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In this episode of the Soul Inspiring Business Podcast, host Kara welcomes Carol Shen, founder of Start Culture Shift. Carol shares her expertise on how businesses of any size can create and improve their workplace culture through practical, actionable steps. With a background in industrial organizational psychology, Carol reveals her Culture Roadmap framework and explains why culture isn't just a set of beliefs—it's what people actually do in an organization.Episode Topics:Defining workplace culture and why it mattersThe three-step Culture Roadmap for embedding culture into strategyHow small businesses can implement culture initiatives without massive resourcesCreating feedback loops that build trust and improve performancePractical tools for setting clear cultural expectationsCarol's journey from corporate life to entrepreneurshipInsights:"Culture is not just a set of beliefs. It's what you do." This realization helps demystify culture and make it actionable.Small organizations can see cultural shifts in 3-6 months, while larger organizations may need more time and multi-level buy-in.Feedback is simply data that helps inform whether behaviors need to shift, removing the negative connotation.Quality trumps quantity when it comes to manager-employee check-ins; even 15 minutes can be effective with established trust.Cultural competencies can be developed using simple tools like AI prompts to generate starting points.The minimum cadence for one-on-one meetings should be every other week, with weekly being ideal.Highlights:00:00 Welcome and Intro 02:47 Understanding Work Culture 05:49 Defining Organizational Culture 08:17 Embedding Culture into Strategy 11:21 Performance Clarity and Competencies 12:44 Cultural Accountability and Leadership 14:29 Organizational Culture and Change Management 18:00 Feedback Mechanisms in Communication 21:03 Utilizing AI for Leadership Competencies 24:01 Translating Strategy into Operations 26:42 Building Trust in Remote Work Environments 29:38 Transitioning from Corporate to Entrepreneurship 30:10 Transition to Entrepreneurship 32:58 Entrepreneurship and Client Profiles 35:31 Improving Work Culture in Alternative Markets 38:12 Website Promotion and Cultural Improvement 39:19 Podcast episode ended Resources:FAST goal-setting framework: Frequently discussed, Ambitious, Specific, TransparentSMART goal-setting framework: Specific, Measurable, Achievable, Relevant, Time-boundAI tools like ChatGPT/Perplexity for generating competency frameworksSample culture statements and competency frameworks onlineCarol Shen, founder of Start Culture Shift, helps leaders build people-centered, high-performing cultures. She advises founders/CEOs, leadership teams and boards on how to embed culture into strategy, paving the way for improved work environments and scalable growth.Carol has spent over two decades in advisory and leadership roles including 6 years as ILPA Institute curriculum advisor and faculty, Arabella Advisors fractional Chief Learning Officer, Director of Learning & Development at CEB, now Gartner, and non-profit board and executive director roles. Both at CEB, and Mercer HR Consulting, where her career started, Carol developed her expertise in organizational effectiveness and leadership best practices.With extensive instructional design and teaching expertise, Carol also facilitates workshop experiences and leadership offsites that have a life-long impact on improving work (and personal) relationships and accelerating productivity. In her workshops, she brings a cross-functional lens that bridges private...
Are you unsure which skills you need to thrive as a CME writer (or need for your writers)—or how to prove your value in an increasingly competitive field? Many medical writers stumble into CME with strong writing chops but little clarity about what the role truly demands. At the same time, education providers struggle to find writers who are not just capable—but competent. This episode bridges that gap. Don Harting and Haifa Kassis join us to unpack the results of their groundbreaking Delphi study on CME writing competencies, revealing what hiring managers really want and how you can grow your career strategically. In this episode, you'll learn: The four core competencies every CME writer should master today Which deliverables are in high demand—and which are vanishing How this competency model can support onboarding, training, and upskilling. Press play to learn how to align your writing skills with what the CME industry actually needs—so you can stand out, get hired, and grow with confidence. Resources Kassis, H., & Harting, D. (2024). Medical Writing for Continuing Education in the Health Professions: A Competency Model. Journal of CME, 13(1). https://doi.org/10.1080/28338073.2024.2422709 CME Writers' Toolbox Delphi Panelists WriteCME Pro: Accelerate your freelance CME writing business growth Timestamps 00:00 Introduction to CME Writing Challenges 00:20 Meet the Researchers: Haifa Kassis and Don Harting 01:19 The Competency Model: Key Findings 02:40 Expert Consensus and Methodology 06:16 Surprising Insights and Real-World Challenges 11:15 Practical Applications and Future Directions 24:35 Emerging Competencies and Industry Trends 28:47 Conclusion and Contact Information
Transitioning current curriculum to the 2021 AACN Essentials, or redesigning curriculum to align with the competency-based Essentials, can be challenging. A group of nurse educators created a crosswalk between the QSEN graduate competency statements and the Essentials to support this transition. Learn more in this podcast and their article about how you can access their crosswalk tool that shows an increase in complexity of expectations for contemporary nursing practice.
Who coaches PMs if Directors or CPOs don't understand how features get built? ...or don't understand how to build a strategy?Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as we analyze Ravi Mehta's PM competency framework and debate which skills actually matter at each level of product management!#ProductManagement #Leadership #ProductStrategyREFERENCES"How to Become a Peak Product Manager" by Ravi Mehta: https://www.ravi-mehta.com/product-manager-skills/= = = = = = = = = = = =LINKS Arguing Agile: http://arguingagile.comYouTube: https://youtu.be/d9byEWuGbBoSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Financial Coaches Network - The Podcast: Build your Financial Coaching Business
Josh and Amelie discuss the second chapter of the Financial Counseling textbook by Durband, Law, and Mazzolini. Top takeaways: Financial knowledge is very baseline (what is a savings account). Financial literacy is the understanding of how to apply the knowledge. Financial literacy only really works when you're teaching people about things that are directly relevant to their lives at that point in time. Financial capability is the ability to actually implement the knowledge. Financial ratios are great, but many guidelines are situation-specific. It's important to be aware of potential scams to help your clients protect themselves. Be aware of the topics (taxes, insurance, investing, estate planning, etc.) that bring higher liability and may be legally regulated as far as what you are and are not allowed to discuss. Make sure you do some kind of continuing ed to stay on top of research, methods, scams, etc. Want help building or growing a successful financial coaching business? Find resources below based on where you're at in your journey: - Deciding whether Financial Coaching is right for you? Join our free Facebook Community with over 5000 current and aspiring financial coaches! https://www.facebook.com/groups/financialcoachescommunity - Already decided you're going to be a Financial Coach and want to learn more? Get 30+ tips and best practices in our free 8-part email series! https://www.financialcoachesnetwork.com/pre-launch-email-series - Ready to Launch your Financial Coaching business? Join FCN Launch, our step-by-step program that will help you successfully launch your business in four months and grow it to a consistent part-time income. https://www.financialcoachesnetwork.com/launch - Are you already coaching clients and want to grow your business to a full-time income? Join FCN Grow, our program that helps you scale your business to a full-time income. https://www.financialcoachesnetwork.com/grow
This week we discuss choosing your competencies and planning for the future!
In this episode of Competencies in Civil Discourse, Erec Smith welcomes William Deresiewicz to explore the mission of the Matthew Strother Center for the Examined Life. Together, they unpack the role of intellectual courage, liberal education, and moral seriousness in reviving thoughtful dialogue in an age of ideological conformity. Hosted on Acast. See acast.com/privacy for more information.
