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Ask Me How I Know: Multifamily Investor Stories of Struggle to Success
If leading with empathy feels risky, this is your recalibration. Discover why compassion and performance aren't opposites — and why your humanity may be the missing link to sustainable outcomes.You've been told to choose: be human or be high-performing. But that's a false binary — and it's costing you peace, presence, and leadership trust.This episode dismantles the lie that compassion and clarity are in conflict. Julie unpacks the neuroscience behind leadership safety, explores why bracing backfires, and invites high-capacity humans to lead from soul instead of performance.We reflect on the personal cost of emotional inaccessibility — the walls we build, the weight we carry, and the subtle ways we trade presence for polish. Through the lens of Brené Brown's leadership, we reclaim vulnerability as a strategic strength.If you've been bracing… regulating tone, pulling back your humanity, fearing softness will discredit you — this is your episode.Key Takeaways:Why emotional safety increases performance (ventral vagal insight)The difference between codependence and compassionWhy presence — not performance — drives sustainable outcomesA one-liner recalibration you can use in any meeting or messageToday's Micro Recalibration:“Where have I traded clarity for coldness — or compassion for codependence?”You don't have to pick between heart and outcomes.But you do have to stop waiting to lead from alignment.Let's recalibrate.Linked Resources:#31 How to Break the Patterns That Keep Holding You BackIf this episode gave you language you've been missing, please rate and review the show so more high-capacity humans can find it. Explore Identity-Level Recalibration→ Follow Julie Holly on LinkedIn for more recalibration insights → Schedule a conversation with Julie to see if The Recalibration is a fit for you → Download the Misalignment Audit → Subscribe to the weekly newsletter → Join the waitlist for the next Recalibration cohort This isn't therapy. This isn't coaching. This is identity recalibration — and it changes everything.
improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning
In this episode of Workday Playdate, Erin sits down with Dr. Zach Mercurio—researcher, author, and leading voice on meaningful work—to unpack a quiet crisis in today's workplaces: anti-mattering. If you've ever felt invisible at work or noticed your team going through the motions, this episode will give you the language and tools to change that. Instead of brushing past the small moments, Dr. Mercurio shows how everyday interactions shape whether people feel seen, valued, and significant. With research-backed insights and practical strategies, you'll learn how to build psychological safety, boost employee engagement, and create a culture where everyone knows they matter. Inside This Episode: What Is Anti-Mattering? Spot the subtle (and sometimes toxic) signals that leave employees feeling invisible. The Primal Need to Matter: Why being seen, heard, and valued drives everything from morale to performance. Psychological Safety in Practice: How leaders can create environments that invite risk-taking and authentic expression. The Power of Micro-Moments: Small, intentional acts that turn disengagement into dedication. Skills for Real Connection: The authentic leadership traits that make significance stick. Who This Episode Is For: Leaders and managers who want to foster real connection, not just compliance. Teams struggling with disengagement, low morale, or quiet quitting. Anyone curious about how to build a workplace culture where people want to show up and contribute. Tune in to learn how to make mattering a leadership habit. And if you know someone who's ready to shift their culture from invisible to invaluable, share this episode with them. Feeling awkward, overthinking your small talk, or wondering if you should've just stayed home? Grab our free Networking Without Feeling Weird toolkit. It's your two-part confidence boost for before and during the event, packed with simple, human strategies that help you walk in clear, grounded, and ready to connect. Download it now and turn “Ugh, networking…” into “That was actually… fun?” No, You Hang Up First (Let's Keep Connecting) Did today's episode resonate with you? Leave us a review sharing your favorite insight and we'll send you a free signed copy of I See You! A Leader's Guide to Energizing Your Team through Radical Empathy. Have another question that we can answer? Leave us a Speakpipe audio clip and we'll answer it in an upcoming episode. Don't want to miss another episode? If you're a Spotify listener, find our show here and click “Follow.” If you're an Apple Podcast listener, click here and make sure to hit “+Follow.” Want access to a bunch of free resources for your work life? This is your personal jackpot that gives you access to the frameworks that help us thrive both personally and professionally. Whether you're trying to improve your daily routine, flesh out an idea that you've had for quite some time, or want to add more play into your day - these resources have got your back. Want 2 emails a week from us? One with a quick tip you can implement right away to enhance your personal and/or professional lives & one of our famous F.A.I.L. Fourward Friday newsletters? Subscribe here. Connect with Dr. Zach Mercurio Zach's LinkedIn Zach's website Zach's book, The Invisible Leader Zach's book, The Power of Mattering Connect with Erin Diehl x improve it! Erin's website Erin's Instagram Erin's TikTok Erin's LinkedIn improve it!'s website improve it!'s Instagram
Picture a workplace where every idea is welcome, mistakes are opportunities for growth, and diverse perspectives are genuinely valued. Daniel Shore, Ph.D., a behavioral scientist and cofounder of MultiTeam Solutions, discusses how psychological safety helps build healthy, high-performing teams. Shore also works through a few real-world workplace scenarios where conflicts arise and emotions run high — to model how he'd approach each challenge in a way that fosters psychological safety and civility while driving accountability, collaboration, and growth.Resources from this week's episode:2025 Civility Index - https://www.shrm.org/topics-tools/research/latest-civility-index-resultsSHRM Blueprint - https://conference.shrm.org/blueprintSubscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d ---Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r
How do you teach facilitators to hold a group, master that crucial first 15-minutes of a workshop, and show them that they already have all the answers, without giving any away?As a researcher by nature, and a facilitator – at first by accident – Julia Slay learnt everything she knows about the craft by teaching it. She now helps bright, budding facilitators to build confidence, find their voice, and discover their learning edges in Facilitation 101.We unravel the layers of holding just the right amount of space, as part facilitator, part coach, part trainer and part consultant, all rolled happily into one: from managing difficult characters with curiosity, to trusting yourself to stay present – even when the plan falls apart! Julia shares lots of practical strategies, tips and anecdotes from her 15-year facilitation journey, from the Mayor of London's office, to her work today. Enjoy!Find out about:The art of asking a powerful, open question at the right timeHow to navigate power dynamics of seniority in groupsWhy ‘advice is theft' – and the detriment of offering a solution to the group too soonHow to approach dominant characters without creating collective tensionThe intersection of facilitation and coaching – and what it means to facilitate like a coachDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Julia Slay:LinkedInWebsite Use code TASTER10 to receive 10% off Facilitation 101: Fundamentals, Masterclass, Intensive, and Self-Paced course when you sign up on Julia's website.Share your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
In this episode of The Future of Teamwork, Dane Groeneveld interviews Nogol Madani, Founder & CEO of Glee Factor, to talk about how to future-proof teams for the age of AI.Dane and Nogol go deep into the concept of psychological safety – what it really means, why it's misunderstood, and how it can make or break collaboration, innovation, and trust. Nogol shares why leaders must design low-stakes moments for their teams to take risks, why unlearning is just as important as learning, and how small, consistent actions can build a cultural infrastructure that supports innovation.This conversation is a reminder that the future of teamwork isn't just about technology – it's about people, trust, and building workplaces where everyone feels safe to contribute their best ideas.
