Podcasts about international sos

Blair Huddy, a leading PR expert from Los Angeles, has garnered recognition for their communication skills, inspired in part by the artistry and career of Taylor Swift. Sharing a generational bond with Swift, Blair admires her ability to humanize herself as a global brand, making her relatable to fans through personal interactions and social media engagement. This approach, Blair notes, is a model for companies aiming to foster loyalty and community by valuing every individual's contribution, a concept they championed in their impactful work with organizations like the United Nations. Huddy draws parallels between Swift's influence and effective corporate storytelling, emphasizing the power of authenticity and personal connection in building lasting emotional ties with audiences.(00:16:06) "And that's amazing. You did that. Like, that has to be something that like, really makes you feel important. Like, like you're, you've helped shape the future." - JR Sparrow" - JR Sparrow(00:27:15) "When you get an accolade or something, that sets you apart and you do you. You talk about excellence. It's that. It's the good days, the bad days. Those are the days that you show up every day." - Blair Huddy (00:26:32)" - Blair Huddy(00:39:52) "Rather than like, I look, I look back on those moments and that's what I remember when I watch it back on Disney plus." - Blair Huddy(00:58:34) "She's always been the most honest in the music." - Blair Huddy(01:03:58) "The individual there can't be duplicated, manufactured, no other way. And with what you put in the world, it can't be manufactured any other way beyond what you produce." - JR Sparrow" - JR Sparrow- Taylor Swift's ability to cultivate a loyal and unified community around her music draws comparisons to artists like Michael Jackson.- Blair Huddy emphasizes aligning corporate social responsibility initiatives with the United Nations' 17 Sustainable Development Goals for progress reporting.- Sustainability initiatives like affordable housing and water conservation positively impact communities and align with the SDGs.- Taylor Swift's unique approach to building loyalty among fans through personal interactions sets her apart from other artists.- Taylor Swift's success is driven by emotional investment and engagement with fans, creating a sense of intimacy.- Taylor Swift's album release strategy and marketing success stem from personal connections with fans.- Taylor Swift excels at managing public relations, controlling her narrative and owning her story.Blair Huddy, born in 1989 and hailing from Los Angeles, has become one of the world's top 100 PR experts, drawing inspiration from the music of Taylor Swift, with whom they share a generational bond. Growing up in a financially struggling family, Blair was motivated to carve their path, much like Swift's rise to stardom, finding solace and inspiration in her lyrics. Educated at the University of Phoenix and the University of Southern California's Annenberg School, Blair honed their communication skills, which they have applied to significant projects for renowned companies like Google and Apple. Their career includes impactful work with International SOS and the United Nations, where they have effectively communicated complex global goals, embodying the resilience and storytelling prowess they admired in Swift's journey

65% of organizations say travel risks are at an all-time high. Yet 35% still believe nothing has changed, putting their people and programs at risk.In this episode of the SAP Concur Conversations podcast, International SOS experts Dr. Myles Druckman and Tyler Hosford uncover the new realities of travel in a fragmented world. From universities scrambling to evacuate study abroad programs to executives second-guessing “routine” business trips, they reveal how quickly risk has escalated, and how unprepared many organizations remain.You'll learn:Why misinformation disrupted 27% of organizations during travel crises last yearHow AI is reshaping risk management—for better and worseWhy the traditional duty of care model no longer protects today's travelersThe conversation's most powerful takeaway? The concept of “return on intervention”—how preventing a single lost workday can justify an entire travel risk program. Plus, hear insights on the overlooked mental health toll of travel and why accommodation is about far more than a hotel room. This episode will reshape how you think about safety, responsibility, and what it truly takes to protect people on the move. Hosted on Acast. See acast.com/privacy for more information.

Do businesses here recognise burnout is an organisational issue? Work-life balance is now the #1 priority for workers globally, surpassing salary. Singapore ranks as the third most burnt-out city in the world. Dr Athenais Sivaloganathan, Health Advisor at International SOS, unpacks the difference between burnout and fatigue, key warning signs, and proactive strategies From designing wellness policies to why mental health is central to fulfilling an organization’s duty of care, find out why burnout is not about one individual's ability to cope and how progressive organisations are recognising this.See omnystudio.com/listener for privacy information.

For companies with workers and job sites all over the world, how do you take care of every employee?Emerging technologies and digital tools are a critical part of the solution, but it all must be integrated into a sound, resilient strategy that relies on track record and local experience. This strategy needs to span time zones - and clients/partners - to ensure the health, safety and security of every colleague is paramount, no matter if they're a hybrid employee, based in an office or working on a job site.  To ensure this strategy works on the ground, you also need the right partners. Our guests for this episode are Joe Olivarez, Executive Vice President and Leader of Health, Safety, Security, Environment & Enterprise Quality at Jacobs, Dr. Myles Druckman, Global Medical Director and SVP at International SOS and Polly Willis, Strategic Account Manager and Market Lead at International SOS.

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Expert Topic: Safeguarding employees against TB Guest: Dr Chris van Straten: Global health advisor for clinical governance, International SOS

Donald Trump made an astonishing return to the White House on Monday when he was sworn in as the 47th president of the United States.The inauguration, which took place at the US Capitol Rotunda building due -3C temperatures, follows four tumultuous years out of office which saw the 78-year-old Republican businessman and ex-reality star survive assassination attempts and face a series of legal cases.We asked Mike Rogers, chief security analyst west at US-based International SOS, about heightened security arrangements around the ceremony.In part two. University College London's Dr Thomas Gift, associate professor of political science and director of the Centre on US Politics, discusses Big Tech's influence and direction of policy for Trump's White House 2.0. Hosted on Acast. See acast.com/privacy for more information.

This week, Aebhric OKelly talks with Michael Templeton, a flight paramedic for International SOS, and shares insights into his role, training, and experiences working in Guyana. He discusses the daily routines of a flight paramedic, the importance of training and qualifications, and the challenges faced in a tropical environment. Michael emphasises the need for confidence and leadership skills in emergency medical services and highlights the significance of postgraduate education in making informed decisions in critical situations. He also addresses safety concerns in Guyana and the measures taken to mitigate risks. In this conversation, Michael Templeton shares his extensive experiences in austere medicine, focusing on safety protocols, real-life rescue operations, and his response to the Ebola outbreak in Sierra Leone. He emphasises the importance of teamwork, adaptability, and continuous learning for medical professionals working in challenging environments.   Takeaways Michael Templeton has over six years of experience as a flight paramedic. He works in Guyana, primarily in oil and gas operations. A typical day includes meetings, briefings, and equipment checks. There is only one paramedic on duty at a time. Working in a busy EMS is essential for gaining confidence. Postgraduate education aids in decision-making for complex cases. Safety measures are crucial when working in high-risk environments. Paramedics must be prepared to make quick decisions. Training in various medical and rescue techniques is essential. Mitigating risks is key to ensuring safety in Guyana. Safety protocols are crucial in austere environments. Real-life rescue operations can be unpredictable and challenging. Injured individuals may require improvised care in remote locations. Understanding the risks and limitations of rescue missions is essential. Ebola response requires strict hygiene and safety measures. Teamwork and communication are vital in emergency situations. New medics should learn from experienced colleagues in the field. Adaptability is key when working in austere conditions. Continuous learning and skill development are important for medical professionals. Building relationships with local staff can enhance operational effectiveness.   Chapters 00:00 Introduction to Flight Paramedicine 02:55 A Day in the Life of a Flight Paramedic 06:10 Training and Qualifications for Flight Paramedics 08:53 Preparing for a Career in Flight Paramedicine 11:54 The Importance of Postgraduate Education 14:57 Safety and Risks in Guyana 25:55 Safety Protocols in Austere Environments 26:42 Real-Life Rescue Operations 38:59 Ebola Response in Sierra Leone 47:45 Advice for New Medics in Austere Medicine

International SOS vient de sortir son rapport annuel sur les perspectives de risques pour l'année 2025. Spécialiste mondial des services de gestion de risques de santé et de sécurité, ce groupe met en lumière, dans cette étude, les inquiétudes grandissantes des entreprises pour leurs salariés en poste à l'étranger. Christophe Suptil est le directeur général chargé de la stratégie chez International SOS. Il s'exprime. À lire aussiLe système de santé français doit-il s'inspirer des autres ?

Every Saturday morning, the Weekend Breakfast Show focuses on an area of 'wellness' - health, relationships, mental health, career, home - it's all about practicing healthy habits to attain better physical and mental health outcomes. Graeme Raubenheimer speaks to Dr Chris van Straten, Global Health Advisor Clinical Governance, International SOS.See omnystudio.com/listener for privacy information.

