R_C_Squared

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R_C_Squared also known as Random Categories with Robert Chain is an audience driven podcast focused on experiential marketing, live events, and lifestyle elements. Support this podcast: https://anchor.fm/robert-chain/support

Robert Chain


    • Dec 23, 2020 LATEST EPISODE
    • infrequent NEW EPISODES
    • 22m AVG DURATION
    • 31 EPISODES


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    Latest episodes from R_C_Squared

    Ep.31 - Developing a Digital First Marketing Strategy ft Shana Prymicz, Founder & CEO of S.Marc & Head of Production at Tony P's Networking Events

    Play Episode Listen Later Dec 23, 2020 28:00


    How do you personalize marketing messages to make an impact? What can you learn about the future of events by hosting small gatherings in 2020? This week, I am so excited to be joined by the CEO and Founder of S. Marc Management, Shana Prymicz. Shana shares her insights on market segmentation and the opportunity that exists with producing digital-first experiences. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep.30 - NFP Fundraising in a Digital Age ft. Guy Assedou, Director of Product Management at MobileCause

    Play Episode Listen Later Dec 17, 2020 30:27


    How can NFPs drive fundraising without live events? Can you have the same success in a digital first world? This week, I am so excited to be joined by the Director of Product Management at MobileCause, Guy Assedou. Guy, share his insights on how NFPs are having success driving revenue and fundraising through virtual engagements, and dives deep into the framework he uses to help organizations reduce churn. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep.29 - Your Audience Is Your Content ft. Simon Burton, Co-Founder of Virtual Events Institute, Author, and Event Storyteller Simon Burton

    Play Episode Listen Later Dec 10, 2020 19:21


    How do we best connect with our community beyond key pillar events throughout the year? Why are those who are innovative and first to act today, most likely to succeed? This week, I am so excited to be joined by the Co-Founder of Virtual Events Institute, Author, and Event Storyteller Simon Burton. Simon shares his vision of the industry as a whole, and where he would invest his money today (Hint: it is not a platform). Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:03 - Passions surrounding the creative & events industry @3:00 - What are the best frameworks you can ideate challenges through @5:30 - What is Hybrid, and how can our industry develop @7:30 - Your community is your content @11:40 - What are you seeing as a differentiating factor across the industry @14:15 - Where would you invest in the space today @16:00 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 28 - Growing into a Hybrid World ft. Max Fellows, Growth Specialist, Consultant & Co founder of Virtual Events Directory

    Play Episode Listen Later Dec 3, 2020 39:02


    How do you create a sustainable business model in a virtual and hybrid events world? This week, I am so excited to be joined by Growth Specialist, and Co-Founder of The Virtual Events Directory and Elevate Mentoring, Max Fellows. Max shares his insights on what he is seeing work across the industry, and how to take a entrepreneurial mindset to the opportunity which hybrid provides. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:03 - The start in the creative/agency world @4:15 - How are certain organizations in the creative industry separating themselves from the pack today @10:04 - How are you engaging your audience @15:20 - Thoughts on 'the napster moment' @22:00 Virtual Events Directory @27:50 Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 27 - Tying Consumed Content Directly To Revenue ft. Johan Abadie, VP of Digital Marketing & Analytics @ Mediafly

    Play Episode Listen Later Nov 25, 2020 22:31


    Which KPIs matter the most? This Week, I am so excited to be joined by Marketing and Anylitics Guru, Johan Abadie. Johan shares his insights on why marketing metrics should be directly tied to revenue, as well as way to hyper personalize messaging and avoid siloed teams. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:02 - Background, and demand Gen focuses @1:50 - How the human element of sales, only a small portion of the entire cycle @4:30How to avoid siloed teams @6:20 How to efficiently hyper personalize messaging @9:30 How to track the customer journey from the very first click @13:00 Modern day SEO @15:30 At the end of the day, what really maters in marketing Sponsorships: on for t --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    EP.26 - Becoming an Exhibitions Master ft. Steve Lloyd, Founder andManaging Director of Exhibitions Mastery

