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Tom Borg is founder and president of Tom Borg Consulting, LLC. Since 1996 he has worked with CEOs, presidents, and their leadership teams in over 1300 companies and organizations. He works at the intersection of leadership, communication, and culture. He does this through his consulting, mentoring, coaching, interactive strategic work sessions and his assessment instruments. Tom shares with us 4 important questions for leadership to help focus on the fundamentals of getting the most out of their team, dealing with culture collisions, and much more!
In this series, Tom Borg and Dr. Dave Miles start a 6-part series on the "Three 'I's of EQ: Identity, Illustrate, Implement". This episode is Part 3: Motivation There are five components to the emotional quotient (EQ) assessment that is based upon Daniel Goleman's model of Emotional Intelligence. Dr. Goleman's books outline 4 components, the assessment based on his model utilizes five components and we will go through those in order in this series. We will cover those parts in order: (First Episode) Part 1: Self-Awareness (Last Episode) Part 2: Self-Regulation (This Episode) Part 3: Motivation Part 4: Social Awareness Part 5: Social Regulation Part 6: Illustrations & Implementation Let us know what you think in the comments.
In this series, Tom Borg and Dr. Dave Miles start a 6-part series on the "Three 'I's of EQ: Identity, Illustrate, Implement". This episode is Part 2: Self-Awareness There are five components to the emotional quotient (EQ) assessment that is based upon Daniel Goleman's model of Emotional Intelligence. Dr. Goleman's books outline 4 components, the assessment based on his model utilizes five components and we will go through those in order in this series. We will cover those parts in order: (Last Episode) Part 1: Self-Awareness (This Episode) Part 2: Self-Regulation Part 3: Motivation Part 4: Social Awareness Part 5: Social Regulation Part 6: Illustrations & Implementation Let us know what you think in the comments.
In this series, Tom Borg and Dr. Dave Miles start a 6-part series on the "Three 'I's of EQ: Identify, Illustrate, Implement". Part 1: Self-Awareness There are five components to the emotional quotient (EQ) assessment based upon Daniel Goleman's model of Emotional Intelligence. Dr. Goleman's books outline 4 components, the assessment based on his model utilizes five components and we will go through those in order in this series. We will cover those parts in order: Part 1: Self-Awareness Part 2: Self-Regulation Part 3: Motivation Part 4: Social Awareness Part 5: Social Regulation Part 6: Illustrations & Implementation Let us know what you think in the comments.
How many times have you had a miscommunication at work? ...sometimes it's no big deal, sometimes it can be costly. In this episode of Business Smart Radio, Tom Borg and Dr. David A. Miles give some great tips on ways to prevent it. They break down the 4 primary communication styles and give you 3 "Do's" and 3 "Don'ts" for each of the styles. This is a beefy one so bring your pencil and paper to take notes! Share this episode with your team and compare notes. Let us know what you think in the comments!
The importance of clear communication to organizational success can't be stressed enough. Here are two things that you can look at from your own observation or from an outside data source... What "to do" and more importantly what "NOT to do" when it comes to one-on-one communications. In this episode of Business Smarts Radio, Tom Borg and Dr. David A. Miles discuss communication on a smaller scale by continuing a series where we discuss components of an assessment-based, data-driven approach to communications and team-dynamics. Let us know what you think about the two approaches in the comments. (As mentioned, if you are interested in a complimentary version of the assessment suite that Tom and Dave discuss to see if it is a good fit for your team, message either of them.)
Continuing the theme from last episode, Tom Borg and Dr. Dave Miles talk about the importance of identifying the "value to the organization" for your team. We'll use the example of data taken from an assessment tool, but you can use the same ideas to work with your direct reports and other team members on identifying what each of them brings to the table Also good to review what you're bringing as the business owner, manager, or executive with them since sometimes we're all looking at the same thing but from different perspectives. Let us know what you think and how you can use this type of thing in your organization to foster engagement!
