Podcasts about international sos

For companies with workers and job sites all over the world, how do you take care of every employee?Emerging technologies and digital tools are a critical part of the solution, but it all must be integrated into a sound, resilient strategy that relies on track record and local experience. This strategy needs to span time zones - and clients/partners - to ensure the health, safety and security of every colleague is paramount, no matter if they're a hybrid employee, based in an office or working on a job site.  To ensure this strategy works on the ground, you also need the right partners. Our guests for this episode are Joe Olivarez, Executive Vice President and Leader of Health, Safety, Security, Environment & Enterprise Quality at Jacobs, Dr. Myles Druckman, Global Medical Director and SVP at International SOS and Polly Willis, Strategic Account Manager and Market Lead at International SOS.

Expert Topic: Safeguarding employees against TB Guest: Dr Chris van Straten: Global health advisor for clinical governance, International SOS

Donald Trump made an astonishing return to the White House on Monday when he was sworn in as the 47th president of the United States.The inauguration, which took place at the US Capitol Rotunda building due -3C temperatures, follows four tumultuous years out of office which saw the 78-year-old Republican businessman and ex-reality star survive assassination attempts and face a series of legal cases.We asked Mike Rogers, chief security analyst west at US-based International SOS, about heightened security arrangements around the ceremony.In part two. University College London's Dr Thomas Gift, associate professor of political science and director of the Centre on US Politics, discusses Big Tech's influence and direction of policy for Trump's White House 2.0. Hosted on Acast. See acast.com/privacy for more information.

This week, Aebhric OKelly talks with Michael Templeton, a flight paramedic for International SOS, and shares insights into his role, training, and experiences working in Guyana. He discusses the daily routines of a flight paramedic, the importance of training and qualifications, and the challenges faced in a tropical environment. Michael emphasises the need for confidence and leadership skills in emergency medical services and highlights the significance of postgraduate education in making informed decisions in critical situations. He also addresses safety concerns in Guyana and the measures taken to mitigate risks. In this conversation, Michael Templeton shares his extensive experiences in austere medicine, focusing on safety protocols, real-life rescue operations, and his response to the Ebola outbreak in Sierra Leone. He emphasises the importance of teamwork, adaptability, and continuous learning for medical professionals working in challenging environments.   Takeaways Michael Templeton has over six years of experience as a flight paramedic. He works in Guyana, primarily in oil and gas operations. A typical day includes meetings, briefings, and equipment checks. There is only one paramedic on duty at a time. Working in a busy EMS is essential for gaining confidence. Postgraduate education aids in decision-making for complex cases. Safety measures are crucial when working in high-risk environments. Paramedics must be prepared to make quick decisions. Training in various medical and rescue techniques is essential. Mitigating risks is key to ensuring safety in Guyana. Safety protocols are crucial in austere environments. Real-life rescue operations can be unpredictable and challenging. Injured individuals may require improvised care in remote locations. Understanding the risks and limitations of rescue missions is essential. Ebola response requires strict hygiene and safety measures. Teamwork and communication are vital in emergency situations. New medics should learn from experienced colleagues in the field. Adaptability is key when working in austere conditions. Continuous learning and skill development are important for medical professionals. Building relationships with local staff can enhance operational effectiveness.   Chapters 00:00 Introduction to Flight Paramedicine 02:55 A Day in the Life of a Flight Paramedic 06:10 Training and Qualifications for Flight Paramedics 08:53 Preparing for a Career in Flight Paramedicine 11:54 The Importance of Postgraduate Education 14:57 Safety and Risks in Guyana 25:55 Safety Protocols in Austere Environments 26:42 Real-Life Rescue Operations 38:59 Ebola Response in Sierra Leone 47:45 Advice for New Medics in Austere Medicine

International SOS vient de sortir son rapport annuel sur les perspectives de risques pour l'année 2025. Spécialiste mondial des services de gestion de risques de santé et de sécurité, ce groupe met en lumière, dans cette étude, les inquiétudes grandissantes des entreprises pour leurs salariés en poste à l'étranger. Christophe Suptil est le directeur général chargé de la stratégie chez International SOS. Il s'exprime. À lire aussiLe système de santé français doit-il s'inspirer des autres ?

Every Saturday morning, the Weekend Breakfast Show focuses on an area of 'wellness' - health, relationships, mental health, career, home - it's all about practicing healthy habits to attain better physical and mental health outcomes. Graeme Raubenheimer speaks to Dr Chris van Straten, Global Health Advisor Clinical Governance, International SOS.See omnystudio.com/listener for privacy information.

Join us as we explore the dynamic shift from reactive to proactive corporate security leadership with Dave Komendat, former Vice President and Chief Security Officer for Boeing. In this episode, Dave shares his insights on building trust with business leaders through proactive risk management and the importance of employee safety in shaping company culture. Discover how integrating advanced tools and strategic leadership can transform your organization's approach to security.Tune in to learn:Strategies for proactive risk management and leadership trust-buildingThe role of employee safety and cultural fit in post-COVID workplace dynamicsThe benefits of the International SOS and Ontic partnership for corporate securitySimilar episodes:Aligning Security with Business Goals: Insights from Scott LindahlThe Evolution of Risk Management with Tristan FlanneryThe Future of Talent in Corporate Security with Kathy Lavinder and Rachel Briggs

When a company finds itself facing war or natural disaster how can it get staff out of harm's way, and is there any chance of ensuring business as usual?Evan Davis speaks to one business leader who helped move hundreds of staff out of Ukraine, Belarus and Russia when war broke out in 2022. Two crisis response companies explain how they have been helping clients with people and operations in Lebanon, Israel and parts of the USA recently hit by hurricanes.Plus, what is an employer's obligation in these situations, and do the same rules apply to international as well as local hires?Evan is joined by:Ann Roberts, chief people officer, Flo; James Waddington, global director of security assistance, International SOS; Elmarie Marais, founder and CEO, GoCrisis; and Anna, an employee at Wildix.Production team:Producer: Simon Tulett Researchers: Drew Hyndman and Michaela Graichen Editor: Matt Willis Sound: Pete Wise and Tim Heffer Production co-ordinator: Katie Morrison(Picture: A Ukrainian flag flies from a destroyed building in Mariupol, April 2022. Credit: Reuters/Alexander Ermochenko/BBC)

Kelly Johnstone, Senior Security Advisor at International SOS, discusses the importance of taking a proactive stance against workplace violence.

Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM).   With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned companies like International SOS and Global Excel, he's travelled the globe, both for work and as an expatriate, gaining invaluable insights into travel security, assistance, and insurance.   A German national now settled in Switzerland, Birger founded Oldorff Consulting, where he assists providers and insurers with market entry, sales tactics, growth strategies, and product development. Simultaneously, he provides corporate clients with expert guidance in procuring and implementing TRM solutions.   In this episode, Birger and Bex delve into travel risk management from an insurance perspective. Birger shares his childhood experiences in Congo, where makeshift plans for safety involved plastic boats—a stark reminder of the rudimentary approach still prevalent in some organisations today.   Driven by his desire to make the world a better place, Birger emphasises the importance of effective communication in TRM. He encourages collaboration with travel risk managers, experts, and seeking help when needed.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Birger: Email: birger.oldorff@oldorff-consulting Web: www.oldorff-consulting.com Linkedin:   https://www.linkedin.com/in/birger-oldorff/ Clemark Studios - https://www.clemarkgroup.com/studio/

The Pacific typhoon season highlights the pressing need for effective strategies to protect business travellers during natural disasters. In this episode of Biz-How-To, we explore the best practices for timely communication, emergency assistance, and disaster preparedness. Learn how to balance operational continuity with traveler safety, ensure financial readiness for disruptions, and coordinate global responses to safeguard your business from the next storm with Bala Selvam, Regional Security Manager, International SOS.   Presented by Emaad Akhtar This podcast is produced and edited by Anthea Ng (nganthea@sph.com.sg) She produces Mind Your Business, Biz-How-To and Breakfast Special segments on the Breakfast Show. Do contact her for topics: C-Suite, SME, Startups, Health-tech, Sustainability, Property, Intergenerational Family Business, Industry Outlook, Fintech and trending businesses in town.  See omnystudio.com/listener for privacy information.

Brought to you by the GBTA | Risk Committee - US. The speakers are: Valerie Ferraro, Manager, Program Operations Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT; Dr. Katherine O'Reilly, International SOS.   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Are you feeling the heat?? The month of May has the highest average monthly temperature (24-hour mean of 28.6ºC) on our very sunny island. And we're not alone in experiencing this sizzling hot weather. In fact, some of our neighbours are getting it a lot worse So how will Singapore face the potential economic losses and workplace safety challenges amid the escalating heat conditions? And how can businesses safeguard employee health and maintain productivity in the face of rising temperatures? Dr Chan Yanjun, Medical Director, International SOS tells us more. See omnystudio.com/listener for privacy information.

It is not often that the host of the Disaster zone Podcast learns about an organization that has the depth and breadth of International SOS, and not had any background on the organization before this podcast recording. Based on the guest's experience with the federal government in multiple high-level positions, you will find this podcast of great interest. Josh Dozor is General Manager, Medical and Security Assistance Services servicing the Americas at International SOS where he is responsible for the oversight and delivery of assistance services. Josh oversees the integration and delivery of international operations, medical teams, security, and a global assistance network in the Philadelphia Assistance Center, one of 26 around the world. In this capacity, International SOS provides a variety of essential services for its clients around the global including medical advice and referrals, evacuations, repatriation, international travel, and domestic workforce resilience missions.Prior to joining International SOS, he spent 13 years with FEMA (Federal Emergency Management Agency), most recently serving as the Deputy Assistant Administrator for Response, where he led an organization responsible for coordinating the federal operational response to all threats and hazards to deliver capabilities needed to save and sustain lives, minimize suffering, and protect property in a timely and effective manner. Prior to his service at FEMA, he served as the Director of Preparedness Policy for the White House Homeland Security Council. In this capacity, he developed and coordinated the administration's policies and programs related to homeland security preparedness assistance, communications, planning, and doctrine.Josh began his government service with the Subcommittee on Emergency Preparedness, Science and Technology within the House of Representatives Majority Committee on Homeland Security.  He holds a Juris Doctorate from the Widener University Law School, Wilmington, Del. and a Master's Degree in Public Health and Homeland Security from the Pennsylvania State University. Dynamis, a leading provider of information management software and security solutions, is a sponsor of this podcast. Eric Holdeman is a professional emergency manager who is passionate about providing information that can help families, businesses & governments become better prepared for disasters of all types. Hear first hand expert insights from Eric on his Podcast, Blog & EricHoldeman.com.

In this episode, we sit down with Jen Dorwood, a fascinating guest who takes us on a journey through her experiences as an Advanced Nurse Practitioner and a reality TV star. Jen shares insights into her time on the show 007: Road to a Million, where she and her partner Beth underwent intense challenges and high-stakes pressure. From her military background to her resilience in the face of health challenges, Jen's story is one of inspiration and determination. Join us as we delve into Jen's incredible journey and learn about the life-changing impact she hopes to have on others facing similar obstacles. Jen became a Nurse Practitioner to work towards her goal of being involved in expeditions, but after she finished studying, the Pandemic put all that on hold until she went to work in Guyana for International SOS.  Jen is currently working part time as an Advanced Nurse Practitioner in Urgent Care in a GP surgery, and also in Minor Injury Units and remotely for out of hours service, doing phone consultations. Jen is enjoying a little downtime before she finds another adventure. Jen's career has largely been Primary Care based with Urgent Care, having worked in several roles with limited access to resources in emergencies - Prisons, Asylum Seeker Detention Centres, Christmas Island, in Afghanistan and on various aircraft doing Aeromed transfers. This is where Jen is at her best, having to think on your feet and deal with a situation with what resources you have available.  You can connect with Jen @jen007roadtoamillion

As organizations amplify their travel initiatives, a pressing need arises to redefine employee health support beyond conventional wellness programs. This imperative particularly targets the distinctive health challenges faced by business travelers.By exploring innovative avenues, organizations are uncovering evidence-based strategies to confront this multifaceted issue. From fortifying workforce resilience to reengineering core business processes and modernizing travel policies, these strategies not only alleviate employee stress but also yield tangible benefits by enhancing satisfaction and bolstering the bottom line.In this episode of the SAP Concur Conversations podcast, Dr. Myles Druckman, Senior Vice President and Global Medical Director for International SOS — and a leading expert in international employee and traveler health management — joins Jeanne Dion, Vice President of the Value Experience Team at SAP Concur, to explore the not-so-perfect storm of overwhelm today's business travelers face. Together, they delve into the ways organizations can proactively cultivate a robust culture of health tailored to meet the unique needs of travelers and share strategies for navigating the complex landscape of employee well-being in an era of global business travel. Hosted on Acast. See acast.com/privacy for more information.

The security challenges we face today are more complex, less predictable and faster evolving than at any point in recent history. When Fran Racioppi isn't hosting the Jedburgh Podcast he runs FRsix, his security company. From this year's industry trade show, Global Security Exchange, Fran sat down with International SOS, the global leader in health and security services, to dig deep on today's biggest threats. International SOS cares for over 9000 organizations in 1000 locations across 90 countries. They field over 11,000 calls for assistance each day. Sally Llewellyn is the global security Director of information and Analysis. Kelly Johnstone served as the Chief Security Officer at Coca Cola. Dr. Mark Fischer is the Regional Medical Director for the Americas. They explain why intelligence is so important in the decision making process for executives of any organization.They define Duty of Care and how it's evolved as we've transitioned from workplace to remote work. They also explain the importance of developing networks of influence, whether that be for intelligence to understand what's happening, or medical support to help people in their time of need. Finally, they break down the roles of the Chief Security officer and analysts and how the information they provide to decision makers is critical for the resiliency of an organization.The world is evolving faster than ever seems to change on a minute-by-minute basis. Our job as leaders is to understand what's happening out there, how it affects our people and our business, and then make decisions and bring in the resources that keep us successful, no matter the challenge. Protection of our people starts with us as leaders. Take the first step today. Learn more on The Jedburgh Podcast Website. Subscribe to us and follow @jedburghpodcast on all social media. Watch the full video version on YouTube. Highlights:0:00 Welcome to the International SOS Booth as GSX3:37 Kelly's lessons from NCIS, to Customs to leading Coca-Cola4:03 Sally explains why intelligence is the first step to decision-making10:22 The evolution of “Duty of Care”17:18 How preparation transitions organizations from react to response21:25 Mark shares how to respond to medical crisis in the most austere parts of the world26:52 The influence of the chief security in executive risk management32:10 The biggest threats to the world todayQuotes: “The threats we're looking at today…are just so much more difficult to predict.” (5:34) “What's going on in the world? What might happen next? To try and inform really good decision-making.” (7:41)“Mitigating risk doesn't eliminate risk. Where there's a medical case there's often security. (9:13)“If you're on a conference call in your car now, do I have a duty of care if you get in a car wreck?” (12:00)“Intelligence doesn't just serve you from a security perspective…it's a business enabler.” (28:30) “Our job there is to ensure that the environment is conducive for the business to meet business objectives.” (29:00) “You are the problem solver, so you get the call on everything.” (30:13)

The business travel industry has seen the integration of technological innovations which help to better serve and protect the business travellers of organisations. These technological advancements include the usage of chatbots to ensure 24/7 business traveller support, and virtual reality technology. But what are the benefits of integrating technological advancements into the business travel?  Lim Hui Ject, Managing Director (Singapore and Middle East), International SOS shares her views. See omnystudio.com/listener for privacy information.

This panel discussion took place at the Artemis ILS Asia 2023 conference in Singapore on July 13th.  This session was moderated by Steve Tunstall, Director, PARIMA.org. The panellists taking part were: Kelvin Wu, Head of Insurance, Weybourne Holdings; Mansi Kalra, Managing Director, JBA Risk Management Pte Ltd; Franck Baron, Chief Risk Officer, International SOS; and George McGhie, Strategic Adviser - Asia Pacific, Artex Risk Solutions.  The panel session sought to explore the potential role of insurance-linked securities (ILS) in corporate risk management.  The group discussed how corporate risk managers and insurance buyers think of the ILS opportunity and whether they believe it is a viable and complementary source of risk capital to add to their insurance towers.  They also explored the broader potential for use of insurance-linked securities (ILS) in corporate risk management, as well as topics such as parametric risk transfer, which is becoming a key corporate risk transfer tool.  With two insurance buyers on the panel representing large users of risk transfer, the panel provided an insightful look into how corporates might increasingly look to ILS and what the ILS market can do to help them engage more with the capital markets as a source of insurance risk transfer.  Listen to this full podcast episode to learn more about corporate risk management in Asia and how large insurance buyers think of the insurance-linked securities (ILS) opportunity.

