Podcasts about secret sauce

On this episode of Destination on the Left, Joshua Harrell, Chief Revenue Officer at WorldVia, joins me to discuss the evolution of travel advisors in the United States in a post-pandemic world. Joshua shares his insights on how content creation can help travel advisors build their businesses, and he offers some fantastic practical tips for sharing great content with your audience. What You Will Learn in This Episode: How Joshua transitioned from a background in marketing and entrepreneurship into the travel advisor industry How the travel advisor profession has evolved to provide personalized value for travelers What content creation means for travel advisors and how becoming a content creator at any level can help build an audience and demonstrate expertise How Joshua encourages travel advisors to overcome the fear of content creation with his mantra: "get going, get smart, then get good" Why he advises advisors to align their business with personal passion and interests How collaboration between travel advisors and supplier partners leads to mutual business growth Marketing systems and foundational strategies Joshua recommends to help advisors streamline their marketing The Modern Travel Advisor Once upon a time, the idea of a travel agency conjured images of mall storefronts and swivel chairs. But today's travel advisor is a totally different breed, part consultant, part marketer, and 100% expert. Pre-2020, many Americans believed DIY online booking made travel advisors obsolete. But it was really the post-pandemic world that revealed just how valuable a travel professional can be. Whether unraveling complex travel restrictions or finding that off-the-beaten-path experience, advisors offer insider knowledge and advocacy that algorithms simply cannot replicate. Building Authority and Community Successful advisors aren't just travel experts; they're also storytellers, educators, and digital community builders, whether they do it by sending curated newsletters, going live on platforms like TikTok and YouTube, or sharing firsthand travel experiences on social channels. Don't be fooled into thinking only "influencers" can play the content game. Most successful travel advisors are content creators at some level. The key is helping potential clients see not just what you know, but how you think, your personality, experience, and specializations shining through. Start where you're comfortable, learn as you go, and trust that consistency breeds improvement and audience growth. The perfect lighting or equipment can wait. What matters is showing up and sharing your expertise. The Secret Sauce for Sustainable Growth The real magic happens in collaboration. Joshua backs this up with real stories, discussing the power of reaching out to suppliers, account managers, and fellow advisors. Whether joining mastermind calls, exploring new product lines, or simply sharing best practices, these partnerships unlock opportunities you might never have considered. He shares an example of an advisor who built a thriving business creating group trips for botanical societies, all sparked by a single phone conversation with a tour operator's representative. Resources: Website: https://worldviatravelnetwork.com/ LinkedIn Personal: https://www.linkedin.com/in/joshuaharrell/ LinkedIn Business: https://www.linkedin.com/company/worldvia/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more o​f. Here is a quick tutorial on how to leave us a rating and review on iTunes!

พ่อแม่ยุคใหม่ถูกนิยามว่าเป็น The Anxious Parents คือพ่อแม่ที่เต็มไปด้วยความวิตกกังวล เพราะนอกจากโลกภายนอกจะเต็มไปด้วยความผันผวนแล้ว โลกภายในของพ่อแม่ก็อาจไม่มั่นคง ทั้งจากประสบการณ์ในอดีตและความห่วงที่มากเกินไป ทำให้พ่อแม่คิดว่าชีวิตลูกคือชีวิตของตัวเอง The Secret Sauce คุยกับหมอโอ๋-ผศ. พญ.จิราภรณ์ อรุณากูร อาจารย์แพทย์ด้านเวชศาสตร์วัยรุ่น ภาควิชากุมารเวชศาสตร์ คณะแพทยศาสตร์ โรงพยาบาลรามาธิบดี มหาวิทยาลัยมหิดล หนึ่งในสปีกเกอร์งาน Alpha Skills Summit 2026 ว่าความกังวลของพ่อแม่ส่งผลถึงลูกได้อย่างไร และจะเริ่มต้นการเป็นพ่อแม่ที่เลิกกังวลด้วยเฟรมเวิร์ก 5R ต้องทำอย่างไร เพื่อให้ทั้งลูกและพ่อแม่ ได้มีชีวิตเป็นของตัวเอง หากสนใจฟังรายละเอียดของหลัก 5R เต็มรูปแบบ สามารถฟังหมอโอ๋ได้ในเซสชัน Humanized Parenting งาน Alpha Skills Summit 2026 เซสชันที่จะทำให้พ่อแม่เข้าใจตัวเองและเลี้ยงลูกด้วยความเป็นมนุษย์มากขึ้น

‘วิชาทำของดีราคาถูก' ถอดสูตรลับศุภาลัย กำไร 6,000 ล้าน ด้วย Operational Excellence The Secret Sauce เอพิโสดนี้คุยกับ กิตติพงษ์ ศิริลักษณ์ตระกูล รองกรรมการผู้จัดการ บริษัท ศุภาลัย จำกัด (มหาชน) หัวหน้าวิศวกรผู้อยู่กับบริษัทมานานกว่า 36 ปี เจาะลึกการสร้าง ‘ไบเบิลวิศวกรรม' เปิดเบื้องหลังกระบวนการสร้างอาคารที่เน้น Value for Money เคน นครินทร์ บุกถึงไซต์ก่อสร้างโครงการ Supalai Parc เอกมัย-พัฒนาการ ไปดูให้เห็นกับตาว่าอะไรคือเบื้องหลังวิธีคิด และกฎเหล็กในการคุมมาตรฐานให้งานก่อสร้างยังคุมต้นทุนได้จริงแบบไม่จำเป็นต้องลดสเปก ปิดท้ายด้วย ‘สมการความสำเร็จ' ที่กลั่นกรองจากประสบการณ์กว่า 3 ทศวรรษสำหรับวิศวกรที่อยากโตในสายบริหาร คลิปนี้พลาดไม่ได้

Stop Chasing Algorithms and Start Answering Questions: The New Era of Content MarketingIn an era where traditional advertising costs are skyrocketing, and organic social media reach is plummeting to less than 2%, how does a small business owner or real estate investor stand out? The "old way"—dumping thousands of dollars into Google Ads or mindlessly boosting Facebook posts—is increasingly resulting in a big fat zero for ROI. Enter Logan Hassinger, a real estate investor turned marketing maven who has cracked the code on "omnipresence." By leveraging AI to create deep, answer-based content, Logan has transformed how local businesses dominate their niches without the "school of hard knocks" price tag. 5 Key Topics Covered in This EpisodeThe Myth of Social Media Dominance: Many entrepreneurs focus 100% of their effort on platforms like Facebook, unaware that less than 2% of their followers actually see their content. True growth comes from diversifying where your brand lives. The Power of Answer-Based Content: Search engines like Google are "dying for content" that provides direct answers to specific consumer pain points. Instead of broad trends, focus on specific questions like "Why is my AC making a clicking noise?" to capture high-intent traffic. Implementing the "Content Octagon": Don't let your content die on one platform. Learn how to take a single topic and reformat it into blog posts, YouTube videos, infographics, podcasts, and news articles to ensure you are everywhere your customer is. AI-Driven Deep Research Workflow: Logan shares his exact tech stack—using tools like Google Gemini for deep research and Claude for high-quality writing—to produce 4,000-word blog posts that establish authority and build trust with "DIY" searchers. Building Domain Authority Through Mass Distribution: Learn how small-town news mentions and strategic backlinks can move a website from a "zero" blip on the radar to a high-authority site that Google trusts to show to searchers. The secret sauce for 2026 isn't about having the biggest ad budget; it's about having the most helpful content. By listening to the "dumb" questions your customers ask on the phone and turning those into detailed online resources, you build a trust factor that ads simply can't buy. Whether you are a real estate investor searching for motivated sellers or a trade professional looking for more calls, the path to the top of the search results is paved with consistency and a willingness to provide value before asking for a sale. Stop refreshing your empty analytics and start building your content octagon today. Connect with Logan HERE! or via email at logan@reachlocalmedia.comWatch the Original Video HERE!Book a Call With Scott HERE!Sign up for the next FREE One-Day Note Class HERE!Sign up for the WCN Membership HERE!Sign up for the next Note Buying For Dummies Workshop HERE!Love the show? Subscribe, rate, review, and share!Here's How »Join the Note Closers Show community today:WeCloseNotes.comThe Note Closers Show FacebookThe Note Closers Show TwitterScott Carson LinkedInThe Note Closers Show YouTubeThe Note Closers Show VimeoThe Note Closers Show InstagramWe Close Notes Pinterest

This week, I have with me renowned customer experience expert, David Avrin, for a discussion on why being "ridiculously easy to do business with" is now the ultimate sales advantage. David shares insights into how rigid processes and a lack of flexibility often frustrate customers—and how organizations can turn ease and responsiveness into their biggest differentiators.  Tune in as we discuss common friction points, explore practical steps for boosting customer satisfaction, and discover the top dos and don'ts every sales team should follow to future-proof their success in today's fiercely competitive market. Outline of This Episode [05:06] Ease over persuasion in sales [07:35] Rejecting rigid sales tactics [12:54] Sales promises vs. delivery [14:56] Speed up, simplify, say yes [19:30] Insights from a solo speaker [21:12] Speed wins, so respond faster Why Are We Still Making It Hard? David calls out a fundamental problem in today's sales organizations: an over-reliance on rigid processes. It's not that businesses don't understand their customers—it's that the urge for predictability and control often leads to inflexible sales journeys. The problem is that sellers tend to be a little more regimented in adhering to the process. Customers, on the other hand, haven't read your employee manual; they simply want to do things their own way, and their preferred path is often different with each interaction. The result is frustrated buyers who encounter unnecessary roadblocks, from complex checkout procedures to chatbot dead-ends and telephone mazes. Convenience, speed, and options matter more than ever. Why Ease Is Today's Greatest Differentiator You might believe that your superior quality, price, or expertise is what sets you apart. But these have become "table stakes"—the minimum required to play in today's market. Customers now assume quality; what they evaluate is the experience. The differentiator is the process…who can get it to me faster, who's got better service, who's easier to work with. With instant access to reviews and competing options, a difficult buying experience can quickly push customers away—even if your product edges out the competition on paper. Being easy to buy from is no longer a "nice to have"—it's essential for growth. Common Friction Points (and How to Fix Them) What are the most frequent sources of customer frustration? Often, they're the result of well-meaning internal processes: Long-winded sales cycles Mandatory steps that don't fit the buyer's needs Lack of options to skip or expedite parts of the journey Poor post-sale support or rigid "policy" barriers Absence of real human contact—hiding behind contact forms or chatbots To fix these, David recommends a simple but powerful exercise: walk your own customer journey. Try buying from yourself as a customer and see where the pain points are. Then empower staff with flexibility: say yes more often; if a customer has a reasonable request, find a way to accommodate it. Reduce unnecessary steps and rethink policies that exist "because they always have." The Secret Sauce of Responsiveness One of the most actionable tips from the interview centers on speed. Customers have access to so many other options that are quick and easy. David demonstrates this principle in his own business. By making himself ultra-accessible—listing cell numbers, emails, and responding within minutes—he consistently outperforms competitors. Research shows that responding within five minutes gives you a 100 times better chance of landing a client.  Becoming ridiculously easy to do business with isn't about sacrificing quality or giving up control—it's about meeting customers where they are and adapting your processes to fit their needs.    Connect with David Avrin David Avrin on LinkedIn  David Avrin on X  Connect With Paul Watts  LinkedIn Twitter  Subscribe to SALES REINVENTED Audio Production and Show Notes by PODCAST FAST TRACK https://www.podcastfasttrack.com  

เปิดพอดแคสต์เอพิโสดนี้ใน YouTube เพื่อประสบการณ์การรับชมที่ดีที่สุด เทคโนโลยีการมีบุตรในปัจจุบันกำลังก้าวไกลมากขึ้น จากการรักษาภาวะมีบุตรยาก สู่ยุคของการ ‘ออกแบบชีวิต' เพื่อให้เด็กคนหนึ่งมีสุขภาพแข็งแรง และปลอดจากโรคทางพันธุกรรม ตั้งแต่ก่อนลืมตาดูโลก The Secret Sauce เอพิโสดนี้ พูดคุยกับ นพ.วิวัฒน์ กว้างคณานุรักษ์ ผู้ก่อตั้งและ CEO ของ SAFE Fertility Clinic หนึ่งในคลินิกผู้บุกเบิกเทคโนโลยี Fertility ในประเทศไทย ถึงวิวัฒนาการของเทคโนโลยี Fertility ตั้งแต่การตรวจระดับโครโมโซม ไปจนถึงการคัดกรองพันธุกรรมระดับยีน รวมถึงโอกาสใหม่ของธุรกิจนี้ ในวันที่เด็กไทยเกิดน้อยที่สุดเป็นประวัติการณ์

เทคโนโลยีการมีบุตรในปัจจุบันกำลังก้าวไกลมากขึ้น จากการรักษาภาวะมีบุตรยาก สู่ยุคของการ ‘ออกแบบชีวิต' เพื่อให้เด็กคนหนึ่งมีสุขภาพแข็งแรง และปลอดจากโรคทางพันธุกรรม ตั้งแต่ก่อนลืมตาดูโลก The Secret Sauce เอพิโสดนี้ พูดคุยกับ นพ.วิวัฒน์ กว้างคณานุรักษ์ ผู้ก่อตั้งและ CEO ของ SAFE Fertility Clinic หนึ่งในคลินิกผู้บุกเบิกเทคโนโลยี Fertility ในประเทศไทย ถึงวิวัฒนาการของเทคโนโลยี Fertility ตั้งแต่การตรวจระดับโครโมโซม ไปจนถึงการคัดกรองพันธุกรรมระดับยีน รวมถึงโอกาสใหม่ของธุรกิจนี้ ในวันที่เด็กไทยเกิดน้อยที่สุดเป็นประวัติการณ์

Hour 3 - The jobs report for February is out — and it’s bad, with many sectors losing jobs to the tune of thousands. If Republicans are meant to be better at business and the private sector, why isn’t it working? Is bringing back manufacturing to US shores the answer? Industries were ripped apart as jobs were shipped overseas, causing factory towns to stutter into ruin. We must revise trade laws back to the favor of American workers and hence the American consumer to ensure people have jobs and quality products. We can make America watches and have Americans make them — they don’t need to be Swiss timepieces. It’s time to circulate that American money on American soil! Lou plays some TalkBacks to gauge what listeners think of Lou and the new Sunday lineup. Should the government act like a referee? In the late ’70s and ’80s, the government went to the companies’ side and disfavored the worker, screwing us all over — unless you were a corporation. And lastly — the return of “Little House on the Prairie”!See omnystudio.com/listener for privacy information.

