MSP 1337

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Educational sound bytes to help MSPs and their clients navigate Cyber Security. Cybersecurity maturity is a journey, don't go it alone. Interviews and guidance from fellow MSPs and other Industry experts. Our goal is Secure Outcomes and together we can make a difference.

Chris Johnson


    • May 27, 2025 LATEST EPISODE
    • weekly NEW EPISODES
    • 33m AVG DURATION
    • 240 EPISODES


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    Latest episodes from MSP 1337

    Positive and Productive Use of AI

    Play Episode Listen Later May 27, 2025 34:17


    There has been a lot of buzz over the last 12 months surrounding the use of GenAI. We are all familiar with the likes of ChatGPT, Perplexity, and others, but what is the real value of AI when used correctly? I sat down with Alex Heublein of NETSURIT to talk about how they take an approach with their clients that involves democratizing AI and automation.

    Cybersecurity and Community

    Play Episode Listen Later May 20, 2025 22:32


    With ITN Secure right around the corner, I sit down with Matt Topper of ConnectWise to talk about Community. What does it mean to share in a community? Matt Topper and others at ConnectWise are bringing the community to their partners. GTIA and Tech Degenerates... Whether you are in a community, peer group, or part of an association, this is for you. When multiple groups come together to share, everyone benefits.

    Industry Events & Community

    Play Episode Listen Later May 13, 2025 34:00


    Over the years industry events have evolved. I remember the earily 2000s and it was very partner focused, Community, Vendors shared their roadmaps and you heard directly from those that were running the inititiatives. Join me as Charles Love of ShowTech Solution and I look at the changes and how we are seeing a glimplse at a new future of smaller micro events and more community.

    Vendor Olympics

    Play Episode Listen Later May 6, 2025 30:19


    Remember the first time you implemented an RMM tool? Did you buy a tool at a show to take advantage of the show special? Charles Love of ShowTechsolutions and I will walk through the history of vendor shows and discuss how much has changed as we approach 2025.

    Do You Have The Right Cybersecurity Stack?

    Play Episode Listen Later Apr 28, 2025 31:02


    Tools galore, shiny object syndrome, must there be a tool for that? Then we get caught up in our day-to-day, and perhaps we forget about a tool or a tool feature, and we begin looking to solve another challenge. I get to sit down with Augie Staab of TD Synnex. We have a great discussion around right sizing your tech stack as an MSP and what it means to partner and work with organizations like TD Synnex to help fill in areas of your own MSP where you might lack expertise or are taking on a new client that has unique needs you don't want to pass up.

    Gaming Not Shaming in Cybersecurity Education

    Play Episode Listen Later Apr 22, 2025 33:06


    How many videos and quizzes have you taken to show your skills at avoiding phishing emails and other types of Business Email Compromise? Have you been shamed or had to watch additional training videos? I know that in our world of email overload, it isn't a matter of if, it is a matter of when we might fall for one of the masterfully crafted phishing emails due to AI and other trickery. Join me as I discuss this and more with Craig Taylor of Cyberhoot.

    Being An MSP In 2025

    Play Episode Listen Later Apr 15, 2025 40:39


    I recently had a chance to chat with Robert Smith of Intellisystems on what it means to be an MSP in today's Threat Landscape. Gone are the days of installation, configuration, and watching. Today, it is patch, patch again, be proactive, investigate, and educate. It is a 24/7/365. Take a trip with us down memory lane as Robert sets us up for what it means to be an MSP today. Intellisystems finished going through the GTIA Cybersecurity Trustmark, which has played into their future strategy.

    GRC Platforms: More Than Compliance

    Play Episode Listen Later Apr 8, 2025 31:06


    GRC Tools seem to be coming out of the woodwork continuously. A few of them have been finalists in ConnectWise PitchIt over the past few years, and they are all unique in their own way. Recently, GTIA announced the addition of ControlMap, ComplianceScorecard, Sure-Shield, and others coming in to host the Trustmark. I wanted to get some perspective on why it is so important for MSPs working on their own cybersecurity maturity to do so using a GRC Platform. Thanks to Matthew Fisch of FortMesa, I think you will get a clear picture of why.Featured in Million Podcasts.https://www.millionpodcasts.com/cyber-security-podcasts/

    Balance of MSP and MSSP Together

    Play Episode Listen Later Apr 1, 2025 31:37


    MSSPs in the Healthcare vertical face many challenges and opportunities. I sat down with Russell Teague of Fortified Health Security to discuss providing Cybersecurity services in the healthcare space and how it stands out from other verticals. If you are an MSP or MSSP, this is a great opportunity to further explore unique service offerings.

