Podcasts about Raving

Dr. Len Tau, aka the Reviews Doctor, is on the podcast. With Kiera, he goes into the most critical nuts and bolts of making sure your practice stands out (or at least keeps pace with) online reviews amid AI. He explains jargon terms like ranking power and factors and velocity of reviews, whether or not you should actually be responding to reviews of your practice, and a ton more. Visit SuperchargeYourDentalPractice.com and enter the code RAVING to save $100 on registration for Dr. Tau's annual conference. About Dr. Tau Dr. Len Tau thrives on helping practices maximize their online reputation, marketing, and social media strategies. As a speaker, Len is known for his lively and engaging presentations packed with ready-to-use strategies. He regularly travels the country sharing his marketing brilliance and passion for practice growth with audiences. As a consultant, he offers practice leaders with real-world solutions tailored to fit their specific challenges and opportunities. Len loves to help doctors and their teams understand and implement successful online systems to build their practice. He currently serves as general manager of the Dental for Birdeye Reputation Marketing Software. Selected as one of Philadelphia's Top Dentists by Philadelphia Magazine, he continues to experience growth year after year in his fee-for-service practice focusing on general, cosmetic, reconstructive and implant dentistry. Following his father into the dental profession, Len graduated from Tufts University School of Dental Medicine and continues to pursue ongoing continuing education opportunities. He has had the privilege of serving patients for two decades. He is an active member of numerous professional organizations including the American Dental Association, the Pennsylvania Dental Association, the Academy of General Dentistry, the Eastern Dental Society, the Northeast Philadelphia Dental Implant Study Club, and the American Academy of Clear Aligners. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Kiera Dent (00:00) Hello, Dental Team listeners. This is Kiera and today I am so excited. This is one of my dear friends. We've known each other for several years in the industry. I'm super freaking pumped. I'm going actually be at his event next year in September. Little teaser. Stay tuned. He's got an amazing event he does every year in September. I have Dr. Len Tau. He is one of my faves. He is better known ⁓ as an authority in the dental consulting world, reputation marketing, and a practice growth. He's recognized by dentistry today as a top dental consultant for eight straight years.   He is the author of Raving Patients and 100 plus tips to 105 star reviews in a hundred days. Like this man knows how to do it. He's one of my faves. We really do collaborate on so many fun things. After 20 plus years in clinical practice, he now helps dentists nationwide, increase revenue, case acceptance and visibility. He leads the dental vision at BirdEye, hosts the Raving Patients podcast and runs the Supercharger Dental Practice Conference, which is the one I was alluding to that we're gonna be at next year in September, empowering practices to thrive in today's competitive landscape.   He's truly one of my faves. And today we're gonna dig into like, how do you get online reviews? But Len, welcome. I'm so happy to have you on the podcast. How are you today?   Dr. Len Tau (01:06) I'm good, thanks for having me, I'm excited to be here.   Kiera Dent (01:08) Of course. And this just came about because Len like, let's just do a little teaser. You're prepping full like steam ahead right now for your event that's coming up in September in Florida. ⁓ I love like the last time you and I were on the podcast, we talked about you in clinical dentistry. And then we reconnected after some time and you've left the chair, you're living your best life and you full blown gone into the event space. So just like, I know we're gonna get into like online reviews and how AI is changing that it's going to be just a really, really fun episode today. But tell us a little bit like   How is it going from like full blown dentist in the chair to now full blown events, like running these awesome events that we're super excited to be a part. Just kind of give me a little insight to that.   Dr. Len Tau (01:46) Well, it's been, it's been a lot of, a lot of fun. It's been very different, obviously, you know, for 23 years, I practiced dentistry, um, for about 12 of those, 13 of those who was full time. And then I went part time in 2017 until I sold and retired in 2022. Um, but one of the things I've grew up on in dentistry was going to dental events and, the big, the ones, the small ones, you know, all over the country and as a dentist first, and then as a vendor.   Kiera Dent (02:08) Mm-hmm.   Dr. Len Tau (02:15) Um, since 2013 or 14, so a long time in the space. know, one of the things that really hit me was that the events are not really put on very well. They're not, um, you know, whether you, if you're a dentist, there's issues when you're a vendor, there's issues. And I said, you know what? I want to change the game. And, um, one of my goals when I retired from dentistry was to start putting on events. So in 2023, um, in, in September, we did an event in Delray had 208.   Kiera Dent (02:25) Right.   Dr. Len Tau (02:44) Dennis there, 33 sponsors. was, first day was business, second day was marketing. Excuse me. First day was marketing. Second day was business. Had a 13, 14 speakers. It went off better than I could ever imagined. I then moved to the last year in 2024 to Scottsdale. And we were at the Scott Resort and Spa, which is a beautiful hotel and the event was good. It wasn't great. Definitely moving to different coasts.   I felt there was not as much, know, engagement, excitement about the event. So I, my family and my wife and I decided, Hey, we're going to do this. Let's have people come down to me. I live in beautiful, you know, part of Florida. we're having this year's event and the next three of them at super at, ⁓ at pure 66, a brand new hotel, ⁓ in Fort Lauderdale. It's literally half hour from my house, five miles from the airport, easy to get to. So this year event is September 26th and 27th.   Kiera Dent (03:32) Bye.   you   No.   Mm-hmm.   Dr. Len Tau (03:45) We've got 14 speakers, ⁓ mixture of business and marketing. So we've got people talking about social media, about content. We have people talking about saving money on taxes. We're talking about how to become a fee-for-service practice. ⁓ So a lot of different great content and top speakers, Steve Rasner, Paul Goodman, ⁓ Jeff Buski, ⁓ Richard, Rich Maddow. So some real, real heavy hitters. And then some people who people haven't really heard of, Melanie Diesel, who's new in the dental industry.   So, but I like to do it differently and my events are very high end. You come, you're going to see things you probably have never seen before. I give a ton of time to the vendors so the vendors love me because they make sure that they get integration or interaction with the attendees. So you're going to be speaking in 2026, same weekend at September 25th and 26th in 2026, same hotel, pure 66.   Kiera Dent (04:28) Sure.   Yeah.   Dr. Len Tau (04:40) We're ramping things up right now. We're literally a month out from the events. still have people signing up. I still have people wanting to reach out as sponsors. And it's, it's, it's, is the fun time for me. Cause when I'm done, I'm, you know, I get a couple of months of break and then I start promoting 2027 again. So ⁓ it's been a good time. I really enjoy it. And I find that I've kind of ⁓ created something that's very different and the attendees really enjoy it and the vendors really enjoy it. So if I can make everybody happy,   Kiera Dent (04:45) No.   Dr. Len Tau (05:09) That's all I'm looking to do here.   Kiera Dent (05:11) ⁓ and Len, I hope the audience, if they can't see it, they can hear it. I think it's so fun because I mean, I've seen you in different spaces in your career, in your life. And there is just this like giddy, like younger version of Len that I feel is emerging of like, it's like giddy boyhood, like excitement of I'm excited to put these on. I'm excited to do these events. And it just makes me so happy for you. And what I think I'm hearing is yes, attendees are happy. Vendors are happy. But I also hear that Len is very happy and to do something   in dentistry is just very, very fun. It's very exciting. And so we're jazzed. I'm really excited. I love good events. I love great time. I love to help. love business marketing. Everybody can take that. That's not Kiera's jam. Like I, that's why I wanted to bring you on. You guys are very good at marketing. You're very good at that space. but to talk about how to help people have their best lives to grow the practices that they want to grow. I think you and I are so synergistic in that. So we're super excited and I love, I mean, I'm not going to highlight the fact that there were   a couple of sixes in that is September 26 at Pier 66. You guys hopefully like, I like the alliteration. Don't put anything weird on it guys, but I do appreciate that you made it easier. September six and nines flipped upside down are a six. Like hopefully everybody can remember September 26, Pier 66. It'll be a good time in 2026. I mean, we got four lines, so we're okay. We've at least got four sixes, not we didn't end on three, but I really hope an exciting step. We'll make sure we put some info for people.   For this year and for next year, I think it'll be a fun time. Dental A Team will be there, so come hang out with us. ⁓ Len, I'm super excited. I will not spoil secrets, but a lot of the things he told me for the events, I will say he does put his heart and soul into it. So Len, excited about that. Thank you for sharing. Good luck for this year. We're gonna be rooting you on this year and next year. And now let's pivot. Let's go into like your jam. You're in BirdEye, you're in marketing, you're on online reviews. AI has come into the scene. Practices are changing.   I also will say, I hope everybody listens to you of their like succession story. You hung up the hand piece, but you are still full steam ahead in dentistry. And so I hope people see that like there is no path to dentistry. Like you just, it's a, it's a beautiful world that you're in. So let's talk though, online reviews, AI, how is this working? How do we make sure that practices are still being visible? Chat GPT is on, on the prowl.   There are clients signing up with us now that have found us on chat. GPT, which is so random. It's changing how people have been doing things. Walk me through. What are you seeing with these online reviews? The importance, how to bring AI in? Like, let's just kind of go in a rift on how practices can still be visible with AIs. Like just showing up to the scene.   Dr. Len Tau (07:43) So I wanna talk about chat CPT for a second. ⁓ I refer to it as my best friend. ⁓ It helps me edit. No, I haven't named it yet. No, I haven't named it. ⁓ you have?   Kiera Dent (07:50) Have you named it? I've got to just ask Len. Have you named? I have! Me and Chet,   I had a name and now her name is Wanda. I don't know why, I don't even know where Wanda came, but people are like, here, are you hanging out with Wanda again? Cause I agree. Like they're our best friends. So go on Len. I can't wait to hear what you name your Chet GPT cause mine is currently Wanda.   Dr. Len Tau (08:06) I'll have to, I   have to name it now that I have to think of something. ⁓ but no, I started using it. I'm like, this is really helpful and it's only gotten better. And, just to give you an idea is, ⁓ my wife and I, and my son, my son just graduated high school. He's literally just started his freshman year at, university of Florida on a free ride. ⁓ smart, smart ass kid. I'm very proud of him. But, you know, and I travel a ton, but I travel a ton for business and I made a commitment. I think I told you that,   Kiera Dent (08:25) Boo? Yeah.   Dr. Len Tau (08:35) during the summer when he was going away for school, I was not going to travel. So from March to literally next week, beginning of September, I haven't traveled at all for business. we did plan some really great travel for our personal lives. And one of the things we did was we had a cruise, a 17 day cruise to Europe. ⁓ And when I decided I did not want to do the excursions to the cruise, cause they're really expensive and you're with all these people. I prefer to kind of just go and tour myself.   Kiera Dent (08:44) It's awesome.   