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In this solo episode of the Business-First Creatives podcast, host Colie James dives deep into the intricacies of switching Customer Relationship Management (CRM) systems. Drawing from her extensive experience as a photographer who has transitioned through multiple CRMs and as a strategist assisting other entrepreneurs, Colie offers invaluable insights into when it makes sense to switch CRMs, the challenges involved, and the steps to take for a smooth transition. Whether you're contemplating a switch or simply curious about optimizing your current CRM setup, this episode is packed with essential tips to keep your business running smoothly.If you've tried setting up your Dubsado or Honeybook account, yet aren't actually utilizing all of the features it offers, I want to invite you to check out The CRM Blueprint. My course includes templates for all of the forms, emails, and workflows that you need to get paid in one easy step. Ready to maximize your use of Dubsado or Honeybook, enroll in The CRM Blueprint today! Use the code PODCAST for 10% off.Learn More >>Mentioned in this EpisodeHow to Setup Your Dubsado in Less Than 3 HoursHow to Setup Your Honeybook in Less Than 3 HoursHow to Switch from Honeybook to Dubsado Without Losing Your MindDubsado - Get 30% off your first payment (month or year) with code coliejames (aff link)HoneyBook - Get 30% off your first year (aff link)
Are you ready to automate you social media sales strategy? In today's episode, Dayna Schaaf joins us to discuss the power of ManyChat and automations for marketing. Listen in as we walk through setting up trigger words and automated responses in Instagram DMs and how they can help photographers efficiently handle client inquiries, build engaging waitlists, and provide instant gratification to potential clients.If you've tried setting up your Dubsado or Honeybook account, yet aren't actually utilizing all of the features it offers, I want to invite you to check out The CRM Blueprint. My course includes templates for all of the forms, emails, and workflows that you need to get paid in one easy step. Ready to maximize your use of Dubsado or Honeybook, enroll in The CRM Blueprint today! Use the code PODCAST for 10% off.Learn More >>Mentioned in this EpisodeEpisode 84: Applying the Rule of 7 with Dayna SchaafManyChat (aff link)Dubsado - Get 30% off your first payment (month or year) with code coliejames (aff link)HoneyBook - Get 50% off your first year (aff link)Connect with DaynaWebsite: thiscantbethathard.comManyChat Training: thiscantbethathard.com/manychatConsistency Club: go.thiscantbethathard.com/club (aff link)Instagram: @thiscantbethathard_
Today I'm sharing my absolute favorite pieces of software that are essential to running my business. I discuss my recommendations for back office, website, digital course platform, email service provider, podcast hosting provider, video and audio editing, and visual design. — Links mentioned in the episode (some are affiliate links): Adobe Buzzsprout (You get a $20 Amazon gift card if you register through this link) ConvertKit (Get 30% off) Honeybook (Get 50% off your first year) Podia Squarespace (Get 20% off an annual subscription) "How Do I Get People to Sign up for My Lead Magnet” “How I Started a Digital Course and Community” Link to this episode — Join the Women Podcasters Academy at womenpodcastersacademy.com For information on website design and marketing services, visit angelakellysmith.com Contact Kelly at hello@angelakellysmith.com Music by Gvidon Mentioned in this episode: The Podcast Launch Playbook -- If you've been thinking about starting your own podcast, The Podcast Launch Playbook will help you do it—step-by-step, super-simple, exactly what you need to go from idea to launch! Buy here: https://the-marketing-chat.captivate.fm/plp
