Salon Conversations with Lisa Conway

Trust is the currency of every successful salon, spa, and clinic. In Chapter 6 of Your Salon Retail, Lisa Conway unpacks one of the most powerful truths in business — clients don't buy products. They buy clarity, confidence, and trust. Today's clients are more informed than ever. They research. They question. They compare. And what they're looking for isn't more information — they're looking for someone they trust to simplify it. Inside this episode, Lisa shares: Why your true value is your ability to give clients clarity How trust separates you from every other salon Why clients who buy retail are dramatically more loyal How honesty builds lifelong client relationships Why knowledge and confidence change everything Clients buy from people they know, like, and trust. And when trust grows, retail grows. When retail grows, profit grows. And when profit grows, your dependency on working endless floor hours disappears. If you're ready to step back from the floor without losing income, this is where it begins.

Transfer 1/3 of Your Clients to The Team https://thesalonmentors.com/events-2026Let's call it what it is.Most salon owners don't struggle with retail because they “can't sell.”They struggle because of the stories they tell themselves.In Chapter 5 of Your Salon Retail, Lisa unpacks the five flimsiest excuses salon, spa and clinic owners use to avoid recommending retail — and why those stories are quietly costing you profit, confidence and leadership.Inside this episode:“My clients already have everything.” (They don't.)“I don't like this product range.” (That's about you.)“I forgot.” (That's a system issue.)“I don't have time.” (You have 24 hours.)“My clients can't afford it.” (Not your decision.)Retail isn't about pushing products. It's about finishing the job properly.When you stop hiding behind excuses, your profit grows. And when profit grows, your dependency on long floor hours shrinks.If you want to reduce your hours to 25 per week without losing income, it starts here — with leadership, systems, and consistency.

Checkout my Transfer 1/3 of Salon Clients Workshop. JUST CLICK HERELet's talk about bum water. Yes… bum water.In this week's episode of Salon Conversations, Lisa Conway shares one of the funniest - and most powerful - lessons about retail you'll ever hear. Because here's the truth, your clients don't know what they don't know.If you've ever said:“She just won't buy.”“They'll get it online.”“I don't want to be pushy.”This episode will lovingly shake you by the shoulders.Retail isn't an add-on. It's not awkward and it's definitely not about selling. It's about doing your job properly.Inside this episode, Lisa covers:Why retail is the shortcut to fewer floor hoursThe 3 questions every single client must be askedWhy clients who buy 1, 2 or 3 products are dramatically more loyalHow confidence beats “sales scripts” every timeThe bum water theory (and why education matters more than ever)If your team struggles with retail, it's not a sales issue. It's a leadership and training issue.And when everyone asks the same three questions? Everything changes.

Are you exhausted from working too many hours on the salon floor… but terrified of letting go of your clients?In this episode of Salon Conversations, Lisa Conway dives deep into one of the most emotional and misunderstood leadership shifts in the hair, beauty, spa and clinic industry - transferring clients to your team without losing profit, loyalty, or confidence.If you've ever thought:“I can't step back… everything relies on me.”This episode is for you.Lisa unpacks:Why your hours are not your valueThe hidden danger of being the “hero owner”How reducing floor hours actually forces better systemsWhy freedom is a leadership outcome - not a rewardHow to transition clients slowly and strategically (so no one loses confidence)This isn't about abandoning your clients. It's about growing your team, protecting your energy, and building a business that doesn't rely so heavily on you.Because burnout doesn't come from hard work. It comes from no time out.If you're ready to reduce your floor hours to 25 per week (without losing profit), this conversation will change how you lead forever.

