POPULARITY
In this episode of "Keen On", Andrew is joined by Nancy Giordano, the author of "Leadering", to discuss a new and more appropriate template for leadership in today's technologically driven society. Described as endlessly optimistic, Nancy is a strategic futurist with a drive to help enterprise organizations and visionary leaders transform to meet the escalating expectations ahead. Recognized as one of the world’s top female futurists, she has spent her career building, shaping and evolving a portfolio of $50 billion worth of major global brands. With growing conviction of what will (and needs to) shift, executives value her unique abilities to sense and synthesize the terrain ahead and guide those ready to build more relevant and sustainable solutions. With a career at three of the top global advertising agencies and as founder of her own strategic inspiration company, Play Big Inc, Nancy has a rich history of advising and learning with some of the top companies in the world, including Nestle, Brinker International, The Coca Cola Company, Sprint and Acumen. In 2015 she took a leap to help shape a company of the future: artificial intelligence start-up, Lucid, later went on to build a leadership summit designed to encourage c-suite execs to explore seven of the most disruptive emergent technologies for business, and last year Nancy joined Austin-based artificial services company, Kungfu AI, to help visionary enterprise leaders harness and sharpen their 21st Century business acumen via custom designed AI applications. A 10 year TEDx curator (and world’s first licensee), Nancy is a Singularity University guest lecturer, frequent panelist at South by Southwest (SXSW), creator of the first Career Fair For the Future event for college + high school student and recent co-founder of Femme Futurists Society (a growing collection of interviews with leading futurists around the world) and remains an active strategist. For the past two years, she has been on the board of retail trade association GMDC, on the advisory council for both Retail Tomorrow and Future Frontiers, co-designed + produce a fintech conference to strengthen community banking, and is helping champion two brands poised to weave a more human, distributed internet: Holochain + Holo hosting. A techno-optimist Nancy is committed to advancing societal structures and new mindsets necessary to effectively harness the significant technology innovations heading our way… and ensure a safe and thriving future for us all. Learn more about your ad choices. Visit megaphone.fm/adchoices
You never get a second chance to make a first impression. It may be a cliche, but it also never has been more true, especially because the competitive environment never has been more cutthroat. At the same time, technology and the pandemic have combined to create seismic shifts in consumer behavior. What does this mean? Retailers have to compete not just for every last customers, but every first customer. In this Retail Tomorrow episode, Sterling and Kevin use a close-to-home case study to examine what retailers are and not doing to attract new customers. (And at about 12 minutes in, Sterling comes up with a big idea that every retailer ought to adopt ASAP.)
Almost six months of pandemic-induced sheltering-at-home has led to a spike in alcohol sales…and Sterling Hawkins and Kevin Coupe belly up to the bar to look at the marketing and merchandising innovations that companies are embracing, as well as technology inventions that are allowing businesses to bring the bar experience home. It is all part of the changing landscape that is defining the world of Retail Tomorrow.
This weekly series of Retail Tomorrow podcasts features Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe teaming up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. This week, Sterling and Kevin are joined by Chris Walton, CEO and Founder of Omni Talk: one of the fastest growing blogs in retail, and Third Haus: a retail technology lab and joint-venture with Xenia Retail, to talk about opportunities both embraced and squandered during the pandemic. Chris refers to the moment as a "retail reckoning" rather than as a "retail apocalypse", and talks about both small and large companies' approach to a changed marketplace. Plus, Chris, Sterling, and Kevin are examples of past prognostications that they got right, and admit to a few that haven't worked out the way they expected.
In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. Airlines have one problem – lots of supply, but not nearly enough demand. Retailers have the opposite issue – tons of demand, but trouble in certain segments coming up with supply. And yet, there are lots of lessons for retailers to learn from how airlines have been dealing with the pandemic – about leadership vs. management, about shopper-centricity vs. an operations focus, and about the importance of finding the experience's pain points and doing everything possible to reduce friction for customers.
In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. This week Hawkins and Coupe focus on the mixed feelings that consumers seem to have about the governmental and business response to the COVID-19 coronavirus and the tightrope that retailers have to walk in order to send consistent messages to their shoppers, keep their own people safe, and alienate as few people as possible. As the country's economy begins to open up – albeit slowly and in fits and starts – retailers have to figure out the shape and dimensions of the world of Retail Tomorrow.
In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. Continuing bad economic news has been leavened to some degree by some promising news on the healthcare front – a possible vaccine that could come faster than most people expected, and an experimental treatment that could reduce the number deaths related to the COVID-19 coronavirus. But, as the pandemic and its implications continue to play out, questions remain. What new consumer habits are being formed? How sustained will they be? And, what can/should retailers do to meet these needs and desires as they position themselves to be in the right place at the right time in the world of retail tomorrow.