In this episode of Cybersecurity Today, host Jim Love explores the complex dynamics of cybersecurity training with guests Michael Joyce and David Shipley. They discuss the importance of continuous awareness and the temporal decay of training effects. The conversation highlights the critical balance between training frequency and effectiveness, with data suggesting that monthly phishing simulations and quarterly training interventions offer optimal results. Despite recent headlines claiming phishing training is ineffective, the discussion underscores the nuanced understanding required to navigate cybersecurity education. The episode also delves into academic versus business perspectives, emphasizing the importance of empirical research and critical thinking in developing effective cybersecurity strategies. 00:00 Understanding Human Vigilance and Awareness Decay 00:33 Introduction to Cybersecurity Today 00:46 Meet the Experts: Michael Joyce and David Shipley 01:39 Exploring the Human-Centric Cybersecurity Partnership 03:38 The Role of Liberal Arts in Cybersecurity 04:23 Challenges in Cybersecurity: Technology vs. Human Behavior 06:34 The Importance of Independent Research in Cybersecurity 12:30 Analyzing Cybersecurity Awareness Month 18:32 Phishing Simulations and Security Fatigue 23:14 The Impact of Training on Phishing Awareness 39:38 Experimenting with Phishing Training Frequency 39:51 Critiques and Insights on Cybersecurity Training 41:51 Optimal Training Intervals and Their Impact 43:23 The Role of Awareness in Cybersecurity 44:13 Understanding Phishing Reporting and Skills Decay 45:22 Ethical Considerations in Phishing Simulations 46:38 New Data on Why People Click Phishing Links 55:52 The Importance of Psychological Safety 57:23 Debunking Misleading Headlines on Phishing Training 01:05:44 The Complexity of Cybersecurity Research 01:16:41 Final Thoughts and Recommendations
Episode Highlight: On this episode of the Embracing "Only" podcast, we are featuring one of the most impactful moments from episode 42 with guest Deepa Purushothaman. This is a must-listen for every woman of color navigating the tension between success and self-erasure in systems never built for us.Deepa spent more than 20 years at Deloitte helping clients transform and grow. She was the first Indian-American woman and one of the youngest people to make partner in the firm's history. Deepa is an author and the founder of multiple businesses. In 2022, her debut book, The First, The Few, The Only, was published by HarperCollins to international acclaim.This episode is just a short snippet that highlights the best and most powerful learning moment from a past episode. You can listen to the full episode (filled with more wisdom) here: Episode 42: 500 stories of THE FIRST, THE FEW, THE ONLY.Key Discussion Points:00:59 The Pressure to Conform as a Female Leader of Color: The pressure to conform often intensifies once women of color reach senior leadership, making it harder to reclaim authenticity at the top.03:12 Choosing What Not to Compromise: Identify a short list of non-negotiables: values you won't trade in for professional acceptance.04:26 Confronting Internalized Guilt: Women of color often internalize blame when they experience bias, but the root cause is rarely personal. It's structural.08:45 The Health Toll of Conformity: 2 out of 3 women that Deepa interviewed were suffering from mysterious chronic illnesses - fatigue, migraines, infertility, and more - linked to the psychological toll of erasure.In Summary: Deepa Purushothaman emphasizes the importance of identifying and holding firm to one's non-negotiables in the workplace and being aware of the subtle indoctrinations that can lead to self-erasure.Resources from this episode:The First, The Few, The Only by Deepa PurushothamanFollow Deepa on LinkedIn or visit her website. If you happen to be a woman of color and you are looking for a community of like minded women, join Olivia here: https://www.mysistersshoulders.com/ Ready to make a change?→ If you are struggling to navigate your corporate career but are ambitious and have goals you want to accomplish quickly, Olivia is the coach for you. She can help you reach your goals. Reach out to her on LinkedIn or visit oliviacream.com.→ If you are ready to transition out of Corporate and want to start building a profitable portfolio career as a business owner, board member or more, but you're unsure of the next steps, Archita can guide you through a successful transition to entrepreneurship.Reach out to her on LinkedIn or visit architafritz.com.Connect with your hosts:Follow Embracing Only on LinkedIn, Instagram, and Facebook, or check out the website._________Produced by Ideablossoms
Send us a textSome people command a room without saying a word.They're not loud. They're not flashy. But somehow… all eyes go to them.What if that kind of presence wasn't just a lucky trait—but a learnable skill?In this unforgettable episode, I sit down with Richard Reid — behavioural psychologist, charisma coach, and author of Charisma Unlocked — to explore the psychology behind magnetic presence, quiet influence, and authentic confidence.We unpack:Why charisma is not about charm or performanceHow shy, introverted people can become unforgettableThe science behind influence, trust, and connectionThe tiny cues that shape how people see youAnd how to stop feeling invisible in any room, conversation, or stageRichard has coached leaders, founders, and professionals across the globe — and in this conversation, he'll show you exactly how charisma is built from the inside out.✨ Whether you're building a brand, leading a team, or just tired of being overlooked — this episode will flip the script on how you show up in the world.
Guest Bio / Introduction Urs Koenig is a leadership coach, keynote speaker, former NATO peacekeeping commander, and ultra-endurance athlete. With an eclectic background spanning UN peacekeeping missions, military command, competitive cycling, academia, and business coaching, Urs brings a rare blend of lived experience and research-backed insight to leadership. His award-winning book, Radical Humility, challenges the outdated “heroic” leadership model and offers a compelling framework for blending high performance with humanity. Episode Summary In this episode of The Grit Factor, Shannon Huffman Polson talks with Urs Koenig about his journey from the intense world of ultra-endurance sports to leading international peacekeeping missions—and how those experiences shaped his philosophy of “radical humility.” Urs shares how failure in a 3,000-mile race across America became a crucible for growth, why loving people is at the heart of great leadership, and how leaders can be both tough on results and tender on people. They also explore the five shifts in his leadership framework, the importance of self-awareness, and how purpose evolves over time. Urs leaves listeners with practical strategies for managing energy, building agency in teams, and redefining success as being both a badass leader and a good human. Important Topics Covered 00:02:45 – Urs's unconventional journey from academia to ultra-endurance sports to military command. 00:07:20 – The Race Across America failure story and how reframing setbacks fuels growth. 00:11:35 – Why leaders must truly love people to be effective. 00:15:50 – “Tough on results, tender on people” — balancing high standards with deep care. 00:20:12 – The Five Shifts of Radical Humility explained. 00:26:40 – Commander's Intent: how clarity of purpose empowers teams. 00:33:05 – Managing energy like an elite athlete for sustainable performance. 00:37:15 – The confidence vs. competence trap in leadership promotion. 00:42:28 – When transparency becomes oversharing—and the concept of being “translucent.” 00:48:00 – Lessons from Urs's father on reinvention and courage. 00:53:22 – Redefining success as being both a badass leader and a good human. Episode Highlights 00:07:50 – “That DNF was one of the best things that ever happened to me—it taught me how to reframe failure.” 00:11:40 – “You want to be a leader? You have to love people. It's not about being an extrovert—it's about caring deeply.” 00:15:55 – “Caring gives you the license to set high standards.” 00:22:10 – The Five Shifts: Digging Deep (Self-awareness & self-leadership) Tough on Results, Tender on People Leading Like a Compass (Commander's Intent) Full Transparency Championing Fearless Culture 00:33:45 – Why managing energy beats managing time. 00:37:20 – “We often promote the loudest person, not the most competent one.” 00:42:40 – Why leaders sometimes need to be “translucent” instead of fully transparent. 00:48:25 – His father's midlife leap from corporate executive to artisan cheesemaker. 00:53:30 – “Success is being a badass and a good human.” Book: https://bookshop.org/a/15754/9781637554050 Website: https://www.urskoenig.com/Email: urs@urskoenig.comPhone: 206.372.8626
By lightening up your communication, you can build serious connections.Humor in communication isn't all fun and games. According to Alison Wood Brooks and Naomi Bagdonas, levity is one of the most serious tools we have in building successful connections.Wood Brooks and Bagdonas, both teachers, authors, and experts in the field of communication, recognize how crucial levity is to our professional and personal interactions. “It's easy to think of [humor] as this extra bonus thing,” says Wood Brooks. “What we find is it's incredibly core to how people are relating to each other.” Bagdonas agrees: “When there's the presence of laughter in team meetings, those teams are more successful and more creative. Leaders with a sense of humor—not even a good sense of humor—are seen as more motivating, more admired, [and] their teams report being more engaged.”In this episode of Think Fast, Talk Smart, Wood Brooks and Bagdonas join host Matt Abrahams to explore levity as a mindset, or as Bagdonas puts it, “Navigating life on the precipice of a smile.” Together, they share how lightness and humor can break barriers, bridge connections, and unlock the door to better communication.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Alison Wood Brooks Alison's Book: TalkNaomi Bagdonas Naomi's Book: Humor, SeriouslyEp.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your CommunicationEp.73 Listen Up: Why It's Better to Be Interested Than InterestingEp.89 Listen, Listen, Listen: How to Build Deep ConnectionsEp.169 Don't Be a ZQ: Make Your Conversations Count Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:13) - Talk Tour Insights (04:33) - Top Advice on Asking Questions (06:43) - Guiding Principles for Leaders (09:17) - Importance of Levity (11:17) - Why Humor Matters (13:06) - Letting Go of Comfort (16:24) - Overthinking Levity (18:30) - Creating Space for Levity (22:02) - Conclusion *****This Episode is sponsored by Stanford. Stay Informed on Stanford's world changing research by signing up for the Stanford ReportSupport Think Fast Talk Smart by joining TFTS Premium.
Episode NotesWhy autonomy, mastery, and purpose still matterHow ego ruins teams (and what to do about it)The myth of the high-performing “lone genius”Culture fit vs. culture add — and why diversity of thought is often overlookedHow to manufacture intentional team connection across remote healthcare settingsThe Halloween video that caused controversy… and paved the way for a teamWhy humility is Matt's secret leadership weaponFeedback delivery, building trust, and managing strong individual performersWhy “empowered” is the word Matt wants on his leadership tombstone www.YourHealth.Org
Learning and Development leaders are under pressure from CFOs to prove ROI or risk losing their budgets. In this episode, Junior and Dr. Tim Clark share a practical playbook for L&D success: assess, intervene, and prove. You'll learn how to align your learning strategy with business goals, measure behavior change with data, and protect your training budget from cuts. This conversation is essential for HR, talent, and L&D professionals who want to survive budget scrutiny and turn learning into measurable business impact.