K + L are back on the AMA train, having those casual catch-up conversations with the community and answering your burning questions! In this episode, we dive into reconnecting with past relationships, knowing which ideas are the ones you should follow, getting stuck (and what that might mean the universe is trying to tell you), and so much more. We also talk about: What do we do when we can't fall asleep? Is it worth it to connect with old flames and former friends or is it a test from the universe? How do you structure your day as a soulful entrepreneur? What advice would you give someone transitioning from a side hustle to going full-time in their business? How do you decide which business ideas to follow? Have there been moments for Almost 30 that you felt stuck in terms of progress? Sponsors: Athletic Greens | Go to http://athleticgreens.com/almost30 (athleticgreens.com/almost30) to get a free one year's supply of Vitamin D plus five free travel packs with your first order BetterHelp | Get 10% off your first month of therapy at http://betterhelp.com/almost30 (betterhelp.com/almost30) Honeybook | Get 30% off your first year on any plan at http://honeybook.com/almost30 (honeybook.com/almost30) and get started with a free trial Safe Sleeve | Go to https://www.safesleevecases.com/?utm_source=referral&utm_medium=social&utm_campaign=almost_30 (safesleevecases.com) and use code ALMOST30 for 10% off your first purchase OSEA | Visit http://oseamalibu.com (oseamalibu.com) and use the code ALMOST30 for 10% off your first order, free samples, and free shipping on orders over $50 Resources: http://lifeeditbykrista.com (lifeeditbykrista.com) Join our community: http://almost30.com/membership (almost30.com/membership) https://www.facebook.com/Almost30podcast/groups (facebook.com/Almost30podcast/groups) Podcast disclaimer can be found by visiting: https://almost30.com/disclaimer (almost30.com/disclaimer). Find more to love at http://almost30.com/ (almost30.com)! Almost 30 is edited by http://crate.media (Crate Media).
Rachel's favorite tech recommendations for free and low cost apps, websites, services and systems to make your work and life easier, save money and are so easy to use that you can't help but actually do it! All on this episode, these services are shouted out - and some have referral links so you can earn bonuses (and Rachel can, too!) LIFETOOLS APPS AND SERVICES: Unroll.me - Free service to wrangle your inbox from chaos to composed, organizing all your promo emails into an easily daily email for your quick review. Sign up for free here! Bouqs Flower Delivery - Farm fresh flowers delivered monthly for $39/mo with tons of gorgeous styles - and you can change who gets the deliveries, too! Who doesn't love fresh flowers?! Save 30% on your 1st order here. Rakuten - Get cash back and special coupons for all your purchases (like 15% cash back at PetCo, for example) - Sign up here to get $40 added to your first cash-back check! Shipt Grocery Delivery - Get free delivery from your fave grocery stores, pet supply chains, Costco, CVS and more. Click here to get $10 off a yearly membership and get to saving your precious time now! Poshmark and ThredUp - get New with Tags and Like-new clothes at a fraction of the cost plus clean out your closet through ThredUp and get credit to shop with just by sending them your clothes with a pre-paid mailing label! Sign up to get $10 free for ThredUp here. Peloton - Yes, me as a motivational speaker gets motivated as hell from these instructors! Love the music, classes, app and bike itself. Save $100 on your bike and #TreatYoSelf to the gift of health today! Plus you can be there in 2021 when I become Peloton's 1st plus size guest instructor ;) #Goals Audible.com - For fictional adventures while you're at home, in the yard or more. The Blade Itself by Joe Abercrombie was the book I mentioned, if you're into epic adventure tales with great characters and magical things! BUSINESS TOOLS: Planoly - Schedule your Instagram and Pinterest easily with this visual planner that auto-posts for you! Sign up here to try it out! Temi - Transcribe any videos and audio easily through AI for 25 cents a minute! HoneyBook CRM to handle your leads/prospects and guide clients through the process with you! Send contracts, invoices, get paid and send beautiful emails in a few clicks all through HoneyBook - Get 50% off your 1st year! FUN APPS AND TOOLS: JackBox Games - SO much fun, up to 8-10 players and all you need is your phones and a screen/device/computer! Tons of different packs - our fave games are Quidditch and Drawful, plus KO T-Shirt! Among Us Game (free) - Play on your phones with friends in a private map to figure out who the imposter while completing tasks and trying not to get killed or flung out into space! Be warned - once you learn it, you'll spend hours playing! MarcoPolo - Video messaging to keep in touch with friends, family and clients. Upgrade to the paid version and you can speed up the videos, slow them down and more!
