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This week's episode of the podcast is a must-listen for all 49ers fans, as the team's president of football operations and general manager, John Lynch, joins the show to discuss the upcoming game against the Denver Broncos. With the 49ers sitting at 3-0 and the Broncos at 2-1, this matchup is shaping up to be one of the most anticipated games of the season.In this episode, John Lynch shares his thoughts on the team's current performance, including their impressive offense and the challenges they'll face against the Broncos' formidable defense. He also discusses the impact of injuries on the team, including the status of Nick Bosa and Mike Evans, and how they're preparing for the heat and potential jersey schedule changes. Additionally, Lynch reflects on the team's draft decisions, including their choice to select Mike McGlinchey in the first round and their decision to let Talanoa Hufanga walk.Lynch also shares some personal stories, including his experiences playing for the Broncos and his love for the San Francisco Giants and the San Diego Padres. He talks about the importance of having a strong team culture and how it affects the players' performance on the field. With his unique blend of football knowledge and personal anecdotes, John Lynch is always a pleasure to listen to, and this episode is no exception.If you're a 49ers fan or just a football enthusiast, you won't want to miss this episode. John Lynch shares his insights on the team's performance, the upcoming game, and his experiences as a player and executive. So grab your headphones and get ready to dive into the world of football with John Lynch on this week's episode.See omnystudio.com/listener for privacy information.
This week's episode of the podcast is a must-listen for all 49ers fans, as the team's president of football operations and general manager, John Lynch, joins the show to discuss the upcoming game against the Denver Broncos. With the 49ers sitting at 3-0 and the Broncos at 2-1, this matchup is shaping up to be one of the most anticipated games of the season.In this episode, John Lynch shares his thoughts on the team's current performance, including their impressive offense and the challenges they'll face against the Broncos' formidable defense. He also discusses the impact of injuries on the team, including the status of Nick Bosa and Mike Evans, and how they're preparing for the heat and potential jersey schedule changes. Additionally, Lynch reflects on the team's draft decisions, including their choice to select Mike McGlinchey in the first round and their decision to let Talanoa Hufanga walk.Lynch also shares some personal stories, including his experiences playing for the Broncos and his love for the San Francisco Giants and the San Diego Padres. He talks about the importance of having a strong team culture and how it affects the players' performance on the field. With his unique blend of football knowledge and personal anecdotes, John Lynch is always a pleasure to listen to, and this episode is no exception.If you're a 49ers fan or just a football enthusiast, you won't want to miss this episode. John Lynch shares his insights on the team's performance, the upcoming game, and his experiences as a player and executive. So grab your headphones and get ready to dive into the world of football with John Lynch on this week's episode.See omnystudio.com/listener for privacy information.
USC Trojans fans demand answers as Lincoln Riley faces mounting pressure after the team's disappointing performances–including the latest versus the Oregon Ducks–and questions about program culture. Are the Trojans headed for a coaching reset in Los Angeles, or can Riley turn things around and meet the sky-high expectations at one of college football's most historic programs?Brian Smith and Marc Kulkin break down USC's recent defensive struggles, highlight concerns over discipline following the Desmon Stephens targeting controversy, and analyze why a talented roster continues to underperform—especially with the run defense ranked just 54th nationally. The conversation covers the aftermath of how USC players acted after Dante Moore's injury, how USC practices, and USC insider reactions. Will the Trojans' leadership make changes, or stay the course as Washington and Penn State loom large on the schedule?Support us by supporting our sponsors!KALSHIFor a limited time, Download Kalshi and use code Locked On to get $25 when you trade $25. Kalshi. Trade what's next.Butcher BoxIf you're looking for an easier way to get great meals on the table, give ButcherBox a try. Go to https://ButcherBox.com/LOCKEDONCOLLEGE to get $20 off your first box, plus your choice of free ribeye, new york strip, or filet mignon in every box for a year — with free shipping always.Aura CybersecurityStart your free trial today at https://aura.com/aware.Protect yourself now.SquareGet up to $200 off Square hardware when you sign up at https://square.com/go/COLLEGE ! #squarepod5-Hour ENERGYBring on the sweetness with Cotton Candy 5-hour ENERGY®️ shots—available online now at https:/5hourENERGY.com or on Amazon.GametimeToday's episode is brought to you by Gametime. Download the Gametime app, create an account, and use code LOCKEDON for $20 off your first purchase. Terms and conditions apply.FanDuelToday's episode is brought to you by FanDuel. It's time to put your knowledge to the test with College Football Pick'Em from FanDuel. Download the FanDuel app and play College Football Pick'Em for free. Only on FanDuel. Join all the action at https://FANDUEL.COMFANDUEL DISCLAIMER: 21+ in select states. First online real money wager only. Bonus issued as nonwithdrawable free bets that expire in 14 days. Restrictions apply. See terms at sportsbook.fanduel.com. Gambling Problem? Call 1-800-GAMBLER or visit FanDuel.com/RG (CO, IA, MD, MI, NJ, PA, IL, VA, WV), 1-800-NEXT-STEP or text NEXTSTEP to 53342 (AZ), 1-888-789-7777 or visit ccpg.org/chat (CT), 1-800-9-WITH-IT (IN), 1-800-522-4700 (WY, KS) or visit ksgamblinghelp.com (KS), 1-877-770-STOP (LA), 1-877-8-HOPENY or text HOPENY (467369) (NY), TN REDLINE 1-800-889-9789 (TN) Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What does it really mean to go above and beyond for the people you serve? In this episode of The Above Board Podcast, John Kennedy and Rainah Gadberry talk about “unreasonable hospitality” and how small, thoughtful gestures can make people feel genuinely seen and valued. They share real examples, talk about handling mistakes well, and discuss why great service is about more than simply meeting expectations. This conversation is inspired by Unreasonable Hospitality by Will Guidara and how its ideas can apply not just in business, but in everyday life. 01:30 Team Culture and Client Care 05:00 Service Frustrations in Healthcare 10:26 Magic Moments vs Tragic Moments 12:27 Small Gestures That Matter 15:21 Ritz Carlton Anniversary Story 18:34 Intentionality in Everyday Life 23:40 Humans Over AI in Service 27:20 Owning Mistakes With 'Humble Pie' 37:16 Shoutouts to Great Service Brands & Companies 39:34 Creating Memorable Client Moments
Terry sits down with Cesile Johnson, CTO of Core Bank, for a conversation about what it actually takes to modernize a bank from the inside — the legacy systems nobody wants to touch, the guardrails that have to exist before AI gets anywhere near customer data, and the reality of building a career in a room where she was often the only woman in it.Cesile walks through how her team took delivery velocity on one initiative from 5% to 85%, what real AI governance looks like inside a regulated bank versus the "vibe coding" hype, and why the trades conversation (welders and electricians, not just four-year degrees) matters as much to the future workforce as anything happening in tech. She's also direct about fraud, budget reality, crisis leadership, and what people consistently get wrong about what a CTO actually does.In this episode:What "modernizing a legacy system" really means when you can't just rip and replaceHow Core Bank built AI guardrails before deploying AI, not afterTaking one team's delivery velocity from 5% to 85%, and what actually changedWhy the trades — not just four-year degrees — are part of the talent pipeline conversationCrisis leadership and what accountability looks like when something breaksThe real budget math behind fighting fraud, including the scale of elder fraud losses nationallyBeing the only woman in the room, and what it took to get to CTOWhat people misunderstand about the CTO role, and how it's evolvedAdvice for the next generation of leaders coming up in banking and techChapters: 0:00 Intro 0:22 Technology Is the Bank 14:11 Legacy Systems and Real Modernization 23:38 Guardrails for AI in Banking 30:55 From 5% to 85%: AI, Velocity, and Vibe Coding 39:42 Trades, Degrees, and Vanishing Entry Jobs 48:14 Crisis Leadership and Accountability 1:01:25 AI in Banking: Fraud and the Budget Reality 1:10:51 The Only Woman in the Room 1:20:16 What People Get Wrong About the CTO Role 1:28:58 Legacy, Team Culture, and Advice for the Next GenNew episodes of the Kill Chain Podcast — like, comment, and subscribe. Learn more at fleetdefender.comWant to learn more about securing your fleets, platforms, or mission critical systems? Contact us at FleetDefender.com.