Join us as we explore the dynamic shift from reactive to proactive corporate security leadership with Dave Komendat, former Vice President and Chief Security Officer for Boeing. In this episode, Dave shares his insights on building trust with business leaders through proactive risk management and the importance of employee safety in shaping company culture. Discover how integrating advanced tools and strategic leadership can transform your organization's approach to security.Tune in to learn:Strategies for proactive risk management and leadership trust-buildingThe role of employee safety and cultural fit in post-COVID workplace dynamicsThe benefits of the International SOS and Ontic partnership for corporate securitySimilar episodes:Aligning Security with Business Goals: Insights from Scott LindahlThe Evolution of Risk Management with Tristan FlanneryThe Future of Talent in Corporate Security with Kathy Lavinder and Rachel Briggs

When a company finds itself facing war or natural disaster how can it get staff out of harm's way, and is there any chance of ensuring business as usual?Evan Davis speaks to one business leader who helped move hundreds of staff out of Ukraine, Belarus and Russia when war broke out in 2022. Two crisis response companies explain how they have been helping clients with people and operations in Lebanon, Israel and parts of the USA recently hit by hurricanes.Plus, what is an employer's obligation in these situations, and do the same rules apply to international as well as local hires?Evan is joined by:Ann Roberts, chief people officer, Flo; James Waddington, global director of security assistance, International SOS; Elmarie Marais, founder and CEO, GoCrisis; and Anna, an employee at Wildix.Production team:Producer: Simon Tulett Researchers: Drew Hyndman and Michaela Graichen Editor: Matt Willis Sound: Pete Wise and Tim Heffer Production co-ordinator: Katie Morrison(Picture: A Ukrainian flag flies from a destroyed building in Mariupol, April 2022. Credit: Reuters/Alexander Ermochenko/BBC)

Kelly Johnstone, Senior Security Advisor at International SOS, discusses the importance of taking a proactive stance against workplace violence.

Join host Bex Deadman on another insightful episode of Talk'n TRM, as she sits down with Birger Oldorff, a seasoned Business Developer with a deep-rooted passion for Travel Risk Management (TRM).   With nearly his entire career dedicated to TRM and related industries, Birger brings a wealth of experience to the table. Having worked with renowned companies like International SOS and Global Excel, he's travelled the globe, both for work and as an expatriate, gaining invaluable insights into travel security, assistance, and insurance.   A German national now settled in Switzerland, Birger founded Oldorff Consulting, where he assists providers and insurers with market entry, sales tactics, growth strategies, and product development. Simultaneously, he provides corporate clients with expert guidance in procuring and implementing TRM solutions.   In this episode, Birger and Bex delve into travel risk management from an insurance perspective. Birger shares his childhood experiences in Congo, where makeshift plans for safety involved plastic boats—a stark reminder of the rudimentary approach still prevalent in some organisations today.   Driven by his desire to make the world a better place, Birger emphasises the importance of effective communication in TRM. He encourages collaboration with travel risk managers, experts, and seeking help when needed.   Contact Bex: bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com   Contact Birger: Email: birger.oldorff@oldorff-consulting Web: www.oldorff-consulting.com Linkedin:   https://www.linkedin.com/in/birger-oldorff/ Clemark Studios - https://www.clemarkgroup.com/studio/

The Pacific typhoon season highlights the pressing need for effective strategies to protect business travellers during natural disasters. In this episode of Biz-How-To, we explore the best practices for timely communication, emergency assistance, and disaster preparedness. Learn how to balance operational continuity with traveler safety, ensure financial readiness for disruptions, and coordinate global responses to safeguard your business from the next storm with Bala Selvam, Regional Security Manager, International SOS.   Presented by Emaad Akhtar This podcast is produced and edited by Anthea Ng (nganthea@sph.com.sg) She produces Mind Your Business, Biz-How-To and Breakfast Special segments on the Breakfast Show. Do contact her for topics: C-Suite, SME, Startups, Health-tech, Sustainability, Property, Intergenerational Family Business, Industry Outlook, Fintech and trending businesses in town.  See omnystudio.com/listener for privacy information.

Brought to you by the GBTA | Risk Committee - US. The speakers are: Valerie Ferraro, Manager, Program Operations Conrad N. Hilton Foundation; Craig Collins, Vice President, Client Management - America's, CIBT; Dr. Katherine O'Reilly, International SOS.   Music track is Space Jazz by Kevin MacLeod  Licensed under Creative Commons: By Attribution 3.0 License 

Are you feeling the heat?? The month of May has the highest average monthly temperature (24-hour mean of 28.6ºC) on our very sunny island. And we're not alone in experiencing this sizzling hot weather. In fact, some of our neighbours are getting it a lot worse So how will Singapore face the potential economic losses and workplace safety challenges amid the escalating heat conditions? And how can businesses safeguard employee health and maintain productivity in the face of rising temperatures? Dr Chan Yanjun, Medical Director, International SOS tells us more. See omnystudio.com/listener for privacy information.

It is not often that the host of the Disaster zone Podcast learns about an organization that has the depth and breadth of International SOS, and not had any background on the organization before this podcast recording. Based on the guest's experience with the federal government in multiple high-level positions, you will find this podcast of great interest. Josh Dozor is General Manager, Medical and Security Assistance Services servicing the Americas at International SOS where he is responsible for the oversight and delivery of assistance services. Josh oversees the integration and delivery of international operations, medical teams, security, and a global assistance network in the Philadelphia Assistance Center, one of 26 around the world. In this capacity, International SOS provides a variety of essential services for its clients around the global including medical advice and referrals, evacuations, repatriation, international travel, and domestic workforce resilience missions.Prior to joining International SOS, he spent 13 years with FEMA (Federal Emergency Management Agency), most recently serving as the Deputy Assistant Administrator for Response, where he led an organization responsible for coordinating the federal operational response to all threats and hazards to deliver capabilities needed to save and sustain lives, minimize suffering, and protect property in a timely and effective manner. Prior to his service at FEMA, he served as the Director of Preparedness Policy for the White House Homeland Security Council. In this capacity, he developed and coordinated the administration's policies and programs related to homeland security preparedness assistance, communications, planning, and doctrine.Josh began his government service with the Subcommittee on Emergency Preparedness, Science and Technology within the House of Representatives Majority Committee on Homeland Security.  He holds a Juris Doctorate from the Widener University Law School, Wilmington, Del. and a Master's Degree in Public Health and Homeland Security from the Pennsylvania State University. Dynamis, a leading provider of information management software and security solutions, is a sponsor of this podcast. Eric Holdeman is a professional emergency manager who is passionate about providing information that can help families, businesses & governments become better prepared for disasters of all types. Hear first hand expert insights from Eric on his Podcast, Blog & EricHoldeman.com.

In this episode, we sit down with Jen Dorwood, a fascinating guest who takes us on a journey through her experiences as an Advanced Nurse Practitioner and a reality TV star. Jen shares insights into her time on the show 007: Road to a Million, where she and her partner Beth underwent intense challenges and high-stakes pressure. From her military background to her resilience in the face of health challenges, Jen's story is one of inspiration and determination. Join us as we delve into Jen's incredible journey and learn about the life-changing impact she hopes to have on others facing similar obstacles. Jen became a Nurse Practitioner to work towards her goal of being involved in expeditions, but after she finished studying, the Pandemic put all that on hold until she went to work in Guyana for International SOS.  Jen is currently working part time as an Advanced Nurse Practitioner in Urgent Care in a GP surgery, and also in Minor Injury Units and remotely for out of hours service, doing phone consultations. Jen is enjoying a little downtime before she finds another adventure. Jen's career has largely been Primary Care based with Urgent Care, having worked in several roles with limited access to resources in emergencies - Prisons, Asylum Seeker Detention Centres, Christmas Island, in Afghanistan and on various aircraft doing Aeromed transfers. This is where Jen is at her best, having to think on your feet and deal with a situation with what resources you have available.  You can connect with Jen @jen007roadtoamillion

As organizations amplify their travel initiatives, a pressing need arises to redefine employee health support beyond conventional wellness programs. This imperative particularly targets the distinctive health challenges faced by business travelers.By exploring innovative avenues, organizations are uncovering evidence-based strategies to confront this multifaceted issue. From fortifying workforce resilience to reengineering core business processes and modernizing travel policies, these strategies not only alleviate employee stress but also yield tangible benefits by enhancing satisfaction and bolstering the bottom line.In this episode of the SAP Concur Conversations podcast, Dr. Myles Druckman, Senior Vice President and Global Medical Director for International SOS — and a leading expert in international employee and traveler health management — joins Jeanne Dion, Vice President of the Value Experience Team at SAP Concur, to explore the not-so-perfect storm of overwhelm today's business travelers face. Together, they delve into the ways organizations can proactively cultivate a robust culture of health tailored to meet the unique needs of travelers and share strategies for navigating the complex landscape of employee well-being in an era of global business travel. Hosted on Acast. See acast.com/privacy for more information.

