Podcasts about futureproofing

Prologis owns 1.3 billion square feet of real estate, handling nearly 3% of the global economy. How do you lead B2B customer experience at that scale and secure your position in the future economy? This week on The Modern Customer, Scott Marshall, Chief Customer Officer at Prologis, shares how he drove the service model transformation surrounding industrial real estate (moving beyond "four walls and a roof") to build a strategic partnership with the global supply chain. Episode Highlights: ▶️ The CX Transformation: The strategic shift from property maintenance to the "REX Manager" (real estate CX) role, prioritizing customer success and service recovery. ▶️ The 80% Rule: Scott's leadership hack: why he deliberately over-indexes 70-80% of his time on customer-facing initiatives. ▶️ Future-Proofing with AI: Using machine learning to predict customer sentiment and plan for 2027 and beyond. ▶️ Managing Crises: How to calm the storm during a "poly-crisis" (geopolitical issues, disasters, etc.) by maintaining exceptional responsiveness. Learn how to integrate CX, AI, and strategic operations into a single engine for scalable growth. Tune in now!  Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here. 

In the second episode of the parent series of Career Choice: The Intelligent Way, Punam interviews Dr Sweta Adatia, an award-winning neurologist, founder of Mybraindesign, a career mapping tool based on neuroscience, and the author of the Future Ready Now book. They discuss the importance of having future-proof careers and the significant role soft skills and EQ will play.

AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on a variety of topics such as the value of AI-powered collaboration in the workplace; unifying devices, spaces, and workflows to enhance employees' day-to-day experience; and how Cisco is helping organizations prepare for the future with a platform that simplifies management, future-proofs investments, and unlocks intelligence everywhere work happens.

On this episode of The Association Podcast, we welcome back Bill Conerly, a senior contributor at Forbes, speaker, writer, and consultant. We discuss economic outlooks, the impact of AI on the labor market, workforce demographics, and the effects of mergers and acquisitions on associations and their members. Bill also highlights the Federal Reserve's recent actions on interest rates and the importance of flexible, adaptive strategies for navigating economic uncertainties.

AI is moving fast, but that doesn't mean you need to lose your values, creativity, or human touch along the way. In this episode, I talk about how entrepreneurs can approach AI ethically, intentionally, and creatively in our businesses. I also share a conversation I had with my 16-year-old daughter Reese, who recently launched a nonprofit and was hesitant to use AI or even social media… until she realized how it could help her nonprofit thrive. Get ready to embrace tools that give you more time, more creativity, and more leadership capacity because smart AI strategy is the new CEO skillset.   HIGHLIGHTS Why my 16-year-old daughter resisted using ChatGPT for her nonprofit. Why I'm doubling down on AI agents (and not hiring humans). The ethical question I ask before implementing AI tools. Why “old souls” may resist AI. How to future-proof your business (and your kids) without losing the human element. What GPS, autocorrect, and your car reveal about how we've already adopted AI. RESOURCES + LINKS Try Ask Heather AI for 30 Days HERE AI Agents Episode with Mike LeMieux HERE Apply for The Med Spa Advantage HERE   FOLLOW Heather: @heatherterveen Website: heatherterveen.com Art for Art (Reese's Nonprofit): @artforart_co

How can reframing your approach to talent, technology, and learning future-proof your entire organization? In this episode, Nicole Jansen sits down with Steve Cadigan—renowned talent strategist, former LinkedIn VP of Talent, and author of Workquake—to unlock what it means to truly lead in an era where work is being reinvented at lightning speed. Drawing on experience guiding LinkedIn through explosive growth, building world-class cultures, and advising the likes of Google and Harvard, Steve shares a bold blueprint for navigating AI, fostering “career security,” and turning today's workplace challenges into tomorrow's breakthrough opportunities. Steve and Nicole challenge the status quo in how leaders approach AI, talent development, and organizational design. From leveraging AI to unleash human potential (not just cut costs), to building learning-centric cultures that attract and retain top talent—even in a world of short tenures and ever-evolving skills—this is essential listening for leaders ready to thrive in the future of work. Episode Timestamps 0:00 – Career Security vs. Job Security 1:40 – The Promise & Pitfalls of AI 4:10 – Asking Better AI Questions 9:24 – Discovering Hidden Talent 10:14 – Work Trends: Change & Upskilling 13:43 – AI Case Study: Prudential's Approach 16:07 – Rethinking Retention 21:13 – Learning Over Tenure 23:46 – Companies as Learning Hubs 31:14 – Growth Through New Challenges 34:09 – Embracing Experimentation 36:14 – Adaptability & Pandemic Lessons 41:13 – The Human Side of Tech 42:00 – Action Steps for Leaders 10 Key Takeaways Career Security Beats Job Security: The modern workforce values opportunities for growth over the false promise of long-term employment. Leaders that invest in employee learning build true loyalty and adaptability. AI is More Than Automation: Most companies only use AI to cut costs or replace jobs. Its real power lies in redefining work, solving new problems, and unlocking human creativity. Ask the Right Questions: “How can we use AI to rethink our work altogether?” opens far more potential than “How do we do this same process faster?” Hidden Talent Is Everywhere: Most organizations don't know the full extent of their people's skills. AI can help surface and map internal capabilities, opening up new pathways for growth and engagement. Experimentation Over Benchmarks: There are no established playbooks for this new era. Leading organizations experiment constantly—and learn quickly from the results. Retention is Out, “Returnship” is In: Rather than focusing on keeping people forever, forward-thinking companies build relationships that welcome alumni back and track who returns and why. Hire for Learning Agility: Technical skills expire fast; the ability to learn quickly is now the most sought-after trait in hiring and promotion. Break the Boxes: Job titles and prior roles excessively limit talent. When employees' true capabilities are surfaced, internal mobility and innovation soar. The Joy of Newness: Growth, engagement, and breakthrough innovation come from giving employees new challenges—even if they stretch comfort zones (and tenures are short). Reclaiming the Human Side of Tech: Leaders should use AI and digital tools to create more meaningful, joyful work experiences—not just greater efficiency. Ready to future-proof your organization? Dive in, get inspired, and take action. Episode Resources: https://leadersoftransformation.com/podcast/business/544-unlocking-human-potential-with-ai-steve-cadigan Check out our complete library of episodes and other leadership resources here: https://leadersoftransformation.com ________