The best design in healthcare is the kind you never notice. When it works, a patient feels safe before a clinician says a word. When it doesn't, trust wears away one small friction point at a time.Jamie sits down with Mallory Phillips, creative director at Your Health. She led the creation of the company's logo and now helps shape how its teams learn. Mallory trained in advertising design at the Savannah College of Art and Design, and she argues that design is far bigger than logos and brochures. It covers forms, instructions, onboarding, the words staff choose, and the moment a clinician steps into a patient's home.In this episode:Why patient experience rarely fails because of one big mistake, and how a hundred small friction points do the damage insteadHow in-home care flips the rules: you're a guest in someone's home, so trust has to be earned differentlyWhat Chick-fil-A's "my pleasure" and Airbnb's "home away from home" can teach healthcareThe science of readable design, and why a confusing door handle is the designer's failure, not the user'sThe story inside the Your Health logo, from a handwritten signature to a plus sign that puts the patient at the centerIf you've ever wondered why some care feels personal and some feels like paperwork, this conversation answers it. You'll also come away noticing the small details that make people feel seen. www.YourHealth.Org
What if zirconia could look even more like natural teeth? According to Dr. Ed McLaren, “Of all the zirconia's he's tested, the optical properties of Ivoclar's e.max zirconia are the closest to natural teeth.” (And I second that with everything I've see – if Barb does the read) Discover what's redefining the possibilities with IPS e.max Zirconia. Join Dr. Ed McLaren for Zirconia Reimagined—an informative webinar exploring the latest advancements, clinical insights, and practical applications of zirconia in modern dentistry. October 5th @ 7:00 pm. Register today at Vivalearning.com As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one. This week we head across the pond to Leeds, England, for a conversation with Phil Reddington of Beever Dental Technology lab. Phil's journey into dental technology is one of those stories that sounds completely made up until you hear him tell it. At 15 years old, Phil skipped school, wandered into a dental laboratory, and convinced them to give him a bench test. Armed with a scalpel and a bar of soap, he carved an ornate little bottle and somehow impressed them enough to land himself a job. From that accidental introduction to dentistry, Phil has spent more than 35 years learning, building, and evolving in the dental laboratory world. Phil takes us through his early days working in the lab, learning ceramics and refractory techniques, and eventually taking over his own laboratory. As offshore competition began putting pressure on lab pricing, Phil and his wife made a conscious decision not to compete by simply becoming cheaper. Instead, they invested in equipment, education, and relationships with dentists who wanted to provide high-quality restorative and implant dentistry. That philosophy eventually helped transform the laboratory and allowed Phil to focus on doing the best work possible rather than chasing the lowest price. A huge part of Phil's story is the team he has built around him. We talk about what happens when a laboratory develops a blame culture, why people leave toxic work environments, and how changing that culture can completely change a business. Phil shares his approach to hiring for attitude, creating an environment where people can learn from mistakes, bringing educators into the lab for customized training, and giving his team opportunities to grow. He also talks about remaining fiercely independent when it comes to materials and techniques, allowing different technicians to use the systems that work best for them rather than becoming tied to a single manufacturer. The conversation also dives deep into the technical side of the laboratory, including digital workflows, full-arch restorations, printed try-ins, implant solutions, and the different full-arch options Phil's team provides. One of the highlights is the laboratory's work with thimble bars, a restoration they have become known for and one that Phil considers their premium full-arch product. With a focus on repairability and long-term service, the lab even offers a lifetime guarantee on their thimble bar cases. We also get into the business side of running a laboratory, including marketing through social media and word of mouth, setting realistic turnaround times, knowing when to say no to a case, and the importance of getting the information needed before starting a restoration. Phil explains why sometimes saying “no” is actually one of the most valuable tools a laboratory can have. Dental lab owners and managers — are you spending too much time chasing paperwork, checking portals, tracking cases, and answering doctors asking, “Is my crown done yet?” You didn't start a dental lab to become a full-time paperwork wrangler. LabNCloud is the all-in-one, cloud-based platform built by techs, for techs, with 90+ features to streamline your entire lab — from case tracking and invoicing to shipping, time tracking, doctor portals, and automatic digital file routing. Stop managing chaos and start managing your lab. Visit LabNCloud.com to book your free personalized demo. And mention “Elvis is Handsome” to get your first month free. LabNCloud — the operating system for dental labs. Built by techs, for techs. Hey, listeners—ever wonder what Elvis is doing when he's not recording Voices from the Bench? He's a client rep for Derby Dental Laboratory, out in the field every day doing chairside visits and building relationships. His job is simple—keep doctors happy and keep them coming back. And he couldn't do it without icortica. Right from his phone, Elvis can see sales, remake rates, account notes, risks, and cross-sell opportunities—even before he walks through the door. No spreadsheets. No surprises. Just the info he needs to grow accounts. Stop digging for data and start taking action. Head to icortica.com and schedule your demo today.Special Guest: Phil Reddington.
Bethany had an extremely interesting series of events with a client, and today she puts Dr. Kuba in the hot seat. “What would Kuba do with a fake two week notice?” Together, Bethany and Dr. Kuba unpack how to address an odd scenario where an employee turns in notice but actually did not intend for the doctor to accept the resignation.They dig into the details and speculate on the possible reasons that an employee might conduct themselves in this way, and then they discuss the various ways to respond.
What happens when the plan falls apart?Hurricane Lowell recently passed close to Kauaʻi, leaving significant damage across the island. I was working as a firefighter during the storm, while my wife was working at the hospital and our daughters were staying with their grandparents.Over the next 24 hours, I watched people respond to the exact same pressure in completely different ways.Some people went straight to work. Some helped complete strangers. Some froze. Some panicked.And it reinforced a lesson I've seen throughout my life in sports, the military, firefighting, coaching, and leadership:Pressure doesn't suddenly make you who you need to be. Pressure reveals what you've prepared yourself to be.In this episode, I share what happened during the storm and aftermath, including clearing roads so emergency vehicles could get through, adapting when our own fire engine went out of service, and watching the Kauaʻi community come together to help each other.I also talk about experiencing Hurricane Georges in Puerto Rico while serving in the military—and the humbling realization that even after seeing firsthand what a major hurricane can do, I still underestimated this one.We get into preparation, adaptability, purpose, leadership, controlling what you can control, and why experience only matters if you turn it into action.Most importantly, I explore an idea that applies far beyond sports:Every one of us is both the head coach and the athlete in our own life.The head coach in you has to prepare, establish the standard, anticipate problems, and make decisions.The athlete in you eventually has to execute when life stops cooperating.Because eventually pressure comes for all of us.And when it does, you don't want to start becoming the person you need to be.You want that person to already be there.Talent is given. Performance is crafted.Send us Fan Mail
Send us Fan MailWe sit down with Special Olympics basketball player Jeyoon (JC) to talk about his game, his team success with the Green Machine, and why the three pointer is his favorite way to get a bucket. He shares what he wants to improve next and drops breaking news about a move to a new team.• JC's basketball background and five years with the Green Machine• Back to back championships and chasing a three peat• Why the three pointer is his go to bucket• Honest talk on teammates, shooting, and teamwork• Offense over defense and what drives that choice• Skill goals for next season, focus, low defensive stance, fingertip dribbling• Starter goals for the state games• Switching to the Patriots and following Coach Mike• Message to former teammates before a possible matchupPlease make sure to like, subscribe, comment, tell anyone who's anyone about the show.Support the showhttps://linktr.ee/GetABucketShow for more content!!!
In this episode, derivatives trader and first-time author Jeff Everson discusses his debut novel, The Glue Guy, and how his experience as a Division III backup offensive lineman at Middlebury shaped the book's themes of unseen contributions, team roles, and pure love of competition. He explains why he wrote a hockey-centered story despite not playing hockey, how concepts like the secondary assist and locker-room “unofficial hierarchies” reveal invisible value, and why bus rides and locker-room time build culture more than the spotlight moments. Everson connects trading-desk dynamics to athletics—competition, preparation, analytics, and teammate support—while stressing that analytics provide a map but humans still drive outcomes. He also shares a mindset shift: being indispensable isn't the highest virtue; building systems that work without you is.00:00 Welcome and Guest Intro00:31 Sports to Trading Journey03:14 Middlebury and Team Roles07:11 Why Write Hockey09:08 Secondary Assist Metaphor12:54 Bus Rides Build Culture16:39 Locker Room Hierarchy20:13 Trading Desk Locker Room22:36 Analytics for Coaches28:26 Measuring Intangibles31:50 Empowering the Glue Guy34:27 Making the Book Accessible37:11 Changed Mind on Indispensable39:30 Wrap Up and Where to Buy
In this episode of What the Tech, FIT celebrates a new strategic partnership with NCompas Technology Solutions as host Becky Cross interviews founder and CEO Ramana Bhavaraju about moving from talking about digital transformation to building it through process streamlining, automation, custom applications, and AI. They discuss how FIT's IT strategy, cybersecurity, and managed services combine with NCompas's application development and automation to help organizations replace spreadsheets, automate workflows, and achieve measurable outcomes, including identifying automation opportunities and avoiding common pitfalls around data and governance. Raam shares his background as a lifelong software engineer who came from Dubai to Cleveland, worked with Saks Fifth Avenue, Rosetta/Publicis, and major clients as a consultant, and explains the “NCompas” name. 00:00 Partnership Kickoff01:10 Welcome and Setting01:35 Ram's Origin Story03:26 Why This Partnership Works04:30 Real AI Automation Wins06:58 Team Culture and Quality08:30 Speed Through Process and AI09:43 Next Five Years Vision