The security challenges we face today are more complex, less predictable and faster evolving than at any point in recent history. When Fran Racioppi isn't hosting the Jedburgh Podcast he runs FRsix, his security company. From this year's industry trade show, Global Security Exchange, Fran sat down with International SOS, the global leader in health and security services, to dig deep on today's biggest threats. International SOS cares for over 9000 organizations in 1000 locations across 90 countries. They field over 11,000 calls for assistance each day. Sally Llewellyn is the global security Director of information and Analysis. Kelly Johnstone served as the Chief Security Officer at Coca Cola. Dr. Mark Fischer is the Regional Medical Director for the Americas. They explain why intelligence is so important in the decision making process for executives of any organization.They define Duty of Care and how it's evolved as we've transitioned from workplace to remote work. They also explain the importance of developing networks of influence, whether that be for intelligence to understand what's happening, or medical support to help people in their time of need. Finally, they break down the roles of the Chief Security officer and analysts and how the information they provide to decision makers is critical for the resiliency of an organization.The world is evolving faster than ever seems to change on a minute-by-minute basis. Our job as leaders is to understand what's happening out there, how it affects our people and our business, and then make decisions and bring in the resources that keep us successful, no matter the challenge. Protection of our people starts with us as leaders. Take the first step today. Learn more on The Jedburgh Podcast Website. Subscribe to us and follow @jedburghpodcast on all social media. Watch the full video version on YouTube. Highlights:0:00 Welcome to the International SOS Booth as GSX3:37 Kelly's lessons from NCIS, to Customs to leading Coca-Cola4:03 Sally explains why intelligence is the first step to decision-making10:22 The evolution of “Duty of Care”17:18 How preparation transitions organizations from react to response21:25 Mark shares how to respond to medical crisis in the most austere parts of the world26:52 The influence of the chief security in executive risk management32:10 The biggest threats to the world todayQuotes: “The threats we're looking at today…are just so much more difficult to predict.” (5:34) “What's going on in the world? What might happen next? To try and inform really good decision-making.” (7:41)“Mitigating risk doesn't eliminate risk. Where there's a medical case there's often security. (9:13)“If you're on a conference call in your car now, do I have a duty of care if you get in a car wreck?” (12:00)“Intelligence doesn't just serve you from a security perspective…it's a business enabler.” (28:30) “Our job there is to ensure that the environment is conducive for the business to meet business objectives.” (29:00) “You are the problem solver, so you get the call on everything.” (30:13)

The business travel industry has seen the integration of technological innovations which help to better serve and protect the business travellers of organisations. These technological advancements include the usage of chatbots to ensure 24/7 business traveller support, and virtual reality technology. But what are the benefits of integrating technological advancements into the business travel?  Lim Hui Ject, Managing Director (Singapore and Middle East), International SOS shares her views. See omnystudio.com/listener for privacy information.

This panel discussion took place at the Artemis ILS Asia 2023 conference in Singapore on July 13th.  This session was moderated by Steve Tunstall, Director, PARIMA.org. The panellists taking part were: Kelvin Wu, Head of Insurance, Weybourne Holdings; Mansi Kalra, Managing Director, JBA Risk Management Pte Ltd; Franck Baron, Chief Risk Officer, International SOS; and George McGhie, Strategic Adviser - Asia Pacific, Artex Risk Solutions.  The panel session sought to explore the potential role of insurance-linked securities (ILS) in corporate risk management.  The group discussed how corporate risk managers and insurance buyers think of the ILS opportunity and whether they believe it is a viable and complementary source of risk capital to add to their insurance towers.  They also explored the broader potential for use of insurance-linked securities (ILS) in corporate risk management, as well as topics such as parametric risk transfer, which is becoming a key corporate risk transfer tool.  With two insurance buyers on the panel representing large users of risk transfer, the panel provided an insightful look into how corporates might increasingly look to ILS and what the ILS market can do to help them engage more with the capital markets as a source of insurance risk transfer.  Listen to this full podcast episode to learn more about corporate risk management in Asia and how large insurance buyers think of the insurance-linked securities (ILS) opportunity.

A discussion on how your corporate travel policy can reflect the LGBTQ+ business traveler in 2023. Organizations have an obligation to ensure their workforce is safe, regardless of individual profiles, and it is essential that your travel risk management program acknowledges and plans for the diverse risks faced by its LGBTQ+ employees. How can travel and security managers ensure the safety of their LBGTQ+ employees while respecting individuals' privacy and autonomy? What do the recent legislative changes in the US and elsewhere mean for your travelers? What particular pre-trip preparation and resources are required to ensure your employees' safety around the world? Mackenzie Grahek, Security Manager at International SOS and Craig Collins, Vice President Client Services at CIBT Newland Chase will answer these and other questions. Brought to you by the GBTA Risk Committee.     Music track is Space Jazz by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

"It's all excuses, it's all overthinking. It's all a little bit of fear and risk at first, here and there. So if we really want to do it, don't talk only, take action."Join us in a great conversation with Lily, where you'll learn the secrets of purpose, passion, and entrepreneurial success. Lily's extraordinary journey will inspire and enlighten you with valuable insights!Lily Phang's career journey started with International SOS before co-founding Homage, a successful on-demand homecare services startup in Singapore, Malaysia, and Australia. Later her entrepreneurial spirit also led her to co-found Eblity, a thriving community of 120,000+ members across 80+ countries, providing valuable services to schools in India and empowering educators and students alike.Some of the topics covered: ✅ Steps to Discover Your Life's Calling and Make a Lasting Impact✅ Strategies to Overcome Challenging Times✅ How to Recognise and Nurture The Strengths Of People Around You✅ From Corporate to Entrepreneurship: Practical Tips for a Smooth TransitionGet ready to be enlightened and empowered by Lily's incredible journey! Her experiences will show you how to embrace change, take courageous steps, and transform failure into growth opportunities. More about Lily Phang:Linkedin: https://www.linkedin.com/in/lilyphang/Website: https://www.eblity.com/More about Rodrigo and Something Bigger:Linkedin: https://www.linkedin.com/in/rodrigocanelasInstagram: https://www.instagram.com/rodrigocanelasTiktok: https://www.tiktok.com/@rodrigo_canelasWeb: https://www.somethingbigger.com