In this episode of Future of Work, Dr. Salvatrice Cummo speaks with Mario Cordero, Chief Executive Officer of the Port of Long Beach and former Chair of the Federal Maritime Commission. Mario shares how the Port pairs competitiveness with sustainability, why the Green Port Policy still matters twenty years on, and what it will take to move toward continuous operations across the supply chain. From tariff uncertainty to zero emission goals and major rail investments, he connects policy choices to real impacts on prices, jobs, and the communities that live next to our gateways.   You'll learn: What the Green Port Policy has achieved since 2005, including major reductions in diesel soot, NOx, and sulfur oxides, while cargo volumes grew Why the Pier B on the dock rail expansion is central to speed to market and removes hundreds of trucks from freeways with each train How tariff shifts create uncertainty for business and consumers and what steadier policy signals could mean for local jobs What a move toward 24/7 operations would require across terminals, warehouses, and labor, and why the greater cost is doing nothing Why embracing AI as a tool, not a threat, is part of building a future-ready workforce About the Guest: Mario Cordero is Chief Executive Officer of the Port of Long Beach, one of the world's leading seaports and a recognized pioneer in green port initiatives. Appointed CEO in 2017 after serving as Chairman of the Federal Maritime Commission under President Obama, he oversees a staff of more than 500 and a $761 million budget. A longtime Long Beach resident, attorney, and former Harbor Commissioner, Cordero spearheaded the landmark Green Port Policy that has become a model for ports worldwide. He has also served on the boards of the American Association of Port Authorities, the Federal Reserve Bank of San Francisco's Los Angeles branch, and the L.A. County Economic Resiliency Task Force. Named to the Los Angeles Business Journal's “LA500” list of top civic leaders for seven consecutive years, Cordero continues to champion sustainability, infrastructure investment, and workforce development at one of the nation's busiest trade gateways.   Engage with us: LinkedIn, Instagram & Facebook: @PasadenaCityCollegeEWD Join our newsletter for more on this topic: ewdpulse.com Visit: PCC EWD website   More from Mario Cordero & Port of Long Beach LinkedIn: @port-of-long-beach Website: https://polb.com/ Facebook, Twitter/X, Instagram, YouTube: @portoflongbeach   Partner with us! Contact our host, Salvatrice Cummo, directly: scummo@pasadena.edu Want to be a guest on the show? Click HERE to inquire about booking  Find the transcript of this episode here Please rate us and leave us your thoughts and comments on Apple Podcasts; we'd love to hear from you!

Send us a textJean-Claude Brizard is President and CEO of Digital Promise, a global, nonpartisan, nonprofit organization focused on accelerating innovation in education. He is the former Chief Executive of Chicago Public Schools and Superintendent of Rochester, NY. Previously, he spent 21 years with the NYC Department of Education, serving as Regional Superintendent for 100+ schools and Executive Director for 400 secondary schools. He also served as Senior Advisor and Deputy Director at the Bill & Melinda Gates Foundation, leading strategies to close racial and economic achievement gaps and supporting charter school growth.

Understanding how to grow a sugar beet crop is only one aspect of being a good sugar beet grower. That's where the Sugar Industry Programme (SIP) comes in. Past participant, Eddie Liddle joins new recruit Henry Stanford and course organiser Sam Williamson from NFU Sugar to discuss why the SIP is so important to the industry.

Technology keeps businesses running. But what happens when supply chains for chips, software, or cloud services get disrupted overnight? A new tariff or export ban can throw things off course instantly, leaving companies scrambling to keep operations on track. Is flexibility, openness, and resilience still just IT jargon or has it become a boardroom essential? On Industry Insight, Lynlee Foo speaks to Dirk-Peter Van Leeuwen, CEO, SUSE to find out how businesses in Asia can build resilience into their digital infrastructure. See omnystudio.com/listener for privacy information.

In this episode, Steve Fretzin and Eric Ritter discuss:Shifts in digital marketing strategies for law firmsThe growing role of AI and answer engine optimization in client acquisitionCommon mistakes lawyers make in online marketingPractical tools for improving websites, reviews, and advertising effectiveness Key Takeaways:Law firms should invest early in Answer Engine Optimization (AEO) by writing FAQ-style content and using schema markup to rank in AI-driven search results.Building topic clusters around specific practice areas (e.g., motorcycle accidents instead of broad personal injury) increases authority and visibility while avoiding wasted traffic.The most effective time to request reviews is immediately after a successful case or client outcome, making it a standard part of the closing process.Local Service Ads and remarketing are cost-effective ways for law firms to attract qualified leads, with remarketing offering quick wins by re-engaging prior website visitors. "SEO gets you seen, but that answer engine optimization gets you quoted." —  Eric Ritter Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again. Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/Thank you to our Sponsor!Legalverse Media: https://legalversemedia.com/Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/Episode References: Who Moved My Cheese by Spencer Johnson: https://www.amazon.com/Who-Moved-My-Cheese-Amazing/dp/0399144463About Eric Ritter: Eric Ritter is the CEO of Digital Neighbor and a trusted partner in building smarter, stronger marketing strategies for law firms. Known as “The SEO Sommelier,” he specializes in simplifying SEO, AI-powered client acquisition, and digital transformation for attorneys, helping firms not only achieve top rankings but also build sustainable, scalable marketing systems that deliver results.He founded Digital Neighbor to fill a critical gap in the market by offering transparent, data-driven SEO solutions tailored specifically for the legal industry. From enhancing Google visibility to optimizing for ChatGPT search rankings, Eric ensures that law firms remain competitive, compliant, and top-of-mind.He is also the host of The Search Bar Podcast and the founder of Sip & Search, a unique networking experience that blends professional growth with wine tasting for attorneys.Connect with Eric Ritter:  Website: https://digitalneighbor.com/ & https://helloericritter.com/Show: The Search Bar: https://podcasts.apple.com/us/podcast/the-search-bar-law-firm-growth-wine-optional/id1696121990LinkedIn: https://www.linkedin.com/in/helloericritter/Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinInstagram: @fretzinsteveFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: Legal Business Development Isn't Rocket Science and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on  a variety of topics such as the value of AI-powered collaboration in the workplace; unifying devices, spaces, and workflows to enhance employees' day-to-day experience; and how Cisco is helping organizations prepare for the future with a platform that simplifies management, future-proofs investments, and unlocks intelligence everywhere work happens. 

