Open Door

Welcome back to another exciting season of ‘Open Door' by Cox Communities, hosted by Valerie M. Sargent.  This is a show dedicated to bringing you the latest and greatest in the multifamily housing industry, and shining a spotlight on the leaders and innovators who are taking things to the next level, and into the future.  Join Valerie and her amazing array of expert guests on every episode as they explore the latest trends and technologies on the cutting edge of resident experience, and so much more!  So get ready for Season Three of ‘Open Door' by Cox Communities, coming soon wherever you listen to podcasts!Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

When it comes to creating a great resident experience, developers and owners have a lot to consider, but in today's day and age, there is one amenity that is quickly becoming a must have, and that amenity is Bulk Managed WiFi.  On this episode of Open Door, Bess Freedman sits down the Executive Director at Greystar, a leading, fully-integrated global real estate company, Mike Clow, and the Director of Strategy for Bulk Managed Services at Cox Communities, Julie Ostronic.  Together they lay out the benefits, things to consider, and best ways to implement a bulk managed solution on any property, and provide valuable insights from their decades of experience in the field. This is one episode you don't want to miss, so press play and join us for another insightful edition of Open Door, presented by Cox Communities, where we're providing information for you to consider when making decisions for your multifamily communities, and helping you discover the latest trends and technologies that are making some multifamily business owners stand out.Follow Us:Twitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

When it comes to designing and building large complex planned communities the sheer number of things to consider can seem formidable, but with the right knowledge and market insights all of these challenges can be accounted for and addressed.  On this episode of Open Door presented by Cox Communities, Bess Freedman sits down with the President of the Phoenix Region at the Howard Hughes Corporation, Heath Melton, and Kristine Hedlund, the Director of New Build Development at Cox Communications to talk all about the dos and don'ts of creating a master plan community.  From the importance of taking a ‘generational' view of growth for your properties to the ever evolving infrastructure needs of residents, this is one episode you don't want to miss.  So press play and join us for another insightful episode of Open Door, presented by Cox Communities, where we're providing information for you to consider when making decisions for your multifamily communities, and helping you discover the latest trends and technologies that are making some multifamily business owners stand out.Follow Us:Twitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

On this episode, host Bess Freedman sits down to talk with Ian Davis, a founding member of Davis Craig, PLLC, a telecommunications and technology law firm and leader in the field of telecommunications transactions, and the Vice President of New Business Development at Cox Communications, Guillermo Rivas, to discuss the operating and legal issues associated with smart building technology in multifamily housing.  From the reasons you want your smart tech to ‘fail dumb' to what to look out for when negotiating smart building technology service agreements, this is one episode you don't want to miss.  So press play and join us for another insightful episode of Open Door, brought to you by Cox Communities, where we're providing information for you to consider when making decisions for your multifamily communities and helping you discover the latest trends and technologies that are making some owners stand out.  Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