In this episode of Business Smarts Radio with Tom and Dr. Dave, Tom Borg and Dr. David A. Miles discuss one way to bridge the performance gap for your leadership teams! Topics for this episode: - We look at some typical problems that teams can encounter - We discuss one way of looking at solving team problems with an assessment-based approach - We cover the following three items and briefly how they can affect your team: behaviors (the "How" you do what you do); Driving Forces (the "Why" behind what you do); and Competencies (the "what" you're best at). Tom and Dr. Dave also talk about how these components build data that you can use to analyze and debrief your team for superior performance. This is not an exhaustive list, nor a magic bullet, but this should really help you make significant strides in improving the communication amongst your team and their effectiveness. Let us know what you think!
In this first of a two-part series, Tom Borg and Dr. Dave Miles talk about how to leverage emotional intelligence to increase performance in your organization. Topics for this episode: - What is Emotional Intelligence (EQ) - How does having a high EQ help a business leader - Why is EQ so important in today's business world - How do you measure a person's EQ - What resources are available to learn more about EQ In part 2 of this series, we will talk about 10 ways to develop a higher level of EQ. Let us know what you think!
In the last of a 4-part series "Four Strategies to Navigate the Next Four Quarters", Tom Borg and Dr. Dave Miles discuss the final strategy - "Adjusting to Changes". Tom goes into detail with a description of a process of some of the best ways to adjust to changes in a world where change is the norm for the foreseeable future. Let us know what you think!
In part 3 of the series, "4 Strategies to Navigate the Next 4 Quarters", Tom Borg and Dr. Dave Miles talk about the importance of emotional intelligence and how it can help your business. They get into what it is, why it is important, and some of the financial implications of having (or NOT having) leaders and teams with high levels of emotional intelligence. As mentioned in the broadcast, for a sample of the Emotional Intelligence (EQ) assessment that Tom and Dr. Dave use for your business or team, email them at tom@TomBorg.com or dave@DrDaveMiles.com. Let them heard about it from the podcast.
In this episode of Business Smarts Radio with Tom and Dr. Dave, we have our 2nd of a 4 part series from Tom Borg and Dr. Dave Miles about Four Strategies that will help you through the Next Four Quarters. Forget a 3-year strategic plan right now when you can't seem to get past the next 3 days or the next 3 weeks because of the craziness. Going quarter by quarter will help put things into perspective. Episode 026 talked about Employee Stress, here we talk about Communication and it's crucial role to play in moving forward.
With everything in such an uproar today, can you REALLY imagine trying to craft an accurate strategic plan for the next 3 years when you can't see past the next 3 days some weeks?In this episode of Business Smarts Radio, Tom Borg and Dr. David A. Miles talk about working through a three-month strategic process as we start into Q4 of 2020.
In episode 021, Tom Borg and Dr. Dave Miles ask the question "Who's on 1st?". Do you have the right team members on your squad but might be playing the wrong position? Doesn't help to have the lifelong left fielder playing first base.
In this episode of "Business Smarts Radio", Tom Borg and I look at 6 Strategies to Maximize Your Team "Moving Forward"... specifically, we talk about re-opening and re-hiring staff post-quarantine. As we look at the 6 strategies, how many of those can you apply in your business or organization right away?
The last few months have been an extraordinary time in our nation's history with the pandemic, quarantine, and economic unrest associated with both. As we deal with the additional uncertainty and stress that comes with a phased re-opening, Tom Borg and Dr. Dave Miles give you helpful tips to help guide you and your organization through the process. As a gift to you, our listeners, both Tom and Dr. Dave have a complimentary resource (Stress Quotient / Stress-Point Organizational Diagnostic Assessment) that they are offering to give back to our supporters and any organization going through the transition until the end of July 2020. Email Tom (tom@tomborg.com) or Dr. Dave (dave@drdavemiles.com) and use "Stress Assessment" in the subject line to find out more about bringing this free helpful resource to your business or organization for a limited time.
With all of the stressors that we have in our lives today with the quarantine, reopening and the like, Tom Borg and Dr. David A. Miles talk about ways to effectively deal with stress.From one of their workshops "What, me worry? - How to successfully handle stress" Tom and Dr. Dave give you some hints, tips, and suggestions that you can put in to use today to better handle stress.