Send us a textHow do we make the energy transition accessible, affordable, and scalable for millions of homes?In this episode of the Thrive in Construction Podcast, Darren Evans speaks with Mohamed Gaafar, CEO & Founder of Gryd, a company transforming the way new homes access renewable energy.After a career designing large-scale energy and infrastructure projects across the UK, Saudi Arabia, and beyond, Mohamed left consultancy to build Gryd—an innovative model that installs solar and battery systems on new-build homes without upfront costs. By shifting energy from a hardware investment to a subscription model, Gryd is making the benefits of renewables accessible for homeowners while helping developers future-proof housing stock.Key Highlights:The Energy Transition Challenge: Why most homeowners can't afford the £10–15k upfront for renewables—and how Gryd removes this barrier.Gryd's Innovative Model: Solar + storage provided at zero hardware cost, with a monthly subscription similar to broadband or Netflix.Future-Proofing New Builds: Why putting just 2–4 solar panels on a roof isn't enough—and how Gryd scales systems up to cover 70–75% of household needs.Learning from Global Experience: Mohamed's insights from Saudi Arabia and Sudan on designing for extreme climates and building resilient infrastructure.Advice for Developers & Buyers: Why regulations should be seen as a minimum, and how to make better long-term decisions on housing and energy.Entrepreneurial Lessons: From conviction to resilience, Mohamed shares what it takes to leave a stable career and build a mission-driven company.This conversation is essential for developers, policymakers, sustainability leaders, and anyone passionate about the future of housing and energy.#NetZeroHomes #ThriveInConstruction #EnergyInnovation #SolarPower #SustainableHousing #ConstructionPodcast #GrydEnergy #FutureOfHousing #BuiltEnvironment Support the show

In this episode, I'm diving into the importance of choosing you and really investing in yourself so you don't end up with regrets later. I open up about my own journey of rebranding my business and my podcast, Date Yourself Instead—why I felt like it was time for a big change as I continue to grow personally and professionally.I share some of the transformational experiences I've had over the past few years, what went into my decision-making process, and why authenticity has been the key to everything. For me, it all comes back to self-trust, betting on yourself, and fully aligning with your real purpose.00:00 Introduction: The Odds of Regret 00:32 Personal Journey and Transformation 01:13 The Birth of 'Date Yourself Instead' 02:36 Rebranding: A New Era 03:46 The Decision to Rebrand 05:02 Betting on Yourself 07:46 The Power of Authenticity 09:45 Challenges and Reflections 11:08 Future-Proofing the Brand 12:35 The Importance of Self-Investment16:11 Embracing Change and New Beginnings 35:31 Conclusion: Believing in Yourself

