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Dave White is the founder of Wayfinder, a boutique advisory firm serving families and institutions across portfolio construction, manager selection, and governance. Before Wayfinder, he spent nearly twelve years at Cambridge Associates, conducting 400+ manager meetings annually across every major asset class.In this episode, Dave breaks down what he actually looks for after thousands of manager meetings, why the corners of the market matter more than what's in demand today, and what most families get dangerously wrong about risk, governance, and generational wealth transfer.⭐ Sponsored by Podcast10x - Podcasting agency for VCs - https://podcast10x.comWhat we cover:- Why the hit rate on truly great managers is 1-2% even after 400 meetings a year- The difference between time-weighted and dollar-weighted returns — and which one actually tells the truth- How to get a manager off script and why that's the only meeting that matters- What "stronger dollars, not faster dollars" means for GPs building a durable LP base- Why 70% of third-generation wealth disappears — and the governance fix most families skip- The crypto disconnect: institutions are building on it, but LP dollars have dried up- Why concentration, not diversification, is how the largest wealth in the world has always been created- What the first conversation with a newly liquid founder should actually be about- How AI is changing the pace and depth of manager due diligence right nowLinks:Wayfinder website - https://wayfinder.ioConnect with Dave White - https://www.linkedin.com/in/dave-s-white/Connect with Prashant: https://linkedin.com/in/choubeysahabSubscribe to VC10X newsletter - https://vc10x.beehiiv.comSubscribe on YouTube - https://youtube.com/@VC10X Subscribe on Apple Podcasts - https://podcasts.apple.com/us/podcast/vc10x-investing-venture-capital-asset-management-private/id1632806986Subscribe on Spotify - https://open.spotify.com/show/7F7KEhXNhTx1bKTBFgzv3k?si=WgQ4ozMiQJ-6nowj6wBgqQVC10X website - https://vc10x.comTimestamps:(00:00) - The Disconnect in Digital Asset Adoption (00:22) - Differentiating Exceptional Managers from Great Storytellers (00:33) - Biggest Misconceptions VCs Have About LPs (00:45) - A Contrarian Belief: The Power of Concentration (01:03) - Introduction to Dave White and Wayfinder (02:34) - What's Broken in Traditional Wealth Management (04:54) - How to Find Underserved Corners of the Market (07:58) - Working with Families on Non-Investment Fronts (09:05) - Timeless Principles for Investing Across Asset Classes (10:51) - Signals of a Truly Exceptional Manager (13:36) - What Limited Partners *Actually* Care About (15:07) - Why Some Families Thrive Across Generations (and Others Don't) (18:15) - The Critical Role of Involving the Next Generation (20:40) - The First Portfolio Conversation for a Newly Wealthy Founder (23:12) - "New Wealth" vs. "Old Wealth": Different Approaches to Investing (25:05) - The Consequences of Underinvesting in Governance (30:04) - Differentiating Factors for Successful Generational Wealth Transfer (32:18) - The Evolving Role of Family Capital in the Next Decade (34:02) - Manager Evaluation in the Age of AI (37:24) - The Single Biggest Factor for Long-Term Investment Outcomes (38:57) - The Future of Family Offices: What Top Investors Will Do Differently (40:32) - A Contrarian Belief: The Case for Concentrated Portfolios (43:15) - Where to Find Dave White OnlineNew episodes live every Tuesday & Thursday.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews François Beaume about the AMRAE 2026 RMIS Panorama available now and about the RISKWORLD 2026 session that François presented. Justin and François discuss ESG functional coverage. They discuss how François uses AI daily. They discuss the continuing increase in RMIS users, moving RIMS out of the niche tool category into an enterprise governance platform. They discuss the 2026 RMIS Panorama findings, the Panorama database, and how you can access it. Listen for insight into the 2026 RMIS Panorama and how your organization compares. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We are delighted to welcome back to RIMScast AMRAE President François Beaume. He's here to discuss the findings of the 2026 AMRAE RMIS Panorama. We'll talk all about emerging trends. But first… [:48] RIMS Virtual Workshops. The next RIMS-CRMP-FED Exam Prep with AFERM will be held on June 16th and 17th. The next RIMS-CRMP Exam Prep with PARIMA will be held virtually on July 21st and 22nd. Links to registration are in this episode's notes. [1:06] You can enroll now in the RIMS CRO Certificate Program in Advanced Enterprise Risk Management hosted by the famous James Lam. Beginning July 15th, workshops will be held bi-weekly from 11:00 a.m. to 3:00 p.m. Eastern Time. The registration link is in the show notes. [1:27] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. We want to hear from you. Submit a session proposal by June 19th to reach engaged practitioners, innovators, and leaders looking for guidance they can utilize right away. [1:45] Help define what's next for Enterprise Risk Management. Submit a session proposal by Friday, June 19th. A link is in this episode's show notes. [1:53] Folks, through the generosity of industry partners, RIMS has launched The Foundation for Risk Management™, which provides scholarships for early-career professionals to attend RIMS events like the RIMS Texas Regional Conference, RIMS Canada Conference, and RISKWORLD. [2:11] The Foundation also helps beneficiaries earn their RIMS-CRMP and fund research projects. To learn more or contribute to the Foundation, visit RIMS.org/FRM and visit the link in this episode's show notes. [2:27] RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [2:46] On with the Show! Our guest today is making his third appearance here on RIMScast. He is the Senior Vice President for Risks and Insurance at Sonepar, and he is the President of AMRAE, the Association for the Management of Risks and Insurance in Enterprises. [3:04] François Beaume is here to discuss the 2026 RMIS Panorama, published by AMRAE, in partnership with EY. Panorama is free and publicly available. [3:14] Panorama provides an in-depth look at the organizations and professionals who are using risk management information systems, how well they've adapted, and guidance for those seeking their first or newest framework. It's always great to speak with him. Let's get to it! [3:28] Interview! François Beaume, Welcome Back to RIMScast! [3:36] François has been Chairman at AMRAE for a year and will be for two more years. Because of his role at AMRAE, Justin wanted to have him on the show to speak about this year's RMIS Panorama. [4:04] Justin mentions a difference between last year's RMIS Panorama and this year's RMIS Panorama. Last year, AI felt like an emerging capability. This year's report shows a 20-point jump in planned or actual AI integration and an 8-point increase in functional coverage. [4:19] At the same time, people aren't always happy with AI. The satisfaction part is still a little bit behind. Justin asks, Are we entering a phase where expectations are outpacing execution? [4:32] François says, Yes, probably. AI has moved faster in CEOs' and leaders' minds than in the organization. Everyone wants the data, governance, and skills. Educating the workforce users takes time. The ambition was there, but the "plumbing" is catching up. [5:11] François says that is what is being reflected in the 2026 RMIS Panorama's deep dive on AI. [5:29] François says he uses AI all day long for various things. As a risk manager, he uses it to increase his efficiency and daily productivity. He thinks that is quite common. He says it's also what we need for faster and better analysis. [6:00] Daily analysis from an AI engine using trusted sources is much faster than manual analysis. Now he has the time to tighten it, understand it, and complement it. [6:44] SONEPAR is using it for their benefit and to better spread risk management principles throughout the organization through Helpdesk or Chatbot, allowing people who are less skilled in risk management or insurance to ask questions through the tools to get support. [7:05] Those tools answer almost 90% of the questions. The remaining questions go to the Risk Management team because they are in a gray area. SONEPAR is using AI more and more and is entering a phase where they are looking at automating some risk management processes. [7:33] François says he is looking at automating business partner assessments, a cumbersome and complex process that the Risk Management team is doing with multiple tools. [7:49] Now, they are trying to streamline it, still with humans making the decisions, based on an AI data set that will be faster and easier to produce and much more reliable. [8:24] Justin says one of the more surprising findings in the RMIS Panorama is that ESG Functional Coverage dropped by 15 points this year. François explains why he thinks this is the case. It's not ESG fatigue, but it's in the way companies are approaching ESG. [9:22] François says a lot of ESG features are moved out of risk management information systems into dedicated tools and sometimes into dedicated teams. In the beginning, some ESG features were encapsulated in Risk Management systems. [9:39] François says it's less and less the case, at least in the tools that are sold in Europe. In the U.S., it could be more mixed. Separating ESG from Risk Management is more linked to maturity and topical evolution, rather than fatigue or a decrease in the importance of ESG. [10:06] Justin says the report also suggests that functional coverage overall has stabilized, which Justin asks if that indicates a mature market. François speaks of maturity and breaks down the RMIS Panorama, made from three surveys: Vendors, Risk Managers, and Insurers. [10:43] Maturity is reflected by a mix of these studies. Almost 250 Risk Managers from 36 countries took the survey. They want smarter features, better insight, better connections, and better decisions. They want the tools RMIS is using to be part of the group's way of functioning. [11:27] François says this is not yet the case. The tools are a bit apart and not fully connected with the CRM and other tools. François says they are starting to change. The risk managers using these tools are expecting change to come in the next few years. [11:52] Justin asks if it's easier today for a startup to build from the ground up with their Risk Management Information System embedded in their processes, or for an established organization. François says today it's easier for both, but big groups are more complex. [12:39] A Quick Break! There are so many other wonderful RIMS events coming up in 2026. The 2026 Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [12:57] Register now for the Second Annual RIMS Texas Regional Conference, which will be held from August 10th through 12th at the Grand Hyatt on the San Antonio River Walk. [13:08] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026, in Chicago. Visit ChicagolandRiskForum.org for more information. [13:18] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [13:35] Save the dates October 18th through the 21st. We will be in Quebec City to celebrate the 50th Live RIMS Canada Conference. Booth sales are already open. Advance registration will open on June 10th. [13:50] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [14:04] The RIMS ERM Conference 2026 will be held on November 18th and 19th in Columbus, Ohio. The deadline for educational content submissions is Friday, June 19th. Get submissions in now. The link is in this episode's show notes. Registration opens in July. [14:27] Let's Return to Our Interview with François Beaume! [14:36] François Beaume presented at RISKWORLD 2026. You can check out the materials from his presentation on RIMS.org/ASC. You will have had to have registered for or attended RISKWORLD 2026 to check it out. We're here to continue the dialog. [15:12] François feels his session went well. There were 50 to 55 people gathered there to listen and take notes. For François, it was pleasant to do. [16:00] François says you have a feeling when you are connecting with an audience. You can see that they are following you, and the message is passing from you to them. [16:51] François says, If you are losing your audience, you can try to use humor. Sometimes you succeed. He tells of a session in a noisy room, where everybody, including himself, was provided with a helmet, to listen to like a podcast. He could not feel if they were getting the message or not. [17:47] When presenting, you try to hold the attention of the room. Justin says that sometimes he locks eyes with somebody who's listening and then talks to that person and hopes that others will pick up on that energy. [18:18] Justin says risk management is not the easiest topic to make exciting. You have to figure out ways to jazz it up a little bit. [18:31] François says if you are convinced that the topic is interesting, that conviction, at a certain point, will pass through the mic and go to the room. If you are not convinced, the public will feel it. Justin says, If you are not excited to present, the audience will not be captivated. [18:58] François notes that he is French and speaks English like a Frenchman, so he has to manage that. His message may not be phrased as the audience expects. The way an American would phrase it is not the way I am using it. Justin stresses listening better to different accents. [19:58] Justin says François is a very good presenter, and the RISKWORLD audience seemed engaged in his message. Justin says if one person walks away with something actionable, it was worthwhile. François says, "Mission accomplished!" [20:23] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [20:43] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [20:58] General Grant applications are open, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [21:09] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [21:17] The Spencer 2026 Funding Their Future Gala will be held on Thursday, September 17th, from 6:30 to 10:00 p.m. at a different venue this year. It will be at the fabulous Waldorf Astoria in New York City. [21:32] Sponsorship opportunities and benefits are available now. A link to the Funding Their Future Gala is in this episode's show notes. [21:40] Next week's guest is the Funding Their Future Gala Honoree, Marya Propis! More Spencer celebrities and board members will be making appearances on RIMScast this summer, as well. [21:53] Let's Conclude Our Interview with François Beaume! [22:09] Justin says the Panorama notes an increase in organizations with more than 200 RMIS users. Does that signal that RMIS is becoming an enterprise-wide infrastructure, or is it still a niche tool for risk teams? [22:26] François says that this is really positive. A Risk Management Information System is not a niche risk tool anymore. It's becoming part of the company infrastructure. [22:44] Once you have hundreds of users, expectations explode, the momentum is there, and user patience drops. As the tool starts to become more massive and interconnected with other tools, you have to manage expectations. The scope of usage of these tools is widening. [23:16] You have not only niche risk usage, but you also have risk management, internal control, insurance, compliance, etc., that are managed inside the tool. The tool reaches all areas of development. The momentum is self-generating. [24:15] François says executive involvement in RMIS usage is positive. Executives want clarity from dashboards. They want to know what matters, why it matters, and what we can do next. They want the deep insight of the tool. They may not go into the tool, but will use the dashboard. [25:10] François speaks of the progress of the techniques of Risk Management Information Systems. Data mining, SaaS contracts, and AI usage have contributed to making RMIS easier to deploy, connect, and access in order to load data, analyze data, and extract data. [26:08] Now is a time of wider usage of Risk Management Information Systems; once they have been adopted, they are there for life, and then you have to make them evolve. [26:21] This means that we have more discussions inside the corporations on RMIS evolutions and replacement. Are we able to make it evolve on its own, or is it time to change? If yes, what kind of process can I depend on to contemplate and manage that change? [26:56] This is executive level. You have created expectations. You have provided dashboards and KPIs, and you have to manage the production. Once it's done, you need a different momentum to run the production and make it better and more accurate over time. It's not easy. [27:40] With their partner EY, AMRAE is finalizing the deployment of the 2026 Panorama Sessions. The French translation will be released by mid-June, and explanation sessions will be run with vendors, risk managers, insurers, and brokers. [28:05] François says AMRAE is already working on the 2027 Panorama, which will be ready for the next RISKWORLD session in New Orleans. [28:27] If someone wants to participate in the Panorama, they need to contact AMRAE. Risk managers will be contacted by the risk management association of the country where they operate. If you are a vendor, you can contact AMRAE. AMRAE contacts insurers and brokers. [29:35] Justin says if you wish to participate, reach out. Go through your risk association where you have membership, like RIMS, FIRMA, or IFRIMA. The confidential information collected helps educate the global risk community. This Panorama is very important for us. [30:08] François says that inside the Panorama, all the contact details are available. As part of the panel, you have access to an online data form. The Panorama has a PDF version, a snapshot of what's in the database. The full database is accessible to anyone. [30:27] François says that as a risk manager or a vendor, you can run your own analysis by filtering and sorting the Panorama database. [30:45] Justin says that's the nice thing about it: AMRAE has made it complimentary and is broadening the horizons of the global risk community by doing so. [30:57] Justin says, I do miss recording with you in person. So, next year, hopefully we get a chance to see each other and have some Cajun food, put the mic up, and eat some jambalaya and talk. It will be great. I want to thank you again, and you're welcome back any time. [31:17] Special thanks again to François Beaume for joining us here on RIMScast! We look forward to seeing him at a future RIMS event. You can visit AMRAE.fr to access the free and publicly available RMIS Panorama 2026. [31:34] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [32:03] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [32:21] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [32:39] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [32:55] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [33:09] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [33:21] Practice good risk management, stay safe, and thank you again for your continued support! Links: RIMS ERM Conference 2026 | November 19‒20 in Columbus, Ohio | Session Submission Deadline: Friday, June 19 RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | www.rimscanadaconference.ca | Registration Opens June 10 RIMScast on YouTube! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam | Register Now! 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management Magazine | Contribute | Look for the Awards Edition in "Digital Issues"! RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! RIMS, the Foundation for Risk Management The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy RISKWORLD 2026 Presentations Available via Attendee Service Center — www.RIMS.org/Asc - and via the RIMS Events App RMIS Panorama: https://www.amrae.fr/bibliotheque-de-amrae/2026-rmis-panorama Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA | July 21‒22, 2026 RIMS-CRMP-FED Exam Prep with AFERM | June 16‒17, 2026 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: RIMS.org/Webinars Related RIMScast Episodes: "Strategy and Change with Ward Ching and Aaron Olson" "Live from RISKWORLD 2026!" "The Evolving Role of the Risk Analyst" "AI and the Future of Risk with Dan Chuparkoff" "Live from RISKWORLD 2025" "AI Risks and Compliance with Chris Maguire" Sponsored RIMScast Episodes: "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" (New!) | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL 'Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against an Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: François Beaume, SVP Risks and Insurance, Sonepar President of AMRAE Production and engineering provided by Podfly.
