POPULARITY
Life is full of ups and downs, but no one can really prepare for when tragedy strikes. What if the imminent threat of war destroyed everything you built overnight? I had the privilege of talking to Anastasia Vladychynska, known on Instagram as The World Service Coach, about overcoming extreme adversity. Life in Ukraine was peaceful and lucrative until everything changed in an instant. Would Anastasia have the resilience to start a new chapter as a refugee? Here's how this customer experience consultant turned women helper did the thing and made a difference during inconceivable hardship. Reach out to help or use Anastasia's incredible services at Vladychynska Consulting. www.vladychynska.com Tel.|What'sApp +38 096 014 34 06 welcome@vladychynska.com
The customer experience can make or break a business. But service doesn't start with the frontline; it only reflects on them. Sometimes the most significant changes have to come from above. It was my pleasure to sit down once again with Anastasia Vladychynska, Customer Experience Consultant, to discuss how she transitioned from corporate life into entrepreneurship. As the CEO's assistant for an international airline, she discovered a flaw in customer relations. Motivated by people and a disrupter by nature, she sought a better way to create happy customers. Here's how Anastasia personally responded to angry letters, developed a customer call line, and did the thing to carve her niche in service consulting. In this episode, Anastasia hints at how she uses these points of the Do The Thing Formula: Educate yourself Taking initiative Keep pushing Identifying the why Being selfless Learn more about Anastasia on Instagram @theworldservicecoach. You can also connect with her on Facebook or LinkedIn, and yes, she answers all messages.
Do you feel like the world is working against your business? Listen in as Anastasia Vladychynska shares her experience as a business owner turned humanitarian during the Russia war with Ukraine. She helped over 150 women after they fled Ukraine and still managed to keep her business running.Program for coaches and experts - https://theworldservicecoach.convertri.com/clientaccelerator?fbclid=IwAR36tdGKNo2-Dt6MiGNvcgnFhpZoM4wVxy7-JK_ChD9bhtlnqrjfDru-LnkFacebook - https://www.facebook.com/nastya.vladychynskaConnect with OliviaEmail - olivia@oliviatmcook.comLink's and freebies- https://linktr.ee/Oliviatmcook20 minute strategy session - https://calendly.com/oliviatmcookcoaching/strategy-sessionAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
To care for our people is considered on top of all things we do in our business. Employee experience is a priority but many are being misdirected in handling such. In this episode of the Making Dough Show, we invited Anastasia Vladychynska, an expert in the field of Customer Experience Management. She is the founder of Vladychynska, a training and consulting company that helps national and multinational organizations dramatically improve their internal and external customer service. She worked with large companies such as McDonalds and Kenzo. This interview will guide us in creating an employee experience roadmap based on what the expert says and not based on hearsays. It is a pinpoint not only for restaurant industries but for all businesses whose main factor is their employees. A lot of insightful learnings and thoughts in handling your employees, assessing employee experience, employee development stages and other factors has been shared in the discussion. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources To know more about our special guest, Anastasia, visit her website: https://vladychynska.com/en Watch: Managing People Who Are Hard To Manage | Restaurant Manager Tips https://youtu.be/KiN59JyKYp0 Watch: 3 Restaurant Manager Secrets to SUCCESS | Restaurant Manager https://youtu.be/AqumLhwgcSQ Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow FOLLOW us on Instagram: https://bit.ly/2SLRp42 CONNECT on Linked-In: https://bit.ly/2D0a3QA #restaurant #restaurantmanagement #restaurantmarketing #restaurantmanager #makingdoughshow
The customer experience can make or break a business. But service doesn't start with the frontline; it only reflects on them. Sometimes the most significant changes have to come from above. It was my pleasure to sit down once again with Anastasia Vladychynska, Customer Experience Consultant, to discuss how she transitioned from corporate life into entrepreneurship. As the CEO's assistant for an international airline, she discovered a flaw in customer relations. Motivated by people and a disrupter by nature, she sought a better way to create happy customers. Here's how Anastasia personally responded to angry letters, developed a customer call line, and did the thing to carve her niche in service consulting. In this episode, Anastasia hints at how she uses these points of the Do The Thing formula: Educate yourself Taking initiative Keep pushing Identifying the why Being selfless Learn more about Anastasia on Instagram @theworldservicecoach. You can also connect with her on Facebook or LinkedIn, and yes, she answers all messages.
