Private Club Radio

New host, who dis? We welcome our new host of Private Club RadioMagician, comedian, and club entertainer Denny Corby The tables are turned as Denny chats with Gabe. In this episode, you'll learn What Gabe has been up to, who Denny Corby is, and Exciting news about the show. Make sure you follow Gabe belowLet's Play Thru YouTubefacebook.com/LetsPlayThruinstagram.com/letsplaythru/Learn about his special Ireland golf toursmygolfgrouptravel.com/letsplaythruThanks for listening We're relaunching and still learning. Thanks for your patience as we learn and grow

Medinah Country Club is led by one of the most innovative managers in the business, Robert Sereci, CCM, ECM. We'll chat with him about the changes he's brought to this historic club and what the future will hold.  Private Club Radio LIVE is sponsored by: Restream: https://privateclubradio.com/restream Concert Golf Partners: https://concertgolfpartners.com Capstone Hospitality: http://www.capstone-hospitality.com/

Michael Crandal, CNG and Peter Nanula join us to discuss leadership lessons applicable to private club managers and boards.  Private Club Radio LIVE is sponsored by: Restream: https://privateclubradio.com/restream Concert Golf Partners: https://concertgolfpartners.com Capstone Hospitality: http://www.capstone-hospitality.com/

Brian Friederichs of Capstone Hospitality shares his top 3 membership sales mistakes and how you can avoid them at your club. Learn more about how Capstone Hospitality can help your club: http://www.capstone-hospitality.com/ We're also joined by Leighton Walker of the Golf Club Talk UK podcast to chat about Europe, the UK and the current lockdown and lessons we can all learn from clubs who've pivoted successfully there.  Private Club Radio LIVE is sponsored by: Restream: https://privateclubradio.com/restream Concert Golf Partners: https://concertgolfpartners.com Capstone Hospitality: http://www.capstone-hospitality.com/

Toni Shibayama is the author of the Big Game Playbook - a guide to helping new managers successfully navigate their new club. We discuss a number of leadership and HR lessons from Toni's amazing new book. Email Toni for your complimentary copy: toni@sk-insurance.com  Private Club Radio LIVE is sponsored by: Restream: https://privateclubradio.com/restream Concert Golf Partners: https://concertgolfpartners.com Capstone Hospitality: http://www.capstone-hospitality.com/      

We chat with President & CEO of the National Club Association, Henry Wallmeyer about the 2021 outlook for private clubs. From a legislative perspective to a broader outlook, find out what NCA think is in store this coming year.  Private Club Radio LIVE is now streaming Tuesdays at 10am EST / 7am PST.  Subscribe to Private Club Radio on YouTube and get your questions answered by our guests live on the air: https://youtube.com/privateclubradio Gabe's new Golf Travel Show podcast is now out! Listen here: https://anchor.fm/gabriel-aluisy Subscribe to Let's Play Thru on YouTube: https://www.youtube.com/letsplaythru

On this episode we're joined by Peter Nanula of Concert Golf Partners alongside Dick Kopplin of Kopplin, Kuebler & Wallace and Michael McCarthy, CEO and General Manager of Addison Reserve to discuss pressing issues facing boards around the country.  These three gentlemen have over a century of combined experience helping private clubs and are generous with their advice on how to run a board more effectively and efficiently. It's a conversation you won't want to miss.  Learn more about Concert Golf Partners at: https://www.concertgolfpartners.com/ Get your copies of the ABC's of Plutonium Private Club Leadership with free personalization at: https://plutonium.club Learn more about KK&W at: https://www.kopplinandkuebler.com/ Learn more about Addison Reserve at: https://www.addisonreserve.cc    

Matt Reagan of Operation 36 shares an innovative way to grow the game and in turn grow membership at your club.  In this episode we'll learn the differences in Traditional vs. Developmental Golf Programming and why traditional programs are not working to retain beginner golfers. You'll learn about Matt's goal to get 1,000,000 new golfers into the game and why Operation 36 can be the perfect bridge to get Top Golfers into your private club.  Learn more at: https://operation36.golf/ Subscribe to Gabe's channel, Let's Play Thru: https://letsplaythru.com/subscribe  

The Club at Renaissance is a jewel in the heart of Florida's Southwest coast. The club has just completed a multi-million dollar renovation project which includes a completely new design concept for their golf course.  Co-owners Jeff Darragh and Brian Rigsby join us to talk about the process and the future of the club.  Learn more at https://www.theclubatrenaissance.com

Lily Braswell joins us from Winged Foot the site of the 2020 US Open as they begin the week. Learn about the preparations involved in preparing for a majo - and one during a pandemic.  We also chat about women in golf and Lily offers some inspiration to the ladies out there who are looking to move up the ladder in private clubs around the world. 