    Play Episode Listen Later Nov 19, 2020 30:19


    How do you optimize ROI when attending a trade event or conference? Why is this more challenging at Virtual Events, and how do we put in the necessary effort to be successful. This Week, I am so excited to be joined by a UK based industry expert, fellow ETT Think tank member, and the Founder and Managing Director of Exhibitions Mastery Steve Lloyd. Steve shares his thoughts on how exhibitors can increase their ROI by focusing on the often neglected pre/post portions of the event. He also touches on his vision for virtual experiences moving forward and as we move into this era of Hybrid how exhibiting companies could potentially see an even greater return. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:44 What is exhibitions mastery @5:40 - Transitioning to virtual & importance of content delivery @7:05 - What is missing today in virtual @1207 - Common mistakes when exhibiting @1600 - Influencer based exhibiting at virtual events (QVC/Twitch) @22:00 - How to get ROI from an exhibit from all stages of the funnel @2630: Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep.25 - Content Is King, But Experience Has To Be The Queen ft. Gordon Stake, Managing Partner @ Event Marketing Partners

    Play Episode Listen Later Nov 11, 2020 29:42


    How do you drive sponsor and exhibitor engagement online? Can you build a business model for virtual only events? This week I am so excited to be joined by Gordon Stake, Managing Partner @ Event Marketing Partners. Gordon shares his insights from first hand managing key virtual experiences, and shares his thoughts on how our industry will evolve as a whole. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:10 - Speaking at Virtual Events & Better Connecting with Audiences @4:00 Taking a More Strategic Approach to Virtual Experiences @7:30 - How to Enhance Exhibitor Reactions & New Ideas to Test @12:30 - Media Company Investment to the Space @15:10 - How will the Industry Evolve @16:50 - Is Content King @20:30 - How to Build a Business Model for Virtual @22:00 Hyper Targeting Audiences @25:00 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 24 - Amplifying the Voice which Matters Most ft. Courtney Stanley, Keynote Speaker, Event Emcee, & Career Coach @ CS Consulting

    Play Episode Listen Later Nov 4, 2020 27:14


    How do you use empathy as a leader to become more inclusive? What can you do to amplify your voice? This week I am so excited to be joined by Courtney Stanley, Keynote Speaker, Event Emcee, & Career Coach @ CS Consulting. Courtney share her insights, and personal experiences on ways to amplify your voice (even in a digital first world) as well as key strategies for successful team building and development within the experiential and events industry. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:10 New ways to connect with audiences in a virtual environment @4:20 How do you build the most effective team @9:30 -How do you have your voice heard @15:30 - Why is it important to avoid homogenous groups @18:30 - Ways to use empathy as a leader to be inclusive @20:40 - Dare to Interrupt Podcast & Keynote Ppeaking @23:15 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 23 - Utilizing Data tp Drive Marketing ft. Lindsay Miller, Communications Manager @ Visit Anaheim

    Play Episode Listen Later Oct 28, 2020 14:02


    How does PR play a role in Experiential Marketing? What strategies can you use to best utilize data to drive your marketing efforts? This week I am joined the all around PR expert, by Lindsay Miller, Communication Manager, at Visit Anaheim. Lindsay shares how she utilized PR as a marketing channel not only for Visit Anaheim, but also key events occurring in the city, and some strategies on how she utilizes the data available to drive hyper targeted messaging and content! Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @00:55 -How PR plays a key role with experiential marketing @2:00 -tTp trends in the media markets and social marketing @3:00 -Finding your target market & utilizing the tools available @5:00 Hyper targeting audiences & GBAC @6:40 -Utilizing data to drive marketing @8:20 -Using PR to promote attendee/experiential activations @11:40 -Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 22 Startup Mentality & Innovations in B2B Conference Experiences ft. Ishu Singh CEO/Founder of Innstal & Scabus

    Play Episode Listen Later Oct 21, 2020 27:59


    What do early stage entrepreneurs look for at trade events? Why is goal setting so important from an exhibitor or attendee level to find success at ritual events? This week, I am so excited to be joined by serial entrepreneur, and the host of Starting to Know Business Ishu Singh! In this episode Ishu shares his experience attending virtual events, how he as an exhibitor approaches trade events, and some strategies he felt were important for organizers to drive engagement. In addition, please be sure to check out his personal website and check out the starting to know business podcast especially if you are an entrepreneur! https://www.ishusingh.com Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:00 Intro Starting to know Business and R_C_Squared @2:00 innovations within B2B trade events @3:30 - Collision conference, and holding attention @6:15 - What stage do App/Software organizations become involved with trade/conferences @10:30 - Economics of in-person vs. virtual from the exhibitor side @14:30 - Goal setting, and why does an entrepreneur go to trade events @1830 - Experiences attending virtual & where do you find value @24:00 - going the extra mile in virtual to find success --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 21 Putting In The Sweat Equity ft. Josh Faris

