Muni Diaries

This is the final installment from our pop-up story booth at the San Francisco Public Libary's 2024 Night of Ideas! In this episode, we share a selection of bite-sized stories from everyday Muni riders about whimsical transit rides they've taken in our beloved San Francisco.  Check out Part 1—Everyday Heroes on the Bus (ep. 152) and Part 2—The Friends We Made along the Way (ep. 155) for more short stories from that evening. And if you have your own whimsical bus story to share, be sure to follow us on Instagram at @munidiaries to hear about future podcast pop-ups around the city!  

Meaghan Mitchell returned to the Muni Diaries stage at our "Thank You, Driver" show with a loving tribute to her dad, 35-year Muni veteran Ronald Mitchell. She shares what it was like being raised by a Muni driver in '90s San Francisco, and what makes Muni more than a transit agency—and then invites Ronald to join her on stage.  Meaghan and Ronald remind us that our Muni operators are human, that they have families, and that they're on the front lines of our city's biggest challenges every day. And they ask us to keep on loving and riding Muni: as Ronald says, "There's nothing like the Municipal Railway." Be sure to subscribe so you don't miss any of our true stories from everyday bus riders! Have a Muni story you'd like to share? Email us your pitch at muni.diaries.sf@gmail.com.

Getting stuck on a stalled Muni train is every rider's worst nightmare. But what's it like being one of the mechanics with the daunting task of getting that train and its frustrated riders moving again?  Rory O'Neill understands both sides of that coin. He spent many years working as a mechanic on the mobile response unit and the emergency response unit for Muni's light rail fleet—and he's also an every-day Muni rider. Now the supervisor of the Maintenance Training Department, Rory joined us at Muni Diaries Live and gave us a glimpse into the oft-overlooked world of Muni's vehicle mechanics and maintenance workers. Rory reminds us just how many people get us where we need to go every day, whether we see them or not. "In the end, that's what we do, right? We move people."

Back in March 2024, Muni Diaries had the pleasure of attending the Night of Ideas, a program organized by the San Francisco Public Library. This installment paid homage to our favorite transit system, and we'd be remiss if we didn't tap into the wealth of Muni-riffic experiences (good, bad, great, somewhere in between) for our popup story booth.  It was a huge success. We collected so many stories, which we've curated for your listening enjoyment. This is the second in our series from that evening; hit up Ep. 152 for Part 1, Everyday Heroes on the Bus.

Kristee Ono knows her fellow 6 Haight-Parnassus riders well — even though they're technically strangers. When she decided to write about one of them for the Muni Diaries Live Haiku Battle, she had no idea he was local transit icon Kurt Schwartzmann. Kristee tells the heartwarming story of what followed, and how two beloved Muni Diaries storytellers went from strangers on the bus to cherished friends. Photo by Emily Huston

Veteran operator Charles Haletky walks us through the highs of "pure, exquisite joy of public humiliation" and the lows of, well...the lowest you can imagine. He reminds us that, as someone who trains the next generation of operators, he needs to be cruel on occasion—not to be kind, but for the greater good.

This is the first part in a series showcasing short Muni stories we collected from attendees at the Night of Ideas at the San Francisco Public Library on March 2, 2024. In this episode we focus on everyday heroes on the bus: situations where a small gesture or act of kindness by a transit rider or operator turned a tense situation around, made someone feel seen or appreciated, or just brightened their day.

Where most people see a desolate street, Katy Birnbaum sees a celebration and the regeneration of community waiting to happen. But it didn't start out that way. Katy grew up in a car-dependent suburb where the streets isolated her and her family. In this story from our November 2023 live show, Katy shares how moving to San Francisco transformed her relationship to streets, how Muni connected her to the things most important to her, and how she decided to give back. Katy is the founder of Into The Streets, a San Francisco-based cultural production studio dedicated to bringing people together in the streets. Katy previously led the open streets department at the nonprofit Livable City, revamping the Sunday Streets SF program and stewarding it for 7 years. For more about Katy's work check out www.intothestreetssf.com. Have a Muni story you'd to share? Email us your pitch at muni.diaries.sf@gmail.com. Photo by Emily Huston

