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This week, I'm diving into what is often an overlooked growth strategy for salons, market research. The starting point for effective market research is to remember that “you are not your client.” The decisions you make about pricing, services, and the salon experience shouldn't always be based on what you would want.In this episode, I share simple, practical ways to gather real insight from the people who matter most, your clients. From casual conversations in the chair to formal surveys and even visiting other salons yourself, you'll learn how to collect feedback, “feed it forward,” and create an experience that keeps people coming back.IN THIS EPISODE:[00:00] Welcome and setting the scene for year-end focus[01:00] Why “you are not the client” is a crucial mindset shift[02:15] Experiencing another salon as a client[04:00] How assumptions about client needs can mislead[04:40] Market research methods that actually work[05:44] Using everyday conversations as powerful research[06:46] Feedback and the “feed it forward” principle[10:32] Turning feedback into action for continuous improvement[12:36] Episode wrap-up and next week's teaserWant MORE to help you GROW?
Michelle Cook @smallbusinessCPA, an accountant specializing in the beauty industry, discusses the implications of the recently passed Big Beautiful Bill. The conversation covers new tax law changes that will significantly impact hairstylists and salon owners. This Weeks Topics: Tips Deduction: A Game Changer for Beauty Professionals Who Benefits from the Tips Deduction? Cash Tips and Reporting Challenges Organizing Finances: The Importance of a Good System Best Platforms for Beauty Professionals Payroll Tax Credits for Salon Owners FICA Tip Credit: A Permanent Change for the Beauty Industry Bonus Depreciation: A Game Changer for Business Owners Qualified Business Income Deduction Explained Changes to 1099 Reporting Requirements Personal Tax Provisions for Beauty Professionals New Tax Deductions and Credits for 2025 Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews' - Click on the empty purple stars (5 is the best)! - Click on ‘Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor
Michelle Cook @smallbusinessCPA, an accountant specializing in the beauty industry, discusses the implications of the recently passed Big Beautiful Bill. The conversation covers new tax law changes that will significantly impact hairstylists and salon owners. This Weeks Topics: Tips Deduction: A Game Changer for Beauty Professionals Who Benefits from the Tips Deduction? Cash Tips and Reporting Challenges Organizing Finances: The Importance of a Good System Best Platforms for Beauty Professionals Payroll Tax Credits for Salon Owners FICA Tip Credit: A Permanent Change for the Beauty Industry Bonus Depreciation: A Game Changer for Business Owners Qualified Business Income Deduction Explained Changes to 1099 Reporting Requirements Personal Tax Provisions for Beauty Professionals New Tax Deductions and Credits for 2025 Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews' - Click on the empty purple stars (5 is the best)! - Click on ‘Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor
Let us know your thoughtsDust down the chalkboard, grab your scalpel and unzip the body bag, we are discussing The Autopsy of Jane Doe.The Horror Cut heads back into Glasgow for a special live screening and discussion of André Øvredal's chilling 2016 horror mystery The Autopsy of Jane Doe. Recorded in front of an audience at The Old Hairdressers, this episode dives into the film's claustrophobic setting, slow-burn tension, and the eerie layers beneath its simple premise.IG - @thehorrorcutshow | @HewittGPro | @StephenkerrActor_Performer FB - Facebook.com/profile.php?id=61573701383591
Ryan Dusick is on Celebrity Jobber with Jeff Zito this week. What type of work would Ryan be doing if not for being a Therapist, Author, Speaker, Founding Drummer of Maroon 5, and now Host of The Harder to Breathe Podcast? Many celebrities will tell you that if not for that one lucky break or meeting, they would have been a Hairdresser, like Danny DeVito, or worked as a praying mantis exterminator, like Taylor Swift. They may have been just a jobber. Thanks for listening. Please rate, review, and subscribe to the Celebrity Jobber with Jeff Zito wherever you listen to podcasts.
In this week's episode, I speak with Chris Baran. Chris has worn just about every hat in our profession: stylist, salon owner, podcaster, and global ambassador, but above all, he is a teacher. For nearly 60 years, he's been evolving, reinventing, and staying at the forefront of education.We talk about what it really takes to be an educator, how education has changed in the wake of the pandemic, and the role of curiosity, humility, and vulnerability in teaching.Chris shares not just technical wisdom but also the mindset shifts that make the difference between simply “instructing” and truly inspiring. Whether you're a salon owner, a stylist, or an aspiring educator, this conversation is full of nuggets about growth, leadership, and the responsibility we all have to lift others up.IN THIS EPISODE:[00:00] Introduction and welcome[00:49] Chris Baran's background and career journey[05:00] Reinvention vs. evolution in education and creativity[08:29] How do you know if you're ready to be an educator?[13:45] What makes a truly great teacher[18:00] The power of vulnerability and connection in teaching[21:00] Why “teaching what you most need to learn” matters[26:00] Validation, ego, and finding authenticity on stage[31:21] How education has changed since the pandemic[34:00] Generational shifts and the “swipe right” society[38:40] Creating a culture of growth inside your salon[46:10] Where to connect with Chris BaranWant MORE to help you GROW?
