Podcasts about beauty business

In this heartfelt and thought-provoking episode of the CEO Glow Show, Sheila Bella and her guest Nikki Delore of "Beautiful You Body Spa," invite you to explore a powerful question: Who would you be without your business? Many beauty entrepreneurs tie their entire identity to their work, but what happens if it's all taken away? Sheila and Nikki shares candid personal stories and insights to help you discover your true worth beyond the business you've built — and why that awareness makes you an even stronger entrepreneur. 5 Points of Interest for Listeners: Why your self-worth should never be tied solely to your business. The identity crisis that often hides behind success. How to prepare mentally and emotionally for unexpected setbacks. The mindset shift that builds resilience and long-term confidence. Redefining success so it aligns with your true self. ✨ Tune in to build a stronger foundation for both your life and your business. // Find Nikki Delore on Instagram: @beautifulyoubodyspa // Find Sheila on Instagram: @CEOglowshow | @realsheilabella // BEAUTY BIZ SECRETS FACEBOOK GROUP!  // BOOKED AND BUSY CHALLENGE // FREE BEAUTY BUSINESS AUDIT // www.SheilaBella.com |  //  YOUTUBE Channel youtube.com/@SheilaBella

In this episode, I'm kicking off a brand-new three-part series on one of my favourite topics - marketing. When I had salons, marketing was something I loved, and it even won us a few awards. But here's the thing: most salon owners completely misunderstand what marketing actually is.So today, we're starting at the beginning, with the real definition of marketing. I'll walk you through what I call the three functions of marketing: attracting, converting, and retaining clients. You'll see why most salons only ever master the first part and how that keeps them stuck on a hamster wheel of constantly chasing new clients instead of building a business full of loyal ones.By the end of this episode, you'll see marketing in a whole new light, not as something you only do on Instagram, but as everything you do from the moment a client hears about you to the moment they decide to come back again and again.IN THIS EPISODE:[00:51] The question every salon owner needs to answer: What is marketing?[02:16] Three definitions that redefine how you see marketing[03:01] Why most salons are good at attracting clients — but not keeping them[04:16] The maths behind one new client a day[06:13] The “leaky bucket” metaphor for salon marketing[08:51] The real work of marketing happens inside your salonWant MORE to help you GROW?

Welcome back to the Business Beauty Network Podcast, where business meets beauty! In this real talk solo episode, your host Brandi Taylor gets transparent about her personal journey of setbacks, doubts, and rediscovering her true calling in the beauty industry.After nearly six years of podcasting, Brandi opens up about moments when she considered quitting, but also shares the powerful lessons she's learned about consistency, resilience, and moving out of your own way so you can truly serve and succeed.With just 90 days left in the year, Brandi challenges you to stop waiting for January and start making shifts now. From client retention strategies to seasonal promotions, bundling services, and refreshing your marketing systems, this episode is packed with motivation and practical tips to help beauty professionals finish 2025 strong.Why imposter syndrome and self-doubt hold beauty professionals back, and how to overcome themThe importance of consistency (even when results don't show up right away).How to use the last 90 days of the year to reset your business strategy.Seasonal promotion ideas that add value without discounting your services.Simple client retention tips that keep your chair (and books) full.Why marketing isn't optional—it's business.

In this week's episode, I sit down with Kristin Firrell, who after more than 40 years in the professional beauty industry, is stepping into the next chapter of her life. Kristin's story is all about connection, trust, and education. From the very beginning, when Kristin realised that in hairdressing she had found her people, to stepping into leadership roles at John Paul Mitchell Systems, her career has been shaped by authentic relationships and a passion for helping others grow.We talk about the importance of reinvention, why trust is the cornerstone of success, and how education, culture and the client experience will define the future of salons. This is a conversation about legacy, lifelong learning, and remembering that at its heart, hairdressing is always a people business.IN THIS EPISODE:[00:00] Introduction and welcome[00:50] Kristin's early beginnings and finding her people in hairdressing[09:15] From stylist to educator to corporate leader[13:40] The power of trust and transferable skills[16:20] Going back to school at 43 and the importance of lifelong learning[25:30] What salon owners really need to understand about their business[29:00] Culture, gratitude, and creating great client experiences[31:00] Why education is at the heart of growth and connection[38:00] Advice, wisdom, and lessons from mentors[41:00] Reflections on legacy, authenticity, and relationships[42:30] Closing thoughts and gratitudeWant MORE to help you GROW?

In this episode, I'm joined once again by salon owner Luke Reynolds, who's just taken a massive step that so many owners dream about, moving from a 50-square-metre boutique salon into a stunning, purpose-built space. Luke and I talk through the entire journey: the decision to expand, the design process, managing a ballooning budget, and the lessons learned along the way.If you've ever wondered how you'll know when it's time to grow, or what it really takes to pull off a move like this, you'll love Luke's honest insights. From cash-flow pressures to a 75% revenue jump and a 600% growth in colour services, it's a conversation packed with practical advice and inspiration for any salon owner with big ambitions.IN THIS EPISODE:[00:00] Welcome and episode intro[01:01] Luke shares the dream of a bigger salon[04:25] Knowing when it's time to expand[08:50] Planning, design, and the power of a great architect[15:25] Budget surprises and cost-engineering tips[21:58] An eight-week build—how the team pulled it off[24:50] New space, new systems: what broke and how they fixed it[31:24] Competing with the independent model through culture and pay[41:46] Luke's advice for owners considering expansion[47:46] Growth results and lessons learned after one year[50:16] Wrapping up and where to connect with LukeWant MORE to help you GROW?

