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As we all know, recruiting and retention are tough at the moment, and employers need to work harder than ever to acquire and keep the talent they need. Purpose is often talked about as a critical differentiator in employer branding, but what does that actually mean in practical terms? New research from Cognizant has revealed just how important purpose is at work and has also highlighted a growing disconnect between employers and younger workers. So what does purpose mean for Gen Z employees, and what should employers be doing to close the purpose gap. I'm joined this week by Eduardo Plastino, Director of The Cognizant Center for the Future of Work, to talk through the research and explore its implications. In the interview, we discuss: Defining the purpose gap The increasing leverage of employees Understanding what is important to the Gen Z workforce Scepticism around employers' messaging on critical issues such as climate change and DE&I Shared values Implications for employers How to fix the purpose gap Aligning external employer brand communication with internal reality Advice to talent acquisition teams on how brand, marketing and recruiting process can demonstrate an employer is a great place to work. Listen to this podcast in Apple Podcasts.
As we all know, recruiting and retention are tough at the moment, and employers need to work harder than ever to acquire and keep the talent they need. Purpose is often talked about as a critical differentiator in employer branding, but what does that actually mean in practical terms? New research from Cognizant has revealed just how important purpose is at work and has also highlighted a growing disconnect between employers and younger workers. So what does purpose mean for Gen Z employees, and what should employers be doing to close the purpose gap. I'm joined this week by Eduardo Plastino, Director of The Cognizant Center for the Future of Work, to talk through the research and explore its implications. In the interview, we discuss: Defining the purpose gap The increasing leverage of employees Understanding what is important to the Gen Z workforce Scepticism around employers' messaging on critical issues such as climate change and DE&I Shared values Implications for employers How to fix the purpose gap Aligning external employer brand communication with internal reality Advice to talent acquisition teams on how brand, marketing and recruiting process can demonstrate an employer is a great place to work. Listen to this podcast in Apple Podcasts.
As we all know, recruiting and retention are tough at the moment, and employers need to work harder than ever to acquire and keep the talent they need. Purpose is often talked about as a critical differentiator in employer branding, but what does that actually mean in practical terms? New research from Cognizant has revealed just how important purpose is at work and has also highlighted a growing disconnect between employers and younger workers. So what does purpose mean for Gen Z employees, and what should employers be doing to close the purpose gap. I'm joined this week by Eduardo Plastino, Director of The Cognizant Center for the Future of Work, to talk through the research and explore its implications. In the interview, we discuss: Defining the purpose gap The increasing leverage of employees Understanding what is important to the Gen Z workforce Scepticism around employers' messaging on critical issues such as climate change and DE&I Shared values Implications for employers How to fix the purpose gap Aligning external employer brand communication with internal reality Advice to talent acquisition teams on how brand, marketing and recruiting process can demonstrate an employer is a great place to work. Listen to this podcast in Apple Podcasts.
We are witnessing an unprecedented eagerness to go digital across industries accelerated by the pandemic. As a result, the gap between degrees and required skills is widening, traditional white-collar roles are getting outdated, and education as we know it needs to be overhauled, calling for a greater collaboration between corporate and educational sectors. Tune into our final installment of the ‘Timeline of Next' podcast series where Vinnie Mirchandani, acclaimed author, blogger and tech watcher, Beth Porter, CEO of Riff Analytics and Managing Partner of Esme Learning, Manish Bahl, an AVP in the Cognizant Center for the Future of Work and Clay Griffith, Director of Product Marketing, Cognizant Softvision, discuss skills versus degrees, the need to go beyond traditional white-collar roles, the return of apprenticeships and how to fill the skills gap.
In the post-pandemic world, we can anticipate new workplace innovations, technology-driven office-space strategies, likeminded communities coming together to ideate and innovate, on-demand onsite collaboration and a machine-augmented workforce. Tune into part two of our three-part ‘Timeline of Next' podcast series where Vinnie Mirchandani, acclaimed author, blogger and tech watcher, Beth Porter, CEO of Riff Analytics and Managing Partner of Esme Learning, Manish Bahl, an AVP in the Cognizant Center for the Future of Work and Clay Griffith, Director of Product Marketing, Cognizant Softvision, discuss the post-covid future of the office, learning to cohabit with machines and what to expect when we get back to the office.
