Podcasts about innovation evangelist

Tiffani Bova previously served as a Global Customer Growth and Innovation Evangelist at Salesforce, and is a top influencer in Customer Experience and a sought-after speaker. She is the author of the Wall Street Journal bestseller Growth IQ and her brand-new book, The Experience Mindset, released this year. In this classic episode, Tiffani Bova joined host Robert Glazer on the Elevate Podcast to discuss The Experience Mindset and how companies can create exceptional experiences for their customers. She also talks about employees and how that affects your customer experience. Furthermore, Tiffani explains the balance of technology and humans in your business. So, don't miss this episode. Today, we will unravel the secrets to creating exceptional customer experience with Tiffani Bova as she flips through the pages of The Experience Mindset. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mindshare TV in conversation with Dwayne Matthews on Ontario school boards suing social media giants for $4.5B Boards call for companies to ‘remediate' costs and ‘redesign' TikTok, Facebook, Instagram and Snapchat

Künstliche Intelligenz kann die Welt verändern wie kaum eine andere Technologie zuvor. Welche Potentiale für Wertschöpfung und Qualität sind mit KI verbunden? Wie kann KI in der Sparkassen-Finanzgruppe eingesetzt werden? Wann profitieren Mitarbeitende von KI – können Arbeitsabläufe effizienter organisiert werden? Und wie bleibt der Mensch weiter im Mittelpunkt – die Kund:innen ebenso wie Mitarbeitende in der Sparkassen- Finanzgruppe? Muss man vor KI Angst haben? Und wie funktioniert überhaupt ChatGPT? Antworten auf alle diese Fragen gibt es in der neuen Folge von „Alles Digital?!“. Sally Wilkens war zu Besuch bei der Masterclass „Generative KI“ von Thorsten Bambey, Innovation Evangelist beim Sparkassen Innovation Hub. Schon mehr als 500 Mitarbeiter:innen der Sparkassen-Finanzgruppe haben sich mit seiner Hilfe beim viel diskutierten Thema Generative KI weitergebildet.

https://www.sherylkline.com/blog/the-experience-mindsetI had the honor of speaking with Tiffani Bova, a Wall Street Journal Bestselling Author, former Senior Vice President of Global Growth and Innovation Evangelist at Salesforce. We dove into her career journey and the powerful concepts from her book The Experience Mindset.Tiffani shared her perspectives on personal growth, career agility, and the importance of customer and employee experiences. Her insights are particularly valuable for female leaders looking to navigate the complexities of modern business environments with confidence and skill.Key Takeaways:Foundational Lessons from Sports (01:11): Tiffani attributes early life lessons from sports as key to her success. The skills of grace in victory, resilience in defeat, and being a team player have greatly influenced her professional journey.Career Progression and Risk-Taking (03:10): Bova's career is marked by a mix of lateral, downward, and upward moves, emphasizing the importance of taking risks and believing in one's ability to learn and grow in new roles.The Role of Confidence (07:01): Tiffani highlights the need to build a ‘confidence muscle', stressing that confidence, like any skill, needs to be developed and strengthened over time.Importance of Employee Experience (14:21): In her book, “The Experience Mindset,” Tiffani underscores the critical link between employee satisfaction and customer experience, advocating for a balanced approach to both.Actionable Strategies for Companies (17:31): Tiffani advises companies to align metrics for customer and employee experiences, journey map the employee processes underlying customer interactions, and action insights from employee surveys to foster a healthier workplace.To stay up-to-date with future interviews and gain valuable resources on building mindset and influence to have an even bigger voice and impact with your leadership, be sure to join our Fearless Female Leader community at www.sherylkline.com, or please email me directly at info@sherylkline.com if I can help you, your team, or organization in any way.Cheering you on, always!--Sheryl

Quiet quitting, The Great Resignation, burnout: there are a ton of buzzwords to describe how modern work culture is broken. Now that we know what the problems are, how do we fix them? Tiffani Bova shares how companies can repair their relationship with their employees. ►Get Big Think+ for Business Guide, inspire and accelerate leaders at all levels of your company with the biggest minds in business. Modern American working culture is broken — and has been for a long time. The coronavirus pandemic only magnified festering wounds that have adversely impacted employers and employees for far too long. Tiffani Bova, named among the Top 50 Business Thinkers in the world by Thinkers50 for six years running, explores what needs to happen to repair it. ---------------------------------------------------------------------------------- About Tiffani Bova: Ranked for the last 6 years in the Top 50 Business Thinkers in the world by Thinkers50, Tiffani Bova is a leading thinker who Forbes says “reshapes our perception of growth.” As both a practitioner and academic, she offers a unique perspective and has helped lead the tech industry through several evolutions over her nearly 30-year career as Salesforce's former Growth and Innovation Evangelist and previously as a Research Fellow at Gartner and a sales, marketing, and customer service executive for start-ups and Fortune 500 companies. She is the author of two Wall Street Journal bestsellers: GrowthIQ and The Experience Mindset. While at Gartner, her forward-looking insights and guidance helped some of the largest technology companies in the world, including Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, expand their market share and grow their revenues. She was a trusted advisor to multiple senior executives who were responsible for shifting from on-premise to as-a-service business models, resulting in new billion-dollar divisions. In the late 90s and early 2000s, she was a pioneer of cloud computing; she previously led direct and indirect sales, marketing, and customer service for two of the largest web-based start-ups in the US and spearheaded a newly formed division of a Fortune 500 company to $300 million in revenue over two and a half years. Tiffani has been featured in Harvard Business Review, Fortune, Fast Company, Bloomberg, MSNBC-TV, Yahoo Finance, INC, and Forbes. She is also the host of the podcast What's Next! with Tiffani Bova. --- Send in a voice message: https://podcasters.spotify.com/pod/show/bigthink/message Learn more about your ad choices. Visit megaphone.fm/adchoices

Tiffani Bova is a Global Customer Growth and Innovation Evangelist at Salesforce, a top influencer in Customer Experience, and a sought-after speaker and thought leader. She is the author of the Wall Street Journal bestseller Growth IQ and her brand-new book, The Experience Mindset, released this year. In her second appearance on the show, Tiffani joined host Robert Glazer on the Elevate Podcast to discuss The Experience Mindset and how companies can create exceptional experiences for their customers and empower their people to do their best work. Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a Text Message.Julian recently sat down for an interview with Tiffani Bova, who has been in the business for over 30 years.Ranked for the last four years in the Top 50 business thinkers in the world by Thinkers50, Tiffani Bova is a leading thinker who Forbes says “reshapes our perception of growth.” As both a practitioner and academic she offers a unique perspective and has helped lead the tech industry through several evolutions over her nearly 30-year career as Salesforce's former Growth and Innovation Evangelist, and previously as a Research Fellow at Gartner and a sales, marketing and customer service executive for start-ups and Fortune 500 companies. She is the author of two Wall Street Journal bestsellers: GrowthIQ and The Experience Mindset.While at Gartner, her forward-looking insights and guidance helped some of the largest technology companies in the world including Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, expand their market share and grow their revenues. She was a trusted advisor to multiple senior executives who were responsible for shifting from on-premise to as-a-service business models resulting in new billion-dollar divisions. In the late 90's and early 2000s she was a pioneer of cloud computing, she previously led direct and indirect sales, marketing and customer service for two of the largest web-based start-ups in the US and spearheaded a newly formed division of a Fortune 500 company to $300 million in revenue over two and a half years.Tiffani has been featured in Harvard Business Review, Fortune, Fast Company, Bloomberg, MSNBC-TV, Yahoo Finance, INC and Forbes. She is also the host of the podcast What's Next! with Tiffani Bova. More info here: https://www.tiffanibova.com/

