Making Dough Show | Restaurant Marketing Show

Dave Portnoy showed up unannounced at Mattenga's Pizzeria—and we weren't ready!

Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power!  https://youtu.be/J_wu4bCUC5M Turning Complaints into Loyalty: The Art and Science of Customer Complaints. In today's episode of the Making Dough Show, we'll dive into a crucial skill for any restaurant owner: how to transform a complaining customer into a loyal guest. Is it really possible to win over fussy customers? Customer complaints can be a goldmine for growth when handled right. I'll also break down how to calculate the lifetime value of your customers and share key strategies for resolving complaints that lead to lasting loyalty. Stay with me until the end as we explore the art and science behind turning complaints into opportunities for building stronger relationships with your guests!

Download for FREE: The RESTAURANT MANAGER SCORE SHEET at  https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systems https://youtu.be/OdZMuOBcGIU Watch: 5 Menu Engineering Secrets | Boost Your Restaurant Sales https://youtu.be/gbZWdZvxgEw Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Must-Know Tips for New Restaurant Managers: Succeed in Your First 90 Days! Welcome to another insightful episode of Making Dough Show!

Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systems https://youtu.be/OdZMuOBcGIU Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power! https://youtu.be/J_wu4bCUC5M 10 Best Customer Service Experiences in Restaurant Industry In this episode of the Making Dough Show, I'm diving into the 10 best customer service practices that can either make or break your restaurant. We all know how crucial customer service is—more than fancy decor or menus. It leaves the first and last impression on your guests. I'll be covering everything from greeting and farewelling standards to building rapport using the F.O.R.M technique, and ensuring top-notch quality control. If you're in the restaurant industry, these tips can help you elevate your operations and enhance the customer experience. Tune in to learn actionable strategies you can implement with your team this week. Don't miss out on how you can start making more dough by refining your customer service standards!

Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems⁠ Watch: The Ultimate Guide to Restaurant Success: 37 Must-Have Systemshttps://youtu.be/OdZMuOBcGIU Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM Watch: 10 Steps to Master Monthly Restaurant Marketing with AI Power!  https://youtu.be/J_wu4bCUC5M How to Enforce Restaurant Rules Without Losing Your Team's Respect  Struggling to enforce rules in your restaurant without being seen as the bad guy? In this episode of the Making Dough Show, we dive into the challenges of rule enforcement and how to maintain respect and trust with your team. Discover the secrets to effective restaurant management through clear communication, consistent enforcement, and the power of an Ops Book. We'll guide you on how to implement systems that ensure fairness, build trust, and empower your staff to follow rules independently—keeping your restaurant running smoothly without constant oversight.

Download for FREE: Restaurant Marketing System Guide- 10 Steps https://mds.mykajabi.com/marketingsystem Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM 10 Steps to Master Monthly Restaurant Marketing with AI Power!  Welcome to the Making Dough Show! In this episode, we dive deep into creating a robust monthly restaurant marketing system that guarantees consistent growth and engagement for your restaurant.

Download for FREE: The 37 Restaurant Systems PDF https://mds.mykajabi.com/37-restaurant-systems Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Watch: ULTIMATE Restaurant Marketing System Assessment for Maximum Profit https://youtu.be/LHlAb-HOWdM The Ultimate Guide to Restaurant Success: 37 Must-Have Systems Welcome to another episode of the Making Dough Show! In this exciting episode, we're going deep into the essentials of restaurant operations with a focus on cohesive branding and effective marketing systems. Discover how to streamline your daily operations with detailed checklists and learn the secrets behind successful branding strategies that align your social media, website, and in-store presence. We'll explore how to craft a promotion campaign that maximizes impact without overwhelming your team and delve into the importance of regular email marketing and text message marketing to keep your customers engaged. Plus, I'll share tips on creating consistent, high-quality social media content, responding to online reviews with ease, and strategically allocating your marketing budget for the best ROI. But that's not all – we'll also cover innovative giveaway systems to build community goodwill, the power of local Facebook groups, and the importance of organizing your media efficiently. And when it comes to finances, I'll guide you through essential systems for bookkeeping, receipt management, closing the register, profit and loss analysis, sales tax submission, and payroll processing. Join me as I share 37 key systems that will revolutionize your restaurant's operations, marketing, and finances. Whether you're a new restaurant owner or looking to improve your established business, these insights will help you achieve smooth, efficient, and profitable operations. Don't miss out on this comprehensive guide to making your restaurant dreams a reality! Tune in now and let's make some dough together! LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Download for FREE: The RESTAURANT MANAGER SCORE SHEET at  https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac Welcome to this episode of the Making Dough Show! Today, we're diving into an essential topic for restaurant management: creating an effective cell phone policy for your staff.

Download for FREE: Restaurant Marketing System Assessment https://mds.mykajabi.com/assessment Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac ULTIMATE Restaurant Marketing System Assessment for Maximum Profit Welcome to another episode of the Making Dough Show!

Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: How to WRITE a Restaurant Business Plan that works https://youtu.be/5ix5P_tUomM Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac

Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463 Watch: The REAL Way To Be A GREAT MANAGER (shift leadership etiquettes) https://youtu.be/fYBRiDs7WvY Watch: 5 REASONS WHY RESTAURANTS FAIL | Tips for Restaurant Growth and Success https://youtu.be/ZTjMMuI95xg How to Terminate an Employee Professionally in 3 Minutes! Welcome to another episode of the Making Dough Show! In this video, we tackle one of the toughest tasks in restaurant management: how to terminate an employee professionally and gracefully in less than 3 minutes. Whether you're a restaurant owner or manager, knowing how to handle employee termination with respect and professionalism is crucial. In This Episode, You'll Learn: ✅The art and science of terminating an employee professionally. ✅How to maintain respect and dignity during the termination process. ✅Essential tips for handling poor performance and unmet expectations. ✅Effective communication strategies for a smooth termination. Why This Matters:

Boost Your Catering Sales: Top Restaurant Strategies You Need! Which would you prefer: Finding ten customers where each of them orders ten pizzas from you? Or Get one catering deal from one company that orders ten 6" pizzas at once? In today's episode of Making Dough Show, we're diving into the power of catering to boost your restaurant's sales. If you're looking to grow your catering sales, having a solid strategy is crucial. Here are seven expert tips to help you maximize your catering revenue: 1. Always Be on Time and Provide Accurate Orders: Timeliness and accuracy are non-negotiable in catering. Ensure your deliveries are prompt and correct to build trust and reliability with your clients. 2. Create a Menu Offering That Stands Out: Research to identify gaps in the market and tailor your offerings to meet those needs. Develop the best menu items, pricing, and packages that differentiate you from competitors. 3. Stay Professional: Confirm orders in advance. Initiate courtesy calls to reassure clients. Make the process easy and seamless. Follow up with clients to ensure satisfaction. Consider sending thank you cards or gifts. 4. Make It Personal: Build rapport with your clients by gathering intel about their events. Personalized service can lead to repeat business and long-term relationships. 5. Provide an Excellent Presentation: Ensure your food, packaging, and staff presentation are top-notch. First impressions matter, especially in catering. 6. Conduct Food Drops: Target businesses within a 3-5 mile radius of your restaurant. Offering samples can introduce your services to potential clients. 7. Pursue Partnerships and Long-Term Relationships: Building strong partnerships can lead to consistent catering opportunities. Focus on developing long-term relationships for sustained growth. Subscribe to the  @makingdoughshow  for more restaurant management and marketing strategies to help your business thrive. Don't miss out on our expert tips to elevate your restaurant's success! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow == DOWNLOAD for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 8 PROVEN Tips to INCREASE Your Restaurant's ONLINE ORDERS https://youtu.be/FK-RH5H4j0o Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac

Are you looking to boost your restaurant's online orders and increase sales fast? In this episode of Making Dough Show, we share 8 proven tips to drive more traffic to your online ordering platform. Whether you're a small community eatery or a larger establishment, these strategies will help you maximize your online sales and grow your business.

