Podcasts about projects podcast

Summary In this episode, Andy welcomes back networking expert and keynote speaker Kari Mirabal, author of You Already Have the No. Kari shares practical strategies for building authentic relationships that can help you not only survive but thrive during career transitions. They explore the challenges of networking when you're early in your career, in between jobs, or worried about losing the one you have. Kari unpacks how to make the most of platforms like LinkedIn, how to overcome fear and rejection, and the value of making the ask—even if you think the answer will be “no.” She also shares a powerful reframe tool (LTR: Lie, Truth, Reframe) to help you move past limiting beliefs. Whether you're navigating a job change, building your personal brand, or trying to future-proof your career, Kari's approachable, energizing advice is just what you need. If you're looking for insights on how to build relationships that open doors, this episode is for you! Sound Bites “You already have the no before you ask. So what do you have to lose? Nothing.” "Sales is not synonymous with networking, but service is." "Sometimes it wasn't the person who was most qualified that got the job. It was the person who marketed themself the best." "Be a stalker, liker, commenter, poster." “Don't wait until you need a network to start building one. Build the well before you're thirsty.” “Asking is not a sign of weakness. It's a sign of strength.” “Confidence is a skill. The more you practice, the stronger it gets.” “LinkedIn changed my life, and it can change yours too.” Chapters 00:00 Introduction 02:04 Start of Interview 02:14 Were You Always a Natural Networker? 04:34 Is LinkedIn Still Worth It? Tips for Beginners 08:08 How to Make the Ask, Even if You're New 13:02 How Kari's Son Landed an Internship Through Networking 17:21 Advice for Making a Career or Industry Transition 25:00 What to Do If You're Worried About Job Security 27:20 Why We Let Fear Hold Us Back and How to Reframe It 32:40 The Role of AI in Relationship Building and Job Seeking 34:40 What Parents Can Do to Help Their Kids Network Confidently 38:16 End of Interview 38:39 Andy Comments After the Interview 42:51 Outtakes Learn More You can learn more about Kari and her work at KariMirabal.com. For more learning on this topic, check out: Episode 285 for my earlier conversation with Kari. Episode 318 with John Stepper. It's a great follow up to today's discussion on how to build new connections and a better career. Episode 356 with Eric Barker. Eric and I talked about why everything we know about relationships is mostly wrong. Thinking About Taking the PMP Certification Exam? If you or someone you know is considering getting PMP certified, we put together a super helpful guide called The Five Best Resources to Help You Pass the PMP on Your First Try. We've helped thousands of people earn their certification. We'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Networking, Career Development, Job Search, LinkedIn Strategy, Relationship Building, Influence, Confidence, Career Transition, Professional Growth, Emotional Intelligence, Personal Branding, Fear of Rejection, Leadership The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Dave Garrison, author of The Buy-In Advantage: Why Employees Stop Caring and How Great Leaders Inspire Everyone to Give Their All. We've all faced moments where our team seems checked out or disengaged. But what if the real issue is that they don't feel invited to care? Dave challenges conventional approaches to engagement and offers practical, actionable strategies for fostering true buy-in. In this conversation, Dave shares the difference between engagement and buy-in, how traditional methods like bribing or badgering can backfire, and how leaders can use curiosity, clarity, and inclusive decision-making to fuel commitment. You'll learn how to better structure meetings, make feedback more meaningful, and identify red flags that indicate declining motivation. If you're leading teams and looking to create cultures where people don't just show up but they fully buy in, this episode is for you! Sound Bites “It's not about satisfaction. It's about whether people are bringing their head, heart, and gut to work.” “Leaders go last all the time. Except when it comes to vulnerability. Then leaders go first.” “You don't know how you land unless you ask. And you can't ask in a way that intimidates.” "People support what they create." “PB&J? It stands for 'patiently badger and jam it down their throat.' And that doesn't work.” “Three is greater than seven when it comes to priorities. Seven is not a priority list.” “Done with, not done to.” Chapters 00:00 Introduction 01:40 Start of Interview 02:00 What's the Difference Between Engagement and Buy-In? 04:20 Why Are We Facing a Perfect Storm of Low Buy-In? 07:00 What Leaders Do That Actually Makes Buy-In Worse 08:25 The Meaning of PB&J (Patiently Badger and Jam It) 10:26 How Leaders Unintentionally Undermine Buy-In 12:00 Warning Signs of Low Buy-In on Your Team 14:37 Debunking the Myth That Money Is the Main Motivator 15:42 The Difference Between Collective Genius and Consensus 18:00 A Structured Approach to Inclusive Problem Solving 19:58 The Role of Curiosity in Performance Reviews 21:40 The Power of Pre-Reading and Slowing Down for Better Thinking 24:20 How to Prioritize What Matters—From Ideation to Internalization 27:10 Simplifying and Clarifying Priorities 29:40 Ideas for Celebrating in Ways That Actually Matter 31:44 Why Specific Recognition Matters More Than General Praise 34:40 What Cornhole and Cookouts Have to Do With Buy-In 35:20 Applying These Ideas at Home: Buy-In in Parenting 36:49 End of Interview 37:15 Andy Comments After the Interview 42:29 Outtakes Learn More You can learn more about Dave and his work at BuyInBook.com. For more learning on this topic, check out: Episode 428 with Rich Diviney, a former Navy SEAL commander, on unlocking optimal team performance. Episode 94 with Heidi Grant and Tory Higgins, sharing deep research on the science of motivation. Episode 31 with Adam Grant—his first-ever podcast interview! Hear insights from Adam before the world knew him. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Team Engagement, Motivation, Organizational Culture, Buy-In, Decision Making, Psychological Safety, Project Management, Recognition, Meetings, Communication, Employee Retention The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Faisal Hoque, author of Transcend: Unlocking Humanity in the Age of AI. Faisal brings a unique blend of deep philosophical insight, entrepreneurial experience, and technological expertise to the conversation. They explore how leaders can navigate the fast-evolving landscape of artificial intelligence while staying grounded in what makes us human. The discussion explores how to think about AI not just as a tool or collaborator, but as a mirror that reflects our biases and decisions. Faisal introduces the OPEN and CARE frameworks as practical ways to innovate while managing risk, making this conversation highly actionable for project managers and leaders. From detaching from digital noise to preparing the next generation for an AI-shaped world, Faisal offers a thoughtful roadmap for embracing technology without losing our agency. If you're looking for insights on how to thrive in the age of AI with both optimism and responsibility, this episode is for you! Sound Bites “You can be optimistic, but you can also mitigate risk at the same time. One doesn't really work without the other.” “Catastrophizing is not doomism, but it's really a risk management practice.” "AI is not just a tool or collaborator, it's a mirror." “Don't outsource your agency. It's easy to let AI nudge your decisions without even realizing it.” “Just like you don't put a 10-year-old in a car to drive... technology can do a lot of good, but it can also be disastrous.” Chapters 00:00 Introduction 01:33 Start of Interview 02:00 What From Your Background Shaped Your Thinking? 03:54 How Philosophy and Systems Thinking Intersect 06:00 Introducing the OPEN and CARE Frameworks 06:55 What Is the Human Role in an AI World? 09:43 How AI Can Subtly Influence Our Choices 11:40 Sci-Fi's Influence on AI Perception 15:07 What Is an AI Persona and How Do You Use Them? 18:13 Why AI Is Also a Mirror of Us 22:33 Introducing the OPEN Framework for Individuals 25:33 How Emotional Intelligence Applies to AI Partnership 27:02 The Role of Catastrophizing in Risk Management 28:58 The Value of Detaching and Devoting 32:03 How We Can Prepare Our Kids for an AI World 35:31 End of Interview 36:00 Andy Comments After the Interview 40:33 Outtakes Learn More You can learn more about Faisal and his work at FaisalHoque.com. For more learning on this topic, check out: Episode 460 with Dr. Joe Sutherland about AI, Data, and Decision Making Episode 454 with Dr. Christie Smith about how AI is changing leadership Episode 437 with Nada Sanders on her book Humachine (Human + Machine) Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: AI, Leadership, Risk Management, Innovation, Digital Transformation, Emotional Intelligence, Strategic Thinking, Project Management, Decision Making, Organizational Change, Technology Ethics, Future of Work The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy welcomes Dr. Margie Warrell, bestselling author and global leadership expert, to talk about her latest book, The Courage Gap: 5 Steps to Braver Action. Drawing from her deeply personal experiences and decades of coaching and research, Margie shares how courage isn't about eliminating fear—it's about regulating it and acting anyway. Margie and Andy explore the hidden ways fear shapes our decisions at work and at home, how overachievers can unknowingly be held back by fear, and why rescripting the stories we tell ourselves is essential to growth. You'll learn about the “courage muscle,” the power of embodiment, and practical steps to face difficult conversations and bold decisions. Whether you're leading a team, managing a project, or navigating life transitions, Margie offers encouragement and tools to help you close your own courage gap. If you're looking for insights on facing fears, speaking up, and leading with greater confidence, this episode is for you! Sound Bites “Courage is not the absence of fear—it's learning how to regulate it and act anyway.” “The smarter we think we are, the more cunningly our fear hides in the background.” “We reject ourselves before anyone else has the chance—because we don't ask.” “What we focus on expands. Fear thrives when we focus on what we don't want.” “Stand guard at the doorway of your language—your stories shape your reality.” “We need to parent—and lead—from purpose, not from fear.” “Every conversation is improv—and that's what makes it feel risky.” Chapters 00:00 Introduction 01:55 Start of Interview 02:06 How Did Your Upbringing Inspire Your Courage Work? 05:12 Did You Write This Book Because It Was Easy for You? 07:24 Should We Try to Get Rid of Fear? 09:15 How Do Smart People Hide Their Fear? 13:13 What Was That Story About the First Lady? 16:00 What Does Courage Look Like in Daily Life? 17:58 How Do You Focus on What You Want Instead of What You Fear? 21:40 How Can a Manager Use This to Give Feedback? 23:50 How Do You Apply These Ideas as a Parent? 25:49 How Do You Stop Fear-Casting and Catastrophizing? 28:20 What's a Personal Story You Had to Rescript? 32:40 What's the Role of Language in Shaping Our Stories? 35:00 How Do You Prepare to Speak with Confidence? 39:16 What Reps Did You Put In to Build Courage? 42:20 What Role Has Failure Played in Building Courage? 44:34 How Do You Help Kids Build Courage? 46:34 End of Interview 47:09 Andy Comments After the Interview 52:53 Outtakes Learn More You can learn more about Margie and her work at MargieWarrell.com. For more learning on this topic, check out: Episode 440 with Kelli Thompson about closing the confidence gap. Episode 173 with Sarah Robb O'Hagan about why playing it safe is holding you back. Episode 142 with Amy Cuddy about her book Presence—confidently rise to your most daunting tasks. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Courage, Fear, Confidence, Difficult Conversations, Leadership, Emotional Intelligence, Communication, Personal Growth, Parenting, Vulnerability, Risk Management, Decision Making, Project Management The following music was used for this episode: Music: Imagefilm 034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy welcomes Dr. Patricia Grabarek, co-author of Leading for Wellness: How to Create a Team Culture Where Everyone Thrives. Patricia is an industrial-organizational psychologist and co-founder of Workr Beeing. She brings her expertise in workplace wellness, leadership behavior, and employee engagement to this timely conversation about how leaders can improve not just productivity, but people's lives. They explore the surprising truth that employee wellness isn't about perks like step challenges or mindfulness apps--it's about leadership. Patricia shares the difference between Generator leaders and Extinguisher leaders, how “Struggle Statements” foster psychological safety, and the simple yet powerful behaviors that make a lasting impact on your team's wellbeing. From practical strategies for setting boundaries to powerful recovery practices, this conversation offers a playbook for leaders who want to create sustainable performance through human-centered leadership. If you're looking for insights on how to lead with empathy while driving results, this episode is for you! Sound Bites “What we learned is that people think about wellness holistically. It's very individual.” “You can't yoga your way out of a toxic work environment.” “Most leaders don't wake up and think, 'I'm going to extinguish my team today.' It happens slowly and unconsciously.” “I don't think anyone's waking up and being like, I wanna make work suck for everybody around me today!” “Leaders are people. They fail at things. They're not always doing well. And when you have this ideal leader, that's the persona you're putting on, then your employees don't trust you.” “Your behavior as a leader is the most powerful wellness intervention you can offer.” “When leaders share their struggles, it creates a ripple effect of trust.” “If you want your team to respect boundaries, you have to model them first.” “Employees don't leave jobs—they leave leaders who extinguish them.” Chapters 00:00 Introduction 01:59 Start of Interview 02:11 What is Wellness? 04:05 Generators vs. Extinguishers 07:30 When Someone is an Inconsistent Extinguisher 08:57 What are Struggle Statements? 12:50 Recognizing Burnout and Its Signs 15:51 Strategies for Post-Work Recovery 18:12 The Role of Control With Stress 19:57 An Example of Someone Transforming How They Lead for Wellness 22:11 Organizational Wellness: What's Not Working? 23:53 Authenticity and Role Modeling in Leadership 26:20 Balancing Work and Life: Integrators vs. Segmenters 27:06 Fostering Wellness at Home 27:51 End of Interview 28:20 Andy Comments After the Interview 34:35 Outtakes Learn More You can learn more about Patricia and her work at WorkrBeeing.com/book. For more learning on this topic, check out: Episode 448 with Marie-Helene Pelletier about her book The Resilience Plan. Episode 398 with Dr. Neha Sangwan about her book on burnout. Episode 324 with Jim Harter from Gallup about building resilient cultures. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Employee Wellness, Psychological Safety, Burnout, Team Culture, Vulnerability, Work-Life Balance, Authenticity, Empathy, Boundaries, Recovery, Organizational Health The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Dr. Joe Sutherland, co-author of the new book Analytics the Right Way: A Business Leader's Guide to Putting Data to Productive Use. Joe is a leader in AI policy and practice, serving as the founding director of the Emory Center for AI Learning and lead principal investigator for the U.S. AI Safety Institute Consortium. Andy and Joe explore what it really takes to make better decisions in a world drowning in data and exploding with AI hype. They discuss the myths of data collection, how randomized controlled trials and causal inference impact decision quality, and Joe's “two magic questions” that help project managers stay focused on outcomes. They also dive into recent AI breakthroughs like DeepSeek, and why executives may be paralyzed when it comes to implementing AI strategy. If you're looking for insights on how to use data and AI more effectively to support leadership and project decision-making, this episode is for you! Sound Bites “What are we trying to achieve? And how would we know if we achieved it?” “Sometimes we're measuring success by handing out coupons to people who already had the product in their cart.” “AI doesn't replace decision-making—it demands better decisions from us.” “Causality is important for really big decisions because you want to know with a level of certainty that if I make this choice, this outcome is going to happen.” “Too often, we make decisions based on bad causal inference and wonder why the outcomes don't match our expectations.” “The ladder of evidence helps you decide how much certainty you need before making a decision—and how much it'll cost to climb higher.” “The truth is, we're not ready for human-out-of-the-loop AI—we're barely asking the right questions yet.” “Leadership isn't about replacing people with AI. It's about using AI to make your people more productive and happier.” “We're starting to see some evidence that when you use large language models in education, test scores go up in excess of 60%.” “This may be the first time the kids feel more behind than the parents when it comes to a new technology.” Chapters 00:00 Introduction 02:00 Start of Interview 02:09 What Are Some Myths About Data? 03:49 What Is the Potential Outcomes Framework? 08:50 What Are Counterfactuals? 13:00 How Do You Personally Evaluate Causality? 18:22 What Are the Two Magic Questions for Projects? 20:45 What's Getting Traction From the Book? 24:26 What Can We Learn From DeepSeek's Disruption? 27:30 Human In or Out of the AI Loop? 30:41 How Joe Uses AI Personally and Professionally 33:33 What Is the Future of Agentic AI? 35:37 Will AI Replace Jobs? 37:18 How Can Parents Prepare Kids for the AI Future? 41:19 End of Interview 41:46 Andy Comments After the Interview 45:07 Outtakes Learn More You can learn more about Joe and his book at AnalyticsTRW.com. For more learning on this topic, check out: Episode 381 with Jim Loehr about how to make wiser decisions. Episode 372 with Annie Duke on knowing when to quit. Episode 437 with Nada Sanders about future-prepping your career in the age of AI. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Decision Making, Data Analytics, Artificial Intelligence, Project Management, Strategic Thinking, Causal Inference, Agile, AI Ethics, AI in Education, Machine Learning, Career Development, Future of Work The following music was used for this episode: Music: Ignotus by Agnese Valmaggia License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Adrian Kelly, author of The Success Complex: Ancient wisdom, the building blocks of life and your path to sustained success. Drawing from history, behavioral science, and personal stories, Adrian offers a compelling redefinition of what it means to succeed. From his humble academic beginnings to building international ventures, Adrian brings a unique perspective on resilience, motivation, and identity. They discuss why IQ may be overrated and how something Adrian calls the “Point Guard Quotient” might better predict success. The conversation dives into increasing your luck, avoiding de-motivation, managing identity through career changes, and maintaining balance in a high-achievement world. They also explore practical lessons from the Challenger disaster and how small changes in communication can shape results. If you're looking for insights on redefining success, building motivation, and leading with awareness and impact, this episode is for you! Sound Bites “We overestimate talent and underestimate persistence.” “Opportunity doesn't waste time with the unprepared.” “People want to help people who help themselves.” “You don't fall off a cliff overnight—you drift one day at a time.” “Avoiding de-motivation is often more important than sustaining motivation.” “Sometimes the drawback isn't a setback—it's a setup for a better path.” “Nobody traps us quite like we trap ourselves.”   Chapters 00:00 Introduction 01:07 Start of Interview 01:18 What from your early life shaped your view of success? 07:12 How much does IQ influence success and what's the 'Point Guard Quotient'? 11:52 What can we learn about success from the Challenger disaster? 14:03 What do you mean by avoiding de-motivation to sustain motivation? 18:57 What do you mean by a tangled identity and how has that affected you? 27:05 Is it possible to increase your luck? If so, how? 30:41 How do biases and communication styles affect our opportunities? 33:48 How can we balance the drive to succeed with well-being? 39:34 Why is autonomy and attention so important for success? 43:39 As parents, how can we prepare our children for success? 47:00 End of Interview 47:30 Andy Comments After the Interview 53:49 Outtakes Learn More You can learn more about Adrian and his work at AskMore.ie. For more learning on this topic, check out: Episode 458 with Elizabeth Lotardo about finding joy and meaning in your current job. Episode 402 with Eduardo Briceño about developing a growth mindset. Episode 283 with Tom Rath about success, meaning, and legacy. Episode 261 with David Epstein about his book Range and embracing diverse career paths. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Motivation, Identity, Career Transitions, Communication, Decision Making, Bias, Wellbeing, Autonomy, Attention, Personal Growth, Success The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic Drive Indie Rock by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy welcomes Elizabeth Lotardo, author of Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have. Drawing on insights from her book, Elizabeth shares a practical and empowering framework for navigating the everyday challenges that can drain energy and joy from our work lives--things like imperfect bosses, lethargic coworkers, and overwhelming workloads. The conversation explores how we often start a role with excitement, only to find ourselves disengaged over time--and what we can do about it. You'll learn the key differences between purpose and passion, how to counteract unhelpful workplace narratives, and what it looks like to reclaim agency in frustrating situations. Whether it's dealing with difficult stakeholders, receiving feedback, or rethinking your career path, Elizabeth offers tangible strategies for finding value and fulfillment in the job you already have. If you're looking for ways to lead yourself better, rediscover meaning in your work, and take more ownership of your day-to-day experience, this episode is for you! Sound Bites “Purpose has a drastically more significant impact on how we feel about the work than passion does.” “If you're not waking up super hyped about something, that's OK!” “You're always in control of your own response--even in soul-sucking meetings.” “This is my chance. It's a mindset shift to reframe interruptions and annoyances into opportunities.” “Sometimes all you need is 15 seconds of insane courage.” “When we default to negative assumptions at work, we dig ourselves into ruts that are hard to escape.” “Just give your brain a moment to articulate: What if it went awesome?” “Being invaluable means having great value in a variety of situations--not being stuck as the only one who can do a specific task.” “You are never powerless. That's a sentiment I hope stays with my son.”   Chapters 00:00 Introduction 02:24 Start of Interview 02:34 What Sucks the Joy Out of Our Jobs? 03:49 The Difference Between Purpose and Passion 05:34 Coaching People to Understand Their Purpose 08:08 What Is a Ripple Effect or Impact Map? 09:23 Workplace Lies and Breaking Out of Mental Ruts 12:17 How Elizabeth Deals With Feeling Trapped in a Rut 13:26 Balancing Risk and Opportunity 15:43 The Power of 15 Seconds of Courage 16:47 Reframing Challenges with “This Is My Chance” 19:21 Handling Difficult Meetings and Draining People 22:59 The Indispensable vs. Invaluable Mindset 24:48 How Our Identity Gets Entangled With Our Job 25:58 What Feedback Taught Elizabeth About Growth 29:19 Lessons About Identity and Self-Worth at Work 30:39 Helping Kids Learn They're Never Powerless 32:52 End of Interview 33:20 Andy Comments After the Interview 38:52 Outtakes Learn More You can learn more about Elizabeth and her work at ElizabethLotardo.com. For more learning on this topic, check out: Episode 437 with Nada Sanders about future prepping your career in the age of AI. Episode 318 with Jon Stepper about his book Working Out Loud. Episode 213 with Christopher Avery about his book The Responsibility Process. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Self-Leadership, Motivation, Purpose, Passion, Agency, Feedback, Mindset, Career Development, Meaning at Work, Workplace Culture, Decision-Making, Project Management The following music was used for this episode: Music: Imagefilm 034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Andrew Brodsky about his new book, Ping: The Secrets of Successful Virtual Communication. The discussion covers key topics, such as the impact of typos, the use of emojis and exclamation points, and the importance of timely responses. Andrew highlights the pros and cons of different communication mediums, offering evidence-based recommendations on when to use email versus meetings, and the benefits of cameras on or off during virtual meetings. Practical advice is given on mimicking language to build trust, improving small talk to enhance virtual hallway interactions, and preparing younger generations for successful virtual communication. If you're looking for insights on how to lead and more effectively when you're not face-to-face, this episode is for you! Sound Bites “Regardless of whether you work from home, the office, hybrid, anywhere in between, we're now all virtual communicators.” “When you're writing an email, try to read the message in the opposite tone you intended.” “The shorter meetings are and the fewer participants there are, the more engaging they are.” “If it's a new relationship and you're trying to build trust, you're probably going to want your camera on.” “Sometimes a 30-second text can build more team cohesion than a full hour of meeting time." “We assume the recipient wants a response a lot quicker than they do.” “Typos in angry emails made the person seem angrier, and in happy emails made them seem happier.” Chapters 00:00 Introduction 01:39 Start of Interview 01:56 Andrew's Personal Story and Research 03:16 Defining Virtual Communication 04:53 The P of Ping: Perspective Taking 08:15 In-Person vs. Virtual Communication 11:14 Meeting Dynamics and Camera Use 16:09 Email Urgency and Response Expectations 21:34 Impact of Typos in Virtual Communication 22:58 Understanding Typos and Ambiguity in Virtual Communication 24:42 Using AI and Tools for Effective Communication 25:47 The Rise of Voice Notes and Their Impact 27:40 Emojis, Exclamation Points, and Language Mimicry 30:04 Bringing Small Talk into Virtual Interactions 32:48 Preparing Kids for Virtual Communication 35:13 End of Interview 35:40 Andy's Comments After the Interview 41:42 Outtakes Learn More You can learn more about Andrew and his book at ABrodsky.com. For more learning on this topic, check out: Episode 407 with Ben Guttman about his book Simply Put. It's an intriguing book on how to design clear messages. Episode 332 with Kevin Eikenberry and Wayne Turmel about their book on virtual teams. Episode 237 with Nick Morgan about his book on virtual communication. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Virtual Communication, Email Etiquette, Remote Work, Leadership, Team Cohesion, Productivity, Small Talk, Emotional Intelligence, AI Tools, Generational Differences The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this discussion, Andy welcomes back Kevin Eikenberry to talk about his new book Flexible Leadership: Navigate Uncertainty and Lead with Confidence. They discuss how leadership complexity increases with career progression and how Kevin's book offers practical guidance on managing ambiguity. The conversation delves into the concept of flexible leadership, the impact of uncertainty versus fear, the importance of context in decision-making, and why organizations should be seen as both machines and organisms. They also touch on the significance of rituals and handling paradoxes in leadership. If you're looking for insights on how to lead and deliver despite uncertainty and ambiguity, this episode is for you! Sound Bites “Leadership in many ways hasn't changed for centuries.” “Fear has an endpoint... Anxiety has no end. And that's such a bigger challenge for us.” “We should be thinking pilot, not policy.” “Are organizations more like machines or more like organisms? Well, both are true.” Chapters 00:00 Introduction 01:54 Start of Interview 00:24 What HASN'T Changed With Leadership 04:00 What Does Kevin NOT Mean by 'Flexible' Leadership? 06:19 Understanding Uncertainty and Fear 08:25 The Sense-Making Framework 12:58 Organizations: Machines or Organisms? 15:50 System One vs. System Two Thinking 18:29 Autopilot vs. Deliberate Decision Making 18:51 Understanding Flexors: Compliance vs. Commitment 19:11 The Flexor Concept in Leadership 22:53 Habits vs. Rituals: Navigating Uncertainty 25:49 Parenting and Leadership: Building Confidence 28:20 End of Interview 28:39 Andy's Comments After the Interview 33:13 Outtakes Learn More You can learn more about Kevin and his book at KevinEikenberry.com/Flexible-Leadership. For more learning on this topic, check out: Episode 54 with Roger L. Martin about his book The Opposable Mind Episode 47 with Henry Mintzberg about his book on why management is what we think it is. Episodes 360 and 455 with Janet Polach about her books to help us avoid mistakes as we grow as leaders. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Uncertainty, Fear, Organizational Behavior, Leadership Styles, Habits, Rituals, Ambiguity The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Janet Polach, author of The Strategic Leader's Mindset: Unlocking the Keys to Success They discuss the struggles that come with the journey of transitioning from tactical to strategic roles. Janet shares insights from her book on how to develop a strategic mindset, work through people, and stay authentic. The conversation covers key challenges in leadership, such as delegation, decision-making under ambiguity, and the importance of authentic communication. Janet highlights the benefits of structured thinking time and the potential pitfalls of empowerment. The episode provides practical advice for new and experienced leaders aiming to move from day-to-day management to higher-level strategic thinking. Whether you're already at a higher level of leadership or want to prepare so you're ready for it, this episode is for you! Sound Bites “What I've discovered in coaching executive leaders is that it's about how do you think about things differently? How do you think more broadly? How do you take more risks? How do you lean into ambiguity?” “Surround yourself with people who are more courageous, who are more comfortable in ambiguity. You, as a leader, don't have to be the perfectly all-knowing, courageous, ambiguous kind of leader.” “Set a timeline for the decision... after all, especially at the executive level, we always want more information. But there's a diminishing return because you'll lose the opportunity of time. So maybe by Friday you have three options; by the following Friday, you decide.” “How would we make this worse? So together... everybody has fun with this.” Chapters 00:00 Introduction 02:03 Start of Interview 02:57 What Stays the Same As Your Grow in Leadership? What Changes? 