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Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff and fellow Canadian shop owner Mike Pereira discuss industry challenges, such as the flat-rate pay system at dealerships, emphasizing how it discourages teamwork and impacts job satisfaction. Both Jeff and Mike highlight the importance of ongoing technical and business training in today's rapidly changing industry and discuss the need for better collaboration and transparency among local shop owners.00:00 Some Sports Take WAYYYY Too Long10:25 Unfair Work Distribution Observed11:50 Turn Up the Radio Solution16:02 Flat Rate Challenges in Learning22:29 Shared Experiences in the Industry30:46 "Highly Recommend Brian's Class"34:48 Valuing Time Over Money38:23 Supportive Owners Embrace Change45:26 Selective Customer Intake Strategy49:10 Evaluating Vehicle Part Quality57:10 Car Enthusiast's Euro Car Insights01:01:08 Unfair Work Conditions at Dealership01:05:20 Proactive Work Culture Insights01:08:18 Training Adjustments at Work01:18:02 Digital Tread & Rotor Measurement01:20:28 Vehicle Inspection Photo Transparency01:25:41 Trust Car Claims Carefully01:30:41 Focus on Business Skills, Not Tech Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232
Dr. Kevin Day joins Dr. Lona to break down one of the most overlooked but impactful systems in any office: the Day 3 conversation. As a leader known for his clarity, structure, and passion for patient experience, Dr. Kevin explains how Day 3 sets the tone for long-term retention, team harmony, and sustainable scaling. Together they discuss why Day 3 is more than a check-in—it's a powerful opportunity to align expectations, eliminate miscommunication, and shape lasting behavior. Key Highlights01:35 – The Day 3 concept is introduced as the foundation for expectations and agreements that benefit the patient, the provider, and the community.03:45 – Learn why most miscommunications and patient confusion stem from not setting clear behavioral guidelines early in care.05:43 – Discover how early patient training reduces long-term friction, especially as your volume grows and you want your time back.07:51 – Understand how proper boundaries prevent burnout and help scale the schedule without losing personal connection or results.11:18 – A step-by-step look at how to structure a Day 3 conversation including flow, behavior expectations, and the role of written documentation.13:21 – Learn how to separate clinical time from consults and why creating boundaries around appointments boosts patient satisfaction.14:18 – Tips for turning Day 3 into a referral opportunity through value alignment, vision sharing, and the right timing.15:05 – Why repetition is essential to create patient mastery and how to reinforce expectations through staff training and patient copies.16:26 – A reminder to stay accountable to the structure you create or risk undermining your authority and consistency.18:05 – Ideas to personalize your own Day 3 by identifying team stressors and patient behavior patterns that can be corrected early.21:43 - Dr. Malcom is joined by Success partner, Dr. David Fletcher, from CLA Wealth. Discover how CLA's advanced scanning technology helps chiropractic practices attract new patients, boost conversions, and improve retention. By making nervous system health visible and measurable, CLA gives practices powerful tools to communicate progress, set goals, and build long-term patient relationships. Resources MentionedRegister Now for the TRP Conversion & Retention Immersion - June 27 & 28, 2025 in Sydney, AUS - https://theremarkablepractice.com/upcoming-events/ For more information about CLA Wealth please visit: https://insightcla.com/To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcastTo schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcastFollow Dr Bobby on Instagram: https://qr.me-qr.com/WOz1qy6E Follow Dr Lona on Instagram: https://qr.me-qr.com/o2oFbovyLearn what it takes to be Remarkable!: https://theremarkablepractice.com/
How Your Favorite Movies Reveal Your Leadership Style, with Bryan Coley, REEL Experiences (North Fulton Business Radio, Episode 877) What if your favorite films could unlock insights about your leadership, communication style, and team dynamics? Bryan Coley, founder of Reel Experiences, joins North Fulton Business Radio host John Ray to explore how the movies we […] The post How Your Favorite Movies Reveal Your Leadership Style, with Bryan Coley, REEL Experiences appeared first on Business RadioX ®.
How Your Favorite Movies Reveal Your Leadership Style, with Bryan Coley, REEL Experiences (North Fulton Business Radio, Episode 877) What if your favorite films could unlock insights about your leadership, communication style, and team dynamics? Bryan Coley, founder of Reel Experiences, joins North Fulton Business Radio host John Ray to explore how the movies we […]
Your dental practice is only as strong as the people behind it—and if you're not shaping your culture with intention, someone else is. In this episode, we dive into what it really takes to create a happy, high-performing team that grows your practice from the inside out. To help us reframe how we approach leadership and growth, I'm joined by Bianca Dornan, founder of Practices Made Perfect. With 20+ years of in-the-trenches consulting experience and a hands-on approach that's reshaped practices across North America, Bianca brings rare clarity to the chaos many dental teams face. We cover everything from hiring strategies and training systems to retention KPIs and creating a “no gossip” culture where your team actually thrives. Whether you're an overwhelmed owner or a team leader struggling to keep morale up, this episode offers a roadmap to building the kind of dental practice where both your team and your patients want to stay. In this episode, we explore: ✅ The real reason culture fails—and how to rebuild it intentionally ✅ How to hire based on values (not just skill) ✅ What it really costs to train a new employee—and why training should never stop ✅ The connection between low patient retention and untrained front-desk teams ✅ Why your current treatment plans might hold millions in lost revenue ✅ How to turn your team into your best strategic asset — Key Takeaways 00:41 Introduction and Sponsorships 03:15 Meet Bianca Dornan: A Dental Consultant's Journey 04:00 Understanding Practice Culture and Its Importance 10:47 Strategies for Improving Practice Culture 13:56 The Importance of Continuous Training 18:13 Patient Retention: A Key Performance Indicator 26:43 Hiring the Right Team Members 31:21 Upcoming Event: Unoia Retreats 36:20 Lightning Round Q&A 39:00 Conclusion and Final Thoughts — Connect with Bianca:
In this episode of the Voice of Influence podcast, host Andrea interviews Maranda Adams, co-CEO of Blair Freeman, a women-owned construction firm. Maranda shares her journey from establishing a real estate investment company in 2010 to co-founding Blair Freeman in 2018. She discusses the significance of North Omaha, the challenges and triumphs in the construction industry, and the importance of being solution-driven, innovative, and empathetic. Adams also emphasizes the value of mentorship, shared leadership, and the role of community support in balancing personal and professional life. Tune in for an inspiring conversation filled with insights on leadership, entrepreneurship, and community transformation. 00:00 Introduction to the Podcast 00:04 Meet Miranda Adams: Visionary Leader 00:57 The Birth of Blair Freeman 02:04 Revitalizing North Omaha 03:12 Miranda's Real Estate Journey 07:38 Shared Leadership at Blair Freeman 10:26 Balancing Leadership and Family 16:18 Integration Over Balance 17:53 Balancing Family and Business 18:25 The Power of Networking 19:43 Navigating Business Challenges 22:37 Team Communication and Problem Solving 23:36 Encouraging Careers in Construction 25:27 Leadership and Mentorship 29:13 Future Goals and Expansion 36:42 The Importance of Service Find the show notes here: https://www.voiceofinfluence.net/357 Mentorship Guide and Bonuses: Set Up for Success at Work
Welcome to the Sustainable Clinical Medicine Podcast! In this inspiring episode, Dr. Sarah Smith sits down with Ellen Tsai, a pediatric critical care physician educator and coach with a rich and varied career spanning over two decades. Ellen shares her journey from the high-intensity world of pediatric critical care to her work in bioethics, legal medicine, and now physician coaching. They dive deep into strategies for sustaining well-being in demanding medical fields, building strong team dynamics, and the importance of honest, compassionate communication with families facing tough decisions. Ellen also opens up about her own experience with burnout, the role coaching played in her recovery, and how she continues to support fellow physicians navigating similar challenges today. Whether you're interested in practical tips for creating a more sustainable clinical day, curious about the intersection of medicine and ethics, or seeking inspiration for your own path in healthcare, this episode is full of insights you won't want to miss. Here are 3 key takeaways from this episode: Investing in Team Communication & Safe Learning: Effective care in high-stress environments depends on open collaboration and psychological safety. Creating a space where team members—especially trainees—can ask questions and admit when they don't know something is essential for both patient outcomes and professional growth. Embracing the “Gray Zone” of Bioethics: Ellen Tsai's experience teaching bioethics reminds us that medicine is full of ambiguous, emotionally charged situations. Cultivating curiosity, empathy, and respect for differing values helps clinicians support families while navigating complex decisions—sometimes, just “having the conversation” is more important than reaching a quick decision. Proactive Self-care & Seeking Support: Burnout often surfaces quietly and insidiously. Ellen Tsai's candid discussion of her own journey highlights the need for early recognition, reaching out for help, and the value of coaching. She also emphasized that medical-legal events can be devastating, but do not define your competence or worth as a physician. Ellen Tsai Bio: I am a Certified Executive Coach and a Master Certified Physician Development Coach. I am a solo entrepreneur coach with a focus on coaching early-career professionals and physicians at all career stages. My goal is to help people achieve their fullest potential, both personally and professionally. -------------- Would you like to view a transcript of this episode? Click here **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don't forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.