How can you know yourself more? What would you tell your younger self? And what are you going to do with this life?Born with a microphone in her hand, and asking all of life's big, juicy questions, leadership facilitator & coach Rebecca Hopkins brings her effervescent, thoughtful facilitation musings to the show in spades this week.Going beyond the cushions of competence, we explore the many spaces between grief, healthy feedback cultures, safe space declarations, and all the joyful, messy emotions that come with being human. We geek out, we get vulnerable, and we go deep into the complex, beautiful nature of our craft, as Rebecca takes us on a journey to being a more grounded and self-compassionate facilitator.A conversation I've been looking forward to for 335 episodes! I hope you love it as much as I do.Find out about:How facilitators can stay grounded amidst emotional complexity, self-doubt, and evolving practices and technologiesWhy presence, humility, and grace will always triumph over polished techniquesThe importance of breaking free of familiar spaces where competence comes naturally, to create opportunities for expansionHow to build a healthy feedback culture rooted in nuance, meaning, and thoughtfulness And why we all need to be a little kinder to ourselves!Don't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Download Rebecca's 1-pager on giving positive feedbackConnect to Rebecca Hopkins:LinkedInShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
Olympic champion. Icon. And then… nothing.Apolo Ohno spent his entire life training for one thing - winning gold. He became the most decorated Winter Olympian in U.S. history, chasing perfection at all costs. But when the spotlight faded and the podium disappeared, he faced a battle far tougher than any race: Who was he without the sport?In this raw and honest conversation, Apolo opens up about the identity crisis that hit after retirement, the role of ego in driving success - and destroying it - and the painful process of starting over from scratch.This isn't just about sport. It's about life after the thing you thought defined you. It's about resilience, reinvention, and the ongoing journey of self-discovery.Feeling stuck? If you need help getting out of your rut, Will can help - head to willnotfear.com to learn more about his coaching to get you off the hamster wheel. More from MTM at: https://mentalkingmindfulness.com/ Chapters:00:00 - Introduction04:17 - Masculinity Without a Father Figure07:58 - Success Through Small Wins08:43 - Athletic Success and Confidence14:35 - Gender Dynamics in Work and Education16:35 - Perspectives Across Class Lines18:38 - Men, Mindfulness, and Perception23:00 - The Tightrope of Masculinity and Its Impact27:45 - Effortlessly Yourself in Conversations34:51 - Injury Recovery and Mindful Detachment36:40 - Selfhood and Fragile Manhood46:37 - Teaching Daughters Vigilance52:47 - Reading Romantic Cues for Young Men58:19 - Emotions in Work and Raising Boys01:01:33 - Psychological Safety at Home01:03:15 - Emotional Miscommunication with Kids01:19:01 - Autonomy and Choosing Your CircleHosted by Ausha. See ausha.co/privacy-policy for more information.
Today on the Social-Engineer Podcast: The Security Awareness Series, Chris is joined by Jowan Joseph. Chris and Jowan discuss the importance of effective communication, role adaptation, and the psychological aspects of crisis situations. The discussion emphasizes the need for proactive preparedness and building trust within teams to navigate challenges effectively. [Aug 18, 2025] 00:00 - Intro 00:32 - Jowan Joseph Intro 00:44 - New Format 01:24 - Intro Links: - Social-Engineer.com - http://www.social-engineer.com/ - Managed Voice Phishing - https://www.social-engineer.com/services/vishing-service/ - Managed Email Phishing - https://www.social-engineer.com/services/se-phishing-service/ - Adversarial Simulations - https://www.social-engineer.com/services/social-engineering-penetration-test/ - Social-Engineer channel on SLACK - https://social-engineering-hq.slack.com/ssb - CLUTCH - http://www.pro-rock.com/ - innocentlivesfoundation.org - http://www.innocentlivesfoundation.org/ 03:08 - Tabletop...Child's Play 04:36 - Phase One: Assigning Roles 07:11 - Going Rogue 08:05 - Measuring Tone 09:22 - A Few More Twists 09:57 - Some Heads Are Gonna Roll 10:41 - Communication Breakdown 12:17 - Post Mortem 13:44 - Alignment at Scale 14:57 - Divide and Conquer... Together 17:31 - Proactive Instead of Reactive 20:21 - The Communication Gap 21:22 - Trust Factor 22:15 - Wrap Up & Outro - www.social-engineer.com - www.innocentlivesfoundation.org
Some conversations are uncomfortable, but avoiding them comes with a cost.You want a more successful career, a more fulfilling relationship, a more meaningful life? What if all that's standing in your way — are the conversations that you're avoiding?“Most things that we want in life are on the other side of a difficult conversation,” says Jenn Wynn, a professor at NYU Stern School of Business and previously the director of education at the Obama Foundation. For nearly 10 years, she has taught a course on difficult conversations that equips people to communicate through discomfort in pursuit of what they want. “Sometimes it's a difficult conversation with a loved one, a colleague, a boss… sometimes it's a difficult conversation with myself,” she says. “Are you going to give up on your biggest dreams because you weren't willing to step out of your comfort zone?”In this episode of Think Fast, Talk Smart, Wynn and host Matt Abrahams discuss how to build the “hard but worth-it skills” necessary for difficult communication. Whether it's asking for a raise, setting boundaries, or addressing conflict, Wynn's insights show that the conversations you're avoiding aren't just holding you back — they're keeping you from the life you really want.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium.Episode Reference Links:Jenn WynnThe H.I. Note: Healing Inspirations from LifeEp.22 Under Pressure: How to Communicate Clearly and Timely During a Crisis Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:27) - Understanding Difficult Conversations (04:44) - Developing Emotional Intelligence (05:44) - Self-Awareness, Pause, Reframe (07:59) - Common Communication Barriers (09:55) - Listening for Understanding (12:32) - Using AI for Communication (14:24) - Creating Psychological Safety (17:00) - The Final Three Questions (23:45) - Conclusion ********This Episode is brought to you by Strawberry.me. Get $50 off coaching today at Strawberry.me/smartBecome a Faster Smarter Supporter by joining TFTS Premium.
Psychological safety is often discussed but rarely understood as a performance driver. Too often, it's treated like a value statement or one-time training session. In this episode, Dr. Bill Howatt joins Karina Young to discuss why that approach falls short and what needs to be done to make psychological safety measurable. Bill, Chief Mental Health Officer and Founder of Howatt Human Resources Consulting Inc., shares what most leaders miss about emotional well-being at work and how to equip managers with habits that stick. He and Karina also explore how conflict can strengthen teams, the problem with overcomplicated programs, and why less is more when it comes to learning. With clear advice on framing these conversations for executive buy-in, Bill helps HR leaders move from check-the-box efforts to culture-shaping strategy. For anyone tasked with building safer, stronger teams, this episode is a practical look at what matters most: how people feel. Join us as we discuss: (00:00) Meet HR Superstar: Dr. Bill Howatt (01:10) Why psychological safety is still misunderstood (04:26) How employee feelings impact business outcomes (06:50) When HR strategy works in isolation (07:59) Reframing psychological safety for executive buy-in (10:15) Misconceptions about mental health in the workplace (14:58) Why most accountability efforts fall apart (19:21) Conflict is a missed opportunity (20:25) How trusted leaders navigate emotional friction (27:51) Building a real psychological safety program (34:07) Why less is more in HR training Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's Employee Engagement Playbook: https://www.15five.com/ebook/engage-to-excel-15fives-employee-engagement-playbook/?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Employee For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo Bill Howatt's LinkedIn - https://www.linkedin.com/in/howatthr/
Friday night card game clash, or shareholder dispute – at its core, all conflict is the same.Ursula Taylor has seen time and time again, from the court room, to the board room, that every conflict is created and perpetuated from unprocessed human emotion. From litigation attorney, to conflict consultant, she now helps leaders and teams turn conflict into opportunity. By transmuting the infectious, emotionally-charged energy of shame, fear or distrust – softer, more grounded energy can take its place, clearing the path to resolution.Ursula shares stories from her legal days, and the learnings we can all apply to our daily lives to do conflict better – as leaders, facilitators, and most of all, humans. Find out about:Why Ursula believes conflict isn't inherently bad, but rather an opportunityConflict learnings from litigation we can apply to facilitation – and lifeRecognising the emotional energies that arise, and re-tuning them into clarity, rational decisions and resolutionWhy the unprocessed emotions of fear, shame and distrust are the true source of conflictWhy successful transformation doesn't always require both conflicting parties to agreeDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Ursula Taylor:LinkedInWebsiteShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
When leaders ignore certain behaviors, they silently approve them, eroding company culture. This episode reveals how overlooked actions, from aggressive communication to missed deadlines, can negatively impact your team. We discuss why leaders make excuses and offer actionable steps to identify and address these issues, helping you build a consistent and productive work environment where everyone thrives. For more resources on developing leadership skills visit us at Revela. Where we've helped hundreds of executives lead productive teams and thriving organizations. This podcast is produced by Two Brothers Creative.
