Podcasts about business impact

Yemi Akisanya, Head of JEDI (Justice, Equity, Diversity, and Inclusion) at Axon, joined us on The Modern People Leader. We talked about how the DEI conversation is evolving post-2020, why quotas are being replaced with performance-aligned strategies, and how Axon is making inclusion measurable and mission-critical.---- Sponsor Links:

What happens when the child of immigrants becomes a changemaker — not just for her family, but for the entire system?In this powerful and heart-opening guest episode of SYNARCHY, Adina sits down with Breanne J. Palmer, Esq. — attorney, immigration policy advocate, and founder of AJA Advocacy Solutions — to explore what it means to build a business rooted in legacy, liberation, and justice. Breanne's story is a masterclass in resilience and reinvention. From nonprofit and government roles to founding her own policy consultancy named after her grandmother, Breanne shares how her consultancy is way more than a business. It's a legacy project. A reclamation. And a declaration that advocacy doesn't have to burn us out — it can be done with soul, clarity, and sovereignty.✨ You'll hear:What finally pushed Breanne to leave the “safe path” and start her own firmHow her family's story and experience as Jamaican immigrants shaped her approach to entrepreneurshipHow Breanne redefined leadership after years in government, private, and nonprofit spacesWhy we don't need a “seat at the table” — and instead we can build the whole houseWhat legacy actually looks like in action — and how to build without replicating the systems we're trying to dismantleThe power of walking away — and of building something newThis episode is a permission slip to lead differently for anyone navigating visibility, voice, and career changes. To build businesses that feel like home. And to honor the shoulders we stand on — while becoming inspiration for future generations.

What really happens when brands collide with games? Mishka Katkoff sits down with Bastian Bergmann, COO of Solsten, to break down why gaming is the most transformative medium of our time, how consumer psychology shapes player engagement, and why authenticity in games runs circles around social media. 00:20 The Power of Reading and Writing01:12 Video Games as a Medium for Transformation02:57 Parenting and Gaming: Finding Balance08:25 Understanding Consumer Psychology13:39 The Importance of Human Connection in Marketing19:50 Gaming and Emotional Engagement23:09 Games Driving Social Change28:37 The Business Impact of Gaming on Brands30:42 Navigating Risks in Gaming Investments32:56 Starting Small: Testing the Waters in Gaming36:08 Key Performance Indicators for Gaming Initiatives39:26 Authenticity in Gaming vs. Social Media43:49 Integrating Brands into Games: Challenges and Opportunities45:47 Myth Busting: Data, Creativity, and Gaming Audiences

In this conversation, Ryan Staley and Jonathan Moss delve into the intersection of AI and business strategy, particularly in healthcare and go-to-market approaches. Jonathan shares his experiences with AI applications in his role at Expirity, discussing innovations in patient care and the importance of reimagining go-to-market strategies. They explore practical use cases of AI, including market analysis and candidate sourcing, while emphasizing the need for precise prompts to achieve optimal results. The discussion concludes with insights on evaluating vendors using AI and the importance of sharing knowledge in the rapidly evolving AI landscape.00:00 Introduction to AI Nerdery01:52 Exciting AI Innovations in Healthcare04:09 Reimagining Go-to-Market Strategies with AI06:16 Utilizing AI for Market Analysis09:29 Sourcing Candidates with AI13:49 Evaluating AI Results and Future Use CasesYour competitors are already using AI. Don't get left behind. Weekly AI strategies used by PE Backed and Publicly Traded Companies→https://hi.switchy.io/ggi6

In this episode of the Revenue Builders Podcast, hosts John McMahon and John Kaplan are joined by Steve Waugh, a legendary enterprise software salesperson. Steve shares his journey from starting at IT resellers to executing some of the largest deals in enterprise software at companies like Blade Logic, BMC, and Medallia. He outlines strategies for identifying champions and detractors, the importance of mindset, belief in one's product, and understanding the customer's business impact. Additionally, Steve discusses the critical role of executive support in closing big deals and offers insights into navigating internal challenges within one's company. This episode is a treasure trove of wisdom for anyone looking to understand the art and science of selling large enterprise software deals.ADDITIONAL RESOURCESConnect and learn more from Steve Waugh:https://www.linkedin.com/in/steve-waugh-4833b57/Watch Force Management's Panel Discussion on Growth, Valuation and Execution: https://bit.ly/4p6kyGSRead the Guide on Winning Government Contracts: https://bit.ly/3UYAOvOEnjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:19] Steve's Early Career and First Big Deal[00:04:30] Breaking into Financial Services[00:07:36] Mindset for Selling Big Deals[00:11:50] Identifying and Handling Detractors[00:22:21] Cost vs. Value in Sales[00:32:10] The Importance of Content in Sales[00:32:50] Embracing Your Unique Style[00:34:53] Believing in Your Product[00:36:39] Navigating Company Challenges[00:37:55] The Art of Big Deal Selling[00:46:33] Uncovering Hidden Opportunities[00:51:21] Mastering Executive Communication[00:53:43] Career Pathing and LeadershipHIGHLIGHT QUOTES[00:20:49] "You have to believe that everybody gets up and puts their pants on the same way."[00:24:26] "If a customer's constantly looking at cost, you haven't got 'em converted—you gotta get 'em to forget cost and look at the value."[00:33:09] "You gotta know who your friends are, but you gotta know your enemies better."[00:46:46] "Executives don't care how you do it—they care about the 'so what.'"[00:54:17] "If my own leader doesn't believe me, it makes it uber hard for me to accomplish it."[00:56:48] "It's a two-way street. The company has to support their people to believe they can do it, and they have to have that same courage."

In this episode of Learning Matters, host Doug Wooldridge sits down with Colin Platt, Senior VP and National Training Leader at Aon, to explore the future of Learning and Development.Colin shares how Aon is aligning L&D with business strategy, moving beyond checkbox training, and investing in both technical and people skills to help colleagues truly level up. We also discuss how Aon is using AI with tools like AonChat GBT, why leadership buy-in is critical, and what priorities are shaping the next chapter of workplace learning.

In this special episode of Sales Pipeline Radio from the Innovation Pavilion at Cvent CONNECT 2025, Matt spoke with Jen Mangini Perry, Senior Director, Brand Storytelling, and Mark Correira, Director, Go-To-Market Technology at Workhuman. Don't miss an episode! Subscribe to Sales Pipeline Radio or tune in live Thursdays at 11:30 PT | 12:30 MT | 1:30 CT | 2:30 ET on LinkedIn (also available on demand). In just 20 fast-paced minutes, host Matt interviews the brightest minds in sales and marketing, delivering actionable advice, best practices, and insights for B2B sales and marketing professionals. Sales Pipeline Radio was recently recognized as one of the 25 Best Sales Management Podcasts and Top 60 Sales Podcasts—don't miss out! You can subscribe right at Sales Pipeline Radio and/or listen to full recordings of past shows everywhere you listen to podcasts! You can even ask Siri, Alexa and Google or search on Audible!

In Folge 163 wird's besonders spannend: Daniel Höhnke und Tim Schestag begrüßen den legendären KI-Experten Paul Krauss von Team One im Fragenhagel. Gemeinsam tauchen sie tief in die Realität eines KI-dominierten E-Commerce ein und diskutieren, welche Chancen und Hürden aktuell vor allem im gehobenen Mittelstand liegen, wenn es darum geht, KI sinnvoll und wirksam einzusetzen. Paul teilt seine Einschätzungen dazu, wie KI die einstigen Disrupter im Handel nun selbst disrupted wird, warum Kundenbeziehungen für Händler und Marken wichtiger denn je werden und wie Unternehmen den Sprung von Buzzword-Experimenten hin zu echtem Business-Impact schaffen können. ⸻

In this special episode, we look back on five years of IMC Live. After 100 shows and nearly $3 million in influenced revenue, Peyton, Allen and Brendon break down what it really takes to build a content program with staying power. You'll hear what worked, what didn't and what's next for the Industrial Marketing Collective.