Dr. Pedro Barata and Dr. Kathryn Schmitz discuss evidence-based exercise oncology programs, how to incorporate exercise into cancer care and connect the right patient to the right program, and ultimately build a culture of exercise in oncology. TRANSCRIPT Dr. Pedro Barata: Hello, and welcome to By the Book, a podcast series from ASCO that features compelling perspectives from authors and editors of the ASCO Educational Book. I'm Dr. Pedro Barata. I'm a medical oncologist and a clinical trialist at the University Hospital Seidman Cancer Center and an associate professor of medicine at Case Western Reserve University in Cleveland, Ohio. I'm also happy to serve as a deputy editor for the ASCO Educational Book. Today, we'll be talking about exercise. We have plenty of evidence that exercise benefits symptoms, improves the quality of life of patients, and actually has been shown to reduce risk of recurrence of cancer but also improve survival. And I think that's increasingly clear as data emerges. Today, I'm delighted to be speaking to Dr. Kathryn Schmitz. She's a leading expert on integrating exercise into cancer care. Dr. Schmitz serves as the deputy director of the University of Pittsburgh Hillman Cancer Center and also a professor of hematology-oncology at University of Pittsburgh Medical School. She's the senior author of a fantastic article in the ASCO Educational Book that's titled "Implementation Science as the Secret Sauce for Integrating Exercise Screening and Triage Pathways in Oncology." She also led a really compelling piece that just got published in JCO titled "If Exercise Were a Pill, We'd All Prescribe It to Patients With Cancer. But It's Not" So I'm thrilled to have Dr. Schmitz joining us today and helping us explore evidence-based exercise oncology programs, how to incorporate exercise into cancer care, and also how to connect the right patient to the right program.  So with that, welcome, Dr. Schmitz. Thank you so much for taking the time to chat with us. Dr. Kathryn Schmitz: Thank you for the opportunity. Dr. Pedro Barata: One of the highlights of ASCO last year and practice changing, in my opinion, data out of The New England [Journal of Medicine] is called the CHALLENGE trial. It did provide high level evidence that a structured, supervised exercise program could improve both disease-free survival and overall survival. This is a study in the GI world, but I think it got a lot of attraction and attention beyond the GI world, across solid tumors, really. Could you give us a little brief recap of that trial and what have you seen as being the impact in practices around oncology? Dr. Kathryn Schmitz: So, CHALLENGE was very exciting. Prior to CHALLENGE, there were any number of observational studies that indicated that there was a relationship between being more physically active and reduced recurrence and improved overall survival for colon cancer in particular. You know, notably, in 2006, Jeff Meyerhardt published two papers in the same journal, of the same issue of JCO, showing very, very similar data from two very large studies. And those were studies number five and six in this area. You know, there's a lot of evidence observationally, but we don't generally change clinical practice on the basis of observational data. So, we were all waiting very impatiently for the results of the CHALLENGE trial. And it was very exciting to be in the front row when the results were reported out and to be part of the group with a standing ovation for the authors when it was presented. To summarize, 889 colon cancer patients, stage II and III, were randomized into either a structured exercise program or a health education control comparison group and followed for an average of 7.9 years. And the structured exercise group had a 27% reduced risk of recurrence and a 38% improvement in overall survival. One of the things that's really notable about this is that what we typically expect is that when we go from the observational literature to the clinical trial literature, that we expect effects to go down. We expect to see a larger effect in the observational than in the RCT land, and that did not happen here. We actually see an effect that matches what we've seen in observational literature, which is really, really exciting.  And, you know, one of the reasons why this has been so exciting across not just GI but other cancers is the notable finding of a reduced risk of second primaries. So, they only observed two breast cancer second primaries in the treatment group and 12 in the comparison group. And overall, they reduced the second primaries occurrence, hazard ratio was 0.5, a 50% reduction of second primaries, which is just remarkable. It really got everybody very, very excited. And now the big question, of course, is, all right, how do I do this? How do I make this happen?  The thing to note is that what they did in CHALLENGE is probably not doable in your clinic tomorrow. It's a heavy intervention. The number of touchpoints from staff is extensive, and the amount of time needed from staff for the coaching and supervised exercise is extensive as well. The criteria for getting people into the program required that people go through a series of blood tests and imaging tests that would just simply not be possible for the average community oncologist. So I'm guessing that you're going to ask me some questions about how we do this. Dr. Pedro Barata: Right. That's a fantastic segue. That's exactly right. Walk us through maybe starting by, what does that mean? Dr. Kathryn Schmitz: The first thing to say is I have to go back to the observational literature. And the observational literature shows really compellingly that we have a strong reduction of breast cancer recurrence and mortality from being more physically active, prostate cancer recurrence and mortality, and colon cancer recurrence and mortality. I find it very difficult to believe in this day and age, in our current environment, if you will, that we are ever going to have the equivalent of CHALLENGE for prostate or for breast cancer. There is an ongoing study in prostate that's led by some Australian researchers, but I just don't think that it's likely that we're going to mount something similar for another tumor site. We have tremendous correlative data that indicates that there are a number of biomarkers and biological pathways through which breast, colon, and prostate cancer would be reduced in recurrence if people were more physically active. And so, there is really, from my thinking, very little to state that it would be just a colon cancer effect. And so this is something we probably can enact in more than just the colon cancer community, overall, which is great news, and it makes it easier for us to be able to enact this type of programming. Dr. Pedro Barata: One of the things that comes up perhaps often is, if I were the leader of the cancer center and were to incentivize the different care teams to implement an exercise program at each level: GI team, GU, breast, thoracic, etc. How do we do that? Dr. Kathryn Schmitz: So, I want to give you an analogy. You're a medical oncologist, and you prescribe your patients chemotherapy. Now, just imagine, if you will, what would happen and how likely it would be for your patients to get chemotherapy if there was no chemoinfusion suite. If the chemoinfusion suite disappeared tomorrow and you were to tell your patients, "Go get some chemotherapy," what proportion of those patients do you think would go find all of the equipment necessary and all of the drugs necessary and understand how to dose the chemotherapy for themselves and get that all done? Very few people would do it. So with exercise, why would we be surprised then that our patients don't actually do a whole lot if we just simply tell them to go get some exercise? Exercise is a medicine. It is effective like a medicine. We've shown this through the CHALLENGE trial and many other correlative studies and an ocean of observational data as well. So the question is, how do we build the infrastructure that is necessary in order for your patients to do this? So the very first thing that has to happen is that somebody has to tell the patient to exercise. We currently do not have a culture of exercise in oncology. We do in heart disease. If you ask the average person on the street, "Is exercise good for your heart?" Anybody with an eighth-grade education is going to say, "Yes, of course," because the American Heart Association has done an amazing job telling everybody that exercise is good for your heart. But what has ASCO done, frankly? Can I be that bold? What has ASCO done to tell patients that they should be exercising during and after their cancer treatment? I'm not sure that I know more than a guideline. There is a guideline, and that's great. And the guideline is very helpful, but I'm not sure that patients know that there's a guideline. In fact, I can tell you that patients don't know that there is a guideline. So, you know, making sure that there's a paradigm shift in the country that says exercise is good for patients during and after their cancer treatment is the first step. The second step is getting a medical professional to say something to the patient about the exercise. And I'm very careful with the two words that I just chose: medical professional. I do understand medical oncologists are very busy. I understand that there's a whole lot to say in that 15 minutes when you're with the patient. And so maybe it isn't the medical oncologist. Ideally, it would be, but I get it that there's limited time. So it could be a nurse practitioner, it could be a nurse, there could be a social worker, it could be somebody else on the team that says, "Hey, you know, we want you to do an exercise program. We want to connect you to an exercise program." And then there's what is the program itself? You know, I'm very interested in this happening across the entire country. And so I've been working with the leadership of the Commission on Cancer on the question of, well, how would you do this in community oncology? You know, it's not enough to do it in academic medicine, but how do you do this in community oncology? And you can't expect that every community hospital is going to build a gym for their cancer patients. That is just not reasonable to do. So, we start to try to figure out some phone counseling. Could we give people Fitbits and follow them? Could we use technology to help us? Are there telehealth opportunities for us to do? Are there apps that have been built? In fact, there is a [free] app called Cancer Exercise that's on, you know, all of the platforms and available to patients. So there are programs. I've developed a directory of over 2,000 programs that exist across the country for exercise oncology that patients can find, medical oncologists can find.  So there are a lot of people trying to figure out how best to get the information to medical oncologists and other medical professionals so that they can have an 'easy button' to be able to connect their patients to existing programming so that you don't feel like you have to build a whole new program. Dr. Pedro Barata: If I don't have the resources around me, what would be your advice for the care team or for the providers that might not have that available at their site? Where do they start? Who do they reach out to? Who should they be looking at to get more information on how to set it up? Dr. Kathryn Schmitz: I lead an international consortium called Moving Through Cancer. You can find us at movingthroughcancer.org. That's where you'll find the map of all of the programs across the country and the directory. We actually have a triage tool that sits at the front of the directory that allows people to discern what type of exercise they're safe to do. We do recognize that, you know, the 80-year-old that fell last week doesn't need the same program as the 35-year-old that was playing pickleball the day before diagnosis. So, you know, there are different kinds of programs for people at different levels of acuity. We're happy to be helpful to folks to help them set up programs.  But the number one thing is to really be very aware of the power of saying something about doing exercise, just simply the power of saying, "I want you to be moving." Because frankly, I don't think anybody listening to this would disagree, no one benefits from sitting on the couch all day, no one. No one, no one. It doesn't matter how acute their medical issues are. We get people out of bed. We try to move people even when they're in the hospital. So I think saying something is huge. And then, if you can, applying a triage tool, if you can get something embedded within your clinical flow so that you can understand who it is that needs to go to physical therapy as opposed to who's ready for an exercise program. Those are the two things. So triage and referral is kind of step one. And if you can get that done, the rest will fall into place. Dr. Pedro Barata: This is really powerful message, where one, awareness of the care teams. Number two, bring it up to the patient. And then working on the referral, triage and referral process. That's fantastic. Another aspect that comes up quite a bit is like, "Look, this is great, but we have a system that relies on payers to make things happen, or at least to get them approved." And that can be very different or heterogeneous. The coverage can be different. Sometimes already going through a system programs for interventions, therapeutic interventions, let alone probably the insurance is not going to cover that. Is that true? Is it not true? How do you walk through the different insurance supports, perhaps, depending on where you're practicing? Dr. Kathryn Schmitz: You've just hit on the hot button. I've been working on this issue for about nine years now, trying to figure out using efforts to talk to CMS and see if we can get third party payer coverage going. We were making good progress there, and there was a change of administration and a new focus on "Make America Healthy Again," the MAHA movement. And, you know, CMS is really no longer interested in one-off national coverage determination. They instead, they want to know, "How do we make exercise happen for every American over 65?" And my question is, "Well, wait a minute, cancer patients are not just older patients. There's a lot going on there. They need something special." So I've been working on that. It's been working with accrediting bodies for policy with a little p. Very proud of the work that I've done in collaboration with the National Accreditation Program for Breast Centers, trying to get standards to get exercise referrals for breast patients. And I'm currently holding my breath to see whether the CoC is going to try to make some forward motion in this area as well, crossing all period appendages, waiting for news there. So it's not paid for unless it's done by a physical therapist. And, you know, there's published evidence and I have plenty of evidence from UPMC as well, that people don't really want to go to the physical therapist for this. I'm not saying physical therapists aren't great. Physical therapists are great, and there are people who really need to go to physical therapy, and we try hard to get those patients connected. But for the patients that are ready for something more than physical therapy, we really have an uphill battle to try to figure out what insurers are willing to pay for and what the return on investment is.  One of the challenges with the return on investment is that the timeline, time course for return on investment for American insurers is about one year. And I'll remind you that the time course for return on investment for CHALLENGE was 7.9 years. So we have a mismatch there. So we're trying to figure out if we can produce the evidence to show that there is an improvement in unplanned health care utilization. We have documented that for breast cancer. We're working on it for other cancers. If we can document that it is worthwhile to the insurer to pay for these programs, then I believe that they will pay for them. You know, my conversations are very positive with UPMC, which is a very large insurer and a large health plan. We're slowly working our way towards the middle, where there's a program that they can pay for and a program that is efficacious. That's the puzzle we're trying to solve for right now. Dr. Pedro Barata: This has been wonderful and super helpful. Before we wrap it up, is there anything else you would like to share with our listeners? Dr. Kathryn Schmitz: I want to make sure that your audience is aware that there are a variety of ways that exercise oncology is practiced. The program that most oncologists will be familiar with is LIVESTRONG, which is a program at the YMCA. It's a free program. At one point, there were over 800 locations across the U.S. They have contracted since COVID, probably because of COVID. So they still do exist but imagine, if you will, telling your patients that chemo is only available Tuesdays and Thursdays at 7:00 p.m. It would be difficult for patients to get there and get the chemotherapy. The same thing is true for the LIVESTRONG program. It's a fantastic, fantastic program for people who are able to get there, but that's one option. Another option for patients is there are a variety of online opportunities. I'll call out 2Unstoppable for women's cancers. It's literally the number 2Unstoppable.org. It's a free program available to women with cancer to have live, small group training programs. And they're based in Virginia, but they have programs all over the country. And then finally, I just want to overemphasize the app, the Cancer Exercise app. It's literally called Cancer Exercise in the app store. And that is a super duper easy button, very comprehensive, developed by a nurse scientist, Anna Schwartz. And then there are a variety of books. I wrote a book called Moving Through Cancer. There's a new book out [MyExerciseMedicine for Cancer] by Dr. Rob Newton as well, who's an Australian author. And there are certifications for exercise professionals that folks can look into as well through the American College of Sports Medicine. Dr. Pedro Barata: Dr. Schmitz, this is fantastic. Thank you for sharing those great insights with us. Super, super helpful. Thank you for taking the time. Dr. Kathryn Schmitz: Thank you so much. Dr. Pedro Barata: Thank you to our listeners for your time today. Remember, you'll find links to Dr. Schmitz's fantastic Educational Book as well as the JCO articles in the transcript of this episode. I'll invite all of you to go and read. And we'll also include a link to Dr. Schmitz's book titled Moving Through Cancer: An Exercise and Strength Program for the Fight of Your Life, which empowers patients and caregivers in simple five steps.  So with that, please join us again next month on By the Book for more insights on key advances and innovations that are shaping modern oncology. Thank you very much for your attention. Disclaimer: The purpose of this podcast is to educate and to inform. This is not a substitute for professional medical care and is not intended for use in the diagnosis or treatment of individual conditions. Guests on this podcast express their own opinions, experience, and conclusions. Guest statements on the podcast do not express the opinions of ASCO. The mention of any product, service, organization, activity, or therapy should not be construed as an ASCO endorsement. Follow today's speakers:           Dr. Pedro Barata    @PBarataMD     Dr. Kathryn Schmitz @fitaftercancer Follow ASCO on social media:           @ASCO on X (formerly Twitter)           ASCO on Bluesky          ASCO on Facebook           ASCO on LinkedIn           Disclosures:        Dr. Pedro Barata:    Stock and Other Ownership Interests: Luminate Medical    Honoraria: UroToday    Consulting or Advisory Role: Bayer, BMS, Pfizer, EMD Serono, Eisai, Caris Life Sciences, AstraZeneca, Exelixis, AVEO, Merck, Ipson, Astellas Medivation, Novartis, Dendreon    Speakers' Bureau: AstraZeneca, Merck, Caris Life Sciences, Bayer, Pfizer/Astellas    Research Funding (Inst.): Exelixis, Blue Earth, AVEO, Pfizer, Merck     Dr. Kathryn Schmitz: Patents, Royalties, Other Intellectual Property: Fees from the educational program developed by Dr. Schmitz that is now offered through Klose Training and Consulting.