A discussion on how your corporate travel policy can reflect the LGBTQ+ business traveler in 2023. Organizations have an obligation to ensure their workforce is safe, regardless of individual profiles, and it is essential that your travel risk management program acknowledges and plans for the diverse risks faced by its LGBTQ+ employees. How can travel and security managers ensure the safety of their LBGTQ+ employees while respecting individuals' privacy and autonomy? What do the recent legislative changes in the US and elsewhere mean for your travelers? What particular pre-trip preparation and resources are required to ensure your employees' safety around the world? Mackenzie Grahek, Security Manager at International SOS and Craig Collins, Vice President Client Services at CIBT Newland Chase will answer these and other questions. Brought to you by the GBTA Risk Committee.     Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

"It's all excuses, it's all overthinking. It's all a little bit of fear and risk at first, here and there. So if we really want to do it, don't talk only, take action."Join us in a great conversation with Lily, where you'll learn the secrets of purpose, passion, and entrepreneurial success. Lily's extraordinary journey will inspire and enlighten you with valuable insights!Lily Phang's career journey started with International SOS before co-founding Homage, a successful on-demand homecare services startup in Singapore, Malaysia, and Australia. Later her entrepreneurial spirit also led her to co-found Eblity, a thriving community of 120,000+ members across 80+ countries, providing valuable services to schools in India and empowering educators and students alike.Some of the topics covered: ✅ Steps to Discover Your Life's Calling and Make a Lasting Impact✅ Strategies to Overcome Challenging Times✅ How to Recognise and Nurture The Strengths Of People Around You✅ From Corporate to Entrepreneurship: Practical Tips for a Smooth TransitionGet ready to be enlightened and empowered by Lily's incredible journey! Her experiences will show you how to embrace change, take courageous steps, and transform failure into growth opportunities. More about Lily Phang:Linkedin: https://www.linkedin.com/in/lilyphang/Website: https://www.eblity.com/More about Rodrigo and Something Bigger:Linkedin: https://www.linkedin.com/in/rodrigocanelasInstagram: https://www.instagram.com/rodrigocanelasTiktok: https://www.tiktok.com/@rodrigo_canelasWeb: https://www.somethingbigger.com

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Franck Baron is the Group Deputy Director for Risk Management and Insurance at International SOS, which is a recognized leader in security risk management. He is also the president of IFRIMA, which is the International Federation of Risk and Insurance Management Associations, which is the international umbrella organization for risk management, and he is the Co-Founder of PARIMA. He is its outgoing chair.   PARIMA and RIMS announced a strategic alliance at RISKWORLD 2023 to expand access for the RIMS-CRMP throughout the world and establish a global standard of knowledge and professionalism for risk professionals. PARIMA will market, promote, and deliver the RIMS-CRMP Exam Prep Workshop to Pan-Asia's risk community while RIMS will deliver course materials, case studies, instructors, and manage administrative and certification duties.   Key Takeaways: [:01] About RIMScast. [:27] All about exciting, upcoming RIMS events! Registration is open for the RIMS Canada Conference 2023, which will be held September 11th‒14th in Ottawa! Visit RIMSCanadaConference.ca for more information. [:48] On September 14th, the Spencer Educational Foundation returns to New York City for its Annual Funding Their Future Gala. The event will be held at the Cipriani on 42nd Street. A link is on this episode's notes. You can also visit SpencerEd.org. [1:05] The RIMS Western Regional Conference will be held October 4th‒6th in Vail, Colorado. Visit RIMSWesternRegional.com for more information and to register. [1:17] Head to the RIMS.org/Advocacy page to find information about The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [1:31] We are very excited about the RIMS ERM Conference 2023, which will be held November 2nd and 3rd in Denver, Colorado! The theme is Elevate and Evolve. We are accepting submissions for educational sessions through June 30th. Check your inboxes and spam folder to see if that deadline was extended. There is a link in the show notes. [2:01] About today's episode with accomplished risk leader, Franck Baron. Franck Baron is the Group Deputy Director for Risk Management and Insurance at International SOS. He is also the president of IFRIMA, and the Co-Founder of PARIMA, and a really, really nice guy! We're so happy to have him join us! Franck Baron, welcome to RIMScast! [3:46] Franck is the head of Risk Management and Insurance at International SOS. He is based out of Singapore hut has a thick French accent, as he is from France. Franck joined International SOS in 2011; before that he was in the risk and insurance industry, mostly as a risk manager. He started at Mars, the American chocolate bar company. [4:25] Franck worked for Mars in Europe where he was in charge of risk and security for Mars at the 1992 Winter and Summer Olympic Games. From there, Franck did Insurance brokerage for Aon and then Marsh, and then to Danone as a deputy risk manager. Franck moved next to a Swiss company, Firmenich, as a chief risk officer for eight years. [5:31] Franck has had a fulfilling career. Risk management wasn't much of a reality in Europe when he graduated with a risk management degree, but his career was in risk management. Danone was one of the first companies in France to launch an ERM program. Franck is passionate about risk management. [6:34] Part of Franck's job at the Barcelona Olympics was to join the guests to watch competitions. He got to see the NBA Dream Team in the stadium. [7:50] International SOS was interested in starting a risk management department and they saw that Franck had created a risk management department at Firmenich. Both companies are family-owned. International SOS saw enough commonalities to invite Franck to interview with the owners. [9:02] During the job interviews, Franck pitched to the owners the way he thought the risk management department should be structured and what it should be able to deliver. It was a fruitful conversation. The objective expanded through the job interview and he was hired. [10:29] Franck has seven people in his department, in Paris, London, Houston, and Singapore. International SOS has 14,000 employees in 94 countries.They handle risk internally and have a captive insurance agent. Franck describes the workings of the department. [12:01] International SOS is in the business of saving lives. Companies hire them to provide security for employees who may be traveling or involved in large events, including COVID-19 and the War in Ukraine. They are the world leader in this, purely dedicated to corporations and public organizations. They don't do personal lines. [13:11] Following risk management principles helps International SOS deliver the solutions they do to their clients. They are in countries where things are not simple. A lot of risks need to be managed there. [14:04] The main difference Franck sees today from 10 years ago is the permanent crisis mode. Risks are ongoing and are not mitigating, are not reducing, and they are just piling up. Geopolitical uncertainties, the climate change impact, people risks, the growth of diseases, and cyber attacks are all interconnected in a permacrisis. [15:16] We can't be managing crises all day long, so how do we manage risk so that what we call a permacrisis situation is managed in a more controllable manner? [15:35] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. For upcoming virtual workshops visit RIMS.org/virtualworkshops to see the calendar. The RIMS-CRMP Exam Prep is July 19th and 20th, from 9:00 am–4:00 pm EDT. August 15th through 17th is the RIMS-CRMP-FED Exam Prep from 9:00 am–4:00 pm EDT. [16:41] Join us on July 14th at 5:00 p.m. India Standard Time for a jointly presented webinar with Prudent Insurance, Brokers Private Limited, titled Trade Credit Insurance Managing Risk and Promoting Growth. A link is in the show notes. That's early morning in the U.S. I, Justin, will be hosting it. Register and attend! [17:22] Deaing with the interconnected crises of the world takes compartmentalization. Franck stresses the human element of how people cope with overwhelming crises. The biggest mistake is to try to ignore things. Be aware. Identify what you are facing. Then strategize about what you can do. For each risk there is a specific approach and plan. [18:10] It's about making sure the company remains agile enough to respond to any situation. It's about collectively having a people and culture of knowing how to respond to a situation. International SOS knows the foundational reflexes that they need to have to manage situations and to raise the right risks to the decisionmakers for prevention. [18:59] International SOS does periodic phishing campaigns to raise awareness of how very stupid things can be done by people with good intentions. Cybercrime is a constant battle. People need to be diligent and very aware of what's happening. We are investing in automation but people still need to use their brain. [20:16] International SOS handles crises for clients every day. Crisis agility is ingrained in the behaviors and people of International SOS. When they hire someone but the person doesn't stay with them, it's because the person can't cope with their crisis management attitude. It's part of the International SOS DNA. [21:00] Franck makes sure risk management interacts with all functions of the company, from digital, financial, supply chain, and delivery. Franck reports regularly to the three company owners in terms of risks and the risk financing aspects. He has a seat at the table. There's no lack of response. Franck needs to stay material to the conversation. [22:45] Franck does not lead the International SOS ISO-compliance efforts but when they do ERM, he makes sure that what needs to happen to improve their efficiencies and delivery is properly done. He's not in charge of internal audit or compliance. When they do enterprise risk mapping, he looks at what needs to happen, and how to fix it if it's not. [23:32] PARIMA is like RIMS for Asia Pacific. Franck moved to Singapore and looked for the risk management association to join. He didn't find one. He had been an officer in the French and Swiss associations and European federation. He met with peers in Asia who had tried before. With Franck's pedigree, they founded PARIMA and it took off. [24:32] PARIMA is headquartered out of Singapore. They have operation in a few countries. They capture all the risk and insurance managers of Asia-Pac from India to Japan. There are about 3,000 members in about 20 countries across the region. Like RIMS, they are starting to create local chapters. It has been a rewarding adventure. [25:22] After being Chairman and Founding Chariman of PARIMA for 10 years, Franck is stepping down. A new president has been elected, effective January 1, 2024. Franck takes this opportunity to accept the presidency of IFRIMA the International Federation of Risk Management Associations. RIMS and PARIMA and other societies are members. [25:51] Franck holds these positions pro bono, to give back to a profession that has been extremely rewarding to him. The breadth of the connections with experts and peers he gets from these organizations gives him the opportunity to learn a lot. It makes him a better risk manager to invest time into these organizations. [26:42] Franck explains how he divides his time between International SOS, IFRIMA, and his family. He doesn't sleep a lot. He makes it work because he really loves risk management and doesn't see it as a job. The most time-demanding part of his IFRIMA work is finding the right people to work with him. Franck publicly thanks his family. [28:14] About PARIMA and the RIMS-CRMP Exam Prep Workshop. There is a strong appetite in Asia for better education for risk professionals. They tried with an education partner in Asia to develop a curriculum and certification. The content was adapted to Asia but the vendor partner was incapable of sustaining the relationship with PARIMA. [29:00] PARIMA has six permanent staff after starting from scratch. Franck invested his money into it as the first money it had. They quickly found out that to continue to deliver education and certification to all members, they needed to partner with somebody who was already doing a good job. RIMS was a good fit with a structure and content in place. [29:50] RIMS generously opened the book for PARIMA and about 80% of the content worked for Asia. About 20% needed to be replaced with business cases for Asia. Now they will work with RIMS and help to develop the Asia content. Franck wants the members in Asia to get to a certification that makes sense in Asia and around the world. [30:35] It should not be an ego contest between the Europe version and the U.S. version of risk management certification. The 80% relevancy between the U.S. version and the needs of Asia is more than enough to give it a shot and provide to members something that makes sense to them. They are just starting the work for delivering the solution. [31:14] That solution will be co-delivered by RIMS Commission Chair Ward Ching. Franck is also interested in how far PARIMA can be involved in a review of the content to make it a proper international certification. As President of IFRIMA, Franck has no conflict of interest. He is happy RIMS and PARIMA can work together. [31:59] Looking at the universe of risks we are in, risk management associations have to collaborate together. There is so much to do. We can't waste time or money to compete or not to collaborate the way we should. That's Franck's motto for IFRIMA. Franck looks forward to working with Ward Ching in this collaboration. [33:41] Franck shares words to inspire new risk professionals. “You are not making a mistake; that's a wonderful career; that's a wonderful profession. And there is still a lot to do; a lot to create; a lot to invent. I think it can't be a better time to do this! When you look at all the things that can be done with data, for instance!” [33:59] “Don't be shy. Leave your office; work with your colleagues; do not hesitate. Do everything you can to train yourself to be material to the conversation with the C-suite and to be the right person to talk on the shop floor with people. Use intellectual curiosity, openness, and enter the meeting room even if you are not invited.” [34:30] Justin thanks Franck Baron for joining him on RIMScast and he looks forward to seeing Franck at future RIMS events and seeing what develops in the partnership between PARIMA and RIMS-CRMP and RIMS. [34:48] “Special thanks again to Franck Baron for joining me here today.” See the links to International SOS, PARIMA, and IFRIMA in the show notes, as well as coverage of Franck's appearance at RISKWORLD 2023 where we announced the strategic alliance between PARIMA and RIMS for the RIMS-CRMP. [35:11] You can sponsor a RIMScast episode for this, our weekly show or a dedicated episode. Links to sponsored episodes are on our show notes. RIMScast has a global audience of professionals, students, and business leaders, and more. Contact pd@rims.org for more information. [35:57] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App store. [36:23] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data and more. [36:40] Read Risk Management Magazine at RMMagazine.com and check out the blog at RiskManagementMonitor.com. Email Justin at Content@RIMS.org. Justin thanks you for your continued support and engagement on social media channels! Listen every week! Stay safe! Mentioned in this Episode: NEW FOR MEMBERS! RIMS Mobile App RIMS ERM Conference 2023 — Submit an educational session. RIMS Canada 2023 — Sept. 11–14 in Ottawa! Spencer Educational Foundation — Funding Their Future Gala — Sept. 14, 2023 Contribute to Risk Management MagazineRIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Risk Management Monitor: “Charting Risk Management's Future at RISKWORLD 2023” RIMS Newsroom: “RIMS and PARIMA Alliance Leverages the RIMS-CRMP Certification to Establish a Global Risk Management Standard”Upcoming Virtual Workshops: “Risk Appetite Management” | July 12–13 See the full calendar of RIMS Virtual Workshops RIMS-CRMP Exam Prep July 19–20, 2023 9:00 am–4:00 pm EDT RIMS-CRMP-FED Exam Prep August 15–17, 2023 9:00 am–4:00 pm EDT All RIMS-CRMP Prep Workshops Webinar: PIBL — RIMS Trade Credit Insurance Managing Risk and Promoting Growth | July 14, 2023, at 5:00 p.m. India Standard Time Related RIMScast Episodes: “Live From Riskworld 2023” “Strategic Moves with RIMS CEO Gary LaBranche” “RIMS President Jennifer Santiago: R.E.A.D.Y. for 2023” “Security Risks and Implementing ERM with Kelly Johnstone” (2022) Sponsored RIMScast Episodes: Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market | Sponsored by TÜV SÜD (New!) “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Franck Baron International SOS IFRIMA PARIMA   Tweetables (For Social Media Use):   “I did a risk management degree … in the early '90s, and in Europe, risk management was still, I would say, a concept more than a reality. … I've been able to work for companies where we had this strange idea that it would be good … to do some risk management.” — Franck Baron   “Risk management is quite valued in the company because it does help to deliver the solutions we have to deliver to our clients. … We are in countries where things are not simple …  and so a lot of risk needs to be managed there. ” — Franck Baron   “When I moved for International SOS to Singapore — it was in '11 — I was looking for what is the risk management society or association that I should join there and I quickly found out that they had nothing of material nature.” — Franck Baron   “Looking at the universe of risks we are in, risk management associations have to collaborate together. There is so much to do. We can't waste time or money to compete or not to collaborate the way we should.” — Franck Baron

Hey, listeners! We're hard at work on Travel Tales, season four. But in the meantime, we've released the second season of our podcast, Unpacked by AFAR, where we unpack the trickiest topics in travel each week. In this episode of Unpacked, we explore the confluence of climate change, travel, and anxiety. It's no secret that our climate is changing fast. From hurricanes to wildfires, those changes are impacting us more and more each year. How do we deal with the anxiety? And more specifically, how do we travel safely, smartly, and compassionately, in a climate-changing world? In this episode, AFAR senior news editor Michelle Baran shares her own experiences with climate anxiety, and talks with two experts about how we can find some peace—and travel with confidence.  Learn more about neuropsychologist Dr. Sanam Hafeez: http://comprehendthemind.com/ Learn more about International SOS: https://www.internationalsos.com/ This season, we want to hear from you! Have a question for us to unpack? Let us know at afar.com/feedback or email us at unpacked@afar.com 

It's no secret that our climate is changing fast. From hurricanes to wildfires, those changes are impacting us more and more each year. How do we deal with the anxiety? And more specifically, how do we travel safely, smartly, and compassionately, in a climate-changing world? In this episode, AFAR senior news editor Michelle Baran shares her own experiences with climate anxiety, and talks with two experts about how we can find some peace—and travel with confidence.  Learn more about neuropsychologist Dr. Sanam Hafeez: http://comprehendthemind.com/ Learn more about International SOS: https://www.internationalsos.com/ This season, we want to hear from you! Have a question for us to unpack? Let us know at afar.com/feedback or email us at unpacked@afar.com 

In today's episode - the thirty-sixth in our series - Bart Burggraaf, partner at MediaGroup, speaks with Mark Frankel, the Director of Content Operations at International SOS. The company helps to mitigate and reduce exposure to health and security risks by designing robust and customized preventive reports.   In addition to talking about his role at International SOS, Mark highlights his previous experiences at Philip Morris and the BBC. Mark's experiences have taught him that building personal connections in content marketing is crucial, as marketing is all about trust. To him, this is how businesses can create and maintain relationships with their target audience. Mark has a deep passion for storytelling and unearthing hidden narratives, which his time at the BBC demonstrates. He then pivoted to Philip Morris as he was interested in the idea of working on a campaign to create a smoke-free world. This was influenced by his mother's early death from cancer at the age of 65 as a result of being a heavy smoker, despite trying to quit multiple times. Finally, Bart and Valeriia wrap up the podcast by discussing how companies should take a targeted approach when content marketing by considering suitable channels and adjusting marketing messages if needed.  Memorable Marketing by MediaGroup is a series of interview podcasts with leading senior marketers, holding free-ranging conversations on their careers, outlook and interests. If you want to discuss your business's marketing strategies with MediaGroup, feel free to contact us at: info@mediagroupww.com  

Philip Saunders, Director of the Investment Institute at Ninety-One discusses whether China's economy is a lull.     Blackouts, further tariff hikes point to ‘inevitable' financial distress for SA businesses this year - Dr Eric Levenstein, Director at Werksmans Attorneys discusses the effect of loadshedding.    Dr Chris van Straten, Global health advisor for clinical governance at International SOS discusses whether African businesses are factoring climate change into their health and security plans   Investment School - Avoiding and Dodging Investment Scams with Maya Fisher-French, Personal Finance Journalist at Maya on Money See omnystudio.com/listener for privacy information.

Dr Chris van Straten | Global health advisor for clinical governance at International SOS.| See omnystudio.com/listener for privacy information.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Everyone's security is at risk when they travel — even when it's for business. Today's guest, Kelly Johnstone, has decades of risk experience, stemming from several years as a Federal Agent as well as the Chief Security Officer for a major global company. Now, with International SOS, Kelly helps keep business leaders safe when traveling to high-risk areas.   In this episode, Kelly discusses security measures organizations can take to protect employees and how they can be embedded into their ERM programs.   Key Takeaways: [:01] About the RIMS Membership. [:14] Registration for RISKWORLD 2023 is now open! [:33] About RIMScast. [:46] About today's episode. [:58] All about upcoming RIMS webinars, workshops, events, and more! [2:00] More about today's episode with Kelly Johnstone. [2:33] Justin welcomes Kelly to the podcast! [2:48] Kelly shares about her career background and current role as a Risk Advisor at International SOS. [5:10] Kelly elaborates on what it takes to institute a risk management framework regarding travel today. [11:08] Is there a level of protection for the officers, decision-makers, and business leaders at International SOS as they travel? [15:04] RIMS Plug time! All about upcoming workshops and webinars. [15:50] Elise Farnham joins RIMScast to discuss her two upcoming RIMS virtual workshops! [18:58] Be sure to check out the 2022 year-end issue of the Risk Management Magazine! [19:46] How challenging is it to get buy-in from multiple departments regarding security risk? [22:16] How Kelly is able to tie security risk to revenue generation or retention. [23:55] How the practice of ERM could evolve to adapt to our current (COVID-19) climate. [25:37] What are we overlooking in terms of risk? Where does ERM need to shift? [28:00] Kelly discusses talent supply risks and shares her insights. [29:22] What happens when there has to be an extraction? Kelly shares her advice. [32:40] Kelly's experience coming up in the field of security as a woman and her advice to other women considering a career in security. [38:16] How did Kelly find her mentors? [39:45] Has Kelly always been a natural speaker? How did she become a better speaker? [40:48] Justin thanks Kelly for joining the podcast and shares some links to check in today's show notes.   Mentioned in this Episode: RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Public registration is now open! RIMS Virtual Workshops in 2023 — a Brief Dialogue with Instructor Elise Farnham RIMS Events, Education, and Services: RIMS Risk Maturity Model RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Related RIMScast Episodes: “Checking In: Hotel Risk Management with AHLA President & CEO Chip Rogers” “Travel Risk Management for the 2022 Holidays with Dr. Adrian Hyzler” “Fleet Safety 2022 with Nets Executive Director Susan Gillies-Hipp” Upcoming Webinars: RIMS External Affairs Presents: “How Cyber Insurance is Shaping the Insurance Industry” | Jan. 5, 2023 “Recertification: Keep Your RIMS-CRMP Active” | Complimentary to All | Jan. 9, 2023 “What to Expect from Cyber Insurance in 2023 and Beyond” | Sponsored by Telos | Jan. 24, 2023 Virtual Workshops: Applying and Integrating ERM | January 10‒11 | 10:00 am‒4:00 pm ET Registration closes Jan. 9 Captives as an Alternate Risk Financing Technique | January 18‒19 | 10:00 am‒5:00 pm ET Registration closes Jan. 17 Fundamentals of Insurance | January 25‒26, 2023 | 9:00 am‒4:30 pm ET Registration closes Jan. 24 See the full calendar of RIMS Virtual Workshops Sponsored RIMScast Episodes: “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. (NEW!) “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS — Virtual WorkshopsIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Merline Barrington of the Port Authority of NY & NJ! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Kelly Johnstone's LinkedIn Elise Farnham's Profile   Tweetables (For Social Media Use):   “Risk has become … something that everybody understands. Before, it was this fuzzy thing, ‘Security just got in the way,' ‘Oh, here she comes again.' I think you have to learn how to talk to people about security so that … it's business-enabling.” — Kelly Johnstone   “If you really think about it … almost everything comes back to a financial impact. So, if you're not thinking about that as important as everything else you're talking about [when it comes to] risk … you're missing the boat.” — Kelly Johnstone   “If you're a business to make money, [financial risk is] what you need to be looking at as you talk about [all] risks.” — Kelly Johnstone   “Companies that start thinking differently are going to be ready for the next threat and I think that's where ERM needs to shift.” — Kelly Johnstone   "[At] the Chief Security Officer level, it's about 90% white men over 60. … We need more women. We need more people of color — we need more everything. Because this is a field where you need to be a critical thinker and your background [plays a part in that].” — Kelly Johnstone  