In Chapter 4 of Your Salon Retail, Lisa tackles one of the biggest mistakes salon, spa, and clinic owners make when it comes to retail and team training: treating retail as an add-on instead of a core skill.This chapter is all about starting where it actually counts.Lisa breaks down why we've traditionally trained teams on technical skill first and left communication, consultation, and problem-solving until later — and how that single decision quietly sabotages retail results, team confidence, and client outcomes.You'll hear why:Great results require retail (drop the mic

Join January Jump Start here:

Join January Jump Start here:

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa continues her FREE weekly mentoring for 2026 by reading Chapter 2 from her book Your Salon Retail — and this one is all about Show & Tell. Retail doesn't fail because people are bad at sales. It fails because they don't have a system.In this episode, Lisa breaks down one of the simplest (and most powerful) habits you can build into every service:Open the lid. Open your mouth.This chapter unpacks:Why good intentions aren't enough without systemsHow “show and tell” removes awkwardness from retail conversationsWhy sharing knowledge is part of service — not an add-onHow letting go of the outcome actually increases resultsThe mindset shift that turns retail into trust, not pressureLisa also shares real examples from the salon floor that show how confidence, clarity, and curiosity change everything — for the client, the team member, and the business.

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa kicks off Chapter 1 from her third book, Your Salon Retail, with a message every salon, spa, and clinic owner needs to hear:Retail is not a dirty word.Retail isn't “selling.”It's problem-solving.It's loyalty, and it's one of the fastest ways to build confidence, connection, and profit — when it's done properly.In this episode, Lisa shares:Why separating “service” and “retail” is costing salons thousandsHow confidence (not scripts) drives retail successThe real reason team members avoid retail conversationsWhy loyalty and retail always rise togetherHow retail creates choice, freedom, and stability for ownersLisa also shares personal stories from the salon floor — the mistakes, the lessons, and the exact mindset shift that turned retail into a genuine strength.Important for Salon, Spa & Clinic OwnersLisa strongly recommends that your team members subscribe to this podcast.Many salon owners have used these weekly episodes like a team book club — listening together, discussing the ideas in meetings, and watching retail sales grow naturally as confidence improves.If your team understands why retail matters, the numbers take care of themselves.January Jump StartIf you're ready to build a salon that doesn't rely on you doing all the heavy lifting, Lisa invites you to January Jump Start.In this live planning session, you'll learn how to:ATTRACT A-grade clients and team membersDELIVER a full and remarkable service consistentlyCONVERT your team into a machine that supports you

Join January Jump Start here: https://thesalonmentors.com/events-2026In this episode of Salon Conversation, Lisa shares the final chapter from her third book, Your Salon Retail - and it's a powerful reminder of what's possible when your salon no longer relies on you being on the floor.This story isn't really about yachts, holidays, or topless sunbaking (although there is that). It's about freedom.Freedom that comes from:Building a team that can run the business without youCreating systems that generate income even when you're not thereLeading in a way that gives both you and your team more choiceLisa reflects on the moment she realised her business could operate successfully while she stepped away — and why thinking differently about team, leadership, and retail changes everything.Important note for Salon, Spa & Clinic Owners: Lisa strongly encourages you to have your team members subscribe to this podcast.Why?Because when your team understands why retail matters — not just what to sell — confidence rises, conversations improve, and retail sales follow naturally. Many salon owners have used Lisa's book and podcast as a weekly team discussion tool, with outstanding results.This episode is ideal to:Share with your teamDiscuss in team meetingsUse as part of your retail education and cultureIf this episode resonated and you're ready to create more freedom, structure, and confidence in 2026, Lisa invites you to January Jump Start. This live planning event will help you:Attract A-grade clients and team membersDeliver a full and remarkable service consistentlyConvert your team into a machine that doesn't rely on youJoin January Jump Start here:

Join January Jump Start here:

To join my January Jump Start go to https://thesalonmentors.com/events-2026In this final episode of the year on Salon Conversation, Lisa reflects on what it really means to close one year well  - without rushing to escape it, fix it, or label it a failure.This isn't a “set your goals and hustle harder” conversation. It's an honest look at growth, grief, joy, boundaries, identity, leadership, and what happens when you stop chasing more and start choosing what actually matters.In this episode, Lisa shares:Why reflecting on the year just lived is more powerful than racing into the next oneHow joy, growth, and clarity often show up quietly — and why we miss themWhat salon ownership teaches us about boundaries, people, money, and self-worthWhy leadership evolves when you stop doing everything yourselfThe lessons learned from letting go, leaning in, and listening more than fixingLisa also reflects on what she's witnessed inside salons this year  - owners getting off the floor, teams stepping up, finances stabilising, confidence returning, and the relief that comes when the business no longer runs the owner.If you're a salon, spa, or clinic owner who feels ready for a calmer, clearer, more intentional year ahead - this episode will land exactly where it needs to.If this episode resonated, Lisa invites you to January Jump Start - a live event designed to help you reset your salon, refocus your leadership, and start the year with clarity, structure, and momentum.This is for owners who don't want another year of:Carrying the business aloneOverworking on the floorManaging instead of leadingJoin January Jump Start here:  https://thesalonmentors.com/events-2026

