Podcasts about ticketcity

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Best podcasts about ticketcity

Latest podcast episodes about ticketcity

Top Business Leaders Show
[SpotOn Series] Igniting Restaurant Passion with Randy Cohen of Z'Tejas

Top Business Leaders Show

Play Episode Listen Later Dec 4, 2024 19:59


Randy Cohen is the Chief Energizing Officer at Z'Tejas, a Tex-Mex restaurant chain with locations in and around Austin, TX and Phoenix, AZ. He's also the Chief Energizing Officer and Founder of TicketCity, a leading ticket brokerage company providing access to major sporting events worldwide. Throughout his career, he has made significant contributions to both industries, notably maintaining TicketCity's reputation for reliability and Z'Tejas' iconic status in the Tex-Mex cuisine scene for over three decades. In this episode… The restaurant industry is a challenging and dynamic field that requires constant adaptation and innovation. What does it take to successfully own and operate multiple restaurant locations while maintaining a positive and energetic atmosphere? According to Randy Cohen, whose mission is to infuse his Z'Tejas restaurant locations with positive energy, the key to success in the restaurant industry lies in creating memorable experiences for guests. He emphasizes the importance of delighting customers, focusing on culture, and maintaining a high level of energy and commitment. Randy stresses that while the food and service are crucial, what truly matters is how guests feel when they leave the restaurant. On this episode of the Top Business Leaders Show, Rise25's Chad Franzen chats with Randy Cohen, Chief Energizing Officer at Z'Tejas, about his journey from the ticket industry to restaurant ownership. Randy discusses the challenges of running restaurants, the impact of COVID-19, his books on business success, and the rewards of creating positive dining experiences. He also shares insights from his background in hospitality and his approach to leadership.

Beyond A Million
036: Z'Tejas, Scaling to $100M, Empowering Staff, and Creating a Culture of Trust with Randy Cohen

Beyond A Million

Play Episode Listen Later Aug 25, 2022 33:54


Randy Cohen is the owner of Z'Tejas (a renowned TexMex chain in Austin) as well as the Founder and Chief Energizing Officer (CEO) of TicketCity. He started TicketCity in 1990 with the goal to make it easier for fans to get tickets to their favorite events. Since then, the company has grown into one of the largest privately held ticket marketplaces in the world. By 96' he had reached $12M in sales. As the internet took off, and with the acquisition of SoldOut.com, company revenues surpassed $100M.  In this episode, Randy shares the story of starting and scaling TicketCity into the company it is today. We discuss the challenges of running an event based business during Covid and how he kept all his staff happy and employed, despite being hit hard. We also dig into Randy's framework for building a culture of trust and empowering staff to make decisions on their own, while serving customers at the highest level.  Key Takeaways with Randy Cohen The story of how TicketCity started and scaled its first $12M in sales by 1996. By 2000 the company reached $100M after acquiring SoldOut.com. Why Randy bought a failing restaurant and his philosophy around taking a chance on people who have a passion to win. How Randy navigated the struggle of running 2 event based businesses during Covid, without letting any staff go. The core values Randy instills in all of his staff that empowers them to make decisions on their own. The power of a morning huddle and how Randy energizes the people around him to be the best version of themselves. Subscribe to the Podcast We hope you enjoy this episode and that you find some golden nuggets within this interview. Trust us, it's there! If you want episodes delivered straight to your inbox, consider subscribing to the show and we'll email you each time a new episode is released! Thanks for tuning it & keep being awesome. BAM!