Curious how technology will redefine fitness? Tune in as fitness industry thought leader Eric Malzone shares his front-line insights after 850+ interviews with fitness visionaries! Discover eye-opening truths on AI, member retention, and industry innovation - all filtered through Eric's experience from gym owner to podcasting powerhouse. Whether you're an operator, trainer, or entrepreneur, this episode delivers actionable trends and practical advice to future-proof your business and inspire your next move in fitness.    Key highlights from the episode: - How AI will transform acquisition, engagement, and retention in the fitness industry - from sales support to hyper-personalized member journeys. - Why future-proofing fitness businesses requires patience, creativity, and upskilling human resources, not just chasing new tech trends. - Specific tools, brands, and strategies Eric recommends, including wearable tech integration, next-gen CRM, and leveraging online reviews for lead generation.   Curious about the future host of Fitness Business Podcast? That's Zoe, the host JT's daughter!   Know the SECRET codeword? Submit it here for the chance to win a $100 Amazon Gift Card!* https://www.fitnessbusinesspodcast.com/codeword    Ready for more: - Become an FBP Insider and get 7 days FREE to start! Learn more on Patreon: https://patreon.com/FitnessBusinessPodcast - Our FREE LIVE online events created specifically for fitness business owners, managers, and coaches who want to sharpen their skills and grow their business - Learn More: https://fitnessbusinesspodcast.com/onlineevents - Leave us a voicemail: https://fitnessbusinesspodcast.com/leave-us-a-voicemail/ - Leave a rating on Spotify or Apple Podcasts: https://fitnessbusinesspodcast.com/review/ Quotes: "AI won't replace coaches and trainers, but coaches and trainers that use AI will replace all the others.” - Eric Malzone "The bread and butter of what we're seeing right now, which is acquisition, engagement, and retention. So acquiring new members, making sure those members are engaged in the services that you provide. And then retaining those members.” - Eric Malzone "Panicking and rushing into things just to be using AI for the sake of AI is not the right thing; we really have to isolate in your specific business and your specific workflow, in your specific situation. Like what is the biggest problem that AI can solve right now, and starting with that." - Eric Malzone Resources: - Become an FBP Insider on Patreon: https://patreon.com/FitnessBusinessPodcast - Fitness Business Podcast's LinkedIn Community: https://www.linkedin.com/groups/9878228/ - Mystery Shopping for Fitness Businesses: https://mysteryshoppingforfitnessbusinesses.com.au/    Our Guest: Eric Malzone, Fitness industry thought leader and podcaster Podcast: https://futureoffitness.co/ LinkedIn: https://www.linkedin.com/in/eric-malzone-8b452a3/ Facebook: https://www.facebook.com/eric.malzone.7 Instagram: https://www.instagram.com/emalzone/ Podcast Collective: https://www.podcastcollective.io/ Podcasting Whitepaper: https://www.podcastcollective.io/podcasting-whitepaper    Merch Sponsor: REX Roundtables - REXRoundtables.com Be a Merch Sponsor - https://fitnessbusinesspodcast.com/merch/   REX Roundtables: Website: www.REXRoundtables.comEmail: Eddie@REXRoundtables.com   REX Roundtables Trusted Suppliers: Matrix: Commercial fitness equipment, technology, and programming. https://www.matrixfitness.com/us/eng Performance Foods: providing turnkey smoothie bar solutions for gyms. https://www.performancefoodcenters.com/ Myzone: monitoring, tracking and enhancing fitness through heart rates. https://www.myzone.org/business MXM Metrics: Analyzing and improving gyms through member metrics. https://mxmetrics.com/ MAX Members: automating member management and engagement. https://www.maxmembers.ai/   Skip to the good part: 00:00 Introduction to the Future of Fitness Podcast 02:55 The Role of AI in Fitness 06:01 Personalization and Member Engagement 08:46 Challenges in the Fitness Industry 12:05 Skills for Gym Owners and Managers 14:59 The Trainer's Perspective on AI 17:51 AI Tools and Technologies in Fitness 21:02 Future Predictions for AI in Fitness 23:42 Conclusion and Key Takeaways   About Our Guest: Eric Malzone is a prominent entrepreneur and thought leader in the fitness industry, with over 15 years of experience at the intersection of fitness, technology, and business innovation. After a successful decade in corporate America, he founded and later sold two thriving gyms: CrossFit Pacific Coast and Lighthouse Fitness. He transitioned from gym ownership to becoming a respected industry analyst and advisor. As the host of the popular Future of Fitness podcast, he has conducted more than 850 interviews with leaders, making the show a go-to resource for professionals seeking to understand emerging trends. Malzone also hosts two other shows, Athletech Unscripted and Fitness Blitz Radio. Eric is the co-founder and CEO of The Podcast Collective, an agency specializing in B2B podcast launches and strategic media placement. His advisory work extends to major brands like F45 and WRKOUT, as well as many smaller businesses, all of which benefit from his forward-thinking insights into the future of fitness and wellness.   About Your Host: Justin "JT" Tamsett is a fitness industry veteran with over 30 years of experience who aims to reduce global healthcare costs by promoting physical activity. Through his company Active Management, he provides business coaching to fitness entrepreneurs, leads 8 REX Roundtables in the US and Australia, and has spoken at over 40 conferences across 23 countries. His ultimate goal is to create a world of opportunity for his daughter Zoe by helping more people move and stay healthy, while empowering gym owners to build successful businesses that contribute to a healthier society   Please note: We only recommend products we care about (affiliate links support our free content). Thank you for your support!

When buying eggs, what matters to you? In this chat with Martin Rohde, of Rohde Egg Co, Oli learns what free range actually means, as well as some other intricacies of running a rapidly expanding higher-welfare egg business in South Australia's Clare Valley region. Even when navigating challenges around COVID-19 and avian influenza, the Rohde family has always kept animal welfare at the core of their business decisions, rather than chasing 'numbers on the board'.Chapters00:00 Introduction to Agribusiness and Video Series03:14 Meet Martin Roady: A Third Generation Egg Farmer10:56 Navigating Challenges: COVID-19 and Avian Influenza21:40 The Importance of Biosecurity in Egg Production29:50 Future-Proofing the Business: Growth and SustainabilityCheck out this video we made in partnership with RSPCA Approved, featuring Martin and his team at Rohde's Free Range Eggs.Learn more about how the RSPCA Approved Farming Scheme is improving the lives of farmed animals and making higher-welfare eggs available to consumers. If you enjoyed this conversation, there are plenty more like it. Share with a friend and let us know your thoughts at hello@humansofagriculture.com.  Don't forget to rate, subscribe, and leave a review! Find out more about the role at MaxCare here: https://humansofagriculture.com/stories/careers-in-ag-maxcare

In this episode of the Your Project Shepherd podcast, host Curtis Lawson sits down with Dan Bawden, owner of Legal Eagle Contractors and a nationally recognized expert in Universal Design. They explore how smart, adaptable design goes beyond ADA standards to create homes that work for everyone—today and in the future. From zero-step entries and intuitive kitchens to safe, stylish bathrooms and elevator-ready layouts, Dan shares practical tips that add value, safety, and beauty to any project. Whether you're a homeowner, builder, or designer, this episode will change how you think about remodeling and new construction.

The wealth management industry finds itself facing a cascading wave of wealth transfer, A.I. disruption, and a never-ending conveyor belt of product choices. That's why thousands of them flock to the Future Proof Wealth Festival in Huntington Beach, California every September where they learn how to fortify their practices, learn from each other and find ways to survive and thrive in an increasingly challenging industry. The Express rolls in on the boardwalk, and Dave Nadig, the ETF Wizard and president of ETF.com, drops in for wave check. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Crystal Washington is known for her work helping organizations get the information they need to become “future-proof.” She is an indispensable guide to our digital future, an author, and a hall-of-fame speaker. Last November in Tampa, Crystal enchanted attendees at NLC's City Summit conference as she engaged members in conversation about how to prepare for the future.For more information, visit us at nlc.org.