1:50 -Craig's Journey Back to FootballCraig discussed his transition back to football, highlighting his long-standing interest in the sport. He thanked Michael for connecting him with Sean, which allowed him to watch games and evaluate talent. Craig expressed enthusiasm about potentially continuing in football after his current career in skeleton.6:18 -Childhood Football Idols and Their ImpactIn a conversation about football, Craig reflects on his admiration for Alan Shearer, which was sparked by his father's excitement when Shearer signed for Newcastle. He describes Shearer as a complete player who embodied the qualities he valued in football. Michael adds context about the era's wealth of striking talent in England, highlighting how players like Shearer would still be top choices today.9:26 -Discussion on Sports Philosophy and Influential TeamsCraig discussed his fascination with rugby, particularly the New Zealand All Blacks, noting their collective spirit and dedication to the team and country. He referenced the book "Legacy" by James Kerr, which outlines the importance of leaving a positive impact. Michael added his thoughts on the San Antonio Spurs, reflecting on the influence of coach Greg Popovich and the strong relationships he built with players over his 26-year career.13:06 - Understanding Skeleton BobsleighCraig detailed his experience in skeleton bobsleigh, highlighting the sport's unique headfirst position and the speeds of 70 to 80 miles per hour. He discussed the different types of corners on the track, which can have varying pressures and characteristics, and how these affect the athlete's navigation and strategy during a run.26:29 -Introduction to Skeleton Sport JourneyCraig recounted how he discovered the sport of skeleton through a talent ID program after his father encouraged him to apply. He described the initial trials, which included a series of physical tests, and his excitement during the final stage in Lillehammer, where he experienced sliding for the first time. Despite his initial apprehension, he found the experience exhilarating.33:32 -Craig's Journey in Sports and Overcoming ChallengesCraig recounted his positive experience with a sports initiative, expressing his eagerness to participate again after initially trying it. He noted that out of ten participants, only one athlete was adamant about not returning, highlighting the varying reactions among athletes. Craig pointed out that many pursue athletics out of determination rather than passion, which can lead to challenges in adapting to the lifestyle.37:31- Memory Recall and Technique in SportsCraig explained the gradual process of training in sledding, starting from slower corners and building up speed while wearing a race suit. He emphasized the significance of memory recall for athletes, as coaches may not always be present to provide feedback on every corner. Michael contributed by discussing how similar gradual training methods could be applied in other sports, noting the unique challenges sledding presents.48:08 - Team Communication and Collaboration in SportsCraig highlighted the collaborative nature of training within a competitive sports environment, where athletes share insights about their performance on specific corners of the track. He noted that this open communication helps athletes unlock solutions to improve their runs. Michael contributed by questioning how similar communication practices could be implemented in football. Hosted on Acast. See acast.com/privacy for more information.
Deniz Ari: Stakeholder Management Rhythms for Successful Scrum Masters Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. For Deniz, successful Scrum Masters create environments with positive team dynamics, easy communication, and a focus on continuous improvement that leads to valuable deliverables. The key indicators include whether team members can speak freely, whether there's trust between team members, and if the team feels like "a safe place to fail." Deniz recommends admitting your own mistakes in front of the team to model vulnerability, continuously observing team interactions, and noticing whether teams openly discuss obstacles. For stakeholder management, Deniz suggests establishing regular catch-up calls with leaders to keep team messages in the conversation and setting up routine discussions with stakeholders to maintain alignment. Featured Retrospective Format for the Week: The Worst Retro Deniz shares a playful yet effective retrospective format called "The Worst Retro," conducted using a MURAL board. The session begins with an energy/mood check to establish the team's current state. Then it moves into three key sections: what team members remember from the sprint, how they could make the next sprint worse, and finally deciding what actions to take next. Deniz explains that the power of this approach lies in using humor to discuss serious problems—by asking how to make things worse, team members can indirectly highlight what's already not working. This format creates an informal, relaxed environment where people feel comfortable addressing challenging topics that might otherwise remain unspoken. Self-reflection Question: How might introducing an element of humor or "reverse thinking" help your team discuss problems they've been avoiding in traditional retrospective formats? [The Scrum Master Toolbox Podcast Recommends]
In this episode, we sit down with Lisa-Maree Blumenfeld, a seasoned HR leader with over 25 years of experience, to discuss her journey in the world of Human Resources and her passion for helping startups build strong, people-first cultures. As the founder of Retain and co-founder of Eleven, Lisa-Maree shares her insights on scaling businesses while ensuring a solid and compliant HR foundation. Key Topics Discussed: Lisa-Maree's career journey and her extensive experience with startups and established corporations The importance of crafting scalable HR strategies in fast-growing companies How Eleven empowers leaders to enhance communication with their teams The role of empathy in HR leadership and executive coaching Navigating the challenges and chaos of building high-performing teams Insights on work-life balance and the importance of joy in both personal and professional life Guest Background: Before launching Retain and Eleven, Lisa-Maree was the VP of People at Expa, where she played a crucial role in scaling HR for over 20 startups. Her career also includes leadership positions at Lyft, NinthDecimal, and Aria Systems, alongside roles at PG&E and Blue Shield of California. Fun Facts: Lisa is a proud mom of four and loves live music, often attending concerts in her free time. She is currently on a mission to persuade her husband to adopt another puppy! Resources Mentioned: Retain Eleven Connect with Lisa-Maree: LinkedIn: Lisa-Maree Blumenfeld
Jason Griffith is the Co-Founder and Co-CEO of Synco, a centralized messaging platform designed to streamline communication for property management teams like LeFrak and Kaled Management. Synco addresses the challenges of fragmented communication channels by providing a real-time, collaborative environment that enhances operational efficiency across office staff, on-site teams, and external vendors. Prior founding Synco, Jason co-founded SiteCompli, a compliance automation platform utilized across over 1 million residential units and 70% of Class A office properties in New York City. SiteCompli became part of Inhabit, a collective of property management software companies backed by Insight Venture Partners and Goldman Sachs.(01:35) – Jason's Journey from SiteComply to Synco(04:48) – The chaos of property management communication(07:25) – Centralization & adoption challenges(10:24) – Integration & real-world use cases(23:59) – Feature: CREtech: Join CREtech New York 2025 on Oct 21-22 for the largest Real Estate meetings program. Qualified Real Estate pros get free full event pass plus up to $800 in travel and hotel costs. See if you qualify and apply by emailing tangentcommunity@gmail.com.(24:56) – Business model & growth(27:08) – ROI & future communication trends(31:14) – Venture scale business & exit strategies(34:22) – Zach & Jason origin story(37:16) – Advise for entrepreneurs & creative marketing (39:42) – Collaboration Superpower: Bob Faith (Greystar CEO), Stewart Butterfield (Slack Co-founder) & Jeff Bezos