We've heard the importance of optimizing your website for search engines, but are you taking advantage of Google My Business?Our producer, Haylee Gaffin comes out from behind the scenes to explain how setting up her Google My Business listing has increased website traffic, bookings, and overall profit for her photography studio! Listen in as she walks us through the detailed process of setting up your Google My Business listing!The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Professional Photographer and Miilu: The Simplest Way to Create and Manage Timelines and Shot Lists for the Events You're Photographing. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.Brand Position: Helping small businesses and entrepreneurs grow their business through photography, marketing, and podcast production.Customer Experience: Communication (8:58)Communication in Delegation (14:18)Technique for Time: (18:05)Honeybook - Get 50% off.Asana / TodoistTime BlockingOutsourcing/Delegation (22:38)Accounting/TaxesSocial Media MarketingBook Recommendations: (26:00)Chasing the Bright SideTo All the Boys I Loved Before21 BallonsGoogle My Business Listing (31:50)Success in Google My Business Listing (33:37)40% of Studio Rentals Come From Google50% of Headshot Clients Come From GoogleRankings on Google (30:41)Chattanooga Photography Studio:#1 on SEO#4 on Google My Business ListingsChattanooga Headshot Photographer#6 on Google My Business ListingsNot Even on the First Page of SEOSEO & Google My Business ListingSetting Up My Google Business Listing (38:30)1. Head to google.com/business and create your account.2. Set up your business listing or claim the existing business.3. Add your business information.4. Verify your business (by postcard, phone, or email).5. Add photos to your listing.6. Add a Business Description or Brand Position.7. Begin creating content posts to your Google My Business Listing.Three Considerations in Ranking Your Google My Business Listing (43:35)1. Distance2. Relevance3. ProminenceRequesting Reviews (47:01)Linksinstagram.com/hayleegaffininstagram.com/gaffincreativestudiogaffincreative.com/studioEpisode 53: Those Are Mine! Getting Credit for Our Work See acast.com/privacy for privacy and opt-out information.
It’s the 100th mini-episode! Kate and Doree answer listener questions about how they nourish their friendship outside of the pod, the oldest thing in their closet, and their favorite Forever35-ism. Plus, Kate tries a butt-mask!We love to hear from you! To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This week’s episode is sponsored by: HONEYBOOK - Get 50% off your first year when you go to honeybook.com and enter promo code FOREVER35.AERA - Go to aeraforhome.com for 20% off diffusers and free shipping with the code FOREVER35.STITCH FIX - Get started today at stitchfix.com/forever35 and you'll get an extra 25% off when you keep all items in your box.MOLEKULE - For $75 off your first order, visit molekule.com and enter FOREVER75 at checkout.EVERYDAY UBUNTU - You can purchase EVERYDAY UBUNTU from your favorite audiobook retailer or visit penguinrandomhouse.ca to learn more!Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
Kate and Doree discuss Coronavirus, Kate’s self-care practices around the anniversary of her mom’s death, and Doree’s current makeup and skincare faves. Then they’re joined by Leah and Bea Koch, owners of the romance bookstore The Ripped Bodice. They chat about their uniquely different skincare routines, how the increasing diversity in both authors and protagonists is leading to a more inclusive romance genre, their work bring romance to TV, and Bea’s new book Mad & Bad: Real Heroines of the Regency Era.We love to hear from you! To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by: AERA - Go to aeraforhome.com for 20% off diffusers and free shipping with the code FOREVER35.BANILA CO - Try Banila Co’s original cult classic cleansing balm designed with make-up lovers in mind at BanilaUSA.com and use code FOREVER35 for 10% off your purchase.STITCH FIX - Get started today at stitchfix.com/forever35 and you'll get an extra 25% off when you keep all items in your box.HONEYBOOK - Get 50% off your first year when you go to honeybook.com and enter promo code FOREVER35.MOLEKULE - For $75 off your first order, visit molekule.com and enter FOREVER75 at checkout.HONEY - Use code FOREVER at joinhoney.comHELLO FRESH CANADA - For a total of $70 off your first 3 weeks of HelloFresh, go to HelloFresh.ca/forever70 and enter code FOREVER70.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