In a world where businesses prioritize customer experience, CEOs must grasp the profound impact of employee experience. In a compelling discussion with Tiffani Bova, author of "The Experience Mindset," we explore the importance of elevating the employee experience. Tiffani emphasizes the need for CEOs to understand the link between employee satisfaction and customer success, fostering a cycle of growth.Tiffani underscores the undeniable connection between employee and customer experiences. She asserts that happy employees lead to happy customers, emphasizing the need for a supportive work environment. She states, "To win customer love, you must first earn employee affection." This highlights the pivotal role of the employee experience in driving customer satisfaction.To enhance the employee experience, CEOs should align KPIs for both customer and employee satisfaction. Tiffani recommends questions like, "What are your top customer experience KPIs?" and "Is leadership success tied to these KPIs?" Harmonizing metrics and compensation ensures equal importance for both customer and employee satisfaction. What impacts one will impact the otherImproving the employee experience doesn't require massive changes. Tiffani advises CEOs to begin with one aspect at a time, addressing pain points and streamlining processes. Conducting pulse surveys and seeking employee feedback initiate a culture Tiffani Bova's insights highlight the pivotal role of employee experience in company success. CEOs must prioritize employee well-being, align metrics, and make incremental changes. Embracing modern tech and ensuring it is making jobs easier not harder is vital. CEOs must balance employee experience with customer experience for lasting success.Chapters01:35 Tiffani Bova's background and book "The Experience Mindset".04:55 The research on the impact of employee experience on customer experience.08:07 CEOs acknowledging the lack of ownership of employee experience.12:27 The disconnect between customer-centricity and employee experience.15:23 Employee experience impacts customer experience in the long run.18:19 Process alignment and technology integration improve employee experience.21:02 Simplify tasks and processes to improve employee experience.26:47 Importance of ongoing conversations and employee input30:18 Happy customers don't always mean happy employees34:41 Outdated technology is a major challenge for employeesAbout GuestTiffani Bova is a renowned business strategist, speaker, and author known for her expertise in sales, growth, and innovation. She has held prominent positions at leading technology companies, including Salesforce, where she served as the Global Customer Growth and Innovation Evangelist. Tiffani is recognized for her insights into customer-centricity, digital transformation, and the future of business.Throughout her career, Tiffani has been a sought-after keynote speaker and thought leader, sharing her knowledge on topics such as sales and marketing strategies, customer experience, and the impact of emerging technologies. She is also the author of the book "Growth IQ," which explores various strategies for driving business growth.Tiffani Bova's work has made her a respected voice in the business world, and she continues to inspire and educate professionals through her speaking engagements, writings, and consulting work.Social Links Connect with Tiffani Bova on her official website:Tiffani BovaFind Tiffani Bova's books, The Experience Mindset and Growth IQ on her websiteTiffani Bova - The Experience MindsetTiffani Bova - Growth IQConnect with Tiffani on LinkedIn:(99+) Tiffani Bova | LinkedInYou can learn more about and connect with Alice Heiman in the links below.Connect with Alice on LinkedIn:(99+) Alice Heiman | LinkedInCheck out Alice's website:Alice Heiman - Alice Heiman

How can you improve your customer and employee experience?People in the CSuite can forget customer and employee experience are linked. If you change how customers interact with products or services, your employees change the way they work too.In this episode I am joined by Tiffani Bova, a growth expert. Her research shows 80% of customer facing employees do not feel the technology they use works for the tasks they are given. The question is, if it doesn't work for employees how can it work for customers?Tiffani shares what she thinks makes fantastic customer experience, how you can make your employees job easier, and how to nurture an experience mindset within global enterprises.“If you are going to do something for your customer, pause and ask, what is the impact on my employee” – Tiffani BovaYou'll hear about:●      What is fantastic customer experience?●      Making it easy for employees to do their job well●      Where CEOs should start●      Nurturing an experience mindset●      Having empowering conversations with employees●      The hardest obstacle for CSuite to overcome●      Creating enterprise wide mindset change●      Tiffani's biggest mindset change●      What is Tiffani working on for her own development?About Tiffani Bova:Tiffani Bova is a leading thinker who Forbes says “reshapes our perception of growth.” As both a practitioner and academic she offers a unique perspective and has helped lead the tech industry through several evolutions over her nearly 30-year career as Salesforce's former Growth and Innovation Evangelist, and previously as a Research Fellow at Gartner. She is the author of two Wall Street Journal bestsellers: GrowthIQ and The Experience Mindset.She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice.Her resources:• Profile: https://shorturl.at/cFLN2• Book ‘The Experience Mindset': https://shorturl.at/gySV4• What's Next Podcast: https://shorturl.at/bEHK0My resources:Take my new Becoming a Strategic Leader course (https://bit.ly/3KJYDTj). Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas as a strategic leader:For more details about me:●      Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals●      About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy●      Examples of my writing (https://bit.ly/3O7jkc7)●      Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP)●      Follow me and engage with me on Twitter (https://bit.ly/36XavNI)

In season 4 episode 10 Tom Raftery - Former Global VP, Futurist and Innovation Evangelist at SAP joins us to talk IoT for good use cases across the globe, from the life-changing remote monitoring of diabetes blood sugar levels to how drone technology is being used to detect and deter poachers & protect wildlife in Southern Africa! Plus, we explore the shift towards Product as a Service and how IoT is driving innovation in various sector including electronic vehicles. And Tom dives into the story of how he happened to get on a phone call with Tesla's Elon Musk. Sit back, relax, tune in and discover... (01:40) About Tom (03:47) There are podcasts on everything (05:55) How did you get into the tech and podcast world? (11:38) Running a sustainable data center (15:41) Tom's phone call with Elon Musk (19:10) IoT for Good (26:01) Diabetes monitoring IoT use case (32:26) Drone technology use cases (38:00) Benefits of Product as a Service (43:22) Can we go too far with microtransactions (45:00) How PaaS is more sustainable (57:58) Quick fire questions And much more! Thank you to today's episode sponsors... IoT Tech Expo Europe 2023 – get your free ticket for their upcoming conference in Amsterdam or virtual https://www.iottechexpo.com/europe/ticket-registration-2023/ And 5V Tech! Discover how 5V Tech can help you unlock your scaling potential in cutting-edge tech and IoT, here: https://www.weare5vtech.com/ ABOUT THE GUEST Tom Raftery is a seasoned tech executive passionate about leveraging technology for sustainability. With a notable career at SAP, he shaped its image, led events, and doubled digital engagement. Tom's influential podcasts (the Climate Confident Podcast and Digital Supply Chain Podcast) and expertise in sustainability, supply chain, and technology have made him a sought-after thought leader globally. Connect with Tom: https://www.linkedin.com/in/tomraftery/ Listen to the Climate Confident Podcast: https://www.climateconfidentpodcast.com/ Listen to the Digital Supply Chain podcast: https://www.digitalsupplychainpodcast.com/ SUBSCRIBE TO THE IOT PODCAST ON YOUR FAVOURITE LISTENING PLATFORM: https://linktr.ee/theiotpodcast Sign Up for exclusive email updates: https://theiotpodcast.com/ Contact us to become a guest/partner: https://theiotpodcast.com/contact/ Connect with host Tom White: https://www.linkedin.com/in/tom5values/  