In this week's podcast, Rachel & Tatenda chat about choosing your APC Competencies.Please subscribe for more advice and information! Stay in touch with us:Website: https://www.property-elite.co.uk/Linkdin: https://www.linkedin.com/company/propertyelite/Facebook: https://www.facebook.com/propertyelitej/Instagram: https://www.instagram.com/ricsapc/Twitter: https://twitter.com/propertyelitej
In this episode of the Getting Smart Podcast, host Rebecca Midles delves into the essential competencies of modern-day leadership with Laura Hilger, Senior Director of Teaching and Learning at KnowledgeWorks. Joined by Carmen Coleman and Estrada, the conversation explores the development and impact of the Lead for Learners Network and the Portrait of a Leader. These initiatives aim to guide educational leaders towards sustainable change through personalized, competency-based learning. Discover how collaborative processes and strategic leadership development can drive transformation in educational systems, ensuring leaders are equipped to foster equitable, learner-centered environments. Tune in to learn about upcoming opportunities and insights into building robust leadership pipelines. Outline (00:00) Introduction to the Getting Smart Podcast (02:36) Overview of the Lead for Learners Network (04:46) Development of the Portrait of a Leader (07:49) Collaborative Process Behind the Portrait (10:58) Impact and Implementation in Local Contexts (14:23) Sustainable Change and Leadership Development (20:37) Reflective Practice and Professional Learning (22:07) Upcoming Events and Opportunities Links Watch the full video here Read the full blog here Laura Hilger LinkedIn KnowledgeWorks Laura Hilger X KnowledgeWorks Youtube Lead for Learners Portrait of a Leader Aurora Institute
Nurses play a critical role in reducing health inequities in people experiencing homelessness (PEH), a key social determinant of health. The authors developed and validated competencies; associated knowledge, skills, and attitudes; and concepts, content, and learning activities to serve as an educational framework in providing care for PEH. Learn more about these competencies in this podcast with Rachel Richmond, Joanne Noone, Heather Voss, Aina Hale, and Marilyn Gran-Moravec. Be sure to read their article and visit their website with learning activities and resources you can use in your courses.
PodChatLive 176: The Podcast Studio Episode!Contact us: getinvolved@podchatlive.comLinks from this episode:Diagnostic domains, differential diagnosis and conditions requiring further medical attention that are considered important in the assessment for Achilles tendinopathyVariability Among Individual Male Runners Influences Cumulative Loading More Than Foot Strike TypeThe “future” pain clinician: Competencies needed to provide psychologically informed careThe effects of running shoe stack height on running style and stability during level running at different running speeds
Competencies in Civil Discourse, a series on the effectiveness of civil discourse and the skills it requires, will feature an interview with Ian Rowe, Senior Fellow at the American Enterprise Institute and cofounder of Vertex Partnership Academies in the Bronx. His schools emphasize empowering youth to develop and exercise their agency in American society. Rowe explores these ideas in his book, Agency: The Four-Point Plan (F.R.E.E.) for All Children to Overcome the Victimhood Narrative and Discover Their Pathway to Power. In this discussion, we'll focus on how rhetorical skill is essential to fostering agency in a free and civil society. Hosted on Acast. See acast.com/privacy for more information.
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Moment #111 // There are many schools of thought on which competencies are most useful to help you achieve your career ambitions.So, which key areas should you focus on, in order to build the bulletproof competencies that underpin a stellar career?In this Moment, I give you a strategic map of the playing field, which you can then use to focus your professional development efforts at any point of your journey. If you want to go deeper on how to build a bulletproof foundation of career skills, have a listen to Ep.251: Indispensable Workplace Competencies.————————Get the insider edge with the No Bullsh!t Leadership Hub on Skool - completely FREE!Join like-minded leaders who love the podcast and dive into exclusive resources, real conversations, and weekly challenges designed to sharpen your leadership game.Don't miss out, join now!————————You can connect with me at:Website: https://www.yourceomentor.comFacebook: https://www.facebook.com/yourceomentorInstagram: https://www.instagram.com/yourceomentorLinkedin: https://www.linkedin.com/in/martin-moore-075b001/Youtube: https://www.youtube.com/@YourCEOMentor————————Our mission here at Your CEO Mentor is to improve the quality of leaders, globally. Hosted on Acast. See acast.com/privacy for more information.
In this latest episode of the DISCy Chicks Podcast, hosts Cindy Jacoby and Martha Forlines introduce the Trimetrics DNA assessment, outlining its foundational sciences: DISC Behaviors, Driving Forces, and 25 Competencies used in most professional roles, with a focus on leveraging competencies for effective hiring and employee development. They explore the 25 identified competencies, emphasizing the significance of aligning these with DISC Behaviors and Driving Forces to enhance organizational fit and development of your workforce. The discussion includes interpreting assessment results, understanding actual competency levels, and the role of DNA Competency assessments in coaching and employee development. The DISCyChicksbizhelpconsulting.commarthaforlines.com
Does med school prepare you for residency? What is competency-based medical education? What is an example of competency-based education? Our guests are Laura Edgar, EdD, senior vice president of competencies, milestones, and faculty development at the Accreditation Council for Graduate Medical Education; Lisa Howley, PhD, MEd, senior director of transforming medical education at the Association of American Medical Colleges; and Mark Speicher, senior vice president of research, learning, and innovation at the American Association of Colleges of Osteopathic Medicine. American Medical Association CXO Todd Unger hosts.
The FNP program includes a series of clinical courses: Primary Care I, II, and III, with Primary Care III occurring the semester of graduation. Dr. Elizabeth Phenneger and other FNP faculty incorporated a self-evaluation for students taking Primary Care III at the end of the semester and identified gaps in students' competencies. Faculty created an improvement plan tailored to address these deficits that included : (1) a 7-hour in-person clinical skills intensive day incorporating multiple case-based learning activities, standardized patient case simulations, clinical skills practice on task trainers, and unfolding case studies, and (2) a series of physiology cascade assignments threaded throughout the course. Surveys and faculty assessment revealed significant improvement in students' competencies.
THE Leadership Japan Series by Dale Carnegie Training Tokyo, Japan
In Part One we looked at two broad categories of leadership competences around being Self-Aware and having Accountability. In this next tranche, we will look at being Others-Focused and at being Strategic. Others-Focused has many sub-points, but today we will investigate five key aspects Inspiring Through role modelling and communication skills, leaders can and should inspire followers. The olde days of the boss having to know more than everyone else has gone. The focus has shifted to developing followers, through personal interest and example. Are you consciously, systematically doing this? Develops Others Once upon a time, certainly when I first started work, there was no particular concept that it was the leader's role to develop others. Individuals had to step up and do it by themselves. This is fundamentally what all leaders had done in the past. Today however, business is more complex and fast moving, so everyone needs help. One of the issues is the struggle between selfishly focusing on your own glorious career and the role of others in boosting that cause and your own efforts to selflessly boost the careers of your direct reports. Companies need leader producing machines. The talented rise faster and higher by demonstrating they are that very elevating machine. Those who can demonstrate they can produce leaders are given a bigger remit to do that at scale. Can you do it and are you doing it? Positively Influences Others Rabid rivalry and internecine warfare between competing thrusters amongst the leadership team permeate the wrong messages to those below. Disciples pin their hopes to the banner of the thruster they think will go higher and take them with them. Everyone is grasping the greasy pole, trying to climb over each other to the top. Politicians and sycophants abound inside companies and are a vicious form of poison, because they are playing all ends against the middle to feather their own nest. The leader sets the tone. Not whining about others in the company, not playing petty internal power games and keeping firmly focused on beating the external rivals is the correct path. Are you and all of your colleagues on it? Effectively Communicates Personal capabilities and mastery of one's designated tasks are the usual path to promotion. Being 100% responsible for oneself is different to being responsible for a team. This is where leadership communication skills are soon shown to be frayed and tatty. Speaking the lingua franca is frankly so what? Communicating key messages and inspiring and persuading others to your path are the required skills. Few leaders do a great job because many are locked into the belief that all this communication stuff is fluff and hard skills are the only currency. They are doomed to be low altitude flight path denizens, because companies are looking for people who can move the masses forward. Is what you are doing every day moving them forward? Providing Direction This sounds so simple. I mean how hard can this be? What if it is the wrong direction though? What if we are all being urged to sprint faster off the cliff? This is the VUCA world of Volatility, Uncertainty, Complexity and Ambiguity. Setting the correct direction isn't the easiest thing for leaders these days. We can't know if the direction is correct until we start down the path. The clue is to adjust when confronted by unpleasant hints about the actual truth. We need to keep adjusting to the market realities and not become too convinced of our own genius and superiority. Has your leader ego convinced you that you are always correct? Being strategic is one of those tropes of leadership, but what does it actually involve? Let's look at couple of issues. Innovative This competency sounds obvious and easy except that very few companies, let alone people, are actually innovative. Think of all the companies you have worked for and nominate how many came up with any significant innovations? We are better off developing the innovation muscle of the entire team, than relying on our own scampy offerings. If you are substantially personally gifted in the innovation department then hats off to you. How many people like you then have you ever worked with? The answer is clear. The collective team, if harnessed properly to the task of coming up with innovative ideas, can do it together. The sticking point is, do you know how to marshal your team to do that? Solves Problems The is another obvious competency, except that are you the one running yourself ragged solving everything? Have you delegated tasks sufficiently so that others can share the burden? Leaders should be involved with big strategic issues, not with every small fry decision. If you are in the problem weeds and getting down and dirty with minor issues, it is time to rethink how you have positioned yourself as a leader. Uses Authority Appropriately Does every decision have to run by you? Are you in too many meetings? Are you hooked on your own authority and feel the need to be on top of everything? Developing staff means letting go and giving them some things to try and possibly fail with. “There are no mistakes, only learning opportunities” is a good mental intervention, for when your staff screw things up. Delegating your own power is a tough one for driven leaders. However, if you want to rise, you have to breed successors like rabbits, so that there are plenty of people to take over so that you can rise up the ranks.
