The Mind of Medicine: A Different Healthcare Conversation

In this episode, Dr. Geri Amori talks about how our view of the world shapes our interactions with others. Listeners will hear personal stories and real-world examples of how personal biases can lead to misinterpretations. We close the episode with tips for recognizing your biases and reshaping your experiences.  During this episode, you will learn about:The meaning of “the fish don't see the water”How our biases (we all have them) influence our interactions with others, including in the healthcare environmentWays to recognize when your biases might be clouding your judgment or actionsStrategies to help you pivot, see things in a different way, and improve how you engage with the world Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Dr. Kimberly Manning, respected physician and gifted storyteller, explores how sharing our stories can break down barriers in healthcare and positively influence the educational experience; she also discusses why psychologically safe spaces are so important in the medical education setting.During this episode, you will learn about:The power of storytelling in education What it means when we hold space for shared connection in the healthcare setting Why it's vital to create safe spaces in medical educationMed-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, behavioral health consultant Rebekah Schiefer shares her perspectives on the current state of mental healthcare, collaborative opportunities for administrators and mental health professionals , and the unique ways she and her colleagues support their own mental well-being. We also get a peek into how the latest Supreme Court decision may affect future mental healthcare.   During this episode, you will learn about:How the surge in mental healthcare demand during the pandemic has impacted mental health professionals Critical barriers that exist in providing timely and meaningful care to patient communitiesWhy mental health professionals and social workers must be involved in all levels of administration How mental health professionals manage their own mental health  Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Donna talks with Francisco about his team's mission to foster diversity, equity, and inclusion (DE&I) at the University of Arizona College of Medicine – Phoenix. This in-depth discussion highlights specific programs and collaborative initiatives that have been developed to address the needs of medical students, barriers that still exist in the effort to improve DE&I, and a look toward the future. During this episode, you will learn about:The experience of establishing a DE&I department from scratchSpecific programs designed to meet the needs of medical students from the beginning of their education through residencyA collaborative initiative between the University of Arizona College of Medicine – Phoenix and other medical schools across the country to address discrimination and racismFrancisco's perspectives regarding common frustrations expressed by DE&I representatives from a variety of environments Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Donna talks with Dr. Mark Schuster about his experience being a gay clinician and the challenges LGBTQ+ clinicians face in both medical schools as students and healthcare organizations as employees. Dr. Schuster also shares what he and his colleagues are doing to support the well-being of LGBTQ+ medical students and improve the care of LGBTQ+ patients. During this episode, you will learn about:Dr. Schuster's powerful essay on being gay in medicineUnique challenges faced by LGBTQ+ cliniciansStrategies to support medical student well-being, including those in the LGBTQ+ community The integration of LGBTQ+ focused curricula in medical schoolsThe importance of the language we use and why we must never make assumptions Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Dr. Kevin Moynahan, a practicing General Internal Medicine  physician and vice dean of Education at the University of Arizona College of Medicine - Tucson, talks about his experience of being a medical school leader, the value that learning communities can provide for clinicians at any point in their professional journey, and what he thinks is the best way for clinicians to learn.  During this episode, you will learn about:Dr. Moynahan's experiences as a medical school leader, including challenges and opportunities brought on by COVID-19 The value in establishing learning communities for medical students and cliniciansDr. Moynahan's views on the most effective ways to educate clinicians, both in medical school and beyond Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

Dr. John Rodis, former president of St. Francis Hospital and CEO of Arista Health, talks with Donna about his experience of leading a healthcare organization during the height of COVID and what it taught him about how he and other leaders must respond to the needs of clinicians and staff. He also addresses misconceptions about healthcare C-suite executives. During this episode, you will learn about:The experience of leading a hospital during an unprecedented global pandemicOpportunities and challenges that healthcare leaders face in supporting clinician and staff well-beingMisconceptions about healthcare C-suite executives Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

Andres Diaz, a medical student and Chief Editor of The New Physician, talks with Donna about his journey from immigrant to medical student and the experience of being a medical student in today's world, including the intersection of medicine and business and misconceptions people have about the future generation of clinicians. During this episode, you will learn about:Andres's unique journey to medical school as a Colombian immigrant and how it has shaped his perspectives on healthcareThe experience of being a medical student in today's world and how that influences mental healthHow medical students really prefer to learnThe inclusion of the “business of medicine” in medical school curricula Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Donna talks to Dr. Rebekah Fenton, author of the viral essay “The First (Black) Fellow,” about her experience being a fellow-in-training in adolescent medicine, the challenges she and other BIPOC clinicians face, and what we must do to support the next generation of healthcare professionals. During this episode, you will learn about: Dr. Fenton's experience being both the first fellow and first Black fellow in a major children's hospitalThe power of representation by BIPOC clinicians, especially for young patients What healthcare leaders and medical educators must do to help support the next generation of clinicians The importance of examining how we truly incorporate diversity in our own environments Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Dr. Kate Watson explains how threat system activation and compassion fatigue influence patient-provider encounters, based on her experience working with clinicians across the globe. Additionally, Donna and Dr. Watson discuss Donna's recent personal experience with a healthcare provider and consider how an imbalanced compassion flow may have affected this interaction. Finally, Dr. Watson explores the critical role of healthcare administrators in addressing these challenges.  During this episode, you will learn about: The experience of threat system activation during patient encounters and how that influences clinician well-being  The importance of balanced compassion flow and how imbalances lead to compassion fatigue The effect of meaningful, system-level support, or lack thereof, on patient interactions Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, psychiatrist Dr. Jessi Gold talks about discovering her own burnout in the midst of helping other clinicians and how her personal experience influences her professional choices. Donna and Dr. Gold also explore the educational journey of medical students and residents and discuss how the culture of medical training needs to shift to support their well-being.  During this episode, you will learn about: Dr. Gold's ironic discovery of her own burnout in the midst of helping others through theirsThe unique challenges of medical students and the “hidden curriculum” Environmental factors that often prevent medical residents from managing their own well-beingThe power of encouraging vulnerability in medical trainingMed-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