These are clips highlighting some of the topics discussed in the full episode! Check it out if you want a bite-sized version of the full episode. Award-winning stylist & educator @jadebeautyco discusses her experiences from working in editorial to building a successful salon career. We dive deep into topics such as hustle culture, brand ambassadorship, pricing, and the evolution of beauty services. This Week's Topics: • Navigating the Hair Industry: Lessons from Experience • Building a Clientele: The Importance of Trust • From Editorial to Independent: A Career Transition • Finding Balance: Life as a Hairdresser and Educator • Advice for New Hairdressers: The Path to Success • Understanding Brand Ambassadorship • The Hustle Culture Debate • Navigating Client Relationships and Pricing • The Changing Landscape of Beauty Services • The Importance of Professionalism in Customer Service • Restoring Customer Service Standards Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews' - Click on the empty purple stars (5 is the best)! - Click on ‘Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor
Award-winning stylist & educator @jadebeautyco discusses her experiences from working in editorial to building a successful salon career. We dive deep into topics such as hustle culture, brand ambassadorship, pricing, and the evolution of beauty services. This Week's Topics: • Navigating the Hair Industry: Lessons from Experience • Building a Clientele: The Importance of Trust • From Editorial to Independent: A Career Transition • Finding Balance: Life as a Hairdresser and Educator • Advice for New Hairdressers: The Path to Success • Understanding Brand Ambassadorship • The Hustle Culture Debate • Navigating Client Relationships and Pricing • The Changing Landscape of Beauty Services • The Importance of Professionalism in Customer Service • Restoring Customer Service Standards Video versions of our episodes are on our YouTube channel for you to watch! Subscribe to our channel The Hair Game on YouTube and check out ‘The Hair Game Podcast' playlist. Our podcast thrives on the opinions of you, the listener... if you have a moment (and you are an Apple user), please leave us a rating & review on the Apple podcasts app or iTunes! Here's what you do: - Scroll down to 'Ratings & Reviews' - Click on the empty purple stars (5 is the best)! - Click on ‘Write a Review' and let us know what you love most! Each rating & review helps us reach more and more of your fellow hair loves, and our goal is to help as many hairdressers as we can find success. Thanks in advance! FOLLOW US http://www.instagram.com/thehairgamepodcast http://www.instagram.com/salonrepublic http://www.instagram.com/loveerictaylor
Joe is joined by Dervla O'Connor, owner of Obsessed salon, Cyril Morgan of Cyril Morgan's Hairdressers, and Lisa Eccles of the Irish Hairdressers Federation to discuss calls for the reinstatement of the 9% VAT rate to tackle the rising costs of business for salons. Hosted on Acast. See acast.com/privacy for more information.
This is a recording of my first Salon Mentor Team training that I did live with my client's team members, and its all about grading your client's.Some of you rocked up to this training thinking, “Ugh, why do I have to do this shit thing today?” - and that's exactly where we begin. In this first Salon Mentor Team Training, I (yes, the loud, grey haired grandma in your corner) cut through the fluff and get real about what it takes to attract and keep the clients you actually love working with. We talk about A-grade clients - the ones who show up on time, rebook, buy products without a fuss, and actually make your day better instead of draining the life out of you. Spoiler alert: if you want them, you've got to become that person yourself. This episode is raw, cheeky, and painfully true at times. I share stories from my own salon journey - including my “ugly duckling to hottie patrotty” moment - and why honest conversations, gratitude, and boundaries are the secret sauce to building a book full of Brookes (aka dream clients).
In this unfiltered, unhinged, and unexpectedly tender episode, Cyd and David talk about what it really means to be professional in 2025. From FaceTime parenting and digital nostalgia to the weird, winding journey of social media, the two co-founders of Destroy the Hairdresser reflect on how much the industry—and their own lives—have changed.They explore why curated content no longer sells, why storytelling is the new marketing, and why oversharing might actually be the secret to client trust. Somewhere between discussions of holograms, Tom Green, and “putting on a lip,” they dismantle old-school expectations and make a bold case for showing up online exactly as you are.Whether you're building your brand, grieving in silence, or just missing salad fingers… this one's for you.Need salon business support? Book a free coaching call https://www.destroythehairdresser.com
Chris DeMakes is on Celebrity Jobber with Jeff Zito this week. What type of work would Chris be doing if not for being the lead singer and guitar player for the ska-punk band Less Than Jake? Many celebrities will tell you that if not for that one lucky break or meeting, they would have been a Hairdresser, like Danny DeVito, or worked as an armadillo exterminator like Matthew McConaughey. They may have been just a jobber. Thanks for listening. Please rate, review, and subscribe to the Celebrity Jobber with Jeff Zito wherever you listen to podcasts.
