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In this episode, I'm diving into a conversation that might annoy some people, but it's a conversation that needs to be had. We've got a leadership crisis in our industry. Not because people don't care, but because too many salon owners don't realise what they signed up for when they opened their doors. Leadership isn't optional. It's the job.This episode is for every salon owner who wants their team to succeed but feels stuck, frustrated, or just plain exhausted. I'll break down why so many stylists aren't earning what they could be and why that's partially due to the leadership (or lack of it) they're working under. If you want a business that thrives and a team that sticks around, this one's for you.IN THIS EPISODE:[00:00] Intro and recap of episode 291[02:15] The leadership gap that's hurting our industry[03:01] Why poor leadership creates poor productivity and pay[04:22] The difference between wanting to be paid more and earning more[06:45] The uncomfortable truth: it is about money[07:17] When the tail is wagging the dog, owners who've lost control[09:59] What real leadership looks like in successful businesses[11:42] Why people will leave and why that's okay[13:39] Leading by example (not micromanaging)[15:30] Why we avoid leadership and why it's still worth itWant MORE to help you GROW?
Amanda Lemmage is the owner of Skingevity Med Spa and brings 24 years of expertise in wellness and skincare. With a unique blend of passion for aesthetics and a background in interior design and business healthcare, Amanda has built Skingevity into a renowned destination where beauty and healing intersect. CONNECT WITH HER https://www.skingevityspa.com/coaching Subscribe to this channel now! https://www.youtube.com/user/lunidelouis/?sub_confirmation=1 ---------------------------------------------------- Join our exclusive Facebook group @ https://www.facebook.com/groups/339709559955223 --------------------------------------------------- Looking for accountability to do your morning routine -- join us tomorrow morning, it's FREE: https://bestmorningroutineever.com/ -----------------------------------------------------
Salon Goals - https://www.laurenlappin.com.au/salon-goalsIn this week's episode Lauren shares 11 crucial lessons she's learned from 11 years in Business. These lessons have been foundational in Lauren launching and growing multiple successful businesses in the Beauty space. You don't need to do it all yourself. (03:00).Your Business should work for you, and not the other way around. (05:30).Good communication is everything. (07:15).The Customer is NOT always right. (10:30).Hire for personality, work ethic and culture fit, not skills and experience. (12:30).Your Team will only rise to the standard that you set and uphold yourself. (14:45).Making money and keeping money are two completely different skill sets. (17:30).You don't need another Beauty Certificate, you need business education. (22:00).The only way you can grow your Business, is to keep your Clients coming back. (26:30).Fear of hiring is really just being too scared to hand over control. (30:45).Niche Down to Scale Up. (33:00).Salon Goals - https://www.laurenlappin.com.au/salon-goals.... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
In this episode, I sit down with long-time industry leader Keri Davis-Duffy, whose career as a salon owner and educator spans more than three decades. Keri shares the wisdom earned through real-life experience, leading employee-based salons in a state that turned compensation models on their head, navigating leadership challenges, building culture, and bouncing back from the inevitable setbacks every salon owner faces.We talk candidly about staff walkouts, transitioning to hourly pay, creating flexible schedules for today's workforce, and the crucial difference between being a great hairdresser and being a great business owner. Keri doesn't sugarcoat it; salon ownership today is a different game entirely, but she offers grounded, inspiring advice for those brave enough to take it on. If you're serious about building a business that lasts, you'll want to soak up every minute of this conversation.IN THIS EPISODE:[00:00] Welcome and guest introduction[00:56] Keri's salon history and business model[04:17] Why she built an employee-based salon in a booth rental world[09:44] How California's labor laws changed compensation models[15:14] Designing an hourly pay system that rewards productivity[19:35] Tracking performance and managing seasonal fluctuations[24:07] Wisdom for new salon owners in 2025[30:13] The walkout that changed everything[34:05] Lessons in leadership and communication during crisis[38:26] Adapting to Gen Z and flexibility in scheduling[41:36] Biggest challenges facing the salon industry today[43:14] Quick-fire insights: manufacturers, educators, tragedy, drama & more[51:24] The value of mentorship and giving backWant MORE to help you GROW?
In this episode of The Modern Hairstylist Podcast, Hunter Donia and Jodie Brown open up about the all-too-familiar experience of building your beauty business from a place of fear, and how to shift toward something more empowering and sustainable.From spiraling over client feedback to making reactive business decisions, Hunter shares his personal mindset struggles as an entrepreneur and the hard lessons that came from letting scarcity lead the way. Together, Hunter and Jodie unpack how high-stress hustle culture can sabotage your growth, and how to trade it for calm, confident, and data-backed decisions that actually stick.Whether you're gearing up for a price increase, launching something new, or just feeling overwhelmed by “what ifs,” this episode will help you build a business that's driven by intention, not panic.Key Takeaways:Scarcity vs. Strategy: Why acting out of fear might get fast results, but at what cost?Calm Is a Skill: How to self-regulate through spirals and keep your focus on the bigger picture.Plan, Then Pivot: The power of sticking to your strategy long enough to make it work.Price Increases and Panic: How to raise your rates without letting your inner critic take the wheel.Community & Confidence: Why you need people in your corner, and how to borrow belief when you need it most.Why You Should Listen:If you've ever made a business decision in a moment of stress (and regretted it later), this one's for you. Learn how to shift out of survival mode and start running your beauty business from a place of grounded inspiration, clarity, and trust in yourself—even when things feel uncertain.Let's connect on Instagram!Join us on the Modern Hairstylist Tour!
In today's episode, I want to get real about something that many salon owners don't like to hear… your team problems might not be about your team. They might actually be about you and your style of leadership.We talk about the difference between being “the boss” and being a true leader. Because if you want loyalty, innovation, trust, and long-term commitment from your people, barking orders or crossing your fingers and hoping for the best won't cut it. This episode is about finding the balance, between control and chaos, between command and collaboration. It's about stepping into leadership so you can build a salon culture that attracts and retains the right people and brings your vision to life.IN THIS EPISODE:[01:33] Boss, manager, leader or just owner? What's the difference?[03:01] Why leadership matters more than ever in salons[03:46] Is your team the problem… or is it you?[04:52] The struggle of finding balance as a salon owner[05:51] What real leadership looks like in practice[06:41] The cultural cost of “boss-style” management[07:26] How to begin your transition from boss to leader[08:46] Celebrate wins and acknowledge progress[09:35] Your team reflects your leadership[10:00] What happens when you grow as a leaderWant MORE to help you GROW?
