Podcasts about pax8

Pax8 Beyond EMEA 2025 is less than a week away, and I wanted to take a minute to talk about the cyber sessions. What Matt Lee, of Pax8, is doing (today's guest), specifically his AI and CTF session. We might drift a bit in our conversation and go down a deep rabbit hole when setting up a home lab on the cheap. Enjoy!

The Counsel Podcast is back for Season 5! In this opening episode, Mel Storey shares a deeply personal update: leaving her role as Head of Legal (APAC) at Pax8 to step into self-employment for the very first time. Mel reflects on: Why she chose to resign after 15 years in the law The breadcrumb trail of signs that told her it was time for a reset What it feels like to de-institutionalise from corporate life The messy but exciting process of building a portfolio career How this podcast planted the seed for coaching, content and speaking What's coming up in Season 5, including incredible guests and honest solo episodes This is an honest behind-the-scenes look at career change, identity and learning to back yourself even when you don't have the whole map. Resources and Links: Download the New to In-House Survival Guide: https://www.counselpodcast.com/store/p/newtoinhouse (use code Big Sis Energy for a special discount) All of Mel's Big Sis Briefings can be found here: https://www.counselpodcast.com/big-sis-briefings Connect with Mel: LinkedIn: https://www.linkedin.com/in/theinhouselawyer/ Counsel Podcast Page on LinkedIn: https://www.linkedin.com/company/67479008/admin/feed/posts/ Instagram & TikTok: @theinhouselawyer Subscribe so you don't miss upcoming episodes featuring in-house leaders, founders and lawyers taking unconventional paths.

In this episode, we dive into Lenovo's channel transformation through the lens of its evolving MSP strategy—with two of the key leaders behind the shift.Cassie Jeppson, who oversees channel programs, tools, and partner enablement for North America, and Arsalan Eizadirad, Lenovo's global MSP strategy lead, join us to unpack how Lenovo is designing programs that meet partners where they are—geographically, strategically, and structurally.From simplifying a tangled web of 2,300+ incentives into a scalable, flexible program, to launching Lenovo 360 pathways across North America, EMEA, LATAM, and APAC, Cassie and Arsalan share how they're localizing a global vision. They dig into how Lenovo is supporting MSPs through dedicated partner success managers, outcome-based enablement tools, and true feedback loops that shape the roadmap.We also explore:How Lenovo's partnership with Pax8 is redefining its presence in the MSP ecosystemWhy a single global program won't work—and how to strike the right balance between consistency and localizationWhat MSPs actually want from vendors (hint: it's not more PowerPoints)The role of omnichannel engagement in partner freedom and flexibilityWhether you're building an MSP program from scratch or trying to scale across regions, this episode is packed with practical insights and strategic lessons from a global vendor that's getting it right._________________________Learn more about Channext

When Craig Foster talks about artificial intelligence, he begins with scale. Pax8, the enterprise marketplace where he serves as CFO, connects vendors like Microsoft and CrowdStrike with 43,000 managed service providers. Those MSPs, he tells us, serve between 700,000 and 800,000 small and midsize businesses worldwide.Against that backdrop, Foster describes how AI is reshaping both internal operations and external opportunities. Inside Pax8, teams are experimenting across functions—from customer support to accounting—to automate what was once manual. The company, he tells us, has set a target “to do 20% more with 20% less,” relying on AI tools that are already available. Efficiency gains are not hypothetical; they are part of the current planning cycle.Externally, Foster sees what he calls “agentic marketplaces” emerging—ecosystems where AI modules act as labor components. Vendors are already building such agents, and Pax8 is designing its own. “We're a marketplace,” he tells us, “so we need to incorporate those different… AI components and enable our downstream clients for efficiency.” He believes this wave, unlike earlier technology cycles, is reaching SMBs with unusual speed.The finance leader is also watching economics evolve in real time. Data aggregated across Pax8's network shows strong interest, but pricing remains unsettled. Foster compares today's uncertainty to the early days of API marketplaces, when usage-based models became standard. The question now, he tells us, is how to split value between provider and customer—whether by consumption, per interaction, or shared outcomes. “That's probably the biggest challenge in industry right now,” Foster says.

Send us a textIn this high-energy episode of the Joey Pinz Discipline Conversations podcast, Joey sits down with Ryan Walsh, founding executive of Pax8 and chair of the GTIA Member Champions, to talk teamwork, technology, and transformation.

What if the key to unlocking peak performance is not pushing harder but mastering the art of mental focus and well-being? I traveled to LA to be at Mastery Labs to unlock the secrets of high performance with Michael Gervais, a renowned expert in mindfulness and psychology. This is our annual Holiday episode of Ultimate Guide to Partnering and my gift to you, our amazing listeners, followers, and community. Michael shares how mental training can revolutionize personal and professional approaches to challenges, from his roots in elite sports to shaping corporate cultures. He explores the pivotal moments that sparked his passion, revealing how psychological skills like confidence and focus can be trained to thrive in any environment. This episode highlights actionable strategies for balancing well-being with ambition, applying insights from sports to business, and using mindfulness to direct focus effectively. With stories ranging from surfing competitions to Microsoft's cultural transformation under Satya Nadella, Michael offers a holistic perspective on performance psychology and sustainable success. Thank you for supporting Ultimate Partner and the Ultimate Guide to Partnering Podcast. Please tell your friends, subscribe, and leave us up to a 5-star Review, as it helps us get more amazing guests.

What would a visit to Pax8 Beyond be without a conversation with the legendary Rob Rae? In this episode, Rob joins us to discuss the latest developments at Pax8 and trends shaping the IT services industry. We also dive into why this is the final Pax8 Beyond event in Denver. Full Video Podcast Link: https://youtu.be/wjb3-pSyUb8 --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: paco@mspunplugged.com Rick Smith from Renactus Technology  Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/ Rob Rae from Pax8 https://www.linkedin.com/in/robtrae/

In this on-site episode of MSP Unplugged, we're live from PAX8 Beyond with special guest Dave Meister, Global Channel Leader at Check Point Software Technologies.   We sit down with Dave to talk about the evolving cybersecurity landscape, how Check Point is enabling MSPs to stay ahead of modern threats, and what's coming next in partner enablement, AI, and threat prevention. It's a candid, high-value conversation from the expo floor — packed with insight for today's security-focused MSPs. Full Video Podcast Link: https://youtu.be/o6OebkAIETY --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: paco@mspunplugged.com Rick Smith from Renactus Technology  Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/ David Meister from Check Point Software Technologies https://www.linkedin.com/in/davemeister1/  

In Part 2 of What the Tech: Unpacking Pax8 Beyond, FIT Technologies' CEO Adam Tubbs and COO Ali Amato Tubbs join VP of Client Partnerships Becky Cross to unpack major themes from the Pax8 Beyond Conference. They discuss how AI is accelerating change in the managed services space from the early days of break-fix support to the shift toward recurring services and now toward strategic advisory roles focused on AI and automation. Plus, hear their thoughts on the evolving role of MSPs, building peer connections, and what it was like meeting keynote speaker Neil deGrasse Tyson!

