Tradeoffs

Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.

In this episode of Tradeoffs, Patrick and Hiten talk about support systems, filtering advice, and when to end relationships.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about sales, eliminating excuses, predicting leaders, and end of year planning.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

This episode of Tradeoffs is a big one.Hiten Shah, co-founder of FYI and Product Habits, and ProfitWell's Patrick Campbell are tearing down the two biggest players in office productivity software: G Suite and Microsoft Office 365. With 36 years of experience and more than 180 million active monthly users, Office 365 dominated the market for more than 20 years. Going up against the only major player in the market must have seemed like a formidable task when G Suite came on the scene in 2006, but its native cloud platform is now Office 365's major competitor.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about saying Churn a lot, strategic vs tactical churn, and much more.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

We're tackling another big name in this week's episode of Tradeoffs — music and audio content streaming provider Spotify. Hiten and I sit down to talk through Spotify's successes and think about what they need to do to maintain their leading position in the market. It's an interesting topic as, until now, Spotify's maintained a singular focus on music discovery as their core value proposition.The Tradeoffs Even though listeners have a myriad of listening choices, 42% of them don't actually engage with the product every day. Spotify needs to find ways to pull in those users and increase engagement without alienating their core customer base. Freemium acquisition built a huge base of users who are monetized through ads. There are additional revenue opportunities outside of music streaming and discovery that can convert these users but will require Spotify to move away from consumerized thinking. Spotify is known as one of the top curators of music and audio content. Much like Netflix has already done, they'll need to differentiate their brand with original content as new niche streaming services flood the market. This will require changing how they think about commoditizing their product. This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about beards, MBAs, product strategy, nuptials Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about pricing and packaging missteps, managed transparency, and aligning with value.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about the great resignation, social purpose, and the triteness of twitter.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about  reliability, events, and more.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

[This episode originally aired September 30th, 2019]In this week's episode of Tradeoffs, Hiten and I take a look at the fastest-growing company in SaaS history, Slack. Growing from a startup to a company with 1,664 employees in just five years, Slack is in a unique position to continue leading the charge in online business communication. But their insane growth may actually be hiding big issues for Slack's future.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

[This episode originally aired August 19th, 2019]This week, we're investigating a company that've both looked up to in the past — note-taking and organization powerhouse Evernote. They're an established leader in the market and one of the first movers in the space, but the tradeoffs they've made to get there have put the company in dire straits.The biggest problem Evernote has is product-market fit. As big as Evernote is, they really don't have a handle on what their customers actually want. And while a strong freemium acquisition strategy netted them 225M users, they're not taking advantage of that base at all. As an 11-year-old company, we can assume that they're battling some pretty strong tech debt issues as well, which really isn't a good place to be with so many new competitors entering the market.How can Evernote get themselves back on top? Take a listen to find out.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about founder scaries, Mailchimp, red teaming, and aggressive opinions.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about sales, swag, and alignment.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk all about crypto.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about Afghanistan, mastercard, and NFTsSubscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about covid, onlyfans, and fast.coSubscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Hiten and I take a break from talking about software products to dig into one of today's most controversial rappers: Kanye West. That may sound a bit strange for a product-focused show, but the impact of Kanye's music and personality on the world around him is an interesting example of how powerful personal brand really is. And with a successful musical career, fashion company, and design studio, Kanye definitely knows how to leverage that brand effectively.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about bias, founder naivety, chasing down positioning stigma, and good branding.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about asynchronous communication, product led growth, how to measure value on a product team.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about work-life harmony, incentive alignment, and resentment triggers.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about the grind mindset, sales opps prioritization, and getting over being penny wise pound foolish.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about contraction and expansion product strategy, bootstrapped PTSD, and investor updates.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about market data, roadmapping, and also some valuable framework and tactics.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Hiten and I are talking about something that's near and dear to our hearts—being a transparent company. Spurred by the rise of self-funded companies in tech, transparency, both inside and outside a company, is a defining characteristic for a lot of successful SaaS businesses today. But fostering transparency requires making tradeoffs at every step of the journey.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about the commoditization of security features, WorkOS, Google Smart Chips, and Airbnb.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about pivotting, categories, demand, and much more.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about the evolution of the term employee, tactical onboarding, as well as scale and culture milestones.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about multi-product, product expansion, and tangential product functionality.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about multi-product: when to start and where to adjust, being fanboys of ClickUp, and product prioritization.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about competitive marketing (and the recent Wix campaign), aligning message to audience, respond don't react, and much more.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