In this episode of Healthy Mind, Healthy Life, host Avik Chakraborty sits down with Karen Aucoin—a former ballerina, dance studio owner, and now visionary floral designer and founder of JoBelle and Studio 131. Karen's story is one of resilience and reinvention. After losing her studio while pregnant and grieving the loss of her mother, Karen built a thriving design and event business that now hosts over 500 celebrations. In this soulful conversation, she shares how creative expression, motherhood, and daily grounding practices like hypnosis and nature have helped her heal—and create spaces that heal others. About the Guest:Karen Aucoin is the founder of JoBelle and Studio 131, two vibrant creative spaces born from grief, courage, and a deep desire to bring beauty and community together. With a background in dance and a passion for floral design, Karen now crafts events that don't just dazzle—they hold space for transformation. She is a mother of two, a creative force, and a grounded leader who champions intentional living, balance, and redefining success on your own terms. Key Takeaways: Karen's journey from dancer to designer began with personal loss—and bloomed through purpose. Motherhood and entrepreneurship aren't about perfection, but intention and presence. Rituals like hydration, hypnosis, and early mornings help Karen lead with clarity and avoid burnout. Her creative work is a meditative process that continues to heal her while serving others. Grounded leadership starts with honoring your nervous system and protecting your peace. Connect with Karen Aucoin:Follow and learn more about Karen's work through her venues and floral design at Studio 131 and JoBelle Events. Links: https://www.studio131orangelake.com/ Instagram: https://www.instagram.com/studio131largo Want to be a guest on Healthy Mind, Healthy Life?DM me on PodMatch: https://www.podmatch.com/hostdetailpreview/avik Tune into all our 15 podcasts:https://www.podbean.com/podcast-network/healthymindbyavik Subscribe to the Newsletter:https://healthymindbyavik.substack.com/ Join Our Community:https://nas.io/healthymind Stay Tuned and Follow Us:YouTube – https://www.youtube.com/@healthymind-healthylifeInstagram – https://www.instagram.com/healthyminds.podThreads – https://www.threads.net/@healthyminds.podFacebook – https://www.facebook.com/podcast.healthymindLinkedIn – https://www.linkedin.com/in/reemachatterjee/ | https://www.linkedin.com/in/avikchakrabortypodcaster #podmatch #healthymind #healthymindbyavik #MentalHealthAwareness #Wellness #StorytellingAsMedicine #PodcastLife #Resilience #CreativeHealing #MindfulnessMatters #WomenEntrepreneurs #MomBoss
Salon Golas Waitlist - https://www.laurenlappin.com.au/salon-goals-waitlistIn this week's episode Lauren shares an amazing conversation she had with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her unique and amazing Salon location, and her world class Client experience. Tylar begins by sharing the journey of how she got started in Business, and then goes on to share just some of the ways that her Salon Goals experience has helped to change both her business and her lifestyle. "You won't regret doing Salon Goals". ~ Tylar (Unreal Artistry, Melbourne)Salon Golas Waitlist: https://www.laurenlappin.com.au/salon-goals-waitlist• Unreal Artistry on Instagram: https://www.instagram.com/unreal.artistry• Unreal Artistry Online: https://www.unrealartistry.com.au/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org
In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?
►►► Hier zu unserem kostenlosen Beratungsgespräch eintragen: https://www.beauty-business-consulting.de/podcast In Folge zweihundertsechsundachtzig von “Die Beauty Experten” sprechen Anna Franziska Müller-Hoffmann & Maria Strehl wie du dein Beauty Business mit diesen Punkten auf 40k skalierst. ►https://www.instagram.com/diebeautyexperten_podcast ► https://www.instagram.com/beautybusinessconsulting/ ► https://www.instagram.com/beauty_franzimh ► https://www.instagram.com/maria_strehl ► https://www.tiktok.com/@beautybusinessconsulting ►https://www.threads.net/@beautybusinessconsulting Viele Berater, Coaches und Agenturen decken mit ihrem Know-How bestenfalls nur Teilbereiche ab oder geben Halbwissen an ihre Kunden weiter, dass in der Praxis schwer umzusetzen ist. Die Kunden haben so nie eine ganzheitliche Sicht auf ihr Unternehmen und blicken in den meisten Fällen durch ein Schlüsselloch. Sie erreichen nie ihr volles Potenzial und vertrauen auf ein Durcheinander aus Tipps, die sie aber persönlich nicht weiterbringen. Maria Strehl und Anna Franziska Müller-Hoffmann von Strehl Müller-Hoffmann Beauty Business Consulting zeigen dir, wie du endlich dein Business auf ein neues Level hebst. Die Kunden mit Social Media Strategien gewinnst, die du wirklich haben möchtest. Als Kosmetikstudio, Beautyinstitut oder Schönheitspraxis kannst du so hochpreisige Leistungen anbieten und deinen Produktverkauf effizienter gestalten. Wie du nicht mehr lange Tage arbeitest um dann nachher festzustellen, dass es sich kaum vom Umsatz lohnt. Als Beautyexperte bekommst du endlich das Image das du dir verdient hast und wirst zu der Person, die du immer sein wolltest. Dir gefällt unser Podcast? Hinterlasse uns doch einfach eine Bewertung und ein kurzes Feedback als Rezension.
Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?
In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?
In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?