Leadership isn't in your DNA — it's in your decisions. Chapter 20 of Your Salon Team is your reminder that you can learn to lead your tribe, even if you're a people-pleaser with a big heart and a busy mind.In this conversation, Lisa breaks down:The four DISC personality stylesWhy most salon owners score high in Influence or SupportHow that impacts your leadership in the salonThe tiny behavioural shifts that change everythingYou don't need to be perfect. You just need to understand yourself — and take action.

Want to have a call with Lisa about your plan for 2026, JUST CLICK HERE TO BOOK A TIME.December can bring out the very best and the very worst in a salon. More clients, more pressure, more emotion, more expectations. In this episode, Lisa breaks down the power of setting clear expectations and why the smallest daily check-ins prevent the biggest blow-ups.You'll hear why soft skills matter more than ever in the silly season, how micro-conversations can save a team member's sanity, and why systems keep your business - and your wellbeing - from falling apart when things get busy.If you want a calmer, stronger, more connected team this December, this one's for you.Want to talk to Lisa about joining The Salon Mentors in 2026?  Book a call using the link above. Enjoy the show.

To watch the video with all the resources, use the link below.https://thesalonmentors.com/november-replay-g6357qr0I've got something important for you today, something every salon owner with a team needs to hear. This week inside Salon Mentors I took the salon owners behind the scenes - into the real conversations, the real fears, and the real breakthroughs happening with beauty professionals right now.Some of you will love what I'm about to share… Some of you won't. But all of you need it.Because if you want your team to step up in 2026, it starts with how you communicate, how you lead, and how willing you are to change yourself first.So in today's episode, I'm unpacking the exact mindset shifts I teach inside Team Machine.Why your team behaves the way they do. What they're scared of. What they wish you understood. And how a few small adjustments in your conversations can completely transform your salon culture.And if you're listening right now thinking, “Lisa, I know I need help… I just don't know where to start,” then book a free call with me.You must have four or more on your team - or be growing to four - and you need to be ready for real change. If that's you, I'd love to talk.Do the two quizzes before you come into the room - your Who Runs In Your Pack Quiz and the Salon Love Languages Quiz - and we'll decide together if we're the right fit.

Here is the link for my November Masterclass - a not to be missed event!Most salon owners dream of finding “their person” - the one who can run the show, hold the fort, and finally give them a break. But choosing a salon manager or future partner is one of the trickiest, riskiest, and most emotional decisions you'll ever make.In Chapter 19 of Your Salon Team, Lisa  unpacks the truth about leadership potential inside your business. Not everyone who wants the badge can actually carry it - and not everyone who could carry it actually wants it.Lisa shares the pitfalls, the heartbreaks, the hilarious moments, and the real-world lessons she's learned from mentoring salon owners - and from watching team members chase titles they don't understand, or leave to open businesses they're nowhere near ready for.If you've ever wondered whether someone on your team could lead, manage, or even become your partner one day… this episode is essential.

> Please checkout my SECRET BLACK FRIDAY MASTERCLASS JUST CLICK HERE

First Visit & Fun Facts - How to Nail the New Client ExperienceThere's nothing quite like a new client. It's a fresh start. A blank canvas. A chance to show someone what's truly possible - and how good they can feel when they're in the right hands.But most salons waste the moment. They tiptoe. They assume. They don't ask the questions that matter.In this episode, Lisa shares how to shape the first visit into a moment that changes everything. From three essential questions to the kind of listening that makes people feel seen, heard, and genuinely cared for - this is how you build loyalty from day one.If your team ever says “She's only new” - this episode will change your salon forever.See you in the next episode.