In the next decade, the world will be a very different place. Accelerated by the pandemic, new intriguing ideas are emerging on the future of work. Technologies like AI, machine learning and automation are already bringing radical changes that will spawn further out into the future. Tune into our three-part podcast series ‘Timeline of Next' where Vinnie Mirchandani, acclaimed author, blogger and tech watcher, Beth Porter, CEO of Riff Analytics and Managing Partner of Esme Learning, Manish Bahl, an AVP in the Cognizant Center for the Future of Work and Clay Griffith, Director of Product Marketing, Cognizant Softvision, discuss the impact of “now” on the future of education, work, economies and life itself.
The COVID-19 pandemic has mainstreamed concepts like work from home (WFH) and remote working that were once thought to be a future construct. As technology, space and work intersect rapidly, accelerated by the coronavirus crisis, industry practitioners look for answers on where the future of work is heading and places that will become next destinations of innovation and ideation. Tune into our podcast ‘Changing Dynamics of the Future of Work' where Jessie Feller Hahn, Executive Director at Meeting of the Minds talks to Robert Hoyle Brown, VP at the Cognizant Center for the Future of Work on future workforce dynamics and where work is headed next. This is a reproduction of the webinar titled ‘How Cities Are Preparing for the Future of Work' that originally appeared on www.meetingoftheminds.org.
Technology is the driving force behind the ongoing fourth industrial revolution that is exponentially transforming the world, work and workplaces. However, a few locations across the globe stand out as hotbeds of innovation, creativity and sustainability. Tune into part two of the ‘Jobs of the Future' podcast series where the host Jessica Lessin, Founder & Editor-in-Chief, The Information, Sinead Bovell, Futurist & Founder, WAYE, and Cognizant Center for the Future of Work's Robert Hoyle Brown, Vice President and former Senior Manager Desmond Dickerson, take a deep dive into what makes certain locations the place of the future of work.
In the age of automation, artificial intelligence and algorithms it is difficult to predict where jobs of the future will appear. The technology is quickly replacing many traditional job roles to give rise to new ones. A recent report by the Cognizant Center for the Future of Work outlines where many of these new jobs will appear. Listen on as we bring you a two-part podcast series on ‘Jobs of the Future' where the host Jessica Lessin, Founder & Editor-in-Chief, The Information, Sinead Bovell, Futurist & Founder, WAYE, and Cognizant Center for the Future of Work's Robert Hoyle Brown, Vice President and former Senior Manager Desmond Dickerson, discuss key learnings from the 21 Places of the Future report and how different regions are responding to the ongoing technology transformation.
The enthusiasm around AI has gone through a metamorphosis, especially after COVID-19 pandemic changed how we look at technologies becoming integral to businesses and humans. A range of opinions exist around techs like AI from enthusiasm to outright fear of bots replacing human labor. A lot rests on the shoulders of leadership and government from educating people on new-age techs like AI to ensuring availability of proper training. Tune into part 3 of ‘The Modern Business Imperative’ podcast series where our panel of experts John Reiners – Managing Editor, Thought Leadership, Oxford Economics and Cognizant Center for the Future of Work’s Ben Pring – VP and Managing Director and Euan Davis – AVP, discuss the expected role of AI, and the need to extend human capabilities with machine intelligence, as well as the requisite skills, attitudes and government assistance required to thrive in modern business.
To become a modern business and deliver the experiences that customers have come to expect in the digital era, one has to first do away with traditionally slow legacy systems and adopt techs like cloud to be truly customer-centric. The leadership across organizations is expected to drive this business modernization effort to converge vision with reality. Tune into part two of ‘The Modern Business Imperative’ podcast series where our panel of experts John Reiners – Managing Editor, Thought Leadership, Oxford Economics and Cognizant Center for the Future of Work’s Ben Pring – VP and Managing Director and Euan Davis – AVP, define what modern business entails in the digital era.
The COVID-19 pandemic has completely changed the narrative around digital; embracing digital today will ensure future bottom-line success. The future belongs to those organizations that understand the on-going shift early on and adapt quickly. To understand how organizations worldwide are navigating this tricky transition — as well all things digital — the Cognizant Center for the Future of Work partnered with Oxford Economics to survey 4,000 executives at leading organizations around the globe and across industries. Tune into our 3-part podcast series ‘The Modern Business Imperative’ where our panel of experts John Reiners – Managing Editor, Thought Leadership at Oxford Economics, Ben Pring – VP and Managing Director and Euan Davis – AVP of the Cognizant Center for the Future of Work, explore the increasing primacy of digital and assess what’s next for the future of work.