In this episode, Tom Borg and Dr. Dave Miles give you a few suggestions on how to make your online meetings matter now that we are knee-deep into the virtual meeting world!
In this episode, Tom Borg and Dr. Dave Miles talk about how to make the best of the current crisis by giving you solid tips on how to pivot your business during unsettling times.
In this episode, Tom Borg and Dr. Dave Miles speak about how to get more out of your team - not in a bad way by driving or manipulating them, but by getting to know them better!The old saying is that "People do business with those they Know, Like, and Trust". Do you think it is any different for your staff when they are 'doing business' with you?If all you have is the fact of standing in between them and their paycheck to make things happen, this episode is for you!
In this episode, Tom Borg and Dr. Dave Miles talk about how employee engagement is more important NOW more than ever. Listeners will get a tool that they can use to increase their employee's level of engagement. Let us know what you think about the tool and we welcome comments. Please share with colleagues! They'll thank you for it!
Enjoy working in a toxic work environment?If yes, then this episode is NOT for you! In this episode of Business Smarts Radio, Tom Borg and Dr. Dave take a bit of a different approach with the topic "How to Build a STRONG Positive Culture in Your Organization!".They use some case studies and examples of tools to give you some examples of what you can do to avoid toxic work cultures and build a strong, positive culture where you work or in your business.
In this episode of Business Smarts Radio (Episode #11), Tom Borg and Dr. Dave Miles conclude a three-part series on "How to Help Your Team Work Better Together". The final topic - 'Don't Criticize in Public'. Yes, just like the other two "Respect" and "Praise Pays!", this one is also common sense and simple.
What is worse than being disrespected by your boss at work?In Episode 9 of Business Smarts Radio, Tom Borg and Dr. Dave Miles talk about respect as the first of three keys to helping your team work better together.What are your thoughts on giving respect and also being respected at work - and how that can impact the performance of your team?Let us know in the comments!
The Small Business Association of Michigan’s Small Business Weekly Podcast
Every small business employee has a unique hierarchy of competencies that can be the main contributors to their success. Training to these competencies is essential to helping them reach company goals, according to leadership consultant Tom Borg. “So often in an organization, training or development is like a one-and-done type event and that's not how it should be,” he says. “A smart company will have an ongoing strategy in place that's part of that person's performance appraisal process, where they're giving them goals and objectives. And that means getting the support they need, whether it be additional equipment, software, training or development.” Get more employee training and development advice when Tom Borg talks with Michael Rogers on SBAM's Weekly Podcast. The Small Business Association of Michigan is the only statewide and state-based association that focuses solely on serving the needs of Michigan's small business community. We have been successfully serving small businesses like yours in all 83 counties of Michigan since 1969. We're located in Lansing, just one block from the Capitol. Our mission is to help Michigan small businesses succeed by promoting entrepreneurship, leveraging buying power and engaging in political advocacy. When small businesses band together through the Small Business Association of Michigan, they achieve more than they could on their own. Our 26,000+ members are as diverse as Michigan's economy. From accountants to appliance stores, manufacturers to medical, and restaurants to retailers, what unites the SBAM membership is the spirit of entrepreneurship…a spirit that drove you to start and continue to operate your own business because you believe you can do something better than anyone else is doing it! (music licensed from www.jukedeck.com)
In this episode, Tom Borg and Dr. Dave Miles look at a few ways that you can take business problems and turn them into business opportunities. Leave with a few nuggets that you can use today.
In this episode, Tom Borg and Dr. Dave Miles talk about several ways to maintain honest and open communication with your employees. Communication is such a universal challenge within organizations that can be addressed and improve with some deliberate actions. Tom & Dr. Dave give you a few strategies that you can go back and use today!
In this episode, Tom Borg turns the tables and interviews Brett Chittum about getting the best from his clients. https://chittumconsulting.com/ Download: Episode 7 Contact Us: Via our Contact Page The post Enterprise and Impact – Episode 7 appeared first on Chittum Consulting, LLC.