Send us a textIn this inspiring episode recorded at Pax8 Beyond 2025, Joey Pinz sits down with Marco La Vecchia, a tech leader, cancer survivor, and co-founder of Produce 8 — the only digital work analytics platform purpose-built for MSPs. Marco shares how personal transformation and business evolution are deeply connected.Produce 8 offers something rare: easy-to-understand, aggregated data reports that allow MSPs to guide strategic client conversations. From unused licenses to AI impact metrics, their platform arms providers with the insights needed to go beyond break/fix and become true business partners.Marco also opens up about his health journey, the importance of mental clarity, and why driving his kids to school every day defines success more than any revenue goal. Whether he's DJing in his basement, building recurring revenue models, or helping MSPs scale, Marco shows what it means to lead with purpose and clarity. 

Send us a textIn this soul-rich episode recorded live at Pax8 Beyond 2025, Joey Pinz welcomes Darrin Swan — a cybersecurity strategist, vinyl collector, and espresso aficionado — to explore the habits and mindsets that drive both personal clarity and professional performance.Darrin opens up about his nightly ritual of selecting vinyl records to guide his mindset the next morning, the art of mastering an Italian espresso machine, and how these moments of intentionality ripple into his leadership at Total Helps. He shares how setting the tone for the day—creatively and energetically—has shaped his approach to solving problems and leading high-performing teams.On the business side, the conversation gets tactical as Darrin lays out the MSP challenges he's tackling: client security, talent retention, and the need to move from reactive to proactive cybersecurity strategies. He also highlights how mid-market acceptance of MSPs is growing—and how partner trust, cultural transparency, and gamification are key to success in this next phase of growth.It's a unique blend of music, mindset, and cybersecurity that delivers both strategic insight and personal inspiration. 

Send us a textIn this flavorful and thoughtful conversation from Pax8 Beyond 2025, Joey Pinz sits down with Louis Bagdonas, a leader at Moovila, to explore how cooking, culture, and clarity shape both personal growth and project management in the MSP world.The episode opens with culinary banter — from turkey veal meatballs and single-source olive oil to Lithuanian heritage and the power of finishing what you start. But this isn't just about recipes — it's about how life in and out of the kitchen reveals the habits that lead to success.Louis shares Moovila's mission to help MSPs take control of project management before things go off the rails. He breaks down how MSPs can assess their internal readiness, define what a “project” really means, and avoid letting one person carry the entire load.The conversation shifts to family, discipline, and mindset — from Louis's decision to quit drinking, to making space for impact and balance. Whether you're managing projects or personal pivots, this episode is about owning your process and finding satisfaction in both the work and the results. 

Send us a textIn this candid and compelling episode from Pax8 Beyond 2025, Joey Pinz sits down with Rex Frank, VP of Academy at Pax8 and founder of C-Level. From classic Mustangs to modern AI strategies, Rex shares what it really takes to lead MSPs through their next transformation.Rex explains how agentic AI marks a turning point — as disruptive as the cloud, managed services, or the PC. He urges MSPs to stop waiting and start leading by becoming “customer zero” and mandating AI training within their orgs. But this episode isn't just about technology. It's about structure, mindset, and motion.Drawing on decades of coaching experience, Rex breaks down the “rule of 7,” the hidden costs of undertraining, and why scaling requires letting go of what once worked. He also shares his personal weight loss journey tied to climbing Mount Rainier — and why public goals, peer groups, and urgency drive real change.If you're leading an MSP and wrestling with growth, people, or purpose, this episode delivers rare insight and actionable guidance. 

Send us a textKathleen Lord shares a rare blend of personal grit and professional insight in this dynamic episode recorded live at Pax8 Beyond 2025. From her early passion for equestrian sports to her executive leadership at Zensai, we explore how personal connection, smart systems, and human-centric tech drive real change.Kathleen dives into the realities of horse training, animal instincts, and performance ethics before pivoting into Zensai's mission: helping MSPs deliver post-sale value with ease. Her team's LMS, deeply integrated with Microsoft Teams, offers an elegant solution to a messy problem — keeping end-users engaged and trained without draining MSP resources.We also unpack how AI is reshaping sales funnels and why human connection still matters most — whether in the saddle or the boardroom. 

Send us a textIn this high-gear episode from Pax8 Beyond 2025, Joey Pinz speaks with Colin Britton, COO of Devicie, about everything from Formula One engineering to Microsoft Intune optimization for MSPs. Colin brings decades of experience scaling tech firms across the globe, and he breaks down how Devicie is helping MSPs finally extract full value from Microsoft 365 — especially Intune.Colin explains why MSPs face friction using Microsoft-native tools at scale and how Devicie's automation layer bridges the operational gaps Microsoft leaves open. If you're an MSP tired of jumping between tenants, manually configuring endpoints, or underutilizing Business Premium, this episode hits home.They also explore how AI is rapidly reshaping SMB agility, why consumption-based pricing could shake up business models, and how personal data (from Whoop bands to GitHub Copilot) is becoming a decision-making edge. 

Send us a textIn this deeply reflective episode recorded at Pax8 Beyond 2025, Joey Pinz chats with legal-tech leader, artist, and founder of Cloud Contracts 365, Kim Simmonds. From songwriting at the piano to transforming legal AI for MSPs, Kim opens up about the intersections of creativity, leadership, and transformation.The conversation begins in melody and moves into mission — how Kim's self-taught songwriting parallels her bold move to launch an AI-powered legal tool designed just for MSPs. She shares her views on the ethical risks of careless AI use (including lawyers being debarred for citing fake case law), and how her platform avoids hallucinations by not relying on LLMs.They explore differences between US and UK work culture, the undervaluation of MSP services in England, and why shifting from revenue-chasing to meaningful service is the ultimate mindset upgrade. 