    Fireside Chat: Taxonomy, Prompts, and Paralysis

    Play Episode Listen Later Mar 25, 2025 22:36


    Navigating Frameworks and implementing the controls and safeguards within can be quite daunting. I sit down with Matt Lee to talk through the taxonomy project that so many have worked on and how it helps break down expectations so that one can be successful. Without visuals, as this is a podcast, join us as we try to articulate verbally what this all means.

    GTIA Communities & Councils Forums

    Play Episode Listen Later Mar 18, 2025 27:11


    Attending my first Communities and Councils Forums (CCF) under the new brand Global Technology Industria Association was easily the best ever. An annual event with polos and no logos. I sit down with Charles love of Showtech Solutions to go down memory lane and reflect on why CCF is so important to our Channel Community. "If you want to go somewhere with like minded individuals and be involved in the industry that we've worked so hard to protect, then CCF is for you." - Charles J. Love

    Company Core

    Play Episode Listen Later Mar 11, 2025 30:55


    Cybersecurity doesn't happen overnight. It is a maturity process that often struggles with forward progress when the business core values are unclear or no longer aligned. I sit down with Jessica Millhiser of JMills Consulting to talk about the health of a business and the things that need to be in place for growth. We talk Policy, Process, and Procedures, and we cover the bases on good business books. Enjoy!

    Human Risk

    Play Episode Listen Later Mar 4, 2025 32:23


    Human risk within any organization is often not given enough attention when it comes to monitoring and tracking the behavior of employees, such as phishing attempts, security training, etc. I sat down with Mathias Zeumer, North America Channel Manager at usecure, to talk about their approach to security awareness training, share a few horror stories, and discuss how vendors like usecure and others are starting to map their products/services to frameworks and having that checked or validated by an independent 3rd party.

    Fireside Chat - Taxonomy and Prompts

    Play Episode Listen Later Feb 25, 2025 31:34


    If you are pursuing the GTIA Cybersecurity Trustmark, you will want to tune in. Matt Lee of Pax8 and I discuss the taxonomy and prompts that drive success in breaking down safeguards into actionable and obtainable tasks.

    My Data Matters

    Play Episode Listen Later Feb 18, 2025 33:04


    In recent weeks, we have seen the drama surrounding TicTok, Red Note, DeepSeek, and many other technologies that, in many cases, are used without any regard for the repercussions of using them for good or bad. I sit down with Charles Love of ShowTech Solutions to talk about where we are today after hearing his projections for 2025... is it too soon to check in? Then we suddenly found ourselves talking about the challenges of how AI, custom applications and perhaps what was once called shadow IT.

    When Technology Isn't Prioritized First

    Play Episode Listen Later Feb 11, 2025 30:18


    If you have ever worked with Construction Management, Manufacturing, Healthcare, and others where the technology that is in place is no longer supported. How do you help them move forward and when is it appropriate to continue to use legacy technology? Join me as I sit with Jeff Borello of Andromeda Technology Solutions to chat about successful approaches and knowing, in some cases, when to walk away.

    Traveling Secure

    Play Episode Listen Later Feb 4, 2025 30:46


    Whether you travel domestically or internationally, there are things you can do to protect yourself. VPNs, Public Wi-Fi, and other considerations as you travel for work or life are some of the topics I discuss with my friend Clay Johnson. You might find that this episode is worth sharing with clients, friends, and family as we tackle security at a personal level.

    Speaking The Same Language

    Play Episode Listen Later Jan 28, 2025 29:51


    So many words in the English language have more than one meaning. Some words are pronounced the same but are spelled differently. All of these are challenges in their own right, but what happens when you talk to someone who doesn't speak English as a first language? Now, take those challenges and apply them to cybersecurity. I sit down with Paul Croker of 18bit IT to talk about global cybersecurity threats and how the approach to addressing those threats might change based on which part of the world you are in.

    Fireside Chat - 2025, Natural Selection

    Play Episode Listen Later Jan 21, 2025 33:32


    Will 2025 be the year of natural selection for MSPs? I sit down with Matt Lee of Pax8 to chat about the cybersecurity picture for 2025 and it comes down to those that choose to make changes in their company to mature their cybersecurity posture and those that do not... Those that do not are the MSPs that use excuses like, I'm to small, We don't have time, Our clients won't pay, etc. Stay until the end to catch some of the foreshadowing of future fireside chats in 2025.