Life is full of ups and downs, but no one can really prepare for when tragedy strikes. What if the imminent threat of war destroyed everything you built overnight? I had the privilege of talking to Anastasia Vladychynska, known on Instagram as The World Service Coach, about overcoming extreme adversity. Life in Ukraine was peaceful and lucrative until everything changed in an instant. Would Anastasia have the resilience to start a new chapter as a refugee? Here's how this customer experience consultant turned women helper did the thing and made a difference during inconceivable hardship. Reach out to help or use Anastasia's incredible services at Vladychynska Consulting. www.vladychynska.com Tel.|What'sApp +38 096 014 34 06 welcome@vladychynska.com
On this solo episode of The Chronic Athlete podcast I discuss consistency. I love talking all things consistency, but I just finished listening to the audiobook, The Compound Effect by Darren Hardy and it was just the inspirational wake up call I needed. I discuss what it takes to be consistent and also a new idea that is about to come to life. I am also continuing to raise money for the 120 women that Anastasia Vladychynska has led out of Ukraine and helped place in homes throughout Europe. For more on Anastasia's story, make sure to tune into episode 11 of The Chronic Athlete podcast. See PayPal link to donate. 100% of all donations go to the women Anastasia is continuing to lead.Instagram: @coachamyraeEmail: AmyRaeNutrition@gmail.com Would love to hear your thoughts!
Anastasia is a customer experience consultant and founder of Vladychynska Consulting. She is helping 100+ women who have fled Ukraine. Connect with Anastasia: Facebook: https://www.facebook.com/nastya.vladychynska Website: https://vladychynska.com/ Work with Emily Website: https://www.emilywilcox.com/work-with-me Facebook: https://www.facebook.com/emilyjwilcox1/ Instagram: https://www.instagram.com/em.makes.money Money Wounds Quiz: https://www.emilywilcox.com/quiz Send a DM to inquire about open coaching & masterminds or go to https://www.emilywilcox.com/products Join our free Telegram Community, The Money Club: https://t.me/+JkOcBKu82KIyOWRh
On a normal workday, she is a modern businesswoman speaking with clients and holding meetings. On this day, she woke to the sound of bombs exploding. She didn't think the war would reach the central part of Ukraine, and now it was approaching. Anastasia first thought fireworks were going off, but soon realized the truth. Hear what it feels like to be a woman who is one day on a business trip and the next day fleeing her country. And what it feels like not to know if you'll ever get to return home or if anything will be left if you do. In this episode we talk with Anastasia Vladychynska from her safe refuge in Italy. More about Anastasia: Anastasia Vladychynska [vladychynska.com]is a Certified Customer Experience Consultant, founder of Vladychynska Consulting [vladychynska.com], and professor at Kyiv Mohyla Business School. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries. Anastasia has worked with McDonald's, MaxMara, KENZO, BNP Paribas bank, Jabil (Fortune 500) and others with her simple system to revolutionize their company's customer and employee experience. Her methodology covers everything from strategy to culture to help them through their company Service Transformations. Anastasia's customers generate an average of 20-30% more profit annually after implementing her methodology. Anastasia has been previously featured in Forbes, The Authority Magazine [medium.com], TickerNEWS , AllBusiness [allbusiness.com], The Bryan Hartson Show [facebook.com], Lead, Sell, Grow [podcasts.apple.com]. Today Anastasia has fled Ukraine and is helping her 100 girlfriends with accommodation, jobs and support in Europe Reach out to the Moxie Girls: midlifemoxiepodcast@gmail.com Read the blog and register for the newsletter: www.midlifemoxie.net IG: @gailsscot, @1sassymassey
On this episode of The Chronic Athlete I interview my new friend Susanne Puerschel. Susanne is the Founder of R.I.S.E. Media, a platform and community that is building the bridge between Performing Arts and Business by helping Performing Artists and companies alike to tap into the power of media and the ascending web3 , generating multiple streams of income and building sustainability and financial and artistic freedom. She is also a Wellness Entrepreneur, podcast host of the Pointe To Rise Podcast, former international ballerina, mother of three beautiful sons and experienced principal chief executive officer. Susanne had the privilege to grow up behind the iron curtain in Berlin, Germany.After working in cooperate America and running her own businesses, to building community among dancers and artist by providing mindset and high performance coaching , it is her mission now to put performing arts back on the front page and break through the " Starving Artist" mentality once and for all.I am continuing to raise money for the 120 women that Anastasia Vladychynska has led out of Ukraine and helped placed them in homes throughout Europe. For more information, tune into Episode 11 of the The Chronic Athlete to hear Anastasia's story and donate here. Instagram: Susanne Puerschel R.I.S.E. Media Instagram: Coachamyrae