เปิดพอดแคสต์เอพิโสดนี้ใน YouTube เพื่อประสบการณ์การรับชมที่ดีที่สุด The Secret Sauce เอพิโสดนี้เกิดจากการตั้งคำถามถึงทักษะที่ ‘คนอย่างเรา' ควรลงทุน และ พัฒนาเพื่อพาตัวเองไปถึงจุดที่ ‘เชี่ยวชาญ' แบบไม่ใช่แค่เก่งเร็วแล้วถูก AI แทนที่ได้ แต่เป็นทักษะมีความหมาย ดีต่อใจ และใช่กับเราจริงๆ หนังสือ MASTERY ของ Robert Greene ได้ถอดรหัสเส้นทางสู่ความเป็นเลิศของบุคคลระดับปรมาจารย์ อย่าง Leonardo da Vinci, Albert Einstein และตัวจริงจากอีกหลายวงการทั้งวิทย์และศิลป์ จนค้นพบว่าการฝึกตนจนเป็นผู้เชี่ยวชาญที่ทั้งโลกยอมรับ ไม่ใช่แค่เรื่องของพรสวรรค์ แต่แท้จริงแล้ว มี 'กระบวนการสำคัญ' ซ่อนอยู่ ที่ทุกคนนำไปปรับใช้ได้จริง นี่เป็นอีกหนึ่งเอพิโสดที่ทีมงานตั้งใจทำขึ้นเพื่อส่งมอบกำลังใจให้กับทุกคนที่กำลังเผชิญความท้าทายในชีวิต ให้ลองได้กลับมาฟังเสียงของตัวเองอีกครั้ง ทบทวนบริบทของชีวิต เพื่อก้าวไปสู่การพัฒนาตัวเองที่ยั่งยืนกว่าที่เคย

The Secret Sauce เอพิโสดนี้เกิดจากการตั้งคำถามถึงทักษะที่ ‘คนอย่างเรา' ควรลงทุน และ พัฒนาเพื่อพาตัวเองไปถึงจุดที่ ‘เชี่ยวชาญ' แบบไม่ใช่แค่เก่งเร็วแล้วถูก AI แทนที่ได้ แต่เป็นทักษะมีความหมาย ดีต่อใจ และใช่กับเราจริงๆ หนังสือ MASTERY ของ Robert Greene ได้ถอดรหัสเส้นทางสู่ความเป็นเลิศของบุคคลระดับปรมาจารย์ อย่าง Leonardo da Vinci, Albert Einstein และตัวจริงจากอีกหลายวงการทั้งวิทย์และศิลป์ จนค้นพบว่าการฝึกตนจนเป็นผู้เชี่ยวชาญที่ทั้งโลกยอมรับ ไม่ใช่แค่เรื่องของพรสวรรค์ แต่แท้จริงแล้ว มี 'กระบวนการสำคัญ' ซ่อนอยู่ ที่ทุกคนนำไปปรับใช้ได้จริง นี่เป็นอีกหนึ่งเอพิโสดที่ทีมงานตั้งใจทำขึ้นเพื่อส่งมอบกำลังใจให้กับทุกคนที่กำลังเผชิญความท้าทายในชีวิต ให้ลองได้กลับมาฟังเสียงของตัวเองอีกครั้ง ทบทวนบริบทของชีวิต เพื่อก้าวไปสู่การพัฒนาตัวเองที่ยั่งยืนกว่าที่เคย

Advertising SponsorThis episode is brought to you by Map It Forward Podcast Advertising. In 2026, fewer businesses can justify expensive trade shows. Advertising on a Map It Forward podcast connects you directly with a global audience of coffee business owners and professionals across the value chain. We offer flexible pricing structures and accept payment in US dollars or select cryptocurrencies. Email support@mapitforward.org to learn more.Episode DescriptionThis is Part 5 of a five-part series with Carol Salloum, cofounder of 3Tomatoes and Almond Bar in Sydney, Australia. In Surviving 2025 and 2026 as a Café Owner, we have explored volatility, pricing pressure, loyalty, systems, and leadership.In this final episode, we examine the secret sauce behind long-term café success. Carol shares how strong systems create consistency, why operational cadence matters, and how genuine hospitality cannot be faked. We discuss the cultural roots of Syrian hospitality, the importance of presence and example-setting as an owner, and why small invisible details shape the customer experience.The conversation explores the difference between mechanical service and heart-driven hospitality, and why businesses built on values and generosity outlast trend-driven venues.Connect with Carol Salloum and 3Tomatoes here:https://www.instagram.com/3tomatoesau/https://www.3tomatoescafe.com/***************************************About Map It Forward The Daily Coffee Pro is produced by Map It Forward, supporting coffee professionals globally across the supply chain.Website: https://mapitforward.coffeeMailing list: https://mapitforward.coffee/mailinglistPatreon: https://www.patreon.com/mapitforwardInstagram: https://www.instagram.com/mapitforward.coffee/Contact: support@mapitforward.org

Advertising SponsorThis episode is brought to you by Map It Forward Podcast Advertising. In 2026, fewer businesses can justify expensive trade shows. Advertising on a Map It Forward podcast connects you directly with a global audience of coffee business owners and professionals across the value chain. We offer flexible pricing structures and accept payment in US dollars or select cryptocurrencies. Email support@mapitforward.org to learn more.Episode DescriptionThis is Part 5 of a five-part series with Carol Salloum, cofounder of 3Tomatoes and Almond Bar in Sydney, Australia. In Surviving 2025 and 2026 as a Café Owner, we have explored volatility, pricing pressure, loyalty, systems, and leadership.In this final episode, we examine the secret sauce behind long-term café success. Carol shares how strong systems create consistency, why operational cadence matters, and how genuine hospitality cannot be faked. We discuss the cultural roots of Syrian hospitality, the importance of presence and example-setting as an owner, and why small invisible details shape the customer experience.The conversation explores the difference between mechanical service and heart-driven hospitality, and why businesses built on values and generosity outlast trend-driven venues.Connect with Carol Salloum and 3Tomatoes here:https://www.instagram.com/3tomatoesau/https://www.3tomatoescafe.com/***************************************About Map It Forward The Daily Coffee Pro is produced by Map It Forward, supporting coffee professionals globally across the supply chain.Website: https://mapitforward.coffeeMailing list: https://mapitforward.coffee/mailinglistPatreon: https://www.patreon.com/mapitforwardInstagram: https://www.instagram.com/mapitforward.coffee/Contact: support@mapitforward.org

In this episode, we (Mark Raffler and Statia Davey) sit down with Dr. Sharon Vaughn, the Manuel J. Justice Endowed Chair in Education and Executive Director of the Meadows Center for Preventing Educational Risk at the University of Texas at Austin. Drawing on her extensive work with the Michigan Dyslexia Research Network, Dr. Vaughn shares her deep expertise on how we can best meet the needs of all learners under Michigan's K-12 Literacy and Dyslexia Law. This conversation moves past the buzzwords to look at the heart of structured literacy, the evolving nature of the science of reading, and practical ways to support students who struggle with decoding.Here are some highlights from our conversation:Moving Beyond Dyslexia Myths: Dr. Vaughn helps us understand that dyslexia isn't simply about seeing letters or words backwards in fact, many young children naturally reverse letters as they learn positionality. Instead, educators should look for significant hurdles in phonological awareness, slow acquisition of word reading, and extreme challenges with spelling.The Science of Reading as an Evolving Field: Much like the science of nutrition, our understanding of how the brain learns to read is constantly refined by new research. Dr. Vaughn emphasizes that while some students seem to learn to read "automatically," every student benefits from the explicit, systematic, and organized instruction that is absolutely essential for students with dyslexia.Structured Literacy is for Everyone: Dr. Vaughn explains that structured literacy isn't just a specialized tool for students with dyslexia, it is a comprehensive "umbrella" that benefits every learner in the classroom. By integrating phonics and fluency with the ultimate goal of comprehension, educators can use a single, cohesive framework. She breaks down the "I do, we do, you do" sequence, showing how this explicit model gives every student the opportunity to practice new skills while receiving the immediate, supportive feedback they need to succeedThe "Secret Sauce" of Instructional Success: One of the most powerful things a teacher can do is use data-based instruction. Dr. Vaughn encourages educators to be "data processing machines" who use screenings, progress monitoring, and everyday observations to refine their teaching and provide quick, targeted support in those small classroom moments.We closed the interview by asking for Dr. Vaughn's top resource picks. She highlighted the wealth of materials available at the Meadows Center (meadowscenter.org) and spoke highly of the book Structured Literacy Interventions Teaching Students with Reading Difficulties, Grades K-6, by Louise Spear-Swerling describing it as a valuable and accessible resource for teachers.Check out our podcast resource page for all the links! We wrap up this episode by asking you to share your thoughts on future podcast topics your voice matters! Please visit bit.ly/LLCNtopics to let us know what you want to hear more about.All resources in this LLCN Brief (and future podcasts) can be found at: bit.ly/LLCNresources2526.  Subscribe to the Literacy Leadership and Coaches Network podcasts here: https://podcasters.spotify.com/pod/show/llcnbrief or your favorite podcast platform.Please note the audio used as an introduction and in transitions in this podcast is under the Creative Common License and attribution is given as follows:Medicine by WinnieTheMoog Link: https://filmmusic.io/song/6256-medicineLicense: http://creativecommons.org/licenses/by/4.0/

Friday on The A-Team, Adam Clanton and Adam Wexler react to Chris Simms' thoughts on how to improve CJ Stroud's mechanics. Is the fix really this simple? Be sure to listen to the audio as Wex and AC break it all down.