Welcome to the Sustainable Clinical Medicine Podcast! In this episode, Dr. Sarah Smith welcomes Dr. Tracey O'Connell, a radiologist whose career journey took a transformative turn when she left a toxic private practice after 16 years. Together, they dive into Dr. O'Connell's path from aspiring psychiatrist to radiologist and ultimately to her work focusing on vulnerability, shame resilience, and expressive writing—especially among physicians and marginalized groups. Dr. O'Connell opens up about her early influences, the emotional challenges of medical training, and how technological shifts in radiology contributed to feelings of isolation. She shares her personal experience of grappling with shame and the toll that unsustainable work practices can take on mental health. Dr. O'Connell also discusses how discovering expressive writing and the work of Brene Brown helped her reconnect with herself and build resilience—insights she now brings to her coaching and writing workshops. If you're a clinician looking for ways to create a more sustainable career and life, or interested in how vulnerability and self-reflection can transform your wellbeing, this candid conversation offers inspiration, tools, and hope. Let's dive in! Here are 3 key takeaways from this episode: Vulnerability is Key to Physician Well-being: Dr. O'Connell highlights that being vulnerable with ourselves is a crucial first step. This can be made more accessible through expressive writing, providing a safe space for self-reflection before sharing with others. Redefining Career “Success” in Medicine: Her story challenges the idea that conforming to traditional work patterns is the only path forward. Doing things differently to protect personal well-being sometimes feels isolating, but it's a vital part of creating a sustainable career. Expressive Writing as a Healing Tool: She describes how non-judgmental self-reflection through writing can unlock growth and be a gateway to real change—especially for those struggling with burnout, shame, or isolation in clinical settings. Meet Dr. Tracey O'Connell: Tracey O'Connell, MD is a radiologist, professional certified coach, consultant, educator, and facilitator of expressive writing and Brene Brown's shame resilience programs. She provides tools for good people having a hard time, tired of feeling lonely, negative, or out of place. After many years of feeling "not enough" as a person, a physician, a parent, or partner, her work fosters positive self-worth, psychological safety, and shame resilience for others. She is currently adjusting to life as an "empty nester" and is curious about what's next for her. Physician Coach | Traceyoconnellmd.com -------------- Would you like to view a transcript of this episode? Click Here **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don't forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.
A leadership psychologist shares the toughest workplace turnaround of her career, the skill most leaders get wrong, and how to restore trust, unity, and results. In this episode Rebecca Jenkins and Callum Jenkins talk with Dr. Mira Brancu, leadership advisor, licensed psychologist, and CEO of Towerscope, to explore how and why leadership needs to evolve. Mira has over 20 years' experience helping technical experts transition into leadership roles, navigate complex organisations, and build trust in challenging environments. Mira is the author of Millennial's Guide to Workplace Politics and host of The Hard Skills Podcast, where she focuses on the intersection of leadership, behavioural science, and organisational psychology. Together, we dive into: Toxic vs. healthy cultures - what the warning signs look like and how to intervene early. Psychological safety - why it's the cornerstone of innovation and high performance. The leadership skill most leaders struggle with right now - and how to improve it. Introvert vs. extrovert leadership - busting the myths and understanding their unique strengths. Humility and confidence - finding the balance between approachability and authority. How to rebuild trust in a team - after conflict, politics, or organisational trauma. Mira also shares her pivotal career moment, in being asked to lead a “toxic and hostile” workplace early in her career and the lessons that shaped her approach to leadership ever since. If you're a leader navigating change, wanting to engage your team more deeply, or curious about how leadership styles need to shift now, this conversation will challenge and inspire you. Connect with Dr. Mira Brancu Website: gotowerscope.com LinkedIn: linkedin.com/in/mirabrancu Podcast: The Hard Skills Podcast Book: Millennial's Guide to Workplace Politics Resources & Links Rebecca Jenkins – LinkedIn | RJEN Callum Jenkins – LinkedIn The CEO Revenue Architecture Briefing - access your copy here to avoid revenue growth plateaus Listen now - if you enjoyed the conversation, please leave a review on your favourite podcast platform and share it with a colleague who's passionate about leadership.
This week on the PSM Show, we're bringing back one of our most impactful episodes while Deirdre and Damion are out at Amplify AEC. Whether you lead interview prep or support it behind the scenes, this episode offers a powerful mindset shift: coaching is not about directing or fixing. It's about creating emotional safety and helping people shine under pressure. If you've ever coached a must-win team or sat through a feedback session that crushed more than it helped, this one's for you.
Jason Tham, co-founder and Chief Innovation Officer of Nulogy, joins the Do Good to Lead Well podcast to share his insights into effective leadership in a rapidly evolving world. Authenticity, relatability, and a compelling purpose are not just buzzwords for Jason—they're the foundation of a resilient leadership style that thrives on change. As we navigate complexities in fields like supply chain management, Jason emphasizes the critical role of adaptability and agility. His personal TEDx talk and numerous accolades craft a leadership narrative where values lead the way.Moving beyond traditional business frameworks, we explore the transformative power of core values in building purpose-driven organizations. Jason reveals the importance of prioritizing people and relationships over products, a strategy that has guided Nulogy to sustainable success. By focusing on co-creation and community, we discuss how maintaining alignment with an organization's North Star fosters growth and adaptability. With a culture rooted deeply in positive leadership, continuous improvement, and shared success, there's a refreshing take on how regular reflection and dialogue integrate new members into this thriving ecosystem.Resilience and mentorship take center stage as we uncover the intricate balance between persistence and knowing when to pivot. Jason shares personal stories that illuminate the journey through adversity and the empowering role of a supportive network. We weave in narratives of psychological safety, addressing loneliness at the top, and the insidious nature of imposter syndrome. He even shares a powerful leadership lesson he learned from his daughter. Listen in as Jason makes the compelling case that strong leadership is inextricably linked to authenticity, purpose, and the courage to embrace challenges while fostering an inclusive environment.What You'll Learn- The transformative power of core values in building purpose-driven organizations.- How adaptability and agility are essential to navigate complex times.- The balance between persistence and knowing when to pivot.- The role of mentorship and a supportive network in fostering resilience.- Addressing challenges like imposter syndrome and fostering psychological safety within teams.Podcast Timestamps(00:02) – What are the Key Leadership Qualities in a Changing World?(14:09) - Strategic Alignment Through Core Values(26:21) - Building Resilience Through Mentorship(40:34) – Personal Journey of Resilience and Community(46:36) - Leadership and EmpowermentKEYWORDSPositive Leadership, Innovation, Authenticity, Adaptability, Agility, Diversity, Equity, Inclusion, Purpose, Resilience, Mentorship, Psychological Safety, Growth Mindset, Core Values, Continuous Learning, Overcoming Adversity, Maximizing Engagement, Energy Management, Learning Conversations, Values-Based Leadership, CEO Success
What's the real difference between trust and psychological safety? Most leaders think having trust on their team is enough, but they're missing half the picture. In this episode, Junior and Tim explain why teams can trust their leaders yet still feel unsafe to speak up, breaking down the critical distinction between positive predictability (trust) and rewarded vulnerability (psychological safety). Through real-world examples and practical advice, they reveal how trust only gets people to show up, while psychological safety gets them to speak up, and why both are essential for high-performing, innovative teams. If you want to learn how to build a culture where people show up, speak up, and contribute their best ideas, this conversation is for you.
