Podcast appearances and mentions of tom verghese

In this episode, I chat with Dr Tom Verghese.  We share a candid conversation about ageing, life transitions and eldership.   Talking Points How do we approach the last half of life The role of the elder in a youth-orientated world The benefit of creating multi-generational teams in the workplace Shifting the language to combat ageism Instead of retiring, let's rewire for a new adventure Dr Tom Verghese is a trusted advisor, executive coach, international consultant, author, presenter and the founder of Cultural Synergies.  His expertise is in cultural intelligence, inclusive global leadership and diversity, equity and inclusion. Tom has designed, facilitated, and written specific learning and development programs for clients that are now delivered worldwide and is the author of four books. Links Wisdom at Work by Chip Conley Bolder by Carl Honoré Modern Elder Academy   Connect with Dr Tom Verghase LinkedIn Website    Connect with Lisa Evans LinkedIn Website

In this episode, Tom bids a short farewell to the CQ for Global Leaders podcast and shares some of the lessons he has learned whilst doing this podcast, as well as some exciting news about his work that we should all watch out for.

In this episode, Tom talks about the Four Pillars of Realignment, and how leaders can make use of the current environment to revisit our purpose and values in our organisation.

In this episode, Tom discusses control as an illusion, what it means, and the important aspects that a leader must have to help them navigate through difficult situations or things that are out of our control.

In this episode, Tom talks about the phases we go through when faced with uncertainty and how we can be more flexible and adaptable to the things that are happening around us.

In this episode, Tom shares some of the things he learned during the lockdown amidst the COVID-19 pandemic.

In this episode, Tom talks about gratitude and joy, and the importance of taking the time to reflect on the things we are joyful and grateful for in our lives.

In this episode, Tom talks about why it's important for leaders to check in with their teams especially in times of uncertainty and how they can do that in a way that deepens their relationship with their team members.

In this episode, Tom talks about journaling as a very useful method for looking after ourselves, emotionally, mentally and spiritually.

In this episode, Tom talks about the importance of self-care in leadership and the four aspects of self-care that leaders need to be mindful of especially in times of uncertainty.

In this episode, Tom reflects on the current COVID-19 pandemic and shares some insights on how leaders can effectively lead and help their teams navigate through this time of uncertainty.

In this episode, Tom talks about transitioning into new roles and why the first 90 days in leadership are crucial to the success of any leader.

In this episode, Tom talks about the importance of taking the time to reflect and re-calibrate your team to ensure that everyone is aligned with the purpose of the organisation.

In this episode, Tom reflects on a recent conference he spoke at and shares some examples of how we can overcome unconscious bias when interacting with people from different cultures.

In this episode, Tom talks about some of the key things that a leader must be mindful of in order to build and nurture a positive workplace culture in remote teams.

In this episode, Tom discusses how leaders can effectively lead and manage remote teams in times of uncertainty.

In this episode, Tom discusses talks about why it’s important for leaders to demonstrate a sense of hardiness, especially when working across different cultures.

In this episode, Tom discusses how business leaders can successfully navigate the process of expanding to new markets and prepare their teams for it.

In this episode, Tom discusses how leaders can create a more equitable workplace culture by being aware of the unintended consequences of our actions.

In this episode, Tom reflects on some of the unexpected things that are happening to our world now and discusses how global leaders can effectively adapt to unforeseen circumstances.

In this episode, Tom discusses the difference between responding vs reacting, and some of the steps that a leader can take to respond in a better manner when dealing with situations that he may not agree with.

In this episode of the CQ for Global Leaders Podcast, Tom discusses how leaders can create and cultivate a culture of psychological safety for their teams.

In this episode of the CQ for Global Leaders Podcast, Tom talks about compassion and what it means to be a compassionate leader.

In this episode of the CQ for Global Leaders Podcast, Tom discusses the five things a leader must do in times of crisis and uncertainty.