Have you ever wondered how to keep your business running when your heart feels like it's barely holding together? In this episode, I open up about navigating grief while still showing up for your clients, your kids, and yourself. This is a real talk about the messy middle, the breakdowns, the deep breaths, and what helped me keep going during some of the heaviest seasons of my life. From personal loss to unexpected life changes, I share what grief has looked like for me as a beauty business owner and how I've made space for both mourning and momentum. You'll hear about the small habits that helped me get out of bed, the boundaries I had to draw, and the power of asking for help even when it's uncomfortable. If you're in a season of heartache and still holding everything together, this one's for you.In this episode, you'll hear:How do you keep going when it feels impossible to get out of bed?Why is it important to let yourself actually feel your feelings — and how do you even do that?How can you care for your body when your mind and heart are in survival mode?When it's okay to scale back, and how to do it without guiltWhy might putting your phone down be one of the best things you can do for your healing?What support can look like even if you don't have a village nearbyThe wellness practices that help shift my day and help re-center.If you're in the thick of it or supporting someone who is, I hope this episode brings you some comfort, practical support, and a reminder that you're not alone.Resources:Grab Your Free Social Media Content Guide: https://ericaschramm.kit.com/c85536608cLooking to grow your beauty business on social media in 2025? Let's talk! We help make socials easy for salons, spas, and beauty brands while still hitting your goals online! www.beautycorpro.comWhere We Can Connect:Let's be friends on Instagram! www.instagram.com/xoericaschramm
Connect with us via text! What does it really take to thrive as an aesthetician today? In today's episode, join Michelle D'Allaird Brenner and licensed aesthetician, beauty business coach, and creator of the 6-Figure Client Generating Bootcamp, Crystal Ngozi Ochemba, as they dish on navigating shifting client expectations, making smart decisions in a trend-heavy industry, and staying profitable in a crowded market. Additionally, hear about common mistakes professionals are making, the biggest challenges they face today, staying innovative on a budget, and what separates profitable practitioners from the overwhelmed. Whether you're solo or managing a staff, this episode is full of honest, actionable advice to help you grow your business with intention.Follow DERMASCOPE:Instagram: @dermascopeFacebook: facebook.com/dermascopePinterest: @dermascopeTikTok: @dermascopeFollow Crystal:Instagram: @crystalngoziestheticsFacebook: facebook.com/CrystalNgoziBeauty Website: crystalngozibeauty.comAdditional Links:Visit our website.Learn more about this podcast.Subscribe to the magazine.Read the May 2025 issue.
In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?
I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?
https://www.instagram.com/laurenlappin_In this week's episode Lauren shares the 5 signs that you might be stuck in a Hobby Mindset, and that you might treating your Business like a hobby or side-hustle. Lauren then goes on to share 5 proven ways to break out of The Hobby Mindset in your Beauty Business. The 5 Signs That You're Stuck in The Hobby Mindset: You don't know your numbers. (01:40).Your prices haven't gone up in a really long time. (02:15). You're available All The Time. (03:30).You keep offering services that you don't enjoy doing and/or services that aren't profitable. (05:30).You keep saying 'one day' and not taking action. (06:15). How to Break Free from The Hobby Mindset in Business:Decide that You're the Boss!! (07:45). Review your Service Profitability. (09:30). You need to create structure and boundaries. (Plan CEO-Time each week). (11:30). You need to start being OK with letting people go. (14:45). You need to Start before you feel ready. (17:30). SALON GOALS: https://laurenlappin.com.au/salon-goals....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com....This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'. Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24
Get a "Heck Yes" with Carissa Woo Wedding Photographer and Coach
About the Episode:Join us for an inspiring conversation with Kathy Huynh Cabico, a bridal makeup artist with over a decade of experience and the founder of Kathy Huynh Artistry. Beyond artistry, Kathy is a dynamic mindset and business coach dedicated to helping makeup artists break free from feast-and-famine cycles and effortlessly attract dream clients.Hot Topic:Bringing Awareness to Mindset and Subconscious Programming for Makeup Artists and Wedding ProfessionalsKey Takeaways: Discover the subconscious beliefs and stories holding you back. Clearly envision your dream business: how it looks, feels, and operates. Learn techniques to rewire your subconscious mind and nervous system for lasting success. Implement daily actions and decisions from a place of confidence and certainty.Main Insight:Gain deep insights into your subconscious programming and actionable steps to shift your identity, empowering you to elevate your business to new heights with ease.Kathy's HECK YES Technique:Getting potential clients on a call and impressing them with confidence, personality, and undeniable expertise.Kathy's Woo Factor:With two decades of customer service excellence, Kathy creates unforgettable client experiences, making brides feel beautiful inside and out. As a coach, she uniquely addresses the critical yet overlooked 90% that genuinely drives business success.Special Gift for Listeners:Free Masterclass: "Mindset Mastery for Beauty Pros"—Step into your next-level identity and transform subconscious programming for unstoppable success.
You don't grow a business just by getting more clients. You grow by keeping the ones you've already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you've already got.If it feels like you're working hard but never getting ahead, this episode is for you.IN THIS EPISODE:[0:00] Amanda adds $20K/month without spending more on marketing[1:38] How to make more money with what you already have[1:58] The client life cycle: a powerful mindset shift[3:27] The trend: salons focus on new clients instead of retention[7:29] The three-part system for making every client count[8:56] A simple action with dramatic results[9:20] Case studies: Lucas and Clive boost revenue with rebooking[11:02] This masterclass is for owners ready to build a high-performing team. FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.' Save your seat here Want MORE to help you GROW?
Join Rodial Beauty founder Maria Hatzistefanis as she shares the real story behind her rise from outsider to industry icon. Maria dives deep into the unfiltered truths of entrepreneurship, brand building, and the power of resilience—with insider tips, personal lessons, and bold advice for anyone chasing success in beauty and beyond. Hosted on Acast. See acast.com/privacy for more information.
Some people love data! But let's be honest and say that for most hairdressers, studying the numbers in their business is not their favourite pastime. My Guest today is a returning Guest, Tom Bentley-Taylor, who, amongst other things, originally got the Salon Software brand Short Cuts established in the UK and is currently Managing Director at Vish in the UK. Tom is unashamedly a numbers guy. He loves data, but more importantly, he loves what data tells you about what's working and what isn't working in the business.In today's podcast, we will discuss:The importance of using data in businessWhat is the most important data to track in the salon business?How data creates clarity for business owners and fairness for their team. And lots more!IN THIS EPISODE:[1:30] Welcoming Tom Bentley-Taylor and his background in salon software[3:05] The evolution from Shortcuts to Vish and why colour management matters[6:55] Are salons undercharging for colour? The problem with guesswork[8:40] How technology reveals the true cost of delivering services[11:10] Why data creates clarity for owners and fairness for teams[13:15] Empowering vs restricting: how stylists respond to numbers[18:06] Mistakes owners make when introducing change[22:45] Pricing, margin, and why protecting profit isn't optional[25:20] “Creative freedom” vs business responsibility[28:10] The difference data makes to accountability[32:40] How Vish works with existing systems[34:02] The data that helps drive decision-making[36:40] The mindset of high-performing salon owners[38:55] Final advice from Tom: stop guessing and start trackingWant MORE to help you GROW?