A Mary Poppins' bag of glitter, a big beating drum, a lump of clay, and a shiny gold crown. Bringing her wonderful, precious collection of props to the show, is the brilliant Paula Short.As a personal development psychotherapist, talented actress, and the founder of a 1997 youth centre, facilitation has been a guiding constant in Paula's life and work. Now as a self-exploration retreat host, she facilitates deep transformation through the expressive arts, helping people to welcome unchartered emotions without shame.We explore how donning the cloak of the villain in a fictional story can become an embodied breakthrough, why the collective support of the group can be liquid gold, and why Paula has such an issue with tissues.A special, heartfelt conversation – join us!Find out about:How roleplay, costumes and props can help us to access buried feelings and emotionsThe importance of letting emotions free-flow without interruption, or ‘tidying' them awayHow Paula create safe containers for self-exploration through playNavigating our trauma responses, and why we must learn to trust our own vulnerabilities Normalising say ‘no' – and why doing so gives us autonomy, helps us reconnect to our boundaries, and signals emotional safety to othersDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Paula Short:LinkedInWebsiteShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
Summary In this episode, Andy welcomes Jeffrey Hull and Margaret Moore, co-authors of The Science of Leadership: Nine Ways to Expand Your Impact. Drawing from over 50 years of leadership research and tens of thousands of studies, Jeff and Meg offer an accessible roadmap for leaders who want to grow in meaningful, evidence-based ways. As coaches and leaders at the Institute of Coaching, they distill complex research into nine practical leadership capacities that help you expand your impact while staying grounded. In this conversation, they unpack what it means to be a conscious leader and why self-awareness is essential. You'll hear how cultural context affects leadership perceptions, what it takes to be ready to grow, and how to quiet the "ego noise" that can derail your effectiveness. Whether you're managing a team across time zones or parenting in today's high-pressure environment, the insights from this episode are deeply practical and immediately usable. If you're looking for insights on how to lead with more clarity, authenticity, and impact, this episode is for you! Sound Bites "Leadership isn't about you as much as it is about your impact on others." "Motivation and confidence are twin engines that power real growth." "Quieting your ego doesn't make you less effective. It gives you clarity." "Cultural norms can shape how leadership is perceived, but respect always translates." "Transformational leadership isn't about having a vision. It's about co-creating one." "Parenting is leadership. And it's one of the best places to practice these capacities." "The book is a self-coaching tool for everyday leaders who want to grow with intention." Chapters 00:00 Introduction 01:49 Start of Interview 02:00 What From Your Early Life Influenced How You Think About Leadership? 08:00 What Types of Leadership Books Make You Shake Your Head? 11:08 What Do You Mean by Leadership? 17:30 How Do We Know If We're Ready to Grow as Leaders? 21:00 How Do Cultural Norms Affect the Practice of These Capacities? 25:45 What Does It Mean to Be a Conscious Leader? 35:00 What Is a Quiet Ego, and How Do You Quiet Ego Noise? 38:30 What Does Transformational Leadership Look Like in Practice? 40:30 A Practical Way to Develop This Capacity 45:28 What Can Parents Learn From This Book to Lead Better at Home? 48:46 End of Interview 49:20 Andy Comments After the Interview 53:00 Outtakes Learn More You can learn more about Jeff, Meg, and their work at ScienceOfLeadership.com. For more learning on this topic, check out: Episode 344 with Peter Bregman about how you can change other people by setting the conditions under which they're willing to change. Episode 416 with Jim Kouzes. He's been with us four times, each episode exploring research-driven insights on leadership. Episode 252 with Marcus Buckingham about the Nine Lies we believe about work and leadership, and what to do about them. Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Self-Awareness, Coaching, Organizational Behavior, Servant Leadership, Team Culture, Feedback, Psychological Safety, Confidence, Change Readiness, Authenticity, Conscious Leadership, Project Management The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license
Episode NotesWhy listening is the most underutilized leadership superpowerThe hidden root causes of burnout (hint: it's not just overwork)How to give and receive feedback without triggering egoBuilding psychological safety one honest moment at a timeThe surprising reason why emotionally intelligent leaders are the most effectiveRecommended Resources:Dare to Lead by Brené BrownLeaders Eat Last by Simon SinekThink Again by Adam GrantPodcast: WorkLife with Adam Grant www.YourHealth.Org
In this encore episode of Building Better Managers, host Wendy Hanson talks with experts Karolin Helbig and Minette Norman to explore the critical concept of psychological safety in the workplace. They discuss the importance of creating an environment where employees feel safe to express themselves, share ideas, and take risks without fear of negative consequences. The conversation covers practical strategies for leaders and team members alike to foster psychological safety, including communication techniques, managing reactions, embracing failure, and designing inclusive rituals. Key takeaways: Psychological safety is essential for creativity and innovation. Leaders set the tone for psychological safety in teams. Everyone in a team contributes to the climate of safety. Communicating courageously is a foundational element of safety. Managing reactions is crucial for maintaining psychological safety. Embracing failure can lead to valuable learning opportunities. Inclusive rituals can enhance team dynamics in hybrid settings. The power of pause can help in managing responses effectively. Little changes in behavior can lead to significant cultural shifts. Psychological safety requires deliberate cultivation and practice. Meet Minette: Minette Norman is a consultant and speaker specializing in inclusive leadership development, with a focus on fostering psychological safety to create inclusive work environments. Prior to her work in inclusive leadership, Minette spent many years leading global technical teams in the software industry, giving her a deep understanding of the challenges facing organizations in today's fast-paced and constantly evolving business landscape. Meet Karolin: Karolin Helbig is an expert in helping leaders optimize team performance and transform their organizations through the development of mindset, emotional intelligence, and psychological safety. With over 15 years of experience as a top management consultant at McKinsey & Company, Karolin has a wealth of expertise in driving business success. Additionally, Karolin holds a PhD in human genetics from the Phillipps-Universität in Marburg, Germany. Follow: Minette on LinkedIn - https://www.linkedin.com/in/minettenorman/ Minette Website: https://www.minettenorman.com/ Karolin on LinkedIn: https://www.linkedin.com/in/karolinhelbig/ Karolin Website: https://karolinhelbig.com/ The Psychological Safety Playbook: https://thepsychologicalsafetyplaybook.com/ Subscribe to our podcast on your favorite podcast platform! Do you enjoy our show? One of the best ways to help us out is leave a 5-star review on your platform of choice! It's easy - just go here: https://www.newlevelwork.com/review For more information, please visit the New Level Work website. https://www.newlevelwork.com/category/podcast © 2019 - 2025 New Level Work
We are human beings, not human doings! So how did we find ourselves doing more, more, more, when all we've ever needed exists here within us?Emanuele Mazzanti is here to remind us of this. As a facilitator alchemist for EY and an energy-giver at heart, he carves out space for authentic human experience, playfulness, and emotional depth, in a highly results-driven, corporate world.His approach is simple: connection before content, curiosity before questions, and presence before perfection, as he shows leaders how to show up in new, deeply connecting ways.So if you're ready to swap the PPT for something that feels a little more personal, this one's for you!Find out about:How to make more space to just be, in a culture obsessed with doingHow to foster emotional presence in corporate settings to enhance performance, decision-making and meaningful depthResisting the facilitative urge to fill workshops with content, tools and structureAnd why real transformation comes from simple, stripped back, human momentsThe mindset leaders must nurture to show up with empathy and curiosityDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Connect to Emanuele Mazzanti:LinkedInShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
New DEI After 5 episode live nowWe've all heard the terms: psychological safety, belonging, trust. They get tossed around in company town halls, folded into DEI statements, and dropped into leadership training decks. But let's be real — most of what gets said about them barely scratches the surface.In this week's episode of DEI After 5, I go beneath the buzzwords.Psychological safety isn't about being “nice.” It's not just about making people feel good. It's about creating the kind of culture where people aren't punished — directly or indirectly — for being honest, asking questions, making mistakes, or challenging the status quo. It's the fertile ground where belonging and trust actually have a chance to grow.And yet, too often I see organizations trying to build belonging without doing the hard work of fostering safety. Or trying to build trust while still leading with secrecy and control. (Let's talk about those “secret squirrel conversations.”)Here's what I unpack in this episode:* Why psychological safety must come before belonging or trust can take root* How micro-moments — like who gets cut off in meetings or whose ideas get traction — shape the culture more than any policy ever could* What it looks like when psychological safety becomes performative* How leaders can begin to repair trust and model the safety they want their teams to feel* Why ongoing, real-time feedback (not just surveys) mattersIf you're a people leader, a change agent, or just someone who wants to help shape a healthier workplace culture — this episode is for you.We also explore what it means to slow down, assess the health of your team, and ask the right questions about how your people are really doing. Because the truth is, safety doesn't live in the mission statement. It lives in the day-to-day experiences of your team.As always, I'd love to hear what resonates — drop your thoughts in the comments or share how psychological safety is (or isn't) showing up in your workplace.Until next time,~Sacha This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
In episode 128 of Nonprofit Mission: Impact, Michael Randel joins Carol to explore how psychological safety—often dismissed as a “soft” concept—plays a critical role in nonprofit team performance, learning, and innovation. They discuss: The connection between organizational readiness and the deeper human dynamics that shape effective leadership and collaboration. What psychological safety looks like in action, Why it's vital in today's polarized climate, How nonprofit leaders can foster inclusive, high-trust environments where people feel safe to speak up, take risks, and learn from mistakes. Episode highlights: [00:08:55]
This week, our social work hosts delve into what psychological safety means in professional environments, explore how it enables better professional decision-making, and reflect on how it can improve employee wellbeing and reduce burnout. They also share personal insights and experiences. Join the conversation every Friday morning. Created by social workers, for social workers.