Send a textI stumbled upon Patrick Gabridge on the World Wide Web, and he was kind enough to come on to the Playwright's Spotlight after reaching out to him. If there was a playwright who has been in the spotlight who might have a pathway to success, it would be Patrick Gabridge. With a non-traditional approach to writing, Patrick focuses on site-specific plays that are staged in non-traditional stages. Before we delve into this, we speak about marketing and his networking group - Playwright Submission Binge - and how the market has dwindled and changed over the years and how it has affected non-equity theatre. We discuss his development of Plays in Places and its historical accuracy and use of creative license, how it's opened doors to success, the Secret Sauce, and pitching to non-traditional venues. We also breakdown approaching Youth Plays as an older playwright, writing competition plays, what constitutes high drama and whether or not there is a formula. We wrap things up with achieving exposition in a 10-minute play, experiencing poor productions of one's work, advice for finding/developing a writers group, and networking with playwrights. This is a fascinating conversation that should present any playwright with phenomenal opportunities. I'd love to how things transpire if anyone listening takes this path. Enjoy!Patrick Gabridge is a playwright whose work includes Blood on the Snow, Chore Monkeys, Lab Rats, Distant Neighbors, Fire on Earth, Flight, Constant State of Panic, Pieces of Whitey, Blinders, and Reading the Mind of God, which have been staged in theaters across the country. His plays can found in  Playscripts, Brooklyn Publishers, Heuer, Smith & Kraus and various“Best of” anthologies.He assisted is creating Boston's Rhombus Playwrights writers' group, the Chameleon Stage theatre company in Denver, the Bare Bones Theatre company in New York, the publication Market InSight… for Playwrights, and the on-line Playwrights' Submission Binge. He's also a member of the Dramatists Guild,  StageSource, and a board member of the Theatre Community Benevolent Fund.  In 2013, he co-founded the New England New Play Alliance and still serves as its coordinator.To view the video format of this episode, visit the link below - https://youtu.be/wkpI3jR_Or0Links to sites and resources mentioned in this episode -Playwright Marketing Binge - https://groups.io/g/playwrightbingeSeven Devils New Play Foundry - https://www.sevendevils.orgMid America Theatre Conference - https://matc.usThe O'Neill - https://www.theoneill.orgPlays in Place - http://playsinplace.comBrooklyn Publishers - https://www.brookpub.comHeuer Publishing - https://www.hitplays.comSocials for Patrick Gabridge and Plays in Place - FB - https://www.facebook.com/patrickgabridgeIG/Threads - @patrickgabridge YouTube -  ⁨@pgabridge⁩  FB - https://www.facebook.com/profile.php?id=61558727695681IG/Threads - @plays_in_placeWebsites and socials for James Elden, Punk Monkey Productions and Playwright's SpotlightPunk Monkey Productions - www.punkmonkeyproductions.comPLAY Noir -www.playnoir.comPLAY Noir Anthology –www.punkmonkeyproductions.com/contact.htmlJames Elden -Twitter - @jameseldensauerIG - @alakardrakeFB - fb.com/jameseldensauerPunk Monkey Productions and PLAY Noir - Twitter - @punkmonkeyprods                  - @playnoirla IG - @punkmonkeyprods       - @playnoir_la FB - fb.com/playnoir        - fb.com/punkmonkeyproductionsPlaywright's SpoSupport the show

In this episode of Fox Cities Core on WCZR Code Zero Radio, we sit down with David Pietila, the owner and operator of SourceTrack Studio in Appleton, Wisconsin. David, who is also a member of the band Noetic, joins us to discuss the growth of his studio since moving from a home-based setup to his current professional location.We dive deep into David's philosophy on recording, the importance of "vibe" and coffee in the studio, and his experience working with a wide range of Fox Valley talent—from heavy-hitting rock bands to local literacy projects and even the occasional polka group.In This Episode:- The Studio Space: David describes his new location, featuring a high-quality live room and a lounge equipped with a Nintendo 64.-Recording Process: Why David prefers starting with a simple phone demo and his focus on "modern punch" in his mixes.- Gear & Technique: Insights into miking real amps versus using sims, the benefits of hardware compression, and why your guitar setup is crucial for a smooth session.- The Local Scene: Reflections on the legacy of the former Studio H building and collaborating with artists like Kirk Gunn, Amelia Ford, and Michael Grabner.- Advice for Artists: How to prepare for your first session and the importance of treating your music like a business.Connect with SourceTrack Studio:Website: sourcetrackstudio.com Booking: Book a call or a studio tour directly through the website.Resources: Ask David about his Free Studio Prep Guide to help your band get recording-ready.About WCZR Code Zero Radio:Broadcasting from Appleton, Wisconsin, WCZR is an independent streaming rock station dedicated to shining a light on the incredible talent in the Fox Cities.Subscribe to our YouTube channel for more interviews with the artists and producers shaping the local music scene.0:00:05 Introduction & Welcome0:00:32 David Pietila & SourceTrack Studio Overview0:01:06 Life at the New Studio Location0:01:48 How David Got Started Recording Professionally0:02:34 New Gear & Moving Baffles from Rock Garden0:03:10 Impact of Rock Garden Closing on Local Studios0:03:56 How Bands Prepare (or Don't) for Recording0:04:52 Does Pre-Production Change the Session Time?0:05:32 The Fox Valley Literacy Project0:06:24 Long Tracking Days & Working with Local Artists0:07:49 Tyler SJ's Christmas Song & Word of Mouth Growth0:09:15 How Bands Find SourceTrack (Facebook Videos & Tips)0:10:27 The Home Studio Course & Podcast0:11:18 Why David Went Full-Time at the Studio0:12:11 Open House Events at the New Location0:18:03 Local Inspirations: Mark Goldy, Tony Enders & HoneyTone0:19:21 Competition vs. Collaboration Among Local Studios0:20:44 The Role of Gear in Getting Great Sound0:21:35 Reading a Session: Good Projects vs. Difficult Ones0:22:02 Screening Bands & Vocal Coaching Philosophy0:24:10 Keeping the Vibe Fun in the Studio0:25:53 The Studio Layout & Plans for a Video Room0:28:37 Real Amps vs. Amp Sims: David's Take0:29:44 The Secret Sauce of SourceTrack Studio0:30:55 Why Appleton? Choosing the Fox Cities0:32:37 Where Bands Eat: Tipsy Taco & Studio Life0:35:48 What Draws David to the Producer Side of the Glass0:36:37 Recording a Polka Band — Way Outside the Wheelhouse0:38:05 Keeping It Human: Imperfection in Mixes0:39:05 Thoughts on Auto-Tune and Modern Vocal Trends0:40:10 Collecting Physical Music from Studio Sessions0:40:57 Recording vs. Mastering: Working with Justin Perkins0:43:03 Helping Bands Think Beyond the Recording0:44:28 Dream Artists & Cold Outreach (Or Not)0:45:57 Rock & Metal as David's Sweet Spot0:47:03 SourceTrack Merch & the Famous Coffee Mugs0:48:06 Where to Find SourceTrack Studio Online0:48:45 Advice for Bands Recording for the First Time0:49:22 Final Thoughts & Wrap-Up

By Tony Stith - In this sermon, Tony reflects on 35 years of marriage and shares seven key “ingredients” that have strengthened his relationship with his wife. Using the metaphor of a recipe, he emphasizes agape love as the foundation, mutual submission, vulnerability, being emotionally and spiritually present

In this episode of Leupold's Hunt Talk Radio, Randy is joined by two of the lead minds behind Leupold's legendary gold ring: Tim Lesser and Dustin Miller. In a rare, deep-dive technical conversation, the trio explores what it really takes to build world-class optics in Beaverton, Oregon, and why American manufacturing remains the backbone of the brand. From the high-stakes "Moment of Truth" at SHOT Show to the meticulous engineering of the new BX-6 Range HD binocular, this episode pulls back the curtain on the culture of innovation, family ownership, and the "Secret Sauce" that keeps Leupold at the top of the podium. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, host Josh interviews James Thomson, Managing Partner of Equity Value Advisors, about scaling e-commerce brands, especially on Amazon. James shares practical advice for brand owners aiming to grow from seven to eight figures, emphasizing the importance of delegating tasks, building a competent team, and creating a three-year business plan. He discusses making brands attractive to investors, leveraging capital for faster growth, and focusing on brand equity and customer experience. The episode concludes with actionable takeaways for building teams, enhancing brand value, and strategic planning for long-term success and potential exits.Chapters:Introduction and Guest Background (00:00:00)Host introduces James Thomson, his background in e-commerce, Amazon, and advisory roles.Actionable Steps for Scaling from 7 to 8 Figures (00:00:58)James shares first steps: delegate tasks, free up time for strategic thinking, and focus on growth opportunities.The Power of Delegation and Building a Team (00:01:13)Discussion on outsourcing, hiring competent help, and multiplying business impact through effective delegation.Strategic Thinking and Long-Term Planning (00:04:04)Importance of spending time on big-picture questions: product expansion, new channels, and funding.Making Your Business Attractive to Investors (00:04:53)How to position your brand for investors, debunking myths about channel expansion, and identifying growth levers.Developing a Three-Year Business Plan (00:05:46)Necessity of a three-year plan, working backwards from growth goals, and evaluating new channels and products.Preparing for Channel and Category Expansion (00:07:03)Exploring requirements for retail and new categories, talking to experts, and assessing readiness for expansion.Securing Capital and Mindset Shift for Growth (00:09:01)Considering outside investment, selling equity, and the benefits of being part of a larger, faster-growing business.Investor Excitement: Key Growth Levers (00:10:46)What excites investors: clear three-year plans, actionable growth levers, and a roadmap for scaling post-acquisition.Three Actionable Takeaways for Brand Owners (00:12:33)Host summarizes: build and delegate to a team, focus on brand equity and customer experience, and create a multi-year growth plan.The Importance of a Three-Year Plan (00:15:04)James emphasizes three-year planning, aiming for aggressive growth, and preparing for a successful exit.Conclusion and Contact Information (00:16:30)James shares how to connect with him on LinkedIn; episode closes with thanks.Links and Mentions:Tools and WebsitesAmazon Seller CentralLinkedInKey Concepts and StrategiesDelegating Tasks: 00:01:13Three-Year Business Plan: 00:05:46Brand Equity: 00:13:13Actionable TakeawaysBuild Your Team: 00:13:13Focus on Brand Equity: 00:14:24Create a 3-5 Year Business Plan: 00:15:04Transcript:Josh 00:00:00  Today I'm really excited to introduce you all to James Thomson. James is the managing partner of Equity Value Advisors, advising brand executives and investors that are seeking guidance on how to accelerate e-commerce revenues and to align e-commerce and physical retail distribution and pricing strategies. Formerly, James was the chief strategy officer at Big Box Experts, a managed services agency supporting brand executive teams selling online, as well as private equity investors evaluating brands sold on Amazon. He has also served as the business head of Amazon Services, the division of Amazon responsible for recruiting tens of thousands of sellers annually to the Amazon Marketplace. He also served as the first fulfillment by Amazon Account Manager and prior to Amazon. James was a management consultant and retail banker. So with that introduction, James, welcome to the podcast.James 00:00:56  Thank you for having me today, Josh.Josh 00:00:58  On that note, James, I mean, we talked a lot about different strategies that people can be implementing to move from seven figures to eight figures and beyond. What would be like your actionable advice for them to say, hey, this is what I would do first, second, third.James 00:01:13  So the first thing I would do, we actually haven't talked about yet. First thing I would do is I would start to delegate tasks to people and clear up your plates so you can spend more of your time thinking about how to go and source better products, how to do more research to find those product gaps in your catalog that you can start to fill. How to start thinking about new channels that you might expand into. When I think of the day to day activities of what it takes to run an Amazon business, there's an awful lot of stuff that, quite frankly, we don't really like doing. You got to check reports. You got to check seller central. You got to check your inventory. You probably got to talk to your, three people if you've got one that's bringing products in from overseas. There's a lot of activities that need to be looked at. And I didn't even talk about, oh, you got to file 20 seller support tickets today. All that kind of stuff you need to be saying to yourself, even though I think I can do this better than anybody else in the world.James 00:02:08  The reality is, there's only so many hours in the day you need to go hire a VA or outsource this to a trusted colleague who, you know, make. Of course you know it's going to cost you money, but the money that you spend to have somebody do a lot of these repetitive tasks or tasks that you don't really like doing, that frees you up to do much higher value added stuff to drive your overall business. If you've got more time to be doing new product research and thinking through, okay, where is there opportunity for me to potentially expand my product line? where do I need to start thinking about culling out some of the products in my products? Because quite frankly, not all this stuff has turned out to be gold. You've got to have time to think through those bigger questions. And the only way to do that is to start outsourcing some of the mundane that comes with running an Amazon business. as you get better at outsourcing that and accepting the fact that, yeah, you know, this other person who's taking on these tasks may not be quite as amazing at doing it as I am, but quite frankly, I don't need amazing, I need confidence.James 00:03:10  And the more you can get competent help to help you with many of these tasks, the more time you free up to work on other types of activities. When my partner, business partner and I were running our Amazon agency, we did everything we put on every hat imaginable to run that business. And as we started to outsource certain tasks and get more comfortable with listen, we can outsource most of this stuff with high confidence to people, as long as we train them properly and we're patient and we get them up and running. All of a sudden we now had a multiplier effect. We have a multiplier effect. That's when the genius of being a business owner starts to really kick in. And yeah, you know, wouldn't you love to have five other people who is as strong and intelligent and good looking as you are to be there with you? I don't need that. I need 3 or 4 highly competent people in each of their specific areas to help me pursue different responsibilities so that I can go and tackle some of these bigger, long term questions.James 00:04:04  That's the stuff that really starts to matter, and that's the stuff where I get excited because I r...

“CATS The Jellicle Ball was one of the greatest theatrical experiences I've ever seen. It had a massive impact on me and made me a fan of CATS.” This episode features PJ Adzima who is known for his role as Elder McKinley in The Book of Mormon Musical and recent rise of his production company Stage Time. PJ discusses everything from his hesitation to dive too deep into the CATS world, his Broadway journey, and the innovative shows by Stage Time. Stick around for a fun segment where they try to cast Book of Mormon characters as CATS. Plus, get an insider look at some must-see new works and exciting upcoming projects. An episode you won't want to miss! 00:42 Broadway Debut 01:36 Diving into CATS 05:33 The Jellicle Ball 14:51 Book of Mormon Journey 22:08 The Secret Sauce of a Good Musical 23:08 Stage Time: The Birth of a Production Company 36:11 Rapid Fire Check out PJ on Social Media: @pjadz Check out Stage Time on Social Media: @stagetimenyc Check out the Slam Frank Kickstarter: www.kickstarter.com/projects/slamfrank/slam-frank-original-cast-recording Produced by: ⁠⁠⁠⁠⁠⁠⁠⁠Alan Seales⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠Broadway Podcast Network⁠⁠⁠⁠⁠⁠⁠⁠ Social Media: @⁠⁠⁠⁠⁠⁠⁠⁠TheWrongCatDied Learn more about your ad choices. Visit megaphone.fm/adchoices

“England and America are two countries separated by a common language.” So said George Bernard Shaw. It's true. Not only do the British sometimes call things a different name than we do, like lorry for truck or lift for elevator, they often pronounce the same word differently as well. For example, they drop the “c” in schedule and add an extra “i” to aluminium. No wonder, then, there is confusion over how to pronounce the name Worcestershire sauce, arguably the world's favorite condiment.