After navigating the intricate maze that 2020 put us through, we just entered 2021 with a disparate business landscape where accelerated digital transformation is the norm and the future of work is changing. In this metamorphosis, the role of HR is also shifting and it needs to go beyond the usual back-office function to stay relevant in the new reality. Amidst the rise of bots, automation and algorithms, the HR needs to be re-skilled to become the agent of transformation instead of becoming obsolete. Tune into this podcast on the role of HR in the future of work featuring Enrique Rubio, Founder & CEO, Hacking HR, and Rob Brown, Vice President at the Cognizant Center for the Future of Work.
Welcome to a special edition of The Future Positive podcast. For this week's pod our host Shlomy Kattan, Chief Advancement Officer at XPRIZE virtually sits down with two thought leaders, Desmond Dickerson and Dwayne Matthews to discuss the future of work and education whilst also giving some priceless advice on the best ways to work remotely.Desmond Dickerson is a Manager and Innovation Consultant for the Cognizant Center for the Future of Work. He’s a passionate advocate and leader for the African American and Latino Business Resource Group. Under his guidance, the group has helped to mentor future leaders and leverage relationships with other affinity groups to promote innovation through diversity.Dwayne Matthews is a self-proclaimed Innovation Evangelist and future of education strategist. Dwayne helps school boards, educators and parents understand the new and evolving themes around the future of education, the future of work and how to prepare children to thrive in a digitally evolving world.The trio look at how under-resourced communities in the U.S. face systemic barriers to learning, mobility, and progress. Core problems impeding effective workforce development which include a widening skills gap, deteriorating job quality, and a lack of collaboration between players in the labor market. With an unprecedented digital disruption and adoption caused by COVID-19 comes a new opportunity to radically change the lives of millions of Americans.The $5M XPRIZE Rapid Reskilling competition strives to secure a future in which all workers can rapidly attain new and more relevant skills to their current workplace - and their next one. Novel solutions developed in XPRIZE Rapid Reskilling will uplift the labor market in the U.S. and close the widening skills gap. See acast.com/privacy for privacy and opt-out information.
The rise of voice isn't going to replace visual interface but instead, complement it in a dual-modality model. Given this development, brands must look at voice holistically and add it to their UX and UI strategy. As consumers increasingly begin to interact with voice, brands can leverage this shift to have greater influence on purchase decisions of consumers and improve their top-line. Tune into part three of our podcast series ‘From Eyes to Ears: Getting Your Brand Heard in the New Age of ‘Voice’’ where our panel of experts Jason Pedone, Senior Vice President, Mobile Banking & Emerging Channels, Truist; Mark Taylor, Senior Vice President, Cognizant Digital Experience, and Manish Bahl, Associate Vice President, Cognizant Center for the Future of Work, explore voice and visual becoming a part of a dual-modality strategy, investment priorities and the top-line influence of voice on sales.