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Franck Baron is the Group Deputy Director for Risk Management and Insurance at International SOS, which is a recognized leader in security risk management. He is also the president of IFRIMA, which is the International Federation of Risk and Insurance Management Associations, which is the international umbrella organization for risk management, and he is the Co-Founder of PARIMA. He is its outgoing chair.   PARIMA and RIMS announced a strategic alliance at RISKWORLD 2023 to expand access for the RIMS-CRMP throughout the world and establish a global standard of knowledge and professionalism for risk professionals. PARIMA will market, promote, and deliver the RIMS-CRMP Exam Prep Workshop to Pan-Asia's risk community while RIMS will deliver course materials, case studies, instructors, and manage administrative and certification duties.   Key Takeaways: [:01] About RIMScast. [:27] All about exciting, upcoming RIMS events! Registration is open for the RIMS Canada Conference 2023, which will be held September 11th‒14th in Ottawa! Visit RIMSCanadaConference.ca for more information. [:48] On September 14th, the Spencer Educational Foundation returns to New York City for its Annual Funding Their Future Gala. The event will be held at the Cipriani on 42nd Street. A link is on this episode's notes. You can also visit SpencerEd.org. [1:05] The RIMS Western Regional Conference will be held October 4th‒6th in Vail, Colorado. Visit RIMSWesternRegional.com for more information and to register. [1:17] Head to the RIMS.org/Advocacy page to find information about The RIMS Legislative Summit, which is returning to Washington, D.C. on October 25th and 26th. [1:31] We are very excited about the RIMS ERM Conference 2023, which will be held November 2nd and 3rd in Denver, Colorado! The theme is Elevate and Evolve. We are accepting submissions for educational sessions through June 30th. Check your inboxes and spam folder to see if that deadline was extended. There is a link in the show notes. [2:01] About today's episode with accomplished risk leader, Franck Baron. Franck Baron is the Group Deputy Director for Risk Management and Insurance at International SOS. He is also the president of IFRIMA, and the Co-Founder of PARIMA, and a really, really nice guy! We're so happy to have him join us! Franck Baron, welcome to RIMScast! [3:46] Franck is the head of Risk Management and Insurance at International SOS. He is based out of Singapore hut has a thick French accent, as he is from France. Franck joined International SOS in 2011; before that he was in the risk and insurance industry, mostly as a risk manager. He started at Mars, the American chocolate bar company. [4:25] Franck worked for Mars in Europe where he was in charge of risk and security for Mars at the 1992 Winter and Summer Olympic Games. From there, Franck did Insurance brokerage for Aon and then Marsh, and then to Danone as a deputy risk manager. Franck moved next to a Swiss company, Firmenich, as a chief risk officer for eight years. [5:31] Franck has had a fulfilling career. Risk management wasn't much of a reality in Europe when he graduated with a risk management degree, but his career was in risk management. Danone was one of the first companies in France to launch an ERM program. Franck is passionate about risk management. [6:34] Part of Franck's job at the Barcelona Olympics was to join the guests to watch competitions. He got to see the NBA Dream Team in the stadium. [7:50] International SOS was interested in starting a risk management department and they saw that Franck had created a risk management department at Firmenich. Both companies are family-owned. International SOS saw enough commonalities to invite Franck to interview with the owners. [9:02] During the job interviews, Franck pitched to the owners the way he thought the risk management department should be structured and what it should be able to deliver. It was a fruitful conversation. The objective expanded through the job interview and he was hired. [10:29] Franck has seven people in his department, in Paris, London, Houston, and Singapore. International SOS has 14,000 employees in 94 countries.They handle risk internally and have a captive insurance agent. Franck describes the workings of the department. [12:01] International SOS is in the business of saving lives. Companies hire them to provide security for employees who may be traveling or involved in large events, including COVID-19 and the War in Ukraine. They are the world leader in this, purely dedicated to corporations and public organizations. They don't do personal lines. [13:11] Following risk management principles helps International SOS deliver the solutions they do to their clients. They are in countries where things are not simple. A lot of risks need to be managed there. [14:04] The main difference Franck sees today from 10 years ago is the permanent crisis mode. Risks are ongoing and are not mitigating, are not reducing, and they are just piling up. Geopolitical uncertainties, the climate change impact, people risks, the growth of diseases, and cyber attacks are all interconnected in a permacrisis. [15:16] We can't be managing crises all day long, so how do we manage risk so that what we call a permacrisis situation is managed in a more controllable manner? [15:35] RIMS plug time! Sponsor an episode of RIMScast! Contact us at pd@rims.org. For upcoming virtual workshops visit RIMS.org/virtualworkshops to see the calendar. The RIMS-CRMP Exam Prep is July 19th and 20th, from 9:00 am–4:00 pm EDT. August 15th through 17th is the RIMS-CRMP-FED Exam Prep from 9:00 am–4:00 pm EDT. [16:41] Join us on July 14th at 5:00 p.m. India Standard Time for a jointly presented webinar with Prudent Insurance, Brokers Private Limited, titled Trade Credit Insurance Managing Risk and Promoting Growth. A link is in the show notes. That's early morning in the U.S. I, Justin, will be hosting it. Register and attend! [17:22] Deaing with the interconnected crises of the world takes compartmentalization. Franck stresses the human element of how people cope with overwhelming crises. The biggest mistake is to try to ignore things. Be aware. Identify what you are facing. Then strategize about what you can do. For each risk there is a specific approach and plan. [18:10] It's about making sure the company remains agile enough to respond to any situation. It's about collectively having a people and culture of knowing how to respond to a situation. International SOS knows the foundational reflexes that they need to have to manage situations and to raise the right risks to the decisionmakers for prevention. [18:59] International SOS does periodic phishing campaigns to raise awareness of how very stupid things can be done by people with good intentions. Cybercrime is a constant battle. People need to be diligent and very aware of what's happening. We are investing in automation but people still need to use their brain. [20:16] International SOS handles crises for clients every day. Crisis agility is ingrained in the behaviors and people of International SOS. When they hire someone but the person doesn't stay with them, it's because the person can't cope with their crisis management attitude. It's part of the International SOS DNA. [21:00] Franck makes sure risk management interacts with all functions of the company, from digital, financial, supply chain, and delivery. Franck reports regularly to the three company owners in terms of risks and the risk financing aspects. He has a seat at the table. There's no lack of response. Franck needs to stay material to the conversation. [22:45] Franck does not lead the International SOS ISO-compliance efforts but when they do ERM, he makes sure that what needs to happen to improve their efficiencies and delivery is properly done. He's not in charge of internal audit or compliance. When they do enterprise risk mapping, he looks at what needs to happen, and how to fix it if it's not. [23:32] PARIMA is like RIMS for Asia Pacific. Franck moved to Singapore and looked for the risk management association to join. He didn't find one. He had been an officer in the French and Swiss associations and European federation. He met with peers in Asia who had tried before. With Franck's pedigree, they founded PARIMA and it took off. [24:32] PARIMA is headquartered out of Singapore. They have operation in a few countries. They capture all the risk and insurance managers of Asia-Pac from India to Japan. There are about 3,000 members in about 20 countries across the region. Like RIMS, they are starting to create local chapters. It has been a rewarding adventure. [25:22] After being Chairman and Founding Chariman of PARIMA for 10 years, Franck is stepping down. A new president has been elected, effective January 1, 2024. Franck takes this opportunity to accept the presidency of IFRIMA the International Federation of Risk Management Associations. RIMS and PARIMA and other societies are members. [25:51] Franck holds these positions pro bono, to give back to a profession that has been extremely rewarding to him. The breadth of the connections with experts and peers he gets from these organizations gives him the opportunity to learn a lot. It makes him a better risk manager to invest time into these organizations. [26:42] Franck explains how he divides his time between International SOS, IFRIMA, and his family. He doesn't sleep a lot. He makes it work because he really loves risk management and doesn't see it as a job. The most time-demanding part of his IFRIMA work is finding the right people to work with him. Franck publicly thanks his family. [28:14] About PARIMA and the RIMS-CRMP Exam Prep Workshop. There is a strong appetite in Asia for better education for risk professionals. They tried with an education partner in Asia to develop a curriculum and certification. The content was adapted to Asia but the vendor partner was incapable of sustaining the relationship with PARIMA. [29:00] PARIMA has six permanent staff after starting from scratch. Franck invested his money into it as the first money it had. They quickly found out that to continue to deliver education and certification to all members, they needed to partner with somebody who was already doing a good job. RIMS was a good fit with a structure and content in place. [29:50] RIMS generously opened the book for PARIMA and about 80% of the content worked for Asia. About 20% needed to be replaced with business cases for Asia. Now they will work with RIMS and help to develop the Asia content. Franck wants the members in Asia to get to a certification that makes sense in Asia and around the world. [30:35] It should not be an ego contest between the Europe version and the U.S. version of risk management certification. The 80% relevancy between the U.S. version and the needs of Asia is more than enough to give it a shot and provide to members something that makes sense to them. They are just starting the work for delivering the solution. [31:14] That solution will be co-delivered by RIMS Commission Chair Ward Ching. Franck is also interested in how far PARIMA can be involved in a review of the content to make it a proper international certification. As President of IFRIMA, Franck has no conflict of interest. He is happy RIMS and PARIMA can work together. [31:59] Looking at the universe of risks we are in, risk management associations have to collaborate together. There is so much to do. We can't waste time or money to compete or not to collaborate the way we should. That's Franck's motto for IFRIMA. Franck looks forward to working with Ward Ching in this collaboration. [33:41] Franck shares words to inspire new risk professionals. “You are not making a mistake; that's a wonderful career; that's a wonderful profession. And there is still a lot to do; a lot to create; a lot to invent. I think it can't be a better time to do this! When you look at all the things that can be done with data, for instance!” [33:59] “Don't be shy. Leave your office; work with your colleagues; do not hesitate. Do everything you can to train yourself to be material to the conversation with the C-suite and to be the right person to talk on the shop floor with people. Use intellectual curiosity, openness, and enter the meeting room even if you are not invited.” [34:30] Justin thanks Franck Baron for joining him on RIMScast and he looks forward to seeing Franck at future RIMS events and seeing what develops in the partnership between PARIMA and RIMS-CRMP and RIMS. [34:48] “Special thanks again to Franck Baron for joining me here today.” See the links to International SOS, PARIMA, and IFRIMA in the show notes, as well as coverage of Franck's appearance at RISKWORLD 2023 where we announced the strategic alliance between PARIMA and RIMS for the RIMS-CRMP. [35:11] You can sponsor a RIMScast episode for this, our weekly show or a dedicated episode. Links to sponsored episodes are on our show notes. RIMScast has a global audience of professionals, students, and business leaders, and more. Contact pd@rims.org for more information. [35:57] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. The RIMS app is available only for RIMS members! You can find it in the App store. [36:23] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data and more. [36:40] Read Risk Management Magazine at RMMagazine.com and check out the blog at RiskManagementMonitor.com. Email Justin at Content@RIMS.org. Justin thanks you for your continued support and engagement on social media channels! Listen every week! Stay safe! Mentioned in this Episode: NEW FOR MEMBERS! RIMS Mobile App RIMS ERM Conference 2023 — Submit an educational session. RIMS Canada 2023 — Sept. 11–14 in Ottawa! Spencer Educational Foundation — Funding Their Future Gala — Sept. 14, 2023 Contribute to Risk Management MagazineRIMS Western Regional — Oct 4–6, Vail Colorado RIMS-Certified Risk Management Professional (RIMS-CRMP) Risk Management Monitor: “Charting Risk Management's Future at RISKWORLD 2023” RIMS Newsroom: “RIMS and PARIMA Alliance Leverages the RIMS-CRMP Certification to Establish a Global Risk Management Standard”Upcoming Virtual Workshops: “Risk Appetite Management” | July 12–13 See the full calendar of RIMS Virtual Workshops RIMS-CRMP Exam Prep July 19–20, 2023 9:00 am–4:00 pm EDT RIMS-CRMP-FED Exam Prep August 15–17, 2023 9:00 am–4:00 pm EDT All RIMS-CRMP Prep Workshops Webinar: PIBL — RIMS Trade Credit Insurance Managing Risk and Promoting Growth | July 14, 2023, at 5:00 p.m. India Standard Time Related RIMScast Episodes: “Live From Riskworld 2023” “Strategic Moves with RIMS CEO Gary LaBranche” “RIMS President Jennifer Santiago: R.E.A.D.Y. for 2023” “Security Risks and Implementing ERM with Kelly Johnstone” (2022) Sponsored RIMScast Episodes: Chemical Industry: How To Succeed Amid Emerging Risks and a Challenging Market | Sponsored by TÜV SÜD (New!) “Insuring the Future of the Environment” | Sponsored by AXA XL “Insights into the Gig Economy and its Contractors” | Sponsored by Zurich “The Importance of Disaster Planning Relationships” | Sponsored by ServiceMaster “Technology, Media and Telecom Solutions in 2023” | Sponsored by Allianz “Analytics in Action” | Sponsored by Alliant “Captive Market Outlook and Industry Insights” | Sponsored by AXA XL “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Roland Teo! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play RIMS Buyers Guide Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Franck Baron International SOS IFRIMA PARIMA   Tweetables (For Social Media Use):   “I did a risk management degree … in the early '90s, and in Europe, risk management was still, I would say, a concept more than a reality. … I've been able to work for companies where we had this strange idea that it would be good … to do some risk management.” — Franck Baron   “Risk management is quite valued in the company because it does help to deliver the solutions we have to deliver to our clients. … We are in countries where things are not simple …  and so a lot of risk needs to be managed there. ” — Franck Baron   “When I moved for International SOS to Singapore — it was in '11 — I was looking for what is the risk management society or association that I should join there and I quickly found out that they had nothing of material nature.” — Franck Baron   “Looking at the universe of risks we are in, risk management associations have to collaborate together. There is so much to do. We can't waste time or money to compete or not to collaborate the way we should.” — Franck Baron