“I'm not saying necessarily fight more, I'm saying fight better.”Conflict doesn't have to mean avoidance or escalation. Priya Parker, expert facilitator, strategic advisor and author of The Art of Fighting: The Transformative Power of Conflict, argues there's a third option: “healthy heat,” where disagreement is handled with enough care, curiosity, and even humor to become productive rather than destructive. In this episode of Think Fast, Talk Smart, Parker joins Matt Abrahams to rethink how we approach disagreement. She explains why practicing low-stakes conflict can prepare us for harder conversations, how teams can build better systems for working through tension, and why the goal isn't to fight more, but to fight better.Takeaways:Conflict can be productive when you learn to hold the heat. Rather than avoiding disagreement or letting it escalate, adding care, humor, and curiosity can turn tension into something clarifying and constructive.Don't fight more, fight better. Preparing for difficult conversations, clarifying your purpose, and creating structures for disagreement can help teams address the issues that matter instead of avoiding them.Activity:Start a grapple. Identify one issue your team keeps avoiding or turning into a logistical discussion. Give it a dedicated meeting where the explicit purpose is to debate the issue, hear different viewpoints, make a decision, and commit to what happens next.Printable Expanded Takeaways & ActivitiesEpisode Reference Links:Priya ParkerPriya's Books: The Art of Gathering / The Art of FightingEp.174 Fix Meetings: Transform Gatherings Into Meaningful Moments Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedIn Chapters:(00:00) - Introduction (00:55) - Healthy Heat (01:54) - Practicing Disagreement (07:29) - Conflict in the Moment (10:19) - Normalizing Conflict (14:47) - Conflict as a Signal (17:29) - Starting the Conversation (20:25) - The Final Three Questions (23:51) - Conclusion
In this episode:Bruno's origin story: a fifteen year old in a French village of 1,200 people watches a late night TV show about two young American millionaires and wakes up his mom at midnight to announce his plan (05:47 - 07:08)Arriving in Seattle with a $10,000 loan, a backpack, and English as a work in progress (07:08 - 08:06)From MS-DOS to Windows NT to Exchange to Xbox to Hardware to HR, how a developer ends up running Microsoft's worldwide HR planning (08:06 - 09:42)The day Bill Gates walked into the shipping party and canceled the product Bruno had spent a year building, and the box he still has (09:42 - 10:57)Starting BEMO in 2010 before Office 365 or Azure existed and building a system that could deploy SharePoint in 15 minutes (11:07 - 12:07)Watching Microsoft decide to eat his lunch in 2012 and becoming the second biggest reseller of Project Online and SharePoint Online on the way out (12:07 - 13:39)The deliberate pivot to cybersecurity in 2018 and winning Microsoft Partner of the Year in 2023 (13:39 - 14:34)Why CMMC compliance is like having a child and the birthday is just the beginning (14:34 - 15:34)Opening the hood on companies that have been self-attesting perfect CMMC scores for five years and what you find inside (15:34 - 16:53)What the average SMB gets wrong about cybersecurity and why being on Copacabana beach with a laptop makes you a very effective hacker (16:53 - 18:28)AI versus AI: going from 46 agents to 21 and building a governance framework that mirrors BEMO's human staffing levels (18:28 - 20:34)Eight years working alongside his son Brandon, how he kept it professional, and why he is relieved they never had an accident (20:34 - 22:00)The Lifestyle Polygraph: éclairs, a French bakery, the 1998 World Cup, flying lessons, the Marshawn Lynch earthquake, and the leader who blocks his own employees from connecting on weekends (22:29 - 33:15) Timestamp Highlights:(05:47) The midnight promise to his mom that became a thirty-six year adventure(07:08) Arriving in Seattle with a $10,000 loan and English as a work in progress(09:42) Bill Gates walks into the shipping party(11:07) Building BEMO before Office 365 existed(12:07) Watching Microsoft eat his lunch and becoming the second biggest reseller anyway(14:34) CMMC compliance is like having a child(16:53) Why hackers love small businesses who think they are immune(18:28) From 46 AI agents to 21 and why governance matters(20:34) Eight years working with his son Brandon(23:18) His favorite French pastry is the éclair(25:59) France beats Brazil two months before his wedding(27:31) The family intervention that ended his flying lessons Resources & Links:BEMO — bemopro.comThreatLocker — Presenting sponsor of No Password RequiredDerScanner — Episode sponsorCyber Florida — The Mother Ship
Dr. Jillian Klaucke, MD, FAWM. Board-certified family physician at Sandpoint Premier Direct Primary Care, Idaho. Wilderness medicine fellow.Eight years into Direct Primary Care, Dr. Klaucke shares what actually works running a rural family medicine practice without insurance. Her practice runs on three pillars: teamwork, accountability, and patient safety.Teamwork means working with patients as partners. When imaging is needed, someone follows up to confirm it happened. Accountability means closing every loop: a weekend text gets a Monday check-in call. A referral goes out? Her staff confirms scheduling. Care management is where rural DPC shines, loaning crutches, sourcing equipment for Medicaid patients, walking alongside people through the whole process. This work can't be billed to insurance. It's exactly why patients choose DPC.After eight years, Dr. Klaucke has real data on after-hours access. She gets three to four calls or texts per weekend. Most are appropriate and time-sensitive. Patients don't abuse the privilege because they trust her. The relationship is the whole point.Managing a practice while seeing a full panel requires strategy. She leans on her office manager, partners with reliable vendors, and divides big tasks with her partner. The risk isn't systems on autopilot—it's neglecting to monitor them. She checks in regularly on vendor performance and catches cost creep before it happens.Many patients come to DPC after healthcare trauma. Dismissal. Delays. Lost in the system. Dr. Klaucke rebuilds trust by listening and keeping patients from slipping through cracks. This emotional healing matters as much as the medicine. Trust changes how you practice: instead of firefighting, you do prevention. Cardio IQ testing. Risk stratification. Lifestyle conversations. You have time to help people see grandkids born, kids graduate.Residents and early-career physicians ask Dr. Klaucke about DPC. She advises doctors in other states considering it. She tells them the truth: you need time in the trenches first, seeing volume and learning triage. Then DPC makes sense. In DPC, you collaborate with colleagues, check rashes together, call about differential diagnoses. Once you see that, you can't unsee how dysfunctional big systems are.Dr. Klaucke's grandfather pioneered rural medical education in the 1960s-70s. She wonders what he'd think of her now, practicing the kind of medicine he believed in, through a model that protects it from the insurance system. She thinks he'd be proud. And he'd probably be right about what matters: teamwork, accountability, showing up for patients.This is what Direct Primary Care looks like when given time to grow.Resources: Sandpoint Premier DPC: sandpointdpc.com | (208) 263-3091 | My DPC Story: mydpcstory.comLeave a 5-star review on Apple Podcasts.CONGRATULATIONS Dr. Oropeza!!!! Learn more about Oropeza Family Health at https://oropezahealth.com/ Get your copy of the Physician Owner's Planner today at mydpcstory.com/librarySupport the showGET your FREE MONTHLY BUSINESS TOOL DOWNLOADBecome A My DPC Story PATREON MEMBER! SPONSOR THE PODMy DPC Story VOICEMAIL! DPC SWAG!FACEBOOK * INSTAGRAM * LinkedIn * TWITTER * TIKTOK * YouTube
The 94WIP Morning Show blast the Phillies for "horrendous" baserunning mistakes, focusing on Edmundo Sosa's lack of hustle. They argue that Don Mattingly needs to take a "heavy boot" to the locker room to ensure the team doesn't beat themselves before the playoffs. (00:01:19) Phillies Baserunning Blunders (00:04:15) Mattingly and Schwarber Leadership (00:06:54) Team Culture and Andrew Painter
Bill Taylor spent over 20 years as a championship-level collegiate head coach before a deeply challenging conflict in his career revealed a gap he hadn't expected: he didn't have the skills to manage it. That honest reckoning led him to pursue a Master's degree in Conflict Management — and ultimately to found Sports Conflict Lab, dedicated to bringing one of the most overlooked tools in sports to coaches, administrators, athletes, and families.His book, Managing Sports Conflict: Five Tools to Master Conflict, breaks down the value and danger of conflict in sport, its unique impact on team culture, and the practical tools anyone involved in sports can use to face conflict with confidence rather than fear or avoidance.For sports parents, this conversation hits close to home. Conflict between parents and coaches, between teammates, between parent and child after a hard game — it's everywhere in youth sports, and most of us were never taught how to handle it. Bill makes the case that well-managed conflict isn't a threat to success. It's a pathway to it.Connect with BillLinkedIn: linkedin.com/in/bill-taylorWebsite: sportsconflictlab.comBook: Managing Sports Conflict — available at sportsconflictlab.comInstagram: @sports_conflict_labX: @Sports_ConflictSubscribe at hernanchousa.com
What if the leadership skills that built a winning team could also build a more profitable, sustainable business?In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon sits down with Lauren Miles, Owner of Modern by Miles, a full-service interior design firm based in Alabama. After 10 years as a competitive swimming coach, including serving as Associate Head Coach of Women's Swimming at Auburn University, Lauren found a new creative path after building her family's forever home in 2020.Lauren shares how coaching shaped the way she makes decisions, leads her team, builds trust with clients, and creates a strong business culture. She opens up about growing from solo designer to a small but mighty team, why thoughtful leadership matters more than simply paying people well, and how one pivotal pricing moment led her to declare, “this price no longer exists.”Listeners will walk away with practical insight on hiring, team culture, confident pricing, and building a business where people, profit, and purpose can grow together.Timestamps:(01:50) - (09:58) - Lauren's journey from competitive swimming coach to interior design business owner(09:59) - (16:39) - Fast growth, quick decisions, trust-building, and bringing coaching skills into design(16:40) - (24:14) - Growing from solo designer to a team and hiring before everything feels ready(24:15) - (33:10) - Building team culture, thoughtful recognition, compensation, and helping employees feel seen(33:11) - (44:29) - Pricing with confidence, letting old fees expire, and protecting team profitability(44:30) - (50:38) - Mindset and Momentum, money awareness, boundaries, and leadership lessons for business ownersResources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcastMindset and Momentum: https://www.modernbymiles.com/mindset-momentum-2026Ep 124: The 3 Gut Check Questions to Ask Before Changing Your Business Direction: https://www.aboutshaunalynn.com/rwrb-podcast-episodes/gut-checkConnect with Lauren Miles:Learn more about Modern by Miles: https://www.modernbymiles.com/Facebook: https://www.facebook.com/modernbymilesInstagram: https://www.instagram.com/modernbymiles/Email: lauren@modernbymiles.comLauren Miles is the Owner of Modern by Miles, a full-service interior design firm based in Alabama specializing in new construction, major renovations, and curated furniture projects. Before launching her design business in 2022, Lauren spent 10 years as a competitive swimming coach and finished her coaching career as the Associate Head Coach of Women's Swimming at Auburn University. After building her family's forever home in 2020, Lauren found a new creative passion in the design process and began building a business that blends strategy, trust, teamwork, and strong decision-making. Today, she leads a growing team with the same intentionality and culture-first mindset she brought to coaching, helping clients create thoughtful homes while building a business rooted in people, profitability, and long-term growth.
