POPULARITY
Send us Fan MailHealthcare administrative costs consume an estimated 15 to 20 percent of every dollar spent in the American healthcare system. A quarter of that is medical coding alone, a process that has remained largely manual, subjective, and error-prone for decades.Hamid Tabatabaie, Founder and CEO of CodaMetrix, joins host John Driscoll to discuss how autonomous coding AI is making the shift from subjective to objective coding a reality across 35 of the largest health systems in the country, and why getting the codes right is not just a billing issue but a clinical one that directly affects patient care and outcomes.
What if achieving your highest level didn't require sacrificing your health, values, or sense of self? Dr. Judy Wright shares how her experiences across clinical medicine, academia, managed care, and coaching reshaped her understanding of sustainable success and the importance of pausing long enough to recognize what is truly working.Judy also explores how clinicians can become stronger change-makers by listening across disciplines, bringing the right people to the table, and addressing problems upstream. Her PACE framework (Pause, Audit, Calibrate, and Elevate) offers a practical approach to examining boundaries, redefining success, and building a career that supports both ambition and personal wellbeing.Episode Highlights:From One Doctor to a Difference-Maker: Discover how Judy's patients literally followed her across New York, revealing the profound impact one physician can have.Breaking the “Dark Side” Myth: Why clinicians need a voice inside managed care and payer organizations to influence healthcare decisions.Everyone Belongs at the Table: How bringing physicians, nurses, social workers, nutritionists, and other professionals together can create lasting community change.Burnout Can Follow You: Why changing jobs alone may not solve burnout, and what looking inward can reveal.The PACE Method: Learn how to Pause, Audit, Calibrate, and Elevate your approach to success, boundaries, priorities, and capacity.Turn Awareness Into Action: How simple audits, wearable data, calendars, and daily reflection can uncover patterns and guide meaningful changes.Hope for Healthcare's Future: Why the next generation of medical and nursing professionals gives Judy reason to remain optimistic about healthcare transformation.About the Guest:Dr. Judy Wright is a board-certified family medicine physician and sustainable success strategist who helps high-achieving professional women pursue ambitious goals without sacrificing themselves. A physician, coach, speaker, and healthcare leader, she has worked across clinical medicine, academia, corrections, and managed care and has been recognized nationally for her leadership and influence.Connect With JudyLinkedIn: https://www.linkedin.com/in/judywrightmd Instagram: @judywrightmd.Resources MentionedPACE Method: Dr. Judy Wright's framework: Pause, Audit, Calibrate, Elevate.Oura Ring: discussed as a tool for monitoring stress patterns and increasing self-awareness.Don't Sweat the Small Stuff; and It's All Small Stuff : recommended by Dr. Judy Wright for maintaining perspective and protecting your energy.Top 3 Key Takeaways:Pause Before You Push Forward: Sustainable success begins with creating space to interrupt autopilot. Pausing allows you to notice what you are feeling, examine what is happening, reconnect with your values, and determine whether your current definition of success still reflects what you genuinely want.Audit What Is Really Working: Awareness makes change possible. Look for patterns in your stress, relationships, schedule, energy, and boundaries. Whether using a wearable or a simple calendar rating system, examining your experiences can help identify what needs to change and where your energy is going.Build Success Around Your Capacity: Success should evolve as your circumstances and capacity change. Calibrating may mean changing priorities, delegating, adjusting your calendar, or setting stronger boundaries. By honoring where you are while intentionally building forward, you can pursue greater achievement without losing yourself in the process.
Your primary care provider is doing their best. But there's something they may not be telling you — not because they're hiding it, but because they simply can't know everything.In this episode of Your Health University, Jamie Preston sits down with Scott Middleton — Founder and Chief Disruption Officer of Your Health — to talk about one of the most underutilized parts of the American healthcare system: specialty care. Scott shares real stories from the field that will make you rethink what you expect from your next appointment, including a patient who had been living in a nursing home for years without ever being offered a weight-loss medication that was available to her, and a lawsuit that turned on a single chest x-ray that no one thought to order.What you'll learn in this episode:Why your primary care provider legally cannot keep up with every new medication, treatment, and specialist recommendation — and what to do about itWhat GLP-1 medications are, who qualifies, and why so many eligible patients are never told they existThe standard of care around lung cancer screening for smokers — and why not knowing this can have life-altering consequencesHow to ask for a specialist referral (and what happens if your provider pushes back)Why behavioral health is one of the most under-accessed specialties in America — and how to change that for yourselfWhat "integrated care" actually looks like when it works — and what you deserve to expect from your healthcare teamYou are the CEO of your own health. This episode gives you tools to act like it. www.YourHealth.Org
Most healthcare organizations know specialty care matters. Almost none of them are actually using it at the level their patients need.In this episode of The Disrupted Podcast, Jamie Preston sits down with Scott Middleton — Founder and Chief Disruption Officer of Your Health — for an unfiltered look at one of the most critical gaps in care delivery: specialty services. Your Health currently routes about 10% of its patient appointments through specialty providers. The national average is 20%. Scott makes the case — with real stories from nursing homes, lawsuits, and the road across South Georgia — that closing that gap isn't just a clinical priority, it's a survival strategy.What you'll hear in this episode:Why a 400-pound patient in a nursing home had never been offered a GLP-1 for weight loss — and what that reveals about how providers think about specialtyThe exact communication chain (DPH → EDCS → Care Manager → Provider) and precisely where it breaks downHow 80% of Your Health patients have behavioral health needs while psych providers sit with open schedules — and how to fix that paradoxWhy texts and emails don't cut it in care coordination — and why voice-to-voice is the only real standardThe lawsuit that should have been prevented with a single chest x-ray, and what it means for provider accountability going forwardWhy Scott banned the word "no" inside Your Health — and the mindset shift that comes with replacing itSpecialty is what separates Your Health from every other provider in the market. If you're a DPH, a care manager, or a provider inside this system — this episode is for you. If you're a healthcare leader watching specialty care fall through the cracks anywhere, it might be for you too. www.YourHealth.Org
Send us Fan MailDoctors now need an estimated 30 hours a day to complete every clerical task asked of them. They are compensated not for the care they deliver but for the care they document. That gap is where physician burnout lives, and where AI has the most to offer.Dr. Shiv Rao, Co-Founder and CEO of Abridge, joins host John Driscoll to discuss how an ambient AI platform now deployed across more than 300 health systems is giving clinicians back the time and presence to actually practice medicine, and why the next frontier for this technology goes beyond documentation into real-time clinical decision support at the point of care.
What if the same performance science used to support elite athletes, military teams, and other high-stakes professionals could help healthcare clinicians thrive?Dr. Andrea Austin welcomes Joshua Blair, Head of Insights at Arena Labs, for a conversation about the intersection of performance science, neuroscience, wearable technology, and healthcare. Joshua explains how Arena Labs adapts tools from other high-stakes industries to help physicians, nurses, APPs, and other clinicians build greater physical, mental, and emotional capacity. They explore how wearables can provide useful insight into sleep, stress, recovery, and heart rate variability while emphasizing that data is most valuable when paired with context and coaching.The conversation also moves beyond individual wellbeing to examine how aggregated insights can help healthcare organizations understand team stressors, leadership challenges, scheduling issues, and other systemic factors. Andrea and Joshua discuss why supporting individuals and changing broken systems are not competing ideas, but interconnected parts of creating healthier healthcare environments. You'll hear how they:Understand what wearables can reveal about stress, recovery, sleep, and physiologyUse heart rate variability as a personalized window into nervous-system patternsTurn wearable data into meaningful behavioral insights rather than simply reacting to scoresUse coaching to connect performance science and data to the realities of clinical lifeThink about individual wellbeing and organizational change as interconnectedUse aggregated data to help leaders identify team-level stressors and opportunitiesEmbrace individualized approaches to scheduling, workload, recovery, and performanceBuild recovery practices into life outside of workPrioritize breathing, active recovery, and sleep as foundations of wellbeingCreate healthcare environments that help clinicians flourish rather than treating them like interchangeable widgetsAbout the Guest:Joshua Blair is the Head of Insights at Arena Labs and a Johns Hopkins alum with a master's degree in science and bioengineering. He has pioneered predictive performance insights for hospital leaders and brings expertise to the intersection of performance and neuroscience. His background also includes inventing a non-invasive brain-computer device designed to monitor and augment deep sleep.At Arena Labs, Joshua focuses on translating performance science, data, coaching, and insights from other high-stakes industries into practical approaches for healthcare professionals and organizations.