Welcome to The K9PT Academy podcast, the only podcast in veterinary rehabilitation & physical therapy that focuses on helping business owners and entrepreneurs build and scale a profitable and successful canine rehabilitation business! Back in November of 2024 I hosted a live training for our Canine Rehabpreneur community about making the most our of 2025, especially given the uncertainties some of us were facing as the year started. It is now September 2025, and I thought this was a great training to share with you all as one of the most empowering things about being a business owner is that you control how you run your business—regardless of politics or the economy. In this episode, I share 5 key strategies that will help you take your canine rehab business, no matter what external circumstances come your way. Listen to the full episode as we discuss:

A new Zoom study shows that while Singapore’s 18–24-year-olds value AI speed and efficiency, 92% still want the option of escalating to a human agent. What does this paradox reveal about the limits of AI in customer and workplace experiences? We unpack how brands can avoid loyalty killers and design seamless journeys that balance tech and empathy. The findings also raise important questions for leaders planning tech investments and multi-generational workforce training. Hosted by Michelle Martin featuring Lucas Lu, Head of Asia at Zoom.See omnystudio.com/listener for privacy information.

Discover how a powerful alliance is reshaping the e-commerce world. In this episode, we have Derek Majewski, Senior Partner Development Manager at Amazon, to discuss the impact of the strategic partnership between Salesforce Commerce Cloud and Amazon's Buy With Prime. The episode delves into how this collaboration enhances the e-commerce experience by leveraging Amazon's trusted fulfillment services and Salesforce's robust capabilities.  The discussion highlights the potential for brands to drive revenue growth and operational efficiency through Amazon's Demand Side Platform, offering insights into how brands can thrive in a rapidly evolving e-commerce landscape. Show Highlights: The strategic partnership between Salesforce Commerce Cloud and Amazon's Buy With Prime How the Prime logo enhances consumer trust and boosts e-commerce conversion rates Amazon's Multi-Channel Fulfillment (MCF) and its impact on logistics and customer engagement The role of AI, like ChatGPT, in shaping the consumer journey and aiding decision-making How Amazon's Demand Side Platform aids in precise advertising and connecting with ready-to-buy audiences Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Derek Majewski: LinkedIn - https://www.linkedin.com/in/derekmajewski/ | Amazon Buy With Prime - https://buywithprime.amazon.com/  Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/  Join the Commerce Cloud Community Unofficial Slack: https://sforce.co/commercecrew *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.  

From “Shrekking” to “Future Proofing” to “Micro-Mancing” do you fall into one of these newly coined dating trends? Some of these dating styles have been around for ages, but we just haven’t admitted we’ve participated in them… so they have new and hilarious names. While many are entertaining to talk about, others serve as major red flags for any one who is on the market and looking for love.See omnystudio.com/listener for privacy information.

From “Shrekking” to “Future Proofing” to “Micro-Mancing” do you fall into one of these newly coined dating trends? Some of these dating styles have been around for ages, but we just haven’t admitted we’ve participated in them… so they have new and hilarious names. While many are entertaining to talk about, others serve as major red flags for any one who is on the market and looking for love.See omnystudio.com/listener for privacy information.

From “Shrekking” to “Future Proofing” to “Micro-Mancing” do you fall into one of these newly coined dating trends? Some of these dating styles have been around for ages, but we just haven’t admitted we’ve participated in them… so they have new and hilarious names. While many are entertaining to talk about, others serve as major red flags for any one who is on the market and looking for love.See omnystudio.com/listener for privacy information.

From “Shrekking” to “Future Proofing” to “Micro-Mancing” do you fall into one of these newly coined dating trends? Some of these dating styles have been around for ages, but we just haven’t admitted we’ve participated in them… so they have new and hilarious names. While many are entertaining to talk about, others serve as major red flags for any one who is on the market and looking for love.See omnystudio.com/listener for privacy information.

Should your exterior cleaning business run Google Ads, Local Service Ads, or both? In this video, I break down the differences, real costs, and client results so you can make the smartest marketing decision.You'll learn:✅How Local Service Ads and Google Ads actually work✅Ranking factors that drive results✅Budget scenarios for different business sizes✅Which platform fits best by market type, team size, and goals✅Real client case studies with ROI examples

https://www.laurenlappin.com.au/private-coachingIn this week's episode Lauren dives deep into the mindset behind making Smart Money Moves in your Salon business, and how to future-proof your business and financial life. **This is not professional or personal financial advice, and is meant for educational and informational purposes only. Please speak with your Financial Advisor and/or Accountant for personalised and specific information for your business and personal finances.**Future-Proofing Your Business with Smart Money Moves:• Why making Smart Money Moves is a key pillar to building and sustaining a thriving Business.• Not paying yourself a proper wage. (03:45).• What are your goals? (04:30).• Why you want your Business to look good on paper. (08:30).• Good cash and transaction management flows from the top down. (11:00).• Accurate Reporting is crucial in paying the correct Bonuses to your Team. (13:00).• Choosing the right Business Structure is essential in optimising your Business from a financial and taxation perspective. (15:00).• How to pay yourself as the Business Owner. (19:00).• Get a great Accountant or Financial Professional in your corner. (24:00).Want to Grow Your Business? https://www.laurenlappin.com.au/private-coaching....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group - https://www.jcaldigital.org/podcast-editing

In this episode of The Future of Teamwork, Dane Groeneveld interviews Nogol Madani, Founder & CEO of Glee Factor, to talk about how to future-proof teams for the age of AI.Dane and Nogol go deep into the concept of psychological safety – what it really means, why it's misunderstood, and how it can make or break collaboration, innovation, and trust. Nogol shares why leaders must design low-stakes moments for their teams to take risks, why unlearning is just as important as learning, and how small, consistent actions can build a cultural infrastructure that supports innovation.This conversation is a reminder that the future of teamwork isn't just about technology – it's about people, trust, and building workplaces where everyone feels safe to contribute their best ideas.