Are you a dental professional struggling to balance exceptional patient care with a thriving practice? Discover the secrets to building genuine relationships and transforming your team dynamics with industry veteran Callie Ward!In this powerful interview, Callie, a Business Development Consultant at Dash Dental Consulting, reveals how miscommunication and a lack of authentic leadership can sabotage your practice's potential. Learn how to move beyond procedures and metrics to truly connect with your patients and team on a human level.Callie's 30+ years of experience shine through as she shares practical strategies to:Boost case acceptance through genuine patient relationships.Reduce team turnover by fostering a culture of trust and communication.Enhance patient experience by prioritizing human connection over transactions.Unlock deeper levels of fulfillment in your dental career.If you're ready to create a practice where both your team and your patients feel valued and heard, this episode is for you. Callie's insights will inspire you to transform your practice, enhance your relationships, and rediscover the joy of dentistry.Don't miss this opportunity to revolutionize your approach to dental practice management! Tune in now and start building a practice that truly resonates.Learn more about Callie Ward and her work:https://dashdentalconsulting.comWe a-DOOR-e our listeners! Find out more about The Mint Door:
In Part 1 of Mike Lejeune's interview with Stephen Gaffney on Strategies for Tomorrow's Leaders, they delve into what it takes to build a consistently high-achieving team. Stephen emphasizes that trust and honest communication are essential for great teamwork. He and Mike discuss how leaders can create an environment where team members feel comfortable sharing concerns and real feedback—without fear. Stephen explains that when people feel emotionally safe, they're more likely to speak up about problems and contribute ideas, which ultimately drives better results. In fact, he shares a story of a struggling team that turned their performance around once they made open, honest conversations a daily habit. Another key theme of this episode is the importance of focusing on outcomes instead of just effort. Stephen challenges leaders to rethink how they define success: it's not about how hard people try, but what they actually accomplish. He offers practical tips for shifting a team's mindset toward results, like setting clear goals and rewarding achievements. Throughout the conversation, you'll hear real-world examples and simple strategies that any leader can use to boost trust, encourage open dialogue, and keep their team focused on what really matters. Highlights Why people don't tell the truth at work: Stephen shares the top reason and how to fix it A team transformed: How a struggling team turned around once honest feedback became the norm Results vs. effort: The culture shift that happens when you reward outcomes instead of hours worked Inviting tough feedback: Stephen's tips for making it safe for your team to speak up (even with bad news) No more “shooting the messenger”: What to do as a leader when you hear uncomfortable truths Consistency in performance: Why high-achieving teams focus on repeated wins, not one-off successes Key Takeaways Create psychological safety for honesty. Teams perform best when people feel safe to speak up with the truth. Measure success by results, not effort. Emphasize outcomes achieved instead of hours spent or “trying hard.” Invite candid feedback often. Regularly ask your team for honest input and listen without getting defensive. Lead by example. Admit your own mistakes and share your honest thoughts respectfully – it sets the tone for everyone else. Make accountability a team effort. Encourage team members to hold each other responsible for results, not just rely on the boss. Focus on solutions, not blame. When things go wrong, discuss how to improve and reach the goal next time rather than pointing fingers. Connect with Steven Gaffney on LinkedIn: https://www.linkedin.com/in/stevengaffneycompany/ Your Free Leadership Gravitational Pull Assessment: https://stevengaffney.com/leadership-gravitational-pull/
In this teaching practice byte (TPB), we bring you Professor Andrew Begel to discuss how to support communication for project teams through the lens of supporting our neurodivergent students. We first discuss briefly why there is a greater awareness of neurodiversity. Then we go into how to support student communication within a team setting, regardless of your students' neurotype, since it turns out all students need to be taught how to communicate more effectively! This TPB discusses concrete ways to identify hidden communication activities and how to scaffold them so students aren't guessing and doing them poorly. See the transcript on the website (https://csedpodcast.org/blog/s4e10_tpb_team_communication_neurodivergence/)
In this candid episode, Dr. Bruce Baird shares why most team problems aren't really team problems—they're leadership problems. Learn how better onboarding, clearer expectations, and courageous conversations can radically change the culture, productivity, and future of your dental practice.
I've experienced my fair share of turmoil in life, both business and personal. What that has taught me is that chaos and friction are the biggest indicators that change is necessary. In this episode, I'll share what you can do to mitigate friction and achieve the transformation that will take you one step further on your journey.Here are 3 Key Takeaways:Embrace the Chaos: Depending on what experiences you've had, you may not take kindly to chaos. My encounters, however, have led me to understand that I must first embrace the disorder and identify the root of the chaos. Instead of desperately fighting or rejecting the chaos, acknowledging it as a symbol of change is the way to go.Team Communication is Key: When I'm facing chaos, I prefer to communicate with my team and discuss how we can collaborate to reduce the friction. I've found that this leads not only to effective solutions but also builds a stronger knit and more optimal network which prevents problems from reoccurring. Master Your Methodology: I focus on seamless integration of sales and marketing to streamline my business operations. A well-executed marketing strategy ensures your audience knows, likes, and trusts you, simplifying the sales process and driving revenue. I always say excellent marketing without ample work in sales is like walking away from a gold mine.Master Your Journey
Kuba offers up her shoe today to Bethany, fully prepared for Bethany to beat her. While tempted, Bethany engages in a conversation with Dr. Kuba regarding a recent (gasp) drama development at her office. In an effort to make swift and necessary changes, Bethany suggests a couple of schedule changes to Dr. Kuba. The team was not a fan of the changes! Dr. Kuba and Bethany dialogue about what they could have done differently and give advice to practice owners on how to make effective changes in their practices. Previous Episodes Worth Revisiting: S3:Episode 29 – How to Solicit Genuine Feedback from EmployeesS2:Episode 45 – When Team Members ComplainsMarch Content available! Check out our brand new section in the MDD Digest (Level 2 and 3 membership) – Sweet Sally Solutions, a section dedicated to your amazing team. Give them the tools they need to help you digest the digest! Subscribe Today!! Managing Dental Drama SubscriptionMissed the previous subscription months? Don't fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for more helpful documents in the near future!
If you've ever felt frustrated by disorganized team chats, reps who go off the radar during the day, or miscommunication that costs you deals, you're not alone. Most sales teams rely on free apps or outdated tools that weren't built for the fast-paced world of D2D sales—and it's killing their performance.In this episode, Jaden Lindquist, VP of Sales at Pronto, reveals why most messaging systems set sales teams up for failure and how top-performing teams create accountability, structure, and real-time engagement without micromanaging.Is your current system actually helping your reps succeed—or holding them back?