Hey, listeners! We're hard at work on Travel Tales, season four. But in the meantime, we've released the second season of our podcast, Unpacked by AFAR, where we unpack the trickiest topics in travel each week. In this episode of Unpacked, we explore the confluence of climate change, travel, and anxiety. It's no secret that our climate is changing fast. From hurricanes to wildfires, those changes are impacting us more and more each year. How do we deal with the anxiety? And more specifically, how do we travel safely, smartly, and compassionately, in a climate-changing world? In this episode, AFAR senior news editor Michelle Baran shares her own experiences with climate anxiety, and talks with two experts about how we can find some peace—and travel with confidence.  Learn more about neuropsychologist Dr. Sanam Hafeez: http://comprehendthemind.com/ Learn more about International SOS: https://www.internationalsos.com/ This season, we want to hear from you! Have a question for us to unpack? Let us know at afar.com/feedback or email us at unpacked@afar.com 

It's no secret that our climate is changing fast. From hurricanes to wildfires, those changes are impacting us more and more each year. How do we deal with the anxiety? And more specifically, how do we travel safely, smartly, and compassionately, in a climate-changing world? In this episode, AFAR senior news editor Michelle Baran shares her own experiences with climate anxiety, and talks with two experts about how we can find some peace—and travel with confidence.  Learn more about neuropsychologist Dr. Sanam Hafeez: http://comprehendthemind.com/ Learn more about International SOS: https://www.internationalsos.com/ This season, we want to hear from you! Have a question for us to unpack? Let us know at afar.com/feedback or email us at unpacked@afar.com 

In today's episode - the thirty-sixth in our series - Bart Burggraaf, partner at MediaGroup, speaks with Mark Frankel, the Director of Content Operations at International SOS. The company helps to mitigate and reduce exposure to health and security risks by designing robust and customized preventive reports.   In addition to talking about his role at International SOS, Mark highlights his previous experiences at Philip Morris and the BBC. Mark's experiences have taught him that building personal connections in content marketing is crucial, as marketing is all about trust. To him, this is how businesses can create and maintain relationships with their target audience. Mark has a deep passion for storytelling and unearthing hidden narratives, which his time at the BBC demonstrates. He then pivoted to Philip Morris as he was interested in the idea of working on a campaign to create a smoke-free world. This was influenced by his mother's early death from cancer at the age of 65 as a result of being a heavy smoker, despite trying to quit multiple times. Finally, Bart and Valeriia wrap up the podcast by discussing how companies should take a targeted approach when content marketing by considering suitable channels and adjusting marketing messages if needed.  Memorable Marketing by MediaGroup is a series of interview podcasts with leading senior marketers, holding free-ranging conversations on their careers, outlook and interests. If you want to discuss your business's marketing strategies with MediaGroup, feel free to contact us at: info@mediagroupww.com  

Philip Saunders, Director of the Investment Institute at Ninety-One discusses whether China's economy is a lull.     Blackouts, further tariff hikes point to ‘inevitable' financial distress for SA businesses this year - Dr Eric Levenstein, Director at Werksmans Attorneys discusses the effect of loadshedding.    Dr Chris van Straten, Global health advisor for clinical governance at International SOS discusses whether African businesses are factoring climate change into their health and security plans   Investment School - Avoiding and Dodging Investment Scams with Maya Fisher-French, Personal Finance Journalist at Maya on Money See omnystudio.com/listener for privacy information.