Many years ago, I had a professor in grad school who often said, “Your success will almost always be based on the people you know and the stories they tell about you.” I have found his assessment to be absolutely true as I progressed through my career and now serve clients as a speaker, consultant, and coach. In fact, virtually all of my recent client engagements have resulted from a previous student, colleague, or client who knew and respected me, and recognized that I could add value to their current organization. In short, it really is all about relationships. But how does one build a professional network organically and authentically in 2022? In a post-Covid world where more and more people work remotely, there seem to be fewer mixers or conferences to attend, and people tend to rely on social media more and more for information and sense of connection, how do we build meaningful relationships? Where do you find people that you would feel comfortable asking for assistance, a referral, or seeking their opinion on a pressing matter that has caused you some sleepless nights? To some, networking has uninviting connotations. If working the room, handing out business cards, and inviting new acquaintances to coffee doesn't feel natural, then this episode just might be for you. Today, we're going all the way to Manila, in the Philippines, to talk with someone who has built a powerful network in natural, authentic ways–because she cares deeply about the causes and people with whom she is involved. As a result, some call her the most well connected woman in the Philippines. In this episode, you'll learn: The value of networking The right mindset for networking Why connecting with relevant people is the priority How to be a maven and influencer Guest's Bio Racquel Cagurangan is currently the GM for International SOS operations in the Philippines. Until recently, she was Head of Ambulatory Care of Metro Pacific Health, the largest hospital group in the country prior to joining her new post. She also led a chain of medical clinics, mobile xray business and  managed over 200 company clinics with over 300% revenue growth in 5 years. She used to be the general manager of a well-known mall-based clinics and was COO of the largest HMO in the Philippines. She served as Treasurer of the Philippine Ambulatory Surgical Center Association and Chairman of the Management Association of the Philippines' Health and Wellness Committee this year. Racquel has been very visible in the healthcare industry for the past decade however; she started in the telecom industry and served 11 years in AT&T and 6 years in the biggest mobile company in the country, Globe Telecom where she was one of the youngest Vice Presidents. She was also Chief Administrative Officer in Globe's wireline subsidiary, Innove. She moved on to the online digital industry in 2009 as GM of 88DB handling 5 web portals in Asia Pacific most notably politicalarena.com, the only web partner of Philippines' first automated election At one point in her career, she was GM of a call center with 800 agents and called herself “Chief Maven”. She continues to advocate for the contact center industry to date. She is now an Institute of Corporate Directors' Fellow promoting corporate governance and sustainability, a case discussion Leader for Harvard Business, president of Reef Check Philippines and an active member of the Filipina CEO Advisors. In her spare time, she plays badminton, golf, poker or sing karaoke and ballroom dancing.   Links for This Episode: LinkedIn: https://www.linkedin.com/in/racquel-cagurangan-93851311 Email: rrcagurangan@yahoo.com.ph Facebook: Racquel Reyes Caguragan What'sApp / Viber: +639178980142 or +639689801424   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What's inside today's episode  1:19 Get to know Racquel Cagurangan 3:35 How Racquel became so connected 7:09 The real ROI on a good network 10:00 Why Racquel doesn't like the word “networking” 18:30 Finding relevant people in your industry  24:39 The importance of sharing knowledge 30:00 What Racquel is working towards

Security is one of our basic, most fundamental needs. To keep up on the latest trends in security Fran Racioppi traveled to the Global Security Exchange in Atlanta to sit down with retired Chief Security Officers Rich Davis of United Airlines and Steve Bernard of Sony Pictures.Rich oversaw United's response to the 9/11 attacks involving two of United airplanes. Steve led Sony through the North Korean cyber attack after the premier of The Interview starring Seth Rogan and James Franco. They cover the evolution of the industry, the threats we face in both the physical and cyber domains, how thought leaders are needed in senior security positions, and how we build a security culture in our organizations. The world is a complex place and today's companies require dedicated support for the protection of their number one asset - their people. International SOS is the industry leader in travel risk management, medical support, evacuations, mental health, crisis management and workforce resilience. On the ground in over 90 countries and 1000 locations, International SOS is there 24/7 no matter the challenge. Learn more at InternationalSOS.com and @intlsos. Steve Bernard is the Founder of Bernard Global and Rich Davis is the founder of Rich Davis Security Consulting. Read the full episode transcription here and learn more on The Jedburgh Podcast Website. Watch the full video version of Fran's conversation with Steve and Rich on YouTube. Subscribe to us and follow @jedburghpodcast on all social media. Highlights:-0:00 Welcome to the International SOS booth, GSX and ASIS International-6:29 The chief security officer as a thought leader-15:01 Rich's career at United Airlines from the kitchen to chief security officer-19:27 Steve's transition from Vietnam Veteran to Corporate Security-23:30 The evolution of the security industry-26:00 Prioritizing security at United Airlines and Sony Pictures -33:47 North Korea's hack of Sony Pictures-37:37 The impact of 9/11 on United and the hack on cyber-45:14 The next generation of security leadership and the remote workforce-53:05 The role of International SOS-59:55 Three Daily FoundationsQuotes: -”We're all about assessing risk, assessing threats and how to counter those threats, because the most important thing we do is protect people and assets.” (10:08) -”Crisis management begins long before the crisis has arrived.” (12:26)-”I worked for United Airlines for 40 years. I actually started in the kitchen.” (16:22)-”A CSO doesn't have to be the expert in all this. They have to figure out how do they add the greatest value and to set the strategy, lead the team.” (21:28)-”Everything's a priority, that was my mindset.” (29:39)-”When you connected, the meltdown on your hard drive started. ” (35:22)-”They're in 27 different call centers around the world.” (55:10)This episode is brought to you by Jersey Mike's, 18A Fitness, and Analytix Solutions

We put Cardiovascular diseases under the spotlight as today marks World Heart Day. Statistics show that over 17 million people die every year from cardiovascular diseases worldwide, yet most of them are preventable and treatable if risk factors are reduced. Elvis Presslin spoke to Dr. Willem Petrus Van Staden, the Senior Coordinating Doctor at International SOS

According to statistics, up to 15% of employees are absent on any given day and businesses are losing as much as 17% of their payroll every day. Now using the South African economy as an example, absenteeism costs around R12 - R16 billion per year and can to a degree be seen as possibly the single most expensive problem affecting businesses today.This no doubt begs the need to have a healthy working environment. It also raises the question, what is the value of corporate wellness? Dr Chris van Straten from International SOS answers these questions and more on today's show.

According to statistics, up to 15% of employees are absent on any given day and businesses are losing as much as 17% of their payroll every day. Now using the South African economy as an example, absenteeism costs around R12 - R16 billion per year and can to a degree be seen as possibly the single most expensive problem affecting businesses today.This no doubt begs the need to have a healthy working environment. It also raises the question, what is the value of corporate wellness? Dr Chris van Straten from International SOS answers these questions and more on today's show.

According to statistics, up to 15% of employees are absent on any given day and businesses are losing as much as 17% of their payroll every day. Now using the South African economy as an example, absenteeism costs around R12 - R16 billion per year and can to a degree be seen as possibly the single most expensive problem affecting businesses today.This no doubt begs the need to have a healthy working environment. It also raises the question, what is the value of corporate wellness? Dr Chris van Straten from International SOS answers these questions and more on today's show.

Kate King, Account Management Lead at International SOS joins Michael Sherrard, Managing Partner at Sherrard Kuzz, LLP | | Employment & Labour Lawyers at GBTA Conference 2022 | Toronto podcast booth to discuss Individual travel risk, duty of care, and providing per diems or stipends to employers.

Dr. Steve Iley, MD (https://www.linkedin.com/in/dr-steve-iley/?originalSubdomain=uk) is the Chief Medical Officer and Global Head of Occupational Health and Safety, at Jaguar Land Rover (https://www.jaguarlandrover.com/). With his medical degree from the University of Bristol, and training in emergency medicine in Australia, Dr. Iley is an experienced Medical Director and Chief Medical Officer having worked at senior and board level both in the UK and internationally, having practiced around the globe in locations like Bermuda, Singapore and Russia. Dr. Iley's background includes responsibility for the health and wellbeing of workforces and customers in both automotive and aviation industries, as well insurance and healthcare. Prior to Jaguar Land Rover, Dr. Iley served as Medical Director for Bupa's UK Insurance business. He also has worked in both the NHS and private medicine, as well as for corporate companies including at British Airways, AXA, and International SOS, the world's leading health and security risk services company.

Glenn van Zutphen and award-winning author Neil Humphreys speak to Dr. Chan Yanjun, Medical Director, International SOS about the risk of long Covid-19 on employees including mental and physical symptoms, and some suggestions to stay safe in the new travel environment.See omnystudio.com/listener for privacy information.

Welcome to Her Ambitious Career, the personal branding and success podcast for ambitious corporate women who expect more from their careers.This is Episode 32, 'How to be a More Empathetic Leader', with my guest Lorraine Lee, who is a General Counsel and Chief Privacy Officer as well as Co-Chair of the Diversity and Inclusion Council at International SOS.Lorraine says, "Empathetic leadership is largely about creating safety. For example, I need to feel safe enough to innovate and as a leader I need to create that same environment so that my team members feel safe enough to innovate too."In this episode, Lorraine shares:Her thoughts on what empathetic leadership isHow to become a more empathetic leader, even if you currently struggle with itThe importance of creating a safe environment for your team so that they feel free to make mistakes without rebuttal, to be honest, to innovate, to ask questions and to learnGuest Bio:Lorraine Lee is a commercial lawyer based in Singapore. She is a General Counsel and Chief Privacy Officer and Co-Chair of the Diversity and Inclusion Council at International SOS. Lorraine has a 26+ year career history and has covered Asia-Pacific, Middle East & Africa, and Europe as part of her portfolio, as well as M&A transactions in the US. She has legal experience in companies including Keppel Corporation, Hilton Hotels Corporation and International SOS.*****Host Bio:Rebecca Allen is a Career Success Coach for ambitious women looking to land dream career opportunities. She has worked over the last 10 years with clients from companies including ANZ Bank, Origin Energy, J.P. Morgan and Coca-Cola Amatil and loves getting those excited phone calls from clients saying they've been promoted, have negotiated a seismic pay rise or have moved into a role completely aligned with their mission, values and strengths. Her own ambitions include raising two beautiful, happy confident children; building a fun and impactful coaching business to empower 50,000 women worldwide; and visiting Alaska! Find Rebecca: www.illuminategrowth.com.au*****Connect with Rebecca:Want a promotion?Our most popular download:   'The 7 Habits of Female Execs Who Get Promoted'Want a pay rise?FREE gift:   'The Perfect Pay Rise Script'> Book a free 15-minute Career Strategy Call > Connect on Linkedin> Join our supportive and free private facebook group 'Career Success for Ambitious Women'

Engaging in sports is a large part of most children's formative years. How they are coached through that process also has a great impact on how they grow up. In today's episode, Mike Rideout shares his perspective on youth sports and the importance of guiding kids instead of forcing them. Mike currently works in Business Development at International SOS. But more than that, he is also an incredible coach, mentor, and parent to his kids and their peers. Mike shares some of the projects he worked on in youth development and his passion for helping the youth find their calling. Join his chat with host Evan Brandoff to learn more about how his sales and business development work helped him become a better coach and parent.Love the show? Subscribe, rate, review & share! https://leagueside.com/podcast

Peter has worked in the International Assistance industry (IA) for more than 18 years and brings experience in collaborations and avante garde ‘Brains Trust' mind set. Fast becoming recognised as one of the IA industry experts Peter continues to work closely with connections across a number of regions. For him the key to the ‘Customer value proposition' is to listen, understand the goals, build solutions that enhance products, in a supportive platform improving the clients Branding proposition.With a back ground in Insurance Peter worked across personal, commercial lines of business (Accident, Health, Motor Lines, Property, Liability and CTP) in both underwriting, claims management and executive leadership.In 2002 Peter joined International SOS with his remit to identify opportunities, build relationships, engineer new product lines, acquire high performing staff to build on the success for membership, financial Institutions, loyalty groups within the Australasian region. National Roadside Assistance that remains successful, established within this organization. With brands like Ferrari, Maserati, Citroen, FIAT, Subaru, Volkswagen, Suncorp, Real Insurance and Industry key alliances. Peter saw opportunities and the need for investment and now carries this experience into 365 Roadside Assistance.In 2006 Peter worked in the Asia region and tasked to drive innovations and partnerships both in products with groups like Visa International, AIG, VGA and many other global fortune 500 companies.Peter's expertise and passion for collaborative partnerships permeates through the essence the 365 Assist Group.

According to PYMNTS, paper-based invoices cost businesses up to US$22 per invoice to process, and rises when invoices are delivered via post and fax machines. Such practices are some of the basic friction points in accounts receivables. Accounts Receivable Automation process is increasingly becoming inevitable as it helps organizations reduce costs, time, and increases efficiency. Poor receivables processes impact credit decisions, corporate borrowing, liquidity management, reporting of corporate sales, and commissions to sales staff. Moreover, ineffective receivables processes make it difficult to know the status of an organization's current financial position.How do you then adjust your collection strategies to adapt to the changing business environment? And with the collection in place, is there a better way of allocating cash? In this PodChats episode  Ross MacKay, group head of global shared services and finance optimization for International SOS, joins Albert Leong, managing director of Esker Asia, as they share International SOS' journey in going about implementing a smarter way of collecting and allocating cash.

Rick Haring is the Vice President, Marketing and Communications Americas with International SOS and currently leading the strategy and execution for traditional marketing, product marketing, communications and lead generation initiatives in the region. Before joining International SOS, Rick was Vice President, Digital Marketing at Prudential Center & New Jersey Devils responsible for strategy, operations and execution across the digital ecosystem creating programs to drive brand awareness, increase intent to buy, generate leads and maximize conversions. Rick brings an extensive background and long history in the field of Marketing and Sales with Verizon Communications. With over 18 years of experience, his knowledge of Digital Sales and Marketing Strategy, lead generation, CRM and Customer Loyalty, Content Strategy and Creation, Online Sales Growth and SEO/SEM and Social Media Strategy are second-to-none. In this high energy episode, Rick sits down with host Jennifer Gutman, Oktopost's Director of Social Strategy, to peel back the many layers and levels of risk-taking in marketing, accepting failures and how he's not only encouraging his team, but his entire organization, to push the envelope when it comes to innovation and creativity. If you're feeling a little nervous to try something super new because it may be too risky, listen to this episode and how Rick gracefully navigates the mindset between risk-taking and failure through hilarious stories and experiences.

In this episode of the ASIAL Security Insider podcast, we speak with David Cameron, Chief Security Officer for International SOS. David provides insights into a recent survey conducted amongst security managers from some of the largest organisations around Australia, specifically to identify what lessons and opportunities have come from managing security during a global pandemic. This podcast is a brief insight into the issues David will be presenting at this year's Security Exhibition Conference talking place from November 17th to 19th at Darling Harbour in Sydney, Australia.

Neeraj has excellent IT ITES Sales career , Successful Logistics Leadership role  & Now is a country head ( MD) with International SOS Neeraj shares his fundas to balance this success with unique focus areas to enjoy Life !!   

I'm excited to have Andrew Nicholson, CEO and founder of Osprey Flight Solutions, join the show. Osprey Flight Solutions is an organisation that is driving a quantum shift in the capabilities available to the aviation industry for security risk management.   Andrew spent 12 years in the Royal Navy and 6 years with UK Special Forces, which included operational tours in all major conflict regions. Leaving the military at the height of the Somali Piracy phenomenon, for 3 years Andrew led the maritime and oil and gas divisions for the largest provider of maritime security in the industry.     Andrew moved to International SOS and Control Risks in July 2014 to head up the aviation security team. Realising that the industry's requirement for risk management support had changed in the wake of the MH17 disaster, Andrew co-founded Osprey, which is now recognised across the industry as the leader in open-source risk management data, developing innovative tools to support all operators, no matter their size or resource, in conducting comprehensive and accurate risk management. One of the many highlights in this episode is Andrew talking freely about his leadership approach. It's an approach that is founded on a belief that each individual in his organisation is more important than the commercial success of the company – and how this panned out practically during the pandemic. As listeners of the show, stay tuned right to the very end as two of my former guests – Dr Vikki Barnes and Carole Barnes – have provided an exclusive offer for you. Links Mentioned: Find out more about Andrew's work: https://www.linkedin.com/in/andrew-nicholson-3143941b/ (https://www.linkedin.com/in/andrew-nicholson-3143941b/)   Find out more about Ben's work: https://linktr.ee/BMLeadership (https://linktr.ee/BMLeadership) The Colorado Retreat with Carola Becker and Dr Vikki Barnes  Join nutritionist Carola Becker and psychologist Dr Vikki Barnes for the ski trip of a lifetime in Keystone, Colorado.   Because they are experts in health and wellbeing, this trip will be the kickstart to your healthy year – relax, have fun and learn how you can make wellbeing a part of your daily life!   Vikki will teach you the benefits of positive psychology and mindset whilst Carola will share how food and nutrients increase your performance for clearer thinking and better decision making. A massage therapist will be on hand to help you relax after a long day of skiing. Together, the team will help you to embrace wellbeing and take it home with you after an amazing holiday.    Are you ready for the time of your life?    You can find all the details here: https://www.carolabecker.com/award-winning-retreats/luxury-ski-retreat-in-colorado-20-30-jan-2022 (https://www.carolabecker.com/award-winning-retreats/luxury-ski-retreat-in-colorado-20-30-jan-2022)  For an exclusive 15% discount use the code RETREAT15BM when you book your space!

On Soul of Business, Shezad Haquespeaks with Aditya Luthra, Security Director, Asia Pacific, International SOS to find out how business and human resource leaders can stay on their guard, clear the path in their return to operations and travel plans, while ensuring their businesses stay agile and resilient amidst Covid-19 vaccine rollouts.   See omnystudio.com/listener for privacy information.