05:54 What It Means To Think Strategically 11:08 The Value of International Exposure 13:47 Empowering Others and Delegation 17:31 Handling Difficult Team Members 21:38 Understanding Employee Termination Fears 22:39 Decision Making Amidst Ambiguity 24:36 Techniques for Facilitating Meetings 26:43 Strategic Leader Success Stories 28:27 End of Interview 28:54 Andy Comments After the Interview 32:48 Outtakes Learn More You can learn more about Janet, her work, and her coaching services at JanetPolach.com/coaching. For more learning on this topic, check out: Episode 360 for my first interview with Janet about mistakes new managers make. Episode 391 with Adam Bryant about making the leap to a new level of leadership. Episode 320 with Greg Githins about how to think strategically. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Strategic Mindset, Management, Empowerment, Decision Making, Authenticity, Culture, Coaching, Trust, Ambiguity The following music was used for this episode: Music: On Point by Steven O'Brien License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Dr. Christie Smith, a visionary leader and author, about her new book Essential: How Distributed Teams, Generative AI, and Global Shifts Are Creating a New Human-Powered Leadership. They discuss the disruptive impact of artificial intelligence and automation on various industries and how leaders can prepare for these changes. Christie shares insights on the unique challenges of modern leadership, as well as the importance of human-powered approaches. She emphasizes the need for continuous learning and adaptability, especially in a world increasingly reliant on technology. The conversation also touches on the concept of the Power Paradox, safeguarding connection in distributed work environments, and practical advice for parents on preparing their children for future work challenges. Wondering how to lead and deliver in this time of significant disruption? This episode is for you! Sound Bites “Leadership isn't always comfortable. In fact, it can be really hard… it does mean speaking out.” “What's unique about this time is the confluence of many things that leaders are having to face. It's led to a war for skills instead of a war for talent.” “This isn't soft work... we're going to be in an economic crisis because leaders are not in tune to the humans that are in their organizations.” “100% of them said they knew they needed to do something... yet only 25% were even thinking of doing something about it.” “The issue isn't that AI is taking over. The issue is AI must, as a regulator, have human intelligence.” “We need to move from emotional intelligence to emotional maturity.” Chapters 00:00 Introduction 01:51 Start Of Interview 02:00 Christie's Background And Early Influences 04:45 The Unique Challenges Of Modern Leadership 06:27 The Concept Of The Unicorn Job 07:53 Defining Human Powered Leadership 11:05 The Role Of AI In The Future Of Work 15:50 The Importance Of Connection In The Workplace 19:44 Adversity And Innovation: Lessons From History 23:19 Strategies For Building Team Connection 26:02 Building Engagement Through Simple Actions 26:53 The Importance Of Personal Check-Ins 27:12 Adapting Leadership Styles For Better Connection 29:12 Understanding The Power Paradox 31:44 Cultivating Insatiable Curiosity 34:08 Preparing Kids For The Future Workplace 37:17 End Of Interview 37:39 Andy Comments After The Interview 41:21 Outtakes Learn More You can learn more about Christie and her work at ChristieSmith.phd/. For more learning on this topic, check out: Episode 437 with Nada Sanders about her book The Humachine. Episode 382 with Hal Hershfield about balancing the now and the future. Episode 329 with Deborah Westphal about preparing your career and your team for the future. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: AI, Automation, Technology, Leadership, Organizational Culture, Engagement, Remote Teams, Future Of Work, Emotional Intelligence, Workplace Culture, Team Connection, Continuous Learning The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy welcomes Corinna Freitag, a coach and project practitioner, to discuss the importance of interpersonal skills in project management. They explore how to navigate workplace conflicts, the significance of understanding others, and the role of Lean Six Sigma in project management. Corinna shares her experiences and insights on coaching STEM professionals, particularly those who may struggle with communication and conflict resolution. The conversation emphasizes the need for emotional intelligence and adaptability in leadership roles. Andy and Corinna delve into the significance of breathing techniques for mental well-being, the importance of understanding cultural differences in professional settings, the challenges of self-sabotage, and the continuous journey of personal development. Do you ever dread going to work on Monday morning? Corinna has practical insights in this episode for you! Sound Bites "I had the limiting belief that I am not good with people. And… surprise. Yes. Looks like I am." "There is no magic question. It's about starting to understand the person, not finding the perfect script." "If you say, 'This is my saboteur talking,' it's very different than saying, 'I'm not good enough.'" "Assume good intent. To them, their behavior is rational--even if it doesn't seem that way to you." "We never interact with a culture. We interact with a person." "My top saboteurs? The Stickler, the Hyper-Achiever, and the Hyper-Vigilant." "If you merge a little American boldness with German perfectionism, something great comes out." Chapters 00:00 Introduction 01:30 Start of Interview 01:50 Corinna's Backstory 03:35 Project Management Lessons Corinna Has Learned 06:10 Lean Six Sigma and Project Management 10:02 Handling Difficult Stakeholders and Conflicts 13:52 Coaching Introverted STEM Professionals 17:31 Regaining Composure in Stressful Situations 21:05 Exploring Breathing Techniques 23:30 Lessons About Working Across Cultures 28:30 Overcoming Self-Sabotage 31:31 Continuous Self-Development 32:42 Connecting with Corinna 33:18 End of Interview 33:38 Andy's Comments After the Interview Learn More You can connect and follow Corinna on LinkedIn at LinkedIn.com/in/DrCorinnaFreitag. And check out her website at CorinnaFreitag.de/. For more learning on this topic, check out: Episode 397 with Dr. Julia DiGangi about her book Energy Rising. It's a wonderful book and discussion! Episode 164 with Derek Rogers and Nick Petrie about their book on stress. Episode 143 with Dr. Mark Goulston about his book on dealing with difficult people. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Coaching, Conflict Resolution, Lean Six Sigma, STEM professionals, Interpersonal Skills, Stakeholder Management, Communication, Culture, Emotional Intelligence, Cross-cultural Communication The following music was used for this episode: Music: Imagefilm034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Juliana Tafur, the inaugural director of the Bridging Differences Program at UC Berkeley's Greater Good Science Center. The conversation explores practical strategies for bridging divides in a polarized world, both in personal and professional contexts. Juliana shares insights from her experiences growing up in a divided Colombia, her work in the U.S. post-9/11, and research on bridging differences. The episode also covers the psychological roots of 'othering' and offers practical advice for fostering connections despite differences. Additionally, resources like the seven-day Campaign for Connection Challenge and the Bridging Differences Playbook are highlighted to help you apply these concepts in your daily life. What if you could get better at bridging divides in these polarized times? This episode will help you do that! Sound Bites "Disconnection is one of the evils of our time." "Our brains will always go to labeling. That is just how our brains function." "No one is a single label… we are so multi-dimensional." "Listening is truly like a hidden superpower." "Just by us listening, we are perceived as more trustworthy." "You can affirm their feelings while still disagreeing." "The value of humility, openness, curiosity, empathy—are not really front and center in our society." Chapters 00:00 Introduction 02:11 Start of Interview 02:24 Juliana's Background and Influences 04:29 Understanding 'Othering' and Tribalism 08:42 The Power of Listening with Compassion 10:33 Practical Steps for Deep Listening 16:40 Real-Life Examples of Bridging Divides 24:54 The Problem with Labels 27:10 The Seven Day Campaign for Connection Challenge 29:54 Resources for Bridging Differences 31:47 Teaching Kids to Bridge Differences 35:29 End of Interview 35:55 Andy's Comments After the Interview 39:23 Outtakes Learn More You can learn more about Juliana and her Bridging Differences program at GGSC.Berkeley.edu/What_we_do/Major_Initiatives/Bridging_Differences. You can download the Bridging Differences Playbook and access the Bridging Differences Videos from that page. For more learning on this topic, check out: Episode 380 with Monica Guzman about her book on a similar topic. Episode 371 with Amanda Ripley about her book High Conflict. Episode 276 with Buster Benson about his book Episode 284 with Peter Boghossian about having what seem like impossible conversations. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Listening, Empathy, Connection, Polarization, Leadership, Communication, Conflict, Project Management The following music was used for this episode: Music: Ignotus by Agnese Valmaggia License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Christian van Nieuwerburgh and Robert Biswas-Diener, authors of the book Radical Listening: The Art of True Connection. The discussion explores the concept of radical listening, distinguishing it from active listening and emphasizing the importance of creating genuine connections through intent, curiosity, and acknowledgment. Christian and Robert share personal anecdotes and practical applications of their listening framework, both in professional settings and personal relationships. They also address the impact of cultural differences on listening practices and provide tips for parents to improve communication with their children. The conversation culminates in an insightful look at the barriers to effective listening and strategies to overcome them. Whether to help you with your teams at work or loved ones at home, this is a must-listen! Sound Bites "Your intention will guide your attention." "I started questioning active listening when I started thinking about how much I summarize when I'm with my friends, which is to say I never do it!" "If I just go in thinking, ‘What can I learn from the conversation?' that is going to completely direct what I'm paying attention to." "Acknowledgement can't just be, ‘I have goodwill towards you.' It actually has to be demonstrated." "So one day I thought, ‘Look, I've been shouting, I've grounded the kid, I've taken away his computer, I've done everything… maybe I just need to understand what's going on.'" "Not a small portion of my friends, colleagues, and family members were surprised to hear that I was writing a book on listening" Chapters 00:00 Introduction 01:59 Start of Interview 02:17 What Does Radical Listening NOT Mean? 04:54 Distinguishing Radical Listening from Active Listening 07:14 When Were You Recently in Listening Mode? 11:30 Handling Difficult Conversations with a Team Member 16:12 Difficult Conversation with a Relative With Different Political Views 20:22 Acknowledging and Interjecting in Conversations 28:22 Cultural Considerations in Radical Listening 28:53 Understanding Cultural Scripts in Conversations 33:21 The Importance of Respectful Listening 35:51 Personal Challenges in Listening 37:31 Applying Listening Skills in Parenting 42:06 End Of Interview 42:30 Andy Comments After The Interview 47:42 Outtakes Learn More You can learn more about Christian at CoachOnAMotorcycle.com. Also, learn more about Robert at RobertDiener.com. For more learning on this topic, check out: Episode 371 with Amanda Ripley about her book High Conflict. Episode 195 with Celeste Headlee about her book on communication. Episode 108 with Doug Stone about his book on receiving feedback. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Listening, Communication, Active Listening, Leadership, Relationships, Engagement, Cultural Sensitivity, Communication Skills, Project Management The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Mark Miller about his book Uncommon Greatness: Five Fundamentals to Transform Your Leadership. They discuss the importance of having leaders who believe in and invest in their teams, contrasting common leaders with those who strive for uncommon greatness. The conversation explores Mark's journey from a vocational track student to a senior leader at Chick-fil-A, highlighting lessons from his childhood and career. Key topics include seeing the future, engaging and developing others, the power of community in teams, and the importance of lifelong learning. If you're looking to level up your ability to lead, this is a great episode for you! Sound Bites "When I walk in a room, I'm trying to figure out how I can add the most value. And sometimes that is to take charge, and sometimes it's to take out the trash." "The differentiator is the level of care and concern people have for each other." "Certainty is not ours to provide — but clarity is." "Lifelong learning is the only path to more influence, impact, and opportunity." "If you're not pursuing something, you're not leading." "You don't want to call them out--you want to call them up." "It's not just about personal excellence--it's about making others better." "It's not about grand gestures. Engagement is built over time through consistent, intentional actions." Chapters 00:00 Introduction 01:59 Start of Interview 02:50 Mark's Backstory 06:08 A Latin Word to Lead By 07:45 It's More Than Personal Excellence 11:38 How To See the Future 16:45 Maintaining a Customer Bias 18:04 How to Engage and Develop Others 31:12 Advice for Parents 34:03 End Of Interview 34:21 Andy Comments After The Interview 37:16 Outtakes Learn More You can learn more about Mark and his book at LeadEveryDay.com/Uncommon-Greatness. Also, reach out to Mark via his mobile phone at 678-612-8441. For more learning on this topic, check out: Episode 410 with Ryan Hawk about his book on excellence. Episode 391 with Adam Bryant about his wonderfully engaging book on becoming a leader. Episode 252 with the Father of the Strengths Movement, Marcus Buckingham. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Team Development, Engagement, Personal Excellence, High-Performance Teams, Lifelong Learning, Influence The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this conversation, Andy interviews Dave Garrett, a senior advisor to the CEO at Project Management Institute (PMI). They discuss the evolving definitions of project success, emphasizing the need to go beyond traditional metrics of scope, time, and cost to include value and customer-centric outcomes. Dave shares insights from his extensive experience and PMI's research, introducing the Net Project Success Score (NPSS) and strategies to enhance project success. Topics include the importance of managing perceptions, owning project success beyond metrics, relentlessly reassessing project parameters, and expanding perspectives. The conversation also explores the impact of AI on project management, practical applications of generative AI, and how project managers can leverage these tools to improve effectiveness. Wondering what the future of project management looks like? Join us for this discussion! Sound Bites "Value is a tricky thing to pin down." “The Sydney Opera House is a classic example of a project that was considered a failure for a very long time because of cost overruns. It overran from a time perspective, even to a point where the public was very upset about it… over time became known as one of the more successful projects ever." "Project success is not binary." Our research found that your project success score will double if you do three things: if you set goals up front, if you put in place a system of measurement that aligns and guides decision making, and if you track progress along the way." "Success can't be, 'I guess we didn't suck!'" Chapters 00:00 Introduction 01:18 Start of Interview 01:30 Dave's Backstory 03:22 What Dave Does at PMI 03:59 Defining Project Success Beyond Traditional Metrics 08:03 Perception and Success 14:50 Introducing the Net Project Success Score 19:11 MORE Framework for Project Success 23:13 The Value of Being Customer-Centric 24:28 AI's Role in Project Management 31:31 PMI Resources 34:21 End Of Interview 34:39 Andy Comments After The Interview 38:58 Outtakes Learn More You can learn more about Project Management Institute at pmi.org. For more learning on this topic, check out: Episode 424 with Karla Eidem, who joined us to talk about project management trends. Episode 319 with Sierra Hampton-Simmons from PMI about the PMP exam. Episode 253 with one of the most passionate advocates of PMI: Lee Lambert Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working Topics: Project Management, Value, Success Metrics, Stakeholder Engagement, AI, PMI, Research, Project Success

Summary In this conversation, Andy and Marie-Helene Pelletier explore the concept of resilience, particularly in the context of workplace challenges and personal well-being. They discuss the importance of understanding resilience as a state that can fluctuate rather than a fixed personality trait. Marie shares insights from her book, The Resilience Plan: A Strategic Approach to Optimizing Your Work Performance and Mental Health. She emphasizes the need for strategic planning to enhance resilience and manage burnout. The discussion also covers cognitive patterns that can hinder resilience, the balance of life's demands and supplies, and practical steps to create a personalized resilience plan. Additionally, they touch on the role of parents in fostering resilience in children. This episode prepares you to handle the demands that come with leading teams and projects. Enjoy! Sound Bites “The class went great. I was a wreck.” "We know from research that resilience is not a personality trait. It's a state, which means it will fluctuate over time, which also means we can influence it." "Resilience is our ability to go through adversity and come out even stronger." "People will tend to minimize the demands they have, and then on the supply side, people will tend to overestimate the sources of energy they have." "I think we too easily sacrifice our self-care. We wait for things to fall apart and then we're like, ‘Oh, I hit burnout.' What if we were able to put together a resilience plan?” Chapters 00:00 Introduction 02:02 Start of Interview 02:14 What Got You Into Psychology? 04:00 Understanding Resilience Misconceptions 05:45 Is Resilience Just Genetics And Personality? 08:01 The Role Of Context In Resilience 10:43 BEAR Thinking 14:25 Supply And Demands Inventory 18:13 The Role Of Values 26:02 Applying Resilience Strategies To Parenting 28:42 End Of Interview 29:07 Andy Comments After The Interview 32:17 Outtakes Learn More You can learn more about Marie-Helene and her work at DrMarie-Helene.com/. For more learning on this topic, check out: Episode 398 with Dr. Neha Sangwan about her book on burnout. Episode 132 with StrengthsFinder author Tom Rath about energizing the burned out project manager. Episode 106, also with Tom Rath, about his book Eat, Move, Sleep. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Resilience, Burnout, Mental Health, Self-Care, Leadership, Personal Development, Emotional Intelligence, Workplace Wellness, Project Management The following music was used for this episode: Music: ImageFilm34 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this conversation, Andy talks with Michael Chad Hoeppner to discuss his new book Don't Say Um: How to Communicate Effectively to Live a Better Life. The book is packed with practical drills and insights to improve communication skills. Andy and Michael explore common misconceptions about public speaking, the importance of delivery over content, and practical exercises to enhance communication skills to help you become more confident and effective communicators at work and home. Michael emphasizes that everyone is a public speaker in their daily lives and that good communication is fundamentally about being other-focused. Want to speak in a way that people actually listen? This episode is for you! Sound Bites “You do make a living by speaking.” "There's no such thing as public speaking—there's just speaking." "If you ever get advice that features the words ‘don't' and ‘just' in a single sentence, you should probably run away from it." "Filler words aren't the problem. They're a symptom." "AI is about to give us perfect content. The real skill? Delivering it well." "If every time you speak, you're trying to sound smart, you're going to sound dumb." "Every time you say 'um,' your brain is asking for time. Give it the time—without the 'um'." "If you can tolerate silence, you'll always sound smarter." "The first rule of better posture? Stop thinking about posture." "If you're not getting better at speaking, you're limiting your career without even realizing it." Chapters 00:00 Introduction 02:16 Start Of Interview 03:52 Why Are We All Professional Speakers? 07:34 What Is Some of the Worst Speaking Advice? 11:09 What is Good Communication? 14:29 Why is Delivery More Important Than Content? 20:40 The GK Lego Drill 26:52 About Filler Words Like Um 31:32 What You Need to Know About Posture 39:19 Advice for Parents 44:08 End Of Interview 44:39 Andy Comments After The Interview 47:50 Outtakes Learn More You can learn more about Michael and his work at GKTraining.com/Michael-Chad-Hoeppner. For more learning on this topic, check out: Episode 378 with Bill McGowan about his book Pitch Perfect. Episode 98 with communications expert Nancy Duarte. Episode 349 with Tina Kuhn about her book on communication scenarios. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Public Speaking, Communication Skills, Speaking Tips, Leadership, Filler Words, Posture, Parenting, Storytelling, Project Management The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this conversation, Andy talks with Adam Galinsky about his new book Inspire: The Universal Path for Leading Yourself and Others. Adam discusses the elements that make a leader truly inspiring, debunking the myth that inspirational qualities are innate rather than developed. The conversation covers Adam's Inspiring Trifecta (being visionary, an exemplar, and a mentor) along with the leader amplification effect. Additionally, they explore actionable strategies from Adam's research, including the importance of perspective-taking, the impact of the leader amplification commitment, and techniques for improving self-awareness and daily practices for sustained inspiration. Looking for practical advice to inspire those around you? This episode is for you! Sound Bites “It's not, ‘Are you inspiring or infuriating?' It's, ‘Are you currently inspiring or infuriating?” “Your passion can become their passion. Your calmness in a crisis can become their calmness. But on the flip side, your anxiety can become their anxiety.” “Never tell someone, ‘We need to talk,' without telling them why.” “What if every single morning, over a cup of coffee, you sent one email just thanking someone for something they did?” “Shame turns us into ostriches. Guilt moves us toward action.” “To be visionary, you don't need to be loud—you need to be clear.” “Your leadership isn't just what you say—it's what people see.” “The question isn't ‘Are you a great leader?' The question is, ‘What are you doing right now that makes you one?” Chapters 00:00 Introduction 01:37 Start Of Interview 01:45 What Inspired You To Get Into Psychology? 02:51 What Are Some Common Myths About Inspiration? 03:49 Do You Have to Be Extroverted to Be Inspiring? 05:51 What's The Difference Between Inspiring and Infuriating Leaders? 08:48 Why You Should Never Say "We Need to Talk" 13:45 What Is the Leader Amplification Effect? 19:07 How Can I Better Get Someone Else's Perspective? 22:59 How Does Adam Overcome Feeling Insecure? 25:21 What's The Role of Self-Talk In Helping Us Be Inspiring? 29:15 How Does Ranking Our Values Help? 30:56 How Does Adam Practice Being Inspiring (Introduction to REAP) 32:43 Advice for Parents 36:11 End Of Interview 36:34 Andy Comments After The Interview 42:11 Outtakes Learn More You can learn more about Adam and his work at AdamGalinsky.com. For more learning on this topic, check out: Episodes 416 and 153 with Jim Kouzes about leadership. Episode 362 with Ayelet Fishbach about her book on motivation. Episode 94 with Heidi Grant and Torry Higgins about their work on motivation. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Inspiration, Leadership, Communication, Self-Awareness, Emotional Intelligence, Parenting, Project Management The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this conversation, Andy interviews Manu Kapur about his book Productive Failure: Unlocking Deeper Learning Through the Science of Failing. They explore the concept of learning through failure and how it can be intentionally designed to enhance understanding and retention. They discuss the importance of context in learning and the science behind memory. Manu and Andy discuss practical strategies for effective learning, particularly in relation to project management and certification exams. Manu introduces the notion of productive failure and its significance in the learning process. He emphasizes the importance of engaging with challenges, understanding the four A's of learning, and applying these principles in real-world scenarios. Manu even shares some ideas for how parents can help their kids reframe how they look at failure. Want to improve your memory? Learn faster? This episode is for you! Sound Bites “If you want to remember, try forgetting a little so that you can use forgetting to remember.” “Why do we wait for failure to happen instead of designing for it deliberately and intentionally?” “Learning doesn't just happen when you succeed—it's the failure signal that tells you you're in the right place to grow.” “Knowledge gets coupled with the context, the smells, and the sights in which you're learning it.” “If everything in your life has a success signal, don't be too happy—chances are you're playing it too safe.” “We should totally change how we introduce ourselves at parties: guess each other's names!” Chapters 00:00 Introduction 02:31 Start Of Interview 03:55 Understanding Productive Failure 05:22 The Problems of Learning: Remembering, Understanding, and Transfer 08:58 The Theory of Disuse 11:39 The Fascinating Concept of Situated Cognition 16:00 Why Getting Questions Wrong Helps You Learn 20:34 Understanding the Zone of Proximal Development 23:06 Designing for Productive Failure 28:33 Applying Failure Concepts in Parenting 32:12 End Of Interview 32:34 Andy Comments After The Interview 37:52 Outtakes Learn More You can learn more about Manu and his work at ManuKapur.com. For more learning on this topic, check out: Episode 15 with Ralph Heath about his book on celebrating failure. Episode 432 with Ross Garland regarding why projects fail. Episode 116 with Jim Johnson for another discussion about why projects fail. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Productive Failure, Learning, Memory, Project Management, Education, Teaching, Zone Of Proximal Development, Innovation The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Rick Czaplewski, who discusses the intersection of project management and negotiation. They explore the importance of negotiation skills for project managers, the significance of building strong relationships with stakeholders, and strategies for dealing with difficult stakeholders. Rick shares personal experiences, including lessons learned from being a cancer survivor, and emphasizes the importance of taking action when delivering bad news. The conversation concludes with advice on teaching negotiation skills to the next generation. Want to improve your ability to negotiate more confidently? This episode is for you! Sound Bites "Project management is a verb. It's an action sport. We're on offense. We have the ball." "You want to put out fires as a project manager when they're small campfires before they're raging infernos." "If you're in control of yourself, you're in control of the situation." "It's okay if you hear the word no." "Take that feeling of 'I'm not willing to walk away with a loss' and hang in there." "Negotiation isn't just a skill; it's a mindset that transforms projects." Chapters 00:00 Introduction 01:18 Start Of Interview 01:40 Rick's Career Journey 03:25 Why Negotiating Skills Are Critical for Project Managers 05:30 How We Can Accidentally Set Up Negotiations to Fail 08:05 How To Deal With Difficult Stakeholders 12:50 Common Mistakes Delivering Bad News 17:05 What If Someone Thinks They're Not a Good Negotiator? 20:20 How Has Surviving Cancer Shaped Your Perspective? 23:00 How Can Parents Help Their Kids Become Better Negotiators? 26:46 End Of Interview 27:05 Andy Comments After The Interview 30:13 Outtakes Learn More You can learn more about Rick and his work at NoOneWalksAlone.com. Also, please leave us feedback about this episode at Talk.ac/rickc?code=PEOPLE. For more learning on this topic, check out: Episode 412 with hostage negotiator Scott Walker. Episode 365 with Christie Hunter Arscott about her book for women. Episode 258 with Kari Mirabal about You Already Have the No. Episode 148 with Daniel Shapiro, founder of the Harvard International Program on Negotiation. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Negotiation, Project Management, Stakeholder Management, Communication Skills, Leadership, Cancer Survivor, Relationship Building, Delivering Bad News, Negotiation Skills, Personal Growth The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this conversation, Andy welcomes Scott Millson, author of Frequency of Excellence: Tuning in to Everyday Lessons of Life and Leadership. Scott and Andy discuss the importance of lifelong learning and mentorship, the difference between excellence and perfection, and practical strategies for overcoming challenges, such as public speaking anxiety. Scott shares his personal leadership lessons, including the notion of inattentional blindness and the power of a growth mindset. He emphasizes the value of recognizing learning opportunities in daily life and how mentors can shape our professional and personal growth. Sound Bites "At any moment of any day, excellence is out there. You just have to be tuned into the right frequency in order to see it." "When things seem to be falling apart, they may be falling into place." "How you do anything is how you do everything." "Excellence and perfection are diametrically opposed. Excellence inspires and motivates, while perfection sucks the life out of you." "I've never formally asked anyone to be my mentor. Instead, I watched, learned, and surrounded myself with excellent people." "Speak with a purpose. When you speak, there's a currency to your words—treat them as valuable." "ADD isn't a disorder—it's my superpower. My ability to hyperfocus lets me outwork anyone." "Above all else, choose family." Chapters 00:00 Introduction 01:54 Start Of Interview 02:02 How ADHD Is Scott's Superpower 04:53 Inattentional Blindness And Key Lessons 10:00 The Concept Of Frequencies 12:40 About Mentorship 15:53 Overcoming The Fear Of Public Speaking 20:22 Excellence Vs. Perfection 22:11 Pursuit Of Excellence 23:24 Handling Stress And Pressure 24:00 A Personal Story Of Resilience 28:24 Et Loqueris Ad, And Why It Matters 31:47 Parenting And Leadership 35:32 End Of Interview 35:58 Andy Comments After The Interview 40:06 Outtakes Learn More You can learn more about Scott and his book at ScottMillson.com/author. For more learning on this topic, check out: Episode 410 with Ryan Hawk about his book on excellence. It's a good read! Episode 418 with my friend Randy Fox about pursuing excellence. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Mentorship, Excellence, Public Speaking, Personal Development, ADHD, Learning, Lessons, Growth Mindset, Project Management, Perfectionism, Stress Management, Communication, Parenting The following music was used for this episode: Music: Tranceverse by Sascha End License (CC BY 4.0): https://filmmusic.io/standard-license Music: Funny by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy discusses the challenges and benefits of being a project manager or team leader with guest Dominic Ashley-Timms, co-author of the book The Answer is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader. Dominic introduces the STAR model, a framework designed to enhance management effectiveness through operational coaching, and explains the concept of Frankenstein managers. They also delve into the importance of triggers, anchors, and asking better questions to foster growth and problem-solving within teams. The discussion highlights practical applications of the STAR model and its potential to transform leadership impact both professionally and personally. What if coaching wasn't something you put on the calendar? What if you could recognize coaching moments in the day-to-day activity of work and life? This episode shows you how to do that. Sound Bites “Most of us are Frankenstein managers.” “Stop, think, ask, and secure a result—that's the STAR model in action.” "The hardest part of coaching? Catching yourself and biting your lip.” “Is this a coachable moment? If not now, then when?” “A simple question can turn a two-hour supplier meeting into a seven-hour collaboration that saves millions.” “People might thank you for advice you never gave—just the right questions you asked.” “Changing your management style isn't about a lifetime—it starts with two weeks of asking better questions.” “Pre-live moments to break the cycle of overreaction.” Chapters 00:00 Introduction 02:53 Start Of Interview 03:00 What are Frankenstein Managers? 07:17 Introducing the STAR Model 09:59 Triggers and Anchors: Tools for Behavioral Change 17:04 The Skill of Asking Questions 18:00 Identifying Coachable Moments 21:05 Crafting Effective Questions 24:40 Example Scenarios 26:12 How Parents Can Apply The Learning 28:40 End Of Interview 29:06 Andy's Comments After The Interview 31:54 Outtakes Learn More You can learn more about Dominic and Laura and their book at TheAnswerIsAQuestion.com. For more learning on this topic, check out: Episode 150 with Michael Bungay Stanier about his book The Coaching Habit. It's a perfect compliment to this book! Episode 297 with Glain Roberts-McCabe about her book on coaching communities. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Coaching, Management, Parenting, Personal Development, Communication, Team Management The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license YouTube clip: “Brian Regan Stand-Up” The Tonight Show Starring Jimmy Fallon Link: YouTube.com/watch?v=LWm9Em2rwD4

Summary In this discussion, Andy welcomes Michaela Flick to discuss her journey in project management, the importance of people skills, practical tools for managing projects, and the balance between work and personal life. They discuss the significance of understanding stakeholders, the value of hands-on experience, and the insights gained from teaching and writing about project management. Michaela shares her experiences and lessons learned throughout her career, emphasizing the need for empathy and connection in leadership. Sound Bites "Projects are made by people, for people. When this people thing is not working for you, forget it--it ain't working." "If you wait until you're confident to jump in, you will never jump in." "What I consider success might not be what my customer considers success." "Children are natural born project managers." Chapters 00:00 Introduction 01:30 Start Of Interview 06:00 Lessons on Leadership and Project Management 08:24 Metaphors for Project Management 10:30 Practical Management Practices 15:23 Key Career Decisions for PMs 18:30 Confidence vs Competence 23:25 Priorities Beyond Work 25:05 Books by Michaela 32:23 End Of Interview 33:00 Outtakes Learn More You can learn more about Michaela on LinkedIn at LinkedIn.com/in/michaela-flick/. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: project management, leadership, career development, people skills, stakeholder analysis, project tools, work-life balance, personal growth The following music was used for this episode: Music: Great Great Lengths by Blue Dot Sessions Licensed under a Attribution-Noncommercial License Music: Feelin Good by Kevin MacLeod License (CC BY 3.0): http://creativecommons.org/licenses/by/3.0/

Emerson's Riyaz Ali & Tom Mullins join podcast host Jim Cahill to share the story of an LNG producer and how they applied digitalization in their project design and installation to deliver integrated solutions to improve the project schedule and ongoing operational performance.

Emily is an attorney with Clyde Snow & Sessions with a focus on Water. And that is eactly what we do, is on Water. We chat about the difference between Water Laws on the East side of the country vs the West side. We also cover topics like ownership, liability, and the difference between Water Rules and Water Quality Rules. Give the show a listen and remember to thank your local Public Works Professionals.Become a supporter of this podcast: https://www.spreaker.com/podcast/public-works-podcast--3064636/support.

Summary In this discussion, Andy welcomes leadership coach and author Kelli Thompson to discuss her book Closing the Confidence Gap: Boost Your Peace, Your Potential, and Your Paycheck. The conversation explores topics such as the imposter syndrome, the importance of taking action despite self-doubt, and differentiating confidence from arrogance. Kelli shares practical strategies for building confidence by aligning decisions with personal values and eliminating elements that cause resentment. The discussion delves into the concept of 'expensive thoughts' and ways to transform them into freeing actions, with a focus on overcoming procrastination and self-doubt. If you'd like some practical ways to overcome self-doubt, this is a discussion you don't want to miss! Sound Bites “The cost of doubting ourselves can be far more expensive than we realize.” “What would you do if you had more confidence?” "Confidence is a side effect of taking action.” “The two most expensive words in our language are ‘but first.'” “If you don't know what you stand for, what will you fall for?” “There's a healthy level of doubt that is part of confidence—it keeps you from coming across as a cocky leader.” “You can't criticize yourself into more confidence.” “Facts ease fear. Name the lie, insert the truth.” Chapters 00:00 Introduction 01:33 Start Of Interview 01:44 What Would You Do If You Had More Confidence? 02:55 What Are Some Nuances That Can Make Confidence Tricky? 06:13 It's Not 'When' You're Confident As Much As 'When' You Are (Or Are Not) 07:09 Values And Confidence 10:00 Values Are Not 'Shoulds' 11:59 The 'But First' Syndrome 14:25 Doubt Vs. Imposter Syndrome 17:03 How Kelli Addresses Self-Doubt 23:09 The Link Between Facts And Fear 23:25 The Pedestal Syndrome 26:37 How Men Can Empower Women In The Workplace 29:18 Building Confidence In Children 31:38 End Of Interview 32:02 Andy's Comments After The Interview 37:36 Outtakes Learn More You can learn more about Kelli and her book at KelliRaeThompson.com. For more learning on this topic, check out: Episode 431 with Dr. Sam Adeyemi. He's a top leadership voice in Africa and has helpful insights on moving from self-doubt to confidence. Episode 295 with Don Moore about his book on more confident decision-making. Episode 179 with Andy Molinsky about getting out of your comfort zone. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Imposter Syndrome, Confidence, Leadership, Self-Doubt, Project Management, Values, Women Empowerment, Parenting, Fear, Pedestal Syndrome The following music was used for this episode: Music: Imagefilm 034 by Sascha Ended License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Yasmina Khelifi and Mayte Mata Sivera, co-authors of The Volunteering Journey to Project Leadership.. Ever feel like you don't have time to volunteer? Yasmina and Mayte share compelling reasons why giving back ends up being a win-win for you and those you are serving. Through personal anecdotes, Yasmina and Mayte illustrate how volunteering can open doors and provide meaningful experiences, such as transitioning from managers to leaders and collaborating on impactful projects like their book. They also offer practical advice on starting small in volunteering, choosing opportunities that bring joy, and leveraging LinkedIn for networking. Want to give back but feel like you don't have time or know where to start? This episode is for you! Sound Bites "Volunteering benefits both you and those you serve." "Start small and evaluate your expectations." "Find something that brings you joy." "There's a great need for the skill sets that project managers and frontline leaders have. We agree that it's important to do, yet in many ways, we're among the busiest of people." "Having this opportunity to experiment with different people helped me to try different styles, to try to find myself as a leader." "I had bad marks in school. I thought you had to be gifted. But thanks to volunteering, I gained confidence. And now I try different things." Chapters 00:00 Introduction 01:36 Start Of Interview 01:49 Personal Journeys To Project Management 04:28 The Power Of Volunteering: First Experiences 06:10 Developing Leadership Skills Through Volunteering 14:28 Building Relationships And Networking 18:15 Learning Agility And Personal Development 20:18 Overcoming Design Barriers Through Volunteering 22:00 The Importance Of Starting Small In Volunteering 23:08 Finding Joy In Volunteering 24:13 Memorable Volunteering Experiences 27:18 End Of Interview 27:47 Andy Comments After The Interview 31:08 Outtakes Learn More You can listen to my previous discussion with Yasmina in episode 361. You can connect with Yasmina on LinkedIn here. And connect with Mayte on LinkedIn here. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Volunteering, Leadership, Project Management, Personal Growth, Networking, Community Service, Professional Development, Learning Agility, Relationships, Mentorship. The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by Winnie the Moog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Jeff Gothelf about the importance of OKRs (Objectives and Key Results) as a customer-centric goal-setting framework. Based on insights from Jeff's book Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs, they explore the challenges leaders face in ensuring their teams work on the right priorities, the misconceptions surrounding OKRs, and the significance of measuring outcomes and value. Jeff emphasizes the need for organizations to focus on customer needs and behavior changes rather than just task completion. The discussion also covers how to implement OKRs effectively, starting small, and the potential for using OKRs in personal goal setting. If you've ever wondered how you and your team could better drive real value for your organization and customers, this episode is for you! Sound Bites "The true measure of the value of the thing that you deliver to your customer is measuring outcomes—meaningful changes in their behavior." "The deliverable is variable. You've got some ideas, some hypotheses about what you might make, but the measure of success is not the development and deployment of that thing—it's the behavior change." "You know you've written a good key result when it literally spells out: 'who does what by how much,' which is the name of the book." "Everyone's got a customer. The true measure of value is measuring outcomes, meaningful changes in their behavior. And that's applicable in every scenario." "It's infinitely easier for someone to just tell you what to do. Honestly, it's easier for the person telling you what to do, and for a lot of folks, they're just like 'tell me what to do, and I'll do it.'" "By the time we decide what to work on to the time that it actually comes out in the market, a lot of that consumer demand has moved on or shifted." "One of the biggest challenges is getting folks to start questioning whether the work they're doing actually solves a real problem in a meaningful way." "The incentives for a lot of teams are to produce a thing, and then they get measured, rewarded, and promoted based on that. Rarely do we ask: did anyone need that thing?" "Make them successful, respect their time, solve real problems in meaningful ways, and make it a delight to use." Chapters 00:00 Introduction 01:39 Start Of Interview 01:49 Why Do People Work On The Wrong Stuff? 04:07 Why Is It Difficult To Get Alignment, Collaboration, And Strategy Focus? 05:10 How Do You Like To Introduce People To OKRs? 07:46 What Are Some Common Misconceptions About OKRs? 10:41 How Do You Define Value? 13:05 What Do You Mean By An Outcome? 17:36 How Do You Go About Starting An OKR System? 20:48 Can OKRs Work For Teams If The Overall Company Doesn't Use Them? 24:35 End Of Interview 24:55 Andy Comments After The Interview 28:07 Outtakes Learn More To learn more about this topic, check out these episodes: Episode 328, with Terry Schmidt about LogFrames. It's different from OKRs, but it's another way to strategically think through the work we're doing. Episode 127, with Rob-Jan de Jong. It's a strategy book that can help with delivering a vision for an organization or team. You can learn more about Jeff and his book at JeffGothelf.com. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: Project Management, OKRs, Leadership, Customer-Centric, Goal Setting, Business Strategy, Outcomes, Value Measurement, Implementation, Personal Growth The following music was used for this episode: Music: Underground Shadows by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic Drive Indie Rock by Winnie the Moog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Dr. Nada Sanders, co-author of The Humachine: AI, Human Virtues, and the Super Intelligent Enterprise. They delve into the current state and future of human-technology integration, discussing key concepts from the book, such as Kasparov's Law and Moravec's Paradox. Andy and Dr. Sanders explore practical implications for leaders, project managers, and parents in preparing for a future where AI and human skills are intertwined. The conversation touches on the importance of maintaining human skills, creativity, and adaptability in the age of AI. If you want to stay relevant and prepared for an AI-driven future, this episode is for you! Sound Bites "We have to be humble enough to know that probably 90 percent of the time or 95 percent of the time the machines are going to be better." "The reality of it is machines are great at certain things, but guess what? So are we as humans. And I think that tends to be forgotten." "But we have to know when and how to interact with the machine, when to interrupt it, when to adjust it, when to augment the output." "The humachine is the enterprise of the future, the successful dominant form of enterprise that combines humans and technology." Chapters 00:00 Introduction 01:53 Start Of Interview 03:45 What's A Humachine 07:02 Kasparov's Law And Moravec's Paradox 14:20 Practical Examples Of Human Vs Machine Strengths 18:48 The Future Of AI And Human Integration 19:00 AI's Limitations In Replicating Human Nuance 24:25 Steps To Becoming A Humachinist 29:03 Future Of Super Intelligence And Its Implications 32:56 How Parents Can Prepare The Next Generation For The Future 34:31 End Of Interview 35:00 Andy Comments After The Interview 40:35 Outtakes Learn More To learn more about this topic, check out these episodes: Episode 382, with Hal Hershfield regarding his book Your Future Self. Episode 329, with Deborah Westphal about her book on preparing for the future. Episode 313, with Brian David Johnson about his book The Future You. You can learn more about Nada and her book at NadaSanders.com. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen Topics: Project Management, AI, Future of Work, Career, Leadership, Creativity, Superintelligence, Strategy The following music was used for this episode: Music: Imagefilm 034 by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Laura Barnard about her book, The Impact Engine: Accelerating Strategy Delivery for PMO and Transformation Leaders. They discuss Laura's journey in setting up PMOs, the common mistakes and resistance faced, and the importance of change management and mindset in driving success. Laura introduces the Impact Engine system, a framework she developed to help organizations deliver sustainable value. The conversation also covers how project managers can become strategy navigators and effectively communicate with stakeholders. It's a fun, practical discussion that will help improve your ability to lead teams and deliver projects. Sound Bites "People are not actually resistant to change. They are resistant to having change done to them." "A lot of what we teach first is that you have to shift the way you think about the work you do... and really become what we call the strategy navigator for the organization." "Give them what they want before you give them what they need" "It's not just about the templates, tools, and process that you're creating. It's about the business problems you're solving." "I wish I had me when I was you. I wish I had somebody who would say don't do this, do this instead... I needed to help them so that they can have an easier path than I had." "Knowledge alone is not power. It's the application of that knowledge where you make a real impact. If you do the work, you will see the results." Chapters 00:00 Introduction 02:00 Start of Interview 02:27 Laura's Journey in Building Her First PMO 04:40 Common Mistakes in Setting Up a PMO 09:29 The Impact Engine System 15:21 Myths About Change Management 20:50 Give Them What They Want, Not What They Need 27:57 Understanding Transparency and Impact 29:34 Measuring Success and Stakeholder Engagement 34:46 How Laura Seeks Continual Learning and Personal Growth 39:44 End of Interview 40:15 Andy Comments After the Interview 46:47 Outtakes Learn More You can learn more about Laura and her book at IMPACTEngineBook.com. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Project Management, PMO, Change Management, Leadership, Business Transformation, Strategy Delivery, Continuous Learning, Organizational Change The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Dr. Yasmin Davidds about her book Graciously Assertive: How Becoming a Better Human Makes You a Better Leader. They discuss the importance of assertiveness in leadership, particularly in multicultural environments, and the need for leaders to benefit from diverse perspectives and promote a sense of belonging. Dr. Davidds shares insights on what she calls gracious assertiveness, including her personal journey and the pillars of gracious assertive leadership. She also addresses common themes in diversity and inclusion, the concept of holding space, and the impact of these ideas on both professional and personal relationships. In a world where diversity and inclusion have been politicized and often seem primarily about the numbers, this discussion makes it all much more practical. You will learn practical strategies for becoming more assertive and creating inclusive environments. Sound Bites "Graciously assertive is the ability to self-advocate, to communicate in a way that holds space for the other side, that allows everyone in the conversation to feel heard." "If we can be gracious and be more accepting and receptive to other people's messages without taking it personal, we would have a much better workplace." "We just show up different. We don't need our armor here." "Establishing healthy boundaries is important for individuals to prioritize their energy and create a space where they can be their best selves." "Self-judgment is a reflection of when you judge other people." Chapters 00:00 Introduction 02:26 Start Of Interview 02:37 How A Crisis Counselor Saved Yasmin's Life 04:54 Understanding Gracious Assertiveness 08:20 The Pillars Of Gracious Assertive Leadership 10:47 Self-Compassion And Overcoming Self-Judgment 12:40 Overcoming Self-Doubt 15:07 The Importance Of Healthy Boundaries 18:22 Graciously Assertive Communication Model 23:18 Negotiation Strategies With Difficult People 24:03 DEI Mistakes 29:33 Understanding And Implementing 'Holding Space' 33:20 Developing Graciously Assertive Children At Home 35:46 End Of Interview 36:06 Andy's Comments After The Interview 40:29 Outtakes Learn More You can learn more about Dr. Davidds and her book at DrYasminInstitute.com/dr-yasmin-davidds/. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Assertiveness, Diversity, Inclusion, Leadership, Self-awareness, Curiosity, Empathy, Project Management, Cross-Culture The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy welcomes sociolinguist Valerie Fridland to discuss her new book Like, Literally, Dude: Arguing for the Good in Bad English. They explore the significance of language use in leadership, including the use of filler words, intensifiers, and vocal fry. She challenges the notion that filler words should be eliminated, highlighting their cognitive and communicative benefits. Overall, the conversation provides insights into the complexities of language and its role in effective communication. It's a fun discussion about language that will have you laughing, for sure, but also leaving the conversation with insights to help you lead more effectively at work (and at home). Sound Bites "Probably the best answer is I know enough about other languages to order a beer in those languages and that's pretty much probably all you need." "But it's also on the other side that when we're letting ourselves get distracted by those speech features (filler words), and then we're dismissing what they have to say because of something we don't like, we're also doing something wrong." "I said I study vowel movements. He heard bowel movements and thought I was a gastroenterologist." "If parents are worried about the way their kids talk, just show really good interest in trying to copy it and they'll never say it in front of you again." Chapters 00:00 Introduction 02:21 Start Of Interview 03:34 Language And Social Identity 06:56 The Evolution Of Language And Social Identity 13:41 The Role Of Filler Words 22:53 The History And Use Of 'Like' 34:11 Pressures On Women In The Workplace 34:58 Vocal Fry In Media And Public Perception 35:23 Gender And Vocal Fry Criticism 38:38 Understanding And Adapting Speech Features 39:52 Effective Communication Strategies 41:32 Judging Speech In Professional Contexts 47:48 Advice For Parents On Communication 50:18 Wrap-Up 50:39 Andy Comments After The Interview 52:51 Outtakes Learn More You can learn more about Valerie and her book at ValerieFridland.com. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: project management, leadership, language, social identity, filler words, communication, vocal fry, gendered speech, linguistic diversity, parenting The following music was used for this episode: Music: Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Michelle Labrosse, the founder and Chief Cheetah of Cheetah Learning. They discuss Michelle's career journey, the importance of learning and focus, and her approach to accelerated learning. Michelle shares insights on removing hurdles in learning, dealing with information overload and distractions, and achieving mastery. She emphasizes the importance of thorough project assessment and planning, as well as the need for continuous learning and curiosity. Throughout the discussion, she shares personal anecdotes and practical tips for effective project management. Sound Bites "I was thrown from the car. So I think that now they would label me Asperger's but I wasn't Asperger's. I had a brain injury." "When you teach people how to be good at test taking, you open up a whole world for them." "We do a lot with anxiety. We have a lot of people saying they cured my test anxiety." Chapters 00:00 Introduction 01:45 Start of Interview 01:48 Michelle's Early Life and Family Influence 03:03 Discovering and Overcoming a Brain Injury 07:14 The Impact of 'Do What You Are' 14:16 What Makes Learning Fast, Easy, and Fun? 27:53 Project Management Tips for Beginners 28:54 Understanding Project Risks 29:07 The Importance of Stakeholders 29:13 Resources and Self-Assessment 30:50 Curiosity and Humility in Project Management 33:10 Dealing with Project Challenges 36:40 Parenting and Project Management 41:54 Wrap Up 42:19 Andy Comments After the Interview 44:36 Outtakes Learn More You can learn more and connect with Michelle on LinkedIn at LinkedIn/in/Best-PMP-Exam-Prep-Course. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working Topics: project management, career, accelerated learning, leadership, continuous learning, curiosity, parenting, identity capital   The following music was used for this episode: Music: Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with one of the gurus of governance, Ross Garland, co-author of the Project, Program, and Portfolio Governance Guide. They discuss the importance of governance in project management and how it differs from technical aspects like scope and risk management. Ross explains Cobb's paradox and why projects still fail despite knowing how to prevent their failure. They also delve into the principles of governance, such as treating change differently from business as usual and ensuring a single point of accountability for each project or program. The guide provides practical tools and templates for implementing effective governance. Sound Bites "Cobbs Paradox: We know why projects fail. We know how to prevent their failure. So why do they still fail?" "Most projects muddle through, they get through one way or another, they produce an output, they produce assets. And particularly if they're government projects, ministers tend to be very happy because they get to cut the ribbon." "One of the loneliest positions in the world you can have is to be a project manager who needs to get decisions made, and when they look up in the governance structure, all they see is blue sky." "Some organizations still have the concept that the experts in project management should be the people leading projects. Now, if you do that, what you end up with is lovely assets, but not business outcomes." "There tends to be in some organizations a very unfortunate tendency to think that accountability is about who to blame when things go wrong. And that is not the case. It's about empowerment." "A single point of accountability is essential for the success of a project or program." Chapters 00:00 Introduction 02:09 Start Of Interview 02:20 What Is Cobb's Paradox And Why Does It Persist? 05:05 How Do You Describe Governance, And What Is It Not? 07:02 How Do You Differentiate Projects, Programs, And Portfolios? 10:05 How Does Your Guide Compare To PMI's Practice Guide On Governance? 13:25 What Is The Importance Of Treating Change Differently From Business As Usual? 15:32 Can You Explain The Single Point Of Accountability Principle? 20:32 Real-World Example: Replacing A Payroll System 25:41 What Feedback Have You Received From People Using The Guide? 27:46 Where To Find The Guide 28:46 End Of Interview 29:07 Andy's Comments After The Interview 33:30 Outtakes Learn More You can learn more about Ross and his guide at P3gqa.com/. If you'd like more on this subject, check out: Episode 387, with Atif Rafiq about his book on delivering projects Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working Topics: governance, project management, program management, portfolio management, decision-making, accountability, project sponsor   The following music was used for this episode: Music: Tranceverse by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Dr. Sam Adeyemi, an influential leader and author of Dear Leader: Your Flagship Guide to Successful Leadership. They discuss the impact of personal backstories on leadership, the importance of principles and values, dealing with self-doubt, and managing multi-generational teams. Dr. Sam shares insights from his personal journey, providing practical advice on leading with empathy, authenticity, and intentional personal branding. This is a great opportunity to be exposed to a globally influential voice on leadership who will inspire you to go from self-doubt to confidence. Sound Bites "Leadership is first about being before it is about doing." "You reproduce who you are." "We never act beyond the capacity of that person that we see inside." "Building your personal brand is not about building your ego and trying to prove to people that you are what you are not." "We all are way better than we think we are. We're more powerful than we think we are." "We actually can't control most of the things that affect our lives, but we can affect the things that are inside of us." Chapters 00:00 Introduction 02:33 Start Of Interview 07:33 Principles And Values In Leadership 11:00 What Is Authenticity? 12:46 Decision-Making Guided By Values 15:33 The Role Of Identity In Leadership 18:16 Overcoming Self-Doubt 20:08 Overcoming Fear And Embracing Uncertainty 21:18 The Power Of Self-Talk And Identity 22:26 Generational Differences In The Workplace 26:12 Building A Personal Brand Vs. Ego 31:39 Applying Leadership Principles At Home 35:26 End Of Interview 35:48 Andy Comments After The Interview 37:53 Outtakes Learn More You can learn more about Dr. Sam and his books at SamAdeyemi.com/. If you'd like more on this subject, check out: Episodes 62, 153, and 416 with Jim Kouzes about his book The Leadership Challenge, and Episode 252 with Marcus Buckingham about his book Nine Lies About Work. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Steven T. Collis, a law professor and author of Habits of a Peacemaker: 10 Habits to Change Our Potentially Toxic Conversations into Healthy Dialogues.' They discuss the increasing polarization in society, and challenges in having healthy dialogues at work and in personal life. Steven introduces ten habits from his book aimed at transforming potentially toxic conversations into healthy dialogues. The conversation covers topics such as the importance of intellectual humility, seeking real learning, assuming the best about others, and practical strategies for engaging in productive discourse. Steven also shares personal stories and scenarios to illustrate how these habits can be applied, including dealing with difficult family members and controlling emotions. With all of today's political polarization and conflicts at work, this book is a must-read for aspiring leaders to help them at work and beyond. Sound Bites "My brother could pick a fight with a wall when he was growing up." "It's not enough to simply stop; you have to replace it with something else." "Being a peacemaker means having productive dialogues about hard topics." "We use a lot of slogans in our society and a lot of catchphrases, and chief among them is diversity, equity, and inclusion." "Could there be something else that's motivating this person besides my assumption that they're acting out of bad motives?" "If you're just an argumentative jerk, you're probably never going to persuade anybody." "It's easy to be judgmental of other people, but we know so little about each other and about what's happening in our lives." "We have to actually put in extra effort to free ourselves from these echo chambers." Chapters 00:00 Introduction 02:04 Start Of Interview 02:22 Steven's Background And Family Influence 05:34 Defining A Peacemaker 06:54 Navigating Potentially Toxic Work Conversation About Dei 10:14 Fights Into Treasure Hunts 12:48 How Technology, Social Media, And Dopamine Impact Dialogue 16:19 Seeking Real Learning And Avoiding Echo Chambers 20:44 Assuming The Best In Difficult Conversations 25:21 Handling Political Differences At Family Gatherings 28:25 Understanding Gaslighting 31:18 Applying Habits At Home 34:05 Wrap Up 34:27 Andy Comments After The Interview 38:32 Outtakes Learn More You can learn more about Steven and his books at StevenTCollis.com. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Ignotus by Agnese Valmaggia License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Bill Dow, the Director of Enterprise PMO at University of Washington Medicine and author of multiple project management books. Bill shares his extensive journey in project management, from starting as a data entry clerk in 1989 to leading PMOs in various organizations. The discussion covers the evolution of project management offices (PMOs), key lessons in leadership, and the significant impact of AI on project management. Bill emphasizes the importance of executive support for PMOs' success and explores future trends like increased automation and the integration of AI into project management processes. Both Andy and Bill reflect on the critical skills needed for effective project management, beyond just technical knowledge, highlighting the art of managing people and building relationships. Sound Bites "Project management's often misunderstood what they actually do. We hear overhead, we hear administrative, book a meeting for us, just bug people to get things done, go get us coffee." "I thought I'd be a project manager so I could just boss people around. Like they'll do all the work. Little did I know how complicated this job is." "If you don't have executive support backing you, you're not going to survive. It just does not matter." "One of the key aspects of what I'm about is tenacity. I just keep trying and trying. If it doesn't work, I'll try again and try again." Chapters 00:00 Introduction 02:03 Start Of Interview 02:27 Bill's Career Journey In Project Management 04:18 Misconceptions About Project Management 07:57 Lessons In Leading People And Projects 12:52 The Evolution Of PMOs 18:42 Signs Of A PMO At Risk 28:26 Achieving Success As A PMO Influencer 34:32 Wrap-Up 34:50 Andy's Comments After The Interview 38:56 Outtakes Learn More You can learn more about Bill at BillDowPMPTraining.com. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Tranceverse by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy talks with Rich Diviney, a retired Navy SEAL commander, about his book, The Attributes: 25 Drivers of Optimal Performance. Rich shares his insights on the difference between attributes and skills, the concept of optimal performance, and how understanding these attributes can help build high-performing teams. They also talk about the importance of dynamic subordination, the relevance of attributes in hiring processes, and how parents can help their children develop these essential traits. The conversation highlights the need to look beyond resumes and skills when evaluating team members and the value of understanding and developing attributes for individual and team success. If you're looking for an innovative way to better understand and develop yourself and your team, this is a must-listen episode. Sound Bites "In stress, challenge, and uncertainty, when things hit the fan, personality tends to go out the window. We're running on these very raw things called attributes." "We train for certainty; we educate for uncertainty." "Skills direct our behavior in known and specific environments, but attributes inform our behavior in unknown environments." "A high-performing team is one that performs optimally even when things are not going great." "Optimal performance means I'm going to do the very best in the moment, whatever the best looks like in that moment." "Dynamic subordination means that problems and challenges can come from any angle at any moment. The person who's closest to the problem, the most capable, immediately steps up and takes lead." "If someone is unwilling to take criticism, they are unwilling to understand what they're doing wrong. They're unwilling to step back and cede control. That is a dangerous place to be in." Chapters 00:00 Introduction 02:04 Start Of Interview 04:02 Differentiating Skills From Attributes 07:20 Developing Attributes In High-Stress Environments 07:07 Story Of The Non-Swimmer At SEAL Training 08:45 Attributes Vs Character 09:33 The Role Of Context And Environment 12:19 Senior Leaders Who Get Defensive 16:15 The Role Of Narcissism And Optimal Performance 19:39 Peak Performance Vs Optimal Performance 31:26 Training For Certainty Vs. Educating For Uncertainty 33:25 Attributes In Marriage And Parenting 38:43 Wrap-Up Of Interview 39:07 Andy Comments After The Interview 42:02 Outtakes Learn More You can learn more about Rich and the attributes at TheAttributes.com. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Funny by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy speaks with Dr. Judy Ho, a clinical and forensic neuropsychologist, about her new book, The New Rules of Attachment: How to Heal Your Relationships, Reparent Your Inner Child, and Secure Your Life Vision . Seriously? Attachment theory? Reparenting your inner child? What does this have to do with leading teams and projects? You'll find out in this episode! Andy and Judy delve into the importance of attachment in leadership and how understanding attachment styles can impact leadership and team dynamics. Dr. Ho discusses the different attachment styles: avoidant, anxious, and disorganized, and their influence on self-concept and behavior in professional settings. The conversation highlights key strategies for leaders to recognize and adjust to the attachment styles of their team members. Before you're done, you'll have a new appreciation for attachment theory and its practical applications for personal and team development. Sound Bites "It's really about learning these practical strategies to clear up your mind so that you feel the most effective when you come up to a stressful situation." "This idea of psychological safety--it basically has the same effect on our bodies and our minds as physical safety." "It's really all about clearing cognitive space, especially when you're stressed." "The ability to be able to even name how they're feeling. Often when people have insecure attachment, they have this phenomenon that we psychologists call alexithymia." "We are social beings, and we need to stay connected to others to be able to achieve everything that we need to achieve." "It's amazing how these things still continue to impact us years after, even when those situations and circumstances have changed." Chapters 00:00 Introduction 02:29 Start Of Interview 02:50 What is Attachment? 04:42 What is Judy's Attachment Style? 09:33 How Attachment Theory and Emotional Intelligence Relate 12:30 Common Leadership Blindspots 18:19 Influence on Self-Concept 21:02 Clues to Attachment Styles 25:14 Dealing With An Anxious Style On Your Team 26:41 Life at a Glance Exercise 29:21 Practical Next Steps for Leaders 31:25 Wrap Up 31:50 Andy Comments After The Interview 35:26 Outtakes Learn More You can learn more about Dr. Judy Ho at DrJudyHo.com. Prepare to Pass Your Project Management Certification Exam We regularly help people just like you prepare and pass their PMP and CAPM certification exams. If you or someone you know is thinking about pursuing project management certification, contact us! We'd love to help you earn your credential. Learn more and enroll at i-leadonline.com/PMSeries. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this conversation, Andy interviews James Louttit about his book Leading Impactful Teams: Achieving Low-Stress Success in Project Management. They discuss the challenges of leading projects and teams and what it means to be an impactful project manager. James introduces the SAVE meeting facilitation technique and discusses prioritizing value and effort and the importance of transparency, prioritization, and humanity in project management. You'll also learn how Baloo the Bear from the Jungle Book movie was a project management philosopher! If you are responsible for leading teams and projects, this is the perfect episode for you! Sound Bites "Experience is worth what it costs you. Go out and have the experiences, and some of them are going to be painful, but the learning from them is going to be valuable." "What stakeholders want to see is how seriously you're taking the thing. If it's genuinely urgent and critical, you need to ramp up governance when there's a crisis." "If you're only focusing on high-value, low-effort things, you don't need to use a claw when you pick a pear with a big pawpaw." "Just because something's easy doesn't make it low value. Sometimes the minimum viable product is something we can get out there sooner, and so it might actually have high value." Chapters 00:00 Introduction 01:59 Start Of Interview 04:28 Parkinson's Law And Project Management 07:17 What It Means To Be An 'Impactful' Project Manager 09:46 Fatherly Wisdom And Career Influence 11:47 The SAVE Technique For Effective Meetings 16:52 Understanding Value And Effort In Projects 20:45 Understanding Value Estimation 24:27 Handling Project Crises 28:47 Three Levers: Transparency, Prioritization, And Humanity 33:11 Applying Project Management At Home 35:14 Wrap Up 35:56 Andy Comments After The Interview 38:31 Outtakes Learn More You can learn more about James and his organization at ImpactfulPM.com. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working   The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tuesday by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Excerpt from YouTube video: {LYRICS} The Bare Necessities - balu the bear - The Jungle Book - 1967 - Walt Disney song's available at https://youtu.be/WJizAYb7OAk?si=ZgipVTq-liJDJ2gZ

Summary In this episode, Andy interviews Karla Eidem, the Managing Director of North America region at Project Management Institute (PMI). The discussion focuses on the latest trends and developments in project management. They explore the evolution of project managers from executing technical aspects to becoming strategic partners in organizations. They also discuss the shift towards hybrid and agile approaches in project management and the impact of different work arrangements on team collaboration and project performance. Finally, they also touch on the role of AI in project management and the resources offered by PMI to support project professionals. If you're looking for insights on how to keep up with the latest trends in leading and delivering projects, this episode is for you! Sound Bites "The role of the PMs has definitely shifted away from executing the technical aspects of a project to a strategic partner in the organization." "Project managers must also be adaptable and resilient to the well ever-changing business environment and be very competent in risk management." "A good project manager should know which tools to pull from their PM toolbox almost like a mechanic knowing what to do." "Work location does not have a negative impact on project performance. In fact, project performance rates for in-person, hybrid, and remote work actually yield similar results." "We need to be better storytellers. If we're not able to communicate effectively the value of what we do, then it'll be hard for the leaders of their organizations to even understand why they need to invest in project management." "A hybrid approach is actually gaining ground as the fit-for-purpose approach." "Performance levels are comparable for hybrid, agile, and predictive approaches." Chapters 00:00 Introduction 01:24 Start of Interview 04:39 How to Decide Between Traditional and Hybrid Approaches 11:15 Findings About Remote, Hybrid, and In-Person Work 14:41 Karla's Personal Experience With Remote Work 16:45 Mobile Devices and Productivity 19:56 How AI is Transforming Project Management 25:00 Strategies for Continuous Learning Despite Busy Schedules 28:56 Communicating the Value of Investing in Project Management 32:41 Wrap-Up 33:01 Andy Comments After the Interview 34:35 Outtakes Learn More You can learn more about Pulse of the Profession® at pmi.org/learning/thought-leadership/pulse. AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen   The following music was used for this episode: Music: Quantum Sparks Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