เด็กไทยจะเติบโตอย่างมั่นคงได้อย่างไร ท่ามกลางโลกที่ไม่แน่นอนในทุกวันนี้ และโรงเรียนแบบไหนที่จะสอนให้เด็กปรับตัวสู่อนาคตได้จริง The Secret Sauce เอพิโสดนี้ เคน นครินทร์ พาไปที่ประเทศสิงคโปร์ เพื่อดูต้นแบบของแนวคิดการศึกษาที่เน้นการพัฒนาเด็กให้เป็นพลเมืองโลก บนรากฐานจากโรงเรียนเก่าแก่ในอังกฤษที่สืบทอดมายาวนานกว่า 400 ปี ก่อนที่แนวคิดเดียวกันนี้ จะถูกส่งต่อมาสู่กรุงเทพฯ ที่ Dulwich College International School Bangkok (DCBK) ซึ่งจะเปิดอย่างเป็นทางการในเดือนสิงหาคม 2026 หมายเหตุ: Dulwich College Bangkok อยู่ระหว่างการขอใบอนุญาตจัดตั้งสถานศึกษาจากกระทรวงศึกษาธิการ และมีกำหนดเปิดทำการในเดือนสิงหาคม 2026 ณ ย่านบางนา

In this episode of the Real Estate Pros podcast, Micah Johnson interviews Dan Cantillana, a seasoned real estate investor with over 20 years of experience. Dan shares his inspiring journey from humble beginnings to building a successful career in real estate and multiple businesses. He emphasizes the importance of trust and referrals in business, outlining a systematic approach to generating referrals through daily practices such as handwritten notes, videos, and power meetings. Dan also discusses the significance of lifelong learning, community connections, and the need to overcome fear in order to achieve success. The conversation highlights actionable strategies for building a strong referral network and the value of authentic communication in fostering long-term relationships.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Today's episode is from The Business – The Times' flagship podcasts covering business, finance and the economy.Octopus Energy has gone from market entrant to market leader in just 10 years. Greg Jackson, chief executive and co-founder is at the forefront of this business success story. The secret sauce? It's nothing to do with energy - it's the Kraken software that links the company to its customers and suppliers. So how did he do it? Why does he think 'spaghetti stacks' of ancient software are what's holding so many businesses back? And what plans does he have to float Kraken? From memories of his failed career as a game designer, why corporate life can be addictive - and why he thinks business leaders should be optimistic in a challenging world, Dom and Katie hear his lessons from the frontline.Presenters:Dominic O'Connell, columnist and business presenter, Times RadioKatie Prescott, Technology Business Editor, The Times and host of the Times Tech PodcastGuest:Greg Jackson, CEO and co-founder, Octopus EnergyProducer: Miriam HallSenior Producer: Julia JohnsonExecutive Producer: Kate FordGet in touch: thebusiness@thetimes.com Hosted on Acast. See acast.com/privacy for more information.

Sundeep and Anand joined Darren Maule to speak on their friendship, relationship off the stage and what makes them so hilarious. Spoiler: They lowkey don't like each other Webpage

เปิดพอดแคสต์เอพิโสดนี้ใน YouTube เพื่อประสบการณ์การรับชมที่ดีที่สุด ‘การถวิลหาอดีต ไม่ใช่กลยุทธ์ที่จะพาเราไปต่อในอนาคต' บทสรุปจากสุดยอดการประชุม World Economic Forum 2026 ที่สะท้อนแรงสั่นสะเทือนจากผู้นำโลก และตอกย้ำตรงกันว่า โลกที่เราคุ้นเคยกำลังจบลง?  อะไรคือทิศทางใหม่ที่โลกกำลังมุ่งไป ประเทศไทยจะอยู่ตรงไหนในโลกที่แตกเป็นเศษเสี้ยว และคนธรรมดาอย่างเราควรรับมือกับความโกลาหลครั้งนี้อย่างไร ติดตามคำตอบได้ใน The Secret Sauce อีพีนี้

‘การถวิลหาอดีต ไม่ใช่กลยุทธ์ที่จะพาเราไปต่อในอนาคต' บทสรุปจากสุดยอดการประชุม World Economic Forum 2026 ที่สะท้อนแรงสั่นสะเทือนจากผู้นำโลก และตอกย้ำตรงกันว่า โลกที่เราคุ้นเคยกำลังจบลง? อะไรคือทิศทางใหม่ที่โลกกำลังมุ่งไป ประเทศไทยจะอยู่ตรงไหนในโลกที่แตกเป็นเศษเสี้ยว และคนธรรมดาอย่างเราควรรับมือกับความโกลาหลครั้งนี้อย่างไร ติดตามคำตอบได้ใน The Secret Sauce อีพีนี้

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about core values, culture, leadership, empathy, focus...

In this episode of Trade Show Talk, host Danica Tormohlen speaks with Peter Lewis, Chief Commercial Officer of South by Southwest (SXSW). They discuss Peter's journey from an administrative assistant to a key leader in one of the world's most influential cultural gatherings. The conversation covers the challenges and opportunities SXSW faces as it prepares for its 40th anniversary, including venue changes, economic impact, brand partnerships, and international expansion. Peter shares insights on building a strong team, creating unique experiences, and the importance of community engagement in the event industry.   In our monthly advocacy update, we talk with Tommy Goodwin, Executive VP for the Exhibitions and Conferences Alliance. We discuss the reauthorization of the Terrorism Risk Insurance Act, which is crucial for event organizers. The conversation also touches on international travel challenges, including the visa bond program and proposed social media requirements for visa waiver countries. U.S. Customs and Border Protection is taking comments about the social media requirements proposal through February 9. Email CBP here. Registration for ECA's Legislative Action Day is now open, and trade show professionals can register here.    Peter Lewis bio  Peter Lewis serves as Chief Commercial Officer at SXSW, where he leads the commercial strategy and execution across partnerships, customer success, content, communications, sales, marketing, and growth markets. He oversees teams that design and deliver festival experiences, partner programming, brand activations, global sponsorships, and go-to-market operations, ensuring the forward-thinking community that comes to SXSW is deeply engaged and connected. Peter joined SXSW in 2009 and has played a key role in expanding its commercial and creative reach, both in Austin and around the world.  Chapters  00:00 Introduction to Trade Show Talk  02:07 Meet Peter Lewis: The Visionary Behind South by Southwest  05:04 Peter's Journey: From Admin to Chief Commercial Officer  07:08 Building a Strong Team for Success  08:18 Exciting Plans for South by Southwest 2026  11:11 Navigating Venue Challenges: A New Era for South by Southwest  14:20 Creating Unique Experiences in Austin  18:12 Economic Impact of South by Southwest  19:21 Brand Partnerships and Activations  22:22 The Evolution of Brand Engagement  24:25 Celebrating 40 Years of Innovation  25:51 International Expansion: South by Southwest Goes Global  28:56 The Secret Sauce of South by Southwest  30:25 The Importance of Community and Connection  32:13 Panel Picker: A Platform for New Voices  34:23 Innovative Sessions and Programming  36:03 The Role of Penske Media Corporation  38:12 Surreal Moments in South by Southwest History  40:13 Unexpected Discoveries and Breakout Bands  43:50 Staying Creative and Avoiding Burnout  45:29 Conclusion and Future Insights  Bio: Tommy Goodwin, Executive Vice President for the Exhibitions & Conferences Alliance Tommy Goodwin is Executive Vice President for the Exhibitions & Conferences Alliance (ECA), the advocacy association for the business events industry. In this role, he leads ECA's work on behalf of the interconnected ecosystem of exhibitors, event and meeting organizers, suppliers, venues, and destinations that comprise the global business events landscape. Prior to joining ECA, Tommy spent more than 20 years working for several globally recognized associations and corporations, including Oracle, AARP, and the Project Management Institute. Recognized by The Hill in its list of association "Top Lobbyists" every year since 2020, Tommy has also received several industry awards including: CEO Update/Association Trends: Leading Association Lobbyist (2023) American Society of Association Executives (ASAE): ASAE Fellow (2022) DCA Live: Association Innovation Leader (2022) Trade Show news Network: Industry Support Award (2022) MeetingsNet: Changemaker (2022) Podcast Host: Danica Tormohlen An award-winning journalist who has covered the trade show industry since 1994, Danica Tormohlen is VP of Group Content, Meetings, Sports, Travel for Informa Connect. In her role, she oversees content for Trade Show News Network, Corporate Event News, BizBash and Connect's portfolio of in-person events. These leading media brands publish websites, newsletters, social media channels, video, podcasts and online and in-person programming for the trade show, corporate event, association meeting, experiential marketing and exhibition industries.  Tormohlen currently serves as immediate past president of the Women in Exhibitions Network North America chapter. She has been a speaker and moderator at major industry events, including the TSNN Awards, IMEX, IAEE, SISO, UFI, ESCA, DI and Large Show Roundtable — to name a few. Sponsor This episode is brought to you by The Citywide Track powered by TSNN at Connect Spring Marketplace.   Planning citywide events that span multiple venues and thousands of attendees? Connect Spring Marketplace has the solution you've been looking for.  April 14th through 16th at the Kentucky International Convention Center, Connect Spring Marketplace features the exclusive Citywide Track powered by TSNN—where buyers planning true citywide programs meet the suppliers equipped to handle that scale.  This isn't your typical sourcing event. The Citywide Track brings together qualified decision-makers who generate over 1,000 room nights, utilize 100,000+ square feet of space, and have the authority to negotiate partnerships on the spot.  Whether you're planning association conferences, corporate events, or entertainment programs that take over entire destinations, this is where those complex conversations happen face-to-face with the right partners.  Trade Show Talk listeners who qualify for the citywide buyer track get exclusive access with discount code DT1 for 50% off your refundable registration.  Connect Spring Marketplace: Where citywide events find their perfect match.  If you are a supplier interested in learning more about partnering, email:  sales@connectmeetings.com 

แม้อุตสาหกรรมอาหารเสริมในไทยจะเติบโต แต่ความเชื่อมั่นกลับสวนทาง ผู้บริโภคตั้งคำถามถึงความน่าเชื่อถือและความปลอดภัย วันนี้การตลาดอาหารเสริมในไทยอยู่ในจุดเปลี่ยนผ่าน จากยุคที่ต้องจ้างดาราเป็นพรีเซนเตอร์ สู่เทรนด์ ‘CEO Influencer' ที่เจ้าของผลิตภัณฑ์ต่างพากันเปิดหน้า-ตั้งกล้อง-ไลฟ์ขายด้วยตนเอง The Secret Sauce ชวนสำรวจปรากฏการณ์ที่เคยเกิดขึ้นในวงการอาหารเสริมไทย บทเรียนราคาแพงที่สังคมไทยต้องเรียนรู้และป้องกันไม่ให้เกิดซ้ำ พร้อมทำความรู้จัก CEO Factory ผลิตภัณฑ์เสริมอาหารของคนไทยที่เลือกใช้กลยุทธ์การตลาดแบบ CEO Influencer เอพิโสดนี้ คุยกับยศดานันท์ ทองหนูนุ้ย ประธานกรรมการบริหารและประธานเจ้าหน้าที่วิจัยและนวัตกรรมผลิตภัณฑ์ บริษัท ซีอีโอ แฟคตอรี่ (ไทยแลนด์) จำกัด ผู้เปลี่ยนทิศทางจากโรงงานรับจ้างผลิต (OEM) สู่การปั้น House Brand ลุยตลาดด้วยตนเอง

ท่ามกลางโลกที่เปลี่ยนแปลง และเต็มไปด้วยความไม่แน่นอนมากขึ้นทุกวัน สิ่งที่จะช่วยให้เราไม่หลงทาง อาจไม่ใช่สูตรสำเร็จแบบเดิมๆ อีกต่อไป แต่คือความสามารถในการมองโลกให้ออก และคิดให้เป็น เคน นครินทร์ พูดคุยกับ ดร.ธนัย ชรินทร์สาร ที่ปรึกษาและวิทยากรด้านกลยุทธ์ ผู้เขียนหนังสือ The Strategy Prism ทั้งชีวิตต้องคิดอย่างมีกลยุทธ์ ถึงแนวคิด กลยุทธ์ 7 สี 7 มิติ กรอบคิดที่คัดมาแล้ว เพื่อช่วยให้คุณมองเห็นในสิ่งที่คนอื่นมองไม่เห็น และออกแบบการตัดสินใจของชีวิต ได้อย่างมีทิศทางในโลกที่ไม่แน่นอน

Recalibration, Pricing, and Passion with Scott Kogos | UrbanDigs Today, Noah and John sit down with veteran broker Scott Kogos, a 30-year real estate pro over at Howard Hanna NYC with deep roots in Chelsea and a hyper-local perspective on the Manhattan and Brooklyn markets. Scott shares sharp insights on a "recalibrated" market, why under-$2M buyers are making moves again, and how rising rents are pushing renters into ownership. He emphasizes the power of pricing, the value of being prepared, and the importance of building trust through systems and authenticity. With his signature bowler hat, a deep Rolodex, and a gift for connection, Scott shows how relationships, community, and intentional service drive results in any market. Recommended! ==================================== ✅ Stay Connected With Us:

Climate Change กำลังเปลี่ยนสมดุลเศรษฐกิจโลก และตั้งคำถามสำคัญกับความพร้อมของธุรกิจและประเทศไทย The Secret Sauce พูดคุยเจาะลึกกับ หม่อมหลวงดิศปนัดดา ดิศกุล เลขาธิการและประธานเจ้าหน้าที่บริหาร มูลนิธิแม่ฟ้าหลวงในพระบรมราชูปถัมภ์ ถึงบทสรุปเทรนด์ความยั่งยืนปี 2026 จากเวทีระดับนานาชาติ ผู้นำโลกกำลังโฟกัสอะไร โจทย์ใหญ่ของเกมนี้อยู่ตรงไหน และทำไม Climate Change กำลังจะกระทบตั้งแต่เศรษฐกิจไปจนถึงชีวิตลูกหลานของพวกเราทุกคน ติดตามได้ในเอพิโสดนี้ที่เดียว

