diving Deeper into the Rebrand

    Play Episode Listen Later Dec 1, 2023 16:48


    The new brand, Enloe Health, has been revealed!Some caregivers have had questions about the unveiling. Mike Wiltermood, Enloe Health's President and CEO, and Jolene Francis, Enloe Health's Vice President of Philanthropy & Communications, address some of the common questions and wish caregivers a happy holiday season.The two go over the cost of the rebrand, the reasons for it and more. Plus, they discuss the organization's strategic plan and Mike shares a special message of thanks for our caregivers.

    Episode 22: A look at fiscal year 2023

    Play Episode Listen Later Nov 1, 2023 10:53


    Enloe Health's fiscal year 2023 ended on June 30.Find out how the organization performed in November's Enloe's Message with Kevin Woodward, Enloe's Vice President and CFO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications. They share Enloe Health's total revenue, new services and how those investments could affect the organization as well as a look ahead to fiscal year 2024.They also go over the groundbreaking of Enloe's new cancer center and the current state of the project.

    Episode 21: Unveiling Enloe's New Brand

    Play Episode Listen Later Oct 1, 2023 17:51


    Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, share when we can expect to see Enloe's new brand, including the new Mission, Vision, Values and logo — and how those elements will be shared with the community.The duo also looks back on the development of Enloe's current brand, which debuted in 2009, and the organization's achievements since then. 

    Episode 20: Understanding the Cancer Center Project

    Play Episode Listen Later Sep 1, 2023 13:56


    Don't miss the latest episode of Enloe's Message.Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, take an in-depth look at the cancer center project that will take shape in Meriam Park.They go over the reasons the organization is investing in the expansion of cancer services, how the project will be financed and more.

    Episode 19: Town Hall Ahead

    Play Episode Listen Later Aug 1, 2023 9:23


    Find out about the upcoming Senior Team Town Hall meeting and more in the latest Enloe's Message. Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, talk about the importance of administrators hearing from colleagues, discuss goals for the meeting, and encourage caregivers to both RSVP and submit questions they want answered during the forum. The Senior Team Town Hall is Aug. 17 from 9-10:30 a.m., in person or on Zoom.

    Episode 18: Elevating Enloe's Brand & More

    Play Episode Listen Later Jul 1, 2023 15:27


    Suzie Lawry-Hall, Enloe's Director of Marketing & Communications and Community Outreach, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, look back on the Enloe Family Picnic, providing highlights and thanking everyone involved.They also give an overview on Enloe's finances and discuss the new Enloe Health brand that is being developed. Hear how the idea for the updated brand came about, the research that has gone into developing Enloe's new mission, vision and values, and more.  

    Episode 17: A Focus on Finances

    Play Episode Listen Later Jun 1, 2023 13:16


    The end of the fiscal year is upon us. See how Enloe Medical Center performed in 2023.Kevin Woodward, Enloe's Vice President and CFO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, touch base on the medical center's finances. They discuss the challenges hospitals faced throughout the country, Enloe's unique hurdles and the medical center's financial sustainability.Plus, they provide an update on Enloe's new Comprehensive Cancer Center. 

    Episode 16: Always Grateful, Forever Thankful

    Play Episode Listen Later May 12, 2023 3:50


    Caregivers Week is coming to a close.Listen to a special message of thanks on the latest edition of Enloe's Message from Mike Wiltermood, Enloe's President and CEO.He is always thankful, forever grateful — for you.

    Episode 15: Preparing for Caregivers Week

    Play Episode Listen Later May 1, 2023 7:52


    Caregivers Week is almost here. Learn about the upcoming festivities on the latest edition of Enloe's Message.Shannon Smith, Enloe's Vice President of Human Resources and Chief Compliance Officer, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, go over the fun that awaits caregivers starting May 8.They discuss this year's theme — Always Thankful, Forever Grateful — the special daily activities and prizes that come along with this Enloe tradition, the blessing of the hands, and more. 

    Episode 14: Unmasking, New FlightCare Helicopter & More

    Play Episode Listen Later Apr 1, 2023 12:44


    Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss important upcoming events and milestones at the hospital.They talk about the end of the mask mandate in California hospitals and what that means for Enloe. They also reflect on the hospital's annual Leadership Awards, discuss the fundraising campaign for a new FlightCare helicopter and encourage employees to apply for the 2023 Enloe Foundation Scholarships. Applications are open now through May 22, 2023. To view the available scholarships and apply, visit www.enloe.org/employeescholarships.

    Episode 13: Reflecting on the Town Hall, Planetree Awards & More

    Play Episode Listen Later Mar 1, 2023 11:47


    Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss last month's town hall and upcoming events.They share highlights from the recent meeting and tell you how to access a recording of the event. They also over the 2023 Spirit of Planetree Awards, encourage nominations and talk about the Planetree philosophy at Enloe. Plus, they announce the upcoming Quality Summit and encourage caregivers to participate. 

    Episode 12: Safety & Security at Enloe

    Play Episode Listen Later Feb 1, 2023 15:11


    Patrick Maloney, Enloe's Manager of Security, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss security on and around Enloe's campuses.They go over the types of security issues Enloe has experienced and how the organization is proactively addressing concerns. They also discuss future enhancements, how all caregivers can help improve safety and more.Read the transcript.