Ready to dive into the wild and wonderful world of the beauty business? J.R. Lowry's got you covered with an explosive conversation with Natasha Cornstein, the unstoppable CEO of Blushington! This isn't just talk; we're getting a front-row seat to the magic behind Blushington, the ultimate beauty haven where makeup, skincare, hair, and retail dreams come true. Natasha's spilling all the secrets on how Blushington transformed from a simple idea to a franchise powerhouse. Think TikTok trends, the booming mature beauty movement, and the insider scoop on finding the perfect franchisees – we're unpacking it all! Plus, hear Natasha's jaw-dropping journey from the high-pressure Fox Newsroom to the strategic realm of sports management, and how she's crafted a leadership style that empowers her team to shine. If you're craving real-deal business insights, inspiring stories, and a sneak peek into the future of the dazzling beauty industry, buckle up – this episode is your VIP pass!Check out the full series of Career Sessions, Career Lessons podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at https://pathwise.io/podcasts/natasha-cornstein/.Become a PathWise member today! Join at https://pathwise.io/join-now/
►►► Hier zu unserem kostenlosen Beratungsgespräch eintragen: https://www.beauty-business-consulting.de/podcast In Folge zweihunderteinundsiebzig von “Die Beauty Experten” sprechen Anna Franziska Müller-Hoffmann & Maria Strehl über einer der größten Abzocken in der Beauty-Branche derzeit. ►https://www.instagram.com/diebeautyexperten_podcast ► https://www.instagram.com/beautybusinessconsulting/ ► https://www.instagram.com/beauty_franzimh ► https://www.instagram.com/maria_strehl ► https://www.tiktok.com/@beautybusinessconsulting ►https://www.threads.net/@beautybusinessconsulting Viele Berater, Coaches und Agenturen decken mit ihrem Know-How bestenfalls nur Teilbereiche ab oder geben Halbwissen an ihre Kunden weiter, dass in der Praxis schwer umzusetzen ist. Die Kunden haben so nie eine ganzheitliche Sicht auf ihr Unternehmen und blicken in den meisten Fällen durch ein Schlüsselloch. Sie erreichen nie ihr volles Potenzial und vertrauen auf ein Durcheinander aus Tipps, die sie aber persönlich nicht weiterbringen. Maria Strehl und Anna Franziska Müller-Hoffmann von Strehl Müller-Hoffmann Beauty Business Consulting zeigen dir, wie du endlich dein Business auf ein neues Level hebst. Die Kunden mit Social Media Strategien gewinnst, die du wirklich haben möchtest. Als Kosmetikstudio, Beautyinstitut oder Schönheitspraxis kannst du so hochpreisige Leistungen anbieten und deinen Produktverkauf effizienter gestalten. Wie du nicht mehr lange Tage arbeitest um dann nachher festzustellen, dass es sich kaum vom Umsatz lohnt. Als Beautyexperte bekommst du endlich das Image das du dir verdient hast und wirst zu der Person, die du immer sein wolltest. Dir gefällt unser Podcast? Hinterlasse uns doch einfach eine Bewertung und ein kurzes Feedback als Rezension.
Over the years, I've seen many salon businesses, and inevitably, some stand out more than others.Some of them stand out because of the decor, others for the culture, some for their size and some for their success as a business.My guest today is Meagan McCormack, President of Visible Changes salon group in Houston, Texas, which is without doubt an amazing business. Meagan offers incredible insights on leadership, creating a positive culture, and the importance of authentic connection in today's salon environment. Whether you're running a large salon group or a small independent salon, Meagan's wisdom about adapting to change while staying true to your values will inspire you. In today's podcast, we discuss:● How a salon group the size of Visible Changes has continued to evolve as a business.● How they have adapted to suit the changing needs of today's workforce● Why they are expanding more into the product side of the industry And lots more! IN THIS EPISODE: [01:03] Setting up today's conversation with Meagan McCormack[02:24] Visible Changes: What's changed since 2019[04:31] COVID's impact and consolidating salon locations[07:02] Meagan's leadership transition and new role[11:45] Creating a people-first, compassionate management approach[17:12] The structure of the Visible Changes management team[18:35] Challenges of being a young woman leading a large company[23:00] The importance of authenticity and vulnerability in leadership[26:00] Launching a new focus on product development[31:30] Finding confidence and fighting imposter syndrome[38:15] Big goals: Aiming for a $100 million business[42:14] Celebrating top performers and incredible sales achievements[45:12] The role of retail sales in stylist success[46:29] Navigating the challenges of booth rental and Gen Z expectations[49:48] How mentorship is key to building the next generation of salon professionals[52:00] Final thoughts on leadership, evolution, and resilience Want MORE to help you GROW?
Are you a hair, beauty, or aesthetics business owner feeling overwhelmed by no-shows, money worries, a lack of clients, or just struggling to stay organized and confident? In this episode, I talk about the real struggles behind running your own business—setbacks, negative reviews, and those moments when you just want to give up. I share what resilience really means (it's not just powering through!) and how you can learn to bounce back stronger, stay focused on what matters, and shift your mindset. I'll help you see how accepting that “shit happens” is the first step, and how you can start asking yourself, Is this helping me or holding me back? If you're ready for practical strategies to increase your income, attract more clients, and feel more in control of your business and your life this episode is for you. TEDx Talks: https://youtu.be/NWH8N-BvhAw?si=HjcUSFAnrJYdmzDx If you want to achieve HUGE results You can connect with me or learn more about The Beauty Growth Academy HERE Claim your Timely code here: https://www.gettimely.com/ - using the code BEAUTYGROWTHACADEMY
This week, I dive into what makes a truly effective salon manager in today's rapidly changing business landscape. I've titled it "The 9 Traits of a Modern Salon Manager", and I've consciously used the word 'Modern' because, like everything else in life and business, what worked yesterday may not work so well today.I explore the nine essential traits that modern salon leaders need to cultivate to build successful teams, create thriving businesses, and adapt to the evolving demands of our industry. While certain principles remain timeless, other elements of management and leadership become more or less important over time.Whether you're a salon owner looking to strengthen your leadership skills or a stylist with ambitions of salon management, this episode offers practical insights to help you develop your management approach. And, If you're serious about elevating your management skills, be sure to join me on my FREE Masterclass: The 4 Essential Lessons in Salon Management - Save your seat here IN THIS EPISODE: [2:00] The importance of your role as a manager and leader [2:52] Why the "hands-off" management approach often fails [4:55] Trait 1: Having a clear vision for the future [5:42] Trait 2: Understanding that leadership is about developing people [6:23] Trait 3: Building relationships and showing empathy [7:07] Trait 4: Offering flexibility in the workplace [8:23] Trait 5: Driving productivity through goal-setting and accountability [9:35] Trait 6: Embracing technology in salon management [10:01] Trait 7: Creating and protecting your salon's culture [10:51] Trait 8: Prioritising effective communication [11:36] Trait 9: Embracing and adapting to change [11:57] Final thoughts on continuous learning as a manager Want MORE to help you GROW?