This week, Kate and Doree hear from long-distance friends sharing some self-care time together, recommend serums for a listener seeking to maintain their glow, and hear from listeners about the peeing-in-the-shower discussion. Plus: some sex talk. We love to hear from you! To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by: AERA - Go to aeraforhome.com for 20% off diffusers and free shipping with the code FOREVER35.BANILA CO - Try Banila Co’s original cult classic cleansing balm designed with make-up lovers in mind at BanilaUSA.com and use code FOREVER35 for 10% off your purchase.STITCH FIX - Get started today at stitchfix.com/forever35 and you'll get an extra 25% off when you keep all items in your box.HONEYBOOK - Get 50% off your first year when you go to honeybook.com and enter promo code FOREVER35.MOLEKULE - For $75 off your first order, visit molekule.com and enter FOREVER75 at checkout.HONEY - Use code FOREVER at joinhoney.comHELLO FRESH CANADA - For a total of $70 off your first 3 weeks of HelloFresh, go to HelloFresh.ca/forever70 and enter code FOREVER70.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
This week Kate’s got some new skincare prods to recommend, and Doree pares down her enormous lip gloss stash. Plus they discuss new audiobook faves and how they each tackle inbox clutter. Then they’re joined by TV writer and showrunner Sierra Teller Ornelas (Happy Endings, Superstore, Brooklyn Nine-Nine, the upcoming Rutherford Falls) who shares how decorating her office helps her find calm at work, how art can both be a job and self-care, her love of a good spa, and how she incorporates Native voices and perspectives into her work.To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by:SIGNATURE HARDWARE - Real-life isn’t always perfect, but with Signature Hardware it is beautiful. Visit signaturehardware.com/FOREVER35 to find your style today.CHARLOTTE TILBURY - Charlotte Tilbury is shoppable directly from CharlotteTilbury.com!STITCH FIX - Get started today at stitchfix.com/forever35 and you'll get an extra 25% off when you keep all items in your box.RITUAL - For 10% off during your first three months visit ritual.com/FOREVER35FIGS - For 15% off your first purchase from FIGS, go to wearfigs.com and enter promo code FOREVER at checkout.HONEYBOOK - Get 50% off your first year when you go to honeybook.com and enter promo code FOREVER35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
Throwing your money at advertising avenues is scary. The Knot is one other avenue that is sorta foreign to some wedding industry businesses and they rely on the advice and recommendations of other creative business owners. Unfortunately, that isn't always the best way to decide or pass on this way of promoting and exposing your business. Click play, if you have questions like… “Is it worth the price?' “How many bookings do you get?” “Wedding Wire or the Knot?” In this episode, I go over my pros and cons for using this platform and how you can figure out if it is beneficial for your business. I go over the pricing of storefronts, first page vs second-page listings, investing and how you can work it into your budget, and more on the platform its self. HONEYBOOK
This week Kate and Doree break down how they got “glam” for the iHeart Radio Podcast Awards red carpet. Then, sans guest, they chat about how they’re (imperfectly) working toward making greener life choices and what it means for their self-care practices and skincare obsessions.We love to hear from you! To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by: HONEYBOOK - Get 50% off your first year when you go to honeybook.com and enter promo code FOREVER35.KIND - For 25%off your own custom variety pack, visit kindsnacks.com/forever35 and enter FOREVER35 in your shopping cartTHIRDLOVE - Get 15% off your first purchase when you go to thirdlove.com/forever.PRETTY LITTER - For 20% off your first order visit prettylitter.com and enter promo code FOREVER35.STITCH FIX - Get started today at stitchfix.com/forever35 and you'll get an extra 25% off when you keep all items in your box.JOYBIRD - Head to joybird.com/forever35 for 25% off your first order with promo code FOREVER35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