Dr Chris van Straten | Global health advisor for clinical governance at International SOS.| See omnystudio.com/listener for privacy information.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Everyone's security is at risk when they travel — even when it's for business. Today's guest, Kelly Johnstone, has decades of risk experience, stemming from several years as a Federal Agent as well as the Chief Security Officer for a major global company. Now, with International SOS, Kelly helps keep business leaders safe when traveling to high-risk areas.   In this episode, Kelly discusses security measures organizations can take to protect employees and how they can be embedded into their ERM programs.   Key Takeaways: [:01] About the RIMS Membership. [:14] Registration for RISKWORLD 2023 is now open! [:33] About RIMScast. [:46] About today's episode. [:58] All about upcoming RIMS webinars, workshops, events, and more! [2:00] More about today's episode with Kelly Johnstone. [2:33] Justin welcomes Kelly to the podcast! [2:48] Kelly shares about her career background and current role as a Risk Advisor at International SOS. [5:10] Kelly elaborates on what it takes to institute a risk management framework regarding travel today. [11:08] Is there a level of protection for the officers, decision-makers, and business leaders at International SOS as they travel? [15:04] RIMS Plug time! All about upcoming workshops and webinars. [15:50] Elise Farnham joins RIMScast to discuss her two upcoming RIMS virtual workshops! [18:58] Be sure to check out the 2022 year-end issue of the Risk Management Magazine! [19:46] How challenging is it to get buy-in from multiple departments regarding security risk? [22:16] How Kelly is able to tie security risk to revenue generation or retention. [23:55] How the practice of ERM could evolve to adapt to our current (COVID-19) climate. [25:37] What are we overlooking in terms of risk? Where does ERM need to shift? [28:00] Kelly discusses talent supply risks and shares her insights. [29:22] What happens when there has to be an extraction? Kelly shares her advice. [32:40] Kelly's experience coming up in the field of security as a woman and her advice to other women considering a career in security. [38:16] How did Kelly find her mentors? [39:45] Has Kelly always been a natural speaker? How did she become a better speaker? [40:48] Justin thanks Kelly for joining the podcast and shares some links to check in today's show notes.   Mentioned in this Episode: RISKWORLD 2023 — April 30‒May 3 in Atlanta, Georgia! Public registration is now open! RIMS Virtual Workshops in 2023 — a Brief Dialogue with Instructor Elise Farnham RIMS Events, Education, and Services: RIMS Risk Maturity Model RIMS Events App Apple | Google Play NEW FOR MEMBERS! RIMS Mobile App RIMS Buyers Guide Contribute to RIMS Risk Management magazine Dan Kugler Risk Manager on Campus Grant Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Related RIMScast Episodes: “Checking In: Hotel Risk Management with AHLA President & CEO Chip Rogers” “Travel Risk Management for the 2022 Holidays with Dr. Adrian Hyzler” “Fleet Safety 2022 with Nets Executive Director Susan Gillies-Hipp” Upcoming Webinars: RIMS External Affairs Presents: “How Cyber Insurance is Shaping the Insurance Industry” | Jan. 5, 2023 “Recertification: Keep Your RIMS-CRMP Active” | Complimentary to All | Jan. 9, 2023 “What to Expect from Cyber Insurance in 2023 and Beyond” | Sponsored by Telos | Jan. 24, 2023 Virtual Workshops: Applying and Integrating ERM | January 10‒11 | 10:00 am‒4:00 pm ET Registration closes Jan. 9 Captives as an Alternate Risk Financing Technique | January 18‒19 | 10:00 am‒5:00 pm ET Registration closes Jan. 17 Fundamentals of Insurance | January 25‒26, 2023 | 9:00 am‒4:30 pm ET Registration closes Jan. 24 See the full calendar of RIMS Virtual Workshops Sponsored RIMScast Episodes: “Using M&A Insurance: The How and Why” | Sponsored by Prudent Insurance Brokers Ltd. (NEW!) “Zurich's Construction Sustainability Outlook for 2023” “Aon's 2022 Atlantic Hurricane Season Overview” “ESG Through the Risk Lens” | Sponsored by Riskonnect “A Look at the Cyber Insurance Market” | Sponsored by AXA XL “How to Reduce Lithium-Ion Battery Fire Risks” | Sponsored by TÜV SÜD “Managing Global Geopolitical Risk in 2022 and Beyond” | Sponsored by AXA XL “Keeping Subcontractors Safe Through Partner Elevation” | Sponsored by Highwire “ESG: A Responsibility and a Growing Megatrend” | Sponsored by Prudent Insurance Brokers Ltd. “Prioritizing People: Focusing on Your Team to Deliver Exceptional Quality and Service to Your Clients” | Sponsored by Gallagher Bassett “Bermuda Opportunities in 2022 with BDA Chair Stephen Weinstein” | Sponsored by Bermuda Business Development Agency “SyncR: A Tool to Enhance Your Risk Quality & Insurance Strategy” | Sponsored by Prudent Insurance Brokers Ltd. “RIMScast: Navigating the Risk Landscape in 2022” | Sponsored by AXA XL “RIMScast: Prioritizing People: Expertise and Innovation” | Sponsored by Gallagher Bassett “RIMScast: Risk Findings for the Industrial & Manufacturing Industry” | Sponsored by Aon “RIMScast: Establishing the Right Assurance to Request From Business Partners” | Sponsored by HITRUST “RIMScast: Aon's 2021 Retail Industry Overview” | Sponsored by Aon “RIMScast: A Legacy of Resilience” | Sponsored by J.B. Boda Group “The Golden Era of Insurance” | Sponsored by The Hartford “Insurance Investigation Trends Happening Now” | Sponsored by Travelers “What Could a CRO Do for Your Business?” | Sponsored by Riskonnect “Hard Reality: A Look at Rising Rates in Property & Excess Casualty” | Sponsored by AXA XL “Property Valuation Deep Dive” | Sponsored by TÜV SÜD “Property Loss Control Engineering” | Sponsored by Prudent Insurance Brokers RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops Upcoming RIMS — Virtual WorkshopsIMS Webinars On-Demand Webinars RIMS Advisory Services — Ask a Peer Risk Management Magazine Risk Management Monitor RIMS Risk Leaders Series RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS-CRMP Stories — New interview featuring Merline Barrington of the Port Authority of NY & NJ! Spencer Educational Foundation RIMS DEI Council RIMS Path to the Boardroom   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   Follow up with Our Guest: Kelly Johnstone's LinkedIn Elise Farnham's Profile   Tweetables (For Social Media Use):   “Risk has become … something that everybody understands. Before, it was this fuzzy thing, ‘Security just got in the way,' ‘Oh, here she comes again.' I think you have to learn how to talk to people about security so that … it's business-enabling.” — Kelly Johnstone   “If you really think about it … almost everything comes back to a financial impact. So, if you're not thinking about that as important as everything else you're talking about [when it comes to] risk … you're missing the boat.” — Kelly Johnstone   “If you're a business to make money, [financial risk is] what you need to be looking at as you talk about [all] risks.” — Kelly Johnstone   “Companies that start thinking differently are going to be ready for the next threat and I think that's where ERM needs to shift.” — Kelly Johnstone   "[At] the Chief Security Officer level, it's about 90% white men over 60. … We need more women. We need more people of color — we need more everything. Because this is a field where you need to be a critical thinker and your background [plays a part in that].” — Kelly Johnstone  

Many years ago, I had a professor in grad school who often said, “Your success will almost always be based on the people you know and the stories they tell about you.” I have found his assessment to be absolutely true as I progressed through my career and now serve clients as a speaker, consultant, and coach. In fact, virtually all of my recent client engagements have resulted from a previous student, colleague, or client who knew and respected me, and recognized that I could add value to their current organization. In short, it really is all about relationships. But how does one build a professional network organically and authentically in 2022? In a post-Covid world where more and more people work remotely, there seem to be fewer mixers or conferences to attend, and people tend to rely on social media more and more for information and sense of connection, how do we build meaningful relationships? Where do you find people that you would feel comfortable asking for assistance, a referral, or seeking their opinion on a pressing matter that has caused you some sleepless nights? To some, networking has uninviting connotations. If working the room, handing out business cards, and inviting new acquaintances to coffee doesn't feel natural, then this episode just might be for you. Today, we're going all the way to Manila, in the Philippines, to talk with someone who has built a powerful network in natural, authentic ways–because she cares deeply about the causes and people with whom she is involved. As a result, some call her the most well connected woman in the Philippines. In this episode, you'll learn: The value of networking The right mindset for networking Why connecting with relevant people is the priority How to be a maven and influencer Guest's Bio Racquel Cagurangan is currently the GM for International SOS operations in the Philippines. Until recently, she was Head of Ambulatory Care of Metro Pacific Health, the largest hospital group in the country prior to joining her new post. She also led a chain of medical clinics, mobile xray business and  managed over 200 company clinics with over 300% revenue growth in 5 years. She used to be the general manager of a well-known mall-based clinics and was COO of the largest HMO in the Philippines. She served as Treasurer of the Philippine Ambulatory Surgical Center Association and Chairman of the Management Association of the Philippines' Health and Wellness Committee this year. Racquel has been very visible in the healthcare industry for the past decade however; she started in the telecom industry and served 11 years in AT&T and 6 years in the biggest mobile company in the country, Globe Telecom where she was one of the youngest Vice Presidents. She was also Chief Administrative Officer in Globe's wireline subsidiary, Innove. She moved on to the online digital industry in 2009 as GM of 88DB handling 5 web portals in Asia Pacific most notably politicalarena.com, the only web partner of Philippines' first automated election At one point in her career, she was GM of a call center with 800 agents and called herself “Chief Maven”. She continues to advocate for the contact center industry to date. She is now an Institute of Corporate Directors' Fellow promoting corporate governance and sustainability, a case discussion Leader for Harvard Business, president of Reef Check Philippines and an active member of the Filipina CEO Advisors. In her spare time, she plays badminton, golf, poker or sing karaoke and ballroom dancing.   Links for This Episode: LinkedIn: https://www.linkedin.com/in/racquel-cagurangan-93851311 Email: rrcagurangan@yahoo.com.ph Facebook: Racquel Reyes Caguragan What'sApp / Viber: +639178980142 or +639689801424   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What's inside today's episode  1:19 Get to know Racquel Cagurangan 3:35 How Racquel became so connected 7:09 The real ROI on a good network 10:00 Why Racquel doesn't like the word “networking” 18:30 Finding relevant people in your industry  24:39 The importance of sharing knowledge 30:00 What Racquel is working towards