Got a question about the show? Click here & Send us a text!Pull up a chair for another episode of The Building Talks Podcast, this one is for construction business owners (or insights for anyone who aspires to set up their own construction business in the future) who feel like they have become the engine, the brake and the decision-maker all at once.In this episode, I sit down with Andrew Sparks, who works with business owners to help them better understand, scale and increase the value of their companies. We dig into a challenge many construction, property and consulting businesses eventually face, the founder becomes the bottleneck.Andrew shares practical insights on founder dependency, leadership, culture, hiring and recruitment, and what it takes to build a business that can grow beyond the owner. We also talk about why strong systems, high performers and clear decision making have such a major impact on business value, especially if you want more freedom, stronger performance or a business that can one day run, grow or sell without everything relying on you.Takeaways:✅ Why founder dependency can quietly hold a business back✅ Building a company that scales beyond the owner✅ The link between leadership, culture and business value✅ Why hiring the right people can lift performance and valuation✅ How high performers help stop businesses from hitting a ceiling✅ Creating more freedom without losing control✅ Building a business that does not rely on every decision running through youChapters:07:14 Understanding Business Exits: Lifestyle vs. Payday10:20 The Importance of Planning for Business Exit11:00 Building Value in Construction Businesses12:31 The Role of Business Owners in Valuation13:45 Maturity and Growth in Business15:52 Identifying Bottlenecks in Construction Businesses19:11 Leadership Challenges in the Construction Industry22:16 Attracting and Retaining Talent26:48 The Role of Culture in Business Success29:59 Understanding Roles and Responsibilities33:02 Performance Management and Clarity37:04 The Importance of Onboarding42:28 Learning Through Experience46:15 Hiring Process and Best Practices51:55 Adapting Leadership Styles55:23 The Choice Between Complaining and Improving57:55 The Evolving Role of Leadership1:01:18 Addressing Business Bottlenecks1:04:48 Navigating Growth and Complexity1:09:39 The Impact of AI on Business Efficiency1:14:56 Common Mistakes in Scaling BusinessesTune in for a practical conversation on building a stronger, smarter and more valuable business that can grow beyond the founder.Hope you enjoy the podcast!#BusinessGrowth #FounderDependency #ConstructionBusiness #PropertyDevelopment #BuildingTalksPodcast #Leadership #BusinessValue #ScalingABusiness #Recruitment #HighPerformanceTeams #ConstructionLeadership #BuiltEnvironment #BusinessOwners #CultureAndLeadershipThe Building Talks Podcast is brought to you by Building Environs Recruitment - providing recruitment solutions to the property, construction, and related industries, here in Melbourne and Southeast Queensland. For an overview of our service, visit: www.buildingenvirons.com.auProud to partner with Housing All Australians (HAA) and The Building and Construction Foundation. Check out their websites and join the movement!www.housingallaustralians.org.auhttps://www.buildingandconstructionfoundation.org.au/The views and information shared in this podcast are for general purposes only and do not constitute legal or professional advice. Neither the host nor guests are providing specific guidance. Please seek professional advice before taking any action based on the content of this podcast.Contact The Building Talks PodcastFollow us on Linkedin, Facebook, and InstagramVisit us on our websiteEmail us at info@buildingenvirons.com.au
The Pure Report welcomes Mark Wilkinson, a Consulting Field Solutions Architect at Everpure and a former Database Administrator (DBA) and manager. Mark shares his unique perspective on the changes reshaping the Database Administrator role from the perspective of a DBA practitioner. Drawing on his experience as a 10-year Everpure customer who was freed from storage concerns, Mark highlights that the DBA function has not been eliminated but rather has been elevated and broadened in scope. Mark explains how the role continues to shift from routine, fire-fighting tasks to high-value, strategic contributions. The modern DBA role is expanding beyond traditional relational databases and SQL Server dominance, now intersecting with big data, AI, and unstructured data. We discuss how adopting technologies like cloud for data mobility, containers (which force teams to prioritize resilience), and automation (leading to self-service workflows) creates more time for the DBA team to grow their expertise. Automation, often driven initially by laziness, is seen as the key force multiplier, enabling DBAs to stop asking "Am I adding any value right now?" and start using their knowledge to benefit the business. Crucially, the entire evolution points to the necessity of building stronger relationships throughout the organization—with developers, finance, and leadership. This shift allows DBAs to move from a stereotypical gatekeeper role to a business partner, gaining a seat at the table and increasing their visibility and impact. While new challenges like AI accuracy (especially for new DBAs) and compliance (GDPR) exist, the expansion of the role makes it a cool time to be a DBA, with many options to specialize, build skills (e.g., via open source), and drive corporate success. To learn more, visit: https://www.everpuredata.com/solutions/databases.html Check out the new Everpure digital customer community to join the conversation with peers and Everpure experts: https://purecommunity.purestorage.com/ 00:00 Intro and Welcome 05:05 Career Journey 09:55 Everpure Benefit for App Environments 15:01 Stat of the Episode 20:05 Slow Storage Impact on DBAs 25:05 Key Changes to DBA role 30:15 Containers and DBAs 35:15 Automation and Workflows 41:10 Observability and Telemetry 43:43: AI and DBAs 55:08 Hot Takes
Dive into our insightful discussion with Thomas Kieck, Business Development Director at Tial Technologies, as we explore the evolving landscape of tailored insurance applications. Discover how Tial is shaping the industry by fostering long-term partnerships and staying ahead of market trends.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Jennifer McNelly, CEO of the American Society of Safety Professionals, about her wide-ranging safety career, the ASSP publishing the first U.S.-Based standard on risk assessment and management, the ASSP's Standards-Based User Groups, and how safety practices are not about worker behavior but overall organization system safety improvement. Jennifer shares her excitement about National Safety Month and the upcoming Safety Conference + Expo 2026, from June 15th through 17th in Anaheim, California. Listen for inspiration on closing the safety gap in your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We are releasing this episode ahead of National Safety Month in June, and our special guest is Jennifer McNelly, the CEO of the American Society of Safety Professionals, but first… [:43] RIMS Virtual Workshops. The next RIMS-CRMP Exam Prep will be held on June 9th and 10th. The next RIMS-CRMP-FED Exam Prep with AFERM will be held on June 16th and 17th. Links to registration are in this episode's notes. [:58] Webinars. On May 21st, GRC returns to present "Is Your Fire Protection Strategy Outdated? Emerging Risks Are Changing the Rules." [1:10] On May 28th, Zurich returns with "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction." Register for webinars at RIMS.org/Webinars or through the links in this episode's show notes. [1:25] Folks, RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [1:43] If you plan to submit a session for the RIMS Canada Conference 2026, today, the air date May 19th, is your last day to do so. Visit RIMS Canada to submit your session. We hope to see you in Quebec City, October 18th through the 21st. [2:02] On with the Show! June is approaching, and that means National Safety Month. That is also observed in several parts of the world. Who better to speak about safety than Jennifer McNelly, the CEO of The American Society of Safety Professionals (ASSP)? [2:20] Jennifer is an accomplished executive with more than 35 years of leadership experience in associations, government, and industry. She has been the Society's CEO since 2018, leading the global organization of more than 36,000 occupational, safety, and health professionals. [2:36] Jennifer has some new risk management standards to discuss, under the safety umbrella. I also thought we would benefit from hearing her philosophies on safety and how the ASSP encourages its members to embed safety into their organization's culture. Let's get to it! [2:55] Interview! ASSP CEO, Jennifer McNelly, Welcome to RIMScast! [3:29] Jennifer McNelly and Gary LaBranche, CEO of RIMS, run into each other often at ASAE. They have talked about connecting. Jennifer is excited to be here on RIMScast to talk about collaboration, partnership, and keeping everybody safe at work. [4:04] Jennifer asks every safety professional she connects with, "Tell me your story." She says she is an amalgamation of many stories that have led her to be the CEO of ASSP. She started in the political world. She says you've got to build strong partnerships to move things forward. [4:26] That is the foundation of the mindset Jennifer brings to the ASSP. After politics, she spent time in the U.D. Department of Labor in the capacity of public-private partnerships. That's how you move things forward. [4:41] This was followed by a deep commitment to the people in this nation who make things through leadership at the Manufacturing Institute and Global Stages. All of Jennifer's career has been at the intersection of people and the world of work, and making the world a better place. [4:58] Jennifer says now she gets to do that with unbelievable honor for those who get up and run the world's economy every day, ensuring they get to go home as they were and better than when they walked in the door. [5:11] Jennifer says that's about economic contribution, keeping everybody safe, and the commitment and heart of every safety professional. Safety brought her in the door, with a very unique lens of how we need to work together to send everybody home. [5:32] Jennifer has been with ASSP for eight years, moving into her ninth year. She brings energy, passion, and connection to what ASSP is doing. She likes to think of herself as the catalyst for impact, to make workers' safety, health, and well-being an inherent right for everybody. [6:11] Jennifer says everyone's got a safety story. Often, the thing that hits the headline is the "Somebody did …" and there was a whole set of events. [6:23] Hence, today's conversation, anchored in the importance of risk identification, risk management, and integration into thinking every day by everyone. [6:33] It's not just one thing that starts it. It can be the mindset of someone who's had a bad morning and lost childcare for their family. It can be about a system in process. It can be about a bad piece of equipment. It can be a bunch of other things, but what we hear is the headline. [6:53] Jennifer says our goal is to unpack the story and get to the root cause and improve it, for everyone. [7:00] Jennifer says the ASSP has over 35,000 members globally. A lot of the membership is in the industrial space. They have partners in insurance, and those who service as well as those who produce. ASSP calls this the Safety Ecosystem. [7:26] Justin says RIMS sees that Enterprise Risk Management is leading the way for the future of the profession. Justin asks how Jennifer sees safety risk integrating more deeply into ERM frameworks. [7:42] Jennifer said in 2019, early in her career at ASSP, her pitch to the Board of Directors was for moving safety professionals and workers from basic compliance to a complete integration of human capital, total worker health, and principles like prevention through design. [8:10] Risk Enterprise Systems are critical to that objective. ASSP just released a new standard, "ANSI/ASSP Z310.1 Risk Management — Guidelines for Assessing and Managing Risk." [8:34] It's about management systems, operating in an organizational context, and creating and documenting a comprehensive approach. It's about stakeholder engagement, culture, and inclusivity. [8:49] It also has an important mindset: Change always happens. Therefore, it's about dynamic operations, not static operations; about how you use clear and available information to lead forward, and consider culture and human factors, always with continuous improvement. [9:11] Jennifer says we can't move forward without all those factors integrated into Enterprise Risk. [9:18] The ASSP's Z310.1 Committee is comprised of 28 organizations. ASSP plays an important role in the marketplace. Its logo is a shield, and its members are guardians of workplace safety. Every one of them is a workplace superhero. [10:05] Jennifer loves all superheroes because she loves the potential of hope that each one of us has that power. [10:12] One of the things that is unique about ASSP's market position is its global-based standards. It brings companies together around the table to flesh it out. It's not a single company. [10:34] Jennifer says injuries, serious incidents, and fatalities happen in an environment that's complex, dynamic, and always changing. By bringing together those who are doing the work, we gain consensus. [10:49] Justin says there is a link to the press release in this episode's show notes. The press release mentions how ANSI/ASSP Z310.0 builds off the ISO 31000 standard. There's a lot of value in it for RIMS members. Please check out the link in this episode's show notes. [11:17] Justin notes that ANSI comes with a lot of heft. The RIMS-CRMP is ANSI-accredited. RIMS is the only globally recognized risk management program through ANSI. [11:37] Jennifer says that early in her career, she sat on ANSI's 17024 PCAC, the group that approved those kinds of standards. She is a firm believer in business driving business outcomes. They know what works. [11:54] The workers doing the work and the business conducting the business know what works. Jennifer talks about cross connections and says we should be talking and doing more together. Each of us has a critical role. [12:42] A Quick Break! There are so many other wonderful RIMS events coming up in 2026. The 2026 Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [13:04] Register now for the Second Annual RIMS Texas Regional Conference, to be held from August 10th through 12th at the Grand Hyatt on the San Antonio River Walk. Advance rates are available through June 5th. [13:18] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026, in Chicago. Visit ChicagolandRiskForum.org for more information. [13:31] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [13:49] Save the dates October 18th through the 21st. We will be in Quebec City to celebrate the 50th Live RIMS Canada Conference. Booth sales are already open. The call for educational sessions has been extended to May 19th, the air date of this episode. [14:06] Submit your session today. Early-bird registration will open in June. [14:12] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [14:27] The RIMS ERM Conference 2026 will be held on November 18th and 19th in Columbus, Ohio. Details will follow on RIMS.org. [14:37] Let's Return to our Interview with ASSP CEO Jennifer McNelly! [14:44] Jennifer says standards bring consensus together, but members are asking how to use the standards and what to do with them. [15:03] Members want the playbook because they are busy, underresourced, and over-expected. They have a stressful work environment. The ASSP launched Standards-Based User Groups in January of this year. [15:20] The ASSP's partners collaboratively spend close to $7 million a year investing in keeping the standards updated. How do you move the standards to market? What do you do with them? There are hundreds of thousands of companies around the world that use the standards. [15:38] To somebody who is just starting that journey, it's a challenge. The ASSP's Standards-Based User Groups dig into the company's maturity, the maturity of the safety professional, and help them move one step further. [15:59] The point of Standards-Based User Groups (SBUGs) is to make the standards accessible. Jennifer says there are a couple of unique angles to the approach they are taking. [16:29] The ASSP's Standards-Based User Groups approach starts where serious incidents and fatalities happen, fall from heights and energy controls, two things where there is a lot of technical expertise in lock-out, tag-out, and fall prevention standards. [16:51] Jennifer says there is a disruption happening in business and in safety, the impact and influence of Big Data, AI, and analytics. The third SBUG is AI and Safety. Through technology partners, by integrating the Standards, it will level up what people have access to. [17:23] The ASSP's traditional routes are through the safety professionals. By putting Standards-Based User Groups in the hands of the reporting systems they have to use every day, that is scaling in a way that has never been done before. [18:06] The focus of the Standards-Based User Groups is scaling great knowledge in a framework denied by the industry. [18:16] Justin says it becomes a strategic risk management function. Jennifer says it is built into enterprise systems to drive action and make better decisions. [18:30] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [18:51] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [19:06] General Grant applications will open on May 1st, 2026, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [19:18] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [19:27] Let's Conclude Our Interview with the American Society of Safety Professionals CEO Jennifer McNelly! [19:47] Justin points out that June is National Safety Month. Jennifer thinks every day is National Safety Day! National Safety