On a normal workday, she is a modern businesswoman speaking with clients and holding meetings. On this day, she woke to the sound of bombs exploding. She didn't think the war would reach the central part of Ukraine, and now it was approaching. Anastasia first thought fireworks were going off, but soon realized the truth. Hear what it feels like to be a woman who is one day on a business trip and the next day fleeing her country. And what it feels like not to know if you'll ever get to return home or if anything will be left if you do. In this episode we talk with Anastasia Vladychynska from her safe refuge in Italy. More about Anastasia: Anastasia Vladychynska [vladychynska.com]is a Certified Customer Experience Consultant, founder of Vladychynska Consulting [vladychynska.com], and professor at Kyiv Mohyla Business School. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries. Anastasia has worked with McDonald's, MaxMara, KENZO, BNP Paribas bank, Jabil (Fortune 500) and others with her simple system to revolutionize their company's customer and employee experience. Her methodology covers everything from strategy to culture to help them through their company Service Transformations. Anastasia's customers generate an average of 20-30% more profit annually after implementing her methodology. Anastasia has been previously featured in Forbes, The Authority Magazine [medium.com], TickerNEWS , AllBusiness [allbusiness.com], The Bryan Hartson Show [facebook.com], Lead, Sell, Grow [podcasts.apple.com]. Today Anastasia has fled Ukraine and is helping her 100 girlfriends with accommodation, jobs and support in Europe Reach out to the Moxie Girls: midlifemoxiepodcast@gmail.com Read the blog and register for the newsletter: www.midlifemoxie.net IG: @gailsscot, @1sassymassey
On today's episode, we're chatting with Anastasia Vladychynska. Anastasia is a Certified Customer Experience Consultant. She helps top-tier brands keep their customers by reinventing their employee and customer experience so that they can disrupt their industries. Anastasia has worked withMaxMara, KENZO, and others with her simple system to revolutionize their company's customer and employee experience. But On Feb 24 everything changed when Russia began a full-scale invasion of Ukraine. We talk about: • The Ukrainian War & how it has impacted Anastasia and her friends' lives. • Why community is so important • How to pivot during the unexpected • How to find strength during the difficult times • & much moreFor more Follow Anastasia IG: https://www.instagram.com/theworldservicecoach/Affiliate Code:Goli Supplements | Use code theunzippedpodcast for 15% offgo.goli.com/theunzippedpodcastJoin our Communityhttps://www.instagram.com/theunzippedpodcast_https://www.facebook.com/theunzippedpodcast
On today's episode, we're chatting with Anastasia Vladychynska. Anastasia is a Certified Customer Experience Consultant. She helps top-tier brands keep their customers by reinventing their employee and customer experience so that they can disrupt their industries. Anastasia has worked withMaxMara, KENZO, and others with her simple system to revolutionize their company's customer and employee experience. But On Feb 24 everything changed when Russia began a full-scale invasion of Ukraine. We talk about: • The Ukrainian War & how it has impacted Anastasia and her friends' lives. • Why community is so important • How to pivot during the unexpected • How to find strength during the difficult times • & much more For more Follow Anastasia IG: https://www.instagram.com/theworldservicecoach/ Affiliate Code: Goli Supplements | Use code theunzippedpodcast for 15% off go.goli.com/theunzippedpodcast Join our Community https://www.instagram.com/theunzippedpodcast_ https://www.facebook.com/theunzippedpodcast
FULL SHOW NOTES with links on Balancingstories.com ….. Episode 78: Leaving Ukraine – One Woman's Story with Anastasia Vladychynska ….. This is one woman's story about leaving Ukraine. We recorded this conversation on March 17th, 2022. When we chatted, it had been 3 weeks since Russia invaded Ukraine, starting a war that would, as of today 4 weeks after the invasion, displace 10 million people. This includes those moving within Ukraine to safer cities along with the woman and children who could cross borders and seek refuge in other countries. Anastasia is one of them. This is her story of leaving Ukraine.