In Chapter 12 of Your Salon Team, Lisa Conway gets real about targets. Everyone asks for them, but very few understand the why behind them. Are your team members just “missing numbers,” or is it really a service problem in disguise?Lisa shares her no-nonsense take on setting targets that actually work - and how to use them to inspire, not punish, your team. If you've ever struggled with staff “just not pulling their weight,” you'll want to press play on this episode.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
In this week's episode, I share the true story of a local salon that went from being fully booked and thriving to empty and struggling, all in less than two years. It's a perfect example of how quickly things can unravel when leadership, standards, and systems disappear.We'll break down what happened, what went wrong, and the ten key lessons that every salon owner can take away from this story. Whether you run a hair salon, a spa, or a beauty clinic, these insights will help you avoid the same mistakes and build a business that lasts.IN THIS EPISODE:[00:42] Introduction – why it's easier to see problems as a client[01:41] A true story of a thriving salon and its decline[02:00] What made the salon successful at first[03:01] The impact of Mary leaving and the loss of standards[04:46] The financial cost of losing loyal clients[06:07] The importance of leadership and management[07:20] Word-of-mouth growth—and decline[08:37] The 10 lessons every salon owner should know[11:27] Grow book series & where to find themWant MORE to help you GROW?
Hairdressers are joining the calls for the government to reduce the vat rate back to 9 percent to deal with the rising business costs. To discuss this further Pat was joined on the show by Lisa Eccles Dublin, President of the Irish hairdressers Federation and Owner of Zinc hair and beauty in Kilmainham Dublin.
John Cameron Fogerty is on Celebrity Jobber with Jeff Zito this week. What type of work would John Fogerty be doing if not for being a Grammy-winning singer, guitarist, and songwriter, best known as the lead singer, guitarist, and primary songwriter for Creedence Clearwater Revival? Many celebrities will tell you that if not for that one lucky break or meeting, they would have been a Hairdresser, like Danny DeVito, or a Hooters girl, like Amy Adams. They may have been just a jobber. Thanks for listening. Please rate, review, and subscribe to the Celebrity Jobber with Jeff Zito wherever you pod.
PJ talks to Joe who is running his back to school appeal again to help families who need a little boost at a costly time of year! Hosted on Acast. See acast.com/privacy for more information.
Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassIn this week's episode, I'm joined by Australian salon owner and stylist, Mikki Auld. Earlier this year, Mikki left her Brisbane salon in the hands of her team and took a huge leap, moving to Los Angeles to start over from scratch.Within no time at all, she was fully booked, not because of luck, but because of hustle, grit, and sheer determination.We talk about why she made the move, how she built a client base in a new country with no connections, and the strategies she uses to keep her Brisbane salon thriving without her being there day-to-day. I love a bit of hustle and seeing people get out there, build their book from scratch and doing that in another country, when you don't have a social network, takes courage and a lot of self-belief.IN THIS EPISODE:[00:29] Mikki's move from Brisbane to Los Angeles [02:36] The O-1 visa process and making the leap[06:24] Why LA was the right fit and finding a salon space[09:55] Getting licensed in the US[12:13] The power of hustle: flyers, posters, and ads[15:44] Building clients through Meta ads and old-school marketing[19:17] Starting over: what it feels like to build again[22:20] Differences between the US and Australian salon industry[25:00] Pricing, tipping, and client expectations[26:00] Running her Brisbane salon remotely with systems and leadership[34:54] Lessons from building structure and management teams[37:51] Learning from US salon culture and service standards[44:00] Employee entitlements vs US benefitsWant MORE to help you GROW?
Later today I kick off my last Healthy, Wealthy & Kind Retreat for 2025 in Bali. After so many questions from last week's guests (and more from you on social media), I decided to bare it all—the why, what, and how of my facelift. If you think that this is something you would be interested in just reach out via the link below. https://www.lisaconway.com.au/bedside Any questions, feel free to reach out to via jess@zingcoach.com.au Enjoy!
Today I am reading and explaining the 11th chapter of my second book, Your Salon Team titled "The Problem: Is it You or Them? Are You Being Too Flexible?"Here's the truth bomb - you might be the problem. Yep, I said it. If your team's taking the mickey, maybe it's because you've been bending like a yoga instructor when you should be standing firm. Let's talk about where to draw the line before your salon becomes a free-for-all.MY OTHER FREE STUFFSalon Success Playbook https://salonsuccessplaybook.comFacebook https://www.facebook.com/lisaconwayzing/Instagram https://www.instagram.com/lisa.conway_/TikTok https://www.tiktok.com/@lisa_salonmentorMY PAID STUFFLisa Conway's Reboot Your Salon 28-Day Challenge https://salonreboot.com/MY BOOKSThe Naked Salon, Your Salon Team, and Your Salon Retail Are essential reading for Salon owners are available in Paperback or Audio at Amazon, Audible, Kindle or from my store. https://www.thenakedsalon.comTo contact Lisa, just reach out to jess@zingcoach.com.au
Register here for my free masterclass: Unlocking Your Stylists' Potential: The key to boosting Productivity and Profits in Your Salon, or head to www.GrowMySalonBusiness.com/masterclassI'm calling BS on the idea that hairdressing doesn't pay well. The truth? There are plenty of hairdressers earning great money - some are even in the top 5-10% of all income earners. The difference isn't about age, experience, or even how good they are doing hair. It's about productivity.In this episode, I'm addressing one of the biggest frustrations I hear from salon owners: why aren't my team members busier, earning more, and caring about the numbers like I do? The answer is simple - your team can't earn more money until they learn to produce more, and most of them have never been taught how.I'll share the difference between a regular stylist and what I call a "Super Stylist," and give you a clear next step to transform your team's performance.IN THIS EPISODE:[00:46] The biggest frustration salon owners face[01:18] Why your team isn't busier (and why it's not about talent)[02:34] The truth about hairdressing pay[03:50] Productivity vs. pay: what really drives income[04:30] The skills stylists never get taught[05:36] Why technical skills alone won't make you successful[07:42] Real-world results from training your team[09:31] Why owners need to invest in their people[11:27] Why training isn't a cost, it's a growth strategyWant MORE to help you GROW?