According to research from McKinsey, companies that invest in comprehensive training programs see 21% higher productivity and 22% higher profitability. So how can you build effective training programs that drive measurable business impact at your organization? Riley Rogers: Hi, and welcome to the Win-Win podcast. I’m your host, Riley Rogers. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Here to discuss this topic are Jonathan Biebesheimer and Andy Knight, sales Enablement Managers at ServiceTrade. Thank you both for joining us. As we’re getting started, I’d love if we could just start by talking a little bit about who you are, what your background is, and what your role is at ServiceTrade. So Jonathan, if we wanna start with you.  Jonathan Biebesheimer: Yeah, sure. So thanks for having us. Here. So I’ve been in business for a little over 30 years now. Started my career owning and running technology startups, then switched over to a gig at Lexus Nexus where I was on the sales organization. I was a seller quota caring seller for a number of years, and then shifted over to sales enablement and then that led me to joining ServiceTrade about four years ago. So I’m currently a sales enablement manager, along with my colleague Andy.  RR: Amazing. Andy, I’ll pass it off to you. Andy Knight : Yeah, thank you so much Riley. Super excited to be here. I’ve been in sales in a variety of roles for about 15 years, give or take. I’ve been in enablement for about five of those years, made the shift after finding really just a lot of personal and professional fulfillment from helping people do their job better. I’m also part of the enablement team here at ServiceTrade. I’ve been here only since April of this year, so a little newer, but. A lot has happened in that time.  RR: Wonderful. Well thank you for those overviews. I think we’ve got a lot to dig into, and I know we have quite a lot to talk about today. So, Jonathan, question that I’ll start with you. Over the past four years at ServiceTrade, I know that you’ve focused on enabling your sales teams to succeed, as we all are trying to do. I’d love to know how you’ve seen the enablement function at Servicer evolve in that time, especially as AI is becoming much more prevalent in GTM workflows. JB: Yeah, so when I started the company was about half the size it was today and. One of the things that attracted me about ServiceTrade when I started interviewing was they, I could tell they had a very enablement culture. Right. They understood they were doing a lot of training, they were doing a lot of coaching. They understood the importance of supporting the sales organization, but they really had no structure or dedicated resources. Right? And so that’s what I was brought on. To help with. I had built a program in prior job, so it was kind of a rinse and repeat to some. I enjoyed it so much. Lemme do it again. And so, you know, it’s been kind of a classic, slowly over time building our program, what we’re able to deliver to the revenue organization, what things we’re involved in, what things we consult on. So it’s been kind of a slow, steady progress. I mean, we’ve obviously focused on the highest impact things. Another thing, you know, and in our team of two, I was a team of one for a while. So as a small team, I think one of the things you have to think about is just capacity. Like what do you do? How much do you do? We’ve always had kind of a good, better, best approach. You know, we always try to deliver high quality work, but we’ve got 10 things we’ve gotta do. You know, can we what? What can we deliver in those 10 areas knowing that when we have time, we’ll go back and, you know, kind of make ’em better. AI is interesting. I think it’s helped in that regard. You know, it’s helped us be able to accelerate certain things. So what I would, you know, call a quote unquote good deliverable AI can sometimes make that a good and a half or better, right? Just because of its nature. It’s also interesting, you know, I’m sure this is not unlike a lot of companies has. Definitely, I mean, it’s going so fast, but it feels like in the past few months, especially. It’s really shifted from just being kind of this fad to more of an expectation right? Across all departments, including ours. And so one of the things that Andy and I find ourselves asking ourselves a lot is we look at new projects or we talk about getting, you know, going from good to better to best thing is, you know, how can we use AI to help us there with those things? I mean, it’s fascinating where AI is gonna go. Who knows? But it’s definitely playing a larger role in, in the things that we do in a voting role. RR: Yeah, it’s definitely a big question mark, but I think, you know, technology is always one of those things that you need to work with and learn to work with, and I know that’s kind of one of the evolutions actually, that you’ve seen at ServiceTrade, which is that you played a pretty key role in the decision to invest in an enablement tool. I’d love to know maybe why you thought that technology was kind of necessary to your work, and then maybe how as you were evaluating solutions in the market, you eventually made that solution to choose Highspot. JB: So when I came in, as I said, there was really not a program per se. And so one of the things I was asked to do was just kind of observe for the, my first two weeks, kind of, you know, see what the revenue organization was doing, see what sellers were doing, see what the gaps were. It became, I, I know it was probably day three. I’m like, oh my God, this content is just, it’s a nightmare. I mean, it’s a classic. Situation where content was in like 17 different places floating around in Slack. Nothing was governed. Branding was, you know, so I kind of jotted down on my, you know, high priority list. You know, we need a content management system. So two other things I noticed. One was that, you know, when I joined the company, they were at kind of an interesting shift. They were kind of in that stage where they were from being a startup to a scale up. Right. And so there was a lot of institutional knowledge, things that were in people’s heads. And so when I came on board, the um, the volume of, of conversation in Slack just blew me away. I’m like, what are all these people talking about? And when you started to dig into it, you were realizing that sellers were asking, you know, more tenured sellers, everything about the business. And so it became very clear that that wasn’t gonna scale. And so again, a system, you know, ultimately at the, a Highspot, it was a very, I don’t wanna say easy, but it was a, a very impactful, you know, business case for me to say, look, if you guys wanna scale, you need to get this knowledge outta people’s heads. We can’t have sellers living in Slack. They need to have a place to go. The other thing that was interesting is that, you know, again, I deployed these systems in prior roles. They were enabled, but they didn’t really understand the capabilities of what enable enablement technologies could do. Right. And so when I came in, they. I don’t wanna say they were antiquated, but they, they were not as progressive as they could be from a technology perspective. And they weren’t. Even, some of ’em, we weren’t even aware of some of the other capabilities Highspot had to offer, you know, pitching for example, you know, as new things have have come out, like remix, you know, those types of concepts to me, I was like, oh, it’s. That’s table stakes and they didn’t have it. Right? So the business case for me was, again, I won’t say it was easy, but it was very well supported, creating a foundation to get, you know, content under control. Get that institutional knowledge documented, and give their sellers a leg up on competition. Right? You know, other competitors I knew they didn’t have, you know, a system like a Highspot. So if we could implement Highspot, we could not only get information better under control, but we can give our sellers, you know, more modern tools to sell against our competition. RR: Yeah, that all makes sense. I’m really excited to kind of dig into how that vision is going so far. I know we talked a little bit about content, so I’d like to switch gears a little bit and touch on training. To your point of Highspot did a lot more than maybe some of the other tools in the market. Andy, I’d love to know from your perspective, because you have quite an extensive background in sales training, as you mentioned a little bit, if you could. Walk us through some of the core components of your strategy for sales training, and then maybe, if at all, if you’re using AI in there, I’d love to know. AK: Yeah, definitely. We are, we’re using AI in, in really every facet of enablement at this point in terms of kind of the core components of, you know, sales training here at ServiceTrade and, and how we like to run things. I’m a big framework guy. I love a model. I love a framework. I love an acronym, right? So there’s a framework called addie. Those individual letters stand for analyze, design, develop, implement, and evaluate. That’s really at the core of our sales training here. Whenever we get a request for, you know, whether it’s a product launch or a new competitor Intel that we’re surfacing, anything along those lines. Our first step is gonna be analyzing the problem and understanding. To Jonathan’s point, what do we currently have that’s available in Highspot? What are our cross-functional partners currently saying? How can we implement a lot of the content that we already have to fold into a live training where we’re doing things like. Lectures. We’re doing things like role plays. We’re doing things like take home exercises. All of that facilitated through Highspot, so that’s a big piece of it. I have a personal framework as well. I call it my three Cs rule. Every training that we develop in design is gonna make our sellers more comfortable, more capable, and more confident, and the ways that we go about and really utilize those things and to, to Jonathan’s point, AI just makes it all so much easier. We can take. Compilations of conversations, of real conversations that our sellers are having, create scenarios using AI that are similar but not the exact same scenarios to kind of play off of. We’re able to use, you know, Highspots coaching and training capabilities to generate rubrics to say how someone should respond to an objection, how someone should position a capability to give a, a seller real time and immediate feedback on how they are responding to that. So it’s some really powerful stuff. RR: Yeah, I think we’re well on the same page. I’m also a fan of frameworks. I’m also a fan of alliteration, so I love the three Cs, the comfortable, capable, confident. That’s wonderful. Thinking about that strategy, I’d love to know how your mapping your approach to Highspot, especially knowing that you’ve recently migrated to your point, learning and coaching into the platform. So I’d like to hear from both of you how that has been going and maybe how it’s better then or different from what you’ve done in the past. JB: Yeah, I think we can tag team this. I’ll give a little bit of the history. I mean, when I came on board, they did not have a, any learning management system at all. They did have a, a master spreadsheet that was, I don’t know, like 400 rows long. It was very tactical. It was to some degree, there was almost no method of madness. It took me, there’s kind of weeks to understand what it was. It was very tactical and you know, ultimately there was. No way to track it, right? There was a wave where they were hiring dozens of people and just blind. So one of the things I did just kind of conceptually, even before we got some technology into place, was to try to reverse engineer it, right? Try to understand what the sales leaders were working towards in terms of outcomes or moments, you know, that the sellers needed to be prepared for. And that took, uh, quite a while. It’s kind of a classic thing before you introduced technology to just kind of get a step back and just wire frame this thing. Just that alone took a while and kind of culturally making that shift to get sales leaders to, to start thinking about, okay, well yeah, you could teach ’em that in week one, but you know, they’re, they’re not gonna be on a, that kind of call until week seven. So do, do we really need to prioritize it? So that was a lot of, you know, work. We did start as quietly, we did start with a different LMS at, at the beginning just because of our needs at the time and, and where the LMS was. But I say this with all honesty. I mean, even though we made that decision at that point, I made it very clear to my leader. That every time we came up renewal that I wanna reevaluate, I want training and content to be in the same platform. The reality is that, you know, the two systems kind of worked together, but they really didn’t. It was disjointed. It was a lot of cumbersome work. We didn’t have a lot of good visibility. Timing was perfect. ’cause this is where Andy came in. We finally made the decision, got buy-in to make the transition over to Highspot, and sure enough, I talked to Annie, he is like, oh, guy, I, I’ve got experience with that. I’m like, well, guess what? You’re hired. So, so Andy came in at a perfect time and then I’ll, I’ll kind of turn it over to you. I mean, you’ve been mostly involved in kind of that migration from where we were to where we’re today, so I’ll let you kind of take it from here. AK: Yeah, I mean, Jonathan said it perfect my, I think, second interview before deciding to join ServiceTrade. We talked about migrating onto to Highspot is both our LMS and our content repository, and. I’d already had green flags, and that was the final one for me. Okay, let’s do it. I’ll sign the offer today. It is a completely different experience today than what ServiceTrade was previously. We have really a centralized experience. We’ve created all of our processes and all of our training and coaching and content with that user experience in mind, we have. A really, really positive user experience. It gives us a really great opportunity to get insight into things that are and are not working. It gives us just that one stop shop. All roads lead to Highspot, however you wanna say it. Everyone knows that everything they need to do their job effectively lives with high. RR: Amazing. Well, I love that kind of serendipitous story of how it worked out so well for you guys. I’m also very happy that you’re able to escape the spreadsheets. It sounds like it’s going really well. I know one of the initiatives that you guys are focused on has been kind of defining what good looks like for your sales team. Andy, can you tell us a little bit about that initiative and then how you. Build that. What good looks like into your programs? AK: Yeah, Riley definitely. So it’s an ongoing program for sure. I think that is one thing that I’ll be working on forever. I think people will always want to understand what sellers are doing that are helping them be successful. What techniques are they employing? What content are they utilizing? Things like that. I’m a big basketball guy, Riley. I am an elder millennial, so I think that LeBron James is better than Michael Jordan. And I always say that people want to be LeBron James. They want to understand who is the LeBron of ServiceTrade, how can I emulate those behaviors, those attitudes, those practices, things like that. And there really is so much value in learning from each other versus learning from enablement. We are a really important function, and we do provide a lot of really valuable information, but at the same time, we’re not in the seats that our sellers are, and we don’t have that experience that they do. So as much value as I can provide as a coach. A player coach can provide even more value and deployed in the right way. So from my perspective, Riley, the how we build these programs and what we’re really focused on doing is finding things like the internal collateral that are our top performers are, are constantly referencing, right? We’re finding examples of calls where they’re handling a tough objection really, really well. We’re finding those examples of behaviors that we want people to emulate through things like enabling mutual action plans through using digital rooms, things like that, and it’s really about providing the space for our teams to have those conversations and making sure that. They know that they’re empowered to share things that are working well and to be the LeBron to be that coach for other people. And so it’s an ongoing initiative. We’re certainly not done. We do a lot of things with like peer showcases, for example. If we get a really good deal, we have a really tough client, a really, really powerful proposal template deck that was used, we’ll share that out. We want that shared. We want people to know not only that it exists, but we wanna celebrate the wins with our teams and highlight those sellers that are really performing really well. RR: Yeah. I love that you’re. Building so intentionally with their needs in mind and recognizing that maybe it’s not a top-down mandate of here’s what you need, but rather how can I help you be your best? JB: And kind of back to the question of shifting and having content and training and coaching and everything Andy talked about all on platform is just been, I mean, it’s been a day we’ve been waiting for, right? You know, how can we wrap? Guidance. How can we wrap success just in one page or play or whatever, you know, whatever, however we surface it. Just being able to create that world around any given topic has just been huge for us. And it’s, it helped a lot of sellers. I mean, one of the challenges I think everyone has is just getting sellers to connect dots, right? And so we, you teach ’em a concept and they’re like, okay, I get it. Well, do you really? And then they hear another seller, you know, have a call and like, oh, okay. Right. And so we’re, we’re able to join more of those moments. In Highspot, which has just been huge for us. RR: You know, that actually ties in pretty well to the next question I had for you actually, which is, you know, thinking of creating that unified experience. I’d love to know maybe how that’s helping you foster a culture of continuous learning and motivating your sales teams to continue enhancing their skills, continue developing their knowledge over time. I know that’s never easy, but it seems like maybe this is helping it be a little bit easier. JB: Yeah. To me, the, the, you know, you’re right, Andy’s got more experience in kind of a learning coaching world that I do. But one of the things that I’ve learned from him since he’s been on, and, and the further I get into it, I’ve tried to get more in tune with, I mean, yes, you need to create these programs, but I’ve been trying to think more about, uh, just individual, like what is their definition of achievement? What is their definition of, of success? Right? And I’ve recognized over my career, it could be very different from seller to seller to seller. Right. There’s some sellers that are very monetarily motivated. There’s some sellers that are very, you know, have a certain status in the company. There’s others that just, they want to be good coaches. Right? And so, one of the things I’ve personally tried to do is through courses we create, or courses that I’m involved in, is, is try to make that connection with the learner. Sometimes even flat out asking like, you know, what are you hoping to get out of this? Just have them say, well, I, I’d really like to be able to do blah, whatever that is cool. That’s why you’re here as a, you know, a teacher or as a coach, that’s what I’m gonna help you do. The other thing that I’ve always tried to do it is a little bit more. In the things that I deliver, but I think I approach learning in this way, making it accessible. To sellers, I think is really important, right? Giving ’em a space to feel comfortable, to be vulnerable to, you know, to make mistakes. I mean, I did a a week long training where half of my stories were about like my failures, right? And it’s all kind of weird. But again, we had some junior sellers, some sellers at first sale job outta the gate, letting ’em understand, look, you’re gonna make some mistakes. It’s okay. 55 years old, I haven’t dropped off the face of Earth yet. Like, but you’ll learn from ’em, right? And giving sellers that space in that session, as soon as I started talking about that, sellers would open up a little bit more and they, and they, they’d start sharing their stories, not just all the negative, but you know, here’s what I learned, kind of making the environment comfortable. To learn and grow and just keeping people focused on, look, this will help you by whatever definition of success or achievement you have. That’s why we’re here. RR: Amazing. Andy, anything you would wanna add to that one? AK: No, I, I would just say that that last piece about making learning accessible to different learners at different stages is so important and we’re doing. Constantly evolving how we deliver training as well. Whether it is like a live virtual session, whether it is, you know, that just in time training through Highspot, short little micro explainer videos, things like that. Being able to meet people where they’re at, I think is a big piece of that. RR: Gotcha. Well, it certainly seems like you guys are doing the right things. Um, looking at the numbers, I can see that you’ve already achieved a really remarkable 93% recurring usage of the platform and are seeing some pretty early wins with training in Highspot. So Andy, I, I’d love to know from your perspective, how are you driving that adoption? What are some best practices you can share with our audience? AK: Yeah. You know, Riley, it’s so funny you say that, that 7% actually is the thing that bugs me. I want a hundred percent so bad. Um, we’re, we’re really proud of that number though. We, we joke with Kayla and Chris, our CSM team all the time that we do want it to be at a hundred percent. I, I think I said it earlier, we’ve created this feel here that all roads lead to Highspot. Everything that, that anyone needs to do their job effectively, they’re gonna be able to find that. And I think the thing that made that most impactful here is not just that it was myself and Jonathan, the enablement team sharing that information, but we made it a point really early on in this sort of Highspot adoption phase to get buy-in from our executive sponsorship as well. We wanted our CRO to understand why we’re investing in this tool, what it means for us. What it means for our sellers, what it means for him as an executive. So getting that executive buy in early on really helped to spread the message internally really organically that this tool is going to be very powerful for these different reasons, for these different audiences, and being able to really kind of customize and tailor. The solution of Highspot has made that adoption so high. We are really pushing again to get it at a hundred percent. We’d love to see that if, if it even is possible. But again, it’s, and being able to prove and hear from people that they find what they need, they’re using like instant answers in Highspot, for example, getting that AI response from content that we’ve uploaded into Highspot. Really powerful stuff, and so just sellers using it and being able to see it for themselves, I think is the final piece of that. RR: Thinking of other future goals, especially knowing Andy that you came in kind of to run this show, a little bit of this transition to training in Highspot, I’d like to know if you could share how you plan to measure success of this new training rollout, and then maybe a little bit from both of you what you’re hoping to achieve now that you have everything consolidated in the platform. AK: Yeah, definitely. So in terms of measuring success, I mentioned frameworks. Another one, a Kirkpatrick Model of evaluation is something that a mentor of mine from my previous role has, has really just ingrained in, into, to my brain. Essentially it looks at four different levels of responsiveness to training. The first being a, a reaction. It’s like a survey. Did you like the training? The second being learning, that’s typically like a quiz something or an assessment following a session, then into behavior. That’s is the, the seller, the individual contributor, applying that into their role. Finally, it’s the results. Are we seeing the action, you know, the, the results from that action, the business impact, things like that. So that’s our model. That’s how we evaluate things. We do pre and post session surveys. How do you feel about. Doing a podcast before the podcast, now that you’ve done the podcast, how do you feel now? Right? Things like that to capture the pre and post training lift. We also look for, obviously, the learning results assessments. Are we completing these, number one, and are we completing them to pass at a certain score? And then we’re looking into, you know, obviously how that impacts sellers going to market, speaking to customers. Even internally, how they’re sharing their best practices, things like that. So in the future, I mean, especially with, you know, digital rooms, that’s been a big push for us. The past couple weeks. We’re gonna see a lot more Highspot speaking to business impact, which is I think the thing that maybe we’re missing right now, that last piece of the Kirkpatrick evaluation model. So from a future state, that’s the thing I’m really, really excited about. JB: Yeah, I’ll agree. I think to date a fair bit of our focus has just been on utilization. Just get people into, and maybe a few months ago we were on with our CSM team and they were talking about where you want to go. And we realized, you know, now we have people here in Highspot. Now how are they using Highspot? Are they using it well? How can they use it better? And to Andy’s point, our feedback today has been anecdotal. And so we’ve got the enterprise, I think it’s, what’s that? Enterprise Plus platform or the data lake. Um, so we’ve got means and APIs, the future state is gonna start aligning it. I know you’ve have really some of those business outcomes. Those are the things that we’re gonna start looking at, right? So it’s great, you know, to any point a seller goes through course check ace, the role play check. Okay, now what does that mean in the real world? How, how did it affect his quota? How did it affect, uh, you know, the deal size? All of those things are, are where we’re hoping to go next. You know, with, with a lot of the things that we’re looking at. RR: Yeah, I’m curious to know too, then thinking just of in that future state and the plans that you guys are laying, I’d like to know both of your thoughts on kind of the role that you see AI playing in these ongoing evolutions. To your point of, you know, you never fully reach good. You’re always on a course towards it. So how do you see AI helping you get to those better training and coaching programs? Uh, Jonathan, I’ll kick it over to you first. JB: Yeah. This is Sunday. Andy and I talk about a lot. As we get more into it, I mean, everyone’s learning. One of the things that we’re trying to understand is AI can do a lot. And so one of the questions is, you know, what can an AI do? And then the next question we’re asking ourself almost more is, what should AI do? There is another, a lot Annie talk about. There’s another thing that we’re, we’re starting to see as it relates to AI versus our, our, our sales leaders. Andy, do you wanna talk about that a little bit? AK: Yeah. So one sort of big thing that we’ve been looking to tackle Riley is call coaching and, and being able to take this huge number of calls, minutes, hours of conversation and identify what of that should be coached, that, how to coach to it. So as a part of that, we’ve. Recently in partnership with our Rev ops team, developed essentially a, a scorecard tool that rates and reviews every call over a certain threshold time amount that our sellers partake in, and they get an, an automated scorecard every day of all of their calls from the previous day. Some really incredible insight from that, some amazing data to parse through that and, and surface that for, for coaches and for managers. But the important piece to Jonathan’s point is, is then the human element of taking that output from ai. And incorporating that feedback, understanding the context of a conversation, the context of a deal, the experience of a seller, things like that, and provide that sort of human emotional element to the AI output. That’s where I think is, is like the biggest next step for us and how we want to move forward. How can we use AI as a way to facilitate and make things like call review and call coaching efficient versus completely replacing it? Is you need that human emotional aspect to still provide that co coaching context. So it’s to Jonathan’s point, kind of marrying the two together, if that makes sense. RR: Yeah, absolutely. And I think it’s so important to take that kind of intentional, really thoughtful approach of, yes, there’s so much possibility here, but how can we use things in a way that really benefits our sellers? So I love that you guys are taking that angle on it. Moving from kind of future state to where we are now. I’d love if you could share any business results. Wins, things that you’re really proud of that you’ve achieved recently. Anything you could share with our audience? AK: Yeah, I’ll, um, I’ll take one. So, as you noted earlier, ri I’m pretty new to the role. I’ve been a large part of like, onboarding and, and moving things into Highspot. Um, we were able to reduce the time of our onboarding. It was between five and six weeks, depending on the role, all the way down to three to four weeks, depending on the role. Just from incorporating Highspot. We don’t have that disjointed. LMS and content repository experience anymore. Again, just having everything in one place has allowed us to reduce that time to get a new seller on the phone, which we’re hoping eventually will lead to reduced time to ramp, increased profitability, higher average deal size, all those things that we’re looking for for success metrics. But we’re really proud of the work that Highspot Hass been able to help us do just from an onboarding standpoint so far. JB: Yeah, and as I mentioned, it’s, this is another area where we’re still somewhat anecdotal, but I’ll, I’ll add to that. I mean, we are seeing in the evidence of just like Slack messages, you know, reps booking demos faster than any reps we’ve ever hired, you know. First deal close, first demo, whatever it is. Some of those moments, we’re seeing those much, much faster than we’ve seen in the past. One of the things that we saw, we were looking at one of the newer business outcome scorecards on, I think it was a play, and we pulled it up and, and, and I kind of looked at it for a minute and the, the light bulb went on for us. We’re like, wait a minute. The highest users of this play, this cannot be a coincidence. The highest, highest users of the plays were our top performers for that quarter. Right. And so again, we just kind of bumped into that and that’s why we’re so excited about kind of taking this next step towards just better analytics and understanding and, you know, all that kind of good stuff. But it was, to some degree, it was, it was, you know, it was cool to see and, and very kind of reassuring that our hypothesis was right. You know, the tool is designed to do certain things and the things that you say it does, it does it. And oh yeah. By the way, if you’ve used it and you use it really well and you use it often, you’ll be successful as your job. RR: Amazing. Well, I know we’ve talked about a lot. So I’ll close this out with a, hopefully a simple question. So for each of you, if you could share one, maybe two key lessons you’ve learned from your experience, building effective training, coaching enablement programs, what would it be? AK: Yeah, so I’ll, I’ll give you kind of two answers. RiIey, the only framework that I haven’t been able to mention today that I did want to also bring up, that’s pretty funny, right. Uh, I love action mapping. It’s a part of the ADDIE framework that I mentioned earlier in the analyze portion. This is really early on when someone comes to you and they say, Hey Riley, we need training on X, Y, Z. Getting into and really understanding that problem from an action mapping perspective, which means what is the ultimate end result that someone needs to do? Okay, now what practice activities will inform that action? What information is needed to inform those activities to lead to that action? And then the, ultimately the business goal from that, if you start with that, if that’s your first conversation. Outside of, you know, who needs to be involved in this project? Nine times outta 10, you’re gonna get a really, really good end result, and you’re gonna have a really, really powerful enablement motion. And then my last piece, I think this is probably more important, is to just always lead with empathy. It can be really easy in this seat to just focus on enablement, but we have to remember that our clients or our sellers, what we’re doing really exists to serve them and to help them do their jobs better. And so leading with that understanding and just being empathetic towards what they’re doing on a daily basis, and to your point, how can we make that easier for them? What can we do that’s gonna make their lives better doing that? RR: Amazing. Jonathan, I’ll pass it over to you. JB: I think the thing I’ve come to realize is probably the most important is, is making sure sellers are learners or whoever understand the why. Right. Not just from a training itself, like these little learning objectives, but as they go through any given training in whatever shape and form, do they truly understand the why? Why is it important that you’re talking about this thing? Why is it important that you’re asking this question? Why is it important that you’re listening for this thing? What I see a lot is that sellers will go, especially junior ones, you, the more tenured you get, start to get a little better. There’s a lot of the junior sellers, you can just tell that they’re not in their heads. And then you hear ’em on calls. They’re not coming from a place of conviction. They’re not coming as a, you know, to some degree, a business coach to these prospects who’ve never bought software like ours before and need that kind of help, right? They’re not comfortable asking challenging questions, right? Because they don’t understand the why. RR: I think that’s fantastic advice and I think it’s really great advice to close on. I gotta say thank you, both of you for joining us. This has been a really wonderful conversation and I’m sure our listeners will agree. JB: Well, thank you for having us. We really appreciate it. AK: Yeah, thank you, Riley. This has been awesome.  RR: To our audience, thank you for listening to this episode of the Win-Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement’s success with Highspot.