What does it take to grow a multi-brand hospitality company without losing what made each restaurant special in the first place? In Episode 228 of On The Delo, Delo sits down with Jimmy Herrera and Bill Toole, owners of POV Foods, the group behind Red, White & Brew, Swizzle Inn, Rusty Spur Saloon, 32 Shea, and Lakeside Bar & Grill.Bill and Jimmy both spent decades at Peter Piper Pizza before Bill co-founded POV Foods in 2014 with Rex Moffett. Jimmy joined as the third owner in 2019 to help lead the acquisition and growth of Red, White & Brew. They walk through how the team evaluates new brands to acquire, why they treat Rusty Spur and Swizzle Inn as “one of ones” while scaling Red, White & Brew and 32 Shea, and how a proactive target list keeps them ready when the right opportunity comes along.The conversation also covers empowering teams without red tape, balancing data-driven menu decisions with dietary needs, and the personal routines that keep both leaders grounded while running a company of 270+ employees. If you're building or scaling a multi-location hospitality business, this episode is full of practical insight you can use.Chapter Guide (Timestamps)(0:14 - 1:04) Welcome Back and Meet Jimmy Herrera & Bill Toole(1:21 - 2:14) Red, White & Brew: Mesa and Prescott Locations(2:28 - 3:09) The Prescott Opportunity and Bill's Grill(3:09 - 4:11) Origin Stories: From Pistol Pete's to Peter Piper Pizza(4:11 - 5:40) Founding POV Foods and Jimmy Joining as Third Owner(5:40 - 7:01) Acquiring Red, White & Brew and the Kitchen Remodel(7:01 - 9:05) Splitting the Roles: Finance, Acquisitions, and Innovation(9:05 - 10:47) Empowerment Culture and Growing to 270+ Employees(10:47 - 12:46) The Brand Portfolio as an “Indie Record Label”(12:46 - 14:12) Favorite Restaurants and Repeat Customer Rates(15:31 - 16:33) Marketing: TV, Socials, and Word of Mouth(19:03 - 19:36) Lessons from “Unreasonable Hospitality”(20:45 - 23:55) Data-Driven Menus and Dietary Needs(24:13 - 26:43) Morning Routines and New Puppies(27:17 - 29:24) Team Culture, Recognition, and Company Events(29:24 - 31:58) Non-Negotiables: Quiet Mornings and Daydreaming Time(32:26 - 35:05) Growth Strategy and the Proactive Target List(35:06 - 36:02) Where to Find POV Foods(36:02 - 38:16) Rapid Fire and Delo's Close
Summary In this episode, Andy sits down with Dr. Maggie Sass and Dr. Ross Blankenship, consulting psychologists and authors of Friction: How Tension, Emotion and Change Reveal Better Leaders. Project managers are trained to remove blockers, and much of the time that's exactly right. But Maggie and Ross draw a distinction that's easy to miss: some friction is simply waste, and some friction is information. You'll hear how the unwritten rules we learned about emotion early in life still shape how we lead, what starts happening in a room before an irritated leader says a word, and the four words Ross thinks can rescue a team meeting. We also dig into why burnout is often a system design problem instead of a self-care problem, what a project leader can actually do about structural friction when they can't redesign the whole system, and which human capabilities are worth protecting as AI makes more of our work faster and easier. If you're looking for a more practical way to read the tension on your team and use what it's telling you, this episode is for you! Sound Bites "But I think the unwritten rule at home was that talking about emotions and living through them safely were two distinct things." "Humans need things, and sometimes they don't even know what they need until you are together in a space or in a call." "You don't ask questions. You don't bring up creative ideas because you have no idea how that's really gonna go given what you're watching a leader do." "But I think the older I've gotten, the more convinced I am that our job as adults inside organizations is not necessarily to be perfect, but it's to repair as fast as possible when you make a mistake, and that's the thing that doesn't happen when people are scared." "I've found that these four words can save your team (and marriage): 'I'm experiencing some friction'." "It helps me remember that between the stimulus and the response, I have space, and the more that I give myself, the better." "There is no real way to separate task and relationship because the humans are doing the tasks." "Being the hero may allow you to solve massive problems or create really compelling products in the short term, but it's not a sustainable way to run a business because businesses are run by people and people have limits." "It's a good example where AI makes you more productive, like, you got 'em done faster, and almost entirely strips the meaning out of it." "And we need to take seriously that our kids need to learn to fail so that they develop resilience." Chapters 00:00 Introduction 02:14 Start of Interview 02:23 The Unwritten Rules Maggie Learned About Emotion 04:06 Growing Up in Ross's House 05:41 Why Ross Was Skeptical of EQ 08:22 What Ross's Pushback Changed for Maggie 11:01 Do You Have EQ, or Do You Do EQ? 13:06 Can We Get Too Good at Smoothing the Path? 16:56 Where Ross Deliberately Leaves Friction in Place 18:46 What AI Missed When They Tried Using It on the Book 20:35 Leadership as Emotional Intelligence in Action 20:50 What Happens When an Irritated Leader Walks In 24:39 Four Words That Can Change the Room 27:00 When Your Body Writes the Story First 29:28 Maggie's Physical Cue and How She Creates Space 32:55 Burnout as a System Design Problem 35:28 Patterns, Hero Ball, and Structural Friction 37:00 A First Move When You Can't Redesign the System 38:39 Which Human Capabilities Should We Protect From AI? 42:11 What Maggie Refuses to Outsource 43:27 Parenting: When to Remove Friction, When to Allow It 46:22 The Tin Can Phone and a Kid Who Made Her Own Plans 48:44 End of Interview 49:18 Andy Comments After the Interview 53:13 Outtakes Learn More You can learn more about Maggie, Ross, and their book at TalentSmartEQ.com/friction. For more learning on this topic, check out: Episode 397 with Dr. Julia DiGangi. It's a discussion about emotions that has stuck with Andy for years, and it's a great supplement to today's conversation. Episode 394 with Joshua Freedman. Joshua is a leading voice on emotional intelligence, making this a really good follow-up to Friction. Episode 446 with Adam Galinsky. Helpful insights on how to inspire those around us instead of sucking the life out of them. Chat with PMeLa You can chat directly with PMeLa, the podcast's AI persona, to get episode recommendations and answers to your project management and leadership questions. Visit PeopleAndProjectsPodcast.com/PMeLa to chat with her. Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Emotional Intelligence, Friction, Conflict, Psychological Safety, Burnout, Team Culture, Artificial Intelligence, Parenting, Self-Awareness, Communication The following music was used for this episode: Music: Ignotus by Agnese Valmaggia License (CC BY 4.0): https://filmmusic.io/standard-license Music: Synthiemania by Frank Schroter License (CC BY 4.0): https://filmmusic.io/standard-license
What truly separates good teams from legendary ones? In this week's episode, I speak with Dr. Andre Martin, author of Collective Confidence and a highly respected leader across multiple Fortune 100 companies. Our conversation debunks the quick-fix of assembling teams of pedigreed all-stars, showing instead how extraordinary outcomes come from humble, well-aligned teams rooted in trust and a sense of shared purpose.Our discussion uncovers a fresh perspective on teamwork: winning doesn't start with a streak or a résumé, but with behind-the-scenes habits and the psychological safety that allows every member to shine. Highlights from our conversation include a closer look at onboarding, culture-building, inspirational learning, and the dangers of an unchecked ego in the age of relentless change.For leaders facing today's continuous waves of disruption, this episode offers concrete, evidence-based practices to unlock the untapped power of true collectives. Don't miss these insights on fostering culture, resilience, and collective brilliance when it matters most.What You'll Learn- Lessons from Elite Sports & Beyond.- Why the ‘Best' Team Isn't a List of Resumes.- The Power of Clarity.- Inspiration Over Engagement.- Onboarding & Behaviors: How Culture Scales.- Culture is “the average of our collective behaviors.”- Collective Learning in the Age of AI.- How to Grow Collective Confidence.Podcast Timestamps(00:00) – An Introduction to Collective Confidence(05:07) - Lessons from Sports Teams and the Prevailing Myth of Winning Streaks(07:54) - The Pitfalls of Assembling All-Star Teams(11:36) – The Importance of Role Clarity and Making Everyone the Boss of Something(16:15) - Fit, Culture, and Assembling Effective Teams(19:53) - Inspiration vs. Engagement: Borrowed Brilliance(23:57) - Scaling Culture in Fast-Growth Organizations(28:00) - Leading Collective Confidence Amidst Change(32:35) - Learning as a Collective Performance Lever(44:37) - Resilience, Trust, and Psychological Safety in Teams(48:28) - Making the System the StarKEYWORDSPositive Leadership, High-Performing Teams, Collective Confidence, Executive Team Alignment, Talent Strategy, Team Culture, Process Outcomes, Elite Teams, Role Clarity, Team Fit, Top Talent, Humility in Teams, Glue People, Onboarding, Culture Curation, Behavioral Expectations, Psychological Safety, Trust in Teams, System Thinking, Learning Organizations, Collective Learning, AI in Organizations, Inspiration versus Engagement, Adaptability, Team Resilience, Confidence-Building, CEO Success
How do you intentionally build belonging before the season even begins?In this episode, Edward Jones II closes out the Belonging portion of the BEYOND Player Development Framework by sharing one of his favorite player development initiatives from his time at Baylor University: the Summer of Belonging.The program was coming off a disappointing season, navigating the effects of COVID, adding new players to the locker room, and preparing for another demanding season.The goal was simple.Create belonging before fall camp.But instead of relying on meetings and motivational speeches, Edward was tasked with creating experiences that allowed athletes to build relationships while competing together.The Summer of Belonging included competitive events such as Topgolf, dodgeball, and a 3-point contest. The most important part, however, was how the teams were constructed.Players could not simply compete with their closest friends.Teammates were intentionally placed with athletes from different position groups, different sides of the ball, different classifications, and different social circles. Teams constantly changed so players had to communicate, compete, encourage, and build relationships with people they might not normally spend time with.The result was bigger than a few fun summer activities.Players learned how to communicate under pressure.Veterans developed relationships with newcomers.Teammates learned how to encourage each other during competition.Players became more comfortable holding each other accountable.And relationships formed that the team could lean on when the difficult days of fall camp and the season arrived.That team eventually went on to win the Big 12 Championship.The championship was not won because of Topgolf, dodgeball, or a 3-point contest. But those intentional experiences helped strengthen relationships and create a locker room that could stay connected when adversity arrived.This episode provides a practical example of what belonging can look like when player development moves from theory into implementation.If you are a coach, athletic director, administrator, or player development professional looking for ways to strengthen your team culture, consider creating your own Summer of Belonging.Create the environment.Mix the groups.Build relationships.Compete.And give athletes experiences they can lean on when the season gets difficult.This episode concludes the Belonging portion of the BEYOND Player Development Framework:B: BelongingE: EducationY: Your PurposeO: OpportunitiesN: NavigationD: Development SystemsTo learn more about the BEYOND Player Development Framework or bring Edward Jones II in to help your program, complete the BEYOND Framework Assessment using the link in the episode notes.Developing People. Elevating Programs.Get YOUR SIGNED copy of the Beyond The Field Player Development Guide: https://forms.gle/AJozwnjEw4UHNaH29Player Development Newsletter: https://substack.com/@btfprogramComplete the BEYOND Framework Assessment https://forms.gle/CC6DoBQGF8UkJj5h6
On this episode of the Off the Blue Podcast presented by Select Health, Boise State soccer's Jillian Anderson joins the show to discuss playing back in Texas in front of family, the team's hot start, and much more.Timestamps: 0:00 - 3:59- Intro, Playing Back in Texas | 4:00 - 6:30 - Team Culture, Style of Play | 6:31 - 8:29 - Goal-Scoring Background | 8:30 - 9:45 - Current Forward Group, Mentality | 9:46 - 10:59 - Soccer Inspiration | 11:00 - 12:59 - Coaching Staff | 13:00 - 13:30 - Team Depth | 13:31 - 14:59 - In the Classroom | 15:00 - 19:33 - Team, Personal GoalsSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Dr. David Spindler is a neuroscientist, cognitive performance strategist, and elite athlete wellbeing expert who's spent his career helping athletes and teams understand that brain chemicals matter. He's worked with some of the biggest names in professional sport, most famously alongside Mark Cavendish through the darkest years of his career, chronicled in Netflix's "Never Enough."Three big segments in this one.Team culture. David breaks down the actual neurochemistry behind why old-school GreenEDGE had that "I'd do anything for my mate next to me" quality — it comes down to oxytocin, the same bonding chemical released when a parent holds their newborn, and why some teams manufacture it constantly while others can't buy it no matter how much they spend. He and Alex build an entire hypothetical Australian WorldTour team from a blank sheet of paper — values, non-negotiables, culture — and get into why "old school Green Edge" gets thrown around constantly but almost nobody can actually define what it means.Concussion. A proper breakdown of concussion protocols in the peloton and why cycling is dangerously behind rugby and the NFL on brain safety — including the messy legal reason nobody wants to call an impact sensor a "concussion sensor," and who actually carries liability when a rider gets hurt.Training the brain. David explains the real neuroscience of reactionary decision-making, why riders like Tadej Pogačar seem to have supernatural crash radar, and the actual mechanics of how he trains neural efficiency in elite endurance athletes to extend time to exhaustion — plus how his own PhD on decision-making under physiological load in professional cyclists led him down this path in the first place.