In this episode of the Confessions of a #Beauty Boss podcast, Angela Dickson emphasizes the importance of intentional social media strategies for beauty business owners. She discusses the need to shift from casual posting to a more strategic approach that focuses on building a brand and engaging clients. Angela provides actionable tips for creating content, especially for seasonal promotions like Black Friday, and encourages listeners to treat social media as a powerful business tool rather than a chore. The episode is filled with insights on how to effectively communicate value, build trust, and ultimately drive bookings through social media. takeaways Posting when you feel like it isn't a strategy. Your content isn't just to show off your work, it's to communicate value. Treat social media like a powerful business tool, not an annoying chore. You're not just building a beauty business, you're building a brand. Your story, your knowledge, your energy, they are your superpower. Film a story where you speak to the camera. Every year people wait for deals, but the truth is if your skin is struggling now, why wait? You want to be the one you're showing leadership there. The DMs are where the conversions happen. You're not behind. Just stay on your own path.

Starting a beauty business is exciting—but also overwhelming when you're figuring it out alone. In this episode, I'm sharing the five things I wish someone had told me when I started. These are the lessons that could have saved me time, money, and a whole lot of burnout. If you're still trying to grow through hustle or wondering why your client flow isn't consistent… this one's for you. Inside this episode, you'll learn: – Why being fully booked is not the goal – The mindset that separates service providers from CEOs – What to do instead of chasing likes on Instagram – How to stop undercharging and start owning your value – And the #1 shift that helped me grow from $100K to $500K and beyond This is your shortcut. The episode I wish existed when I was starting from scratch. Whether you're brand new or ready for your next level, you'll walk away with clarity and confidence to grow intentionally.

This week, I'm diving into what is often an overlooked growth strategy for salons, market research. The starting point for effective market research is to remember that “you are not your client.” The decisions you make about pricing, services, and the salon experience shouldn't always be based on what you would want.In this episode, I share simple, practical ways to gather real insight from the people who matter most, your clients. From casual conversations in the chair to formal surveys and even visiting other salons yourself, you'll learn how to collect feedback, “feed it forward,” and create an experience that keeps people coming back.IN THIS EPISODE:[00:00] Welcome and setting the scene for year-end focus[01:00] Why “you are not the client” is a crucial mindset shift[02:15] Experiencing another salon as a client[04:00] How assumptions about client needs can mislead[04:40] Market research methods that actually work[05:44] Using everyday conversations as powerful research[06:46] Feedback and the “feed it forward” principle[10:32] Turning feedback into action for continuous improvement[12:36] Episode wrap-up and next week's teaserWant MORE to help you GROW?

Social Entrepreneurs Ireland (SEI), has worked directly with hundreds of social entrepreneurs, helping them turn ideas into sustainable solutions and scale their impact. By providing funding, coaching, pro-bono expertise, and a strong community of support, SEI empowers social entrepreneurs to drive meaningful and lasting social change. The SEI have now announced The Impact Programme 2025 and the five outstanding social entrepreneurs who have been awarded a place on the programme. These changemakers are tackling some of Ireland's most pressing social and environmental challenges. Each organisation will receive a share of €100,000 in direct, unrestricted funding alongside €100,000-€150,000 worth of pro-bono supports, helping them to scale their impact and drive lasting social change. The Impact Programme is SEI's nine-month accelerator designed to help social entrepreneurs strengthen their leadership, build organisational capacity, and identify their route to scale for long-term impact. Participants benefit from tailored coaching, consultancy, mentoring, and peer support, alongside unrestricted funding. Beyond direct financial support, they also receive structured pro-bono expertise valued at an additional €100,000- €150,000, giving them access to world-class legal, strategic, and business advice. The impact of this support is significant. In the past year alone, organisations on the Impact Programme reported an 88% average income growth, collectively reached almost 5,000 beneficiaries, and 100% launched or piloted new services or expanded geographically. SEI has announced the five awardees of the Impact Programme 2025 Cormac Noonan, Sarah Naylor McNamee, Gareth Conlon, Matthew McCann and Ciara Mangan. They will share €100,000 in funding and up to €150,000 in pro-bono support to scale their impact The Impact Programme 2025 Awardees Matthew McCann, founder of Access Earth - Developing SPACES, a smart, inclusive parking system using real-time enforcement technology and data insights to combat misuse of accessible parking bays and improve infrastructure for people with disabilities. Sarah Naylor McNamee, founder of Beauty Business in a Box - A practical training programme empowering women and girls with accredited beauty skills, business tools, and confidence-building supports to move from disadvantage to financial independence. Ciara Mangan, founder of Beyond Surviving - A survivor-led organisation providing post-crisis support and community connection for survivors of sexual violence and domestic abuse, filling a critical gap in Ireland's support services. Gareth Conlon, founder of Síolta Chroí - An environmental cooperative restoring Ireland's ecosystems through regenerative agriculture training for farmers, fostering sustainable food systems and community resilience. Cormac Noonan, co-founder of Wolf Academy - Delivering holistic wellbeing solutions to schools across Ireland, blending modern psychology and ancient practices to help young people, teachers, and parents build emotional resilience and mental health. A thriving pipeline of innovation SEI's greatest strength lies in finding and backing social entrepreneurs at the earliest stage, then bringing them on a development journey. On average, it takes three years for a project to grow from ideation to becoming an impactful organisation, and SEI is often the first supporter on that path. Research shows that once social entrepreneurs reach this later stage, their survival rates increase by 50% compared to organisations that do not access SEI's programmes. The Ideas Academy 2025 represents that vital first step, supporting people at the ideation stage to move from idea to action. Over 12 weeks, participants will refine their solutions, plan their pilots, and build confidence in storytelling and pitching. At the end of the programme, they can apply for part of a €20,000 seed fund to take their ideas to the next stage. A unique role in Ireland's social economy Since 2004, SEI...