Guest | Ben Pring, Co-Founder of the Cognizant Center for the future of Work and Author of What To Do When Machines Do Everything and upcoming book Monster: A Tough Love Letter to the Machines That Rule Our Jobs, Lives, and Future. Details | The Future of Work has been rapidly changing over the past five years, but the pandemic has accelerated global change in a way no one could have predicted. Join us for this fascinating conversation with Ben Pring as we discuss what's happening, what's next, and how to put your surfboard on this giant wave! OVERVIEW | Are you ready to ADAPT and REINVENT YOURSELF for the most disrupted and digital workforce in history? What would it feel like to belong and not get stuck? It is estimated over 1 billion people will need reskilling by 2030, and more than 300 million jobs will be impacted by AI — work, identity, and what it means to be human are rapidly changing. Join hosts Nate Thompson and Alex Schwartz and the TOP VOICES in the Future of Work to uncover how to meet this dynamic new reality driven by AI, hybrid work, societal shifts, and our increasingly digital world. Discover why a Future of Work Mindset is your key to prepare, navigate and thrive! We are grateful you are here, and welcome to the TDW Tribe! www.thedisruptedworkforce.com
In this episode, Kevin and Peju explore the way artificial intelligence is changing the world of work. We've all seen the headlines promising mass unemployment due to AI — but how realistic are these concerns? How will AI impact who is hired and who isn't? And what does the future workplace look like when our colleagues are algorithms? Join us as we put these questions (and many more) to our experts, Deepak Paramanand and Jeff Wellstead. Deepak is Product Lead at Hitachi Europe, and former Senior Product Manager at Microsoft. Jeff Wellstead has had an incredible 25-year career as a HR leader, helping organisations across investment banking, consulting and technology prepare for rapid growth. Together, they'll share their insight on AI and jobs, so you can work out the questions you need to be asking about this crucial topic. If you enjoy this episode, make sure to rate, review and subscribe, so you can join us on the next stage of our journey to investigate the invisible. References: The news headlines mentioned in this episode are: ‘Bank of England economist warns thousands of UK jobs at risk from robots and AI' published in the Independent, Monday 20th August 2018 Job Loss From AI? There's More To Fear!, Forbes.com Aug 7, 2018 A.I. and Unemployment: Which Cities Face Biggest Impact, Dice.com November 21, 2019 Notes on the Amazon case study The software was created by a team at Amazon's Edinburgh office in 2014 as a way to automatically sort through CVs and select the most ‘talented' applicants. But the algorithm taught itself to favour male candidates over female ones The problem seemed to have been caused by bad data. The system was trained on data submitted by applicants over a 10-year period – most of which came from men. It was started in 2014 and scrapped by Amazon in 2015 — so five years ago rather than 6 as Kevin said. You can find out more about the Amazon here: https://www.reuters.com/article/us-amazon-com-jobs-automation-insight-idUSKCN1MK08G 21 jobs of the future The article we were talking about was the ‘21 HR jobs of the future' published in August 2020 in the Harvard Business Review Authors are Rob Brown from the Cognizant Center for the Future of Work and Jeanne Mesiter who is the Managing Partner of Future Workplace — both organisations that deal in predicting the future of jobs. Find the article here: https://www.cognizant.com/whitepapers/21-jobs-of-the-future-a-guide-to-getting-and-staying-employed-over-the-next-10-years-codex3049.pdf McKinsey study Kevin mentions a Mckinsey study, Skill shift: Automation and the future of the workforce For more information about the issues discussed in this episode, take a look at our blog post on: https://weandai.org/blog/
As we slowly get back to normalcy of getting back to work in a layered approach, we begin to put building controls in place. The idea is to mitigate infectious diseases that spread indoors, especially via air. We all have some idea about air filtration systems and other sanitization methods, but then what is new and where to start? In this Part 4 of the Safe Buildings podcast series, our experts Euan Davis, AVP from the Cognizant Center for the Future of Work and Joseph Allen, acclaimed author and Assistant Professor of Exposure Assessment Science at the Harvard School of Public Health, as well as a leading expert on urban resilience, discuss ways to fight COVID-19, newfound air cleaning technologies and approaches to future workplaces, and offer tips on where to start.
The looming concerns on safe buildings have garnered a new level of attention since the coronavirus pandemic hit our shores. Some of the obvious questions around monitoring, tuning-up, and maintaining indoor air quality have been the key discussion points. What's even more important is to ensure that indoor air remains clean and healthy consistently over years to come. In this Part 3 of the Safe Buildings podcast series, our experts Euan Davis, AVP from the Cognizant Center for the Future of Work and Joseph Allen, acclaimed author and Assistant Professor of Exposure Assessment Science at the Harvard School of Public Health, as well as a leading expert on urban resilience, discuss simple ways to ensure healthy indoor air and the benefits of creating healthy buildings.
As restrictions around COVID-19 ease, employees and customers will look up to businesses for ensuring their safety indoors. Key focus will be given to factors, such as health performance indicators in buildings, mitigation of risk exposure, identifying leadership responsible for healthy buildings, and making a business case for healthy buildings. In Part 2 of the Safe Buildings podcast series, our experts Euan Davis, AVP from the Cognizant Center for the Future of Work and Joseph Allen, acclaimed author and Assistant Professor of Exposure Assessment Science at the Harvard School of Public Health, as well as a leading expert on urban resilience, talk about the nitty-gritties around the creation of safe and healthy buildings.