    Compliance Challenges 2025

    Play Episode Listen Later Jan 14, 2025 34:48


    Actual compliance challenges in 2025 are heating up with clients now asking for evidence and proof on how their MSP is helping them meet certain safeguards for regulatory requirements and insurance. Join Josh Hohbein of CentrexIT and I as we discuss the opportunities and challenges surrounding compliance and roles and responsibilities pertaining to the role an MSP plays in helping their clients and themselves comply with frameworks and safeguards.

    The What's New At NetAlly

    Play Episode Listen Later Jan 7, 2025 33:49


    I had the opportunity to sit down with Jeff McCullough and Brad Reinboldt of NetAlly to find out what is new. Having spent many years with my trusty Link Sprinter, I was keen to hear what evolutions of products and services they might offer to help MSPs and MSSPs in troubleshooting networks, scanning for vulnerabilities, mapping to common frameworks, and documenting and tracking their findings are part of the new reality. I truly enjoyed the discussion around what it is that NetAlly does today and how far they have come over their 30-year journey.

    Cybersecurity Predictions for 2025

    Play Episode Listen Later Dec 31, 2024 34:52


    Last week, we discussed the highs and lows of 2024. This week, we will examine what we expect or predict to see in 2025 and how it might impact us. Thanks again to Joshua Smith and Charles Love for joining me and for discussing the future and what is in store. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Looking Back on 2024

    Play Episode Listen Later Dec 24, 2024 24:59


    Every year, we reflect on the good and the bad. What might give us pause as we get ready for the new year? As we prepare to embrace 2025, I sit down with the former leadership team of Untangled Solutions. Joshua Smith and Charles Love take us through the highs and lows—a little something for everyone. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Fireside Chat - 2025 Predictions

    Play Episode Listen Later Dec 17, 2024 32:42


    Matt Lee and I recap 2024 and the impact of Cybersecurity on the MSP community. We then look forward at what we might expect in 2025. This is an episode that will really get you thinking about your own cybersecurity posture as Matt drops some serious knowledge. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Senteon Has A Big Announcement

    Play Episode Listen Later Dec 10, 2024 31:24


    It's exciting times with Senteon. There is a big announcement, a discussion around endpoint hardening, and their roadmap for 2025. I hear firsthand from Henry and Zach about their adventures in bootstrapping Senteon to where they are today. This is an episode you don't want to miss. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Impact of AI on MSPs

    Play Episode Listen Later Dec 3, 2024 29:40


    Your employees might already use AI for either work or personal, but are you using it for your business? I sit down with Jimmy Hatzel of Hatz.ai to discuss the challenges and impact of AI and its usage to improve productivity and efficiency within your MSP. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    FFIEC is Retiring CAT Assessment, What Does That Mean?

    Play Episode Listen Later Nov 26, 2024 35:40


    With FFIEC retiring the CAT assessment in August 2025, it might seem daunting to consider other frameworks as a path forward. I sat down with Dan Sitton of Guardian Technology Group to discuss his background in working with banks and some suggestions for the future. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Fireside Chat - Physical & Environmental Security

    Play Episode Listen Later Nov 19, 2024 32:24


    The Last Control Domain discussed on the fireside chat is Physical and Environmental Security. This domain was taken directly from the CompTIA Cybersecurity Trustmark, and while it wasn't done in sequence like the majority of the domains, it is not a result of it being overlooked. However, many MSPs often fail to give much attention to it. Join Matt Lee and me as we walk through the 16 safeguards. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    fireside chat msps environmental security
    Controls and Safeguard Paralysis

    Play Episode Listen Later Nov 12, 2024 37:09


    Whether you are aligning your cybersecurity to CIS Top 18, the Cybersecurity Trustmark, or any of the many other frameworks, you are bound to get stuck in an attempt to achieve perfection. I sit down with Charles Love of Showtech Solutions to tackle the challenges of progress in the face of paralysis. Stay to the end to get the Ten Commandments of Framework Implementation. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Data Recovery Challenges

    Play Episode Listen Later Nov 5, 2024 37:26


    Many of us remember the days of trying to recover data off of a physically damaged drive, human error of deleted files, and many other scenarios. I sit down with Sarah Farrell and Andy Maus of Drive Savers to debunk a few myths around drive recovery and many new technologies developed to recover data that seem near impossible to save. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Risk Management - People, Process, Technology

    Play Episode Listen Later Oct 29, 2024 31:57


    As we wrap up Cybersecurity Month, I had a chance to sit down with Wayne Selk, VP of CompTIA Cybersecurity Programs and Executive Director of CompTIA ISAO, to discuss Risk Management and its role in cybersecurity—flashback to the late 90s and the changes we have seen that bring us to today. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    When To Pivot...