Kopari's VP built an eight-figure influencer strategy. Discover her strategy for creating content flywheels using long-term thinking over big budgets.For more on Kopari Beauty and show notes click here.  Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

In this week's episode, I speak with Chris Baran. Chris has worn just about every hat in our profession: stylist, salon owner, podcaster, and global ambassador, but above all, he is a teacher. For nearly 60 years, he's been evolving, reinventing, and staying at the forefront of education.We talk about what it really takes to be an educator, how education has changed in the wake of the pandemic, and the role of curiosity, humility, and vulnerability in teaching.Chris shares not just technical wisdom but also the mindset shifts that make the difference between simply “instructing” and truly inspiring. Whether you're a salon owner, a stylist, or an aspiring educator, this conversation is full of nuggets about growth, leadership, and the responsibility we all have to lift others up.IN THIS EPISODE:[00:00] Introduction and welcome[00:49] Chris Baran's background and career journey[05:00] Reinvention vs. evolution in education and creativity[08:29] How do you know if you're ready to be an educator?[13:45] What makes a truly great teacher[18:00] The power of vulnerability and connection in teaching[21:00] Why “teaching what you most need to learn” matters[26:00] Validation, ego, and finding authenticity on stage[31:21] How education has changed since the pandemic[34:00] Generational shifts and the “swipe right” society[38:40] Creating a culture of growth inside your salon[46:10] Where to connect with Chris BaranWant MORE to help you GROW?

►►► Hier zu unserem kostenlosen Beratungsgespräch eintragen: https://www.beauty-business-consulting.de/ In Folge dreihundertacht von “Die Beauty Experten” sprechen Anna Franziska Müller-Hoffmann & Maria Strehl darüber wie ein Beratungsgespräch bei Beauty Business Consulting genau ab. Übrigens du findest hier in Video-Format Erfahrungsberichte unserer Kunden: https://www.youtube.com/watch?v=h1igllaAjU&list=PLmp3wTNz8zMInayu8nj67356kSS7rGrw ►https://www.instagram.com/diebeautyexperten_podcast ► https://www.instagram.com/beautybusinessconsulting/ ► https://www.instagram.com/beauty_franzimh ► https://www.instagram.com/maria_strehl ► https://www.tiktok.com/@beautybusinessconsulting ►https://www.threads.net/@beautybusinessconsulting Viele Berater, Coaches und Agenturen decken mit ihrem Know-How bestenfalls nur Teilbereiche ab oder geben Halbwissen an ihre Kunden weiter, dass in der Praxis schwer umzusetzen ist. Die Kunden haben so nie eine ganzheitliche Sicht auf ihr Unternehmen und blicken in den meisten Fällen durch ein Schlüsselloch. Sie erreichen nie ihr volles Potenzial und vertrauen auf ein Durcheinander aus Tipps, die sie aber persönlich nicht weiterbringen. Maria Strehl und Anna Franziska Müller-Hoffmann von Strehl Müller-Hoffmann Beauty Business Consulting zeigen dir, wie du endlich dein Business auf ein neues Level hebst. Die Kunden mit Social Media Strategien gewinnst, die du wirklich haben möchtest. Als Kosmetikstudio, Beautyinstitut oder Schönheitspraxis kannst du so hochpreisige Leistungen anbieten und deinen Produktverkauf effizienter gestalten. Wie du nicht mehr lange Tage arbeitest um dann nachher festzustellen, dass es sich kaum vom Umsatz lohnt. Als Beautyexperte bekommst du endlich das Image das du dir verdient hast und wirst zu der Person, die du immer sein wolltest. Dir gefällt unser Podcast? Hinterlasse uns doch einfach eine Bewertung und ein kurzes Feedback als Rezension.

After 16 years in the beauty industry, I made the hardest and boldest move of my career, I sold my business. Walking away from something I built from the ground up wasn't easy, but it was the doorway into my next million-dollar vision.In this episode of The Business Savage Podcast, I'm pulling back the curtain on what it really takes to let go of a business you've poured your life into, and how to step into the unknown with confidence.You'll hear:Why I decided to sell after more than a decade of successThe emotional and financial lessons I learned through the processHow to know when it's time to walk away from a business that no longer alignsThe mindset shifts required to chase your next big visionWhat it looks like to build a new million-dollar brand from scratchIf you're an entrepreneur considering selling your business, craving a fresh start, or ready to scale into your next chapter, this episode will give you the perspective, courage, and strategy to take the leapFollow us on Instagram: @the.business.savageDo you have a topic for our podcast? Leave it here! www.thebusinesssavage.com/tbs-podcast-ideasIf you would like to contact us, write us an email to:info@thebusinesssavage.comOr through our website:www.thebusinesssavage.com/contact Get GLOCI: https://getgloci.com/SAVAGE

In this week's episode, I share the true story of a local salon that went from being fully booked and thriving to empty and struggling, all in less than two years. It's a perfect example of how quickly things can unravel when leadership, standards, and systems disappear.We'll break down what happened, what went wrong, and the ten key lessons that every salon owner can take away from this story. Whether you run a hair salon, a spa, or a beauty clinic, these insights will help you avoid the same mistakes and build a business that lasts.IN THIS EPISODE:[00:42] Introduction – why it's easier to see problems as a client[01:41] A true story of a thriving salon and its decline[02:00] What made the salon successful at first[03:01] The impact of Mary leaving and the loss of standards[04:46] The financial cost of losing loyal clients[06:07] The importance of leadership and management[07:20] Word-of-mouth growth—and decline[08:37] The 10 lessons every salon owner should know[11:27] Grow book series & where to find themWant MORE to help you GROW?