It is hard to believe, but MDD is celebrating its FIFTH anniversary! After surprising Dr. Kuba with this anniversary reminder, Bethany reflects on her favorite episode as well as the way the themes and topics have changed over the years. Dr. Kuba reflects on her favorite moments and aspects of being a show host. They both marvel at the international reach of the show (hello Germany!). Together, they dream about the days ahead for MDD. Thank you, listeners, for five amazing years! LAST week to register for the September 18 Leadership Summit! Don't miss it! When: September 18, 2026 from 8:30 a.m. - 4:30 p.m. (Lunch served) Where: Homewood Suites, The Colony, TXWho: Practice owners and leaders are invitedWhat: Bring your leadership problems, and we will solve them together! Harness a day full of practical solutions surrounded by like-minded leaders. HUB HIGHLIGHTTime Study BundleEverybody thinks they know where the day goes until they actually track it. A week of real numbers tells you whether you need another team member or just a different schedule.Employee Conference AgreementSending a team member to a conference costs real money, so put the terms in writing before they go. The template gives you the agreement language and a sample itinerary, so nobody's guessing about who covers what or what you expect in return.Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Join Us! Friday, September 18, 20268:30am - 4:30pmIn The Colony, TXInquire or register TODAY!HelloBethany.com/Leadership
Dr. Carey Chronis, pediatrician, business owner, speaker, and author of Connection Rethink: Team Culture from Home to Boardroom, who helps leaders rethink team culture by looking at where it first begins - at home.Through his 25 years in private pediatric practice, leadership experience, and keynote presentations, Carey explores the six pillars of team culture: safety, cooperation, trust, purpose, change, and resilience.Now, Carey's journey from running a busy medical practice to recognising the powerful connection between family life and workplace culture demonstrates how the way we show up at home can shape the way we lead at work.And while helping families and organisations build stronger connection, trust, and cooperation, he's showing leaders that the solutions to stronger teams may be closer than they think.Here's where to find more:www.CareyChronisMD.com https://www.linkedin.com/in/carey-chronis-md-15514415/ www.DrCareys.com https://www.facebook.com/DrCareyBabyCare/________________________________________________Welcome to The Unforget Yourself Show where we use the power of woo and the proof of science to help you identify your blind spots, and get over your own bullshit so that you can do the fucking thing you ACTUALLY want to do!We're Mark and Katie, the founders of Unforget Yourself and the creators of the Unforget Yourself System and on this podcast, we're here to share REAL conversations about what goes on inside the heart and minds of those brave and crazy enough to start their own business. From the accidental entrepreneur to the laser-focused CEO, we find out how they got to where they are today, not by hearing the go-to story of their success, but talking about how we all have our own BS to deal with and it's through facing ourselves that we find a way to do the fucking thing.Along the way, we hope to show you that YOU are the most important asset in your business (and your life - duh!). Being a business owner is tough! With vulnerability and humor, we get to the real story behind their success and show you that you're not alone._____________________Find all our links to all the things like the socials, how to work with us and how to apply to be on the podcast here:https://linktr.ee/unforgetyourself
Summary In this episode, Andy sits down with Dr. Jeremy Pollack, a social-organizational psychologist and founder of Pollack Peacebuilding Systems, author of Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts. Jeremy looks at conflict through the lens of the brain and nervous system, which helps explain why disagreements escalate so quickly and why the fixes we reach for often make things worse. Andy and Jeremy talk about why de-escalation has to come before problem-solving, since solutions and stress do not mix. Jeremy walks us through his Sapien Model of six basic psychological needs, giving us a far more useful lens than labeling a stakeholder difficult, defensive, or resistant. You will hear how memory and prediction shape the way we read the person in front of us, what a team learns when its leader consistently avoids conflict, and why changing our experience of conflict requires new experiences, not just new beliefs. Jeremy also shares how this shows up at home, in marriage and parenting. If you're looking for a practical, evidence-based way to handle the conflicts that come with leading, this episode is for you! Sound Bites "The most fruitful relationships from what I've seen at work, at home, et cetera, are those that can weather storms without the real fear of abandonment." "That was pretty interesting to me to see how much of the science is telling us that, like, our brain is mostly a predictive machine." "Anytime we're in an escalated or emotionally charged state, there's something going on in our brains, usually subconsciously, that's tracking a threat or an impediment to our basic needs." "It's de-escalate first because solutions and stress just don't mix." "What I'm feeling right now is not a result of what the person's saying. It's a result of the way my body is responding." "I call it an experiential thumbprint. It's completely unique to you and no one else has your nervous system, and you don't have anyone else's." "If we have a negative experience with someone and we go into a place of fear or pain or anger or something like that, the way that we see them going forward can change very, very quickly, and it's a lot harder to get us to unsee that." "We access memories in edit mode. And so after we retrieve it, and when we write it back, it's not always quite the same thing, and that's always made me question not is that memory correct as much as is it completely correct." "All conflict is an opportunity for learning." "The threat of abandonment is the big thing to really watch for when we're having arguments." Chapters 00:00 Introduction 02:27 Start of Interview 02:35 The Family Cultures That Shaped How Jeremy Sees Conflict 05:51 In Awe of How Much We Still Do Not Know About the Brain 07:49 The Brain as a Prediction Machine 09:55 The Salad Lady and What Sits Underneath Defensive Behavior 12:45 An Introduction to the Sapien Model 16:19 Why a Framework Beats a Label 16:58 De-escalate First: Catching Yourself Before It Is Too Late 20:54 When Our De-escalation Attempts Backfire 22:43 Empathy Without Having to Agree 25:03 How Memory Distorts the Person in Front of Us 27:46 We Do Not Access Memory as Read-Only 30:45 Joe, the Conflict-Avoidant CEO, and What a Team Learns 33:03 Taking Inventory When Nobody Pushes Back 34:53 New Experiences of Conflict, Not Just New Beliefs 38:08 Tell Me More: Creating a Gap Between Stimulus and Response 40:31 Peace Starts in Small Ways 42:49 Interrupting the Pavlovian Pattern 44:19 Bringing It Home: Marriage, Parenting, and Attachment 47:17 End of Interview 47:57 Andy Comments After the Interview 51:57 Outtakes Learn More You can learn more about Jeremy and his work at CoachJeremyPollack.com. For more learning on this topic, check out: Episode 371 with Amanda Ripley. Amanda is an amazing writer, and her book High Conflict is a great follow-up to today's discussion. Episode 148 with Dan Shapiro. The title of his book Negotiating the Nonnegotiable sounds like it's about negotiating, but it's really about navigating the conflicts that suck the life out of us. Episode 61 with Mike Roberto. That discussion was over 15 years ago, and there are ideas from it that Andy still uses to this day. Chat with PMeLa You can chat directly with PMeLa, the podcast's AI persona, to get episode recommendations and answers to your project management and leadership questions. Visit PeopleAndProjectsPodcast.com/PMeLa to chat with her. Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Project Management, Conflict Resolution, Neuroscience, De-escalation, Psychological Safety, Emotional Regulation, Memory, Stakeholder Management, Team Culture, Accountability, Parenting The following music was used for this episode: Music: On Point by Steven O'Brien License (CC BY 4.0): https://filmmusic.io/standard-license Music: Energetic Drive Indie Rock by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license
In this episode of the Grow A Small Business Podcast host Troy Trewin interviews Molly Ruland, founder of Heartcast Media, shares how she rebuilt after closing her first business with $100,000 in debt and launched a profitable podcast production agency in 2018. She grew Heartcast Media to an eight-person team and over $3 million in business, including a 71% year-over-year growth year. Molly explains how she transformed the business during the pandemic, growing 200% while keeping every employee employed. She discusses the importance of SEO, podcasting, systems, relationships, and understanding your value when scaling a business. She also shares hard-earned lessons on hiring, leadership, company culture, perseverance, and building a business that can operate without you. Check out The Next 100: Hosted by Molly Ruland, a podcast designed to remind listeners that the next 100 days can create meaningful change through small, consistent actions. Molly shares personal experiences, business lessons, motivation, and practical insights to help listeners move from feeling stuck to taking action. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Molly Ruland says the hardest thing in growing a small business is perseverance. She compares business growth to the ocean—there are ebbs and flows, so you have to keep going through both the good and bad periods. She also emphasizes staying vigilant by continually checking your offers and reviewing your website/content to make sure everything is still relevant. What's your favorite business book that has helped you the most? Molly Ruland shares that her favorite business book is The 21 Irrefutable Laws of Leadership by John C. Maxwell. She reads it once a year because every time she revisits it, she finds new areas to work on. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Molly Ruland shares that she is a member of Together Digital, a women-in-marketing digital collective, which she finds to be an excellent resource. She also relies heavily on business books and audiobooks for professional development, treating them almost like mentors. What tool or resource would you recommend to grow a small business? Molly Ruland shares that she highly recommends Gamma. She says Gamma can significantly improve proposals, reports, and other business materials, and that it can change the way you work. What advice would you give yourself on day one of starting out in business? Molly Ruland shares that she would tell herself to "get a therapist." She explains that so much of running a business is a head game and that entrepreneurship can be a lonely journey. Having a strong handle on your mental health can help you navigate the challenges of leadership and avoid problems in the business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: You just got to keep doing it because sometimes it's going to work and sometimes it's not and that's part of the journey - Molly Ruland You got to do the stuff you don't like but when you get good at it you might realize that you actually love those things - Molly Ruland Nobody's coming to save you so understand your systems and how they work and learn how to fix them when they break - Molly Ruland
Stop Chasing Outcomes with Erin Treacy. Most leaders are obsessed with outcomes, KPIs, and hitting the next target, but that focus can quietly create problems inside the team. In Stop Chasing Outcomes with Erin Treacy, Tim Staton sits down with leadership coach and small business expert Erin Treacy to explore why better results often begin with better systems, stronger communication, and a healthier team culture. Raised in a small family owned business in the Appalachian mountains of West Virginia, Erin Treacy brings a unique combination of family business experience, restaurant leadership, journalism, and professional coaching. Her experience gives her a practical perspective on how to start a small family business, how to run a small family business, and how to sell a small family business while building the leadership systems necessary for long-term business growth. In this episode of Tim Stating The Obvious, Tim Staton and Erin Treacy examine what it really takes to lead people effectively in a small business. They discuss Leadership, Management Tips, Small Business, Team Culture, Employee Engagement, Effective Communication, Professional Development, Leadership Development, Workplace Efficiency, and Business Growth without relying on empty leadership clichés. Erin explains why leaders should stop chasing outcomes and start improving the systems that produce those outcomes. Like a sports coach focusing on the next play rather than obsessing over the final score, effective leaders can improve performance by examining daily processes, communication, workflows, and employee experiences. The conversation also explores why self-assessment is one of the most overlooked leadership skills. Instead of immediately blaming employees when something goes wrong, leaders need to examine their own communication, expectations, systems, and management practices. Erin explains why “message sent” does not necessarily mean “message received” and how better communication can prevent small problems from becoming expensive failures. Another major focus is leadership by walking around. Erin explains why getting out of the office, walking the floor, talking directly with employees, and asking better questions can reveal problems that never make it through layers of middle management. For small