Welcome to the latest episode of Making Dough Show! In this episode, we're thrilled to share our extensive experience and insights gained from managing over 100 team members in the restaurant industry. As seasoned restaurant owners, we understand firsthand the crucial role that effective leadership plays in driving success in the highly competitive restaurant business. Join us as we delve into the intricacies of leadership styles and how they directly impact restaurant excellence. From hands-on management techniques to fostering a culture of empowerment among our team members, we'll discuss practical strategies for overcoming the unique challenges that come with operating multiple restaurant locations. In today's fast-paced restaurant environment, effective leadership is the cornerstone of success. It's not just about managing team members; it's about inspiring them to deliver their best and fostering a positive work culture that drives results. By leveraging different leadership styles tailored to the needs of our diverse team members, we've been able to achieve remarkable success in our thriving pizzerias in San Antonio, Texas. Throughout this episode, we'll share valuable insights into how we manage team dynamics, navigate operational challenges, and maintain a laser focus on delivering exceptional customer experiences. Whether you're a seasoned restaurant owner looking to refine your leadership approach or an aspiring leader eager to make your mark in the industry, this episode is packed with practical wisdom and actionable tips to help you thrive in today's dynamic restaurant landscape. From effective communication strategies to proactive problem-solving techniques, we'll cover it all, providing you with the tools and insights you need to elevate your restaurant game. Subscribe now to stay updated on future episodes brimming with genuine advice and practical insights to help you unlock the full potential of your restaurant business! Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business- FREE PDF https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: Email Marketing with Ai ChatGPT: Easy Email Marketing https://youtu.be/OSYyx5gJvE4 Watch: 5 Common Restaurant Complaints and How to Handle Them Like a Pro https://youtu.be/wmkoFgHVWac LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Boost Your Restaurant Sales: 5 Menu Engineering Design Secrets Revealed! Unlock the secrets to skyrocketing your restaurant sales with these 5 menu design tips! Dive deep into the fascinating world of menu psychology, pricing strategies, and visual cues that can significantly impact your average ticket and overall revenue. In this episode of the Making Dough Show, we unveil the power of descriptive language to tantalize taste buds, strategic layout techniques to highlight high-profit items, and color theory to capture attention. Plus, learn why data analysis is crucial for optimizing your menu offerings and satisfying customer preferences. Whether you run an upscale restaurant or a fast-food joint, these proven strategies will help you maximize profits and create a memorable dining experience for your customers. Don't miss out on this opportunity to revolutionize your menu design and take your restaurant to new heights! Subscribe now for more valuable insights, and share your own menu design success stories in the comments below. Let's make some dough together and elevate your restaurant business to unprecedented levels of success! Download for FREE: 12 Genius Ways Chat GPT Can Transform Your Restaurant Business- FREE PDF https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: Restaurant Owner Top Tips to Successfully Resolve Business Conflicts https://youtu.be/Qg7Q1D5vAQU Watch: Customer Service Secrets: Surpass Expectation | Restaurant Owner Tips https://youtu.be/rMpjQn4XSSQ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: Opening a Restaurant: 3 Common Mistakes to Avoid https://youtu.be/ffVyRNhF6cE Watch: Restaurant Business Plan | 3 Reasons Your Restaurant Needs It, plus a free PDF to get you started! https://youtu.be/5ix5P_tUomM 3 Key Elements of a Successful Restaurant Business Opening a restaurant is an adventure filled with excitement and challenges. But before you set sail, you need a map to navigate the treacherous waters of the food industry. That map? Your restaurant business plan. Today, we'll dive into the three non-negotiable elements that must be included in your business plan to captivate investors, secure financing, and pave the way for success. Let's get straight to the essence, no fluff, just the crucial components you need to focus on. **1. Market Analysis and Concept Clarity**: First up, your business plan must showcase a thorough market analysis and a clear, compelling restaurant concept. This means understanding your target demographic, the competition, and current market trends. A well-defined concept that aligns with your market analysis demonstrates to investors that you're not shooting in the dark; you know exactly who your customers are and how to outshine the competition. This section should answer why the market needs your restaurant and how you plan to meet that need uniquely. **2. Detailed Financial Projections**: The heart of your business plan lies in its financial projections. This section should include startup costs, projected income statements, cash flow estimates, and a break-even analysis. Realism is key here; overly optimistic projections can be a red flag for potential investors. These numbers show that you've crunched the data and understand not just the costs of starting your restaurant, but also the financial path to profitability. It's crucial to justify your assumptions with industry benchmarks and your market analysis. **3. Marketing and Growth Strategy**: Finally, your business plan must outline a robust marketing and growth strategy. This isn't just about how you plan to attract customers initially but also how you intend to retain them and scale your business. Detail your pre-launch marketing plan, ongoing promotional tactics, customer loyalty programs, and any plans for future expansion. This section demonstrates your vision for not just launching a restaurant, but growing it into a thriving business. Your restaurant business plan is more than a document; it's a roadmap to success, a pitch to investors, and a guide for your entrepreneurial journey.  **Question of the Day**: Which of these three elements do you feel most confident about, and which one seems the most challenging? Share your thoughts in the comments below. Engaging with your feedback not only helps us tailor our content but also fosters a community of passionate entrepreneurs who learn and grow together. Remember to hit like and subscribe for more no-nonsense advice on making your restaurant dream a reality. Let's cook up some success together! LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Download for FREE: Restaurant Business Plan | Free PDF https://mds.mykajabi.com/RestaurantBusinessPlan Watch: Opening a Restaurant: 3 Common Mistakes to Avoid https://youtu.be/ffVyRNhF6cE Watch: AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business https://youtu.be/WAV4HkdO4a0 Why Your Restaurant Needs a Business Plan | 3 reasons plus a free PDF to get you started   Unlock the secrets to restaurant success with a solid business plan! In this episode of Making Dough Show, we delve into why a restaurant business plan is crucial for navigating the competitive landscape of the restaurant industry. From understanding market demographics to conducting thorough market and competitive analysis, we uncover the essential ingredients needed to craft a profitable strategy. Learn how to project financials accurately, identify potential challenges, and capitalize on opportunities for growth. Whether you're a seasoned owner looking to refine your approach or a newcomer eager to make your mark, this episode offers invaluable insights into strategic planning and management. Discover the importance of SWOT analysis, profitability tactics, and effective budgeting to steer your restaurant towards long-term success. Don't miss out on this recipe for success! Subscribe to Making Dough Show for more expert tips and strategies on mastering the art of making dough in the restaurant business. LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Download for FREE: Restaurant Location Assessment Guide | Free pdf download https://mds.mykajabi.com/RestaurantLocationAssessmentGuide Watch: 37 RESTAURANT SYSTEMS | Run a restaurant successfully  https://youtu.be/OAHE8zfFFNs Watch: AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business https://youtu.be/WAV4HkdO4a0 Opening a Restaurant: 3 Common Mistakes to Avoid  Are you envisioning the grand opening of your own restaurant but feeling anxious about potential stumbling blocks along the way? Dive into the latest episode of the Making Dough Show where we delve deep into the intricacies of restaurant ownership. With a track record of managing six thriving restaurants and poised to open three more in the coming months, we intimately understand the fears and uncertainties that accompany this journey. Join us as we candidly share our experiences and offer invaluable insights to help you navigate the complexities of the restaurant industry. From meticulously planning budgets to strategically selecting the perfect location, we shed light on the common mistakes that can jeopardize your restaurant's success. One of the most significant blunders aspiring restaurateurs often make is underestimating the initial costs involved. Whether you're revamping a pre-existing space or starting from scratch, overlooking essential expenses like permits, equipment upgrades, and marketing efforts can lead to financial strain and setbacks. Moreover, the importance of choosing the right location cannot be overstated. It's not just about foot traffic or rental rates; factors like visibility, demographic appeal, and accessibility play pivotal roles in determining your restaurant's viability. Our comprehensive location scoring checklist, available for download, arms you with the tools to make informed decisions and avoid regrettable leases or unfavorable locales. Don't let uncertainty hold you back from realizing your culinary dreams. Tune in now to the Making Dough Show and embark on a journey towards restaurant success, armed with insider insights, practical advice, and the determination to make your mark in the world of hospitality. Subscribe today and join our community of passionate restaurateurs dedicated to making dough—both figuratively and literally! LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Download PDF for FREE: 12 Genius Ways ChatGPT Can Transform Your Restaurant Business https://mds.mykajabi.com/12-ways-chatGPT-can-transform-your-restaurant-business Watch: 37 RESTAURANT SYSTEMS | Run a restaurant successfully https://youtu.be/OAHE8zfFFNs Watch: The Ultimate TOAST Demo and Honest Review | Restaurant Owner Guide https://youtu.be/bcsiKtTa0TM AI Marketing: 12 Genius Ways ChatGPT Boosts Your Restaurant Business Join us on the Making Dough Show, where we explore the exciting possibilities of AI in restaurant management. In this episode, we uncover how ChatGPT can revolutionize your restaurant business. From crafting compelling email marketing campaigns to creating mouthwatering seasonal menus, we'll delve into 12 ingenious ways ChatGPT can transform your operations. Discover how ChatGPT simplifies social media content creation, inventory management, and competitor analysis, giving your restaurant a competitive edge. Learn how to analyze customer feedback, adapt to emerging culinary trends, and ensure compliance with health and safety regulations using ChatGPT's powerful capabilities. Whether you're a seasoned restaurateur or just starting out, the Making Dough Show provides valuable insights and practical strategies to help your restaurant thrive in today's fast-paced world. Tune in now to unlock the full potential of AI and cook up success with us! LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 4 Roles of a RESTAURANT MANAGER | Guide to Restaurant Management https://youtu.be/RWy998r37oM Watch: Customer Service Secrets: Surpass Expectation | Restaurant Owner Tips https://youtu.be/rMpjQn4XSSQ Feedback: The Key to Growth and Success | Tips for Restaurant Managers In this enlightening episode of Making Dough Show, we delve deep into the critical realm of feedback and its pivotal role in fostering growth and success. Join us as we uncover the intricacies of cultivating a robust feedback culture within leadership, exploring the profound impact of constructive criticism and its transformative power in driving professional development. As leaders, it's essential to understand the nuances of effective communication and embrace feedback as a catalyst for continuous improvement. From navigating performance evaluations to empowering team collaboration, we provide invaluable insights and strategies to enhance leadership skills and nurture employee engagement. Discover the art of feedback acceptance and how it fuels a growth mindset, propelling individuals and teams towards excellence. Gain practical advice on managing expectations, fostering open dialogue, and embracing feedback with grace and humility. Whether you're a seasoned manager, aspiring entrepreneur, or passionate team member, this episode offers indispensable guidance on navigating feedback dynamics, fostering a culture of trust and accountability, and unlocking the full potential of your team. Don't let your ego hinder your progress—embrace feedback as a cornerstone of success and embark on a journey of continuous learning and improvement. Join us as we explore the transformative power of feedback and pave the way for unparalleled growth and achievement. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #RestaurantOwner #RestaurantMarketingTips

Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: 3 Restaurant Managers Key Team Building Strategies https://youtu.be/j5IKDD3KVhw Watch: 4 Roles of a RESTAURANT MANAGER | Guide to Restaurant Management https://youtu.be/RWy998r37oM 5 Common Restaurant Complaints and How to Handle Them Like a Pro In this episode, we uncover the top 5 common complaints from our beloved customers and offer essential strategies to tackle them head-on. From addressing wait time woes to ensuring order accuracy, we leave no stone unturned in optimizing your restaurant's customer experience. Join us as we explore the importance of cleanliness standards, friendly service, and effective complaint resolution protocols. Learn how to enhance customer satisfaction, improve service excellence, and elevate your restaurant's operations to new heights.

Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: Creating the Perfect Restaurant Atmosphere: Tips and Tricks from a Restaurant Owner https://youtu.be/OlHu_ijTzMw Watch: Startup Vs Operating Costs: Unveiling the Truth about Starting a Restaurant https://youtu.be/3COoovdTxXU 3 Restaurant Manager Key Team Building Strategies In this latest episode of the Making Dough Show, we delve deep into the intricate art of team building, tailored specifically for restaurant managers seeking to enhance their leadership prowess. With the restaurant industry's dynamic demands, fostering a cohesive and high-performing team is not just advantageous but essential for sustained success. Join us as we unravel three pivotal strategies designed to empower managers in cultivating a robust and unified workforce. Firstly, we unpack the importance of conducting impactful performance reviews, shedding light on the transformative effects of providing timely and constructive feedback. From aligning team objectives to pinpointing areas for improvement, these reviews serve as a cornerstone for nurturing individual growth and organizational excellence. Learn how to navigate these sessions with finesse, fostering a culture of continuous improvement and accountability. Next, we discuss the realm of engaging team building activities, exploring innovative approaches to strengthen bonds and ignite camaraderie among staff members. Discover the power of collaborative exercises, tailored to your restaurant's unique culture and dynamics, that not only foster teamwork but also injects renewed energy and enthusiasm into daily operations. Furthermore, we emphasize the significance of recognizing and celebrating the hard work of your team members. From frontline staff to managerial personnel, acknowledging contributions, big or small, cultivates a sense of value and appreciation that fuels motivation and loyalty. Gain insights into effective recognition strategies that go beyond mere acknowledgment, nurturing a culture of gratitude and empowerment. Throughout the episode, we underscore the pivotal role of leadership in setting the tone for a positive work environment. From fostering empathy and respect to enforcing company policies with fairness and compassion, effective leadership lays the groundwork for a cohesive and thriving team. Learn how to leverage communication and listening skills to understand the needs and aspirations of your team members, thereby fostering a culture of inclusivity and collaboration. As a bonus, don't forget to avail yourself of our complimentary restaurant manager score sheet, a valuable tool for self-assessment and professional development. Share your insights and experiences in the comments below, and let's embark on a journey of growth and success together. Together, let's elevate the standards of restaurant management, one team at a time. Join us as we make dough and make a difference in the vibrant world of hospitality. LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow 00:00 Introduction 01:42 Conducting Effective Team Performance Reviews 04:29 Bringing the Team Together 05:49 Recognizing and Rewarding Good Performance