It's not every day you're swept off your feet by a handsome stranger on the subway. But when Baruch Porras-Hernandez rides Muni, anything can happen. We were thrilled to have Baruch back on the Muni Diaries Live stage in November with the story of a fleeting romance from his past, and the unexpected turn it takes. Baruch is a writer, performer, and standup comedian who's done storytelling shows all over California. He's won the Moth in LA, headlined at About Last Night, is a three-time winner of Best of Bawdy, and won first place at Oakland's Story Showdown. You can hear more stories from Baruch on the Muni Diaries podcast in Episode 43 and Episode 70. Have a Muni story you'd to share? Email us your pitch at muni.diaries.sf@gmail.com. Photo by Emily Huston

Happy New Year, Muni Diaries fam! We've got stories from our November live show, exciting in-person podcasting events, and more already queued up for you in 2024. Here's a sneak peek of what's on deck. A heartfelt thanks from all of us at Muni Diaries to everyone who shared your Muni stories with us in 2023, sent us your bus photos, tuned in to the podcast, attended our live shows and art market, and helped us celebrate 15 years of Muni Diaries. Have a Muni story you'd like us to feature in 2024? Email us your pitch at muni.diaries.sf@gmail.com.

Tanea Lunsford Lynx, an artist and educator, joined us at Muni Diaries Live in April 2023 to perform her poem, I Used to Live Here, a piece evoking the magic of relatives living a mere Muni ride away, the otherworldly dimension between West Portal and Van Ness stations, and the soothing something about 24-hour Church Street Safeway light. She was one of the San Francisco-born-and-raised artists featured in Muni Raised Me, an exhibit exploring what truly public transit means to those who depend on it—and are ultimately shaped by it. You might remember Tanea from Muni Diaries podcast Eps. 140 and 141, when she brought her students to Muni Raised Me to perform original poetry about everyone's favorite school bus. And don't forget to check out Muni Raised Me co-curator Meymey Lee in Ep. 144.

Have you been to the Legion of Honor at night? We haven't. And we definitely won't be going after this story. Muni operator and Muni Haiku Battle champion Mc Allen reminds us of what can go bump (and wrong) on a late-night run. Originally shared at Muni Diaries Live in April 2023, it's the perfect accompaniment to the seasonal festivities.  Mc will be back at the Muni Diaries Live 15th anniversary show on Nov. 2, 2023, to battle for the title of Muni Haiku champion. Get your tickets today!

Jill Sutherlin didn't set out to become the caretaker of a beloved Mission barbershop, but life is funny that way. Her story takes us and The Refinery Grooming Club through the pandemic, the ups and downs of recovery, and the sacred spaces we cultivate for our communities. Jill performed this story at Muni Diaries Live in April 2023.

What lies beneath the streets of San Francisco? In some cases, the history of how those streets and infrastructure we know and love (or at least use and tolerate) came to be. San Francisco's Forgotten Cemeteries: A Buried History, the newest book from local author Beth Winegarner, is out now. Beth stopped by the podcast to discuss the role the city's dead have on infrastructure (which includes public transit, as you'll learn in this episode), early NIMBY antics, and our civic responsibility to residents who've passed on. Beth is a journalist, author, essayist and pop culture critic who has contributed to The New York Times, The New Yorker, and The San Francisco Examiner—where she first met Muni Diaries cofounder Tara Ramroop. She is the author of several books, including Sacred Sonoma, Beloved, The Columbine Effect: How Five Teen Pastimes Got Caught in the Crossfire and Why Teens are Taking Them Back, and Tenacity: Heavy Metal in the Middle East and Africa.  Check out more of Beth's work at bethwinegarner.com.

Muni is San Francisco's deep end: immediate and immersive exposure to strangers, testing our tolerance for other people's music, aromas, food, volume, attitude, or public habits. Meymey Lee, a born-and-raised San Franciscan, was exposed to all of it since they were a baby. At Muni Diaries Live in April 2023, they shared how Muni not only spawned a best-friendship, but also an unwavering sense of civic pride and community.

Storyteller Adrianna Tan is an enthusiastic bus rider who has ridden buses in more than 30 countries worldwide. But when she finally moves to San Francisco five years ago, she quickly finds out that in many ways, our Muni is not like all the rest. This story was recorded at Muni Diaries Live in April, 2023 at Rickshaw Stop. If you have your own Muni tale to share on our podcast, pitch your story by emailing us at muni.diaries.sf@gmail.com.