The FastForwardAmy Show: About Perfectly Imperfect Entrepreneurship
Tired of endless meetings and chaotic team communication? In this episode, I break down my top 4 communication strategies to streamline your workflow, reduce meeting time, and get better results with your team.You'll learn:✔️ how to implement a Forward Meeting to structure your week✔️ the exact meeting template my team and I use to cut down on wasted time✔️ why WhatsApp is ruining your focus (and what to use instead)✔️ how a simple task manager can transform your team's productivityDo you want my personal meeting template? DM me "MEETINGTEMPLATE" on Instagram @FastForwardAmy, or grab it here: fastforwardamy.com/meetingtemplateAre you interested in joining my Selfmade Millionaire Mastermind? DM me "MILLIONAIRE" on Instagram @FastForwardAmy and let's chat! Follow me on Instagram for more business and mindset tips: instagram.com/fastforwardamy Discover my free trainings and ebooks: fastforwardamy.com/freeresources
In this episode of The Friday Habit, Mark Labriola and Benjamin Manley welcome Natalie Dawson, EVP and partner at Cardone Ventures, to discuss her new book 'Teamwork' and the essential strategies for building high-performance teams. The conversation covers Natalie's journey from a failed business leader to a successful entrepreneur, the importance of team alignment, practical tools for team development, and effective hiring strategies. They also explore how to pitch ideas to a team and maintain alignment as the team grows. In this conversation, Mark Labriola II discusses the importance of effective team communication, onboarding strategies, training processes, employee termination, and compensation structures. He emphasizes the need for daily team meetings to foster a winning culture, the significance of intense onboarding to assess new hires, and the necessity of correcting issues promptly to maintain a healthy work environment. Additionally, he shares insights on how to structure compensation to motivate employees and align their goals with the company's vision. TakeawaysThe Friday Habit encourages a mindset of excitement and positivity.Building a high-performance team requires practical tools and strategies.Alignment within a team starts with clear mission and values.Failure can be a powerful teacher in leadership.Creating a culture of development is essential for growth.Effective hiring involves understanding candidates' long-term goals.Communication is key to gaining team buy-in for new ideas.Documenting processes helps in scaling a business.Team dynamics can be assessed through personality tests.Business owners should act as coaches to their team members. Implement daily all-team meetings to share wins.Onboarding should be intense to assess fit quickly.Use the Tell Me, Show Me, Let Me, Coach Me method for training.Correct issues in the moment to prevent escalation.Build a culture that encourages accountability and engagement.Incentivize employees with clear compensation structures.Foster a winning culture to improve morale.Document processes to ensure consistency in training.Encourage team members to take ownership of their roles.Align employee goals with the company's vision for growth.
In this episode, Ray Sclafani discusses the importance of effective communication in business, particularly within financial advisory teams. He outlines a four-step approach to enhance communication practices, which includes analyzing current communication channels, identifying gaps, building a communication framework, and strengthening communication through practice. The episode emphasizes the ripple effect of improved communication on team dynamics, client experiences, and overall business success.Key TakeawaysEffective communication is crucial for employee retention and profitability.Identifying gaps in communication can lead to significant improvements.Building a shared communication framework fosters collaboration.Training in communication can lead to higher team satisfaction.Clear agendas in meetings keep discussions productive.Clients notice and appreciate aligned and collaborative teams.Creating a culture of trust enhances overall business performance.For more information click here to visit The ClientWise Blog.Find Ray and the ClientWise Team on the ClientWise website or LinkedIn | Twitter | Instagram | Facebook | YouTubeTo join one of the largest digital communities of financial advisors, visit exchange.clientwise.com.
Teniah was admitted to the acute care hospital with community-acquired pneumonia. She reports shortness of breath and fatigue. Auscultation reveals decreased breath sounds in the right lower lobe, and SpO₂ drops from 95% to 88% with exertion. Resting vital signs: HR 92 bpm, BP 142/86 mmHg, RR 22 breaths per minute. Which finding requires the MOST immediate communication with the medical team?A) Decreased breath sounds in the right lower lobeB) Blood pressure of 142/86 mmHgC) Resting respiratory rate of 22 breaths per minuteD) Oxygen desaturation to 88% with exertionJoin the FREE Facebook Group: www.nptegroup.com
On today's episode of The Goats of Growth, we're joined by Rob Merklinger, SVP of Global Sales at JRNI to discuss the key traits that drive sales success—curiosity, teamwork, and effective coaching. Rob shares lessons from his leadership journey, the challenges of first-time management, and the impact of domain expertise in sales. He also dives into the importance of sales enablement, training for new hires, and simplifying sales processes for better results. Tune in to hear Rob's insights on:
Communication is the heartbeat of leadership, yet it's where many leaders fail. In this episode, I'm going to unpack five common communication mistakes leaders make and, most importantly, practical strategies to fix them. Let's dive in. >> Links mentioned within
In this episode of Unlocked, we dive into the complexities of workplace politics, because let's face it, they're unavoidable. From dealing with nepotism to managing relationships with your boss and fostering transparency, we tackle the challenges head-on. You'll learn practical strategies to navigate tricky environments, maintain professionalism, and build trust, all while staying true to your values. Whether you're facing office drama or just want to strengthen your workplace relationships, this episode gives you the tools to rise above the noise and thrive. Website: skotwaldron.com
Learn powerful digital task management techniques using Remember The Milk to organize team communications, track delegated tasks, and boost your productivity instantly. For more, visit the blog post: https://frankbuck.org/team-communication
In this episode of Our Kids Play Hockey, Lee, Christie, and Mike sit down with Matt Dumouchelle, the creator of the Hockey Factories series and podcast via The Coaches Site. Matt's in-depth exploration into elite hockey development programs worldwide has uncovered the secret ingredients behind their success—not just in creating great players, but in cultivating outstanding people.Matt shares insights from his research, including the importance of community among coaches, redefining success in youth hockey, and how the world's top hockey programs prioritize development over immediate results. Whether you're a parent, coach, or hockey enthusiast, this episode is packed with actionable advice and thought-provoking perspectives.--Key Takeaways:1. Coaching Community: Top programs succeed through constant coach collaboration across age groups.2. Redefining Success: Success is more than wins—it's about character, skills, and a love for hockey.3. Culture Matters: Programs like Frolunda focus on pride and long-term development over short-term results.4. Patience Wins: Gradual, long-term growth is more effective than instant success.5. Free Improvements: Positive culture and coach collaboration are impactful and cost nothing.--Practical Tips for Coaches and Organizations:• Build Coaching Unity: Regular meetings ensure aligned goals and best practices.• Broaden Winning: Measure success through growth, engagement, and teamwork.• Highlight Off-Ice Success: Celebrate players' academic and personal achievements.• Promote Position Versatility: Let kids try multiple roles for well-rounded development.• Supportive Parents: Guide parents to prioritize long-term growth over immediate results.--#HockeyDevelopment #OurKidsPlayHockey #HockeyFactories #YouthHockeyClick To Text The Our Kids Play Hockey Team!Looking to get your coach a great gift this season?Lee has recently re-released his team building philosophy - How to Win: A Step-by-Step Guide to Creating a Championship Culture for Your Team! This new edition expands on Lee's acclaimed 2017 release with fresh insights, updated strategies, and practical tools. Grab a copy now on Amazon - https://a.co/d/9tDlwnCHave A Topic You Want Us To Cover? Let us know!Please Be Sure To Subscribe & Leave A Review For Us On Apple Podcasts, doing so helps our show grow!Follow Us On Social Media: Facebook Group X Instagram LinkedIn YouTube