In this conversation, Tricia Friedman and LeeAnne Lavendar discuss the evolving landscape of service learning and education. They explore the importance of experiential learning, community engagement, and the need for transformative teaching practices that resonate with students. LeeAnne shares practical examples and insights on how educators can adapt their approaches to foster curiosity, joy, and meaningful connections in the classroom. The discussion also touches on the significance of future-proofing education by equipping students with essential skills for the complexities of the modern world. Chapters 00:00 The Future of Service Learning 05:52 Transformative Learning Experiences 11:33 Future-Proofing Education 14:30 Community Engagement in Education 19:16 Practical Approaches to Curriculum Design 22:39 Embracing Change in Education   Thank you to our amazing show sponsor: Alongside

Daniel catches up with Sidney Cachuela, Managing Director of POP Business, a forward-thinking accounting firm helping startups, high-growth CEOs, and family offices stay ahead of the curve. What began in 2018 as a tech start-up has grown into a national advisory, known for anticipating challenges before they arise and guiding clients through every stage of growth. Daniel and Sid dive into the art of adapting when business models change, how to build a resilient team culture, and why forward-thinking finance is the secret weapon for founders navigating today's uncertain economy. They also explore what it takes to stand out in a crowded industry and how POP is reshaping what business owners expect from their accountants.

In this episode of the Events Demystified Podcast, host Anca Platon Trifan welcomes Iain Morrison, CEO of an event tech startup specializing in digital twins and immersive pre-visualization. Iain shares his journey from his early days in event production to pioneering new technologies that enhance the event planning process. The conversation covers the impact of digital twins on event ROI, human connection in a tech-driven world, and the importance of addressing mental health issues in the events industry. Don't miss insightful discussions on leadership, team dynamics, and the future of spatial tech in events. Subscribe now and stay ahead in the evolving world of event planning.00:00 Introduction to Digital Twins in Event Planning02:07 Meet the Guest: Iain Morrison03:20 Icebreaker: Pre-visualizing Non-Event Experiences06:04 Iain's Journey in Event Production08:55 The Complexity of High-Level Event Management13:09 The Shift to Previsualization and Immersive Planning18:59 Understanding Digital Twins20:52 The Future of Digital Twins in Events32:44 Leadership and Preventing Burnout in Event Production37:35 Working with a Partner: Balancing Life and Work40:13 Exciting Future of Spatial Tech in Events45:02 Final Thoughts and Advice for Event Planners47:18 Conclusion and Contact InformationTune into this brand new conversation on the Events Demystified Podcast!

My guest today is Sara Nay. Her journey from intern to CEO at Duct Tape Marketing is a testament to resilience and strategic growth. Her story is not just about personal success but also about empowering small businesses to thrive amidst change. In our conversation, Sara emphasizes the need for businesses to future-proof themselves by understanding the evolving role of AI. At Duct Tape Marketing, they conducted an exercise to help team members identify tasks that could be AI-assisted, allowing them to focus on human-centric roles. This approach not only enhances efficiency but also empowers employees to leverage their strengths. Sara's upcoming book, "Unchained: Breaking Free from Broken Marketing Models," aims to empower small businesses by advocating for strategy before tactics. She believes that small businesses can take ownership of their marketing by working with fractional CMOs and integrating AI systems strategically Episode Minutes: Minute 2: Intern to CEO Minute 22: Team Engagement and Culture Minute 35: Personal Growth and Mindset To find out more about my work, please visit www.danawilliamsco.com LinkedIn Instagram Email: hello@danawilliamsco.com The Strengths Journal™ is the only Gallup-certified, purpose-driven daily planner that helps you actively use your strengths to plan your days. Get Your copy here    

Succession planning isn't just a boardroom checkbox—it's a strategic safeguard for your credit union's future. In this episode, Scott Anderle is joined by a panel of industry leaders and Target Leadership graduates including: Peter Tyson, Sarah Thompson, John Ragsdale, and David Baldwin. They break down how intentional leadership development creates real, sustainable solutions to one of the credit union movement's most urgent challenges. With credit union consolidations on the rise and retirements looming, we dive into what it takes to build leadership bench strength that's ready when it counts. Learn how Target Leadership helps leaders understand themselves, their teams, and their next role. This conversation is packed with practical takeaways, real-life impact, and timely reminders that succession planning is not optional—it's mission critical. In this episode we talk about and answer these questions: • What makes the NCUA's new succession planning rule such a game-changer? • How can small and mid-size credit unions tackle leadership gaps with limited resources? • Why was Target Leadership created—and what problem does it actually solve? • What's the role of leadership voice, triggers, and EQ in preparing for succession? • What are practical ways leaders can track growth and readiness on their teams? • How did Target Leadership graduates apply their training in real-life situations? Click Here to Submit Your Questions Links from show: Read NCUA's Succession Planning Final Rule Download NCUA's Succession Planning Template for Small Credit Unions Future-Proof Your Credit Union – CU Insight Click here to sign up for the New Employee Bundle (Sales, Service and History) Learn More About the Target Leadership Course Subscribe to ServiStar Leadership Podcast on your favorite streaming service

Nick and Michael crack open one of the most controversial healthcare shifts in years, the One Big Beautiful Bill Act (OB-BBA), and what it could mean for urgent care clinics across the country.

Could rethinking our cities through a circular lens be the key to future-proofing Europe whilst offering exciting investment opportunities?Join us in the third of our five-part Circling Back series of the Circular Economy Show, to hear host Lou Waldegrave speak with Julia Okatz from Systemiq and Joss Bleriot, Executive Lead for Policy and Institutions at the Ellen MacArthur Foundation.They discuss how circular economy strategies can, by bringing nature back into our built environments, help us adapt to extreme weather—cooling down cities, restoring green space, and building resilience into every street—while generating substantial economic, environmental, and social benefits.From Paris to Berlin, and cities across the continent, Europe's urban centres are feeling the effects of heat domes and climate stress. But, the circular economy offers a powerful, nature-positive way forward.Find out more about circular cities.This conversation originally featured in episode 159: How to build a nature-positive circular economy for Europe, published in September 2024.If you enjoyed this episode, please leave us a review on Apple Podcasts or a comment on Spotify or YouTube. Your support helps us to spread the word about the circular economy.

Welcome back to the Empower Her Business Accelerator podcast! I'm your host, Philippa Channer, and today I want to talk about something that can completely shift the way you grow your business: preparing before you're in a pinch. This episode continues our August series on essential business resources—how to identify them, use them, and in this case, build them before you desperately need them. I'm sharing how to proactively lay the foundation for future launches, new services, or growth seasons so that you're not starting from scratch every time. If you're ready to build a sustainable business that can expand with ease, you're in the right place.