It's no secret that natural disasters are scary scenarios for everyone, but for the multifamily owner or developer, these events create challenges that can have dire consequences.  But the good news is that with the right plans in place and correct preparations made, you can manage through these trying times and bounce back quickly.  So what are the best practices and things to consider when prepping your properties and residents?  On this episode, Bess Freedman sits down with two experts in the field, Duncan Cannon, the Director of Building Technology at Cortland, and Jim Shortal, the Assistant Vice President of Enterprise Business Continuity at Cox Communications, to provide you with key things to consider as you get ready for everything mother nature has in store.  From the best ways to train staff and prepare residents, to the biggest challenges smart technology like locks and thermostats create in the event of power loss, this is one episode you don't want to miss.  So press play and join us for another insightful episode of Open Door, presented by Cox Communities.Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Retrofitting properties can be a challenge, and when the upgrades have to do with IoT (Internet of Things), the difficulties can seem even more daunting. That's why Bess Freedman is sitting down with the EVP of Asset Management at Sunroad Enterprises, Keagan Huerta, and Terry Resch, a National Accounts Manager At Cox Communities, to discuss the dos and don'ts of renovating for IoT.  From the best ways to avoid disruption for residents to the biggest benefits for owners, this is one episode you don't want to miss.  So press play and join us for another insightful episode of Open Door, presented by Cox Communities, where we're providing information for you to consider when making decisions for your multifamily communities, and helping you discover the latest trends and technologies that are making some multifamily business owners stand out.Follow Us:Twitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities. Discover the latest trends and technologies that are making some multifamily business owners stand out. On this episode, host Bess Freedman sits down with Clay Richardson and Cory Somerville to discuss what builders look for when searching for land and the best practices for making site selections.Clay Richardson is the Managing Director at Wood Partners, one of the nation's largest multifamily real estate developers and managers, with offices located across the US, and Cory Somerville is the VP of Construction for Arizona, California, and Nevada at Cox Communications.  Together, they have decades of experience in processes and challenges associated with site selection and bring their expertise and insights to this insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities.  Discover the latest trends and technologies that are making some multifamily business owners stand out.  On this episode, host Bess Freedman sits down to talk with the Senior Vice President of New Construction at RealtyCom Partners, Phil Veletzos, and the Vice President of New Business Development at Cox Communications, Guillermo Rivas, to discuss the importance of ensuring that future infrastructure needs are considered when planning new construction.  From the best ways to future-proof your next project, to the importance of communication throughout the planning and building process, this is one episode you don't want to miss.  So press play and join us for another insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities. Discover the latest trends and technologies that are making some multifamily business owners stand out. On this episode, host Bess Freedman sits down with Jim Stuart and Kristine Hedlund to discuss how restorative spaces can instigate connection, create community, and support purposeful lifestyles in a mixed-use environment.Jim Stuart is a Partner at Matter Real Estate Group and Kristine Hedlund is the Director of New Build Development at Cox Communities, and together they discuss the unique ways that UnCommons, a 40-acre, mixed-use community in Las Vegas, is approaching life and work in a large master-planned community. Hear about the work being done to create a thriving, walkable community devoted to honest dialogue, provocative ideas, and empathetic collaboration; and why it's so important to stay focused on sustainability, diversity and inclusion, community connections, and health & safety.  So press play and join us for this insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities. Discover the latest trends and technologies that are making some multifamily business owners stand out. On this episode, host Bess Freedman sits down with Leslie Shannon and Josh Sommer to discuss breaking the cycle of screens and reconnecting with the physical world through virtual and augmented reality, while discovering a deeper potential in the Metaverse to solve real-world problems.Leslie Shannon is a futurist and Head of Trend and Innovation Scouting at Nokia, while Josh Sommer is an Inventor and VP of New Growth and Development at Cox Communications. Together, they are experts in the future of the Internet and the ways in which next generation technologies will revolutionize how we live and work.Hear about the eye-opening experiences that come from realizing the potential of spatial internet and web 3, as well as how the detriment to society caused by screens can be solved with an integration of the digital and physical worlds. Later they explore the potential of virtual and augmented reality, and how these technologies could be used to help people work remotely and make the world a better place.  So press play and join us for this insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities.  Discover the latest trends and technologies that are making some multifamily business owners stand out.  On this episode, host Bess Freedman sits down with the Chief Financial Officer of The Eagle Group, Neil Paine, and the Vice President of Marketing at Cox Communications, Suzanne Schlundt, to talk about the best practices in planned communities regarding sustainability, creating that sense of community, and the importance of technology.From the exciting ways that technology is being used to help builders and developers ensure their projects meet all environmental and sustainability challenges to the reasons why it's so important to take the future sustainability of any community seriously, this is one episode you don't want to miss.  So press play and join us for another insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities. Discover the latest trends and technologies that are making some multifamily business owners stand out. On this episode, host Bess Freedman sits down to talk with the Founder and President of OneApp Guarantee, Tyrone Poole, and the President and CEO of Entryway (formerly Shelters To Shutters), David Williams! Together the trio discuss solutions for access to multifamily housing that offer a win-win approach for both the owners and the residents. So press play and join us for this insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, providing information for you to consider when making decisions for your multifamily communities. Discover the latest trends and technologies that are making some multifamily business owners stand out. This time, host Bess Freedman is joined by Jennifer Staciokas, the President of Western Wealth Communities & the Vice President of People & Technology at Western Wealth Capital (WWC), and Jerrod Smith, the Vice President of Field Sales at Cox Communities. Together the group sits down to discuss how to cut through the noise and ride the big multifamily tech wave without wiping out, as well as bringing and maintaining a real human element to tech experiences. So press play and join us for this insightful episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