    Play Episode Listen Later Oct 22, 2024 33:31


    We have discussed what happens when a vendor is just gone. What happens when a vendor has an outage or some business disruption? Do you jump to another vendor? Do you plan to weather the storm, or do you pivot? Eric Hanson of Inland Productivity Solutions and I sit down and discuss the challenges faced with business disruptions and failures that might require a pivot... Then again, they might not. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Fireside Chat - Governance & Leadership

    Play Episode Listen Later Oct 15, 2024 32:06


    What is your company's will? This Fireside Chat with Matt Lee tackles the Acceptable Use Policy, Written information security plan, Roles, and responsibilities. Please give us feedback, as we have a pretty healthy disagreement on a few items and are hoping that you, the listener, can help us find a new path forward. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Cybersecurity Month - Communities

    Play Episode Listen Later Oct 8, 2024 39:12


    From CompTIA MSP Community to the larger IT Community at large. Dawn Sizer of 3rd Element Consulting and Henry Timm of Phantom Technology Solutions are great CompTIA community members who volunteer their time for not just CompTIA but other great communities that make us all better together. This is a great conversation around what is available to you both from networking and education down to tools and resources that can help you get involved and improve your cybersecurity posture. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Risk Down Under

    Play Episode Listen Later Oct 1, 2024 32:09


    Talking about risk shouldn't be difficult, but it is as I sit down with Peter Maynard of SMB1001. There are so many challenges in cybersecurity, but sometimes we need to look through the lens of risk. SMBs worldwide will soon be asking their MSPs about how they can help them align their cybersecurity posture with a set of safeguards that will complement what MSPs pursuing the CompTIA Cybersecurity Trustmark can manage or support for their new or existing clients. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Unintended Consequences of Good Technology

    Play Episode Listen Later Sep 24, 2024 37:46


    Most technological advancements in IT or OT are made with the best of intentions. What happens when the technology you have acquired causes unintended consequences? I sit down with Ryan Morris of Morris Management Partners to discuss what he sees in the world of OT and the opportunities for existing and prospective clients. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Fireside Chat - Control 18 Penetration Tests

    Play Episode Listen Later Sep 17, 2024 32:22


    Control 18 has only five safeguards, yet you can spend an entire year preparing for it. Matt Lee of Pax8 and I will help you understand each safeguard and the importance of getting this right and the pitfalls to avoid. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Don't Forget About VoIP

    Play Episode Listen Later Sep 10, 2024 39:54


    Don't Forget about VoIP as you onboard new clients or even with existing clients. There are significant risks in not including some level of management of the VoIP system or providing some support when there are issues on the network. I sit down with Alec Stanners of bVoIP to talk a bit about the history of VoIP solutions and the challenges we faced in the early days versus the cybersecurity challenges MSPs face today. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Zero Trust, Password Managers, BCDR, Firewalls, and Asset Management

    Play Episode Listen Later Sep 3, 2024 41:39


    Each of the items in the title are titles for show episodes dating all the way back to the beginning of 2020. They have made the top 10 playbacks for all time. I sit down with Chad Holstead of the BKS Team to talk through current trends and challenges related to these five. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Technology Challenges: Then and Now

    Play Episode Listen Later Aug 27, 2024 40:41


    We take a moment to remember where we were as an MSP. Joshua Smith of Reliaquest and Charles Love of ShowTech Solutions and I reflect on the technologies and challenges we faced more than eight years ago and then look at what has changed since. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Fireside Chat: Control 17 Incident Response Plan

    Play Episode Listen Later Aug 20, 2024 42:11


    Last week we talked about playbooks and runbooks... This week we are back in the CIS Top 18 controls, #17 and while the timing might be coincidental it is a perfect fit. What we have learned going through the first 16 controls to get to here. Listen to Matt Lee of Pax8 unpack the safeguards and perhaps here a bit of a tussle as we grapple with Yellow Brick Road or Wizard of OZ... you decide! --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

    Runbooks & Playbooks

    Play Episode Listen Later Aug 13, 2024 32:34


    What happens if your RMM goes down and doesn't come back? We sit down with Mike Stewart of Anchor Networks and Charles Love of ShowTech Solutions to get their take on the importance of Runbooks. By the way, they were at a peer group and brought this up. Let's just say those who sleep alone at night are always looking for friends to share their no-sleep drama. --- Support this podcast: https://podcasters.spotify.com/pod/show/msp1337/support

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