Dr. Len Tau (09:05) So I use ChatGPT in every city. And I said, I'm going to the city. This is what I'm going to get in. This is the cruise I'm going on. It got the cruise itinerary. And I said, I want to set up private tours in every city with different people. And it helped me pick the best tour guides. They referred me to a website called Tours by Local, which is an amazing website that you can meet people who are local that will take you around.   show you the city and it was amazing. It was amazing. So I thank Chachi PT for doing that because I wouldn't have known about half these things if I didn't do it. And in fact, one of the women, and actually the very first place you went to, which was in Split, Croatia, which was beautiful. I told her that literally that's kind of how I went down this road was I asked Chachi PT, what should I do in Split? And they said, you need to use this tour guide. She's the highest rated tour guide and has the best reviews on tours by local. like,   What's towards by local? And that started this whole thing. So she was, she was amazed to hear that. So, ⁓ I have been using Chad GPT for a long time, like I said, and even now it is people I know type in, know, get me to the best dentists in the area. And it's very much based on reviews. So you have to be a highly rated practice. you may not believe in reviews and if you do, think you're not smart, but you know, if, if you want to be at the forefront of where people are looking,   Kiera Dent (09:58) Yeah.   Yes.   Dr. Len Tau (10:25) You have to generate reviews in a significant amount. Velocity now, which is how often you're getting them, is one of the biggest ranking factors on Google, whether you want to believe chat GPT or not. ⁓ But you have to get reviews. You can't, you know, rest on your laurels and say, well, I have enough because you never have enough. Okay. And, ⁓ and you've got to let Google rank you high. And there's been a big discrepancy in the industry, a big, I don't want to say a misunderstanding.   Kiera Dent (10:43) read.   Dr. Len Tau (10:52) But I've been in the review space now since 2013, so 12 years. And in the past, dentists thought that if they get reviews, they're going to rank. And that's not the way it is anymore. If you have reviews, but don't pay attention to the other ranking factors, you actually don't rank well. And that's a problem. So, chat GPT AI is so important, but you still got to dominate Google. You still got to get to the top of the pages.   And that's really where the direction is going. and if you aren't there now and you are ignoring it, you're never going to get there. So I would love to talk to you about our list in instruct or educate the listeners and viewers of these ranking factors that they need, need to pay attention to, or they're going to be left behind when it comes to ranking on Google.   Kiera Dent (11:27) Yeah.   absolutely. And I'm excited for this too, because, I did notice that you've got to like, AI is just crawling the web. That's where it's getting, it's being taught. It's crawls it. It looks through all of it. And so agreed with you. have a lot of clients and like, we want the secret pill of marketing. And I might get your reviews up. Like it is constant and consistent that if you get those reviews up and you bring pieces to the table, that people literally like that's what's going to rank you higher. So I'm excited, Len to, to dig in deeper because it is like how   getting more reviews, but to hear that there's more beyond just the reviews really can help these offices like get the best bang for their buck, help more practices. And I'm like, it used to be when I first started consulting when I used to tell offices get to like 100 Google reviews. It is now I'm pushing people like five, six, 700 reviews that you need to be getting ranked into. And I don't know if you're seeing like a cutoff line or if it matters on that. So I'm really excited to dive into like, what are the rankings? What are the pieces? Is there a difference? But I'm like now   100 reviews, when I look at somebody I'm like, hmm, like if there's another dental practice that has maybe 400, 500 new clients come on, the first thing I do is I go look them up to see how many reviews do you have? And I'm shocked at how many dental practices actually are not showing up when I Google their names and they're like, no, no, care, we're here. And I'm like, but if I'm a prospective new client that doesn't work in your practice and I don't see you all the time and I just tried to find you and I'm looking for you.   How many patients who are not looking for you are not finding you as well. So yeah, take us away, and I'm super curious, very intrigued by this. It's fascinating. And I'll also say, because AI is new, feel like people got like a reset slate. Like, hey, you can actually get back into the game if you haven't been into the game, if you just start playing now. If you don't, I agree with you. I do think that you will unfortunately get obliterated without trying if you don't get into the game now.   Dr. Len Tau (13:28) 100 % so and I couldn't agree with you more. So the best thing to do here is if you're listening to this, I want you to go to a Google search and I want you to type your practice name in. Okay, so that's the first thing to do. Right.   Kiera Dent (13:39) and not in your office. Don't do it in   your office. Go somewhere else. Like try it somewhere else.   Dr. Len Tau (13:44) Right, well, and 100%, that's another thing is that if you're gonna look up your ranking specifically, you do not wanna do that from your office location, okay? Because you're not gonna get real results. You also wanna go into incognito mode or private browsing mode on your phone or your computer if you're doing that to check ranking. But this is not specifically about ranking. This is more about how you appear online. So go to Google and type in your practice name. Not your name unless it's the name of the practice, but your business name, okay?   Kiera Dent (13:52) Yes.   Mm-hmm.   Dr. Len Tau (14:13) and it doesn't have to be what's registered with the state board. It's how you, when you answer the phone, what you say, okay? Pennsylvania Center for Dental Excellence was my practice name, okay? So you wanna look yourself up. So these are some of the ranking factors that Google looks at. Obviously one of them is your total number of reviews you have. Definitely a ranking factor, but the total number has not been as important as some other factors as well. So.   Kiera Dent (14:20) Mm-hmm.   Dr. Len Tau (14:40) Average number of reviews in the industry right now is about 350. It used to be like 100 was the golden number. Now 350 is the average in the industry. So are you average? Are you below average or are above average? Okay, that's something to look at. The second ranking factor, which is even more important is the velocity of reviews. So how many reviews, how often you're getting them. Okay, so if you're getting once every two weeks, not enough. If you're getting them once every week,   Kiera Dent (14:46) Yes.   Dr. Len Tau (15:10) Not enough. You don't need them every single day, but two or three every single week is ideal. Okay, because you think two or three every week gives you eight to 15 a month times 12 months is 100 reviews a year, which is a nice number. Okay, so you have to have that velocity. All right. Third ranking factor is the total score, your average number of stars. So   I would like you to be anywhere from 4.6 to five stars. Okay. I don't think you have to be only five stars. think there's a negativity related to that. If you're only five star reviews, but I also don't want you to below 4.5. Okay. ⁓ And if you're at 4.3, 4.2, or even 4.1, another better review or two, and you're to be in the threes. And that's really where you don't want to go. Cause you lose a huge percentage of patients who may come in if you're less than four stars. Okay. Another ranking factor.   is the primary category. So how do you know your primary category? If you look under your Google, your name, will say right where the stars is, will say, hopefully dentist in your town or dentist in your county or dentist in your city. Okay. So your primary category should be dentist because we're a dental practice. Okay. If you're an oral surgeon, you may want it to be oral and actual facial surgeon. If you're an endodontist, want it to say endodontist. You don't want it to say dentist if you're a specialist. Okay.   ⁓ That's a big ranking factor and I'll give you an example. I, ⁓ my wife had some plastic surgery over the last couple of years and we were referred to that doctor. So we didn't need to search for him. We were referred to him. went in, we liked him, we used his services. ⁓ And of course, being a plastic surgeon, I talked to him about reviews. He now uses BirdEye, but he had me speak in an event that he holds down here in Boca Raton.   And I talked about this exactly. And I asked everybody, cause it was a small group. What is your primary category? And he goes, he said to me, literally, he says, I'm listed as a nurse practitioner. He wasn't listed as a plastic surgeon. He was listed as a nurse practitioner. So his categories were all messed up. So when you actually typed in plastic surgeon near me, he never showed up because his category was wrong. So primary category is a very important ranking factor as well. Now you also have to make sure your secondary categories are also. ⁓   Kiera Dent (17:15) No.   Dr. Len Tau (17:35) ⁓ under ⁓ are there as well as under the proper categories. So secondary categories, if you're a dentist, dental clinic, teeth whitening services, denture care center, orthodontist, if you're doing aligners, if you're endo, you're doing root canals, you can have endodontist. If you do periodontist, can do periodontist. You want to make sure you have nine secondary categories. Okay, if you don't have them, you want to add them.   Now, how do you add them? It's very easy. You go to Google using ChatGPT or anything and say, how do I add secondary categories to my Google business listing? Okay. It will tell you exactly like a recipe how to do it. You need to add those secondary categories. All right. And if you want help doing it, you can always reach out to me. The last ranking factor, which is really important is making sure that the practices name, address, and phone number is consistent. Okay. So just to be clear, most   website companies do not do local SEO. They do website SEO, which is making sure the website is SEOed so the website ranks higher on the organic rankings. We're talking about getting the Google business page ranking higher, which the website companies are not focused on. So when it comes to the name, address and phone number, is it consistent? You have to be consistent. And this is a Google requirement.   It is not a patient thing. It's not a me thing or you thing. It's a Google requirement that this data is consistent. So the name is obviously important. So if you have the and or the ampersand, you may find things inconsistent. When it comes to the address, if you have, you know, South State Streets, Unit 510, you can have South or S, you can have Street or ST, and then you can have Suite, Unit, Number, or STE.   All these variations need to be consistent. So one of them has to be done and one and stuck with. And then if you are using a tracking number for whatever reason on your Google business listing, you may find your inconsistent there as well. So when you make everything consistent and you get a higher velocity of reviews, guess what happens over time? You rank higher on the maps. And when you rank higher on the maps, you get more visible for patients to find you. So that's where the secret sauce is. And   Not that this is a sales pitch about BirdEye, but that's exactly what BirdEye does. BirdEye does those. We check all those boxes for you. And then what ends up happening is a practices get more reviews. But more importantly, when they ask patients how they find them, they're going to see that they found them because of their ranking online and the reviews drove them to the practice. So that's how this whole thing plays a role in getting a practice more visible and credible.   Kiera Dent (20:06) Thank   Wow. So I was over here like taking a lot of notes, which I really loved. I love the number, the 350 at the average, the velocity, like three to five per week you were saying. It doesn't need to be an everyday, but I do agree like them consistently coming through the total score, the 4.6 to five primary category, secondary category, making sure we have nine. And then you were talking about like the practice name, phone number, all of that has to be consistent. So the addresses have to be the same. And that's going to help you rank higher.   