Send us a textIn this episode recorded live at Pax8 Beyond 2025, Joey Pinz speaks with Shlomi Gian, a tech veteran driving the next chapter of email security with Inky. From anti-phishing to international expansion, Shlomi offers candid insight into how Inky is reshaping the MSP channel with a channel-only model and a coaching-first security approach.We cover Inky's evolution from an enterprise solution to a platform built exclusively for MSPs, leveraging AI, QR-code detection, and banner-based user feedback to block threats and educate users in real-time. Shlomi unpacks the “block and coach” model, Inky's proprietary LLM deployment, and why they run GenAI in-house for both privacy and cost control.He also shares his view on pricing transparency, vendor consolidation, and why MSPs should stop buying “50-cent security.” It's a conversation packed with real value for tech leaders navigating modern threats. 

Send us a textIn this action-packed episode, Joey Pinz sits down with cybersecurity executive and youth baseball coach Aaron Peterik, recorded live at Pax8 Beyond 2025. From the dugout to the datacenter, Aaron shares what coaching six-year-olds taught him about communication, patience — and how those same lessons apply to securing networks and running channel programs.The conversation kicks off with rule changes in Major League Baseball ⚾ and transitions to the state of youth sports today, emphasizing how multi-sport participation builds better athletes — and people. Aaron also shares sharp takes on parenting in youth leagues and how modern coaching is often hijacked by commercialization.But it doesn't stop there — we dive deep into Aaron's work at Zero Networks, a startup redefining MSP security with agentless micro-segmentation and MFA at the port level

Send us a textIn this flavorful and focused episode of Joey Pinz Discipline Conversations, Tanya Alfonso — chef-trained tech executive and cybersecurity leader at Vicarious — joins us from Pax8 Beyond 2025 to talk about precision, process, and performance in the kitchen and in business.From her IBM days to knife skills in culinary school, Tanya shares how her love for cooking fuels her leadership style. Organization, attention to detail, and routine aren't just part of her home kitchen — they're baked into her approach to cybersecurity, MSP partnership, and life.At Vicarious, Tanya helps Managed Service Providers streamline vulnerability remediation, not just detection. She explains how Vicarious goes beyond patching to include patchless protection and scripting — essential in a landscape where 50% of threats won't have a patch available.We also dive into Tanya's take on discipline, mental focus, and personal joy. From 5:30 a.m. workouts to weekly fridge cleans, she shares how consistency fuels both her work-life balance and professional growth. 

Send us a textIn this dynamic episode from Pax8 Beyond 2025, Joey Pinz sits down with Pinar Ormeci, CEO of Timus Networks, for a refreshingly personal and strategic conversation about the future of MSP security—and the mindset shifts that fuel real change.From her love of Legos and pickleball to her experience shedding 120 pounds and redefining identity, Pinar shares how life outside of work deeply informs her leadership inside it. She opens up about her journey from enterprise sales to leading a fast-growth cybersecurity startup committed to replacing outdated VPNs with always-on encrypted access.Pinar explains how Timus Networks empowers MSPs by giving them back control of the network stack, improving client intimacy, and transforming security from a cost center into a growth enabler. She emphasizes the importance of listening to partners, iterating based on feedback, and showing up as a vendor that truly cares.This episode weaves together cybersecurity, mental clarity, and personal evolution—with humor, grit, and actionable insight. Whether you're building your business or building a 5,000-piece Lego set, Pinar shows why focus and flexibility are everything. 

Send us a textIn this candid and energizing episode, Joey Pinz sits down with Tom Harshbarger, cybersecurity leader at Red Sift, who shares how everything from Metallica concerts to chronic illness in his family has shaped his approach to leadership, health, and vendor strategy.Recorded live at Pax8 Beyond 2025, Tom reflects on cycling for mental clarity, building trust with MSPs, and the mission behind Red Sift — a company founded by the creators of Shazam to deliver misconfiguration remediation at scale. Their platform empowers MSPs to secure the attack surface while freeing up senior engineers — all while staying invisible to the end customer.Tom also discusses his own health and mindset journey, navigating caregiving for loved ones with POTS, and the mental reprogramming it took to prioritize self-care, sustainable work habits, and meaningful partnerships.From stories of seismic concerts to seismic shifts in MSP cybersecurity, this episode is both vulnerable and visionary — a must-listen for anyone working to scale without burning out. 

Send us a textIn this energizing episode of Joey Pinz Discipline Conversations, Damo Vasudevan of SuperOps joins us from Pax8 Beyond 2025 to talk about AI, mindset, and meatless gains. From Mark Wahlberg-inspired fitness routines to building next-gen PSA/RMM tools, Damo reveals how discipline drives transformation — in both body and business.Damo shares his journey of sticking to a vegetarian diet while maintaining strength and balance, comparing it to the deliberate, incremental innovation behind SuperOps. With over 2,500 features shipped and a channel-focused roadmap, SuperOps is helping MSPs modernize operations, automate intelligently, and scale with confidence.The conversation dives deep into Pathfinder AI, SuperOps' AI engine that analyzes client data, identifies bottlenecks, and offers strategic recommendations to help MSPs grow. Damo also tackles MSP skepticism around AI, encouraging partners to embrace augmentation over replacement.If you're an MSP leader thinking about future-proofing your stack — and your habits — this episode delivers a motivating blend of technology and personal mastery. 

Send us a textIn this candid and energizing conversation, Joey Pinz sits down with Ryan Ettridge, co-founder and CEO of CyberCert, for a deep dive into martial arts, cybersecurity, and the power of self-awareness. Recorded live at Pax8 Beyond 2025, the episode kicks off with a discussion on Ryan's lifelong relationship with martial arts, including earning multiple black belts, a serious neck injury, and how jiu-jitsu taught him humility, confidence, and long-term mindset.The conversation transitions to business as Ryan shares his vision for CyberCert and the global launch of the SMB 1001 certification standard. Tailored specifically for small and medium-sized businesses, this standard is designed to be MSP-led, making the managed service provider an essential part of the certification process. Cyber insurers recognize it, reducing friction and increasing trust for SMB clients.Ryan also opens up about his personal journey through burnout, executive coaching, and the realization that every leader must confront their internal fears. He's now building an AI executive coaching app to help others do the same.Whether you're an MSP, a cybersecurity pro, or someone chasing alignment in life and business — this episode is packed with strategy, storytelling, and substance. 