Michael Crandal, CNG joins us to discuss lessons from his hit book The ABC's of Plutonium Private Leadership that are even more relevant today.  Order your copies at: https://plutonium.club  

Martin Cody joins us to discuss Cellar Angels and offer a special opportunity to clubs to virtually entertain their members. Cellar Angels is a featured listing on https://ClubTalentHub.com - the club industry's virtual marketplace for booking entertainers and virtual acts.  Learn more about Martin and the charitable work they're doing at cellarangels.com. 

Today we're joined by Peter Nanula of Concert Golf Partners to discuss the impending recession and the preparations clubs should be making now.  Learn more about Concert Golf Partners: https://www.concertgolfpartners.com/  

Your future recruiter or employer is most likely checking you out on LinkedIn. So how can you put your best foot forward and set your profile up for maximum impact? Jeremy Nichols of Gecko Hospitality joins us to share his best LinkedIn profile building tips.  Connect with Jeremy on LInkedIn: https://www.linkedin.com/in/jeremycnichols/ Take an online class at the Membership Marketing Academy: https://aluisy.thinkific.com/

Gary Collins joins us to discuss the 100 Hole Challenge in partnership with Clubs Help. Learn what you and your club can do to support your local community. 

On this episode we discuss impermanence, what that means for the club industry and for ourselves.  Stay tuned until the end for an important announcement. 

On this episode we're announcing the launch of Club Talent Hub! You can check out the site at https://clubtalenthub.com/ We plan for it to become the go to play to book talent for your virtual and in-person club events. 

John Stevenson has worked in the golf industry for over 20 years - everywhere from $10/round munis to private clubs that are PGA Tour stops.  We chat about golf etiquette when it comes to the grounds crew, the tough job of course maintenance and how to create a cohesive member / staff environment.  Check out the Membership Marketing Academy: http://privateclubradio.com/academy

Julius Rhodes of mpr group joins us to discuss the difficult HR issues clubs have had to face in 2020. How do you keep a team culture alive when they are working remotely? How do you keep up morale when you’re having to make hard decisions in regards to employment? All that and more on this episode. Learn more about the mpr group: http://www.mprgroup.info/ Membership Marketing Academy: http://privateclubradio.com/academy  

Mathew Guzik is the General Manger of Tara Iti Golf Club in New Zealand - now a top 10 golf course in the world.  Matthew shares what's happening in New Zealand and at Tara Iti specifically, and how they overcame the challenges of lock down. 

Gavin Robinson is the Professional Development Manager at the Golf Club Managers Association in the UK. We chat about the impact of COVID-19 on clubs in the UK, the GCMA and much more.  Learn more at: https://www.gcma.org.uk/

Rob Balasabas is the Brand Evangelist for TubeBuddy - a plugin that helps YouTubers optimize their videos and ultimately gain more subscribers.  He's also an expert at working from home. He's been doing it for years. Over that time he's found software and habits that help make him more productive.  Rob shares those tips and ideas with us on this episode.  Check out TubeBuddy: https://www.tubebuddy.com/

Frank Vain, President of the McMahon Group joins Gabe discuss the new normal private clubs will face post lockdown.  Membership Marketing Academy: https://aluisy.thinkific.com/ McMahon Group: http://mcmahongroup.com/

Today’s guest is Kathy O’Neal, a 25 year veteran in the club industry, known for her specialty work in member enrollment and member retention through programming, communication and involvement with members in our private clubs. We discuss Kathy's thoughts on  the impact on membership – both enrollments and resignations.  Kathy provide 8 "R" words to remember:  Reality of Crisis Relationship of clubs with their members Rebound – how do we get this started and what are our members thinking/feeling? Reengage – using the research findings to help get our members back and using the club Relevance – now, more than ever, relevant programming in all club areas is important Retention – all efforts to get members to reengage and get involved will assist with retention Recruitment – these same efforts will also assist with increased recruitment as members share their club Recovery – all of the things discussed above will make recovery easier and faster Contact Kathy: kathy@yourclubexpert.com  

Jeff Dekruif, CCM, is the AGM and CFO of Blackhawk Country Club.  Miles Tucker is the GM/COO of Hillcrest Country Club. Together they join Peter Nanula of Concert Golf Partners to discuss the financial side of the COVID-19 crisis. Learn how their respective clubs are adjusting and setting up for future success.  Learn more about Concert Golf Partners at: http://ConcertGolfPartners.com