Did I miss anything? Those are my notes, Len. And I'm just curious, like, did I catch them all? Because there was a lot of pieces to consider. And then I have some follow ups as well. So like, did I miss anything in that list?   Dr. Len Tau (21:02) No, I   think you got it all there.   Kiera Dent (21:06) Okay, so hopefully that was a good recap for everybody. If you were listening, I tried to like summarize everything he said, because I really feel that those are super valuable pieces to know. Now, Len, there's a couple of things that happen and I'm very curious of what you've seen. Maybe you know, maybe you don't know. It's just a riff for me genuinely curious over here. Does it impact for the business to respond to the reviews? Because I know there was like a big misnomer out there like for a while, like you have to respond to every single review that helps you rank higher. What's the   What's kind of the lay of the land right now responding to the reviews that come in?   Dr. Len Tau (21:39) So there's been a big push over the years to respond to reviews. And there's also been those naysayers who don't want you to respond to reviews. So I want to make this very clear. When you respond to a review and you acknowledge them as a patient, you are technically violating HIPAA. Okay. Now by the letter of the law, if you do that, you violated HIPAA and can be in trouble. Now in all the years I've been doing this, I've only seen one   Kiera Dent (21:49) Mm-hmm.   Dr. Len Tau (22:08) example of a positive review being responded to and the dentist got in trouble. Okay. So if someone writes a review for you and it's five stars and you say, thank you so much for your feedback. We were glad you had a great experience in our practice. Okay. You technically violated HIPAA there because you acknowledged that they came into the practice. I don't think you'll ever run into any problems with that. I don't, I've never seen any instance when a, when a practice has got into trouble. But again, by the letter of the law, it's a violation.   Here's where the person ran into a problem. Okay. So the review in question, the patient wrote, I'm so happy with my appearance after I went to so-and-so's dental office. I think they were in Texas. The dentist responded, we're so happy that you, thank you so much for your review. We're so happy that you loved our magic needles. Okay. So it, from what I understand is the patient had Botox or   dermal fillers placed and that's what they call their magic needles. So the patient wrote, wrote a letter to the practice saying, I didn't appreciate you letting the world know that I had Botox done and asked for the review response to be taken down, which the dentist immediately did. Took it down and apologized, but it really pissed the patient off and the patient sued the dentist and won. Okay. Because the dentist went out of their way to   Kiera Dent (23:08) Mm-hmm.   Right.   Dr. Len Tau (23:33) you know, release private information that wasn't supposed to be done. So in that case, you shouldn't be doing that. Okay. Now on the same note, I would be very careful responding.   Kiera Dent (23:37) Mm-hmm.   Dr. Len Tau (23:45) to a review that's left by a negative, a negative review that's written by a patient. I would be very careful responding publicly to that because it's very hard to respond without violating HIPAA. So a simple response like, we're sorry to hear about your experience. Please contact the office to discuss the concerns as we're unfortunately unable to comment due to HIPAA release privacy stuff. That's fine. But.   Again, I just not sure it's the best thing to do. So you have to be careful with negative reviews. What it doesn't do is we really haven't found any relationship between responding and ranking. Okay, so you have to, I always leave it up to the people to respond. I like using AI to respond as well, because I think it comes up with HIPAA compliant and really good responses. ⁓ But you have to decide what you want to do for your own practice.   Kiera Dent (24:16) Mm-hmm.   Interesting.   That's actually really helpful to know. ⁓ Okay, good feedback for people to ponder and decide what they want to do on. The second piece is   some people lose their Google My Business and they're not able to be found. ⁓ And I don't know if you have reasons why. I don't know if it's from like a name change or it's inconsistent. So like a lot of offices have a lot of reviews, but when you go to search them, they're hidden on Google My Business. Like it will show up on the person's side, but nobody externally can find it. Do you have any ideas of like what causes that or what offices can do if they're struggling with that?   Dr. Len Tau (25:11) So I want to clarify that what question you asked there. I'm sorry to ask a question when you asked the question was when you say that you're saying that when they search for their Google business listing, they can't find it or when someone is searching for the office, they're not visible on the maps.   Kiera Dent (25:15) Hey, that's okay.   So when they're searching, so if I just go into Google and I type in like my perfect smile, the website might link, but the Google My Business with all, and they might have like 150 Google reviews, like it might be, like they've got them all and the office can see it when they like log in as like, this is, you own this, but they've lost it and it's no longer visible publicly. Do you know what causes that or how they can get that back? It's okay if you don't, I'm just genuinely curious. Cause I know some offices struggle with this, especially with like name changes of practices.   going through different ownerships. ⁓ Some of them have told me it's like when I changed the name of my practice, it no longer showed up. Like we have all these reviews, but we're not showing up. Do you know what causes that or how practices can get back being visible?   Dr. Len Tau (26:02) Yep. Now that you   asked it that way, so that usually means that your Google business listing has been suspended. And if you can't find it on search, but you see it, means it's suspended in most cases. Name changes, address changes, other things you do can cause it to be suspended. There are, if you look up on use chat GPT, ⁓   and say, why is, why can your Google business page be suspended? There is a list of different reasons why it can get suspended. ⁓ if you're getting reviews the wrong way is a big one. So, like you should not be incentivizing for reviews. And I'm talking about incentivizing the patients. You shouldn't be getting reviews in your physical office space because there's IP address conflicts and location services on the patient's phone. So if you're doing that, not only will you can potentially lose reviews, but you can't get it suspended, but you can look on.   Kiera Dent (26:37) Mm-hmm.   Dr. Len Tau (26:55) on chat GPT or Google and just say, what are the reasons that your business page can be suspended? And they're there. So usually you have to ⁓ re-approve it or re-verify that page. And there's certain things you do. You'll have to take a video of yourself in front of the practice, showing the address, showing the name of the business on the door. So there's things you will have to do to get it over to Google. So they'll re-verify you. And then once it happens, there's a good chance they'll unsuspend the listing. But that happens for that reason.   Kiera Dent (27:24) Gotcha. Okay. That's super helpful because I know a few offices have struggled with that. So was just curious for that. All right. This has been so helpful to figure out rankings. It's been helpful to understand. ⁓ My last question as we wrap up today on reviews has been so helpful, Len, is how do offices go about like, what are your recommendations? Yes, bird eye, swell, podium. Like there's a lot of review in Weave. I do, I usually recommend using an external one outside of things. think that they like, if they're just, if that's what they do, they're going to be experts at it.   But how can offices ethically and appropriately, like obviously great patient experience, but how do they increase these Google reviews? What are some of the best tactics you've seen to help these offices out?   Dr. Len Tau (28:04) So being biased, I mean, I'm a true believer in BirdEye because we help with the reviews and the ranking part. ⁓ Swell, which is a great product. know the guys who swell really well. A lot of their doctors don't rank well because they don't focus on the listings part of it or the ranking part of it. ⁓ I'm not a fan of Wee from a review perspective because they swell BirdEye and Podium, make it very easy. Weave doesn't. It's just the way we do it with our three other products. ⁓   I always say this, you can get reviews any way you want. The most effective is gonna be use some software, simple as that. But it all starts with the practice and it all starts with, I like to create a reputation culture in the practice, which means you know that every time a patient comes in the practice, that they're going to be evaluating you and reviewing you potentially. And you've gotta be on your best behavior, you've gotta put a happy smile on your face, you gotta treat them like they're the...   Kiera Dent (28:40) Mm-hmm.   Dr. Len Tau (29:00) king of the world, okay? You gotta roll out the red carpet. And if you don't do that, they may write a bad review, okay? But if you don't create that reputation culture, I think it's gonna be hard to get the practice to really accelerate the reviews. So creating that reputation culture using great verbiage skills. I love calling it feedback, not a review. If you call it a review, it sounds like you're begging for it. ⁓ The feedback conversation is much more comfortable to have. So, you know, it's an interesting situation, but if you don't ask, you don't get.   So you've got to ask. I think if you ask and you combine it with a really good software, you'll get a really good number of reviews. If you don't ask, you don't get. It's that simple.   Kiera Dent (29:30) Mm-hmm.   Yeah.   ⁓ well, that was so great. I appreciate this so much. And it's fun to hear about how AI is helping. It's fun to hear about how you still have to be great on Google. So ⁓ I just appreciate you. I appreciate you being here. I appreciate the knowledge you shared. appreciate for offices. I hope they take action and Len any last thoughts, how people can connect with you if they want more help on this. know ⁓ like truly in my opinion, this is the simplest marketing. Everybody wants to like sexy magic pill of marketing. And I'm like, no, it's like really great experience. Ask for the reviews, ask for the feedback.   like rank so that way people can find you I've had offices that had like three four or five new patients and they're like I need this marketing I need all these things which I'm not here to say not to do it but I will say great reviews will boost you very quickly so Len any last thoughts you've got how people can connect with you because it's been truly just an incredible episode today   Dr. Len Tau (30:26) So ⁓ I'm around the country a lot. So you can always connect with me in person if I'm at some of these events. If you wanna come to Supercharge, you can connect me there. SuperchargeYourDentalPractice.com You can use the code RAVING to save $100 on registration. ⁓ We also have some scholarships available. So if you do wanna come, you can reach out to me personally. So ⁓ my cell phone's all over the internet. The easiest way, if you have any questions, you want advice, you want help, I'm the guy to reach out to. My phone number is 215.   Kiera Dent (30:40) Awesome.   Dr. Len Tau (30:55) 292-2100. And my best email is Len, L-E-N, at drlentau.com, which is D-R-L-E-N-T-A-U.com. And you can email me, you can text me, you can call me, tell me you heard about me here and you need some advice. I'm more than happy to offer it to you. I do it all the time. ⁓ I love when people reach out to me because they know I'm an expert. So I do it kind of as a favor to people. ⁓ But no, you reach out to me, I'm happy to give advice.   Kiera Dent (31:23) amazing. Len, thank you so much for being on the podcast. I'm super excited for Supercharge 2025 and especially 2026. So everybody snag that. And truly, I hope you take action from today's podcast. This is easy ways for you to boost your marketing, be found and seen online. And Len, thank you for joining me today. I truly, truly appreciate you.   Dr. Len Tau (31:41) Thank you for having me, Kiera, I appreciate it.   Kiera Dent (31:43) Of course. And for all of you listening, thank you for listening and I'll catch you next time on the Dental A Team Podcast.  