family businesses and growing companies, this type of face-to-face connection can strengthen trust, improve employee engagement, and create a healthier team culture. Tim and Erin also discuss the challenge of developing internal talent. Many small businesses make the mistake of promoting their best employee into management without providing the training necessary to become an effective leader. Erin explains why businesses should develop a talent pipeline, cross-train employees, and provide professional development before someone is placed in a leadership position. The episode also explores the difference between managing outcomes and building systems, how to improve communication so employees understand their roles, and why middle managers can sometimes become the biggest bottleneck to workplace efficiency. For anyone interested in small family business ideas, building a successful family business, improving leadership and management, developing employees, or creating a workplace culture where people want to work, this conversation offers practical lessons that can be applied immediately. Whether you own a small business, work in management, lead a family-owned company, or are preparing for your next leadership position, Stop Chasing Outcomes with Erin Treacy will challenge you to think differently about leadership, communication, employee development, and business growth. In This Episode Why leaders should focus on systems instead of obsessing over outcomes How self-assessment can improve leadership effectiveness Why effective communication requires listening, not just talking How leadership by walking around creates stronger employee engagement Why “message sent” does not always mean “message received” How small businesses can improve workplace efficiency Why promoting your best performer into management can backfire How to build an internal talent pipeline Why cross-training employees strengthens a small business How professional development supports leadership development The role of middle management in team culture How family-owned businesses can prepare for growth and transition Practical lessons for running and growing a small family business Key Topics Leadership | Management Tips | Small Business | Team Culture | Employee Engagement | Effective Communication | Professional Development | Leadership Development | Workplace Efficiency | Business Growth | Family Business | Small Business Leadership | Talent Development | Management | Business Systems About Erin Treacy Erin Treacy is a leadership and business coach from the Appalachian region of West Virginia. After growing up in a family business and owning multiple restaurants, Erin now helps everyday leaders build confidence, improve communication, develop emotional intelligence, and create stronger teams without burning out. Connect with Erin Treacy Website: https://erintreacycoaching.com/ LinkedIn: https://www.linkedin.com/in/erin-treacy Instagram: https://www.instagram.com/coacherintreacy/ Connect With Tim Website: timstatingtheobvious.com Professional Reading List: https://timstatingtheobvious.com/products Facebook: https://www.facebook.com/timstatingtheobvious YouTube: https://www.youtube.com/channel/UCHfDcITKUdniO8R3RP0lvdw Instagram: @TimStating TikTok: @timstatingtheobvious LinkedIn: https://www.linkedin.com/in/tim-staton-04b41a271/ SKOOL Community: https://www.skool.com/timstatingtheobvious-9537/about?ref=de9c7e65d8ba4eeabc1a8eea413c125b
In this episode, Jenni Catron and her 11-year-old nephew River explore the fundamentals of team culture through engaging stories and insights. River shares his unique perspective on support, communication, focus, and the impact of individual roles in shaping a positive culture.Takeaways:Support is the most important aspect of culture.Effective communication is crucial for team success.Focus and commitment drive team performance.Everyone has a role in shaping culture, regardless of age.Positive culture can be maintained or ruined by individual actions.Chapters:00:00 Introduction to the episode and guest River01:00 Why we call it Switch Week and family traditions01:30 River introduces himself and his love for sports02:27 River shares his thoughts on support in culture02:56 Support in sports and teams03:23 The importance of communication in team culture04:21 Learning from communication in pickleball05:16 Communication during baseball games05:45 The impact of fast plays and clear communication07:16 Focus and distraction in sports08:11 The responsibility of leaders and team members in culture09:12 The influence of positivity and encouragement09:36 Recognizing individual roles in culture10:31 Culture as a fragile ecosystem11:00 River's perspective on culture and youth influence11:31 Closing thoughts and call to actionWe need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us:Review us on Apple podcasts Subscribe - we're available wherever you listen to podcasts.Share - let your friends know about the podcast by sharing your favorite episode on social media!
Sho Alli and Daniele Franceschi sub in for Blake Murphy to discuss the win vs. the Rays, Alejandro Kirk's scorching bat and where Vladimir Guerrero Jr. hits when he returns. Afterwards, Sho and Daniele take your texts looking ahead to the rest of the season (33:17). Following that, Sportsnet's Shi Davidi (49:40) discusses Spencer Miles' innings, Max Scherzer's outlook and the remaining games vs. the Rays. Lastly, former Blue Jay Chris Colabello (1:18:29) analyzes why it's hard to pull the ball as a hitter and what makes a good baseball culture. The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Sports & Media or any affiliate. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
TOC Culture's JP Nerbun talks his new book, The Culture Captain: A 4-Level Framework for Athletes: Know Yourself, Lead Yourself, Lead Others, Lead the Team. "This book gives athletes the ultimate roadmap to becoming the type of leader every coach wants on their team." — Dusty May, Dallas Mavericks Head Coach Check out "The Culture Captain: A 4-Level Framework for Athletes: Know Yourself, Lead Yourself, Lead Others, Lead the Team" Check out "The Culture System: A Proven Process for Creating an Extraordinary Team Culture" This episode is sponsored by the Dr. Dish Basketball Shooting Machine. Mention "Quick Timeout" and receive $250 off on the Dr. Dish Rebel, All-Star, and CT models. Get $100 off the IC3 Basketball Shot Trainer with the code TONYMILLER (or click this link). If you're already using tools like FastDraw, FastScout, or FastRecruit—you know how essential they are to your workflows. And now that they're fully part of the Hudl ecosystem, they're more powerful than ever. From film and play diagrams to scouting reports and custom recruiting boards, everything flows together. One system. Built for high-performance programs. Learn more at hudl.com/aquicktimeout. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
https://teachhoops.com/ https://teachhoops.com/ If you step into gymnasiums across the country, almost every head coach has the word "CULTURE" printed in bold block letters across their team gear, painted on their locker room walls, or featured prominently in their social media graphics. They host long pre-season meetings talking about family, toughness, and championship standards. Yet, when the freezing temperatures of mid-January arrive, when the team drops three games on the road, or when a star player gets hit with a tough whistle, that "culture" instantly disintegrates into finger-pointing, passive body language, and emotional hang-time. That happens because most coaches mistake slogans for culture. Culture is not what you write on a dry-erase board or what you wish for during a quiet off-season. Culture is simply the daily behavioral baseline of your program—it is defined entirely by the lowest level of behavior you are willing to tolerate. In this episode of Coach Unplugged, recorded live at 5th Quarter Studios in Madison, Wisconsin, Coach Collins pulls back the curtain on how elite program builders construct an unshakeable, winning culture. Discover how to transition your locker room out of fragile, coach-fed compliance and build a self-policing, player-led powerhouse that holds the line when the pressure gets turned up. A championship program isn't built overnight through a motivational speech; it is systematically engineered using four structural pillars: The Blueprint: Your program's brand is not set by your highest achiever; it is anchored to what you allow your lowest performer to get away with. The Execution: If your primary scorer soft-recovers on a closeout, fails to play with High Hands, or rolls their eyes after a turnover, and you look the other way because you want to win a Tuesday night non-conference game, you have officially set a new, lower standard. Deploy The Antagonist on your staff to stop the clock immediately, address the breach in the "Truth Room," and demand an immediate reset. The Blueprint: Chaotic, average gyms feature noisy, emotional chatter. Championship gyms operate on a shared, high-signal language that drives rapid execution. The Execution: Banish passive apologies ("My bad, coach") from your vocabulary. Replace them with an immediate physical command: "Next Play Speed." When energy drops during a cold winter practice, require your floor leaders to step up, "Own the Room," and call out spatial coverages before the coaching staff ever intervenes. The Blueprint: A Level 2 program is Coach-Fed—the players act like robotic pieces on a chessboard, waiting for a joystick directive from the baseline. A Level 4 program is Player-Led—the athletes take full ownership of the standard. The Execution: Put your whistle in your pocket during your Small-Sided Games ($SSGs$). Allow your players to face friction, resolve spatial alignment problems on the fly, and huddle independently to hold their peers accountable through the exhaust. The Blueprint: Culture is forged in how you respect time. Long whiteboard lectures and single-file lines breed boredom leaks, mental fatigue, and conversational laziness. The Execution: Structure your 120-minute practice script around high Rep Density using a mandatory Multi-Ball architecture. Keep at least $70%$ of your roster moving, catching, or passing concurrently to maintain core temperatures and build athletic resilience. We don't build a strong culture simply so everyone gets along in the locker room. We build culture because disciplined, unselfish, high-trust teams make better decisions on the floor. A culture anchored in rapid ball movement, selfless cutting geometry, and elite offensive screening directly optimizes your team's Effective Field Goal Percentage ($eFG%$): When your players trust each other and flush mistakes in zero seconds, they take higher-quality, uncontested shots under pressure on Friday night. Coach's Note: "You don't get the culture you wish for; you get the culture you negotiate and accept every single day in practice. If you let little things slide on Tuesday—slouched body language, dropped hands on a closeout, walking between drill transitions—you are actively training your team to crumble on Friday night. Stop chasing short-term transactional wins. Clean up your clock, hold an uncompromised line on your standard, empower your assistant staff, and hand the keys over to your players. Build a shield that lasts." Title Ideas: How to Build a Winning Basketball Program Culture (Stop Renting Talent!) The 4 Pillars of a Championship High School Basketball Culture Why Most Basketball Team Cultures Fail Under Pressure (And How to Fix It) How to Shift Your Basketball Team from Coach-Fed to Player-Led Primary Keywords: Building a winning basketball culture, basketball program culture blueprint, TeachHoops, Coach Collins, Coach Unplugged, standard of tolerance basketball, player-led team culture. Secondary Keywords: Next play speed resilience, own the room coaching language, active density practice scripts, high-hands closeout discipline, effective field goal percentage analytics, socratic coaching constraints, Types of Coaches (3).pdf. Description Snippet: "Are you relying on slogans on the dry-erase board, or are you actually building a championship culture? In this episode of Coach Unplugged, broadcast live from 5th Quarter Studios in Madison, Wisconsin, Coach Collins outlines the 4 structural pillars of an unshakeable basketball program. Discover how to eliminate emotional hang-time using 'Next Play Speed,' enforce an unyielding standard of tolerance, and transition your locker room into a self-policing, player-led powerhouse." Suggested Tags: #BasketballCoaching #TeachHoops #CoachCollins #CoachUnplugged #TeamCulture #ProgramBuilding #SportsLeadership #HighSchoolBasketball #CoachingPhilosophy Show NotesThe 4 Pillars of a Winning Culture Architecture [THE CULTURE ARCHITECTURE] ┌───────────────────────────┼───────────────────────────┐ ▼ ▼ ▼ 1. Standard of Tolerance 2. High-Signal Language 3. Player-Led Autonomy 4. Practice Rep Density 1. Hold an Unyielding Standard of Tolerance2. Mandate a High-Signal Team Vocabulary3. Shift from Coach-Fed Compliance to Player-Led Autonomy4. Audit Your Practice "Activity Density"The Cultural Divide: Renting Talent vs. Building a ProgramCulture AttributeRenting Talent (Level 2 Compliance)Championship Culture (Level 4 Autonomy)FoundationSlogans on the wall; short-term winsAn unyielding Standard of Tolerance enforced dailyAdversity ResponseHeavy emotional hang-time; blamestormingZero-second Next Play Speed resetPractice VibeLong lectures; standing in single-file linesSocratic SSGs; continuous Multi-Ball activityLeadership ModelCoach-Fed micro-management from the benchPlayer-Led autonomy; athletes owning the gymThe Analytical Result: Culture Drives Efficiency ($eFG%$)$$eFG% = frac{text{FGM} + (0.5 times text{3PM})}{text{FGA}}$$YouTube SEO Strategy Learn more about your ad choices. Visit podcastchoices.com/adchoices
Marcus Thompson joins Murph and Markus to discuss Don Nelson's passing and the San Francisco 49ers' team culture.See omnystudio.com/listener for privacy information.