Brett Chittum Talks with Tom Borg, Business Consultant, about his new article “What is Job Benchmarking and How it Can Help Your Company”. https://chittumconsulting.com/ Download: Episode 6 Contact Us: Via our Contact Page The post Enterprise and Impact – Episode 6 appeared first on Chittum Consulting, LLC.
Talking with Tom Borg again about avoiding a Meltdown when it comes to time/priority management. https://chittumconsulting.com/ Download: Episode 5 Contact Us: Via our Contact Page The post Enterprise and Impact – Episode 5 appeared first on Chittum Consulting, LLC.
Part 2 with Tom Borg, Business Consultant, talking about Mission and Vision Statements. Also a little bit about employee engagement. https://chittumconsulting.com/ Download: Episode 4 Contact Us: Via our Contact Page The post Enterprise and Impact – Episode 4 appeared first on Chittum Consulting, LLC.
This week in a two part series I talk again with Tom Borg, Business Consultant about Mission and Vison statements for your business. This episode will dive into the Mission Statement and in two weeks we will dive deeper into the Vision Statement. https://chittumconsulting.com/ Download: Episode 3 Contact Us: Via our Contact Page The post Enterprise and Impact – Episode 3 appeared first on Chittum Consulting, LLC.
Michael Rogers talks with business coach and consultant Tom Borg to get his insights on how to improve customer service at your small business.
There are many great reasons for entrepreneurs like you to belong to the Small Business Association of Michigan. “I think one of the keys is I’m getting a pulse for what small business owners are concerned about, what keeps them up at night.” Longtime business consultant Tom Borg gets a lot of value from SBAM’s wide array of communication outreach tools. “For instance the magazine that comes out, the SBAM magazine, that always has great articles in there about what’s going on in the world of small business. So that’s a great resource. That’s one of the tools. Certainly these podcasts that we’ve been recording.” “Tap into that, that is free information, free knowledge that’s taken people years to accumulate and they’re sharing it with the listener that they just tune into those podcasts. That’s another great place to access SBAM for some of its resources.” Leverage the value of your involvement with the Small Business Association of Michigan. Learn more by calling today at 800-362-5461.
Michael Rogers talks about coalition building with solo entrepreneur Tom Borg, owner of Tom Borg Consulting.
Michael Rogers talks with business coach and consultant Tom Borg about why training supervisors is key to helping retain key employees.
Michael Rogers, communications officer for the Small Business Association of Michigan, talks with business coach and trainer Tom Borg to get tips and advice on how to be a better delegator in your small business.
Tom Borg is customer profitability expert and shares how to increase customer service, improve systems and open up their mindset.
Michael Rogers, communications officer for the Small Business Association of Michigan, talks with business coach and consultant Tom Borg about the importance of having regular performance appraisals with your employees.
Michael Rogers, communications officer for the Small Business Association of Michigan, talks with business coach and small business owner Tom Borg about managing generational differences in the small business workplace and the value of behavioral assessments.
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with business coach and consultant Tom Borg about the importance of having good quality employee uniforms.
Join the crew when they welcome back to the show Mr Tom Borg from Tom Borg Consulting. We'll talk about everything you need to know about marketing, branding and getting more customers into your business. All this and much more.
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with management consultant and business coach Tom Borg about preventing your ego from blocking entrepreneurial success. SBAM Shorts, the Small Business Association of Michigan’s audio advice program, each week gives entrepreneurs quick, to-the-point tips on small business success. Subscribe in iTunes: https://itunes.apple.com/us/podcast/sbam-shorts-your-weekly-small/id1041435301?mt=2
Michael Rogers, vice president communications for the Small Business Association of Michigan, talks with management consultant and business coach Tom Borg about preventing your ego from blocking entrepreneurial success. NEW! Subscribe in iTunes.
Kerry, Richard, Tom & Mike welcome guest Tom Borg to the show. Tom is the president of Tom Borg Consulting. He'll be here to talk about several of his services, including marketing, sales training, customer service and much more. Join us won't you?