Bickley and Marotta talk NFL, Bickley Blasts on ASU, and we're joined by Bob Brenly.

This week we're talking about our London Trip to Spotify, Apple and guesting on Olivia Bentley's Private Parts Podcast (watch it below!). We've also got an update to our Ryanair rants & an update on the toxic Peter Andre situ!? WATCH GIRLS OVERHEARD ON PRIVATE PARTS: https://www.youtube.com/watch?v=XE3m02vr15U*WATCH THE LONDON VLOG ON YOUTUBE*https://youtu.be/R_l70UN-KS4UNLOCK OUR *EXTRA* JUICY BONUS EPISODE ON PATREON: https://www.patreon.com/c/GirlsOverheardJoin the group chat and 07428957885 and send us your stories, dilemmas and anything you want us to chat about! Spotify: https://open.spotify.com/show/2aOtGuxPxIenVDwmUwWjOhPatreon: https://www.patreon.com/c/GirlsOverheardGirls Overheard Insta: https://www.instagram.com/girlsoverheardGirls Overheard TikTok: https://www.tiktok.com/@girlsoverheard Ash: https://www.instagram.com/mamareid/Eilidh: https://www.instagram.com/eilidhwells/Lauren: https://www.instagram.com/lauren.fairbairn/FAQHow do I send a message in to you guys?The best way is to WhatsApp or message us on 07428957885! You can send us a text, a voice note or even any TikToks you want us to chat about! And don't worry, we will always keep you anonymous!How many episodes do you release every week?We put out our main episode on a Monday and our bonus episode, Confession Sessions goes out every Wednesday! This one has even more stories and juicier gossip so it's available for our Patreon Rat Pack. Join us over there and you'll get access to our forums, first access to live show tix and more! When is your next live show? We haven't announced any live shows for 2025 but any new dates will always be announced on Confession Sessions first so make sure you're on there!Where can I find you on socials?We're on Instagram and TikTok as @girlsoverheard so come join us! Email: girlsoverheardpodcast@gmail.com

To start of a new season of "Raving Geeks," Hosts Christian Valk and Carter Salley sit down to talk about the recently announced game, 'Lego batman: Legacy of the Dark Knight.' The two talk about the surprising return of the cape crusader in brick form and the details already known about the game.

Slipmatt's journey took him from school discos to illegal warehouse raves… and all the way to Top of the Pops. As one half of SL2, he helped shape the sound of early UK rave — with tunes like On a Ragga Tip becoming anthems of a generation. In this episode, Slipmatt shares stories from 35+ years at the heart of dance music — from the birth of Raindance to emotional sets in Japan, Ibiza madness, and why he still avoids agents to this day.This is the eventful life of DJ SlipmattYouTube: Dodge WoodallInstagram: @Dodge.WoodallWebsite: DodgeWoodall.comTikTok: @DodgeWoodallLinkedIn: @DodgeWoodall Hosted on Acast. See acast.com/privacy for more information.

We're taking the plunge with the cult underwater, scifi series, Seaquest DSV (1993-96). Along the way Paul reveals that he hoovers salt like a Star Trek monster, Colin is impressed by a plastic dolphin, and we both reveal our fear of being trapped in a tin can with a load of seamen.

Kirk Field has lived a life most ravers could only dream of — from blagging his way into acid house nights to touring with The Prodigy and throwing wild Snowbombing parties with Liam Gallagher. In this episode, Kirk shares some of his wildest stories from the frontline of rave culture — including the time he turned down Ed Sheeran, ran riot at European ski festivals, and survived the madness of the '90s dance scene.This is the eventful life of Mr Kirk FieldFor Kirk's book & Lie shows: https://www.kirkfield.net/podcastYouTube: Dodge WoodallInstagram: @Dodge.WoodallWebsite: DodgeWoodall.comTikTok: @DodgeWoodallLinkedIn: @DodgeWoodall Hosted on Acast. See acast.com/privacy for more information.

Mastering the art of referral partnerships can propel your business to new heights, transforming how you connect, collaborate, and scale.   In this episode of Sharkpreneur, Seth Greene speaks with Brandon Barnum, CEO of HOA.com and bestselling author. He shares his inspiring journey from a struggling single dad to a successful entrepreneur who grew multiple businesses through raving referrals. With over 5 million business professionals impacted, Brandon now focuses on helping homeowners and businesses build lasting relationships through powerful referral networks. Listen as he reveals his secrets to creating thriving partnerships and how anyone can achieve exponential growth by leveraging trust and community.   Key Takeaways: → Why HOA.com is on a mission to connect professionals with homeowners in trusted local partnerships. → The role of AI and automation in scaling businesses and maintaining effective communication. → The difference between networking and referral partnerships, and why referral partnerships are more effective. → Insights on how real estate professionals can turn vendors into proactive partners to maximize their referral potential. → The importance of identifying and nurturing relationships with people already serving your idea clients.   Brandon Barnum is a serial entrepreneur and referral-marketing expert best known as CEO of HOA.com—the platform bringing together all 375,000 U.S. homeowner associations under the banner of “Unity Through Community.” Over three decades, he has launched and expanded multiple tech ventures and referral networks that serve over 5 million business professionals worldwide. Through his bestselling Raving Referrals books, practical workshops, and a national network of certified trainers, Brandon helps real estate agents, home-service professionals, and purpose-driven entrepreneurs increase their income, influence, and impact.   Connect With Brandon: HOA.com RavingReferrals.com X Facebook LinkedIn   Learn more about your ad choices. Visit megaphone.fm/adchoices

My guest is Katharin Ahrend, co-managing director of the Clubcommission Berlin, a pivotal force in protecting and shaping the city's club scene. Born in East Germany just before the fall of the Wall, Katharin grew up navigating the grey zones of youth culture, rave spaces, and political shifts.We talk about everything from abandoned buildings turned dance floors to her journey into cultural policy. Katharin opens up about leadership in male-dominated spaces and her deep-rooted belief that club culture is culture. Beautiful, political, and essential, especially in times of division and crisis.If you've ever danced all night and felt something shift or wondered what it takes to protect that freedom, this episode is for you.And if you love this episode, leave a review, send it to a friend, or just hit replay.Read more about the Women Authors of Achievement (WAA) Podcast via waa.berlin/aboutFollow us on Instagram & find us on LinkedInSubscribe to our newsletter via waa.berlin/newsletter ★ Support this podcast on Patreon ★

Hey, today’s one of those days where I just want to vent and chat about all the latest entertainment, pop culture, and my life. What’s been on your mind? Let’s share our thoughts and have a good ol’ rant and rave session! Erik Griffin http://www.erikgriffin.com https://www.patreon.com/ErikGriffin http://twitch.tv/erikgriffingaming https://all-things-erik-griffin.creator-spring.com

T Lo look at the Colbert Late Night cancellation and what it says about this moment, both culturally and politically. Then they unpack all of the privacy and social media issues surrounding the cheating CEO at the Coldplay concert and all of the fan drama surrounding Pedro Pascal's former stylist. Finally, it's another rant about the increasingly pointless "And Just Like That..."