The biggest global vaccination campaign in history is underway. As countries around the world look to gradually ease restrictions, it is imperative that organizations prepare themselves and equip their employees for a safe return to travel.Raphaël Pasdeloup  - Senior VP Global Customer Management, Technology, Media and Telecom at CWT speaks to Brandon Balcom - Senior Director, Innovation, CWT and William Hauptman, MD - Medical Director Assistance, Americas Region, International SOS about:The impact of COVID-19 testing and vaccination programs worldwideOpportunities and challenges with new tech solutions, such as digital health passportsReshaping your organization’s travel policy to the fast-changing landscapeSafety and security blind spots due to the current focus on COVID-19

Jing Tan, the Regional General Manager of International SOS talks to us about how this health and security firm is evolving throughout the pandemic, including how they are harnessing technology to develop dynamic advisory services to clients amid rapid environmental and geopolitical shifts.

Did you know that 1 in every 40 flights experience a medical event? Simon May is a specialist physician in Aviation Medicine. He was trained initially in Paediatrics, Intensive care and Anesthesia. Simon then developed a particular interest in aeromedical work. He has been involved with assistance medicine with International SOS, and for the last decade, he has held medical management roles at Qantas, Virgin and Qatar Airways.  Flightcare Global is helping to manage medical events pre-flight, in-flight and on the ground. The company offers a technology-based medical support platform for aviation. Their approach is innovative, technology-based and cost-effective, delivered by a team with a background of high level medical, operational and account management knowledge and experience. In this episode, Simon and Pete cover topics like healthy air travel, technology and much more. This episode is packed with information on aviation medicine. Learn how saving a life onboard an aircraft can become easier by using technology and the different methods airlines use for addressing medical events.  Check out the episode and full show notes here. To see the latest information, news, events and jobs on offer at Flightcare Global, visit their Talking HealthTech Directory here. 

In Health Suites, Claressa Monteiro speaks to Dr Low Kiang Wei, Medical Director at International SOS about ensuring a fair workplace during the Covid-19 immunisation. See omnystudio.com/listener for privacy information.

This episode's topic is private transportation, and host Sarah Dandashy spoke with David Seelinger, CEO of EmpireCLS. Dandashy, during her time as a concierge, often worked with the company.For over 30 years, he’s been a pioneer in the industry, which didn’t change due to COVID-19. “The pandemic hit the industry hard, but we saw it as an opportunity to redesign our business.”Seelinger and his team started a journey to revise driver protocols and cleaning.“It’s a pretty touchless process now. Our chauffeurs wear N95 masks. We have HEPA filters in all cars and offer guests a mask that’s individually wrapped,” he explained.They’ve also been using UVC light for sterilization. It’s now part of the AC and heating systems of buses. In the cars, drives use UV wands throughout the interior.Another new option is passengers can request a chauffeur take a COVID test before pickup. “We’ve had a lot of calls for this, which aligns with the business we have now, which is mostly private aviation,” Seelinger shared.EmpireCLS partnered with International SOS and worked with two infectious disease doctors to develop the standards, which they have certified.What makes his business different than other alternative transportation is that all drivers are employees, not independent contractors. Thus, the protocols are standardized and applicable to all drivers, no matter where they are.Seelinger is optimistic about recovery. The company took the downtime in the past year to develop a unique app with new features for customers. They are beta testing it right now and look forward to its launch once travel rebounds.

With many of our clients preparing for or in the process of returning their workforce to their Australian-based offices, our Catalyst series is returning for 2021 to discuss the role of organisations and implications for the roll out of a COVID vaccine. Dr Andrew Ebringer, Regional Medical Director and Consulting Lead for Australasia at International SOS and Nerida Jessup, Special Counsel from our Sydney Safety team join host Drew Pearson, Partner in our Sydney Employment and Industrial Relations team to explore the complex considerations for employers considering the issue of COVID-19 vaccinations.

With many of our clients preparing for or in the process of returning their workforce to their Australian-based offices, our Catalyst series is returning for 2021 to discuss the role of organisations and implications for the roll out of a COVID vaccine. Dr Andrew Ebringer, Regional Medical Director and Consulting Lead for Australasia at International SOS and Nerida Jessup, Special Counsel from our Sydney Safety team join host Drew Pearson, Partner in our Sydney Employment and Industrial Relations team to explore the complex considerations for employers considering the issue of COVID-19 vaccinations.

In this episode, I sit down with a friend, Camille Gough, and we talk about friends, football and personal development. Her favourite tagline is "If it costs you your peace then it is too expensive." So I'm sure you must be wondering who really is Camille, who is Cam? What's her story? I'm a pretty simple, yet probably the most complex person you will meet. Lets start here... I am a mixed race woman. Born in Zim, raised in the UK and living my African dream in Mzanzi. I come from a massive multiracial family. I have 5 brothers so you can already guess yes I am the rose amongst the thorns

In this episode, we discuss the findings from International SOS’ Risk Outlook 2021 Predictions Report, which can help businesses better navigate the uncertain times ahead. Last year, they correctly predicted a rise in infectious disease outbreaks, risks borne from geopolitical shifts, and mental health issues in 2020. To download a free copy of the Risk Outlook 2021 Predictions Report, please visit https://my.internationalsos.com/LP=6901?leadsource=BOpodLearn more about BluOcean Security at www.bluoceansecurity.comContact us at podcast@bluoceansecurity.com

International SOS est une société leader mondial de la maîtrise des risques de santé pour les entreprises à l’international. Elle propose notamment à ces compagnies des prestations de prévention médicale et sécurité. Cette société française dont le siège est à Singapour, est très sollicitée aujourd'hui pour la mise en place d’une stratégie globale de vaccination anti Covid-19 des salariés expatriés à travers le monde. Pour Dr Philippe Guibert, directeur médical chez International SOS, il faut tout d’abord informer au mieux sur cette vaccination anti Covid-19.

The pandemic has forced businesses to take a closer look at their travel risk policy. What is in place now and what do you need to adapt to make it work for your business and employees?Dr. William Hauptman, M.D., Medical Director Assistance, and Andrew Miller, Director of Partnerships for the Americas Region, both from International SOS, share advice and guidance on why travel managers should reshape their policy to meet the evolving demands of a world challenged by COVID-19.

In this first episode, Singapore-based EDHEC alumna (2002) Maryline Marquet shares her thoughts on building personal connections remotely, innovation and digitalisation in the medical industry, supporting and mentoring women who take maternity leave, and the importance of universal healthcare during the COVID-19 pandemic. For the past 9 years, Maryline has designed healthcare solutions in Diabetes, Oncology, Neuroscience and Infectious Diseases to drastically improve patient care, also working in various sales and marketing management positions at Becton Dickinson, International SOS and Janssen.  Maryline graduated from EDHEC in 2002 with an MSc in European business strategy. She currently serves as Vice President of Operations for the non-profit Asia Pacific Medical Technology Association, alongside sitting on the advisory boards for a number of digital healthcare companies including the London based Avegen and Paris founded start-up FeelEat. Follow us on Twitter at: @EdhecAlumni, and find out more at: www.alumni.edhec.edu 

Georgina Whitchurch has been living with HIV for seven years. Her story begins in Eswatini (formerly Swaziland), in southern Africa.After a career in hospital management in Australia, Georgina followed her passion for sewing and joined the Australian Volunteers Program. As a 64-year-old retiree, she took on the role of teaching sustainable sewing skills to women at an Eswatini village, but the charms of a local man, soon changed her life forever. Effective HIV treatments gave her back her health, and Georgina did not end her commitment to volunteering. She soon returned to Africa as a volunteer independently and for two years continued teaching sewing skills to rural women. After returning to Australia, Georgina put her management skills to good use and recently took on the role of chair of Positive Women Victoria. Podcast – Our Stories: Ending HIV StigmaEpisode 5: Georgina Whitchurch StoryTranscript (begins below AVP response) For people living with HIV who are interested in volunteering with the Australian Volunteers Program, the following response was received on 4/09/2020 People diagnosed with HIV are able to volunteer on the Australian Volunteers Program, provided that they are medically cleared, and deemed fit for a particular assignment in a particular country. Our current medical clearances and thresholds are issued by International SOS, our specialist medical screening and emergency assistance service provider. International SOS have been working with the Australian Volunteers Program since 2017, and prior to that date other providers were used. International SOS assesses individual medical situations in the same way, irrespective of what conditions or illnesses a prospective volunteer has. The medical decision by International SOS to approve a volunteer to go on assignment takes into consideration:- Is the person fit to work and deploy overseas?- Will any conditions be exacerbated by an overseas assignment?- Can any required medications be obtained overseas? The Australian Volunteers Program has a firm commitment to equality. This commitment is balanced with our obligation to ensure that program participants (volunteers, and their supported partners and family members) are safe and healthy, and that we do not put them in situations where they cannot be provided with the required medical facilities and support. These determinations are made on the basis of medical assessment by medical practitioners. If a volunteer's health situation changed while they were on assignment, the same considerations would apply, and these would be based on the advice of a medical practitioner. Whether the volunteer is still fit to remain in-country, and whether we would we be putting them at unacceptable level of risk by keeping them on the program, would be considered. I hope this provides clarification and is helpful for your listeners.Patrick Gallus PublicistT +61 3 9279 1733Australian Volunteers Program - Melbourne office160 Johnston St, (P.O. Box 350), Fitzroy, Victoria, 3065, Australiawww.australianvolunteers.com Episode 5: Georgina Whitchurch StoryTranscript Heather EllisHi, I'm Heather Ellis, your host on Our Stories Ending HIV Stigma, a podcast by women living with HIV, where we share our stories of our adverse lives and challenge the myths and stereotypes that feed HIV stigma. Our Stories is part of the Women and HIV Tell The Story project made possible by Gilead Sciences and produced by Positive Women Victoria in Australia Georgina Whitchurch has been living with HIV for seven years. Her story begins in Eswatini, formerly Swaziland in southern Africa. After a career in hospital management, Georgina followed her passion for sewing and joined the Australian Volunteers Program. As a 64 year old retiree. She took on the role of teaching sewing to women at a village, but the charms of a local man soon changed her life forever. While effective HIV treatments gave her back her health, she did not end her commitment to volunteering. Georgina soon returned to Africa as a volunteer independently and for two years continued teaching sewing to rural women. After returning to Australia, Georgina put her management skills to good use, and recently took on the role if Chair of Positive Women Victoria, Welcome, Georgina to Our Stories Ending HIV Stigma. Georgina WhitchurchThank you, Heather. Heather EllisGreat to have you as a guest. You've got such an interesting story. I just want to start by asking with volunteering in Africa. It's not the usual choice for somebody going into retirement. How did this come about for you? Georgina Whitchurch I guess it was something that was in the back of my mind. For a long time, I enjoyed reading people's stories about volunteering overseas. And one night just out of the blue as things happen, I was on the computer. And I decided to open up Australian Volunteers International and just have a look and see what was there. And I had to scroll through 50 pages that were, you know, it was absolutely loaded with assignments that were coming up until I got to the S area. And there was sewing skills trainer and my little heart jumped because I love sewing and I've always wanted to impart my skills and my knowledge of sewing. And then I read where it was. And I thought, oh, oh, no, I can't go to Africa. And this little voice on my shoulder said, Yes, you can. And you're going, Heather EllisDid you realize that sewing skills would help these women escape poverty? Georgina Whitchurch Oh, definitely. Yes. And these women living in a village where there's no electricity, there's no sanitation, there's no fresh running water that is drinkable. They have to boil everything. It was an incredible journey. And so my aim was to get them to a fantastic quality where they could ask a really good price for what they were sewing, and the organization that they sort of loosely came under. Because this sewing program was organized by an independent missionary couple that were living in Swaziland and had been there for a long time. They've actually opened a shop where all of their goods are sold. I was back there last year, actually, I was back there and saw the shop and saw what they were doing and wow other products that they're making. So they had hand operated machines initially and what they were making when I arrived there was bags. And so we continued on that theme, but with some new designs that I'd introduced and a lot of quality control. They then went on to doing cushion covers, aprons, small coin purses, stuffed animals that obviously represent Africa. Some of the missionary tourists that were the buyers of the products. Yes, the missionary organizations there have a huge network. And so when any missionary people come into the country, they linked up with the missionary organizations that exist there and they're taken to all these places to see what is being done. And so a lot of those visitors to the country buy heaps and heaps and heaps of things from them, but also now you know, they do have this little shop in a tourist location. So they are selling quite well there. Towards the end of my stay those women were earning in the vicinity of 1000 Rand a month which is $100 in Australian terms, but that thousand Rand a month they had never seen money like that. Never. Heather EllisWhat was it like living in a Swaziland village. Were living in the village where you were teaching? Georgina Whitchurch I lived in a different compound. Where there were about eight houses, there was only three white people living there, everyone else was native to the country. And me, of course, I was the sewing lady because, when I had a reasonable dwelling that we could get to fairly easily, I bought three electric sewing machines. And I used to pick the ladies up three at a time and bring them to the house, and they would sew for a day on these electric machines. Fantastic. Heather EllisSo I just wanted to talk to you a little bit now about having an HIV test in Africa and how that kind about. Georgina Whitchurch I became quite unwell. And it was even after, you know, there had been a person from AVI headquarters in Melbourne had visited us and I just happened to have a lesion on my face, which, I took no notice of. It wasn't anything. And she said, I think you'd better get that checked out. And I didn't because I knew that it was nothing but unfortunately I ended up with a lesion in my mouth in the side of my cheek and I started feeling quite unwell. So I went to the doctor then and after a day of being on medication, I actually collapsed at home lost consciousness hit the floor, which really woke me up well and truly, and went back to that doctor and I was put to hospital. And while I was there, they were doing lots and lots and lots of tests. And eventually, they tested for HIV. Heather EllisEven though the doctors in Africa, particularly Southern Africa would be very familiar with HIV, they wouldn't have thought to test a 64 year old white woman from Australia for HIV. I mean, it'd be like here in Australia, it'd be the last thing they would test you would be probably on your deathbed before they would test for HIV. So why did they decide to do that? Was it just because you were in Africa, and they are familiar with the symptomsa? Georgina Whitchurch The doctor that was looking after me, they all have so much experience with HIV because it is very, very prevalent in their particular country in Africa. I think they have the highest rate. He obviously thought, well, this is the only thing we can do now is do this HIV test. And so he did and that was it. And so you know, we became arch enemies after the diagnosis, because I didn't behave very well at all. I was a very bad patient. Heather EllisWhat do you mean by that, like, didn't you accept the diagnosis? Georgina Whitchurch I accepted it, but I didn't really want to be where I was, and still in hospital and being cared for. I just wanted to go away and hide and find a cave and just yeah, be unseen. Heather EllisSo this was in 2014 and effective HIV medications had been around then for 17 years. And people with HIV were more than surviving, they were thriving, and going about and living really healthy, productive lives. But did you know about these medications? Did you know anything about HIV prior to your diagnosis? Georgina Whitchurch No, no, because, all I knew was years ago with the Grim Reaper, that was the first thing that probably came to my mind was, that's it. I'm out. I'm out of this planet in a few years time. Heather EllisThe doctor would have reassured you about the treatments, I imagine because they would have been well aware of them. And these medications are available in Africa as a generic brand. So were you reassured about the medications? And did that make you feel better about the future? Georgina Whitchurch While I was still in Swaziland? Yes. That doctor was absolutely amazing. And, you know, even though we had a really bad start, while I was in hospital, when I was out and seeing him as an outpatient, our relationship changed. And I certainly, take my hat off to him and the way he then treated me and talked to me and tried to look after me as best he could. And then of course, I was, I was started on HIV medication instantly, even though my CD4 count was very high. But of course, the viral load was also extremely high. And so he started me on medication, even though their rule of thumb was your CD4 count had to be below 300 before they would start you on HIV medication. And mine was over 500. So he started me and I started to feel pretty normal almost instantly. And it was incredible how quickly that medication changed me. Heather EllisWhen you had the lesion on your face and inside your mouth. Was that a seroconversion illness or had you had the virus for some time? Georgina Whitchurch I can't say that I'd had it for some time, but it wasn't really explored. And I suppose because of being in, in Africa, they didn't really have a lot of the testing equipment to go really deep into that. But if it was before, it was well over 10 years prior to that anything could have happened. But of course, there was this interlude with the charming African men. Heather EllisSo was HIV talked about in the village where you're working, and were any of the women in your sewing classes living with or affected by HIV? Georgina Whitchurch I was aware that the majority of them were and I was aware of them getting HIV medication on a regular basis. And because of the organization that I had sort of loosely attached myself to while I was there, and it was mostly through the sewing program, because I was just the teacher, it wasn't my program at all. They ran a service in that country to test and treat, they started off testing and treating children probably about eight years prior to me going there. And then they expanded that service, as they got more money available, to testing all people in that rural location. They had a huge presence out there. And so I knew from them, even though, you know, confidentiality was never ever ever breached. I just knew from them that a lot of the women that I was working with had HIV, but it was never broken about, they did not talk about it. Heather EllisWas there a support group in the village that you could connect with to get that peer support? Georgina Whitchurch When I returned to Africa? Yes. And I had spoken to this particular missionary organization wanting to do something like that. And they indicated that their staff were already doing that. So you know, it wasn't something that I could do. However, in the village where I lived in the compound, the other white people living there, they had a maid who became sick, and was tested and she was HIV positive. And so they asked me to come and talk to her feeling that you know, somebody of my age and my status, etc, etc, etc, talking to her would make her sit up and take note because she didn't want to go on HIV medication. Heather EllisAnd then by you talking to her and giving her that peer support, she would understandHIV is something that can happen to everybody and going on and it's completely okay. It's something that happens, you can take treatments, and you'll live a healthy long life. Georgina Whitchurch Yes. So they were very thankful and so was she, especially after she started taking the medication and felt very different to what she was before. Heather EllisFrom your diagnosis, you were telling me that you then had to leave and return to Australia. But that didn't stop you did it, it didn't stop your volunteering, your passion for volunteering. Georgina Whitchurch I think my passion was just to get back to those women because I had fallen in love with Swaziland and I had fallen in love with those women and what we were doing and what we could achieve and what they could get from it. But while I'm looking at what they can get, I realized how much I got from that particular program. It was amazing, working with those women who they don't have what we have, they don't live in houses with painted walls, etc, etc. And, and you know, everything that we've got, that they are so happy and they just so full of love. Heather EllisWhen you returned to Australia, did you have the support of your family? And did you reach out to the HIV support groups like Positive Women Victoria when you returned to Australia? Georgina Whitchurch I first returned to Western Australia, which is my state of origin and my son was still living there. And so I stayed with him because I'd packed everything up because I was going to be gone for over two years. And so I eventually discovered or managed to get in touch with Western Australian AIDS Council. And so through them and meeting other people, other women living with HIV. It was actually an interesting journey for me, because Western Australia in comparison to Victoria the situation of HIV with women in those days anyway, was very, very small. They only had a very small group of women that were actually registered with the agency. But when we did meet it was really nice to just share stories with other people then out of the blue, I think I've only been with them for a very short time and I was asked, Would I be available to look after somebody similar in age to me who was just diagnosed? And I said, Yes, not a problem, not a problem, any help I can give. And so having done that, and then that sort of crept into a little group of about six women with similar age, and we just started our own little support group because we all got on well together. We used to meet every month or two months, and go to different places and it was a fantastic group. Then I went back to Swaziland. And when I returned, I came to Victoria because my son and my daughter in law had moved to Melbourne. And so I didn't want to go back to Western Australia, because he's my only family. Heather EllisI also want to ask you about stigma, because this podcast is about ending HIV stigma. And many of us have experienced some form of stigma, whether it's internalized, or externalized, or by association. So what has your experience of stigma been? Georgina Whitchurch I think in the very beginning, the treatment that I received from the volunteer agency was very, very, very hard, I was virtually treated as a prisoner, I was not allowed to have any contact with any of the women, I was not allowed to leave my house, except for, it was like, COVID, I could only leave the house if I needed to go shopping or something. And then they were trying to get certain information out of the doctor who was treating me and he refused to give them information because of confidentiality. And looking after my interest, he wouldn't give that information to them. So they then sent me to Johannesburg in South Africa. And again, I was virtually imprisoned, I wasn't allowed to go to many places, unless I told them where I was. They then sent me to a specialist. And when I went there, I had to sign a form to say that he could talk to other people about his findings. And so he then supplied them with the information that they wanted. Heather EllisBut as a complete breach of confidentiality, Georgina Whitchurch Yes. Let me just, you know, sit there and rot virtually my son was on the verge of getting on the plane and coming over to rescue me, when they decided that they would let me go back to Swaziland pack up and leave the country. Heather EllisWere you able to say goodbye to the women that you were teaching? They would have been very confused as to why you were suddenly leaving when you didn't want to leave. Georgina Whitchurch Yes, I did say goodbye.They knew that I was ill, but I don't know that they knew what it was. But you know, they're not silly, they would have known. We arranged a picnic in the park, which we had done prior to that. I often used to take them to this particular place, and we'd buy a cooked chook and a few other bits and pieces, and we'd go and sit and have a picnic. And so we arranged this picnic. And it was, a very, very, very emotional experience. I don't think there was a dry eye out of the whole group, you know, we were all crying. It was very, very hard to leave them and, and then when I went back to Swaziland, it was the opposite. They were absolutely over the moon, they were dancing. They were singing as you know how they are, you know, they dance, they sing to everything. And they just would not leave me alone. You know, they, they were all over me like a rash. And I did not complain at all. It just felt as though I'd gone home. Heather EllisAnd you stayed in for another two years as a volunteer independently and helping these women. And they want you back. Right. So hopefully after COVID you will be able to return to Africa. Georgina Whitchurch Yes, I think I do what I can here to keep myself buoyant and inspired and interested. But I think my heart still over there. Heather EllisWhen you went back did you tell them that you were living with HIV? Georgina Whitchurch They had guessed. But yes, I had told a couple of them. And because I was wanting to share that story with them. Because I knew of them. You know, I knew that. So I wanted them to not see me as, as anything different. We are the same. Exactly. Heather EllisAnd did that bring you closer together as from a peer support point of view? Like, did they see you differently? As more connected? Georgina Whitchurch Some more than others? You know, because there were some who didn't want to disclose themselves to me, but they knew about me, I made sure they knew about me. But there was probably Yeah, there would have been four out of the 10, who we became very, very, very close. Heather EllisAnd that shows how important when there's HIV Related development projects and how important it is to have people living with HIV working in those projects to bring a whole new level of support and compassion to that project and also because of GIPA principles which is the Greater Involvement of People living with HIV working on HIV related projects. When you returned to Africa for two years, how did you manage? This is a practical question for people living with HIV who may want to volunteer in developing countries? How did you manage your treatment like taking medications with you, and having, regular blood tests to ensure that viral load is undetectable and CD4 count remain high? Georgina Whitchurch Initially I was put on to medication in Swaziland. When I went back, I took six months supply with me from Australia, that obviously we get free, which is wonderful. When I ran out of that, I could buy my own exactly the same and after a while they allowed me to get the cheaper version of the medication that I was taking. So I didn't have any problems with that at all. Heather EllisSo how much was the HIV medication costing you per month? And when you were purchasing it in Africa? Georgina Whitchurch I think I was paying about 4000 Rand, which is $400 per month. And when I got the cheaper version, it was 20 rand. I can't ever remember that was it 20 Rand or $20? Heather EllisOh, that's a big difference, because like $400 a month is completely out of line and impossible for somebody living and working in Africa. But $20 a month is manageable. I mean, that's less than $1 a day. Georgina Whitchurch It's a generic brand. And I do believe that Nelson Mandela had a lot of sway in getting that happening. Heather EllisBecause with the medications, people don't die, people live long, healthy, productive lives. Children don't end up being orphans. Parents can provide an income for their families that and people aren't going to transmit the virus. This is what is now called U=U undetectable, equals untransmittable, which is backed by 20 years of scientific evidence, and it was great to hear you comment before about that government is wanting people so many people, more people to be tested for HIV, because once they tested and they go on treatment, then the virus can't be transmitted. And at the end of the day, that's how HIV can be completely eradicated. Georgina Whitchurch I would like to see what the steps are in in Swaziland now. Because there has been, you know, a huge change. Even while I was there, there was a big change with people being tested and treated. So if that continues their numbers going to reduce. Heather EllisWhat's your advice to people, particularly people living with HIV who are wanting to volunteer in a developing country? Georgina Whitchurch Do it just do it? Heather EllisYou actually independently funded your volunteering after your first trip to Africa with AVI, and many of these developing countries it is quite reasonable to live there as the cost of living is so much cheaper than say living in Australia. Georgina Whitchurch It was amazing. Amazing. Absolutely amazing. And I had everything I needed. And that's all we need to live, but I come back to Australia and you've got all this stuff. And you think, what on earth am I got all this stuff for? Heather EllisYeah, yeah, we've got to spend so much money on phone bills, internet bill, power bill, gas bill. This is never ending. Like when you add all that up. I just want to also ask you a bit about your new role as chair of Positive Women Victoria. This is a new role that came about this year, I just wanted to know, how do you see PositiveWomen Victoria developing as an organization and how the future of providing support and advocacy for women living with HIV? So your ideas like your big ideas. Georgina Whitchurch How do I answer this. Going into the chair position after only being a board member for two months, or four months, or whatever it was, was a bit of a shock. But since then, you know, I think my brain has gone back to the good old days of managing things and getting involved. And the first thing I really wanted to do was to get the board to be a really close knit cohesive group of women working together as an amazing team. And that is really starting to happen. And so from that, you know, within looking towards the future to what we want to do, we don't have any major plans at the moment. Of course, there is what you're doing, you know, with the stigma, Heather EllisI feel this is the time to really take on HIV stigma, because we've got U=U and that HIV medications to me, are like as good as a cure. Now we're not infectious, you know, and then but the stigma is still left-over from like you're saying before that the days of the Grim Reaper, we're still dealing with that. Definitely. The pandemic has been going now for 40 years and we're still dealing with stigma and there's got to be a time when it all ends. Georgina Whitchurch Our peer support team and services, I think there's going to be some major change next year in that, because we're just going through a process of complete review a very indepth review of support services. And I'm fairly certain that a lot of change is going to come out of that. So, you know, watch this space, I think it's going to be a very interesting journey ahead in terms of how people are contacted, where we take that, and then linking that in with the project that you're running with obliterating stigma would be wonderful. So with PositiveWomen Victoria, we want to keep this organization alive and well and looking to the future with whatever changes we need to make in order to accommodate the people who are members. Heather EllisOne of the initiatives that you are driving is an Over 50s Peer Support Group. Yes. And that makes complete sense. Because now in Australia, of the 30,000 people living with HIV, nearly 50% of them are over 50. So these are such a big group of people. And we're all going into you know, our later years. And there are so many issues with HIV , particularly in the aged care sector and getting the peer support from each other as we age. Georgina Whitchurch Most definitely. And like many years ago, I don't know if any of your listeners would have read Conversations with God from Neale Donald Walsch. But I was a bit of a devotee of things like that for some years. And one of the things that he wrote about was, if there's something lacking in your life, be the source and do it. And what is lacking in my life is that connection with women of a similar age, to me living with HIV, that's what I'm missing. That's why I decided to not even as the chair, but just a woman of this age, living with HIV, I want to get a group, a social group happening, like similar age group that we can, we can bounce things off each other, we can talk about old age, we can talk about young age, we can talk about all sorts of things. And in that age bracket, I think it's really different than having a mix of say 20s 30s 40s, and then the over 50s. So that's the reason for that. Heather EllisYeah. And that's wonderful in supporting each other to achieve our dreams, because we've got another 30 or 40 years of life, it's like a new chapter of our life. So as we begin this new chapter, it would be fantastic to have that, that peer support to encourage each other and our ideas and dreams and, and even go volunteering in a developing country. So you've got all this knowledge. So as the next chapter begins, we never run out of things that we can do. Georgina you are a real inspiration for women living with HIV to get out there and follow their dreams and turn those dreams into reality. But finally, I just wanted to ask, why do you feel it's so important for women living with HIV to share their stories. Georgina Whitchurch Women have always supported each other and talked to each other. And I think we need to get this out there so that we can be seen as normal women and you know, have our story there and not feel embarrassed about it and not feel as though we're ugly, or we're dirty, or we're sub-human because we carry this thing for life. But you know, women have always supported women. And yeah, I just admire all of my women friends who have supported me, as I have supported them. It's very important. Yeah. And I think we have to keep Positive Women Victoria alive and well. And it is a unique organisation. I believe it's the only one of its kind, most other HIV organizations are mixed gender. Heather EllisAnd we also need to remember that of the 38 million people globally living with HIV more than half of them are women. And, that's something we always need to keep at the back of our mind that we are not alone, and we are really a very, very powerful force to be reckoned with. Georgina Whitchurch Yeah, it's always concerned me the number of women who are falling victim to HIV because of heterosexual relationships, and not necessarily heterosexual relationships with their partner. I think that's what's happened to many, many of the women I know. Heather EllisYeah, particularly the older women where they've been married for many years, and there's a secret their husband is out there having with other men. There is now PrEP, pre exposure prophylaxis where people can take this medication and it will protect them from contracting HIV that's freely available in Australia. Georgina Whitchurch If you're in a long, long ongoing relationship with one man, you're not going to take PrEP. Why would you? People do need to protect themselves. And it's interesting that we were talking about this in the time of COVID, because, you know, a lot of people have done exactly what they have to do in COVID. But a lot of people don't do exactly what they have to do to protect themselves with some sexual activities. Heather EllisSo yes. It's like COVID we've proven people will wear masks people who use hand sanitizer. We just need to get them using condoms. Definitely. Okay, Georgina, I thank you so much for sharing your story today on Our Stories Ending HIV Stigma.It's been fantastic speaking with you and you're such an inspiration. Thank you. Georgina Whitchurch Thank you, Heather. And I hope that this podcast works and people do listen to these stories and take notes. Take notes, and protect yourself. Heather EllisIf you've enjoyed this episode, be sure to subscribe so you can listen when future episodes are posted. Please rate and review this podcast and share it. Our Stories is part of the Women and HIV Tell The Story project made possible by Gilead Sciences through the Gilead Together Grant program and produced by Positive Women Victoria, a community based support an advocacy organisation for women living with HIV in Australia. I'm Heather Ellis. Thanks so much for listening. Isn't it time we ended HIV stigma once and for all.For more information about this episode, visit www.positivewomen.org.au