Most families don't know what skilled nursing actually is until the moment they desperately need it — and by then, the system feels impossible to navigate. Joy Patterson has spent 25 years inside that system. She's here to change what you think you know about it.In this episode, Jamie sits down with Joy Patterson, VP of Skilled Nursing Facilities at Your Health, for a straight-talking conversation about what skilled care really looks like, why it's constantly misunderstood, and what separates facilities that deliver exceptional outcomes from the ones that fall short.Key topics covered:Why "we have great relationships" no longer wins hospital referrals — and what C-suite administrators are actually asking forHow avoidable hospitalizations happen, and the clinical interventions that prevent them before a cough becomes pneumoniaThe staffing crisis hitting skilled nursing hardest, and how embedded partnerships change the equationWhat value-based care actually means at the bedside — and why it has nothing to do with cutting cornersThe questions every skilled nursing administrator should be asking a physician partner (but mostly aren't)Why physical presence inside a facility — not remote support — is the single biggest factor in better outcomes for residents and familiesWhether you're a healthcare professional, a family member navigating a loved one's transition, or a Your Health team member building fluency in the landscape — this episode gives you a clearer picture of what excellent skilled care looks like, and why it matters more right now than it ever has before. www.YourHealth.Org
A hundred million Americans don't have a primary care provider. For most healthcare systems, that's a problem. For Scott Middleton, it's proof that the whole model needs to change.Scott, founder and Chief Disruption Officer at Your Health, joins Jamie for an unfiltered conversation about what wellness actually is — and why it's not the same as primary care. Your Health's wellness program has exploded from zero to 4,100 patients in just two years, and Scott is just getting started. From GLP-1s and hormone replacement to peptides and the controversial South Carolina ruling that tried to silence physicians, Scott holds nothing back — and makes clear he's willing to take the fight to court.In this episode:Why wellness is a specialty — not an alternative to primary care — and why the distinction changes everything about how patients should seek careThe South Carolina Board of Medical Examiners' peptide ruling, why Scott believes it violates the First Amendment, and what he plans to do about itHow clinical pharmacists and nurse practitioners are filling the gaps physicians are being pressured to leaveScott's own transformation: from 425 pounds to 216, cholesterol from 280 to 189, and what specific peptides and protocols drove those resultsWhy employers like Bank of America — spending $2 billion a year on employee health — are the sleeper stakeholders in the wellness revolutionIf you've been told to "come back when something's wrong," this episode is the permission slip to demand something better. www.YourHealth.Org
Send us Fan MailAmerican healthcare still runs on fax machines, paper forms, and reimbursement models built for reactive sick care. Meanwhile, patients are connecting wearables to AI chatbots, ordering their own labs, and triaging themselves without ever seeing a physician.Dr. Daniel Kraft, Founder of Digital.Health and NextMed Health, joins host John Driscoll to discuss why the consumer is pulling healthcare into the future faster than institutions can follow, and what continuous, AI-powered, multimodal health monitoring could mean for the 500 million people who cannot get timely access to a primary care doctor today.
In this episode of the Elevate Care podcast, host Steven Endsley talks with Kelsie Stephenson, System Vice President of HR Talent Strategy at INTEGRIS Health, about a simple but often overlooked truth: healthcare performance is a human system equation. Kelsie explains why the strongest organizations help people think clearly, collaborate well, and stay connected to purpose even when conditions get complicated. The conversation traces how the workforce endured the COVID-19 pandemic through sheer resilience, what that "armor" cost caregivers and leaders alike, and why authenticity has become non-negotiable for today's workforce. Kelsie shares her own turning point, when she realized that pushing through was no longer sustainable, and how that experience reshaped her approach to leadership. From there, the discussion turns to the practical side of humanity-centered leadership: accountability as an act of care rather than correction, the case for HR leaders to become business experts first, and how thoughtful workforce design closes the gap between people strategy and operational outcomes. Kelsie closes with three takeaways for HR and operational leaders working to balance financial performance, patient experience, and staff well-being. Key Takeaways Resilience built during COVID-19 was necessary but unsustainable long-term; healthcare leaders must now replace endurance with real support systems for caregivers. Accountability, when rooted in trust and clear standards, is something leaders do for people, not to them. HR leaders drive stronger outcomes when they operate as business experts first, aligning workforce strategy directly with organizational goals instead of running parallel to them. Thoughtful organizational design, clarity of roles, decision rights, and accountability, is what turns people strategy into measurable operational results. Authentic leadership starts with self-awareness; leaders who understand their own values are better equipped to see and support the people they lead. Shifting workforce expectations across generations are not a challenge to resist but a signal pointing toward stronger, more human-centered leadership. Chapters 00:00 – Introduction to humanity-centered leadership in healthcare 01:08 – Meet Kelsie Stephenson: her role at INTEGRIS Health 01:47 – Who Kelsie is beyond the job title 02:04 – The foundation of humanitarian leadership 04:08 – Resilience, COVID-19, and the cost of endurance 07:14 – The armor healthcare leaders wear 09:37 – Kelsie's personal turning point 10:15 – Why humanity and leadership integration isn't taught 11:31 – How workforce expectations have shifted since COVID-19 13:01 – Balancing vulnerability with accountability 15:12 – Bridging the gap between HR and operational leaders 17:26 – Workforce design and breaking down silos 19:47 – Finding the line between financial and people-centered outcomes 21:04 – Three takeaways for HR and operational leaders 22:02 – What gives Kelsie hope for the future of healthcare leadership Meet Kelsie Stephenson Kelsie Stephenson is System Vice President of HR Talent Strategy at INTEGRIS Health, where she leads local HR business partner teams and oversees the full caregiver experience, from onboarding through every stage of the employee journey. A former collegiate athlete with over a decade of experience navigating healthcare workforce challenges, Kelsie brings a grounded, values-driven approach to leadership development, talent strategy, and organizational design. Her work centers on helping HR leaders operate as business experts, using workforce strategy to directly shape operational and patient-centered outcomes. Explore Solutions for Smarter Workforce ManagementWe're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What does it really take to create change that lasts? Dr. Andrea Austin welcomes Jennifer Brown for a powerful conversation about the human dimensions of change. Drawing from more than two decades of experience advising organizations on culture, talent, leadership, and transformation, Jennifer shares why successful change requires more than information, urgency, or advocacy. It requires curiosity, emotional support, trust, and the willingness to meet people where they are. The conversation explores the challenges healthcare leaders face as they introduce new technologies such as AI-assisted documentation. Jennifer shares her personal changemaker story, from her early career as a performer and advocate to becoming an organizational change consultant. She reflects on her experience of being closeted as a performer, losing her singing voice, and ultimately discovering how her personal experiences with authenticity, safety, and transformation shaped the work she does today. The conversation also examines the evolution and disruption of DEI, the difference between “calling out” and “calling in,” and how leaders can create psychological safety by making room for difficult conversations. Finally, Jennifer introduces the BANI framework (brittle, anxious, nonlinear, and incomprehensible) and shares the powerful chrysalis metaphor from her book, The Shape of Change. Just as a caterpillar must surrender to transformation before becoming something new, leaders and organizations may need to let go of familiar identities, structures, and definitions of success in order to create what comes next. You'll hear how they: Meet people where they are instead of force-feeding change Identify the fears and concerns driving resistance to new technology Balance inquiry and advocacy when leading transformation Recognize the importance of emotional support alongside information Use “calling in” as an alternative to public shaming and criticism Create psychological safety that allows difficult conversations to strengthen relationships Understand the human lessons behind the disruption of DEI Navigate a BANI world that is brittle, anxious, nonlinear, and incomprehensible Embrace surrender, uncertainty, and transformation through the chrysalis metaphor About the Guest: “Maybe the art of falling apart isn't about failing or breaking down. Perhaps it's about having the courage to let go of who we've been so we can become what's needed next.” – Jennifer Brown Jennifer Brown is a bestselling author, speaker, entrepreneur, and leadership thinker whose work explores how people, organizations, and institutions adapt in times of profound change. For more than two decades, she has advised leaders at some of the world's most influential organizations on culture, talent, and transformation. She is the author of five books, including her latest, The Shape of Change, and her work focuses on leadership, organizational resilience, workforce transformation, and the human dimensions of change in an era of accelerating disruption. Jennifer is also the host of The Will to Change podcast, and serves as the founding luminary for Cocelle's Luminary Exchange, a global community exploring the future of work, leadership, technology, and society.