Liveshopping ist der E-Commerce-Trend aus China – ok, dort ist es kein Trend mehr, sondern mittlerweile Standard für den Online-Einkauf. Hierzulande sind die Online-Verkaufsshows noch eher etwas Neues – und eine spannende Ergänzung der klassischen Online-Kanäle für Händler und Marken. Denn Liveshopping bringt Elemente von Teleshopping, Social Commerce und Conversational Commerce zusammen in einem interaktiven und inspirierenden Einkaufserlebnis. Welches Potenzial Liveshopping als Innovationsthema im Handel bietet, welche Erfahrungen wir in der Otto Group damit sammeln und was Liveshopping mit KI und Retail Media zu tun hat, darüber sprechen wir in dieser Folge mit Deniz Dogan, Account Manager bei OSP, und Jörg Heinemann, Innovation Evangelist bei OTTO. 00:33: Intro und Einleitung ins Thema 02:32: Interview mit Deniz Dogan, OSP, und Jörg Heinemann, OTTO – was ist Liveshopping? Warum gibt es eine Otto Group eigene Plattform und was kann sie leisten? 08:36: Welche Erfahrungen habt ihr mit Liveshopping gemacht – was lief gut, was nicht? 12:44: Wie habt ihr die Plattform seit dem Launch durch die Erfahrungen weiterentwickelt? 16:17: Ausblick: Wie wird sich das Thema Liveshopping in Deutschland entwickeln? 22:58: Was ist euch wichtig für 2023 und für die Zukunft? 25:01: Outro – Staffelfinale Innovation ist erreicht, nächste Staffel startet im Herbst/Winter Live Shopping bei OTTO: https://www.otto.de/inspiration/live-shopping/ Live Shopping | bonprix: https://liveshopping.bonprix.de/ aboutyou.de/l/live-shopping: https://www.aboutyou.de/l/live-shopping sheego live | sheego ♥ Plus Size Mode: https://www.sheego.de/live/ Verbraucherumfrage von Simon-Kucher: Live-Shopping auch in Deutschland auf dem Vormarsch: https://www.textilwirtschaft.de/business/news/simon-kucher-studie-live-shopping-auf-dem-vormarsch-241821#:~:text=Live%2DShopping%20ist%20dort%20fest,Taobao%20Live%2DShopping%20lanciert%20hat. Otto Group auf LinkedIn: www.linkedin.com/company/ottogroup/ Otto Group auf Twitter: www.twitter.com/ottogroup_com Otto Group auf Instagram: www.instagram.com/ottogroupcom/ Impressum: www.ottogroup.com/de/impressum/

Welcome to an interview with the author of The Experience Mindset: Changing the Way You Think About Growth, Tiffani Bova. This book details exactly how your company can adopt an Experience Mindset, at scale. It's not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders – IT, Marketing, Sales, Operations, and HR – with KPIs and ownership over outcomes. Tiffani Bova is the global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal bestselling author of Growth IQ. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What's Next! with Tiffani Bova. Get Tiffani's book here: https://rb.gy/bcal2 The Experience Mindset: Changing the Way You Think About Growth Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to Strategy Skills episode 376, an interview with the author of The Experience Mindset: Changing the Way You Think About Growth, Tiffani Bova. This book details exactly how your company can adopt an Experience Mindset, at scale. It's not enough to know that happy employees equals happy customers. You must have an intentional, balanced approach to company strategy that involves all stakeholders – IT, Marketing, Sales, Operations, and HR – with KPIs and ownership over outcomes. Tiffani Bova is the global customer growth and innovation evangelist at Salesforce, and the Wall Street Journal bestselling author of Growth IQ. Over the past two decades, she has led large revenue-producing divisions at businesses ranging from start-ups to the Fortune 500. As a Research Fellow at Gartner, her cutting-edge insights helped Microsoft, Cisco, Salesforce, Hewlett-Packard, IBM, Oracle, SAP, AT&T, Dell, Amazon-AWS, and other prominent companies expand their market share and grow their revenues. She has been named one of the Top 50 business thinkers in the world by Thinkers50 twice. She is also the host of the podcast What's Next! with Tiffani Bova. Get Tiffani's book here: https://rb.gy/bcal2 The Experience Mindset: Changing the Way You Think About Growth Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo  

Global Customer Growth and Innovation Evangelist of Salesforce and Wall Street Best Selling Author, Tiffani Bova, joins Dr. Vince Molinaro as a guest on the Lead the Future Podcast to dive deep into how the employee experience drives growth and innovation in business and common areas of tension between C-suite executives and employees.

Salesforce Global Growth and Innovation Evangelist/best-selling author Tiffani Bova shares the often-overlooked truth of how focusing on the optimization of employee experience elevates the customer experience your organization delivers. Compelling competitive differentiation and sustained growth is within your grasp!

Imagine having a thriving organization where your employees are as satisfied as your customers - sounds perfect, doesn't it? In this episode, Doing CX Right host Stacy Sherman and Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce discuss the secret formula of high-performing organizations and the employee-customer experience balance. You'll learn about the "Experience Mindset," the role of tech in customer experience, the unintended consquences of employee experience and advice to professionals who are starting to build and advancing their leadership skills.  Learn more about gaining a competitive edge through an experience mindset at 