Antti Horelli: The Three-Day Sprint Planning Nightmare - Learning from Agile Failure Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Antti shares a critical learning moment from his early Scrum Master days when a sprint planning session extended to three days due to poor preparation. The team discovered that backlog items were much larger and different than expected, while unexpected background decisions further complicated the planning. This experience highlighted the vital importance of proper refinement work and maintaining clear communication channels about decisions affecting the team. Self-reflection Question: How do you ensure your team has sufficient context about upcoming decisions while avoiding information overload? [The Scrum Master Toolbox Podcast Recommends]
Send us a textEffective One-on-One (and Two-on-One Meetings): Tips and StrategiesIn this episode, Jen and Todd discuss the importance and strategies of conducting effective one-on-one and two-on-one meetings with staff. They share insights on preparing for meetings, setting the right tone, focusing on core values and goals, and maintaining open communication with employees. The conversation also touches upon addressing constructive criticism with empathy, using metrics and KPIs for evaluations, and the essential role of leadership in fostering a positive work environment. Jen and Todd provide practical tips and personal experiences to help business owners and managers conduct productive and meaningful staff meetings.00:00 Introduction and Small Talk00:21 The Importance of Meetings01:24 Opening Takes: TikTok Shutdown and Focus05:28 Diving into One-on-One Meetings09:30 Building a Strong Team Culture14:02 Preparation and Metrics for Effective Meetings15:53 Starting with Bright Spots16:31 Understanding Employee Perspectives17:42 Addressing Anxiety in Meetings19:13 Diving into Metrics and KPIs20:36 Setting and Reviewing Goals25:06 Empathy and Specific Feedback28:32 Accountability and Follow-Up30:23 Concluding Thoughts and Next StepsLinks and Stuff:Our Newsletter Mentoring InquiriesFind more of our things:InstagramHello Hair Pro Website
Send us a textIn this dynamic episode of the Customer Success Playbook, Roman Trebon shares essential strategies for maximizing meeting effectiveness in 2025. He addresses the common challenge of calendar congestion and provides actionable frameworks for ensuring meetings deliver real value. From implementing clear agendas to managing attendee lists strategically, Roman offers practical solutions to transform meeting culture and boost productivity.Detailed AnalysisThis episode delves deep into the transformation of meeting efficiency, a critical challenge facing business teams in 2025. Roman Trebon presents a comprehensive approach to meeting management that combines strategic planning with practical execution.The discussion centers around several key principles:Agenda-First Approach: Roman emphasizes the fundamental importance of having clear agendas before any meeting takes place. Without a defined purpose and structure, meetings risk becoming unfocused and unproductive.Objective-Driven Framework: A noteworthy practice shared is the use of a simple yet powerful question: "How will I know when the objective of this meeting has been met?" This creates clarity and purpose for all participants.Selective Attendance: The episode challenges the common practice of over-inviting participants to meetings. Roman advocates for a more targeted approach, ensuring only essential contributors are present.Time Management Protocol: The discussion addresses the importance of staying on topic and managing meeting time effectively, including the need to park tangential discussions for separate conversations.Standardized Meeting Frameworks: Roman proposes implementing consistent meeting structures across organizations to create predictability and efficiency.The episode concludes with practical implementation strategies, including applying the "keep, kill, or start" framework to existing meeting schedules. This systematic approach helps teams eliminate unnecessary meetings while prioritizing those that deliver genuine value.For business leaders and team managers, this episode provides actionable insights to transform meeting culture and reclaim productive time. The strategies presented are particularly relevant in today's hybrid work environment, where effective meeting management is crucial for maintaining team productivity and engagement.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.
It is a new year and a new opportunity to make BIG plans for education in 2025! In this episode, Dr. Kuba and Bethany discuss the importance of utilizing the energy and enthusiasm of January to propel you into planning some great education opportunities for you and your team. Open your parameters and include non-dental conferences and get a large pool of opportunities. Then, begin to narrow based on location, time of year, and content. Dr. Kuba discusses the risks of traveling as a team but encourages listeners as she shares about her recent registration of her and her team for the 2025 AAPD. Listen in and get pumped up to find some great CE for you and your team! Previous Episodes Worth Revisiting: Taking Control of Your 2024 Schedule Continuing Education Resources – Some Free and Easy, Some Expensive and More ComplexJanuary Opportunity – 20% off Consulting Crash Course if you register by January 31, 2025! Bethany and Dr. Kuba say “Don't be a Dummy” and “Don't Be Laughable” – Sign up for your CONSULTING CRASH COURSE today! This is a course designed ONLY for you and your team. Take your practice to the next level!! Email us at managingdentaldrama@gmail.com today to secure a spot for your team! ⏰January Bonus Content Now Available! Subscribe Today! Managing Dental Drama Subscription**Apple users, we recommend that you sign up through the website first so that you aren't charged additional iOS fees. Once you've signed up, then you can download and utilize the app for subscription content.**Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!
In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan share a thought-provoking segment with Doug Holliday, author of Rethinking Success: Eight Essential Practices for Finding Meaning in Work and Life. Doug explores the significance of vulnerability, owning your story, and fostering authentic communication in leadership and relationships. Learn how asking the right questions, embracing imperfection, and understanding the stories of others can transform both personal and professional connections.KEY TAKEAWAYS[00:00:40] Understanding Team Dynamics[00:01:55] The Power of Vulnerability[00:02:24] The Impact of Social Media on Youth[00:04:19] Owning Your StoryQUOTES[00:01:38] "Instead of looking for answers, why don't we try to identify the 20 best questions that'll help us get to the best answer?"[00:02:03] "People are attracted to our broken parts. Nobody's really attracted to perfection."[00:03:16] "To be nobody but yourself in a world that's trying to make you someone else is the bravest thing you can do." – E. Cummings (cited by Doug Holliday)[00:04:31] "Everybody has a story. Don't think for a minute anyone you encounter doesn't have their own."[00:05:12] "There are no heroes, no victims—just a story."[00:05:39] "What people want to see isn't perfect people, but authentic people."Connect and learn more about Doug Holladay through the link/s below.https://www.linkedin.com/in/dougholladay/Enjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
Accountability is often mistaken for micromanaging or finger-pointing. But true accountability isn't about control; it's about creating a culture of ownership, trust, and clarity. In this episode of Unlocked, we break down why most leaders get accountability wrong and how you can rethink it to empower your team, not stifle them. Discover the uncomfortable truths about leadership, the power of clear expectations, and why feedback is a two-way street. If you're ready to transform your team dynamic and challenge the way you think about accountability, this episode is for you.