Want to hear what is going on in Ukraine from a Ukrainian? Listen in as Olivia speaks with Anastasia Vladychynska. You will start counting your blessings after listening to this.Guest BioAnastasia Vladychynska [vladychynska.com]is a Certified Customer Experience Consultant, founder of Vladychynska Consulting [vladychynska.com], and professor at Kyiv Mohyla Business School. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.Anastasia has worked with McDonald's, MaxMara, KENZO, BNP Paribas bank, Jabil (Fortune 500) and others with her simple system to revolutionize their company's customer and employee experience. Her methodology covers everything from strategy to culture to help them through their company Service Transformations. Anastasia's customers generate an average of 20-30% more profit after implementing her simple methodology.Today Anastasia is helping her 120 girlfriends who had to flee Ukraine and are stranded now in Europe with accommodation, jobs and support.Contact Anastasia My facebook is: https://www.facebook.com/nastya.vladychynskaLinkedin: https://www.linkedin.com/in/anastasia-vladychynska-622443a/IG: https://www.instagram.com/theworldservicecoach/ The link to the webinars: https://vladychynska.com/service_master-classesSpeaker page: https://vladychynska.com/speakerenglContact OliviaEmail - olivia@oliviatmcook.com Links and Freebies - https://linktr.ee/OliviatmcookFree 20 Minute Strategy Session - https://calendly.com/oliviatmcookcoaching/strategy-session
On this episode on The Chronic Athlete I had the honor of interviewing Anastasia Vladychynska. Anastasia Vladychynska is a Certified Customer Experience Consultant, founder of Vladychynska Consulting, and professor at Kyiv Mohyla Business School. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.Anastasia has worked with McDonald's, MaxMara, KENZO, BNP Paribas bank, Jabil (Fortune 500) and others with her simple system to revolutionize their company's customer and employee experience. Her methodology covers everything from strategy to culture to help them through their company Service Transformations. Anastasia's customers generate an average of 20-30% more profit after implementing her simple methodology.Today Anastasia is helping her 100 girlfriends who had to flee Ukraine and are stranded now in Europe with accommodation, jobs and support.What a gift to hear from the perspective from someone who is going through an experience that many of us are blessed to say we have never been through. I encourage you to take a walk and listen to Anastasia's story and teachings. Anastasia's Instagram: @theworldservicecoachAnastasia's Facebook: Anastasia VladychynskaAmy Denson Instagram: @coachamyrae
#74: Anastasia shares how she recently fled Ukraine to escape the war happening. Along with worrying about her own life, Anastasia is helping her 100 girlfriends who have also fled Ukraine, with accommodations, jobs, and emotional support. Anastasia Vladychynska is a Certified Customer Experience Consultant, founder of Vladychynska Consulting, and professor at Kyiv Mohyla Business School. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries. Anastasia has worked with McDonald's, MaxMara, KENZO, BNP Paribas bank, and many other Fortune 500's.In this episode we talk about:Escaping Ukraine during the warThe fragility of lifeHow the word refugee has changed for herHow peoples kindness show through during tough timesHow refugee camps workMedia bans in RussiaHow each country sees the world so differentlyPropoganda and protests in RussiaNATO and international helpWhy Anastasia's family do not want to leaveImportance of your connections and relationships with othersHow to support and help UkrainePodcast Resources:Support Anastasia's Webinar: HEREConnect with Anastasia Vladychnska: HEREConnect with Jenelle Tremblett: HEREConnect with the Podcast: HEREFiverr Affiliate Link: HERE
Apple | Google | Amazon | Spotify | Transcript It was a totally normal day. Until it wasn't. This week on Have Hope; Will Travel we're journeying to and across Europe hearing Anastasia Vladychynska's story of evacuating Kyiv, Ukraine, less than a month ago. Topics Addressed How did you decide it was time to leave ... Read More about 63 One Woman's Story of Evacuating Kyiv [Anastasia Vladychynska]