    Play Episode Listen Later Oct 14, 2020 26:49


    How do you assess progress without a defined finish line? What can you do to help your messaging stand out? This week, I am so excited to be joined by an industry colleague Josh Faris. Like myself, Josh is currently on furlough due to the challenges of the COVID-19 global pandemic, but most recently was the Regional Director of Operations & Senior Operations Manager at GES - Global Experience Specialists. Josh shares his approach to developing a personal brand, and putting in the necessary sweat equity required to have your messaging stand out. Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @00:45 - Why should I start developing content? @5:50 - Developing a personal brand & finding that finish line. @14:10 creating an audience, and how to be successful @18:30 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    EP. 20 Driving Diversity to Improve Industry Health & Growth ft. Ashanti Bentil-Dhue, Founder of Diversity Ally, and Managing Director EventMind

    Play Episode Listen Later Oct 7, 2020 23:01


    How do you scale your team to drive success? Why is it important to avoid homogenous groups when it comes to decision making? This week we are so excited to be joined by Ashanti Bentil-Dhue, Founder of Diversity Ally, and Managing Director of Event Mind. During our conversation Ashanti shares her framework to help organizations drive diversity as a way to improve overall industry health, and key considerations when targeting international attendees. Did I mention that Love Island is referenced?!?!?! Trust me, a must listen! Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:40 - Homogenous organizations, and ways to best utilize your resources @3:30 - Leveraging diversity for Industry health, and survival, and growth @6:00 - Going beyond ways to evolve, but why does collaboration matter @8:30 - Connecting with new audiences in an authentic matter virtually @12:45 Hyper curation & marketing hybrid events industry strategies @1545 Love island?!?! @19:30 Diversity Ally @20:15 final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 19 Developing and Optimizing you Competitive Advantage ft. Heather Physioc, Group Connections Director, Discoverability @ VMLY&R

    Play Episode Listen Later Sep 30, 2020 27:13


    How do you stand out today amongst all of the content becoming available? Why is consistent messaging across an organization, and having a single source of truth so important? This week we are joined by Heather Physioc, Group Connections Director, Discoverability, at VMLY&R, Marketing Guru and prominent keynote speaker. Heather shares her framework (The 4 Ds - Discover, Differentiate, Demonstrate, and Defend) to help find your competitive advantage, and optimize its value. In addition, she touches on strategies to manage a global remote workforce, which are very timely! Please be sure to subscribe & leave a comment/rating to stay up to date with the top minds in the experiential marketing industry. Apple or Spotify or Amazon **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:00 - Shifting keynote messaging from in person to virtual mediums @2:30 - Needing to bring live stage presence to a digital screen @4:45 - How to find your competitive advantage & stand out in the sheer amount of content our audiences have at their fingertips. (4 Ds - Discover, Differentiate, Demonstrate, Defend @9:00 - Porters 5 forces & how to actually implement a strategy through beta testing @12:30 - How to assure consistent messaging across an organization @14:00 - Managing remotely - and the importance of a single source of truth @16:45 - How can a central source of truth be used to develop efficiency @18:30 - Where to invest your money, and focus on digital experience. @22:25 Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 18 - Connecting Brands through Immersive Experiences ft. Mason Rothschild CEO of Discordian Design

    Play Episode Listen Later Sep 23, 2020 27:53


    How do you marry the world of high art, with individual brands to better connect with targeted audiences? Why is immersive arguably more important during virtual engagements to drive attendee satisfaction? This week we are joined by Mason Rothschild, CEO and Founder of Discordian Design, touring artist, and all around creative genius. Mason Shares how he approaches creating truly immersive experiences, and why you should focus so much on authenticity. **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** Please be sure to subscribe & leave a rating to stay up to date with the top minds in the experiential event industry. Apple or Spotify or Amazon @1:00 - Musical background, touring and going beyond the stage production @2:55 - Immersive experiences & the customer journey @5:00 - how to find the best sponsor for your experience @8:00 - COVID-19 Hits - what now? @10:30 - Storytelling, and brand authenticity @13:40 - Driving business during COVID & refocus intentions @17:15 - Developing an artistic structure within brand @21:00 - creating safe immersive experiences @23:30 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    EP.17 - Learning from Global Virtual Experience Trends - ft. Paul Woodward