Download for FREE: The RESTAURANT MANAGER SCORE SHEET at https://mds.mykajabi.com/restaurantmanagerscoresheet Watch: How to Open a Restaurant with No Money: Starting a Restaurant from Scratch https://youtu.be/jWQ9yBNf9OI Watch: 5 Things Every Restaurant Manager Should Know | Restaurant Owner Tips https://youtu.be/fYBRiDs7WvY LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://www.youtube.com/@makingdoughshow SUBSCRIBE to our Podcast: https://podcasters.spotify.com/pod/show/makingdoughshow CONNECT on Linked-In: https://www.linkedin.com/in/hengamstanfield/ What is the Role of a Restaurant Manager | Guide to Restaurant Management Whether you're a seasoned restaurant owner, a budding entrepreneur exploring the role of a restaurant manager, or a consultant seeking insights into restaurant management, this episode of Making Dough Show is a must-watch. Gain valuable knowledge on conflict resolution, training plans, skill development, operational standards, cost control, budgeting, performance measurement, customer satisfaction, reputation management, continuous improvement, strategic planning, career growth, and the hospitality industry. Learn how to navigate the challenges of the restaurant industry with finesse and grace, and discover the strategies and techniques that will set you apart as a leader in the culinary world. Whether you're looking to enhance your existing skills or embark on a new career path in restaurant management, this episode provides actionable insights and practical advice to help you achieve your goals. So grab your score sheet, assess your strengths, and join the conversation on what it truly means to be a restaurant manager. Let's make some dough together and pave the way for success in the vibrant and ever-evolving world of hospitality. #restaurant​ #restaurantmanagement​ #restaurantmarketing​ #restaurantmanager​ #makingdoughshow

How to Open a Restaurant with No Money: Starting a Restaurant from Scratch Are you dreaming of owning your own restaurant but feeling stuck due to a lack of funds? Fear not, as Making Dough Show is here to illuminate the path towards restaurant ownership even in the face of financial constraints. In this insightful episode, we embark on a comprehensive exploration of the intricacies involved in launching a restaurant with minimal capital investment, catering to aspiring restaurateurs like Joseph who dare to dream big despite their financial limitations. Join us as we dissect the two primary avenues for restaurant establishment: building from the ground up or acquiring an existing establishment. We'll unravel the complexities and costs associated with both options, shedding light on the myriad considerations that can significantly impact your financial outlay. From the initial phases of securing a location and navigating the intricate web of permits and regulations to the crucial decision-making process involving equipment procurement and facility setup, we leave no stone unturned in our quest to demystify the restaurant ownership journey. Delve deeper into the realm of asset purchases, where we unveil insider tips on conducting thorough equipment appraisals to ensure optimal value extraction and mitigate the risk of unforeseen expenses down the line. Learn how to meticulously scrutinize financial records and assess the viability of potential acquisitions, armed with the knowledge of industry-standard valuation methodologies and the critical importance of due diligence in safeguarding your investment. But our journey doesn't end there. We equip you with indispensable strategies for crafting a robust marketing plan that can breathe new life into struggling establishments and catapult your venture to success. From harnessing the power of digital marketing channels to cultivating strategic partnerships within the local community, we empower you to navigate the competitive landscape of the restaurant industry with confidence and creativity. So whether you're a seasoned culinary enthusiast yearning to embark on a new entrepreneurial adventure or a seasoned industry professional seeking to breathe new life into an underperforming establishment, Making Dough Show is your trusted companion on the journey to restaurant ownership success. Join us as we unlock the secrets to realizing your restaurant dreams without breaking the bank, and remember to visit MakingDoughShow.com to submit your burning questions for future episodes. Your culinary destiny awaits – let's make it happen together! Watch: The Ultimate TOAST Demo and Honest Review | Restaurant Owner Guide https://youtu.be/bcsiKtTa0TM Watch: Startup Vs Operating Costs: Unveiling the Truth about Starting a Restaurant https://youtu.be/3COoovdTxXU LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​#restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Mastering Shift Leadership: 5 Etiquettes Every Manager Should Know | Restaurant Owner Tips In this episode of Making Dough Show, we delve into the crucial art of passing and receiving a shift in the restaurant business. We shared five fundamental etiquettes that often get overlooked but play a pivotal role in fostering a positive work environment. As a leader or manager, your reputation sets the tone for the entire shift. Explore the importance of being the leader who not only demands excellence but also exemplifies it, regardless of the circumstances. Learn why maintaining your standard is key to fostering a positive work environment. From defining your leadership reputation to effective communication, learn how to elevate your team's performance and create a seamless transition between shifts. Don't let poor shift handovers be the cause of stress for your team; implement these practical tips today! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resou... Watch: Customer Service Secrets: Surpass Expectation | Restaurant Owner Tips https://youtu.be/rMpjQn4XSSQ Watch: The Secret to Boosting Holiday Profits in Restaurants https://youtu.be/mnQ6cd18qNM LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Mastering Customer Service: How to Exceed Expectations Even on Your Worst Day | Restaurant Owner Tips Welcome to a transformative episode of Making Dough Show, where we unravel the secrets of mastering customer service in the face of personal challenges. In this enlightening discussion, we delve into the universal truth that everyone, even the best of us, has bad days. Join us as we explore the expectations placed upon us, whether we're working the kitchen or serving guests, and how those expectations shouldn't waver, even on our toughest days. Discover the art of maintaining a high standard of service, ensuring that every customer's experience is exceptional, no matter the circumstances. In this episode, we provide practical advice on navigating those challenging shifts. Learn the importance of active listening and empathizing with customers, turning your focus outward to create a positive environment. We share valuable tips on affirmations, not just for your own benefit but also for uplifting your team during rough seasons. We emphasize the significance of effective communication with managers and colleagues, creating a supportive workplace where everyone can thrive. Moreover, we highlight the power of relying on scripts in customer interactions. Understand how sticking to a well-crafted script can help maintain professionalism and consistency, ensuring that your customers receive the outstanding service they deserve. Join us as we explore the building of character through challenging seasons, reminding ourselves that, with effective communication and a positive mindset, we can not only survive but thrive, exceeding our guests' expectations. Elevate your hospitality skills and watch the full episode now! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resou... Watch: Conflict and Friction in Business: A Success Philosophy | Restaurant Owner Tips https://youtu.be/Qg7Q1D5vAQU Watch: Boost Profits: Mastering Restaurant Logistics During the Holidays! https://youtu.be/mnQ6cd18qNM LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Conflict and Friction in Business: A Success Philosophy | Restaurant Owner Tips Join us in this insightful episode of Making Dough Show, where we delve into the nuances of business philosophy in the restaurant industry. In this episode, we share valuable experiences and discuss the importance of having a clear perspective to navigate challenges. Learn about different business philosophies, including the "growing lean" approach, and gain insights into managing chaos, embracing imperfection, and constantly improving. Whether you're a restaurant owner, manager, or simply interested in the business world, this episode offers practical wisdom for success. Subscribe for more insights into the dynamic world of making dough in the restaurant business! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resou... Watch: Weather-Proof Your Restaurant Business: Logistics Tips During Holidays https://youtu.be/fEGxMlPoCqk Watch: 3 Power Skills Every Restaurant Owner MUST Master | Guide to Opening a Restaurant https://youtu.be/VVBjoMjDBTQ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Welcome back to another episode of Making Dough Show, your go-to guide for thriving in the restaurant business! As we gear up for the winter season, we've compiled 9 indispensable tips for restaurant owners and managers to conquer the unique challenges that cold weather brings.  First and foremost, we emphasize the importance of proactive weather monitoring using professional apps to stay ahead of storms and make informed decisions. Safety is our priority, striking a balance between keeping our team and customers safe while maintaining business operations. In this episode, we delve into the critical role of communication, whether it's updating social media, sending emails, or even using signage to keep everyone in the loop. Flexibility in staffing is crucial during unpredictable weather, and we provide insights into understanding your team's commuting challenges and fostering a collaborative approach. As the season sees a shift towards delivery and takeout, we discuss strategies to ensure smooth operations and maintain optimal delivery times. Coordinating with suppliers becomes paramount, considering the impact of weather on inventory, and having backup suppliers ready in case of unforeseen disruptions. Finally, we explore the cozy side of winter hospitality – from warm beverages to hearty dishes, creating a delightful experience for your customers despite the weather. Don't let winter freeze your business – implement these tips now and ensure a thriving quarter of sales. Like, subscribe, and join us in making dough this winter season!  Watch: Boost Profits: Mastering Restaurant Logistics During the Holidays! https://youtu.be/mnQ6cd18qNM Watch: 3 Power Skills Every Restaurant Owner MUST Master | Guide to Opening a Restaurant https://youtu.be/VVBjoMjDBTQ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Decoding the Restaurant Startup Cost Training: https://www.mattengasu.com/startupcost 9 Restaurant Holiday Logistics Tips: Guide for a Profitable Festive Season In this episode of Making Dough Show, we're exploring the intricate dynamics of holiday logistics within the restaurant business, presenting 9 expert tips to ensure a successful and stress-free festive season. As Q4 approaches, a pivotal period for the industry, these insights aim to empower restaurant owners with practical strategies. The first crucial step is making decisions about your holiday operating days and hours. Whether you're closing on specific days or reducing hours, clear communication is key. Digital communication follows suit, emphasizing the importance of updating your website, social media, third-party platforms, and mapping services to inform customers about your holiday schedule. Online orders can be a potential source of mishaps if not managed properly. Ensure your POS system reflects accurate holiday hours to prevent order confusion and complications. Team availability is another significant aspect, requiring a well-planned meeting to communicate and distribute responsibilities during the holiday season. Food order logistics take center stage to avoid overstock and waste during closures. Emergency contacts become essential for unforeseen issues, especially during the holidays, ensuring you have a list of reliable contacts for equipment repairs and crisis management. Planning for the post-holiday period is equally critical, with considerations for new menu offerings, marketing campaigns, and events to keep the momentum going into Q1. Amid the holiday hustle, crisis management and contingency planning become paramount, allowing restaurant owners to navigate unforeseen challenges with resilience. Share your thoughts in the comments, and let's foster a community of informed restaurateurs. Join us in making this holiday season not just successful but also an opportunity for growth and leadership. Hit play now and let's make some dough together! WATCH: FREE training all about Decoding the Restaurant Startup Cost if you are planning on opening a restaurant in the next 36 months: https://www.mattengasu.com/startupcost Watch: How To Start A Restaurant: Comparing Startup Vs Operating Costs https://youtu.be/3COoovdTxXU Watch: 3 Power Skills Every Restaurant Owner MUST Master | Guide to Opening a Restaurant https://youtu.be/VVBjoMjDBTQ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​ #restaurantmanager​ #makingdoughshow