In this short segment of the Revenue Builders Podcast, John McMahon, John Kaplan and Sunil Dhaliwal, founder and general partner at Amplify Partners, explore the board's perspective on sales leadership. Sunil shares critical insights on selling in the early stages of a startup, knowing when to walk away from a deal, and the importance of transparency in sales forecasting. The conversation dives into the competencies that separate exceptional sales leaders from the rest—honesty, market assessment, and adaptability. If you're leading sales at a high-growth company or thinking about joining a startup, this episode is packed with must-know strategies.KEY TAKEAWAYS[00:00:47] The Pressure of Startup Sales – Why every deal feels like life or death[00:01:27] The "Man on an Island" Feeling – The loneliness of sales leadership in startups[00:02:29] The Risk of Overpromising – How inaccurate forecasts hurt the whole company[00:03:16] The Cost of Poor Sales Leadership – When inaccurate reporting sets a company back quarters[00:04:09] The Most Critical Competency – Why great sales leaders must accurately assess the battlefield[00:05:38] Market Awareness & Adaptability – Understanding product fit vs. chasing deals[00:06:02] The Power of Asking the Right Questions – Why startups need more than just "closing" skills[00:08:00] Honest Forecasting – How sales leaders should communicate realistic expectationsQUOTES[00:00:47] "A lot of people have a hard time backing away from a deal, but sometimes the right move is to walk away."[00:01:27] "Good sales leaders in startups embrace that lonely moment and are honest about what's going on."[00:03:16] "The worst thing you can do is overpromise. You're not just hurting yourself—you're setting the company back quarters."[00:04:09] "Great sales leaders must be able to accurately orient themselves on the battlefield and communicate what's happening."[00:05:01] "At a startup, the product won't work the way you want it to. It's not us vs. them—it's about understanding what the product can and should do."[00:06:36] "Startup sales isn't just about closing—it's about figuring out whether you should even be in this deal at all."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/a-board-members-perspective-on-sales-leadership-with-sunildhaliwalEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
THE Leadership Japan Series by Dale Carnegie Training Tokyo, Japan
Leading is super easy. You are given the title, the authority, the budget, the power and then you just tell people what they need to do. How hard can that be? As we know, leading is a snap, but getting others to follow you is the tricky bit. Our awesome power will certainly bludgeon compliance. Sadly, the troops turn off their commitment and engagement switch whenever they come into contact with kryptonite bosses. We get promoted because we personally did a rather good job on our individual tasks. That is a false flag though when it comes to being able to communicate, coach, set the direction and inspire others. Few great athletes become great coaches. It is a totally different skill set. There are four broad areas we will focus on to help us become successful leaders: Being Self-Aware, Accountable, Others-Focused and Strategic. The possibilities are endless, but these four areas will serve us well to elevate our thinking about what is required to be a great leader. Under the umbrella of Self-Awareness we have four focus areas. Self-Directed There is a mental and physical requirement for leadership, driven by a strong desire to be successful. We explore inside ourselves to understand what we need to do and why we need to do it. Someone who can only function on the basis of the advice of others is a follower not a leader. Of course, taking advice is good, but leaders have their own sense of True North and keep moving forward, charting their own course Self-Regulated Being a self-regulator requires supreme discipline. Knowing what not to do is as important as making action step choices. Shiny objects abound, multiplying like amoeba, but time, money and resources are limited. Be it business focus or our temper, we need to rein them both in and assert control. Develops Self Constant application of self-improvement sounds obvious, but many leaders are cruising. The more diligent may be doing a good job working in the business, but they are too busy to be working on the business. Is that you? Technology, society, company culture and organisational development overtake some leaders and ultimately they are ejected from the firm. Where is the locus of self-development to be found? Good question and there are multiple options. Good choices will have a lasting impact on our longevity as leaders. Confident “We don't know what we don't know” is a big problem. Before you become a leader there is that misplaced confidence that you know what to do in the role. As you rise through the ranks, you keep making new discoveries. The more you learn, the less you find you really know. Imposter syndrome is a big factor here after we step up into new responsibilities. Constant self-development is the cure for this, as we grow into the job. Accountability covers four sub-topics. Competent This is often mistaken for technical knowledge or business content cover. That capability within your old job is what thrust you into a leadership role. What about your competency as the leader? What do you really know about leading? How persuasive are you? How well do you understand the aspirations of the team? Can you coach others who are just not like you? Can you set the correct course in a raging sea? This requires study and doesn't happen by osmosis. Honest and Having Integrity Are you honest? Would your people agree? Seeing people as cogs in the machine elevating your brilliant career, jousting with rivals for the next job using the team resources for that purpose and being all about me, me, me is often the leader reality. Think about some of your bosses up to this point. The crust on top of this reality is a false veneer disguising what is really going on. Subterranean self-interest is often voiced over with pious pronouncements. Being honest is about sincerely wanting to develop the team members and integrity is what you do or think when no one is observing you. Manages Progress Towards Goals Obvious. Yet are the goals clear to your team? Is there an intelligent plan? Are people engaged and bought in? Are you the pirate captain simply bellowing out orders and threatening the crew with the plank? Makes Effective Decisions When do you know a decision was effective? Certainly never at the time of making it. In that moment, we are working on hope rather than certainty. Are the team convinced of the wisdom of the decision? Was there any input opportunity for them? Does our power of personality or position power just crush access to the diversity of opinions available? When it isn't working, are we trapped by pride, ego and arrogance to keep running faster off the cliff? In Part Two, we will investigate being Others Focused and Strategy for Leaders.
Erec Smith continues his series, Competencies in Civil Discourse, examining how people engage with one another and why they often shy away from discussions with those who hold opposing views. This edition explores the role of comedy as a valuable tool in civil discourse. Smith sits down with filmmaker Rob Feld, director of Jesters and Fools, a film that highlights the use of comedy during polarized times. Hosted on Acast. See acast.com/privacy for more information.
Desires dictate Priorities. Priorities structure our Choices. Choices determine the course of our lives. "The key is not to prioritize what's on your schedule but to schedule your priorities." – Stephen R. Covey Step 1: Review your list of desires. Step 2: Choose ONE thing from each of these four quadrants. Select the one thing that, when accomplished, will have the greatest effect on your other listed desires: - Core (Faith, Family, Health, Well-being) – If prioritized, what one desire would strengthen everything else in this area? - Experience (Learning, Competencies, Alliances) – What experience, learning, or association will create the most significant long-term impact? - Contribution (Arrows Out, Compassion, Impact on Others) – What act of service or generosity will amplify your influence? - Financial (Dynamic Value, Nurturing Connections) – What financial priority, when accomplished, will support everything else? Step 3: Reflect on these four priorities. When you achieve your top 4 priorities, what is the likelihood that almost everything on your list will also be achieved?
In this special episode, Dr. Jay Lemons welcomes Dr. Marjorie Hass, President of the Council of Independent Colleges, and Dr. Charles L. Welch, President of the American Association of State Colleges and Universities, for an engaging discussion on the Competencies for the College Presidency study. Sponsored by Academic Search and conducted in partnership with AASCU and CIC, the study identifies seven key competencies essential for effective higher education leadership today. Drs. Hass and Welch share their insights on the evolving role of the college presidency, the challenges facing leaders, and how these competencies can guide institutions through complex times. Download the study and read the full episode transcript here. Interview recorded December 2024.