Scaling Up Business Podcast
310: Randy Cohen — Secrets of Swagger

Scaling Up Business Podcast

Play Episode Listen Later May 18, 2022 38:19


This week's episode is all about swagger! It's about you, your attitude, and the impact it can make on you and everyone around you. It's a leadership conversation with a guest who has a passion for life.   Randy Cohen is an entrepreneur, restaurateur, author, speaker, investor, philanthropist, and successful business owner. Randy founded the online ticket reseller, TicketCity, in 1990. He serves as TicketCity's Chief Energizing Officer and is one of the most well-known and successful entrepreneurs in the secondary ticket markets. He is the owner of Z Tejas Southwestern Grill, a thriving chain of restaurants in Arizona and Texas.   From his very first sales with TicketCity to a memorable experience at the 1996 Atlanta Olympics, Randy has been a leader who sets the example of going above and beyond. He is living proof that a leader who is authentic, sincere, humble, and kind is a leader who is going to win.   Randy's goal is to be the energetic, rising tide that lifts everyone around him, but how he does that may not be the way that you should do it. Everyone brings their own brand of swagger, and when it's done right, everyone wins.   Adversity is an inevitable part of leadership, but his goal is always to do the right thing long after the feeling of doing it leaves. Even when his company couldn't deliver the Super Bowl tickets they promised, or when COVID-19 took them to zero ticket sales, Randy has met angry customers head-on with an open heart and a willingness to confront the good, the bad, and the ugly.   Interview Links: Sponsored by: Bit.ly/clariontech Randy on Twitter Email Randy Secrets of Swagger: How to Own Your Cool in Life and Business, by Randy Cohen   Resources: 20,000 Scaleups Scaling Up Summits (Select Bill Gallagher as your coach during registration for a discount.) Bill on YouTube   Did you enjoy today's episode? If so, then head over to iTunes and leave a review. Help other business leaders discover the Scaling Up Business Podcast so they, too, can benefit from the ideas shared in these podcasts.   Scaling Up is the best-selling book by Verne Harnish and our team for Gazelles Coaching, on how the fastest-growing companies succeed where so many others fail. My name is Bill Gallagher, host of the Scaling Up Business Podcast and a leading Gazelles Coach. Gazelles is the term we use for fast-growing companies.   We help leadership teams with 4 Decisions around People, Strategy, Execution, and Cash so that they can Scale Up successfully and beat the odds of business growth success. Scaling Up for Gazelles companies is based on the Rockefeller Habits 2.0 (from Verne's original best-selling business book, Mastering the Rockefeller Habits).  

The Jeff Ward Show
Jeff Ward w/ TicketCity's Randy Cohen: Live entertainment, post-COVID.

The Jeff Ward Show

Play Episode Listen Later Nov 12, 2020 19:28


Listen to The Jeff Ward Show on weekdays, LIVE from 9a- noon Central, or the replay from 3-6p, at jeffwardshow.com. Follow @jeffwardshow on Twitter, subscribe to the Jeff Ward Show podcast, and text/ email comments anytime to comments@jeffwardshow.com. See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

The Jeff Ward Show
Jeff Ward w/ TicketCity's Randy Cohen: Live entertainment, post-COVID.

The Jeff Ward Show

Play Episode Listen Later Nov 12, 2020 19:29


Listen to The Jeff Ward Show on weekdays, LIVE from 9a- noon Central, or the replay from 3-6p, at jeffwardshow.com. Follow @jeffwardshow on Twitter, subscribe to the Jeff Ward Show podcast, and text/ email comments anytime to comments@jeffwardshow.com. See omnystudio.com/listener for privacy information. See omnystudio.com/listener for privacy information.

Dave Wakeman's The Business of Fun Podcast
Episode 48: Caroline Gibbs

Dave Wakeman's The Business of Fun Podcast

Play Episode Listen Later Feb 12, 2019 46:48


Today's episode is brought to you by Booking Protect: the global leader's in refund protection.  Any Listing! Any Sector! Any Where!  Booking Protect has you covered with the world's most comprehensive refund protection product.  To find out how you and your organization can offer you customers a better buying experience, more peace of mind, and you can create a new stream of revenue for your organization, visit www.bookingprotect.com. Today's guest is Caroline Gibbs. She is the Chief Purchasing Officer at TicketCity.  We get into a lot of interesting areas today including: *Value of the secondary market.  * What makes a good or bad partner. * Impact of partnerships. *The NATB. * Consolidation And a lot more.  Make sure you follow Caroline on Twitter. For "The Business of Fun" listeners, I'm rolling out a new idea off the back of my revenue workshop at INTIX.  The first 5 listeners to email me at dave@davewakeman.com will get a free 30-minute revenue consultation. We will cover your value, where the money comes into your business, are you leaving money on the table, and more.   

Second in Command: The Chief Behind the Chief
Ep. 35 – TicketCity President, Zach Anderson

Second in Command: The Chief Behind the Chief

Play Episode Listen Later Nov 30, 2018 44:43


Some of us have come to a point where we desperately wanted to get tickets to see a show or have an experience, especially when these things are selling out. Zach Anderson, the President of TicketCity, is in the service business of bringing people to see these events. TicketCity is a trusted ticket resale service … The post Ep. 35 – TicketCity President, Zach Anderson appeared first on COO Alliance.