From curling tongs you heat in the fire, to a shaving and tooth pulling bowl, a new display in Christchurch is showing off a range of grooming techniques from over the centuries. Christchurch hairdresser Michael Turner has been collecting hair salon memorabilia for over 25 years, and decided to donate some of his gems to go on public display at Ferrymead Heritage Park. Rachel Graham reports.
Let us know your thoughtsPull on your yellow dress, travel through the London underground and hopefully, George Clooney is waiting at the other end. We are discussing 2004's CREEP. Live from The Old Hairdressers in Glasgow: Horror Cuts takes a scalpel to 2004's cult shocker CREEP. Steg and Gary guide a packed room through the film's claustrophobic terror. Expect scene-by-scene analysis, on-the-spot trivia, a listener Q&A, and plenty of dark humour.Whether you worship the film or find it unbearably creepy, this live cut is equal parts celebration and dissection.IG - @thehorrorcutshow | @HewittGPro | @StephenkerrActor_Performer FB - Facebook.com/profile.php?id=61573701383591
I've never done an episode solely about coaching before, but as more salon owners than ever are either having a coach or wanting to become a coach, I think it's about time. Coaching has been one of the biggest game-changers in my own career and in the lives of hundreds of salon owners I've worked with across more than 14 countries. Yet for many, it's still a bit of a mystery.In this episode, I unpack what coaching is (and what it isn't), how it's different from mentoring, consulting, and teaching, and why it can accelerate your results in ways that books and courses alone can't. I share stories from my own journey, both as a coach and as someone who's been coached, and the qualities I believe you should look for (and avoid) when hiring one.If you've been quietly wondering whether coaching might be the right next step for you, this conversation will give you the clarity, confidence, and practical insight you need to decide. And yes, I'll tell you exactly how you can work with me before my prices go up later this year.IN THIS EPISODE:[02:19] Coaching's rise in the salon industry[06:55] The common thread between salon owners who seek coaching[09:41] How coaching brings clarity, confidence, and profit[11:02] What coaching is, and what it isn't[12:22] How my experience combines mentoring and coaching[12:36] What to look for when hiring a coach[14:12] What to avoid in a coach[15:58] How I help my coaching clients grow profit without extra stress[17:38] Why you don't need to figure it all out on your ownWant MORE to help you GROW?
On this episode of StreetClothes, we speak with a healthcare professional whose passion for style and connection comes to life behind the salon chair. From precision cuts to perfect color blends, this licensed cosmetologist blends artistry and care into every look she creates. Tune in to hear how Dr.Raynetta Stansil brings her signature style to helping people look and feel their best—one trim, one tone, and one transformation at a time… If you like this series OR have an interesting side-hustle, passion project, or hobby you do outside of your hospital day job that keeps you inspired, refreshed, and motivated, we'd love to hear from you! Message Hank Balch on LinkedIn for a chance to come on the show and share it with the world! #StreetClothes #Hobbies #SideHustles #PeopleMatter #Healthcare #BeyondClean #FirstCase #PowerSupply #TransmissionControl #HealthcareHQ
On this episode of StreetClothes, we speak with a healthcare professional whose passion for style and connection comes to life behind the salon chair. From precision cuts to perfect color blends, this licensed cosmetologist blends artistry and care into every look she creates. Tune in to hear how Dr. Raynetta Stansil brings her signature style to helping people look and feel their best—one trim, one tone, and one transformation at a time… If you like this series OR have an interesting side-hustle, passion project, or hobby you do outside of your hospital day job that keeps you inspired, refreshed, and motivated, we'd love to hear from you! Message Hank Balch on LinkedIn for a chance to come on the show and share it with the world! #StreetClothes #Hobbies #SideHustles #PeopleMatter #Healthcare #BeyondClean #FirstCase #PowerSupply #TransmissionControl #HealthcareHQ
On this episode of StreetClothes, we speak with a healthcare professional whose passion for style and connection comes to life behind the salon chair. From precision cuts to perfect color blends, this licensed cosmetologist blends artistry and care into every look she creates. Tune in to hear how Dr. Raynetta Stansil brings her signature style to helping people look and feel their best—one trim, one tone, and one transformation at a time… If you like this series OR have an interesting side-hustle, passion project, or hobby you do outside of your hospital day job that keeps you inspired, refreshed, and motivated, we'd love to hear from you! Message Hank Balch on LinkedIn for a chance to come on the show and share it with the world! #StreetClothes #Hobbies #SideHustles #PeopleMatter #Healthcare #BeyondClean #FirstCase #PowerSupply #TransmissionControl #HealthcareHQ