Kate and Doree receive a voicemail from a listener about reconnecting with a friend they ghosted, discuss press-on nails, debate the necessity of hobbies, and share advice for a listener at a crossroads in her relationship.To leave a voicemail for a future mini-ep, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by:HONEYBOOK - Get 50% off your first year when you go to honeybook.com and enter promo code FOREVER35.KIND - For 25%off your own custom variety pack, visit kindsnacks.com/forever35 and enter FOREVER35 in your shopping cart.THIRDLOVE - Get 15% off your first purchase when you go to thirdlove.com/forever.PRETTY LITTER - For 20% off your first order visit prettylitter.com and enter promo code FOREVER35.STITCH FIX - Get started today at stitchfix.com/forever35 and you'll get an extra 25% off when you keep all items in your box.JOYBIRD - Head to joybird.com/forever35 for 25% off your first order with promo code FOREVER35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
This week, Kate returns from Oregon with a bag of new product obsessions (Oils! Mists! Oh My!) and works on waking up at 5AM, and Doree recommends some new books. Plus they discuss the power of face-time with friends, early bedtimes, and annoying body aches and pains.Then they welcome strength coach, writer, and speaker Chrissy King, who talks about her passion for power-lifting, leaning into self-compassion, breaking free from toxic fitness and diet culture, and how there’s nothing better than a good book.To leave a voicemail for a future mini-ep, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by:Beauty Pie - To get your first month free, visit BEAUTYPIE.COM today and use code Forever35.Honeybook - Get 50% off your first year when you go to tryhoneybook.com/forever35.Thirdlove - Get 15% off your first purchase when you go to thirdlove.com/forever.Native - For 20% off your first purchase visit nativedeodorant.com and use promo code FOREVER35 at checkout.Molekule - use code FOREVER10 at checkout to get 10% off your first air purifier order at molekule.com.Bombas - For 20% off your first purchase of Bombas, visit bombas.com/forever35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
Doree and Kate hear from listeners attending a concert together in Los Angeles, read an email from a listener dealing with homesickness, share self-care tips for nurses sent in by nurse listeners, and discuss how to handle a boss’s relentless criticism.To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by:Beauty Pie - To get your first month free, visit beautypie.com today and use code Forever35.Honeybook - Get 50% off your first year when you go to tryhoneybook.com/forever35.Thirdlove - Get 15% off your first purchase when you go to thirdlove.com/forever.Native - For 20% off your first purchase visit nativedeodorant.com and use promo code FOREVER35 at checkout.Molekule - use code FOREVER10 at checkout to get 10% off your first air purifier order at molekule.com.Bombas - For 20% off your first purchase of Bombas, visit bombas.com/forever35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
HoneyBook - Get 50% off your first year when you visit http://honeybook.com/newsdump
Many moons ago, Mike promised that he would make a special episode for whichever house got the most Potterless t-shirt pre-orders. Hufflepuff DOMINATED, so here is that episode LIVE FROM NEW YORK! Topics include: Wizards in the Catholic Church, fuck Jany Temime, Harry Potter Vans, Mike’s proposal to Kelly, the needlessly savage narrator, and more! Thanks to our sponsors! HONEYBOOK - Get 50% off your first year at tryhoneybook.com/potterless CIRCLE - Get $30 of at meetcircle.com/potterless w/ code "POTTERLESS" Thanks for listening! For more information on the show, visit PotterlessPodcast.com! You can find us at Facebook.com/Potterless, Twitter.com/PotterlessPod, and Instagram.com/PotterlessPodcast. If you’d like bonus content and/or EXCLUSIVE MERCH, head on over to patreon.com/potterless and for other merch, check out bit.ly/merchon. As always, Wizard On! Learn more about your ad choices. Visit megaphone.fm/adchoices