I had the pleasure of joining forces recently with Andy Kaufman, current host of The People and Projects Podcast, to discuss team habits — specifically, the high cost of ignoring them — and how and why team habits ultimately shape team culture and performance. Our conversation touched on a variety of generative topics, including offering some practical approaches to: * enhancing team dynamics * instilling a sense of belonging * improving decision-making* and addressing everyday ‘broken printers' in professional and family life My thinking was that the touchpoints in this episode would be of interest to our Better Team Habits audience since they offer a similar level of depth to the analysis we offer in BTH Office Hours coaching (Paid and Pro subscribers) and Quarterly Planning sessions (Pro subscribers).If you want to uplevel your leadership or team dynamics, I encourage you to upgrade your subscription to gain access to monthly coaching and our full planning system.Sound Bites from the Episode* “‘Time in' erodes ‘awareness of'.”* “Be the teammate you want your teammates to be.”* “Belonging is a macro word that includes feeling appreciated at work, feeling like your contributions and perspective matter, that you have moral and functional trust.”* “We do it because it's the right thing and because this is how we want to be together and, oh by the way, it has these amazing other benefits.”* “I would rather over-index on caring.”* “So many families have a daily ‘broken printer' that's called the ‘getting to school runaround'.”* “None of us show up at work and opt-in to the CC thread from hell.”Episode Timestamps* [00:00] Introduction* [01:44] Start of Interview* [05:36] The Broken Printer Metaphor* [08:43] How We Encourage the CC Thread from Hell* [12:21] Team Dynamics* [14:56] What If You're Not a Senior Leader?* [19:27] Number One Rule of Being a Great Teammate* [21:18] Building Belonging Habits* [30:14] The Importance of Small Gestures* [38:34] Applying Team Habits to Families* [44:48] Wrap-up* [45:24] Andy Comments After the Interview* [50:17] Outtakes This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.productiveflourishing.com/subscribe

Summary In this episode, Andy talks with Charlie Gilkey, author of Team Habits: How Small Actions Lead to Extraordinary Results. They discuss how small, often overlooked habits shape team culture and performance. The conversation explores practical approaches for enhancing team dynamics, instilling a sense of belonging, improving decision-making, and addressing everyday 'broken printers' in both professional and familial settings. Charlie shares personal insights from his military upbringing and passion for team-based success, emphasizing that effective change and leadership start at the local team level. This is a practical and engaging discussion that will help you lead your team to the next level of success. Sound Bites "Time in, erodes awareness of." "Be the teammate you want your teammates to be." "Belonging is a macro word that includes feeling appreciated at work, feeling like your contributions and perspective matter, that you have moral and functional trust." "We do it because it's the right thing and because this is how we want to be together and, oh by the way, it has these amazing other benefits." "I would rather over-index on caring." "So many families have a daily 'broken printer' that's called the 'getting to school runaround'." "None of us show up at work and opt-in to the CC thread from hell." Chapters 00:00 Introduction 01:44 Start of Interview 05:36 The Broken Printer Metaphor 08:43 How We Encourage the CC Thread from Hell 12:21 Team Dynamics 14:56 What If You're Not a Senior Leader? 19:27 Number One Rule of Being a Great Teammate 21:18 Building Belonging Habits 30:14 The Importance of Small Gestures 38:34 Applying Team Habits to Families 44:48 Wrap-up 45:24 Andy Comments After the Interview 50:17 Outtakes Learn More You can learn more about Charlie and his books at ProductiveFlourishing.com. Contact Charlie to learn how to buy a box of books for you and your team. If you'd like more on this subject, check out: Episode 366 with Michael Timms about his book on accountability Episode 252 with Marcus Buckingham about the episode we discuss in this interview, and Episode 342 with Krister Ungerbock, who uses the term TalkSHIFTS instead of habits. Though the terminology is different, the ideas are complimentary.   Project Management Courses I would love to help you and your team level up your ability to lead and deliver. Join us for an upcoming project management masterclass! They are instructor-led, super engaging, and fine-tuned to help you and your team more confidently lead and deliver. Learn more at courses.i-leadonline.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Laughing Children Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Nigel Creaser, an active project professional and author of the book Project Manager Productivity Hacks. Nigel shares insights from his career and discusses strategies for managing interruptions and improving productivity. They also touch on the use of mobile devices and AI tools in project management. Overall, the conversation emphasizes the need for project managers to go beyond technical skills and prioritize the human aspect of their work. Sound Bites "Productivity isn't about winning. It's not like a sport... It's more like yoga and that you can always be a bit more stretched." "Project management, I think, is messy, and we try to control the mess rather than go with the flow with the mess and kind of direct it." (Nigel, about being a podcaster) "I try to be that person who's being cheeky and getting free consultancy." Chapters 00:00 Introduction 01:23 Start of Interview 01:58 Nigel's Backstory 06:26 How Nigel Seeks to Minimize Interruptions 11:18 Nigel's Advice About Email 16:45 Mobile Devices and Productivity 21:38 How Nigel and Andy are Using AI 31:02 Project Management Lessons Nigel Has Learned 36:29 Career Advice from Nigel's Journey 45:31 About the Sunday Lunch Project Manager Podcast 49:15 Wrap-Up 49:34 Andy Comments After the Interview 51:55 Outtakes Learn More You can learn more about Nigel, his books, and his Sunday Lunch Project Manager Podcast at NigelCreaser.com. If you'd like more on this subject, check out: Episode 346 with Donna Gregorio. It's another in the trenches episode, and Episode 169 with Emily Luijbregts. She is also a practicing project manager and we discuss challenges and lessons about leading virtual teams.   Project Management for Students You know how valuable it is to know how to lead and deliver projects. But students often aren't taught these skills. We've taken some of our best content on project management and put into a course Getting Stuff Done: Project Management for Students. The feedback has been so positive. Give the gift of a headstart to a student you know by going to PeopleAndProjectsPodcast.com/GettingStuffDone. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Business Acumen   The following music was used for this episode: Music: Tranceverse by Sascha Ende License (CC BY 4.0): https://filmmusic.io/standard-license Music: Funny by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy dives deep into the world of sleep with Dr. Bijoy John, author of Nobody's Sleeping: Seven Proven Sleep Strategies for Better Health. Dr. John shares his personal journey with sleep issues, discusses the widespread impact of poor sleep on health and performance, and offers practical advice for improving sleep quality. Do you have trouble getting to sleep? Or wake up in the night have trouble getting back to sleep? From the importance of naps to the dangers of screen time before bed, this episode covers a wide range of sleep-related topics relevant to professionals and parents alike. Sound Bites "Society as a whole is operating on sleep debt and the main culprit there is your phone." "A workforce that is well rested performs better, makes less mistakes, tends to have better mental health so they're less anxious, and less defensive." "So the key here is the nap should be only for 30, maximum 40 minutes because you're following your biorhythm. This is a bio hack." "The bedroom is only for sex and sleeping, not for snoring or worrying." "I believe by sleeping better, the world can be a better place." Chapters 00:00 Introduction 02:36 Start of interview 02:49 Even NFL teams should know about naps 03:50 How lack of sleep impacts areas of our life 05:13 Cardiologists often don't realize sleep might be the problem 06:21 Dr. John's struggles with sleep 09:06 Ineffective Sleep Aids 11:11 Power Naps and Sleep Debt 12:32 Why a consistent sleep schedule is challenging 14:13 Having a consistent shutdown routine 19:37 What about when you wake up in the middle of the night and can't get back to sleep? 22:38 Try Dr. John's Vivid Imagination technique 24:07 Resources on Dr. John's website 25:00 Tips for better sleep, for parents and kids 30:39 Wrap-up 31:58 Andy's comments after the interview 35:24 Outtakes Learn More You can learn more about Dr. John and his Sleep Fix Academy at SleepFixAcademy.com. If you'd like more on this subject, check out episodes 132 and 106 with Tom Rath. Tom is the author of Eat, Move, Sleep and other books with a similar theme.   AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: The Fantastical Ferret by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Kory Kogon, FranklinCovey's Vice President of Content Development, about her updated book, Project Management for the Unofficial Project Manager. They discuss the prevalence of unofficial project managers in various industries, especially post-pandemic, and the unique challenges they face. Kory shares insights on foundational behaviors, clarifying expectations, stakeholder management, and risk management. The conversation also delves into the significance of accountability and performance discussions, particularly for those leading without formal authority. If you lead projects, regardless of your title, this discussion is for you! Sound Bites "We often find that at least 80% of the participants in our project management workshops don't have the word project in their title. Yet you could argue that, in many ways, we're all project managers." "The top reasons why projects fail are unclear scope, key stakeholders wanting different things, lack of communication, not knowing the roles, having the wrong people in roles, and scope creep." "Accountability takes on a different lens. It's not punitive. It's mutual accountability." "A cadence of accountability sets up a team that is inspired to want to do the work." Chapters 00:00 Introduction 02:23 Start of Interview 02:41 In What Ways Are We All Project Managers? 05:09 The Top Reasons Why Projects Struggle 07:45 Clarifying Expectations in Projects 14:06 Identifying and Managing Stakeholders 18:40 Managing Risks in Projects 24:20 The Importance of Accountability 26:36 The Essence of Accountability in Leadership 28:03 Creating a Cadence of Accountability 31:54 Navigating Informal Authority and Performance Conversations 37:26 Clarifying Project Scope and Managing Change 43:36 Interview Wrap-Up 44:25 Andy's Comments After the Interview 47:44 Outtakes Learn More You can learn more about Kory and her book (and download a sample chapter) at FranklinCovey.com. If you'd like more on this subject, check out: Episode 405, with Gil Broza about scaling good project practices across the organization Episode 376, with Nick Sonnenberg about his book Come Up for Air Episode 129, with Kory about her book The Five Choices   AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Ways of Working   The following music was used for this episode: Music: Brooklyn Nights by Tim Kulig License (CC BY 4.0): https://filmmusic.io/standard-license Music: Chillhouse by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy interviews Molly McGrath, author of the book Fix My Boss: A Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase The Bottom Line. They discuss practical ways to improve the relationship between bosses and employees, including having courageous conversations, setting clear expectations, and implementing accountability measures. Molly emphasizes the importance of focus management and prioritization to combat the feeling of being busy. She also shares insights on empowering women in the workplace and applying project management principles to family life. Overall, the conversation provides actionable strategies for both managers and employees to cultivate respect and increase productivity. Sound Bites "Blaming your boss fixes nothing. And by the way, it's easy for bosses to do the same thing." "We don't speak up because we're afraid it'll create conflict. And by not doing it, it creates conflict." "Busy is usually a focus problem. It might be lack of clarity or an unrealistic amount of workload. But it's often a matter of focus." Chapters 00:00 Introduction 01:36 Start of Interview 02:09 Molly's Backstory and Influences 04:16 Understanding Fixed vs. Growth Mindset 06:25 The Power of the Pause for Managers and Employees 10:38 The Importance of Courageous Conversations 15:04 Daily Progress Reports: Not Micromanaging, But Empowering 22:11 Challenging the Concept of Being 'Busy' 25:11 Empowering Women in the Workplace 28:39 Applying Project Management at Home 30:30 Interview Wrap-Up 31:00 Andy comments after the interview 34:30 Outtakes Learn More You can learn more about Molly and her book at FixMyBossBook.com. If you'd like more on this subject, check out: Episode 410, with Ryan Hawk about his insightful book on excellence (I consider it a must-read) Episode 366, with Michael Timms about his book on accountability, and Episode 209, with Ron Lovett about his book on empowering your teams   AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by MinneTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license

Summary In this episode, Andy Kaufman interviews his friend Randy Fox about his book The Call to Excellence: Influential Leadership for Impactful Results. Randy shares the backstory of his signature story, the Silver Platter Service, and how it can apply to leadership. They discuss the pursuit of excellence and the difference between being perfect and pursuing our highest and best. They also talk about the importance of being unoffendable and open to feedback, as well as the basics of leadership, such as kindness, communication, and consistency. Randy emphasizes the need for intentional self-improvement and even how these principles apply to parenting. Sound Bites "The art of listening is hearing what the person is not saying." "When you watch yourself, the film doesn't lie." "The silver platter isn't about how we collect the trash, it's how we serve someone else and how we lead them through those projects, through those outcomes, through life." "There's a difference between being kind and nice." Chapters 00:00 Introduction 01:01 Start of Interview 01:11 The Silver Platter story 03:58 What does pursuing excellence NOT mean? 06:32 The difference between surviving and thriving 07:56 Being unoffendable 14:34 Lessons from refs 17:39 About sincerity and truth 21:56 Be brilliant with the basics 24:27 How to be a better communicator 26:46 How to not get complacent with our learning 31:17 Applying these lessons as parents 33:08 Interview Wrap Up 33:40 Andy Comments After the Interview 36:49 Outtakes Learn More You can learn more about Randy and his book at FoxPoint.net. If you'd like more on this subject, check out: Episode 301, with Peter Kozodoy about his book on honesty Episode 345, with Darren Reinke about his book about being a savage leader   AI for Project Managers and Leaders With the constant stream of AI news, it's sometimes hard to grasp how these advancements can benefit us as project managers and leaders in our day-to-day work. That's why I developed our e-learning course: AI Made Simple: A Practical Guide to Using AI in Your Everyday Work. This self-guided course is designed for project managers and leaders aiming to harness AI's potential to enhance your work, streamline your workflow, and boost your productivity. Go to ai.i-leadonline.com to learn more and join us. The feedback from the program has been fantastic. Take this opportunity to unlock the potential of AI for your team and projects. Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills   The following music was used for this episode: Music: Echo by Alexander Nakarada License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroter License (CC BY 4.0): https://filmmusic.io/standard-license