Talk’n TRM

In this special extended episode of Talk'n TRM, host Bex Deadman is joined by three expert guests — Joël Marier, Mike Blakey, and Julian Penney — to explore the newly released ISO 31031: Managing Risks for Youth and School Trips. All three guests played a key role in the development of this important international standard. As members of ISO Working Group 9 (WG9), Joël, Mike, and Julian were part of a team of more than 30 global experts who contributed comments, suggestions, and expertise to improve and shape the final standard. In this episode, the group discusses the origins of ISO 31031, why it was needed, and how it supports those involved in planning and managing youth and school travel.  Drawing on their own experiences in education, travel safety, and standards development, Joël, Mike, and Julian share their insights on what makes ISO 31031 so significant and how it sets a new benchmark for safety in youth and school travel. Links TC262: https://committee.iso.org/home/tc262   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com Contact Joël: https://www.linkedin.com/in/jo%C3%ABl-marier/  Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to the final part of our 3-part series, April's Story, on Talk'n TRM: The Traveller Files! In Part 1, we shared April's real-life travel story and left you with a difficult choice to consider. In Part 2, I was joined by Jessica Inglis as we discussed how we might feel in April's position, and what decisions we would have made. Now, in Part 3, we bring everything together. I'm joined by the incredible Carolyn Pearson—CEO and Founder of maiden-voyage.com—a true pioneer in Inclusive Travel Security. Carolyn's work focuses on empowering individuals, corporations, and travel providers to make travel safer and more inclusive for everyone, no matter their background, identity, or circumstances. In this episode, Carolyn brings her wealth of experience and insight to offer practical advice on how to handle complex and high-stress travel situations like April's. We discuss the importance of empathy, preparedness, and inclusive risk management in real-world travel. If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk   #TravelRiskManagement #InclusiveTravel #BusinessTravel #TalknTRM #AprilStory #MaidenVoyage #TravelSecurity #Podcast #WomenInSecurity #DutyOfCare

In this episode of Talk'n TRM, host Bex Deadman is joined by Bryan Conant, a seasoned safety and security professional with over a decade of experience across personal security, GSOC operations, intelligence analytics, building security, and travel risk management. Now working within the travel industry, Bryan is pioneering a new business model focused on improving safety for leisure travellers. Combining his passion for travel and security, he is adapting ISO 31030 and ISO 31031 standards—typically applied to corporate travel risk management—into frameworks designed to protect non-corporate and leisure travellers. Bryan shares his fascinating journey from the security industry into travel, highlighting the often-overlooked risks of leisure travel and the lack of contingency planning that many people neglect when organising holidays. He also discusses the knowledge gap surrounding security in leisure travel and the importance of incorporating practical safety measures. Bryan also provides valuable insights and practical advice, offering his top tips on staying safe while travelling, whether for business or pleasure. Join Bex and Bryan as they delve into how security practices can enhance the travel experience, empowering travellers to feel more confident and prepared wherever they go.   Podcast Links Defensive driving video and interview with the driver USA Smart Traveler Program UK Traveler Alert Registration   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Bryan: https://www.facebook.com/profile.php?id=61568564399936 https://www.foratravel.com/advisor/bryan-conant Clemark Studios - https://www.clemarkgroup.com/studio/    

In this episode of Talk'n TRM, host Bex Deadman is joined by Stan Ayscue, a seasoned security professional with over 20 years of experience in international risk management and bespoke security consulting. Currently working with Exlog Global, a veteran-owned risk solutions provider, Stan draws on his extensive expertise to help clients mitigate risks and protect their people and assets. Stan's impressive career includes serving as an Airborne Team Leader in the 82nd Airborne Division at Ft. Bragg (now Fort Liberty), NC, and working across 25+ countries, including Pakistan, Ukraine, Nigeria, and Mexico. His areas of expertise range from journey management and intelligence to maritime security, covert investigations, and insider threat solutions. Stan and Bex discuss how the travel risk management industry has evolved over the years, particularly in how people source information. Social media has transformed the way risks are assessed, but Stan emphasises the importance of focusing on the risk, not just the threat. He encourages critical thinking by asking questions such as “Yes, but what else?” and consistently challenging assumptions with “Why?”. Stan also shares his unique perspective on the evolving security landscape, encouraging businesses and individuals to think critically and proactively about risk. This episode is packed with expert insights on travel risk management, strategic thinking, and the importance of staying ahead in an ever-changing world. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Stan: Linkedin:  Stan Ayscue | LinkedIn Exlog Global Website: Home | Exlog Global Email: sayscue@exlog-global.com Clemark Studios - https://www.clemarkgroup.com/studio/   #TalknTRM #TravelRiskManagement #ISOStandards #SustainableTourism #YouthSafety #RiskManagement #Governance #InternationalStandards 

In this episode of Talk'n TRM, host Bex Deadman is joined by Joël Marier, a passionate advocate for safety, sustainability, and social impact. With extensive experience in social enterprise, strategic planning, risk management, and international standards development, Joël has dedicated his career to creating safer, more inclusive environments for vulnerable groups, including youth. Joël shares his journey into the world of standards development, which began with a tragic news story about a young boy who lost his life during a canoeing trip. This event inspired him to take action, ensuring such incidents could be prevented in the future. His work then has since focused on international standards like ISO 31010 and ISO 31031, which aim to enhance risk management and travel safety. With a career rooted in creating positive change, Joël emphasises the importance of proactive risk management, effective governance, and collaboration to drive innovation and safety in travel risk management.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Joël: https://www.linkedin.com/in/jo%C3%ABl-marier/  Clemark Studios - https://www.clemarkgroup.com/studio/   #TalknTRM #TravelRiskManagement #ISOStandards #SustainableTourism #YouthSafety #RiskManagement #Governance #InternationalStandards 

Welcome back to Talk'n TRM: The Traveller Files! This episode is Part 2 of our special 3-part series, April's Story. In Part 1, we shared April's gripping travel story and left you with a choice: What would YOU do in her situation? Today, I'm joined by Jessica Inglis as we dive into how we would feel in April's shoes and discuss the decisions we might have made. After reflecting on the possibilities, I'll reveal what April actually did and how her choice shaped the outcome of her journey. But the story doesn't end here. Stick around for Part 3, where we'll unpack the lessons learned from April's experience and explore how her story can inform smarter travel risk management practices. Don't miss this engaging discussion that combines real-life stories, decision-making dilemmas, and practical insights for travellers everywhere.   Share your perspective with Bex on LinkedIn at https://www.linkedin.com/showcase/talk-n-trm-the-podcast/about/   You can also read April's Story here: https://8phaseconsulting.com/aprils-story-talkn-trm-the-traveller-files/