Send us a textIn this wide-ranging episode of Joey Pinz Discipline Conversations, cybersecurity leader Joe Saunders of Check Point shares his journey—from Cuban cigars to global IT strategy. Recorded live at Pax8 Beyond 2025, this conversation blends personal passions with serious insights on cybersecurity, leadership, and AI.Joe kicks things off with a deep appreciation for cigars, explaining how a Cuban cigar gifted at a Pax8 event sparked his fascination. From flavor profiles to Connecticut Maduro wrappers, Joe uses the cigar world as a metaphor for personalization and nuance—something he also values in business relationships.The conversation shifts to Check Point's major Infinity Platform launch, a consolidated suite of AI-powered security tools designed to better serve MSPs and SMBs. Joe highlights the importance of MSP-focused features like multi-tenancy, API integrations, and compliance frameworks (SOC, ISO), all tailored for modern partner operations.He also reflects on the role of discipline and self-awareness in his own growth, echoing Joey's own health journey. Joe closes by inviting MSPs to visit the Check Point booth, try the platform with free licenses, and embrace AI-driven security innovation. 

Send us a textIn this laid-back yet deeply insightful conversation recorded live at Pax8 Beyond 2025, Joey Pinz sits down with Charlie Tomeo, CRO of Rewst, to talk automation, community, and catching kingfish.Charlie shares how his love for fishing helps him reset from the startup grind, offering a rare glimpse into the human side of high-stakes leadership. But the conversation quickly dives into strategy as he explains how Rewstempowers MSPs to automate both the obvious (onboarding, offboarding, password resets) and the often-overlooked “high-hanging fruit” — tasks MSPs haven't automated because they've never done them at all.Rewst isn't just saving time — it's transforming automation into a revenue source and making MSPs indispensable to their clients. Charlie explains how their open canvas approach lets both beginners and tech artists build powerful, customized workflows.We also dig into how leadership is evolving, especially for younger tech teams. Charlie discusses mentorship, motivation, and the value of listening — whether on a Rewst open mic call or in the field with a fishing rod. 

Send us a textIn this high-impact conversation at Pax8 Beyond 2025, Joey Pinz sits down with Rob Rae, legendary MSP advocate and VP at Pax8, to talk about platforms, peer groups, and the pulse of the managed services community.Rob shares what sets Pax8 apart from traditional distributors — its MSP-only focus, commitment to partner success, and its evolution into a true marketplace, not just a catalog. He explains how the newly launched public storefronts allow MSPs to create digital buying experiences for end clients, and how Pax8's AI-powered recommendations are reshaping vendor discovery and security posture.The heart of the episode dives into community — from Rob's deep belief in peer groups and soft skill development, to how the post-pandemic MSP landscape has changed. He opens up about Pax8's internal billing transition and how staying responsive during disruption is an act of discipline.Rob also shares the emotional story of how a simple piece of advice transformed an MSP's business — a reminder of the long-term impact one voice can have. 

Send us a textIn this refreshingly candid episode of Joey Pinz Discipline Conversations, Joey sits down with Drew Schlussel, Director of Technical Product Marketing at Wasabi Technologies, to talk about simplifying cloud storage and scaling the right way. Recorded live at Pax8 Beyond 2025, this episode cuts through the jargon and gets to the core of what partners truly want: predictability, transparency, and performance that actually delivers.Drew breaks down Wasabi's flat-fee storage model, its refusal to charge for egress or API calls, and why they've ditched tiered pricing entirely. It's not just a technical decision — it's a cultural one. He dives into the psychology behind data usage, vendor relationships, and what it means to truly earn the trust of MSPs.The conversation also covers why Wasabi is doubling down on channel-only sales, how the company avoids fear-based marketing, and Drew's personal perspective on building tech brands that scale without selling out.If you're in the MSP space and tired of the nickel-and-dime model from traditional hyperscalers, this episode will feel like a much-needed reality check. 

Send us a textIn this thoughtful and grounded conversation recorded at Pax8 Beyond 2025, Joey Pinz sits down with Chance Weaver, a seasoned MSP veteran and executive at High Wire Networks, to unpack the intersection of growth, wellness, and sustainable leadership in tech.Chance shares his personal journey through multiple acquisitions, the burnout that followed, and how introspection and intentionality helped him realign with what really matters. They talk openly about the toll that tech leadership can take — especially in the fast-paced world of MSPs — and how High Wire's growth strategy aims to be bold without breaking people.This episode also explores the High Wire partner model, how they scale complex cybersecurity services like SOC-as-a-Service, and the importance of enabling MSPs to lead with their brand, not the vendor's. Chance emphasizes that the secret isn't more tools — it's more clarity.If you're running an MSP or leading a tech team, this episode will resonate. It's about listening to yourself, empowering your partners, and knowing when it's time to let go — or gear up again. 

Send us a textIn this heartfelt and high-impact episode recorded at Pax8 Beyond 2025, Joey Pinz sits down with Christopher Marquez of IronScales for a powerful conversation that blends vendor strategy, personal resilience, and community leadership.Christopher kicks off by sharing his goals for the week: learning from partners, improving services, and helping MSPs strengthen their security posture. He breaks down how IronScales uses adaptive AI to protect against phishing and email attacks, offering efficient deployment, automation, and education as part of their channel-first approach. MSPs benefit from tools like free email health checks, coaching support, and NFR licenses for internal use.But this episode goes beyond tech. Christopher opens up about his past struggle with alcohol abuse, the wake-up call from his doctor, and his journey to recovery and lasting wellness. He and Joey reflect on the power of discipline, coaching, and community in transforming both business and life.From pork green chili to partner enablement to self-awareness, this conversation is a rich mix of grit, gratitude, and growth — for anyone navigating the MSP space or a personal reset. 

Send us a textIn this deep and forward-looking conversation, Joey Pinz sits down with Chris Day, founder of TopLeft and creator of IT Glue, to explore how technology, intention, and transparency intersect in leadership. Recorded live at Pax8 Beyond 2025, this episode is a must-listen for any MSP founder or operator navigating rapid scale, system chaos, and AI disruption.Chris shares what it was like to build IT Glue from scratch, how TopLeft was born from his own pain points in task management, and what he's learning as he transitions from building tools to building teams. He dives into the current AI landscape, unpacking what's real, what's fluff, and what MSPs actually need to be paying attention to.The conversation also turns personal: Chris discusses the pressure of past success, the challenge of staying grounded post-exit, and how transparency — in business models, client interactions, and personal growth — has become a guiding principle.Whether you're scaling a platform or scaling yourself, this episode delivers clarity, candor, and strategic foresight from one of the MSP industry's most influential builders. 