We first got to know storyteller Kurt Schwartzmann when he shared the story of how Muni and Muni drivers gave him shelter while he was homeless. He went on to become a professional artist, with a series of paintings dedicated to Muni drivers. In this episode, he shares the story of searching for a long lost Muni operator. You can find Kurt's art at Yellow Line Art. To pitch your own Muni story, write to us at muni.diaries.sf@gmail.com. And don't forget to subscribe and share this podcast with your friends! Photo by Emily Huston

Last time, we heard from Tanea Lunsford Lynx, one of the artists behind Muni Raised Me: a multimedia exhibition by San Francisco born-and-raised artists exploring what Muni means to the people who grow up riding it. An educator, Tanea brought their students to the show and we were lucky enough to experience some of their own original spoken-word artistry. We had so much material, we invite you to join us for Part 2. As ever, we're inspired by this next generation of folks that draw from Muni to create, contribute, and build community with one another.

Tanea Lunsford Lynx is Chair of the Spoken Arts Department at Ruth Asawa School of the Arts and one of the artists behind Muni Raised Me, a multimedia exhibition by San Francisco born-and-raised artists exploring a central question: What does Muni mean to the people who grow up riding it? Tanea brought their students to the Muni Raised Me exhibit to perform their own original poetry about Muni in a guerrilla-style spoken word show, and we had the privilege of sitting in to listen and record.

In today's episode, public transit advocate, designer and illustrator Chris Arvin shares the dramatic story of how Muni became the first public transit system in a major US city.  Complaining about the bus might be San Francisco's unofficial favorite past time, but few know about the true origins of our transit system. You can find Chris at @chrisarvinsf on Twitter, and you can also shop their Transit themed merch at transit.supply.

Sheila McElroy has spent her professional life studying, writing about, and talking about place: how our sense of it grounds us in history and provides context for how we see, move around, and make sense of the world. In this story, told at Muni Diaries Live in November 2022, Sheila digs into her own personal sense of place and the role it plays in her journey.

What would make you take off your headphones on the bus to talk to a stranger? In this episode, storyteller Alex Randall shares how he started talking to his fellow riders, and how these "Muni chats" changed the way he looks at our city. Alex takes the 38 Geary often and he likes all things San Francisco: history, sports, art, politics, and public transit. You can find him at @ArtrepreneurSF on both Instagram and Twitter.

How often do you ask yourself, "What would you do if this happened to you on Muni?" Storyteller Keli Dailey explores that very difficult question on stage at Muni Diaries Live, where she shared a tale about an unexpected turn of events on the bus. Keli is an award-winning journalist, performer and educator. ​She teaches media classes at the University of San Francisco, Saint Mary's College of California and Mills College, where she also leads the Communication program. She says that she believes in the power of comedy to communicate news, and that's something we can definitely identify with here at Muni Diaries headquarters. Got a story to tell on the podcast? Email us a short pitch at muni.diaries.sf@gmail.com!  

Storyteller Ilyse Magy has hella Muni bonafides: she was the first paid “staff member” of San Francisco Transit Riders, where she helped pressure city officials to actually ride the bus. But one Halloween evening, when Ilyse found herself evangelizing the value of public transit, the Muni gods had other plans. You can see even more Muni (and SF!) goodies at the Muni Diaries Art Market this Saturday, Dec. 3, 2022, at 80 Albion, from noon to 4pm! 

Many of you might know Mike Delia better as Mr. Boston, an operator on the F-Market and an impressive list of standard lines across town. Hailing from Massachusetts, he got bit by the transit bug when he was just 5 years old, riding the bus with his father, who was also an operator. You can often find him wearing his distinctive operator's cap on the F line, perhaps even on Car No. 1059 -- painted in his hometown Boston livery.  At Muni Diaries Live last month, Mike shared the story of his journey as a transit operator, which brought him to San Francisco, and his battle with a serious illness that brought him closer to so many of his passengers.  

Here at Muni Diaries headquarters, we don't often talk about ourselves because, after all, Muni Diaries is about your stories. But every once in a while, something happens that still makes us go, "I can't believe that went down." So today, cofounders Tara and Eugenia are sharing the story of how, in 2010, they came across a particular Muni shelter that they're still looking for to this day. Oh, and by the way, you DO have tickets to Muni Diaries Live this Thursday (Nov. 3), right? Head to MuniDiaries.com or this Eventbrite link, and use the listeners-only discount code PODCAST to get yours soon!