COVID-19 has become a new risk factor that can cause stress in the workplace. Like work demand, when not managed it can have a cumulative, negative effect on employees.  So what can businesses do to help employees get through the ‘pandemic fatigue’, and ensure long-term workforce resilience even beyond this crisis? In Career 360, Howie Lim spoke to Dr Low Kiang Wei, Medical Director, International SOS on how businesses and HR leaders in particular, can strengthen the role of social support for employees. See omnystudio.com/policies/listener for privacy information.

Dr Mark Parrish from International SOS talks about the latest developments on the Covid-19 vaccine. Peter Hitchens and Mike speak about face masks. talkRADIO's Rebeca Newnes gives Mike an update on Spain. As UAE launches Hope spacecraft in their first mission, Space Expert Greg Smye-Rumsby speaks to Mike about Mars. See acast.com/privacy for privacy and opt-out information.

As Covid-19 related restrictions begin to be lifted around the world, businesses with an international footprint are beginning to consider how the return to international travel can be managed. Dr Low Kiang Wei, Medical Director, International SOS shares some considerations that organisations can look into before asking their employees to travel and what steps organisations need to take to ensure that they are complying with the restrictions around international travel. See omnystudio.com/policies/listener for privacy information.

In this episode, Paige McCown talks with Francesca Viliani, Director of Public Health and co-Head of Sustainability for International SOS about the upcoming SPE Virtual International Conference and Exhibition on HSE and Sustainability the 27th of July.   Click here to learn more about the SPE Virtual International Conference and Exhibition on HSE and Sustainability   We hope you enjoy the SPE Podcast… and take away something useful to your job and career along the way.  Your feedback is welcome, along with ideas for topics you would like to see us cover in future podcasts. You can also send your feedback to podcasts@spe.org. Like what you are hearing? Give us a 5-star rating and leave a review – we love reading what you have to say. You can also get connected with SPE on all social media, just use #SPEpodcast.   Society of Petroleum Engineers on Social LinkedIn | Twitter | Facebook | Instagram | YouTube   More Information Event Calendar | Membership | Publications | Training | Resources   Thanks for listening!

How does having a sense of honour help you build relationships at the highest level in your recruitment business? In this episode of the Resilient Recruiter, my guest Richard Hoon will share his perspective gained from a successful 25-year career in recruitment.  Richard is the founder and CEO of I Search Worldwide and has been a C-Suite search practitioner for over two decades. He is also co-founder and Chairman of the Advisory Board of Validus, a fintech company that is now worth more than $100m. Richard is also the Chairman of the Centre for Fathering & Dads-for-Life, a 20-year-old charity in Singapore. This is very timely for our parent listeners for the upcoming Father's Day weekend. Although not related to recruiting, if you are a parent or planning to be a parent sometime in the future, I am sure you will find value in Richard's wisdom on this topic.  Episode Outline and Highlights [3:16] Centre for Fathering & Dads-for-Life: two approaches to eradicate fatherlessness. [9:50]  Richard's key achievements [13:11] How to manage a large business when you can't be everywhere at once. [14:10] Bringing honour back to the recruitment industry [18:24] Why we need to shift from contingency to pure retained model [23:00] How to handle challenges when dealing with internal recruiters and HR [36:30] Never too late to start from zero - how Richard co-founded a fintech company  [39:42] Philosophies and strategies when building a larger business. [49:52] How art collecting it influences your thought and creativity Centre for Fathering & Dads-for-Life Richard is the current Chairman of the Centre for Fathering & Dads-for-Life, a 20-year-old charity in Singapore.  What is the charity about? In Richard's words: “The goal is to eradicate fatherlessness. Every child born has a father, but the father is not present, is not engaged, not actively contributing to the family. So the child grows up fatherless. Our job is to encourage fathers to be more active and engaged with their children.”  In order for them to address fatherlessness and the negative impact on children, they take preventative and intervention approaches. “We do events, we do programs, we do training, we do father and child bonding camp, we encourage national events like eating with your family.” Bringing Honour Back to the Recruitment Agency Richard believes that having partners that you can trust with the same long-term philosophy is important when you are managing your business, and so is being honourable. For Richard, having those who value honour in the recruitment business is really a minority. “The recruitment business is high grounding... They say things they don't mean, they say things they don't know, and probably get a lot of untruths.” He added,  “I don't want a recruiter's name, one day, being associated with a second-hand car salesman.” This is how Richard puts it on how it should be addressed: “This is a very honourable business because when you put people together, you have got to really be responsible for their career, for their future, but you are also responsible for the company... Unfortunately, the lack of training in the recruitment industry probably gets a lot of just short term results.” He added, “If you always say good things, you are already propagating a lie. If there's anything I would like to do, it's to bring honour back to the recruiting industry. By making sure recruiters go back to a centered sense of morality.” Never too late to start  At the age of 60, Richard Co-founded a fintech company, Validus. For him, it is never too late to start from scratch. Starting from zero, the company today is worth over $100million dollars.  Richard Hoon Bio and Contact Info Richard Hoon is the founder and CEO of I Search Worldwide and has been a C-Suite search practitioner for over two decades. He was the Managing Director of Asia for an international executive search franchise and was the General Manager of International SOS. He has held senior and regional roles with companies such as American Express, Tourism Victoria, and Pall Corporation. Richard is the current Chairman of the Centre for Fathering & Dads-for-Life, a registered charity, and IPC in Singapore. He is a co-founder and Chairman of the Advisory Board of Validus, a fintech company that has received series A funding from a major financial institution. He is the President of the Circumnavigators' Club and the President of the Palm Island Club. He is also a fellow of the Singapore Institute of Directors. Richard on LinkedIn I Search Worldwide website link People and Resources Mentioned Centre for Fathering website link Doug Bugie on LinkedIn James Caan on LinkedIn Connect with Mark Whitby Get your FREE 30-minute strategy call: www.RecruitmentCoach.com/Breakthrough Mark on LinkedIn Mark on Twitter: @MarkWhitby Mark on Facebook Mark on Instagram: @RecruitmentCoach Related Podcasts You Might Enjoy TRR #3 The 4 Qualities of The World's Top Recruitment Leaders, with Doug Bugie Subscribe to The Resilient Recruiter  

As travel slowly restarts around the world what will it mean for the employee experience and how should a travel manager prepare?CWT's Julian Walker speaks to Jeremy Prout, Regional Security Manager, and Dr. William Hauptman, MD, Medical Director Assistance, from International SOS. They take a holistic view at getting employees back on the road and provide a roadmap and strategic framework for a return to travel.Learn about: Resuming travel: pre-trip approval, airport screenings, and many other requirementsCreating a ‘return-to-travel’ strategic frameworkPreparing travelers for a new trip experience

As England gets back to work today, we ask Dr Mark Parrish from International SOS how we can do it safely. We catch up with former Conservative MP Nick de Bois. And Founder of DeltaPoll Joe Twyman teaches us how to carry out a survey. See acast.com/privacy for privacy and opt-out information.