Dave Wakeman's The Business of Fun Podcast
Episode 21: Mike Guiffre

Dave Wakeman's The Business of Fun Podcast

Play Episode Listen Later Aug 20, 2018 64:58


This episode is brought to you by Booking Protect, the global leader in refund protection. Visit www.bookingprotect.com to find out how you can offer your fans more peace of mind in their ticket buying, how offering refund protection improves the customer experience, and how partnering with Booking Protect can give your organization a new line of revenue.  Today's episode is one I think you will love and likely one that many of you have been waiting on because I am talking with Mike Guiffre, SVP of Business Development with SuiteHop.  Mike is like me in that he doesn't have time for the status quo or the way things have always been done.  You'll know Mike from his time with TicketCity, the AAC in Dallas, and the Penguins.  In this episode, we cover a lot of topics like: * Pricing * The secondary market * Digital marketing * Discounts * Wise and unwise decision making * Leadership And a whole lot more.  You can find Mike on Twitter and LinkedIn.     

Business Done Differently with Jesse Cole
146 : Randy Cohen - Show Up with Swagger

Business Done Differently with Jesse Cole

Play Episode Listen Later Jul 9, 2018 43:46


Randy Cohen is the CEO of TicketCity, one of the largest ticket reselling companies in the country. Since its founding in 1990, the company has served over one million customers and sold over four million tickets. Today, Randy joins Jesse Cole to talk about how he's committed to showing up with swagger in everything he does for his customers and employees. His books, Ticket to the Limit and Show Up With Swagger detail his blueprint to success. "Don't be afraid to take chances. You gotta be the one head above the sea of heads that stand out." - Randy Cohen Randy Cohen - Chief Energizing Officer As the CEO of TicketCity, Randy has always owned up to the title, living and breathing it like the hundred-mile whirlwind that he is. With an energy that is higher than that of an average person, he is able to run his business the way it's meant to be handled. Energy is contagious. Randy admits that his philosophy of jazzing everyone up, creating an inclusive atmosphere that breathes energy, is the very key to his company's success. His employees average twenty-two years in the company and while they're empowered to do what they want, Randy makes it a point to share his energy with them. Showing Up with Swagger Great communication with your team is important for any business to trailblaze. You share with them your wins and challenges and build a culture of trust by maintaining communication. Charisma helps achieve effective communication. But being present, showing up every single day and being available for your employees when they need you is just as significant. "You're true to your heart. You show up every day... That's a big part of it—being there for everyone when they need you." - Randy Cohen Taking Chances is a Must While TicketCity went viral one ball game, it's difficult to find lightning-in-a-bottle moments that present as opportunities to draw attention. But a huge investment you need to make in order to stand out is to capitalize on risks and chances. It is in realizing how risk-taking goes a long way that will ultimately determine your fate. "At the end of the day, if you can win on seven, tie on two, and lose on one in any deal that you're doing, I think you'll come out way ahead." - Randy Cohen Final Four 1. What have you done to stand out in business and in life? "Showing up, the WOO WOO philosophy, making it fun, and really, caring and keeping it real and trying to make a difference." 2. What advice would you give someone to stand out in business and in life? "Do what you say you're gonna do long after the feeling leaves you. When you say you're gonna do something, do it. Don't come up with excuses. Get it done." 3. What is the best advice you received? "Love what you do, do it well, and keep on doing it." 4. How do you want to be remembered? "So on the tombstone. You know what, if it just says, 'WOO WOO' with a couple of exclamation points and me pointing with both my fingers at you in front of me, I'm there. In it to win it." To hear more about Randy Cohen's WOO WOO philosophy and the secrets to showing up with swagger, download and listen to the show! Learn more from Randy Cohen: Book - Show Up With Swagger TicketCity Follow him on Twitter Jesse loves connecting and hearing from his listeners: Like him on Facebook Find Your Yellow Tux Book - Find Your Yellow Tux Jesse Cole is a passionate and engaging business leader sharing other leaders messages, tips and fresh ideas on Business Done Differently. Subscribe to hear more front runners doing it differently and remember to leave him a rating and review on iTunes. Thanks to Podcast Pilot for the editing, show notes and publication. They take care of it all!