Welcome to another enlightening episode of Making Dough Show, where we delve into the critical aspects of the restaurant business. In today's discussion, we focus on the pivotal distinction between startup costs and operating costs, providing invaluable insights for prospective restaurant owners. Startup costs, encompassing everything from permits to equipment, are dissected in detail. Gain practical knowledge from our experiences, having successfully launched restaurants with budgets ranging from $50,000 to $500,000, particularly in the vibrant state of Texas. The startup cost breakdown includes rent deposits, interior design, kitchen equipment, initial inventory, licenses, permits, and the non-negotiable need for a website. Transitioning to operating costs, we emphasize their significance in day-to-day business operations. Learn the art of managing variable and fixed costs, with a focus on controlling labor expenses and navigating through ongoing financial commitments such as rent, utilities, salaries, and more. The importance of weekly meetings and data-driven decision-making is underscored, offering practical strategies to ensure long-term financial viability. Explore our free training, linked below, conducted by our seasoned expert, Matt, as he delves into the intricacies of startup and operating costs. Share your thoughts in the comments section – How do you approach budgeting for these costs in the restaurant industry? Your insights contribute to fostering a community of informed and successful restaurateurs. Let's elevate your understanding of restaurant economics together – hit play now and take off on a journey to financial mastery in the restaurant business! WATCH:  FREE training all about Decoding the Restaurant Startup Cost if you are planning on opening a restaurant in the next 36 months: https://www.mattengasu.com/startupcost Watch:3 MUST Have Restaurant Owner Skillsets | Opening a Restaurant https://youtu.be/VVBjoMjDBTQ Watch: RESTAURANT Call Out No Call No Show Policy | Restaurant Management https://youtu.be/zLr1wyO5uPg LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Welcome to Making Dough Show, your ultimate resource for mastering the art of restaurant success! In this episode, we uncover the critical skills every restaurant owner must possess. From honing inventory mastery to mastering vendor negotiations and ensuring meticulous HR compliance, we've got you covered. Discover the secrets to efficient inventory management, where understanding costs and implementing uncounted systems can transform your restaurant's financial health. Learn the art of vendor negotiations, saving your business substantial costs and fostering lasting supplier relationships. Dive into the intricacies of HR compliance, exploring compliant hiring practices and disciplinary actions, safeguarding your restaurant from potential legal challenges. Explore menu engineering techniques, optimizing your menu for both customer satisfaction and profitability. Delve into operational efficiency strategies, streamlining workflows and enhancing customer service for a seamless dining experience. Join us on this transformative journey towards restaurant success and equip yourself with essential skills. Let's elevate your restaurant business together! Subscribe now and stay tuned for more invaluable insights. WATCH:  FREE training all about Decoding the Restaurant Startup Cost if you are planning on opening a restaurant in the next 36 months: https://www.mattengasu.com/startupcost Watch: 5 REASONS WHY RESTAURANTS FAIL | Tips for Restaurant Growth and Success https://youtu.be/ZTjMMuI95xg Watch: 10 TIPS for a NEW Restaurant Manager https://youtu.be/0SNSpBfBies Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Welcome to a new episode of Making Dough Show, where we uncover the secrets to restaurant success! In this episode, we address the five critical reasons restaurants often fail and provide actionable insights to help you thrive in the competitive culinary world. Join us as we explore the importance of operational efficiency, effective marketing strategies, capital management, navigating fierce competition, and choosing the ideal location for your restaurant. Learn the essential operational skills necessary to manage your restaurant seamlessly, from handling vendors to nurturing your team. Discover the power of digital marketing, leveraging social media and email campaigns to boost your restaurant's visibility and customer engagement. Understand the financial nuances, ensuring your restaurant remains financially stable and profitable. We also shed light on the challenges posed by fierce competition and offer strategies to make your restaurant stand out. Plus, gain valuable tips on selecting the perfect location to maximize foot traffic and attract your target audience. Don't miss this opportunity to equip yourself with these tips for restaurant growth and success. We hope that the insights and expertise shared in this episode will provide essential guidance to kickstart your restaurant business journey. Subscribe now, explore the free training resources below, and let's turn your culinary dreams into a thriving reality! Download for FREE: "Your Restaurant Dream vs. Reality" : https://drive.google.com/file/d/1fBZAVHcsPlFKh9doGXoePDrD5I07XyfD/view?usp=sharing Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Maximize Restaurant Holiday Sales: Seasonal Strategies for Restaurants Sales https://youtu.be/qnUD8Zl2qng Watch: 10 TIPS for a NEW Restaurant Manager https://youtu.be/0SNSpBfBies Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ FOLLOW us on Instagram: https://bit.ly/2SLRp42​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