Ever feel like you're wearing two hats at once—trying to get things done while also being the leader who inspires others to do the same? Many leaders struggle to shift from being a doer to guiding and empowering a team of doers.In this conversation, Julie Ellis, an executive coach to top corporate leaders and scaling entrepreneurs, shares practical insights and mindset shifts to help you embody the kind of leadership that attracts respect, loyalty, and results.Tune in to hear:- Practical strategies for transitioning into a leadership role- How to decide when to lead from the front, work alongside your team, or support from behind- Ideas for ways to give team members opportunities for growthThis conversation is full of practical advice, relatable stories, and valuable insights into what it takes to be a successful leader.Click here to check the full show notes
** Originally published on February 15, 2023 **Here's a star replay episode, another one of my favorites! Apparently, it's one of yours too - as one of the most downloaded episodes so far. Michelle does an amazing job walking through all things Operations for GTM. What should we cover next on the show? DM me, comment, or write a review to share feedback. I appreciate you! - Jane--In this episode of "Women in B2B Marketing," host Jane Serra sits down with Michelle Kim, former Director of Sales Operations at Zendesk (now Senior Director, Sales & Customer Success Operations at Culture Amp). Michelle shares her career journey from sales to customer success operations and her current role in sales ops. The discussion highlights the distinctions between sales operations and revenue operations (rev ops), emphasizing the importance of communication and collaboration among sales, marketing, and customer success teams. Michelle also discusses challenges in forecasting, the balance between data and human elements, and offers advice for those new to operations. The episode provides valuable insights for marketing professionals aiming to enhance operational efficiency.Michelle talks us through:Her professional journey from sales to customer success operations and sales operations.The distinction between sales operations and revenue operations (rev ops).The importance of communication and collaboration among sales, marketing, and customer success teams.Responsibilities and strategies involved in sales operations, including territory management and forecasting.The debate between centralized and decentralized operations models.Challenges in achieving accurate forecasting in a fluctuating economy.The significance of research and understanding existing processes in operations roles.Balancing data-driven decision-making with the human element in operations.Motivating team members by understanding individual motivations and aligning them with business objectives.Advice for individuals new to operations on self-management and identifying operationally inclined team members.Key Links:Guest: Michelle Kim: https://www.linkedin.com/in/michellejykim/Host: Jane Serra: https://www.linkedin.com/in/janeserra/ Mentioned in this episode:Women in Revenue community: https://womeninrevenue.org/The amazing Sydney Sloan (future WIB2BM guest!): https://www.linkedin.com/in/sydsloan/Dimitri Tamparopoulos: https://www.linkedin.com/in/dimitri-tamparopoulos/[Book Reco] How Women Rise: https://www.howwomenrise.com/Michelle's Podcast Recommendations:The Revenue Engine: https://podcasts.apple.com/us/podcast/the-revenue-engine/id1554168319UnapologeTECH: https://podcasts.apple.com/us/podcast/unapologetech/id1526386752Permission to Speak:
In this episode, Christina explores the transformative growth potential of the Enneagram with special guest Ashton, a leading Enneagram expert and coach. Ashton shares her journey from a psychology career to becoming a widely recognized Enneagram consultant and online educator. Together, they discuss how the Enneagram fosters personal growth, enriches relationships, and enhances workplace culture by helping people understand their core motivations, fears, and interpersonal dynamics. Ashton breaks down each of the nine Enneagram types, showing how these insights empower individuals to build deeper, more authentic connections and bring positive change to both personal and professional environments.To learn more about Christina's next retreat text 'RETREAT' to 501-222-3362About the Guest: Ashton Whitmoyer-Ober is an author, public speaker, Community Psychologist, and certified Enneagram educator. With a desire to see relationships strengthened, she created Enneagram Ashton in early 2019 and grew her account from 0-200k in 1 year. She is the author of Enneagram for Relationships, The Two of Us: A Three Year Couples Journal, and The Enneagram Made Simple. Find her on Instagram @enneagramashton. If you enjoyed this episode, make sure and give us a five star rating and leave us a comment on iTunes, Podcast Addict, Podchaser and Castbox about what you'd like us to talk about that will help you realize that at any moment, any day, you too can decide, it's your turn!
Wer häufig in neuen Projektkonstellationen arbeitet, weiß: Jedes Team besteht aus einer Summe von Individuen mit unterschiedlichen Erfahrungen, Arbeits- und Sichtweisen. Wie schafft man es, gerne und effektiv zusammenzuarbeiten? Genau darüber sprechen Lena Kraaz und Anja Kammer in dieser Folge des INNOQ Podcasts. Die beiden haben mit dem Team Communication Canvas einen Workshop entwickelt, der Teams gerade in der Anfangsphase eines Projekts Orientierung bietet. Das Ziel: die Teammitglieder kennenlernen und eigene Erwartungen formulieren, um Missverständnisse in der täglichen Zusammenarbeit zu vermeiden und ein gemeinsames Verständnis von Rollen, Verantwortlichkeiten und Projektzielen zu entwickeln.
Are smartphones stealing the spotlight from youth athletes? This episode of Our Kids Play Hockey explores the impact of excessive phone use on mental health, performance, and development. Our guest expert, Larissa Mills, gives some surprising suggestions in advocating for limited screen use until a certain age. Discover how to create healthy phone routines, establish boundaries, and balance parental monitoring with trust. Also, learn to audit your social media feeds for positivity and embrace unplugged family activities. This episode also tackles the challenges parents face in setting phone limits, offering practical advice to navigate this digital dilemma.--00:00:00 Intro00:00:08 The Impact of Parental Behavior on Child Athletes00:06:19 The Debate on Banning Cell Phones in Schools00:08:00 The Impact of Screen Time on Youth Sports Performance00:09:51 Parental Challenges with Phone Use00:16:33 The Science Behind Phone Addiction00:19:58 The Power of Family Connection in a Digital Age00:25:30 The Dangers of Betting and Social Media for Athletes00:40:04 The Right Age for Kids to Have Phones00:48:20 A Mother's Discovery of Her Son's Vape Business00:53:37 Curating a Positive Social Media Feed01:01:07 Transforming Family Travel into Bonding Experiences01:05:29 Addressing the Decline in Youth Sports Participation--Text The Our Kids Play Hockey Team!Our Kids Play Hockey is brought to you by pomi, peace of mind insurance!Help protect your team registration fees with Season Saver from Pomi, peace of mind insurance. With Season Saver, Hockey Parents like you can recoup unused team registration fees if an injury or illness keeps your child off the ice.Head to http://getpomi.com/OKPH now and get covered in less than three minutes!Have A Topic You Want Us To Cover? Let us know!Please Be Sure To Subscribe & Leave A Review For Us On Apple Podcasts, doing so helps our show grow!Follow Us On Social Media: Facebook Group X Instagram LinkedIn YouTube
How is Relay's technology improving cross-departmental communication in hotels?In this episode, hosts David Millili and Steve Carran sit down with Derek Pando, Director of Product Marketing at Relay. They discuss Relay's innovative communication devices and how they're revolutionizing operations in the hospitality industry.Derek shares insights from Relay's first-ever hospitality report, highlighting trends in personalized guest experiences and safety investments. He explains how Relay's technology is improving cross-departmental communication, enhancing safety measures, and breaking down language barriers in hotels.The conversation covers how Relay's tools impact hiring and retention in a challenging labor market, with real-world examples of how their technology has empowered employees and improved efficiency. Derek also discusses Relay's exciting new hardware launch and their plans for future industry reports.In this episode, you'll learn (key points/topics covered):Derek's background starting a lawnmowing business as a teenagerHis early career at Zoom when it was a true startupDerek's work at RelayHow Relay's products improve guest experience and team efficiencyRelay's usefulness for guest safety (passing out, physical violence) and allowing hoteliers to respond quicklyRelay's impact bridging language barriersLeveraging Relay's location tracking power to make hospitality teams more efficientJoin the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Director of Product Marketing at Relay https://relaypro.com/author/derek-pando/LinkedIn: https://www.linkedin.com/in/derekpandoFor full show notes head to: https://themodernhotelier.com/episode/96Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil...