ชมวิดีโอ EP นี้ใน YouTube เพื่อประสบการณ์การรับชมที่ดีที่สุด https://youtu.be/zlfS0lQRU2w นี่คือบันทึกหน้าสำคัญที่สุดครั้งหนึ่งของ เคน นครินทร์ กับการเป็นพลเรือนไทยคนแรกที่ได้ขึ้นเครื่องบินรบ Gripen ท่ามกลางแรง G มหาศาลที่กดทับบนความสูง 50,000 ฟุตเหนือระดับน้ำทะเล... การต่อสู้ภายในระหว่างใจที่เชื่อว่ายังไปได้อีก กับเสียงจากร่างกายที่ตะโกนย้ำซ้ำๆ ว่า ‘ไม่ไหวแล้ว พอเถอะ' อะไรคือบทเรียนที่ได้เรียนรู้ในวินาทีนั้น? รับชม The Secret Sauce ตอนพิเศษที่ทีมงานทุกคนตั้งใจรังสรรค์มาให้ เปิดบันทึกการเดินทางที่ 'ไปสุด' ของ เคน นครินทร์ในฐานะสื่อมวลชนได้แล้วในเอพิโสดนี้ 

ชมวิดีโอ EP นี้ใน YouTube เพื่อประสบการณ์การรับชมที่ดีที่สุด https://youtu.be/zlfS0lQRU2w นี่คือบันทึกหน้าสำคัญที่สุดครั้งหนึ่งของ เคน นครินทร์ กับการเป็นพลเรือนไทยคนแรกที่ได้ขึ้นเครื่องบินรบ Gripen ท่ามกลางแรง G มหาศาลที่กดทับบนความสูง 50,000 ฟุตเหนือระดับน้ำทะเล... การต่อสู้ภายในระหว่างใจที่เชื่อว่ายังไปได้อีก กับเสียงจากร่างกายที่ตะโกนย้ำซ้ำๆ ว่า ‘ไม่ไหวแล้ว พอเถอะ' อะไรคือบทเรียนที่ได้เรียนรู้ในวินาทีนั้น? รับชม The Secret Sauce ตอนพิเศษที่ทีมงานทุกคนตั้งใจรังสรรค์มาให้ เปิดบันทึกการเดินทางที่ 'ไปสุด' ของ เคน นครินทร์ในฐานะสื่อมวลชนได้แล้วในเอพิโสดนี้

Former MLM boss babe and future psychologist Brandie Hadfield is back to take us inside an MLM coach's funnel hacking scheme. -- she lurked in a Zoom meeting!Often billed as free classes or materials, this marketing tactic offers something quite different, and sketchy. Check out more of Brandie's work at brandiehadfield.substack.comAnd don't forget to sign up for The Dream Plus! For only $5 a month you can get every episode of The Dream (including our back entire back catalog) ad-free, along with bonus content. Click the link below to join The Dream Plus Supercast channel for only $5 a month!https://thedream.supercast.com Hosted on Acast. See acast.com/privacy for more information.

หลายคนเข้าใจว่า การเจรจาต่อรองคือการพูดเก่ง กดดันเก่ง หรือชนะให้ได้มากที่สุด แต่ในความเป็นจริง การเจรจาที่ได้ผลคือการรู้ว่า Give and Take ควรใช้ตอนไหน และมองให้ไกลกว่าแค่การเอาชนะกันตรงหน้า The Secret Sauce เอพิโสดนี้ พูดคุยกับ เอกพล พงศ์สถาพร ผู้สอนวิชาเจรจาต่อรอง และผ่านสนามปิดดีลมานับไม่ถ้วน เขาจะมาเปิดมุมมองตั้งแต่ความเข้าใจผิด ไปจนถึงกรอบคิดและวิธีการเจรจาที่ได้ผลจริง เพื่อให้คุณไม่พลาดในดีลสำคัญ และไม่แพ้ในดีลที่ไม่ควรยอม

Deric Rosenbaum, President and CTO of Groucho's Deli, a legendary brand celebrating 85 years in business, shares his journey from a commercial construction background to leading the brand's growth and technological evolution, emphasizing a philosophy of "adapt, not change" to modernize systems while preserving the core essence of community and hospitality. He discusses the strategic decision to prioritize controlled, concentric growth through franchising, the importance of fostering human connection in an increasingly digital world, and how leveraging data and a robust tech stack (including Square for restaurants, Ovation, and Bikky) helps optimize operations and enhance customer loyalty without sacrificing the personal touch.10 Key Takeaways "Adapt, Don't Change": Modernize systems (technology, operations) while retaining the core brand identity and legacy (e.g., original recipes). Community and Hospitality are Core Assets: Building community and genuine hospitality is crucial for customer loyalty and takes time and investment. Controlled Growth Strategy: Groucho's prefers slow, measured, and concentric growth to maintain quality, brand recognition, and efficient distribution, avoiding rapid, capital-intensive expansion common in private equity models. Technology as an Enabler, Not a "Shiny Object": Tech should enhance guest experience and simplify operations, not just be used for its own sake. Prioritize Retention Over Acquisition: Focusing on retaining existing guests drives frequency, which in turn leads to organic new guest acquisition and revenue growth, even during economic pressures. The Importance of an Open API: A robust and open POS API (like Square's) allows for seamless integration with "best of fit" third-party tools (like Ovation for feedback and Bikky for data) to create a unified commerce ecosystem. Data-Driven Decisions: Utilizing a customer data platform (CDP) like Bikky allows for deep understanding and segmentation of guests to tailor marketing and improve operational efficiency. Consistency Creates Loyalty: Standardizing processes across the chain and delivering consistent experiences fuels success in the long term. Invest in Training and Culture: Especially in a franchise model, training operators (not just money partners) on the fundamentals of hospitality is key to maintaining brand standards and a positive guest experience. Listen to Your Guests: Use feedback mechanisms (like Ovation's text-based system) to engage in two-way conversations and make targeted operational adjustments based on sentiment analysis.

What does an acrobat aerialist know about content creation that most social media managers don't? Turns out — everything.In this episode, I sit down with Elijah Holt, a performer and content creator who's turned aerial acrobatics into a content goldmine. We dig into how he balances the technical precision of his craft with creating content that hooks people who've never touched a silk in their lives.But this isn't just about aerial work — it's about why YOUR unique skills, hobbies, and "weird" talents are the competitive advantage you've been overlooking.We talk about:How to bring unconventional skills into your content without forcing itWhy being a performer made him a better creator (and vice versa)The role of play in serious business contentHow to differentiate yourself when everyone else is following the same playbookAnd why YOU are the secret sauce your content has been missingIf you've ever thought, "My niche skill is too random to work in my content," this episode will change your mind.Follow Elijah: https://www.instagram.com/theincredibleholt/PlayStation work: https://www.instagram.com/reel/DDP1Q_QyHSQ/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==Viral stretching video: https://www.instagram.com/reel/DTS3FNyjcbr/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==Shower video: https://www.instagram.com/reel/DTd4j8ymMTd/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==Work with Jordan: https://stan.store/thespacesocial?utm_source=ig&utm_medium=social&utm_content=link_in_bio&fbclid=PAZXh0bgNhZW0CMTEAc3J0YwZhcHBfaWQMMjU2MjgxMDQwNTU4AAGnmRe7wWQe3nzhTunB2b2EdTYOJCDSzfmXDKXONiXoVpDO6aF5TkeRmpKGH7g_aem_EY1zbkpmrC5p8AYXGt3Edw

องค์กรไทยใช้ AI ไปถึงไหนแล้ว The Secret Sauce พูดคุยกับ พชร อารยะการกุล ประธานเจ้าหน้าที่บริหาร บริษัท บลูบิค กรุ๊ป จำกัด (มหาชน) เจาะลึกผลสำรวจ รายงาน Thailand's AI-Driven Leadership Report ฉบับแรกของไทย โดย Bluebik Group, THE STANDARD และ Sauce Skill ที่ถอดบทเรียนจากผู้บริหารกว่า 100 องค์กรชั้นนำ เผยทั้ง insight ช่องว่าง และความท้าทายในการเปลี่ยน AI ให้เป็นความได้เปรียบทางธุรกิจอย่างยั่งยืน

จะเกิดอะไรขึ้น เมื่อคนที่ไม่เคยอยากเป็นหัวหน้า ต้องยืนอยู่กลางสมการอำนาจของชนชั้นนำ นี่คืออีกด้านของ เท้ง-ณัฐพงษ์ เรืองปัญญาวุฒิ แคนดิเดตนายกรัฐมนตรี พรรคประชาชน เมื่อบาดแผลและบทเรียนทางการเมือง กลายเป็นเงื่อนไขการร่วมรัฐบาล รับชมได้ใน The Secret Sauce เอพิโสดนี้

John Canzano talks about Dante Moore's decision to return to Oregon for another football season. Also, Canzano discusses the secret sauce of Curt Cignetti. Subscribe to this podcast. Read JohnCanzano.com

About the Guest: Dr. Hiral Patel is the owner of Solid Smiles in Lewisville, Texas. As an "OG" member of The Making Of community, she transitioned from searching for acquisitions to building her own startup from the ground up in 2019.Episode Summary: Collin and Dr. Patel discuss the full evolution of a startup—from the first "silent" months in 2019 to a thriving, five-op practice seven years later. Hiral gets transparent about the financial struggles of the early years, the importance of "boots on the ground" marketing, and the deeply personal motivation behind her practice: her father's battle with and victory over oral cancer. She also shares her simplified hiring philosophy and why she wouldn't trade ownership for an associate role for anything.Key Takeaways:A Personal Mission: Hiral opens up about her father's oral cancer journey (diagnosed in 2014).The Marketing Myth: Hiral shares how she used baskets of cards at local businesses and handwritten thank-you notes to build a patient base when the phone wasn't ringing.Attitude Over Resume: Why Hiral looks for people who are presentable and willing to learn rather than "experienced" staff who might be jaded or stuck in their ways.The Power of Coaching: Hiral utilizes a coach to role-play handoffs and case presentations monthly.Financial Reality: Hiral breaks down her personal pay structure from Year 1 ($23k) to Year 7.Time Stamps:[00:00] Intro: Meeting an OG member of the 14,500+ Facebook community.[05:30] The "Anti-Startup" mindset and opening in August 2019.[12:45] Bootstrapped Marketing: 7-Eleven flyers and Chipotle baskets.[18:20] The "Secret Sauce": Why Hiral's team still sends 50 handwritten cards a month.[23:40] Outfitting rooms: Why Hiral wishes she did more than 2 ops at the start.[28:15] The Paycheck: From $23,000 in Year 1 to owner-level income.[34:50] Hiring & Firing: The first termination and hiring for attitude.[42:15] The Heart of the Practice: Hiral's father's oral cancer story and 10-year recovery.[53:10] Advice for the Grind: "The days are hard, but the years are good."Connect with Dr. Hiral Patel:Instagram: @solidsmilesPractice: Solid Smiles (Lewisville, TX)Featured Sponsors:Studio 88: Specialized dental marketing that tells your story. Visit s8e8.com.Net 32: Compare brands and vendors in one place. Visit net32.com/themakingof.Support the showFind Out More Thank you for listening to The Making Of podcast. If you enjoyed it, please share with anyone you think will gain value from the show by clicking on one of the sharing tabs above. SUBSCRIBE to our NEWSLETTER HERE Also, please consider leaving an honest review on iTunes. It helps other listeners find the show, and I would be forever grateful.Questions or comments? Feel free to contact us at - themakingofadental@gmail.comFollow us on Instagram or Facebook and improve your dental practice every day!Have you subscribed? Don't miss a single episode!

In the landscape of modern publishing, the “isolated author” is a dying breed. To succeed as an indie today, you don't just need a gripping story; you need a community. This past Friday, the Writing Community Chat Show (recently ranked #3 in the UK!) sat down with a man who has mastered this evolution: indie thriller author William Lee.Known for his dark, atmospheric mysteries and a rise on TikTok, William joined us to pull back the curtain on his process, his live streams, and the upcoming release of his second book.From Failing English to Crafting Thrillers.It's a story many of us can relate to: William didn't start out as a bookworm. In fact, he admittedly “badly failed” his mock exams in school. It wasn't until a wake-up call from his father that he dove into creative writing techniques, eventually picking up reading as a hobby after high school.That spark turned into a flame, and eighteen months later, he released his debut, Gone Before the Moon. What started as a “superhero” concept morphed into a gritty, supernatural series when William realized he preferred realistic, high-stakes tension over “red spandex.”The “Secret Sauce” of TikTok Live.While many authors view marketing as a chore, William has turned it into a cornerstone of his brand. He moved away from shouting “buy my book” into the void and instead leaned into the power of TikTok Live.Why it works for him:* The Personal Touch: He wraps orders, signs books, and adds extras like bookmarks and tea bags live on camera.* Royalties: Selling directly through TikTok Shop is often more beneficial for indie authors than the traditional Amazon cut.* Vulnerability: By showing his face and chatting about his day, he sells himself as a person, which naturally leads to people wanting to read his work.Overcoming the “Indie” Hurdles.William was incredibly candid about the struggles of the self-published path, particularly Imposter Syndrome. Even with five-star reviews calling his work “atmospheric” and “un-put-downable,” he admits to worrying if book two will live up to the hype.His advice for those “dragging their feet” on social media? Just start. The community is supportive, and being “consistent” is far more important than being “perfect.”What's Next: The Black Veil Files.Fans of the series won't have to wait long for more. William shared that he has a five-book arc planned for The Black Veil Files, with short stories and a prequel novella also in the works.The next instalment, Dragged into the Maw, is slated for a March or April 2026 release. It promises to keep the supernatural thrills going, featuring a “Negan-esque” villain inspired by The Walking Dead.Watch & Listen.You can watch the full, hour-long interview below to catch William's live reading of the Gone Before the Moon prologue and hear his answers to community questions about his “superhero” inspirations and his “worst fears.”Connect with William Lee:* TikTok: @william_lee_author* Website: williamleebooks.co.ukFor more interviews with the world's best indie and traditionally published authors, subscribe to the Writing Community Chat Show here and on Youtube.Catch it on the go wherever you get your podcasts. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit thewccs.substack.com/subscribeBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-writing-community-chat-show--5445493/support.