Beyond CRM Sales Tools: Diese Tools boosten deinen Vertrieb – mit Michael Larche (Dealfront)   Zunächst die Frage: Wie wächst du jenseits des CRM? In dieser Folge spreche ich mit Michael Larche, VP Sales bei Dealfront. Wir zeigen, wie Beyond CRM Sales Tools dir mehr Pipeline, bessere Lead-Qualität und klare Priorisierung liefern. Dadurch gewinnst du Fokus – und zwar genau dort, wo Deals entstehen.   Dealfront bündelt Firmendaten, Kontakte und Intent-Signale in einer Plattform. Außerdem identifiziert die Lösung anonyme Website-Besucher, sodass du Timing und Relevanz triffst. Da ein Großteil der Buyer Journey ohne Formular passiert, brauchst du Signale, die früh ansetzen. Folglich erreichst du die richtige Person zur richtigen Zeit.   Im Stack steht Salesforce als CRM im Zentrum; zugleich verbinden wir Slack für Abstimmung und Outreach für Sequences. Wichtig ist hierbei die bidirektionale Synchronisierung, denn nur so bleiben Daten konsistent. Anschließend laufen Inbound-, Outbound- und Nurturing-Playbooks messbar über KPIs. Dadurch siehst du nicht nur Aktivität, sondern echten Fortschritt.   Bei der Gesprächsintelligenz setzen wir bewusst auf ein schlankes Setup. Ein Recorder/Analyzer transkribiert Calls, mappt Erkenntnisse auf MEDDIC/MEDPIC und füllt Felder automatisch. Dadurch sparen Reps Zeit; gleichzeitig erhalten Leads wöchentliche Zusammenfassungen in Slack. Somit wird Coaching konkreter, Forecasting präziser und die Pipeline stabiler.   Für Enterprise-Deals nutzen wir digitale Dealrooms, zum Beispiel über GetAccept. Dort liegen Security-Dokus, Tasks und Zusammenfassungen gebündelt. Dadurch behalten alle Stakeholder den Überblick; gleichzeitig werden Next Steps transparent. Angebote erstellen wir in Minuten mit PandaDoc – direkt aus Salesforce. Anschließend zeigt das Tracking, wer welche Passagen liest; deshalb werden Follow-ups punktgenau.   Go-to-Market fährt zweigleisig: Einerseits product-led über Test-Accounts, andererseits sales-led über Discovery und Demo. Entscheidend ist „Speed-to-Lead“: Zuerst eine personalisierte Antwort, dann Call, LinkedIn-Connect und Terminvorschlag – alles über eine Cadence. Dadurch kombinierst du Effizienz und Relevanz; gleichzeitig vermeidest du generische Massenmails.   Neben Tools brauchst du jedoch Prozesse. Jede Einführung bedeutet Change; deshalb sind Buy-in, Training und klare Verantwortlichkeiten Pflicht. Nicht nur Features zählen, sondern vor allem Business Impact. Wer Daten konsequent nutzt und Disziplin zeigt, skaliert Output mit demselben Team. Schließlich ist genau das der Kern von Beyond CRM Sales Tools: Technik plus Umsetzung.   Mein Fazit: Starte mit klaren ICPs, definierten Sequences und sauberem Reporting. Ergänze anschließend Conversational Intelligence und Dealrooms. Dadurch entsteht ein System, das Leads priorisiert, Aktivitäten steuert und Ergebnisse sichtbar macht – Tag für Tag.  