This week we're diving headfirst into the world of extraordinary customer and employee experiences with my dear friend and international guest, Marc Haine, all the way from beautiful Edmonton, Canada. With over 30 years in hospitality, retail, and customer-facing industries, Marc brings a wealth of experience as a strategist, keynote speaker, consultant, and author of Lights, Camera, Action. Marc and I explore what it truly takes to build a service culture that's notonly sustainable but energising — for both customers and staff. Wediscuss the evolution of the “incidental manager,” why onboarding shouldreally be “forever-boarding,” and how to empower middle managers withthe tools to lead confidently. We also touch on hiring for personality,managing expectations, and how a little bit of performance mindset cantransform every touchpoint into a wow moment. Whether you're running a restaurant, retail store, or hotel, you're going to find golden nuggets in this vibrant and heartfelt conversation. So, let the curtain rise, and enjoy the show! Link to learn more about Marc: https://marchaine.com/

If you want to really live an awake and inspired life, you've got to blaze your own trail. You've got to unlearn everything you've been told about what a life properly lived would look like, and write your own rules. Because the rules everyone else has been playing by were written by madmen. Reading by Tim Foley.

Is it offensive to say you've "upgraded" an absolute classic?In this case, it's not Simon making the claim - it's from an online recipe... But enough users are in the comments RAVING about the so-called upgrade that Simon had to give it a go.The big difference? Marinating the fetta in broken pieces (not cut cubes) in oil made from frying lemon slices. Blistering the red peppers/capsicum. And using fresh oregano (as well as traditional dried if you want to really, REALLY upgrade)!RECIPE:Start with 225g of feta – tear it into chunky pieces and place in a bowl. Thinly slice 1 lemon, remove the seeds, and cook the slices in 2 tablespoons of olive oil over medium-high heat until nicely charred – about 5 minutes. Add the lemon slices and oil to the feta, along with ¾ teaspoon dried oregano and a big pinch of salt. Let it sit and soak up the flavour while you prep the rest.Now, in the same pan, cook 3 long sweet peppers in a bit more oil until they're blistered and soft – about 5–7 minutes. Remove and let cool slightly, then slice them into bite-sized pieces.In a large bowl, toss together:1 medium red onion, thinly sliced1 large cucumber, chopped500g cherry tomatoes, halvedA big pinch of saltAnd 1 tablespoon red wine vinegarAdd in the chopped blistered peppers and gently mix.To serve, pile everything onto a platter, spoon over the marinated feta and charred lemons, and drizzle with any leftover lemony oil.MORE IDEAS - Want to make it dinner? Add some grilled chicken or chickpeas and call it a night. Hosted on Acast. See acast.com/privacy for more information.

Have you seen Quarerback on Netflix yet? TKras loves it!

In the second hour of the show, TKras spoke with WTSP's Evan Closky all things Tampa Bay sports. Plus, TKras is RAVING about something, what is it and how can you indulge?

In Episode 45 of Alcohol-Free Radio, we're joined by Rachel Molenda also known as DJ RAE, Canadian DJ and creator of REUNION, an alcohol-free dance party for women rooted in movement, music, and self-expression.Rachel's journey from wellness coach to electronic music curator is anything but linear, but every step has been about freedom. With REUNION, she's created a rave-inspired experience that ditches the booze and amps up the authenticity.We dive into:

Secure Your Spot for WEDCON 2025!Welcome back to the WedPro Podcast – your backstage pass to building the thriving, burnout-free wedding business you absolutely deserve.This week, Katie and Roxy are cracking the code on one of the most overlooked (but vital!) areas of growing a sustainable wedding business: keeping your past clients raving and referring you for years to come.Because let's face it—so many suppliers stop at the thank-you card and move on. But referrals and retention are the real heartbeat of a booked-out business!Katie and Roxy go beyond the obvious thank-you card to explore:Why post-wedding engagement matters: The psychology of surprise and delight, dopamine spikes, and emotional memories that lead to lifelong fans.Turning happy couples into walking testimonials: Social proof, word-of-mouth marketing, and why act two and three of the client journey are crucial.Mapping a post-wedding timeline: From two weeks after the wedding to a year or more later—fill those touchpoints with meaningful interactions.Three VIP touchpoints to try right now:Personalised thank-you videosAnniversary activationsMini documentary-style recapsPro tips for creating shareable content with your supplier partners for organic reach.Bonus touchpoints: Digital keepsakes, curated playlists, framed prints, email strategies, and surprise-and-delight gestures.The power of tracking and measuring your post-wedding strategies so you can double down on what works.

Responding to reviews is crucial for maintaining a positive reputation. In today's episode, we are sharing all our best tips and best practices for acknowledging both positive and negative reviews, addressing concerns in a professional manner, and using reviews as an opportunity to improve business practices. Connect with the Pet Shop Girls! Find us everywhere: https://linktr.ee/petshopgirls Connect with Carly (House of Paws): https://www.instagram.com/houseofpawsboutique https://www.tiktok.com/@houseofpawsboutique https://www.facebook.com/houseofpawsboutique Connect with Sherry (Odyssey Pets): https://www.facebook.com/odysseypets https://www.instagram.com/odysseypets https://linktr.ee/odysseypetsdallas Connect with Pet Product News: https://www.petproductnews.com/ https://www.facebook.com/PetProductNews

This week, Kat and Carol are catching up and oversharing about beta blockers, Carol being secretly crunchy, , and crying about the true meaning behind Pocahontas. Then we dive into our newest segment - Ranting & Raving! where we each bring a topic we can rant or rave about from our week. Learn why Kat is Team Huda on Love Island and how Carol is getting in touch with her emo roots. Tune in and join the spiral!Send us YOUR still stewing or survived it stories here: hello@prettymuchfine.comFollow us on Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/prettymuchfinepod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow us on TikTok: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@prettymuchfinepod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe to our YouTube channel: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@prettymuchfine2194⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.prettymuchfine.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Bougie Wook on Raving, Motherhood, EDM, and the Art of Being Fully Alive is not just a story—it's a full-blown transformation. In this episode, Jenn aka @BougieWook opens up about finding healing, creativity, and radical self-expression in the heart of the rave scene. From being a single mom struggling with panic attacks to dancing in front of lasers with zero shame—this episode hits deep. We talk EDM, neurodivergence, motherhood, Burning Man dreams, and how the rave community became her safe space. If you've ever felt out of place in the “real world,” Jenn's journey will speak to your soul.Catch the full episode now on YouTube @cameronedwardbenton and find out what makes raving more than just music—it's a movement. #BougieWook #RavingSavedMe #EDMHealing #FestivalLife #RaveCulture #ADHDandEDM #BurningManDreams #MomLifeUnfiltered #FullyAlive #CameronEdwardBenton

Al is on a new diet that everyone is raving about and we may start it as well Follow the Sports Animal on Facebook, Instagram and X PLUS The Morning Animals on XListen to past episodes HERE!See omnystudio.com/listener for privacy information.

Episode 156 Welcome to another epic episode of The Mortgage Loan Officer Podcast, with your host, Frank Garay. On this episode of the Mortgage Loan Officer Podcast, I'm joined by Brandon Barnum, CEO of Raving Referrals, to introduce a powerful opportunity for loan officers. Brandon shares details about a certification program that equips LOs to teach real estate agents how to generate more referrals through a proven, high-level training system. It's comprehensive, impactful, and designed to build strong agent partnerships. Even better—it spreads itself: agents who refer three others to attend receive a free copy of the Raving Referrals book. And if you use the code Animals, you'll get a free custom promo video to help you market your class.  Visit RavingReferrals.com to get started.  Schedule a one-on-one free coaching call, click here or visit DailySuccessPlan.com.

What's it like to headline a stage at Glastonbury? Who is more fun to hang out with, Mickey Rourke or Alan Titchmarsh? What item you could buy from a Robert Dyas does Mariah Carey insist on having at her parties? Answering all these questions is DJ Nikki Beatnik! She tells us about Mums That Rave and how her amazing daytime parties are taking over the world. There's a bit of serious chat as we discuss sexism in the music and theatre industries. And we talk about the trials of accepting a prestigious award while simultaneously trying to sort out your son's Roblox login. Plus, we play an amazing round of True or False, and find out how Nikki managed to offend Jordan from New Kids on the Block. We bloody LOVE Mums That Rave and strongly suggest you get yourself down there - this week's event is sold out, but tickets are available for Birmingham on 7 June and London on 12 July. Go to mumsthatrave.com and follow Nikki @djnikkibeatnik and @mumsthatrave.WE ARE BACK ON THE ROAD! Our new show Hot Mess is coming to theatres all over the country in 2025 and beyond. Many shows are SOLD OUT already so get your tickets NOW for Chelmsford, Worthing, Cardiff, Worcester, Trowbridge, Wellingborough, Maidstone, Dorchester, Brighton, Henley-on-Thames, Nottingham, Taunton, and many more... Visit scummymummies.com for dates and tickets. *WE HAVE A SHOP!* Visit scummymummiesshop.com for our ace t-shirts, mugs, washbags, sweatshirts and beach towels. FREE UK DELIVERY! We're on X, Instagram, and Facebook @scummymummies. If you like the podcast, please rate, review and subscribe. Thank you for listening! Hosted on Acast. See acast.com/privacy for more information.