What does it mean to have an experience mindset? Tiffani Bova, keynote speaker, author and Growth and Innovation Evangelist at Salesforce, joins Manufacturing Happy Hour to explain how manufacturing leaders can prioritize employee experience while still keeping customer experience front of mind, using research found for her book The Experience Mindset. When Chris saw Tiffani speak on the topic at a KUKA Robotics event, he couldn't wait to get her on the show! In this episode, Tiffani shares why companies put customers' needs first, why it pays off to prioritize your employees and why the C-suite view employee experience the wrong way. Plus, she reveals what manufacturers can learn from other industries and tells us the first steps to adopting an experience mindset. In this episode, find out: What it means to have an experience mindset Why customer experience can take priority over employee experience How manufacturing leaders can get the balance right Why positive employee experience aids customer experience Why manufacturing companies should hire outside the industry Why leaders should get out of the office The first steps to implementing an experience mindset The gap between C-suite and employee views on employee experience What surprised Tiffani about her research What manufacturers can learn from other industries Enjoying the show? Please leave us a review here. Even one sentence helps. It's feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “My advice to leaders would be – get out of your office. Go into the plant, use the systems, use the software. Use everything.” “If our customers aren't successful, we're not successful.” “If you only look in the same pool for hiring, maybe you miss out on the opportunity to bring in new skills.” Links & mentions: The Experience Mindset: Changing the Way You Think About Growth, by Tiffani Bova Tiffani Bova, official website for keynote speaking, books, Tiffani's podcast, and more Connect with Tiffani on LinkedIn Follow Tiffani on Twitter Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

Thorsten Bambey ist Innovation Evangelist beim Sparkassen Innovation Hub und zählt seit der Gründung des Hubs im Jahr 2017 zur Stammbesetzung. Wir sprechen über die Bedürfnisse der Generation Z - hierzu hat der Hub eine Studie gemacht: - die zentralen Werte der Generation Z: Individualität / Sicherheit / Ethik - hieraus ergeben sich für Sparkassen und Banken drei Handlungsfelder: Tonalität / Erlebnis / Produkt Die Art und Weise wie Finanzinstitute über Finanzen sprechen, spricht die Gen Z häufig nicht an. Zu viele Fachbegriffe, zu wenig Emotionen. Gleichzeitig soll jeder Kontakt ein Erlebnis sein, dabei ist die Individualisierung von Produkten der Gen Z sehr wichtig. Thorsten berichtet ebenso über seine Erlebnisse auf der SXSW in Austin. Hier hat sich im März 2023 die Digitalwirtschaft getroffen, um über die aktuellen Entwicklungen zu sprechen. Hier findest Du mehr Infos zum Hub: https://sparkassen-hub.com Wenn Dir diese Folge gefallen hat, dann freue ich mich über Deine Bewertung mit 5 Sternen bei Apple Podcasts und wenn Du meinen Podcast weiterempfiehlst. Mail mir gerne Deine Gedanken zur Folge unter jw@juergenweimann.com. Liebe Grüße, Jürgen Abonnier hier meinen Newsletter: https://juergenweimann.com/juergen-weimann-newsletter/

Tiffani Bova is a bestselling author and keynote speaker, and she's also a Growth and Innovation Evangelist at a top Customer Relationship Management software company. She has seen the tech industry evolve spectacularly over her nearly 30-year career, and she's an expert in customer success and growth. In today's episode, Tiffani and John discuss how the over-engineered sales processes designed to improve the customer experience can negatively impact employees. Tiffani provides helpful tips, statistics, and actionable advice that can help companies continue to grow and thrive while improving their employee satisfaction.Are you looking to level up your Sales skills and stay relevant in the evolving world of AI? Check out www.jbarrows.com and let's Make this Happen together!Connect with John on LinkedIn:https://www.linkedin.com/in/johnbarrows/Connect with John on IG:https://www.instagram.com/johnmbarrows/Connect with Tiffani Bova on LinkedIn:https://www.linkedin.com/in/tiffanibova/Get Tiffani's new book: The Experience Mindset: Changing the Way You Think About Growth

Focusing on employee experience is crucial for creating great customer experiences and business growth.A holistic approach to employee experience is crucial for growth, as companies with high employee satisfaction ratings have a faster growth rate than those without.On the other hand, poor employee experience can negatively impact customers and growthWe invited Tiffani Bova, Growth and Innovation Evangelist at Salesforce, to help us break down the impact of employee experience.In her new book, The Experience Mindset, Tiffani emphasizes the importance of employee experience in creating great customer experiences. Bova's research shows that a strong employee experience leads to a better customer experience, resulting in significantly better growth rates.Companies with high customer experience and employee satisfaction ratings had a 1.8 times faster growth rate than those that did not. However, Bova notes that nobody in organizations owned employee experience and that companies often did nothing with the information they captured from employee surveys.The negative impact of a poor employee experience was also highlighted, including losing both customers and employees and the ripple effect it has on the organization.

Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce, discusses her book The Experience Mindset: Changing the Way You Think About Growth. Hosts: Matt Miller and Katie Greifeld. Producer: Paul Brennan.  See omnystudio.com/listener for privacy information.

Tiffani Bova, Global Customer Growth and Innovation Evangelist at Salesforce, discusses her book The Experience Mindset: Changing the Way You Think About Growth. Hosts: Matt Miller and Katie Greifeld. Producer: Paul Brennan.  See omnystudio.com/listener for privacy information.

Ever wondered how a remarkable employee experience can transform your business? Join us in our latest episode of the Remarkable People podcast as we delve into this topic with Tiffani Bova, Salesforce's Global Customer Growth and Innovation Evangelist. What's the most remarkable employee experience you've had? Listen now and share your thoughts!*******************Guy Kawasaki is on a mission to make you remarkable. His Remarkable People podcast features interviews with remarkable people such as Jane Goodall, Neil deGrasse Tyson, Marc Benioff, Woz, Kristi Yamaguchi, and Bob Cialdini. Every episode will make you more remarkable.With his decades of experience in Silicon Valley as a Venture Capitalist and advisor to the top entrepreneurs in the world, Guy's questions come from a place of curiosity and passion for technology, start-ups, entrepreneurship, and marketing. If you love society and culture, documentaries, and business podcasts, take a second to follow Remarkable People.Listeners of the Remarkable People podcast will learn from some of the most successful people in the world with practical tips and inspiring stories that will help you be more remarkable.Episodes of Remarkable People organized by topic: https://bit.ly/rptopologyListen to Remarkable People here:https://podcasts.apple.com/us/podcast/guy-kawasakis-remarkable-people/id1483081827Like this show? Please leave us a review -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!Thank you for your support; it helps the show!

Otto hat sich erfolgreich vom Versandhändler zum E-Commerce Unternehmen gewandelt und steckt jetzt mitten in der Transformation zur Plattform.. Eine Grundlage davon ist stetige Innovation. Jörg Heinemann von Otto ist diese Woche bei Erik zu Gast und berichtet, wie Innovation bei Otto funktioniert. Unter anderem geht es um: Welche Rolle spielt Live Shopping für den E-Commerce? Wie die neue Live Shopping Software ein neues Geschäftsmodell eröffnet. Wie verargumentiert man innovative Ideen und Visionen? Wie etabliert man innovative Unternehmenskultur? Jörg ist seit über 10 Jahren bei OTTO - einem der der erfolgreichste E-Commerce Unternehmen Europas - mittlerweile als Innovation Evangelist. Der Fokus seiner Arbeit ist seit einigen Jahren die Innovation - von Liveshopping über Smart Home bis zu Digitalen Assistenten. Bevor Jörg zu Otto kam, war er Online Marketing Crack bei Unternehmen wie TUI Cruises, Junge Die Bäckerei, CineStar und gründete eigene Unternehmungen. Man sieht Jörg auf vielen Summits und Konferenzen - zudem bringt er sein Knowhow auf Verbandsebene beim Bundesverband Digitale Wirtschaft (BVDW) ein.