This week on The Data Stack Show, Brooks and John chat with Andy MacMillan, CEO of Alteryx. Andy discusses the evolving landscape of data and AI, focusing on empowering business users to solve complex problems. He explores the concept of "citizen developers" and how tools like Alteryx can bridge the gap between IT and business teams by democratizing data access. The conversation also emphasizes the importance of creating controlled environments where business users can leverage cloud data platforms and AI technologies to reimagine workflows, without bypassing governance. Key takeaways include the need for organizations to enable innovation through accessible data tools, the potential of AI-driven agents to transform business processes, the critical role of employees who understand their business functions in driving technological transformation, and so much more.Highlights from this week's conversation include:Andy's Background and Journey in Data (0:54)Early Web Development at General Motors (2:23)AI Challenges in the Enterprise (9:03)What is Alteryx and Its Value Proposition (11:25)The Importance of Empowering Business Users (16:10)Bridging the Gap Between Data Platforms and Business Users (20:04)Evolution from Desktop to Data Cloud (25:28)Access and Governance in the Cloud Era (27:57)The Return of Local Data Work and AI Governance (31:24)AI Data Clearinghouse and Governance (34:11)AI-Enabled Workflows and Business Impact (38:13)The Future: Agents, Data Platforms, and Business Logic (41:05)How to Get Started with Alteryx or Learn More (46:54)Product Management Lessons for Leadership and Parting Thoughts (47:56)The Data Stack Show is a weekly podcast powered by RudderStack, customer data infrastructure that enables you to deliver real-time customer event data everywhere it's needed to power smarter decisions and better customer experiences. Each week, we'll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

Large parts of the UK were hammered by Storm Floris in the past 24 hours – Will Bain hears from one Scottish business uniquely placed to share their story.Following on from our item yesterday on Morecambe FC there are yet more financial issues in the EFL - we hear about what's going wrong for Sheffield Wednesday. And we probably all know someone who has won with Premium Bonds over the years but some people – millions, in fact – apparently don't actually collect their prize. We'll get into what these financial products are, how they work and why over one million pounds might be going unclaimed.

Michael Hides (Senior Vice President Business Banking at Associated Bank) joins Steve Grzanich in today's Associated Bank Thought Leader conversation to talk about the impact that business owners are seeing related to AI, as well as how the stock market is impacting businesses.

► Hol dir den kostenlosen Kurs: https://linkly.link/2BvY3  ► Kickscale Extended Free Version: https://2ly.link/1zdl4 Diese eine Frage in der Discovery entscheidet, ob dein Deal scheitert oder ins Closing kommt. In dieser Episode erfährst du, wie du durch Business Impact den Sales Prozess beschleunigst und interne Relevanz erzeugst. Software Sales Formula: zur Software Sales Formula: https://www.softwaresalesformula.com kostenlosen Termin buchen: https://2ly.link/24kPi Timestamps: (00:00) Das große Discovery Problem (02:26) Die Bedeutung der Discovery Phase (04:05) Probleme identifizieren und quantifizieren (07:55) KI-Tools im Vertrieb richtig einsetzen (10:33) Fazit und nächste Schritte Infos: jiri@softwaresalesformula.com https://www.softwaresalesformula.com 