Join host Bex Deadman for another riveting episode of Talk'n TRM, as she sits down with Shaun Boulter, a seasoned security and crisis management expert with over 28 years of experience.   With a background in the British Military, Shaun brings a wealth of knowledge to his role as Global Head of Security and Operations at AXA Partners. His extensive experience spans various roles, including Head of Crisis and Security Management for a leading risk consultancy company based in Singapore, and managing the Security & Risk department for Perot systems in London.   In this episode, Shaun delves into the intricacies of corporate insurance, debunking common misconceptions. He emphasises that while insurance is vital, it doesn't save lives or provide immediate support during incidents. Shaun also sheds light on ISO 31030 and his efforts to help clients align with this standard, highlighting the importance of proper adherence.   Reflecting on his military background, Shaun shares his journey into civilian crisis management and travel risk management. He elucidates the differences between crisis management, assistance, and travel risk management, illustrating how they intertwine to ensure the safety and security of individuals and organisations. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Shaun: https://www.linkedin.com/in/shaun-boulter-318b4b/ https://www.axapartners.com/en Clemark Studios - https://www.clemarkgroup.com/studio/

This episode of Talk'n TRM: The Traveller Files brings you something a little different. Titled April's Story: What Would You Do?, Bex reads a true account of April, a woman on a business trip faced with a difficult decision. But here's the twist - she's not sharing the ending. This is a new format for The Traveller Files episodes, and Bex is inviting you to be part of the story. As you listen, put yourself in April's shoes. What choice would you make? What factors would guide your decision? Once you've had time to reflect, we'd love to hear your thoughts. Share your perspective with Bex on LinkedIn at https://www.linkedin.com/showcase/talk-n-trm-the-podcast/about/   You can also read April's Story here: https://8phaseconsulting.com/aprils-story-talkn-trm-the-traveller-files/

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she welcomes Rob Westwood, a seasoned expert with 40 years of experience in hospitality technology.   With a career spanning four decades, Rob Westwood has been at the forefront of hospitality technology, witnessing significant developments in operations and guest expectations. His expertise lies in data management, vendor integration, and navigating the complexities of General Data Protection Regulations (GDPR) in the hospitality industry. Rob's extensive experience includes working with renowned hotel brands across EMEA and North America, offering valuable insights into technology adoption and data privacy.   In this episode, Bex and Rob delve into the intersection of hospitality and technology, shedding light on data protection and privacy concerns for travellers. Rob shares his wealth of knowledge on managing guest data within hotel technology stacks and the importance of ensuring compliance with GDPR regulations. Drawing from his vast experience, Rob discusses the challenges posed by evolving technology and the critical need for travellers to safeguard their personal data. He highlights common misconceptions and offers practical advice on protecting sensitive information while on the go.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Rob: https://www.linkedin.com/in/rob-westwood-09140612/   Clemark Studios - https://www.clemarkgroup.com/studio/

In this gripping episode of Talk'n TRM: The Traveller Files, we hear Carolyn Pearson recount an astonishing tale of resilience and survival from her gap year in Australia. What started as a travel adventure with family friends took a shocking turn when Carolyn found herself and a friend abandoned in the harsh, isolated expanse of the Australian outback. With only her handbag and a bottle of water, Carolyn was picked up by a passing truck driver picked who took her to safety in Alice Springs.  Our insightful host, Bex Deadman, reflects on Carolyn's story, emphasising how much times have changed with the advancements in technology and communication. Bex explores how the limitations of the past amplified vulnerability, making contact with loved ones or seeking help much harder. She delves into the importance of modern travel safety practices, the essential knowledge of diffusing tense situations, and strategies to ensure personal safety when traveling solo.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

In this episode of Talk'n TRM, Bex is joined by Robin Jones, the founder and former CEO of MySafeBase. With an illustrious background spanning over 20 years in the UK Military and USDOD Close Protection, Robin is a seasoned expert in global security risk management. Having navigated both corporate and hostile environments, he brings a wealth of knowledge and experience to the table. In this engaging conversation, Robin shares the inspiration behind MySafeBase, his innovative technology designed to revolutionise risk management. He discusses the shortcomings of working in silos and the importance of seamless communication and information sharing in ensuring effective risk mitigation. Robin elaborates on the critical aspect of response time in travel risk management, emphasising that it's not just about answering a call but taking swift and decisive action when travellers encounter issues.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Robin: https://www.mysafebase.com/  https://www.linkedin.com/in/robinmjones77/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the diverse narratives of travel and glean valuable insights. In this episode, Jennifer Milton shares a humorous yet cautionary tale of her son's journey to Hawaii, a lesson in cultural differences that took an unexpected turn. Jennifer had forewarned her son about the stark contrast in attitudes towards public urination between Europe, where it's commonly accepted, and America, where it can lead to legal trouble. However, the allure of Hawaii's surf was perhaps too distracting, and her son found himself on the wrong side of the law. Our insightful host, Bex Deadman, reflects on the crux of this comedic misadventure—the importance of communication and preparedness in unfamiliar territories. Bex highlights the necessity of checking in regularly, having contingency plans in place, and being aware of cultural norms to avoid unintended legal complications. The episode delves into the broader theme of cultural sensitivity and adaptation. Bex emphasises the significance of understanding and respecting the customs of the places we visit, ensuring a smoother and trouble-free travel experience. The mishap becomes a reminder that even in seemingly lighthearted situations, cultural awareness plays a pivotal role in navigating the complexities of global travel.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM).   With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned companies like International SOS and Global Excel, he's travelled the globe, both for work and as an expatriate, gaining invaluable insights into travel security, assistance, and insurance.   A German national now settled in Switzerland, Birger founded Oldorff Consulting, where he assists providers and insurers with market entry, sales tactics, growth strategies, and product development. Simultaneously, he provides corporate clients with expert guidance in procuring and implementing TRM solutions.   In this episode, Birger and Bex delve into travel risk management from an insurance perspective. Birger shares his childhood experiences in Congo, where makeshift plans for safety involved plastic boats—a stark reminder of the rudimentary approach still prevalent in some organisations today.   Driven by his desire to make the world a better place, Birger emphasises the importance of effective communication in TRM. He encourages collaboration with travel risk managers, experts, and seeking help when needed.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Birger: Email: birger.oldorff@oldorff-consulting Web: www.oldorff-consulting.com Linkedin:   https://www.linkedin.com/in/birger-oldorff/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another episode of Talk'n TRM: The Traveller Files, where we unravel the tales of business travel and reflect on the lessons learned. In James Kington's final story of the year, he takes us on a suspenseful border-crossing journey between Russia and Kazakhstan in the heart of winter. As James recounts his experience flying into Russia, only to embark on a midnight mini-bus journey to Kazakhstan, the tension builds at the border. Confronted by a stern figure armed with a machine gun, James finds himself in a nerve-wracking situation as his passport is taken away, leaving him in uncertainty in the middle of the night. Our host, Bex Deadman, reflects on the psychological impact of such border-crossing scenarios. Bex highlights how, in James's case, the unfamiliar process triggered panic, emphasising the importance of communication and knowledge-sharing among staff who have experienced similar trips. Had there been a prior exchange of information, James might have navigated the situation with greater ease. The episode delves into the significance of peer-to-peer knowledge transfer within organisations, especially when it comes to unique travel experiences. Bex explores how sharing insights and tips can alleviate anxiety and uncertainty, fostering a more informed and resilient community of business travellers. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk  