New HR and staffing issues have arisen for clubs seemingly overnight. But who can help you navigate through these trying times?  Toni Shibayama of S&K Insurance has put together a comprehensive folder of resources. Find out how you can access them on this episode.  Email Toni: toni@sk-insurance.com  Learn more about Toni's firm: https://sk-insurance.com/

Pat Fereday of The Private Club Agency joins us to discuss why now is the right time to start re-building your membership pipeline. He offers tips and tactics that your club should be using right now.  He's got two exciting FREE gifts for listeners today: 1) He's giving away complimentary copies of his book, 16 Stories that Sell Memberships  2) He's giving away a complimentary Club Membership Demographic Analysis so you know what pockets of the region your members are most likely to come from.  Email Pat at: patrick@privateclubagency.com for a free copy of the book

During these times member safety and accessibility is critical and Jason Patronas' new technology can help.  Jason created Scan-N-Score which is a digital scorecard solution for clubs. It's a way for you to stay safe, help the environment and  cut expenses at the same time.  There's no app for members to download, they simply scan a QR Code and start scoring. It also integrates directly with ForeTees if your club uses that.  Learn more at https://scan-n-score.com/ Email Jason at: sales@apparationllc.com  or scorecard@foretees.com

Brendan Blowers of Palmetto Technology Group joins us to discuss the steps you can take to keep your club secure while employees are working from home. Cybersecurity is more important than ever when staff is stretched out into different locations and Brendan will show you how you can stay safe and secure.  Download the 18 Ways You Can Make Remote Work Secure: https://cdn2.hubspot.net/hubfs/1835175/18%20THINGS%20remote%20work%20infographic%20-%20online%20purpose.pdf Learn more and subscribe to the PTG newsletter: https://www.goptg.com/

Jay Delisng joins us to discuss his PGA Tour career as well as his hospitality business focused on providing exclusive experiences for golfers. Learn more about Jay and check out his podcast at: http://jaydelsinggolf.com/ Your members need entertainment and the Let's Play Thru Show needs your help. Please subscribe and share the show with your members: http://letsplaythru.com/subscribe. 

With club members stuck at home and feeling disconnected, what better way to bring them together than a glass of wine and a story! Martin Cody of Cellar Angels talks to us about virtual wine tastings. They're a great way to keep your private club members entertained, engaged and ultimately RETAINED during quarantine. Visit http://cellarangels.com or email Martin directly at martin@cellarangels.com to book a virtual wine tasting.

We're all stuck working from home, so Hannah Eanes of the Professional Club Marketing Association shares her best practices on being the most productive you can be from home.  Private Club Leaders International Roundtable Recordings:  https://youtu.be/Ufn-lwTVi3k https://youtu.be/u12GHBTddak  

Are your members stuck at home? Finding ways to connect your members and keep them entertained is vital right now. Denny Corby has a solution.  For a limited time, he's offering a virtual magic show for your members to participate in online....and IT'S AWESOME! Learn more about his virtual show here: https://www.dennycorby.com/virtualclubshow  Call to book Denny:  570-352-6608 

PCR Update for March 23rd. 

Around the private club industry I'm seeing stories of the amazing good that's being done. On this episode we'll highlight the work happening at clubs around the country and specifically the gift Scott Lockwood made to his staff by directing a portion of his own salary to the employee fund.  Here's a copy of Scott's letter: https://www.linkedin.com/posts/scott-lockwood-ccm-84420517_cmaa-support-notalone-activity-6646491558742933504-yUlz I hope his story inspires you. 

Michael Crandal, CNG joins us to discuss the very difficult decisions facing club leaders at this time. Should you close or stay open due to Coronavirus (COVID-19)? Michael and Gabe share their opinions and advice. 

Alan Achatz joins us to give his advice and opinion on what measures clubs should take to ensure safety of members and staff.  Please share this show with colleagues.  Resources: http://nationalclub.org/coronavirus http//:membertext.net  

BREAKING news and information for clubs on COVID-19 as of March 12th, 2020.  National Club Association Resources: https://www.nationalclub.org/coronavirus Member Text Free Tool: http://membertext.net Concert Golf Partners' Financial Resources for Clubs: http://concertgolfpartners.com

Passion Graham is the Clubhouse manager of Desert Mount Club in Scottsdale, Arizona. But her story is no ordinary one.  As a woman of color she is breaking all the stereotypes of what a club manager should be, and inspiring the next generation of leaders to reach their goal.  She recently won the Joe Purdue scholarship from CMAA and she'll talk about what that means to her as someone who started out in fast food and ended up as clubhouse manager of an elite property.  Her story is inspiring and uplifting. Enjoy!