In this episode of The Maria Fontana Show, I sit down with Stephen Marinaro—better known as TheSalonGuy—a true pioneer in the hair and beauty industry who has built one of the most recognizable brands from the ground up.Stephen shares his journey from working behind the chair to creating a powerhouse brand that includes a viral YouTube channel, a best-selling hair product line, a creative agency, and innovative digital platforms like the HairAdvisor app.We dive into:✨ How to reinvent yourself and scale beyond “just doing hair.”✨ The secrets to building a memorable personal brand that stands out.✨ Creating multiple revenue streams through products, courses, memberships, and digital content.✨ Why consistency, authenticity, and faith are the foundation of long-term success.✨ What salon owners and beauty pros must do NOW to thrive in a changing industry.Whether you're a salon owner, independent stylist, or creative entrepreneur, this conversation will inspire you to think bigger, take bold steps, and start building not just income—but legacy wealth. 

Du liebst deine Arbeit, hast dein Handwerk perfektioniert und deine Kunden sind begeistert – und trotzdem fühlst du dich gefangen? Dann geht es dir wie vielen Beauty-Dienstleisterinnen: deine Expertise ist gleichzeitig deine größte Stärke und dein größter Bremsklotz. Genau darum geht es in dieser Episode.

In this episode of The CEO Glow Show, Pretty Rich Bosses CEO and COO, Sheila Bella and Laura Obando, dive into how beauty business owners can future-proof their success by embracing AI, automations, and mindset shifts. From streamlining daily operations to unlocking more freedom, you'll learn how to work smarter—not harder—while adapting to a rapidly changing industry. Whether you're just starting or scaling to new heights, this information will help you stay ahead of trends, reclaim your time, and build a business that thrives long-term. AI & Automations Are Non-Negotiable – Future-proofing your beauty business means integrating smart systems now before you get left behind. In this Bellavate system run-thru you will learn: 

Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassIn this week's episode, I'm joined by Australian salon owner and stylist, Mikki Auld. Earlier this year, Mikki left her Brisbane salon in the hands of her team and took a huge leap, moving to Los Angeles to start over from scratch.Within no time at all, she was fully booked, not because of luck, but because of hustle, grit, and sheer determination.We talk about why she made the move, how she built a client base in a new country with no connections, and the strategies she uses to keep her Brisbane salon thriving without her being there day-to-day. I love a bit of hustle and seeing people get out there, build their book from scratch and doing that in another country, when you don't have a social network, takes courage and a lot of self-belief.IN THIS EPISODE:[00:29] Mikki's move from Brisbane to Los Angeles [02:36] The O-1 visa process and making the leap[06:24] Why LA was the right fit and finding a salon space[09:55] Getting licensed in the US[12:13] The power of hustle: flyers, posters, and ads[15:44] Building clients through Meta ads and old-school marketing[19:17] Starting over: what it feels like to build again[22:20] Differences between the US and Australian salon industry[25:00] Pricing, tipping, and client expectations[26:00] Running her Brisbane salon remotely with systems and leadership[34:54] Lessons from building structure and management teams[37:51] Learning from US salon culture and service standards[44:00] Employee entitlements vs US benefitsWant MORE to help you GROW?

In this episode, I'm breaking down what it really means to simplify your salon business—and why doing less can actually lead to more income, more aligned clients, and more peace of mind. No fluff. No burnout. No trying to do #AllTheThings.Just clear strategies, mindset shifts, and practical tools to help you run your beauty biz like a CEO—with ease and flow.If you're tired of spinning your wheels, feeling overwhelmed by social media, or constantly chasing clients, this conversation is for YOU.✨ Ready to work smarter, not harder?

Are you feeling the pull to move beyond the service chair and wondering, “What's the next step?” In this episode, I share the exact steps to take to evolve beyond lashes (or whatever service you specialize in) and step into new opportunities like education, product lines, coaching, or services for other beauty pros. I open up lessons I learned the hard way, things I wish I'd known sooner, and how to set yourself up for success when you're essentially starting fresh in a brand-new lane.If you've been dreaming about building something bigger than your current service menu, this conversation will provide clarity and the permission slip you've been waiting for. I walk you through the branding questions, social media transitions (with real life examples) and the practical moves you need to make if you're serious about growing your business in a new direction.What you'll learn in this episode:Do you really need a separate Instagram page when branching out?How to figure out who your target audience isThe key difference between marketing to clients vs. other professionals (plus real examples)How can you avoid confusing your audience when you're juggling services and education? What brand values should you nail down before launching something new?Why is “point A to point B” thinking a game-changer for your offers?Consider THIS before you create your offers (I wish I'd done this differently!)Feeling a little stuck in your business? Not sure what the next steps should be? Or maybe you have big goals and want help mapping them out? You don't have to figure it all out alone, babe! My 60-minute mentoring sessions are designed to help lash artists + beauty pros like YOU cut through the overwhelm, find clarity, and walk away with a game plan that feels exciting and doable. One hour, just you and me, focused completely on your goals. Let's talk! https://beautycorprollc.hbportal.co/public/mentoring-session Resources:Grab Your Free Social Media Content Guide: https://ericaschramm.kit.com/c85536608cLooking to grow your beauty business on social media in 2025? Let's talk! We help make socials easy for salons, spas, and beauty brands while still hitting your goals online! www.beautycorpro.comWhere We Can Connect:Let's be friends on Instagram! www.instagram.com/xoericaschramm

Financial advisor Kevin Caldwell shares the money moves every beauty business owner needs to know—from separating personal and business finances to building an emergency fund, leveraging fractional CFOs, and mastering cash flow so your salon can thrive today and in the future.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:

Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassI'm calling BS on the idea that hairdressing doesn't pay well. The truth? There are plenty of hairdressers earning great money - some are even in the top 5-10% of all income earners. The difference isn't about age, experience, or even how good they are doing hair. It's about productivity.In this episode, I'm addressing one of the biggest frustrations I hear from salon owners: why aren't my team members busier, earning more, and caring about the numbers like I do? The answer is simple - your team can't earn more money until they learn to produce more, and most of them have never been taught how.I'll share the difference between a regular stylist and what I call a "Super Stylist," and give you a clear next step to transform your team's performance.IN THIS EPISODE:[00:46] The biggest frustration salon owners face[01:18] Why your team isn't busier (and why it's not about talent)[02:34] The truth about hairdressing pay[03:50] Productivity vs. pay: what really drives income[04:30] The skills stylists never get taught[05:36] Why technical skills alone won't make you successful[07:42] Real-world results from training your team[09:31] Why owners need to invest in their people[11:27] Why training isn't a cost, it's a growth strategyWant MORE to help you GROW?

DedCool founder Carina Chaz built a multimillion-dollar fragrance empire as a solo founder. Learn her strategies for bootstrapping growth alone and understanding when to seek outside investment.For more on DedCool and show notes click here.  Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

I've never done an episode solely about coaching before, but as more salon owners than ever are either having a coach or wanting to become a coach, I think it's about time. Coaching has been one of the biggest game-changers in my own career and in the lives of hundreds of salon owners I've worked with across more than 14 countries. Yet for many, it's still a bit of a mystery.In this episode, I unpack what coaching is (and what it isn't), how it's different from mentoring, consulting, and teaching, and why it can accelerate your results in ways that books and courses alone can't. I share stories from my own journey, both as a coach and as someone who's been coached, and the qualities I believe you should look for (and avoid) when hiring one.If you've been quietly wondering whether coaching might be the right next step for you, this conversation will give you the clarity, confidence, and practical insight you need to decide. And yes, I'll tell you exactly how you can work with me before my prices go up later this year.IN THIS EPISODE:[02:19] Coaching's rise in the salon industry[06:55] The common thread between salon owners who seek coaching[09:41] How coaching brings clarity, confidence, and profit[11:02] What coaching is, and what it isn't[12:22] How my experience combines mentoring and coaching[12:36] What to look for when hiring a coach[14:12] What to avoid in a coach[15:58] How I help my coaching clients grow profit without extra stress[17:38] Why you don't need to figure it all out on your ownWant MORE to help you GROW?

What does success really look like for a beauty entrepreneur? In an industry that often celebrates rapid growth, aggressive fundraising, and influencer-heavy marketing, there's a quieter, more sustainable path – one that values creative control, profitability, and long-term impact over flashy headlines. In this episode of Green Beauty Conversations, Lorraine Dallmeier – Chartered Environmentalist, Biologist and CEO of Formula Botanica – is joined by Chinelo Chidozie, co-founder of Bolden, a beauty entrepreneur who bootstrapped her brand into over 1,000 Walmart stores across the United States, without any external funding. If you've ever wondered whether you can grow a beauty brand on your own terms, this episode is for you. Tune in now!      Free Resources Free formulation course | Green Beauty Conversations Podcast | Blog | YouTube Socials: Formula Botanica on Instagram | Lorraine Dallmeier on Instagram

Three Ships grew from $4,000 to $1M revenue in four years. Learn how the founders used retail partnerships, rebranding, and funding tactics to grow a beauty brand in a saturated market.For more on Three Ships and show notes click here.  Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Have you noticed that every second hairdresser you talk to these days seems to have been diagnosed with ADHD? That's why this week I've invited Skye Waterson, a former academic turned ADHD coach and founder of ‘Unconventional Organisation' onto the podcast to give us a proper crash course in understanding ADHD. Skye shares actionable tips that salon owners and stylists can implement immediately, whether you're trying to support a team member with ADHD or manage your own symptoms while running a successful business.Whether you've been diagnosed with ADHD yourself, suspect you might have it, or you've got team members who do, this conversation is essential.IN THIS EPISODE:[00:00] Welcome and introduction to ADHD in the salon industry [03:30] What causes ADHD and the genetic component [10:22] What it feels like to have ADHD - Skye's description [12:29] How dopamine works differently in ADHD brains [19:07] Main ADHD struggles in the workplace [21:24] Tips for employers and employees with ADHD [24:37] Structure vs. rigidity in salon environments [26:13] The gifts and strengths of having ADHD [33:00] Time blindness and practical salon management tips [34:40] Sensory environments - busy salons and ADHD [37:33] The link between ADHD and anxiety [39:17] What working with an ADHD coach looks like Want MORE to help you GROW?

Deep convos with Danae owner of Winship Photography on managing her mind while managing her business, being a mom, spouse, grief and so much more.

This week, I'm picking up where Episode 304 left off, diving deeper into the practical strategies that successful salon owners use to build strong teams, great cultures, and profitable businesses.If you've ever asked yourself, "Why can't I find good people?" or "Why won't my team step up?"  this episode is for you. I'm walking you through the exact traits, systems, and standards that top-performing salons share from how they hire, to how they train, to how they reward results. These aren't theories. These are lessons from real salons, doing real numbers, with real six-figure stylists. And the good news? You can implement them too.IN THIS EPISODE:[00:00] Welcome and recap of the Leadership Crisis and its impact[01:28] Why true leadership is in short supply[04:06] Point 1: Strong foundations and non-negotiables[06:29] Point 2: Hire for attitude and ambition[08:54] Point 3: Build systems that support your culture[11:53] Point 4: Treat your team as your second client[13:14] Point 5: Create financial security through smart pay systems[14:26] Point 6: Set performance standards and accountability[15:08] The most important word: implementation[15:26] 6 steps to start improving your culture today[19:19] The final question every salon owner needs to askWant MORE to help you GROW?