Scaling Up Business Podcast
065: Randy Cohen - Get Your Business Swagger On

Scaling Up Business Podcast

Play Episode Listen Later Aug 30, 2017 31:28


Randy Cohen is the Founder & Chief Energizing Officer for TicketCity Management. Randy is also the author of  Secrets of Swagger, a book to help guide business owners and entrepreneurs through the process of understanding, and obtaining, confidence. Do you struggle with getting your swagger on? This week’s guest knows a thing or two about being cool, calm, and confident. Find out how you can obtain these seemingly unattainable traits with guest Randy Cohen on this week’s episode! Randy first started TicketCity 27 years ago. He took his life savings of $1,200 and bought 200 $6 sports tickets, which he later resold for $15 a piece. From there, he slowly built his business up and now he has a $150 million operation. How does Randy cultivate swagger in his life and in his business? It all started when he had an epiphany of what TicketCity was all about. What is your company about and how are you making a difference? When you know these answers, and are passionate about them, you can effectively rally your troops and lead them in the right direction for your company. One of the secrets to swagger is finding your passion in life. That’s just one part of it though. You still have to walk the walk and talk the talk. People respect a leader who gets his hands dirty. Keep in mind, there are different levels of swagger too. There is not a one-size-fits-all approach to swagger. You might be brilliant at what you do and have an intelligence swagger about you. You might be highly competitive and have a competitive swagger about you. Richard Branson, Lady Gaga, and George Clooney all have different types of swagger. People with swagger typically have a couple of these  things: Passion, Collaboration, Charisma, Commitment, Courage, Coolness, Competitiveness, Character, and Creativity. How can you obtain some of these things? Well, you certainly should not fake it till you make it. That’s not how you obtain swagger. Walk the talk of something that’s really important to you, something you really care about. You get swagger by working on something truly meaningful to you and showing up, being committed, to that every single day.   Interview Links: Ticketcity.com Secrets of Swagger: How to Own Your Cool in Life and Business, by Randy Cohen   More Resources: Scaling Up for Business Growth Workshops: Take the first step to mastering the Rockefeller Habits by attending one of our workshops. Scaling Up Website Gazelles Website Bill on YouTube  

The Small Business Radio Show
#414 Randy Cohen Shows Us How to Own Our Swagger in Life and Business

The Small Business Radio Show

Play Episode Listen Later Jan 27, 2017 54:23


Segment 1: Randy Cohen has more than 25 years of CEO experience and significant expertise in entrepreneurial ventures. He grew his current company from infancy to $70M in revenue, high profitability, and global prominence as a market leader. In 1990, Cohen founded TicketCity. Seven years later, he launched the ticket industry's first e-commerce website devoted to major sporting and entertainment events. He is the author of the new book “Secret Swagger: How to Own Your Cool in Life and Business”.Segment 2: Trevor Otts is the cofounder of the Peak Performers Institute.Segment 3: David Thomas Roberts has been in business for himself since the age of twenty-one.  Inspired by his four children, Roberts recently released his inaugural unconventional business book titled, “Unemployable! How to be Successfully Unemployed Your Entire Life.”Segment 4: Seth Buechley is a serial-entrepreneur and business founder. He is the author of “Ambition: Leading with Gratitude”. Segment 5: John Martorana is expert in growing businesses and organizations through bold marketing and communications programs. At Oxford Communication, John takes the lead on engagement oversight, strategic planning, and client leadership. Sponsored by Nextiva and Microsoft.

The Tao of Sports Podcast – The Definitive Sports, Marketing, Business Industry News Podcast

It's no longer just the role of the secondary market, but of the entire revenue stream via distribution channels, that gets discussed with Mike Guiffre, Vice President at TicketCity. Guiffre has been on the podcast prior, Ep. 461, but now, as a member of the secondary market, Guiffre has the distinction of working for both primary and secondary marketplaces. As Guiffre explains, there may not be a difference between primary and secondary anymore, simply more options for the consumer to purchase tickets from. Guiffre talks about some of the methods that franchises have employed, questioning the efficiency of hiring a slew of sales reps to make 100 phone calls per day, and what options lay ahead for franchise executives in general. Twitter: @mjguff

The Tao of Sports Podcast – The Definitive Sports, Marketing, Business Industry News Podcast

Randy Cohen isn't just a CEO, he's the Chief Energizing Officer of TicketCity, a secondary market broker that has lasted over 25 years in the business. Cohen relates his story in two formats, both in the conversation of the podcast as well as an autography "Ticket To The Limit" in which Cohen details taking his $1,200 life savings and betting himself, by investing in No. 3 Texas Longhorn's men's basketball tickets tickets in 1990, selling those $6 tickets for $15 each. Cohen has built a larger than life persona and empire, with employees who have averaged 19 years with the company, which now generates over $100 million in revenue. Cohen expands on his thoughts about the primary and secondary, as well as some of the legal ramifications coming down the pike with the class action lawsuits in California and New Jersey. Twitter: @TicketCity

NTXGame
RF Sports Radio: Bowl Game Special(Armed Forces, TicketCity, & CottonBowl)

NTXGame

Play Episode Listen Later Jan 3, 2011 90:00


(Audio Gets Better)2011 Armed Forces Bowl, 2011 Ticket City Bowl, 2011 Cotton Bowl, Interviews with Players & Coaches