David M Frees returns to the Podiatry Legends Podcast to share a powerful strategic tool borrowed from the military: Red Team, Blue Team, and Purple Team thinking. We discuss how podiatry businesses can use this method to identify vulnerabilities, defend against threats, and uncover growth opportunities – creating a more resilient and profitable practice. Learn more about Dave's Training at Business Black Ops.  9 Key Takeaways from this Episode: The Red Team's job is to identify vulnerabilities and potential attacks on the business. The Blue Team focuses on defending the business and finding growth opportunities. Combining both perspectives creates the Purple Team, where the best ideas are integrated. Podiatry clinics often fail to review the effectiveness of marketing campaigns. Anticipating threats prevents panic when challenges arise. Inversion thinking helps identify what could destroy your business. Opportunities can be just as valuable as threat prevention. Having a facilitator improves the quality of Red/Blue Team sessions. Documenting scenarios and solutions creates a valuable reference for future challenges. If you found this episode helpful, share it with another podiatrist or business owner. And if you'd like guidance on implementing Red Team, Blue Team, Purple Team thinking in your practice, get in touch with me via email at tf@tysonfranklin.com or visit my website tysonfranklin.com. I'd love to help you future-proof your business. Visit the Podiatry Legends Podcast Website for more detailed show notes.  Join my Facebook Group - Podiatry Business Owners Club. Check out my YouTube Channel - Tyson E Franklin 

In this episode of OnBase, host Chris Moody talks with Myla Pilao about how brands can remain relevant and resilient in the age of AI. Myla shares her unconventional path into the ICT and cybersecurity industry, and why translating technical narratives into relatable, actionable stories is key to influencing behavior.The conversation explores AI's role in shifting from transactional to relationship-driven customer experiences, the importance of high-quality data, and strategies for hyper-personalization without crossing privacy boundaries. Myla explains how her team balances automation with creativity, integrates AI responsibly, and aligns global teams around AI-driven processes.Key TakeawaysAI as a Relationship Builder: Moving beyond generic automation to personalized, context-aware customer interactions.Data Quality First: “Garbage in, garbage out” still applies—AI's success depends on the integrity of your input data.Hyper-Personalization in Action: Tailoring responses and recommendations to specific, high-priority customer pain points.Balancing AI with Human Creativity: Establishing multi-layer editorial reviews to preserve authenticity and accuracy.Adoption Through Proof of Concept: Testing AI on low-risk content before applying it to mission-critical materials.Three AI-Era Imperatives: Address bias with transparency, embed privacy and compliance, and iterate relentlessly.Quotes“Garbage in, garbage out still holds true. The quality of your data will make or break your AI outcomes.”“The foundation can be AI-driven, but the final touch has to be human.”Best Moments 01:09 – Myla shares her unconventional journey into ICT and cybersecurity.(03:30) – How AI is changing the nature of customer relationships.(05:29) – Data quality as the biggest challenge in AI adoption.(07:39) – Using hyper-personalization to address specific threats like ransomware.(09:18) – Balancing efficiency gains with authenticity in content creation.(12:07) – Aligning global teams through cautious, proof-of-concept AI rollouts.(15:21) – Myla's three operational imperatives for mid-stage AI adoption.(17:57) – Aligning teams around bold visions and measurable results.(20:39) – The challenge of cutting through “too much information” in B2B marketing.Resource recommendationsPragmatic Institute - For product and market strategies.Duarte - For storytelling and visual communication techniques for complex topics.About the GuestMyla V. Pilao is a seasoned cybersecurity marketing leader with extensive experience at the intersection of technology, marketing, and public relations. As Director of Technology Marketing at Trend Micro, she drives thought leadership initiatives that translate complex security concepts into actionable insights for audiences from C-suite executives to everyday tech users.With a career spanning leadership roles in technical support, customer relationship management, and marketing, Myla has built a strong record of guiding teams through the evolving digital landscape with a focus on trust, privacy, and innovation. Prior to Trend Micro, she held customer engagement and support roles in the gaming technology and telecommunications industries.She holds a Master's Degree from National University and a Bachelor's Degree from the University of Santo Tomas.Connect with Myla.

Joanne Rodgers, CHRO of New York Life, joined us on The Modern People Leader to share how her 30-year journey at the company led her from securities regulation to the C-suite. We talked about the DNA of New York Life's culture, how they're rolling out AI tools company-wide, and why HR must lead the charge in this era of transformation.---- Sponsor Links:

In the 170th episode of Kitces and Carl, Michael Kitces and client communication expert Carl Richards discuss how financial advisors can help clients navigate career uncertainty caused by AI disruption by focusing on actionable items, offering flexibility vs long-term growth, and being more proactive in planning strategies. For full show notes, see kitces.com and thesocietyofadvice.com.

In this episode of Weld Wednesday with AWS, I'm joined by Teresa Melfi and Josh Sullivan from Lincoln Electric to talk about the evolving role of automation, robotics, additive manufacturing, and artificial intelligence in the welding industry. Teresa shares insights from her 40+ year career—from being a certified welder to her work on waveform design and advanced robotic systems. Josh dives into alloy R&D and how Lincoln is leveraging AI to improve filler metal development for additive processes. We also explore how automation is improving ergonomics, broadening access to welding careers, and why these technologies aren't replacing welders—they're expanding the industry. Whether you're new to welding or looking to future-proof your career, this episode is packed with valuable insights.   Attend FabTech 2025 in Chicago aws.org/fabtech Learn more about AWS AWS.org 