Hour 4: Murph and Markus talk to Marcus Thompson about the 49ers team culture and close the show with "What did Waterboy learn today?"See omnystudio.com/listener for privacy information.
Marcus Thompson joins Murph and Markus to discuss Don Nelson's passing and the San Francisco 49ers' team culture.See omnystudio.com/listener for privacy information.
Hour 4: Murph and Markus talk to Marcus Thompson about the 49ers team culture and close the show with "What did Waterboy learn today?"See omnystudio.com/listener for privacy information.
Optimizing business operations isn't just about efficiency—it's about creating a culture where teams thrive and businesses scale sustainably. In this episode of The Greatness Machine, Jhana Li shares powerful insights on transforming company dynamics through team swaps, radical honesty, and operational intelligence. She breaks down how leaders can uncover hidden inefficiencies, foster a feedback-driven environment, and build organizations that don't just grow, but evolve. From navigating tough conversations to designing systems that support long-term success, Jhana offers a roadmap for turning operations into a competitive advantage. In this episode, Darius and Jhana will discuss: (00:00) Introduction and Guest Background (02:02) Jhana's Journey into Operations (04:59) The Role of Visionaries and Integrators (08:00) Defining Success in Business (09:55) The Importance of Sustainable Growth (12:52) Learning Through Pain in Entrepreneurship (17:11) Navigating Remote Work and Team Culture (19:56) Mentorship in a Remote Environment (23:09) Operational Strategies for Business Success (24:25) The Bucket Analogy: Understanding Operations (26:27) Finding the Right Operator (28:19) The Role of Subject Matter Expertise (31:50) Removing Friction for Sustainable Growth (33:25) Building a Remote Culture (36:33) Essential Technologies for Virtual Operations (46:49) Creating a Culture of Radical Honesty (48:57) Starting with Low-Hanging Fruit in Culture Change Jhana Li is the founder of Spyglass Ops, a company dedicated to helping entrepreneurs scale past 7- and 8-figures through expert Operations consulting, recruitment, and training. Before launching Spyglass Ops, Jhana served as COO for multiple startups, all while traveling full-time in a converted van across North and South America. After witnessing countless founders struggle without the right operational foundations, she set out to change that. Over the past three years, she has helped 100+ businesses streamline their operations, enabling them to grow while reclaiming their personal freedom. Connect with Jhana: LinkedIn: https://www.linkedin.com/in/jhana-li Instagram: https://www.instagram.com/thejhanali/ Twitter: https://x.com/thejhanali Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://www.youtube.com/@Thegreatnessmachine Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness.
Someone else's attitude can affect you before you even realize it. In this episode, Pastor Mark Q shares how to recognize when you are carrying someone else's emotions, stay connected without matching their intensity, and know when a bad moment has become a pattern that needs to be addressed. In this episode: Recognizing when someone else's attitude is changing yours Staying calm without becoming cold or disconnected Caring about what someone feels without carrying it Knowing when an attitude needs to be addressed You may not control the attitude someone brings into the room, but you get to decide what you bring back. Recommended Resources Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler Practical tools for staying calm, communicating clearly and handling difficult conversations when emotions are high. Switch by Chip Heath and Dan Heath A helpful look at why change is difficult and how to help people move forward when emotions, habits and resistance get in the way.
Coach Danny Zarzutzki, Head Cross Country Coach at Georgia Southwestern State University (GSW), joins Airey Bros Radio to discuss building an NCAA Division II cross country program from the ground up, recruiting student-athletes, developing championship culture, and why GSW is one of the best values in Division II athletics.Coach Zarzutzki shares his unique coaching journey, transitioning from basketball to cross country, growing a new program, recruiting high school runners, creating an unforgettable student-athlete experience, and helping athletes succeed in the classroom, on the course, and in the community.Whether you're a high school runner, cross country coach, parent, recruiter, or student-athlete exploring NCAA Division II opportunities, this episode provides valuable insight into college recruiting, scholarships, academics, and what it takes to build a successful collegiate cross country program.Topics CoveredGeorgia Southwestern State University Cross CountryNCAA Division II Cross Country RecruitingCollege Running Recruiting TipsBuilding a Cross Country ProgramStudent-Athlete DevelopmentNCAA Transfer PortalTeam Culture & LeadershipScholarships & Financial AidHope ScholarshipCommunity EngagementAcademic SuccessNursing & Business ProgramsCoaching PhilosophyCross Country TrainingRecruiting High School Runners
What if the very thing that made you a great lawyer is the thing preventing you from building a great firm? On this special mashup episode of The Game Changing Attorney Podcast, Michael Mogill sits down with Justin Chopin of Chopin Law Firm, Alex Limontes of Hurst Limontes LLC, Lawrence LeBrocq of Garces, Grabler & LeBrocq, and Charlyn Ho of Rikka Law Group. Together, they share how they stopped trading time for dollars and built scalable, multimillion-dollar firms on their own terms. From ego checks and data-driven marketing to AI adoption and community-first branding, these law firm owners reveal the mindset shifts and systems that set them apart. Here's what you'll learn: Why removing yourself from day-to-day operations is the fastest path to firm growth How data-driven marketing and strategic community activation outperform gut-feeling ad spend What proactive AI adoption looks like (and why firms that ignore it risk extinction) (00:00:00) Introduction (00:02:44) Justin Chopin: Betting on Yourself and Building a Firm from Scratch (00:09:38) Growing Through Leadership, Hiring, and Team Culture (00:18:45) Leading Through Crisis and Investing in Your People (00:29:42) Alex Lamontes: Building a Mission-Driven Brand (00:42:10) Scaling with Data, Partnerships, and Community Impact (00:56:31) Lawrence LeBrock: From Trial Lawyer to CEO (01:07:35) Creating a High-Performance Culture Through Accountability (01:13:26) Embracing AI and Leading Organizational Change (01:20:36) Charlyn Ho: Building an AI-First Law Firm (01:35:26) The Future of Legal Innovation and Entrepreneurship (01:45:44) Final Thoughts and Takeaways ---- Links & Resources: Justin Chopin, Chopin Law Firm Alex Limontes, Hurst Limontes LLC Lawrence LeBrocq, Garces, Grabler & LeBrocq Charlyn Ho, Rikka Law Group ---- Learn what sustainable growth can look like for your firm at crispcoach.com. ---- Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O'Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: 477. Mike Brown - The Nitty Gritty of AI 431. Rory Baden - Branding Secrets Your Firm Needs to Scale 451. Firm of the Year Winners - Growth Secrets From the Best of the Best
Jaguars General Manager James Gladstone and Executive Vice President of Football Operations Tony Boselli join J.P. Shadrick and Jeff Lageman on Jags HQ to recap the offseason, share the latest on Travis Hunter's return to practice and discuss the culture being built heading into 2026. All this and more on this episode of Jags HQ, presented by Fresh from Florida.See omnystudio.com/listener for privacy information.