You might have seen these two awesome people who joined the Muni Diaries crew earlier this year, and in today's episode, you'll get to know more about our new editors, Kat Siegal and Sarah Katz-Hyman.  If you are a part of the local Transit Twitter community, you are probably already familiar with their names (and witty tweets), and today they'll share what makes them so passionate about San Francisco. We've always admired Kat and Sarah's deep knowledge of public transit, their local activism, and their love for this city. You'll meet Kat and Sarah live at our next Muni Diaries Live show on Nov. 3, 2022! Use the code PODCAST to get a listeners-only discount to the show. See you there!

If you live in San Francisco for any length of time, you can't not know Broke-Ass Stuart. Stuart Schuffman (and his team of writers) have been writing about San Francisco for two decades now, and he is celebrating the occasion on Oct. 13 with a big 20th Anniversary Party. We took the opportunity to chat with Stuart to find out what he thinks is going better in San Francisco since he started, how he's grown his Patreon in challenging economic times, and some behind-the-scenes stories from two decades of writing about the city.

Comedian Becca Henry say she is San Francisco born, raised by wolves, and got her start on stage performing comedic burlesque before buying new bras and making her way into standup. In today's episode, she recounts one wild evening on BART on New Year's Eve before she was heading to a performance. You can find Becca on Instagram @beehenry. Or, if you're in New York City, she's on the schedule doing comedy at The Grisly Pear in Greenwich Village.

San Francisco native and San Francisco Standard journalist Meaghan Mitchell takes the stage, sharing this life-changing experience from her youth at a 22-Fillmore stop.  A reminder that stories on Muni Diaries can range from sweet and quirky, to weird and funny, to powerful, at times uncomfortable, and personal. tw: violence against women

When BART Board Director Janice Li saw a fight break out on the bus, she took matters into her own hands. But what she saw after making a public information request for the bus footage (which anyone can do, BTW) was something else entirely.

The world's biggest Boat Tram fan Katie Haverkamp (mom of Muni-riding cat LeBron James) returned to the Muni Diaries Live stage to explain why she can't quit San Francisco. Spoiler alert: this lady has got zero commitment phobia when it comes to her love for this city.

Safe streets advocate Hayden Miller joined the Muni Diaries Live stage for the first time in April 2022. He might be in high school, but his expertise was known to a n00b Muni operator, who leaned on that knowhow for driving directions (seriously). All ended up in some...uncharted territory.

We're thrilled to bring you a live taping from our return to the stage at Muni Diaries Live on April 7, 2022! In this episode, Muni operator MC Allen explains how he went from transit fan, San Francisco devotee, to a Muni operator who went absolutely viral on Twitter.  This is a story that we want every San Franciscan to hear. You can follow MC on Twitter @that_mc. And subscribe and share this story with your podcast-listening friends. 

If you've been to Muni Diaries Live, you know we end every show with a Muni themed poetry throw down called the Muni Haiku Battle. After taking a two year break from the stage during the pandemic, Muni Diaries Live is back at Rickshaw Stop on Thursday, April 7, 2022! We are so excited to be back and today's episode is a little preview of what you can expect. In today's episode, poet and transit enthusiast Mc Allen throws down with challenger Wonder Dave in a battle for his crown. Mc Allen and Wonder Dave will both be back on April 7 at Rickshaw Stop. Get your tickets here to see them live!

We are back! And in more ways than one. We've been busy cooking up a little something for you, and we're ready to let the cat out of the bag! Muni Diaries Live is returning to the stage on April 7, 2022!  It's been almost exactly two years since our pandemic-induced hiatus, and we can't wait to see you.  In celebration, we're bringing you a story from our live show by Meaghan Mitchell. She's a native San Franciscan and a journalist at the San Francisco Standard. You'll be able to see her return to the stage at our come-back show. 

Educator Kelly Gregor Hartlaub had been a librarian for some time until the pandemic hit, and she was suddenly called to become a teacher on Zoom for distance learning. Her first task as a Zoom teacher? Sex education.  And that wasn't even the hardest part. Kelly shares the challenges of teaching on Zoom, how she and fellow teachers kept going, and how she reached out to a student who was an English learner having a hard time during this all. We're always looking for stories about how San Francisco has changed and transformed you, whether it happened on Muni or off.  If you've ever been inspired by a story on our podcast or gone to one of our storytelling shows and imagined yourself on stage, we are here to help! Please email us your story idea at munidiaries.sf@gmail.com, or tag us @munidiaries on Twitter, Instagram, or Facebook.