Traditional L&D teams often struggle to prove their value—but at Comcast, Martha Soehren built a Talent Development function that drove measurable business impact at scale. In this episode, Martha shares how her team aligned with strategic priorities, built trusted stakeholder relationships, and embedded governance to keep L&D at the heart of business conversations. She also explains how data, storytelling, and a focus on succession planning helped elevate the function's credibility across the organisation. Packed with hard-won insights from leading L&D in one of the world's largest companies, this episode is essential listening for L&D leaders ready to lead with influence and impact. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Build strategic alignment through an executive learning council. Design learning solutions with clear business metric analysis incorporated. For impact, use data in your storytelling. Once you get senior executives on side they will stand up for you when you are not at the table. At all levels, people should mentor others and develop talent. BEST MOMENTS "You can never over communicate to those senior executives." “By having that data and telling the story of the way things were being done, I got a lot of buy in." "Care about your people and the people around you, get the job done and do it right, and always act with integrity." Martha Soehren Bio Martha Soehren is the former Chief Talent Development Officer and SVP at Comcast Cable, where she led enterprise-wide learning and talent initiatives for nearly 15 years. With a Ph.D. in Educational Leadership and a background that spans 25 years in the U.S. Army, Martha brings deep expertise in instructional design, workforce planning, and organisational effectiveness to her corporate roles. She has served on numerous boards, including ATD, the Wharton/UPenn Doctorate of Learning Advisory Board, and SCTE, and is a recognized industry leader—named one of CableFax's Most Powerful Women in Cable and a recipient of the WICT Liberty Award. Martha continues to contribute to the field through thought leadership, mentoring, and active participation in the Elliott Masie Learning Consortium. https://www.linkedin.com/in/martha-soehren-phd-a012074/ VALUABLE RESOURCES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD https://twitter.com/davidinlearning https://www.linkedin.com/in/davidjameslinkedin https://360learning.com/the-l-and-d-collective https://360learning.com/blog L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

Is your engineering team shipping more code but creating less business impact?We're joined by Chris Westerhold, Global Practice Director at ThoughtWorks, to confront why engineering waste is so difficult to define and eliminate. He explains that for many teams, the issue isn't a lack of tools but a lack of a clear 'North Star' to align their efforts with real business goals, diving into why so much well-intentioned work results in wasted effort and increased friction.Chris argues that most efficiency problems are rooted in people and processes, not technology, and why a 'systems thinking' approach is crucial for real improvement. He shares insights on balancing developer freedom with platform standardization and the leadership required to build a culture of continuous improvement. Learn why focusing on better outcomes—not just more code—is the key to unlocking your team's true potential.Check out:The DevEx guide to AI-driven software developmentWorkshop: The AI upgrade to your SDLCFollow the hosts:Follow BenFollow AndrewFollow today's guest(s):LinkedIn: Chris WesterholdLearn more at ThoughtWorks.comReferenced in today's show:Atlassian research: AI adoption is rising, but friction persistsThe New Skill in AI is Not Prompting, It's Context EngineeringIntroducing pay per crawl: enabling content owners to charge AI crawlers for access Meta poached Apple's head of foundation models with $200M offer - 9to5Mac OpenAI Poaches 4 High-Ranking Engineers From Tesla, xAI, and Meta | WIRED Support the show: Subscribe to our Substack Leave us a review Subscribe on YouTube Follow us on Twitter or LinkedIn Offers: Learn about Continuous Merge with gitStream Get your DORA Metrics free forever

Tim Dyck is the founder of Best Culture Solutions and a seasoned expert in leadership development, employee engagement, and culture transformation. With a strong background in designing meaningful customer and team experiences, Tim is passionate about helping businesses thrive through intentional design and fractional leadership. "Leadership starts with self. Leaders build leaders." – Highlighting the importance of designing a process that begins with personal discipline. "If you don't have a process, how can you expect to achieve repeatable results?" – Emphasizing the foundational role of process in business and leadership success. Mike and Tim explore how fractional work can help businesses fill critical gaps fast, manage uncertainty, and create memorable customer experiences. They break down leadership mindset, designing for success, and why managing expectations matters. This episode helps leaders rethink how they structure their team, processes, and strategy with clarity and intent.

Explore timely insights on the new tax law, significant provisions, and what's next for businesses in our latest podcast episode.

How can you approach your company's leadership to advocate for best security practices? Megan dives into a BIA (Business Impact Analysis) breakdown with triple guest features from FRSecure's Consulting Team. Mea Yang, Coral Morgan, and Kathryn Frickstad-Olson recall client trumphs and challenges they have witnessed with implementing BIAs.Whether you need a 101 course in BIA Practices, want a little guidance with a company conversation, or simply want to learn more about a BIA's purpose and value, this episode is for you!Access our free BIA Starter Kit by downloading today!FRSecure BIA Starter Kit--As always, let us know what you'd like to see next! Send your thoughts to unsecurity@frsecure.com. Follow for more!LinkedIn: FRSecure Instagram: FRSecureOfficial   Facebook: FRSecure BlueSky: FRSecureAbout FRSecure: https://frsecure.com/ FRSecure is a mission-driven information security consultancy headquartered in Minneapolis, MN. Our team of experts is constantly developing solutions and training to assist clients in improving the measurable fundamentals of their information security programs. These fundamentals are lacking in our industry, and while progress is being made, we can't do it alone. Whether you're wondering where to start, or looking for a team of experts to collaborate with you, we are ready to serve.

In this episode of The P.A.S. Report Podcast, Professor Nick Giordano sits down with Anthony Constantino, CEO of Sticker Mule, to dissect the growing dysfunction in government and how it's impacting American business and politics. From the damaging effects of Democrat extremism in New York City to the barriers faced by entrepreneurs trying to support their communities, Constantino offers sharp insight into the state of the economy, the future of American manufacturing, and the role of leaders like Congresswoman Elise Stefanik. They also explore why the so-called Big Beautiful Bill demands scrutiny, and how fiscal irresponsibility in Congress has led to bloated bureaucracy and resistance to real reform. Episode Highlights: How government overreach is strangling small businesses and stifling innovation Why Anthony Constantino believes Elise Stefanik could revive New York The Big Beautiful Bill: Why complexity and bureaucracy keep failing Americans

You think you're being helpful. Your clients think you're being annoying. Early in his career, Justin Goldstein learned this lesson the hard way. He admits, "I thought that picking up the phone and calling a client to talk about almost everything was the right way to go. I personally hate communicating over email. I'd rather just talk to you and figure it out."  The reality hit hard: clients viewed his frequent outreach as a burden rather than a benefit. Weekly update calls meant to show dedication became time-wasters in clients' minds. Daily email updates intended to demonstrate thoroughness turned into inbox clutter. This scenario plays out in sales organizations everywhere. Well-meaning professionals mistake quantity for quality, frequency for value, and availability for service excellence. Why Your Communication Style is Pushing Prospects Away The key to avoiding this trap isn't about reading minds; it's about understanding communication preferences. As Justin puts it, "You really have to understand what makes your clients tick, and you have to understand the nuances of how they work." This means recognizing that being understanding matters more than simply being helpful. Your client might prefer monthly check-ins over weekly ones, or end-of-week summaries instead of daily updates. They might prefer text over calls, or structured emails over casual conversations. The biggest mistake most sales professionals make is assuming their communication style is universal. It isn't. Effective communication emphasizes understanding and adapting to individual client needs. Reading the Room (and the Inbox) Here are the warning signs your communication style might be pushing prospects away: Response Time Changes: If a prospect who used to respond quickly starts taking longer or giving shorter replies, you might be overwhelming them. Meeting Resistance: Clients rescheduling frequently or suggesting less frequent meetings signal communication fatigue. Email Behavior: Prospects responding to every third email instead of each one indicates your messages lack sufficient value or arrive too frequently. Energy Shifts: Noticeably decreased enthusiasm in client responses means it's time to reassess your approach immediately. The Professional Sales Communication Framework Instead of guessing what works, use this framework to optimize your communication: Ask Direct Questions Early During your initial meetings, ask prospects about their preferred communication style: "What's the best way to keep you updated on progress?" "How often would you like to connect during this process?" "Do you prefer calls, emails, or something else for routine updates?" Start Conservative, Then Adjust It's easier to increase communication frequency than to dial it back after you've been labeled "high maintenance." Begin with less frequent touchpoints and let the client guide you toward more contact if they want it.  Make Every Interaction Count When you reach out, ensure it delivers value. Random check-ins and meaningless updates train clients to ignore your communications. Each email, call, or message should serve a clear purpose and advance the relationship or project. Focus on quality over quantity. One valuable update weekly beats five pointless check-ins that add no value to the client relationship. Establish Communication Boundaries Be explicit about when you'll reach out proactively versus when they should contact you. For example: "I'll send you a brief update every Friday afternoon, but please reach out immediately if any urgent questions come up."  Clear boundaries create mutual respect and prevent communication chaos that frustrates both parties. The Business Impact of Getting It Right Getting client communication right builds trust. When clients see that you respect their time and communication preferences, they're more likely to:

In this episode of the Logistics & Leadership Podcast, Brian Hastings sits down with Jimmy Menges—National Director and freight crime investigator—to expose the hidden world of cargo theft and the organized crime rings fueling it.Jimmy pulls back the curtain on how scammers hijack legitimate operations, the loopholes they exploit, and what really happens in the first 48 hours after a load vanishes. From forged documents to fake drivers, and warehouse accomplices to massive multi-million dollar heists, this episode reveals the high-stakes reality most brokers and carriers aren't prepared for.Whether you're a freight broker, a carrier rep, or a shipper trying to protect your freight, this episode is packed with tactical insight, investigative war stories, and hard-won lessons that could save your business.The Logistics & Leadership Podcast, powered by Veritas Logistics, redefines logistics and personal growth. Hosted by industry veterans and supply chain leaders Brian Hastings and Justin Maines, it shares their journey from humble beginnings to a $50 million company. Discover invaluable lessons in logistics, mental toughness, and embracing the entrepreneurial spirit. The show delves into personal and professional development, routine, and the power of betting on oneself. From inspiring stories to practical insights, this podcast is a must for aspiring entrepreneurs, logistics professionals, and anyone seeking to push limits and achieve success.Timestamps:(00:02) – The Nature of the Job(04:33) – The Landscape of Cargo Theft in California(09:29) – Freight Brokerage Challenges & Vulnerabilities(16:20) – How Load Scams Are Investigated(19:04) – Inside the Warehouse Incident(26:46) – The Business Impact of Cargo Theft(34:15) – How to Spot & Fight Industry Scams(36:01) – Navigating Fraud as a Freight Broker(41:33) – Reducing Risk in Freight ShippingConnect with Jimmy Menges:LinkedIn: https://www.linkedin.com/in/jimmy-menges-4a95a4a6Connect with us! ▶️ Website | LinkedIn | Brian's LinkedIn | Justin's LinkedIn▶️ Get our newsletter for more logistics insights▶️ Send us your questions!! ask@go-veritas.comWatch the pod on: YouTube