Send us a textThis week, Vanessa focuses on managing stress, understanding the impact of yelling, and keeping up with evolving resume trends. Designed for educators transitioning to new career paths, this episode provides actionable insights and practical tips.In Our Segment on Stress Management: Vanessa talks about how yelling, whether literal or metaphorical, can activate stress responses such as fight, flight, freeze, or fawn, leading to feelings of anxiety, guilt, or withdrawal. Recognizing the emotional toll of yelling is essential for maintaining mental health. Strategies to help build resilience are detailed. Career Transition and Job Search: Vanessa advises replacing the “Competencies” section on resumes with a “Highlights” section to showcase 3-4 impactful skills or achievements.Keywords from job descriptions should be bolded to improve visibility in Applicant Tracking Systems (ATS).The rise of short-form video resumes as a new standard for job applications is highlighted, encouraging listeners to prepare for this trend.Today's Teacher HackVanessa provides a practical hack for becoming comfortable with short-form videos, emphasizing that discomfort with self-viewing on video often stems from natural facial asymmetry and unfamiliarity with mirrored images. With regular practice, individuals can build confidence in their video presentations.Links!Montage from the movie, Real Genius LINK Connect with Vanessa Vanessa@TeachersinTransition.com Leave a voicemail or text at 512-640-9099 Connect with Vanessa on LinkedIn! Schedule a free Discovery Session with Vanessa here Follow Vanessa on Bluesky @beyondteaching.bsky.social Visit the homepage at TeachersinTransition.com to learn more!Support the PodcastSubscribe, rate, and review on your favorite podcast platform.Share this episode with someone who might benefit from its insights! The transcript to this podcast is found on the episode's homepage.
Jeff D. Standridge is a dynamic innovator, growth strategist, and three-time best-selling author with over 30 years of experience driving transformation across industries In this episode, KJ and Jeff discuss the observable behaviors that differentiate high performers, the pitfalls of prioritizing technical skills over leadership capabilities, and the significant impact of culture on employee retention, satisfaction, and company growth. Jeff also emphasizes the importance of understanding the gap between espoused culture and culture in use within organizations. Key Takeaways: 05:27 The Status Quo in Leadership 09:27 Observable Behaviors and Competencies 18:18 The Importance of Culture 21:27 Culture of Excellence 31:30 The War for Talent Quote of the Show (21:00): “Leadership and culture are absolutely drivers of business performance.” – Jeff D. Standridge Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Jeff D. Standridge: LinkedIn: https://www.linkedin.com/in/jeffstandridge/ Company Website: Innovation Junkie How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.
Drs. Jorge Burmicky and Kevin McClure discuss their research on effective leadership in higher education. They bring quantitative and qualitative data to help us understand the challenges and competencies of successful college presidents. They discuss the seven interconnected competencies and ways to develop them for more effective executive leadership in higher education and beyond.
In December 2024, the three organizations that oversee medical school (MD and DO) and residency education released a set of “Foundational Competencies for Undergraduate Medical Education,” that represent a consensus on the observable abilities medical students should exhibit as they begin practicing medicine under supervision. Not surprisingly they include taking a relevant patient history, performing a relevant physical exam, and creating and prioritizing a differential diagnosis. But a new one – and it's the first one under Patient Care -- entails integrating patient context and preferences into patient care. Stefan interviews co-host Saul Weiner who has documented a strong correlation between contextualizing care and patient health care outcomes in thousands of encounters. Saul reflects on how contextualizing care is a deeply human but teachable process that AI can't replicate and that makes care measurably more effective for patients, and more meaningful for doctors. The Institute for Health Care Improvement's new online course on contextualizing care is accessed at Contextualizing Care 101. For bulk orders email OpenSchoolSubsribers@ihi.org
In this episode, UE's Melanie Bennett speaks with HEPNet's Lindsay Bond about youth protection competencies for colleges and universities.
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Competencies Get You Macro Social Work Jobs, Not Tasks & Duties #replay Do you think your work is just about tasks like managing caseloads? Let me show you how to reframe what you do and focus on the professional and specialized competencies you already have! Focusing on competencies versus tasks & duties is how my coaching clients land aligned macro social work jobs without needing licenses or certifications. Are you ready to work with me? Schedule a free 15-minute “Get to Know You Chat” to learn more about Cohort 17 Micro To Macro Career Accelerator, my group career coaching program designed to teach Master of Social Work (MSW) degree holders how to identify, apply, and interview for their macro social work job in 3 months or less! Click here to schedule your free chat: https://macroandpaid.com/ #socialwork #socialworker #macrosocialwork #socialworkcareercoach #mswdegree
Are you carrying the weight of poor performance on your team? As the year winds down, it's time to get honest: are your employees aligned with the skills, attitudes, and behaviors your business needs to thrive? The end of the year is the perfect time to take stock, reassess, and make changes that set you up for success in the year ahead. In this episode of Leadership is Feminine, Kris Plachy dives into the power of a year-end team audit, breaking down how to evaluate where your team stands and what needs to shift. Kris challenges leaders to stop tolerating misalignment and start addressing the tough questions. Are the people you've hired still the right fit? Are they delivering results, or are you carrying the burden of their shortcomings? She shares practical strategies to assess team dynamics, identify gaps, and figure out whether further investment in your team's skills will pay off. This episode also highlights the role of feedback in building a thriving team culture. “People need to know if they're winning or losing,” Kris insists. By fostering open communication and clear expectations, you can create a culture where everyone understands their role, their impact, and their path to success. Join Kris as she provides the tools and insights you need to realign your team, elevate performance, and start the new year with confidence. Key Takeaways From This Episode Why Regular Team Audits are Necessary Consequences of Not Addressing Team Member's Performance: Ways to handle employees who perform exceptionally well and those who do not meet expectations. Communication Issues in Teams: Highlighting the leader's responsibility in establishing effective communication practices. Conducting a Team Audit: The process and benefits of the assessment. Importance of Setting Clear Goals for Team Members and Providing Feedback Contact Information and Recommended Resources Get Access to LEAD LESSONS Have questions? Want more details about the ways we support women Visionary Founders? Visit www.thevisionary.ceo. Linkedin Instagram Facebook Pinterest
Dr. Michael DeMarco is a licensed mental health and family therapist and has pursued additional training in the use of psychedelic medicines for those struggling with substance use disorders. He emphasizes that there has been a significant amount of research about the use of Ketamine and other medications over the course of decades, and it's important to know how to put such research in an appropriate context. In this podcast, Michael talks about his own interest in the recovery ecosystem and the journey he has embarked on in the pursuit of helping others. He also relates his extensive background in cognitive behavioral therapy to his current Ketamine-assisted therapy practice. Additional information: Ketamine for the treatment of mental health and substance use disorders: comprehensive systematic review Psychedelic Cognitive Behavioral therapy: On Ketamine, Context, and Competencies in "Assisted Psychotherapy" Survey of peer recovery coaches' attitude toward use of psychedelic medicines
If you ever wondered what its like being part of those giant families that plays games on Christmas and have matching PJs watching movies together and have traditions passed down from the last 50 years - LOOK NO FURTHER, 2nd year dental student Gracie Banning (@banningbites) is here to break down her family's craziest christmas traditions and what its like being part of a Hallmark Christmas family! We break down the top holiday small talk news to share with patients such as: - how Coca Cola invented the current day image of Santa - why we set out milk and cookies for Santa & what children all around the world set out for him - what is the highest grossing Christmas film of all time and why it isn't what you expect + Gracie's D2 year and experience with persevering and growing stronger through failing competencies, the pressure to specialize, & other challenges dental school brings IG: @justaquickpinch, @drconniewang link to watch full episode on youtube: www.youtube.com/@justaquickpinch