Discover the secrets behind customer psychology during the festive season in this episode of Making Dough Show. In this episode, we unravel the secrets behind customer psychology during the festive period and share practical tips to elevate your restaurant's offerings. From creating emotional connections through nostalgic experiences to crafting seasonal specials and considering dietary preferences, we've got you covered. Learn how to influence your customers' choices, revamp your catering menu, offer value, and create immersive dining experiences. Plus, discover the importance of staying culturally relevant to maximize your sales potential. Don't miss out on these game-changing strategies to crush your Q4 sales targets! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Restaurant Staffing Challenges During Holidays: 7 Tips for Restaurant Ownershttps://youtu.be/0fg8PQglopo Watch: 10 TIPS for a NEW Restaurant Manager https://youtu.be/0SNSpBfBies Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ FOLLOW us on Instagram: https://bit.ly/2SLRp42​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​#makingdoughshow

In this podcast episode of Making Dough Show, we explore the significance of being seen and known in the restaurant industry. We discuss the book "Be Seen" by Jen Gottlieb and its influence on prioritizing visibility. The narrative shares experiences that illustrate how a conscious decision to embrace visibility can lead to valuable opportunities. We emphasize the importance of connecting with customers, vendors, and influencers and contributing to the community. Social media is highlighted as a powerful tool for achieving visibility, and the responsibility of business owners in building a recognizable brand is underscored. We are challenging you to grab a copy of Jen's book and take small, daily steps toward being seen in the restaurant business.

Welcome to another episode of the Making Dough Show, where we delve into the intricacies of the restaurant business during the holiday season. With the arrival of Halloween, Thanksgiving, Black Friday, Christmas, and New Year's, managing holiday staffing challenges becomes paramount. In this episode, we share valuable staffing tips to help you navigate the unique demands of the holiday season in the restaurant business. We discuss holiday staffing needs, cross-training, flexible scheduling, the importance of over-communication, and leveraging technology to streamline your operations. We also highlight the significance of creating a buffer for unexpected events. Join us in preparing for a successful holiday season in the restaurant industry. Whether you're a restaurant owner or part of the restaurant management team, these insights are tailored to ensure the success of your holiday operations. Don't forget to like, subscribe, and leave a review if you find this episode helpful. Let's make the upcoming holiday season a prosperous one for your restaurant. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: 5 TIPS to Mastering Serving Food Consistency | Restaurant Manager https://youtu.be/Rb7xqGiY3uI Watch: 10 TIPS for a NEW Restaurant Manager https://youtu.be/0SNSpBfBies Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In this latest episode of Making Dough Show, I share 10 tips for new managers in the restaurant industry. Whether you're starting a new management position or transferring to a different location, these tips will help you navigate the challenges of being a new manager. I discuss the importance of setting expectations, building relationships with your team, and empowering them through knowledge. I also emphasize the value of harnessing collective insights and casting a vision for your team. By implementing these tips, you can become an effective and successful new manager. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: 5 TIPS to Mastering Serving Food Consistency | Restaurant Manager https://youtu.be/Rb7xqGiY3uI Watch: RESTAURANT Call Out No Call No Show Policy | Restaurant Management https://youtu.be/zLr1wyO5uPg Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In this new episode of Making Dough Show, I discuss the importance of consistency in the food industry, specifically focusing on how to ensure consistent food quality throughout multiple restaurants and shifts. I share five tips that can help you achieve food consistency, including the need for training, portion control, standardized recipes, and visual aids. By emphasizing these key points and implementing them in your restaurant, you can provide your customers with a consistently excellent dining experience. Watch the video to learn more and take action to improve your food consistency today! How leading by example and demonstrating your dedication can inspire your team and create a positive work environment. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Thriving in the Local Market | Restaurant Management Tips https://youtu.be/87q-YlLgVi0?si=493ey2qYZQQ3rJZz Watch: RESTAURANT Call Out No Call No Show Policy | Restaurant Management https://youtu.be/zLr1wyO5uPg Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Should you add Vegan options to your restaurant menu? Why and what are the best practices? In this video, we discuss the importance of offering vegan toppings and vegan options in our pizza business. While some may question the need for catering to the vegan community, we believe that customer satisfaction and meeting their dietary needs should be a top priority. Join our team's conversation as we explore the reasons behind this decision and the positive impact it can have on our business. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Thriving in the Local Market | Restaurant Management Tips https://youtu.be/87q-YlLgVi0 Watch: When to NOT Listen to Restaurant Staff: Leadership Strategies https://youtu.be/OzftnkAuVJo Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ FOLLOW us on Instagram: https://bit.ly/2SLRp42​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​#restaurant​#restaurantmanagement​#restaurantmarketing​ #restaurantmanager​