Most people think occupational therapy is what happens after something goes wrong. Tyler Broome is here to tell you that's exactly the framing that's costing patients their independence. In this episode of the Your Health University Podcast, Jamie sits down with Tyler Broome, a Certified Occupational Therapist Assistant at Your Health, to explore what OT actually is, how it fits into a truly integrated care model, and why the therapy team often sees the earliest signs of decline — before anyone else on the care team does. Tyler brings a uniquely grounded perspective, shaped by a baseball career, a grandmother's fall, and years of working inside the homes of real patients. He articulates something most healthcare systems have yet to fully grasp: that medical outcomes and functional outcomes are deeply connected, and that a care team working in silos is a care team leaving gaps. In this episode: Why occupational therapy is defined by daily function — bathing, dressing, meal prep, medication management — not just physical recovery How OT's presence in the home gives the care team "functional health intelligence" no clinic visit can replicate The difference between saying your system is integrated and actually delivering integrated care Two real patient stories where early cross-disciplinary communication prevented a crisis from becoming a catastrophe Why the shift to value-based care makes therapy's role not just important — but essential If you work inside the Your Health system — or if you've ever wondered what the therapy team actually contributes — this conversation will change how you think about the care happening around your patients every day. www.YourHealth.Org
What if the single biggest lever on your paycheck wasn't a raise, a promotion, or a new contract — but three minutes a day of logging? Scott Middleton returns to break down the real math behind Your Health's bonus structure, and why so many care managers, CNAs, and nurses are unknowingly walking away from serious money every month. Scott, Owner of Your Health and its Chief Disruption Officer, walks through a live coaching conversation he had with a team member confused about how hospice bonuses actually get calculated — and turns it into a masterclass on incentive design, healthcare economics, and why "showing your work" is the whole game. In this episode, you'll hear: How the hospice bonus pool is actually calculated, from raft scores to the $6,000-a-month billing baseline per patient A simple system for logging care management minutes in under five minutes a day — and why skipping it quietly shrinks every bonus check on the team Why 600+ patients on competitor hospices represent a multi-million-dollar opportunity Your Health is leaving on the table The uncomfortable truth about physician ego, referral economics, and why hospitals actually lose money in the ER Why some healthcare incentives are secretly built to keep patients sicker longer — and one patient's remarkable recovery story that exposes it If you've ever wondered why the system pays for what it pays for, or you're leaving money on the table because you're not tracking your own work, this conversation will change how you think about both. Press play — and then go log your hours. www.YourHealth.Org
Send us Fan MailMost health tech companies do not fail because their product does not work. They fail because they never defined what success looked like before the pilot ended and the budget conversation began.Dan Galles, Partner at Allumia Ventures, joins host David E. Williams to discuss what 16 exits over a decade investing from inside Providence Health System revealed about what it actually takes to go from pilot to enterprise contract, and why the care model transformation AI is enabling may be the most important investment theme in healthcare right now.
Send us Fan MailWhat if the frustration, anger, and resistance showing up in your organization aren't signs of disengagement—but signals that your people still deeply care?In Part Two of From Zombies to Zealots: Cultivating Passion and Purpose in Healthcare Leadership, host Chris Comeaux continues his thought-provoking conversation with DJ Mitsch, author, master coach, and founder of the Healthcare Coaching Institute, and Tasha Walsh, CEO and Executive Director of ConnectionsPlus Healthcare + Hospice.Healthcare and hospice professionals often enter the field because they feel called to the work. But regulations, audits, documentation requirements, productivity pressures, and constant organizational change can gradually disconnect people from that deeper sense of purpose. DJ challenges leaders to recognize what happens when meaningful, purpose-driven work becomes dominated by the language of compliance rather than creation. Using the real-world example of hospice audits and documentation pressure, the conversation explores how fear of financial clawbacks and increased scrutiny can ripple through an organization and contribute to caregiver burnout. Rather than ignoring those emotions, DJ and Tasha encourage leaders to acknowledge them—and use anger, fear, frustration, and even pushback as valuable information.As DJ explains, anger can become fuel for change. Tasha takes that idea further: what lies beneath someone's frustration may be a deep commitment to patients, coworkers, or the mission. Effective leaders learn to uncover that meaning, transform emotional energy into courage, and create space for difficult but necessary conversations. In This Episode, You'll Discover:Why purpose-driven healthcare professionals can become disconnected from their callingHow leaders can shift the organizational conversation from compliance to creationWhy anger, fear, frustration, and resistance shouldn't automatically be labeled “negative”How to use emotion as information—and transform it into constructive actionWhy taking a breath and really listening can change the direction of a difficult interactionHow leaders can create cultures where people feel safe bringing their authentic selves to workWhy organizational culture is shaped by what leaders repeatedly tolerate, encourage, and createHow healthcare leaders can become change agents rather than passive participants in a dysfunctional systemOne of the most powerful ideas from the conversation is that naming what people are experiencing can reduce its hold over them. By giving language to fear, anger, and frustration, leaders can help their teams redirect that energy toward something more productive.And ultimately, the goal isn't simply to build a more “resilient” workforce.It's to create an environment where people are excited to come to life fully every day.What is the culture you're creating helping your people become—zombies or zealots?Guest:Tasha Walsh, LCSW, PCC CEO/ED of Connections Plus Healthcare + Hospice Darelyn DJ Mitsch, Author, Master Coach, and Chief Energy Officer, The Pyramid Resource Group, Home of the Healthcare Coaching Institute and Team Advantage Team Coaching Host:Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of LeadershipIf this conversation resonates with you, like, subscribe, and share this episode with another healthcare, hospice, or business leader who is working to create a more engaged, purpose-driven culture.The Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
What if the frustration, anger, and resistance showing up in your organization aren't signs of disengagement—but signals that your people still deeply care?In Part Two of From Zombies to Zealots: Cultivating Passion and Purpose in Healthcare Leadership, host Chris Comeaux continues his thought-provoking conversation with DJ Mitsch, author, master coach, and founder of the Healthcare Coaching Institute, and Tasha Walsh, CEO and Executive Director of ConnectionsPlus Healthcare + Hospice.Healthcare and hospice professionals often enter the field because they feel called to the work. But regulations, audits, documentation requirements, productivity pressures, and constant organizational change can gradually disconnect people from that deeper sense of purpose. DJ challenges leaders to recognize what happens when meaningful, purpose-driven work becomes dominated by the language of compliance rather than creation. Using the real-world example of hospice audits and documentation pressure, the conversation explores how fear of financial clawbacks and increased scrutiny can ripple through an organization and contribute to caregiver burnout. Rather than ignoring those emotions, DJ and Tasha encourage leaders to acknowledge them—and use anger, fear, frustration, and even pushback as valuable information.As DJ explains, anger can become fuel for change. Tasha takes that idea further: what lies beneath someone's frustration may be a deep commitment to patients, coworkers, or the mission. Effective leaders learn to uncover that meaning, transform emotional energy into courage, and create space for difficult but necessary conversations. In This Episode, You'll Discover:Why purpose-driven healthcare professionals can become disconnected from their callingHow leaders can shift the organizational conversation from compliance to creationWhy anger, fear, frustration, and resistance shouldn't automatically be labeled “negative”How to use emotion as information—and transform it into constructive actionWhy taking a breath and really listening can change the direction of a difficult interactionHow leaders can create cultures where people feel safe bringing their authentic selves to workWhy organizational culture is shaped by what leaders repeatedly tolerate, encourage, and createHow healthcare leaders can become change agents rather than passive participants in a dysfunctional systemOne of the most powerful ideas from the conversation is that naming what people are experiencing can reduce its hold over them. By giving language to fear, anger, and frustration, leaders can help their teams redirect that energy toward something more productive.And ultimately, the goal isn't simply to build a more “resilient” workforce.It's to create an environment where people are excited to come to life fully every day.What is the culture you're creating helping your people become—zombies or zealots?Guest:Tasha Walsh, LCSW, PCC CEO/ED of Connections Plus Healthcare + Hospice Darelyn DJ Mitsch, Author, Master Coach, and Chief Energy Officer, The Pyramid Resource Group, Home of the Healthcare Coaching Institute and Team Advantage Team Coaching Host:Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of LeadershipIf this conversation resonates with you, like, subscribe, and share this episode with another healthcare, hospice, or business leader who is working to create a more engaged, purpose-driven culture.Teleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses the leadership strategies health systems need to navigate workforce strain, burnout and talent development. She also explores the opportunities and risks surrounding AI adoption, including governance, reskilling and using technology to improve decision-making and care delivery.