ASG’s Max Buirski talks to MedAire’s APAC General Manager Samuel Chauffaille about MedAire’s business, how they advise and support airlines and operators on all things medical, the operational changes necessary after Covid-19 and what actually happens when a passenger gets sick onboard.Listen in as they discuss: About MedAire; servicing over 4,000 private aircraft (00:30)How MedAire is supporting customers during Covid-19 (3:11)Switching aircraft to cargo transport (6:53)Preparing business jet operations for a return to normal (or new normal) (9:05)Changes that commercial airlines will need to implement (14:18)Aircraft cleaning after Covid-19 (15:54)What actually happens when someone gets sick on a flight (17:15)Illness liability for airlines and operators in the future (22:36)Operational changes that will have to take place post Covid-19 (24:05)How Sam got into the business with International SOS (27:30)International SOS, pandemic planning, repatriation flights and predictions for the future (28:15)For more information about MedAire please click hereFor more information about Asian Sky Group please visit www.asianskygroup.com

In Episode 27 of the Global Captive Podcast, supported by legacy specialists R&Q, Richard is joined by guest co-host Farah Jaafar-Crossby, Chief Executive Officer, Labuan International Business and Financial Centre, Malaysia. Farah discusses how the Labuan regulator has had to respond to the coronavirus pandemic, growth in the captive domicile in 2019 and the Asian captive market. In the interview, Farah mentions the regulatory relief put in place by Labuan light of the pandemic. You can find more information here: https://www.labuanibfc.com/resource-centre/media/press-releases/labuan-ibfc-inc/regulatory-relief-for-labuan-ibfcs-entities-in-light-of-challenges-posed-by-covid-19 The captive owner interview is with Franck Baron, Group Deputy Director Risk Management & Insurance at International SOS, and Chairman of PARIMA, Asia's risk and insurance management association. Franck highlights how International SOS has had to respond to COVID-19 and how its captive has been utilised in a hardening market, as well as explaining why captives are still struggling to become mainstream in the region. There is also a short highlight from the latest COVID-19 special episode of the Global Captive Podcast, featuring Willis Towers Watson's Mark Cook on how the pandemic is affecting international employee benefits programmes. You can subscribe to the Global Captive Podcast on iTunes, Apple Podcasts, Spotify or any other podcast app. Contact Richard: richard@globalcaptivepodcast.com Visit the website: www.globalcaptivepodcast.com Follow us on LinkedIn: www.linkedin.com/company/global-captive-podcast/ Twitter & Instagram: @captivepodcast

Introduction to "Most Dangerous and Controversial Places to visit or to live in"In this episode of the Lifestyle, Travel & Technology podcast, the hosts Alexander, Garry & Nikki look up the most dangerous and controversial countries and places to live in or to visit. Two of the hosts both have lived in 7 countries and some are among the countries deemed dangerous to visit. They share their experience on how it was living in these countries in question and compare the information available online with what they were exposed to.They go through some lists of dangerous countries, that were collected from various sources (In the "Recommended Sources" tab), talk about why these countries are controversial for tourists to visit or expats to live in and share additional information that the hosts gathered on any specific country. For some experienced travelers, they know that some countries are more dangerous than what is stated and some less dangerous. The hosts mention of some YouTubers visiting countries that their government indicated to not visit, but realized that the locals were nothing like the warning had indicated. Podcast Episode Summary.International SOS - medical and travel security risk services company Lists of dangerous countries sourced from UK Independent and ForbesRatings include a wide variety of factorspolitical violenceterrorismethnic violenceinfrastructurenatural disasterssecurity and emergency effectiveness Extreme TourismMitsubishi IslandArmed conflict countriesPopular Tourist destinations that are actually considered dangerous to visit/live inExpats sharing their experience living in these dangerous countries PhilippinesMalaysia - Personal Experience with Gang ViolenceThailand - Chatuchak MarketQuotablesAlexander - "...if you are that type of tourists that requires a little bit of adrenaline and is an adventure seeker then yeah sure go with a local tour guide that has the balls to go deep enough.....i mean that sounded wrong but yeah..."Garry - "...Yemen is a hard situation because its rebels versus the government and you have Saudi Arabia in play..."Nikki - "...Osama bin Laden for example was actually hiding in Pakistan..."Recommended Resourceshttps://www.forbes.com/sites/laurabegleybloom/2019/09/05/20-most-dangerous-places-to-live-2019/#60acb5a37022https://www.independent.co.uk/travel/news-and-advice/travel-risk-map-most-dangerous-countries-terrorism-medical-libya-somalia-sudan-a9206886.htmlhttps://www.forbes.com/sites/laurabegleybloom/2019/11/18/travel-2020-most-dangerous-places-greatest-safety-risks/#38ef7f522196

On Health Suites, Claressa Monteiro spoke to Dr Low Kiang Wei, Medical Director, International SOS about mental well-being during this COVID-19 pandemic.

COVID-19, officially a global pandemic, is first and foremost, a human calamity, and one that has upended business travel like never before. In this episode, we talk with Matt Bradley, a former CIA intelligence officer, who is now with International SOS. We discuss what the leading travel risk services company is advising all clients right now. For those who still need to travel in these unprecedented and unsettling times, find out what you must consider before making that decision. And, while we make no predictions of when this will end, Matt offers his take on how business travel will change post-COVID-19.

In the second episode of Airmic Talks, the new fortnightly podcast produced by the UK's risk and insurance management association, Richard Cutcher begins a discussion on the role of the risk professional in the coronavirus pandemic with Julia Graham, Deputy CEO and Technical Director at Airmic. Richard is also joined by James Lythe, an Associate Director within Control Risks' Crisis & Security Consulting Department (Europe and Africa), and Dr Anthony Renshaw, Medical Director, Health Consulting - Europe at International SOS, to discuss the current responses they are seeing from large organisations. Iain Bell, Director at Gallagher, also discussed supply chain considerations with Richard in a recording made in December, prior to the Covid-19 crisis. If you enjoy the Airmic Talks podcast, please like and share on LinkedIn and with your peers. You can listen and subscribe to Airmic Talks on SoundCloud, iTunes, Spotify or any other podcast platform: iTunes: podcasts.apple.com/gb/podcast/airm…ks/id1500804680 Spotify: open.spotify.com/show/1JhYbb69KSM…4eRQ-hVU-_uWUamw

Featured Interview: COVID-19 outbreak in Europe Guest: Dr. Anthony Renshaw, Medical director in Northern Europe, International SOS

In der heutigen Folge dreht sich alles um das aktuelle Thema "Corona-Virus" und welche Auswirkungen und Einschränkungen uns erwarten. Auswirkungen im Alltag und beim Reisen. Und es stellt sich auch die Frage, ob du dringend auf sämtliche Reisen verzichten solltest. Shownotes Amex Platinum Kreditkarte  https://www.travel-insider.de/wieder-da-75-000-punkte-willkommensbonus-fuer-die-amex-platinum/ Gratismonat bei Bookbeat https://www.bookbeat.de/travelinsider Cockpitbuddy https://www.cockpitbuddy.com Urlaubsguru https://www.urlaubsguru.de International SOS https://www.internationalsos.com Newsletter  http://www.travel-insider.de/travel-insider-newsletter/

International SOS hat sich darauf spezialisiert, Beschäftigte anderer Unternehmen im Ausland bei ihren Einsätzen zu unterstützen. Ziel ist es, für deren Sicherheit zu sorgen – und dazu zählt vor allem auch Beratung und Hilfe, wenn es um gesundheitliche Fragen wie jetzt beim Coronavirus geht. Von Mischa Ehrhardt www.deutschlandfunk.de, Firmenporträt Hören bis: 19.01.2038 04:14 Direkter Link zur Audiodatei

International SOS hat sich darauf spezialisiert, Beschäftigte anderer Unternehmen im Ausland bei ihren Einsätzen zu unterstützen. Ziel ist es, für deren Sicherheit zu sorgen – und dazu zählt vor allem auch Beratung und Hilfe, wenn es um gesundheitliche Fragen wie jetzt beim Coronavirus geht. Von Mischa Ehrhardt www.deutschlandfunk.de, Firmenporträt Hören bis: 19.01.2038 04:14 Direkter Link zur Audiodatei

Avoiding a Midlife Crisis (0:00:00)There are two words that strike fear into the hearts of nearly every adult: midlife crisis. During this time of our lives, it's common for negative thoughts to cloud our memory. We begin to think: what have I really done with my life? Am I told old todo the things I love anymore? It's perfectly natural to worry about the future, but you don't have to go through a crisis according to our next guest Dr. Robi Ludwig. Dr. Ludwig is a nationally renowned psychotherapist who has helped many adults through their life crises. She's here to talk about how we can feel good about ourselves no matter how old we are.  Overtone Singing (0:16:01)What do the Tuvan people of rural Russia, the Inuit people of Canada and Alaska, and the Bantu people of South Africa have in common? It's not what you might expect! It's a style of singing called overtone singing. With us today to explain the history of this fascinating sound is Jim Cole, an overtone singer and the founder of Spectral Voices.  Cyber Security while Traveling (0:32:25)Studies show that in the year 2019, $2 trillion worth of damages were lost in cybercrimes. Two trillion dollars. I don't know about you, but hearing this makes me feel both nervous and vulnerable. While we may know basic cyber security protocol, how much do we know about our cyber safety while away from home? Here with us today is Matthew Bradley, a 14-year member of the CIA and current Regional Security Director for International SOS, to share how we can maintain our cybersecurity while traveling.  Thrifting (0:50:39)Lisa and Richie chat about their experiences going thrift shopping when they were younger.  Saying No as a People Pleaser (1:05:04)To some extent, I think we all struggle with wanting to please other people. We want to be nice and helpful, but we also want to be liked. In fact, belonging and being loved are innate desires that we all have... so in order to fit in, we say yes. Yes to party invites, yes to being a PTA parent, or yes to taking on extra projects at work. But when we're always saying yes in the hopes that others will like us or to avoid confrontation, we end up neglecting our own needs. Joining us on the show today to teach us how to say no and stop people pleasing is Dr. Bradley Nelson, one of the world's foremost experts on natural methods of achieving wellness.  Washing Sheets (1:23:13)We spend a third of our lives in our bedding, leaving behind 56 hours a week of sweat, body oil and dead skin cells. Keeping our sheets clean and maintained will only help us sleep better and stay healthy. But what's the best way to do this? We're going to talk with Kait Schulhof about how we can best keep our bedding clean and santitary. Kait is a cleaning expert and founder of the blog “A clean Bee”.

How to Finish What You Started (0:00:00) One of the most incredible feelings is coming up with a genius idea for a product or project that you want to create. Your creativity begins to flow, your brain kicks into full speed, and you can't seem to pull yourself away from working on your passion. And then suddenly, for a lot of us, that motivation begins to slow. Now that you're reach the finishing touches of your project, you can barely bring yourself to even think about it, let alone finish it. How many of us have been in that same situation? Sometimes, the hardest part about the projects we do is finding the willpower to finish them. So how do we overcome that roadblock in our creativity? Licensed clinical psychologist and former psychology professor Dr. Bill Knaus is on the show to talk with us about how to finish what we started. Science of First Impressions (0:15:10) Do you find that your first impressions of people are almost always right? We're always taught not to judge other people based off of their appearance, but it's an easy trap to fall into, especially when we tend to judge correctly! What is it that connects the way we look to our character? Berit Brogaard is with us to explain her research on the powerful link between appearance and personality. Dr. Brogaard is a professor and director of the Brogaard Lab for Multisensory Research at the University of Miami. Visiting the Hospital Abroad (0:33:04) Heaven forbid you are on vacation and you have a severe allergic reaction to your shrimp cocktail, or maybe you badly twist your ankle dancing. What do you do? How do you get the medical attention you need? Dr. Robert Quigley, a surgeon and senior vice president of medical and travel support companies International SOS and MedAire, joins us to teach us what we should do in the case of a medical emergency in another country, as well as what we can do to medically prepare for our vacations abroad.   Long Distance Relationships (0:50:36) Everyone always says that long distance relationships never work, but when life happens, and you and your partner have to be separated—what can you do except try to keep the spark alive? Is there any way to make long-distance relationships work? Here to share with us her thoughts and experiences is Dr. Roni Beth Tower, academic psychologist and author of Miracle at Midlife: A Transatlantic Romance. Brushing Teeth as a Habit for Kids (1:05:08) Cavities. At this point in the year, after Halloween and coming up on Christmas, a lot of our kids will probably be gifted with. . . cavities. We all know we need to help our kids brush their teeth, but it seems like the biggest wrestling match of the year every time we try. So how can we help them get into the habit of brushing without the struggle? Jaime Frand is the Founder of Kangaroo Oral Care, a Registered Nurse and EMT, and a father to four, including six-year old triplets! We've invited him onto the show to share some of his knowledge. Should I Buy This for my Kid? (1:21:53) Christmas is only 3 weeks away, so that means that wish lists are being made! All any parent wants is to give their children everything their hearts desire, especially during the holidays. But with kids today asking for such mature or extravagant things, we have to question what we should or should not buy for them. Chris Ferguson is a clinical psychologist and author. He's going to give us some tips on how we can give our kids the most appropriate gifts this holiday! 

Each year, about 32 million American women travel solo, according to the Travel Industry Association. For female solo-travelers, safety is always top of mind. Erika Weisbrod, director of security solutions for International SOS, is an expert in travel risk management. Weisbrod breaks down the factors women should consider when traveling, what are the necessary precautions they should take and how to approach different situations overseas. Diana Edelman, who spent many years as a travel blogger living in various countries, discusses the pros and cons of the ex-pat lifestyle compared to vacationing. Edelman explains her realization that she was "running away" via travel instead of traveling to explore, which can happen when we feel feel depressed or anxious or lonely or stuck.

Dr Low Kiang Wei, Medical Director, International SOS speaks on the effects of burnout and how it can even impact businesspeople while they are on overseas working trips.