Why organizational strategy can be both top-down and bottom-up.As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands, and that strategy can be directed from the C-suite, but it doesn't have to be. “Lots of great strategies are discovered,” he says, “they're discovered because the leaders were able to listen to their frontline workers or their frontline managers.” A more iterative approach, says Sørensen, helps companies adapt their strategy to an ever-changing landscape.In the latest episode of Think Fast, Talk Smart, Sørensen joins host and lecturer Matt Abrahams to discuss how organizations can use better communication to craft better strategies.Episode Reference Links:Stanford GSB Profile: Jesper B. SørensenSørensen's Book: Making Great StrategyOriginal Episode: Ep.71 Strategy Success: How to Communicate Your Gameplan Website / YouTube Ep.103 Simple is a Superpower: How to Communicate Any Idea to Any Audience Website / YouTube Ep.41 Speak Like a Founder: How Successful Entrepreneurs Communicate to Their Teams Website / YouTube Connect:Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00:00) IntroductionHost Matt Abrahams introduces Jesper Sørensen, professor of organizational behavior at the GSB(00:01:38) Defining StrategyThe core of strategy as securing an organization's economic prosperity, distinct from planning.(00:03:21) Common Misconceptions about StrategyMisunderstandings leaders often have regarding the nature of strategy (00:05:07) Strategy ArgumentThe concept of a strategy argument, a structured approach to strategic decision-making.(00:07:04) Strategy as a Communication ToolThe need for strategic communication to align and adapt within an organization.(00:10:53) The Dynamic Nature of StrategyHow strategies evolve and the importance of feedback from all organizational levels.(00:12:29) Storytelling in Strategy CommunicationThe power of storytelling in creating and communicating a coherent strategic vision.(00:14:55) Propagating Strategy Through StorytellingHow leaders can use storytelling to align their teams with a strategy.(00:17:01) The Final Three QuestionsJesper shares communication advice he's received, a communicator he admires, and his ingredients for successful communication.(00:23:39) Conclusion (00:00) - Introduction (01:38) - Defining Strategy (03:21) - Common Misconceptions about Strategy (05:07) - The Concept of a Strategy Argument (07:04) - Strategy as a Communication Tool (10:53) - The Dynamic Nature of Strategy (12:29) - Storytelling in Strategy Communication (14:55) - Propagating Strategy Through Storytelling (17:01) - The Final Three Questions (23:39) - Conclusion
In this episode of Make Business Personal, Kiley Peters, founder of RAYNE IX, conducts live coaching with Susie Moon from Susie Moon Consulting. Susie helps small business owners get in front of their ideal clients through networking and speaking opportunities. The challenge is to streamline the process of onboarding clients and delivering visibility packages. The current process involves a call to determine fit, sending a contract via Zoho Sign, creating an invoice in QuickBooks, and tracking opportunities in a Google Sheet. Susie wants to automate the process and remove herself from the delivery. Kiley's coaching includes analyzing the preference form, creating a video on the landing page, automating emails based on application responses, and introducing a business manager. Lastly, Kiley discusses the possibility of using a CRM system to manage client data and track deadlines. The conversation concludes with a discussion on scalability and the potential for future add-ons and services.Tracking Opportunities in a Google Sheet 3:45Automating Discovery Calls 12:44Automating Emails and Team Communication 23:51Expanding Services and Add Ons 34:50Quotes “I think what you're gonna ultimately want is a CRM. And instead of giving your team a Google Sheet, what I think could ultimately be easier for you is to give them access to a dynamic dashboard.” 29:41“Instead of having the opportunity tagged with the names, have the names tagged with the opportunities. Because otherwise you're going to clutter the opportunity database.” 36:50“Depending on what the add-ons are, one thing you could do, is based on the date that they sign, you could have an email that goes out in the first 30 days, then one at 60 days, and then 90 days. You can share other services you offer and position it so that it explains other problems you solve.” 38:37Links & Follow-ups:Learn more at MakeBusinessPersonal.com & KileyPeters.com Downloads available at MBPDownloads.comWork with us at RAYNEIX.com & RIXAccelerator.com Submit questions at MBPPodcast.com Newsletter Signup: RIXNewsletter.com Linkedin: Kiley Peters & RAYNE IXInstagram: @kileypeters & @rayneix Email: info@rayneix.com
Join me as I sit down with Jeremy Slate for a conversation about what really matters in the world of podcasting and content creation. We dive deep into why authenticity and depth are key, and why chasing after those flashy vanity metrics just isn't worth it. We also get into the FTC's recent crackdown on fake followers—yep, it's getting real out there!Jeremy spills his secrets on making the most of AI tools for editing and optimizing podcasts, but don't worry—we're keeping it human and relatable. We talk about creating content that actually means something to our listeners, and why it's all about building trust and real connections. We also chat about what it takes to build an amazing team and keep things flowing smoothly behind the scenes.If you're tired of the same old superficial content and want to learn how to truly connect with your audience, this episode is for you. Let's cut through the noise and get to what really matters—providing content that's valuable, actionable, and impactful. Tune in and let's make some meaningful connections together!Stop chasing vanity metrics; focus on substance and real connections with your audienceDeliver valuable, actionable content to build trust and credibility with your listenersUse AI to enhance content but remember, it's the human touch that makes it truly resonateBuild a strong team and foster a harmonious work environment for long-term successConnect with Jeremy on his Instagram, YouTube Channel, website or follow Command Your brand in Instagram–We weren't meant to do this alone… Whether it be business, relationships, or life. This is why this is an invitation for you…to join us inside the Relationships Beat Algorithms Alliance!!!Click here for a summary of the Alliance because if you're coming here into the show notes, there's a good chance you already know! ;)—We've made it easy to see George's top 10 book recommendations! Click here to find George's top 10 recommended books for mindset, customer journey, and relationships. —Questions or comments about the episode? I'd love to hear from you! Send me a DM over on Instagram @itsgeorgebryant or pop on over to our free Facebook community, Relationship Beat Algorithms. —Links not showing? Hop on over to our podcast blog, mindofgeorge.com/podcast for all the links from the show notes.—What do we talk about in this episode?01:40 Meet Jeremy Slate03:36 FTC Crackdown on Vanity Metrics05:32 Authenticity in Content Creation06:34 The Importance of Depth Over Vanity10:00 Monetizing Podcasts Effectively14:28 The Trap of Vanity Metrics15:51 Building Trust and Consistency19:51 Effective Podcasting Strategies29:01 AI Tools for Podcast Production31:51 Video Editing with AI32:46 Optimizing YouTube Content33:47 AI in Thumbnail Creation34:12 The Importance of Good Content35:08 Effective Communication Strategies38:32 Using AI for Process Design40:18 Creating Engaging Content56:45 Building a Strong Team
Is your veterinary team feeling overwhelmed and disconnected? Discover how a simple two-word check-in can transform your team meetings and create a supportive work environment. Inspired by Brene Brown, we share practical advice on gauging your team's headspace and offering them the support they need....See other episodes on running effective meetings featuring Dr. Kim Harmon.Episode 65 Part 1Episode 66 Part 2...About the series!Join us on Vet Truck Confidential, a candid and engaging podcast series where we explore the real-life experiences, challenges, and triumphs of equine veterinarians on the road. Each episode dives into the heart of veterinary practice with insightful conversations and stories from the field. Whether you're a seasoned vet or just starting out, get ready for an inside look at the world of equine practice like never before....Send a text and let me know what you think about the episode!Support the showConnect with Stacey or find more from The Whole Veterinarian!www.thewholeveterinarian.comIf you want to have a small part in supporting the production of the show, click here to Buy Me A Coffee!IG @thewholeveterinarianListen on your favorite podcast player hereThank you for your time and support!