Summary In this episode, Andy sits down with Gustavo Razzetti, culture consultant and author of Forward Talk. Gustavo makes a case that surprises a lot of leaders: fear is only part of why people stay quiet at work. The bigger driver is what he calls the pointlessness paradox, the belief that speaking up will not change anything. Andy and Gustavo talk about conversational debt and how it compounds over time, why silence is so often mistaken for alignment, and the subtle signs that a team is drifting into avoidance, blame, or groupthink. Gustavo unpacks the difference between backward talk and forward talk, offering practical ways to turn an objection into a question that opens possibilities. You'll also hear about conversational agency, why the second person who speaks up matters more than the first, and how the CPR approach of courage, perspective, and responsibility plays out under pressure. Along the way, Andy shares stories from Alfred Sloan at GM and Alan Mulally at Ford, and Gustavo shares a memorable one about his son and a crashed car. If you're looking for a more confident way to raise the issues your team keeps avoiding, this episode is for you! Sound Bites "However, fear only explains part of why people don't speak up. At some point, people feel nothing will change." "I like to say that agreement happens in the room, alignment happens after the meeting." "When you become the team leader, the number of people giving you feedback reduces, and when you become a senior executive, no one gives you feedback. Or if they do, it's not honest." "But what you want is people to challenge your perspective, to show you what you're missing, to see the things you're not seeing or maybe you stop seeing." "The problem is when we put being accepted, being respected over the outcome." "So forward talk is when can we frame that objection into a question." "So you're not being difficult. You're being realistic, but trying to find a solution, and you're giving the other person options." "Most people don't regret the difficult conversations they had. What we regret are the ones that we never had." "There's research that shows that the person who speaks up first is not the most important person. The second person who reciprocates is actually the one that creates the change. That moment when two people are talking about the same issue, it gives permission to the other people to jump in and also participate." "Staying silent also backfires, not only because it hurts the company, but if you're seeing the problem and you're staying silent, you become part of the problem." "It's not the absence of conflict that makes us a good team. It's that we can do it and we can work through it." Chapters 00:00 Introduction 02:05 Start of Interview 02:17 Growing Up in a Family of Nine in Argentina 05:18 Learning New Ways Beyond Your Family Culture 06:16 Why Fear Is Not the Whole Story 09:06 Why Waiting for Perfect Psychological Safety Backfires 10:37 Explaining the Pointlessness Paradox 11:37 Mistaking Silence for Alignment 13:35 Alfred Sloan and the Value of Disagreement 15:32 Subtle Signs You Are Drifting Into Groupthink 17:58 Backward Talk vs. Forward Talk 19:43 The Way to the Sun Is Through the Storm 21:05 How Organizations Quietly Reward Avoidance 23:08 When Speaking Up Gets You Labeled 25:09 Alan Mulaly, Ford, and the Power of the Second Voice 27:39 Alignment Debt, Belonging Debt, and Collaboration Debt 29:11 Why Conversational Debt Compounds 30:05 Surrendering Conversational Agency 32:40 Complaining, and the CPR Approach 36:31 You Get What You Tolerate 37:42 Applying These Ideas at Home 40:06 Conflict Is Fuel When You Channel It 41:07 End of Interview 41:37 Andy Comments After the Interview 45:10 Outtakes Learn More You can learn more about Gustavo and his work at GustavoRazzetti.com. For more learning on this topic, check out: Episode 284 with Peter Boghossian. He wrote a book about how to have impossible conversations, and it's full of ideas Andy still uses almost every week. Episode 148 with Daniel Shapiro. Dan is the author of Negotiating the Nonnegotiable, an insightful guide to dealing with difficult conversations and influence situations. Episode 371 with Amanda Ripley. Her book High Conflict offers practical guidance on navigating even the most challenging of conflicts in an empowering way. Chat with PMeLa You can chat directly with PMeLa, the podcast's AI persona, to get episode recommendations and answers to your project management and leadership questions. Visit PeopleAndProjectsPodcast.com/PMeLa to chat with her. Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Difficult Conversations, Conversational Debt, Psychological Safety, Groupthink, Team Culture, Leadership, Project Management, Conflict, Alignment, Accountability, Communication, Speaking Up The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Tropical Vibe by WinnieTheMoog License (CC BY 4.0): https://filmmusic.io/standard-license
Ryan Pineda sits down with Michael James to unpack how a 42-day bike ride across America helped him rebuild his life, develop the resilience to scale a remodeling business from $900K to over $5M, and create a blueprint for sustainable entrepreneurial growth.Connect with Michael - https://michaeljamesremodeling.com/https://www.instagram.com/themichaelgjames/https://www.instagram.com/michaeljamesremodeling/https://www.instagram.com/themichaeljamesway/https://www.youtube.com/%40TheMichaelJamesWay__________If you'd like my team to run your marketing & sales department to scale your business apply here https://www.pinedapartners.comJoin our private mastermind for elite business leaders who golf. https://www.mastermind19.comWant to be featured on the Wealthy Way Podcast? Apply here https://www.wealthyway.comIf you want to start your real estate investing business, we'll give you 1:1 coaching, seller leads, software, & everything you need. https://www.wealthyinvestor.comTired of paying so much in taxes every year? We'll give you strategy, tax prep, and accounting all in one place. https://www.taylor-tax.comJoin free Bible studies and workshops for Christian business leaders. https://www.tentmakers.us__________Chapters: 00:00 - Financial Breakthrough00:52 - Biking Across America 07:59 - Resilience & Business Mindset15:01 - Telluride Crash Story 23:30 - Crossing Kansas24:18 - Finish & Life Lessons30:05 - Scaling the Business31:01 - Mentors & Growth37:46 - Team Culture & Purpose45:13 - Business Mindset48:15 - Remodeling Business Growth53:54 - Luxury Remodel Strategy1:00:23 - Renovation Costs & Delays1:02:16 - Risk & Coaching1:03:03 - Where to Find Michael
She's recently taken on a bigger leadership role and with that shift comes a new challenge: how to lead a team where one person's style doesn't seem to fit the culture she's worked so hard to build. Host Muriel Wilkins coaches her through how to manage a difficult dynamic while addressing the larger team leadership issues it raises.For further reading: More on the DISC assessment: https://www.businessnewsdaily.com/8692-disc-assessment.htmlDifficult People: https://hbr.org/podcast/2018/02/difficult-peopleStop Hiring for Culture Fit: https://hbr.org/2018/01/how-to-hireHow To Handle Employees Who Don't Fit Your Culture: https://www.linkedin.com/posts/handandassociates_what-should-you-do-if-current-employees-don-activity-7299836392640020480-nzc0/How to Support a New Employee Who Doesn't Seem to Fit In: https://quickbooks.intuit.com/ca/resources/manage-employees/employee-doesnt-fit-in-corporate-culture/Connect with Muriel:Website: murielwilkins.comLinkedIn: @Muriel Maignan Wilkins Instagram: @CoachMurielWIlkins Join the Coaching Real Leaders Community: coachingrealleaderscommunity.comRead Muriel's book: LeadershipUnblocked.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Leadership development is not about checking boxes. It is about building the awareness, communication, trust, and consistency required to help people grow, perform, and feel safe enough to do meaningful work. LaTonya Wilkins brings a powerful conversation on what it really means to lead below the surface. From psychological safety and culture to coaching, delegation, community, and connection across differences, this master class challenges leaders to stop treating leadership like a static skillset and start looking at how leadership is actually experienced by the people they serve. Learn how to honestly rate your leadership by asking better questions: • How clear is your communication? • How do people experience you in meetings, emails, and difficult conversations? • Are you giving people the guardrails they need without making them too tight? • Are you creating hope, trust, compassion, and stability? • Are you developing people, or just expecting them to perform? • Are burnout, churn, poor delegation, and low trust signs of a deeper leadership problem? This conversation also explores why many leadership development programs fail because they rely on outdated models, performative culture work, and initiatives that were never truly embedded into the organization. Real culture cannot be reduced to perks, titles, slogans, or temporary programs. It has to show up in how leaders communicate, make decisions, build teams, manage change, and create belonging. LaTonya also brings a needed perspective on coaching and community in a noisy market where too many people sell quick fixes without doing the real work. Strong leadership, real coaching, and healthy culture are all relationship businesses. They require trust, self-awareness, accountability, and the right people around you at every stage. For executives, founders, HR leaders, coaches, consultants, people managers, and anyone responsible for leading others, this conversation is a reminder that real leadership still wins when it is rooted in trust, development, culture, coaching, and community. Beyond The Episode Gems: Learn More About Leading Below The Surface Book Buy LaTonya's Book, Leading Below The Surface Learn more about LaTonya's offerings for executive coaching ChangeCoaches.io Connect with LaTonya on LinkedIn Explore Change Coaches Relational Coach Training Buy Troy's Book, Strategize Up: The Blueprint To Scale Your Business StrategizeUpBook.com Discover All Podcasts On The HubSpot Podcast Network Get Free HubSpot Marketing Tools To Help You Grow Your Business Grow Your Business Faster Using HubSpot's CRM Platform Support The Podcast & Connect With Troy: Rate & Review iDigress: iDigress.fm/Reviews Follow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTok Subscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass Episodes Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com
How do great leaders build teams to become who they're capable of becoming, and prepare them to handle their emotions when the pressure is highest?Eddie Jones is one of the most accomplished coaches in world rugby. He has led Australia, England, and Japan on the international stage, and guided Japan to one of the greatest upsets in rugby history at the 2015 World Cup. He has built a career on turning teams around, creating pressure, and challenging more from the people he leads. There is a fine line in that work. Too little challenge and we never understand who we can become. Too much and we create the wrong conditions to explore. That line has not always been easy to walk. Eddie's demanding methods have drawn criticism over the years, and his exits from England in 2022 and Australia in 2023 came under intense public scrutiny... a chapter he alludes to here when he describes the mistake of letting the noise come down on top of him.In this conversation with Dr. Michael Gervais, Eddie walks through how he builds team identity, starting with a picture in his head of how a team could play and then closing the gap between that vision and the group in front of him. He explains why he keeps training about 70% successful, so the 30% of failure becomes the learning, and why training should always be harder than the game. He makes the case that immediate, private feedback beats public humiliation every time, and that the best coaches ask far more questions than they answer.Eddie also talks about understanding the individual, why coaching has shifted from team-based to one-on-one, and how a single moment of feeling important from a coach 30 years ago still moves him today. He opens up struggles he has faced with his own emotions, the mistakes he has made, the generation that taught him to never show vulnerability, and why he is still learning to make room for joy. In this conversation, we explore:How great coaches build a team identity and close the gap between vision and realityWhy training should be about 70% successful, so the failures become the learningThe value in training harder than the gameWhy the best coaches ask more questions than they answerHow understanding the individual has become central to modern leadershipWhy you should never assume, and always confirm by knowing the personThe thinking time every leader needsBy the end of the conversation the two land on a question every leader should ask: would you want to be coached by yourself?Links & ResourcesSubscribe to our Youtube Channel for more conversations at the intersection of high performance, leadership, and wellbeing: https://www.youtube.com/c/FindingMasteryGet exclusive discounts and support our amazing sponsors!Go to: https://findingmastery.com/sponsors/Subscribe to the Finding Mastery newsletter for weekly high performance insights: https://www.findingmastery.com/newsletterDownload Dr. Mike's Morning Mindset Routine: findingmastery.com/morningmindsetFollow on YouTube, Instagram, LinkedIn, and XEddie Jones' Books: My Life and Rugby: The Autobiography and Leadership: Lessons from My Life in RugbySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.