    Play Episode Listen Later Sep 16, 2020 28:47


    How are other regions of the world approaching virtual experiences and engagements? What is V-Commerce, and how has it worked to drive buyer seller relationships in a virtual medium. This week I am very excited to be joined by Paul Woodward, Chairman of Business Strategies Group (BSG), Woodward Advisory and former Managing director of UFI, The Global Association of the Exhibition Industry. Paul shares his insights into a new trend in APAC called V-commerce, and how the marriage of large technology organizations and events, is driving the industry, as well as buyer seller relations. As we are constantly looking for better ways to connect out audience and partners, this is definitely an idea to check out! **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** @1:00 - Influence Based Virtual Engagements (V-Commerce) @4:30 - Live Streamed Engagements @11:00 - When we see Tech/Media enter the space, what should we take note and adopt? @16:30 - Results of Influencer based live streaming solutions, and where it can grow @18:00 - How this could work in a Hybrid environment @19:45 - Media Investments into Event Space? How investment in our space may become a trend? @25:00 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    EP.16 - Strategies to Expand your Audience ft. Diana Frederiksen

    Play Episode Listen Later Sep 9, 2020 26:55


    How do you expand your reach to new target markets? What are those crucial key steps required to help assure success, and set goals/expectations? This week, I am so excited to be joined by Diana Frederiksen, Business Development Manager at Stockholmsmassan. Diana shares her insights on being tasks with targeting new ICPs (Ideal Customer Profiles), as well as clients/audiences from different parts of the world. As our industry shifts to virtual, it provides us with limitless reach, and Diana's work and experiences will help you ask the appropriate questions, and efficiently reach new customers. **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** 1:10 - Stockholm's shift in strategy 3:07 - How do you service new customers 4:45 - Technical discussion + learning process to target corporate clients 6:15 - How to efficiently assess a new market segment 10:05 Building credibility among new communities 13:05- Finding the best solution for the client first 14:45 - Importance behind selecting new ICPs beyond global trends 18:20 - Stockholm's COVID-19 Plan 20:50 - Final 4 questions Please be sure to subscribe to stay up to date with the top minds in the experiential event industry. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 15 - LISTEN first, then assess, ft. Shari Levitin, CEO/Author/Sales Guru

    Play Episode Listen Later Sep 2, 2020 25:22


    How do you recover from lost revenue, and lean on your audience to self assess and better serve them to accelerate through recovery? Why is it so important to find new ways to connect audiences? This week I am so excited to be joined by, Shari Levitin, keynote speaker, best selling author and all around Sales Guru (CEO of the Levitin Group). Shari shares her insights on how she lead her team through the onset of the global pandemic, and systematically developed a way to work with her closest partners to shift her work virtually, and ultimately better connect with her audience. **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** 1:00 - Shifting Keynote messaging to a virtual medium 3:42 - Finding new ways to connect audiences 6:45 - Facilitation pillars, and tectonic shifts of today 13:45 - how to use Virtual to your advantage 16:45 - Using this time to self-assess, and accelerate through recovery Please be sure to subscribe to stay up to date with the top minds in the experiential event industry. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep.14 - First Quarter Highlights - The top insights from our top episodes!

    Play Episode Listen Later Aug 27, 2020 25:31


    To celebrate this launch of our website www.robert-chain.com, we wanted to share an episode highlighting the best insights from our top 5 episodes (in no order!) from the first quarter. Please be sure to take a listen as a preview to the level of insights you will gain by joining the community, and if you enjoy the podcast, please be sure to subscribe & rate on Apple podcasts. I would like to thank these guests for providing thought provoking content, which have brought new perspectives on our industry work @1:00 – Richard Carreon, Director of Marketing at Refersion, Talks on Enhancing the customer journey & new KPIs in virtual @7:32- Marie Claire-Caldwell, Head of Sales and Marketing at ICC Belfast, Talks why emotional connections are scientifically the most important @12:28 Kyle Smith, Partner at the Bridge group, Shares insights to optimize a sales team, and discusses working remote through the recovery @18:12 Laura Roha, Manager Education Services, provides insights on why transparency is key when having to make challenging decisions. @22:42 Megan Prescott, VP of Conferences and Events @ SIFMA, discusses why advocating for yourself is crucial in experiential marketing. Thank you all for the incredible support, and looking forward to seeing where you all can take this. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep.13 - Serving one of the most important communities, front line medical workers during COVID-19, ft. Shannon Binger, CEM Senior Manager, Meeting Services at American Thoracic Society