This is a rebroadcast. The episode originally ran in April 2020. Professor Susan R. Madsen is the Karen Haight Huntsman Endowed Professor of Leadership in the Jon M. Huntsman School of Business at Utah State University. Dr. Madsen is considered one of the top global scholars and thought leaders on the topic of women and leadership and has authored or edited nine books and published hundreds of articles, chapters, and reports. She is a well-known speaker in local, national, and international settings. She is also the founding director of the Utah Women & Leadership Project and has worked for years motivating more women in Utah to graduate from college and to lead and influence more profoundly. At the time this was recorded, Dr. Madsen was the Orin R. Woodbury Professor of Leadership & Ethics in the Woodbury School of Business at Utah Valley University. A returned missionary, she received a bachelor's degree from Brigham Young University, master's from Portland State University, and a doctorate from the University of Minnesota. Dr. Madsen and her husband Greg are the proud parents of four adult children and six delightful grandchildren. Links Utah Women & Leadership Project Everyday Bias, by Howard Ross Why Gender Matters, by Leonard Sax Let Your Life Speak, by Parker Palmer Share your thoughts in the Leading Saints community Read the transcript of this podcast Get 14-day access to the Core Leader Library Highlights 5:40 Women feeling a calling or purpose in both religious and secular settings gives them more confidence 8:40 Either/or socialization for women has become powerful in Church culture over the past 60 years 11:30 Research into sister missionaries started with the purpose of learning what influences women's goals and aspirations to become leaders in their homes and communities 13:50 What leadership skills have women developed through mission service? How do they use them now? What other opportunities do they wish they would have had? 17:50 Men are more likely than women to see themselves as leaders 19:00 Competencies and leadership skills women gain from serving a mission: public speaking, conflict management, courage, interpersonal skills, problem solving, planning organization and accountability, confidence, spiritual growth, empathy, giving and receiving feedback, grit and resilience, mentoring, teaching, critical thinking, listening, personal growth and awareness, accepting others, time management, training others, teamwork, foreign language skills, intercultural competencies, goal-setting, managing people, work ethic, serving others, taking direction, independence, patience, decision-making and judgment, standing their ground, leading by example, self-discipline, adaptability, lifelong learning 27:10 Connecting these skills to leadership for women: "We have to be leaders" Serving a mission helps women see themselves as leaders 33:45 How can we encourage women to act with confidence in leadership roles when men are present? Increasing internal confidence and changing societal systems Look deeply at opportunities that are available and asking, can women do this? Creating male allies: men who are aware and desire to be more inclusive 37:00 Women are socialized to keep quiet in a group with men 38:50 Leaders who understanding the differences between men and women create more powerful action and teams 42:50 A Mission President's wife is a leader: to develop leadership identity, women need to see other women leading 45:15 Yearning for sisters to be included in leadership and missionary training 48:15 Talking more about Mother in Heaven and recognizing a connection to her 52:30 What are returned sister missionaries currently doing to use their knowledge and skills? All of those skills apply to leadership in the family and Church roles, and they have also translated them into leadership in their careers
This week on the Expert Voices podcast, Randy Wootton, CEO of Maxio, speaks with Chris Heaslip, a four-time Founder and Executive Chairman. Randy and Chris talk the importance of unlocking team potential and the critical competencies required for leadership success. Chris shares insights on personal development, emphasizing that taking jobs for learning rather than just for money can significantly shape one's career trajectory. Chris also discusses the unique role of an executive chair, and the necessity of adaptability in leadership, particularly during times of transition, to foster a culture of growth and development. Expert TakeawaysThe importance of learning and developing competencies at every stage of your career.Transitioning from a comfortable career in accounting to a chaotic startup environment requires courage and adaptability.The role of an executive chair is not just oversight but also mentorship and guidance for the CEO.Companies should focus on developing internal talent to align with their unique culture and values.Reading books and sharing insights can significantly impact personal and professional growth.Creating a culture that prioritizes continuous learning leads to better employee retention and satisfaction.Timestamps(00:00) Intro(00:14) Meet Chris: A Journey from CPA to Entrepreneur(00:57) The Transition from Accounting to Tech Entrepreneurship(02:14) Discovering the Challenges of Scaling in Accounting(05:30) Learning and Growing: Chris' Mindset(09:46) The Importance of Competencies in Career Development(26:29) Investing in Your Team: Unlocking Potential(32:13) Understanding the Role of an Executive Chair(41:22) Navigating the Relationship Between CEO and Executive ChairLinksMaxioUpcoming EventsMaxio Institute ReportRandy Wootton LinkedIn Chris Heaslip LinkedIn
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Tim Tebow, LIVE and in-person at Clay Clark's December 5th & 6th 2024 Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com Join Tim Tebow, LIVE and in-person at Clay Clark's December 5th & 6th 2024 Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com **Request Tickets Via Text At (918) 851-0102 See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/
Civil discourse is an important aspect of a free and pluralistic democracy. That said, many people do not participate in civil discourse. There are several reasons for this: fear of being wrong, lack of rhetorical skill, negative emotionality, etc. What's more, this refusal or inability to speak to those with whom we disagree is growing by the day.Join our virtual discussion as scholars Erec Smith and Jonathan Rauch discuss the art of “mutual persuasion” in a turbulent time.This conversation is being supported by Project Sphere, a collaboration between the Cato Institute and the Brookings Institution that creates a constructive space to discuss areas of disagreement in a civil forum. Our goal is to resist political polarization by emphasizing areas of agreement even within contentious conversations. To learn more, visit ProjectSphere.org. Hosted on Acast. See acast.com/privacy for more information.
This is the ninth episode of our special podcast series exploring the Sept/Oct themed issue of the American College of Sports Medicine's Health & Fitness Journal on professionalization and advocacy. In this episode, we'll discuss the topic of risk management, with Dr. JoAnn Eickhoff-Shemek, the lead author for the article in the themed issue entitled "Essential Risk Management Competencies for Exercise Professionals." Discover how to elevate your career as an exercise professional by mastering critical risk management skills in our latest episode of the Wellness Paradox podcast. I'm thrilled to sit down with Dr. Eickhoff-Shemek, a veteran with five decades of experience, who shares invaluable insights from her co-authored article on the subject. We uncover the necessity of understanding federal and state laws, adhering to HIPAA standards, and recognizing the boundaries of your professional scope. As the fitness industry increasingly intersects with healthcare, these competencies are more important than ever for maintaining credibility and professionalism.This episode breaks down the often-unseen complexities, from HIPAA compliance to the Federal Trade Commission Act. We dive into the crucial aspects of confidentiality policies, data privacy, and the potential legal consequences of stepping outside your professional boundaries. JoAnn emphasizes the importance of a solid legal education for fitness managers and staff to mitigate liability risks and ensure the responsible handling of sensitive information.Show Notes Page: https://wellnessparadoxpod.com/episodeacsm9Our Guest: Dr. JoAnn Eickhoff-Shemek, Ph.D., FACSM, FAWHPJoAnn M. Eickhoff-Shemek, Professor Emeritus of Exercise Science at the University of South Florida and President of the Fitness Law Academy, is an internationally known author and speaker. For more than 35 years, her teaching and research have focused on fitness safety, legal liability, and risk management issues. Dr. Eickhoff-Shemek is the lead author of a ground-breaking textbook, Law for Fitness Managers and Exercise Professionals, and co-author of another textbook, Rule the Rules of Workplace Wellness Programs, published in 2020 and 2021, respectively. She was invited to be a contributing author for a resource widely used in Australia -- The Australian Fitness Industry Risk Management Manual published in 2014.Dr. Eickhoff-Shemek has authored several book chapters and authored or co-authored over 100 articles in refereed journals. She served as the Legal Columnist for ACSM's Health & Fitness Journal for 10 years (2001-2010) and currently serves as the Fitness Safety columnist for the same journal. Dr. Eickhoff-Shemek is the lead author of a new textbook –Legal Toolkit for Health & Wellness Coaching – to be published in late 2024. Follow us on social at the links below: https://www.facebook.com/wellnessparadox https://www.instagram.com/wellnessparadox/ https://www.linkedin.com/company/wellness-paradox-podcast https://twitter.com/WellnessParadox