In this raw and inspiring episode, I sit down with my amazing client Bridget Reilly as she shares her deeply personal journey of reinvention—how working with me inside Maria Fontana Consulting helped her break free from burnout, shift her mindset, and rebuild a business and life that actually feels good. Bridget opens up about the fears she had, the patterns she released, and how stepping into 1:1 consulting support changed everything—personally and professionally. If you've been questioning your next move, feeling stuck, or secretly craving a complete transformation… Bridget's story will light the fire in you.

In this week's episode, I'm joined by Sam Kendall, CEO of SalonIQ, one of the UK's leading salon software companies. I always enjoy conversations with tech providers because they see real data, and that means real insights into what's happening inside salons across the industry. Sam and I talk about AI, automation, online booking, the shift towards self-employment, and the surprising number of salons still not using salon management systems.We also dive into the trends SalonIQ is seeing in average bill size, rebooking, client retention, and retail sales. Plus, we explore how software is helping drive efficiency, improve the guest experience, and even replace some front desk functions.Whether you're tech-savvy or still relying on your appointment book and pen, this episode is a must-listen for understanding how technology is shaping the future of the salon business.IN THIS EPISODE:[00:00] Intro and welcome - Meet Sam Kendall, CEO of SalonIQ[03:12] What makes SalonIQ different[10:57] Nearly 50% of salons still don't use software![12:16] The online booking gap and what's holding salons back[15:08] Salon software and self-employment trends[18:40] What's stuck post-COVID: deposits, self-check-in, AI[22:30] Is AI replacing your receptionist?[25:18] What might salons look like by 2035?[28:28] Trends in client retention, average bill, and retail[30:59] Why retention is the biggest problem in the industry[34:16] Retail: flatlining or full of potential?[38:12] E-commerce: are salons really making it work?[39:12] Frequency of visit, are we gaining ground?[41:22] Where to find out more and connect with SamWant MORE to help you GROW?

In this week's episode Lauren shares a fantastic (in-Salon) interview with the amazing Nat from SZN Social (and the Trend SZN podcast). This episode is a masterclass in growing your Salon with content-creation as a key driver, and getting-off-the-tools in your Business. SZN Social: https://www.sznsocial.com/....Rate and Review 'The Lash Business Lounge' in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate 'The Lash Business Lounge' in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org

In this episode, I'm diving into a conversation that might annoy some people, but it's a conversation that needs to be had. We've got a leadership crisis in our industry. Not because people don't care, but because too many salon owners don't realise what they signed up for when they opened their doors. Leadership isn't optional. It's the job.This episode is for every salon owner who wants their team to succeed but feels stuck, frustrated, or just plain exhausted. I'll break down why so many stylists aren't earning what they could be and why that's partially due to the leadership (or lack of it) they're working under. If you want a business that thrives and a team that sticks around, this one's for you.IN THIS EPISODE:[00:00] Intro and recap of episode 291[02:15] The leadership gap that's hurting our industry[03:01] Why poor leadership creates poor productivity and pay[04:22] The difference between wanting to be paid more and earning more[06:45] The uncomfortable truth: it is about money[07:17] When the tail is wagging the dog, owners who've lost control[09:59] What real leadership looks like in successful businesses[11:42] Why people will leave and why that's okay[13:39] Leading by example (not micromanaging)[15:30] Why we avoid leadership and why it's still worth itWant MORE to help you GROW?

Amanda Lemmage is the owner of Skingevity Med Spa and brings 24 years of expertise in wellness and skincare. With a unique blend of passion for aesthetics and a background in interior design and business healthcare, Amanda has built Skingevity into a renowned destination where beauty and healing intersect. CONNECT WITH HER https://www.skingevityspa.com/coaching Subscribe to this channel now!  https://www.youtube.com/user/lunidelouis/?sub_confirmation=1    ---------------------------------------------------- Join our exclusive Facebook group @ https://www.facebook.com/groups/339709559955223  --------------------------------------------------- Looking for accountability to do your morning routine -- join us tomorrow morning, it's FREE:   https://bestmorningroutineever.com/  ----------------------------------------­­­­­­­-------------

In dieser Folge rede ich mit @babor_kosmetik_buer_westerholt über ihren Werdegang zum Business, von der Arzthelferin zur beauty queen. Warum man einfach machen soll und viele Tipps um Ziele zu erreichen. Folgt mir auf Instagram:https://www.instagram.com/taekwondoartistnew?igsh=aWU3bXQydmRmMGV6 Folgt Gülcan:https://www.instagram.com/babor_kosmetik_buer_westerholt?igsh=cWpzbzRycHpnb3Bw ihre Website:https://kosmetik-gelsenkirchen.de/?fbclid=PAQ0xDSwLiL7pleHRuA2FlbQIxMQABpyxinR1OIwBXC9wRgaSmUCwLrxXip99t38qYK7ibiki8i_JT-TgzfKvEtgRJ_aem_ghz7--3Es9v24CI10Qz-iA

Salon Goals - https://www.laurenlappin.com.au/salon-goalsIn this week's episode Lauren shares 11 crucial lessons she's learned from 11 years in Business. These lessons have been foundational in Lauren launching and growing multiple successful businesses in the Beauty space. You don't need to do it all yourself. (03:00).Your Business should work for you, and not the other way around. (05:30).Good communication is everything. (07:15).The Customer is NOT always right. (10:30).Hire for personality, work ethic and culture fit, not skills and experience. (12:30).Your Team will only rise to the standard that you set and uphold yourself. (14:45).Making money and keeping money are two completely different skill sets. (17:30).You don't need another Beauty Certificate, you need business education. (22:00).The only way you can grow your Business, is to keep your Clients coming back. (26:30).Fear of hiring is really just being too scared to hand over control. (30:45).Niche Down to Scale Up. (33:00).Salon Goals - https://www.laurenlappin.com.au/salon-goals.... Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.