Send us a textIn this energetic and introspective episode recorded live at Pax8 Beyond 2025, Joey Pinz talks with Gene Kim, VP of Sales at Absolute, about what MSPs truly need from their security vendors — and how personal resilience echoes in business strategy.Gene opens with reflections on surfing at San Onofre State Beach, how the ocean provides a space for introspection, and how tracking progress — even in hobbies — helps him stay motivated. This passion for metrics carries into his work, where he supports MSPs navigating the challenges of brand visibility, cybersecurity threats, human capital gaps, and delivering operational excellence to SMB clients.The episode also explores Absolute's application persistence and resilience tools, which help MSPs ensure critical software stays active — even after catastrophic failures. With 600M+ devices already embedded at the BIOS level, Gene explains how Absolute provides continuity at a scale few can match.In a powerful moment, Joey shares his 120-pound weight loss journey, prompting Gene to reflect on how discipline, metrics, and mindset shape both personal and business transformations. 

Send us a textIn this thoughtful and grounded episode of Joey Pinz Discipline Conversations, Joey sits down with Ken Tripp of Netwrix to discuss the evolving challenges MSPs face — and how true partner-led collaboration can help solve them. Recorded live at Pax8 Beyond 2025, this conversation weaves cybersecurity, personal transformation, and the need for industry-wide unity.Ken explains how Netwrix helps MSPs secure and profit from Microsoft, especially in relation to Copilot rollouts, compliance obligations, and scaling client environments without adding technical overhead. He discusses the shared responsibility model and how Netwrix streamlines identity, permissions, and data classification through AI — reducing labor costs and delivering predictable value to MSPs managing dozens or hundreds of tenants.The conversation also turns personal: Ken shares his 120-pound weight loss journey following a major health scare and how discipline and routine helped him reshape his life. That same clarity, he says, is needed in the MSP space — not just from vendors, but through shared change and joint accountability across the ecosystem. 

Live from Pax8 Beyond in Denver - The Future of MSPs and AIIn this special live edition of Partnerships Unraveled, we're joined by Emmy from Microsoft's Copilot Studio Go-to-Market team and Britt from Pax8 to explore how AI is revolutionizing the channel. From agentic workflows to verticalized GTM strategies, this conversation is packed with actionable insight for MSPs and channel leaders.In this episode, we cover:- Microsoft's vision for every user to have a Copilot and every business process to have an agent, and what that means for partners.- How AI agents are driving new revenue streams, deeper customer stickiness, and vertical specialization for MSPs.- Why Pax8's Opportunity Explorer is a game-changer for identifying white space and accelerating partner growth.- Real-world results from Microsoft's internal AI deployments, including 9% revenue lifts and increased customer service capacity.Tune in for a front-row seat to where the channel is headed and how you can lead the charge.Connect with Brittan: https://www.linkedin.com/in/brittanhere/Connect with Emmy: https://x.com/hellgrenem_________________________Learn more about Channext

Inside the Pax8-Bitdefender Partnership and What It Takes to Scale with MSPsIn this special live episode from the Pax8 Beyond event, we're joined by Todd Haas and Williams Pineda from Bitdefender to unpack what it really takes to build standout partnerships, drive scalable MSP enablement, and launch innovative go-to-market strategies.From managing one of Pax8's most successful vendor relationships to introducing Phaser, Bitdefender's new cybersecurity innovation, Todd and Williams share practical lessons on trust, alignment, and execution.Key topics we covered:- How to tailor enablement to MSPs at different levels of maturity and security expertise- Why relationship-building across sales, technical, and executive levels is critical to long-term success- What makes Pax8's culture and model so uniquely effective for channel growth- How Bitdefender launched Phaser and generated pre-release MSP excitement through strategic GTMWhether you're a channel leader, vendor strategist, or partner success pro, this episode is packed with insight on what modern, high-performing channel execution really looks like.Connect with Todd: https://www.linkedin.com/in/thass/Connect with Williams: https://www.linkedin.com/in/williams-pineda-12562430/_________________________Learn more about Channext

Send us a textThis heartfelt and high-energy episode from Pax8 Beyond 2025, Joey Pinz speaks with Lorna Burman, a global MSP leader at YouSecure and proud horse owner of Malibu. From riding trails in the UK to leading compliance innovation across EMEA and APAC, Lorna blends courage, confidence, and care into everything she does.Lorna shares her journey of taking up horseback riding at age 42 — and how the adrenaline and peace of the trail helped fuel her leadership style. She opens up about managing remote teams, gathering real-time MSP feedback, and simplifying security and compliance through automation.This episode also explores the mental health benefits of being around animals, the importance of trust in business, and how her team's culture of honesty and rapid response has earned global respect. Whether it's avoiding complex pricing models or making clients feel heard, Lorna explains how empathy scales.If you care about people, process, and purpose — this conversation delivers both inspiration and actionable insight. 

Recorded live at the Pax8 Beyond conference, this special edition dives into the power of endless possibilities when leaders embrace a growth mindset—one that values curiosity, resilience, and a relentless drive to evolve. In Part One, we feature Jeffrey Newton, Founder of Cyft, who shares his inspiring journey from the network closet to becoming a transformational voice in the MSP space. With his book, The MSP's Sales Code, and his podcast The MSP Insider, Jeffrey champions the concept of Service Intelligence—redefining how MSPs leverage AI not just for efficiency, but for strategic, data-driven service delivery. He challenges leaders to go beyond their comfort zones, embrace "push to fail" learning, and ask better questions to unlock desired outcomes. For Jeffrey, it's not about riding the AI wave—it's about guiding the MSP ecosystem toward lasting, meaningful change. In Part Two, we turn to Kathleen Lord, Chief Revenue Officer at Zensai, who is leading the charge to transform compliance and employee learning through a Human Success Platform that integrates directly within Microsoft 365 and Teams. With a deep belief in coaching and the understanding that traditional compliance training is “broken,” Kathleen is advocating for a smarter, AI-powered, personalized learning experience—making development accessible, measurable, and adaptive. Announcing a major new partnership with Pax8, she highlights how Zensai will empower MSPs to go beyond just attaining licenses and deliver true employee impact. A passionate leader and Stanford guest lecturer, Kathleen reminds us that real innovation happens when we stop checking boxes and start creating environments where people can thrive. Follow Jeff and Kathleen on LinkedIn and be sure to visit their organization's websites, Cyft.ai and zensai.com Capture this spirit as the possibilities are endless. Timestamps: [02:15] Part 1 - Jeffrey Newton [27:30] Part 2 - Kathleen Lord --- more --- If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice. Together, we'll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we'll crush goals and share plenty of laughs. Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/ Website: appmeetup.com/twinstalkitup/ Community: facebook.com/groups/publicspeakingpoints Patreon: patreon.com/twinstalkitup