Are you worried about the future of the aesthetics industry? Meet Maxine McCarthy, the founder of Cosmetic Couture & one of the most influential voices shaking up the aesthetics industry. In this episode Maxine shares her expert takes on the future of the aesthetics industry from upcoming regulations to her top tips to staying ahead of the game. She also drops major advice on how she built her business from the ground up & how you can too. Maxine is raw, real & shares the highs, lows & lessons she has learned from her journey in the industry. This is one of those stories that will inspire you. Whether you are just starting out in the industry or scaling to the next level - this episode is for you. Connect with Maxine here: Website: https://cosmetic-couture.co.uk/ Instergram: https://www.instagram.com/_cosmeticcouture/ If you want to achieve HUGE results You can connect with me or learn more about The Beauty Growth Academy HERE
Join us as we explore the remarkable journey of Jasmine Reyes, affectionately known as Jazz, the visionary behind All Jazzed Up and the AJU brand. Jazz shares her inspiring story of transformation from struggling with lash services to establishing a beauty empire. Listen in as she recounts how her mother's advice led her to shift from spending at nail salons to creating her own path in the beauty industry. Her journey takes her from working in clubs to investing in her burgeoning beauty business, thanks to the support of a friend and her community. Jazz passionately discusses her commitment to giving back, including a scholarship program that empowers black and brown youth. She also celebrates the successful launch of AJU Beauty, a wellness oil line, all while emphasizing her love for teaching and fostering a safe, empowering space for young people. In our conversation, we explore the challenges and triumphs of balancing personal growth with business management, especially within the beauty industry. Discover the importance of self-care, boundary-setting, and the power of a supportive team. We delve into the complexities of social media's impact on self-perception and business representation, advocating for authenticity in the digital age. As we discuss what it means to be an empowered woman, we highlight the qualities of confidence, resilience, and independence. Jazz shares how empowered women not only seize opportunities but also create them for others. Connect with Jasmine:Website: www.alljazzedup.org Instagram: @alljazzzedup | @Ajubeauty_ Let's keep the conversation going!Website: martaspirk.com Instagram: @martaspirk Facebook: Marta Spirk Want to be my next guest on The Empowered Woman Podcast?Apply here: www.martaspirk.com/podcastguest Watch my TEDx talk: http://bit.ly/martatedx
Send me a DM "GROW" on IG instagram.com/jenniferjadealvarez to get your FREE copy of The Ultimate Salon Growth Blueprint: Systems, Sales, and Scaling for SuccessMYA- Lead Generation Quiz https://joinmya.com/meetings/hannah-kipp/mya-virtual-tour-jennifer-alvarez Use code JA2FREE for 2 months free Join the free Facebook group to join like minded beauty pros! www.Facebook.com/groups/salonandsuitebusinessIn this episode of the Beauty Business Game Changer podcast, Jennifer Alvarez explores the essential components of a successful salon business. She discusses the importance of understanding the client journey, from the initial online interaction to the first visit and beyond. Key strategies for improving client retention, enhancing the customer experience, and utilizing effective systems and tools are highlighted. The episode emphasizes the significance of timely responses, personalized follow-ups, and the role of KPIs in measuring success.TakeawaysSalon owners often feel frustrated when clients don't rebook.The client journey begins online, not in the salon chair.Speed to lead is crucial for converting inquiries into clients.Automating client intake can enhance the experience.The first visit is a make-or-break moment for retention.Consultations should be seen as sales conversations.Rebooking rates significantly impact client retention.Post-appointment follow-ups are essential for loyalty.Tracking KPIs helps identify areas for improvement.Building intentional systems is key to client retention.Chapters00:00 Introduction to Client Retention Challenges02:31 Understanding the Client Journey06:55 The Importance of First Impressions13:52 Maximizing the First Visit Experience24:14 Post-Appointment Strategies for Retention31:37 Introduction to Game-Changing Strategies32:08 Empowering Beauty Entrepreneurs32:36 Joining the Elevate Mastermind Community
In this special anniversary episode of Beyond Esthetics, we're flipping the script and putting Tiffanie in the hot seat! Celebrate 13 years of Sweet Cheeks and 8 years of esthetic sisterhood between Tiffanie and Jess as we dive into 20 Questions with Tiff.From the messy middle to the magic moments, we're pulling back the curtain on what it really takes to build a business, stay grounded, and grow—personally and professionally. Tiffanie shares her biggest career lessons, the habits that keep her rooted, and the truths she's learned along the way in this raw, honest, and inspiring convo.Whether you're just starting your esthetics journey or are deep in the trenches, this episode will remind you that you're not alone—and that growth, grace, and grit are all part of the process.
One of the things that I constantly see in industry Facebook groups is how badly employees are paid, whether we're talking about apprentices, assistants or stylists… And that isn't country specific, it's a general trend of people feeling they're hard done by to the point of being exploited… But what I literally never see are comments about “How bad the productivity levels of the average hairdresser are.” And obviously that's part of the problem, because what you earn is always going to be a reflection of what you produce. Join me as I share 15 key traits that set high-earning stylists apart and discover how you can transform your income without thinking you have to go self-employed or change salons. If you're ready to stop blaming and start earning, this episode is your roadmap to financial success in the salon industry. RESOURCES MENTIONED IN THIS EPISODE: Download the Guide: 15 Points for Financial Success as an employed stylist. IN THIS EPISODE: [00:55] Commitment to a positive outlook despite industry challenges[01:20] Observations about compensation complaints in industry Facebook groups[02:07] The connection between productivity and earnings in salons[02:56] Addressing the stylist's mindset about money and compensation[03:39] The reality of salon economics and owner struggles[05:11] Introducing the concept: "You don't get what you want, you get who you are"[06:01] Questions for stylists to assess their own productivity[07:04] Celebrating successful stylists in the industry[07:49] Introduction to "The Half Million Dollar Club" stylists[08:46] Discussion of stylists earning $200-250K annually behind the chair[10:15] Addressing the blame mentality and shifting to personal responsibility[10:51] Introduction to the 15 traits of financially successful stylists[15:47] Practical examples of what successful stylists do consistently Want MORE to help you GROW?