As active members of the chamber of commerce and passionate entrepreneurs ourselves, we understand the importance of taking action to ensure the growth and prosperity of our businesses. Join us as we discuss effective tactics to boost your business and make a lasting impact in your community. In this episode of Making Dough Show, we recount a conversation with a fellow restaurant owner and shed light on the significance of proactive efforts in driving success. It's not enough to simply hope for things to improve; you need to actively pursue growth opportunities. We share personal experiences and practical steps you can take to elevate your business, especially during the summer season. From engaging with potential customers on the streets to offering free samples and building relationships with local businesses, we emphasize the power of personal connections. Discover how leading by example and demonstrating your dedication can inspire your team and create a positive work environment. Don't rely solely on expensive marketing tactics or wishful thinking. Instead, implement actionable strategies that won't break the bank. We believe in the importance of taking initiative and going the extra mile to make your business thrive. Join us as we delve into these valuable insights and encourage you to embrace a proactive mindset for long-term success. Let's make this summer your most prosperous season yet! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: How to Transform Conflict into Solutions: Leadership Strategies https://youtu.be/OzftnkAuVJo Watch: RESTAURANT Call Out No Call No Show Policy | Restaurant Management https://youtu.be/zLr1wyO5uPg Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In this new episode of Making Dough Show, we delve into the dilemma of wanting to be a good listener in a leadership role, only to realize that constantly hearing problems may not be the best approach. Join us as we explore a business environment where team members believe they're being valuable by bringing problems to their leader's attention, unaware that it's not the key to success. Discover the importance of shifting the focus from problems to solutions and empowering your team to think critically. Are you a good listener of problems? Share your thoughts and let's start a conversation! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: RESTAURANT Call Out No Call No Show Policy | Restaurant Management https://youtu.be/zLr1wyO5uPg Watch: Get Your RESTAURANT Featured on Local TV Stations | Restaurant Marketing https://youtu.be/gn49yz9w0aA Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Are you struggling with employee attendance and managing shift coverage? Watch this new episode of Making Dough Show and learn effective strategies for dealing with workplace challenges such as last-minute call-outs, no-call no-show situations, and maintaining accountability in the workplace. Discover valuable insights on employee scheduling, team communication, and documentation of policies to create a reliable and cooperative workforce. From streamlining time-off requests to empowering organizations, this video offers practical tips and solutions to enhance your managerial responsibilities. Don't miss out on this opportunity to optimize your workplace productivity and ensure smooth operations. Subscribe now for more valuable content on employee management and organizational success! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Managing People Who Are Hard To Manage | Restaurant Manager Tips https://youtu.be/KiN59JyKYp0 Watch: The BEST Restaurant Employee Retention Strategy | Restaurant Management https://youtu.be/itsHHBt8f5U Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In this new episode of Making Dough Show, we delve into the notion that respect is earned, but it's not always the whole story. As a business owner or manager, you may find yourself in situations where you feel that others are not giving you the respect you deserve. However, it's important to understand that respect goes beyond just earning it from others. Self-respect plays a vital role in creating a positive and respectful work environment. Join us as we explore the significance of self-respect and its impact on earning respect from others. Discover how self-reflection and personal growth can help you become a respected leader. Effective communication is another crucial aspect we delve into. It's not just about what you say, but how you say it. We provide insights on how to communicate with your team in a way that motivates and inspires them to fulfill their responsibilities. Learn how to lead with gratitude, sugarcoat your instructions, and emphasize the value of your team's contributions. By mastering the art of meaningful communication, you can foster a culture of respect and collaboration within your organization. Additionally, we address the significance of providing perspective to your team. As a business owner, you have a broader vision for the company's future. However, your team members may not always see the bigger picture. We share strategies on how to communicate the "why" behind certain tasks and help them understand the meaning and purpose of their work. By giving them a wider perspective, you can foster respect, engagement, and alignment within the team. Join us in this video as we navigate the complexities of respect in the workplace and provide valuable insights to create a culture of mutual respect, growth, and success. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Managing People Who Are Hard To Manage | Restaurant Manager Tips https://youtu.be/KiN59JyKYp0 Watch: The BEST Restaurant Employee Retention Strategy | Restaurant Management https://youtu.be/itsHHBt8f5U Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT: SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​ SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​ FOLLOW us on Instagram: https://bit.ly/2SLRp42​ CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​ #restaurantmanager​ #makingdoughshow

In this thought-provoking episode of Making Dough Show, we delve into the challenging decision of firing a customer in the restaurant industry. As a seasoned restaurant owner, I recount my recent experience of having to let go of a customer and provide valuable insights and practical tips on how to handle such delicate situations. In the fast-paced world of food service, we process thousands of orders each week, serving a diverse range of customers. However, occasionally, we encounter individuals who may not align with our values or misuse our systems. In this candid discussion, I share the details of a recent incident where we had to make the difficult decision to part ways with a customer. From the initial identification of the issue to conducting thorough investigations, I emphasize the importance of approaching customer challenges with an open mind and giving them the benefit of the doubt. By sharing my own experiences and the lessons learned, I offer guidance on how to navigate these sensitive situations while preserving both customer dignity and the integrity of your business. One key aspect we address is the need to know and uphold your business's standards and values. In an industry where people may try to take advantage, it's crucial to set boundaries and protect your business's sustainability. I discuss how vulnerabilities in our discount and promo code system led to the exploitation by this particular customer, and the steps we took to rectify the situation. By sharing this personal experience, I hope to inspire fellow restaurant owners, managers, and entrepreneurs to navigate customer challenges with confidence and integrity. Join the conversation by leaving your own thoughts and experiences in the comments section. Let's create a supportive community where we can learn from one another's stories and grow together. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Get Your RESTAURANT Featured on Local TV Stations | Restaurant Marketing https://youtu.be/gn49yz9w0aA Watch: 7 Strategies for Staying Ahead in the Restaurant Industry | Restaurant Management https://youtu.be/zyY7lGw91Rs Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In this episode of the Making Dough Show, I share my experience of being featured on a local TV segment as a restaurant owner. Join me as I discuss the importance of making attempts to get on TV, being prepared for the opportunity, and embracing discomfort for personal growth. I also highlight the significance of branding and investing in your restaurant's image. Learn from my reflections and get inspired to take the leap to showcase your food and business on local television! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: 3 RESTAURANT OWNER Blind Spots | Restaurant Owner Tips https://youtu.be/3Srl6EycAAk Watch: Marketing Magic: Harness the Power of Customer Reviews to Drive Restaurant Sales https://youtu.be/VuV3YBnjlqk Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

Are you aware of your blind spots as a business owner? In this episode of the Making Dough Show, we delve into the critical topic of identifying blind spots in your restaurant business which is often overlooked. Cash management, product management, and discounts/promo codes can all become vulnerable areas if not properly addressed. Join us as we discuss these blind spots and share practical strategies to identify and address them. Learn how to implement checks and balances, record keeping, and tracking systems to safeguard your restaurant's profitability. Don't miss out these restaurant owner tips on valuable insights that can help you strengthen your business. Subscribe now and leave a review to stay updated on the latest episodes! Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: 7 Strategies for Staying Ahead in the Restaurant Industry | Restaurant Management https://youtu.be/zyY7lGw91Rs Watch: Why Background Checks Are Crucial in Hiring | 3 Lessons Learned from a "Sex Offender Staff" Case https://youtu.be/9iESp_XDUfo Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In today's episode of Making Dough Show, we discuss an important topic that affects restaurant owners everywhere: the impact of government funding and competition in the market. We've observed a significant increase in new restaurant openings, driven by the injection of funds such as PPP and ERTC money. This influx of capital has led to expansions and fierce competition in various neighborhoods and markets. Now, more than ever, it's crucial to evaluate how these developments affect your business and what actions you should take to stay ahead. We invite you to join the conversation by sharing your experiences and thoughts on this matter. Have you witnessed heavy expansion in your local market? How did you utilize the government funds you received? Are you investing strategically to protect your business from competitors? Remember, as Mark Cuban famously said, "Someone is working twenty-four seven to take it all away from you." The restaurant industry is highly competitive, and being proactive and aggressive is key to securing your market share. Creating content for your restaurant is another powerful tool to differentiate yourself and combat obscurity. Even if you're short on time, producing even mediocre content is better than none at all. We'll explore the importance of leveraging your unique point of view and engaging with your audience through videos, podcasts, and more. Let's discuss how you can make a lasting impact and connect with your customers. We'd love to hear your thoughts on these topics. Leave a comment on our YouTube video or podcast review, and let's engage in a conversation about the challenges and opportunities in the restaurant industry. Together, we can overcome obstacles, make some dough, and thrive in this competitive landscape. Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: STREAMLINE Your Restaurant Operations | Restaurant Owner Tips https://youtu.be/x54UJWtgywQ Watch: Why Background Checks Are Crucial in Hiring | 3 Lessons Learned from a "Sex Offender Staff" Case https://youtu.be/9iESp_XDUfo Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX​  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow​  FOLLOW us on Instagram: https://bit.ly/2SLRp42​  CONNECT on Linked-In: https://bit.ly/2D0a3QA​ #restaurant​ #restaurantmanagement​ #restaurantmarketing​  #restaurantmanager​ #makingdoughshow