Month puts a consistent spotlight on safety. She believes safety professionals need more celebration. [20:34] Jennifer loves to tell their stories. She is grateful to any safety professional and to anybody in the ecosystem listening today. Thank you for everything that you do. [20:48] June is coming, and we are not done. Jennifer often talks about the gap. She uses the roots of ASSP and the Triangle Shirtwaist Factory Fire as a real example that the gap is always going to exist. [21:12] Jennifer speaks of the Triangle Shirtwaist Factory Fire. It is the roots of the ASSP. There remains a building on the corner of NYU where about 149 individuals perished jumping out of windows because the doors were locked. It is the foundation and grounding of safety in the U.S. [21:36] Jennifer repeats that it is a real example of the gap. A couple of years ago, the ASSP Board of Directors went to the dedication of the building. Every year, Taps is played, and the ladder goes up, and it stops at the sixth floor. [21:49] You see the bunting and the gap between where we are today and where they were then. Someone next to Jennifer said, "But it needs to go higher!" That's the point. There is always a gap because business is dynamic and ever-changing. [22:06] Our responsibility as safety professionals and associations is to fill the gap and get ahead of it. With serious incidents and fatalities, the data has been flat for 10 years. Let's do something different. [22:23] Let's think about the principles of prevention through design and crack the C-Suite decision-making. Jennifer talks about safety as good governance. How safety succeeds is about the economic decision-making process. [22:44] Jennifer says it's got to be built into business in every way, shape, and form. Safety is never a moment or a one-and-done. It is a part of every part of business decision-making. [23:07] NIOSH does tremendous research on the future of work and how dynamic it is. Every year, Jennifer calls senior executives and talks through critical things. She does that because research says one thing and the ASSP membership says another. There's a gap. [23:28] Often, in that gap, Jennifer hears the term "research to practice." That leads back to the Standards-Based User Groups. What does the research say, what does the data say, and how do you scale it? [23:42] There are several forces at play when looking at what's shaping the world of work. There's workforce instability; a fluidity that never existed before. It's one of the biggest emerging risks Jennifer sees. [24:02] Next is the fact that safety is not a metric. Then there's the pace of change and technology, and the influence of leadership. Jennifer believes that leadership happens in every role and function. How do we empower individual and corporate leadership? [25:15] If a company is doing minimal compliance with the law, data tells us that's not enough. Jennifer said a volunteer was excited to tell her they had removed cell phones from a site. But cell phones can be used to photograph risks you hadn't seen. [25:54] First, understand what problem you are trying to solve. Is it technology looking for a problem, or a problem looking for a solution that the technology enables? That's the approach ASSP is taking. [26:13] If we continue to have individuals die every year, falling from heights, how do we solve that through technology, because somewhere in that complex system, things are not where they need to be. That's a statement of forward motion. [26:39] Jennifer says she thinks there is a huge opportunity, but it needs to be ethically used, transparent, and clear what problem we are trying to solve. AI in safety isn't new. ASSP worked with MakUSafe AI for three years as they started studying technology advancements in safety. [27:04] Jennifer says wearables have been around "forever." They're a good practice. Someone has seen the problem and identified the solution, and our challenge is replication, application, and scale. ASSP is striving toward that and how technology can enable it. [27:24] Jennifer says guardrails are something we hear from membership all the time. Jennifer wants it to be done in a way that integrates it seamlessly, not a new shiny penny. Jennifer is very careful to make sure changes are made at every level. This isn't a blame-the-worker approach. [27:53] This isn't Big Brother is watching somebody in the workplace. This is about empowerment in an era of action. How does information become a learning opportunity to understand A + B + C + D? [28:18] Jennifer says when she thinks of behaviors and actions, she thinks of the C-Suite decision-making. [28:26] What does the Board of Directors governing an enterprise know and understand about the human capital management and decision-making on the capital investment side of safety in the workplace? [28:39] Justin notes registration is open for Safety 2026, held from June 15th through 17th in Anaheim. It's the 65th Annual Conference and Expo. Jennifer calls it a Safety Revival! For Safety members, coming together to learn, connect, and grow gives a unique sense of belonging. [29:19] Jennifer calls it a battery-filling, energizing, impact like no other. It's a great opportunity to see what is on the leading edge and solve problems. The Expo is not a sales pitch. Everybody on that floor has to have a reason and something to share with safety professionals. [29:45] Jennifer describes the 200 classes. There are over 700 program applicants each year. There's too much content and not enough time. There's top-notch technical content and the opportunity to connect with someone that you know you can call and get an answer from. [30:20] Jennifer's favorite thing is to run around, hear stories, and take selfies. It truly is a welcoming and impactful event. [30:32] Jennifer says she's the reason people stop the second they walk in the door. She reminds them why they're there. Last year, she wore an ASSP pickleball outfit to show it's about not just being together but also having fun. Sometimes we forget that connection and fun. [31:14] People are going to learn, but have a great time while you're doing it! Jennifer says she will see everybody onstage! Anaheim will be the place to be! [31:29] The link to the 65th Annual Conference and Expo for Safety 2026 is in this episode's show notes. Justin says it has been such a pleasure to connect with you, finally, and get the word out for National Safety Month. We're priming for National Safety Month. [32:07] Special thanks to ASSP CEO Jennifer McNelly for joining us here on RIMScast! There are lots of links in this episode's show notes. Visit ASSP.org for more information, as well as the Safety 2026 Conference at Safety.ASSP.org. [32:27] Also in this episode's show notes are the links to RIMS coverage of Worker Safety and prior coverage of National Safety Month. A lot of this information is evergreen, so I hope you'll check it out. [32:39] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:08] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:25] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:43] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:00] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:14] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:26] Practice good risk management, stay safe, and thank you again for your continued support! Links: RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | rimscanadaconference.ca | Submit Your Session by May 19! RIMScast on YouTube! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management Magazine | Contribute RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada – Episodes Now Live RISK PAC | RIMS Advocacy www.assp.org | safety.assp.org | June 15‒17 "ASSP Publishes First U.S.-Based Standard on Risk Assessment and Management" Jennifer McNelly — ASSP Bio Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep | June 9‒10 RIMS-CRMP-FED Exam Prep with AFERM | June 16‒17, 2026 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: "Is Your Fire Protection Strategy Outdated? Emerging Risks Are Changing the Rules" | May 21 | Presented by Global Risk Consultants "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction" | May 28 | Presented by Zurich RIMS.org/Webinars Related RIMScast Episodes: "RIMS Risk Manager of the Year Jeff Bray" "Risk Leadership on the Construction Frontlines with Cynthia Garcia" "Rubber Meets Risk: Lessons from John Baldwin of Discount Tire" "Company Safety and RIMS Chapter Leadership with Tamieka Weeks" "Security Risks with William Sako" "Safety and Preparedness in 2024 with National Safety Council CEO Lorraine Martin" "Opioid Awareness and Workers Comp Risks with Raji Chadarevian of the NCCI" Sponsored RIMScast Episodes: "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" (New!) | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Jennifer McNelly, CEO, American Society of Safety Professionals More from ASSP: Standards-Based User Groups (SBUGs) News release: ASSP Announces Strategic Framework to Drive Safety Beyond Compliance; Avetta Collaboration Provides First Industry Proof Point Webpage: Standards-Based User Groups AI white paper News release: ASSP Releases White Paper on AI and the Evolving Role of EHS Professionals White paper: AI and the Evolving Role of EHS Professionals.pdf 2026 Corporate Listening Tour report News release: ASSP Report Identifies Five Critical Themes Shaping the Future of Workplace Environmental Health and Safety Webpage (with 2026 report): ASSP Corporate Listening Tour Production and engineering provided by Podfly.
Forget the image of a simple toy company. Hasbro is undergoing a massive transformation, evolving from the home of Mr. Potato Head and Monopoly to a global digital IP powerhouse. In this exclusive interview, we sit down with Gina Goetter, the company's dynamic CFO and COO, to discuss how she is helping to steer this multi-billion dollar ship. Goetter pulls back the curtain on the Playing to Win strategy, revealing how Hasbro—the world's fifth-largest IP licensor—is strategically allocating capital to fuel future growth in digital games while honoring beloved legacy brands. Goetter shares invaluable insight into her dual role as a strategic business partner and offers practical advice for the next generation of finance leaders on mastering the art of operational finance and building a world-class team.
In this episode of SCW for Pharma, Evren Ozkaya welcomes Abe Eshkenazi, Chief Executive Officer of the Association for Supply Chain Management (ASCM).The conversation begins with Abe's professional journey, starting from his early career in pharmaceutical operations, including manufacturing and supply chain management. He shares how his current role focuses on helping organizations build more agile, resilient, and risk-aware supply chains, while also fostering a global community that advances the profession across areas such as strategy, geopolitics, compliance, and sustainability.Evren and Abe then explore how the perception of the supply chain has evolved since COVID-19. Abe emphasizes that supply chain is no longer a back-office function but a critical topic at the C-level. The pandemic exposed major gaps in transparency and visibility, pushing organizations to rethink their priorities beyond cost and efficiency to include resilience, ethics, and sustainability.The discussion then shifts to the gap between academic education and real-world supply chain challenges. Abe reflects on how supply chain management was not historically a dedicated academic discipline and how many professionals entered the field from engineering or finance backgrounds. He highlights the role of certification and continuous education programs in bridging this gap, as well as ASCM's contributions in this regard.Evren and Abe also discuss the importance of continuous learning and cross-functional development. Abe underscores that supply chain professionals must go beyond operational efficiency, developing capabilities in finance, analytics, sustainability, and strategy. At the same time, he highlights the growing importance of soft skills, including relationship management and the ability to navigate complex, dynamic environments while balancing short-term disruptions with long-term strategic goals.The conversation then touches on ASCM's documentary “The Chain: How The World Works,” which illustrates the hidden complexity of global supply chains and is streaming on Amazon Prime. Abe explains how supply chains impact everyday life in ways most people do not realize until disruptions occur, emphasizing that supply chains are ultimately human systems that directly affect societies and livelihoods.Focusing on the pharmaceutical and life sciences sector, Abe highlights the critical importance of quality, accessibility, and reliability. He explains that pharma supply chains go beyond operational complexity, as they are directly linked to patient health and wellbeing. He also points to global dependencies, such as the concentration of active pharmaceutical ingredient (API) production, and exposed vulnerabilities in ensuring access to essential medicines.Looking ahead, Abe identifies the skills that will be most in demand over the next five years. He emphasizes the growing importance of leadership, communication, and collaboration skills, as supply chain professionals must translate complex insights into actionable strategies across organizations. With increasing geopolitical uncertainty, technological advancement, and demand volatility, the ability to influence and align stakeholders will be critical.Finally, Abe shares his perspective on talent in the healthcare sector. He highlights the need to recruit individuals who are motivated by impact and committed to improving people's lives. While digital transformation is essential for improving visibility and efficiency, he stresses that technology should be seen as a tool, not a replacement for human judgment. Evren and Abe conclude the conversation with a powerful reflection: supply chain is not a support function, but a critical, cross-functional discipline that plays a vital role in delivering what people need, when they need it—ultimately making a meaningful difference in the world.
In this episode of Predictable B2B Growth, Javier sits down with Nick Turner, CEO of Dreamdata, to break down what it really takes to build predictable growth in today's B2B landscape.Nick shares lessons from leading Dreamdata through a $55M Series B raise, including why focus—not expansion—is the key to scaling, and the metrics that actually matter to investors: growth rate, gross retention, and burn efficiency.They also dive into the reality behind AI hype, why most companies misunderstand its role in go-to-market, and how businesses should think about delivering real customer value instead of chasing buzzwords.The conversation explores the growing importance of brand, the long B2B buying cycle, and why over-reliance on short-term demand generation can quietly kill pipeline. Nick also challenges how sales and marketing teams use automation, emphasizing that while marketers can scale communication, sales still depends on genuine human interaction.At its core, this episode is about cutting through noise—focusing on the right customers, solving real problems, and building a growth engine that's actually sustainable.Key Topics and TakeawaysFundraising strategies for Series BThe role of AI in SaaS growthImportance of customer feedback and focusPredictability in growth metrics is crucial for Series B success.AI is a tool to deliver value, not a buzzword to chase.Focus on a specific market segment to dominate before expanding.Listening to customers is the most reliable way to build products.Chapters00:00 Introduction to Nick Turner and Dream Data01:51 Fundraising Journey and Predictability Metrics04:47 The Role of AI in Business07:55 Listening to Customers and Market Feedback11:20 Navigating Investor Conversations13:11 Defining Predictable Growth16:27 Focus and Market Positioning20:37 Metrics for Success and Burn Multiple22:44 The 30-Day Blackout Challenge23:45 The Sales Cycle and Brand Awareness26:34 Marketing and Sales Alignment29:43 The Evolving Role of Sales32:43 AI in Marketing vs. Sales39:23 Customer-Centric Growth StrategiesResources & LinksDream Data - https://dreamdata.ioNick Turner LinkedIn - https://linkedin.com/in/nickturnerChet Holmes - The Ultimate Sales Machine - https://www.amazon.com/Ultimate-Sales-Machine-Target-Profits/dp/1591842158Send us Fan Mail Thanks for listening to Predictable B2B Growth.Want predictable pipeline (not random acts of marketing)? Run the Predictable Pipeline Diagnostic (15 min): https://boldermediasolutions.com/pipeline Subscribe to the newsletter: https://boldermediasolutions.com/newsletter Book a strategy call: https://boldermediasolutions.com/strategyMore episodes + show notes: https://boldermediasolutions.com/podcastConnect with Javier:LinkedIn: https://www.linkedin.com/in/javierlozanojr/ Website: https://boldermediasolutions.comIf the show helps, follow + leave a rating/review.
Mattias Fridström continues the conversation with Rob Merhej, VP EMEA at AVANT, exploring how advisory‑led partners create long‑term value for customers – and why connectivity remains central to everything from AI to customer experience.In this episode, they discuss:How AVANT supports partners beyond the initial deal through ongoing advisory, cross‑sell, and up‑sell engagementWhat separates top‑performing trusted advisors – and why selling multiple services per customer mattersHow AVANT stays ahead of vendor roadmaps with specialist engineers and tools like Pathfinder and AtlasWhy AI deployments often fail without the right data center, bandwidth, and network design in placeThe shift of unified communications into broader CX and contact‑center transformationsGrowing awareness of AI security, governance, sustainability, and talent challengesA look ahead at the next five years – from multi‑gig connectivity to AI as an everyday work companionA lively conversation on connectivity, AI, and the advisory models powering the next wave of the technology channel. Tune in and get ahead of what's next.