Face masks? Check. Distancing? Check. Floor markers and acrylic dividers? Check and check. But as businesses reopen post-pandemic, more comprehensive safety measures are needed to inspire lasting trust and confidence in employees and customers. We bring you a 4-part podcast series featuring Euan Davis, AVP from the Cognizant Center for the Future of Work and Joseph Allen, acclaimed author and Assistant Professor of Exposure Assessment Science at the Harvard School of Public Health, as well as a leading expert on urban resilience, who go at length to discuss smarter and safe ways to reopen and manage a healthy workplace.
We’ve been well on the road to the future of work for a while, and it has to travel straight through the human resources function to come to pass. Meanwhile, the black swan event of the COVID-19 crisis has compressed time like an accordion, and the future is NOW for HR (while seeming to shred “the now of work” before our very eyes). This is HR’s moment of truth to lead organizations to a post-contagion world. Join Rob Brown from the Cognizant Center for the Future of Work as he and Future Workplace’s Managing Partner Jeanne Meister in broad discussion of new HR roles ranging from Human Bias Officer to Chief Purpose Planner. If you’re an HR professional, you never know – one day soon, one of these jobs MAY be yours!
The future of work happening TODAY in Santa Fe, New Mexico at Meow Wolf. Never heard of it? Installed inside an old bowling alley (donated by George RR Martin of Game of Thrones fame), it’s a mind-blowing immersive experience that’s hard to describe. Disneyland it ain’t, but in its own way, light-years ahead in creativity (see our latest video, or the “origin story” of Meow Wolf on Amazon). Join Rob Brown from the Cognizant Center for the Future of Work as he and Meow Wolf’s XR Producer Kara Kittell engage in a fascinating discussion about the real reality of the role of Augmented Reality Journey Builder on the Experience Economy’s cutting edge.
Cognizant is helping clients to adopt a digital first strategy with zero-based operations by combining digitization, machine learning and AI to automate end-to-end operational processes and deliver transformational efficiency gains. In the first of this series, Mike Cook from the Cognizant Center for the Future of Work, Sean Heshmat, and Elisabeth Olafsdottir discuss exactly what zero-based operations are in AI.
When it comes to the jobs of the future, you can’t squeeze people out of the equation, says Ben Pring. An optimist, he believes that what makes us human, our soft skills, will be more valuable than ever. And as machines take on more dirty, dangerous or simply dull tasks, people will be able to do work that is more interesting, engaging and meaningful. Ben Pring is co-founder and leader of the Cognizant Center for the Future of Work and author of What To Do When Machines Do Everything. Host: Kate Lancaster Producer: Robin Allison Davis
Just as the role of pilots has shifted from flying a plane to monitoring auto-pilot systems and intervening as and when required, our recent research at Cognizant Center for the Future of Work suggests that the role of L&D professionals will move from being a “controller” of learning systems to a “facilitator” of learning. In today's episode, our expert panel exchange their views on the roles Learning & Development teams and educators play in preparing a workforce for the future of work.
In this podcast, we explore the future of work with Robert Brown, AVP of the Cognizant Center for the Future of Work, who helps us answer the question, "What do we do when machines do everything?"
The fourth in the Cognizant Center for the Future of Work (CFoW) podcast series, in this episode, our CFoW business leader discusses the future of third-party infrastructure services with Jamie Snowdon, Chief Data Officer and Ollie O’donoghue, Senior Research Analyst at HFS Research. Tune in to learn more about maximizing the strategic value of IT investments and managing the transformative impact of the new machine age better.
The first in the Cognizant Center for the Future of Work (CFoW) podcast series, in this episode our CFoW business leader discusses the importance of “digital customer experience” and how it is key to engage with, delight and monetize customers in the modern world.
In this edition, we feature a conversation between HfS CEO and Chief Analyst, Phil Fersht and Gajen Kandiah--executive Vice president for business process services and digital works at Cognizant. In March and April of 2016, with input from the Cognizant Center for the Future of Work and the Cognizant BPS practice HfS Research surveyed more than 370 enterprise service buyers. The key objective was to understand how the operational fabric of enterprises is being impacted by new standards, Automation, As-a-Service delivery models, SMAC-based digital process change and mandates from the C-Suite to restrict labor recruitment initiatives. The results show a fundamental shift in organizational thinking from the old silioed approaches to sourcing.