เปิดพอดแคสต์เอพิโสดนี้ใน YouTube เพื่อประสบการณ์การรับชมที่ดีที่สุด ถ้าชีวิตให้โอกาสมาพร้อมกันหลายทาง คุณจะเลือกอะไร? นี่คือคำถามเดียวกับที่ บิวกิ้น พุฒิพงศ์ ต้องตอบในวัย 26 ปี ไม่ใช่คำถามเรื่องชื่อเสียง ไม่ใช่คำถามเรื่องความสำเร็จ แต่คือคำถามเรื่องการรับมือกับความคาดหวังในหลายบทบาท ในจังหวะชีวิตที่เร็วเกินกว่าจะลองผิดลองถูกได้ วันนี้ The Secret Sauce ชวน บิวกิ้น พุฒิพงศ์ อัสสรัตนกุล  ตัวแทนคนรุ่นใหม่ ที่กำลังเติบโตอย่างก้าวกระโดด ภายใต้บทบาทศิลปิน นักแสดง นักธุรกิจ และนักศึกษาระดับปริญญาโทที่เพิ่งสำเร็จการศึกษา มาสำรวจวิธีคิด การจัดการตัวเอง และการตั้งรับทุกโอกาสที่เข้ามา ในโลกที่เร็วและท้าทายกว่าที่เคย