Clients Bring Clients - How to Attract More of the Ones You LoveIf you've ever wondered where your best clients come from - this episode is for you.Today, Lisa breaks down the secret to growing your salon without spending a fortune on ads or relying on “word of mouth.” It's all about creating an intentional clients-bring-clients strategy that works quietly in the background, turning your favourite people into your best recruiters.Lisa shares the story of “Paddy the Dentist” - the simple system that transformed his clinic by doubling his A-grade clients and letting go of the energy-drainers. You'll learn how to identify your A, B, C, and D clients, ask for referrals in a way that feels natural, and build a salon full of the people you actually want to serve.If you want clients who bring more clients (and fewer headaches), this episode is gold.I am finishing my 2026 Salon Sucess Playbook. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

Let's get one thing straight - your salon clients are not “theirs.” They don't belong to Suzie, Sarah, or whoever's holding the tail comb today. They belong to your business.In this episode, Lisa breaks down why letting your team believe clients are theirs is like handing them the keys to your bank account. She shares how this quiet problem eats away at your business like white ants and how a few smart, honest conversations can save your client base (and your sanity).If you've ever lost a team member and watched clients walk out behind them, this is a must-listen.I am finishing my 2026 Salon Sucess Playbook - The 5 One's Every Salon Pro Should Know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

When someone leaves your salon, spa, or clinic, it can feel personal - but it doesn't have to derail your business.In this chapter of Your Salon Team, Lisa shares the truth about why people really leave and how to respond like a confident salon owner, not a heartbroken teenager.In this episode you'll learn:✅ Why it's not always about you (even when it feels like it is)✅ How overpaying can turn great team members into lazy cats✅ How to lead with honesty and stop lying to yourself✅ Why a weekly meeting can save your culture (and your sanity)Losing people is part of the game. How you handle it is what sets you apart.I am finishing my 2026 Salon Sucess Playbook - The 5 One's Every Salon Pro Should Know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

This isn't just another pep talk. The 5 Ones are the five simple, powerful actions that separate the salons that struggle from the salons that soar.In this episode, Lisa introduces the foundational framework behind her signature program - Salon Team Machine. She breaks down how these five pillars turn quiet team members into confident, client-attracting, result-producing professionals.It's not magic - it's focus, and it works.I am finishing my 2026 Salon Sucess Playbook - The 5 One's every salon Team member should know. If you would like an advance copy please email lizzie@zingcoach.com.au and she will send it to you for FREE when it's ready.

Let's talk truth: your salon's culture will make or break your business. In this episode, Lisa gets real about what culture actually means — and it's not beanbags and team lunches.From tackling tough conversations (yes, even garlic breath) to holding boundaries, Lisa shares the real-world culture principles that every salon, spa, and clinic needs. Learn how to stop repeating yourself, empower your team to take initiative, and finally build a salon that runs without you on the end of the phone every five minutes.Next week we kickoff the Salon Team Machine - imagine having your team supercharged for the Christmas rush... https://salonteammachine.com/

Ever feel like your team's success is hit and miss? It's not luck — it's focus. In this episode, Lisa shares her tried-and-true “5 Ones” - the five things every salon, spa, and clinic team member needs to know to move the needle.Lisa breaks down how to attract the right clients, convert them with confidence, and deliver remarkable results that keep them coming back. These five foundations have helped thousands of stylists and therapists build real momentum in their columns - without the salon owner having to spoon-feed them.If you want your team to step up, this is where it starts. Lisa is delivering the 5 One's directly to Salon Team members over the next 6 weeks so they are supercharged for the Christmas rush. If you would like your team trained by the best just go to https://salonteammachine.com/

Like it or not, as a salon owner you're going to find yourself doing a little “parenting.” Not in the tuck-them-into-bed sense, but in the guidance-and-boundaries sense. In this episode, in this episode Lisa shares the lessons she learned from her first boss, Sam, who quietly shaped her future with financial advice and firm boundaries.You'll hear how to balance guiding your team with letting them stumble, why over-helping steals their self-esteem, and how setting clear limits saves you from exhaustion. Parenting your team is inevitable - doing it wisely is a choice.If you would like me to help 'parent' your team checkout my new progrtam salon Team Machine that starts in October here is the link. https://salonteammachine.com/