In this episode of the CQ for Global Leaders Podcast, Tom discusses logic vs emotion and why it’s important for leaders to engage with their people on a personal level to inspire them to take action and create a more inclusive workforce.

In this episode of the CQ for Global Leaders Podcast, Tom discusses how leaders can effectively manage and influence how they are perceived by others.

In this episode of the CQ for Global Leaders Podcast, Tom delves deeper into the meaning of the famous quote "you can't be what you can't see", and how it applies to leadership.

In this episode of the CQ for Global Leaders Podcast, Tom discusses why it's important for leaders to be always looking for opportunities to provide feedback and how they can effectively do that.

In this episode of the CQ for Global Leaders Podcast, Tom discusses transitioning to retirement and how leaders can effectively prepare themselves for it.

In this episode of the CQ for Global Leaders Podcast, Tom discusses the importance of setting our standards as leaders and standing up for those in order to create a positive change.

In this episode of the CQ for Global Leaders Podcast, Tom reflects on his recent retreat in Bali and why it is important for leaders to take some time off and recharge.

In this episode of the CQ for Global Leaders Podcast, Tom reflects on his 60th birthday, and valuable lessons he had learned from it that relates to leadership.

In this episode of the CQ for Global Leaders Podcast, Tom talks about renewal and how leaders can keep their energy up.

In this episode of the CQ for Global Leaders Podcast, Tom discusses vulnerability and why it’s important in leadership

In this episode of the CQ for Global Leaders Podcast, Tom discusses how leaders can enable their people to have a sense of belonging to their organisation.

In this episode of the CQ for Global Leaders Podcast, Tom talks about managing our inner voices and leading from the inside out.

In this episode of the CQ for Global Leaders Podcast, Tom discusses the fourth component of cultural intelligence, which is CQ Action.

In this episode of the CQ for Global Leaders Podcast, Tom discusses the third component of cultural intelligence, which is CQ Strategy.

In this episode of the CQ for Global Leaders Podcast, Tom discusses the nine dimensions of cultural intelligence.

Tom discusses the second component of cultural intelligence, which is CQ Knowledge.

Tom discusses the first component of Cultural Intelligence, which is CQ Drive.

Tom discusses what is meant by Cultural Intelligence and why it is important in the context of Global Leadership, with some examples of Cultural Intelligence in action.

Tom discusses what culture is all about - how culture is tacit and at the same time subjective, and how self-awareness is key to understanding a culture that is different from your own.

In this episode of the CQ for Global Leaders Podcast, Tom discusses leadership, global leadership and why cultural intelligence is important in both.This is a change of format from previous episodes to a longer form discussion.

In today's globalised marketplace, it is important to develop leaders who have a truly global mindset – which may be more Asia-focused and less Western-centric than in the past. Tom Verghese, executive cultural coach and author of ‘The Invisible Elephant: Exploring Cultural Awareness’, shares the nuanced tools and methods he has developed over the years to build dynamic leadership styles for Asian leaders.