Introduction: What does culture really mean beyond the buzzwords and ping pong tables? In this episode, we explore the real foundations of engaged teams with Shannon Nutter, former C-suite leader who led global operations. We'll uncover why 79% of employees are disengaged and what leaders can do to create environments where people actually want to contribute their best work. Summary: Shannon breaks down the difference between surface-level culture initiatives and the deep work of creating psychological safety. She shares practical insights on balancing efficiency with effectiveness, the power of clarity in leadership, and why treating symptoms instead of root causes keeps teams stuck in endless cycles of firefighting. Highlights: Why engagement scores are at a devastating 21% despite all the "collegial culture" talk The T-bar concept: balancing human needs with business results How to create psychological safety where teams can fail, debate, and challenge ideas The difference between compliance (capturing minds) and commitment (capturing hearts) Real examples of when technology should step back and humans should step forward Key Takeaways: Culture isn't benefits or perks - it's how work gets done AND how it makes people feel Leaders must create focus, alignment, clarity, accountability, and psychological safety Ask yourself: "When was the last time someone disagreed with me publicly?" Efficiency without effectiveness is just busy work that doesn't solve real problems Next Steps: Evaluate your team's psychological safety by tracking when people last disagreed with you Review your current processes - are you solving problems or just making things faster? Schedule one-on-ones focused on understanding what motivates each team member Connect with Shannon on LinkedIn: https://www.linkedin.com/in/shannon-nutter/
In Part 2 of their conversation on psychological safety, Drs. Drew Brannon and Cory Shaffer move from definition to application. Now that the myths are cleared up, how do you actually build psychological safety in your team or organization? They explore actionable ways to bring it to life, like doubling down on meaningful work goals, balancing advocacy with inquiry, and creating space for candid dialogue. Learn how to foster a culture where people feel safe enough to grow and perform at their best.
On this episode of Ditch the Lab Coat, Dr. Mark Bonta sits down with Dr. Georg Haymerle—once a top head and neck surgeon in Europe and Australia, now a dedicated advocate for culture change in medicine. Georg's journey is anything but typical: after reaching the pinnacle of surgical mastery, he made the radical decision to walk away—not because of burnout or failure, but to confront the invisible crisis unraveling healthcare teams from within.Join us as we dive into Dr. Haymerle's powerful story: from the grueling demands of 14-hour cancer surgeries and the accidental discovery of high-functioning, trust-based teams, to the moment when his own department's spirit collapsed under uncertainty. We'll explore why human factors like psychological safety and simple acts of gratitude can impact patient outcomes just as much as surgical skill. Dr. Haymerle takes us inside the often-overlooked world of healthcare team dynamics, revealing why he left the operating room behind to fix something even more delicate than anatomy: the fractured culture that shapes how care is delivered.If you've ever wondered whether culture truly matters in medicine—or how speaking up, vulnerability, and a heartfelt “thank you” might just save a life—this episode will stay with you long after you listen. Tune in for a heartfelt, evidence-based conversation about what really keeps healthcare teams—and their patients—thriving.Episode Highlights1. Team Spirit Transforms Outcomes — Cohesive, trusting teams dramatically improve surgical efficiency and patient safety, sometimes reducing surgery times by hours.2. Culture Changes Everything — Good workplace culture is just as critical as skill—loss of hope or toxic environments erode performance and morale.3. Technical Skill Isn't Enough — High technical mastery won't guarantee success if team dynamics and relationships are neglected or dysfunctional.4. Vulnerability Builds Excellence — When team members can safely show weaknesses and ask for help, everyone benefits, including patient outcomes.5. Money Isn't the Motivator — Financial rewards alone don't solve morale or performance issues; intrinsic motivators and appreciation matter more.6. Gratitude Is Powerful Medicine — Simple, genuine thank-yous are rare but transformative, fueling motivation, engagement, and mutual respect in healthcare teams.7. Speaking Up Saves Lives — Creating environments where all voices are heard—regardless of hierarchy—prevents errors and fosters innovation.8. Change Requires Leadership Buy-In — Cultural shifts succeed only when leaders acknowledge problems and model openness to feedback and improvement.9. Early Intervention Matters — Recognizing “the spiral” of team dysfunction early and addressing it promptly can prevent long-term damage and staff turnover.10. Healthcare Must Evolve — Emphasizing the human side of medicine—connection, gratitude, honest conversation—represents the future of safe, effective healthcare.Episode Timestamps03:58 — Career Shift in Healthcare Path06:41 — From Timid to Skilled Surgeon10:12 — Human Factors Impact Medical Outcomes14:33 — Creating a High-Performing Team19:10 — Building Trust for Departmental Progress22:37 — Surgical Trainee Silence Dilemma23:26 — Breaking Hierarchies: Encouraging Open Dialogue26:56 — Healthcare Organizations' Capacity for Change32:49 — Austrian Healthcare's Resistance to Change34:26 — Revolutionizing Healthcare Through Change37:54 — Targeting Female Leaders in HealthcareDISCLAMER >>>>>> The Ditch Lab Coat podcast serves solely for general informational purposes and does not serve as a substitute for professional medical services such as medicine or nursing. It does not establish a doctor/patient relationship, and the use of information from the podcast or linked materials is at the user's own risk. The content does not aim to replace professional medical advice, diagnosis, or treatment, and users should promptly seek guidance from healthcare professionals for any medical conditions. >>>>>> The expressed opinions belong solely to the hosts and guests, and they do not necessarily reflect the views or opinions of the Hospitals, Clinics, Universities, or any other organization associated with the host or guests. Disclosures: Ditch The Lab Coat podcast is produced by (Podkind.co) and is independent of Dr. Bonta's teaching and research roles at McMaster University, Temerty Faculty of Medicine and Queens University.
Episode NotesGuest: Aubrey Wall, Executive Director of Curriculum and Learning Design at Your HealthTopics Covered:Shifting from K–12 leadership to adult educationCreating psychologically safe environments for learningWhy adult learners are more capable than we thinkDesigning mobile-first and blended learning experiencesThe power of curiosity, experimentation, and humilityHow adult learning connects directly to patient careHighlight: “If you're not willing to learn, no one can help you. If you're determined to learn, no one can stop you.” www.YourHealth.Org
Why do some people grow while others stay stuck, despite having the same background, training, and opportunities? In this episode, Junior and Dr. Timothy R. Clark explore the critical but often overlooked factor: coachability. They break it down into two essential components: willingness and self-awareness, and explain how leaders can identify, develop, and leverage coachability to accelerate performance. Whether you're leading a team or developing your own skills, this conversation will challenge the way you think about growth, feedback, and potential.
Bitten by the magic bug at a bar mitzvah when he was 12-years old, and led on a lifelong journey from teacher, to coach, to psychologist and magician, is Dr Ben Levy. Now the founder of Magic Lessons, he's on a mission to make learning feel exactly that – magical!Blending magic and psychology, Ben teaches a five-ingredient secret formula for high achievement in the classroom and the boardroom, all in 20 minutes! A magic trick that shows participants that with a little bit of belief, and a momentary relinquishing of control, they too can achieve brilliant, unexpected things.Ben invites us into his magic circle, as he shares his special ABC ME framework, and why surprise, awe, and play really do work wonders for deep learning.Find out about:How magic can facilitate curiosity, insight, deep learning, and skills acquisitionThe two-way exchange of magic performances, from projection to introjectionThe five-part ABC ME (Ability, Belief, Clarity, Motivation, Environment) frameworkHow to understand and manage responses, when magic takes away participant controlDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Coaching Survey - Feel free to complete to identify where to focus, in order to achieve your priority goals.Connect to Ben:LinkedinShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
Send us a message, we can't respond. If you'd like a response email us at rick@warriorswaymindset.comIn this conversation, Rick Yee and James Robbins delve into the complexities of leadership, emphasizing the importance of authenticity, energy, and accountability. They explore the journey into leadership, the significance of personal challenges, and the balance between credentials and competency. The discussion also highlights the need for psychological safety in the workplace, the role of engagement drivers, and the differences between leadership at home and work. Ultimately, they stress the importance of understanding personal desires and effective decision-making in leadership roles. In this conversation, James Robbins and Rick Yee explore the multifaceted nature of leadership, emphasizing the importance of empathy, connection, and personal growth. They discuss the burdens leaders carry, the necessity of male camaraderie, and the challenges of leading both in the workplace and at home. The dialogue culminates in a reflection on the journey to finding one's purpose and the significance of engaging in hard things to foster growth and resilience.Connect with James here Books & WebsitesWebsite: https://www.jamesrobbins.com/The Call to Climb: https://iwillclimb.com/Nine Minutes on Monday: https://www.amazon.com/s?k=nine+minutes+on+monday&crid=3AHPGSCVYB3ZA SocialsInstagram: @james.r.robbinsYouTube: @james.r.robbinsFacebook: James RobbinsTikTok: @james.r.robbins Click the HERE to choose your path! Click HERE to choose your path! Support the showJoin our Discord community now and start your transformation today!MEN click here ----- WOMEN click here If you want more information on our programs head over to our website here
Episode Highlight: On this episode of the Embracing "Only" podcast, we come together for an emotionally honest conversation about fear, bias, and what it means to be seen as suspicious simply for existing. We explore how microaggressions, implicit bias, and systemic racism continue to shape the lived experience of women of color and what it really means to advocate, to listen, and to lead with courage.Key Discussion Points:01:10 Real-Life Racial Profiling Experience: Archita shares a moment of racial profiling on her morning walk and how the aftershock reverberated through her sense of safety and belonging.05:41 The Toll of Constant Vigilance: There is an emotional and physical toll that comes with constantly being on high alert for bias and microaggressions. The best action you can take is not to engage.10:34 Stop Explaining Away Oppression: Don't explain someone's pain away. Believe people when they tell you what happened, even if it makes you uncomfortable.12:07 Understanding Who Is Responsible for Your Fear: This is a challenge for adults to examine the source of their fear rather than projecting it onto others. And to help the next generation not inherit this fear.19:26 Calling Out Bias in the Workplace: When you see bias happening in the workplace, you owe it to your employees to call it out.23:53 The End of Grace for Willful Ignorance: People who choose not to care and not to understand bias just because it doesn't apply to them are willfully ignorant.In Summary: Olivia and Archita delve into the complexities of experiencing and addressing racial bias and microaggressions. They highlight the importance of recognizing and interrupting bias and educating children about diversity without fear.Resources from this episode:Story of Now by Shelina JanmohamedIf you happen to be a woman of color and you are looking for a community of like minded women, join Olivia here: https://www.mysistersshoulders.com/.Ready to make a change?→ If you are struggling to navigate your corporate career but are ambitious and have goals you want to accomplish quickly, Olivia is the coach for you. She can help you reach your goals. Reach out to her on LinkedIn or visit oliviacream.com.→ If you are ready to transition out of Corporate and want to start building a profitable portfolio career as a business owner, board member or more, but you're unsure of the next steps, Archita can guide you through a successful transition to entrepreneurship. Reach out to her on LinkedIn or visit architafritz.com.Connect with your hosts:Follow Embracing Only on LinkedIn, Instagram, and Facebook, or check out the website._________Produced by IdeablossomsReady to make a change?→ Struggling with your corporate career but have big goals? Reach out to Olivia on LinkedIn or visit oliviacream.com.→ Ready to leave corporate or start a side venture? Archita can guide your next steps.Reach out to her on LinkedIn or visit architafritz.com.