During this emotional episode, Donna talks with Dr. Adam Hill, a palliative care physician, about his personal journey through depression, addiction, and recovery. They also discuss the importance of destigmatizing mental health challenges faced by clinicians and the power of normalizing these kinds of conversations. During this episode, you will learn about:What it is like to be one of the millions of clinicians dealing with mental health challengesThe importance of normalizing conversations about clinician mental health and what can be achieved within those safe spacesThe dangers of promoting perfectionism in medical education and the power of vulnerability Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Dr. Bryan Sexton explains why clinician well-being is at the heart of quality improvement. He discusses common missteps that leaders make when addressing clinician well-being and provides examples, backed by science, of bite-sized interventions that can have immediate and lasting effects.During this episode, you will learn about:Why clinician well-being is at the core of quality improvement The importance of addressing the system and the clinician at the same timeScientifically validated examples of bite-sized interventions to support clinician well-beingThe Duke Well-Being Ambassador courseMed-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, we talk with Amy Herman, a lawyer, art historian, and founder of The Art of Perception. She introduces us to the concept of "visual intelligence” and explains how, by examining works of art, people can refresh their sense of critical inquiry and improve performance and leadership skills. We also explore how visual intelligence directly affects patient care.  During this episode, you will learn about:The meaning of visual intelligence and how it can improve all areas of our lives What is possible when healthcare and the arts converge (including examples of published research)How inattentional blindness can have detrimental effects on patient care and outcomesThe powerful difference between “observing” and “seeing”Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

In this episode, Dr. Amanda Calhoun provides an in-depth look at a rarely explored topic in healthcare—clinicians' experience of racism. Her eye-opening perspectives shine a light on the effects of racism on clinician well-being, as well as the responsibility that healthcare leaders have to serve as critical allies for these providers and influence positive change.During this episode, you will learn about:Healthcare providers' experiences of racism by patients and/or colleagues through common, real-world examplesThe challenges faced by BIPOC individuals working in healthcare related to protecting their well-being in the face of discriminationThe importance of healthcare leaders acknowledging the experiences of their staff, being willing to have difficult conversations, and providing a safe space for problem-solvingMed-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

During this episode, Donna talks with Dr. Cynda Hylton Rushton about moral injury and its effects on clinicians navigating a global pandemic, especially nurses. Dr. Rushton also shares her thoughts on how healthcare organizations can honor the experiences of their clinicians and effectively address their needs.During this episode, you will learn about: Moral injury and how it is similar to and different from burnout The effects of moral suffering on clinicians and healthcare systems, especially during a pandemic The unique challenges faced by nurses Effectively using mindfulness to help reduce moral suffering through real-world examplesMed-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomes.This information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics: Nancy Burger and Scott Weber.

During this episode, Donna Gabriel interviews Dr. Michael Krasner, physician and mindfulness expert, who offers his perspectives on clinician well-being, the role that empathy plays in burnout and professional efficacy, and the importance of giving healthcare providers opportunities to cultivate attention, awareness, and reflection to optimize the clinical experience.During this episode, you will learn about:  The double-edged sword of practicing empathy  When empathy goes wrong and its potential effect on clinical efficacyThe influence of mindfulness, including mindfulness-based stress reduction, on empathy and efficacy Common misunderstandings about mindfulness and what it really means   Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomesThis information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics:  Nancy Burger and Scott Weber 

In this episode, Donna Gabriel talks with neuroscientist, Dr. Amishi Jha, who provides her expert perspective on the influence of stress on attention, working memory, and learning and discusses how mindfulness can foster cognitive resilience, which is critical in healthcare. Additionally, Dr. Jha shares her thoughts on how mindfulness might be incorporated into clinical education.During this episode, you will learn about:  The power of attention and the science behind why our minds wander What flashlights and whiteboards have to do with attention and working memory The effects of stress on long-term memory and consequences for healthcare The role of mindfulness in cognitive resilience and its practical application in healthcare  Dr. Jha's upcoming book, Peak Mind, available for purchase in October 2021 Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomesThis information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics:  Nancy Burger and Scott Weber 

In this episode, Donna Gabriel talks with Dr. Graham McMahon, President and CEO of the ACCME, to gather his perspectives on the current state of clinician well-being and how creators of continuing professional development might approach the design of future initiatives to integrate mastery of skills with human connection.During this episode, you will learn about:  Current statistics on provider burnout and what that means for continuing professional development  Factors that drive people to thrive and how they relate to the role of healthcare leaders and educators How curiosity and “intellectual play” support learning mastery The danger of passive learning and strategies for engagement Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomesThis information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice.Music and lyrics:  Nancy Burger and Scott Weber   

The Mind of Medicine podcast series explores the various organizational, social, and systemic factors that affect our current healthcare environments. Each episode, which is hosted by Donna Gabriel and features a special guest, is meant to inform and inspire those of us in the healthcare space to contribute to the positive evolution of these environments and help achieve better healthcare for all. Med-IQ is a leading provider of clinical and risk management education, consulting services, and quality improvement solutions, empowering individuals at every level of the healthcare delivery system with the knowledge they need to continuously improve provider performance and patient outcomesThis information is intended to provide general information (or education). It is not intended and should not be construed as legal or medical advice. Music and lyrics:  Nancy Burger and Scott Weber