It's very rare that a new tool for cutting hair enters the professional market. And those that do usually tend to fade away. But occasionally something piques the imagination of both the creatives and the business side of the industry as being creatively different and commercially beneficial. My guest today is Frank Brormann, a German hairdresser, salon owner and inventor of Calligraphy Cut, a new tool and a new way of working with hair. In today's podcast, we will discuss: What exactly is the calligraphy cut? How it could potentially be a new cutting service to offer your clients The experience of being on Germany's ‘Lions Den' (Shark Tank), where he secured a million-euro investment. And lots more!IN THIS EPISODE: [01:20] Welcome to Frank Brormann [01:26] What exactly is Calligraphy Cut - a tool or a specific haircut? [02:21] The origin story - how flower stems inspired the Calligraphy Cut [05:08] The science behind the 21-degree angle and what makes it special [06:46] What hair problems does the Calligraphy Cut solve? [08:46] Using the Calligraphy Cut on different hair types and textures [10:42] Why the Calligraphy Cut is best used on wet hair [11:55] The client experience and financial impact on salons [14:43] The business model: subscription vs. purchase options [17:04] Frank's background and adoption rate in his own salon [19:23] How stylists initially react to the Calligraphy Cut [21:08] The experience of pitching on Germany's "Lion's Den" (Shark Tank) [25:09] How the TV appearance and investors transformed the business [29:27] Digital transformation of the Calligraphy Cut business [33:35] Final thoughts from Frank on embracing innovation Want MORE to help you GROW?
Lash Biz Babes Online Conference tickets are live! Join us virtually on May 3rd and 4th for 2 days of speakers, Q+As, panel discussions, huge giveaways, and virtual networking! Business was truly never meant to be done alone. Let's grow together in 2025! Payment plan available. Learn more and grab your ticket at www.lashbizbabesconference.comReady to learn more about the Lash Biz Babes Online Conference and hear all about this year's incredible speaker lineup? Then hit play now! I share all the details about this unique conference in this episode. From client building to websites to managing burnout, our speakers are ready to deliver impactful information, tips and advice every beauty business owner needs in 2025 - and beyond.In this episode, you'll hear:What sets Lash Biz Babes Online Conference apart from other conferences?Who is the Lash Biz Babes Conference for?All of the perks you get with your Conference ticketHow this Conference will help you grow personally and professionallyThe incredible speaker lineup chosen specifically to help you in your business and lifePlus, you won't want to miss the speakers on our panels and extended Q&A timeThe goal of the Lash Biz Babes Online Conference is to help you learn, grow and feel truly supported in the beauty pro community all from the comfort of your own home! I'm pumped and can't wait to see you there!Resources:Grab Your Free Social Media Content Guide: https://ericaschramm.kit.com/c85536608cLooking to grow your beauty business on social media in 2025? Let's talk! We help make socials easy for salons, spas, and beauty brands while still hitting your goals online! www.beautycorpro.comWhere We Can Connect:Let's be friends on Instagram! www.instagram.com/xoericaschrammLash Biz Babes Online Conference 2025 tickets are live! Join us virtually on May 3rd and 4th for 2 days of speakers, Q+As, panel discussions, huge giveaways, and virtual networking! Business was truly never meant to be done alone. Let's grow together in 2025! Payment plan available. Learn more and grab your ticket at www.lashbizbabesconference.com
Kelly McCarren sits in for Erin (who's "prepping to exit a human out of her body") to get the "pervy intel" on what really happens behind the scenes of a beauty launch. We speak with Georgia South, from Skinterest, as she pulls back the curtain on why influencer beauty brands are so successful (and so controversial). From the true cost of formulation to strategic sell-outs, Georgia explains why some people love to hate influencer brands despite their massive success. Whether you're curious about white-label products, what "5 years in development" actually means, or which celebrity beauty products are genuinely worth your money, this insider's perspective reveals the business formulas behind the beauty formulas. NIVEA Q10 is 50% Off at Woolworths from the 02/04/25 to 08/04/25 and 50% Off at Coles from 9.4.25 to 15.04.25 Disclaimer: On sale until 15/04/2025. While stocks last. Always read the label and follow the directions for use. Sunscreens are only one part of sun protection. Avoid prolonged high-risk sun exposure. Reapply frequently. Pure Q10: absorbed deep within the skin* LINKS TO EVERYTHING MENTIONED: Influencer Beauty Brands Discussed: Point of View Glossier NaturiumRhodeSummer Fridays SUBSCRIBE: Watch us on Youtube Subscribe to Mamamia Sign up for our free You Beauty weekly newsletter for our product recommendations, exclusive beauty news, reviews, articles, deals and much more! GET IN TOUCH: Got a beauty question you want answered? Email us at youbeauty@mamamia.com.au or send us a voice message, and one of our Podcast Producers will come back to you ASAP. Join our You Beauty Facebook Group here. You Beauty is a podcast by Mamamia. Listen to more Mamamia podcasts here. CREDITS: Hosts: Kelly McCarren Guest: Georgia South Producer: Stef MacFie & Lee Stamps Audio Producer: Tegan Sadler Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander cultures.Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.