We're bringing you a blast from the recent past from the stage of Muni Diaries Live in 2019. Storyteller Chris Arvin is a product designer who is passionate about cities and public transit. You might know Chris from the the adorable pins, stickers, Clipper card covers that they've designed at their store called Transit.supply. But what you might not know is that Chris is also a big part of what made Boat Tram - that famous open top tram on Market Street -  such a part of San Francisco culture. Chris shares how the life of Boat Boi started on Twitter, and you can follow Chris on Twitter @chrisarvinsf and Boat Tram @boattramsf for the latest going-on's of this beloved SF icon.

Aruna Lee is the founder of San Francisco-based Volcano Kimchi, whose organic kimchi and sauces are made in her "Fermentation Lab" in Dogpatch. Aruna grew up in a Buddhist monastery in Korea, where every meal included an assortment of kimchi. When she arrived in San Francisco in 2001, doing anything related to food was the furthest thing on her mind. In this episode, Aruna shares the journey of how she built her small business in San Francisco, using her childhood memories as inspiration.  You can find Volcano kimchi and sauces at the Ferry Building Farmer's Market, Clement Street Farmer's Market, Good Eggs, Rainbow Grocery, and more. We are always looking for stories of people who make San Francisco the beautiful city it is today. If you have a story to share or someone to nominate, email us at muni.diaries.sf@gmail.com.

Proving that San Francisco is still a place that cheers on grassroots ideas, Erica Messner and Amanda Legge launched a new magazine about our city and called it, The San Franciscan. Launching a magazine (a print one, at that) is no small feat, especially in the pandemic. Erica and Amanda share the story of how they made their pipe dream into reality, despite a little hiccup along the way from their other favorite magazine.  Amanda and Erica have a new issue out, and the cover features our favorite mode of transportation! You can get a copy of it, featuring work from 30+ local artists and writers, at local favs spots like Green Apple Books, Dog Eared, and Alley Cat. We are always looking for stories from people who love and care about San Francisco. Nominate someone (or yourself) to be on our podcast by emailing us at muni.diaries.sf@gmail.com.

After shuttering for more than a year since the start of the pandemic, San Francisco venues finally opened their doors for the first time this summer. We talk to Rickshaw Stop managing partner Dan Strachota about their first indoor show and how things have changed for independent venues. Dan also gave us a behind-the-scenes peek at the unexpected things that happens when you haven't used your venue in 16 months. You can find Rickshaw Stop's event calendar at RickshawStop.com.

After 15 months of COVID-related restrictions, San Francisco is opening up this week. There's no time like the present to look at what our history can teach us about pivotal moments like this. On the podcast today, we chat with Chris Carlsson, the director of Shaping San Francisco and the co-director of FoundSF.org, a rich online archive of San Francisco History, Chris is a writer, San Francisco historian, tour guide, and wroyer. He recently published a new book called “Hidden San Francisco: A Guide to Lost Landscapes, Unsung Heroes and Radical Histories.”

Storyteller Kathleen Auterio moved to San Francisco from Massachusetts to do new things, just like in the BeeGees song. It was 2000, and everything seemed to be on track: she had an apartment, a roommate, and a job at SFWeekly doing the adult ads in the back of the paper -- a job that accepted her as a full metalhead. When she meets a new guy at the paper, they would soon come face to face with a relationship trust exercise that most people can't imagine. Kathleen is also a Muni Diaries Live alum: you can hear her story about an eventful Muni ride on episode 81 of our podcast.  We are always looking for people to share their stories about what makes San Francisco uniquely ours. If you have a story to share, pitch your idea to us by emailing us at muni.diaries.sf@gmail.com. And don't forget to rate us on Apple Podcasts to help people find more stories about the city by the Bay.