Are you creating an amazing experience for your clients, but not getting the reviews that reflect it? It's not because your clients aren't enjoying it, it's because you don't have the system set up to pull those reviews.In today's episode, Kate Dye joins us to share how she generates raving client reviews through a simple system! Listen in as she walks us through this workflow, plus she's even sharing a free step-by-step guide to setting up the perfect system for getting raving client reviews.

The Primerana crew cuts loose at the Moonlight Grotto! You can support us on Patreon: https://www.patreon.com/STFNetworkSTF NetworkSTF Links:https://www.thestfnetwork.com/https://discord.gg/7KPfMCzTitle Music:"Drift Delvers Theme" by Adam KellyOther Music:Epidemic Soundhttps://www.epidemicsound.com/Tabletop Audiotabletopaudio.comPurple Planet Musicwww.purple-planet.com/

In this episode, we're diving deep into the real, raw, and nuanced conversation around testimonials and why so many heart-led coaches are hesitating to share them. If you've ever felt a pit in your stomach around asking clients for a testimonial… If you've been burned by the industry and don't want to come across like “that coach”… If your clients are crushing it but still say “no” when you ask to share their results… This episode is for you. Inside, I unpack: • The REAL reasons your clients are saying no to testimonials (and it's not because they're ungrateful) • Why shrinking your own impact is actually teaching clients to do the same • How I navigate sharing my own mentors without fearing client “poaching” • What to do when you're scared to market results because you're too humble or too "ethical" • The difference between positioning client wins to amplify their leadership vs. taking credit for their growth • How to co-create a “win culture” inside your offers that helps women actually own their success This is your reminder: you can market with power and integrity. You can share results and protect your clients' sovereignty. You can lead with celebration. Let's rewrite the rules of recognition together. Links & Resources: • Apply to the Flourish Mastermind: HERE • Get my free guide: Magnetic Messaging Prompts: HERE • Join the Wealthy & Well Weekly newsletter: HERE

In this episode of "Raving Geeks," Hosts Carter Salley and Christian Valk are joined by visual editor, Jo Kenoshmeg, and news editor, Courtney Boyd, to talk about LGBTQ+ representation in Movies and TV series for Central Michigan University's Pride Month. Be sure to tune in!

If you're investing time and money into attracting new patients but still struggling to build long-term loyalty, this episode is for you. Great dental marketing doesn't stop when a new patient books—it starts the moment they walk through the door. And no one understands that better than Victoria Porter, founder of Bitemark Media. With a background in luxury hospitality and a passion for branding, Victoria brings a fresh perspective to dental marketing—one centered around real relationships, high-quality care, and community connection. In this episode, Victoria and Dr. Len Tau dive into: Why patient retention is the most underrated growth strategy in dentistry How to align your office experience with your brand voice The key touchpoints that keep patients loyal, even between appointments Creative ways to offer value without falling into the "discount trap" How to build a loyalty program that actually works And why believing in your brand's mission is the ultimate secret weapon Whether you're opening your first practice or looking to refresh your approach, Victoria shares practical advice (and real-life examples) for creating a practice that patients want to return to—and rave about. — Key Takeaways 00:42  Introduction and Event Announcement 01:56 Meet Victoria Porter: A Dental Marketing Powerhouse 05:06 The Importance of Patient Retention 10:06 Enhancing Patient Experience and Brand Voice 15:20 Nourishing Patient Relationships Beyond the Office 23:54 Implementing Loyalty Programs in Dental Practices 29:55 Authenticity in Patient Care 31:58 Lightning Round Q&A 37:26 Conclusion and Contact Information   — Connect with Victoria Linkedin: https://www.linkedin.com/in/victoriasoleil/

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With reason, argument and inconvenient facts, Church of England rev with a difference Jamie Franklin EXPLODES historian David Starkey's recent assault on Christianity which he gave on Andrew Gold's Heretics podcast.ORDER NOW JAMIE'S NEW BOOK THE GREAT RETURN!Please Support the Podcast!You make Irreverend possible. You can now support us on Substack! https://irreverendpod.substack.com/. Or support us on Patreon (https://www.patreon.com/irreverend) or Buy Me a Coffee (https://www.buymeacoffee.com/irreverend). To make a direct donation or to get in touch with questions or comments please email irreverendpod@gmail.com!Notices:Daniel French Substack: https://undergroundchurch.substack.com/Jamie Franklin Substack: https://jamiefranklin.substack.comIrreverend Substack: https://irreverendpod.substack.comFollow us on Twitter: https://x.com/IrreverendPodFind me a church: https://irreverendpod.com/church-finder/Join our Irreverend Telegram group: https://t.me/irreverendpodFind links to our episodes, social media accounts and ways to support us at https://www.irreverendpod.com!Thursday Circles: http://thursdaycircle.com Support the show

In this episode of "Raving Geeks," hosts Carter Salley and Christian Valk are joined by Director of Student Media, Regan Foster, to talk Cartoons. From talking about the ones we grew up with to the ones that we still care for today, this isn't one you'll want to miss!