In this episode of Making Dough Show, we explore the importance of streamlining restaurant operations. As a fellow restaurant owner, I understand the passion and dedication required in this industry. Success comes from continuous improvement, not quick fixes. Streamlining your restaurant is a continuous process, a journey that requires patience and perseverance. It's essential to break free from the notion that there's a quick fix or a magic solution. Success in this field is built through incremental improvements in every aspect of your business.Crafting a clear vision is the first step, allowing you to define your destination. Prioritization is key amidst daily chaos, focusing on tasks with the most impact. Embracing challenges as opportunities and implementing systems to avoid repetition is crucial. Seek inspiration from successful establishments like Chick-fil-A and connect with peers to share your vision. Let your unique identity shine and make a positive impact on your community through exceptional service! Tune in and learn more on how we reach our goals with this restaurant management tip! _____________________________________________________________ _____________________________________________________________ Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Raising the Bar for Your Restaurant: How an Inspection Form Can Elevate Your Business https://youtu.be/ECIWozl1gmc Watch: Marketing Magic: How to Harness the Power of Customer Reviews to Drive Results https://youtu.be/VuV3YBnjlqk  Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow  FOLLOW us on Instagram: https://bit.ly/2SLRp42  CONNECT on Linked-In: https://bit.ly/2D0a3QA #restaurant #restaurantmanagement #restaurantmarketing  #restaurantmanager #makingdoughshow

In this episode of Making Dough Show, we share another shocking and embarrassing story from one of our restaurants, emphasizing the importance of caution and conducting background checks when hiring. The story revolves around a staff member we will call “John”, who had a parole officer and was revealed to be a sex offender, leading to his dismissal. The incident took us by surprise as we had no knowledge of John's criminal background during his two months of employment. The situation was further complicated by miscommunication, as the manager initially stated that the parole officer wanted John to quit without disclosing the actual reason. From this experience, we learned three valuable lessons: the world can be unpredictable, appearances can be deceptive, and thorough background checks are crucial, especially when hiring individuals who may interact with vulnerable groups. By sharing this story, we aim to help others avoid similar predicaments and learn from our mistakes. Conducting background checks is essential, and there are numerous services available to assist in this process, particularly when hiring managers or leaders. ___________________________________________________________ _____________________________________________________________ Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: How to Build a Strong Management Team Using Accountability Charts | Restaurant Owner Tips  https://youtu.be/5ZrcKSmXXOQ Watch: Restaurant Staff Thief Caught and 4 Lessons Learned https://youtu.be/kQz2EQBmJ1A Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow  FOLLOW us on Instagram: https://bit.ly/2SLRp42  CONNECT on Linked-In: https://bit.ly/2D0a3QA #restaurant #restaurantmanagement #restaurantmarketing  #restaurantmanager #makingdoughshow

Are you struggling with team accountability in your restaurant? In this episode of Making Dough Show,  we delve into the importance of having a clear accountability chart for your management team. Without a defined structure, confusion and friction can arise, leading to tasks left undone and disagreements among team members. By implementing an accountability chart, you can assign roles, responsibilities, and clear lines of accountability. In this video, we share our own accountability chart as an example, which includes sections such as Texas hospitality, training, policies and procedures, people, goods, and systems. Texas hospitality is crucial for providing a positive guest experience, so having a manager or lead responsible for ensuring smiling service, accuracy, and addressing customer concerns is essential. By having someone accountable for these aspects at the store level, it relieves the burden on the owner and fosters a more efficient and effective management system. Join us as we discuss the importance of an accountability chart and guide you through creating your own. Say goodbye to confusion and friction within your team and establish a solid management system that brings clarity and accountability. Watch now and take your restaurant's operations to the next level! _____________________________________________________________ _____________________________________________________________ Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Restaurant Staff Thief Caught and 4 Lessons Learned https://youtu.be/kQz2EQBmJ1A Watch: Raising the Bar for Your Restaurant: How an Inspection Form Can Elevate Your Business https://youtu.be/ECIWozl1gmc  Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow  FOLLOW us on Instagram: https://bit.ly/2SLRp42  CONNECT on Linked-In: https://bit.ly/2D0a3QA #restaurant #restaurantmanagement #restaurantmarketing  #restaurantmanager #makingdoughshow

In this episode of Making Dough Show, we share an embarrassing story of how one of our team members stole from us and sold our gift vouchers for his own profit. We also reveal how we discovered the theft and the lessons we learned from this experience. By watching this video, you'll learn how to protect your business from theft and fraud, and why it's important to communicate the true cost of running your business to your team members. Don't be naive, but also don't be too paranoid. Find the right balance and protect your business and your hard-earned money. Watch now and learn from our mistakes! _____________________________________________________________ _____________________________________________________________ Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Raising the Bar for Your Restaurant: How an Inspection Form Can Elevate Your Business https://youtu.be/ECIWozl1gmc Watch: Marketing Magic: How to Harness the Power of Customer Reviews to Drive Results https://youtu.be/VuV3YBnjlqk  Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow  FOLLOW us on Instagram: https://bit.ly/2SLRp42  CONNECT on Linked-In: https://bit.ly/2D0a3QA #restaurant #restaurantmanagement #restaurantmarketing  #restaurantmanager #makingdoughshow

Welcome to the latest episode of the Making Dough Show! In this episode, we will discuss a crucial aspect of the restaurant industry that often gets overlooked: the importance of having a restaurant inspection form in place. If you're a restaurant owner or manager, you know how challenging it can be to maintain consistency in your operations and ensure that your team is meeting your standards for cleanliness, safety, and health. In this episode, we will explore how having an inspection form that is based on the core value of "Texas Hospitality" can serve as a powerful tool for improving the performance of your managers and team members. We will discuss how this form can help you achieve accountability and objectivity in your operations and how it can ultimately lead to the growth of your business. So if you're ready to take your restaurant to the next level, make sure to tune in and learn how a restaurant inspection form can help you achieve your goals! _____________________________________________________________ _____________________________________________________________ Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources Watch: Creating the Perfect Restaurant Atmosphere: Tips and Tricks from a Restaurant Ownerhttps://youtu.be/OlHu_ijTzMw  Watch: Marketing Magic: How to Harness the Power of Customer Reviews to Drive Results https://youtu.be/VuV3YBnjlqk  Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!  Want TOAST POS for your restaurant? Click this link to sign up for a DEMO today and download the Restaurant Opening Calculator and Restaurant Business Plan Template for FREE: https://www.makingdoughshow.com/toast-demo Please visit our website https://www.makingdoughshow.com/ LET'S CONNECT:  SUBSCRIBE to our YouTube Channel: https://bit.ly/2sif5kX  SUBSCRIBE to our Podcast: https://anchor.fm/makingdoughshow  FOLLOW us on Instagram: https://bit.ly/2SLRp42  CONNECT on Linked-In: https://bit.ly/2D0a3QA #restaurant #restaurantmanagement #restaurantmarketing  #restaurantmanager #makingdoughshow