British YouTuber and Snape-lover, Helen Anderson, joins to discuss the first part of Ch. 33 of Deathly Hallows! Topics include Stephen Fry sound effects, Voldemort’s theatrics, Tonks and Lupin's abrupt deaths, sassy gargoyles, Juvi Azkaban, wizard summer camp, Verus, toerags, the darker side of Dumbledore, and more! Thanks to our sponsors! HONEYBOOK: Get 50% off with code "POTTERLESS" at honeybook.com STITCHFIX: Get 25% off when you keep your whole box and sign up at stitchfix.com/Potterless Thanks for listening! For more information on the show, visit PotterlessPodcast.com! You can find us at Facebook.com/Potterless, Twitter.com/PotterlessPod, and Instagram.com/PotterlessPodcast. If you’d like bonus content and/or EXCLUSIVE MERCH, head on over to patreon.com/potterless and for other merch, check out bit.ly/merchon. As always, Wizard On! Learn more about your ad choices. Visit megaphone.fm/adchoices
Doree's back! She and Kate field responses regarding beauty mishaps of the past, including a caller who shares a particularly poignant epiphany. They also hear from a listener who wonders what to do whilst on maternity leave and lend advice to a PhD student who is feeling overwhelmed and angry.To leave a voicemail for a future episode, call 781-591-0390. You can also email the podcast at forever35podcast@gmail.com.This episode is sponsored by:Fabletics - Go to fabletics.com/forever35 to get 2 leggings for only $24 when you sign up for a VIP membership.Honeybook - Get 50% off your first year of Honeybook when you go to honeybook.com and use promo code FOREVER35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
This week, Kate explores crying as self-care, takes a grounding bath, and shares her favorite recipes for meal trains. Doree masters her dog training schedule and Google Keep, continues her closet purge, and shares her new love for powder dip manicures.Then they welcome writer, podcaster, and educator, Ashley C. Ford, who discusses love as the driving force for survival, being more open about her feelings, self-love, the benefits of couples therapy, and her recent wedding.We’re going to SXSW this year! Find more info about our appearances here. RSVP for our March 10 Meet Up in Austin with Natch Beaut here.Follow us on Instagram: @Forever35podcast,@katespencer,@doree, Twitter:@forever35pod, and in ourFacebook group(password is "serums"). All products mentioned on the show can be found on our website,Forever35podcast.com. To leave us a voicemail, call 781-591-0390, or you can email us at forever35podcast@gmail.com.This episode is sponsored by:Peter Millar - Visit petermillar.com/forever35 for complimentary shipping and a FREE hat.Honeybook - Get 50% off your first year of Honeybook. Just visit honeybook.com and use promo code forever35.Care/of - Get 50% off your first month of Care/of vitamins.Visit takecareof.com and use promo code forever50.Calm - For 25% off a Calm Premium Subscription, visit calm.com/forever35.Carma Project - Become a Carma Project ambassador at joincarma.com/forever35.Dressed - Learn all about the history of fashion on the podcast Dressed.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.
This week, Doree and Kate share their favorite tips for time management and staying organized. Plus, Kate talks healing her bod in 2019 and Doree prepares to clean out her “cabinet of doom.”Then they welcome Elizabeth Holmes, multimedia reporter, royal family expert, and creator of the viral Instagram Stories series So Many Thoughts. She discusses how she became a “Royals Enthusiast,” fandom as self-care, and her IVF journey.Follow us on Instagram: @Forever35podcast,@katespencer,@doree, Twitter:@forever35pod, and in ourFacebook group(password is "serums"). All products mentioned on the show can be found on our website,Forever35podcast.com. To leave us a voicemail, call 781-591-0390, or you can email us at forever35podcast@gmail.com.This episode is sponsored by:Skillshare - Visit skillshare.com/forever35 to get two months of unlimited access to Skillshare’s classes.Honeybook - Get 50% off your first year of Honeybook! Visit honeybook.com/forever35 and enter promo code forever35.Thrive Market - Visit thrivemarket.com/forever35 to get 25% off your first order.LiquidIV - Get 20% off on anything at liquid-iv.com with promo code forever35.Calm - Get 25% a Calm Premium subscription! Visit calm.com/forever35.Theme music by Riot. See acast.com/privacy for privacy and opt-out information.