Go to www.LearningLeader.com for full show notes The Learning Leader Show with Ryan Hawk Episode #625: Anthony Consigli - Digging Graves, Playing Football at Harvard, Learning From Failure, Taking Big Chances, & Growing a Business From $3 Million to $4 Billion Anthony's great-grandfather came from Italy and he was a stone mason. He had 6 sons. He gave each a trade. His grandfather had a business mind. Then WWII came. 4 brothers went and fought. His grandfather and blind uncle stayed back to run the business. He brought his son into it (Anthony's dad) he was a heavy equipment operator. And did business leadership work after it. Hard Work: Born in 1967, 2nd oldest of 5 kids. Grew up in the 1970's remembering his dad always working 2 jobs including Saturdays as a heavy equipment operator in construction with side jobs at night, his mom as a night nurse with his grandmother watching them during the day. Hard work and work ethic were drilled into them by their dad, grandfather, and uncles who all were in construction. All had stoic personalities. Anthony started working full-time in the Summer, Saturdays, and school vacations in the 7th grade when he was 12. Cleaning the mortar off bricks from demolished buildings so that they could be reused, then digging and covering graves by hand at a bunch of local cemeteries.  Chopping wood and burning the rubber off electrical wire from demolished buildings so we could bring the copper to the scrap yard for cash. It was not your typical childhood but I can see now it gave me incredible life lessons at an early age that allowed me to flourish in business and be a strong leader. Anthony was a gravedigger -I was a big part of the business because it was a consistent revenue stream. Regardless of a recession, people were going to die. For that reason, his dad and grandfather never wanted to give it up. Anthony dug them by hand, year-round. When I was in high school I was in charge of laying out the graves to be dug for the recently deceased. As the Catholic Church was not known for great record keeping the coordinates were often confused. I would cut the sod, save it and then start digging; 7.5' long, 4 foot wide, about 5.5'deep. I had to take 22 wheelbarrows of dirt and wheel them up a plank onto a truck as that was the displacement from the coffin and concrete box. One night the phone rang at the house. My dad yelled at me to tell me I had buried the body in the wrong place. He may have had a few expletives in there. The next morning, I spent the day digging a new hole, moving the box to the new grave, and then filling in both graves while the family watched. I tried blaming the priest but this was a losing battle. Lessons like this taught us accountability. Own it. Do what you say you are going to do and clean up your own messes. Dump Truck Story - When I was 14  I was helping to demolish the interiors of an old convent and we were throwing all the old cinder blocks into a dump truck. My grandfather didn't have anyone available to go dump the truck so he showed me the different lever and buttons; the clutch, the PTO, and gears, and told me where to go dump the truck. I knew a little about how to drive standard but had never driven a dump truck so he told me to leave it in first gear. I drove down the Main Street of the town with a long line of traffic behind me as I was going about 5 miles per hour. I got to the dump site, got the truck in position, enacted the PTO let my foot off the clutch, and got the dump body to start raising. I remember being so proud of myself. Like I had made it as a man. All of a sudden the truck jerked up violently and before I knew what happened the truck cab was in the air and the truck was upright vertically. I had forgotten to open the tailgate so the load had shifted and flipped the truck. There were no cell phones so I walked about a mile back to the site very embarrassed to call my grandfather. Construction has no shortage of occasions to be humbled as there are so many changing dynamics at hand all the time. But at the same time, being thrown into situations like this gave me this incredible tolerance for risk.  It was embarrassing but you could overcome that embarrassment. 1997 - Anthony became the CEO. $3m business at that time. Anthony pushed for bigger work. 25 people at the company then. 2024 - $3.4B 2,400 employees. What happened? One big thing is a concept/book called Raving Fans by Ken Blanchard. Construction at the time was low bid, hard knuckles, people flipping the table, throw staplers. It wasn't friendly. It started to get more professional over time. “Raving fans makes sense to me. Apply how you treat people in hospitality to construction. We work hard on client service skills. Being really professional. There is so much repeat business. That was harder than I expected it to be. Clients were rewarding us work over and over again. We were nice people to deal with. Raving fans stayed with us. We've done a lot of jobs at Harvard or hospital systems. We've earned that reputation. I came into the business during a bad recession. That bruised me. I had to tell people I couldn't pay them. I worried about where money would come from.” The significance of their logo? The arch… The Arch is our logo and helps support these values. The arch is from the oldest surviving picture of our great grandfather who was a simple, hardworking, stone mason building this big stone arch. The arch denotes teamwork as you can't do it alone. It symbolizes forward progress, quality, and craft. All stuff we want to be associated with. Take Big Chances – We got through the first recession knowing we needed to be larger to be able to withstand the ups and downs of the economic cycle. We started taking some chances on some larger jobs with more demanding clients which was extremely stressful as we had no idea what we were doing. It was new territory.  This is where all the humbling experiences as a kid like digging graves helped as it gave me the courage to take some risks.  Failure isn't final and you can push through mistakes.  Football at Harvard - Learned more on the football field than in any classroom. Discipline to a process. All the players at Harvard are there for the love of the game. I was admitted to Harvard with OK grades, but I could snap a football and block.  I was surprised at the time Harvard accepted me.  Looking back on it now, I should have been shocked as I was a meathead.   At the same time, I think my blue-collar work history in a small family business, my being an Eagle Scout, and generally smart kid all helped. Harvard changed me in good ways despite my best efforts not to let Harvard change me in bad ways.  I had this perception of blue-blood kids walking around with ascots and monocles or hippies protesting every earthly transgression on the planet.  But that is not what I found.  I made the best friends of my life; incredible diversity with kids from every socio-economic strata you could think of.  Our team had a kid who was in an LA street gang and a kid who worked summers second shift in a limestone mill outside of Pittsburgh yet at the same time had a kid who was fifth generation Harvard who was just a nice guy.  Really smart but normal kids.  As much as I didn't want to change, I needed to change; be more open-minded, more curious, have better dressing and grooming habits, and manners. It meant being able to engage in meaningful conversation on heady topics; not Hulk Hogan and the WWF or how tough Chuck Norris was.  I would always say that I didn't learn much in the classroom at Harvard but that's not fair.  Liberal arts education is a bit under fire right now but it has served me well.  I learned more through exposure to different people, other students smarter than me who were in random conversations and late-night debates. I learned more on the football field as I learned more about resilience, how to lose, and how to prepare.  The liberal arts education gave me an appreciation for continued curiosity, learning, and study which may be a more important skill than any in a fast-changing world.  It was the well-roundedness I needed. Leadership in Construction - Leadership means different things to different people. It can be easy in some settings. In football, all the players wanted to play. For a job site in South Boston, you walk onto a job site, you have 300-400 that don't want to be there, some don't speak English, then we get a union group, or an architect has other ideas, then traffic, weather, and things you can't control. It's hard for a leader to keep everybody working in the same direction. That's a huge leadership task. I was thinking about that. A construction superintendent at 6 am is thinking about all of this stuff.  What makes someone good at that job? Sense of urgency, align and motivate hundreds of people, great planners, organized. Had a former Marine Vietnam Seargent who was great. A gym teacher who's awesome, he's in NYC with a job several city blocks. High sense of urgency, detail-oriented, motivates and aligns people. We do personality testing, and we've got a lot of people who are lower A and just as successful as higher A personalities. Such team players. Can put a team together. We like people who have played sports. Hiking – About 12 years ago, Anthony, his brother, son, and a few guys went out to hike a 10,000-footer in Colorado.  They met their guide who was this little, old dude who looked like he smoked pot fairly regularly.  As they looked to get started, Anthony asked him for the trail map and he said he didn't have one.  “How do you know how to get to the top?" He pointed to the top of the mountain and said “It's right up there, we just need to keep going up." But when they were at the top, Anthony realized it was just an analogy for their business. We just needed to keep taking one more step up. ESOP - Consigli implemented an ESOP (Employee Stock Ownership Plan) to make the company entirely employee-owned, fostering a culture of accountability, shared responsibility, and pride among their teammates, where employees directly benefit from the company's success and feel a stronger sense of ownership in decision-making; essentially, it aimed to create a more engaged and motivated employee base by giving them a stake in the company's performance.

Catch Russell Howard on stage at http://www.russell-howard.co.uk On this episode of The Danny Brown Show, Russell Howard stops by to talk about the British morals, culture shock, and strangle wanks. He and Danny also discuss middle class muggings, the benefits of travel, and a Mexican selling Trump flags. In the Ask Danny segment, they answer questions about being homesick, a rich ex, the importance of lyrics, and getting groomed by your older neighbor. Weird Web Videos bring us a drunk lady singing, a keyboard shredder, a monkey jerk, a lady with plastic surgery, an old guy showing off his crotch. Other topics include: football, Dizzee Rascal, hooligans, Crocs, and chicken wings. Enjoy! Have a question for Danny? Hit us up at danny@thedannybrownshow.com The Danny Brown Show Ep. 149 https://xdannyxbrownx.com https://store.ymhstudios.com/ Chapters 00:00:00 - Intro 00:00:33 - SXSW & A Cupcake Robbery 00:03:01 - Culture Shock & Strangle Wanks 00:05:40 - Dizzee Rascal & Small Gigs 00:10:20 - Ask Danny: Homesick in Mexico & Gettin Groomed 00:14:49 - Rich Ex, Music Guests, & Lyrics 00:18:01 - Raving & Glastonbury 00:19:37 - Weird Web Videos: Keyboard Shred & Lady with Plastic Surgery 00:22:40 - Welcome to the Jungle & Old Guy Crotch 00:25:50 - Monkey Jerk 00:28:42 - Clay Pottery Grandma & A Good Mom 00:30:41 - Sports & Soccer 00:34:41 - UK Culture, Travel, & Chicken Wings 00:40:16 - Spin the Wheel: Crocs Learn more about your ad choices. Visit megaphone.fm/adchoices

Create raving end users that champion your IT department Dennis Zoesch, Director of IT Value Delivery at Wausau Supply Company. IT isn't just about keeping systems running… It's about driving measurable business impact. When IT is done right, it becomes the backbone of transformation. Here's the reality: ✴ Security isn't just tools… it's the people....

Music Not Diving is supported by AC55ID... head over to www.ac55id.com to check out the fastest growing electronic music marketplace, a central hub for music discovery, streaming and purchasing!--Watch the full video version of this episode over at youtube.com/@WeNotDivingIs Jane Fitz a DJ's DJ? Even though we hate the term, it probably applies here... A DJ of more than 25 years and a crucial figure in underground house and techno, Jane is also a promoter of some of the best parties in the UK over a similar time period. We discuss her roots in London, experiences living in Hong Kong during the 90s, and her route into DJing via magazine journalism and record collecting. And of course we cover her seminal parties, Peg, and Night Moves which is still running sporadically when suitable venues can be found. This is a great conversation with someone who does things the right way... get involved! --If you're into what we're doing here on the pod then you can support the show on Patreon! There are two tiers - "Solidarity" for $4 a month, which features the show without ads, regular bonus podcasts, and extra content. And "Musicality" which for a mere $10 a month gets you all the music we release on Hotflush and affiliate labels AND other music too, some of which never comes out anywhere else.You can also make a one-off donation to the podcast using a card, with Paypal, or your Ethereum wallet! Head over to scubaofficial.io/support.Plus there's also a private area for Patreon supporters in the Hotflush Discord Server... but anyone can join the conversation in the public channels.Listen to the music discussed on the show via the Music Not Diving Podcast Spotify playlist Hosted on Acast. See acast.com/privacy for more information.

Kat and Carol are back with another beautiful and unhinged episode, covering everything from Carol's bizarre food anxieties and tattoo ideas to the life-changing magic of air fryers (French fries can now be saved). Kat unloads all the chips on her shoulder—especially when it comes to people copying our (genius) ideas. Are we delusional? That's for you to decide. Also on the agenda: our wildly unrealistic yet highly specific fame goals, some truly haunting University of Alabama sorority party lore, and Carol's unexpected connection to a Southern Charm cast member. It's a anxiety-ridden, possibly defamatory good time—so grab a snack and tune in to the spiral!Send us YOUR still stewing or survived it stories here: hello@prettymuchfine.comFollow us on Instagram: ⁠⁠⁠https://www.instagram.com/prettymuchfinepod⁠⁠⁠Follow us on TikTok: ⁠⁠⁠https://www.tiktok.com/@prettymuchfinepod⁠⁠⁠Subscribe to our YouTube channel: ⁠⁠⁠https://www.youtube.com/@prettymuchfine2194⁠⁠⁠⁠⁠⁠https://www.prettymuchfine.com/⁠

The very best business comes from delighted clients and customers who then refer delightful new clients and customers. Verl Workman is the founder of Workman Success Systems where he helps real estate agents create amazing...