During this episode, Santosh is joined by Adam Honig, CEO of Spiro.ai. During the conversation, Adam and Santosh discuss the limitations of traditional CRM systems and introduce an "anti-CRM" approach tailored for the industrial sector. Adam shares his experiences in sales and technology, highlighting how Spiro.ai uses AI to automatically collect and update customer data, reducing manual entry and improving sales productivity. The conversation also explores challenges in industrial sales, including generational knowledge transfer, technology adoption, and the need for practical, actionable insights. Key takeaways include the importance of proactive relationship management, the potential of AI to streamline sales processes, the need for flexible, user-friendly solutions that provide real value to sales teams, and so much more. Highlights from their conversation include:Adam's Background and CRM Experience (1:01)The Fundamental Flaws of Traditional CRMs (3:03)Proactive Relationship Management Explained (6:53)Why Focus on the Industrial Sector? (8:30)Actionable Insights and Business Impact (10:40)AI Adoption in Industrial Sales (12:53)Advice for Industrial Leaders on Digital Transformation (14:51)Common Sales Mistakes in Manufacturing (17:00)CRM 1.0 vs. CRM 2.0: What's Changed? (19:10)The Future of CRM and Systems of Record (23:22)Final Thoughts and Takeaways (24:33)Dynamo is a VC firm led by supply chain and mobility specialists that focus on seed-stage, enterprise startups.Find out more at: https://www.dynamo.vc/

In this episode of Alter Everything, we chat with Alex Patrushev, Head of Product at Nebius. We discuss the gaps organizations face between data and business impact, strategies to bridge these gaps, and the role of AI in these processes. Alex explains Nebius' mission to make AI accessible, the challenges of building data centers and software from scratch, and innovative solutions like their data center in Finland. The conversation also covers key components for effectively bridging data and business impact, such as project selection, stakeholder communication, team skills, data quality, and tech stack.Panelists: Alexander Patrushev, Head of Product for AI/ML @ NebiusMegan Bowers, Sr. Content Manager @ Alteryx - @MeganBowers, LinkedInShow notes: NebiusData Version Control Interested in sharing your feedback with the Alter Everything team? Take our feedback survey here!This episode was produced by Megan Bowers, Mike Cusic, and Matt Rotundo. Special thanks to Andy Uttley for the theme music.

In Episode 31, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom was joined by Catarina Miranda, Global AI Director at Pandora, where she shares her unique journey from biomedical engineering to AI and machine learning.She discusses the importance of AI literacy and governance within organisations, the recent breakthroughs in AI technology, and common misconceptions surrounding its capabilities.Catarina emphasises the need for businesses to focus on outcomes rather than the technology itself and provides insights into how organisations can effectively adopt AI while preparing for the future of work.00:00 Introduction to Catarina Miranda and Her Journey03:07 Pandora: The World's Largest Jewellery Brand06:11 The Role of AI in Personalisation at Pandora08:45 AI Literacy and Governance in Organizations11:49 Recent Breakthroughs in AI Technology14:52 Common Misconceptions About AI18:12 The Importance of AI Literacy in Business20:57 Facilitating AI Literacy and Training27:24 Empowering AI Teams through Decentralisation28:34 The Importance of Testing in AI Systems32:07 Prioritising AI Use Cases for Business36:49 Evaluating the Business Impact of AI40:32 Understanding AI's Role in Job Transformation48:40 Lessons from Virtual Reality for AI Adoption52:08 Key Takeaways for Organisations Embracing...

6-10-2025: Wake Up Missouri with Randy Tobler, Stephanie Bell, John Marsh, and Producer Drake

What if every screen you looked at had the power to improve your mental health—would you change what you watch? Meet Muhammad Lila, former CNN war correspondent and founder of Goodable—a platform that delivers clinically backed positive news to nourish your mind. We unpack the invisible cost of constant negativity in media, the neuroscience behind uplifting storytelling, and why the future of journalism could be the very antidote to our global mental health crisis. Muhammad shares his journey from reporting in war zones to launching one of the most impactful positive media platforms in the world. We discuss what happens when people finally feel seen, supported, and hopeful—and why this shift isn't just good for our minds, but for business, society, and leadership.   **** ✨ Personal Socrates is on SALE! >>> Use UPGRADE20 at baronfig.com for 20% off through May and June.    Release details for the NEW BOOK.   Connect with Marc >>>  Website | LinkedIn | Instagram | Drop a review and let me know what resonates with you about the show! Thanks as always for listening and have the best day yet! * A special thanks to MONOS, our official travel partner for Behind the Human! Use MONOSBTH10 at check-out for savings on your next purchase. ✈️ * Special props

In this explosive Tech Burst Talks episode, host Charles sits down with Andrew Staples, a battle-tested geopolitical expert who made the leap from The Economist to founding his own advisory firm, GeoPol Asia. Together, they dissect how corporations across Asia are caught in the crossfire of escalating US-China tensions, tariff wars, and supply chain disruptions. This isn't just academic analysis - it's corporate survival intelligence from the trenches.  Staples reveals how multinationals are paralysed by uncertainty, with investment plans on hold whilst executives scramble to navigate everything from Vietnam's tariff backlash to China's strategic overseas expansion. The conversation exposes the volatile landscape where Singapore battles the Middle East for innovation talent, venture capital dries up across Southeast Asia, and Western MNCs find themselves demoted to third-tier priorities by nervous headquarters. From the miscalculation risks that keep geopolitical experts awake at night to Japan's demographic time bomb spurring unprecedented innovation, this episode delivers the tactical insights C-suite leaders need to thrive when caught between superpowers. Whether you're repositioning supply chains or managing expat teams in Asia's dynamic markets, Staples provides the intelligence needed to survive the corporate crossfire of our fractured global order.   SHOW NOTES: 00:08 Introduction and Guest Background 04:17 Geopolitical Climate and Business Impact 06:44 Navigating Uncertainty in Asia 11:02 China's Strategy and Global Influence 13:57 Challenges for Western MNCs in Asia 15:54 Middle East vs. Asia: Innovation and Investment 20:05 VC Slowdown and Future Strategies 22:09 Advice for Western Expats in Asia 23:31 Networking and Curiosity in Asia 24:52 Geopolitical Risks in Asia 26:22 Future Prospects and Global Order 29:58 Personal Reflections and Predictions 37:27 The Allure of Japan 39:49 Conclusion and Final Thoughts

Feeling buried under content chaos? You're not alone. Ravi Singh, President and Chief Product Officer at Brightspot, joins us to break down how IT leaders can regain control, cut through AI-generated noise, and build scalable, secure content systems. He shares the secrets behind Brightspot's success with some of the world's biggest brands, explains how to avoid costly AI missteps, and reveals how to keep creators at the center of your digital strategy.Key Moments0:00 Meet Ravi Singh, President and CPO of Brightspot4:02 What Brightspot Does and Who They Serve6:33 Tackling Content Sprawl at Scale10:34 Enforcing Governance and Brand Voice with CMS + AI18:13 Empowering Creators with AI, Not Replacing Them22:46 Common Mistakes IT Leaders Make with AI Adoption32:32 Building Trust and Security Through CMS Capabilities37:47 The Pressure to Create More with Less: How to Adapt40:38 Choosing the Right CMS: What IT Leaders Need to Know45:54 Measuring CMS Success and Business Impact50:10 Future Trends in Content Management and AI Integration ---Produced by the team at Mission.org and brought to you by Brightspot.

(08:54) Brought to you by Swimm.io.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Start modernizing your mainframe faster with ⁠⁠⁠Swimm⁠⁠⁠. Understand the what, why, and how of your mainframe code. Use AI to uncover critical code insights for seamless migration, refactoring, or system replacement.Why do so many well-intentioned initiatives fail to move the needle?In this episode, Sriram Narayan, author of ‘Impact Intelligence,' reveals how to ensure your efforts translate into real, measurable business impact. Stop shooting in the dark and start delivering tangible results that matter.Key topics discussed:What “Impact Intelligence” means and why it is crucial for any businessThe common pitfalls: Why many tech and digital initiatives fail to achieve their intended business impactThe common misconceptions about “outcomes” in tech and product teams, and why delivery or adoption metrics are not enoughSurprising insights from the non-profit sector on rigorous impact measurement practicesUnderstanding the difference between immediate (proximate) results and long-term (downstream) impactHow to visualize and map your initiatives to core business goals using an “Impact Network”The critical challenge of “Impact Attribution” – how to know if your project actually moved the needleAddressing “Measurement Debt” — if you can't measure it, should you build it?The iRex framework: A modular approach to building your organization's Impact IntelligenceBalancing speed vs impact: Not just shipping features, but delivering measurable business resultsWhether you're a tech leader, product manager, or executive, this episode will equip you with actionable frameworks and real-world examples to focus on what really matters: delivering measurable, meaningful business impact.Tune in and start building your organization's Impact Intelligence muscle today!  Timestamps:(00:00) Trailer & Intro(02:22) Career Turning Points(10:52) Impact Intelligence(11:40) The Importance of Impact Intelligence(15:09) Understanding Business Impact(19:11) Learning & Adopting from the NGO Space(22:35) Impact Feedback Loops(26:25) Proximate vs Downstream Impact(28:20) Building an Impact Network(36:47) Differences with OKR(38:12) Impact Attribution(44:51) The Importance of Measurement & Measurement Debt(48:31) iRex Framework(54:26) Balancing Between Speed of Delivery and Business Impact(57:32) 1 Tech lead Wisdom_____Sriram Narayan's BioSriram Narayan is an independent consultant in the area of impact intelligence. He also helps clients improve digital, product and tech performance.Pearson published his first book, Agile IT Org Design , in 2015. It won endorsements from the then CIO of The Vanguard Group and the then MD of Consumer Digital at Lloyds Bank.Sriram has served in product, technology, innovation, and transformation leadership roles since 2006. He has also helped some of his clients move to a product operating model. His write-up of the topic in 2018 has since become a de facto industry reference. His other writings and talks are available at agileorgdesign.comFollow Sriram:LinkedIn – linkedin.com/in/mrsriramnarayanBluesky - @srny.bsky.socialTwitter / X – @sriramnarayan

Responsible marketing, and its close cousin inclusive marketing are increasingly becoming a part of the fabric of the way in which good marketing is done. In a world where brands are working hard to grow, and capture and maintain market share -- it's more important now more than ever to practice marketing in a way that speaks to what today's evolved customer wants and needs from you. In this episode, I sat down once again with Lola Bakare, CMO advisor and author of the new book Responsible Marketing. We covered a lot of ground including what responsible marketing is, the core elements of it, why it works so well to build trust and loyalty with consumers, and of course, where brands are falling short. Get the Inclusion & Marketing Newsletter: www.inclusionandmarketing.com/newsletter Lola's book: www.responsiblemarketingbook.com Lola on LinkedIn: https://www.linkedin.com/in/makeitbewithlola/ Episode 72: Why brands should practice responsible marketing with Lola Bakare: https://inclusionandmarketing.com/ep-72-why-brands-should-practice-responsible-marketing-with-lola-bakare/