How can MSPs scale, evolve, and thrive through the power of strategic enablement? David Schafran, Vice President of Partner Enablement at Pax8 provides insight into equipping MSPs with the tools necessary for achieving operational maturity and long-term value. From navigating mergers and acquisitions to shifting perceptions from “break-fixers” to “trusted advisors,” David outlines how enablement is not just about learning, but about deep, sustainable transformation. Highlights include: Behind-the-scenes look at Pax8 Beyond, the channel's premier event, and David's session entitled. ‘M&A for the MSP: How to Build Your Winning Strategy.' Buyers are more risk-aware than ever. 4 Academy delivery learning models. Quickfire lighting round of questions. His passion for photography. Follow David on LinkedIn, visit Davidschafran.com to learn more about this photography, and visit pax8.com to stay connected with the community and marketplace. Timestamps: [09:27] Value Creation Coaching [18:49] Guided Growth to Academy [21:57] Academy learning models [26:35] Weird & Interesting Fact --- more --- If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice. Together, we'll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we'll crush goals and share plenty of laughs. Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/ Website: appmeetup.com/twinstalkitup/ Community: facebook.com/groups/publicspeakingpoints Patreon: patreon.com/twinstalkitup

In this episode of What the Tech, we're bringing you a front-row seat to Pax8 Beyond 2025 .Join FIT's own Becky Cross (VP of Client Partnerships), Fred Franks (Chief Strategy Officer), and Jason Collins (Chief Information Security Officer) as they unpack:What agentic AI actually is — and why it matters for MSPsHow shared experience fuels innovation in the MSP communityKey takeaways from Microsoft's sessions and the energy of the event

Why is it so important to meet employees where they are—emotionally, professionally, and generationally? Deon MacMillan, Chief People Officer at Pax8, shares her approach to cultivating a dynamic, people-first culture amidst hypergrowth. Her leadership philosophy revolves around balancing high-tech innovation with high-touch human engagement. Highlights include: The need to honor each employee's current journey, using thoughtful development strategies, AI fluency, and a deep understanding of multi-generational needs. “Meeting them where they are” drives tailored learning paths, stronger engagement, and authentic brand ambassadorship from within. Navigating the tension between scaling a global organization and preserving its unique culture. From one-on-one rituals to employee listening programs, she focuses on creating alignment between purpose and performance. "Organizations that can balance hi tech and high touch will win". Connect with Deon on LinkedIn and visit Pax8.com to stay informed about the community. Timestamps: [07:17] Dispel the fear around AI [07:59] The 5 Generation Workforce [14:32] Developing talent around the globe [22:13] Leading Horizontally --- more --- If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice. Together, we'll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we'll crush goals and share plenty of laughs. Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/ Website: appmeetup.com/twinstalkitup/ Community: facebook.com/groups/publicspeakingpoints Patreon: patreon.com/twinstalkitup

"Goals should scare and excite you." That's the mindset Lane Brannan, EVP & GM Americas at Pax8, brings to leadership—and it's exactly what's propelling Pax8 to become one of the most innovative cloud marketplaces in the channel. Lane dives into the company's mission of helping MSPs grow smarter, become more efficient, and reduce risk—while reinforcing the importance of trust, enablement, and delivering real business outcomes. Key Highlights: Pax8 is transforming how MSPs scale and serve clients through education, innovation, and enablement. Vision must be clear from the top and reinforced at every level. Internal onboarding and leadership development are core to growth. Lane's philosophy: align strategy to individual contribution with a closed-loop feedback system. Connect with Lane on LinkedIn and visit Pax8.com to stay informed about the community. Timestamps: [06:51] Evangelize the why [07:46] Internal enablement [14:06] Conference expectations [25:19] Friday Night Lights --- more --- If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice. Together, we'll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we'll crush goals and share plenty of laughs. Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/ Website: appmeetup.com/twinstalkitup/ Community: facebook.com/groups/publicspeakingpoints Patreon: patreon.com/twinstalkitup

Success doesn't happen by accident—it's a journey we must own, and that begins with the right mindset. Ryan Walsh, Co-founder and Chief Strategy Officer at Pax8 discusses the power of strategic leadership, embracing innovation, and the importance of cultivating community within the channel. From his rock-climbing analogy of navigating challenges to his passion for helping MSPs grow through “guided growth” and “amplifying uniqueness,” Ryan underscores the need for focused vision and teamwork. Highlights also include: A glimpse into the Voyager Alliance partner program. The expanding influence of AI, agents, and a shift to managed intelligence partners (MIPs). To be competitive means owning a niche, staying connected, and thinking collaboratively. Family and basketball as foundational to his leadership philosophy. His leadership philosophy, rooted in enabling others and fostering shared success, offers valuable lessons for anyone seeking to lead with purpose in a rapidly changing tech landscape. Follow Ryan on LinkedIn and visit Pax8.com to stay informed about the marketplace. Timestamps: [08:21] Father modeled passion [18:03] Voyager Alliance Growth Tracks [18:57] Owning your niche [23:05] Power of Team --- more --- If you want to master the art of audience engagement while learning how to conquer speaking anxiety, deliver persuasive presentations, and close more deals, this is the program for you. Twins Talk It Up is hosted by identical twin brothers Danny Suk Brown and David Suk Brown, who share leadership communication strategies designed to help professionals embrace the power of their authentic voice. Together, we'll explore tips and tools to unlock the full potential of your voice, dominate every stage you step onto, and elevate your influence and value. Along the way, we'll crush goals and share plenty of laughs. Book a Free 15-minute discovery call: dsbleadershipgroup.com/schedule-a-call/ Website: appmeetup.com/twinstalkitup/ Community: facebook.com/groups/publicspeakingpoints Patreon: patreon.com/twinstalkitup