With a war waging and finding herself a refugee from her home country of Ukraine, Anastasia still found ways to be grateful. She had her husband, her savings, and friends to give her shelter. However, many of her girlfriends weren't as lucky. When she learned of them stranded across Europe, she jumped to action and created a network to help them find jobs, homes, and safety. Listen now to learn how you can help Anastasia and her fellow refugees.Two weeks ago, Anastasia's bio read like this: Anastasia Vladychynska [vladychynska.com]is a Certified Customer Experience Consultant, founder of Vladychynska Consulting [vladychynska.com], and professor at Kyiv Mohyla Business School. She helps top tier brands keep their customers through reinventing their employee and customer experience so that they can disrupt their industries.Anastasia has worked with McDonald's, MaxMara, KENZO, BNP Paribas bank, Jabil (Fortune 500) and others with her simple system to revolutionize their company's customer and employee experience. Her methodology covers everything from strategy to culture to help them through their company Service Transformations. Anastasia's customers generate an average of 20-30% more profitToday is read like this: Anastasia is helping her 100 girlfriends who had to flee Ukraine and are stranded now in Europe with accommodation, jobs and support.To help connect with Anastasia or register for a webinar with a price of your choice...all proceeds will go to her cause.Handles:https://vladychynska.com/en [vladychynska.com] Facebook [facebook.com] YouTube [youtube.com] Webinars: March, 9: How to attract, hire and retain employees with service DNA (recorded)March,16: How to create customer service standards for your businessMarch, 23: How to create WOW Experience for your clients and employees March, 30: How to work with unsatisfied clients online and offline April, 6: How to get organic referrals with highly satisfied clients and what to avoid if you want to keep clients for life Link to register and pay here. You can decrease or increase the price manually. To learn more about Jen, read her articles or listen to podcast episodes from her website visit https://jencrosscreative.co/wppodInstagram:https://instagram.com/jencrosscreativeIntro Trailer to Wild and Precious Life
This week certified customer experience consultant, Anastasia Vladychynska, who has helped top tier brands such as McDonald's, VISA, and other companies reinvent their employee and customer experience is joining me on the podcast. She is one of the many people who fled Ukraine after Russian forces invaded the country almost a month ago. She shares with me the journey to safety, how she's keeping her business afloat and how she's helping some of the women in Ukraine. Join us! --- Connect with Anstasia:www.facebook.com/VladychynskaConsultingwww.vladychynska.com--- Sign up for one of Anastasia's Webinars:March, 9: How to attract, hire and retain employees with service DNA (recorded)March,16: How to create customer service standards for your businessMarch, 23: How to create WOW Experience for your clients and employeesMarch, 30: How to work with unsatisfied clients online and offlineApril, 6: How to get organic referrals with highly satisfied clients and what to avoid if you want to keep clients for lifeLink to register and pay:https://pay.fondy.eu/merchants/7d983fbc24ea48e93886eaec46524d03d0e58cc2/default/index.html?button=4360c096fc4c4218d8d6e66a6f9f0335bd9dd6e9&fbclid=IwAR1Wk24j6XVh9CeYNYzXvpm77tCkJ_UUisEgFGHrU-ikU7ZzBMtL5nccGYs(You can decrease or increase the price manually.)--- Here's a list of organizations to donate:https://page.brick.do/stand-by-the-people-of-ukraine-2dNLknw5ZJkA?fbclid=IwAR1nSfqACCZ61fVNT60FclKUUIRdHar_qn61x5ftkfFQl9oJ002wmABqHlI--- Carlos Tonight is written and produced by Carlos CorreaCarlos Tonight Theme by Sken Galis--- www.carlostonight.com