Have you noticed that every second hairdresser you talk to these days seems to have been diagnosed with ADHD? That's why this week I've invited Skye Waterson, a former academic turned ADHD coach and founder of ‘Unconventional Organisation' onto the podcast to give us a proper crash course in understanding ADHD. Skye shares actionable tips that salon owners and stylists can implement immediately, whether you're trying to support a team member with ADHD or manage your own symptoms while running a successful business.Whether you've been diagnosed with ADHD yourself, suspect you might have it, or you've got team members who do, this conversation is essential.IN THIS EPISODE:[00:00] Welcome and introduction to ADHD in the salon industry [03:30] What causes ADHD and the genetic component [10:22] What it feels like to have ADHD - Skye's description [12:29] How dopamine works differently in ADHD brains [19:07] Main ADHD struggles in the workplace [21:24] Tips for employers and employees with ADHD [24:37] Structure vs. rigidity in salon environments [26:13] The gifts and strengths of having ADHD [33:00] Time blindness and practical salon management tips [34:40] Sensory environments - busy salons and ADHD [37:33] The link between ADHD and anxiety [39:17] What working with an ADHD coach looks like Want MORE to help you GROW?
This week, I'm picking up where Episode 304 left off, diving deeper into the practical strategies that successful salon owners use to build strong teams, great cultures, and profitable businesses.If you've ever asked yourself, "Why can't I find good people?" or "Why won't my team step up?" this episode is for you. I'm walking you through the exact traits, systems, and standards that top-performing salons share from how they hire, to how they train, to how they reward results. These aren't theories. These are lessons from real salons, doing real numbers, with real six-figure stylists. And the good news? You can implement them too.IN THIS EPISODE:[00:00] Welcome and recap of the Leadership Crisis and its impact[01:28] Why true leadership is in short supply[04:06] Point 1: Strong foundations and non-negotiables[06:29] Point 2: Hire for attitude and ambition[08:54] Point 3: Build systems that support your culture[11:53] Point 4: Treat your team as your second client[13:14] Point 5: Create financial security through smart pay systems[14:26] Point 6: Set performance standards and accountability[15:08] The most important word: implementation[15:26] 6 steps to start improving your culture today[19:19] The final question every salon owner needs to askWant MORE to help you GROW?
Every year Joe runs a collection of school essentials for families who need a bit of help with the cost of back to school. Hosted on Acast. See acast.com/privacy for more information.
There's knowing The Beatles, and then there's knowing how George likes his hair done. Leslie Cavendish is one of the few people in the world who can lay claim to the latter. And in his book, "The Cutting Edge," he details his work and friendship with the Fab Four. From The Magical Mystery Tour to the final performance on the top of Apple Records, Leslie was there. "The Cutting Edge," by Leslie Cavendish is available right now from Barnes and Noble, and you can get signed copies (and learn more about his personal guided tours of London) from his website.
learn how to use adverbs meaning "so that" to talk about a haircut
There's knowing The Beatles, and then there's knowing how George likes his hair done. Leslie Cavendish is one of the few people in the world who can lay claim to the latter. And in his book, "The Cutting Edge," he details his work and friendship with the Fab Four. From The Magical Mystery Tour to the final performance on the top of Apple Records, Leslie was there. "The Cutting Edge," by Leslie Cavendish is available right now from Barnes and Noble, and you can get signed copies (and learn more about his personal guided tours of London) from his website.Plus, we bid farewell to the one and only Prince of Darkness.
In this week's episode, I'm joined by Sam Kendall, CEO of SalonIQ, one of the UK's leading salon software companies. I always enjoy conversations with tech providers because they see real data, and that means real insights into what's happening inside salons across the industry. Sam and I talk about AI, automation, online booking, the shift towards self-employment, and the surprising number of salons still not using salon management systems.We also dive into the trends SalonIQ is seeing in average bill size, rebooking, client retention, and retail sales. Plus, we explore how software is helping drive efficiency, improve the guest experience, and even replace some front desk functions.Whether you're tech-savvy or still relying on your appointment book and pen, this episode is a must-listen for understanding how technology is shaping the future of the salon business.IN THIS EPISODE:[00:00] Intro and welcome - Meet Sam Kendall, CEO of SalonIQ[03:12] What makes SalonIQ different[10:57] Nearly 50% of salons still don't use software![12:16] The online booking gap and what's holding salons back[15:08] Salon software and self-employment trends[18:40] What's stuck post-COVID: deposits, self-check-in, AI[22:30] Is AI replacing your receptionist?[25:18] What might salons look like by 2035?[28:28] Trends in client retention, average bill, and retail[30:59] Why retention is the biggest problem in the industry[34:16] Retail: flatlining or full of potential?[38:12] E-commerce: are salons really making it work?[39:12] Frequency of visit, are we gaining ground?[41:22] Where to find out more and connect with SamWant MORE to help you GROW?