Send us Fan MailWhat turns a passionate healthcare professional into a “zombie” at work—and what can leaders do to help reignite that sense of purpose?In Part One of From Zombies to Zealots: Cultivating Passion and Purpose in Healthcare Leadership, host Chris Comeaux is joined by DJ Mitsch, author, master coach, and founder of the Healthcare Coaching Institute, and Tasha Walsh, CEO and Executive Director of ConnectionsPlus Healthcare + Hospice, for a thought-provoking conversation about burnout, workplace culture, leadership energy, and reconnecting healthcare professionals to their calling.Healthcare professionals often enter the field with a deep sense of mission. But regulatory pressure, productivity expectations, audits, quality metrics, and constant organizational change can gradually disconnect people from the heart of why they chose this work. As DJ explains, when organizations focus primarily on mandates, productivity, and profitability rather than the human beings doing the work, healthcare can become transactional rather than transformational. DJ and Tasha explore why language is one of the most powerful indicators of organizational culture. Leaders can learn a great deal by listening not only to what employees say, but also to the emotional currents beneath words such as “pushback,” resistance, and disengagement. The goal isn't simply greater compliance—it's creating language and leadership practices that empower, clarify, and reconnect people to purpose. In This Episode, You'll Discover:Why passionate healthcare professionals can gradually become “zombified”How productivity and compliance can overshadow purposeWhy leaders should pay close attention to the language of their organizationThe difference between a workplace “zombie” and a purpose-driven “zealot”How leadership energy influences employees—and ultimately patient careWhy connection and belonging are essential to sustaining passionHow leaders can help employees reconnect with the mission that brought them into healthcareWhy changing workplace culture begins with how leaders listen, communicate, and show upA “zealot,” as DJ describes it, is someone who stays connected to purpose even when organizations change, leaders leave, or circumstances become chaotic. They remember that they belong to something bigger than themselves. For hospice leaders, healthcare executives, nonprofit leaders, and anyone responsible for organizational culture, this conversation offers a different way of thinking about burnout and workforce engagement: perhaps the answer isn't another program or initiative, but helping people rediscover the meaning, connection, and purpose already embedded in the work.Subscribe and don't miss Part Two of this conversation, as Chris, DJ, and Tasha continue exploring how leaders can transform healthcare cultures from burnout and disengagement toward greater passion, connection, and purpose.Guest:Tasha Walsh, LCSW, PCC CEO/ED of Connections Plus Healthcare + Hospice Darelyn DJ Mitsch, Author, Master Coach, and Chief Energy Officer, The Pyramid Resource Group, Home of the Healthcare Coaching Institute and Team Advantage Team Coaching Host:Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership
What turns a passionate healthcare professional into a “zombie” at work—and what can leaders do to help reignite that sense of purpose?In Part One of From Zombies to Zealots: Cultivating Passion and Purpose in Healthcare Leadership, host Chris Comeaux is joined by DJ Mitsch, author, master coach, and founder of the Healthcare Coaching Institute, and Tasha Walsh, CEO and Executive Director of ConnectionsPlus Healthcare + Hospice, for a thought-provoking conversation about burnout, workplace culture, leadership energy, and reconnecting healthcare professionals to their calling.Healthcare professionals often enter the field with a deep sense of mission. But regulatory pressure, productivity expectations, audits, quality metrics, and constant organizational change can gradually disconnect people from the heart of why they chose this work. As DJ explains, when organizations focus primarily on mandates, productivity, and profitability rather than the human beings doing the work, healthcare can become transactional rather than transformational. DJ and Tasha explore why language is one of the most powerful indicators of organizational culture. Leaders can learn a great deal by listening not only to what employees say, but also to the emotional currents beneath words such as “pushback,” resistance, and disengagement. The goal isn't simply greater compliance—it's creating language and leadership practices that empower, clarify, and reconnect people to purpose. In This Episode, You'll Discover:Why passionate healthcare professionals can gradually become “zombified”How productivity and compliance can overshadow purposeWhy leaders should pay close attention to the language of their organizationThe difference between a workplace “zombie” and a purpose-driven “zealot”How leadership energy influences employees—and ultimately patient careWhy connection and belonging are essential to sustaining passionHow leaders can help employees reconnect with the mission that brought them into healthcareWhy changing workplace culture begins with how leaders listen, communicate, and show upA “zealot,” as DJ describes it, is someone who stays connected to purpose even when organizations change, leaders leave, or circumstances become chaotic. They remember that they belong to something bigger than themselves. For hospice leaders, healthcare executives, nonprofit leaders, and anyone responsible for organizational culture, this conversation offers a different way of thinking about burnout and workforce engagement: perhaps the answer isn't another program or initiative, but helping people rediscover the meaning, connection, and purpose already embedded in the work.Subscribe and don't miss Part Two of this conversation, as Chris, DJ, and Tasha continue exploring how leaders can transform healthcare cultures from burnout and disengagement toward greater passion, connection, and purpose.Guest:Tasha Walsh, LCSW, PCC CEO/ED of Connections Plus Healthcare + Hospice Darelyn DJ Mitsch, Author, Master Coach, and Chief Energy Officer, The Pyramid Resource Group, Home of the Healthcare Coaching Institute and Team Advantage Team Coaching Host:Chris Comeaux, President / CEO of TELEIOS, author of The Anatomy of LeadershipTeleios Collaborative Network / https://www.teleioscn.org/tcntalkspodcast
He turned a $2 million fundraising auxiliary into a $62 million healthcare provider, without being a doctor or a pilot.In this episode of The Quest for Success Podcast, Jam and Dylan Pathirana sit down with Scott Chapman AM, former CEO of the Royal Flying Doctor Service (Victorian Section), for an honest conversation on leadership, impact, and what it actually takes to lead one of Australia's most trusted organisations through crisis after crisis.Scott shares his early life and influences, his unexpected path from teaching into leadership, and the moment he joined the Royal Flying Doctor Service in a role far removed from medicine or aviation. He walks us through how he built genuine conviction around fundraising, the discipline required to grow an organisation responsibly, and the leadership principles that carried him through some of the most difficult periods imaginable, including devastating bushfires and the COVID-19 pandemic.The conversation explores the hardest part of leading a resource-limited organisation: deciding what not to do. Scott reflects on impact-driven leadership, the long-term thinking required even when it demands short-term sacrifice, and why authenticity and trust are the real foundations of any lasting relationship, with donors, staff, or communities. He also opens up about legacy, recognition, retirement, and what success actually means to him after a career spent in service of others.This episode is a powerful reminder that some of the most important leadership lessons come not from titles or credentials, but from a genuine commitment to impact.What we cover:Scott Chapman's early life and influencesDefining success and career beginningsThe unexpected path from teaching to leadershipJoining the Royal Flying Doctor ServiceBuilding conviction in fundraisingLeading through bushfires and COVID-19Deciding what not to do with limited resourcesLegacy and long-term impact in nonprofit workRecognition, retirement, and evaluating new opportunitiesFinal reflections on success and leadershipSome of our favourite quotes:"Impact-driven leadership is about action and results." "Curiosity fuels innovation and cross-pollination." "Authenticity and trust build strong relationships."Chapters:00:00 Introduction and Guest Background02:46 Defining Success and Early Influences04:43 Career Path from Teaching to Leadership08:52 Joining the Royal Flying Doctors Service12:49 Building Conviction in Fundraising18:06 Leading Through Crises: Bushfires and COVID-1926:28 Deciding What Not to Do40:43 Legacy and Impact45:16 Recognition and Retirement47:18 Evaluating Opportunities51:35 Defining Success and Legacy54:36 Final Reflections and Key Traits#QuestForSuccess #ScottChapman #RoyalFlyingDoctorService #Leadership #CrisisManagement #Nonprofit #Fundraising #Legacy #ImpactDrivenLeadership #LongTermThinking #Authenticity #AustralianCharity #BusinessPodcast #InspirationFollow us on all your favourite platforms:Youtube: https://www.youtube.com/@TheQuestforSuccessPodFacebook: https://www.facebook.com/people/The-Quest-For-Success-Podcast/61560418629272/Instagram: https://www.instagram.com/thequestforsuccesspod/Twitter: https://x.com/quest4success_LinkedIn: https://www.linkedin.com/company/the-quest-for-successTikTok: https://www.tiktok.com/@thequestforsuccesspodWebsite: www.thequestforsuccesspodcast.com Please share this around to anyone you think will get value from it : )
Every leader has a plan — until the road closes. The question isn't whether you'll hit a detour. It's whether you've been honest enough about which ones you could have seen coming. In this episode, Jamie sits down with Matt Stobb, CEO of Your Health, for a candid conversation on what detours really cost healthcare leaders — and what they can teach us. Drawing on real moments from the frontlines of healthcare leadership, Jamie and Matt explore the difference between detours we create and detours we inherit, and what we owe our teams when we hit either one. Key topics covered: The critical difference between avoidable and unavoidable detours — and how leaders confuse the two Why "there's no lesson in the second kick of a mule" is the most underrated leadership principle in healthcare A leader's real job when the detour hits: take responsibility, communicate openly, and run toward the fire — not away from it How navigating hard moments together is one of the most powerful team-building forces in healthcare Why the detour sometimes becomes a better route than the one you originally planned If you're in the middle of a detour right now — or just past one you're still processing — this episode will meet you there.
There's a number attached to every patient's chart that quietly shapes the resources they receive, the care they're offered, and whether their health conditions are fully seen — and most providers don't fully understand it. In this episode, Jamie sits down with Ericka Bauman, Director of Quality Assurance at Your Health, to break down the Risk Adjustment Factor — better known as the RAF score. Ericka has spent years traveling across Georgia and South Carolina, walking into provider offices, sitting with care teams, and doing the work of turning confusing data into meaningful patient outcomes. What you'll hear in this episode: What the RAF score actually is — explained the way Erica explains it to every team she visits, from providers to front desk staff Why most RAF scores are too low — and how underdocumenting a patient's conditions leaves them exposed to missed care, hospitalizations, and unmet needs The biggest misconception providers have about RAF (hint: it's not another box to check) How RAF and quality measurement are really asking the same question from two different angles — and why treating them separately is a mistake What changes for patients when care teams show up prepared, proactive, and looking at the whole person — not just the reason for today's visit The numbers will follow when you take care of the patient. This episode will show you how. www.YourHealth.Org
Send us Fan MailA patient's right to control their own health data now depends almost entirely on which state they live in or happen to seek care in. The patchwork is growing, and the clinical and compliance consequences are catching up fast.Leigh Burchell, Vice President of Policy and Public Affairs at Altera Digital Health and Chair of the Electronic Health Record Association, joins host David E. Williams to discuss why states moving in opposite directions on sensitive health data are creating real patient safety risks, and what it costs EHR vendors in hundreds to thousands of engineering hours every time another state writes its own version of the rules.