    Play Episode Listen Later Aug 19, 2020 26:29


    How do you engage one of the most important communities; front line medical workers during COVID-19? Why should you look at additional marketing channels to reach your audience? This week we are joined by, Shannon Binger, Senior Manager, Meeting Services at American Thoracic Society, Vice Chair of IAEE's New York Chapter, and National Chair of the IAEE Young Professional Community. Shannon shares her insights on connecting front line workers with timely content through COVID-19, new KPIs and metrics driving her work, and how she is using additional marketing channels to better connect with partners and sponsors. **Want access to additional content, & exclusive invites to strategy round tables? Check out the community page at www.robert-chain.com to join** Please be sure to subscribe to stay up to date with the top minds in the experiential event industry. Twitter: https://twitter.com/R_C_Squared @1:10 - How have you served the IAEE YP community during COVID-19? @2:50 - ATS services front line workers fighting COVID-19, how are you connecting & distributing to this audience? @4:30 - Audience engagement enhancement @6:40 - Using new marketing mediums to develop thought leadership. @9:20 - Connecting with Sponsors/Partners @13:15 - KPIs & Metrics @17:30 - Innovation & Testing with your events @19:30 - What content are you consuming today & how are you staying up to date on industry trends. @21:20 - Final 4 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 12 - Why Personalization is key for audience engagement ft. Shanae McFadden, CMP, Senior Manager of Events & E-Learning @CHPA

    Play Episode Listen Later Aug 12, 2020 16:48


    How do you better engage audiences virtually? Why does personalizing the experience matter so much in virtual events? How do you guarantee return attendees? This week we are joined by, Shanae McFadden, CMP, Senior Manager of Events & E-Learning @CHPA and PCMA 20 in their 20s. In our discussion Shanae shares how she approaches customer engagement through personalization and empathy to enhance their experiences. Please be sure to subscribe to stay up to date with the top minds in the experiential event industry. Interested in continuing the conversation, or would be interested in being featured? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep.11-Enhancing the Customer Journey ft. Marie-Claire Caldwell, Head of Sales and Marketing @ ICC Belfast

    Play Episode Listen Later Aug 5, 2020 20:46


    Scientifically, what matters most when enhancing the customer journey? Why are emotional connections so important to experiential marketing? This week we are joined by, Marie-Claire Caldwell, Head of Sales and Marketing @ ICC Belfast and PCMA 20 in their 20s. In our discussion Marie-Claire, shares how she approaches the customer journey to assure customer satisfaction and how ICC belfast approached a complete re-branding of their venue from entertainment to B2B conferencing. Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 10 - Becoming an Expert & Networking ft. Meagan Prescott, Asst. VP of Conferences and Events @ SIFMA

    Play Episode Listen Later Jul 29, 2020 20:40


    Do you want to be in the room where it happens? Interested in how to get your voice heard at any stage of your career? This week we are joined by Meagan Prescott, Assistant VP of Conferences and Events at SIFMA, (2x) Board of Directors Elect and PCMA 20 in their 20s. In our discussion Meagan shares her thoughts on advocating for yourself, how she helped SIFMA pivot during COVID-19 and how networking plays a crucial role in the experiential marketing world. Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Ep. 9 - The Future of Event Data & Metrics ft. Richard Carreon, Director of Marketing @ Refersion

    Play Episode Listen Later Jul 22, 2020 32:16


    How do you create a seamless digital customer journey for an event? What opportunities and stories can you derive from the additional data captured at Virtual Events? This week we are joined by Richard Carreon, Director of Marketing at Refersion, the affiliate marketing SaaS platform. In our discussion Richard shares his thoughts on new tactics of data capture to ensure the customer journey is as seamless as possible, and ways to look at the insights from your event to better connect your audience and build a community. For anyone who is interested in how affiliate marketing could assist their strategy, please check out Refersion. Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Episode 8 - VR Learning & Environments ft. Sophie Thompson I Founder and COO of VirtualSpeech