Sometimes the problem isn't your clients, it's your team. In this episode, Lisa lays down the truth about what it really means to "do your job" in the salon. If your team isn't attracting their own clients, converting them to rebooked, and delivering an exceptional experience every single time, you'll stay stuck filling their columns for them.Lisa explains the 5 Ones that transform team members from order-takers into confident professionals who attract, convert, and deliver and why this shift is the key to getting you out of the treatment room and into building a business that doesn't depend on you.If you are interested in Lisa's Salon Team Machine program that kicks off soon you can check it out here: https://salonteammachine.com 

This week, we dive into one of my favourite topics from Your Salon Team - how to create a salon that's completely free of negativity. Because let's face it, a salon should be the place where joy, creativity, and connection flow - not gossip, drama, or bad vibes.In this episode, I'll walk you through:How to set the tone for a fun, drama-free environment.Why negativity repels both clients and team members.Simple strategies to shift the energy when the vibe feels “off”.How to turn your salon into a space your clients can't wait to return to.If you've ever had a toxic team member or a Debbie Downer drag the mood down, this one's for you.  Let's make your salon a place where both your team and your clients thrive.Also, if you are interetsed in my Salon Team Machine go to salonteammachine.com

Ever caught yourself doing the Meerkat - neck craned, watching your team like a hawk - because you're terrified they might mess it up? In this chapter, I share why learning to “let them” (yes, like Mel Robbins says) is the secret to creating a genius team who can hold the fort even when you're on holiday. This one's for every salon owner who's sick of being the safety net 24/7 and wants a team who can handle the big stuff without you hovering.If you want to checkout my new Salon Team Machine program that kicks off in October go to salonteammachine.comTo contact Lisa, just reach out to jess@zingcoach.com.au

This is a recording of my first Salon Mentor Team training that I did live with my client's team members, and its all about grading your client's.Some of you rocked up to this training thinking, “Ugh, why do I have to do this shit thing today?” - and that's exactly where we begin. In this first Salon Mentor Team Training, I (yes, the loud, grey haired grandma in your corner) cut through the fluff and get real about what it takes to attract and keep the clients you actually love working with. We talk about A-grade clients - the ones who show up on time, rebook, buy products without a fuss, and actually make your day better instead of draining the life out of you. Spoiler alert: if you want them, you've got to become that person yourself. This episode is raw, cheeky, and painfully true at times. I share stories from my own salon journey - including my “ugly duckling to hottie patrotty” moment - and why honest conversations, gratitude, and boundaries are the secret sauce to building a book full of Brookes (aka dream clients). 

In Chapter 12 of Your Salon Team, Lisa Conway gets real about targets. Everyone asks for them, but very few understand the why behind them. Are your team members just “missing numbers,” or is it really a service problem in disguise?Lisa shares her no-nonsense take on setting targets that actually work - and how to use them to inspire, not punish, your team. If you've ever struggled with staff “just not pulling their weight,” you'll want to press play on this episode.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Later today I kick off my last Healthy, Wealthy & Kind Retreat for 2025 in Bali. After so many questions from last week's guests (and more from you on social media), I decided to bare it all—the why, what, and how of my facelift. If you think that this is something you would be interested in just reach out via the link below. https://www.lisaconway.com.au/bedside Any questions, feel free to reach out to via jess@zingcoach.com.au Enjoy!

Today I am reading and explaining the 11th chapter of my second book, Your Salon Team titled "The Problem: Is it You or Them? Are You Being Too Flexible?"Here's the truth bomb - you might be the problem. Yep, I said it. If your team's taking the mickey, maybe it's because you've been bending like a yoga instructor when you should be standing firm. Let's talk about where to draw the line before your salon becomes a free-for-all.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Whose job is it to bring in new clients? Here's the truth—it's everyone's! From salon owner to team member, when you share the load, you double your chances to attract the right people. In this episode, I unpack simple, practical ways to grow your client base without the panic, the last-minute promos, or the “Sweaty Betty” stress. Tune in and discover how a referral program and a few smart systems can keep your chairs full and your salon thriving.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the tenth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. This week I close off registrations for my  Healthy, Wealthy and Kind Retreat in Bali at the end of August for Salon owners with ADHD, to check it out click this link. https://healthywealthykindretreat.comMY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the ninth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. Why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of August. https://healthywealthykindretreat.comMY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