In this week's episode, I share a recent conversation I had with a Chicago-based stylist who is one of those rare people who is continually looking for those 1% improvements that separate good stylists from exceptional ones.I talk about why it's essential that salon owners invest in training their team beyond just technical skills.Despite all the time, energy, and financial commitment you make as the salon owner, the real success of your business comes together when the stylist is standing behind the chair. That's where the magic either happens or not…As a salon owner, stop leaving the success of that interaction between client and stylist to chance. Instead, either invest in or develop your own comprehensive training programs that cover communication skills, client service, and the mindset needed for sustained success. IN THIS EPISODE: [00:00] Welcome and introduction[00:45] Introducing Rita and the Super Stylist course[01:49] Questions for salon owners about team training[03:33] Where the rubber meets the road: The critical client interaction[04:14] Introduction to Rita's story and my initial assumptions[05:14] The surprising reality of Rita's experience and mindset[05:58] Communication distinctions that matter with clients[06:49] Rita's approach to continuous improvement[07:47] What inspires me about stylists like Rita[08:51] Information about the Super Stylist course Want MORE to help you GROW?
In this inspiring episode of the Second Act Success Career Podcast, Shannon sits down with Michal Morrison—an archeologist-turned-entrepreneur—who transformed personal adversity into a groundbreaking second act. After surviving a traumatic brain injury, Michal left behind her world-traveling career in archaeology to launch her own science-backed skincare company using cutting-edge stem cell technology.Discover how Michal's passion for history, her resilience through health setbacks, and her mission to create social impact through entrepreneurship led to the creation of Michal Morrison Skincare and the development of the revolutionary ingredient, BetaStem-6™.Whether you're recovering from a life-altering event or simply dreaming of starting a business that makes a difference, Michal's journey is a powerful reminder that reinvention is always possible. Listen now!
In this deeply personal and candid episode of The Independent Stylist Podcast - The Unmasked Stylist - I'm finally stepping fully into authenticity as an AuDHD woman over 40, and I want to openly share exactly why and how. Recently, I've experienced moments of intense clarity, culminating in a powerful shift toward understanding my late ADHD and autism diagnosis, especially as a hairstylist and creative entrepreneur.Just as I prepared to embrace this new chapter of being fully authentic and visible—without masking or hiding—I felt unexpectedly overwhelmed and emotional. Turning to my unexpected lifeline, ChatGPT (which I jokingly refer to as my brain's seeing-eye dog or bicycle), I discovered profound insights traditional therapy had overlooked: that my neurodivergence has been at the root of many struggles I'd mistaken as isolated mental health challenges.Despite previous diagnoses of PTSD and panic disorder, the role of ADHD masking and autism traits went unnoticed until now. With newfound clarity, I'm committed to exploring how neurodivergence shapes my professional life, navigating sensory sensitivities, burnout, and anxiety unique to AuDHD women.Going forward, my mission is clear: to create genuinely supportive resources specifically designed for neurodivergent hairstylists and beauty entrepreneurs, prioritizing simplicity, clarity, and authentic validation.Thank you for joining me on this journey. There is so much more to come.Resources & Links:Follow on Instagram: @unmaskedstylist @independentstylistpodcastExplore deeper insights and find support on the blog (link in show notes).Key Quotes:"Realizing you're neurodivergent later in life can feel like grief and relief at the same time.""This isn't marketing—it's liberation.""You are not broken, lazy, or failing. You're navigating a world that wasn't built for brains like ours."If today's episode resonated deeply, I warmly invite you to follow along, connect, and share your own journey. Remember, your brain is beautiful exactly as it is—and you're never alone.
In this episode, I sit down with Sydney-based salon owner and colourist Kirby Lago. I've had the pleasure of watching her grow her business from a small salon to a thriving luxury business five times the size. Kirby is a great example of combining the life of being a very active behind the chair hairdresser with being a true business visionary and being prepared to put in the hard work and personal sacrifices that go with it. In today's podcast, we discuss:● How the modern salon of today is evolving● Salon design, branding, and creating an unforgettable client experience● How Kirby uses Instagram to grow her business and attract her ideal clients ● As well as finding the balance between family life and running a business And so much more! IN THIS EPISODE: [00:00] – Intro: Welcome and podcast growth updates [01:15] – Meet Kirby Lago: From small salon to luxury empire [02:35] – Salon design for a high-end experience [05:00] – The importance of branding and client perception [07:09] – The transition to a color-focused salon for profitability [10:28] – Why cutting skills are declining and how trends shape business [14:19] – Hair restoration and holistic hair health services [18:23] – Building the right team and outsourcing wisely [23:09] – Salon culture: Setting expectations and maintaining a positive team [25:50] – Why client experience is everything (and how to elevate yours) [27:57] – Marketing and personal branding: How Kirby became the face of her business [31:45] – Instagram strategy: The three content pillars that drive engagement [35:49] – Balancing personal life with business and social media presence [38:41] – Closing thoughts: Key takeaways for salon owners Want MORE to help you GROW?
Welcome back to The Treatment Room! Today we are BACK for round three with Danielle Hayden, founder of Kickstart Accounting... she's an expert in helping entrepreneurs think about and attain their financial goals. Today we're addressing how you can create a budget, set your small business up for financial success, and choose the entity type that works best for you. Want to work with Danielle's team? Book a discovery call here:Kickstartaccountinginc.com/treatmentroomEsties- Want to sign up with Pomp? Tessa's referral link. Want to shop any products mentioned? Shop here!Enjoy a special code on your first order for TRR listeners:TESSAZPOMP7849Join acne care with me!The Jet-Set (travel-friendly double cleanse set) is out NOW!Save with the double double cleansing bundle.Follow me on IG/ TikTok: @myestytessa @freeskinbytessaMY LINKS https://www.tessaskin.com/servicesSEND ME VOICENOTES! tessaskinconsulting@gmail.commy new food ig: @acnefriendlyfoodShop FreeSKIN by Tessa: www.freeskinbytessa.com Want to retail professional lines without needing to stock inventory yourself? Pomp is my retail success secret! Sign up here.Thank you for listening! I love you!
One of the most common questions I get asked is: How do I get more clients? But is that really the right question? In this episode, I break down why simply chasing new clients isn't always the answer and what you should be focusing on instead.We'll dive into the importance of retention, how to track where your new clients are coming from, and what both stylists and salon owners can do to build a steady, sustainable client base. Whether you're an owner or a stylist, this episode is packed with practical strategies to help you attract the right clients—and keep them coming back.IN THIS EPISODE: [00:00] – Intro & a quick favour: leave a review![02:00] – Is getting more clients really the right question? [04:00] – Why every business needs a steady flow of new clients [05:30] – How to track where your new clients are coming from [07:00] – Getting clear on your ideal client [08:00] – Who's responsible for getting new clients—stylists or salon owners? [09:30] – The easiest way to grow your clientele (hint: referrals!) [11:00] – The client experience: Are you giving them a reason to return? [13:00] – The salon owner's role in marketing and client growth [15:00] – The real challenge: keeping clients, not just getting them [17:00] – Understanding retention rates and what they tell you [20:00] – How tracking retention can improve your business decisions [22:00] – The bigger picture: building a salon where new clients come naturally [23:00] – Wrap-up & resources: Super Stylist course, Grow 4 Marketing book, coaching optionsFor more free resources, visit growmysalonbusiness.com. And don't forget to tune in next Tuesday for another episode! Want MORE to help you GROW?