Security is one of our basic, most fundamental needs. To keep up on the latest trends in security Fran Racioppi traveled to the Global Security Exchange in Atlanta to sit down with retired Chief Security Officers Rich Davis of United Airlines and Steve Bernard of Sony Pictures.Rich oversaw United's response to the 9/11 attacks involving two of United airplanes. Steve led Sony through the North Korean cyber attack after the premier of The Interview starring Seth Rogan and James Franco. They cover the evolution of the industry, the threats we face in both the physical and cyber domains, how thought leaders are needed in senior security positions, and how we build a security culture in our organizations. The world is a complex place and today's companies require dedicated support for the protection of their number one asset - their people. International SOS is the industry leader in travel risk management, medical support, evacuations, mental health, crisis management and workforce resilience. On the ground in over 90 countries and 1000 locations, International SOS is there 24/7 no matter the challenge. Learn more at InternationalSOS.com and @intlsos. Steve Bernard is the Founder of Bernard Global and Rich Davis is the founder of Rich Davis Security Consulting. Read the full episode transcription here and learn more on The Jedburgh Podcast Website. Watch the full video version of Fran's conversation with Steve and Rich on YouTube. Subscribe to us and follow @jedburghpodcast on all social media. Highlights:-0:00 Welcome to the International SOS booth, GSX and ASIS International-6:29 The chief security officer as a thought leader-15:01 Rich's career at United Airlines from the kitchen to chief security officer-19:27 Steve's transition from Vietnam Veteran to Corporate Security-23:30 The evolution of the security industry-26:00 Prioritizing security at United Airlines and Sony Pictures -33:47 North Korea's hack of Sony Pictures-37:37 The impact of 9/11 on United and the hack on cyber-45:14 The next generation of security leadership and the remote workforce-53:05 The role of International SOS-59:55 Three Daily FoundationsQuotes: -”We're all about assessing risk, assessing threats and how to counter those threats, because the most important thing we do is protect people and assets.” (10:08) -”Crisis management begins long before the crisis has arrived.” (12:26)-”I worked for United Airlines for 40 years. I actually started in the kitchen.” (16:22)-”A CSO doesn't have to be the expert in all this. They have to figure out how do they add the greatest value and to set the strategy, lead the team.” (21:28)-”Everything's a priority, that was my mindset.” (29:39)-”When you connected, the meltdown on your hard drive started. ” (35:22)-”They're in 27 different call centers around the world.” (55:10)This episode is brought to you by Jersey Mike's, 18A Fitness, and Analytix Solutions

We put Cardiovascular diseases under the spotlight as today marks World Heart Day. Statistics show that over 17 million people die every year from cardiovascular diseases worldwide, yet most of them are preventable and treatable if risk factors are reduced. Elvis Presslin spoke to Dr. Willem Petrus Van Staden, the Senior Coordinating Doctor at International SOS

According to statistics, up to 15% of employees are absent on any given day and businesses are losing as much as 17% of their payroll every day. Now using the South African economy as an example, absenteeism costs around R12 - R16 billion per year and can to a degree be seen as possibly the single most expensive problem affecting businesses today.This no doubt begs the need to have a healthy working environment. It also raises the question, what is the value of corporate wellness? Dr Chris van Straten from International SOS answers these questions and more on today's show.

According to statistics, up to 15% of employees are absent on any given day and businesses are losing as much as 17% of their payroll every day. Now using the South African economy as an example, absenteeism costs around R12 - R16 billion per year and can to a degree be seen as possibly the single most expensive problem affecting businesses today.This no doubt begs the need to have a healthy working environment. It also raises the question, what is the value of corporate wellness? Dr Chris van Straten from International SOS answers these questions and more on today's show.

Kate King, Account Management Lead at International SOS joins Michael Sherrard, Managing Partner at Sherrard Kuzz, LLP | | Employment & Labour Lawyers at GBTA Conference 2022 | Toronto podcast booth to discuss Individual travel risk, duty of care, and providing per diems or stipends to employers.

Glenn van Zutphen and award-winning author Neil Humphreys speak to Dr. Chan Yanjun, Medical Director, International SOS about the risk of long Covid-19 on employees including mental and physical symptoms, and some suggestions to stay safe in the new travel environment.See omnystudio.com/listener for privacy information.

Welcome to Her Ambitious Career, the personal branding and success podcast for ambitious corporate women who expect more from their careers.This is Episode 32, 'How to be a More Empathetic Leader', with my guest Lorraine Lee, who is a General Counsel and Chief Privacy Officer as well as Co-Chair of the Diversity and Inclusion Council at International SOS.Lorraine says, "Empathetic leadership is largely about creating safety. For example, I need to feel safe enough to innovate and as a leader I need to create that same environment so that my team members feel safe enough to innovate too."In this episode, Lorraine shares:Her thoughts on what empathetic leadership isHow to become a more empathetic leader, even if you currently struggle with itThe importance of creating a safe environment for your team so that they feel free to make mistakes without rebuttal, to be honest, to innovate, to ask questions and to learnGuest Bio:Lorraine Lee is a commercial lawyer based in Singapore. She is a General Counsel and Chief Privacy Officer and Co-Chair of the Diversity and Inclusion Council at International SOS. Lorraine has a 26+ year career history and has covered Asia-Pacific, Middle East & Africa, and Europe as part of her portfolio, as well as M&A transactions in the US. She has legal experience in companies including Keppel Corporation, Hilton Hotels Corporation and International SOS.*****Host Bio:Rebecca Allen is a Career Success Coach for ambitious women looking to land dream career opportunities. She has worked over the last 10 years with clients from companies including ANZ Bank, Origin Energy, J.P. Morgan and Coca-Cola Amatil and loves getting those excited phone calls from clients saying they've been promoted, have negotiated a seismic pay rise or have moved into a role completely aligned with their mission, values and strengths. Her own ambitions include raising two beautiful, happy confident children; building a fun and impactful coaching business to empower 50,000 women worldwide; and visiting Alaska! Find Rebecca: www.illuminategrowth.com.au*****Connect with Rebecca:Want a promotion?Our most popular download:   'The 7 Habits of Female Execs Who Get Promoted'Want a pay rise?FREE gift:   'The Perfect Pay Rise Script'> Book a free 15-minute Career Strategy Call > Connect on Linkedin> Join our supportive and free private facebook group 'Career Success for Ambitious Women'

Engaging in sports is a large part of most children's formative years. How they are coached through that process also has a great impact on how they grow up. In today's episode, Mike Rideout shares his perspective on youth sports and the importance of guiding kids instead of forcing them. Mike currently works in Business Development at International SOS. But more than that, he is also an incredible coach, mentor, and parent to his kids and their peers. Mike shares some of the projects he worked on in youth development and his passion for helping the youth find their calling. Join his chat with host Evan Brandoff to learn more about how his sales and business development work helped him become a better coach and parent.Love the show? Subscribe, rate, review & share! https://leagueside.com/podcast

Peter has worked in the International Assistance industry (IA) for more than 18 years and brings experience in collaborations and avante garde ‘Brains Trust' mind set. Fast becoming recognised as one of the IA industry experts Peter continues to work closely with connections across a number of regions. For him the key to the ‘Customer value proposition' is to listen, understand the goals, build solutions that enhance products, in a supportive platform improving the clients Branding proposition.With a back ground in Insurance Peter worked across personal, commercial lines of business (Accident, Health, Motor Lines, Property, Liability and CTP) in both underwriting, claims management and executive leadership.In 2002 Peter joined International SOS with his remit to identify opportunities, build relationships, engineer new product lines, acquire high performing staff to build on the success for membership, financial Institutions, loyalty groups within the Australasian region. National Roadside Assistance that remains successful, established within this organization. With brands like Ferrari, Maserati, Citroen, FIAT, Subaru, Volkswagen, Suncorp, Real Insurance and Industry key alliances. Peter saw opportunities and the need for investment and now carries this experience into 365 Roadside Assistance.In 2006 Peter worked in the Asia region and tasked to drive innovations and partnerships both in products with groups like Visa International, AIG, VGA and many other global fortune 500 companies.Peter's expertise and passion for collaborative partnerships permeates through the essence the 365 Assist Group.