SHSMD Podcast Rapid Insights for Health Care Marketers, Planners, and Communicators
How do great leaders help emerging talent move beyond development and into opportunity? In this episode, executive leaders Melissa Fors Shackelford, Terri Flood, and Jhaymee Tynan explore the powerful connection between mentorship and sponsorship, and why both are essential for building strong health care marketing leadership pipelines. Learn practical strategies for advancing high-potential talent, strengthening succession planning, and creating a culture where advocacy fuels retention, growth, and long-term organizational success.
In this episode, Bradley S. Talbert, FACHE, Chief Executive Officer, Memorial Health, discusses healthcare economics, workforce redesign and practical AI applications that improve capacity and reduce friction for clinicians and patients. He also shares leadership lessons from his book Built to Decide, emphasizing accountability, staying close to the work and empowering teams to make better decisions.
What happens when a patient can't communicate with the team caring for them? On this episode of the Elevate Care podcast, host Christin Stanford talks with Erin Dougherty Cieszynski, Manager of Guest Relations and Patient Experience at Main Line Health, about what language access looks like once a policy meets a patient in an exam room. This conversation is part two of a series with Main Line Health, following a leadership-level discussion on operational strategy with Suzanne Smith. Check out part one! Erin brings over 12 years of patient advocacy experience to a conversation grounded in real moments from the floor: emergency department visits, registration desks, and the quiet handoffs between nurse, patient, and family. She walks through how Main Line Health moved from reactive interpreter use to automatic activation, why a universal sign-on changed adoption rates among clinicians, and how something as simple as a badge buddy can close a communication gap before it becomes a safety risk. Erin also shares how an ASL interpreter helped identify a hearing-impaired patient as a victim of human trafficking, connecting the dots between language access, patient safety, and trust. Throughout, she reframes language services as a driver of stronger patient outcomes, better satisfaction scores, and increased community referrals, not just a regulatory requirement. Key Takeaways Language access should be automatic at the start of care, not a last resort. Reducing friction through universal app sign-on, badge buddies, and dual handsets drives faster clinician adoption. Patients who feel heard are more likely to return, refer others, and engage in preventive care. Language access touches the entire patient journey, from registration through discharge and follow-up. Strong interpreter access supports both patient safety and staff satisfaction. Health systems should expect deeper digital integration and a shift toward population-mapped language access strategy. Chapters 00:00 – Introduction to Language Access and Patient Experience 01:39 – Erin's Role in Guest Relations at Main Line Health 02:06 – Where Language Access Shows Up Most for Patients 03:05 – Why Communication Is the Foundation of Quality Care 04:42 – Closing the Gap Between Policy and Frontline Reality 05:38 – What Good Language Access Looks Like on the Floor 07:09 – How Providers Use Interpreter Services Under Pressure 08:30 – Building Adoption Across Clinical Teams 09:35 – Feedback That Shaped a Better Program 11:04 – Adapting Language Access to Rising Patient Volumes 12:00 – Connecting Language Access to Referrals and Revenue 13:07 – A Story of Language Access Saving a Life 16:40 – The Link Between Language Barriers and Preventive Care 18:09 – Small Changes with Outsized Impact 19:17 – Where Communication Breakdowns Still Happen 20:51 – Advice for Healthcare Leaders 21:49 – The Next Five Years of Language Access Meet Erin Dougherty Cieszynski Erin Dougherty Cieszynski works across the full continuum of care to help patients navigate the healthcare system, understand their treatment, and feel confident their voices are being heard. Known for her empathy and ability to bridge the gap between clinical teams and the patients they serve, Erin has led efforts at Main Line Health to expand interpreter access, streamline technology adoption among clinicians, and connect language access directly to patient safety and satisfaction outcomes. To hear more from the Main Line Health language access series, listen to part one of this conversation featuring Suzanne Smith's perspective on operational strategy and system-wide impact. Explore Solutions for Smarter Workforce ManagementWe're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare.Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Send us Fan MailA year ago, if you went to a healthcare security conference, AI was still on the horizon. Interesting, a little speculative, maybe useful for writing better phishing emails. But not anymore. There are documented cases where an attacker handed an AI agent stolen credentials and the agent ran the entire attack by itself. It can include hundreds of steps, from breaking in, harvesting credentials, mapping the network, encrypting everything, and leaving the ransom note.David E. Williams, President of Health Business Group, and John Driscoll, Chairman of UConn Health, break it all down, examining what a documented 600-step autonomous AI attack means for health system security teams and why the most effective defense still comes down to fundamentals.
Send us Fan MailA cancer diagnosis used to be enough to qualify as medically frail and exempt from Medicaid work requirements. A new federal rule says it no longer is, and nobody has defined what will be enough instead.In this clip from our episode “The Hidden Cost of Medicaid Work Requirements”, hosts David E. Williams and John Driscoll break down the last-minute rule change narrowing the definition of medical frailty and why 25 states say the federal government has gone beyond what Congress ever authorized.Listen to the full episode here
In this episode of the Elevate Care podcast, host Enderson Miranda sits down with Brian Floyd, Chief Operating Officer at ECU Health and chairman of the board for the North Carolina Health Care Association, to unpack a framework Brian calls the "six dimensions of rurality." Drawing on more than 30 years of healthcare leadership, coupled with the unique understanding of a clinician that practiced within the rural healthcare setting, Brian explains why treating rural healthcare as simply a geography problem misses the point, and why density, distance, demographics, disease burden, determinants, and disparity together create structural barriers that urban-focused policy often fails to address. Brian also shares how ECU Health builds a sustainable workforce from within its own communities, using point-based admissions systems with local universities to keep talent close to home, and how the organization has partnered with AMN Healthcare to achieve conversion rates for international nurses well above the national average. The conversation closes with a candid look at the role technology can play in closing access gaps, and the advocacy work that healthcare leaders must take to ensure rural systems remain viable for the communities that depend on them. This episode offers healthcare leaders a clear and structural lens for evaluating rural care delivery, along with concrete workforce and policy strategies that translate directly into retention, access, and financial sustainability. Key Takeaways Rural healthcare needs a structural definition, not just a geographic one. Brian's six dimensions of rurality (density, distance, demographics, disease burden, determinants, and disparity) reframe how leaders and policymakers should evaluate rural care delivery. Hospital closures are the tail end of a much longer decline. Physician loss, specialty care exits, and reduced preventative services happen long before a hospital closes its doors. Payment reform must remain a top policy priority. Wage index adjustments and reimbursement structures often pay rural systems less for treating the same disease burden as urban systems. Local workforce investment drives long-term retention. ECU Health adjusts university admissions criteria to prioritize students from the communities it serves, growing local enrollment by over 10 percent. Mission-driven culture fuels nurse retention, both nationally and internationally. ECU Health converts more than 90% of international nurse placements into permanent employees, a rate significantly above national average. Technology can close access gaps that bricks-and-mortar models cannot. Telehealth and AI free up clinician time for direct patient care and extend reach across low-density rural regions. Chapters 00:00 – Introduction to Brian Floyd and ECU Health 01:01 – Brian's Journey from Nursing to Health System Leadership 04:08 – Why Rural and Urban Healthcare Operate Under Different Realities 07:04 – The Six Dimensions of Rurality: Density, Distance, Demographics, Disease Burden, Social Determinants, and Payment Disparity 14:06 – How Technology and AI Can Close Rural Access Gaps 17:37 – Where Rural Healthcare Gaps Hit Hardest: Patients Versus Systems 20:52 – The Policy Gap: Why Payment Reform Matters Most 24:08 – Building a Sustainable Rural Workforce from Within 32:29 – Local Talent Meets Global Talent: Retaining International Nurses 36:42 – Advocacy Advice for Healthcare Leaders Meet Brian Floyd Brian Floyd is Chief Operating Officer at ECU Health, a health system with eight hospitals, including a 1,100-bed tertiary academic medical center, and roughly 250 clinics across eastern North Carolina. He also chairs the board of the North Carolina Health Care Association. Brian began his career as a nurse in cardiac surgery before moving into practice administration and executive roles, eventually leading ECU Health's academic medical center as CEO. With more than 30 years of experience spanning clinical operations, health system leadership, and health policy, Brian is a recognized voice on rural healthcare sustainability, workforce strategy, and payment reform. Learn more about ECU Health at ecuhealth.org. Sponsors: We're proudly sponsored by AMN Healthcare, the leader in healthcare staffing and workforce solutions. Explore their services at AMN Healthcare. Learn how AMN Healthcare's workforce flexibility technology helps health systems cut costs and improve efficiency. Click here to explore the case study and discover smarter ways to manage your resources!Discover how WorkWise is redefining workforce management for healthcare. Visit workwise.amnhealthcare.com to learn more.About The Show: Elevate Care delves into the latest trends, thinking, and best practices shaping the landscape of healthcare. From total talent management to solutions and strategies to expand the reach of care, we discuss methods to enable high quality, flexible workforce and care delivery. We will discuss the latest advancements in technology, the impact of emerging models and settings, physical and virtual, and address strategies to identify and obtain an optimal workforce mix. Tune in to gain valuable insights from thought leaders focused on improving healthcare quality, workforce well-being, and patient outcomes. Learn more about the show here. Find Us On:WebsiteYouTubeSpotifyAppleInstagramLinkedInXFacebook Powered by AMN Healthcare Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What if the biggest threat to your healthcare organization isn't competition or reimbursement rates — it's the moment one of your team members decided that the policy was more important than the person in front of them? In this episode, Jamie sits down with Matt Staub, CEO of Your Health, to explore the timeless "Give 'Em the Pickle" philosophy — born in a burger joint, but almost perfectly designed for healthcare. Matt and Jamie unpack the four pillars of the pickle framework — service, attitude, consistency, and teamwork — and trace each one directly into the reality of patient care, care team dynamics, and organizational culture. Video LinkGive Em The Pickle Youtube Video What you'll hear in this episode: Why charging a loyal customer 75 cents for extra pickles is the same mistake healthcare makes every day — and how the Ritz Carlton's $2,500 employee empowerment policy points to a better way How attitude isn't just a soft skill — it's the infrastructure of every patient interaction, including the ones where you're already having a bad day Why mistakes in healthcare aren't failures — they're invitations, and the patients who complained and felt heard often become your fiercest advocates What real consistency looks like in care delivery: not doing the same thing robotically, but doing ordinary things extraordinarily well, every single time How teamwork in healthcare means every person in the organization — from the CEO to the community health worker — has a role in whether the patient feels seen and served This episode will challenge you to look at service not as a department or a satisfaction score, but as the very soul of what your organization stands for. Give 'em the pickle.