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In this episode, I'm diving into a conversation that might annoy some people, but it's a conversation that needs to be had. We've got a leadership crisis in our industry. Not because people don't care, but because too many salon owners don't realise what they signed up for when they opened their doors. Leadership isn't optional. It's the job.This episode is for every salon owner who wants their team to succeed but feels stuck, frustrated, or just plain exhausted. I'll break down why so many stylists aren't earning what they could be and why that's partially due to the leadership (or lack of it) they're working under. If you want a business that thrives and a team that sticks around, this one's for you.IN THIS EPISODE:[00:00] Intro and recap of episode 291[02:15] The leadership gap that's hurting our industry[03:01] Why poor leadership creates poor productivity and pay[04:22] The difference between wanting to be paid more and earning more[06:45] The uncomfortable truth: it is about money[07:17] When the tail is wagging the dog, owners who've lost control[09:59] What real leadership looks like in successful businesses[11:42] Why people will leave and why that's okay[13:39] Leading by example (not micromanaging)[15:30] Why we avoid leadership and why it's still worth itWant MORE to help you GROW?
In this episode, Salon owner and business coach Kat Scott shares how she went from burned out in traditional salons to thriving as the owner of a micro salon—and what stylists need to consider before jumping into salon suites or opening a space of their own.Follow/subscribe to be the first to know when new episodes are released. Like what you hear? Leave us a review!KEY TAKEAWAYS:
Tired of clients booking a tint when they actually need a full colour correction? In this solo episode of the Colour Kristina Talks Podcast for Hairdressers, I'm sharing the exact pre-consult form I use to avoid booking chaos and get the info I need before clients step into the salon. If you're done with confusion, miscommunication, and last-minute surprises, this episode is your new secret weapon for stress-free colour bookings. Here's what we're covering in this episode: The exact questions I ask on my pre-consult form Why client photos + inspo pics are non-negotiables The salon software that made my pre-consult process seamless How better pre-consults = better results behind the chair My top pro tips for streamlining colour bookings with confidence
In this episode, I sit down with long-time industry leader Keri Davis-Duffy, whose career as a salon owner and educator spans more than three decades. Keri shares the wisdom earned through real-life experience, leading employee-based salons in a state that turned compensation models on their head, navigating leadership challenges, building culture, and bouncing back from the inevitable setbacks every salon owner faces.We talk candidly about staff walkouts, transitioning to hourly pay, creating flexible schedules for today's workforce, and the crucial difference between being a great hairdresser and being a great business owner. Keri doesn't sugarcoat it; salon ownership today is a different game entirely, but she offers grounded, inspiring advice for those brave enough to take it on. If you're serious about building a business that lasts, you'll want to soak up every minute of this conversation.IN THIS EPISODE:[00:00] Welcome and guest introduction[00:56] Keri's salon history and business model[04:17] Why she built an employee-based salon in a booth rental world[09:44] How California's labor laws changed compensation models[15:14] Designing an hourly pay system that rewards productivity[19:35] Tracking performance and managing seasonal fluctuations[24:07] Wisdom for new salon owners in 2025[30:13] The walkout that changed everything[34:05] Lessons in leadership and communication during crisis[38:26] Adapting to Gen Z and flexibility in scheduling[41:36] Biggest challenges facing the salon industry today[43:14] Quick-fire insights: manufacturers, educators, tragedy, drama & more[51:24] The value of mentorship and giving backWant MORE to help you GROW?
Let us know your thoughtsThis time on The Horror Cut, we go full-body horror as we dive into David Cronenberg's 1986 classic The Fly. Recorded live at The Old Hairdresser's in Glasgow, we explore the film's gruesome effects, tragic romance, and unforgettable transformation scenes. Expect insightful analysis, a few laughs, and plenty of love for practical gore.IG - @thehorrorcutshow | @HewittGPro | @StephenkerrActor_Performer FB - Facebook.com/profile.php?id=61573701383591
On today's show, Jase is off sick, Mike's OLD old, Keyzie cares and Pugs is getting serious. TIME'S A TICKIN': (00:00) Intro - Jase is sick(02:36) Weather Report(06:35) Pug's Joint Bank Account(10:58) When's the stag do?(16:05) Whats on the telly(21:37) Intro - Send us your care package ideas(23:26) Jase's Care Package(28:17) Remember Furbies?(32:00) What would you do on the West Coast?(35:44) keyzie's Wife at the Hairdresser(39:54) Intro - Backdoors open for business (41:49) What's on the dinner!?(45:40) Join us at the Pie Awards!(48:28) W.T.H Pugs Follow The Big Show on Instagram: https://www.instagram.com/haurakibigshow Subscribe to the podcast now on iHeartRadio, YouTube, or wherever you get your podcasts! Featuring Jason Hoyte, Mike Minogue, and Keyzie, "The Big Show" drive you home weekdays from 4pm on Radio Hauraki. Providing a hilarious escape from reality for those ‘backbone’ New Zealanders with plenty of laughs and out-the-gate yarns. Download the full podcast here: iHeartRadio: www.iheart.com/podcast/1049-the-hauraki-big-show-71532051/?follow=true Apple: https://podcasts.apple.com/us/podcast/the-hauraki-big-show/id1531952388 Spotify: https://open.spotify.com/show/20OF8YadmJmvzWa7TGRnDI See omnystudio.com/listener for privacy information.