Brand isn't just a creative exercise — it's a product that drives ROI.Back for his third appearance on the Focus on Brand podcast, Sergio Claudio (ex-Adobe, Marketo, Zuora) joins us to challenge how organizations perceive and measure creativity. Is it just a cost center—or a powerful growth engine?In this episode, Sergio unpacks how creative work can (and should) drive business outcomes. From C-suite blockers to strategic alignment, we cover how to elevate creative teams from "make it pretty" to make it perform.What we cover:

HighlightsGoogle Cloud's AI Revolution and Customer Success (00:10)Renner talks about how, for Google Cloud, delivering great outcomes for customers must come before achieving returns. Efforts are underway to push brainpower and expertise directly to customers, while simplifying the sales process by infusing more industry-specific knowledge. Customers are focused on realizing tangible business outcomes with AI.Google Cloud's Ecosystem and Partner Ecosystem (02:02)Google Cloud is the fastest-growing company in the Cloud Wars, achieving $12 billion in revenue last quarter. A sharp focus on business outcomes, paired with a robust ecosystem of expertise, is credited for this success. Renner discusses Google Cloud's partner ecosystem development under Kevin Ichhpurani, president, global partner ecosystem. Growth across the partner ecosystem, including SIs, ISVs, and boutique functional experts, remains a key driver of momentum.Customer Success and Innovation at Google Cloud Next (03:46)Innovation and customer success were on full display at Google Cloud Next in Las Vegas, with major product launches and enthusiastic customer testimonials. Marking his two-year anniversary, Renner reflects on how AI has accelerated customer success' evolution. The volume of customer stories and advocacy is proof of exceptionally high engagement. Many customers have already moved beyond experimentation into full production.Customer Mindset and Business Outcomes (06:09)Today's customers are reimagining what's possible through AI, marking a profound shift in mindset. Renner talks about the eagerness and commitment of Google's engineering and consulting teams to work side-by-side with customers. As customers become more sophisticated, they are increasingly focused on identifying business impact and making strategic investments. A collaborative and creative problem-solving approach is central to how Google Cloud delivers value.Budget Shifts and Business Engagement (07:37)AI adoption is driving a major shift in spending away from traditional IT control toward broader enterprise engagement. Renner notes that while business engagement has always been important, AI has accelerated the breakdown of old barriers across industries. Teams are approaching go-to-market strategies more mindfully. Verticalization and deep industry focus have become essential in driving business outcomes.Ecosystem Growth and Customer Demand (11:17)Google Cloud's ecosystem continues to expand, with ISVs and SIs playing an increasingly critical role. Renner points to partnerships with Salesforce, ServiceNow, and others as key to expanding Google Cloud's reach, building credibility, and scaling to meet growing customer demand. The expansion of regional SIs is equally important, ensuring global customer needs are met effectively.Google Cloud's Growth and Market Position (13:23)Renner attributes Google Cloud's leadership as the fastest-growing company in the Cloud Wars to its focus on customer business outcomes. This strategy has fueled new customer acquisition, a growing sales backlog, and sustained high demand. AI is transforming how Google Cloud engages with customers, driving growth across every product line and deepening its market position.Leadership and Team Enabling (15:35)Under the leadership of CEO Thomas Kurian, Google Cloud has made extraordinary strides in customer success and growth. Renner praises Kurian's passion, energy, and clarity of vision. A major focus remains on providing field teams with the right assets, tools, and alignment to be successful. The addition of new talent to oversee the customer experience journey, reflects Google Cloud's commitment to strengthening its leadership bench.Final Thoughts and Future Plans (18:32)Renner shares his appreciation for the opportunity to reflect on Google Cloud's strategic focus and achievements. The interview closes with a reaffirmation of the AI revolution's significance and Google Cloud's central role in shaping the future of business innovation. The outlook is positive.Google Cloud's central role in shaping the future of business innovation. The outlook is positive. This episode is sponsored by Google Cloud.---The content displayed on the platform is the intellectual property of Acceleration Economy. You may reuse, republish, or reprint such content with attribution: Content by cloudwars.comAll information posted is informational purposes. Should you decide to act upon any information on this website, you do so at your own risk. While the information on this platform has been verified to the best of our abilities, we cannot guarantee that there are no mistakes or errors.We reserve the right to change this policy at any given time.  

When project goals feel disconnected from broader business objectives, it can be challenging to stay motivated and on track. You may find yourself questioning the purpose of your work, only to discover that the strategic objective is simply to "build an app." If you're struggling to link your projects to the bigger organizational picture, this episode is for you.Carsten Ley, an expert in project management and OKRs, shares valuable insights on how to use Objectives and Key Results (OKRs) to align project delivery with overall business strategy. He discusses how integrating OKRs into your project management practice can drive better alignment, measure impact, and keep your team focused on the bigger picture.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Carsten on LinkedInCheck out Asia PMO and OKR Asia

In this episode of The Chad & Cheese Podcast, hosts Joel Cheesman and Chad Sowash welcome Beth Benike, CEO of Busy Baby, a baby product company featured on Shark Tank and NPR's How I Built This. Benike, a former Army veteran and mother, shares the story of Busy Baby, which started with a silicone placemat that suctions to surfaces and tethers toys to keep them off the ground. Now offering eight interchangeable products, the company faces a crisis due to new U.S. tariffs on Chinese imports, with $158,000 of inventory stuck in China and tariffs soaring to $230,000—far exceeding the anticipated $30,000 for a 20-30% rate. Manufacturing in the U.S. isn't viable due to the lack of raw silicone material, high minimum order requirements, and costly equipment (e.g., $4.5 million for one product line). Benike highlights the ripple effect on small businesses, like trucking firms and port workers, as imports stall and shelves risk going empty, potentially disrupting holiday sales since 80% of U.S. toys come from China. She plans to pivot to selling in Europe, Canada, and Australia, despite unfamiliar markets, as tariffs make U.S. sales unsustainable. The discussion also touches on unfair tariff exemptions for large companies like Lenovo, leaving small businesses like Busy Baby struggling, and the broader economic threat to jobs and consumer spending. Benike remains determined to protect her team and find solutions, urging listeners to visit busybaby.com. Chapters 00:00 - Introduction to Busy Baby and Beth Benike 01:28 - The Journey of a Veteran Entrepreneur 03:24 - Manufacturing Decisions: The China Dilemma 06:02 - Tariffs and Their Impact on Small Businesses 10:01 - The Future of Retail: Empty Shelves Ahead 12:07 - The Ripple Effect of Manufacturing Challenges 17:38 - Exploring Alternatives: Europe and Beyond 21:17 - Intellectual Property and Relationships in China 25:05 - The Disparity Between Small and Large Businesses 28:05 - The Human Element: Team and Community Impact 32:11 - Conclusion: The Bigger Picture for Small Businesses

We're bringing back one of our favorite conversations — and for good reason: Noibu is a trusted partner of Mejuri. In this episode, we revisit our insightful chat with Rohit Nathany, Chief Product and Technology Officer at Mejuri, the leading fine jewelry brand redefining ecommerce. Rohit dives into how his team transitioned from a custom tech stack to Shopify, launched a loyalty-driven mobile app, and built a high-performing internal tech culture that fuels fast, focused innovation. Whether you missed it the first time or just want a fresh take, tune in for sharp insights on balancing speed, scale, and strategy in modern ecommerce.

Sona Khosla, Chief Impact Officer at Benevity, has worked with mission-driven organizations for over 15 years. As Chief Impact Officer, she is responsible for infusing impact into Benevity's business and culture and overseeing the company's own impact and inclusion initiatives. At the helm of Benevity Impact Labs, an incubator and resource hub, Sona and her team bring cutting-edge data, research, insights and best practices to help organizations and individuals maximize their impact and authentically live their purpose. As the host of Benevity's podcast, Speaking of Purpose, she interviews top ESG, impact, culture, DEI&B leaders who are focused on using business as a force for good. This episode is sponsored by the coaching company of the host, Paul Zelizer. Consider a Strategy Session if you can use support growing your impact business. Resources mentioned in this episode include: Benevity site Speaking of Purpose podcast Positive Energy Solar interview Target boycott article Paul's Strategy Sessions Pitch an Awarepreneurs episode

Rolling out AI tools is easy. Making them deliver real value for people and performance? That's the challenge. In this episode of the Digital HR Leaders podcast, host David Green is joined by Erik Schultink, CTO and Co-Founder of Worklytics, to explore how organisations can move beyond the hype and start measuring the real impact of AI in the workplace. Join them as they uncover: Why most companies aren't seeing the tangible value of their AI investment What leading organisations are doing differently to embed AI into the flow of work How people analytics teams can track meaningful signals of successful AI adoption The unintended consequences of AI on workload, productivity, and burnout The role of ONA (Organisational Network Analysis) in improving AI integration Who should own AI adoption Practical steps for HR leaders looking to shape a responsible, people-first AI strategy Whether you're just starting your AI journey or seeking to realign your current approach, this episode, sponsored by Worklytics, delivers critical insights to help you lead with clarity, intention, and impact. Worklytics helps leaders understand how work actually happens with data-driven insights into collaboration, productivity, and AI adoption. By analysing real work patterns - from meetings to tool usage - they empower teams to work smarter, not harder. And here's something special: Worklytics is offering Digital HR Leaders listeners a complimentary AI adoption assessment to understand how your teams are really using AI - and where untapped potential lies. But don't wait - spots are limited. Learn more at worklytics.co/ai Hosted on Acast. See acast.com/privacy for more information.