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with Patrick Kane, Director of Security at a US corporation with global operations.   With over 20 years of experience in private-sector corporate security, Patrick brings a wealth of knowledge to the table. He is heavily focused on developing and implementing mitigation measures to support a highly mobile global workforce and multiple travellers. Patrick's expertise includes pre-travel risk assessments, coordinating secure transportation, and journey management.   In addition to his corporate role, Patrick is actively involved in professional organizations. He serves as the Chair of the ASIS International Santa Barbara Ventura Chapter #21 and is the President of the Corporate Executive Protection Leadership Council (CEPLC). He also spearheaded the creation of a Travel Risk Working Group within ASIS International.   In this episode, Patrick shares his insights into travel risk management, highlighting its importance in everyday travel, not just in high-risk locations. He reflects on his journey into the security industry, recounting a high school trip to Mexico that inspired his career path. Patrick's passion lies in helping and supporting people, especially those who may lack their own experiences to draw upon. Don't miss this engaging conversation as Patrick Kane sheds light on the evolving landscape of travel risk management and the crucial role it plays in ensuring the safety and security of travellers worldwide.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Patrick: patrick.kane.cpp@gmail.com https://www.linkedin.com/in/patrickkane2/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to a reflective episode of Talk'n TRM: The Traveller Files, where we delve into the personal experiences that shape our understanding of travel risk management. In this episode, Mike Causey shares a poignant story that unfolded during his time living in China—a moment that made him acutely aware of how life can change in the blink of an eye. Mike recounts a cycling incident during his daily commute to work. A simple act—a car door opening unexpectedly in front of him—turned into a life-altering event. The absence of a helmet, a common practice in China, magnified the impact of the incident. Our host, Bex Deadman, reflects on the cultural nuances embedded in Mike's experience. Bex explores the influence of cultural norms on behavior, noting how the commonality of not wearing helmets in China contributed to Mike's choice. This cultural piece becomes a crucial aspect of understanding and managing travel risks, emphasising the importance of adapting practices to local customs. The episode delves into the broader theme of life's unpredictability. Bex reflects on the sudden speed at which circumstances can change, even in the seemingly mundane aspects of daily life like a routine commute. This serves as a poignant reminder that travel risk management is not solely about the extraordinary events but also the everyday moments that can have lasting consequences.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this insightful episode of Talk'n TRM as she sits down with Barry Fleming, a seasoned marketing professional with over 30 years of experience in the corporate travel industry. Barry has worked with leading travel management companies worldwide, driving sales growth and enhancing brand messaging. His expertise encompasses customer relationship management, online marketing, and both internal and external communications. In this engaging conversation, Barry sheds light on the importance of reframing the language around travel and travel risk management, particularly emphasising the need to move away from negative connotations associated with traveller tracking. He underscores the vital role of executive involvement in travel management programs and stresses the significance of effective communication across all levels of the organisation. Barry also addresses the common oversight of travellers when it comes to considering finer details, highlighting the assumption that the organisation has addressed all necessary aspects of travel safety.   Don't miss this episode as Barry Fleming shares invaluable insights into the evolving landscape of corporate travel and the critical role of marketing in driving business performance and achieving commercial goals.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Barry: https://www.linkedin.com/in/barryfleming/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another episode of Talk'n TRM: The Traveller Files, where we explore travel through real-life stories and expert insights. In this episode, Alexandra Hoffman shares two contrasting tales that shed light on the varying degrees of incidents that can impact employees on their journeys. The first story recounts an employee who was taken hostage while on holiday—a rare and distressing event that highlights the unexpected challenges travellers may face. The second story shifts the focus to a more common concern—an employee hesitant about travel due to a medical condition, delving into the nuanced intersection of health and travel. Our host, Bex Deadman, reflects on the contrasting nature of these incidents. She underscores the importance of recognising the diverse range of challenges employees may encounter, emphasising that care and support from the company should extend beyond traditional business trips. Bex passionately addresses the disheartening response of some who questioned why the company should assist the employee in the hostage situation, arguing that the responsibility does not fall on them since it was a personal trip. Bex challenges this perspective, expressing her anger and emphasising the moral obligation companies have to prioritise the well-being of their staff, regardless of the circumstances. The episode also delves into the realm of travel insurance, particularly concerning pre-existing medical conditions. Bex explores the moral duty companies have to provide comprehensive support for employees, ensuring that their health concerns are not dismissed and that adequate insurance coverage is in place.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this episode of Talk'n TRM as she sits down with Laurie Young, a multifaceted professional with a background in Physics and Computing from Imperial College.   With a diverse career spanning academia and the tech industry, Laurie has honed a wide array of technical and business skills. From academia to startups and development agencies, Laurie's journey led him to his current focus on leveraging software to enhance businesses of all kinds.   In this engaging conversation, Laurie delves into the intersection of technology and business, aiming to simplify complex concepts for audiences. He shares insights from his projects involving travel risk management, emphasising the role of technology in driving innovation and progress.   Drawing from his experiences, Laurie discusses the pivotal moments that underscored the importance of travel risk management, highlighting near-misses within companies. He also addresses the challenges in bridging the gap between travel managers and risk management companies, emphasizing the need for better understanding and collaboration between the disciplines.   Don't miss this episode as Laurie Young shares his passion for leveraging technology to drive positive change and enhance business outcomes. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Conact Laurie: Web: laurieyoung.co.uk Instagram: @laurieyoungtechnology Twitter: @laurieyoungtech YouTube: https://www.youtube.com/@LaurieYoungTechnology Linkedin: https://www.linkedin.com/in/laurie-r-young/   The Airline Industry's Problem with Absolutely Ancient IT   Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the intricate tales of business travel, shedding light on the nuances of travel risk management. In this episode, James Kington takes us on another riveting journey, this time recounting his eye-opening experience with security protocols in a diamond mine in Botswana. James vividly describes the disconcerting moments when he found himself unaware of the security procedures, leading to being randomly selected for a strip search multiple times in a row. The confrontational, physiological, and emotional aspects of his experience highlight the critical importance of understanding industry-specific security protocols, especially when transitioning between industries or roles. Our host, Bex Deadman, reflects on the broader implications of James's story. Bex emphasises the significance of not assuming a universal knowledge stack when it comes to security procedures. She delves into the wisdom derived from James's extreme situation, highlighting how the lessons learned can be applied across various industries and roles. As Bex navigates the complexities of James's experience, she underscores the crucial nature of awareness, preparation, and adaptability when faced with unfamiliar security measures. The episode serves as a reminder that the confrontations, both physiological and emotional, can occur in any business travel scenario. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.  If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in this episode of Talk'n TRM, as she sits down with Russell Price, a leading figure in the Risk & Resilience field for over two decades. With extensive experience working with organisations and contributing to the development of standards with the BSI and ISO, Russell has been instrumental in shaping industry best practices in Risk, Resilience, and Business Continuity. His work spans across various committees, focusing on developing new standards and guidance to enhance industry practices.   In this engaging conversation, Russell delves into his passion for making a positive impact in the world through his work. He shares insights into the evolution of standards in travel risk management and addresses common misconceptions about standards, emphasising their role in supporting rather than hindering organisations.   Russell also highlights the importance of companies prioritising the well-being of their people, stressing that a legal duty of care extends beyond customers to employees. With a focus on ISO 31030, he emphasises the value of aligning to the standard and conducting regular internal audits, even though it may not be certifiable.   Don't miss this episode filled with valuable insights into risk management, resilience, and the importance of prioritising the safety and well-being of individuals in organisations. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Russell: https://www.linkedin.com/in/russell-price-risk-continuity/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another gripping episode of Talk'n TRM: The Traveller Files, in this poignant episode, we delve into a remarkable story of compassion and resilience as Mike Causey recounts the actions of his company on the fateful day of the London tube bombings on 7th July 2005. Mike vividly describes how, in the face of chaos and uncertainty, his company immediately shifted their focus to the safety and well-being of their staff. Dropping everything else, the company's priority became identifying the whereabouts of their employees and ensuring they were safe. It's a testament to the human element in travel risk management—recognising that people's safety should always take precedence. Our host, Bex Deadman, reflects on the profound impact of such events on individuals and organisations. She emphasises the importance of treating travel risk management as people risk management, stressing the necessity of robust communication channels and the imperative to know the whereabouts of employees during crises. As Bex explores the aftermath of this tragic event, she sheds light on the lasting impact it can have on individuals and how a company's response can shape not only the immediate outcome but also leave a lasting imprint on the employees involved. Mike Causey's experience serves as a powerful example of how a company's commitment to its people during times of crisis can resonate throughout an individual's entire career. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in an enlightening episode of Talk'n TRM, as she welcomes Stephen Barth, the founder of HospitalityLawyer.com, to the show.   Stephen Barth is a prominent attorney and author, known for being the author of Hospitality Law and coauthor of Resturant Law Basics. As the founder of HospitalityLawyer.com, he has established a platform for legal resources and industry insights tailored to the hospitality sector. Additionally, Stephen is the mastermind behind the annual Hospitality Law Conference series and the Global Travel Risk Summit series.   In this engaging conversation, Stephen delves into the mission of the Global Travel Risk Summit, emphasising its focus on travel risk education and crisis management training. He highlights the importance of immersive experiences and real-world scenarios in preparing travel managers and security directors for potential crises.   Stephen also addresses the need for flexibility in policies, particularly concerning the unique challenges faced by women travellers. He advocates for inclusivity and collaboration in policy-making to ensure that the needs of all travellers are met effectively.   Furthermore, Stephen sheds light on the Corporate Manslaughter Act in the UK and underscores the paramount importance of prioritising people's safety and well-being above all else. Don't miss this insightful discussion on travel risk management, policy-making, and the imperative of putting people first. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Stephen: - https://hospitalitylawyer.com/ - https://stephenbarth.com/ - https://globalgurus.org/hospitality-gurus-top-30/ - https://www.facebook.com/hospitalitylawyer - https://www.linkedin.com/company/hospitalitylawyer-com/ - https://www.youtube.com/channel/UCwoAj71eIQ672nG3MR7X6nQ - https://twitter.com/hospitality_law - https://www.instagram.com/hospitality_law/ - https://www.instagram.com/gtrsummit/ - https://twitter.com/GTRSummit - https://twitter.com/StephenBarth   Contacts: - Ross Pratt - https://www.wings.travel/ - Bruce McIndoe - https://mcindoeriskadvisory.com/ - Dale Buckner - https://www.globalguardian.com/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, where we explore the unpredictable world of business travel through the eyes of those who've navigated the highs and lows. In this episode, we join seasoned traveller Vanessa Harrison as she regales us with her rollercoaster of travel mishaps during the first quarter of 2023. Vanessa's tales range from delayed flights and unexpected accommodations challenges to the frustration of lost luggage and the nerve-wracking experience of delivering presentations without essential resources. Through the hurdles, Vanessa finds inspiration in an unlikely place—a lipstick advert becomes a symbol of resilience, urging her to keep going despite the travel chaos. Our host, Bex Deadman, admirably reflects on Vanessa's unwavering resilience in the face of adversity. Bex explores the importance of maintaining a positive mindset and finding inspiration in unexpected moments during the tumultuous journey of business travel. The episode also delves into the unique challenges faced by contractors like Vanessa, who often find themselves excluded from the loop when it comes to travel planning. Bex shines a light on the ensuing questions about where the responsibility lies when things go awry, emphasising the need for clear communication and inclusive planning. As Bex shares her reflections, she underscores the inevitability of travel mishaps and the importance of having a solid plan in place to navigate through unforeseen challenges.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.  If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman for an insightful episode of Talk'n TRM, as she sits down with David Chappell, Chief Product Officer for Tripstax Technologies. Renowned in the industry for his deep understanding of all aspects of Travel Management Company (TMC) architecture and process flow, David brings a wealth of expertise to the table. With his unique ability to articulate complex problems and devise elegant solutions, he has earned a reputation for excellence in the field.   Joining Tripstax Technologies in June 2023 as Chief Strategy Officer, David was tasked with aligning the company's commercial efforts with its products and further evolving TripStax's product offering in the market. As of January 1st, 2024, he assumed the role of Chief Product Officer, leveraging his tech knowledge to drive innovation and progress within the organisation.   A free thinker known for his progressive approach to industry challenges, David's wide-ranging experience across the TMC value chain has positioned him as a leader in the field. Outside of work, he is a passionate collector of vinyl records, an antique typewriter restorer, and holds a black belt in Wado-Ryu karate-do.   In this episode, David delves into the transformative role of technology in the travel industry and how it is reshaping travel management. He highlights the importance of communication between technology and suppliers, emphasising the role of standards such as ISO 31030 in ensuring compliance and mitigating risks.   David also discusses the evolving landscape of corporate travel management, particularly in light of the pandemic, and the need for corporations to take ownership of their programs. Tune in as he shares his insights on the impact of the pandemic on travel risk management and the shifting priorities within the corporate supply chain.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact David: https://tripstax.com/ https://www.linkedin.com/in/davidjfchappell/ Clemark Studios - https://www.clemarkgroup.com/studio/  