    Episode 11: Enloe's Goals in 2023 & Beyond

    Play Episode Listen Later Jan 1, 2023 12:00


    Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications,  discuss Enloe's goals for the rest of the fiscal year, including efforts to reduce operating costs and prioritize services that provide the most value for both the community and the organization itself. They also discuss why the hospital is moving forward with building a new comprehensive cancer center, hint at Enloe's plans for a brand refresh and talk about the results of the latest Joint Commission Survey.  Here's to a happy and healthy new year!

    Episode 10: Assessing Enloe's Financial Performance

    Play Episode Listen Later Dec 1, 2022 12:13


    Kevin Woodward, Enloe's Vice President and CFO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, provide an update on Enloe's financial performance heading toward the end of the second quarter of the fiscal year. They break down the hospital's current financial trajectory, discuss the challenge of growing revenues while managing expenses, and encourage innovative thinking organization-wide to help the hospital operate as efficiently as possible. Plus, they offer several reasons to be optimistic about Enloe's performance moving forward.

    Title: Episode 9: Holiday Happenings at Enloe

    Play Episode Listen Later Nov 16, 2022 9:48


    Shannon Smith, Enloe's Vice President of Human Resources and Chief Compliance Officer, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, break down the holiday activities planned for caregivers and their families over the next six weeks. They go over the Holiday Preview at Enloe's Gift Shop, #GivingTuesday, Enloe's Tree Lighting Ceremony and more. Plus, they discuss the 35th annual Evening of Remembrance, hosted by Enloe Hospice.

    Episode 8: Enloe's Strategic Plan, Access to Services & More

    Play Episode Listen Later Nov 1, 2022 11:05


    Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, talk about updates to Enloe's Strategic Plan and how we use the plan to focus organizational initiatives. Plus, they discuss the impact the Camp Fire has had on Enloe's services, the discharge process and more.

    Episode 7: A Closer Look at Enloe's Finances.

    Play Episode Listen Later Sep 30, 2022 12:21


    This month, Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, continue discussing the hospital's finances. They dive deeper into how low census affect Enloe's revenue and expenses, the challenges hospitals face today, and how we can get through these challenging economic times together. Plus, Mike shares what he's most excited about for the upcoming year and more.

    Episode 6: Enloe's Nonprofit Status, Increasing Market Share & More

    Play Episode Listen Later Sep 1, 2022 7:58


    This month, Kevin Woodward, Enloe's Vice President and CFO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss Enloe's status as a nonprofit hospital. They go over what the classification means and the obligations the medical center has because of it. Plus, they go over the effects of increasing costs, Enloe's biggest opportunity to grow its market share and more. 

    Episode 5: Primary Care Services, an Important Fundraising Milestone, & More

    Play Episode Listen Later Aug 1, 2022 9:51


    This month, Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss Enloe's new primary care services and early results of the Comprehensive Cancer Campaign.They go over an important fundraising milestone the campaign is reaching and share Enloe's newest recognition from U.S. News & World Report.New episodes drop the first day of every month. Listen at www.enloe.org/message or wherever you find your favorite podcasts. 

    Episode 4: Salaries, Keeping Caregivers Safe & More

    Play Episode Listen Later Jul 8, 2022 11:37


    This month, Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss how Enloe's annual market analysis ensures that salaries are competitive. They also go over a plan to complete a master facility plan for Enloe. Plus, they'll share how Enloe is keeping caregivers safe in the wake of the recent Tulsa hospital shooting that made national headlines.  And on the lighter side of things, Mike shares some observations and feedback on the Enloe Family Picnic. What a great event it was! 

    Episode 3: The Board of Trustees, Helping Families & More

    Play Episode Listen Later Jun 1, 2022 14:00


    How does the Enloe Board of Trustees guide Enloe Medical Center? Find out when Jolene Francis, Enloe's Vice President of Philanthropy & Communications, sits down with Denise Adams, the Board's Chair, to talk about this and more. The duo also looks back at the hospital's recent award for leadership and innovation, goes over the work caregivers at Enloe's Nettleton Mother & Baby Care Center are doing to sooth substance-exposed newborns and their families, and more.

    Episode 2: Planetree Gold, Caregivers Week and More!

    Play Episode Listen Later May 1, 2022 13:17


    This month, Mike Wiltermood, Enloe's President and CEO, and Jolene Francis, Enloe's Vice President of Philanthropy & Communications, discuss Enloe's quest for Planetree Gold recertification and what that means for patients. They also look back on the quality improvement efforts undertaken by Enloe service lines and look ahead to the upcoming Giving Campaign and Caregivers Week. Plus, they give a brief update on Enloe the cancer-sniffing dog. Tune in. New episodes drop the first day of every month. Listen at www.enloe.org/message or wherever you find your favorite podcasts including most smart speakers.   

    Episode 1: The Pandemic, Awards & More

    Play Episode Listen Later Apr 1, 2022 12:56


    As the third wave of the COVID-19 pandemic concludes, host Jolene Francis, sits down with Mike Wiltermood, Enloe's President and CEO. They look back on the surge and the impact it had on the hospital, discuss Enloe's 2021 Leadership Awards, announce an exciting new campaign, and more.

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