In this episode of Retail Therapy, we have the pleasure of hosting Brian Solis. Brian is a leading digital anthropologist and futurist, known for his expertise in digital transformation, customer experience, and innovation. He is currently the Global Innovation Evangelist at Salesforce, where he leverages his vast knowledge to drive thought leadership and research.   Join host Paul Zahra, CEO of ARA, to delve into Brian's unique perspectives on the ever-evolving retail industry. With over 700,000 followers on social media, Brian brings a wealth of insights and observations to the table, offering a glimpse into the future of retail.   Tune in to hear Brian and Paul discuss the following topics: Brian's journey as a digital anthropologist and futurist The role of ethics in shaping customer purchase decisions and how companies can stay ahead of the curve The impact of the Covid-19 pandemic on the future of retail, and the disconnect between older and younger customers The significance of customer retention and the reimagination of customer loyalty Addressing the growing digital divide and its impact on the workforce Navigating the challenging economic landscape for retailers in the current climate. Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html  ABOUT THE ARA: The Australian Retailers Association (ARA) is the oldest, largest and most diverse national retail body, representing a $400bn sector that employs 1.3 million Australians. Learn more: retail.org.au Follow us on LinkedIn, Facebook, Twitter and Instagram.

@hairdustry presents Your Day Off Podcast-Life/Industry Phases we've learned. Gordon Miller-This is our 5th annual state of the industry podcast with Gordon. He has his pulse on the Brands, Stylists, and Shows. In this episode, we learn what Gordon is currently up to, what's happening in the industry, and what to prepare for looking forward. Your Day Off Podcast available on all podcast platforms- Season 6 episode E02-Gordon Miller-state of The Industry-2023 Complete Podcast Video available on your @spotify App @spotifypodcasts Gordon Miller Scientist Social Beauty Makers podcast is my new passion! Biz TrendSpotter, Innovation Evangelist, Overly caffeinated podcaster, Dad to Cody

Tom fell in love with computers and set up a software company while studying for a PhD in Plant Science in 1991. He has since worked for a number of companies at Global VP/CTO level. He recently left SAP after having been recruited in there in 2016 at Global VP level, where he worked as a Futurist, and Innovation Evangelist. Prior to that, he completed an almost eight year stint leading GreenMonk, the cleantech, energy and, sustainability practice of industry analyst firm RedMonk. Tom Raftery, Global VP, Futurist, and Innovation Evangelist --- https://tomraftery.com/ https://tomraftery.com/podcasts/ https://www.linkedin.com/in/tomraftery/ Host @ The Digital Supply Chain podcast --- https://www.digitalsupplychainpodcast.com/ The Digital Supply Chain podcast is a show hosted by Innovation Evangelist Tom Raftery, discussing thought leadership, best practices, and the latest innovations in delivering a resilient, sustainable supply chain. The show publishes a new episode every Monday and Friday, and features interviews with luminaries in the world of supply chain and Industry 4.0. All aspects of supply chains, and how to optimise them are discussed - everything from the design, planning, manufacturing, production, delivery, all the way through to product operation. On EP 055 Richard talks with Global VP, Futurist, and Innovation Evangelist Tom Raftery about: 00:00:33 : Meeting Tom Raftery. 00:09:34 : The power of podcasting in shaping the world narrative. 00:12:56 : Growing up in the 80s and 90s in Ireland. 00:18:31 : What's coming on the technology horizon. 00:23:29 : How supply chain has changed so much in the last three years. 00:29:21 : The convergence of supply chain and environmental best practices and how it will impact the future. 00:38:14 : How procurement has always been about cost, but as a strategic initiative, now it has to rethink through how am I disassembling this thing? 00:45:15 : What else is on the horizon for 3D printing? 00:51:51 : What's coming up for Tom in 2023.

Mary Shea, Global Innovation Evangelist at Outreach, joins us to share insights on the new era of digital sales transformation and how leaders are leveraging new strategies, technology, training, diversity, equity, and inclusion to drive success at their organizations.

This week on Papa PhD, I'm sharing the story of someone I've had the pleasure to mentor during her PhD to non-academic job transition - Anushka Khasnobish. I want to thank Anushka for suggesting to share this testimonial on the show and for the chance to reflect on a string of conversations that took place over a number of months and to make sense of them in retrospect. While you're here, I'll take the opportunity to announce that Papa PhD has joined the  Podcast 2.0 initiative and is now set up to receive boosts from you, the listener! A boost is a value for value (V4V)  contribution in Satoshis (or Sats), the smallest existing Bitcoin denomination. All received boosts will get a shoutout on the show, in appreciation for your support. Please check out the Fountain Podcast App that supports Podcast 2.0 initiatives and boost the show . Also, I'd love to get to know you better. If you have 60 seconds please fill out the listener survey in this link.  Donate to the show and Support this podcast. Send a Sticker Get a Sticker: Send me your show sticker, and I will send you a Papa PhD Sticker. I'd love to have a wall of podfriend stickers! VIDEO https://youtu.be/w_EIEdWfsYY?sub_confirmation=1 Anushka Khasnobish oversees scientific communications as Innovation Evangelist at TCS research. In 2021, she graduated with a doctorate from Okayama University, Japan. Her research was in the field of microbiome sciences where she worked on establishing a link between the community of microbes in our saliva and non-oral diseases. At this moment Anushka is trying to learn as much as she can about scientific communications, photography and a little bit of French language. Since the penultimate year of her PhD, she has been working with Useful Science contributors, editors and podcast hosts to break down research papers into bit-size useful summaries that one can incorporate in their lives right away. Anushka has a great desire to leverage her scientific experience and personal skills in projects involving scientific communications, intellectual property rights and science outreach. Thank you, Anushka Khasnobish ! If you enjoyed this conversation with Anushka, let her know by clicking the link below and leaving her a message on LinkedIn: Send Anushka Khasnobish a thank you message on LinkedIn! Click here to share your key take-away from this interview with David! This episode's resources: Anushka Khasnobish | Twitter Anushka Khasnobish | Linkedin Anushka Khasnobish | Instagram You might also like the following episodes: Martha Boeglin – Unlocking Your Thesis Writing Super Powers Albertha Joseph-Alexander – Using Scicomm to Make a Difference Terence Milstead – A Roadmap to Pivoting Into the Private Sector Natalia Bielczyk – Figuring Out Where You Fit in the Job Market as a PhD As always, if you find value in Papa PhD and in the content I bring you every week and if you're not a nerd like me and don't want to delve into Podcast 2.0, click on one of the buttons below and send some of that value back to me by becoming a supporter on Patreon or by buying me a coffee :) Now with the added perk of receiving the brand new Papa PhD and PhD Dojo stickers! Support the show on Patreon ! Or buy me a coffee :) Get the Papa PhD Career Readiness Tool kit !