In this episode of Open Door, brought to you by Cox Communities, we are discussing how to create resident-centric experiences. More and more multifamily business owners are looking to turn experiences like moving, into positive resident experiences. This week our host, Bess Freedman sits down to talk with the President of the Mark-Taylor Companies, John Carlson, as well as the Vice President of New Business development at Cox Communications, Guillermo Rivas! Together the trio talk about how owners can analyze and improve resident experiences, as well as make moving easier to give residents reasons to stay in a community. So join us for this exciting episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome to another episode of Open Door, brought to you by Cox Communities! With multifamily developments constantly evolving and developing, internet and wifi remains a constant necessity. This week, our host Bess Freedman sits down with the President and CEO of RealtyCom Partners, Rush Blakely to discuss the evolution of  property-wide managed wifi and why big owners and operators are taking notice and taking action. Together Bess and Rush chat about some of the benefits of owners and developers switching to buying “internet in bulk,” and what making the switch could mean for cyber security. Learn about what these changes look like from a resident and owner perspective, and how it could impact rent premiums as well as IoT connectivity. So get ready and join us for another interesting and informative episode of Open Door, presented by Cox Communities. Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

On this episode of Open Door, brought to you by Cox Communities, we are exploring! Today, wind turbines, solar farms, and electric vehicles are the future of sustainability and conducting business. Hear exactly how important “keeping it green” is to potential residents and how multifamily business owners can leverage green trends. This week our host, Bess Freedman sits down to talk with Brittany Sobrio, Product Manager of IoT & Managed WFi at Cox Communications, and Jamie Gerber, Manager of Real Estate Development - Opus Group to touch on these new trends and how they can impact the future of multifamily real estate. So join us for an interesting and informative conversation on Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

On this episode of Open Door, brought to you by Cox Communities, we are exploring the newly emerging sector of Single Family Build-to-Rent communities! We are discussing Build-to-rent and how it differs from traditional multifamily or SFR building practices as well as how we can better understand the current demand. This week our host, Bess Freedman sits down to talk with the Vice President of New Business development at Cox Communications, Guillermo Rivas, and Director of Asset Management at Nexmetro, Linda Coburn! Together the trio chat about the recent resurgence in Build-to-Rent properties and what that means for multifamily communities. Not to mention why Build-to-Rent homes are such an exciting opportunity for developers, owners, and residents alike. So join us for this exciting episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

On this week's episode of Open Door, brought to you by Cox Communities, we are discussing how to leverage Digital Marketing to grow your multifamily business, attract residents and obtain a rent premium. Listen as our host Bess Freedman speaks with the Executive Director of Digital Marketing and Sales at Cox Communications, Ken Bukauski. At Cox, Ken is charged with leading digital initiatives and strategies to generate new methods of reaching multifamily residents. Hear about some proven means for elevating listings in organic search results and how multifamily business owners can better illustrate a promise of safety when it comes to customers looking for their new home online. So press play and join us for this exciting episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome back to Open Door, brought to you by Cox Communities, where we are constantly looking around the corner to identify the latest trends and developments in technology that are driving the future of the multifamily residential industry.  Join host, Bess Freedman as she sits down with prominent business and thought leaders to explore what the future holds for this rapidly evolving industry! In this episode, Bess is joined by Senior Vice President and Partner at RealtyCom Partners, Steve Lefkovits and Director of Marketing Strategies at Cox Communications, Robert Seldon.  Together they discuss the importance of effective marketing your multifamily business, offering key insights into why it is so important to maintain the conservation with your residents long after they've signed their lease.  Join us for this exciting episode of Open Door, presented by Cox Communities!In this episode we discuss:How to build positive owner-resident relationships.How to create good feedback loops.Tools for avoiding bad conservations.The marketing benefits of maintaining open dialogues with residents.Tips on how to best market your multifamily business.How owners can future-proof their properties.How new technologies can improve resident experience.You can learn more about the work that RealtyCom Partners is doing on their website or check them out on LinkedIn where you can also connect with our guests Robert Seldon & Steve Lefkovits. Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