In this episode, I sit down with a friend, Camille Gough, and we talk about friends, football and personal development. Her favourite tagline is "If it costs you your peace then it is too expensive." So I'm sure you must be wondering who really is Camille, who is Cam? What's her story? I'm a pretty simple, yet probably the most complex person you will meet. Lets start here... I am a mixed race woman. Born in Zim, raised in the UK and living my African dream in Mzanzi. I come from a massive multiracial family. I have 5 brothers so you can already guess yes I am the rose amongst the thorns

In this first episode, Singapore-based EDHEC alumna (2002) Maryline Marquet shares her thoughts on building personal connections remotely, innovation and digitalisation in the medical industry, supporting and mentoring women who take maternity leave, and the importance of universal healthcare during the COVID-19 pandemic. For the past 9 years, Maryline has designed healthcare solutions in Diabetes, Oncology, Neuroscience and Infectious Diseases to drastically improve patient care, also working in various sales and marketing management positions at Becton Dickinson, International SOS and Janssen.  Maryline graduated from EDHEC in 2002 with an MSc in European business strategy. She currently serves as Vice President of Operations for the non-profit Asia Pacific Medical Technology Association, alongside sitting on the advisory boards for a number of digital healthcare companies including the London based Avegen and Paris founded start-up FeelEat. Follow us on Twitter at: @EdhecAlumni, and find out more at: www.alumni.edhec.edu 

Dr Mark Parrish from International SOS talks about the latest developments on the Covid-19 vaccine. Peter Hitchens and Mike speak about face masks. talkRADIO's Rebeca Newnes gives Mike an update on Spain. As UAE launches Hope spacecraft in their first mission, Space Expert Greg Smye-Rumsby speaks to Mike about Mars. See acast.com/privacy for privacy and opt-out information.

In this episode, Paige McCown talks with Francesca Viliani, Director of Public Health and co-Head of Sustainability for International SOS about the upcoming SPE Virtual International Conference and Exhibition on HSE and Sustainability the 27th of July.   Click here to learn more about the SPE Virtual International Conference and Exhibition on HSE and Sustainability   We hope you enjoy the SPE Podcast… and take away something useful to your job and career along the way.  Your feedback is welcome, along with ideas for topics you would like to see us cover in future podcasts. You can also send your feedback to podcasts@spe.org. Like what you are hearing? Give us a 5-star rating and leave a review – we love reading what you have to say. You can also get connected with SPE on all social media, just use #SPEpodcast.   Society of Petroleum Engineers on Social LinkedIn | Twitter | Facebook | Instagram | YouTube   More Information Event Calendar | Membership | Publications | Training | Resources   Thanks for listening!

As England gets back to work today, we ask Dr Mark Parrish from International SOS how we can do it safely. We catch up with former Conservative MP Nick de Bois. And Founder of DeltaPoll Joe Twyman teaches us how to carry out a survey. See acast.com/privacy for privacy and opt-out information.

Featured Interview: COVID-19 outbreak in Europe Guest: Dr. Anthony Renshaw, Medical director in Northern Europe, International SOS

Avoiding a Midlife Crisis (0:00:00)There are two words that strike fear into the hearts of nearly every adult: midlife crisis. During this time of our lives, it's common for negative thoughts to cloud our memory. We begin to think: what have I really done with my life? Am I told old todo the things I love anymore? It's perfectly natural to worry about the future, but you don't have to go through a crisis according to our next guest Dr. Robi Ludwig. Dr. Ludwig is a nationally renowned psychotherapist who has helped many adults through their life crises. She's here to talk about how we can feel good about ourselves no matter how old we are.  Overtone Singing (0:16:01)What do the Tuvan people of rural Russia, the Inuit people of Canada and Alaska, and the Bantu people of South Africa have in common? It's not what you might expect! It's a style of singing called overtone singing. With us today to explain the history of this fascinating sound is Jim Cole, an overtone singer and the founder of Spectral Voices.  Cyber Security while Traveling (0:32:25)Studies show that in the year 2019, $2 trillion worth of damages were lost in cybercrimes. Two trillion dollars. I don't know about you, but hearing this makes me feel both nervous and vulnerable. While we may know basic cyber security protocol, how much do we know about our cyber safety while away from home? Here with us today is Matthew Bradley, a 14-year member of the CIA and current Regional Security Director for International SOS, to share how we can maintain our cybersecurity while traveling.  Thrifting (0:50:39)Lisa and Richie chat about their experiences going thrift shopping when they were younger.  Saying No as a People Pleaser (1:05:04)To some extent, I think we all struggle with wanting to please other people. We want to be nice and helpful, but we also want to be liked. In fact, belonging and being loved are innate desires that we all have... so in order to fit in, we say yes. Yes to party invites, yes to being a PTA parent, or yes to taking on extra projects at work. But when we're always saying yes in the hopes that others will like us or to avoid confrontation, we end up neglecting our own needs. Joining us on the show today to teach us how to say no and stop people pleasing is Dr. Bradley Nelson, one of the world's foremost experts on natural methods of achieving wellness.  Washing Sheets (1:23:13)We spend a third of our lives in our bedding, leaving behind 56 hours a week of sweat, body oil and dead skin cells. Keeping our sheets clean and maintained will only help us sleep better and stay healthy. But what's the best way to do this? We're going to talk with Kait Schulhof about how we can best keep our bedding clean and santitary. Kait is a cleaning expert and founder of the blog “A clean Bee”.

How to Finish What You Started (0:00:00) One of the most incredible feelings is coming up with a genius idea for a product or project that you want to create. Your creativity begins to flow, your brain kicks into full speed, and you can't seem to pull yourself away from working on your passion. And then suddenly, for a lot of us, that motivation begins to slow. Now that you're reach the finishing touches of your project, you can barely bring yourself to even think about it, let alone finish it. How many of us have been in that same situation? Sometimes, the hardest part about the projects we do is finding the willpower to finish them. So how do we overcome that roadblock in our creativity? Licensed clinical psychologist and former psychology professor Dr. Bill Knaus is on the show to talk with us about how to finish what we started. Science of First Impressions (0:15:10) Do you find that your first impressions of people are almost always right? We're always taught not to judge other people based off of their appearance, but it's an easy trap to fall into, especially when we tend to judge correctly! What is it that connects the way we look to our character? Berit Brogaard is with us to explain her research on the powerful link between appearance and personality. Dr. Brogaard is a professor and director of the Brogaard Lab for Multisensory Research at the University of Miami. Visiting the Hospital Abroad (0:33:04) Heaven forbid you are on vacation and you have a severe allergic reaction to your shrimp cocktail, or maybe you badly twist your ankle dancing. What do you do? How do you get the medical attention you need? Dr. Robert Quigley, a surgeon and senior vice president of medical and travel support companies International SOS and MedAire, joins us to teach us what we should do in the case of a medical emergency in another country, as well as what we can do to medically prepare for our vacations abroad.   Long Distance Relationships (0:50:36) Everyone always says that long distance relationships never work, but when life happens, and you and your partner have to be separated—what can you do except try to keep the spark alive? Is there any way to make long-distance relationships work? Here to share with us her thoughts and experiences is Dr. Roni Beth Tower, academic psychologist and author of Miracle at Midlife: A Transatlantic Romance. Brushing Teeth as a Habit for Kids (1:05:08) Cavities. At this point in the year, after Halloween and coming up on Christmas, a lot of our kids will probably be gifted with. . . cavities. We all know we need to help our kids brush their teeth, but it seems like the biggest wrestling match of the year every time we try. So how can we help them get into the habit of brushing without the struggle? Jaime Frand is the Founder of Kangaroo Oral Care, a Registered Nurse and EMT, and a father to four, including six-year old triplets! We've invited him onto the show to share some of his knowledge. Should I Buy This for my Kid? (1:21:53) Christmas is only 3 weeks away, so that means that wish lists are being made! All any parent wants is to give their children everything their hearts desire, especially during the holidays. But with kids today asking for such mature or extravagant things, we have to question what we should or should not buy for them. Chris Ferguson is a clinical psychologist and author. He's going to give us some tips on how we can give our kids the most appropriate gifts this holiday!