In today's episode, we chat with Dr Soni, an innovation evangelist, founder of Inflexion Point, and author of the book, Design Your Thinking. Pavan is a columnist at Mint, YourStory, Inc42, Entrepreneur and People Matters. Pavan was the only Indian to be shortlisted for the prestigious 'FT & McKinsey Bracken Bower Award for the Best Business Book of the Year and has been invited five times to speak at the TEDx, and is featured as one of the '100 Digital Influencers of 2020' by YourStory. Join us today as he shares his innovation journey, genius insights and the importance of cognitive flexibility.

Tiffani Bova is the Global Growth and Innovation Evangelist at Salesforce, a WSJ best-selling author, and the host of the What's Next! Podcast. The future of B2B selling is increasingly leaning on long-term customer relationships and building trust.  Tiffani digs into allowing sellers the autonomy to sell in the most agile and effective manner, either virtually or face to face. She comments on why sellers should meet buyers where they are in their buyer journey and read to gain insights on customers. She also offers the top 5 tactics for success in the next 1 to 2 years.  HIGHLIGHTS Engage with customers either virtually or face to face The buyer journey: Categorize your buyers into 4 Both brands and sellers need to earn the buyer's trust People processing: Manage sellers with more autonomy than control QUOTES Your reputation and how you show up are the only factors sellers can control - Tiffani: "The only thing a sales rep can control, the one and only thing, is the way they show up in front of a customer. That's the only thing you can control. So are you trustworthy? Are you knowledgeable? Are you adding value? Do your customers want to meet with you?" Building trust matters more than trying to close every deal Tiffani: "You have to become a master asker and then you have to be really good at listening to what your customers are telling you and, as a salesperson, it may mean back off from a deal, hold for a month, call them back later, but that's that empathetic understanding kind of conversation that isn't just based on the agenda of closing business." Tech is not the problem, people processing is Tiffani: "Change is hard, and I think when it comes to revenue, sales leaders are worried about disrupting the apple cart and actually making changes into the business like what we're talking about because they feel like what they've always done works. And I just don't believe that that's a recipe for success going forward." Find out more about Tiffani in the links below: LinkedIn: https://www.linkedin.com/in/tiffanibova/ Twitter: https://twitter.com/tiffani_bova/ Podcast: https://www.tiffanibova.com/whats-next-podcast/ More on Andy: Connect on LinkedIn Get Andy's new book "Sell Without Selling Out" on Amazon Learn more at AndyPaul.com Sponsored by: Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com Blueboard | World's leading experiential rewards & recognition platform | Blueboard.com Explore the Revenue.io Podcast Universe: Sales Enablement Podcast RevOps Podcast Selling with Purpose Podcast

Zu Gast in dieser Episode ist Jörg Heinemann. Er ist Innovation Evangelist bei der Otto GmbH. Zu Beginn der Folge schauen wir uns die Transformation von Otto zur Plattform etwas genauer an und gehen auf die Vielzahl der Innovationsprojekte wie das Live Shopping oder den IoT Commerce näher ein. Im zweiten Teil kommen wir auf die Struktur von Innovation im Hause Otto zu sprechen. Von einem dezentralen Ansatz kommend, setzt Otto in Zukunft auf Zentralisierung. Warum Otto diesen Weg geht, dass erklärt uns Jörg wie gesagt im zweiten Teil. Am dritten Teil beleuchten wir die Rolle des Innovation Evangelisten. Welche Aufgaben zu dieser Funktion gehören und wie eine erfolgreiche Kommunikation gelingt, dass erfahrt ihr am Ende der Folge. Kontaktiert Jörg auf LinkedIn: https://www.linkedin.com/in/joergheinemannhl Euer Exemplar des Whitepaper Trend- und Innovationsmanagement https://www.trendone.com/whitepaper Ask Us Anything - die Live Q&A Session für eure Fragen https://www.trendone.com/askus Die Hosts: Peter von Aspern https://www.linkedin.com/in/peter-von-aspern Sebastian Metzner https:/www.linkedin.com/in/sebastianmetzner Sendet uns gern eine Whatsapp Sprachnachricht an: +49 172 67 82 736 Schreibt uns Feedback per Mail an: podcast@trendone.com

#75 - Plaudertaschen meets Sparkassen Innovation Hub - Was wir aus dem Innovationscenter Dänemark mitgebracht habenIn der 12. Folge unseres gemeinsamen Podcasts mit dem Sparkassen Innovation Hub wollen wir Euch einen kleinen Einblick in das Banking und Digital-Ökosystem in Dänemark geben. Genau dahin, genauer gesagt nach Kopenhagen, hat der Sparkassen Innovation Hub mit zahlreichen Kolleginnen und Kollegen aus Sparkassen, kürzlich eine Impuls-Reise gemacht. Es ging im Kern darum, herauszufinden, was genau das digitalste europäische Land gemäß einer aktuellen EU-Auswertung genau anders macht, und vor allem wie der Danishway of Banking aussieht - kurz: starke Impulse für die Arbeit an Innovationen und das Banking von morgen zu erhalten. Ob das geklappt hat, ob man das ganze tatsächlich Impuls-Reise nennen muss und was genau die Dänen alles anders machen - genau darüber sprechen wir und zwar mit unseren beiden Gästen Anne-Sophie Haas und Thorsten Bambey. Fragen, Anregungen und Feedback sehr gerne an mail@plaudertaschen-podcast.de Viel Spaß beim hören! Euer Plaudertaschen-Team ------------------------- Über unseren Gast:Thorsten Bambey ist seiner Bezeichnung nach Innovation Evangelist beim Sparkassen Innovation Hub - wird auch als die gute Seele bezeichnet und wird uns sicher auch gleich erklären, was ein Innovation Evangelist denn genau macht. Anne-Sophie Haas ist aus dem Innovationsmanagement der Sparkasse KölnBonn und dort Co-Koordinatorin im Sparkassen Innovation Hub. Über den Sparkassen Innovation Hub:Der Sparkassen Innovation Hub ist das Innovation Lab der Sparkassen-Finanzgruppe und damit der Think Tank, der sich mit Konsumenten, technischen Innovationen und digitalem Banking beschäftigt. Er ist Anfang 2017 als gemeinsame Initiative der Sparkassen, des DSGV, des DSV, der Finanz Informatik und der Star Finanz ins Leben gerufen worden. Der S-Hub ist ein Geschäftsbereich der Star Finanz, Deutschlands führendem Anbieter von Online- und Mobile-Banking-Lösungen. Aktuell arbeiten drei interdisziplinäre Teams in agilen Projektstrukturen zusammen. Dabei sind jeweils die folgenden Fachkompetenzen vertreten: Product Owner, Business Development, User Experience, Design sowie Frontend- und Backend-Entwickler. Insgesamt arbeiten aktuell 30 Mitarbeiter vor Ort in Hamburg. https://sparkassen-hub.com/ Folge direkt herunterladen