Diana DeLucia is the publisher and principal at Golf Kitchen. She's a photographer, author and now hosts her own awards show for the private club industry's top culinary talent. Her work with private clubs is second to none. ' Learn more at http://golfkitchen.com Visit our sponsors at http://MemberText.net and http://concertgolfpartners.com 

This week you'll hear Gabe's story of the disasters that befell him in Ecuador and how he decided to handle the adversity that was presented to him. It's an inspiring lesson for all of us. 

Michael Crandal, CNG shares a remarkable piece of wisdom for clubs struggling to maintain their "brand" prestige. Enjoy this re-broadcast of a classic. Watch the video here: https://youtu.be/_Q5-4NRHSXc

Have you ever wanted to start something new. But maybe felt paralysis of analysis? Overwhelmed? Scared? Chris Krimitsos has written the book that is the antidote. It's called Start Ugly and it's available for pre-order right now. Order it here: bit.ly/start-ugly On this episode you'll hear Gabe's foreword that he wrote for the book. It's his origin story of how he became an international speaker, author and podcast host - all because he followed the simple advice inside this book.

On this episode, Joe Trauger of the National Club Association joins us to discuss legislation impacting clubs around the country. Find out what the NCA is focused on in the coming year.  Joe also discusses the Iowa Caucuses and the election outlook.  Learn more about the NCA at https://nationalclub.org  Later on the show.... The Golf Digest Hot List is the most extensive equipment review that is published right at the beginning of the new golf season (2019 list for reference.) Two editors that lead in creating Hot List, Mike Johnson and Mike Stachura join us to discuss the process.  The road to the hot list is particularly interesting – over 100 days of testing, thousands of air travel miles, 30,000+ shots taken, several hundred clubs, a group of PHDs that evaluate the final data/studies and much more (stats above to be confirmed). As Mike & Mike have done early testing of the full range of 2020 equipment, they’ve identified some very interesting trends, in addition to what the individual brands are saying. The 2020 list will also include a new feature that asks users a few questions pertaining to their game and then recommends the best fits within each club category. See this year's Hot List here: https://www.golfdigest.com/hot-list#golf-clubs

So you just landed your new dream management job. How do you win the hearts and minds of your new staff and how do you prioritize which tasks you need to tackle first? On this episode, Alan Achatz, will share his process with you.  Alan is also a club safety expert and he'll share some things you should look out for at your club or that new club you walk into. 

On this episode we'll discuss the top 3 club management lessons learned from Gabe's trip to Qatar and the beautiful Education City Golf Club.  Lesson #1 Capitalizing on Culture: What can you do to tap into your community's unique culture? Lesson #2 Innovation Breeds Excitement: What are some innovations you can add to your club's practice facility to separate yourself from the competition? Lesson #3: Reduce Friction Points & Create Safe Spaces: What safe spaces / amenities can you create at your club so that members feel it's their second home? Hope this episode gets you thinking!

We should work together in 2020.  http://privateclubagency.com. 

Leighton Walker, of Cirencester Golf Club and the Golf Club Talk UK podcast, joins us to discuss some trends he's seeing in the United Kingdom & Europe.  Later on, Leighton and Gabe discuss their favorite episodes of the Golf Club Talk UK podcast. If you haven't already subscribed, you should do that now. Each month, Leighton teams up with Eddie Bullock to deliver some amazing golf club industry education.  Here's a link to listen and subscribe to Golf Club Talk UK: http://golfradionetwork.com/golf-club-talk-uk/ Finally, you'll find out what Leighton's approach is when taking over a new club. As a manager, how does he tackle the challenges he walks into and how does he prioritize? You'll find out the answer in today's episode. 

On this last episode of the decade, we focus on the number one way to find success in the 20's.  Get a free copy of 16 Stories that Sell Memberships at:  https://privateclubagency.com/stories/

On this episode we chat with Marianne Nicholson from The Club at Hammock Beach in Palm Coast, Florida. You'll learn about this special club and what it has to offer. Learn more at https://www.theclubathammockbeach.com/ Today (December 23rd) is your last chance to win a $25,000 Marketing package from the Private Club Agency. You could win a social media campaign, direct mail campaign, brochure design and video production from us.  Enter at https://privateclubagency.com/gift    

On this episode, Chris Krimitsos, producer of the Let's Play Thru show, interviews Gabe on his recent trip to the Middle East.  Gabe spoke to the Club Manager's Association in the Middle East countries of Qatar, Oman and Dubai and brings back a number of lessons he learned from the region.  It just may surprise you.  Visit http://letsplaythru.com/subscribe to watch the journey unfold.