In this week's show, Frank La Vigne sits down with data and analytics engineer Wasim Rana for a deep dive into the realities of building, managing, and securing data infrastructure in modern businesses.Together, they explore the critical challenge of preventing data lakes from turning into data swamps, the practical pipeline from raw to curated data—including the increasingly popular bronze, silver, and gold layering approach—and the vital role of governance in today's data-heavy world. Waseem Rana shares insights from his hands-on experience with AWS, Snowflake, and transforming messy datasets into actionable business intelligence.The conversation also takes a look at the evolving landscape of data engineering amid AI advancements, what skills data professionals need to stay ahead, and how future architectures may blend data lakes, warehouses, and vector databases for AI-driven analytics. Whether you're a data engineer, business leader, or just curious about the future of data, this is an episode you won't want to miss!LinksWasim's LinkedIn -https://www.linkedin.com/in/iamwasimrana/Wasim's GitHub -https://github.com/wasimranacseWatch on YouTube -https://youtu.be/8oGEEN6BubkPodcast Episode Mentioned:The AI Driven Leader: Rethinking Strategy, Decision Making, and Personal Growth -https://datadriven.tv/episodes/the-ai-driven-leader-rethinking-strategy-decision-making-and-personal-growth/Book mentioned:The AI-Driven Leader: Harnessing AI to Make Faster, Smarter DecisionsHardcover -https://amzn.to/4crqshxKindle -https://amzn.to/4u8rVPSAudiobook -https://amzn.to/3Qqsc1XTime Stamp00:00 Working as a data engineer03:22 Using AWS for infrastructure06:31 Transforming raw data for use11:14 Discussing data sources and ingestion15:51 Discussing data analysis with AI models16:33 The future of data analytics21:58 Importance of data governance24:44 Evolution of data storage solutions29:34 AI's impact on data jobs31:20 Understanding data architecture importance35:49 Understanding AI creativity and context37:14 Understanding AI's lack of context40:43 Difficulty finding meaningful connections45:14 Using storytelling to drive change47:44 Connecting pipelines to WooCommerce
Justin sits down with Sanjay Pal, Worldwide VP of Professional Services at IBM, to explore what it really takes to lead services at global scale and why the role is more strategically important now than ever before.Sanjay draws on his journey from Cisco to Accenture to IBM to break down what has fundamentally changed about services delivery in the AI era, and what has stayed the same. He shares how IBM thinks about standardizing delivery across 16 global markets without sacrificing client experience, why the forward-deployed engineer model is gaining momentum, and how professional services leaders need to evolve from deployment executors into trusted business advisors.He also shares a personal story about his father, who wrote 52 books with pen, paper, and a stack of research clippings, and what that means for what's possible now.Chapters[00:00] Intro and Sanjay's Path to IBM [02:33] What's Changed in Services, and What Hasn't [05:00] How AI Amplifies Delivery Without Replacing Judgment [08:01] Standardization vs. Customization at Global Scale [10:38] The Evolving Role of the Services Leader [12:44] Forward-Deployed Engineers and Leading with Services [15:02] Breaking Down Silos Across Pre-Sales, Implementation, and Post-Sales [16:05] What's Top of Mind Heading into 2026
Join the FREE Masterclass: https://bit.ly/4mqqgCuIn this episode of The Customer Success Pro Podcast, Anika Zubair discusses the evolving role of customer success as a revenue-generating function, the skills needed for modern CS professionals, and practical strategies to drive growth and renewals.Chapters00:00 The Evolving Role of Customer Success09:48 Revenue as a Core Function19:36 The Shift from Support to Revenue29:12 Mastering Revenue-Driven SkillsConnect with Anika Zubair:Website: https://thecustomersuccesspro.com/LinkedIn: https://www.linkedin.com/in/anikazubair/RevUP Academy: https://thecustomersuccesspro.com/revupGrab our FREE resources here: https://thecustomersuccesspro.com/resourcesWant to be our next podcast guest? Apply here: https://www.thecustomersuccesspro.com/podcast-guestBook Anika as a speaker at your next team event: https://www.thecustomersuccesspro.com/team-event
This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Robert Holzer, Strategy and Innovation Leader, Next Horizon Innovations, Martin Luethi, Chief Technology Officer, Quest Analytics, & Bob Tavernier, Solution Executive, Quest Analytics. The conversation explores how provider data has evolved from a compliance requirement into a strategic driver of AI readiness, network performance, regulatory alignment, and member trust, emphasizing the need for clean data, strong governance, and scalable infrastructure.This episode is sponsored by Quest Analytics.
What does it take to grow into product leadership in the age of AI, and help shape how product managers work in the future? This episode explores exactly that.We sit down with Dominik Ilichman, Senior Product Manager at Productboard, for an honest and inspiring conversation about career growth, AI-first product development, and the evolving partnership between product, design, and engineering.With a background in law, experience at Meta, and now a key role in shaping Productboard Spark, Dominik shares his unique journey into product management and what he's learning while building in one of the fastest-changing areas of tech.In this episode, you'll hear:How Dominik went from law to product managementHow AI tools like Spark, Cursor, and Claude Code are changing the way he worksWhy great product specs matter more than ever in the age of AIHow Productboard's triad model helps product, design, and engineering build better togetherWhat he looks for in today's product-minded engineersWhy continuous AI experimentation is essential for anyone in techWhether you're a product manager, engineer, or someone curious about building AI-powered products, this episode offers a thoughtful look at what the future of product work can look like.Interested in joining our team? We're hiring across multiple departments. Check out our careers page for the latest vacancies. We'd love to hear from you!
Eric George joined the Rice Owls in late 2023 after 4 years at Clemson where he started as the Senior Associate AD/CFO before being promoted to Deputy AD. He is a business-minded strategist with a CPA that has worked for some incredible athletic directors. This conversation is mostly focused on how George thinks in his job, how he learns from others, and how he and his wife processes opportunities that led him to Rice and the ones that he will have in the future. I finish by asking Eric about the trend in FBS AD hires going younger lately and how that might change his approach. Eric is very focused on his deputy role at Rice and learning from Tommy McClelland, but I know he will be a great AD for some school at some point. 0:000 Introduction2:25 Proud Rice Initiatives So Far # 15:45 HEA: AD Chair Strategy Sessions7:18 Proud Rice Initiatives So Far # 28:50 AD Vantage - Where Victory is Vetted10:10 Learning from Great Athletic Directors13:55 Studying Athletic Director Content & Interviews16:35 How Eric Keeps Thoughts Organized for Future AD Role23:55 Career Design & Processing Opportunities33:40 Onrise - Mental Health Care for Athletes34:41 Balancing AD Ambitions with Deputy AD Demands37:20 The Evolving Role of the FBS Athletic Director42:40 FBS Presidents Taking Chances on Younger First-Time ADsHEA is presented by PILYTIX, an AI tech company for higher education institutions and sports organizations. Increased Donations. Fast, Effective Targeting. Improved Performance. Learn more: https://pilytix.ai/AD Vantage empowers athletic directors with comprehensive staff data, performance analytics, and AI-powered candidate insights to make smarter hiring, compensation, and retention decisions in an era where every dollar counts. Learn more: https://www.athleticdirectorvantage.comOnrise provides complete mental health Coverage for your Athletes. One call. Same-day setup. Your athletes get immediate access to peer support from retired pros, licensed clinicians, and 24/7 crisis care. Less than one in-house FTE. No hiring hassles. No initiative fatigue. Learn more: https://onrise.care
In this episode, Samantha Smeltzer, VP of Simulation at Orbis Education, explores how simulation is transforming nursing education by bridging gaps between theory and real-world practice. She shares how hands-on training, debriefing, and stronger collaboration with health systems can improve clinical readiness, patient safety, and workforce retention.This episode is sponsored by Orbis Education.
Welcome to the Mad in America podcast, my name is James. Today, we are discussing the experiences of people who have attempted to stop taking psychiatric drugs. These experiences are captured in a survey undertaken by the School of Pharmacy and Pharmaceutical Sciences, Trinity College, Dublin, Ireland. Joining me to talk about this work are Cathal Cadogan and Agnes Higgins, both from Trinity College. Cathal is an Associate Professor in Practice of Pharmacy at Trinity College. His research focuses on developing supports to help people make informed decisions about starting and stopping psychiatric medication. He was recently involved in a priority setting partnership to identify priorities for future research on reducing and discontinuing psychiatric medicines. Agnes is a nurse, researcher and academic who has recently retired as a professor in mental health at the School of Nursing and Midwifery at Trinity College. She is a former Chairperson of the Board of Mental Health Reform, Ireland's leading service user organization, campaigning for improvements in mental health services. She is also currently a board member of Kyrie Farm, an innovative initiative combining the benefits of nature, meaningful participation, community and therapy to support mental health recovery. Their work is part of a wider examination of priorities for future research on reducing and stopping psychiatric medication, and we'll talk about this as well as the findings of their survey. We'll also talk about the role that pharmacists could potentially play when people are considering stopping their psychiatric drugs. *** Thank you for being with us to listen to the podcast and read our articles this year. MIA is funded entirely by reader donations. If you value MIA, please help us continue to survive and grow. https://www.madinamerica.com/donate/ To find the Mad in America podcast on your preferred podcast player, click here: https://pod.link/1212789850 © Mad in America 2026. Produced by James Moore https://www.jmaudio.org
In this episode, Dr Bryony Alderman, palliative care consultant and RCP sustainability clinical education fellow, joins Dr Vasiliki Thanopoulou, rheumatology registrar and RCP clinical education fellow, for a wide‑ranging discussion demystifying modern palliative care.Together they explore how the specialty has evolved beyond end‑of‑life support, highlighting early integration, symptom management across disease groups, and the importance of compassionate, individualised care.The conversation dives deep into practical clinical considerations: appropriate timing of referrals, anticipatory prescribing, managing medications in renal/hepatic failure, handling chronic disease therapies at the end of life, and common misconceptions around syringe drivers. They also discuss communication challenges, including uncertainty in prognostication, hydration and nutrition decisions, and supporting families during difficult conversations.This is an essential episode for clinicians looking to enhance confidence and skill in end‑of‑life care, while keeping person‑centred care at the heart of practice.Resources https://www.spict.org.uk/Lee C, Tran TT, Ross J Anticipatory prescribing in community end-of-life care BMJ Supportive & Palliative Care 2024;14:353-357https://www.parkinsons.org.uk/professionals/resources/nil-mouth-medication-dose-calculators-and-guidelineshttps://www.diabetes.org.uk/for-professionals/improving-care/clinical-recommendations-for-professionals/diagnosis-ongoing-management-monitoring/end-of-life-carehttps://www.nacel.nhs.uk/about-nacelExplore our CPD portfolio by your career stageRCP | Education and professional developmentRCP LinksEducationRCP Social MediaInstagramLinkedInFacebookBlueskyMusic Episode 50 onward - Bensound.com Episodes 1 - 49 'Impressive Deals' - Nicolai Heidlas Any adverts within this podcast may use computer generated voices
Chinese Vice President Han Zheng was in Kenya this week, where he oversaw the first shipment of agricultural products that will enter the Chinese market duty-free. There's a lot of excitement across the continent about China's removal of all import tariffs for goods from 53 African countries. But Yan Liang, an economics professor at Willamette University, argues it's not going to make much of a difference to reduce the swelling trade deficit that most African countries now have with China. Yan joins Eric to discuss a recent paper she wrote that explores China's evolving economic relationship with Africa and how the continent's lack of industrial capacity, among other factors, will keep the trade relationship between these two regions largely intact.
Points of discussion:1. CODO Design's 2026 Beer Branding Trends Report-Learn more at: www.craftbeerrebranded.com / http://www.beyondbeerbook.com-Have a topic or question you'd like us to field on the show? Shoot it our way: hello@cododesign.com-Join 9,500+ food and bev industry pros who are subscribed to the Beer Branding Trends Newsletter (and access all past issues) at: www.beerbrandingtrends.com
Igor Arkhipov argues that business analysis has evolved beyond requirements gathering, and is now more focused on shaping and guiding organizational change. Analysts remain indispensable by applying business analysis skills, including judgment, context, and influence, across transformation initiatives. Arkhipov emphasizes adaptability, scope, quality, and change management as critical capabilities in an increasingly fluid professional landscape. These skills are needed most to ensure initiatives deliver meaningful outcomes and sustained business value. See the YouTube video at https://youtu.be/9KWCjuuyQz0.See the book's website at evolvinganalyst.com.
Dr. Jake Doll (Medicine, Cardiology; UW Medicine Medical Director of Learning) discusses the role of AI in clinical work. In addition to note writing, AI can also be used to synthesize large amounts of clinical data. Dr. Doll emphasizes the importance of using secure AI tools, and describes how to trust but verify the results provided by the tool. He walks through both the benefits and concerns of AI's role as a trusted colleague in diagnostic strategy, and explains how to identify and mitigate AI hallucinations. Whether your use for AI includes knowledge synthesis or differential diagnosis, this episode will equip you with appropriate understanding of the various uses and risks of these tools to improve your clinical work experience.Music by Kevin MacLeod (https://incompetech.com/)
Expectations for strength and conditioning coaches now extend far beyond the weight room. Athletes and sport coaches demand better data, deeper insight, and stronger performance. Faith Brown, Associate Director of Strength and Conditioning at George Mason University, supports women’s basketball and volleyball while collaborating with the Patriot Performance Lab. Brown describes balancing teams, testing, and athlete monitoring as a “circus act.” At the heart of her coaching is one goal: be the coach she wishes she had as a college track athlete. She demonstrates ways strength and conditioning coaches can contribute as scientists, creating impact and value outside the weight room walls. Brown shares how GPS, heart rate monitoring, and force plates support workload monitoring. However, she believes that technology should only be used when it answers a real question. Learn how to turn data into better training decisions, translate sport science so sport coaches buy in, and reach out to other coaches to refine your program. Connect with Faith on Instagram: @faithsabrown, LinkedIn: @faith-brown, or by email: fbrown20@gmu.edu | Find Eric on Instagram: @ericmcmahoncscs and LinkedIn: @ericmcmahoncscs From the Episode: Explore NSCA’s Essentials of Sport Science, a foundational text defining the field and the role of sport scientists in high-performance environments. It also supports preparation for the Certified Performance and Sport Scientist® (CPSS®) certification exam.Show Notes“We have a lot of interns that come through the weight room. And 85% of them aren't going to continue in strength conditioning especially, or maybe collegiate strength and conditioning, but a part of them doing that internship is figuring out this is not what I want to do. So what else is left out there that maybe I want to explore?” 7:50 “I think it's just being a two-way street with talking to coaches and learning from them about the sport and what they want to see.” 14:32 “The biggest thing when you're working with the new sport is just get out there, watch a sport, talk to the coaches, talk to the athletes, learn as much as you can about it.” 15:30 “For me, I went into student conditioning, obviously, because I loved it. I had a passion for it. But I think also being able to be what I didn't have when I was in college, I didn't have a conditioning coach and me and my friends, still, best friends with two of the girls I ran track with. And they always they're like, face, like all this stuff you all do is like, so cool.” 36:00
Justin sits down with Allison Skidmore, Chief Customer Officer at Optimizely, the world's first operating system for marketing teams.Allison brings a rich perspective shaped by stints at Adobe, Stackla, Gigya, and SAP across Asia Pacific before landing in the US to lead customer success at Optimizely. This episode explores how AI is fundamentally reshaping the marketer's daily workflow, what great onboarding looks like in an AI-native world, and what the CCO role must become as organizations race to stay ahead.Episode Notes & Key Topics1. Allison's Career JourneyStarted in SEM at a Sydney agency later acquired by Adobe, rode the wave of digital marketing's early SaaS transition.Spent six years at Adobe running customer success across Asia Pacific, building offshore teams and subscription services models.Moved through Stackla and Gigya (acquired by SAP nine months in), then scaled the CS role across all SAP lines of business in APAC.Joined Optimizely two years ago after reconnecting with CEO Alex Atzberger, bringing global enterprise CS experience to a fast-growing martech platform.2. What Stays the Same in Customer SuccessThe sales-to-CS handover friction is timeless: it never goes away regardless of company size or stage.Digital-first customer engagement (email, offshore teams, automation) has been a constant scaling challenge for decades.The shift from time-and-materials professional services to subscription models remains a dominant trend.Tech advancements create the inflection points: AI is today's example.3. AI and the Marketer's Day-in-the-LifeAllison paints a vivid picture: by 10 AM, an AI-enabled marketer has completed a full week's worth of work.Optimizely's Opal AI product is provisioned across the entire team, enabling agent building, workflow automation, and access to tools like Claude and Gemini.The opportunity is not just efficiency, it's the ability to pull forward backlogged work and shrink implementation timelines (e.g., from 12 months to 3).The companies moving fastest are the ones blocking calendar time to train their teams on prompting and agent-building, not just giving access.4. Reimagining Onboarding and the Customer JourneyAllison's framework: great onboarding is the seamless alignment of three channels, human-to-human touchpoints, email marketing, and in-product experience.Customers now expect to self-serve answers (just like asking AI instead of calling a mechanic), human-heavy onboarding alone no longer cuts it.Consistency is the key: the message the customer gets in the product, in their inbox, and from their CSM should be identical, no basic repeats, no skipped steps.5. The Evolving Role of the CCOThe C-suite fundamentals don't change: stay curious, solve problems, skate to where the puck is going.Today, the puck is AI. If you can't build an agent, you can't expect your team to.Allison is actively realigning roles, KPIs, and commissions around AI-native execution.The CCO who can't leverage AI to scale themselves and reimagine their business will become extinct, just like Blockbuster.Lego is the positive model: reinvention again and again.6. What's Top of Mind for 2026AI continues to dominate, but the customer journey evolution is a close second.Consumers are shifting from Google to ChatGPT and similar tools, which means brands must optimize for GEO (Generative Engine Optimization), not just SEO.Personalization is entering a new era: every touchpoint, not just the website.