When life throws an unexpected curveball, how do you respond? Robert Pope, VP of Business Applications for Pax8, knows this all too well. Growing up in a picturesque part of the UK, Robert developed a passion for speed and racing that fueled his entrepreneurial journey. He shares how his interests in economics and business, alongside the invaluable mentorship from venture capitalist Piers Linney, led to the formidable success of a startup focused on business communication solutions. Through his story, we uncover how these experiences have equipped him with a unique approach to facing the unforeseen twists in both his career and personal life. The episode takes a poignant turn as Robert recounts the day his life was upended by a leukemia diagnosis. Amidst a whirlwind of personal and professional milestones, including a transatlantic move and navigating pandemic disruptions, he faced a health challenge that came out of nowhere. Robert opens up about his mental journey through illness, challenging conventional ideas about what it means to "battle" cancer. He shares powerful metaphors and personal reflections on the role of luck and circumstance, offering a raw and real insight into the isolation and resilience required during such a demanding time. In the final stretch, Robert emphasizes the solace found in shared experiences and the power of vulnerability. From seeking support from friends and family to gaining perspective from others who have faced similar battles, he illustrates the importance of community in overcoming adversity. Robert's reflections on gratitude and perseverance shine through as he discusses the metaphor of climbing a hill to navigate life's toughest challenges. With a focus on small, manageable goals and maintaining a positive attitude, Robert's story is an inspiring testament to resilience and determination, providing hope and insights for anyone faced with life's unpredictable challenges. Robert Pope is a highly accomplished technology leader with a track record of success in the industry. He has worked alongside notable figures, including Piers Linney of Dragons' Den (the UK's version of Shark Tank), spent five years at Microsoft, and navigated the challenges of building and selling a technology organization during the COVID-19 pandemic. Currently serving as Vice President at Pax8, a global tech marketplace experiencing explosive growth, he is widely respected within the Microsoft community. As the former UK President of the International Association of Microsoft Channel Partners, Robert is recognized as a thought leader in cloud technology. Beyond his professional achievements, Robert has a lifelong passion for speed and adrenaline-fueled pursuits. Whether on a mountain bike, BMX, motorcycle, car, or sailboat, he is always chasing acceleration—whether wheels are involved or not. His life took an unexpected turn when he was diagnosed with leukemia, just as his children had left home and he was entering a new phase of life. Having always assumed that any hospital stays would result from a high-speed, fireball crash rather than a silent killer, he approached his diagnosis not as a fight, but as a lesson in survival. His mindset remains steadfast: You are not dead yet.   Quotes: "I never imagined that a leukemia diagnosis would be part of my journey. It came out of nowhere, amidst a whirlwind of personal and professional milestones." "The power of community is undeniable. Finding comfort in shared experiences and connecting with others who've faced similar battles has been invaluable." "Climbing a hill is a powerful metaphor for life's challenges. It's about maintaining a positive attitude and focusing on small, manageable goals to overcome adversity." "You are not dead yet. It's a mantra that has guided me through this journey, reminding me to keep living and finding moments of light and hope."   Links: Robert's LinkedIn - https://www.linkedin.com/in/robertpopeuk/ You Are Not Dead Yet - https://www.youarenotdeadyet.co.uk/who-am-i/ Donate to THE CHRISTIE CHARITY - https://www.justgiving.com/page/youarenotdeadyet Pax8 - https://www.pax8.com/en-us/   Get this episode and all other episodes of Sales Lead Dog at https://empellorcrm.com/salesleaddog 

In this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on stage on the topic of ‘the robots are coming.'Phylip tells Richard what things will look like in 2030 and how to take baby steps to prepare for what's next, and he also shares some important things that MSPs need to be aware of with AI.Richard also asks Phylip to share some of the best resources within the Pax8A Academy, available to all partners. They discuss what the Pax8 and ConnectWise partnership means for MSP clients, and how to use the MSP Marketplace for growth.Mentioned in This EpisodePax8MSP events: IT Nation ConnectIT management software: ConnectWiseLearning platform: Pax8 AcademyCloud marketplace: Pax8 Marketplace

If you are pursuing the GTIA Cybersecurity Trustmark, you will want to tune in. Matt Lee of Pax8 and I discuss the taxonomy and prompts that drive success in breaking down safeguards into actionable and obtainable tasks.

Slide, a new backup and disaster recovery appliance designed for managed service providers, was introduced by former Datto founders Austin McCord and Michael Fass at the right-of-boom cybersecurity conference in Las Vegas. The appliance, which is slightly larger than an Apple Mac Studio, boasts a storage capacity of up to 16 terabytes and operates at speeds capable of saturating a 10-gigabit network connection. McCord emphasized the appliance's speed and efficiency, claiming it is significantly faster than existing market solutions. The founders aim to foster a culture of connection and support, allowing users to easily cancel their service with a single click, which they view as a reflection of a customer-centric philosophy.Apple has unveiled its first in-house cellular modem, the C1, which will debut in the iPhone 16E, marking a significant step away from reliance on Qualcomm chips. The C1 modem is touted as the most power-efficient modem ever included in an iPhone, promising reliable 5G connectivity. While the iPhone 16 and 16 Pro will continue to use Qualcomm technology for the time being, Apple is strategically testing the C1 modem in a budget model to assess its performance without risking issues for premium users. This move aligns with Apple's broader goal of controlling its hardware stack and optimizing performance across its devices.In the realm of artificial intelligence, xAI has launched Grok 3, a new model that boasts enhanced capabilities and has been trained on a significantly larger dataset. Grok 3 has achieved impressive scores on various benchmarks, including math performance, and features a deep search capability that enhances its reasoning. However, early testing has revealed some limitations, such as citation accuracy and humor comprehension. The company plans to open-source Grok 2 to address previous criticisms regarding biases, while also introducing a new subscription plan for Grok 3.Lastly, the podcast discusses potential acquisition talks surrounding Trend Micro, a Japanese cybersecurity firm, which is reportedly valued at approximately $8.54 billion. The discussions involve several private equity firms, and if the acquisition goes through, it could lead to significant changes in Trend Micro's product roadmap and support structure. Additionally, Sophos has announced a partnership with Pax8 to streamline security management for service providers, indicating a trend towards consolidating vendor relationships in the cybersecurity space. This partnership aims to simplify access to a wide range of security solutions, although it remains to be seen whether Sophos can effectively compete with existing offerings in the marketplace. Four things to know today 00:00 Cancel Anytime with One Click? Slide's Backup Solution Calls Out the Industry's Biggest Flaws04:21 Apple Unveils C1 Modem in iPhone 16e, Taking First Steps Away from Qualcomm06:19 xAI's Grok 3 Hits the Scene with More Power, More Data, and… More Questions08:37 Big Money Meets Big Security: Trend Micro Buyout Talks Heat Up While Sophos Joins the Pax8 Party Supported by:  https://www.huntress.com/mspradio/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship Event: : https://www.nerdiocon.com/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Will 2025 be the year of natural selection for MSPs? I sit down with Matt Lee of Pax8 to chat about the cybersecurity picture for 2025 and it comes down to those that choose to make changes in their company to mature their cybersecurity posture and those that do not... Those that do not are the MSPs that use excuses like, I'm to small, We don't have time, Our clients won't pay, etc. Stay until the end to catch some of the foreshadowing of future fireside chats in 2025.