SPONSORED BY NURP Nurp is algorithmic trading designed specifically for busy professionals who don't have time to watch markets. Check out start.nurp.com/doctors to learn more. --- What happens when the lessons learned in combat follow you into the exam room? In this repurposed episode of BS Free MD, Drs. May and Tim Hindmarsh sit down with Dr. Mike Simpson, whose path to medicine was anything but conventional. Before becoming a physician, Dr. Simpson spent years in military Special Operations, working in environments where decisions had to be made quickly, resources could be limited, and the stakes were very real. Dr. Simpson shares how those experiences shaped the way he approaches medicine today—from staying calm under pressure and making difficult decisions to understanding leadership, teamwork, resilience, and the human being behind the patient. But transitioning from the battlefield to civilian medicine wasn't simply a career change. It meant navigating a major shift in identity and learning how to translate skills developed in extreme circumstances into an entirely different world. This conversation explores what medicine can learn from Special Operations—and why some of the experiences that challenge us the most can ultimately make us better physicians, leaders, and people. In This Episode, We Discuss: Dr. Simpson's unconventional path from Special Operations to medicine What practicing medicine in high-stakes environments teaches you about decision-making How battlefield experience changed his approach to patient care Staying calm and effective when circumstances become chaotic Leadership, teamwork, and accountability under pressure The transition from military service into civilian life and medicine Navigating identity after leaving an intense, mission-driven career Why technical ability alone doesn't make someone a great physician The role of empathy and human connection in medicine How difficult experiences can become strengths in the next chapter of your life About Dr. Mike Simpson Dr. Mike Simpson is a physician and former U.S. Army Special Operations medic whose career has taken him from austere and high-risk environments to the practice of civilian medicine. His experiences across military operations, medicine, leadership, and major career transitions give him a unique perspective on performing under pressure, caring for people during their most vulnerable moments, and adapting when one chapter of life ends and another begins. Connect with BS Free MD
Send us Fan MailMedicaid work requirements take effect in every expansion state by January 1, 2027. But half the states just sued to stop the rules that govern them. They're challenging a new federal rule that narrows who counts as “medically frail” and adds paperwork for people trying to prove they're exempt. We'll discuss what the fight means for coverage, providers, and for the states preparing to implement.In our latest episode, David E. Williams (President, Health Business Group) and John Driscoll (Chairman, UConn Health) dig into what these cuts will really cost. They break down the CBO's projections for coverage and dollars over the next decade, and why a last-minute federal rule narrowing the definition of "medical frailty" may be the most consequential, and least understood, piece of the whole debate.
Send us Fan MailMedicaid and Medicare used to pay first and chase fraud later. That model is changing fast, and the providers who haven't adapted are about to feel it.In this clip from our episode “AI and The Future Of Behavioral Health”, host John Driscoll and Alon Joffe, Co-Founder and CEO of Eleos Health, break down why the shift to audit-first payment in Medicaid and Medicare is an existential threat for behavioral health organizations already operating on razor-thin margins.Listen to the full episode here
Send us a MessageIn this short solo Culture Byte episode of Culture Change RX, Sue reveals the three patterns behind why so many healthcare organizations work incredibly hard to improve...yet still struggle to achieve consistent, award-winning excellence.After spending two decades as a healthcare executive and more than fourteen years partnering with dozens of rural hospitals across the country, Sue Tetzlaff has noticed the same three patterns appearing over and over again.If your organization has invested in leadership development, patient experience, employee engagement, quality improvement, or culture initiatives—but still feels like the results aren't consistent or sustainable—this episode will likely feel very familiar.More importantly, it offers a new way to think about moving from isolated improvement to organizational excellence.[FREE Webinar] A 5-Step Approach to Achieving Nursing Excellence in Rural Hospitals: Aug 11 at Noon ETMany rural hospitals need a proven approach for creating and sustaining nursing excellence. Join Capstone for a special 1-hour webinar where we will overview our proven 5-step approach for achieving nursing care improvements that take hold and last.Register here: https://capstoneleadership-net.zoom.us/meeting/register/gCRrqIc2QeK7mj-1gzIJsgHi! I'm Sue Tetzlaff. I'm a culture and execution strategist for small and rural healthcare organizations - helping them to be the provider and employer-of-choice so they can keep care local and margins strong.For decades, I've worked with healthcare organizations to navigate the people-side of healthcare, the part that can make or break your results. What I've learned is this: culture is not a soft thing. It's the hardest thing, and it determines everything.When you're ready to take your culture to the next level, here are three ways I can help you:1. Listen to the Culture Change RX PodcastEvery week, I share conversations with leaders who are transforming healthcare workplaces and strategies for keeping teams engaged, patients loyal, and margins healthy. 2. Subscribe to our Email NewsletterGet practical tips, frameworks, and leadership tools delivered right to your inbox—plus exclusive content you won't find on the podcast.
Modern healthcare is caught between extraordinary clinical possibility and an increasingly strained delivery system: patients have more treatment options, data and information than ever, while hospitals and physician networks must coordinate care amid workforce pressure, rising complexity and limited tolerance for waste. That pressure is only expected to grow, with the Association of American Medical Colleges warning that the U.S. physician shortfall could climb as high as 86,000 by 2036, underscoring why better care now depends not only on medical innovation, but on whether clinicians, administrators and networks can build enough trust to make hard decisions together.How can healthcare leaders move beyond transactional relationships and build the trust needed for physicians and administrators to make better decisions together — for their networks, their practices and the patients they serve?On I Don't Care, host Dr. Kevin Stevenson speaks with Dr. David Foster, Founder and Principal of Clinical Network Collaborative, about leading with purpose across medicine, administration and faith-based healthcare. Their conversation explores Foster's decades of clinical and executive experience, the role of mission in leadership, the need to unify the physician voice, and why clinical integration may be one of healthcare's most urgent priorities.What you'll learn...Physician alignment starts with listening, but it cannot stop there. Foster argues that physicians often feel unheard, while administrators are actively seeking clearer clinical input. The opportunity, he says, is to move from a “cacophony” of individual complaints to a unified physician voice that can help leaders set priorities.Collaboration is becoming a survival skill in a constrained healthcare environment. Foster emphasizes that practices, hospitals, payers and health systems all operate within networks. When resources are limited, clinicians and administrators must work together to decide what services to invest in, what duplication to reduce and how to keep patient care as the shared North Star.Healthcare leaders should stop fighting the tools and start improving the system. Asked what leaders spend too much time worrying about, Foster points to the electronic medical record. His view: EMRs are not going away, so leaders should focus less on resisting them and more on optimizing them to support better practice, workflow and patient care.Dr. David Foster, MD, MBA, FAAFP, is a physician executive and healthcare strategist with more than 30 years of experience spanning clinical practice, medical group leadership, governance, clinical integration and system-level transformation. He founded Clinical Network Collaborative to help clinicians, administrators, health system leaders and payers strengthen network performance through clearer dialogue, physician engagement and patient-first alignment. Previously, he held senior leadership roles at CommonSpirit Health, CHI St. Vincent, CHRISTUS Health and CHRISTUS Spohn Health System, where he led multi-state physician enterprise operations, grew provider networks, advanced value-based care, improved quality and access, and built governance structures that elevated the clinical voice in organizational decision-making.
Send us Fan MailMore than 160 million Americans live in areas with a shortage of mental health providers. The clinicians who do show up are spending hours on documentation, compliance, and eligibility work that has nothing to do with patient care.Alon Joffe, Co-Founder and CEO of Eleos Health, joins host John Driscoll to discuss how AI is reducing administrative burden for behavioral health clinicians and why workflow efficiency is becoming critical for community health centers facing Medicaid funding challenges.