On this episode of the Customers First Podcast, we delve into a thought-provoking conversation with Sonja Price, a future-of-work strategist, executive branding expert, and career acceleration coach. With extensive experience working with professionals from leading companies such as Google, Meta, and Microsoft, Sonja has dedicated the past 15 years to empowering ambitious individuals by helping them navigate their careers to achieve promotions and build impressive personal brands. As the founder of Infinite Leaders and Dynamo Careers, she discusses the importance of remaining relevant and resilient in today's rapidly changing job market. Sonja shares her journey of self-discovery, highlighting her belief that she was destined to become a coach from a young age. Drawing from her diverse career in corporate environments, where she transitioned between roles every few years, she illustrates how these experiences shaped her understanding of business operations and strategy. Her inspiration for starting her coaching business came from conducting customer interviews, where potential clients articulated their need for career coaching, thus validating her direction. This dynamic background enables her to uniquely package the skills and accomplishments of her clients, helping them stand out to prospective employers and decision-makers. The conversation shifts to the pressing need for professionals to future-proof their careers, especially in an era defined by automation and advancements in AI technology. Sonja emphasizes the urgency for individuals, regardless of employment status, to contemplate their future career trajectories and the skills necessary to remain not just relevant but in high demand. She discusses the competitive nature of the current job market and encourages listeners to embrace AI skills as an integral part of their professional development. As we explore the concept of executive branding, Sonja elaborates on how professionals must elevate their personal brands to align with the increasing demands of senior leadership roles. She outlines strategies for enhancing visibility and positioning oneself as a thought leader in one's respective fields, emphasizing the importance of sharing insights through white papers, speaking engagements, and other visible avenues that highlight a professional's expertise. She encourages listeners to find what ignites their passion and to invest in learning leadership techniques that align with their interests. This episode serves as a treasure trove of insights for anyone looking to navigate the complexities of their career paths, innovate their branding, and foster a more balanced, fulfilling professional life.   Sonja's Contact Information: Website: https://infiniteleaders.co LinkedIn: @sonjaprice   Tacey's Contact Information: Website: taceyatkinson.com All Socials: @TaceyAtkinson   Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!

In this episode of 10,000 Feet, host Richelle Lentz is joined by Rick Krause from Vervint and Daniel Gross from AWS to explore the evolving landscape of connected products and IoT platforms. Together, they unpack the journey from early, DIY-style IoT implementations to today's scalable, secure, and cloud-native solutions powered by AWS. The conversation dives deep into the triggers that signal it's time to migrate—like cost inefficiencies, security vulnerabilities, and limited access to data—and outlines practical strategies for replatforming, including phased rollouts, OTA updates, chaos testing, and blue/green deployments.Listeners will also hear about modernization as a stepping stone for organizations not yet ready for full migration, with tips on optimizing device messaging, leveraging edge processing, and enhancing user experience. Real-world anecdotes, like hacked crosswalks and connected coffee makers, bring the discussion to life while emphasizing the importance of security, interoperability, and customer value. Whether you're managing a growing IoT fleet or just beginning to rethink your platform strategy, this episode offers actionable insights to help future-proof your connected product ecosystem.

In this Mission Matters episode, Adam Torres interviews Ravi Bhatia, Principal at Verano Capital Partners, to discuss how his firm guides companies through capital raises, sustainable growth, and acquisition strategies. With decades of experience in tech and finance, Ravi shares why smart scaling requires a balance of innovation, structure, and human insight. This interview is part of the Milken Global Conference coverage by Mission Matters. Big thanks to the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Milken Institute⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for inviting us to cover the conference. Follow Adam on Instagram at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/askadamtorres/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://missionmatters.lpages.co/podcastguest/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Visit our website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://missionmatters.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More FREE content from Mission Matters here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this Mission Matters episode, ⁠Adam Torres⁠ interviews ⁠Ravi Bhatia⁠, Principal at Verano Capital Partners, to discuss how his firm guides companies through capital raises, sustainable growth, and acquisition strategies. With decades of experience in tech and finance, Ravi shares why smart scaling requires a balance of innovation, structure, and human insight. This interview is part of the Milken Global Conference coverage by Mission Matters. Big thanks to the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Milken Institute⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for inviting us to cover the conference. Follow Adam on Instagram at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/askadamtorres/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://missionmatters.lpages.co/podcastguest/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Visit our website: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://missionmatters.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠More FREE content from Mission Matters here: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://linktr.ee/missionmattersmedia⁠ Learn more about your ad choices. Visit podcastchoices.com/adchoices

In the 169th episode of Kitces and Carl, Michael Kitces and client communication expert Carl Richards explore how AI is set to transform the roles advisors play and the unique value they provide in client relationships. For full show notes, see kitces.com and thesocietyofadvice.com.

Key Highlights:-Signs your current tech stack might be holding you back.-Why decentralized, stagnant systems are a red flag.-The importance of automation, integration, and mobile access.-What top-performing firms are using today (hint: Salesforce, AI, and more).-How to evaluate new tools without getting overwhelmed by vendor hype.-The hidden risks of relying on key-person knowledge and disconnected data.-How small tech improvements can deliver massive results over time.Whether you're building your firm or planning for succession, this episode is packed with tactical insights to help you make smarter, more future-ready technology decisions.Ready to audit your tech stack or just want a second opinion? Contact Sue at SueCheema@eliteconsultingpartners.com or Stacey at Stacey@eliteconsultingpartners.com.

Dave Link of ScienceLogic joins Nick to discuss A 20-Year Journey from the Garage to Nine-Figure ARR,  Reinventing with Every Platform Shift, Avoiding the Innovator's Dilemma, and Future-Proofing for Generative AI. In this episode we cover: Transition to Venture Capital and Market Evolution Navigating Platform Shifts and Generative AI Leadership and Team Building Managing Expectations with Venture Capitalists Future of Generative AI and Data Quality Personal Habits and Leadership Guest Links: Dave's LinkedIn Dave's X Science Logic's LinkedIn Science Logic's Website The host of The Full Ratchet is Nick Moran of New Stack Ventures, a venture capital firm committed to investing in founders outside of the Bay Area. Want to keep up to date with The Full Ratchet? Follow us on social. You can learn more about New Stack Ventures by visiting our LinkedIn and Twitter.