Welcome back to Talk'n TRM: The Traveller Files, where we unravel the complexities of business travel through real-life experiences and expert insights. In this episode, James Kington, a seasoned chartered surveyor, takes us on another riveting journey—this time to a dam in Mozambique, where the lack of communication and unexpected challenges paint a vivid picture of the importance of thorough pre-travel risk assessment. As James recounts his tale, he reveals the shocking realisation that the Mozambique entity of the business was not expecting their arrival, leading to a frustrating lack of information during the initial days of their trip. Unbeknownst to them, their journey takes an even more perilous turn as they navigate through areas covered in landmines from the country's civil war, highlighting the critical importance of understanding the historical context of the destinations we visit. Bex emphasises the imperative role of effective communication between all parties involved before and during a business trip. She stresses the need to assume nothing, always ask questions, and not be afraid to say no if uncertainties arise. Bex further explores the necessity for robust processes in pre-travel risk assessments, advocating for due diligence on the countries to be visited. In this episode, she sheds light on how meticulous planning and continuous awareness can mitigate risks and contribute to the overall safety and success of a business traveler's journey.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman for an enlightening episode of Talk'n TRM, as she sits down with Gary Hurst, the innovative Founder of Mysa.   Mysa is a pioneering technology company dedicated to revolutionising corporate accommodation management. At the heart of Mysa is their platform, myo, designed to streamline the procurement, verification, booking, and management of properties. Recognised for its simplicity, effectiveness, and transparency, myo ensures all properties meet stringent standards of safety, security, and guest welfare through its unique digital verification program. Notably, myo was featured in the prestigious Business Travel Magazine Tech Hotlist in 2022.   Gary's mission with Mysa began with empowering corporate buyers to have the same level of control and confidence in managing serviced accommodation as they do with hotel or airline programs. With myo, buyers can procure verified properties directly, negotiate non-commissionable rates, and ensure high-quality inventory that meets compliance guidelines as outlined in ISO 31030.   In this episode, Gary shares his journey of founding Mysa, driven by his vision to simplify the booking process and bridge the gap in the market. He addresses pressing concerns regarding safety and regulation in accommodation, highlighting the inherent risks associated with platforms like Booking.com and Airbnb.   Utilising technology, Gary and Mysa employ rigorous risk assessment and mitigation strategies to ensure accommodation safety and security. He emphasises the need for guidelines and standards for independent properties, advocating for a recognised certification scheme to establish a minimum verification standard across all accommodations.   Join us as Gary Hurst shares his insights and strategies for transforming the corporate accommodation landscape, ensuring safety, security, and peace of mind for travellers worldwide.    Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Gary: https://www.linkedin.com/in/garyhurst/ https://www.linkedin.com/company/mysa-global/ https://mysa.global/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to another gripping episode of Talk'n TRM: The Traveller Files, where we unravel the intense narratives of business travel, delving into the heart of risk management.  In this episode, we step into the shoes of Mike Causey, whose business trip to Jakarta takes an unimaginable turn as he finds himself mere feet away from a suicide bomber detonating in a hotel. Join host, Bex Deadman, as she navigates through Mike's harrowing experience and reflects on the crucial lessons it imparts. Bex sheds light on the importance of scenario-based training, emphasising how organisations cannot afford to rely solely on the assumption that their staff will train themselves for such critical situations. As Mike grapples with the aftermath of the traumatic event, Bex explores the complex emotions of survivor's guilt, offering a compassionate perspective on the mental and emotional toll that such incidents can take on individuals. Bex underscores the necessity for organisations to provide robust support systems for employees who have faced such traumatic events. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.  If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com. 8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in a compelling episode of Talk'n TRM, as she sits down with Alexandra Delgado, the founder and CEO of Terrain 9, a specialized consultancy in field security and travel risk management. With over 15 years of industry expertise, Alexandra launched Terrain 9 with a clear mission: to assist organisations in navigating the complexities of global operations by enhancing the security of travelling and deployed personnel. Through her consultancy, she provides tailored support for organisations seeking effective security solutions, particularly in challenging environments.   In this insightful conversation, Alexandra delves into her extensive experience within the industry, emphasising the importance of attention to detail, understanding human behaviour, and engaging in meaningful conversations to comprehend individuals' perspectives and lived experiences regarding travel risk management.   Passionate and driven, Alexandra shares her inspiring journey into the industry and discusses the moments that sparked her motivation to work in this field. Don't miss out on this episode filled with valuable insights and firsthand experiences in travel risk management.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Alexandra: https://www.linkedin.com/in/rob-westwood-09140612/ Clemark Studios - https://www.clemarkgroup.com/studio/