In low context, “No” means no. “Yes” means yes. I say what I mean, and I mean what I say. I get to the point, and I am direct. High-context is less clear. Contextual is not only about what is said but how it is said....the tone, pitch, facial expressions, etc. It is important to know your own culture before you can understand someone else’s culture. Today’s guest is Tom Verghese, a cross-cultural consultant. Tom expresses the importance of listening for meaning, what’s unsaid, and use of silence. We live in a globalized world, yet we spend very little time reflecting on our own culture. So, most of us are unable to articulate our own cultural values. To be a culturally intelligent leader, it is critical to understand your own cultural values. How can you close a deal by listening to another culture? In this episode, Tom describes how things work across cultures. He is committed to greater understanding across cultures. Tune in to Learn Tom addresses differences between cultures, such as when scheduling meetings. People can listen carefully to what’s being discussed, rather than spending all their time paying attention to the clock. In some cultures, it is difficult for people to challenge, speak up, have an opinion...unless they are asked or invited to do so. How do you move forward into the senior level of the glass ceiling? It’s not about your education or how hard you worked, it is about the unsaid. It’s about whether people you meet with will trust you, if you will know what to do and use during formal dinners - unspoken things. How do we learn that? Seek sponsorship, guidance, and coaching to learn the rules of the games when it comes to different cultures. It can be as simple as how to shake hands. When Tom first came to Australia to sell encyclopedias door-to-door, he sold nothing. His manager taught him how to properly shake hands there for people to view him as trustworthy, sincere, and reliable - that all comes from a handshake.   However, coming from Malasia, Tom had been giving a gentle handshake. There was a clash, and he was giving the wrong impressions. Handshakes and eye contact are non-verbal forms of communication that matter in different cultures. There are differences in high vs. low-context communication styles. It is not just about what is said, but non-verbal communication, as well. The message is not in what is said, but what is not being said. Silence comes into play because there are a lot more gaps when determining when to respond and what to listen for. In Western culture, there are social cues. For example, one person speaks and the other person pauses. In other cultures, there is overlap where people speak at the same time and on top of each other. A gap of silence demonstrates a level of respect. This can be very challenging for some people. Went Tom and a client went to Korea for a meeting in the banking industry, his client found it difficult to not over-talk. He found it a lot easier to talk about what to do in different cultures, than to actually do what you are supposed to do in the moment. This experience helped Tom to improve his coaching techniques by having clients ask a question and then perform a physical movement as a way to keep quiet - become comfortable in the silence. Watch and listen for indicators that typically go over your head. Make sure to ask follow-up questions to move toward action. Years ago, it was about cross-cultural effectiveness: how to deal with different cultures. Now, the focus is on cultural intelligence - how to deal with people from different cultural backgrounds. For example, someone may look Chinese, but they were raised in America, studied in Spain, and married someone from Norway. It comes down to deep listening - how do I listen for the message behind the words? How do you start a meeting that is conscious of all cultures present? Establish agreements, ground rules, and a belief system. For example, agree on a specific time standard, ie. British, India, etc. If you work with language interpreters, Tom’s advice is to speak less. Be careful. Jokes are very difficult to translate across different cultures. The person who breaks the rules is the person who does n, which creates angst. Different cultures treat conflict differently. Conflict involves different points of agreement and view. When dealing with someone who has a different view, disagree gently and in ways that maintain relationships. Be interested in the other and what they are saying. Everyone has a story. Listen to that story. Links and Resources: Cultural Synergies Cultural Synergies LinkedIn Quotes: It’s all of the things that’s the unsaid, which is really around organizational culture. - Tom Sometimes the message is not in what’s being said, but what’s not being said. - Tom   Want to create a big impact? Subscribe to the Deep Listening podcast and never miss an episode. If you have any suggestions, questions or recommendations for people to interview for podcast please email podcast@oscartrimboli.com.

Why should your business consider international growth? Maybe the better question is, why not? The world is as connected as it’s ever been, and entrepreneurs and businesses have an opportunity to improve lives all across it. If you’re interested in international growth, check out this advice from Tom Verghese, Founder of Cultural Synergies, a man who helps businesses expand across national borders for a living.

Total Duration 42:12 Download episode 146 How Culturally Intelligent Are You? In this episode I welcome Dr. Tom Verghese from Cultural Synergies to talk about the importance of raising our cultural intelligence (what he calls CQ). Check out his website for videos and other resources to improve your ability to interact productively with people from other cultures.   Thank you for joining me for this episode of The People and Projects Podcast! Have a great week! VADODARA CHILL MIX by Kevin Macleod Licensed under Creative Commons: Attribution 3.0 License. ZANZIBAR by Kevin Macleod Licensed under Creative Commons: Attribution 3.0 License. The comedy bit at the end was not Tom! See A SAUDI, AN INDIAN, AND AN IRANIAN WALK INTO A QATARI BAR by Maz Jobrani (TED Talk) available on YouTube