What if the biggest driver of a good patient experience has nothing to do with the patient at all — at least not at first? In this episode, Jamie sits down with four leaders behind Your Health's new Ambassador program: Rebecca Dillard (Chief Patient Experience Officer), Eddie Caldwell (VP of Talent & Workforce Strategy), Stephanie Martin (Executive Director of Employee Performance), and Whitney Myers (Executive Field Director of Patient Experience). Together they built a 36-person volunteer network designed to move Your Health's values off the wall and into everyday conversations. • Why colleague experience has to come before patient experience — not after it • The five-part Ambassador framework — Observe, Encourage, Celebrate, Listen, Connect — and which piece each guest personally underestimated • How Eddie has changed what he listens for in job interviews to hire for culture fit, not just skill • The simple three-word question — “tell me more” — that's changing how the team listens to understand instead of listening to respond • Why Purpose Partners, a peer-support network launched at the Ambassador retreat, is built to outlast the excitement of any single training day This is a conversation about what culture change actually requires — not slogans, but sustained, person-to-person influence. Press play to hear what a good “ordinary Tuesday” looks like when a culture initiative actually works. www.YourHealth.Org
Send us Fan MailWhat if the companies profiting most from healthcare's data problem are also the ones best positioned to explain why it needs to be solved?In this clip from our episode “Health Data Is Broken And We're Paying For It”, host John Driscoll and Michael Meucci, CEO of Arcadia, break down why the free market has proven it cannot fix healthcare data fragmentation on its own, and what becomes possible when health systems stop spending so much money just moving data around.Listen to the full episode here
What does it take to break through leadership barriers in medicine without sacrificing your authenticity? In this inspiring episode, Dr. Andrea Austin welcomes Dr. Shannon Udovic-Constant, as she shares her journey into executive leadership, the lessons she learned navigating spaces where women remain significantly underrepresented, and why visibility, not just hard work, is essential for career advancement. Together, Andrea and Shannon unpack the realities women physicians continue to face, from being mistaken for non-physician staff to balancing invisible labor at home while pursuing leadership opportunities. Rather than accepting these challenges as personal failures, they encourage physicians to recognize the systemic barriers that exist and develop intentional strategies to overcome them. Shannon introduces the concept of strategic visibility, explaining why saying "yes" to every opportunity isn't enough. She shares actionable advice on building relationships with decision-makers, leading high-impact initiatives, communicating accomplishments with confidence, and understanding the difference between mentorship and sponsorship. The conversation also explores psychological safety, creating healthy leadership cultures, and why diverse leadership ultimately leads to better healthcare decisions for patients. Whether you're considering your first leadership role or looking to expand your influence within medicine, this episode offers practical tools, encouragement, and a powerful reminder that authentic leadership creates lasting change—for physicians, healthcare systems, and the patients they serve. You'll Hear How They: Discuss why women remain significantly underrepresented in executive healthcare leadership despite representing the majority of today's medical graduates. Explain how strategic visibility helps physicians position themselves for leadership opportunities by intentionally building relationships with key decision-makers. Share practical techniques for communicating accomplishments confidently while remaining authentic and collaborative. Explore the critical difference between mentorship and sponsorship, and why sponsorship is often the missing ingredient in advancing women leaders. Reveal leadership practices that build psychological safety, encourage healthy disagreement, and strengthen team performance. Discuss why physician advocacy and participation in organized medicine are essential for creating meaningful healthcare reform and improving patient care. Encourage physicians to embrace leadership without compromising their values, identity, or authenticity. About the Guest "You don't have to change who you are to become an effective leader, you simply need to become visible for the impact you're already creating." — Dr. Shannon Udovic-Constant Dr. Shannon Udovic-Constant is a pediatrician, leadership coach, and advocate for women in medicine. As President of California's largest medical association, she's a trailblazer for women in leadership. Through Physician Women Rising, she empowers women physicians to pursue executive roles, building visibility, presence, and influence. Her PWR Leadership Method drives meaningful change in healthcare."
An ER nurse who spent 15 years on the night shift says she can predict which patients heal fastest — and it has nothing to do with diet or exercise. It's whether someone showed up for them and refused to stay quiet. In this episode, Matt Staub, CEO of Your Health, sits down with Jamie Preston to unpack that idea from every angle: as a son who once filled a hospital waiting room with 20 advocates for his mother's liver transplant, as a nursing home administrator who sat with a dying patient who had no one else, and as a cancer patient who carried a notebook into every appointment so he wouldn't forget the questions that mattered. Together they explore: Why family advocates get prioritized in the ER — and it isn't about fear of being sued The data behind advocacy: a 65% drop in 30-day hospital readmissions and a 98% staff satisfaction rate when patients have someone in their corner How to ask a "dumb" question without ever sounding dumb — and why staff want you to ask it What to do when a well-meaning advocate crosses the line into disrespect, and how healthcare workers can hold the line with empathy intact The "teach-back" method that helps patients actually retain what they were told Why the best advocates aren't the loudest in the room — they're the most present This is a conversation about the most overlooked job in healthcare: the one nobody's officially hired for, but everybody eventually needs. Whether you're a caregiver, a patient, or the clinician on the other side of the exam table, you'll walk away knowing exactly what to do differently at your next appointment.
Send us Fan MailAmerican healthcare spends an estimated $110 per member per month just to administer itself, before a single service is ever delivered. Most of that cost exists because health data still cannot move freely between the systems that need it.Michael Meucci, CEO of Arcadia, joins host John Driscoll to discuss why two decades of interoperability policy have failed to solve the data fragmentation problem facing health systems and payers, and why liberating that data and redirecting the administrative spend it currently requires could be the single biggest lever available for improving both the cost and quality of American healthcare.
The American healthcare system is built around a simple idea: get sick, get treated. But what if the problem isn't how we treat illness — it's that we've never seriously tried to prevent it? In this first installment of a two-part conversation, Jamie sits down with Brody Wall, Division President of Operations at Your Health, to trace the arc from a broken, reactive healthcare system to one where data tells you what's coming before the patient even knows something is wrong. Brody's path to healthcare wasn't through a textbook — it was through a father who was a Methodist minister and a mother who spent her career caring for underprivileged children. The mission was always there. The data just became the most honest way to fulfill it. In Part 1, Jamie and Brody cover: Why fee-for-service healthcare financially rewards volume of sick visits — not health — and how that one incentive structure explains why 17-20% of America's GDP goes to healthcare costs with outcomes that still lag behind other developed nations What Your Health was flying blind on before it committed to building a real data infrastructure — and what gut-feeling decisions look like when data finally proves them wrong How social determinants of health (Z codes) and behavioral health conditions (F codes) reveal which patients are actually at the highest risk of hospitalization The finding that changed everything: patients with four or more behavioral health conditions were ten times more likely to have multiple ER visits — and the clinical response that followed This isn't just a conversation about numbers. It's about what happens when an organization decides that preventing the crisis matters more than reacting to it. Part 2 drops next week. www.YourHealth.Org
Most chiropractors focus on structural health, but what if the biggest opportunity to improve patient outcomes is happening beneath the surface?In this episode of TechTalk Healthcare, Dr. Jay Greenstein and Brad Cost welcome back metabolic health expert Dr. Steven Geanopulos to discuss why blood chemistry is becoming one of the most valuable tools in modern chiropractic care.Dr. Steven Geanopulos explains how chiropractors can identify hidden metabolic dysfunction before disease develops, why insulin resistance is impacting millions of patients, and how AI is changing healthcare while still requiring experienced clinicians to provide meaningful context.They also dive into:• Why metabolic health belongs inside chiropractic practices• The relationship between blood chemistry and musculoskeletal conditions• How AI can help (and where it falls short)• Building scalable healthcare technology• The Trusted Doctors education program• Entrepreneurship, leadership, and the Ultimate Achievers Club (UAC)• Family, legacy, and creating impact beyond practiceWhether you're a chiropractor, healthcare entrepreneur, or passionate about preventative health, this episode offers practical insights into where healthcare is headed next.To connect with Steven, check out his websites at cyrenelabs.com and drsteveng.com, or visit his socials (YouTube, Instagram, Facebook) at @/DrStevenG.Topics Covered - Metabolic Health, Blood Chemistry, Chiropractic Innovation, AI in Healthcare, Functional Lab Testing, Practice Growth, Preventative Healthcare, Healthcare Leadership