Republicans KNOW Trump will destroy democracy — and they don't care.Marc Elias sits down with Tim Miller of The Bulwark to find out why.Tim Miller went from running Jeb Bush' presidential campaign to becoming one of the most prominent voices defendingdemocracy against Trump's authoritarian project. In this conversation, he pulls no punches on what he's witnessed from inside the Republican Party — and why so many elites are choosing to stay silentSupport Democracy Docket's mission:https://newsletters.democracydocket.com/anchor-youtube-thursday00:00 Introduction00:43 The Political Journey: From Jeb Bush to the Current Coalition04:19 The Real Reason Republican Elites Still Support Trump06:41 Is the Authoritarian Project Specific to One Leader?08:31 The Durability of the Pro-Democracy Alignment12:32 Why Former Republicans Find Common Ground with the Left16:53 Winning Strategies for Democrats in the 2026 Elections20:24 Critical Geographic and Demographic Shifts Underway23:34 Strategies for Making Voter Realignments Permanent26:11 Ending the Normalization of Political Chaos in Media29:05 The Evolving Role of Independent Media32:14 Can the Pre-Trump Republican Party Ever Return?35:28 Major Risks Facing the Integrity of Future Elections39:15 Maintaining Resilience in a Highly Polarized Environment42:40 Guidance for the Next Generation of Political Leaders46:15 Final Thoughts and Where to Follow the Discussion
International speaker, real estate leader, and coaching expert Ben Fairfield breaks down why consistency beats intensity in today's real estate market and how agents can build scalable, predictable businesses by shifting from a salesperson to a business owner mindset.Drawing from a 21-year career holding executive roles at major brands like Keller Williams, eXp Realty, and RE/MAX, Ben explains why agents struggle with productivity, how to audit lead sources for maximum return, and the critical importance of clarity, accountability, and belief in leadership.This pre-recorded episode reveals how to identify productivity leaks, protect your schedule for dollar-producing activities, and future-proof your business against shifting markets and AI by becoming a hyper-local market authority. If you feel stuck in your production or overwhelmed by shiny object syndrome, this conversation delivers a practical, no-fluff roadmap for creating sustainable success and lasting relationships.Here's what you will discover in this episode…•Why consistency beats intensity and how to avoid agent burnout•The essential mindset shift from salesperson to business owner•How to audit your lead sources and double down on what actually works•The three critical elements every agent needs: clarity, accountability, and belief•How to identify common productivity leaks and build foolproof follow-up systems•Why relationships and hyper-local expertise will future-proof your business against AIJUMP TO THESE TOPICS00:00 –
Discussions around mental health, resiliency, and navigating workplace challenges drew strong interest at the Advancing Women in Agriculture Conference at Calgary, Alta. last week, highlighting how conversations around women’s roles in the industry have continued to evolve. For Iris Meck of Iris Meck Communications and Farms.com, that shift reflects decades of change. Meck has worked... Read More
Compliance and regulatory reporting used to mean endless spreadsheets, fragmented data sources, and teams drowning in manual work. Today, AI is transforming how the world's largest companies manage financial reporting, sustainability disclosures, and audit workflows—not by replacing humans, but by giving them time back to do strategic work. In this episode of IT Visionaries, host Chris Brandt sits down with Kim Huffman, CIO of Workiva, the platform used by 85% of the Fortune 100 for critical financial and compliance reporting. Kim shares her unique perspective as both a former Workiva customer and now the CIO steering the company into an AI-powered future. They explore how the office of the CFO is evolving under pressure from new sustainability regulations, how AI governance actually works in practice, and why collaboration between IT, finance, sustainability, and risk teams has become essential. Kim also discusses the changing role of the CIO, the coming wave of autonomous agents in the workplace, and why having more data doesn't always mean making better decisions. Key Moments: 00:58 – The State of Compliance Today 02:18 – Why Standards and Regulations Matter 05:48 – The Complexity of Global Compliance 07:36 – Data Collection Across Teams 08:36 – Single Source of Truth 10:20 – The Sustainability Data Challenge 13:36 – The Endless Spreadsheet Problem 16:12 – What's Driving the CFO Office 19:46 – AI's Strategic Role at Workiva 23:02 – Beyond Repetitive Tasks 25:20 – Transforming How Teams Work 27:03 – Will AI Replace Jobs or Create Capacity? 30:00 – Measuring AI's Business Impact 33:06 – Speed vs. Data Overload 36:25 – The Evolving Role of the CIO 40:00 – Technology Leadership in Transition 43:09 – The Next Five Years for CIOs 46:14 – Managing the Coming Wave of AI Agents 50:02 – AI Will Create Its Own Security Industry 52:26 – The Sustainability Reporting Reality 55:31 – Resource Constraints and AI Consumption 57:34 – Why ESG Data Is Now Critical Business Intelligence 59:23 – Keeping NPS High While Innovating -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.---IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The story everyone repeats about auto advertising is simple: digital won, broadcast lost. In this episode of Leading Local Insights, guest host and media analyst, Mike Boland speaks with Cox Media Group Executive Chairman and veteran broadcast leader Steve Pruett, along with BIA's Mark Dugan, to examine a more accurate picture and outline a smarter strategic approach that includes broadcast and CTV.Grounded in BIA's $10.7B local automotive forecast for 2026, the discussion explores how two-thirds of digital spend coexists with broadcast's continued strength in delivering scale, trust, and top-of-funnel momentum. CTV is growing, but success comes from portfolio strategy rather than channel substitution.Drawing on decades of leadership across major markets, Steve offers practical advice for broadcasters navigating dealer dynamics and co-op realities. While dealers have become highly sophisticated in mid- and lower-funnel tactics, when foot traffic slows and website traffic softens, they return to broadcast to refill the funnel.For broadcasters and media strategists, this episode delivers clarity on balancing reach and precision to win automotive in 2026.To view the video of the podcast, click here.
In this episode, Michael Minnaugh, Fractional CFO providing Outsourced Accounting, M&A Advisory, and Tax Services at Sataurius Strategic Consulting, shares how growing companies can leverage fractional finance leadership to strengthen cash management, forecasting, and operations without adding heavy full time overhead.
In this episode, Michael Minnaugh, Fractional CFO providing Outsourced Accounting, M&A Advisory, and Tax Services at Sataurius Strategic Consulting, shares how growing companies can leverage fractional finance leadership to strengthen cash management, forecasting, and operations without adding heavy full time overhead.
Sue Serna - Social Media Security and Governance Leader and Lover of All BeaglesNo Password Required Season 7: Episode 2 - Sue SernaSue Serna is the CEO and Founder of Serna Social and the former head of global social media at Cargill. She brings more than two decades of experience at the intersection of storytelling, strategy, and security.In this episode, she shares her journey from business reporter to leading her own consultancy serving companies around the world on social media strategy.Jack Clabby of Carlton Fields, P.A, joined by guest co-host Rex Wilson of Cyber Florida, welcomes Sue for a candid discussion about the realities of enterprise social media. From managing more than 150 Facebook pages for a single company, to navigating internal politics, agency relationships, and regulatory pressure, Sue explains why social media is far from “free” and why most organizations still under-resource it.Sue dives deep into the gap between social media teams and cybersecurity departments. She outlines how personal account compromises can escalate into enterprise-level incidents, why governance frameworks matter, and how large organizations can regain control of sprawling digital footprints. Drawing from real-world examples, she argues that social media must be treated like finance or HR, a core business function requiring structure, ownership, and accountability.The episode wraps with the Lifestyle Polygraph, where Sue reveals her love of Apollo-era space history, debates iconic Philadelphia traditions, and imagines what magical talent her beagle would bring to Hogwarts.Follow Sue at SernaSocial.com or connect with her on LinkedIn: https://www.linkedin.com/in/sueserna/ Chapters: 00:00 Introduction and First Impressions 02:45 The Evolving Role of Social Media in Corporations 04:58 Transitioning from Journalism to Social Media 11:11 Building Social Media from Scratch 13:00 Becoming a CEO and Founder 16:28 The Importance of Networking 16:54 Bridging the Gap Between Social Media and Cybersecurity 20:51 Real-World Social Media Security Incidents 28:35 Navigating Internal Conflicts in Social Media 30:32 The Lifestyle Polygraph Begins 31:17 Nerd Things That Expose Sue: Space and Harry Potter! 35:16 Sue's Love For Beagles 37:50 Wreckless Intern or Overconfident Executive? 40:42 Hogwarts and Magical Beagles
In this episode, we chat with Tim Foden, a partner at Boies Schiller Flexner, one of the most well-known and formidable litigation firms in the world. Tim has built a reputation for tackling complex, bet-the-company disputes and navigating some of the most challenging legal battles across industries. We'll explore Tim's path to Boies Schiller, what it takes to succeed in an elite litigation environment, and how lawyers think about strategy when the pressure is on and the consequences are real. We'll also talk about the evolving role of trial lawyers, lessons learned from major cases, and what young attorneys and even business leaders can take away from the way top litigators approach decision-making and risk. Whether you're a lawyer, a founder, or simply curious about how major legal battles are fought and won, this episode offers a rare inside look. KEY TAKEAWAYS Mining companies are increasingly recognising the importance of involving legal counsel early in the process, especially when facing potential disputes or changes in mining codes The mining industry is heavily influenced by geopolitics, with major international powers becoming more involved in the politics surrounding mining projects Companies often make critical errors, such as failing to document agreements properly or engaging in corrupt practices like bribery, which can jeopardise their legal claims in the future When investing in mining, especially in regions like Africa and South America, it's crucial to establish a holding structure that provides treaty protection BEST MOMENTS "If you take, for example, Mali, this is a perfect example. Mali enacts a new mining code in 2023, and everyone has these existing mineral development agreements that suggest they should be immune from any changes." "Junior mining companies are run by frontiersmen... The problem is sometimes they start to get into problems with the sovereign and all of a sudden, having done everything on their own, they think they know best in that arena too." "If you pay a bribe to get a license... you might really have deprived yourself of the opportunity to bring a claim down the road." "Sovereigns are increasingly putting diplomatic pressure on states to avoid the kinds of outcomes... to get more involved, to restore licenses." GUEST RESOURCES Tim LinkedIn: https://www.linkedin.com/in/timothy-l-foden-6a12496/ YouTube video of the cross-examination from day three of the Winshear Gold vs Tanzania hearing: https://www.youtube.com/watch?v=L9bX0yvyCas&list=PLTPAfLBOjfQJS8VymC4os9jvefqE7rMHO&index=5 VALUABLE RESOURCES Mail: rob@mining-international.org LinkedIn: https://www.linkedin.com/in/rob-tyson-3a26a68/ X: https://twitter.com/MiningRobTyson YouTube: https://www.youtube.com/c/DigDeepTheMiningPodcast Web: http://www.mining-international.org CONTACT METHOD rob@mining-international.org https://www.linkedin.com/in/rob-tyson-3a26a68/ Podcast Description Rob Tyson is an established recruiter in the mining and quarrying sector and decided to produce the “Dig Deep” The Mining Podcast to provide valuable and informative content around the mining industry. He has a passion and desire to promote the industry and the podcast aims to offer the mining community an insight into people's experiences and careers covering any mining discipline, giving the listeners helpful advice and guidance on industry topics. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
Deb Liu joins Carmen Palmer for the first episode in our monthly series, In The Lead. Deb shares insights from her year away from titles and company affiliations - what she did, what she learned and the clarity she is carrying forward in 2026. As always, Deb has great insights and advice.In The Lead is a new monthly series on Product Rising. It will share thought provoking conversations hosted by Carmen Palmer, CEO of Women In Product, with a wide range of industry leaders. It uses a revolving set of questions to get an engaging combination of hot takes and deep insight into the current state of product, working and leading in today's technology industry, and building effective organizations.00:45 Meet Deb Liu: Tech Executive and Author02:28 Defining Success in the New Year03:03 The Blank Name Tag Club04:58 Navigating Career Transitions09:27 Overcoming Failure: The Facebook Marketplace Story14:08 Building Perseverance Through Adversity18:43 The Evolving Role of Product Managers22:07 Understanding Customer Needs in AI Startups23:26 Understanding Customer Needs24:01 The Role of Product Managers25:14 Strategic Positioning in Companies26:09 Adapting to Technological Changes28:35 Leadership and Empathy29:33 Opportunities for Product Leaders in AI33:07 Personal Experiences and Insights36:07 Challenges in Corporate Life43:15 Future of Leadership and Technology45:59 Closing Reflections
School Safety Today podcast, presented by Raptor Technologies.In this episode of School Safety Today, host Dr. Amy Grosso sits down with Dr. Penny Schultz, Assistant Director of School Safety and Security at Chesapeake Public Schools, to unpack the often-misunderstood role of School Resource Officers (SROs). The conversation highlights how effective SROs function not just as law enforcement, but as trusted partners embedded in school culture—supporting prevention, early intervention, and relationship-based safety practices across campuses.KEY POINTS:1. SROs are most effective when fully integrated into school culture, not just crisis response2. Relationship-building and trust are central to prevention and early intervention3. Strong collaboration between educators, administrators, and SROs improves campus safetyOur guest, Penny Schultz, is the Assistant Director of School Safety and Security for Chesapeake Public Schools in Virginia. She brings a rare, cross-disciplinary perspective to school safety, having served as a police officer, classroom teacher, campus administrator, and district-level leader. Dr. Schultz is widely respected for her relationship-based, prevention-focused approach to campus safety, emphasizing collaboration among educators, School Resource Officers, mental health professionals, and community first responders. Her work centers on early intervention, trust-building with students and families, and embedding safety practices into the everyday culture of schools.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Megan Miller, the CEO of the Spencer Educational Foundation, and John Button, ERM strategist and RIMS-CRMP Workshop instructor. The episode is divided into two interviews. Justin and Megan review the Spencer activities coming up around RISKWORLD 2026 and later, with a focus on driving students into insurance and risk careers and on providing risk scholarships to build the industry. Justin and John focus on John's ERM and risk philosophies and the key skills and knowledge the next wave of risk practitioners will need as risk management moves into strategic risk modes. They discuss the RIMS-CRMP virtual workshops that John teaches, and James Lam's RIMS-CRO Certificate Program in Advanced Enterprise Risk Management, which John endorses. They talk about RISKWORLD 2026, which is coming up. Listen for tips on inviting the next wave of students into the risk profession and preparing for upcoming trends in risk. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. We will be joined by Spencer Educational Foundation CEO, Megan Miller, and ERM strategist and RIMS-CRMP Workshop instructor, John Button. But first… [:47] RIMS Risk Foundations Certificate Program. This beginner program will guide you through the risk landscape and help evaluate the purpose, function, and process of risk management. On completion, you will receive a Digital Risk Foundation certificate and 24 RIMS CE credits. [1:07] Cohort Number One starts on February 10th and 11th, with "Fundamentals of Risk Management," and then, on February 25th, "Risk Taxonomy," followed by two on-demand courses. Register now because the next cohort will be held in August. A link is in the notes. [1:28] RIMS members always enjoy deep discounts on the virtual workshops. [1:32] Webinars The next RIMS webinar will celebrate Women's History Month by exploring the success of women in construction risk on March 6th. We'll be joined by a Chief Risk Officer, an underwriter, and a broker. [1:45] They will explore their career paths, risk and safety philosophies, and lend some insight as to why this is the time for the next generation of leaders to rise. Visit RIMS.org/webinars and check out the link in this episode's show notes. [2:00] RISKWORLD General registration is open for RISKWORLD 2026, which will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. Visit RIMS.org/RISKWORLD or RIMS.org. Register today to take advantage of those sweet advance rates through the end of this month! [2:24] On with the Show! Returning to RIMScast is one of my favorite people, the CEO of the Spencer Educational Foundation, Megan Miller! Spencer Day is coming up on February 23rd. We want to hear all about what she has in store for us this month, and at RISKWORLD 2026. [2:50] Megan Miller will also present a special introduction for the "Hard Hats and High Stakes" Webinar on March 6th. Let's get to it! [3:08] Interview! Spencer Educational Foundation CEO Megan Miller, welcome back to RIMScast! [3:30] Megan says the Spencer Educational Foundation had a great year in 2025. They surpassed their goals. They're riding into 2026 on top of the wave. They are also starting Year 1 of implementing their next Five-Year Strategic Plan through 2030. [3:55] Megan says they have some big growth goals; they're hoping to raise $10 million a year by 2030. They ended last year at just over $4 million. [5:13] Spencer Day on February 23rd is held in conjunction with Insurance Careers Month. The Insurance Careers movement is to get students thinking about careers in insurance. [5:29] Holding Spencer Day during Insurance Careers Month raises awareness about what the Spencer Educational Foundation is doing to help drive more students into insurance careers. [5:36] The Spencer Educational Foundation tries to raise at least $7,500 from individual contributors that day to fund an additional scholarship. If they can raise $7,500, they can give out one more scholarship in 2026 and set one more person on the path to a career in risk. [6:18] At RISKWORLD, the Spencer Educational Foundation holds three events: Pickleball Social on Saturday, May 2nd, with sponsor Optum, the Gallagher Topgolf Golf Tournament on Sunday, May 3rd, and the 5K Fun Run on Tuesday, May 5th, with new sponsor Bold Penguin. [7:59] The 5K Fun Run will take place at Boathouse Row at 6:30 a.m. [8:57] The Spencer Soirée will be held on Monday, May 4th, at 5:30 p.m. It's Spencer's big donor appreciation event. At the Spencer Soirée, Spencer announces the winners of the International Student Risk Management Challenge that takes place all day on Sunday, behind closed doors. [9:16] On Monday morning, you'll have the opportunity to see the top three student teams present. Over 50 teams are competing. They submit their papers online, and the judges select the top eight teams to be flown to RISKWORLD. In 2025, half of the teams were international. [10:01] For some students, it was the first time they had ever been to the U.S. It's an incredible opportunity. In 2024, the team from Hyderabad, India, won. Justin had them as RIMScast guests. [10:20] The 2025 winning team was from the University of Wisconsin-Madison. [10:32] At the RISKWORLD conference, the top eight teams present behind closed doors on Sunday, and the judges select the top three. On Monday, those presentations are open to the public. It's impressive to hear the students talking through their cases. Come and watch! [10:53] On Monday, at the Spencer Soirée donor appreciation event, the first, second, and third place winners are announced, with cash prizes. It's a big audience, and the students answer the judges' questions. Megan says that the students are poised and super bright. [12:08] The 2026 Spencer Funding Their Future Gala will be held on Thursday, September 17th, back at the Waldorf Astoria, which was recently reopened after extensive renovations. Megan says it's stunning. [13:30] There are two honorees for the gala, Sierra Signorelli from Zurich, and Marya Propis from RT Specialty. Marya was one of the earliest RIMScast guests. She has been heavily involved in Spencer. [13:51] Megan says Zurich has been a strong partner of the Spencer Educational Foundation for a very long time. Sierra has taken on an expanded role at Zurich. [14:09] Marya is the former board chair who hired Megan within the Spencer organization. [14:35] For more information about the Funding Their Future Gala, listeners can reach out to Megan Miller or Brianne Kelly-Prensa at the Spencer Educational Foundation. [15:00] Megan mentions some of the new names at the Spencer Educational Foundation. Brianne Kelly-Prensa is the new Development Manager, helping Megan with fundraising and finding new partnerships. Amisha Kitani is the new Program Administrator. [15:31] Amisha was an intern at LVMH through Spencer's internship grant program. [16:10] Megan was a Spencer scholarship recipient. While she was at Swiss Re, she received a Spencer scholarship for the part-time Master's program. Spencer was very instrumental in helping Megan complete her MBA. [16:37] Spencer also has two board members who are Spencer scholarshop recipients: Robin Roeder and Cristina Vigilante. As Spencer grows and impacts more students, he loves to see them come back into the fold. [17:13] Justin shares details about the presenters of the RIMS webinar on March 6th, "Hard Hats and High Stakes: Women Leaders Shaping Construction Risk Management," including a special introduction by Megan Miller. Megan is excited about it. [19:01] The webinar is not only in honor of Women's History Month but also in advance of Construction Safety Awareness Week in May. Justin says this important sector deserves the spotlight. [19:39] If you have any questions for Megan, find her at SpencerEd.org. Justin tells Megan, it is such a pleasure to see you again. [19:56] Our next interview features John Button, CRMP, an Enterprise Strategic and Technology Risk Strategist for American Systems and an Instructor for the UCLA Extension Business School, specifically for implementing their Enterprise Risk Management course. [20:24] John Button is one of the instructors for the RIMS-CRMP Virtual Workshop Series. John will be leading the March 10th and 11th Workshop, and the June 9th and 10th Workshop. [20:39] We are going to get a glimpse into his risk perspective and philosophy. We're going to talk about strategic risk management and where he believes ERM is headed in the short and long term. Let's get to it! [20:52] Interview! RIMS-CRMP Commissioner John Button, welcome to RIMScast! [21:10] John heard about the RIMS-CRMP from other practitioners who were getting certified. John worked with Joseph Mayo on a couple of his books, the latest being Cultural Calamity. Joseph suggested the RIMS-CRMP to John. John looked into it. [21:41] John fell in love with the RIMS-CRMP, as it is a foundational risk management certification. [21:52] Justin adds that John Mayo was the first RIMS-CRMP Story. John says the RIMS-CRMP has been a pretty exclusive club, but it's spreading quickly around the globe, and once you've gotten it, you start to see who else has it. [23:16] Justin asks about strategic risk management. John says when he was studying for the RIMS-CRMP, he was well aware of strategic risk management, and he had been an enterprise risk management advisor at Gartner, but it wasn't practiced as much then as we see it today. [23:45] While studying for the RIMS-CRMP, John learned of the RIMS Strategic Risk Management Framework. He thinks it is one of the clearest ways of thinking about strategic risk management. It started connecting the dots for him about the value chain and benchmarking. [24:21] John says there's been an evolution in business from hazard risk to operational risk to strategic risk, and the real value is within strategic risk management. With strategic risk, what we focus on is largely the business model or foundational assumptions of the organization. [25:22] It will involve your customers, your financial model, your capabilities, and your value proposition. Strategic management deals with deciding the direction of a company, where you are trying to go, and the business model for how you are going to achieve success. [25:48] John says strategic is fundamentally different from operational, which may involve the execution of parts of the strategy, keeping the lights on, and running the business. [26:21] John says the most important skills for future risk leaders are to understand the decision science and analysis component of measuring uncertainty. That involves a basic understanding of statistics, probability theory, and the psychology of biases. That's critical. [27:23] John tells of helping develop risk quantification courses for RIMS for risk managers to learn how to measure and communicate risk in economic terms, for leaders in an organization. That skill set will differentiate risk practitioners in companies in achieving goals and objectives. [28:18] The people in an organization doing the work of mitigating the risk are often labeled as owning the risk. John says a risk is an uncertainty that will negatively impact an objective. Whose objective is threatened by the risk? Knowing that, you can build the accountability bridge. [29:58] John says when the ownership of risk is not known, most executive decision-makers use System One, instinctive thinking. System Two thinking requires deliberation and problem-solving. When a risk owner is identified, executives switch to System Two thinking. [31:37] Accountability is a by-product of risk owner identification. [32:09] Quantitative risk analysis allows you to accurately and mathematically measure risk. You can't count risk with ordinal scales that only tell you the order of things. When you measure risk quantitatively or statistically, you can accurately forecast the financial impact of an event. [33:51] That forecast enables executives to make more informed decisions. You can add risks in a mathematically coherent way. You can see how risks hang together for the organization. [35:12] John says a good risk culture is an organization that practices what it preaches. John would expect to see incentives built into measuring performance. It's not just whether you met your goals and objectives, but also whether you followed good risk management practices. [36:38] John says a lot of organizations speak to it, but what they say and what they do are often two separate things. [37:13] There's a big push right now for using more quantitative tools and skills for doing risk management. Risk management is more than quantitative measurement or decision analysis. John sees mistakes from companies looking only at the short term. [37:57] If you do risk management well, with a solid risk culture, there is always the possibility or probability of failure. Any company, even with great risk management, can be susceptible to systemic risk and big surprises. Having a good risk culture lowers the probability of failure. [38:47] John says they touch on risk culture during the RIMS-CRMP Workshops. It's about trying to develop a programmatic and systematic approach to risk that is consistent, coherent, and serves as the foundation for further growth. It's the beginning of the journey, not the end of it. [39:30] John discusses flipping the script from uncertainty to opportunity. He notes that risk managers often focus on compliance, which was great in the past. The future, with its move toward strategic risk management, will need far more than risk event forecasts. [41:03] John believes the next phase will come from using your imagination, in collaboration with AI, to see beyond the five-year strategy timeframe, to develop hypotheses and a different kind of forecast about where trends, drivers, and conditions will show up in the risk landscape. [41:56] John thinks risk management will move outside of the organization. The next wave of practitioners will be equipped quantitatively, helped by AI, and will help to steer strategy and the strategic direction of business models to find the opportunities for innovation. [42:27] Justin says this has been such an enlightening conversation and mentions that John will be leading the virtual workshops for RIMS-CRMP on March 10th and 11th and June 9th and 10th. What is John Button's instruction style? [42:53] John enjoys teaching. He's currently teaching Implementing Enterprise Risk Management at UCLA. What's important to him is making sure people are crystal-clear, understand the foundation, and can analyze the concept. [43:19] John reduces most challenges in risk management to communication. What one person means by cyberrisk may not be what somebody else means. He makes sure those he is teaching feel confident when they walk away, ready to go. His teaching style is thorough. [43:59] John always stays back after the webinar to answer questions. Some people contact him later with questions, and he's more than happy to help them. [44:18] Justin mentions the RIMS-CRO Certificate Program in Advanced Enterprise Risk Management, hosted by James Lam. John introduced himself to James Lam at the FAIR Conference 2022, after reading his book. John took the RIMS-CRO Certificate Program. [45:07] John says they worked live for about four hours every other week for six sessions, with each module building on the previous one. The next cohort will begin in April. Registration closes on April 6th. That course will run biweekly from April 14th to June 23rd, 2026. [45:55] Check out RIMS's social channels to see a testimonial from John talking about the course. It was extremely beneficial for him and for the others who shared their perspectives on it. [46:40] John will be at RISKWORLD 2026. Last year was his first RISKWORLD, and having attended a lot of business conferences, he shares that he was blown away by how awesome RISKWORLD is. John invites you to reach out to him if you go, and he'll be happy to talk to you. [47:15] Special thanks to both of our guests, Megan Miller, the CEO of the Spencer Educational Foundation, and John Button, one of our valued RIMS-CRMP Commissioners and virtual workshop instructors. [47:29] Links to SpencerEd.org and to John's upcoming virtual workshops for the RIMS-CRMP Exam Prep are in this episode's show notes. Register now, and let them know how great they sounded on RIMScast in February 2026! [47:46] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [48:15] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [48:33] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [48:50] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [49:07] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [49:21] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [49:33] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! Spencer Educational Foundation | Spencer Day — Feb. 23, 2026 RIMS Legislative Summit — March 18‒19, 2026 on Capitol Hill, Washington, D.C. | Register now! RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam RIMS Risk Management magazine | Contribute RIMS Now RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Story, featuring John Button Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam PrepMarch 10‒11 | April 21‒22, 2026 | June 9‒10, Virtual Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops "Applying and Integrating ERM" | Feb 4. Risk Foundations Certificate Program | Feb. 10 "Facilitating Risk-Based Decision Making" | March 4‒5 Upcoming RIMS Webinars: "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" | March 6 | Presented by RIMS RIMS.org/Webinars Related RIMScast Episodes: "Risk Decision-making in 2026 with Joseph A. Milan, Ph.D." "The Evolving Role of the Risk Analyst" "Risk Rotation with Lori Flaherty and Bill Coller of Paychex" "Energizing ERM with Kellee Ann Richards-St. Clair" Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guests: Megan Miller, CEO, Spencer Educational Foundation John Button, RIMS-CRMP, Enterprise, Strategic & Technology Risk Strategist, American Systems Production and engineering provided by Podfly.
Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Susan Hiteshew about her career path, from long-time risk manager to broker, and how her foundation in risk provides her with corporate empathy and understanding of her clients. They cover key principles Susan learned on the way, how she intentionally made a change, and how her risk philosophy helps her as a broker. Susan shares points from her risk philosophy and the benefits she realized from the RIMS-CRMP, as well as from serving on the National RIMS Board. Listen for key factors in a great trisk management team. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. We will be joined by Susan Hiteshew, a long-time risk professional, to discuss how she successfully transitioned over to the broker side. We will also get her ERM philosophy and how it still guides her to this day. But first… [:47] RIMS-CRMP and Some Prep Courses. The next virtual prep courses will be held on March 110th and 11th and again on April 21st and 22nd. Links to these courses can be found through the Certification page of RIMS.org and through this episode's show notes. [1:04] RIMS Virtual Workshops are coming up. On February 2nd and 3rd, Pat Saporito will host the debut of the two-day course, "Storytelling with Data for Risk Management". [1:18] On February 4th and 5th, Ken Baker will return to deliver the course, "Applying and Integrating ERM". [1:28] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:39] RIMS members always enjoy deep discounts on the virtual workshops. [1:43] The next RIMS Webinar will celebrate Women's History Month by exploring "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" on March 6th. [1:53] We'll be joined by a Chief Risk Officer, an underwriter, and a broker, who will explore their career paths and risk and safety philosophies, and lend some insight as to why this is the time for the next generation of leaders to rise. [2:08] Visit RIMS.org/webinars and check out the link in this episode's show notes. [2:12] On with the show! Our guest today is the Managing Director and Office Head for Marsh's Washington, D.C. Office. Before accepting that role, she had 16 years of experience in risk management. She was one of the first RIMS-CRMP certificate holders. She's Susan Hiteshew. [2:35] We're going to talk about her career and why she decided to make a transition over to the broker side with Marsh. We'll also talk about her ERM philosophy and how it continues to guide her to this day. [2:47] We will also talk about strategy and the concept of professional empathy. Let's get to it… [2:54] Interview! Susan Hiteshew, welcome to RIMScast! [3:34] Susan can't imagine a better way to start 2026 than getting to be here on RIMScast with Justin! [4:00] For years, Susan was a corporate risk manager. Most recently, she was the VP of Risk at a real estate investment trust. Before that, she was Senior Director of Insurance at a major hotel brand and had filled other risk roles. [4:25] Susan says that before she got started as a risk manager, she began her career in claims. She worked in a specialized unit on the carrier side, analyzing legacy claims for coverage. They printed policies, read them, and manually wrote claims notes on them. [4:57] Susan says it was a great way to learn the coverages and understand the underwriting intent of the policies. That foundation taught her that insurance is technically complex and that there's a policyholder on the other end who will be getting your coverage letter in the mail. [5:19] Susan says insurance is a people business, even though it is very much a technical business. It's a form of strategic finance. [5:28] Susan learned as a risk manager the value in building that downside protection for your company and creating predictability in your cost of risk so that your business can operate with confident margins. [5:44] As a risk manager, Susan implemented that approach into how she thought about ERM. She thinks the most successful ERM programs are very collaborative across different business units and are built upon the spirit that everyone's a risk manager. [6:05] Risk is something we all own for our company. Susan's focus was always on supporting her executive team and board, and giving them information in clear, cogent, and actionable ways. [6:24] Susan speaks of frameworks. Risk and strategy are two sides of the same coin. Some risks are quantifiable and insurable; some risks are not. [6:36] Enterprise risk management is about understanding all risks, creating awareness around them, and mobilizing your company to focus on those risks in every part of your organization, at every level. Susan finds value in both ISO and COSO. She leans more toward COSO. [7:19] ERM was different at every company Susan worked with, tailored to the company and the business. It was collaborative. So much of enterprise risk management is taking who you are as a company, where you're trying to go, and building a framework that makes the most sense. [8:11] Susan was a risk manager for about 16 years. [8:20] Susan had reached the point where she wanted to broaden her impact across the board. Every time she made a change in her career, it was because she wanted to try something new and learn something different. [9:09] The timing felt right. She had had a lot of different in-house experiences, so she could sit across from a client and say she had been in their seat and knows what they are thinking through from an insurance perspective, and she can help them solve their issues. [9:32] At different companies, a risk manager does different things. Susan had had different areas of responsibility in insurance, claims, captive management, and enterprise risk management. What she loved the most was the insurance side. [10:05] Susan asked herself, wouldn't it be great if she could do what she loved most, all the time, for lots of clients? She loves that in her role now, leading the D.C. office for Marsh, she gets to help lots of clients with lots of different problems. She loves supporting risk managers. [10:44] Susan says the reason that she's been able to do what she's done in her career is because of support from others in the industry. She's having a lot of fun, working on helping clients with interesting problems. She thinks professional empathy helps her support clients. [11:23] Quick Break! The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is RIMS' live virtual program, led by James Lam. Great News! A brand new cohort has been announced. Registration closes on April 6th. [11:44] Beginning on April 14th, bi-weekly workshops will be held from 11:00 a.m. to 3:00 p.m. Eastern Time through June 23rd. Register now! A link is also in this episode's show notes. [11:57] Save the dates, March 18th and 19th, 2026, for the RIMS Legislative Summit, which will be held in Washington, D.C. Join us for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. [12:13] Visit RIMS.org/advocacy for more information and updates and to register. [12:21] Let's Return to Our Interview with Susan Hiteshew! [13:08] Susan says that where her background is most helpful is in her claims foundation. It trained her to interpret coverage, to understand the intent of policy language, and to understand all that goes into resolving complex claims. [13:24] As a risk manager, Susan learned what Accounting needs, what Finance needs, and what a CFO needs when something "has gone bump in the night" and there's a significant claim issue. [13:37] Susan can tie all that together to support a risk manager and say, "You might want to have a conversation with Accounting about this. What do you have budgeted for this? Let's have a conversation with Finance about this. Is Legal involved? Do we have clarity on Operations?" [13:55] Susan's years in-house taught her how to pull all of those different components of the organization together. A good risk manager knows and works with everybody in their company. There are many internal and external stakeholders. [14:19] Susan helps risk managers navigate tough situations and know whom to talk to before needing to get in front of them, to bring a tough situation to a good resolution, with everybody being aware and having the opportunity to give input to bring the situation to a close. [14:41] Justin notes that the risk manager needs to be the point guard for the organization. Susan agrees. She coaches her daughter's basketball team. [15:20] Susan notes that risk managers save the company money, but in most cases, they don't generate income, so it's important to run an efficient risk management team with the resources to work with and support everybody in the company. The team size differs for every business. [16:19] Susan has loved every stop along the way in her career. Each one has been different. She has worked with amazing people. She looked for work where she would be professionally challenged, learn a lot, and work with awesome people she can learn from at every level. [17:06] When Susan was ready to try being on the broker side, she was very intentional about it. She is so grateful for her choice. She has absolutely loved this transition. [17:23] Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. Booth sales are open now! [17:45] General registration and speaker registration are also open right now! Marketplace and Hospitality badges will be available starting on March 3rd. Links are in this episode's show notes. Be sure to check out RIMS.org for more information. [18:01] Let's Return to Our Interview with Susan Hiteshew! [18:22] Susan joined RIMS in 2011. She attended RISKWORLD in Philadelphia and is excited that RISKWORLD is back in Philadelphia this year, from May 3rd through 6th. There is a lot to do in Philadelphia, and it's very convenient for East Coast members. [19:07] Susan says it's awesome to have RIMS-CRMP as part of her title. It's a designation that means something. It's tied to helping a risk manager get to the next level of connecting the risk and strategy for their organization. [19:32] Susan took the RIMS-CRMP in the first group, in San Diego, in 2016. She was so excited to get the certification. Having the RIMS-CRMP and being active in RIMS gave her a wider lens on the profession than just seeing risk through the lens of one industry or company. [20:14] RIMS exposed Susan to a much broader network and helped her build her professional network. [20:34] Susan says the RIMS-CRM shows you keep up with all the CEs every two years. [20:51] Susan says serving on the National RIMS Board and as the Board liaison for the Audit Committee in the past was an incredible experience. It put her at the intersection of governance, oversight, and strategic risk thinking. She saw how the Board evaluates controls. [21:19] When Susan was on the Board, they had outside counsel come in and give several different board trainings on governance and how to be good supporters and board members, and understand how to do their job effectively. [21:34] Working in that capacity helped Susan to sharpen her appreciation for transparency and disciplined communication, which were skills she was able to bring back to her role as a risk manager and other work she does. [21:50] Susan serves on an advisory board for her daughter's school and on the board of a privately-held real estate firm in D.C. Being on the RIMS Board taught her about how to be a good advisor for the executive team. [22:35] Susan says it's interesting to look at how the risk environment has changed. Marsh published the "World Economic Forum Global Risk Report" at the end of 2025. It talks about how risks are managed across the world by business executives, experts, and academics. [23:01] Susan says it's interesting to see what risks they call out and how the risks change from one year to the next. The report is a fascinating read for people who are looking at external risks and how they might impact their company. [23:16] Susan says the risk environment is incredibly dynamic. There are risks in the Risk Report that weren't there two years ago that are now in the top five risks. [23:30] Susan believes Enterprise Risk Management is strategic, not administrative. Leaders need dynamic, real-time insights to help them connect risk directly to their business outcomes. [23:45] Susan says tools and analytics are being used to help break down historically uninsurable risks into parts that can be actionable and solvable. [24:15] Susan says expectations for talent are changing. We need risk professionals who can interpret analytics, communicate clearly, and help support executive decision-making processes. The connection between risk and strategy is becoming more imperative. [25:10] How you identify your risks and communicate a message around your risks is going to be what matters and sets risk managers apart. You can have a policy and a process around managing a risk, but people at every level of a company need to internalize it. [25:33] Susan says you need a level of validation and ownership. It has to be instilled into the corporate culture. That starts with empathy, connection, and keeping things real for folks. That will be the ultimate driver of success. [26:04] Justin and Susan agree that risk management is a people business. It's about making things real for folks. [26:22] When Susan worked as a risk manager for a major retailer with warehouses, she spent time in the warehouse, working at every station, so she understood the jobs that everyone was doing. [26:38] She could see for herself how a workers' compensation injury happens. How are we getting these soft tissue issues? What do we need to do about them? [26:50] Learning from the people who are doing it every day, you learn things you would never pick up, otherwise. You can tailor your training programs, business processes, and the real risk management work to the people who need it, whom you are helping keep safe. [27:46] Susan's biggest piece of advice is to reframe the role. Risk management's role isn't reporting on risk; it's enabling competent business processes and competent decision-making. Speaking the language of strategy, and not just severity and probability, is very impactful. [28:11] Susan says building relationships before you need them and infusing risk management into the culture of the company helps a business build a competent risk management approach at every level within the organization. [28:30] Risk managers are really good at identifying issues and stumbling blocks, but offering options and solutions is where there is true value. Thinking about how we support our executives and leadership team is a key part of being a great risk manager. [28:49] Our executives have several things coming at them, all day, every day. They've got to make decisions and move expediently. [28:58] The more we can distill complicated risk issues into a straightforward framework, the more executives can confidently move forward on specific risk decisions. That is incredibly valuable. [29:20] Susan says that from both the practitioner and the advisory perspective, when you're a risk manager and you position yourself as a strategic partner, you can be relied upon, not only to help protect the organization but also to help accelerate its success. [29:40] Susan learned from a former boss to ask during ERM analyses, "Why do expensive race cars have very expensive brakes? It's not so you can stop, but so you can go fast confidently." A great risk management program helps enable speed, confidence, and resilience. [30:34] Susan says that's what she loves about the value that risk managers bring to the table. [30:56] Susan, you've been such a wonderful guest. You've been so giving with your perspective. Also, where are you going to be from May 3rd through the 6th, 2026? She'll be at RISKWORLD 2026 in Philly! It will be a great time, seeing all her RIMS friends! [31:23] Some of Susan's favorite things about her profession are the friendships she created through RIMS. [31:27] At RISKWORLD 2026, May 3rd through 6th in Philadelphia, you will Connect, Cultivate, and Collaborate! I can't wait to get the chance to finally meet you in person! [31:38] Anybody who wants to learn a little more about Susan can check out her RIMS-CRMP Stories. It's one of the first ones. Susan is also on LinkedIn. Susan would love it if you reached out with a question for her, either on LinkedIn or RIMS Engage. [32:05] Special thanks again to Susan Hiteshew for joining us here on RIMScast. I've got a link to her RIMS-CRMP Stories interview, which will hopefully inspire you to sign up for and study for the RIMS-CRMP exam. [32:21] The link is in this episode's show notes. You can also check out RIMS.org/certifications. [32:27] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [32:54] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:12] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:29] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [33:45] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [33:59] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:10] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! RIMS Legislative Summit — March 18‒19, 2026 on Capitol Hill, Washington, D.C. | Register now! RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now Spencer Educational Foundation Scholarships | Submission Deadline Jan. 31, 2026 RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! Susan Hiteshew's RIMS-CRMP Story: The Value of Being 'In The Club' Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep March 10‒11 | April 21‒22, 2026, 9:00 am‒4:00 pm EST, Virtual Full RIMS-CRMP Prep Course ScheduleSee the full calendar of RIMS Virtual Workshops "Storytelling with Data for Risk Management" | Feb. 2‒3 "Applying and Integrating ERM" | Feb 4. "Facilitating Risk-Based Decision Making" | March 4‒5 Upcoming RIMS Webinars: "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" | March 6 | Presented by RIMS RIMS.org/Webinars Related RIMScast Episodes: "Risk Decision-making in 2026 with Joseph A. Milan, Ph.D." "The Evolving Role of the Risk Analyst" "Risk Rotation with Lori Flaherty and Bill Coller of Paychex" "Energizing ERM with Kellee Ann Richards-St. Clair" Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Susan Hiteshew, Managing Director | Office Head, Washington D.C., Corporate Regional Team Leader, Marsh Production and engineering provided by Podfly.
AAPL President Kyle Reynolds sheds light on the landman compensation crisis that's threatening the industry's future. While attorney salaries jumped 76% since 2000, field landmen still earn the same $400-500 day rates they have for the past 25 years. That puts them below the living wage in most markets. Reynolds shares AAPL's strategic plan to address the talent shortage before 40-50% of field landmen retire, plus insights on recruiting across oil, gas, and renewables.What You'll LearnWhy field landman day rates haven't increased since 2000, despite doubled costsThe real numbers behind the landman talent shortage and aging workforceHow AAPL is tackling compensation conversations without price-fixingWhy field experience matters more than ever for career advancementSmart strategies for justifying higher contractor rates to operatorsTime Stamps00:42 - Episode & Guest Intro00:54 - Kyle's Journey as AAPL President02:15 - The Evolving Role of Landmen02:45 - Impact of Media and Education on Landmen04:31 - Recruitment and Training Challenges07:44 - Field vs. In-House Landmen11:37 - The Importance of Mentorship17:51 - Economic Realities and Compensation26:46 - The Future of Landmen and Technology35:11 - Understanding Brokerage Fees and Costs36:10 - The Importance of Skilled Labor in Drilling Projects37:54 - The Value of Investing in Quality Landmen38:49 - Challenges and Strategies in Land Management47:18 - The Debate on Licensing for Landmen51:35 - Innovative Approaches to Land ManagementSnippets from the Episode"Field landman day rates have been pretty stagnant, $400 to $500 a day in 2000, and that's still what they're making today. In 2000, a field landman made more than the average attorney. Fast forward 25 years, attorneys are up 50-something percent versus five." - Kyle Reynolds"If you just look at inflation, $400 in 2000 is $770 today. You took what was a really high-paying job and now you're scraping." - Kyle Reynolds"Texas is the only place that our field landmen are making money above the living wage standard. You could make more money working at Buc-ee's than doing this work on an hourly basis." - Kyle Reynolds"The forward face of your company is not your VP of land, it's the landman who actually took the lease and said, 'We're going to take care of you, Mr. Jones.'" - Kyle Reynolds"About 40-50% of our members are nearing retirement age. Most of those are the ones out in the field, brokers, independent landmen. That's where there really is this age gap." - Kyle ReynoldsKey TakeawaysField landmen earn below living wage in most US marketsDay rates flat since 2000 while attorney pay increased 76%40-50% of field landmen approaching retirement creates talent crisisCOPAS billing rates up 350% while landman rates stayed flatField experience essential for in-house career advancementTechnology requires mentorship can't replace human expertiseQuality contractors justify premium rates through measurable resultsHelp us improve our podcast! Share your thoughts in our quick survey.ResourcesNeed Help With A Project? Meet With DudleyNeed Help with Staffing? Connect with Dudley Staffing Streamline Your Title Process with Dudley Select TitleWatch On YoutubeFollow Dudley Land Co. On LinkedInSubscribe To Our Newsletter, The Land Dept. MonthlyHave Questions? Email usMore from Our GuestKyle Reynolds - President - American Association of Professional LandmenConnect with Kyle on LinkedinMore from Our HostsConnect with Brent on LinkedInConnect with Khalil on LinkedIn
Generative AI is moving fast—and in pharma, it's no longer just a buzzword. In this episode of The Effective Statistician Podcast, I speak with Manuel Cossio about how Generative AI is already being applied in real-world pharma settings, where it's delivering value today, and what still needs careful consideration in regulated environments. Manuel brings a unique hybrid background, combining molecular biology, genetics, pharma experience, and deep AI engineering expertise. He works at the cutting edge of AI in clinical development, including agentic systems, human-in-the-loop approaches, and large-scale document automation. This conversation goes well beyond theory. We focus on practical use cases, real limitations, and how statisticians, programmers, and data scientists can responsibly use GenAI to become more effective.