In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. How will supermarkets be changed by the COVID-19 coronavirus pandemic? How will restaurants be changed? In the end, it almost certainly will depend on how consumers are changed – and for the moment, that's an open question, still to be determined by the degree to which the nation's citizens continue to shelter at home, and the extent to which the nation's businesses are able to open up. While nobody knows for sure at this point, one thing is certain, it will never look the same across the landscape that we refer to as Retail Tomorrow.
In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART – The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. One study suggests that the social distancing practices mandated by the COVID-19 coronavirus may be necessary until 2022 which could have an enormous impact on retailing specifically and business in general, not to mention the culture at-large. But at the same time, there may be an app out there that will facilitate contact tracing, and changes to in-store technology may be necessary in order to compensate for all the shifts in priorities taking place. And that's just the beginning of the conversation, as we explore the world of retail, tomorrow.
In a new series of weekly Retail Tomorrow podcasts, Sterling Hawkins, co-CEO and co-founder of CART-The Center for Advancing Retail & Technology, and MNB "Content Guy" Kevin Coupe team up to speculate, prognosticate, and formulate visions of what tomorrow's retail landscape will look like post-coronavirus. In this episode, Hawkins and Coupe look at how supermarket employees have established themselves as being 'essential' during a pandemic and what that means going forward … the growing movement toward making the wearing of a mask a requirement when entering a store … how restaurants and fast feeders are getting into the grocery game and the implications for the future … and how 'we're all in this together' means less to some retailers than others.
Digital strategies aren't just about creating alternatives to the brick-and-mortar shopping experience. Done effectively, they can actually bring people back to the store, while also eliminating customer anonymity, creating rich and actionable data, and deepening relationships between the store and consumer in a way that transcends the simple transaction. Our newest episode, which brings together a terrific panel of experts from a wide range of disciplines, was recorded at Google’s New York City offices during the recent National Retail Federation (NRF) Show. Our guests: Matt Alexander, co-founder of Neighborhood Goods which has an unusual take on physical retailing with stores in Dallas and New York. Patrick Flanagan, Senior Vice President of Digital Marketing and Strategy for Simon, which has more than 200 properties in 37 states and Puerto Rico. Tom Furphy, CEO and Managing Director of Consumer Equity Partners, a member of the Retail Tomorrow podcast family, and a regular contributor to "The Innovation Conversation" on MNB. Jalna Silverstein, a leader in Ernst & Young’s Transaction Advisory Practice and its Real Estate, Consumer Experience, and Retail strategy.
Emerging technologies in the health and wellness segment are empowering consumers who more and more are invested in selfcare. Recorded at the GMDC Selfcare Summit in Indianapolis, we talk about the technologies and trends, provide insights into how consumers will interact with these innovations, and offer guidance to companies looking to invest in this burgeoning segment. Our guests for this podcast are members of the regular Retail Tomorrow podcast family: Tom Furphy, CEO and Managing Director of Consumer Equity Partners Nancy Giordano, a strategic futurist who specializes in the post-digital world Sterling Hawkins, co-founder of the Center for Advancing Retail & Technology Hosted by Kevin Coupe, MorningNewsBeat’s “Content Guy”
The second of two podcasts recorded on the exhibit floor at the United Fresh Produce Association show in Chicago, we look at how companies go outside their traditional lanes to explore new consumer connections and marketing advantages as they seek fresh (in every sense of that word) levels of relevance and resonance to the shopper. Our two guests are retail executives from different geographic areas but who, as the retail world goes through a series of revolutions, seem to have more in common every day: Greg Corrigan, senior director of produce and floral at Raley’s and chairman of United Fresh Tony Stallone, the “produce guru” at Ahold Delhaize-owned Peapod Hosted by Kevin Coupe of MorningNewsBeat This edition of the Retail Tomorrow podcast is sponsored by Hillphoenix, shaping the future of retail through technology and design innovation.
In this new episode of the Retail Tomorrow podcast, recorded on the exhibit floor at the annual United Fresh Produce Association show in Chicago, we focus on the the opportunities and challenges that the selfcare movement creates for companies looking to take advantage of it, how retailers can go beyond their four walls and develop an “outpost marketing” strategy, and the degree to which information can be the most compelling marketing tool. Our guests: Michael Stebner, director of culinary for Sweetgreen, the salad-centric fast casual restaurant chain Peter Steinbrick, director of national sales at Melissa’s, an importer and distributor of exotic and specialty fruits and vegetables The host: Kevin Coupe, MorningNewsBeat’s “Content Guy” This edition of the Retail Tomorrow podcast is sponsored by Hillphoenix, shaping the future of retail through technology and design innovation.