Join host Bex Deadman in a compelling episode of Talk'n TRM, featuring Sam Cande, the CEO of Responsible Futures, a dedicated leader with a profound commitment to sustainability and social responsibility. With over two decades of experience in conferences, exhibitions, and publishing across various industries, including manufacturing, housing, sustainability, and business travel, Sam brings a wealth of knowledge to the table. Her current focus involves engaging in meaningful conversations with companies that align with her values.   In this thought-provoking episode, Bex and Sam delve into the often-discussed yet challenging reality of organisations proclaiming sustainability but falling short in practice, especially when it comes to travel decisions. They explore the intrinsic value of purposeful travel, emphasising the need for a return to responsible practices in the era of global environmental concerns.   Sam shares her personal journey, transitioning from large corporations to founding her own company, driven by a desire for a more meaningful and mindful professional experience. The conversation extends to the global repercussions of unsustainable practices and the urgent need for environmentally friendly approaches. Don't miss this enlightening discussion on Talk'n TRM, offering insights into responsible travel and sustainability from Sam Cande's extensive experience.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Sam: https://www.linkedin.com/in/sam-cande-65920012/ www.responsiblefutures.info Clemark Studios - https://www.clemarkgroup.com/studio/

Dive into an enlightening episode of Talk'n TRM as host Bex Deadman is joined by Carolyn Pearson, the CEO of Maiden Voyage. As the CEO and founder of maiden-voyage.com, Carolyn Pearson is a trailblazer in Inclusive Travel Security. With a passion for empowering individuals, corporations, and travel industry suppliers, Carolyn has garnered global recognition for her commitment to ensuring safe travel for everyone, regardless of their personal characteristics. Her influential presence in the security industry and insightful thought leadership have earned her numerous accolades and speaking engagements worldwide.   Join Carolyn as she shares her inspiring journey, she shares her experience of being stranded in the Australian outback during a gap year to founding Maiden Voyage. Discover the driving force behind Carolyn's mission to create a platform for women travellers and promote inclusive travel security.   In this captivating discussion, Carolyn sheds light on the challenges women and vulnerable people face while travelling and the importance of prioritising safety without compromising politeness. She emphasises the legal obligation of duty of care for companies and shares invaluable insights into responsible travel practices.   Don't miss Carolyn's golden advice on essential questions to ask employees before travel and her empowering motto, "never about us, with us."    Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Carolyn: www.maiden-voyage.com  https://www.linkedin.com/in/cpearson/ Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome back to Talk'n TRM: The Traveller Files, the podcast that unveils the gripping narratives of business travel, where every journey is a lesson in risk management.  In this episode, we accompany Jennifer Milton as she shares her experience of supporting people when an unforeseen avalanche in Alaska has disastrous consequences.  Host Bex Deadman guides us through the harrowing events that unfolded as Jennifer grappled with the aftermath of deaths caused by the avalanche. Despite meticulous planning, sometimes nature has its own plans, and Bex reflects on the stark reality that even with the best precautions in place, things can take a tragic turn. As Jennifer faces the challenges of the unexpected, Bex takes us on a journey through the importance of a well-crafted plan and the indispensable support from suppliers and insurance in times of crisis. Through her expert analysis, Bex sheds light on the critical role these elements play in mitigating risks and ensuring the safety and well-being of travellers, even in the face of unforeseen natural disasters.   Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

Join host Bex Deadman in an insightful episode of Talk'n TRM featuring Alexandra Hoffmann, the CEO of Crisis Ally, dedicated to empowering crisis leaders and their teams globally. Alexandra's extensive career spans the French government, multinational corporations, and NGOs, offering a wealth of experience in Business Resilience. A certified coach and yoga teacher, she holds degrees in Criminal Law, Corporate Security, and an MBA, exhibiting her multifaceted expertise. In this episode, Alexandar recounts her transition from corporate security to founding Crisis Ally, aiming to steer the industry toward resilience. She candidly shares her journey as a female professional in a male-dominated crisis management realm, emphasising her unwavering commitment to aiding people. The conversation delves into the essence of travel risk and crisis management, stressing its fundamental focus on organisational well-being and employee happiness, not merely legal repercussions. Alexandar's passion and empathy shine through as she narrates impactful stories from her corporate security experience, illustrating the core importance of caring for people within organisations.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Alexandra: https://www.crisisally.com/ https://www.linkedin.com/in/ahoffmann/ https://www.instagram.com/crisis_ally/   Clemark Studios - https://www.clemarkgroup.com/studio/

Welcome to Talk'n TRM: The Traveller Files, the podcast where we unravel tales of business and leisure travel gone awry. Join your host, Bex Deadman, as she delves into the heart-pounding world of travel risk management, dissecting the stories that leave us on the edge of our seats. In this episode, we journey to South Africa with a traveller named James, whose business trip unfolds in unexpected ways. Little did he know that the mine he was visiting would double as a safari park, adding a wild twist to his corporate expedition. Bex Deadman, our seasoned host and travel risk management expert, guides us through the challenges James faced—from airport and hotel location issues to unforeseen encounters in a unique dual-purpose destination. Through the lens of risk assessment, Bex sheds light on the crucial role these evaluations play in safeguarding both the traveler and the business. As the story unfolds, Bex navigates James's experiences, unraveling the emotions and uncertainties he encountered during this unconventional trip. Tune in as Bex Deadman provides insightful reflections and expert commentary, offering a unique perspective on how travel risk management is not just a formality, but a critical tool in ensuring the safety and success of business travellers. Join us for another episode of Talk'n TRM: The Traveller Files, where each tale is a lesson, and every journey is a risk worth exploring.    If you wish to share your own travel story anonymously,  please contact Bex at bex@8phaseconsulting.com.   8Phase Consulting - https://8phaseconsulting.com/ Bex Deadman Linkedin - https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Clemark Studios - https://www.clemarkgroup.com/studio/ Assent Risk Management - www.assentriskmanagement.co.uk

In this week's episode of Talk'n TRM, host Bex Deadman is joined by Stacey Porter, a distinguished security professional with over two decades of experience in the Department of Homeland Security. Stacey's illustrious career spans managing security personnel in the aviation and security industry. With a Top-Secret security clearance for over 20 years, his expertise encompasses working at local, state, national, and international levels, focusing on vulnerability assessment, security planning, threat and risk assessment, and investigative management operations. In this episode, Bex and Stacey delve into the disruptive impact of social media and activists on security at transportation hubs such as airports, train stations, and bus stations. They highlight crucial aspects for pre-trip planning, emphasising the significance of thorough preparation. Moreover, the conversation underscores the pivotal role of insurance and understanding coverage details. Don't miss this compelling conversation on Talk'n TRM, offering invaluable insights from Stacey Porter's extensive experience in security.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Stacey: https://porterglobalsecurity.net/ stacey@porterglobalsecurity.net https://www.linkedin.com/in/staceyporter1/    

Join host Bex Deadman in the latest episode of Talk'n TRM, featuring Damian Taylor, a former British Army Infantry officer with over 35 years of extensive security and risk management expertise across 50+ countries. Damian's insightful narrative navigates through the diverse landscape of travel risk management. From remote expeditions in Indonesia to his tenure in corporate travel risk management, he shares profound experiences and lessons learned.   Join us as Damian delves into the repercussions of the Arab Spring in 2011, shedding light on its impact on organisations and travel risk management strategies, drawing from his firsthand experiences with clients. Throughout the episode, Damian emphasises the paramount importance of preparation and robust procedures in mitigating travel risks.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Damian: TEN Risk Management Ltd - https://www.tenriskmanagement.com/ damian.taylor@tenriskmanagement.com https://www.linkedin.com/in/damiantaylor30/  