Storyteller Teddy Hose grew up in the Unification Church of the United States, whose followers are more commonly known as the Moonies after founder Sun Myun Moon. His father came to San Francisco as an artist in the 1960s, living in the famed artist commune in the Goodman Building on Geary and Van Ness.  In this episode, Teddy shares his story of returning to San Francisco as an adult to start his life as an artist. San Francisco was, ultimately, the best place for him to examine his family’s past and the imprint it has left on him today. We are bringing you stories about the people, places, and things that keep San Francisco ticking. Everyone has a story—submit yours by emailing us at muni.diaries.sf@gmail.com, or by tagging us @munidiaries on Twitter, Facebook, or Instagram.

Here at Muni Diaries HQ, we usually end the year with a fun and lighthearted “Top Most WTF Moments of the Year” type of countdown. But in 2020…where do we even start? As shelter-in-place became a more permanent fixture of our lives, documenting life in San Francisco, especially via commute tales, took on a different meaning. We saw the uphill battle faced by so many small businesses and venues (like our beloved Rickshaw Stop), and the struggles of essential workers, particularly Muni operators and first responders—many of whom relied on Muni to get around. We’re grateful that we could help share those stories. So here are some highly memorable moments from your commuter tales, in this Dumpster fire of a year. As always, Muni Diaries is made entirely of stories by San Franciscans like yourselves. Our inbox is always open for your tales: email us at muni.diaries.sf@gmail.com. Thumbnail photo by @jack.kerouac.alley on Instagram.

Artist and Muni Diaries Live alum Kurt Schwartzmann is paying artistic tribute to other facets of San Francisco life with artist Deirdre Weinberg, who has created public art for more than two decades. The duo first collaborated on beautifying the outdoor dining space for the iconic Buena Vista cafe this summer, and now they've partnered on the newest of the Hearts of San Francisco—which have benefited the San Francisco General Hospital Foundation since 2004. In this week's podcast episode, we chat with the artists about how they became stewards of a beloved San Francisco tradition. Know someone who's giving back to San Francisco in a meaningful way? We want to know! Pitch a story to us at muni.diaries.sf@gmail.com. 

Artist Paul Madonna just created a new book called Spirits of San Francisco: Voyages through the Unknown City, written with Gary Kamiya. The book features vignettes of the history and topography of 16 different locations in the city.  Madonna's drawings of San Francisco range from a well-known views spanning over the Embarcadero, to more obscure corners of the city like Calhoun Tower in North Beach on Montgomery and Union. As he draws en plein air—from real life rather than photographs—Madonna had to find just the right time of day to depict his subject. Sometimes, he and Kamiya even found themselves in places they weren't really supposed to be for the good of their project. Go to MuniDiaries.com to see photos from Spirits of San Francisco. Got a story idea for us? Our inbox is always open: muni.diaries.sf@gmail.com. 

We invite San Francisco Examiner transit reporter Carly Graf to talk about this year's ballot measures that can change the landscape of public transportation as we know it today. Though the pandemic has severely reduced ridership and budget, public transit was already in trouble with the proliferation of Lyft and Uber. We chat about Prop 22, Prop B, why you should get to know the BART board of directors, and more. What do you think of their take on the transit-related props on the ballot? We want to hear from you: email us at muni.diaries.sf@gmail.com. And if you haven’t done your early voting, now is the time! 

San Francisco Chronicle reporter Rachel Swan was reporting on the anti-panhandling ordinance last year when she met rapper Tone Oliver, whose story became symbolic of how this ordinance can impact artists like him. You can follow her reporting at the San Francisco Chronicle website or on Twitter @rachelswan. Don't forget to subscribe to the Muni Diaries podcast to keep up with more first-person stories about life in San Francisco. And if you have your own story to contribute, email us at muni.diaries.sf@gmail.com.

You know when a way-too-crowded bus followed by a nearly empty bus right behind it, and you’d wonder, why doesn’t anyone get on the empty bus? In this episode, Muni operator Ricardo sheds some light on why this happens, and how he tried to bail out a rookie Muni driver in this predicament. This story was read by Steve Pepple of VibeMap, who's also a Muni Diaries Live alum. We are always looking for stories about life in San Francisco, on or off the bus. What’s the best thing that happened to you here? Did something or someone in SF change you? We want to hear all about it. Anyone can submit a story to this collective online journal: just email us at muni.diaries.sf@gmail.com. 

In today's episode, rider Tara got to do something that most bus passengers never get to do. This story is read by Muni Diaries reader Amanda Staight.