What if “growing up” isn't something we outgrow, but a process leaders and organizations must intentionally shape? In this episode, Chris and Mark challenge modern assumptions about adolescence, psychological safety, and leadership development. They unpack why ancient identity rituals mattered, what happens when “being” and “doing” get conflated, and how real impact is more than just making people feel safe. You'll learn why creating space is only half the equation and why high-performance cultures demand more than comfort. You'll hear: Why adolescence is a social invention (and what it means for your team) The hidden risks of overvaluing psychological safety How to separate “who you are” from “what you do” Why leadership means finishing the job, not just starting the conversation The real formula for impact: right motive + right action
Joelle Tegwen: Building High-Performing Teams Through Three Essential Elements Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joelle identifies three essential characteristics for Scrum Master success: psychological safety, collaboration, and cross-skilling with role blurring. She emphasizes the importance of teams being comfortable with conflict, drawing from Amy Edmondson's work and Google's Project Aristotle research. Her approach involves mapping where a team currently stands and focusing on one of these three characteristics at a time. The key is building relationships where challenging each other becomes positive behavior, being clear about what you're trying to achieve with the team, and regularly checking in for feedback. Success comes from creating an environment where team members can grow beyond their individual silos while maintaining strong collaborative relationships. Featured Retrospective Format for the Week: Sailboat Retrospective As a consultant frequently joining new teams, Joelle relies on the Sailboat retrospective format to quickly understand where teams are positioned. Teams use the sailboat metaphor to explain their current situation, which gives her rapid insight into their challenges and strengths. This format is particularly valuable because it helps her identify what not to change - understanding what the team considers their strengths prevents well-intentioned interference with what's already working well. The visual metaphor makes it easy for teams to express complex dynamics while providing the facilitator with actionable intelligence for coaching direction. Self-reflection Question: Looking at your current team through the sailboat metaphor, what would you identify as the wind in your sails versus the anchors holding you back, and how might this perspective change your improvement priorities? [The Scrum Master Toolbox Podcast Recommends]
In this episode, Drs. Drew Brannon and Cory Shaffer unpack the growing buzz around “psychological safety” and why many misunderstand what it really means. As the term gains popularity, it's often reduced to “being nice” or mistaken as guaranteed agreement. Drawing on research by Amy Edmondson (Harvard Business Review), they explore the real meaning: the freedom to be constructively candid without fear. Tune in for part one of this deep dive into the art and science of true psychological safety.
Forced fun is not play. And your team knows the difference. Episode Summary: In this Summer Sip, Jenn and Shelby revisit the playful wisdom of Jeff Harry—top HR voice, bow-tie enthusiast, and workplace play evangelist. This episode isn't about ping pong tables or mandatory karaoke. It's about how real play fuels real performance. Jeff dismantles the myth of “fun-at-work” by reminding us that true play requires psychological safety, freedom, and connection to purpose. He shares how following his love for toys didn't lead to the joy he expected — and how discovering his own play style did. Whether you're trying to beat burnout, build braver teams, or rediscover what lights you up, this sip is a nudge to find your own flavor of play. (Bonus: it might just be where your best work is hiding.) Key Takeaway Your brilliance is in your blind spot. Play is how you find it. Guest: Jeff Harry Named a top HR voice by SHRM and a featured speaker at the NFL and NPR, Jeff Harry helps teams rediscover joy through play. With equal parts research, whimsy, and real talk, he teaches leaders how to build psychologically safe workplaces where innovation and humanity thrive. Host: Jenn Whitmer Jenn is an international keynote speaker, leadership consultant, and the founder of Joyosity™, helping leaders create positive, profitable cultures through connection, curiosity, and joy. With a background in communication, conflict resolution, and team dynamics, Jenn helps leaders and organizations navigate complex people challenges, reduce burnout, and build flourishing workplaces. Her insights have resonated with audiences worldwide, blending real-world leadership expertise, engaging storytelling, and a dash of humor to make the hard stuff easier. Whether on stage, in workshops, or with coaching clients, Jenn equips leaders with the tools they need to solve conflict, cultivate communication, and lead with purpose. Her upcoming book, Joyosity, hits shelves on October 21, 2025, offering leaders a fresh approach to joy at work that builds real results. Co-Host: Shelby Merryweather Shelby produces many live streaming shows and podcasts, including Joyosity™. She is also founder and CEO of Sunshine Lane, where she helps creative entrepreneurs lead with clarity and calm. Connect with Shelby at shelbymerryweather.com. Pour Yourself a Full Glass: February 2025 Episodes Episode 75: Eight Ways to Overcome Team Struggles and Stop Burnout Apple | Spotify | YouTube Episode 76: Not Forced Fun: How Play Powers Productivity, Part 1 with Jeff Harry Apple | Spotify | YouTube Episode 77: Tackling Toxic Work Environments with Play and Psychological Safety, Part 2 with Jeff Harry Apple | Spotify | YouTube Episode 78: ICYMI: Half-Play or Full Play: Joy and Productivity at Work with Jenn and Shelby Apple | Spotify | YouTube Want to know your play style? Take this quiz! jennwhitmer.com/play-quiz Joyosity Book Coming this Fall: Join the Joyosity™ Works Very Important Party and get: Early sneak peeks of the book with real tools to help you in your life, your work, and in your leadership. An exclusive chance to shape this message, including cover art, and help other leaders create positive culture with complex people. Behind-the-scenes updates and bonuses. Get in here: Joyosity: How to Cultivate Intense Happiness in Work & Life jennwhitmer.com/books Resources & Links: Free 99 Steps: Why Do I Keep Doing This? Enneagram Motivations. You're not broken. You're just being run by a well-meaning but slightly unhinged internal script. Meet the five motivations behind your leadership quirks and learn how to flip the script with this quick guide. Joyosity Explorer Map will guide you to understanding the deeper purpose and story you tell yourself about your work. Joy is linked to purpose and productivity increases by 20% or more when you directly link your purpose to your work. Ready to Make a Plan: Joyosity™ Jumpstart Get crystal clear on what you want, what's in the way, and what's actually working. In this powerful strategy session, we'll use the Joyosity™ Compass to name your roadblocks and map a leadership plan you can actually follow. No fluff, just traction. Schedule your session here. Starting the Journey: Enneagram Navigator Tired of trying to figure out your Enneagram type from freebie quizzes that leave you more confused than a group text with no context? In this 1:1 session, I'll help you decode your motivations and blind spots so you can finally lead (and live) with clarity, not guesswork. Book your Navigator session here. Ready to Dive In: Joyosity™ Intensive What if you could clear the fog, realign with your values, and build a practical plan for joyful leadership — in just one transformative day? This personalized experience combines deep self-awareness, strategic clarity, and honest-to-goodness joy to help you lead with purpose and still like your life. Start the process here. A Party for More: Book Jenn to Speak When your whole team needs the spark — not just the spark notes — I bring the energy, expertise, and real talk that shifts culture. With contagious joy, practical tools, and plenty of laughter, I help leaders connect, communicate, and make Loved this episode? Rate, review, and share with a fellow leader who's ready to ditch the drama and lead with more joy, curiosity, and clarity — in a quick sip.