Credentialing rarely makes headlines, but it plays a critical role in determining how quickly patients can access care, how providers join health plan networks, and how healthcare organizations maintain quality at scale. In this episode of Quality Matters, host Tsveta Polhemus examines why credentialing has become one of the most important foundations for modern healthcare delivery—especially as virtual care continues expanding across states and specialties. Joining the conversation are Sharon Meers, President and Co-Founder of Midi Health, and Greg Smith, Director of Operations at Evernorth Health Services. Together, they explore how credentialing impacts providers, payers, and patients alike, and why standardized, trusted processes are essential for improving access while maintaining confidence in care. Sharon shares Midi Health's remarkable growth from approximately 20 clinicians to nearly 800 providers serving patients nationwide. As the organization rapidly expanded across all 50 states, credentialing and payer enrollment became one of its greatest operational challenges. She explains how achieving NCQA Credentialing Accreditation enabled delegated credentialing with major national payers, reducing enrollment timelines from months to just days and allowing patients to access care sooner. Greg offers the payer perspective, discussing how credentialing supports network adequacy, strengthens audit readiness, and creates greater consistency across provider networks. He explains why recognized standards help reduce administrative friction while giving health plans greater confidence in the organizations they partner with. The episode concludes with a Patient Voice segment featuring Carroll Schreibman, who shares her experience navigating perimenopause symptoms after years of searching for answers. She reflects on how quickly accessing virtual care through Midi Health transformed her health, work, and quality of life—and why listening to patients remains central to delivering meaningful care. As healthcare delivery continues evolving, one message becomes clear: credentialing isn't simply a compliance exercise. It's the infrastructure that enables trusted, timely, and equitable access to quality care. Highlights Credentialing Enables Access Credentialing determines how quickly providers can begin seeing patients, making it one of the most important drivers of timely access to care. Scaling Virtual Care Responsibly Midi Health shares how standardized credentialing supported rapid national expansion while maintaining consistency and quality. Trusted Standards Build Confidence NCQA Credentialing Accreditation creates a common framework that strengthens relationships between providers, payers, and patients. The Payer Perspective Credentialing helps health plans improve network adequacy, streamline oversight, and reduce administrative burden while supporting quality care. A Patient's Experience Carroll Schreibman shares how timely virtual access to menopause care helped restore her quality of life after years of unanswered questions. Key Quote "Credentialing isn't just a compliance requirement—it's the infrastructure that makes timely, trusted, high-quality care possible." — Sharon Meers Time Stamps - Waiting on Final File (00:00) Why Credentialing Matters More Than Ever (01:52) Meet Sharon Meers & Greg Smith (05:43) A Patient's Journey to Virtual Care (09:25) Credentialing 101: Why It Matters (12:12) How Delegated Credentialing Improves Access (14:36) Scaling Midi Health from 20 to 800 Clinicians (18:00) Balancing Speed, Quality, and Trust (24:44) Measuring Patient Access and Outcomes (28:47) The Future of Credentialing and Virtual Care (33:25) Patient Voice: Carroll Schreibman's Story (42:47) Key Takeaways and Closing Thoughts Links & Resources NCQA Credentialing Accreditation Learn more about Midi Health Learn more about Evernorth Health Services Connect with Sharon Meers Connect with Greg Smith Connect with Carroll Schreibman Connect with Tsveta Polhemus Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What happens when we stop treating hospitals like factories and start recognizing them as complex systems filled with uncertainty, competing priorities, and deeply human experiences? In this thought-provoking episode, Dr. Andrea Austin sits down with John D'Alesandro to discuss the realities of improving healthcare from an operational perspective. Drawing from decades of experience in manufacturing and healthcare systems, John shares why traditional dashboards often fail to predict problems, how organizations can learn to identify early warning signals, and why building a culture of action matters more than simply completing improvement projects. Together, they tackle some of healthcare's most pressing issues, including emergency department boarding, leadership versus management, technology adoption, and the disconnect between policy-level solutions and frontline realities. John also offers a powerful perspective as both an operations expert and a patient navigating a serious neurological condition, reminding listeners that healthcare ultimately succeeds or fails through the experiences of those who depend on it. This conversation invites listeners to think differently about accountability, agency, and the small cultural shifts that can make meaningful change possible. They discussed: Why hospitals function more like complex adaptive systems than factories The limitations of traditional dashboards and retrospective metrics Identifying early warning signals before crises develop Creating cultures that empower frontline staff to act Leadership versus management in healthcare settings The ongoing emergency department boarding crisis and throughput challenges Why local solutions often outperform one-size-fits-all mandates Lessons learned from navigating healthcare as a patient Building trust, agency, and accountability within healthcare teams How small actions shape organizational culture over time
Most companies recruit interns to take work off someone's plate. Your Health does the opposite — and it's why several of its current executives, including a Chief Information Officer, first walked in the door as interns. In this episode, Jamie sits down with Heather Bower, Director of Experiential Learning, who has taken the reins of Your Health's internship, mentorship, preceptorship, and apprenticeship programs. Heather shares how a long-standing program is being rebuilt with structure, data, and intention — organized into semester cohorts, anchored by a four-day all-company orientation, and designed so every intern owns a project with genuine stakes. In this conversation, you'll hear: Why "get interns because they're cheap" is exactly the wrong spirit — and what replaces it How one MBA intern's shadowing experience redirected him toward nursing school The "spreadsheet whisperer" intern who taught regional leadership to pull data faster What surprises interns most once they're inside healthcare: the human complexity How Your Health uses feedback loops to move interns toward roles where they'll actually shine If you're early in your career and unsure where you fit, this episode is a map to possibilities you may not know exist. Press play and rethink what an internship can really be. www.YourHealth.Org
Sixty percent of Medicare's mental health workforce is made up of clinical social workers — and they're being reimbursed at 75 cents on the dollar compared to clinical psychologists. That's not a footnote. That's a workforce crisis hiding in plain sight. In this episode, Jamie sits down with Dr. Jimmy Williamson — social worker, NASW Vice President, and seasoned Capitol Hill advocate — for one of the most practical, non-partisan conversations about politics and healthcare you'll hear anywhere. Jimmy just returned from a full day of lobbying on the Hill, and he breaks down exactly what that looks like, what's at stake, and why every healthcare employee — not just the C-suite — has a role to play. You'll hear: Why clinical social workers are fighting to move their Medicare reimbursement rate from 75% to 85% — and how it would actually save Medicare $420 million How the Department of Education's reclassification of nursing and social work is quietly capping the next generation's borrowing limits and shrinking the workforce pipeline The Farm Bill's Hot Foods Act and why a working single mother's ability to buy a rotisserie chicken at the grocery store is a healthcare issue Why politicians want to hear from constituents — and how to get your voice in front of the right people without spending hours doing it The first move anyone can make this week to stop being a bystander and start being a citizen This episode won't make you angry. It'll make you want to make a phone call. www.YourHealth.Org
This episode recorded live at the Becker's 16th Annual Meeting features Desi McCue, Vice President and Chief Nursing Officer, Legacy Meridian Park Medical Center. Desi discusses rebuilding human-centered healthcare, engaging frontline teams through transparency and listening, and creating flexible workforce strategies that support resilience, accountability, and meaningful connection.In collaboration with Insight Global.
This episode recorded live at the Becker's Rural Health Leadership Summit features Michael Coyle, Chief Executive Officer, Veterans Memorial Hospital. He discusses leading a major technology transformation, addressing workforce and payer challenges, and why innovation, strategic partnerships, and forward-thinking leadership are essential for rural hospitals navigating rapid change.
What happens when a lifelong passion for science, innovation, and helping others comes together in one remarkable career? In this episode of The She Believed She Could™ Podcast, Allison Walsh sits down with Dr. Erica Stockwell, an advanced gynecologic surgeon with AdventHealth for Women, to discuss her groundbreaking work in women's healthcare, minimally invasive surgery, and medical innovation. Dr. Stockwell shares how her background in biomedical engineering, medicine, and business led her to become a pioneer in robotic surgery and surgical technology. From holding medical device patents to helping shape the future of AI-assisted healthcare, she offers a fascinating look at where women's health is headed and why innovation matters more than ever. But beyond her impressive accomplishments, Dr. Stockwell also reveals the deeply personal challenges that shaped her journey. During medical residency, she became a new mother while simultaneously caring for her infant daughter battling cancer. Her powerful story of perseverance, faith, and community support serves as a reminder that even the most successful women face valleys—and that resilience is built by continuing forward through them. Together, Allison and Dr. Stockwell explore leadership, confidence, endometriosis care, women's health advocacy, entrepreneurship, motherhood, and the courage it takes to keep believing in yourself when life gets hard. If you're looking for inspiration, practical wisdom, and a glimpse into the future of healthcare, this conversation is one you won't want to miss. What You'll Learn in This Episode: How innovation is reshaping women's healthcare The benefits of minimally invasive gynecologic surgery Emerging trends in robotic surgery and AI-assisted medicine Why endometriosis requires comprehensive, multidisciplinary care How to build resilience during life's hardest seasons The role of mentorship and support systems in success Why confidence is created through action Lessons on leadership, entrepreneurship, and impact How to navigate motherhood while pursuing ambitious goals The future of women's health technology This episode is sponsored by AdventHealth for Women. Learn more about their Women's Health Navigation Team and how they're making healthcare simpler for women and their families at AdventHealthForWomen.com. Positioned for Partnerships™ Mini Course - Turn your platform into a revenue-generating brand opportunity—without needing a massive following. Learn how to position your brand, create a high-converting media kit, and confidently pitch partnerships so brands instantly understand your value.