In this episode of Open Door, brought to you by Cox Communities, we are looking around the corner to identify and discuss new developments in technology and where they are going. We look at the future of multifamily residential and explore what the future holds for the industry! Our host, Bess Freedman sits down with Executive Director of Product Development and Management at Cox Communications, Keith Davis. Together the duo touch on a wide array of multifamily technology topics including 5G, remote work, network security and more. With technology evolving so rapidly, multifamily communities are implementing new, forward-thinking technology to create more cohesive and connected living experiences. Listen as Keith and Bess chat about the era of working from home, how multifamily residences are approaching the idea of coworking spaces and learn about other  changes over the last few years. Technology now offers more integrated and sustainable ways for multifamily communities to stay connected and it is exciting to learn about where we are headed. Join us for this exciting episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Residents' expectations are changing fast and staying on top of the trends and their implications provides incredible advantages to multifamily business owners. Multifamily residence is one of the fastest evolving industries and today's multifamily business owners are faced with some tough questions. What exactly does “customer experience” mean in a multifamily landscape? How has recent volatility affected risk aversion? What is meant by “Home As a Hub?” What do the latest trends mean for multifamily business owners? Hear the answers to these critical questions, and more, on today's episode of Open Door by Cox Communities. Join Bess Freedman as she sits down with strategists, thought leaders, and experts to explore the ever-changing world of multifamily residential. Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome to another episode of Open Door, presented by Cox Communities! Today on the show, Bess Freedman sits down to discuss all things internet with Product Director at Cox Communities, Lalit Bhatia, and President at P.B. Bell, Debbie Willis. Lalit explains the innovations of smart home devices while Debbie gives insight into the benefits MDU owners can gain from upgrading their units. The trio talks about the rise in self-guided tours and how everything in life is more technological these days. Plus, hear how different age demographics adapt to smart homes and why now tech gives renters all the bells and whistles that used to only come with home ownership. Sit back and enjoy this fantastic conversation on Open Door from Cox Communities.Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

On this week's episode of Open Door, brought to you by Cox Communities, where we're providing information for you to consider when making decisions for your multifamily communities. Discover the latest trends and technologies that are making some multifamily business owners stand out. Our host, Bess Freedman, is joined by Eric Goranson and Kristine Hedlund to discuss how to plan for a multifamily community from a technology standpoint. Eric is a certified Kitchen Designer and radio talk show Host for “Around the House with Eric G and Caroline B," while Kristine is the Senior Manager of New Business Development & Major Accounts for Cox Communities. Together the trio touch on a wide array of multifamily technology topics including smart devices, defining expectations of the end user, eco-friendly building and more. Hear first hand about where they see the future of technology integration with multifamily communities and the value that comes with embracing technological growth. So sit back and get ready for this exciting episode of Open Door, presented by Cox Communities! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Welcome to Open Door, brought to you by Cox Communities! With new rulings from the FCC pertaining to ISP exclusivity, our host Bess Freedman sits down with Vice President and General Manager at Cox, Vickie Rodgers, to make sense of what the order means for MDU owners and residents. Together, Bess and Vickie break down the purpose of the mandate and how owners and providers can make sure they are complying with the new rules. The pair also dives into the technology revolution in multifamily buildings, the trends in smart home tech, the mover experience, and so much more. Don't miss this fascinating conversation on the new episode of Open Door, presented by Cox Communities. Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

There are many obvious trends we've seen in the multifamily landscape from 2021. The lines between work and home are blurring, privacy and security concerns are becoming top-of-mind, new connected technologies and energy management solutions seem to arise every day. Today on Open Door by Cox Communities, Bess Freedman is joined once again by Cox Communications' VP of Consumer Insights, Brian Stifel, as well as President and Chief Marketing Officer of ‘Parks Associates,' Elizabeth Parks. Together, they explore the top trends in resident tech expectations they see coming in 2022 and how multifamily business owners can best prepare. Listen as Elizabeth walks through tech trends, what the “internet of things” is and why it should matter to you, security and privacy concerns for an increasingly digital lifestyle, and more! Follow UsTwitter @CoxCommFacebook @coxcommunicationsInstagram @coxcommunicationsPresented by Cox Communitieshttps://www.cox.com/residential/mdu-community.html

Folks in the Multifamily world have a lot of decisions to make when it comes to providing their residents with the best possible solutions for their technology needs. This podcast will explore topics like trends shaping the resident experience and how to improve that experience through technology. Join Bess Freedman from Cox as she has conversations with thought leaders and experts in the space to help you make the best decisions for your communities.