Join host Bex Deadman in a poignant episode of Talk'n TRM, alongside Andrew Neilson, a seasoned procurement and supply chain executive with over 25 years of experience and the owner of Twisted Orange. Andrew's extensive expertise includes delivering transformative change programs for global organisations. At Twisted Orange, his focus spans New Product Development, innovative farming methodologies, circular economy strategies, and optimising nutritional benefits in the food chain. Additionally, he provides end-to-end procurement and supply chain consultancy and training services to businesses of all sizes. In this episode, Andrew candidly shares his experience in corporate travel, shedding light on the mental strain it caused. Join us for a compelling conversation as Bex and Andrew discuss the critical intersection of corporate travel and mental well-being. Don't miss this insightful dialogue on Talk'n TRM, exploring the personal impacts of corporate travel.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Andrew: andy@twisted-orange.co.uk +44 7875166492 https://www.linkedin.com/in/andrewneilson1/ https://www.twisted-orange.co.uk/   Watch Andrew's Corporate Travel Video: https://fb.watch/oKI-H3Lj2k/

Join host Bex Deadman in this thought-provoking episode of Talk'n TRM, alongside Matt Griffin, the Chief Product Officer and Chief Information Officer at Traxo. A Dallas, TX native, Matt's interest in travel started early. At the age of 10, his mom, inspired by the film "Out of Africa," packed up her three sons and headed to Botswana and Kenya. This first trip abroad led to many more summer adventures. Matt has more than 20 years of experience in application development, business development, and product management in travel. As Chief Product and Information Officer, Matt guides the evolution of Traxo's products based on the company's mission to enable travel teams to achieve full program visibility for a safer, more cost effective travel program.   In this episode, Bex and Matt delve into redefining the pre-travel phase by prioritising risk management over sales. They explore the blind spots caused by using multiple booking platforms and emphasise the shift from cost control to prioritising the traveller's perspective. Don't miss this insightful conversation about reshaping the pre-travel landscape and prioritising traveller well-being. Tune in now to the latest episode of Talk'n TRM and gain valuable insights from Matt Griffin.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Matt: Learn more about Matt at https://www.linkedin.com/in/mattgriffin/ cCntact Traxo at https://www.traxo.com/.  

Join host Bex Deadman in this insightful episode of Talk'n TRM, where she's joined by the distinguished Frank Harrison, the Regional Security Director Americas with World Travel Protection, Global Security Solutions. With a robust background encompassing over 20 years of global experience in travel risk management, public security, and emergency operations, Frank brings a wealth of knowledge to the table. His extensive career includes pivotal roles with the Canadian Armed Forces, United Nations, and the US Government, handling security operations for the US Embassy in Iraq and consulting in the extractive resource sector. In this episode, Bex and Frank delve into the aftermath of the pandemic on business travel. They discuss the crucial aspect of prioritising the well-being of an organisation's people in travel, emphasising the need for meticulous pre-travel plans. Don't miss this enriching conversation that explores the impact of the pandemic on business travel and the paramount importance of prioritising traveller safety.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Frank: f.harrison@wtp.ca worldtravelprotection.com https://www.linkedin.com/in/franciswilliamharrison/  

Join host Bex Deadman in this week's episode of Talk'n TRM, as she's joined by the distinguished Jamie Williamson, Executive Director of the International Code of Conduct Association (ICoCA). With a remarkable background in international, legal, and security matters, Jamie brings a wealth of experience to the discussion. He has held significant roles, including heading the Relations with Arms Carriers Unit at the International Committee of the Red Cross (ICRC), where he advised and trained State and non-State weapons bearers, including multinational forces and private military and security contractors. In this episode, Bex and Jamie delve into the critical topic of security within Travel Risk Management (TRM). With Jamie's extensive expertise in humanitarian law and justice, they explore the essential role of security in safeguarding travellers and how it integrates into the broader TRM framework.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Jamie: https://icoca.ch/contact-us/ https://www.linkedin.com/in/jamiewilliamson1/  

Join host Bex Deadman in this thought-provoking episode of Talk'n TRM, as she engages in a compelling conversation with the experienced data protection officer and information governance manager, Allan Simpson. Allan, a fellow of the International Association of Privacy Professionals (IAPP) and a member of the Institute of Data & Marketing (IDM), brings his extensive expertise to the forefront. Through his business, "Responsible Data Use," he offers data protection and privacy management services, emphasising the value of people and their data to build trust in sharing information. Specialising in the UK hotel industry and direct marketing, Allan's mission is all about respecting privacy and encouraging everyone to become a Responsible Data User. In this episode, Bex and Allan dive deep into the use of personal data when travelling, shedding light on how to minimise the associated risks. With data privacy becoming increasingly vital, their insights provide invaluable guidance for travellers and organisations alike.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Allan: https://www.responsibledatause.uk https://www.linkedin.com/in/allansimpson https://www.linkedin.com/company/responsibledatause/

Welcome to another episode of Talk'n TRM, this week host Bex is joined by Heather Haggis, Head of Financial Services and Insurance Broking at The Advantage Travel Partnership. In this enlightening conversation, Heather takes a deep dive into Travel Risk Management from an insurance perspective. With her wealth of experience in the financial services and insurance industry, Heather provides valuable insights into how insurance plays a crucial role in mitigating travel risks. Discover Heather's top tips for travellers and travel insurance, as she shares practical advice on ensuring a safe and secure journey. Whether you're a seasoned traveler or planning your next adventure, her expertise is invaluable in navigating the complexities of travel insurance.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Heather: https://www.linkedin.com/in/heatherhaggis/ https://www.advantagemembers.com/contact-us.html  

Join host Bex Deadman in this captivating episode of Talk'n TRM, where she's joined by the dedicated security professional, Jake Newton. With a remarkable 14-year career, Jake has been deeply committed to instilling a sense of ownership in individuals and organisations when it comes to safety and security. His expertise spans training and curriculum development, high-risk emergency planning, consultative business development, and crisis preparedness. Jake's journey into security began during his distinguished service in the U.S. Air Force as a Survival, Evasion, Resistance, and Escape (SERE) Specialist. During this time, he played a pivotal role in preparing thousands of U.S. Government personnel for potential crises in challenging environments worldwide. In this episode, Bex and Jake delve into his transition from the military industry to the corporate/private sector. Jake shares his profound passion for helping people, particularly during those critical moments when they need it the most. You'll also gain insights into how Jake supports companies in enhancing their safety and security measures.   Contact Bex: bex.deadman@assent1.co.ukhttps://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/www.assent1.com   Contact Jake: jake.newton@cpps.com https://www.linkedin.com/in/jakenewton1101/  