In this episode, I sit down with long-time industry leader Keri Davis-Duffy, whose career as a salon owner and educator spans more than three decades. Keri shares the wisdom earned through real-life experience, leading employee-based salons in a state that turned compensation models on their head, navigating leadership challenges, building culture, and bouncing back from the inevitable setbacks every salon owner faces.We talk candidly about staff walkouts, transitioning to hourly pay, creating flexible schedules for today's workforce, and the crucial difference between being a great hairdresser and being a great business owner. Keri doesn't sugarcoat it; salon ownership today is a different game entirely, but she offers grounded, inspiring advice for those brave enough to take it on. If you're serious about building a business that lasts, you'll want to soak up every minute of this conversation.IN THIS EPISODE:[00:00] Welcome and guest introduction[00:56] Keri's salon history and business model[04:17] Why she built an employee-based salon in a booth rental world[09:44] How California's labor laws changed compensation models[15:14] Designing an hourly pay system that rewards productivity[19:35] Tracking performance and managing seasonal fluctuations[24:07] Wisdom for new salon owners in 2025[30:13] The walkout that changed everything[34:05] Lessons in leadership and communication during crisis[38:26] Adapting to Gen Z and flexibility in scheduling[41:36] Biggest challenges facing the salon industry today[43:14] Quick-fire insights: manufacturers, educators, tragedy, drama & more[51:24] The value of mentorship and giving backWant MORE to help you GROW?

In this episode of The Modern Hairstylist Podcast, Hunter Donia and Jodie Brown open up about the all-too-familiar experience of building your beauty business from a place of fear, and how to shift toward something more empowering and sustainable.From spiraling over client feedback to making reactive business decisions, Hunter shares his personal mindset struggles as an entrepreneur and the hard lessons that came from letting scarcity lead the way. Together, Hunter and Jodie unpack how high-stress hustle culture can sabotage your growth, and how to trade it for calm, confident, and data-backed decisions that actually stick.Whether you're gearing up for a price increase, launching something new, or just feeling overwhelmed by “what ifs,” this episode will help you build a business that's driven by intention, not panic.Key Takeaways:Scarcity vs. Strategy: Why acting out of fear might get fast results, but at what cost?Calm Is a Skill: How to self-regulate through spirals and keep your focus on the bigger picture.Plan, Then Pivot: The power of sticking to your strategy long enough to make it work.Price Increases and Panic: How to raise your rates without letting your inner critic take the wheel.Community & Confidence: Why you need people in your corner, and how to borrow belief when you need it most.Why You Should Listen:If you've ever made a business decision in a moment of stress (and regretted it later), this one's for you. Learn how to shift out of survival mode and start running your beauty business from a place of grounded inspiration, clarity, and trust in yourself—even when things feel uncertain.Let's connect on Instagram!Join us on the Modern Hairstylist Tour!

In today's episode, I want to get real about something that many salon owners don't like to hear… your team problems might not be about your team. They might actually be about you and your style of leadership.We talk about the difference between being “the boss” and being a true leader. Because if you want loyalty, innovation, trust, and long-term commitment from your people, barking orders or crossing your fingers and hoping for the best won't cut it. This episode is about finding the balance, between control and chaos, between command and collaboration. It's about stepping into leadership so you can build a salon culture that attracts and retains the right people and brings your vision to life.IN THIS EPISODE:[01:33] Boss, manager, leader or just owner? What's the difference?[03:01] Why leadership matters more than ever in salons[03:46] Is your team the problem… or is it you?[04:52] The struggle of finding balance as a salon owner[05:51] What real leadership looks like in practice[06:41] The cultural cost of “boss-style” management[07:26] How to begin your transition from boss to leader[08:46] Celebrate wins and acknowledge progress[09:35] Your team reflects your leadership[10:00] What happens when you grow as a leaderWant MORE to help you GROW?

In this episode of Healthy Mind, Healthy Life, host Avik Chakraborty sits down with Karen Aucoin—a former ballerina, dance studio owner, and now visionary floral designer and founder of JoBelle and Studio 131. Karen's story is one of resilience and reinvention. After losing her studio while pregnant and grieving the loss of her mother, Karen built a thriving design and event business that now hosts over 500 celebrations. In this soulful conversation, she shares how creative expression, motherhood, and daily grounding practices like hypnosis and nature have helped her heal—and create spaces that heal others. About the Guest:Karen Aucoin is the founder of JoBelle and Studio 131, two vibrant creative spaces born from grief, courage, and a deep desire to bring beauty and community together. With a background in dance and a passion for floral design, Karen now crafts events that don't just dazzle—they hold space for transformation. She is a mother of two, a creative force, and a grounded leader who champions intentional living, balance, and redefining success on your own terms. Key Takeaways: Karen's journey from dancer to designer began with personal loss—and bloomed through purpose. Motherhood and entrepreneurship aren't about perfection, but intention and presence. Rituals like hydration, hypnosis, and early mornings help Karen lead with clarity and avoid burnout. Her creative work is a meditative process that continues to heal her while serving others. Grounded leadership starts with honoring your nervous system and protecting your peace. Connect with Karen Aucoin:Follow and learn more about Karen's work through her venues and floral design at Studio 131 and JoBelle Events. Links: https://www.studio131orangelake.com/ Instagram: https://www.instagram.com/studio131largo   Want to be a guest on Healthy Mind, Healthy Life?DM me on PodMatch: https://www.podmatch.com/hostdetailpreview/avik Tune into all our 15 podcasts:https://www.podbean.com/podcast-network/healthymindbyavik Subscribe to the Newsletter:https://healthymindbyavik.substack.com/ Join Our Community:https://nas.io/healthymind Stay Tuned and Follow Us:YouTube – https://www.youtube.com/@healthymind-healthylifeInstagram – https://www.instagram.com/healthyminds.podThreads – https://www.threads.net/@healthyminds.podFacebook – https://www.facebook.com/podcast.healthymindLinkedIn – https://www.linkedin.com/in/reemachatterjee/ | https://www.linkedin.com/in/avikchakrabortypodcaster #podmatch #healthymind #healthymindbyavik #MentalHealthAwareness #Wellness #StorytellingAsMedicine #PodcastLife #Resilience #CreativeHealing #MindfulnessMatters #WomenEntrepreneurs #MomBoss