I'm so excited to have Tara LaFerrara join me today as we dive deep into coaching women, navigating fitness through different life stages, and redefining what it means to be strong and confident. Tara and I connected recently, and we quickly realized how much overlap we have in our coaching philosophies and the women we serve. She's been in the fitness industry for years, coaching both in-person and online, and she recently launched her app, Broads, which is all about helping women take up space and feel strong in their bodies. The discussion also touches on the challenges of body image, the acceptance of aging, and the importance of movement as a baseline for well-being. Tara shares insights on entrepreneurship, the trust required to navigate it, and the impact of her business on women's lives.   Resources and Links:

Virginia and Kristin discuss:Kristin's unexpected journey into birth workChallenges in the medical system and her motivation to serveWhat sets Gold Coast Doulas apart in the postpartum spaceThe importance of overnight care and support for new parentsHow they attract ideal clients through podcasting, blogging, and community relationshipsHer experience launching Supported: Your Guide to Birth and BabyBuilding a B Corp and organizing a community-wide diaper driveAdvice for entrepreneurs: Trust your instincts and lean into your passionResources & Links

Hey humans! On this part one of a two part series, I had the pleasure of hosting a fantastic round table discussion with three amazing HR professionals - Jennifer Wright, Karen Brieger, and Kelly Oliver - where we dive into the world of data literacy in human resources. Each of my guests shared their unique HR journeys and how embracing data has been a game-changer in their careers.  We had a really honest conversation about how data literacy helps transform HR from being seen as just the "squishy people stuff" department to becoming a strategic business partner that directly impacts organizational success. You'll love hearing their personal stories - from Karen's boardroom moment that became her wake-up call, to Jennifer's transition from retail buying to HR leadership, and Kelly's perspective coming from sales operations into the people space, we explored how HR data directly connects to business outcomes when we know how to collect it, make sense of it, and present it effectively. We all shared some great real-world examples, and also talked about the importance of spreading data literacy beyond our HR teams to middle managers throughout our organizations, and the tech tools (like HR Bench) that have helped us all move from manual spreadsheets to more sophisticated analytics. Enjoy this part one and stay tuned next Tuesday for the follow up! Enjoy, Stacie More episodes at StacieBaird.com. LinkedIn Pages for each of my guests: Jennifer Wright Karen Brieger Kelly Oliver

Craig Jeffery and Leo Gill explore how tariffs impact treasury, sharing insights from a flash survey. They discuss financial risks, corporate responses, and the role of automation in navigating uncertainty. Listen in to learn more.  Find the survey report here: https://strategictreasurer.com/2025-tariffs-and-treasury-survey/  

Welcome to the Alfalfa Podcast

Jenny Wood, former Google executive and author of Wild Courage: Go After What You Want and Get It, challenges the idea that success means playing it safe. In this episode, she reveals how to reclaim nine so-called "negative" traits—like being selfish, nosy, or even manipulative—and use them to build confidence, influence without authority, and stand out in your career. We explore how these traits play out in risk-averse vs. risk-friendly workplaces, how to apply them in team settings (not just as individuals), and how to avoid Trait Traps that turn strengths into weaknesses. Plus, Jenny tackles skepticism around reframing words like "manipulative" and shares which trait challenged her the most. Resources:   LinkedIn: https://www.linkedin.com/in/jennyilles/   Website: https://itsjennywood.com/ Book: https://itsjennywood.com/book Download Get Promoted Guide: https://itsjennywood.kit.com/7b1b560076   More Tools from Jenny: https://itsjennywood.com/resources  

Jillian Dolberry connects Business Impact to Core Values I probably shouldn't say things like this, but I'm going to — this is one of my, if not my favorite guest interview that I've ever done. That's right. With over 255 episodes under my belt, I'm claiming it. This interview is MAGNIFICENT. But before we get […] The post Ep. 255 : Create an Impactful Course that's Aligned with Your Core Values with Jillian Dolberry appeared first on Amanda Warfield.

Measuring Inclusion and DEI Backlash is more critical than ever as organizations navigate the complexities of diversity, equity, and inclusion (DEI). In this insightful conversation, Paolo Gaudiano—author of Measuring Inclusion and a leader in DEI research—breaks down the meaning of inclusion and inclusive society, the business case for DEI, and why companies struggle with diversity backlash in the workplace.Many leaders wonder: How do we measure inclusion effectively? Is DEI really causing reverse discrimination? What's the financial impact of inclusive policies? In this episode, Paolo Gaudiano addresses these pressing questions and provides actionable strategies backed by DEI and meritocracy research and his groundbreaking inclusion metrics for companies.If you're searching for practical ways to make DEI work in a corporate setting, struggling with measuring backlash, or curious about the real financial impact of diversity and inclusion in business, this episode will provide the clarity you need.To check out Paolo's book, “Measuring Inclusion: Higher profits and happier people, without guesswork or backlash”, visit: https://amzn.to/3DEJYZlTo check out Paolo's TED talk, “What DEI Gets Wrong — and How to Do It Right” with over 57k views, visit: https://youtu.be/mz_4QLvz2HM?si=FWO01VDlyL7v0RCm#MeasuringInclusion #DEIBacklash #DiversityAndInclusion #BusinessCaseForDEI #PaoloGaudiano #InclusionMetrics #DEIMeritocracy #WorkplaceDiversity #InclusionMatters #DEIResearchDisclaimer: Not advice. Educational purposes only. Not an endorsement for or against. Results not vetted. Views of the guests do not represent those of the host or show.To check out the YouTube (video podcast), visit: https://www.youtube.com/@drchrisloomdphdClick here to join PodMatch (the "AirBNB" of Podcasting): https://www.joinpodmatch.com/drchrisloomdphdEnhance your productions through Descript (affiliate): https://get.descript.com/gaei637mutikCheck out TubeBuddy, the all-in-one platform that helps you grow and scale your YouTube channel (affiliate): https://www.tubebuddy.com/pricing?a=FinancialFreedomPodcastClick here to check out our Amazon product of the day (affiliate): https://amzn.to/3ZLseCCWe couldn't do it without the support of our listeners. To help support the show:CashApp- https://cash.app/$drchrisloomdphdVenmo- https://account.venmo.com/u/Chris-Loo-4Spotify- https://podcasters.spotify.com/pod/show/christopher-loo/supportBuy Me a Coffee- https://www.buymeacoffee.com/chrisJxClick here to schedule a 1-on-1 private coaching call: https://www.drchrisloomdphd.com/book-onlineClick here to check out our bookstore, e-courses, and workshops: https://www.drchrisloomdphd.com/shopClick here to purchase my books on Amazon: https://amzn.to/2PaQn4pFor audiobooks, visit: https://www.audible.com/author/Christopher-H-Loo-MD-PhD/B07WFKBG1FFollow our YouTube channel: https://www.youtube.com/chL1357Follow us on Twitter: https://www.twitter.com/drchrisloomdphdFollow us on Instagram: https://www.instagram.com/thereal_drchrislooFollow us on Threads: https://www.threads.net/@thereal_drchrislooFollow us on TikTok: https://www.tiktok.com/@drchrisloomddphdFollow our Blog: https://www.drchrisloomdphd.com/blogFollow the podcast on Spotify: https://open.spotify.com/show/3NkM6US7cjsiAYTBjWGdx6?si=1da9d0a17be14d18Subscribe to our Substack newsletter: https://substack.com/@drchrisloomdphd1Subscribe to our Medium newsletter: https://medium.com/@drchrisloomdphdSubscribe to our LinkedIn newsletter: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6992935013231071233Subscribe to our email list: https://financial-freedom-podcast-with-dr-loo.kit.com/Thank you to all of our sponsors and advertisers that help support the show!Financial Freedom for Physicians, Copyright 2025

Feras Alhlou is an author, speaker, and entrepreneur with extensive experience in startups. He co-authored the acclaimed book Google Analytics Breakthrough: From Zero to Business Impact and sold his web and marketing analytics consultancy to dentsu in 2019. A sought-after speaker and mentor to over 150 businesses, Feras serves on various boards and actively supports non-profits. Through his platform, Start Up With Feras, he guides aspiring entrepreneurs in starting and scaling their ventures. CONNECT WITH HIM https://www.startupwithferas.com/ Subscribe to this channel now!  https://www.youtube.com/user/lunidelouis/?sub_confirmation=1    ---------------------------------------------------- Join our exclusive Facebook group @ https://www.facebook.com/groups/339709559955223  --------------------------------------------------- Looking for accountability to do your morning routine -- join us tomorrow morning, it's FREE:   https://bestmorningroutineever.com/  ----------------------------------------­­­­­­­-------------

Is the digital course world too saturated, or is it still a smart business move? Will AI replace entrepreneurs? In part two of this roundtable conversation with Kat Norton AKA Miss Excel, Justin Benson of Shiloh AI and the Barra Agency, and Lindsey Schwartz from Powerhouse Women, we talk about what's working NOW in business, digital education, and AI. We dive into the real ROI of doubling down on one offer vs. creating new ones, why most entrepreneurs chase new ideas out of fear, and how to future-proof your business. Plus, we debate what AI could make obsolete, the crazy future of quantum computing, and whether we'd ever implant a Neuralink chip in our brains.   HIGHLIGHTS 00:00 Should you double down on your product or launch something new? 06:30 Why most entrepreneurs chase new ideas out of fear. 09:30 What's working NOW in the digital course market. 17:00 The AI tool that saved me HOURS of research (and how it can do the same for you!). 23:00 How AI is changing the future of apps & websites. 30:15 Why 2025 could be the year of the autonomous agent. 35:15 Would YOU get a Neuralink chip implanted?   RESOURCES Apply for my in-person coaching - chrisharder.me/coaching Check out for podcast workflows - bara.ai Learn more about autonomous sales coaching - www.shilo.ai Text DAILY to 310-421-0416 to get daily Money Mantras to boost your day. Want to grow your email list - Get Over 240 Free Lead Magnets HERE! Check out upcoming events + Masterminds: chrisharder.me   FOLLOW Chris: @chriswharder Lori: @loriharder Frello: @frello_app Lindsey's Powerhouse Women: @powerhouse_women Kat Norton: @miss.excel Justin Benson: @justinbenson

Brutal truth: most businesses can't sell up and can't market down.Many struggle to position themselves in a way that earns the attention of high-value buyers while simultaneously failing to resonate with the people who actually influence buying decisions. Your messaging isn't just about what you say, but who hears it. If you're not speaking in outcomes and business impact, executives won't listen. If your marketing doesn't focus on relevance and usability, frontline users won't advocate for you.In this episode, we break down how to:• Sell Up & Market Down by aligning your messaging to decision-makers, mid-level managers, and frontline users.• Balance the Power of Three: Attraction, Activation, and Advocacy to drive conversions.• Tailor Communication for Impact: Speak to THE ONE x 1,000,000² with a strategic, layered approach that wins buy-in across all levels.To win, you don't just need better marketing, more sales leads, and higher conversions...+ You need marketing that moves through the entire decision-making chain.+ You need sales strategies that influence every decision-maker in the room.+ You need conversion tactics that turn interest into action at every stage of the funnel.Bonus: Go check out my newsletter for additional value outside of this episode on converting more!  Beyond The Episode Gems:• Subscribe To My New Weekly LinkedIn Newsletter: Strategize. Market. Grow.• Buy My Book, Strategize Up For The Blueprint To Scale Your Business: StrategizeUpBook.com• Discover All Podcasts On The HubSpot Podcast Network•  Try GetResponse For FREE On Me To Monetize Your Content: GetResopnse Content Monetization Plan#####Support The Podcast & Connect With Troy: • Rate & Review iDigress: iDigress.fm/Reviews•  Follow Troy's LinkedIn @FindTroy• Need Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com•  Follow Troy's Instagram @FindTroy•  Subscribe to Troy's YouTube Channel