In this episode, Richard Tubb speaks to Chris Pottrell. He's the managing director of Nebula IT, an MSP with a strong focus on cybersecurity. Their comprehensive set of services make them an innovative MSP to watch.Richard asks Chris about their typical clients, their current tool stack and how they came to work with the Ministry of Defence. Chris also explains how Nebula ended up running their own events.They then dig into some of the key tools Nebula use: Huntress' cybersecurity solutions, inforcer for 365 management, and Pax8's cloud solutions, and shares an example of how Huntress helped them with a client problem.Chris also explains why MSPs should outsource their SOC and view their outsourcing partners as an extension of their team, as well as how this can help you to define your niche.Richard asks Chris about Nebula's approach to SIEM, why they offer cybersecurity awareness training and their experiences with Azure Virtual Desktop and making it a successful client solution.Chris talks about the internal culture at Nebula, how he looks out for innovation opportunities and what excellence means to him. He shares the new tech that he's excited about and why MSPs should embrace AI.Mentioned in This EpisodeCybersecurity experts: HuntressUK cyber assurance standard: IASMECloud marketplace: Pax8IT management software: ConnectWisePSA tool: AutotaskAccounting software: Xero365 management tool: inforcer365 management tool: Inside AgentCybersecurity compliance: OneClickComplyCybersecurity platform: SentinelOneCloud-native SIEM solution: Azure SentinelPodcast interview with Dray AghaAI assistant: Microsoft CopilotData management tool: Mozart DataCybersecurity accreditation (UK): Cyber EssentialsInformation security certification: ISO 27001Virtualize Microsoft desktops: Azure Virtual DesktopPodcast interview with Andy ReadmanEndpoint management: Microsoft IntuneRichard's appearance on

What is the formula for successful growth? Is there an equation or recipe that every leader and organization should follow? Nick Heddy, President and Chief Commerce Officer at Pax8, shares leadership insights on what has contributed to the success he has experienced. Highlights include: His incredible journey from being the eighth employee at Pax8 to leading its transformative growth. servant leadership, and fostering a culture of gratitude and collaboration. IQ, EQ & GQ with GQ (Grit Intelligence). Admiring leaders and his commitment to mentorship and coaching Scaling a rapidly growing company while staying true to its mission and values with an emphasis on being agile. Growing powerful communities, including with the ConnectWise ecosystem. The future of cloud solutions and the launch of Pax8's Voyager Alliance Partner Program. Follow Nick on LinkedIn and visit pax8.com/en-us/ to learn more about the marketplace and community. --- more --- If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you. Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. Together, we will explore tips and tools to increase both your influence and value. Along the way, let's crush some goals, deliver winning sales pitches, and enjoy some laughs. Danny Suk Brown and David Suk Brown train on speaking and presentation skills. They also share from their keynote entitled, “Identically Opposite: the Pursuit of Identity”. Support and Follow us: YouTube: youtube.com/channel/UCL18KYXdzVdzEwMH8uwLf6g Instagram: @twinstalkitup Instagram: @dsbleadershipgroup Twitter: @dsbleadership LinkedIn: linkedin.com/company/twins-talk-it-up/ LinkedIn: linkedin.com/company/dsbleadershipgroup/ Facebook: facebook.com/TwinsTalkitUp Facebook: facebook.com/dsbleadership/ Website: dsbleadershipgroup.com/TwinsTalkitUp

Send us a textIn this episode, Joey Pinz talks with Cole Knuth about the evolving cyber insurance landscape and its implications for Managed Service Providers (MSPs). Cole, who transitioned from the electrical industry to Pax8, discusses his journey in the tech sector and Pax8's strategic direction. The conversation emphasizes the challenges and opportunities for MSPs in the rapidly expanding cyber insurance market, projected to grow from $16 billion to $120 billion by 2032.

Cisco's 2024 Consumer Privacy Survey  reveals a growing awareness among consumers regarding data privacy and its correlation with trust in artificial intelligence. The survey indicates that 53% of consumers are now aware of their national privacy laws, a significant increase from previous years, and 81% of these informed individuals feel their data is protected. Notably, younger consumers are taking proactive steps to safeguard their privacy, with nearly half of those aged 25 to 34 having switched providers due to data policies. This shift towards privacy-centric behavior underscores the importance for businesses to prioritize transparency and secure data practices.The episode also highlights recent developments in the managed services provider (MSP) landscape, including Pax8's launch of the Voyager Alliance Partner Program, which aims to support global partners in the cloud commerce marketplace. This program emphasizes a partner-first approach, offering tailored support and tiered benefits as partners progress. Additionally, Amazon Web Services (AWS) has introduced the Generative AI Partner Innovation Alliance, connecting customers with AI and machine learning experts to develop generative AI solutions. These initiatives reflect a broader trend of leveraging partnerships and marketplaces to enhance service offerings and customer support.Host Dave Sobel further discusses the expansion of Nerdio's Manager for MSP platform, which now includes modern work capabilities for managing Microsoft 365 environments. This update aims to streamline operations for MSPs and improve efficiency with a new per-tenant pricing model that is more affordable for businesses of all sizes. The episode also touches on Evergreen's recent acquisitions of PCGIT and Netronom, as well as ConnectWise's efforts to strengthen its cybersecurity offerings in Europe through compliance with the EU's Network Information Security Directive.Finally, the episode delves into the evolving role of CIOs in navigating disruptions such as service outages and data breaches. Jennica McHugh from Accenture emphasizes the need for CIOs to advocate for funding aimed at risk mitigation and to prioritize public reputation during crises. The discussion also includes insights from Vishal V. Paraspath of Resilience, who urges industry leaders to reassess vendor reliability and risk management strategies in light of recent cyber incidents. Overall, the episode provides a comprehensive overview of current trends and challenges in the tech landscape, encouraging listeners to consider their own strategies for growth and compliance in a rapidly changing environment. Four things to know today00:00 Privacy Awareness Soars: Cisco Survey Links Consumer Trust to AI and Data Protection Practices03:13 AWS and Pax8 Launch Programs to Empower Partners in AI and Cloud Commerce Marketplaces05:06 Consolidation and Certification Shape MSP Landscape: Nerdio's Pricing Innovation, Evergreen's Growth, and ConnectWise's EU Compliance07:54 Proactive Risk Management and Compliance Take Center Stage as CIOs Turn Disruptions into Funding Opportunities  Supported by:  http://blumira.com/radio/    All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessoftech.bsky.social