In this episode of Talking AI, Matt Paige speaks with Andy McMillan, CEO of Alteryx, to challenge the narrative that AI will make data analysts obsolete.Andy argues that AI can make analysts indispensable by automating routine tasks, enhancing scalability, and providing specific business insights.They discuss the evolving role of analysts, the importance of business logic, and how AI can aid in building useful tools.The conversation touches on applying AI in various business processes, from budgeting to sales commissions, and how analysts can leverage AI to add value.Andy also shares insights on Alteryx's latest developments and future direction, emphasizing automation, data preparation, and AI tools designed to enhance productivity and accuracy.--Key Moments:00:50 The Evolving Role of Data Analysts03:19 AI and Data Preparation: A New Era04:04 Real-World Examples: AI in Action07:00 The Analyst's Superpower: Business Context10:07 AI and the Semantic Layer12:44 Empowering Analysts with AI21:11 The Future of AI Agents23:46 Applying AI to Automation23:56 The Future of AI Agents24:55 Preparing for AI Integration25:37 Challenges with AI in Business27:45 AI in Finance and Data Accuracy30:06 Strategic Shifts with AI35:29 Build vs. Buy in the AI Era38:56 Alteryx's New AI Capabilities41:22 The Future Role of Analysts42:18 Overhyped and Underhyped AI--Key Links:AlteryxConnect with Andy on LinkedInMentioned in this episode:Free report from HatchWorks AI — State of AI 2026What's real in AI this year, what's hype, and what leaders should prioritize — including production lessons, designing for agents, and governance. https://hatchworks.com/state-of-ai-2026/
[Original air date: June 19, 2025]In this episode, Alex Immerman, partner at Andreessen Horowitz, joins CJ to discuss the CFO role and how it's changing in the era of AI. He explains what the components of a company's AI agenda the CFO should own, how and where it should be leveraged in an organization, and why, if you're preparing to go public, AI needs to be mentioned in your S-1. He breaks down how the financial landscape differs greatly between AI-native SaaS companies and traditional B2B SaaS companies in terms of retention curves and gross margins, and how this relates to the ever-important LTV to CAC metric. As someone who has worked with prominent CFOs and interviewed many for a16z's portfolio companies, Alex also describes the qualities of a great CFO, and shares his favorite interview question, before discussing CFOs, CEO, and board dynamics.—LINKS:Alex Immerman on LinkedIn: https://www.linkedin.com/in/immermanAndreessen Horowitz: https://a16z.comCJ on LinkedIn: https://www.linkedin.com/in/cj-gustafson-13140948/Mostly metrics: https://www.mostlymetrics.com—RELATED EPISODES:a16z's Alex Immerman on the Evolving Role of the CFO in the Age of AIhttps://youtu.be/JIvHp-mlnzsSo You're Looking for a “Strategic” CFO? Bloomerang's Steve Isom on What That Really Meanshttps://www.youtube.com/watch?v=cgHOtvG1Ces—TIMESTAMPS:00:00:00 Preview and Intro00:01:46 AI Margins Improve Dramatically00:02:29 What Separates Great CFOs00:03:29 Founder Mindset Drives Performance00:05:31 Founder Intensity and Margin Expansion00:06:57 Backing Unproven Bets Thoughtfully00:08:29 Interviewing CFOs for Backbone00:09:55 When CFOs Push Back on Strategy00:11:25 CFO Trust With Boards and Investors00:11:50 How CFOs Engage Investors When Hiring00:14:44 Building Strong CFO Investor Relationships00:16:18 Sharing Bad News Early00:17:21 CEO Vision Versus CFO Validation00:20:57 How AI Is Changing the CFO Role00:23:56 Incumbents Versus AI-Native Finance Tools00:26:24 CFOs Driving Internal AI Adoption00:28:07 AI Impact on Customer Support Efficiency00:29:26 Internal Leverage From AI Automation00:31:29 Why Investors Care About LTV to CAC00:34:00 LTV to CAC Across Business Models00:36:26 Retention Curves Matter More Than Growth00:38:16 Evaluating AI Gross Margins Long Term00:40:04 Recipe for AI Margin Expansion00:43:01 What Makes a Public-Ready CFO00:44:47 Beating Guidance Drives IPO Performance00:46:56 Growth Versus Profitability Has Rebalanced#RunTheNumbersPodcast #CFOLeadership #FintechInvesting #AISaaS #VentureCapital This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit cjgustafson.substack.com
In this episode, Dipak Kalra, President of the European Institute for Innovation through Health Data, joins Faces of Digital Health to break down the real progress (and real gaps) in European health data, from legacy “hybrid” paper/digital workflows to the underused potential of clinical decision support that depends on structured data. We explore what EHDS changes—especially the promise of a standardized, downloadable patient dataset—and what it could unlock for patient-facing apps, analytics, and more active self-management. We also tackle the hard questions: how to protect citizens from misuse and scams, how opt-out choices might create bias in research and AI, why “beating clinicians with a stick” won't fix data quality, and why delays aren't just bureaucratic—they can translate into avoidable harm. 02:00 The State of Healthcare Data in Europe 07:59 Challenges in Data Interoperability 12:31 The Role of Patients in Data Management 16:37 AI and Data Privacy Concerns 22:01 Patient Consent and Data Usage 28:00 Optimism for the Future of Health Data 31:03 Optimistic Futures for EAGDS 33:02 Preparing for EHDs: Readiness and Challenges 35:48 Data Quality and Workforce Challenges 37:58 Delays and Future Discussions on EHDs 39:53 The Urgency of Health Data Readiness 42:38 The Evolving Role of Patients in Healthcare 50:19 Building Trust Among Healthcare Stakeholders 57:58 The Future of Healthcare Data Discussions
Episode page: https://bit.ly/3KT962a As we head into 2026, design is no longer just about aesthetics—it's about strategy, collaboration, and customer empathy. In this episode of Insights Unlocked, Nathan Isaacs sits down with Lacey Fabrizio, Principal Solution Marketing Manager at UserTesting, to discuss the major shifts happening in the design and product space. Lacey shares three key trends reshaping the field: Designers are moving upstream and playing a more strategic role in defining problems—not just polishing solutions. AI is becoming a powerful brainstorming partner, helping designers break creative patterns and explore new directions. Teams are adopting continuous, lightweight feedback loops to stay tightly connected to customer needs and avoid designing in the dark. Whether you're in design, product, or marketing, this conversation offers valuable insight into how to embrace these changes and design with more intention. What you'll learn: How designers are gaining influence earlier in product development Why AI is most powerful as a creative collaborator The importance of fast, continuous user feedback to improve outcomes How these trends are shaping a more empowered, customer-first design culture Resources & links: Lacey Fabrizio on LinkedIn Nathan Isaacs on LinkedIn The 2026 Experience Survival Guide: scaling human insight across every team — This on-demand webinar explores how AI and connected workflows help teams gather and act on customer feedback faster, smarter, and at scale across UX, product, design, and marketing. How to enhance design efficiency through continuous user feedback — This guide shows how continuous user feedback helps designers move faster, make smarter decisions, and reduce rework by testing early and iterating often. How to transform your UX design process with continuous customer feedback — an Insights Unlocked episode about building continuous customer interview programs to support the product development life cycle. How design teams leverage user feedback in design to transform products — This blog post explains how user feedback bridges intention and real experience to elevate design outcomes and reduce costly revisions.
In this episode of The Pursuit Power Half Hour, Brent sits down with two seasoned CFOs, Steve DeSantis and Dave Ristow, to explore how the role of finance leadership has rapidly expanded across professional services. They discuss how CFOs are now expected to shape strategic direction, unify systems and data, strengthen delivery operations, and build tech stacks that can sustain long-term growth. Key topics covered include:How the CFO role has evolved from traditional financial oversight to strategic operatorThe challenges of rapid growth and how unified tools (PSA, ERP, BI) restore clarity and control.How CFOs partner with operations and delivery leaders Signs it's time to evolve your tech stackAdvice for CFOs on owning the enterprise tech stack, preparing for AI-enabled operations, and building companies that can scale through multiple stages of investment. Hosted on Acast. See acast.com/privacy for more information.
In this episode of REACH, we're joined by powerhouse Executive Assistant Kim Owens, whose career spans more than a decade supporting top leaders across media, sports, and tech. From Viacom and the NFL Network to her most recent role as Lead Senior Executive Assistant to the CEO, Founder, and Board Member at GoPro, Kim has been at the center of major growth, cultural evolution, and global expansion. Known for her unshakeable calm, trusted judgment, and innate ability to connect people across every corner of an organization, Kim exemplifies how EAs serve as both the glue and the engine behind their executives and teams. She has built a reputation for cultivating strong cross-functional partnerships, advocating for herself and others, and navigating change with clarity and confidence. Whether you're looking to strengthen your presence as an EA, navigate high-pressure environments with more steadiness, or deepen your influence across the business, Kim's career offers a masterclass in resilience, strategic partnership, and leading with clarity in moments of change.
PREVIEW — John Hardie — The Evolution of Drone Warfare in the Ukraine Conflict. Hardie analyzes the expanding, evolving role of unmanned systems in the Ukraine war. Early intelligence, surveillance, and reconnaissance (ISR) drones, including the Turkish TB2, became progressively less effective as Russia improved integrated air defense capabilities. Subsequently, FPV (first-person view) combat drones became operationally critical, supplementing larger bomber-category unmanned aircraft systems (UAS)—often adapted agricultural equipment—deployed by both combatants, particularly Ukraine, to deliver precision munitions against distributed targets. 1953
In this powerful conversation on the Millionaire Car Salesman Podcast, LA Williams and Sean V. Bradley sit down with F&I leader, author, and performance coach Adam Marburger to explore what's really happening inside today's finance departments… and where the industry is headed next! "The days where the F&I department is kind of on their own island are slowly fading." - Adam Marburger Adam brings a fresh, servant-leadership perspective to automotive F&I, sharing key lessons from decades in the business along with insights shaped by years of training, coaching, and martial arts discipline. Together, the trio breaks down the real challenges facing dealerships, the evolving role of F&I managers, and the cultural shifts required to build stronger, more profitable teams. "So the question is, why aren't more F and I managers doing the things that we're talking about now? Why are they not taking more tos? Why are they not getting involved? Why are they not being more present?" - Adam Marburger From leadership to communication, from customer experience to the rise of new technologies, this episode offers a forward-looking discussion that every dealer, manager, and aspiring leader will want to hear…without giving away the strategies you'll discover inside. "Jiu-Jitsu helps with every aspect of life—physically, mentally, spiritually." - Adam Marburger Tune in for a conversation that's equal parts mindset, mastery, and modern automotive leadership! Key Takeaways: ✅ Evolving Role of F&I Managers: Adam Marburger emphasizes the shift in the F&I role from being strictly transactional to focusing on building customer relationships and trust. ✅ Importance of Servant Leadership: A core theme is the necessity for F&I managers and leaders to adopt a servant leadership mindset, focusing on the needs and growth of their team members. ✅ Continuous Training and Development: Effective onboarding and ongoing training are critical to minimizing mistakes and empowering staff to excel in customer interactions and sales success. ✅ Integration of Technology: Embracing digital tools and AI is vital for future-proofing operations and enhancing customer experience in automotive sales. ✅ Value of Jiu-Jitsu in Leadership: Adam draws parallels between his discipline in martial arts and his professional life, highlighting how the principles of perseverance and strategic thinking apply to business success. About Adam Marburger Adam Marburger is an award-winning automotive leader, author of The Servant-Leading F&I Manager: Leadership Refined, and performance coach dedicated to redefining leadership in the car business. With over two decades of experience, Adam teaches teams how to lead with empathy, emotional intelligence, and purpose. His mission is to help professionals create cultures of excellence through mindset, mentorship, and servant leadership. Redefining F&I Management: Transformative Leadership in Automotive for 2026 Key Takeaways The evolution of F&I has seen a shift from traditional transactional roles to a more integrated, holistic customer-centric approach driven by effective leadership. Understanding the relationship between technology, proper training, and servant leadership can significantly influence dealership success. The application of martial arts philosophies in business, such as Jiu Jitsu, provides unique insights into persistence and strategic growth in the automotive industry. The Evolving Role of F&I Managers: From Transactional to Transformative The landscape of Finance and Insurance (F&I) in the automotive industry is undergoing a significant transformation. Historically viewed as a transactional role focused on maximizing profits through product sales, the F&I manager's position is increasingly seen as an integral part of a cohesive dealership strategy. According to the conversation between Sean V. Bradley and Adam Marburger, modern F&I managers need to embody "servant leadership," where they prioritize the long-term satisfaction and well-being of customers and employees over immediate financial gain. The adoption of a servant leadership model within F&I suggests a profound cultural shift within the automotive industry. As defined in the transcript, "Servant leadership, it is kind of like everybody talks about it. It's action. It's not words." Marburger emphasizes that successful F&I managers actively assist sales teams, engage with service departments, and contribute to the overall dealership ecosystem. Implementing a servant leadership approach involves concrete actions rather than mere rhetoric. F&I managers need to actively engage with clients and colleagues, fostering an environment where all team members feel valued and supported. It's about "truly connecting with people on a daily basis with one common goal: to make them feel special, to make them feel heard, to make them feel valued, to make them feel safe." The Power of Training and Collaboration in Automotive Retail Training and collaboration emerge as pivotal themes for achieving success in automotive sales. As Marburger suggests, training should go beyond basic knowledge transfer, aiming to create a more integrated network of roles within the dealership. A robust training process allows staff to understand various dealership functions, ultimately improving communication and operational efficiency. "A lot of these conversations are flying, conversations where you might be walking back to the conference room together," Marburger notes, highlighting the importance of informal learning exchanges. For F&I managers, this means not only understanding their product offerings but also becoming well-versed in sales strategies and client management techniques. The ultimate goal is to craft a seamless customer experience where value is consistently delivered. Creating synergy between departments, especially between F&I and sales, is critical. The training should focus on equipping salespeople with the ability to introduce products effectively to clients before entering the F&I office. "Our customers actually enjoy buying if you try not to sell them; they actually buy them," Marburger explains, suggesting a subtle yet powerful shift in the sales approach. Martial Arts Philosophy: Persistence and Strategic Thinking in Business The discussion also explores how martial arts philosophies, particularly Brazilian Jiu Jitsu, can influence business strategies within the automotive industry. Practicing Jiu Jitsu requires perseverance, resilience, and strategic thinking—qualities that translate seamlessly into the demands of automotive sales. Both Bradley and Marburger, as Brazilian Jiu Jitsu black belts, draw parallels between their martial arts training and business experiences. Marburger states, "The black belt was one of the few things outside of my daughters being born that did give me a sense of accomplishment because I know what it's like. Like, it was hard." This sentiment reveals the patience and determination required in both fields. Incorporating these philosophies into a dealership's operational ethos can foster a culture of continuous improvement and strategic foresight. Employees can learn to maneuver challenges with the patience and precision demanded on the Jiu Jitsu mat. "It added something. It's like, as most people won't ever get that," says Marburger, acknowledging the rare and valuable perspective that martial arts training offers. Throughout this enlightening dialogue, the future of automotive leadership is painted as a dynamic interplay of servant leadership, comprehensive training, and strategic resilience. No longer confined to traditional roles, F&I managers are encouraged to embrace a broader vision—one that harmonizes various aspects of the dealership to create a superior customer experience. The lessons of martial arts underline the perseverance and strategic acumen necessary to thrive in this evolving landscape, reflecting an industry poised for transformation. Resources + Our Proud Sponsors: ➼ The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry with over 29,000 members worldwide. Collaborate with automotive professionals, learn the best industry practices, and connect with top mentors, managers, and sales leaders. Join The Millionaire Car Salesman Facebook Group today! ➼ Dealer Synergy: The automotive industry's #1 Sales Training, Consulting, and Accountability Firm. With over 20 years of proven success, Dealer Synergy has helped dealerships nationwide build high-performing Internet Departments and BDCs from the ground up. Our expertise includes phone scripts, rebuttals, CRM action plans, lead handling strategies, and management processes; all designed to maximize your people, processes, and technology! ➼ Bradley On Demand: The automotive industry's most powerful Interactive Training, Tracking, Testing, and Certification Platform. With LIVE virtual classes and access to a library of over 9,000 on-demand training modules, Bradley On Demand gives your dealership the tools to dominate every department: Sales, Internet, BDC, CRM, Phone, and Leadership. From sharpening individual skills to elevating entire teams, this platform ensures your people are trained, tested, and certified for maximum success. Equip your dealership to sell more cars, more often, and more profitably with Bradley On Demand!
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Carl Rivera is the Chief Design Officer at Shopify, where he previously led both Merchant Services and the Shop App as VP of Product. Before joining Shopify through its acquisition of Tictail, Carl was the co-founder and CEO of Tictail, the "Tumblr for e-commerce," where he built one of the most beloved design-forward commerce platforms of its era. AGENDA: 05:05 Biggest Lessons from Selling My Company to Shopify 09:55 Where Does Shopify Suck at Product: Lessons from that? 17:37 What makes Truly Great product Design: The Five Pillars 31:02 The Future of Design in an AI-Driven World 36:00 Do We Skip the Design Phase in AI: Figma's Evolving Role in Design 40:09 Remote Work vs. In-Person Collaboration: Where Remote Loses? 42:43 What Happens to the Vibe Coding Market 47:06 Product Management and Team Dynamics 59:48 Does AI Favour Incumbents or Startups