Anastasia Vladychynska on Surviving and Building a New Life for herself for 100+ Women Who Have Fled Ukraine Listen to Anastasia's story on how she pivoted from being an entrepreneur in the customer experience space to helping 100+ of her women friends relocate, find shelter, and new work. Her courage, intelligence, and wherewithal will impress and astound you. To Help in Ukraine or to Learn More World Central Kitchen https://wck.org/relief/activation-chefs-for-ukraine Kyiv Independent https://kyivindependent.com/ Razom https://razomforukraine.org/razom-emergency-response/ Voices of Children https://voices.org.ua/en/ Four Paws https://donate.four-paws.org/s/ukraine IFAW https://www.ifaw.org/eu/news/emergency-aid-ukraine This episode is brought to you by Brain.fm. I love and use brain.fm! It combines music and neuroscience to help me focus, meditate, and even sleep! Because you listen to this show, you can get a free trial and 20% off with this exclusive coupon code: innovativemindset .* URL: https://brain.fm/innovativemindset Liking the Show? Support the Podcast. Or join my brand new Coffee By The Water Club and get a bunch of extra goodies like bonus podcast episodes, art no one else sees, and music no one else hears! Connect with me. FB author page: https://www.facebook.com/IzoldaST IG: https://www.instagram.com/izoldat/ Twitter: https://twitter.com/Izoldat LI: https://www.linkedin.com/in/izoldat/ Website: https://izoldatauthor.com/ Listen on These Channels Apple Podcasts | Spotify | Stitcher | Google Podcasts | Podbean | MyTuner | iHeart Radio | TuneIn | Deezer | Overcast | PodChaser | Listen Notes | Player FM I'm thrilled that you're tuning in to the Innovative Mindset. Get in touch if you have questions or comments. *Affiliate link. If you purchase it through the above links and take the 20% off, I'll get a small commission.
Anastasia is a Certified Brand Experience Consultant helping businesses and entrepreneurs to keep their customers and get referrals instead of spending money on attracting new customers all the time.She has helped brands like McDonald's, KENZO, BNP Paribas, Jabil and others to reinvent their customer experience so that they can increase their bottom line. Now she teaches entrepreneurs in NYC, London, Brussels and Eastern Europe the secrets top global companies like Starbucks, Disney, Lexus, Amazon and others are using to keep their customers and employees. Eric and Anastasia discuss how she helps transform organizational culture, even in countries like Ukraine, where the word "Serve" only exists when speaking about serving in the military or in the church. Anastasia's experience with helping large organizations and entrepreneurs helps her clients value their customers and become magnets for retaining business. Anastasia shares how she left the corporate world and did was not able to get a new client until she decided to write an article for Forbes Magazine. After landing her very first client, she went on to write for Forbes every other week and became a professor at a business school, teaching principles of customer service, customer satisfaction, creating a customer centric brand, and how to lead people successfully.Be sure to connect with us in our Lead Sell Grow – The Human Experience Tribe Facebook group:https://www.facebook.com/groups/leadsellgrowDownload the FREE ebook that will help you connect with, and understand your buyers faster! Learn more about our services: www.TheGoalGuide.comImprove your sales and stay connected – Free Gifts Here https://shor.by/TheGoalGuidePodcast Intro and outroArtist: DisfigureTrack: BlankMusic Provided by: NoCopyrightSoundsWatch: https://youtu.be/p7ZsBPK656sFree Download / Stream: http://ncs.io/blank
Engati is the world's leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we're even helping you answer your customers' most complicated questions in real-time with Engati Live Chat. Website: https://www.engati.com/ Blogs: https://engati.com/blog Check out our CX Library- CX Community page : https://www.engati.com/cx-community CX Content page : https://www.engati.com/cx-content YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg Anastasia Vladychynska, Customer Experience Consultant at Vladychynska Consulting tells us what role does digital technology play in enhancing the customer experience and to what degree can we attempt to substitute the human consumer experience for a digital one. She also tells us what are the goals needed for improving customer experience to sustain long-term loyalty. Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/ Talk to us: contact@engati.com https://www.engati.com/partner https://www.engati.com/glossary Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 #EngatiCX #CX #AI