Salon Golas Waitlist - https://www.laurenlappin.com.au/salon-goals-waitlistIn this week's episode Lauren shares an amazing conversation she had with Tylar from Unreal Artistry in Beaconsfield, Australia. Tylar got started in the Beauty Industry at the age of 15, and worked both in Australia and in Canada (in all different types of beauty businesses) before returning to Melbourne to establish her own Salon Business. Tylar is now known throughout the Industry for her unique and amazing Salon location, and her world class Client experience. Tylar begins by sharing the journey of how she got started in Business, and then goes on to share just some of the ways that her Salon Goals experience has helped to change both her business and her lifestyle. "You won't regret doing Salon Goals". ~ Tylar (Unreal Artistry, Melbourne)Salon Golas Waitlist: https://www.laurenlappin.com.au/salon-goals-waitlist• Unreal Artistry on Instagram: https://www.instagram.com/unreal.artistry• Unreal Artistry Online: https://www.unrealartistry.com.au/....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate the Show in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Lauren on Instagram: https://www.instagram.com/laurenlappin_Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCALdigital.org

In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?

Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?

In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?

In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?

Connect with us via text! What does it really take to thrive as an aesthetician today? In today's episode, join Michelle D'Allaird Brenner and licensed aesthetician, beauty business coach, and creator of the 6-Figure Client Generating Bootcamp, Crystal Ngozi Ochemba, as they dish on navigating shifting client expectations, making smart decisions in a trend-heavy industry, and staying profitable in a crowded market. Additionally, hear about common mistakes professionals are making, the biggest challenges they face today, staying innovative on a budget, and what separates profitable practitioners from the overwhelmed. Whether you're solo or managing a staff, this episode is full of honest, actionable advice to help you grow your business with intention.Follow DERMASCOPE:Instagram: @dermascopeFacebook: facebook.com/dermascopePinterest: @dermascopeTikTok: @dermascopeFollow Crystal:Instagram: @crystalngoziestheticsFacebook: facebook.com/CrystalNgoziBeauty Website: crystalngozibeauty.comAdditional Links:Visit our website.Learn more about this podcast.Subscribe to the magazine.Read the May 2025 issue. 

In this episode, I'm joined by Phil Evans, the founder of Salon Guru, who specialises in websites and digital marketing for salons. It's been five years since Phil was last on the podcast, and during that time, the digital landscape has evolved significantly, especially when it comes to how Google drives traffic to your salon.We dive deep into understanding Google Search, Google Profiles (formerly Google My Business), and how your salon website plays a vital role in converting online visitors into new clients. Phil shares real-world data and insights from hundreds of salons that will help you see where your new clients are really coming from, and spoiler alert, it's probably not from where you think. Whether you're already getting traffic or want to boost your Google game, this is an episode you won't want to miss.IN THIS EPISODE:[00:00] Intro + What's Coming UpIntroducing the topic, and previewing the upcoming marketing course.[01:31] The 5 Ways Clients Find Your SalonBreaking down the key sources of new clients and why Google is more important than you think.[04:00] Phil Evans on Google Search & ProfilesPhil explains the difference between Google Search and Google Profile, and why both are crucial for your salon's visibility.[15:21] How to Boost Your Google RankingsA deep dive into SEO, Google Rank, and how to dominate search results with the right keywords and content.[34:22] Your Website's Job: ConversionWhy your salon website needs to do more than look good, and how to turn clicks into clients.[44:00] Google Reviews, Ads, and AnalyticsGetting and managing reviews, understanding when ads are worth it, and what metrics to track.Want MORE to help you GROW?

I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?

You don't grow a business just by getting more clients. You grow by keeping the ones you've already got. But many salon owners are so focused on acquiring new clients that they completely miss that the real problem is poor client retention.In this episode, I share the numbers you need to be watching, the three simple shifts that make all the difference, and why the fastest path to growth is fixing what you've already got.If it feels like you're working hard but never getting ahead, this episode is for you.IN THIS EPISODE:[0:00] Amanda adds $20K/month without spending more on marketing[1:38] How to make more money with what you already have[1:58] The client life cycle: a powerful mindset shift[3:27] The trend: salons focus on new clients instead of retention[7:29] The three-part system for making every client count[8:56] A simple action with dramatic results[9:20] Case studies: Lucas and Clive boost revenue with rebooking[11:02] This masterclass is for owners ready to build a high-performing team. FREE Masterclass Creating the Super Stylist: The Key to Boosting Productivity and Profits in Your Salon.' Save your seat here Want MORE to help you GROW?