Brian Solis - Global Innovation Evangelist at Salesforce [Marketing]ABOUT NICK GLIMSDAHLSubscribe to my bi-weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

I met José in preparation for Latin Talks and I could see that he embodied the aspirational success that so many Latinos seek when they immigrate to the States. His story is a powerful example of holding steady through the ups and downs of entrepreneurship in a new country.José Ochoa is an award-winning Mexican-American entrepreneur, engineer and business innovation evangelist who started multi-million-dollar companies in the US and Mexico, among them Global Containers & Custom Packaging Inc., a logistics and packaging company, and Reikoku LLC a consulting company.Born in Chihuahua, Mexico, José has an Engineering degree from Instituto Tecnológico de Chihuahua II, and worked as a Packaging Engineer for Delphi, where he immersed in operations and logistics for the packaging industry. He was a Global Packaging Engineer for Siemens, designing products and process efficiencies that he pivoted to his own venture: in 2008 José and a partner launched Global Containers and Custom Packaging de México SA de CV to fill an industry gap: integrated packaging and logistics services committed to providing a flawless customer experience.José is a graduate of the Stanford University Latino Entrepreneurship Initiative and a member of its Latino Business Action Network, an alumnus of Singularity University's leadership programs, is a native Spanish and English speaker, and an expert in US-Mexico startup and steady-state business consulting matters.You will want to hear this episode if you are interested in...How José navigated bankruptcy with his last company (2:43)What his childhood was like in Chihuahua (8:30)How he feels about the necessity of college (15:12)The importance of mentorship (21:41)How a daily routine can help you to find life's solutions (29:23)Why the Latino community needs to support each other to succeed (37:18)Why it's important to bring change in your home first (44:29)Connect with JoséOn InstagramOn LinkedInOn FacebookConnect With Peter O. Estévezwww.peteroestevezshow.com Follow on Facebook https://www.facebook.com/PeterOEstevezShow/Follow Peter O. Estevéz Show on Instagram https://www.instagram.com/peteroestevezshow/Follow Peter on Instagram https://www.instagram.com/peteroestevez/

Mary Shea, VP of Global Innovation Evangelist at Outreach, joins us in the next episode of The Revenue Insights podcast to discuss how sales leaders can drive digital transformation and innovation, the B2B sales changes, and the importance of diversity, equity, and inclusion in the workplace.

Meet Shonnah Hughes, Global Product Growth & Innovation Evangelist at GetFeedback, winner of the Equality Trailblazer award, and thought leader in the Salesforce ecosystem. In this episode, Shonnah takes on her inspiring journey from Salesforce user to Equality Trailblazer Award Winner. You'll hear why community support combined with individual mentorship is important for transitioning into a new career, how paying it forward as an inspirational mentor is the best way to provide value to others, and much more.Quotes“[The Ohana] means so much to me as someone who didn't grow up in tech or have a four-year college degree, or wasn't looked at as someone that traditionally can provide value. The Salesforce community has made sure that is not the narrative they give to individuals who come from a background that's not traditionally tech-focused, or who identifies as someone who has historically been excluded from these opportunities. They're welcoming you with open arms. They're saying that you can do it, and they're saying that we are here to help you along this journey.”Episode Timestamps:*(1:54) - Ohana Origins *(3:29) - Shonnah's biggest Salesforce wins and lessons *(7:24) - Feeling welcomed by the Salesforce community*(13:10) - Paying it forward with mentorship*(13:49) - What's Cooking*(17:39) - Applying Salesforce experience to current challenges*(21:28) - Future Forecast*(24:32) - Advice for increasing the DEI numbers *(28:01) - Lightning RoundSponsorInside the Ohana is brought to you by Qualified.com, the #1 Conversational Marketing platform for companies that use Salesforce and the secret weapon for Demand Gen pros. The world's leading enterprise brands trust Qualified to instantly meet with buyers, right on their website, and maximize sales pipeline. Visit Qualified.com to learn more.LinksConnect with Shonnah on LinkedInConnect with Dan on LinkedInLearn more about GetFeedbackwww.caspianstudios.com

Tiffani Bova, Global Growth and Innovation Evangelist at Salesforce, talks to Dan Loney about women in tech and women in leadership roles and the how the pandemic has impacted them. See acast.com/privacy for privacy and opt-out information.

In this episode, Rachael is joined by Mary Shea, Global Innovation Evangelist at Outreach, the first and only sales execution platform that helps revenue teams bring intelligence to workflows, unlock full visibility across the entire revenue cycle, and commit forecasts with confidence. Previously she was a Principal Analyst at Forrester, where she led research and authored the inaugural Forrester Wave for the Sales Engagement category. Now with Outreach, Mary conducts thought-provoking research on the sales technology landscape, the future of buying and selling, and the criticality of having a diverse, equitable, and inclusive B2B sales organization. She is also the co-host of the Revenue Innovators podcast. She joins us today to share insights on the new era of sales and why leaders are focused on new strategies, technology, training, diversity, equity, and inclusion to set their organizations up for success.

Tiffani Bova, Global Growth & Innovation Evangelist at Salesforce, joins Marketing Matters to talk Marketing Hits and Misses of the week including Amazon's plans to open large retail locations. Tiffani also talks about Saleforce's Annual State of Marketing Report!

Tom Raftery is the Global VP, Futurist, and Innovation Evangelist for SAP, an inspirational keynote speaker and global influencer on how digitization and innovation are creatively disrupting our world.I first heard Tom feature on Smarter Markets with Erik Townsend and was blown away by his optimistic worldview. True to his Irish roots, he communicated a narrative with charisma that is so often bumbled and fluffed around by his scientific comrades.Renewable energy has a lot of bad PR working against it. There is certainly merit to being sceptical in the face of change, but since we know that our current energy consumption is destroying the planet why is the green message so hard to swallow?Jump In On My Newsletter

On this episode of TEKTOK, powered by Supply Chain Now, we bring two important initiatives together DIGITAL SUPPLY CHAIN STRATEGIES and SUSTAINABILITY as host Karin Bursa welcomes Tom Raftery, Global VP, Futurist & Innovation Evangelist at SAP. Are you keeping pace with your customer's wants and needs? Supply chain plays a critical role in sustainability because everything from how a product is designed, to the materials used, the packaging, production and movement of goods to market represent sustainable opportunities right through to disposal or reuse of those goods in a circular economy. Upcoming Events & Resources Mentioned in this Episode: Subscribe to TEKTOK and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Register for “The Opportunity for Industry 4.0 is Now” Webinar with SAP: https://register.gotowebinar.com/register/1222439639845251596 Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our Highlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org This episode was hosted by Karin Bursa. For additional information, visit our dedicated show page at: https://supplychainnow.com/episode-589.