Tiff and Monica talk about the fundamental elements to include when onboarding a new team member, and some of them might surprise you. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. Welcome back. I am just so happy to have all of you. know there are so many people out there that support the Dental A Team in so many amazing ways. And you guys being here downloading these podcasts and having that little, I know Apple allows the like auto download. I always love that. Cause when I'm on flights, I can just, you know, podcast. But you guys being here.   pushing those through for us, being here to just support who we are, what we do is so truly incredible, whether you're a client, a future client, or someone who's just here to listen and you're like, ⁓ you know, never gonna sign up, we don't really have a preference of how you get to us. We just love that you're here. We wanna deliver all of the most amazing information that we possibly can. You might notice we share a lot of information, a lot of tips and tricks, a lot of like, I don't know, feel like, Monica, I feel like they're like.   secrets, trade secrets, right? And people are like, gosh, I'll just listen to your podcast. I'm like, fantastic, do that, do that. When you're ready for someone like Monica, who I have here with us today, you guys, to be like, I'm gonna push you a little bit further. She's here, we're here, and we're ready to help you get to that next level. And as I said, you guys, this is a truly, truly exciting day for us. I have Monica back on the podcast with me today. I am so excited to have you here, Monica. I know.   Monica Gomez (00:57) ⁓ yeah.   The Dental A Team (01:20) Previously, I've kind of given a good spiel of who you are and how we found you. And we got to record a podcast, if you haven't listened to it yet, about this really hiring tips and strategies. But there's so much to learn about Monica, her coaching style and who she is in that episode. So if you haven't listened to it yet, go do that. And as an introduction today, Monica, welcome. I'm so excited to have you here. And I just I'm excited to pick your brain. love I love watching.   I feel like I get to watch the flow of how thoughts come to you and it's just really fun and I love our time together. Thank you for blocking out your morning and being here with me this morning and Monica, how are you? How was your weekend? How's life? How's Monica?   Monica Gomez (02:04) is great and I'm starting off my week with podcasting with you ⁓ and this is so fun. This is my second podcast and I'm so excited to be here. Our first one was really, there was a flow to it, right? It was a ⁓ great little conversation, valuable. We dropped lots of gems, you guys, so go listen to that podcast and I'm excited to be sharing this space again with you, Tish. Thank you for having me.   The Dental A Team (02:19) Yeah.   Thank you, thank you. I do love this and it actually makes me think this is like a little off topic here, but just for a smidgen of time. love the podcast space with you consultant ladies ⁓ on our team because I love that this is a space where I get to, I think I get to share how much I love you guys. Like how much admiration I have, how much I look up to you guys and get to like extract so much.   knowledge and input from you. And I think this is our space of like, truly having some connection time. And we have our one on ones, I mentioned that before, but those are so goal driven and work driven. It makes me think I love relationship and community. And I think that's something that humans are learning again, we're relearning that we need that. I think we lost that for a moment of time here recently and   in the years and we're coming back to that. You kind of don't know what you have until you lose it sometimes and we lost that space. And I think this is our space of true community. We do have our weekly meetings, we have our one-on-ones, we have our data-driven, work-driven time together, but the podcasting space is actually really special to me because I do get to, I get to get to like, want, we get to put you guys out there and I get to just spend this time with you.   And it makes me think you mentioned something on the last podcast that we had recorded together. You mentioned that intentional team time together and that like just clicked. As you're talking, like it clicked for me. This is our intentional time together and instilling that into, infusing that into the workplace. It's really special. And I want doctors and owners and leaders and anyone who's here, dental assistants, treatment coordinators, I don't care who you are. I want you to...   know from the bottom of my heart, this is a really special place and you don't need to go start a podcast unless you want to. But having that intentional time, like coffee time, like go in the break room and have coffee together and talk about your weekend. Like me getting to hear about Monica's family life and Charlie, her puppy, getting to know those pieces of you personally, it changes and it shifts our dynamic. So I wanted to highlight that because as you were speaking, I was like, my gosh, this is   Monica Gomez (04:42) Yeah.   The Dental A Team (04:55) something we haven't had yet because this is only our second podcast together, but that I know I do have with the other consultants and it just totally clicked for me because we just, think, mentioned that in the last one. So Monica, thank you for being here. Thank you for letting me say all that and for giving me this intentional time today.   Monica Gomez (05:12) Yeah, thanks, Tiff. Yeah, I think ⁓ this time together, we get to peek, a little peek behind the veil, right? And yeah, we do have a lot of connection time. It's structured time, right? But the value of unstructured time is just gold. is, ⁓ it builds trust, it builds ⁓ camaraderie, it builds affinity, it builds ⁓ an endearing, right? An endearing kind of sense of   The Dental A Team (05:20) Yeah.   Yeah.   Monica Gomez (05:42) of viewing the other person in a different light. So yeah, I think this is a powerful, like meaningful time. I agree with you. I agree with everything that you said. This is definitely a special magical space. Yeah.   The Dental A Team (05:51) Yeah.   Yeah, thank you.   Awesome. Well, thank you for being here. And again, if you didn't listen to the last podcast, I know this is the third or fourth time we're saying it. You should. This is kind of I think Monica actually helped me choose today's topics that she wanted to speak on. I think they actually naturally flow together. So I would maybe even listen to this one after the last one ⁓ or listen to this one. And then I don't care which order you do it in, but listen to both of them is my is my point here, because today we really we're going to talk about onboarding.   Monica Gomez (06:05) You   The Dental A Team (06:26) And you can onboard anyone, but I think maybe when we add in onboarding the right team member, because the last podcast we recorded was really how to hire the right team member and hiring with intentionality and meaning behind it. And the onboarding, Monica, I think has to flow off of that. If we're not continuously showing up as the person we wanted to hire, like we talked about in the last one.   If we show up in the interview space and we're like, this is who I want you to be, but then we're onboarding and we're like, meh, meh. We're like, this is boring person and we want somebody who's dynamic and fun and engaging and speaking to the patients, but we're like, not that person. I think it makes a huge difference. So Monica, as you've trained people, as you've onboarded, you've trained practices to do this, what are some key highlights that you like to infuse into the onboarding process?   Monica Gomez (07:15) Yeah, great topic. And I agree, this one goes hand in hand with our previous podcast. know, onboarding traditionally has been very much transactional, right? Here's your cubby, here's what you do, here's where you sit, here's how you answer the phones, right? We've got to move. Well, there's a part of it that has to be transactional because you have to learn, you know, what your job is and, you know, the daily to do's.   But I think if we lead with that, it's a mistake. ⁓ As I mentioned before, and we talked about how the workforce has changed, ⁓ and we're leading with connection and engagement and authenticity and all those components that make us unique, I think we, I really feel that we need to move.   from a transactional place to a transformational or transcendental. ⁓ It's gotta be more about behaviors, right? And how we wrap our arms around like this new person that's joining our little family, right? How would you like to be welcomed into a team that would make you feel welcome and received with open arms and warmth? That's how we have to welcome our new people.   The Dental A Team (08:17) Yeah.   Monica Gomez (08:36) You know, we've invested so much time and energy in interviewing our job post, our, you know, filtering our candidates, interviewing, that whole hiring process, offer letter, the whole nine yards. And then we just throw them in, sink or swim. We've got to add, we've got to be intentional and we've got to add more value to the onboarding piece because, you know, people sometimes are left thinking like, gosh,   The Dental A Team (08:54) Yeah.   Monica Gomez (09:05) this is not the place that I thought it was gonna be, right? Like make it the place that you post it on your job ad, right? Like create, you get to be the creator. You're the co-creator, right? This is your platform. Like what do you wanna create for your new people, right? And I think transaction.   It's always part of our industry and in the workforce, right? There is a transactional piece to working. ⁓ But again, that humanist, right? And so one great tip, I'll start with one tip and I'll turn it over to you, Tiff. ⁓ One great tip is have a welcome packet for your team, right? A t-shirt, their name tag, little, you know, if you picked up little sprinkles of who they are and what they like in the interview, like,   The Dental A Team (09:51) Mm.   Monica Gomez (10:02) put together a nice little welcome basket for them, a pen post-it, a nice little saying. I think that's, wow, I mean, that's super impactful on their first day, right? Like, welcome to the team and have everybody go around at Morning Huddle and just give a little shout out as, you know,   The Dental A Team (10:11) Yeah.   I love that. Yeah.   Monica Gomez (10:29) how valuable it is to have a new team member. I think that's super simple and important.   The Dental A Team (10:36) Yeah, I love that. think you hit on something really important there. It's really that feeling of being welcomed, coming into a new space is, I mean, we don't even like going to a party unless we know, a dinner party, unless we know everybody who's gonna be there, right? We're like, I only know two people. Like, is that enough? Right? I got a text from a friend the other day that was, know, or not the other day, it's been a bit, but for, you know, Halloween. And then she's like, I gotta go to this thing with my husband. And like, I don't know anybody. And I was like, okay, like this is, we're all coming into this dinner party not knowing.   anybody else, even if you've done working interviews, you still don't know them. So I love that really just toning in on the personal piece and the relationship, because if you can have a relationship with them, you can, you know, build that camaraderie just from the get go. I think they actually retain information and onboard quicker as well. So I love that. Yeah.   Monica Gomez (11:25) It's hard being an adult, you know? It's hard being an adult. And I think   in the practice, you know, just circling back to our topic on our previous podcast, fun is really important. We forget to have fun as adults, you know? And gosh, you know, think of it like you're in the sandbox again. See through young eyes, see through young eyes. Put those lenses on and just remember what it is to just play in the sandbox.   with your friends, right? And have like that pureness of intention and that pureness of heart and spirit. I think it's just easier when you can kind of connect to that space to welcome others in. And they'll say, I love that you're here. Welcome to the team. How can I make your week and your integration easier? I think that's a gem right there. That's...   The Dental A Team (11:54) Yeah. Yeah.   Mm-hmm.   Monica Gomez (12:21) super valuable for the person receiving and also for the person that's delivering.   The Dental A Team (12:26) I agree. I was thinking,   as you said, you said it's hard being an adult And I thought, yeah, I remember just being like, do you want to swing? Like, there's two, like, do you want to swing with me? Like, that's, we don't do that anymore. Yeah. It was easy. Now it's like, we go to, we're in the same Pilates class 10 times and I'm still like, do I talk to you? Do I not talk to you? And it's like, goodness gracious. So yeah, like just, do you want to swing? Like just, let's just have fun with it. I love that. ⁓   Monica Gomez (12:33) Yeah.   It's easier to fix ones.   The Dental A Team (12:51) And so Welcome Packet is beautiful. if you guys like put it together, it could even be like ⁓ a welcome note card. Like, hey, excited to have you. Like everybody, we write thank you cards to our patients or we write condolence cards or happy birthday or happy anniversary. Like, congrats on your wedding. We write these cards and I've seen them in multiple practices. So I know a lot of people do them. You pass them around to all the team members or the happy birthday for the team members, right? Everybody writes on the card and it's like this little message.   You could do it as simply as that. Like, hey, Monica's starting on Monday, guys. Like, it's Thursday. Let's wrap this up. Let's get this like welcome card together and a candy bar or a little ⁓ bouquet of flowers, like four carnations. Like, it doesn't have to be difficult. It doesn't have to be robust or like over the top. Just speak to who you are and who they are. I love that. And Monica, something you said was we were kind of prepping for this was you don't have to have it all together. And I loved that because we've saw many podcasts on   Monica Gomez (13:32) Yeah.   The Dental A Team (13:48) operations manual and it's fantastic. And I agree with an operations manual and practices come to us and they're like, Monica, we need an operations manual, help us build it. It's like, okay, yes. And it's super cool. Also, it's not a requirement. You can onboard, you can train, you can have them help you build the operations manual while you're training. Don't hold yourself back from onboarding someone successfully.   Monica Gomez (13:59) Yeah.   The Dental A Team (14:15) because you feel like things are missing and I love that you said that. Now, on that same aspect, a job description, super simple, to put together a job description of who they are, how they show up and what their targets are per position and then build off of that to say like, hey, in the first week, two weeks, 30 days and then kind of go from there. Now, implementally, how do you build the action out for...   for teams like that, because I'm an aggriance. I love an operations manual. I think it's great, but it's not end all be all. And just because we get through an operations manual and your consulting journey does not mean you're done. You're set for success and nothing's ever going to happen. I think there's a lot of, we could go on a tangent about operations manuals. We won't today. But how do you do that with your practices you're working with?   Monica Gomez (15:05) Yeah, I mean, I think people ⁓ absorb information and they learn differently. And I think it's really important that we hit on all three things. It's auditory, visual, and kinesthetic. The operations manual or the training manual is valuable, Because it's a resource that you can go to to reference and get a refresher. ⁓ But that shouldn't be your onboarding technique, right? That's like, OK, here you go. Here's the written. ⁓   The Dental A Team (15:30) Yeah.   Monica Gomez (15:34) proof or reference book of what you already learned, right? It is the outcome of your training. ⁓ I think, you know, onboarding can be simple and we make it complicated because everything has to be in writing nowadays and there's value to that. ⁓ But really your team, the biggest piece of ⁓ an employee staying within those 90 days is how we onboarded them.   The Dental A Team (15:48) Yeah.   Monica Gomez (16:03) Did we just give them manual or written instructions and say, okay, here it is, go do it? Or did we say, okay, this week, part of your onboarding is that you're gonna spend time with every single person in this practice in the various roles, including the doctor. You're gonna sit in and listen to the exams and the x-ray take and the hygienist. And you're really gonna understand all the makings of this practice.   it's important that we understand everyone's role and how we contribute to the entire team. So I always recommend that you hire someone and the first three days, break it up. Three, by the way, is a magical number for me. I love everything in series of threes. So three is easy to remember, three things versus five or even four, right? So three days in each role.   And have that person that's learning write down the most impact. What did you learn in these three days sitting with a hygienist? Or what do you want to know more about? This will spark their curiosity. Don't give them a script. Allow them to of grasp the topics and let their curiosity ⁓ be the lead. Take the lead on.   Here's what I want to know more about, or I don't really understand this, or gosh, I didn't know that, right? ⁓ And that goes for experienced employees or people that are new to the industry, right? That's my recommendation. Allow them to spend three days in every single role, like the journey of onboarding, right? Like, I think it's super valuable. And then... ⁓   The Dental A Team (17:32) Yeah.   Fisher.   Monica Gomez (17:51) Again, they could be kind of co-creating your manual with you because what they bring back, the knowledge that they bring back, chances are somebody else is going to have that same curiosity or those same questions, right? Yeah, I think that's a really simple tip. And those also that feedback could be part of your 30, 60, 90 day growth plans. And here's what you're really great at, right? I always like to look at   The Dental A Team (18:04) Yeah.   Monica Gomez (18:22) Think about the growth plan like a sandwich, right? Like there's the beginning, the middle, and the end. And so here's where you are, right? ⁓ Here's where, ⁓ actually, here's your role. Here's where you currently are, and here's where we would like for you to be. And like, what are the steps to get there, right? That should be part of your growth plan, your 30, 60, 90 day growth plan, along with the job description. Yeah, I think, you know,   using the job description like you mentioned as a tool, right, to guide people and also for us to understand like, what are they really great at? What are they really proud of, you know, in this job role? And what do they want to know more about? I think ⁓ I ⁓ one great way to kind of get familiar with someone's knowledge, experience and their desire to grow or learn more about is take the   The Dental A Team (19:03) Thank   Monica Gomez (19:20) the skills and ability portion of the job role and say, tell me three things that you're really great at, that you're really proud of, that you just are an expert in. And then three things that ⁓ you wanna know more about, not weak, right? Things that you don't, let's take that, negative verb out of it, just say three things that you're curious about or three things that you wanna sharpen your skills at. That tells you a lot about their qualifications. ⁓ And I'm really an advocate of ⁓   The Dental A Team (19:22) Mm-hmm.   Yeah. Yes.   Monica Gomez (19:49) eliminating the over-educating and over-matching. This exercise is a great way to kind of level set who your person is, like what's in their brain, right? Like, are you curious about? So I think that's part of like the co-creation of the onboarding and the collaboration, right? This is a partnership, we're in this together. What can I do to help you help me?   The Dental A Team (20:01) Yeah.   Yeah.   Monica Gomez (20:15) and stay. think it's intentional and it is ⁓ structured in a way that's unstructured.   The Dental A Team (20:28) Yeah, for sure. And I think that what you're saying there that co-creation also makes me think of ⁓ like collaborating and co-creating with the people who are going to be doing the training. So if you're not the one who's going to be, if you're an office manager and you're not training this person hands on 100 % of the time, then enlist the team members too. So if this person's job is   I don't know, front desk check-in and she or he has this laundry list of 20 different things that they've got to learn in the series of these 90 days or 30 days or however long you parcel that out for who's helping with those things and allow them to co-create too. And I think what you're saying, the three days, it's like, great, you're learning to answer the phones and confirm appointments. That's what you're doing for three days. You're answering the phone. So you're answering the phones and you're delivering that   patient to whomever, right? You're transferring that patient to whomever they need and you're doing confirmation calls for three days. And then stack on top of that, anything, something you said there, the co-collaborating and the kind of doing it together, but also then enlisting outside perspectives to see what flows together. Because a lot of times our job doesn't necessarily start to end flow in this perfect, beautiful space. Sometimes it's like,   well, I'm doing phones, but I'm doing emails, and I'm doing phones, but I'm checking patients out. And those are very like stark contrasting pieces. And so if we're like jumping them around or trying to do it in what a day might look like, that's very confusing. And it's overwhelming because your brain doesn't operate in that way. You can and you will and you will multitask and they will get it. But when you're learning, you've got to learn succinctly in a flow that makes sense. So you can't start with   Monica Gomez (22:02) and overwhelming.   The Dental A Team (22:17) checking a patient out if you also want them to be doing confirmation calls. Like you've got to find, like you said, your start, your middle and your end and making sure that those pieces flow together and having that outside perspective I think can definitely help. Something you mentioned was those like check-ins. So you're having those conversations with them. So that in itself right there, you guys, if you're not, I want you to pull these action items out too because that in itself, that's an action item. So make sure you've got job descriptions.   make sure you've got some semblance of flow on the pieces that they're responsible for, and then you're checking in with them. And I think frequent check-ins are really smart. We do them in our company with onboarding and we continue them kind of as long as we possibly can forevermore. We do these check-ins because I wanna know where they're at. don't, not necessarily like, did you do this thing? I wanna know like Monica, where are you at today? ⁓   Personally, who are you and where are you at today? Like are we still in alignment because that's the space I think Especially being new to a team. I'm not gonna say I'm not always gonna say hey, I Didn't get this or hey, I need help or hey I'm falling behind or I feel overwhelmed or this is a lot because I don't want to look like I can't do it But if my manager or my lead is like, hey check in how are things going? And I'm like, I think I'm getting it. I think I need more time on this   That's way better than being like, I'm overwhelmed. Like that feels better to me to be like, cool, there's space to have a conversation about this. I'm not complaining or feeling weak or looking as though I can't accomplish something. You are giving the space as a check-in to just be like, hey, tell me where you're at. Okay, great, take the space, take the time, go learn it. Or if I need to show you again, I can.   Monica Gomez (24:06) Yeah, I love that. I love everything that you said. think, ⁓ you know, words create our story, right? And so if we're asking, like, how's it going? ⁓ Are you struggling with anything? ⁓ Our minds automatically go to that negative place, right? So you get to be the creator of the script.   Right. And so if we're saying, Hey, by the way, I heard you answering the phone start, like, listen for the good stuff, right? The good behaviors. Gosh, you were amazing. Greeting that patient. my gosh. I am so proud of you. You are totally getting this and you know, how's everything else going? Right. If you start with that excitement and something positive, that person's already in that positive mindset and it's all about mindset. Right. And if we're concerned that they're not getting it, they're not going to get it.   assume that they are, assume that they are getting it. So gosh, you are, I know you're doing amazing. Tell me all the good stuff. Start.   The Dental A Team (25:08) Yeah, assume good intent, right? Always. We see that constantly. Assume   good intent. I think, Monica, you saying this right here makes me think.   Relationships are relationships, I say that all the time. They just look a little bit different. Like my relationship with Erin is a little bit different than my relationship with you, but my communication skills are gonna be super, they're gonna be the same with the right words, right? So I'm not gonna, communication is communication. And so what we do is we say, okay, this is how you sell a treatment plan. This is how you project to your patients to get them to schedule. And you always start with a positive. You don't ask for a review by saying,   how did everything go today? You say like, oh my gosh, that seemed, you how amazing was your appointment today? Like you're infusing these words in there to get the mindset, but then we don't copy and paste that always into everything that we do. And I think how you show up for anything is how you show up for everything. So show up for your team the same as you're expecting your team to show up for your patients because that's going to translate. And if you're like, oh, it seemed like a,   Gosh, today was a chaotic day, how did you do? It's always chaos, we're in dentistry. Dentistry is chaotic, your days are gonna be crazy. Life is chaotic, you're right, it's always going to be crazy. So saying that, gosh, was, woo, that was a rough day. How are you feeling? Well, I'm feeling really overwhelmed and I'm feeling like I made a really bad decision coming here. I think you're spot on is my point there. So that was beautiful, thank you.   Monica Gomez (26:21) Yeah. And life is chaotic. Period, right? Life is chaotic.   Yeah. And, you know, I when employees share difficult, like a difficult day, you know, like, ⁓ I had a ⁓ client last week share that their new hire said, ⁓ gosh, maybe we shouldn't, you know, ⁓ schedule two crowns back to back because that was really hard. And, you know, my back was hurting. And so, ⁓ you know, the doctor was like, she's already complaining. I'm like, well, okay. Well, how did you respond? Right. Because   The Dental A Team (27:11) Yeah, yeah.   Monica Gomez (27:12) Because, I mean, she's delivering something that's important. She's sharing and she feels comfortable enough to say, hey, that was really hard. That's really what she's saying. That was really hard, right? And so, you know, again, one of my favorite sayings is, you know, get curious, not furious, right? Don't look at it with the negative lens. It's a great way for you to validate, like, how important it is to be seen, and valued, right?   The Dental A Team (27:41) I agree.   Monica Gomez (27:42) And she was opening up because she wanted to be seen, heard, and valued. Like she wanted to be seen. Gosh, I like did those two crowns back to back. My back is hurting me. Are you even valuing that I sat there in fact, right? Even though they could have swapped off with another assistant, but she, you know, she followed him. And so, you know, and my advice was like, you should number one acknowledge that she's sharing, right?   The Dental A Team (27:54) Yeah. Yeah. Yeah.   Monica Gomez (28:11) Thank you so much for sharing that. You're right, that was kind of hard. Let's talk about it as a team tomorrow. Let's find ways to alleviate that when this does happen, right? I mean, the patients wanted to start, like they're ready. Let's do it, right? But where were your other team members? Like, let's talk about this. And so seen, and valued. If you can make anyone new, ⁓ a new employee, an existing employee,   your legacy employees, if you can make them feel and create a space where everyone feels seen, heard, and valued, that's huge. That's like you, you will, your team will love you, your patients will love you because again, it's that invisible kind of energy that's flowing through your practice, right? That creates that great space for employees to wanna stay.   The Dental A Team (29:02) I agree. I totally agree. Thank you, Monica. I think this was ⁓ a really, this is just full of so many gems and ⁓ I love the actual pieces of job description, kind of the, I love your three days, spend three days on it and really just making sure you go through that job description. Look at the to-dos of that position.   Enlist the team to help you. Whoever's gonna be helping to train. I had people specific on my team that were like, these are the things you just, you're stellar at and it's gonna be easy for you to train these things. They trained those. So it doesn't have to be one person. It can be whatever you want it to look like. Just make sure it's built out. You have a plan. Preschedule check-ins. I always make sure we preschedule check-ins and you guys check in with yourself too. think Monica, you gave some really wonderful tips on really making sure that we're showing up the way that we should be.   or the way we want people to show up and really just gut checking and making sure that those things are there. And I loved this. Thank you, Monica. Thank you for your words of wisdom. Thank you for flowing off of it. This was perfect. This was divine. Thank you for helping set up this flow of podcasting today and for just bringing your insight and your wisdom and your years of experience of things that you've seen work and ideas. So thank you, Monica.   Monica Gomez (30:16) Thanks, thanks, Tiff. This is definitely a gem for me. I have so much to share and so much, I love sharing, I love brainstorming, I love sharing what works ⁓ and all the knowledge that we, all of us have, right? This is a beautiful space for us to, you know, share that. And this was so fun. Thanks for inviting me and everyone.   The Dental A Team (30:22) Yeah.   Monica Gomez (30:42) Go out and be fabulous and don't forget to have fun. Have fun.   The Dental A Team (30:47) Yes, I love that.   Thank you. Yes. Go be fabulous. That is like Trish's famous words. I love that she says that. always, I know it always makes it just like, yep, I will. Okay. No, questions. So I love it. Go be fabulous. I agree. Drop us a five star review. Let us know what you thought about this. Let us know what onboarding tips you guys have. Hello@TheDentalATeam.com is an easy place to find us and.   Monica Gomez (30:53) So these are the things.   The Dental A Team (31:10) get recommendations or share your tips and tricks. We really do love that. And also we're on Instagram and Facebook, all of those places. So watch us there. Watch out for us there. Thursdays, once a third Thursday, we have webinars. You guys, we're everywhere. So if you're only following the podcast, check us out. Hello@TheDentalATeam.com, TheDentalATeam.com. We've got all of it listed there as well. Go find us, follow us and listen for more amazing tips from Monica and the rest of the consulting team. Thank you guys and go be fabulous.   Monica Gomez (31:39) you  

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