[This episode originally aired October 14th, 2019]Can remote companies find success?If you don’t already know, Hiten has founded several successful remote companies and is a strong proponent of the model. I’m still a bit skeptical. But the way Hiten talks about how he builds a remote team did a lot to alleviate my doubts.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about the recent influx of raising, the world of 10x products, strategic investing, and the emotion of raising.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten talk about hiring frameworks, Microsoft's graph buying frenzy, and ADP showing the ease of building software.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this week’s episode, Hiten and Patrick talk about something they both have a lot of experience with: freemium product strategy. With more startups looking into this model every day, they think it’s important to discuss the inherent tradeoffs of using freemium for your business. While both Hiten and Patrick are big proponents of freemium, it’s definitely not the easiest business model to work with if you don’t understand how to make it work.During this conversation, Hiten and Patrick walk through how freemium acts as an acquisition strategy as opposed to a revenue driver, how product teams need to think about things differently, and why it’s important to understand customer psychology when building your own freemium product to make everything work together.Take a listen to learn more. This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten dive deep on organizational maturity, finding the moat, and acquisition newsSubscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of tradeoffs, Patrick and Hiten talk about the shutdown of Indie.vc, what that means for the market at large, the accumulation of tech debt, and the Twitter Super Follow.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten dive deep on all things clarity in terms of remote work, company vision, and categories.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten dive deep on the taking the happy path, first principle thinking, the stake of marketing, and HubSpot's Hustle Acquisition.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten dive deep on the stories we tell ourselves, all things alignment, leveling up through standards, and the secret to clubhouse's success.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten dive deep on what to look for in 2021, defining your virtuous circle, customer development apathy, and a lot more to kick your week into gear.Subscribe to the show to never miss an episode.This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space. 

In this episode of Tradeoffs, Patrick and Hiten take a look at how internal and external transparency result in tradeoffs for both employees and customers.

In this episode of Tradeoffs, Patrick and Hiten talk through Kanye West's personal brand and how he uses creativity and controversy to stay relevant.

In this episode of Tradeoffs, Patrick and Hiten take a look at two titans in the office productivity space, G Suite and Microsoft Office 365.

In this episode of Tradeoffs, Patrick and Hiten talk about a very divisive subject: remote vs. co-located companies.

In this week’s episode of Tradeoffs, Hiten and I take a look at the fastest-growing company in SaaS history: Slack.

In this episode of Tradeoffs, Patrick and Hiten take a look at how the freemium acquisition model uses short -term tradeoffs to bolster long-term goals.

In this episode of Tradeoffs, Patrick and Hiten take a look at how Spotify dominates the streaming music and what tradeoffs they'll need to make to maintain that position.

In this episode of Tradeoffs, Patrick and Hiten take a look at how Evernote's powerful position in the market is precarious after years of making tradeoffs.

Welcome to the first-ever episode of Tradeoffs, where Hiten Shah (of FYI and Product Habits) and Patrick Campbell (of ProfitWell) talk through the product decisions of popular companies and the potential tradeoffs they made as a result. They break down how these choices shaped the growth of these companies and what it means for their future. Starting it off is their conversation about online streaming juggernaut Netflix.

Patrick Campbell and Hiten Shah break down what people think about popular products on their new video show Tradeoffs. They analyzed 1000s of survey responses to understand how people really feel about some of the biggest products on the market.