Internships are a high-impact practice that can provide students with valuable career skills, a professional network and on-the-job experience, but not every student has the opportunity to participate. A recent report found of the 8.2 million students who wanted to intern in 2023, close to half didn't participate in one. Many of these students are from historically marginalized groups, including first-generation, low-income, community college students and students of color. The University of New Hampshire launched Campus-2-Career in 2022, a campus-wide program that equips students with career competencies through their on-campus work positions. In this episode, Gretchen Heaton, associate vice provost for career and professional success and high impact practices at the University of New Hampshire, discusses how UNH is increasing rich work-based learning opportunities through intentional professional development. Hosted by Inside Higher Ed Student Success Reporter Ashley Mowreader. This episode is sponsored by KI. Read a transcript of the podcast here. Follow us on Apple Podcasts Google Podcasts Stitcher Spotify
Product-centric design can be an efficient way to design interfaces, but it can often lead to disjointed and poorly optimized customer journey experiences. Kim Flaherty shares her recent research into journey-centric design, and insights on how a journey-centric design practice can help organizations overcome product-centric challenges. Report: Architecting a Journey Management Practice Learn more about Kim: Bio | LinkedIn NN/g Resources about Journey Management: The 3 Competencies of Journey Management (5-min video) Journey Management vs. Service Design (4-min video) The Practice of Customer-Journey Management (free article) Customer Journeys and Omnichannel UX (free article) Journey Mapping to Understand Customer Needs (UX Certification course) Customer-Journey Management (UX Certification course)
This week's guest is Stephanie Otis, Vice President Global Medical Excellence at Ferring Pharmaceuticals discusses future trends in the MSL field including the skills and competencies that will be essential for success. This episode is sponsored by MSL Mastery, helping Medical Science Liaisons and aspiring MSLs to excel in their careers and lives through courses, coaching, and community. For more details, please visit MSLmastery.com In this episode, Stephanie shares… How might MSLs need to adapt their approach to engage with KOLs and healthcare providers in the future? How the role of Medical Science Liaisons might evolve in the next 5 to 10 years What emerging trends or Industry challenges will have the most significant impact on MSL roles What new skills or competencies MSLs will need to develop in order to stay relevant as the field continues to evolve How important digital literacy and familiarity with emerging technologies (such as AI or data analytics) will be for MSLs in the future The MSL Talk Podcast is available on all podcast platforms and the MSL Talk YouTube Channel. MSL Talk is a podcast that features helpful information for current Medical Science Liaisons, Medical Affairs leaders, job seekers looking to break into the pharmaceutical industry in their first MSL role as well as anyone interested in hearing good industry conversations and medical affairs discussions. #msl #medicalaffairs #medicalscienceliaison #MSLtalk #careers
In this episode, Mike Duncan, president and CEO of Battelle for Kids, explores the concept of a portrait of a graduate and its importance in shaping education. He discusses the need to include all voices in creating a portrait that reflects the competencies most important to students' success.Duncan emphasizes the value of inquiry-based learning, self-direction, and creating products that have an impact beyond the classroom. He also highlights the importance of leveraging the talent within schools to build capacity and co-create the design process.The episode also touches on the importance of psychological safety in creating an environment where students and educators feel comfortable taking risks and failing. Duncan shares his insights on how to be a transformative principal and the resources available to support principals in their leadership journey, such as the EdLeader21 network and the Future Cast report.This episode provides valuable insights into the role of a portrait of a graduate in shaping education and the essential qualities of transformative principals.Locally developed, globally positionedIncluding all voices in creating a portrait of a graduateWhat competencies are most important in a portrait of a graduate? Being good people and a good citizen. Put their perspectives on the table, and let people do their 5-7 most powerful. Portrait is the very beginning of that journey. Inquiry based learning, self-direction, products that have impact beyond the classroomPortrait of a graduate as a catalyst. Knowing vs. doing curriculumLearning expo - Leveraging the talent in our schools already to build capacity on Cocreating the process of designing It's about time, you need coaching, support, and help in doing it efficientlyHow to be a transformative principal? Create Psychological safety to create and fail.Bill Daggett EpisodeEdLeaderFuture CastAbout Mike DuncanMike Duncan is the president and CEO of the national nonprofit Battelle for Kids. Prior to his role, he was one of the longest-serving superintendents in the state of Georgia, having been the superintendent at Pike County Schools since 2005. Before arriving in Pike, he was a high school principal, high school and middle school assistant principal, and a middle school teacher. Mike earned a doctorate in educational leadership from the University of Georgia in 2004. He has been a member of EdLeader21, the national network of Battelle for Kids, for over a decade and previously served as the network's advisory vice chair. We're thrilled to be sponsored by IXL. IXL's comprehensive teaching and learning platform for math, language arts, science, and social studies is accelerating achievement in 95 of the top 100 U.S. school districts. Loved by teachers and backed by independent research from Johns Hopkins University, IXL can help you do the following and more:Simplify and streamline technologySave teachers' timeReliably meet Tier 1 standardsImprove student performance on state assessments
Soft Skills, Hard Skills, Attributes, Traits, Competencies—these words sometimes get used interchangeably when we talk about assessment and team building. As the momentum around skills-based hiring increases, it is important to know what we really mean when we talk about skills generically and how exactly we are measuring someone's ability to do a particular role. My guest this week is Rich Diviney, founder of The Attributes. Rich is a former Commanding Officer in the US Navy SEALs, where he was responsible for assessing and selecting the elite of the elite for the famous SEAL Team Six. He now speaks and writes about the use of attributes in team building and hiring. We had a fantastic discussion about the difference between skills and attributes in the context of hiring and development. We also discuss my somewhat surprising results from taking Rich's attributes test. In the interview, we discuss: Identifying the elite of the elite for SEAL Team Six The difference between attributes and skills Understanding how people react in times of stress, challenge, and uncertainty How do you measure and assess attributes? Are soft skills and attributes the same thing? Can you develop attributes? The difference between perseverance, resilience, and tenacity What are companies getting wrong when it comes to skills and hiring? The "Dream Team Paradox" When AI takes over skills, attributes become even more critical. What does the future look like for hiring and managing talent? You can get 15% of The Attributes Assessment by using the code RECRUITING15 Follow this podcast on Apple Podcasts.
Rebrand Podcast: Marketing Campaigns Explained by the Brand & Agency
Kasper Sierslev, Chief Commercial and Creative Officer at ZITE, delves into elevating in-house marketing. Companies are bringing roles like graphic designers and copywriters in-house, but for these in-house teams to succeed, they must lay the necessary groundwork. From hiring project managers with industry knowledge to collaborating with external agencies, companies can empower their in-house teams for success. Today, Kasper discusses maximizing in-house marketing competencies.Connect With: Kasper Sierslev: Website // LinkedIn // TwitterThe Rebrand Podcast: Email // LinkedIn // TwitterI Hear Everything: IHearEverything.com // LinkedInSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Topics Covered: Resources Mentioned: Show Sponsor #1: Beyond Sunday Backstage (Coaching Community) The Beyond Sunday Worship Coaching Community is now open! I've wanted to create a group coaching community for a while and that time is now! Beyond Sunday Backstage is a low-cost coaching community designed to give you year-round support as a worship leader. For $49/month, here's […] The post #331: Bob Kauflin on Theology for Worship Teams, Production Decisions, & Top Worship Leader Competencies appeared first on Beyond Sunday Worship.