In this episode, Bryghtpath Principal & Chief Executive Bryan Strawser walks through the new Bryghtpath Global Security Framework. You could also call it a corporate security framework if that's the frame of reference you prefer to use. During Bryan's career, he spent over 21 years working as a part of the Global Security Team for a Fortune 30 organization, ultimately spending the last six years leading that organization's business continuity, crisis management, and global intelligence function. But Bryan also spent a lot of time working in and supporting different parts of the global security organization. This framework came about after working with a client here in Minnesota who was working to establish a global security capability and happened to ask us where they should start. We put this framework together from our standpoint representing "Here's our view of how we would think about building a global security program." Related Blog Posts & Episodes Episode #6: Leading during an Active Shooter Incident Episode #18: The Race Episode #26: The Top 12 Global Risks of 2018 Episode #28: Protecting your Senior Executives Episode #30: Threat Management in Educational Institutions Episode #39: Travel Safety & Security Programs Episode #49: Preventing Workplace Violence Webinar: Insider Threat - The Threat lurking inside your organization Blog: An overview of Physical Security Penetration Testing (Red Teaming) Blog: Current best practices for mailing screening In addition to the resources mentioned in this article, our friends at the Security Executive Council have a significant number of resources & knowledge available to organizations. //static.leadpages.net/leadboxes/current/embed.js Episode Transcript Bryan Strawser: Hello and welcome to the Managing Uncertainty Podcast? This is Bryan Strawser, Principal and CEO here at Bryghtpath. In this week's episode, we'd like to walk through our new framework for a global security program, or you could call it a corporate security framework if that's kind of the frame of reference that you prefer to use. During my career, I spent, prior to founding Bryghtpath, I spent about 21 years working on a global security team for a Fortune 30 organization, ultimately spending about six years leading that company's business continuity, crisis management, disaster recovery, and global intelligence function, but I had a lot of experience working and supporting different parts of the global security business. Not too long ago, we were working with a client here in the Twin Cities, who was trying to stand up the global security capability, and so we built this framework from our standpoint kind of representing, "Here's our view of how we should think about building a global security program." Let's take a look at this. Bryan Strawser: Of course, if you go to the episode page, you're able to download our Global Security framework as a graphic and able to kind of follow along as we take a look at how to do this. Starting on the left, the first category for a Global Security framework is physical security capability, and we really think about this and investigations, which is the second category here. We really think about these as being the principal, kind of foundational starting place for a Global Security framework, the ability to secure facilities in order to keep people and assets safe, and then second, the ability to investigate things that are happening that are outside the norm or that might be criminal in nature that affects the integrity of the organization. With physical security, we start with the priorities, the life safety of employees, a workplace violence prevention program, so, "How do we prevent workplace violence through training and policies, and things along those lines?" The third is threat management. Bryan Strawser: Once we've had an incident of a threat reported internally, externally, social media, email, how does that get handled? What's the threat management program? How is the threat triaged, and then if necessary, formally assessed, and then plans put into place? You can look at, or listen to our previous episodes on Workplace Violence and Threat Management Frameworks, and risk factors and escalations for ideas and more of a deep dive into that area. The fourth area under physical security is planning and design, so this is for new or remodel facilities, but what is the application of crime prevention through environmental design? Bryan Strawser: How are we planning these facilities with security requirements in mind from the beginning, et cetera? Access control. What is the approach to securing access to the facilities? This could be key control. It could be a card access system. It could be biometrics, but what is the program, the official program for maintaining and controlling access to the facility? Bryan Strawser: Next, the security presence. What's the visible security presence, whether that's security officers, plainclothes security individuals, armed security, robots or video analytics, or other things that are clearly visible that create that security presence that deters crime and kind of reinforces the right behavior? Then lastly, in physical security, just culture, and awareness, culture in terms of, "What's the culture around following the security controls that have been put into place?", and awareness around, "How is security communicating what they're doing? What kind of material is out there, intranet, digital, internal social media, external social media, posters and things like that, that help drive awareness of the security program?" That's physical security to us, one of the two major foundational elements of a global security strategy and program. Bryan Strawser: The second is investigations, the ability to investigate something that is abnormal, or something that is wrong, or something that has been reported. The first area is just investigative policies. "What are the roles and responsibilities within the organization? How are investigations conducted? What are the ground rules around that?" Bryan Strawser: The second is we expect the investigative capability of a global security team to be independent, independent in that although at the end of the day, we all have a boss, but independent in that they are driven by the security organization who also only reports to a Senior Executive, and the investigators are able to investigate with a high degree of independence. That doesn't mean they're not talking with lawyers, internal or external to the organization. It doesn't mean that they aren't taking direction, but it does mean that they're able to follow the investigation where the investigation leads. The third area here in investigations is just, "What are the investigative capabilities and technologies? Do they have the tools or case management systems or other things that they need?" Bryan Strawser: The next area in investigations is compliance and investigations around our major anti-bribery laws and our major anti-terrorism laws. This is the OFAC regulations, the Office of Foreign Asset Compliance, where we're verifying that we're not doing business with third-parties that U.S. companies are prohibited from doing business with. Then, paired with that, the FCPA, the Foreign Corrupt Practices Act, where we're validating that our organization is not bribing individuals in foreign governments or in foreign countries in order to do business. Next is exception reporting. "What's available to the investigation's function in order to detect and find exceptional behavior?" Bryan Strawser: By exceptional, I mean abnormal things that stand out, and they may be legit and not criminal in nature and not impacting the integrity of the organization, but there's reports that allows us to see exceptions and allows investigations to commence investigators to dig deeper into those exceptions. Then lastly, that your organization has an integrity or a reporting hotline, an integrity hotline or a reporting hotline, something that allows them or allows employees, and vendors, and parts of your supply chain and others to report unethical behavior, and that those hotline reports are then investigated and sent to the right unit within the organization to follow up on. Someone can call the integrity hotline for a sexual harassment issue that probably goes to HR, or employment relations attorneys or something like that, but something of a security nature should come to the security team for a follow-up investigation. Physical security and investigations, that's kind of our foundation for our Global Security framework. In the next section, we start dealing with crisis management. It is the first category. Bryan Strawser: Here, do we have a crisis management program? Do we have a defined crisis management team? Have we built a defined escalation process and a crisis management framework that allows for decisions to be made through a collaborative process, and then communicating the results of those decisions? To us, those three things are where we start. We have a defined crisis team with clear roles and responsibilities, we have a process to escalate things to that team, and for them to communicate upwards to executives into the board if that's applicable, and then we have a framework on how to collaborate and make decisions and communicate the results of those decisions. Once those things are in place, then we look for a specific scenario, a crisis planning. Bryan Strawser: "What are the top 10, 12, 15, 20 risk-based scenarios that we need to have specific plan annexes for?" Sometimes we build, think of something called a playbook that has all of this kind of laid out. Here's our crisis playbook, and now we're going to execute upon the things in that. Then lastly, that we have a good process, crisis management process for simulations and exercises. The next bucket is travel safety and security. This isn't always applicable to organizations, but if you are traveling, and particularly, if your employees are traveling internationally to higher-risk locations than where you're typically doing business, you probably need some element of a travel safety and security program. Bryan Strawser: It starts with a legal concept around duty to care that you are planning and making life safety and safety, and the security of your employees is important to your organization. Travel safety and security starts with the duty to care, but it moves relatively quickly into travel policies like, "What are the travel policies? Are we looking at the risk of countries, or cities, or regions that employees are traveling to, and that we understand that there is a process in place in order to restrict travel and put some guidelines in place to ensure the safety and security of our travelers?" For example, in my previous employer, we had a country risk assessment process and a travel security council. Through that travel security council, we could bar travel to certain countries or certain regions because they were not safe for folks to go to in our opinion, but again, this varies by organization. Bryan Strawser: We then look for companies to risk rate, countries whether you're working with a company like International SOS or Control Risks group to use their country risk ratings or you're doing something internally. Then, we look for monitoring for major events that are happening near where your travelers are at or where they're going. We talk about this intelligence monitoring, but it pairs closely with a travel tracking capability where you have the ability to see where your employees are at, and you're able to see the events around them that might create risk. For example, a few years ago, one of our clients, there was an Active Shooter event going on in Germany, and one of our clients, his Chief Financial Officer was there actually within about half of a kilometer of where the event was going on. We knew that he was there. Bryan Strawser: We had a travel tracking capability. We were able to quickly make contact with him and get him to a safe location, and then we're able to evacuate him safely back to his hotel. That's the kind of travel tracking an event or intelligence monitoring that you really need to have in place. Then lastly, for travelers internationally, you're going to want to have third-party medical and security support for when these events do happen or when someone gets sick. Particularly, in some parts of the world, you need a vetted medical provider or access to vetted medical providers. Bryan Strawser: You do not want your folks just walking up to the nearest hospital or clinic because you will wind up having folks in places that are perhaps not safe and where they're not getting the level of care that you're going to want them to have. That's travel safety and security. The next area talks about partnerships, and here, we're looking at, "What are the Public-Private Partnerships for an organization and their connectivity with the global security team?" We have these in several areas, and where your prioritize here would really depend upon the maturity of your organization and where you're operating and what those risks are, but some of the partnerships we should look at are with emergency management agencies, and you have these typically local county, state, and then federal across the United States, and other countries are somewhat similar to this. Some countries only have this at a national level. Bryan Strawser: Law enforcement, "What is your relationship with local law enforcement and law enforcement at different levels that may impact the business that you're in?" If you are operating, if you're a significant global operator, you will want to have partnerships with the intelligence community. You can look at the Public-Private Partnership programs at the Office of the Director of National Intelligence or through the state departments, Overseas Security Advisory Council, or through the FBI's Domestic Security Alliance Council, or for smaller organizations, FBI's InfraGard, but are you getting access to the information that you need to make sure that you're making the right moves as an organization to secure your business and protect your team? You also have the opportunity to interact with peers, so this is a kind of industry connectivity through your trade groups or local, regional and state Chambers of Commerce. Then, in a really mature organization, we would look to see a public-private sector strategy and evidence of collaboration, that there's a deliberate strategic effort to build partnerships with public sector agencies where the company has something to gain in terms of information and insight, perhaps an early look at some things, and the public sector agency gains from the company's expertise and information about what's going on. Bryan Strawser: The next category here is executive and event security. We lump these together because we typically see the same leader have responsibility for both, but in a large enough organization, this is about protecting your senior executives, perhaps at home, perhaps in travel, perhaps only at company events, perhaps it's 24/7. This depends on your organization. The second part here is just major events planning, large company meetings, shareholder meetings, big vendor, financial community presentations. These are all possibilities of things that need to be planned, and then managed, and it requires a little different level of care, which is why we often see this aligned with executive protection. Bryan Strawser: Then lastly, corporate aviation, perhaps you own or lease aircraft and operate them yourselves, or perhaps you have some kind of agreement with a company like NetJets or Flight Options or something else, but just the management of the security aspects of your corporate aviation unit, we would see that program falling into this area. The next category is an operation center or a GSOC, a Global Security Operations Center or just a SOC, a Security Operations Center. In a Global Security program, we look to see the operations centers set up as a single source of truth. They're a trusted part of the organization that's communicating what's going on. They have a lot of information flowing in, and then they're pushing out to communication that is relevant and timely and impactful and provides a good overview from a situational awareness standpoint of what's going on. Bryan Strawser: In large organizations, GSOC centers like this run 24/7. They're actively monitoring a number of things going on around the country and world. They're likely the starting point for an incident management process that then escalates into a crisis management or crisis leadership process, and we see a GSOC is being a really core to that, that they're monitoring what's going on. They're kind of at the base of that crisis leadership process, even though you may have a crisis management team that comes in and does more as things go on. We also see GSOCs as being a place for centralized security operations. Bryan Strawser: They may be dispatching security officers. They may be responding to a ShotSpotter alert and things along those lines. Then, getting to the far right of our framework graphic, we see an intelligence program as an important part of a Global Security framework, particularly in a more mature organization. We typically see kind of three categories of intelligence, and then kind of a foundational element here with intelligence. The first is geopolitical intelligence, like, "What's going on around the world that may have an impact on us?", looking at major events that are playing out Bryan Strawser: May go as far as to look at just politics. I mean, as we're recording this in September 2019, there are major political earthquakes going on in Great Britain, in the United Kingdom around Brexit. There's a lot of things happening with that. There's a lot of instability that's being generated through the Brexit process in the U.K. and in London. There have been protests with thousands of people. Bryan Strawser: If you operate in the U.K. or you have U.K. companies in your supply chain, or this is your next expansion market, then this geopolitical intelligence on what's going on over there could be important to you. If you don't, it probably has nothing to do with you. That's a domain, an intelligence domain that could or couldn't be important, depending upon your business. The second area for intel is corporate and reputational intelligence that we're looking for information and intelligence that may impact our reputation. We might see an inbound threat on our intel radar screen so to speak, where an executive make a misstatement in the media, and now this is coming back at us on Twitter and gaining steam in terms of the story. Bryan Strawser: The third category is cyber intelligence. Here, we're looking at kind of a whole cyber threat picture. This may not belong in a global security team. It could be cyber intelligence is being managed by your cybersecurity organization or by your CSO, but we often find the intel component in global security. Then lastly, kind of a foundational element here is just public private partnerships in the intelligence community about your connectivity between your intel team if you have one internally and the intelligence community through some of the sources that we've mentioned before. Bryan Strawser: Then, our last category here on the Global Security framework is the supply chain. First, we're looking at end-to-end supply chain security from the dock, at your vendor's warehouse, all the way until it shows up at your organization. "What's the security of that supply chain? Who are you dependent upon to make that supply chain secure along the way?" This could be your ocean carriers. Bryan Strawser: It could be air freight. It could be big common carriers like UPS and DHL, FedEx and others. Second is just a supply chain reputation. "Are you sourcing responsively from vendors that are not going to compromise the integrity of your organization?" Sometimes that requires an investigative capability to really dig into that, or perhaps you're purchasing that information through a third-party. Bryan Strawser: There's the investigative capability within your supply chain, so if you got a truck that gets hijacked in Guatemala and it's got your product onboard, how are you going to investigate that, and do you have any loss to begin with, and then how are you going to investigate it? Do you have access to the experts that can assist with an investigation at a location like that?" Then lastly, there's the Customs-Trade Partnership Against Terrorism or CTPAT, that allows you access to the priority lanes in the U.S. ports because you're following the requirements of the CTPAT program, which are a much greater level of security of your supply chain shipments and the integrity of your suppliers and such than a normal run-of-the-mill oceangoing or air freight shipment. That's our Global Security framework. Again, we laid this out as our view of what a global security program should look like. We left out some foundational things like budgeting and IT capabilities and some of the things that are going to kind of be there as the foundation of any organization, but they're the same ... Bryan Strawser: Those are really the same across different functions of a company, not just unique to global security, but this is our view of things companies should think about in terms of the elements of a global security program. Again, you can go to our page for this episode and download the Global Security framework, and then you get a nice, pretty PDF that you can follow along with as you listen to the episode or use it for other purposes as things go along. That's it for this episode of the Managing Uncertainty Podcast. We'll be back next week with another new episode. Thanks for listening.

The recent events in Venezuela with riots in the street and the political opposition being jailed should worry any corporate security, business continuity, intelligence, or crisis management professional. Whether you're doing business in Venezuela or not, the developments over the past few weeks should cause companies to review their current approach to managing global risk, monitoring developments around the world, and their plans to respond to an international incident. In this episode of the Managing Uncertainty Podcast, Bryghtpath Principal & CEO Bryan Strawser and Senior Consultant Jennifer Otremba discuss their experiences during the 2011 - 2013 uprisings across North Africa & the Middle East - and several specific tactics that they used during the unrest in Egypt that impacted their then-employer. Topics discussed include the need for a command center or "radar screen" to monitor and rapidly respond to global developments, crisis planning, leading through international security incidents, and tactics that you can use to better prepare your organization for similar events. //static.leadpages.net/leadboxes/current/embed.js Episode Transcript Bryan Strawser:                   All over the news right now- Jen Otremba:                        Everywhere. Bryan Strawser:                   ... is the problem in Venezuela. Jen Otremba:                        It's a huge deal. Bryan Strawser:                   The problem in Venezuela, actually, has been going on for quite a while, but it hit a new point this week when ... What was it that happened? There was an election. Jen Otremba:                        Yup. Bryan Strawser:                   The opposition group that didn't win told their people to take it to the streets. Jen Otremba:                        They did. Yes. Bryan Strawser:                   When we talk about taking it to the streets here in the U.S., we're talking about #resist or whatever. Jen Otremba:                        Yes [crosstalk 00:00:51]. Bryan Strawser:                   We might be out blocking some traffic but we're not out there doing what's going on in Venezuela. It got violent in a hurry. Jen Otremba:                        Very quickly, yes. Bryan Strawser:                   What we saw from the US State Department, what? Three days ago, at the time that we're recording this. You might hear this a week after it. Three days ago the US State Department said we are evacuating all non-essential consulate personnel, all dependents of consulate personnel that are essential. Basically we're getting out, except for core personnel, and that their advice to US citizens was don't go. Jen Otremba:                        Right. You know it's a big deal for government employees, but we were thinking about it in terms of past experiences that we've had. Bryan Strawser:                   Because we're not ... Most US citizens and companies, because of Venezuela's political situation, have not really been ... Jen Otremba:                        Right, like what does, why does this matter to me that much, you know? Bryan Strawser:                   ... operating there, right? But we thought about this in the context of an experience that we had been through that taught us a lot, and that was the situation in Egypt back in 2011, 2012, 2013. Jen Otremba:                        Right. Bryan Strawser:                   The Arab Spring, the bigger Arab Spring uprising that occurred across multiple counties that impacted what we were working on in a number of locations. We're going to kind of put Venezuela in the context of Egypt a few years ago. Jen Otremba:                        Right. It's actually very similar to what was going on then, as far as getting people, having the need to get people out of the country. Bryan Strawser:                   Not only that, but having a need to understand what was going on somewhere that a lot of people didn't understand what was happening and why your business is impacted by this. What I recall from the situation in Egypt was that the company that we were working for at the time had a small office there of like 18 to 24 people and most of them were Egyptian citizens and we had a handful of ex-patriots, none of which were American, that were working there from elsewhere in our international operation. Egypt went from calm protesting to full on state on citizen violence in like 48 hours. Jen Otremba:                        Extremely dangerous. Bryan Strawser:                   We were monitoring and we were watching and we were like, this is pretty rough and people can't get to work and they're staying home to holy crap, we've got to get people out of there now. Jen Otremba:                        Right. To put it in a context, we operated in a lot of different countries where it wasn't necessarily safe like it is in the United States. Bryan Strawser:                   We had a large office in Pakistan. Jen Otremba:                        Absolutely. We've spent a lot of time monitoring these offices, so when it escalated, and it continued to escalate, there was at some point we had to make a decision. Bryan Strawser:                   First some perspective on how quickly this moved. The following year, after this happened, I was at a US State Department meeting where the diplomatic regional security officer for Egypt talked about this uprising. He lived off embassy property and had gone home for the day and spent the next 70-some days managing this crisis from his condo because he couldn't get back to the US embassy. It was not safe for him to travel despite all of the tools available to him as the head of diplomatic security in Egypt. Even the State Department was caught off guard by how quickly this moved. It was really that, that was that fast. Jen Otremba:                        Yeah. It's just almost like something you think you see in a movie that's not really real, you know? Bryan Strawser:                   To talk a little bit about first what we experienced and then what are the lessons and solutions you can draw from this, we had a couple immediate issues. One decision was just really easy and that was, look it's not safe for our folks to travel from their homes to where the office is, so the office is closed. That was an easy call. Jen Otremba:                        Yup. Bryan Strawser:                   The second one was, well the office is in actual physical danger and we have assets in that office that are worth defending, so we're going to, we're going to retain some security that can be trusted to protect the office to a point. So we did that. Those were pretty easy decisions. Then the complicated problems started, which is, as things escalated in Egypt, our employees became in physical danger, not just the ex-patriots who lived in some different areas, but also our Egyptian citizen employees. The place where they were living was not stable anymore. We had a spouse of an employee that was injured defending his home along with his neighbor. We came to the decision that the ex-pats should leave, and that's a whole complicated process of how do we get them out of there. Jen Otremba:                        Very much. Bryan Strawser:                   Then there's the issue of, okay what do we do with our citizen employees? Ultimately we relocated them to of all things, a Holiday Inn, but there was an Egyptian Army armored unit that was basing at this hotel, so we knew that it wasn't going to get attacked and it had a functioning ATM, which turned out to be important. Jen Otremba:                        And wifi. Bryan Strawser:                   And it had wifi, so we could keep in touch with the team, but that was easily supported internally and a move that we could make. It wasn't too difficult to pull off once the decision was made. Getting the ex-pats out was extremely difficult because unlike other situations, this had moved so quickly, most of our usual security providers didn't have assets in country that would be able to support us and we really had some trouble figuring out how to do that. We also had complications because we didn't know what visas the employees had to allow them to go to other countries. Jen Otremba:                        And which countries they could go to. Bryan Strawser:                   Where we could get them to. That wasn't something we were tracking with ex-pats. Jen Otremba:                        Right. That's a quick process. Bryan Strawser:                   Quick process, yeah, right. We had to get them on the phone and find out, and find out what was valid and what kind visa type. That was something that you want to track. If you have ex-patriots and you've got travelers, you need to know what's in that passport, so that if something happens, you can get them to the right place of safety. The big challenge in this case was we had some folks that required a visa to travel to the EU and didn't have an EU visa, and so we could only evacuate them to certain countries in the Middle East and only for air transit and that was the big problem. We ultimately figured that out, safely got them to the airport and got them into ... In the Egypt situation, once you got inside the airport, you were fine. It was just getting to the airport that was a big problem. Jen Otremba:                        Right. Bryan Strawser:                   They were able to eventually get there. Jen Otremba:                        Wouldn't it have been great if we had a plan ahead of time? Bryan Strawser:                   Yes. Jen Otremba:                        For something like that. Bryan Strawser:                   Yes, and we did later on. That's another thing. Where you see these things going south, you want to secure resources in advance. Jen Otremba:                        Right. Bryan Strawser:                   Hopefully your resources are local or have, they're going to be there. Our resources that we usually dealt with never did get in country until much later in the situation and then of course we didn't need them. Jen Otremba:                        Right. Bryan Strawser:                   We definitely needed them in this case. Jen Otremba:                        Yeah, so you got to have a plan, and then outside of the plan, it's how do we know when this is escalating. It's the monitoring that comes into play. Bryan Strawser:                   We've talked about the idea of a radar screen before, and this is applicable here. We needed a way to know what was going on, and we had that. We had a very good, the crystal ball just failed us on this happening and what that meant. Jen Otremba:                        Right. Bryan Strawser:                   But we knew, we had good situational awareness of what was happening. We had good on the ground intel sources. We were getting very good information out of the US State Department Overseas Security Advisory Council. Jen Otremba:                        Yup, we were able to give that information to our leadership. Bryan Strawser:                   Right. Jen Otremba:                        To help them to make decisions quickly. Bryan Strawser:                   We were coordinating with other Twin Cities companies that had a presence in Egypt and getting good information from them and vice versa, about what they were seeing. We certainly didn't have it as bad as some other Twin Cities companies did in this situation, that were in some really rough spots with this. Jen Otremba:                        Yeah, with more people. We didn't have as many people as they did either. Bryan Strawser:                   Right. It's very difficult when you have these situations where you're not as familiar, and we weren't ... Egypt had never really arisen as an issue for us previously. It is very difficult if you've never had to deal with this to understand just how quickly the pace of these situations evolves and how difficult finding the right answer is in terms of getting people out of the country and such. There are some places you can go. Most companies use firms like International SOS or their travel security subsidiary. Global Guardian is another company that competes in the same space. There's ... Jen Otremba:                        The State Department puts out ... Bryan Strawser:                   Control Risk Group, but there's free stuff. Jen Otremba:                        Yeah. Bryan Strawser:                   The US State Department's Overseas Security Advisory Council is a great source of detailed intelligence information, and when things happen, they make a point of communicating more tactical details about what's going on. Jen Otremba:                        That said, we kind of talked a little bit about how we hadn't had too much experience in that particular area, so it's understanding the global risk holistically, I think, is a big learning lesson for a lot of organizations in these situations. Understanding what could happen and why and what triggers would make that happen. For instance, a new president in a certain area of the world gets elected. Bryan Strawser:                   It was interesting in the Egypt case that things calmed down when the military overthrew the president. In most cases that's like a big trigger, like oh my God, things are going to get bad, but in this case, everybody packed up and went home and said, "Okay. We're done." Because ... Jen Otremba:                        We can't fight this. Bryan Strawser:                   Or it's that this is the institution that we trust, and we're going to let this play out, and we're going to stop protesting, we're going to stop the violence. We'll see what happens in terms of an election, or their other demands that go on. But we did, when you think about planning in the moment, it's good to start thinking about what are the things that could happen? What does that mean? What actions should we take in response to that? We knew that if the army overthrew the president, that this was a good thing and it would likely lead to calm and that we would probably de-escalate from where we were, depending upon what other external factors were happening. Jen Otremba:                        Right. Bryan Strawser:                   Whereas if the army didn't make that move and there was a crackdown on free speech, we knew that that was an escalation. Jen Otremba:                        Yup. Bryan Strawser:                   Those were the triggers that we were thinking about to lead to further action. Jen Otremba:                        Yeah, and just like every other situation, we assigned one person that was in charge of managing all this information and then we had others that were in charge of managing all of the other crises in the world. It wasn't just a siloed attention on that instant. Bryan Strawser:                   This is a good example of where having a robust crisis management framework, a decision-making process and a communication process is important because this is very unpredictable. We didn't think at the beginning of that year that we would be managing a, an office shut down and a revolution in Egypt and disruption in other countries, so we didn't have a plan for that. Having that framework where you can push out information and you can bring your group together to make decisions was important. Jen Otremba:                        Absolutely. Bryan Strawser:                   To wrap things up, when we have these large disruptions at country level like we're seeing in Venezuela, it's a great time to look at, do you have a plan, your crisis management framework, your process by which you make decisions. Do you have a radar screen? Do you have access to free or proprietary paid intel resources that can help you understand what is going on and what this means and where this might lead? Are you ready for this kind of situation? Are you prepared to make the kind of decisions like closing an office and evacuating your ex-patriots? Jen Otremba:                        Understanding what travelers may be in the area. Bryan Strawser:                   Exactly. Again, your most important goal as a business is to make sure that your team is safe and secure and taken care of. That's what folks should be thinking about when it comes to Venezuela.