Conflict is a natural part of human life, and your salon company is no exception. Our guest Nicholas Burns studies organizational behavior, and he says research demonstrates there are mant healthy ways of managing conflicts within a company. Hint: It starts with team goals, and a work environment where employees know where to turn with a problem, and have a chance to have their voices heard. We explore concepts like super-ordinate goals, peer-to-peer learning, psychological safety, procedural justice and emotional labor. Also: team-building exercises - yes or no?! And how to handle a client who may be oversharing from the chair. Nicholas Burns is a behavioral scientist who studies organizational behavior and questions of how companies can become more efficient and more ethical. He works as a research consultant in New York City. This episode is hosted by SUMM IT UP producer Andrea Muraskin, filling in for Blake Reed Evans. Let us know what you think of this episode! You can leave a rating and review on Apple Podcasts or a comment on Spotify. Follow Summit Salon Business Center on Instagram @SummitSalon, and on TikTok at SummitSalon. SUMM IT UP is now on YouTube! Watch extended cuts of our interviews at www.youtube.com/@summitunlockedFind host Blake Reed Evans on Instagram @BlakeReedEvans and on TikTok at blakereedevans. His DM's are always open! You can email Blake at bevans@summitsalon.com. Visit us at SummitSalon.com to connect with others in the industry.
The conversations we dread, the ones we avoid, and the ones that hold so much emotional weight – are often the ones we wish we'd had sooner. So why do we fear them so much?As a recovering people-pleaser, I know the drill all too well: the bubbling resentment, the unmet needs, and the stories we fabricate in our minds. But rather than run from the difficult conversations in my life, I've learnt how to build the bridges that will carry me to a better outcome.This solo episode is for my fellow people-pleasers, facilitators, leaders, and anyone with a hard conversation on the horizon. So join me, myself and I, as I share my tried-and-tested approach to mastering them with confidence and care!Find out about:The cost of avoiding challenging conversations – and the reward in embracing themTuning into our bodily signals to understand what's happening beneath the emotionGetting clear on the assumptions vs. the facts before a challenging conversationWhy we must acknowledge that challenging conversations starts with us firstFinding a common way forward without mutual agreement or violent languageWhy sharing boundaries transparently can foster respectDon't miss the next episode: subscribe to the show with your favourite podcast player.Links:Watch the video recording of this episode on YouTube.Resources mentioned in the episode:HBR Article: The Right Way to Prepare for a High-Stakes ConversationDeviate: The Science of Seeing Differently by Beau LottoSBI Feedback Model (Situation–Behavior–Impact)Let Them: The Art of Detaching From Judgment by Mel RobbinsDifficult Conversations by Stone, Patton and HeenCrucial Conversations by Kerry PattersonShare your thoughts about our conversation!Support the show✨✨✨Subscribe to our newsletter to receive a free 1-page summary of each upcoming episode directly to your inbox, or explore our eBooks featuring 50-episode compilations for even more facilitation insights. Find out more:https://workshops.work/podcast✨✨✨Did you know? You can search all episodes by keyword to find exactly what you need via our Buzzsprout page!
This podcast episode centers on the pivotal role of psychological safety in leadership and team dynamics, as articulated by our esteemed guest, Elizabeth Vahey Smith. She shares how leaders can cultivate environments where team members feel secure, thereby enhancing collaboration and effectiveness. Throughout our discussion, we delve into the significance of trauma-informed approaches in leadership, emphasizing the need to understand individual backgrounds and emotional experiences. Elizabeth shares practical strategies that leaders can implement to foster psychological safety, ultimately allowing teams to thrive in their mission. We aim to equip our listeners with the insights necessary to navigate the complexities of leadership and create supportive spaces that facilitate growth and healing.Takeaways: This podcast episode emphasizes the critical importance of psychological safety in leadership, which allows team members to express concerns without fear of repercussions. Leaders are encouraged to be trauma-informed, recognizing that past experiences can influence current behaviors and responses in the workplace. The conversation highlights practical strategies for leaders to foster an environment of trust and transparency, which significantly enhances team cohesion and performance. A key theme is the distinction between intention and impact, urging leaders to communicate effectively while being mindful of how their words may affect others emotionally.
Teams want certainty, but in an uncertain world, how can you deliver it? Find out how in this episode. We dive deep with Mike Mears, Leadership Theoretician, former GE change-agent under Jack Welch, and ex-CIA Chief of Human Capital. Mike Mears reveals the neuroscience backed rituals and intelligence inspired frameworks that clear away uncertainty, sharpen your focus, and unleash your team's full potential. From GE's “Workout” sessions to CIA secure briefings, Mike unpacks his three-pillar “Certainty” method. Mike shares the mindset pivots that turn cautious managers into bold innovators, and the battlefield lessons of building true psychological safety, even in the most critical situations. Tune in to discover how these proven insights can elevate your leadership, strengthen your culture, and drive transformative results, starting today. Journey Highlights & Story Beats GE's “Workout” Revelation: Rebecca and Callum discover Mike's first “aha” moment under Jack Welch, how a noisy, chaotic workshop taught him that culture change starts with listening, not lecturing. CIA's Safe-House Confession: Mike recounts the night an agent risked their career to report a critical encryption error, because Mike had built a “safe house” of trust. That moment taught him that psychological safety isn't a luxury; it's a survival tool. Military Roots & Dual-Engine Leadership: From survival-of-the-fittest drills to commanding a nuclear missile site, Mike learned that drive alone breeds burnout and only paired with genuine empathy will people truly follow. Key Takeaways Certainty Overrides Fear Our primitive “survival” wiring clings to the status quo. Weekly 5-minute, agenda-free check-ins and timely praise rewire brains toward confident change. Psychological Safety as a Secure Briefing Room In covert ops, absolute trust saves lives. In business, it unleashes candid feedback and breakthrough ideas. Start small, smile at every team member, ask one open-ended question, then listen. Insight Prompts: Your CEO “Ask” Inspired by CIA Director's, assign each direct report a single, high-stakes question. Give them a week to reflect, and then collect ten ideas back. Dopamine-driven “aha” moments follow. The Dual-Engine Model: Drive + Empathy Military toughness and modern leadership demands both relentless mission focus and genuine concern for people's well-being. Notable Quotes “Great bosses don't force change; they engineer certainty so teams feel safe innovating.” “You don't need all the answers, just the right questions and the space for insights to emerge.” “Pair relentless drive with real empathy, then watch your people follow you anywhere.” Actionable Steps for Leaders. Implement CIA-Style Check-Ins: Five-minute, no-agenda chats each week with every direct report: What's top of mind? How can I support you? Rotate Your Ops: Structure work into three phases, core execution, innovation sprint, and recovery to maintain peak performance and morale. Launch an Insight Prompt: Give each team member one strategic question, set a deadline, reconvene for accountability and harvest high-impact ideas. Connect & Continue the Conversation Mike Mears on LinkedIn linkedin.com/in/mike-mears-leadership-theoretician-4627a889 Email: https://www.mikemears.com Tune in to discover how to harness certainty and lead with the confidence of a CIA strategist—wherever you are in the world. ----more---- Connect with the show hosts below. Callum Jenkins https://www.linkedin.com/in/callumjenkins/ Rebecca Jenkins https://www.linkedin.com/in/rebeccajenkins-rjen/ Subscribe & Follow: If you enjoyed this episode, subscribe and follow the Lead to Succeed podcast for more insights on leadership and business growth. The podcast is brought to you by RJEN https://RJEN.co.uk Strategic Revenue Transformation Gain Access to the CEO Revenue Architecture Briefing 2025 Elevate your revenue engine with the CEO Revenue Architecture Briefing, the definitive executive briefing revealing the essential moves for impactful, strategic growth. A crisp, insightful read for senior leaders delivering: Claim your FREE copy today and start driving results.
In this episode, I sit down with Eric McGrath, CEO of Facial Lounge Group, to explore how building a Culture of Psychological Safety can power high-growth companies. Ranked No. 2,345 on the 2024 Inc. 5000 list, Facial Lounge Group has transformed its leadership and performance by prioritizing an environment where team members feel safe to take risks and voice ideas. Eric shares how cultivating a Culture of Psychological Safety leads to better collaboration, innovation, and resilience within fast-growing teams. We dive into practical strategies leaders can use to reinforce this culture while scaling operations. Tune in to discover how a Culture of Psychological Safety can fuel sustainable growth and unlock your organization's full potential.