In this episode, we dive deep into understanding your sales capacity, capability, and competencies with our esteemed guest, Markku Kauppinen, CEO of Extended Disc North America. Markku, a frequent guest on our show, brings exciting news about a new collaboration between Sandler and Extended Disc: the Sales Capacity Assessment. The conversation explores the Sales Excuse Index, a metric that quantifies excuse-making behavior among sales professionals. Markku emphasizes the importance of identifying and addressing these tendencies to enhance sales performance. As the discussion progresses, we discuss balancing strengths and weaknesses in sales, highlighting the need for persistence and prioritizing achievement over mere activity for long-term business success. Timestamps: 00:00:00 - Introduction to Sales Capacity Assessment 00:05:30 - Importance of Assessments in Sales 00:08:28 - Attitude Towards Excuse Making 00:11:42 - Benchmarking Competencies 00:14:53 - Key Sales Competencies 00:16:20 - Difference Between Behaviors and Competencies 00:19:21 - Team Training and Individual Development 00:22:50 - Defining Success in Career 00:27:56 - Overcoming Challenges in Career Key Takeaways: Assessments like the Sales Capacity Assessment aid in hiring, training, and development. It provides insights into an applicant's natural behaviors and sales competencies, facilitating better hiring decisions. The assessment evaluates behavioral styles and competency levels in various sales areas. The Excuse Index within the assessment measures excuse-making tendencies and highlights areas for improvement. Benchmarking compares team performance against industry standards, crucial for the assessment process. It identifies both strengths and weaknesses, enabling targeted development plans. Individual learning paths can be tailored based on assessment results to address specific improvement areas. The assessment can be retaken every six months to monitor progress and adjust development plans. Success in sales involves balancing strengths with development areas. Consistent focus on critical sales activities is essential for achieving success. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
Dr. Eric Recker is a dentist, husband, father, keynote speaker, Elite Success Coach, author, pilot, mountain climber and recovering triathlete. In his second half of life, he is committed to helping people shorten the distance to becoming their best version and learning to #WINtheNOW. Questions · We'd love for you to share in your own words a little bit about how you got from where you were to where you are today. · Could you share maybe two or three overarching themes that you believe have been the core values that have driven you to get to where you are today, and if other people were to embrace or embody those same core values, you believe they would achieve the same success. · What would you say are some of the success tools that have made both businesses thrive in a positive way, if you were to look at them and see if there are any overlapping behaviors or competencies that help to strengthen the customer experience in both areas. · Could you also share with us what's the one online resource, tool, website or application that you absolutely can't live without in your business? · Now, could you also share with our listeners, Eric, maybe one or two books that have had a great impact on you. It could be a book that you read a very long time ago, or even one that you've read recently, but it has impacted you, both professionally and even personally. · Can you also share with us what's the one thing that's going on in your life right now that you are really excited about, either something you're working on to develop yourself or your people. · Where can listeners find you online? · Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you get derailed or you get off course, the quote kind of helps to get you back on track. Do you have one of those? Highlights Eric's Journey Me: Eric, we always like to give our guests an opportunity to share in their own words a little bit about their own journey. So, your bio basically gave us a very short summary of all the wonderful things that you have and are still doing, but we'd love for you to share in your own words a little bit about how you got from where you were to where you are today. Eric shared that he really could give a short version of that, and it would take about 4 hours, but he'll try to really crunch it down together and say that he was bullied on the playground when he was growing up. He grew up in a small town in Iowa in the early 80s, and recess kickball was life, and he was told that he couldn't play because he wasn't good enough, and so unfortunately, that you are not good enough became a soundtrack for him, and he told himself on the sideline of that recess kickball field that he was going to be so good at everything he ever did that no one would ever not pick him. Well, fast forward into his professional career as a dentist, he truly believed that he wasn't good enough, so he overshot on everything, overcompensated on everything, always kept adding more and more and more because he was trying to prove to other people that he was good enough. That led to three significant rounds of burnout, including chest pain, heart palpitations, panic attacks, all of that to the point that he got very close to selling his dental practice and walking away. When that all fell through, he needed to step back and decide what he really wanted to do with this life, and he knew that he had a powerful story. He'd been through a lot, and he wanted to be able to help other people on their journey. So, what he does now is he has sold half of his dental practice to a partner. He sees patients three days a week, and the other days he speak and coach and write books and do content and all of those kinds of things, trying to help other people on their journey, so that they don't have to go as far down the burnout trail as he went. Me: That is awesome. What a wonderful story. Core Values for Success - Themes that Drive Achievement and Fulfillment Me: So, Eric, you speak a lot about burnout and mindset and just handling the different stresses of life, can you share with our listeners on your own personal journey, when you got to that point, when you realized that you needed to make a change? If you could share maybe two or three overarching themes that you believe have been the core values that have driven you to get to where you are today, and if other people were to embrace or embody those same core values, you believe they would achieve the same success. Eric shared that first of all, where it all went wrong each time that he went through that terrible season of burnout, he noticed the same equation now that he looks back on it, kind of doing a forensic examination of it was over committed. He had too much on his plate, as a lot of us do, but even more importantly, he wasn't taking care of himself, he just kept going. He just kept adding more and more, and that's where the problem was. So, one of the big core values that he has is taking care of himself. So, we have to be a little bit selfish so that we can be selfless. If we don't have anything to give, we won't be able to give anything to our people. We won't be able to have an impact on those that we are around, and we will definitely get burned out. Another huge core value for him is relationships. He's a highly relational person, and it's extremely important to him that he has some good quality relationships in his life, and it's important for all of us. So, he has a mentor that he meets with, he has a coach that he works with, and he has 4 people that he would consider, 2:00 am friends, people that he could call in the middle of the night if his world fell apart. So, relationships and self-care would be two of the big things that he thinks we really need to be careful and make sure we embrace those. Me: Absolutely love those two themes that you've shared with us. Success Tools for Thriving Businesses - Overlapping Behaviors and Competencies that Enhance Customer Experience Me: Now, I love the fact that one of your themes was relationships, and a big part of customer experience, as this podcast is focused on navigating the customer experience is building strong relationships. All organizations aim to have customers for life, and a big part of that is building strong relationships with those customers, whether it be a B2B or a B2C. Since you pretty much managing two businesses, because you mentioned that you coach and you write books and you do speeches and stuff for organizations and people, and then you also have your practice where you're in office three days per week. What would you say are some of the success tools that have made both businesses thrive in a positive way, if you were to look at them and see if there are any overlapping behaviours or competencies that help to strengthen the customer experience in both areas. Eric shared that one thing that he teaches his team is to be aware of the rest of the story, it's a huge thing for him. People are complicated, so, in his dental practice, people will come in and they'll maybe see them for an hour of their life, and they might be grumpy when they come in, they might be scared, they might be, however they present themselves to them is just a snapshot of how their life is going. They may not be taking very good care of themselves, they may be in a bad place, they may have gotten a diagnosis, they may have a family member that's really struggling, they may have any number of things that's going on. They may be crazy burned out, and they get to see a little snapshot of them. So, when somebody comes in, they don't seem like themselves, or if they've just met them, and they're kind of off putting to them at the beginning, just understand that they're seeing a snapshot of a bigger picture of someone's life. And so, he thinks it's always important that they think about that, they don't always get the chance to know the whole person, but especially in someone that you've been in relationship with for a while, if they seem off, then there's something more going on, and it might be worth exploring that. Me: So, you're lying in the dentist chair, right? And what would you call the person that's serving the client, a dental assistant? And the dental assistant picks up that the patient is agitated, walk us through that. What would you want he or she to do to kind of have the patient relax, maybe build some conversation. Do you just have casual talk? Do you pick a topic, maybe about the weather? Do you think about something that's maybe current affairs, like Donald Trump? Eric shared that he definitely stays away from politics. Stay away from politics and hot button news things, that's for sure. People get pretty fired up about that. But exactly that scenario that you had. The great thing about his practice is a lot of the patients that he sees, he's been seeing for 20 years. And so, when they come in, if something doesn't seem right, then they'll ask them, “Hey, is everything going okay today?” “Well, I'm just really nervous about this procedure.” “Okay, well, tell me more about that.” And a lot of times, really all someone needs to do is voice what they're feeling or talk about the procedure before they do it, and then it becomes a lot easier. And if it doesn't, if they're still amped up, they say things like, “Hey, the good news is this is all the longer this procedure is going to be. So, in half the time it takes to watch a