In this episode, John Kaplan and John McMahon dive into the intricacies of leadership, coaching, and team dynamics with Brian White, the Running Backs Coach at Bowling Green. They explore the parallels between sports and sales leadership, emphasizing the importance of will, skill, and creating a team-oriented atmosphere. White shares insights from his illustrious career, including his coaching philosophy, the importance of building intimate relationships with players, and balancing individual and team goals. The discussion also addresses the evolving challenges in coaching amidst a backdrop of changing team compositions and maintaining a competitive edge. Tune in for an engaging session filled with practical advice and inspiring anecdotes on leading and motivating high-performance teams.Tune in and learn more on this episode of The Revenue Builders Podcast.ADDITIONAL RESOURCESConnect and learn more about Brian White:https://www.linkedin.com/in/brian-white-38bb5716a/HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:04:20] Brian White's Coaching Journey[00:08:12] Lessons from Wins and Losses[00:09:04] The Role of a Coach[00:13:05] Building a Team Culture[00:19:58] Effective Communication in Coaching[00:25:10] Creating a Roadmap for Success[00:27:27] Competitive Memory in Sports[00:27:57] The Importance of Fundamentals[00:29:28] Intimacy in Coaching[00:30:38] The Role of Feedback[00:31:30] Coaching vs. Teaching[00:32:12] Leadership and Parenting[00:33:22] Creating a Comfortable Environment[00:34:33] Being Coachable[00:41:37] Evolving as a Coach[00:44:24] Skill and Will MatrixHIGHLIGHT QUOTES[00:09:25] "The role of a coach is to help you reach your genetic ceiling. I want you to get a concussion banging your head on your genetic ceiling."[00:07:17]"For every buyer, there has to be a seller. It's not real complicated—when the market crashed, there were no buyers. Simple wisdom applies to life as well."[00:15:49] "Play as hard as you can, as fast as you can, for as long as you can—and be a great teammate."[00:10:21] "People haven't changed; they still want to be touched and connected with on a human level."
Learn how to create an efficient team communication system that minimizes interruptions and maximizes productivity.
Clear, consistent communication is imperative in the era of remote and hybrid work. The epidemic of unclear instructions and the “availability gap” for remote workers highlight the urgent need for managers to prioritize accessibility, fostering trust, productivity, and team success. That's the key take-away message of this episode of the Wise Decision Maker Show, which discusses how to turn the tide of poor remote and hybrid team communication.This article forms the basis for this episode: https://disasteravoidanceexperts.com/how-to-turn-the-tide-of-poor-remote-and-hybrid-team-communication/
Thanks to our Partner, NAPA Auto Care Rick White from 180Biz, discusses the importance of creating an environment where team members feel safe to express themselves, offer advice, and hold owners accountable without fear of reprisal. The conversation highlights the role of clear standards, effective communication, and trust in fostering such an environment. Rick emphasizes the need for continuous improvement and learning from mistakes, underscoring the positive impact of a supportive and psychologically safe workplace on team members' growth and business success. Rick White, President and Lead Coach for 180BIZ, Listen to Rick's previous episodes HERE. rick@180biz.com Show Notes Watch Full Video Episode Psychological Safety (00:00:16) Discussion on the significance of psychological safety in business and the impact it has on team comfort and productivity. Breast Cancer Awareness (00:00:57) Promotion of the Brakes for Breast program and its fundraising efforts for triple negative breast cancer research. https://brakesforbreasts.com Impact of COVID-19 (00:02:03) Observations on the impact of COVID-19 on psychological safety and the need for safe spaces and a sense of community. Standards and Safety in Business (00:05:30) Importance of creating a safe environment in the workplace, including physical safety, standards, and the impact on vehicle reliability. Leadership and Communication (00:07:37) Discussion on how leadership, communication, and trust contribute to creating a high-trust environment and psychological safety. Creating a Safe Environment (00:10:26) Discussion on creating a safe and empowering environment for employees, including the role of boundaries, values, and beliefs. Continuous Improvement and Psychological Safety (00:11:33) Encouragement for open communication, feedback, and continuous improvement to enhance psychological safety in the workplace. Promoting Psychological Safety (00:16:46) Importance of clear and consistent messaging, addressing mistakes as teachable moments, and promoting psychological safety in the workplace. Mistakes and Learning (00:17:57) Discussion on allowing mistakes, learning from them, and the importance of giving room for growth. Holding Ourselves Accountable (00:23:48) The significance of holding oneself to the same standards as others and taking responsibility for mistakes. Identity and Confidence Building (00:28:01) Discussion on building confidence, changing one's identity, and gaining encouragement in leadership roles. The Six C's for Change (00:31:13) Explanation of the six C's - choice, commit, courage, confidence in capabilities, and competence. Creating a Better Work Environment (00:34:38) Discussion on improving the work environment by taking inspiration from places like Starbucks. Challenges of the Modern Workforce (00:35:38) Addressing the challenges faced by the modern workforce, including the need to handle setbacks and the impact of parenting on work readiness. Personal and Professional Growth (00:37:03) Exploring personal and professional growth through dedication and effort. Leadership and Team Communication (00:42:18) The evolution of leadership...
Send us a Text Message.⛓️Creating a Connected Team: Effective Communication and Collaboration in Nonprofits
Hey there, everyone! Welcome back to the Doing What Matters podcast. In this final episode of our series on the Seven P's of Business, we're diving into the crucial topic of "People." From vendors and clients to team members, I'll be sharing insights and practical steps to build strong, meaningful relationships that drive success. We also have a special free download for you at thereallifeprocess.com/people that includes definitions, checklists, and more. Whether you're a solopreneur or looking to expand your team, this episode is packed with actionable advice to help your business thrive through the power of people. Tune in and let's explore how great relationships create lasting ripple effects!Time Stamps:00:00 Welcome back! Podcast discusses business strategies.04:52 Building good relationships with vendors is crucial.08:07 Record vendor contact info, share securely, review.12:22 Retain clients with specials and effective communication.13:50 How often and where do you communicate?17:14 Benefits, scope, review, communication: key team management.21:27 Identify, prioritize, and work on key aspects.23:35 Find extraordinary moments in ordinary days. Podcast next weekPodcast Resource Download:https://www.therealifeprocess.com/peopleFREE RESOURCES:Take the FREE Intro to Needs & Values AssessmentReady to discover what uniquely matters to YOU? CLICK HERE to take our FREE Intro to the Needs & Values Assessment.FREE Download: 4 Steps to Simplify Your CalendarReady to uncover more time on your calendar? This FREE download will help you remove what doesn't matter, so you have space for what does. Click here to get this FREE resource!Get to know the story behind the REALIFE Process® through our film, Rested Success!CLICK HERE to watch the 15-minute documentary film where you'll hear Teresa's story, how the REALIFE Process® began and developed, plus how our Certified Coaches are using the Process in the work that they do.OTHER RESOURCES:Check out our YouTube Channel!Prefer to watch AND listen? Check out our YouTube channel for the podcast episode on video! Make sure to subscribe so you get all the latest updates.My Book LinkMy new book, Do What Matters, is available NOW! Banish busyness and discover a new way of being productive around what truly matters. Learn more at DoWhatMattersBook.com.LifeMapping ToolsWould you like to discover Life Mapping tools to help you recognize and respond to God in your Story. Check out these tools here https://www.onelifemaps.com/JOIN OUR COMMUNITY & CONNECT WITH ME:Become part of the FREE REALIFE Process® Community! Connect with Teresa and other podcast listeners, plus find additional content to help you discover your best REALIFE.Connect with your host, Teresa McCloy, on:Facebook - The REALIFE Process® with Teresa McCloyInstagram - teresa.mccloyLinkedIn - teresamccloyAbout Teresa McCloy:Teresa McCloy is the founder and creator of the REALIFE Process®. The REALIFE Process® is dedicated to equipping others and providing community, training, tools and resources, to cultivate both personal and professional development and growth. Teresa's mission is to see individuals and groups grow in self-awareness, develop sustainable rhythms, and increase their influence and impact at the intersection of faith and work in their everyday life story.