So, here is one for the ladies and NO it's not a sex thing. It's all about how I busted my vagina and fixed it again! Needless to say this is a fun one. Also, I am about to shut the doors on my second Healthy, Wealthy and Kind Retreat in Bali at the end of August for those with ADHD. If you are interested check it out today!  https://healthywealthykindretreat.comBye for now,Lisa xMY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I did my first Team Training Tuesday with the my client's teams and we had fun. I had great feedback from the Salon owners and their teams that I thought it would be a great YouTube. If this appeals to you I am running the Client Shift Workshop on the morning of Tuesday 29th July if you are in Australia (Monday 28th evening if you are in the USA). To register for this FREE workshop just click on the link below. See you in the Zoom room.https://thesalonmentors.com/2025-masterclassP.S. make sure you share this podcast with your team.

In this episode, I dive into the hot-button topic of client's not rebooking because they will book later online - I CALL BULLSHIT! Rebooking gives clients' access to your time whilst respecting it, no SMS or call to squeeze them in on a Saturday,  we all had those before... Rebooking is about reclaiming your time, training your clients to respect your boundaries, and creating the lifestyle you dreamed of when you opened your salon.It's only a month to my Healthy, Wealthy and Kind Retreat in Bali at the end of August, if you are intrigued then link is here https://healthywealthykindretreat.comBye for now,Lisa x MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Ever felt like running away from the salon chaos to just catch your breath? In this episode of Taking Time Away from the Salon, I share my own “I've hit the wall, and I need space” moment and guide you through how stepping back can reignite your passion and creativity, so you can come back stronger than ever. So if you are feeling inspired why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of August the link is here https://healthywealthykindretreat.comBye for now,Lisa x MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au 

Today I want to have an honest heart-to-heart with you — yep, the kind that might sting a little but will absolutely serve you in the long run. We're talking about something every salon, spa, or clinic owner will face at some point… being removed or choosing to remove yourself from your business.Now before you panic, this isn't about giving up or checking out — far from it. It's about choosing to step up and take control of your future, rather than letting the business (or worse, someone else) decide it for you. Whether you're ready to reduce your hours on the floor or you've found yourself being squeezed out without meaning to, this episode is your wake-up call.Because here's the truth — if you don't make the plan, someone else will. And I don't want you blindsided. I want you prepared, empowered, and in the driver's seat.If you are interested in my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of August the link is below. https://healthywealthykindretreat.comBye for now,Lisa MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the 8th chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. Why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of August. https://healthywealthykindretreat.com MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the seventh chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week. Why not checkout my upcoming Healthy, Wealthy and Kind Retreat in Bali at the end of August. https://healthywealthykindretreat.com MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the sixth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the fourth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the fourth chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of my Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I talk about why as the Salon owner it is so important for you to get to working only 25 hours a week on the floor of your Salon, Spa or Clinic.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentor MY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/ MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the third chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.If you want the replay of this weeks Salon Team Targets & Performance Masterclass just reach out to lizzie@zingcoach.com.au and she will sort you out.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I talk about finding a niche for your Salon, Spa or Clinic, something that makes it, and you stand out from the crowd. Also, I am running a FREE Masterclass tomorrow (26 May 2025) on Team Targets and Performance to register the details are below.https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentor MY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/ MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the second chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.I am running a FREE Masterclass in May 2025 the details are:  https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Your Salon Team Performance is the second podcast in my Salon Team Target and Performance series. If this is something you are interested in, I am running a FREE Masterclass in May 2025 the details are below.https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentor MY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/ MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au

Today I am reading and explaining the first chapter of my second book, Your Salon Team. This book should be every Salon owners guide to finding, motivating and keeping an AMAZING team, that supports you on your journey towards 25 hours on the Salon floor each week.I am running a FREE Masterclass in May 2025 the details are:  https://thesalonmentors.com/2025-masterclass MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFMy Healthy, Wealthy and Kind Retreats in Bali   https://healthywealthykindretreat.comLisa Conway's Reboot Your Salon 28-Day Challenge  https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au