movie, you're going to be on your way.” So, they try to break it into more manageable chunks if people are apprehensive, and sometimes they have to take a little break and just let everybody sit up and breathe. And then they get back into it. But they really try to meet the patient right where they are and help them work through the situation, because it doesn't do any good if they're escalated, and Eric's team is escalated, then they're going to have a hard time getting through the procedure. App, Website or Tool that Eric Absolutely Can't Live Without in His Business When asked about on online resource that he can't live without in his business, Eric shared that for him, he would just say that it's his own personal website, it's hugely important whenever he gets asked, “So, hey, where do we find you? How can we get in touch with you. How can we learn more about you?” He's very proud of his website, he had a great web designer, but through there, everything flows to his social media, to his blog, to his books, to the different opportunities that he has, some free online resources. It's something that he's very thankful that he spent some money on, because it's the way that a lot of people end up finding him. Me: Perfect. And we will ask you the question for where our listeners can find you online, which I'm sure your website will be one of those resources later on in the episode. Books that Have Had the Biggest Impact on Eric When asked about books that have had a great impact, Eric shared that two of them definitely come to mind. One is going to be, and a lot of people have probably heard of this one is Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear, just an incredible resource. We are the product of our habits and our routines. It is worth taking time to get good habits and routines in our lives, because everything else flows from those patterns that are in our life. So, that's a huge one. Another one that many people probably have not heard of as much is called In a Pit with a Lion on a Snowy Day: How to Survive and Thrive When Opportunity Roars and that's by one of his favorite authors, Mark Batterson, and it describes what we do when adversity hits in our lives, because it's not a question of if, it's a question of when things are going to happen to us, and how do we react to those things. What Eric is Really Excited About Now! When asked about something that he's excited about, Eric stated that he mentioned the whole not good enough, and the paradigm that that presented him with. So, he used to do a lot of triathlons, mountain climbing, stuff like that, he went all the way through the Iron Man distance. He's climbed Mount Kilimanjaro, all of that was pretty much done on a faulty operating system that he had in his mind that he wasn't good enough and he needed to prove himself to people. So, it's really been about 7 years since he's done any kind of an endurance race or anything like that. He's climbed some smaller mountains and done some stuff like that. But there's an event that he's going to be doing the second week of August, and it's going to be at Snow Basin Resort in Utah, and it's called 29029, which is the vertical height of Mount Everest above sea level. So, the goal is, in 36 hours, he has to hike 29,000 vertical feet. Me: Wow. Eric shared that that's usually the first word that people say. So, what he will do is, he'll hike up this mountain, and each time he goes up, he will gain 2300 feet. So, he will hike the same mountain 13 times. So, hike up the mountain, and he will ride the gondola back down. And there's going to be 250 to 300 of them he believes that will be there doing this. And his goal for this is to one, he wanted to train for an event again, he really wanted to be focused and intentional about how he trained for it. But the other thing that he wants to do is he wants to learn about mindset while he's doing it. He wants to learn what happens in his mind when he does a repetitive task for 36 hours. He wants to learn where does his mind goes on hikes number 7, 8 and 9, when he can't see the beginning of the hike and he can't see the end, and he's really in the grind, because he thinks a lot of this will translate into our lives and what we have going on personally. So, he hopes this will be something that he'll be able to give some talks and workshops about in the future. And so, just want to see at 47 years old, just want to see what his body's got in it, what his abilities are. Me: That's amazing, Eric, wow. I'm going to have to follow you. Are you going to be posting this on your social media? Eric confirmed, absolutely. Me: This is fantastic. I would definitely follow you from a personal capacity, just to see, as you mentioned, how do you endure? What are your thoughts? Is it that you feel overcome? Does it impact you emotionally? Like there's so many questions running through my mind right now just listening to you. Eric stated that he's excited. There's one time he knows as he's hiking up that for that whole, he expects it to take about an hour and 15 minutes, probably to hike each time, and at least one of those times he's just going to be completely quiet and he's just going to observe the world around me. His son has made him a couple playlists, so he'll listen to some music that he selected for him. One of the times, he's just going to pray for his family the entire time that he hikes up. So, he has a few of those things. And then, other than that, just going to see what happens. So, he's super excited about it. Me: And I guess it's a time also for you to kind of be one with nature and God, because you don't have much distraction, and hopefully you have no injuries, I pray in the name of Jesus that you come out of this injury free. So, you could really meditate, talk to God, as you mentioned, pray for your family and that's something that we don't get to do every day, have moments of silence, because we're just always so busy doing busy work. Eric agreed that Yanique is so correct. He thinks if people really want their life to change, start with 5 minutes of silence each day, “Well, Eric, why only 5 minutes?” because it's not easy and we're not used to it. Start with 5 minutes of silence and breathing each day and see what that does for you, it's so important, you know this. Where can listeners find Eric online? Website – www.ericrecker.com Quote or Saying that During Times of Adversity Eric Uses When asked about a quote or saying that he tends to revert to, Eric shared that his quote is a Bible verse, and it is Proverbs 3:5-6, “Trust in the Lord with all your heart and lean not on your own understanding. In all your ways acknowledge Him, and He will keep your path straight.” God has been the constant for his journey all the way through, He's been there in the good times and bad times, in the other times, and he's trying his best to trust that He always knows what the next step is. Me: I love that. Absolutely love that. Thank you so much for sharing. Eric. Well, Eric, you have definitely practiced what you preach in this entire interaction that I've had with you. Thank you so very much for being a guest on our podcast, I believe that our listeners would have gained, when the episode is released, will gain a great amount of knowledge, expertise, advice, motivation. I got that from our conversation, and I can tell that you're not just speaking because it's something to do, but it's coming from your heart, and that touches people way more. I mean, people can tell if you're being authentic and genuine, if it's really coming from a place of authenticity, and I feel that in the conversation that I had with you today. So, I just want to express my deepest gratitude to you. Wish you all the best on your hike, I'm going to be there following and cheering you on and just want to say thank you again. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Links • Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear • In a Pit with a Lion on a Snowy Day: How to Survive and Thrive When Opportunity Roars by Mark Batterson Mastering Art of Service Excellence: Behavioural Tools and Competencies for CX Success Webinar – Tuesday, August 27, 2024 – 11:00 am (EST) Mastering Art of Service Excellence Webinar Details and Registration
Welcome to the Arete Coach Podcast, hosted by Severin Sorensen. In this episode titled "From Government Dough to Helping People Grow: A Coach's Journey in Mastering ICF Coaching Competencies," we feature Terrie Lupberger, MCC. Recorded on September 29th, 2022, this episode explores Terrie's remarkable transition from a 14-year career at the U.S. Department of Treasury to becoming a prominent figure in the coaching industry. Aptly captured in the episode's title, Terrie's journey showcases how she leveraged her government experience to help people grow and develop through coaching. Terrie Lupberger is an ICF Master Certified Coach (MCC) with over 27 years of experience in the coaching industry. After a successful career at the U.S. Department of Treasury, she transitioned to coaching, where she has made significant contributions to the field. Terrie is the CEO of Terrie Lupberger and Associates and serves as a senior instructor at the University of Miami's certified Professional Coaching Program. Additionally, she is the director of training with the Coach Partnership, offering the Newfield Coaching Program in Asia. Terrie's expertise spans global leadership, management, executive coaching, and change management. She has been involved with the International Coach Federation (ICF) since its early days, contributing to the development of the original core competencies. Passionate about working with women leaders and nonprofit CEOs, Terrie helps them navigate unique challenges and make meaningful impacts. Her approach to coaching emphasizes exploring the human condition, challenging limiting narratives, and creating safe spaces for personal and professional growth. Throughout the conversation, Terrie shares insights into her extensive coaching career and her process of mastering the ICF Core Competencies. She highlights the importance of creating a safe space for clients, practicing deep listening, and asking powerful questions—all crucial elements of the ICF coaching framework. Terrie's philosophy of "it's all made up" encourages both coaches and clients to question their assumptions and explore new perspectives, aligning closely with the ICF competency of creating awareness. The episode delves into Terrie's thoughts on the future of coaching and the need for coaches to adapt to increasing complexity in the world. Her emphasis on balancing scientific evidence with the art of human connection in coaching reflects a nuanced understanding of the profession's multifaceted nature. As the title suggests, Terrie's journey from "government dough to helping people grow" is not just about career transition but about the continuous process of mastering coaching competencies to create transformative experiences for clients. Join us as we revisit this enlightening episode with Terrie Lupberger, where we explore how the art of meaning-making and ICF core competencies can transform coaching practices and lead to greater personal and professional fulfillment. The Arete Coach Podcast seeks to explore the art and science of executive coaching. You can find out more about this podcast at aretecoach.io. This interview for this episode was recorded on September 29, 2022 via Zoom Video. Copyright © 2024 by Arete Coach™ LLC. All rights reserved.
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