This week on the Tech Cat Show we look at all the emerging trends in Retail and how they reflect the changing consumer with Kevin Coupe, Author and host of “Retail Tomorrow,” a new podcast that features innovators from the worlds of retail, brands, technology, and academia, focusing on the new ecosystem driving the retail industry into the realities and possibilities of tomorrow. Kevin shares with us the latest trends in retail and how tech is driving new opportunities. Kevin will also give us some insights ion how you communicate to consumers and is author of “Retail Rules! 52 Ways To Achieve Retail Success," a guidebook for competing effectively and efficiently on Main Street. We're heading into the future of retail with Kevin Coupe, on the Tech Cat Show!
Episode five of the Retail Tomorrow podcast offers a deep dive into the promises and challenges inherent in the cannabis industry. While it is still not part of the mainstream retail world, the momentum is there for an inevitable explosion of product, marketing muscle, and profit – especially in the Selfcare segment. Taking us inside the business are two cannabis industry experts: Genevieve Gilbreath, Co-Founder, General Partner, Springdale Ventures Mary Olivar, Managing Director, Greenbelt Capital, Inc. Thanks to host, Kevin Coupe.
Prepare to be dazzled. This Retail Tomorrow podcast comes from the annual SXSW festival in Austin, Texas, and features a provocative look at the changing shape of retailing, a discussion of why retailers should target being “fluid” rather than “frictionless”, and how a new definition of experiential marketing can be a game-changer for retail. Hosted by Kevin Coupe. This episode's guests include: Amber Allen, founder/CEO/Chief Strategist at Double A Labs Becky Banasik, VP of merchant success at DOSH Marie Chevrier, founder/CEO of Sampler Nancy Giordano, the strategic futurist who created Play Big Inc.
From the floor of the National Grocers Association (NGA) Show in San Diego, podcast host Kevin Coupe engages with a power-panel of retailers and experts in a discussion on the unique technology challenges and opportunities independent retailers are facing. Our guests for episode three include: Lauren Johnson, CEO/President, Newport Avenue Markets Lisa Mangino Swanson, Communications Director, Hugo's Family Marketplace Sterling Hawkins, Co-founder, Center for Advancing Retail & Technology (CART) Tom Furphy, CEO/Managing Director, Consumer Equity Partners Glen Terbeek, retired and previously Anderson Consulting’s Smart Store Retail Tomorrow is a GMDC initiative which hosts a series of “immersion” conferences where people can deep-dive into not only best-practices, but next-practices in retail. Past event locations include in Silicon Valley, Toronto, Seattle, and New York, with upcoming 2019 events scheduled for Los Angeles and Boston. Learn more at www.retailtomorrow.org
Don’t miss episode two of the Retail Tomorrow podcast where we talk about ‘buy online, pick up in store’. Some call it BOPIS; some call it click-and-collect. No matter what you call it, while this segment of e-commerce presents challenges, it's also an enormous opportunity for retailers who want their brick-and-mortar stores to remain relevant and satisfy an established consumer need. Recorded at Google's New York City office during the recent National Retail Federation show with host Kevin Coupe, we convene a panel of expert to open our eyes to the possibilities: Lee Peterson, EVP of Thought Leadership at WD Partners Ben Conwell, Senior Managing Director & National Practice Leader of the E-commerce Fulfillment Group at Cushman Wakefield Jeff Baskin, VP of Operations at Radius Networks Dror Cohen, Chief Of Staff of Waze Ads at Waze Chris Lydle, Retail innovation Lead for Google Retail Tomorrow is a GMDC initiative which hosts a series of “immersion” conferences where people can deep-dive into not only best-practices, but next-practices in retail. Past event locations include in Silicon Valley, Toronto, Seattle, and New York, with upcoming 2019 events scheduled for Los Angeles and Boston. Learn more at www.retailtomorrow.com
Join us as we launch the new Retail Tomorrow podcast series dedicated to facilitating and catching behind the scenes conversations on retail innovation. Enjoy our debut episode hosted by Kevin Coupe at the Consumer Electronics Show, where we discuss trends and the larger issue of how retail can develop a culture that embraces disruption. Our guests on this episode include: Morri Chowaiki, Head of Sales and Retail for Daymond John at The Shark Group. Seraj Bharwani, Chief Strategy Officer at AcuityAds. Tom Furphy, CEO and Managing Partner at Consumer Equity Partners. Benjamin Winters, Vice President, Marketing Services & Automation at Ideoclick. Retail Tomorrow is a GMDC initiative which hosts a series of “immersion” conferences where people can deep-dive into not only best-practices, but next-practices in retail. Past event locations include in Silicon Valley, Toronto, Seattle, and New York, with upcoming 2019 events scheduled for Los Angeles and Boston. Learn more at www.retailtomorrow.com