Welcome to another episode of Talk'n TRM, the podcast dedicated to Travel Risk Management. In this episode, your host Bex Deadman is joined by the esteemed Bruce McIndoe, founder of iJet, WorldAware and Mcindoe Risk Advisory. With over 30 years in the risk management industry, Bruce is a true expert in travel risk and people risk management. In this episode, Bruce shares his insights into the world of risk management and how he ventured into this industry. With his vast experience and valuable expertise, Bruce gives us his top tips for effective travel risk management. Don't miss this engaging and informative episode of Talk'n TRM, Bruce McIndoe the 'people risk management' expert.    Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Bruce: https://McindoeRiskAdvisory.com https://www.linkedin.com/in/mcindoe/

Join host Bex Deadman in an insightful episode of Talk'n TRM, as she sits down with the esteemed Jorge Mesa, Director of Global Crisis Management at BCD Travel. Jorge's role at BCD Travel revolves around ensuring the safety of business travellers and assisting companies in fulfilling their duty of care obligations. With a wealth of experience, Jorge specialises in developing travel risk management plans, monitoring traveller exposure to risk, and orchestrating rapid interventions during incidents. In this episode, Bex and Jorge delve into the Travel Risk Management Standard ISO 31030, highlighting its relevance to all types of travel, whether overseas or domestic. Discover the importance of pre-travel risk assessment and planning, and gain insights into how this standard goes beyond high-risk destinations to benefit all travellers.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Jorge: jorge.mesa@bcdtravel.eu  www.bcdtravel.com https://www.linkedin.com/in/jmesaviesca/

Join host Bex Deadman in this episode of Talk'n TRM, as she sits down with special guest John Scott to explore the role of technology in travel risk management. John Scott, the founder and CEO of Mia Bazo and Voyage Manager, has an extensive background in engineering and computing, honing his skills with prominent institutions such as Accenture, Deutsche Bank, and UBS. In this discussion, John shares his personal experiences during the devastating Asian Tsunami in Sri Lanka in December 2004. Inspired by this event, he developed ShoutSafe, a free service that helped people notify friends and loved ones of their safety after significant events. This pivotal moment paved the way for the creation of Voyage Manager, a pioneering travel tracker that has been at the forefront of travel risk management. This epsiode showcases the remarkable journey of John Scott and the powerful impact of technology in ensuring safer and more secure travels.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact John: john.scott@voyagemanager.com john.scott@miabazo.com www.voyagemanager.com www.miabazo.com

Welcome to another episode of Talk'n TRM, in this episode, host Bex talks with Matt Holman, the founding owner of Simpila Mental Health, a global mental health ambassador and TEDx Speaker. As a business wellbeing consultant and Samaritan, Matthew's personal journey spans over 25 years of learning about mental health. From his demanding work schedule and extensive travel to the sudden loss of employment, Matt has experienced it all. But through his own challenges, he emerged with a profound purpose—to improve conversations around mental health and inspire others to share their journeys. In this deeply moving conversation, Matt opens up about his own experiences, his role as a husband and father supporting his daughters through their mental health challenges, and the importance of openly discussing mental health. Join us for a transformative episode that will encourage you to embrace your own mental health journey and inspire you to foster a compassionate and supportive environment for others. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadm... www.assent1.com Contact Matthew: https://www.linkedin.com/in/matthew-holmanmatman3103/ https://simpila.com/   #TalknTRM #TravelRiskManagement #ISO31030 #RiskManagement #CrisisManagement #Podcast #ExpertInsights 

Welcome to another episode of Talk'n TRM, your ultimate resource for all things Travel Risk Management! Join host Bex Deadman and her special guest, Patrick Rogers, Head of Risk Advisory at Alert24 and an expert in crisis management. In this episode, Patrick takes us on a remarkable journey, sharing his experiences and insights from his career in the travel risk management industry. From obtaining his MA in intelligence and international security to his pivotal role as a security advocate for human rights in Tanzania, Patrick's path has led him to navigate high-risk environments, handle kidnappings, and facilitate evacuations to assist those in dire need. Drawing from his wealth of experience, Patrick and Bex delve into the significance of ISO 31030 and discuss how this standard adds value to organisations by optimising their processes, ensuring efficiency, and ultimately saving money. Through their engaging discussion, Bex and Patrick shed light on the importance of risk management in the travel industry and how implementing ISO 31030 can be a game-changer. Gain valuable insights on how businesses can enhance their risk mitigation strategies, safeguard their employees, and ensure smooth operations even in challenging circumstances.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadm... www.assent1.com Contact Patrick: https://www.linkedin.com/in/patrick-rogers1/ https://www.wtwco.com/en-gb   #TalknTRM #TravelRiskManagement #ISO31030 #RiskManagement #CrisisManagement #Podcast #ExpertInsights 

Welcome to Talk'n TRM, your go-to podcast for all things Travel Risk Management! In this episode, join our host Bex Deadman as she sits down with the accomplished Carol Fergus, an Experienced Global Travel Manager and Director of Global Travel, Events, and Ground Transportation. In this thought-provoking conversation, Carol shares her extensive experiences in the world of travel and highlights the importance of considering people's risks in travel management. Carol explains it's crucial to understand and address the unique needs and concerns of individuals to ensure their safety and well-being throughout their journey. Through her vast expertise, Carol provides valuable insights into how organisations and travel managers can navigate the complexities of travel risk management, particularly prioritising the people aspect. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadm... www.assent1.com Contact Carol: https://www.linkedin.com/in/carol-fergus-b04aa7168/

This episode of Talk'n TRM is with David Atkin, founder of Atkin Jones Limited. David has over 25 years of experience in the travel industry, within various senior roles. He now focuses on travel safety, risk & crisis management and sustainability within the travel, leisure and lifestyle industries.   In this episode, Bex and David talk about travel safety in the leisure industry and how it has evolved over the years, including the awareness of consumers to expect tour operators to keep them safe. They also discuss sustainable tourism and responsible operations and how it's not all about carbon offsetting.   Atkin Jones Services - https://www.canva.com/design/DAFMxM7tpRE/06H5PNY6iKYw5Z9eeBueCg/view?utm_content=DAFMxM7tpRE&utm_campaign=designshare&utm_medium=link&utm_source=homepage_design_menu Sustainability Blog - https://www.atkinjones.com/post/how-do-you-talk-about-sustainability-without-talking-about-sustainability   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact David: linkedin.com/in/davidedwardatkin https://www.atkinjones.com/  

Join host Bex Deadman in this episode of Talk'n TRM as she sits down with Head of Operations at Biolytica Jennifer Milton. Jennifer is a passionate biologist advocating for sustainable travel alternatives and universal health care. In this conversation, Jennifer shares her wealth of knowledge and personal experiences, shedding light on the vital topic of health care while travelling. She shares her own personal experience of helping others deal with a crisis whilst travelling and the importance of good healthcare and insurance. Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ Contact Jennifer: https://www.linkedin.com/in/jennifermiltonprofile/