On this episode of TEKTOK, powered by Supply Chain Now, we bring two important initiatives together DIGITAL SUPPLY CHAIN STRATEGIES and SUSTAINABILITY as host Karin Bursa welcomes Tom Raftery, Global VP, Futurist & Innovation Evangelist at SAP. Are you keeping pace with your customer's wants and needs? Supply chain plays a critical role in sustainability because everything from how a product is designed, to the materials used, the packaging, production and movement of goods to market represent sustainable opportunities right through to disposal or reuse of those goods in a circular economy. Upcoming Events & Resources Mentioned in this Episode: Subscribe to TEKTOK and ALL Supply Chain Now Programming Here: https://supplychainnowradio.com/subscribe Register for “The Opportunity for Industry 4.0 is Now” Webinar with SAP: https://register.gotowebinar.com/register/1222439639845251596 Download the Q4 2020 U.S. Bank Freight Payment Index: https://freight.usbank.com/?es=a255&a=20 Learn more about our Highlighted Non-Profit Making it Happen for Q1, Truckers Against Trafficking: https://truckersagainsttrafficking.org This episode was hosted by Karin Bursa. For additional information, visit our dedicated show page at: https://supplychainnow.com/episode-589.

On this episode, Jacob speaks with Tom Raftery. Tom is a Global VP, Futurist, Podcaster and Innovation Evangelist for SAP. They talk about SAP's Climate 21 initiative, the economics of renewable energy and the important role water plays in the sustainability conversation. Timestamps:  00:00 Intro 02:21 What's the craic with COVID?11:26 SAP Climate 21 initiative 24:01 The economics of climate change + renewable energy38:14 Water43:18 What to eat in Seville  44:35 Outro  Check out Tom's Podcasts here:  Digital Supply Chain Podcast: https://plinkhq.com/i/1466599957?to=page (https://plinkhq.com/i/1466599957?to=page) Climate 21 Podcast: https://www.climate21podcast.com/ (https://www.climate21podcast.com/) Subscribe to the podcast so you don't miss any new episodes!  We put out new episodes every other Monday   Questions? Reach out at: info@perchperspectives.com

 Tiffani Bova is the Global Customer Growth and Innovation Evangelist at Salesforce. She has led massive revenue-producing divisions for startups and Fortune 500 companies which is why car sales people around the world need to pay attention to her wisdom. In this episode of Friday Fire, Michael shares his commentary about Tiffani's famous quote, "How you sell matters. What your process is, matters. But how your customers feel when they engage with you matters more." Think about how you can apply this to your career in the car business, and how it applies to increasing the lifetime value of your customer base. As a car sales professional, you're able to do more than just spew off features and benefits. You can build real relationships that span generations. Access the full show notes, timestamps, resources and more at http://www.thedealerplaybook.com/episodes Have questions, comments, or feedback? Drop us a line at michael@thedealerplaybook.com! Connect with Michael Cirillo on LinkedIn: https://www.linkedin.com/in/michaelcirillo Apply to the exclusive DPB PRO Facebook group where you'll get access to live mastermind calls, training, collaboration, and accountability that will take your career to the next level: https://www.facebook.com/groups/dpbpro

  How far back was the funnel invented? Go ahead, give your best guess. 1920s? 30s? 2000? What's the answer? Give up?  The funnel has been around since the 1890s. Which means that the way that we think about the funnel hopefully has changed in the 100+ years it's been around. But for a lot of organizations, they're still looking at the funnel in the same tired way.  Shove as much as you can in the top and hope that you get some good stuff at the bottom.  Tiffani Bova, Customer Growth and Innovation Evangelist at Salesforce, was on the show recently to talk about her new book GrowthIQ, and why she can't stand the funnel in the first place. ----- P.S. -  We've released a book!  Check it out: ABM is B2B. And the best part, profits benefit New Story Charity!

Tiffani Bova is a legend in tech sales. She spent 10 years working at Gartner and is now using her skills to get people to think differently about how they interact with their customers as the Global Customer Growth and Innovation Evangelist at Salesforce. As an executive at one of the hottest companies across the globe, Tiffani has captured many of her best practices and recently released the Wall Street Journal Bestseller, Growth IQ. Tiffani shares more on her career and her incredible experiences as she catches up with Thor in this episode of The Business Thorcast.

Tiffani Bova is on the forefront of Sales, Marketing & Customer Experience in the world today. She is the Global Customer Growth and Innovation Evangelist at Salesforce.com. Her podcast, “What's Next?”, has featured key names like Arianna Huffington, Dan Pink & Seth Godin. She has given 300+ keynote presentations around the world to 300,000+ people. She is also the author of her new book: “Growth IQ: Get Smarter About The Decisions That Will Make or Break Your Business." In this episode, we talk about her career in sales, her book launch, how she "slows down to speed up" and how millennials can grow their business and personal brand. Listen Here: iTunes Google Play Stitcher Connect with Tiffani: Site  Book Podcast LinkedIn  Twitter  Sign up for the weekly Millennial Momentum Newsletter. No BS, All hustle

Welcome to episode #578 of Six Pixels Of Separation - The Mirum Podcast.  Here it is: Six Pixels Of Separation - The Mirum Podcast - Episode #578 - Host: Mitch Joel. Everyone talks about innovation, and how real success comes from the brands that do innovate. But innovation is like Jello. It's hard to define, and it is even harder for most brands to wrap their hands around. Tiffani Bova is here to help. Tiffani is the Global Customer Growth and Innovation Evangelist for Salesforce, and is focused on helping companies reimagine how they can not only grow bigger, but grow better with innovative business models and technology. She is an influential leader and keynote speaker. She is recognized as a strong influence in the IT industry focused on teaching the most powerful competitive advantage for any business today - how to create a high growth culture which is able to maintain performance while pushing to adapt to the new realities of the market. Prior to working with Salesforce she was a VP, Distinguished Analyst and Research Fellow at Gartner. Bova has also lived in the fast lane of high tech, leading sales organizations. Struggling with innovation? Start here. Enjoy the conversation...  Running time: 54:56. Hello from beautiful Montreal. Subscribe over at iTunes. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. or you can connect on LinkedIn. ...or on twitter. Six Pixels of Separation the book is now available. CTRL ALT Delete is now available too! Here is my conversation with Tiffani Bova. Salesforce. Follow Tiffani on Twitter. This week's music: David Usher 'St. Lawrence River'. Download the Podcast here: Six Pixels Of Separation - The Mirum Podcast - Episode #578 - Host: Mitch Joel. Tags: advertising advertising podcast audio blog blogging brand branding business blog business book business podcast business thinker david usher digital marketing digital marketing agency digital marketing blog facebook gartner google innovation itunes j walter thompson jwt leadership podcast management podcast marketing marketing blog marketing podcast mirum mirum agency mirum agency blog mirum blog mirum podcast salesforce social media tiffani bova twitter wpp