In this one the guys chase a few rabbits talking about various topics of concern in the land/habitat or wildlife industry. Record numbers of wildfires in Alabama and South Carolina, Wannabe Habitat specialists, and what the DOGE has done so far to help/hurt wildlife management are all fair game in this one. Tune in and see what you think. Learn more about your ad choices. Visit megaphone.fm/adchoices

Disclosure: We are part of the Amazon Affiliate/LTK Creator programs. We will receive a small commission at no cost if you purchase a book. This post may contain links to purchase books.In today's episode of What to Read Next, I'm joined by Victoria from Bibliolifestyle to chat about her Spring Reading Guide, which features 27 books across eight categories and a special Minimalist Book List that highlights one standout book from each category. If you're looking for a curated list of spring reads, this episode is for you!Victoria shares four must-read picks from the Minimalist List, and you can find even more in her full Spring Reading Guide on Substack (springreadingguide.com)

Raving on with Mike Schmidt.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Our guests today are Audra Dunleavy, Vice President and Partner of Natural Path Silver Wings. and Dr. Chris Terrell, a Naturopathic Doctor, Registered Dietitian Nutritionist, and Certified Strength & Conditioning Specialist. When it comes to colloidal silver, the term “parts per million” (PPM) refers to its strength. A higher PPM is your advantage with atomic silver, whereas lower PPM limitations are ionic silver. This blog will accurately clarify the ENTIRE colloidal silver PPM breakdown which include; 1) what PPM means, 2) how it relates to colloidal silver, 3) the two types of colloidal silver, 4) higher PPM and lower PPM difference, 5) small particle size, 6) why PPM matters in colloidal silver, 7) usage guideline and 8) why PPM matters. Understanding PPM: The Role of Parts Per Million in Colloidal Silver When searching PPM, many articles neglect one foremost major factor- the important distinction that there are two types of colloidal silver on the market: atomic and ionic. Understanding PPM related to each of these two specific silver types is paramount because PPM is essential for anyone pursuing colloidal silver for immune support or topical skin applications.* What is PPM? Parts per million is a unit of measurement that expresses the concentration of one substance in a million parts of another. In simpler terms, it's a way to quantify how much of a particular substance is present in a solution. For example, a solution with a concentration of 1 PPM means that there is one part of the solute (in this case, silver) for every million parts of the solvent (purified water).   Colloidal Silver: What You Need to Know Colloidal silver, in atomic form, is a natural elemental mineral consisting of tiny silver particles suspended in liquid. It's been used globally for many generations as an effective immune support. Colloidal silver is safe to use as long as it's from a reputable manufacturer that is independent lab certified and made in an FDA registered facility. Colloidal silver can be taken direct orally via dropper or spray bottles because it has virtually no taste. Others prefer mixing it in a favorite beverage. Whichever is your preference, colloidal silver liquid is generally recommended for ages 4 years and older. Silver also has a long history of amazing topical skin usage. There is numerous worldwide literature about a variety of silver supporting skin health. Silver is also used for purification purposes.     Two Types of Colloidal Silver- Atomic & Ionic Ionic colloidal silver is electrically processed and has a clear liquid appearance because it has only between 10 PPM to 30 PPM silver which is much weaker and thus requires many more doses leading to “dosing fatigue” and becomes more costly. Ionic formulas typically can NOT increase their PPM strength beyond 10 PPM to 20 PPM because particles would then clump together more quickly due to missing an electron and rendering it unstable and unsafe. Atomic colloidal silver (recommended) is unadulterated and NOT electrically processed. It consists of full silver atoms and has an amber liquid color as nature intended. Due to its stability at higher concentrations, it's safe to dose at higher parts per million (PPM) which gives you strong immune support. If you prefer lower PPM doses, atomic colloidal silver gives you the flexibility to simply take fewer doses which makes it much more economical on your wallet since the bottle will last you longer.

Our guests today are Audra Dunleavy, Vice President and Partner of Natural Path Silver Wings. and Dr. Chris Terrell, a Naturopathic Doctor, Registered Dietitian Nutritionist, and Certified Strength & Conditioning Specialist. When it comes to colloidal silver, the term “parts per million” (PPM) refers to its strength. A higher PPM is your advantage with atomic silver, whereas lower PPM limitations are ionic silver. This blog will accurately clarify the ENTIRE colloidal silver PPM breakdown which include; 1) what PPM means, 2) how it relates to colloidal silver, 3) the two types of colloidal silver, 4) higher PPM and lower PPM difference, 5) small particle size, 6) why PPM matters in colloidal silver, 7) usage guideline and 8) why PPM matters. Understanding PPM: The Role of Parts Per Million in Colloidal Silver When searching PPM, many articles neglect one foremost major factor- the important distinction that there are two types of colloidal silver on the market: atomic and ionic. Understanding PPM related to each of these two specific silver types is paramount because PPM is essential for anyone pursuing colloidal silver for immune support or topical skin applications.* What is PPM? Parts per million is a unit of measurement that expresses the concentration of one substance in a million parts of another. In simpler terms, it's a way to quantify how much of a particular substance is present in a solution. For example, a solution with a concentration of 1 PPM means that there is one part of the solute (in this case, silver) for every million parts of the solvent (purified water).   Colloidal Silver: What You Need to Know Colloidal silver, in atomic form, is a natural elemental mineral consisting of tiny silver particles suspended in liquid. It's been used globally for many generations as an effective immune support. Colloidal silver is safe to use as long as it's from a reputable manufacturer that is independent lab certified and made in an FDA registered facility. Colloidal silver can be taken direct orally via dropper or spray bottles because it has virtually no taste. Others prefer mixing it in a favorite beverage. Whichever is your preference, colloidal silver liquid is generally recommended for ages 4 years and older. Silver also has a long history of amazing topical skin usage. There is numerous worldwide literature about a variety of silver supporting skin health. Silver is also used for purification purposes.     Two Types of Colloidal Silver- Atomic & Ionic Ionic colloidal silver is electrically processed and has a clear liquid appearance because it has only between 10 PPM to 30 PPM silver which is much weaker and thus requires many more doses leading to “dosing fatigue” and becomes more costly. Ionic formulas typically can NOT increase their PPM strength beyond 10 PPM to 20 PPM because particles would then clump together more quickly due to missing an electron and rendering it unstable and unsafe. Atomic colloidal silver (recommended) is unadulterated and NOT electrically processed. It consists of full silver atoms and has an amber liquid color as nature intended. Due to its stability at higher concentrations, it's safe to dose at higher parts per million (PPM) which gives you strong immune support. If you prefer lower PPM doses, atomic colloidal silver gives you the flexibility to simply take fewer doses which makes it much more economical on your wallet since the bottle will last you longer.

In this episode, Stephen A. Smith, Rudy Gay, Brian Windhorst, and Elle Duncan react to Kevin Durant's comments about his career on Draymond's podcast and debate if KD has hurt his legacy since leaving the Warriors. Kimberley A. Martin joins us from the NFL Combine to tell us more about top prospect Abdul Carter's foot injury. Windy tells us if the Pistons are legit contenders after beating the Celtics last night. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Austin Yamada and JJ Cooper are taking an in-depth look at a very loaded Mariners farm system in the latest 2025 MLB Prospects Deep Dive. Austin explains how it was hard to line up everyone from No. 2 to No. 9, and why the team's first round pick couldn't crack the Top 10.(00:00) This is a very deep Top 10, here's what put Colt Emerson clearly at the top, and who he could end up comparing to.(10:00) Comparing infielders Cole Young and Michael Arroyo(22:00) Bridging the divide between the Mariners' MLB struggles and success in developing prospects.(27:00) Why Lazaro Montes could be a star, but why it's going to be a difficult path.(31:30) Raving about Ryan Sloan.(34:00) Non Top 10 Prospects to watch.Mariners Top 30 Prospects: https://www.baseballamerica.com/teams/2018-seattle-mariners/prospects/?season=2025&ranking=preseasonSupport this podcast at — https://redcircle.com/baseball-america/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Welcome back to Private Parts! This week we're joined by comedian Russell Kane to talk about raving in Ibiza, acting stories and being hilariously miscast, celebrity lookalikes and the secrets of de-aging!Get ready for laughs, surprises, and some brutally honest diary confessions

Welcome back to Private Parts! This week we're joined by comedian Russell Kane to talk about raving in Ibiza, acting stories and being hilariously miscast, celebrity lookalikes and the secrets of de-aging!Get ready for laughs, surprises, and some brutally honest diary confessions

Raving fans of your business will do more for your growth than any other strategy. So how do you create a true fan for your brand? We dig into this 2019 episode talking through Kevin Kelley's 1000 True Fans article, and why nothing beats having a happy customer.    This episode is sponsored by Best Option Restoration of Northwest Arkansas. Are you looking for the trusted answer when disaster strikes in your home? Whether its water damage, fire damage, or mold, Best Option Restoration are the perfect answer for when you need that immediate response, which is why they have a 24/7 call line.    Call (479) 458-8840 or visit https://borestorationofnwarkansas.com/ for more information.    If you like the episode, feel free to subscribe or follow the podcast for more content. We also have a Patreon where you can support the podcast at Patreon.com/GoodAdvice.   Interested in advertising on the show? Reach out via blake@goodadvicecoaching.com. 

On the second hour of First Take, Stephen A. Smith, Christopher 'Mad Dog' Russo and Monica McNutt debate whether we will remember Kevin Durant for his triumphs or failures. Kimberley A. Martin joins the show to discuss if it was a mistake for Kellen Moore to take the Saints job. Mad Dog shares what he's mad about this week! Jeff Saturday joins the show and the crew reacts to Dak Prescott and Jerry Jones' recent comments.  Learn more about your ad choices. Visit podcastchoices.com/adchoices