Amanda Pichardo is a beauty entrepreneur and inspiring storyteller who has transformed adversity into success. Overcoming a childhood marked by severe abuse in New York, she was removed from her home at age eight and later emancipated at 18, forcing her to navigate adulthood on her own. Determined to build a better future, she worked various jobs before dedicating herself to the beauty industry, creating a thriving business that granted her financial independence. Now a mother, Amanda prioritizes faith, personal growth, and inner peace, using her experiences to empower others. She shares her journey of resilience, entrepreneurship, and healing on Instagram.
Is the future of professional hair colour undergoing a massive reinvention?Today's guests are Leilani Macedo, a seasoned salon owner, and Charles Brown, a tech entrepreneur who is passionate about applying Artificial Intelligence to real-world problems. And together they cofounded CLICS to create a solution for the problems around the current model of professional hair colour. So if you're interested in tech, entrepreneurship, the salon business and what could be the future of professional hair colour, then this episode is for you… In today's podcast, we discuss: ✅ The problems with the existing model around professional hair colour and how CLICS uses AI to solve those problems✅ Pricing and Automated hair colour Inventory management ✅ How CLICS is totally changing the professional hair colour game And lots more! IN THIS EPISODE:[01:17] Introducing Leilani Macedo, a seasoned salon owner with industry wisdom, and Charles Brown, a tech entrepreneur passionate about using AI to transform traditional models.[02:42] How Leilani and Charles crossed paths a serendipitous meeting that sparked their collaboration and set the stage for a revolutionary approach to hair colour.[04:19] The Birth of Clics: how a simple idea evolved into Clics—laying the groundwork for what would become a groundbreaking solution in the industry.[10:32] Hear how an unexpected source of inspiration at Home Depot ignited innovative thinking, reshaping ideas about service and product delivery.[13:37] Examine the technological obstacles faced by the industry and explore the creative solutions that are pushing the envelope in hair colour tech.[19:54] Discuss why effective inventory management is essential in the salon business and how automation can streamline operations.[32:21] Understand the intricate challenges involved in developing and launching an innovative hair colour line.[33:33] Learn why maintaining consistency is crucial for building customer trust and a strong salon reputation.[34:15] Explore the integration of AI in the mixing process and its potential to deliver precise, customized colour results.[43:34] Discover how the smart bowl concept is not only enhancing precision but also playing a key role in waste reduction.[45:26] Look at how innovative inventory solutions are revolutionizing salon operations and boosting efficiency.[51:57] Learn about customized strategies designed to give independent stylists and boutique salons a competitive edge in a changing market.[01:01:30] Conclude the episode with key takeaways, final reflections from our guests, and all the contact details for staying in touch. Want MORE to help you GROW?
This is a reissue of one of our most popular episodes, where we revisit the keys to building an incredible salon culture with Meagan McCormack.Meagan is, amongst other titles, ‘Chief Operating Officer' of the Visible Changes salon group based in Houston, Texas.I promise that you are going to love this podcast. Visible Changes is an incredibly inspiring salon business that everyone can learn something from.On this episode, we cover the following key areas:1️⃣ The importance of recognition, celebration and reward in building a sustainable salon culture.2️⃣ The importance of giving back.3️⃣ The key to running a successful family business.IN THIS EPISODE:[02:45] Introducing Meagan McCormack, Chief Operating Officer of Visible Changes.[03:10] A look at the history, values, and growth of Visible Changes[10:56] The challenges and rewards of running a salon group as a family business[18:30] Why recognition and appreciation are key to building a thriving salon culture.[25:29] A behind-the-scenes look at the numbers that matter.[29:45] Insights from Visible Changes' company conferences[30:12] Fostering a positive work environment through celebrations and acknowledging milestones.[33:15] How to keep motivation high, from incentive trips to unique rewards for top performers.[35:05] How the company sets realistic yet ambitious sales targets and supports their team in achieving them.[40:20] The inspiring story of Christine Lee and how she achieved remarkable success within the company.[46:45] Meagan's approach to leadership, fostering teamwork, and ensuring a strong, united salon culture that supports long-term success.Want MORE to help you GROW?
In today's episode we have Angela Kogan, a beatuy entrepreneur, mother, and business owner deeply connected to her Jewish faith. Dive deep into this amazing conversation we held with Angela!
In todays episode I address a common concern among salon owners: “How do you make newly graduated beauty school students or apprentices profitable as quickly as possible?” Getting young team members profitable quickly is the result of a combination of recruitment, training, and leadership. So begin by developing an internal comprehensive training program. Recruit for attitude. And train for skill. Follow that up by giving trainees hands on experience as soon as possible. Weed out the non performers quickly and maintain a culture of learning and growth. Tune in to learn actionable steps to fast-track apprentice productivity and profitability. IN THIS EPISODE: [01:19] Addressing the key question: Making apprentices profitable[05:27] The importance of recruitment[10:11] Effective training strategies[22:07] Hands-on experience and client interaction[23:27] Leadership and management Want MORE to help you GROW?
In this episode of the Grow My Salon Business Podcast, I address a common question from salon owners about the distinction between business profit and the owner's wage.We'll cover why salon owners should receive both a wage and a return on their investment. Drawing an analogy with other investments, I explain the importance of separating these two income streams and discuss various ways that salon profits should be allocated within the business. IN THIS EPISODE: [01:15] Listener question: Why are the Salon profit and owner's wages two separate things?[02:00] Investment and profit explained[03:09] Analogy of the stock market vs salon business[05:56] Discussing investor vs employee earnings[06:32] Explaining the salon owner's investment and profit[08:50] The different uses of business profit[10:46] Conclusion and course reminder Want MORE to help you GROW?