In today's episode, I want to get real about something that many salon owners don't like to hear… your team problems might not be about your team. They might actually be about you and your style of leadership.We talk about the difference between being “the boss” and being a true leader. Because if you want loyalty, innovation, trust, and long-term commitment from your people, barking orders or crossing your fingers and hoping for the best won't cut it. This episode is about finding the balance, between control and chaos, between command and collaboration. It's about stepping into leadership so you can build a salon culture that attracts and retains the right people and brings your vision to life.IN THIS EPISODE:[01:33] Boss, manager, leader or just owner? What's the difference?[03:01] Why leadership matters more than ever in salons[03:46] Is your team the problem… or is it you?[04:52] The struggle of finding balance as a salon owner[05:51] What real leadership looks like in practice[06:41] The cultural cost of “boss-style” management[07:26] How to begin your transition from boss to leader[08:46] Celebrate wins and acknowledge progress[09:35] Your team reflects your leadership[10:00] What happens when you grow as a leaderWant MORE to help you GROW?
There's knowing The Beatles, and then there's knowing how George likes his hair done. Leslie Cavendish is one of the few people in the world who can lay claim to the latter. And in his book, "The Cutting Edge," he details his work and friendship with the Fab Four. From The Magical Mystery Tour to the final performance on the top of Apple Records, Leslie was there. "The Cutting Edge," by Leslie Cavendish is available right now from Barnes and Noble, and you can get signed copies (and learn more about his personal guided tours of London) from his website.
In this episode, I sit down with Australian salon owner Luke Reynolds to talk about one of the most powerful drivers of salon success, which he believes is investing in the personal development of your people.Luke shares how he's integrated monthly life coaching sessions, meditation practices, and even equine therapy into his team culture. It's a fascinating conversation about building confidence, communication, and community in the workplace, and the profound effect this has on the day-to-day salon environment.What I really loved about this chat is how naturally these initiatives grew into a cornerstone of Luke's business, creating a safe, supportive, and high-functioning team that clients notice and appreciate. We also touch on the challenges younger team members face today and how personal development tools can help them not just survive, but thrive. If you're passionate about building a culture that retains great people, this is one you won't want to miss.IN THIS EPISODE:[00:00] Intro and welcome[00:48] Meet Luke Reynolds and his culture-first approach[02:00] Why Luke brought in a life coach for his team[05:00] Addressing anxiety and mental health in apprentices[07:00] How personal growth improves communication and confidence[10:35] Creating a safe, vulnerable space for learning[13:00] Why Luke stays out of the sessions and what happens after[16:35] When the life coach couldn't come: Sound healing and meditation[19:45] How these initiatives impact salon culture and performance[21:30] A client's unsolicited feedback that says it all[27:11] Equine therapy as a team building day[30:00] Trust, communication, and personal breakthroughs with horses[37:10] What's next for Luke's team[38:44] Wrapping up and plans for a follow-up episodeWant MORE to help you GROW?
FORBIX — THE HAIRDRESSER WITH AN ARTIST'S TOUCHIn the heart of the town of Tagliaspunta, nestled among shops of all kinds, there's a hairdresser named Forbix, for women, men, teenagers, and children — though not too little. Forbix is no ordinary hairdresser: he has the magical touch of an artist. His scissors are made of silver and, as they cut, they whisper stories. His ivory comb makes hair shine, and his hairdryer doesn't blow air — it blows dreams.At his cutting station, he becomes a magician: the scissors, guided by his hand, flutter through the hair and, touch after touch — voilà! — the result is perfect.One day, the tree standing in front of his shop said to Forbix:“You are an artist, and I'm tired of my tangled mop of leaves. I'd love a little makeover,” it sighed, “and I'd make a great advertisement for you.”The hairdresser didn't need to be asked twice: he stepped outside with his enchanted scissors.Circling the tree with the flair of a genius, after a few confident snips, he trimmed the branches and turned the dry leaves into silver confetti that the wind carried away. The tree looked more radiant and alive than it had ever been, with fresh green leaves adorning it like braided ringlets.The next morning, two children — Sara and David — playful as ever, were hopping along the sidewalk when they saw the tree, so elegant and in a good mood, its leaves joyfully whistling.Sara had curls like little summer clouds, and David's hair stuck up like a tiny hedgehog.As they came closer, they asked in unison:“Who's the artist who did all this?”The tree replied: “The hairdresser, Forbix.”“We'd love to go too! Our hair is all messy and really needs a good fix. Our moms have been saying so for quite a while now.”“Well then, you'd better listen to them. Go on, go in,” the tree encouraged them with a whisper.David went in first, tripping over the marble step, followed by Sara who smiled and waved.Forbix, ever observant, welcomed them in and, running his hands through their hair one at a time, slowly began to cut with his magical scissors. The comb gently caressed their hair, which began to shine, and with the blow-dryer, dreams swirled through the air along with whispered stories.Looking at themselves in the mirror, their faces lit up with big smiles, while Forbix, pleased in turn, gave them a wink.Sara and David happily thanked him with a bow and a wave.Out on the sidewalk, they danced in a joyful circle around the tree, on whose branches little songbirds had perched — giving a cheerful concert, along with the leaves and the children.The true magic of Forbix lies not only in the tools of his trade, which he uses with an artist's passion, but also in his ability to listen — and bring a smile.-- Written by Lucia & Marco Ciappelli
In this episode we are going to the hairdresser. Joyce Diebels from Dutch with Joyce discusses a number of words and useful sentences, for when you want to have your hair done. - In deze nieuwe mini-les Nederlands gaan we naar de kapper. Joyce Diebels van Dutch with Joyce bespreekt een aantal woorden en handige zinnen voor als je je haar wilt laten doen.