    Play Episode Listen Later Jul 15, 2020 15:58


    How would someone develop or improve soft skills especially during a time of quarantine? Can you utilize metrics to measure audience attention & the up-skilling of an individual in a virtual setting? This week I am very excited to be joined by Sophie Thompson, Founder and COO of VirtualSpeech. In our discussion Sophie shares her thoughts on VR learning, why soft skills and the human touch are so crucial, along with touching on where she things the market will continue to develop. For anyone who is interested in checking out the platform: VirtualSpeech Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Episode 7 - Ondemand: A Discussion on Virtual Formats & the Sales Cycle - ft. Kyle Smith I Partner, The Bridge Group

    Play Episode Listen Later Jun 30, 2020 20:21


    Why should I put on a webinar? What does sales hiring look like coming out of a pandemic? This week we are very excited to be joined by Kyle Smith, Partner, at The Bridge Group. In our discussion Kyle shares his thoughts on simple ways to improve one of the most common mediums of virtual content, and provides insights on some of the strategies he is working on with clients, Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Youtube: https://youtu.be/BbzG8anan1A --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Episode 6 - COVID-19 & virtual communities - Ft. Patrick Doherty a lead moderator of r/Coronavirus Reddit Page

    Play Episode Listen Later Jun 22, 2020 18:23


    This week we are very excited to be joined by Patrick Doherty former Laboratory Biologist with a focus on infectious diseases, and currently one of five lead moderators for the r/Coronavirus Reddit page. This page is a community of over 2.1 million subscribers, and he oversees a team of 60 moderators to serve his audience. During the discussion, we touch on recent trends/information on the pandemic, along with discussing insights to scale an online community from 40K to 2.1M in only a few months. For those interested in checking out the page, please visit: https://www.reddit.com/r/Coronavirus/ Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Youtube: https://youtu.be/BbzG8anan1A --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    community 1m 40k patrick doherty
    Episode 5 - Ad Attribution + Key Metrics

    Play Episode Listen Later Jun 15, 2020 9:36


    This week, we explore some of the key elements of digital marketing, and how we can best utilize their successes as the lines continue to blur with the development of virtual events. In addition, we will touch on key customer forward metrics, you should start tracking today. Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Youtube: https://youtu.be/BbzG8anan1A --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    Episode 4 - Virtual Event Exploration - Ft. Laura Roha, Manager, Education Services @ American Advertising Federation

    Play Episode Listen Later Jun 4, 2020 12:49


    This week we are very excited to be joined by Laura Roha the Manger of Education Services at the American Advertising Federation to share her insights pivoting AAF's ADMERICA event into a virtual format. In addition, she will share the experience of organizing one of their key events the National Student Advertising Competition, virtually plus some benefits they have seen regarding audience and sponsors around the competition. For those interested in the ADMERICA Adjusted event, the National Student Advertising Completion, and to watch the winners announcement on June 8th at 12pm EST, please be sure to visit: https://www.aaf.org/america Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please do not hesitate to reach out to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Youtube: https://youtu.be/BbzG8anan1A --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    R_C_Squared - Week 3 - Monetizing Virtual Events

    Play Episode Listen Later Jun 1, 2020 8:58


    A look into frameworks, and models for the monetization of virtual events! Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please reach out at: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Spotify: https://open.spotify.com/show/02bF23EgqgGR9FFvkJfDOy?si=CaMwFHeYTeWArqA_kUJbsw --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    R_C_Squared - Week 2 - Implementing a Shadow Board

    Play Episode Listen Later May 22, 2020 9:17


    A look into what organizations are doing today to drive long term success. Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please send to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Youtube: https://youtu.be/BbzG8anan1A --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

    R_C_Squared - Week 1 - Welcome!

    Play Episode Listen Later May 20, 2020 10:46


    A look into the first international Tradeshow since COVID-19 & a dive into frameworks to consider when planning your event during uncertain times. Have an idea for a topic of a future episode, would like to be featured on R_C_Squared or interested in continuing the conversation? Please send to: RCSquared.Community@gmail.com Twitter: https://twitter.com/R_C_Squared Youtube: https://youtu.be/BbzG8anan1A --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-chain/support

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