What are the basic elements of a Travel Safety & Security Program? What are some of the things I need to ensure that we have in place? Where should I start with Travel Safety & Security? These are some of the questions that Bryghtpath Principal & CEO Bryan Strawser tackles in today's episode on Travel Safety & Security programs. Related Articles, Episodes, & Resources Episode #2: The McDonald's Radar Screen Vendor Resource: Global Guardian Vendor Resource: Control Risks Group Vendor Resource: International SOS Episode Transcript Bryan Strawser, Principal and CEO at Bryghtpath, and welcome back to the Managing Uncertainty Podcast. Today, I want to talk about travel safety and security programs. We just had a client ask us last week about what it would take to start up a travel safety and security program, which, of course, turned into a long conversation about, "What do you have in place today, and what kind of things should, do you feel like you need to have in place? And here's what other companies your size do. Oh, and by the way, are you talking about geographically, your employees' travel?" All of these are good questions to ask, as you're starting to think about this, but here's what I want to focus on. Here are some elements of the travel safety and security program, from our perspective. This is an area I have a lot of personal knowledge in. I was responsible for most aspects of travel safety and security at my former employer, where I was the head of crisis management, intelligence and business continuity. And as a consultant, we've helped a number of organization stand up travel safety and security programs for median and large enterprises, whose employees travel and operate globally, even if it's just in North America, between Canada and Mexico, and the United States. So there's a number of elements to a travel safety and security program. It starts with an acknowledgment that there is a duty to care, that you have as an employer, to make sure that your employees are safe. That, as they travel, and this would include your contractors, and really, any guests that might be traveling with an employee, like a spouse, or children, if you allow such things. But it's certainly an acknowledgement that there's a duty to care. That you should have, as an employer, in terms of making sure that people are safe, as they travel. You almost want to think about as, whether they're on the clock, so to speak, or not, if they're traveling for you, the reason why they're there is that they're with you. You've sent them there. And so, you have some responsibility, from a safety and security standpoint. Not just legally, but because that would be the right thing to do, because they're employed. So a good travel, and safety and security program, starts by having travel policies that allow you to put some structure around where employees can travel, and kind of activities that they can engage in, and your ability to decline them from visiting certain locations. Usually, I think about this at a country level, where, perhaps your business operates in many, many countries. And that requires your employees to travel to even more countries, from where you might source products or talent, or you might have a vendor as a BPO, as an outsourcer. There's a lot of reasons that you might have employees traveling to countries that are not necessarily places that you normally are doing business. You need the ability to understand the risk of traveling to those countries, the training or briefings and knowledge that your employees need to have, in order to successfully and safely operate in those countries, and in some cases, you need the ability to restrict them from traveling to those locations. For example, for many years, most US companies did not allow employees of their businesses to travel to Myanmar. The reason is that the former Burma was under economic and other sanctions by the United States, and other entities, and there was simply not very ... it was simply very difficult to do business there, because of those restrictions. Not to mention, they had an extremely authoritarian government. So it wasn't a great place to have folks travel. Another example of this kind of travel restrictions is in the India/Pakistan area. There are parts of Pakistan, where, without a number of security precautions and measures that are prohibitively expensive from being taken, US citizens should probably not travel to portions of that country. In the same way, there is a province in India that's on the Pakistani border, the province of Kashmir. Beautiful place to visit, I understand. Not a safe place to be when it's the day that India and Pakistan decide to start launching artillery at each other into Kashmir. It's a disputed area, and it's not a great place to be for most travelers, because you never know when you're going to find yourself in the middle of an exchange of artillery fire. So you need the ability to restrict travel to certain places, and enforce that in policy, and enforce that through your travel agency, or your travel systems that you might be using. And that requires you to have at least some ability to understand the risk of these countries. You can get some information through the US State Department, if you are a US business, about, at least the State Department's take on that country. They have great free information available on the US State Department website. You can get alerts by country and region. You can get even more detailed alerts from the specific embassies and consulates in the countries in question. You can also buy this information through a number of providers. This is something that we do here at Bryghtpath. But there's other large organizations, like International SOS, Control Risks Group, WorldAware, which was formerly iJET, Global Guardian, Emergent Risk, and others that will risk rate countries, and provide some of this information to you, and let you make the right decisions. Another core element of your travel safety and security program is the simple ability to know where your folks are, and that requires some type of travel tracking service. There's a number of providers and a number of travel agencies that do this, Carlson Wagonlit, WorldAware, American Express Travel, International SOS, if I didn't already mention that. There's a number of different travel tracking systems that are out there. Or it can be something as simple as, you get an extract every day from your travel agency, that tells you who's currently traveling, and where they're located. But when something happens globally, this is how you know what you need to do, in terms of responding, because you will know who is there, who is traveling at that location, and enable a rapid response to that situation. Or the peace of mind, knowing that something has happened in another country, and you don't have anyone traveling there today. Simple example of how this has worked in my life, in the past. In 2013, when I was the head of crisis management for a large company here in the Twin Cities, there was the Boston Marathon bombing. And although we didn't have locations near the bombing site in downtown Boston, we know that we had, with some executives that were there in Boston that day, unrelated to the marathon. And we knew, or suspected, anyway, that we had some employees who probably ran in the race, locally, and folks who had traveled there. So we could find the travelers, the ones that were there on business travel, and we could quickly make contact with them, I think there were 10 or 12, quickly make contact with them, ascertain their safety, and made them aware of what was going on, made sure that they stayed clear of that area. Then we spent some time tracking down the other employees who were participating in the race, mostly by doing, reaching out to leaders, and then having those leaders tell us who was participating, and what they knew. But the point is that we knew who was traveling in the city of Boston, and we were able to make that quick check, to make sure that they were safe and okay. Another important part of a travel safety and security program is having good ongoing communication, that happens between travelers and your security team, or your third party travel safety and security provider, who keeps them apprised of things that might be happening in the local area. For example, a few years ago, one of our clients had a large global education business, and the CFO and some other senior executives were in Germany, at the same time a terrorist attacked occurred, centered in the same neighborhood, where they were actually having lunch. So they had this issue of, we needed to rapidly make contact with them, and make sure they were safe, and then get them to their hotels, get them to a secure area. There literally was shooting going on in a number of locations, in the neighborhood that they were at. We did this, in this case, through a third party provider that this client had specifically contracted for this purpose. It was just done through our leadership as their crisis management vendor. That's the type of ongoing kind of emergency communication that we're talking about here. In order to make all of this work, from a travel safety and security perspective, many parties will turn to a third party firm that provides medical and security support, and the intelligence monitoring necessary to make this all work. There's a number of companies that do this. Some of the larger and reputable ones include WorldAware, formerly known as iJET; International SOS, which is a joint venture between Control Risks Group and International SOS, they have a travel security organization; Global Guardian, which is based in Virginia, a little newer, very nimble, fast-moving operation. And there's others that you'll find out there, as well, that operate, perhaps, in specific regions, or have a global reach. Most companies will use International SOS or Control Risks Group, from our experience, and both are very reputable organizations. WorldAware is, as well. But these third parties provide travel tracking, they provide the other services that are necessary, in order to make your travel safety and security program work. In a medical emergency, they can route your employees to a vetted clinic, or they can bring emergency medical care directly to their location. For example, India is a good example, where there's not always good, English-speaking, top quality medical care available, with some knowing where to go. In this case, if you're contracted with one of these providers, you would go to their clinic, where you're guaranteed to have good communication, they're going to speak the language, there'll be an appropriate level of medical care, with access to other resources for medical evacuation, specialty care, and emergency surgery, and that kind of thing. But they also can provide security support ... so, when you have a situation where the security situation just goes south for you. For example, think about the Arab Spring, in Cairo, where suddenly, things went from perfectly calm, to essentially a riot, almost a civil war situation, very rapidly in 2011. Then these providers had assets on the ground that could protect your employees, that could evacuate them, get them to the airport for evacuation flights, and that kind of thing. So, as we think about a travel safety and security program, there are some of the elements necessary for a successful program. Some of these may not be necessary for your organization, depending upon the size and complexity, and geographical locations that your team visits. But this will give you at least some perspective on what that program could look like. Thanks for tuning in, and we will talk with you on next week's episode.

Dear DCIS Parents, This is the 19th Newsletter I have written at Dover Court and I think I am going to start this one in a similar vein to the previous 18. It has been an extremely busy but successful half term. Many of our teams worked through the summer to get the new Secondary Building and the Sports Hall ready for the new school year and we have been delighted by the response from students, parents and staff. There is still a little work to be done on the Sports Hall and this will be completed over the half term holiday. I’d like to thank all members of the school community, especially the PE team, for their flexibility and understanding while we worked around the logistics of our new buildings. The school year started with some phenomenal results from last year’s Years 11 and 13. As I wrote in my recent blog we do need to be wary of overall averages but we were delighted that we were above the World average for the IBDP and the UK average for GCSE. There are some great individual stories behind the headlines and our 10 graduates from Year 13 are now successfully onto their next exciting challenge. The new Sports Hall hasn’t impacted on our Sports programme yet but we have had a very successful start to the year. We have had record numbers of students attending the trials for the FOBISIA, NAE Games and other teams and we have had some great results in this season’s ACSIS fixtures to date. We sneaked in the Sports Days around the weather just before half term which were hotly contested in all year groups. We’ve had a full set of local trips already this half term. I have enjoyed talking to children about their exciting visits to local museums and other areas of interest that Singapore has to offer. Our Duke of Edinburgh’s Award expedition hit the first hazy weekend in 3 years but they managed to get through most of their challenges. Further afield our Secondary World Scholars Cup trip to Manila was extremely successful and 9 students have qualified for the final stage at Yale later in the term. We’ve recently partnered with International SOS who have augmented our staff training and provide crucial planning and back up for all our international trips. More details will be available in specific trip information. Our Performing Arts have really benefited from the new facilities afforded to them in the Secondary building. We have long had a track record of some outstanding pieces of work from drama, music and art and we look forward to seeing this continue. We introduced Dance with the support of Juilliard last year and Ms Dodson did a brilliant job of starting this development. Ms Hughes has taken this over and we welcome our second Juilliard dance artist to DCIS in November. It has been lovely to see so many parents at our various events; coffee mornings, information sessions, parents consultations or the Parent Support Network. We welcome (suitably badged!) parents to use our Lounge at all times and I’m really pleased that this is being used more extensively. The DCA AGM was extremely well attended and I continue to be grateful for the support of the co-chairs, the executive and the volunteers for the plethora of activities they run each year. The DCA have also been instrumental in the feedback they supply – the recent improvements in lost property management are based upon discussions with them.

Libby Znaimer is joined by Charles Burton, Associate Professor of Political Science at Brock University, Cheuk Kwan of the Toronto Association for Democracy in China, and Matthew Bradley, Regional Security Director at International SOS, and former CIA Agent. Flights in and out of Hong Kong have resumed after two days of chaos, but now our government has issued a travel advisory telling Canadians to "exercise a high degree of caution in Hong Kong. the Chinese military is massing on the border and Foreign affairs minister Chrystia Freeland says Canadians in Hong Kong should contact the Canadian consulate there if they need help.

Every company is under the gun these days. The software development life cycle has sped up to a breakneck speed, one that is growing increasingly difficult to keep up with. With so many releases happening simultaneously, it’s more crucial than ever to have a solid plan in place, and this is where a good quality DevOps plan will come in to place, allowing your team to streamline the work so that you can continue to deliver at the pace demanded by the market. But what are the biggest challenges when implementing devops in your organization? How does it transform the software testing industry, and what are the benefits gained by embracing it? Chris DeGonia, Director of QA at International SOS, was a guest on the QA Talks podcast recently and had some very valuable thoughts on the topic.

Medical and security risks have brought global players Control Risks and International SOS together as partners for professional services over 10 years, including on the Belt and Road Initiative. Hong Kong provides a centre for Control Risks’ large business growth says the firm’s Neal Beatty, while International SOS’ Lim Hui Ject views Hong Kong as “a mega operational hub”.

Welcome to the uninterrupted podcast of Talk CXO Life that features our fourth guest - Dr. Rahul Kalia, Medical Director - India at International SOS, in conversation with Sunayana Nair, Editor, CXOLife. Rahul is a leader, triathlete, martial arts instructor and a tinkerer. To know more about Rahul's life beyond the Boardroom, also visit www.cxolife.com.

International SOS is in the business of saving lives, explains Lim Hui Ject (General Manager, Sales and Marketing, Asia). Ject believes that the firm has an edge in helping clients manage risk, thanks to the expertise they have developed in Hong Kong. The medical and travel security services firm also looks forward to supporting businesses moving overseas along the Belt and Road.

Aditya Luthra, Security Director of Security Solutions for the Asia Pacific Region, International SOS and Control Risks explains why business resilience is important and how it will benefit an organisation

Larry Snow with the Secure Transportation and Executive Protection News for Wednesday, July 18th, 2018   In Security News From BBC News Las Vegas shooting: Mandalay Bay hotel owner sues 1,000 victims The owner of the Mandalay Bay hotel in Las Vegas has filed a lawsuit against more than 1,000 victims of a mass shooting that killed 58 people in 2017. The MGM Resorts International's lawsuit does not seek money and appears to be a judicial bid to avoid liability and dismiss claims against it.  It says the security company it hired was certified by the Department of Homeland Security and was therefore protected from liability under a 2002 federal act. MGM argues that this protection extends to the hotel giant, as it hired the security firm.    Read More   And from THE NATIONAL CENTER FOR SPECTATOR SPORT SAFETY AND SECURITY also known as NSC4 has created a set of Best Practices Guides for 2018.  The NCS4 provides (free download) to the best practice guidebooks in order to assist those responsible for safety and security at sporting events. The NCS4 encourages venue and event operators, as well as governing bodies (sport leagues, associations, and federations) to adopt these important practices.   Read More   ======================    In Travel Security News From Professional Security Magazine A Traveler’s Safety Guide Security threats to business travelers keep emerging in new locations, as businesses expand into developing markets, and accommodation options multiply. But according to a new guide from the United States-based ACTE Global (Association of Corporate Travel Executives) and medical and security emergency response company International SOS, many corporate travel programs are unprepared to address their safety challenges.    Read More   ======================    ISDA Member Spotlight Once a month, ISDA turns the spotlight on a member working in the profession. ISDA Member Spotlight for the month of July is Michael Smith Read More     ======================   Links to all news stories mentioned in this news briefing are available at the archive website securitydrivernews.libsyn.com. You can also listen to past news briefings and leave comments. As a reminder, the news briefing is available on Apple and Google Play podcast apps, Spotify, and Amazon Echo devices. ====================== This flash briefing is brought to you by the International Security Driver Association. Whether you are exploring a career in executive protection, new to the profession, honing your expertise, or an established security executive, ISDA offers its Members benchmark educational, networking, and marketing programs. For more information about the ISDA membership, articles related to secure transportation, security, and executive protection, go to isdacenter.org. Thanks for listening to the Security Driver and Executive Protection News flash briefing.

In the Hot Seat today, Arnaud Vaissié, Co-Founder and CEO of International SOS - a medical and travel security solutions company for organisations who have employees around the world, that first launched in Singapore 33 years ago. He discusses with Elliott Danker and Yasmin Jonkers, how the company has evolved digitally over the years, and what are some of the current challenges operating in many different markets around the world.

DTV is a Digital Transformation Channel, focused on the current and future technology trends of software development and delivery. DTV interviews industry experts, Fortune 1000 companies, and leading technology providers to give you a 360-degree view of digital transformation. Sponsored by Infostretch

On episode two of The Business of Travel, GBTA talks female business traveler safety following International Women's Day last week. First up, GBTA head of research Jeanne Liu previews some upcoming GBTA research on the safety of female business travelers from buyer and traveler perspectives. Next, Wendy Stachowiak, VP of of Global Travel Industry Relations at International SOS and GBTA Risk Committee Vice Chair, shares tips for female business travelers to stay safe and healthy on the road. She also discusses how companies can work to keep their female travelers safe.   Check out the following resources for more on female business traveler safety: U.S. State Department Centers for Disease Control and Prevention World Health Organization U.S. Embassy Canadian Government Information Maiden Voyage Journey Woman Traveling with Confidence: Health and Safety Best Practices for Female Travelers

What do Google, the Manchester and Las Vegas Terror attacks, and a bike accident in Amsterdam have in common? They're all feature in this weeks jammed packed episode of Absolute Clarity! On this week's show, our host Kyle Daniels welcomes Nicola Lomas, director of partnerships at International SOS to the studio to discuss all things duty of care alongside Clarity's head of MI, Darren Williams and product development manager, Will Murray. In this special panel discussion, the guests praise Google and their use of data tracking and the impact it can have on your life while admonishing those companies that have got it wrong. They also share their experiences of recent terror attacks in Manchester and Las Vegas and how duty of care helped them. For more information on International SOS, please visit their website below: https://www.internationalsos.com You can also visit www.claritytm.co.uk for more information about Clarity and why they are one of the biggest TMCs in the UK. Don't forget, you can get involved in the conversation over on Twitter by following @Clarity_tm or using hashtag #AbsoluteClarity

Ending the show with a slow set from Thomas Dolby, Thomas Leer and ABC.

International SOS Clinic Manager, Sandra Fuld, was born in Belfast to an Irish mother and a Dutch father. She grew up in Germany where she also trained as a nurse. After graduation she moved to London where she worked in Infectious diseases and HIV, while simultaneously training to be an Acupuncturist. It was this interest in eastern medicine that led her the first time to Kunming, China in 2005 to learn more about this country. In the same year she moved to Saudi Arabia, met her French future husband and followed him to Indonesia where they had 2 kids together who are now 7 and 5. She started to work for International SOS, a medical assistance company, but left them after 4 years to follow their dream of opening a fine dining restaurant in the Caribbean. After only one year she and her husband decided that some dreams better remain a dream and relocated back to Asia, this time Hanoi, Vietnam. Tune in to hear how Sandra got from Hanoi to Shenzhen, China where she and her family have been for 18 months...