Welcome to episode 300! It's a milestone I'm incredibly proud of, and I want to thank you for being part of the journey. Whether you're listening while walking the dog, doing the school run, or lifting weights at the gym, I'm grateful to have you here.In this episode, I'm sharing the 10 timeless principles of salon money management. These aren't fluffy ideas; they're hard-won lessons from my own experience and from years of coaching salon owners around the world. If you want to go beyond just “doing great hair” and actually run a profitable business, this one's for you. Let's make sense of the numbers and start building a business that works for you, not the other way around.IN THIS EPISODE:[00:00] Celebrating 300 episodes and listeners around the world[02:22] Why timeless business principles still matter[03:00] The hairdresser-to-business-owner journey[04:02] Why financial literacy matters more than talent alone[04:57] Principle 1: Revenue does not equal success; profit is the real goal[05:55] Principle 2: Separate your business and personal finances[06:38] Principle 3: Be careful who you take advice from[07:16] Principle 4: Learn to love your numbers[08:15] Principle 5: Focus on your core salon offering[09:00] Principle 6: More money isn't always the solution[09:36] Principle 7: More clients don't always mean more profit[09:53] Principle 8: Invest in your business and personal growth[10:16] Principle 9: Build an emergency fund, stuff happens[11:00] Principle 10: Money is a game, learn to play it wellWant MORE to help you GROW?
Yesterday Christian was surrounded by ladies at the hairdressers...See omnystudio.com/listener for privacy information.
In this episode, I'm joined by Narad Kutowaroo, Creative Director for Unite Haircare in the UK, to talk all things Fashion Week and specifically, the Runway Ready bootcamp that gives hairdressers the opportunity to work backstage.Narad shares how Runway Ready gives salon stylists real-world experience at London Fashion Week and beyond, and more importantly, how the skills learnt translate directly back into faster, better, and more confident salon work. We also discuss why styling is more than just “hair up,” how to thrive under pressure, and the impact this kind of creative experience can have on your confidence, speed, and even client attraction. Whether you're curious or committed, there's something here for everyone.IN THIS EPISODE:[00:00] Welcome and introduction to Narad Kutowaroo and Unite's Runway Ready bootcamp[02:23] Origins of Runway Ready - from US concept to global expansion[03:25] The inspiration behind opening doors to Fashion Week[05:33] What to expect during the two-day bootcamp[07:35] Who can enrol and what are the experience level requirements[15:59] Experience levels - from new graduates to 30-year veterans[22:13] Benefits for salon owners sending their teams[32:38] The motivation and transformation of a Fashion Week experience[35:23] Mix of salon employees and self-employed stylists[39:03] Biggest misconceptions about editorial work and who is suited for this type of work[44:22] How to find out more about Unite's Runway Ready bootcamp and connect with NaradWant MORE to help you GROW?
In this episode, I'm sharing a real-life story from one of the salon owners in my online money course. She found herself heading into a cash flow crisis, not because she was doing something wrong, but because life happened. Staff resignations, injuries, and pre-booked leave collided to create a perfect storm of reduced income. The good news? She saw it coming. And that's the power of planning.We walk through the strategies I shared with her, what to do, what to avoid, and most importantly, how to stay calm and proactive. Whether you're in a financial squeeze or just want to bulletproof your business, this episode is packed with practical advice and a big reminder: the best way to survive a crisis is to see it coming and prepare before it hits.IN THIS EPISODE:[00:00] Introduction and today's topic: managing a cash flow crisis[00:55] Real-life scenario from a salon owner in the Money course[04:57] Ideas to increase income before touching savings[06:22] Strategies for short-term staffing solutions[08:55] Reducing outgoings: where to trim the fat[10:12] Hiring strategically: assistants and productivity[14:41] 10 key lessons for navigating a cash flow crunch[18:03] Free resources and upcoming Money course infoWant MORE to help you GROW?