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This week on Catalyst, guest host Jod Kaftan sits down with designer and expert in human-centered AI, Shelley Evenson. Shelley shares her insights on how designers and teams can achieve human-AI flow and how to spot the warning signs that a team is drifting into the realm of AI slop. Jod and Shelley also discuss the need for change management in AI transformations and talk about who in an organization should own an AI transformation? Is it HR? Is it IT? According to Shelley it's a team endeavour that should start at the very top, with the CEO.Please note that the views expressed may not necessarily be those of NTT DATALinks: Shelley Evenson Flow: The Psychology of Optimal Experience Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Catalyst, Tammy speaks with Nate Berent-Spillson, the SVP of Engineering at Launch by NTT DATA. Nate is the type of guy who is always using technology in new and inventive ways. This week Nate and Tammy discuss the evolution of AI tools and Nate introduces the power of command line interfaces. Nate shares how using AI in innovative new ways can reduce cognitive load and reimagine user interfaces to enhance productivity and efficiency in the workplace. Please note that the views expressed may not necessarily be those of NTT DATALinks: Nate Berent- Spillson Markdown Guide Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on the show, you're going to ride along with me from the incredibly comfortable and stylish VW ID.Buzz, which served as the mobile podcast studio at CEDIA Expo / CIX this September in Denver, Colorado. Were going back for more conversations from the show. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep CEDIA (Custom Electronic Design & Installation Association) is the global trade association for home technology professionals, specializing in smart home, automation, audio-visual, networking, and integrated systems. Its mission is to advance the home technology industry through education, certification, advocacy, and networking. Members include integrators, designers, manufacturers, and consultants who shape the connected environments we live and work in. CEDIA Expo is the industry's largest annual event for residential technology professionals. With hundreds of exhibitors, educational sessions, live demos, and global networking opportunities, it's where new ideas and innovations in smart home and AV integration take center stage. The Commercial Integrator Expo (CIX), co-located with CEDIA Expo, focuses on commercial integration technologies—from conferencing and IT infrastructure to building automation and emerging AV solutions—bringing together commercial integrators, IT pros, designers, and tech managers. Jason McGraw | Group VP and Show Director, CEDIA Expo / CIX Scope of the Show: McGraw details the scale of CEDIA Expo 2025, featuring over 350 exhibitors and immersive demo rooms that showcase integrated audio, video, and control systems. Integration Meets Design: Discussion centers on the critical partnership between integrators and the design-build community (interior designers, architects, builders). McGraw emphasizes that technology—ranging from AI and energy management to lighting—must be a foundational element of the design process, not an afterthought. The Business Case: Designers are encouraged to view integrators as essential trade partners, similar to electricians or plumbers, to better service clients and protect home networks. Dale Sandberg | Product Manager for Electronics, Sonance Aesthetic Performance: Sandberg discusses Sonance's philosophy that sound should support the design of a space rather than dominate it. The focus is on blending high-fidelity performance with discreet aesthetics. New Innovations: Highlights include the compact UA Series amplifiers designed to fit behind displays or in tight spaces, and the integration of professional-grade Blaze Audio amplifiers into the Sonance family. Outdoor Living: The conversation covers the growing trend of outdoor entertainment, where amplifiers and speakers are used to create immersive environments in backyards and outdoor kitchens. Jim Garrett | Senior Director of Product Strategy, Harman Luxury Audio Group Hidden Technology: Garrett addresses the challenge of eliminating “wall acne” through invisible speakers and design-integrated solutions that do not compromise acoustic performance. Pandemic Influence: The discussion explores how the pandemic shifted focus toward outdoor living and unconventional entertainment spaces, including garages and multi-generational gaming setups. Brand Portfolio: Insights into the product strategies for Harman's luxury brands—JBL, Revel, Mark Levinson, and JBL Synthesis—and the importance of gathering direct feedback from integrators to drive R&D. Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Show Topics & Outline CEDIA Expo 2025 Snapshot Denver, Colorado Convention Center 350+ exhibiting brands, 100+ conference sessions, 115 manufacturer trainings Demo rooms showcasing integrated audio, video, and control systems The Wave Effect of Trade Shows Innovation as unseen currents shaping the industry Ideas incubated at CEDIA spreading across markets and returning as trends Integration Meets Design Town hall insights with CEDIA's Daryl Friedman & NKBA's Bill Darcy Bridging integrators with interior designers, kitchen & bath professionals, and architects Untapped opportunities in collaborative smart home projects Technology as a Design Driver AI, energy management, lighting trends, and seamless AV systems Why technology must be discussed at the start of design projects Case studies: motorized shades, outdoor AV, invisible speakers, custom veneers Outdoor Living & Luxury Spaces Kitchens and backyards as multi-hundred-thousand-dollar investments Expanding living spaces through technology Luxury demo rooms and high-performance home theaters Why Designers Should Be Here Missing out on competitive advantages without CEDIA exposure Seeing products in person vs. static web images Real examples of design-centric AV solutions and invisible tech The Business Case Designers need integrators just as they need electricians, plumbers, and fabricators Protecting networks and ensuring cybersecurity in the home Service and maintenance as part of the client experience Looking Forward Progress and serendipity at trade shows Extending collaboration with KBIS and IBS (Orlando, 2026) Building lasting bridges between integrators and designers Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Dale Sandberg on Sonance, New Electronics, and Designing for Sonic + Aesthetic Experience Dale Sandberg, new Product Manager for Electronics at Sonance, shares how the company is blending high-fidelity performance with discreet design solutions, introducing amplifiers and loudspeakers that elevate both sonic and aesthetic experiences in residential and commercial spaces. At his first CEDIA Expo, Dale highlights Sonance's latest innovations, from compact UA Series amplifiers designed to disappear behind displays to Blaze Audio's professional-grade amplifiers now integrated into the Sonance family. With a philosophy that sound should enhance the design of a space rather than dominate it, Sonance is shaping how integrators and designers deliver immersive, comfortable experiences both indoors and out. Guest: Dale Sandberg, Product Manager for Electronics, Sonance. Background: from pro audio to Sonance, less than one year with the company. Context: first CEDIA Expo experience, excitement about Sonance's direction. New Product Highlights Loudspeakers High Output Series (professional side). Wedge speaker for outdoor/architectural blending. Re-engineered Power Pipe subwoofers for stronger low-end performance. UA Series Amplifiers Compact two-channel models (UA-125, ARC-enabled versions). Mountable behind TVs, under tables, or in tight spaces. Features T-slots for stacking/mounting other gear. Energy-efficient design with minimal heat output. Blaze Audio Amplifiers Sonance acquisition of Blaze Audio brand (Pascal, Denmark). Range from 60W per channel up to 400W bridged. Full DSP capability, rack-mountable, UL-rated. Outdoor applications via weather-rated cases. Design & Integration Perspective Compact electronics give designers freedom to hide gear while maintaining performance. Balancing performance and aesthetics: sound follows the design, not the other way around. Example: background music at parties that fills space without overwhelming conversation. Outdoor living trend: amplifiers and speakers enabling outdoor kitchens, theaters, and entertainment spaces. Company Ethos & Philosophy Mission: deliver complete audio solutions—amplification, processing, and speakers. Philosophy: the sonic experience should support the aesthetic experience of a home or space. Growth vision: expand residential dominance while building commercial presence. Takeaway: not just about volume—it's about creating the right experience. Jim Garrett | Harman Luxury Audio Jim Garrett on Harman's Audio Innovations, Hidden Tech, and Pandemic-Inspired Entertainment Jim Garrett, Senior Director of Product Strategy and Planning at Harman Luxury Audio Group, shares how the company balances high-performance audio with design aesthetics, explores emerging opportunities in outdoor and unconventional home entertainment, and highlights why integrator feedback is vital to shaping future products. From invisible speakers to immersive home cinema solutions, Jim Garrett takes listeners behind the scenes of Harman's engineering and R&D process, discussing product development for brands like JBL, Revel, Synthesis, and Mark Levinson. He explains how the pandemic inspired new entertainment spaces, how technology can be seamlessly integrated into interiors, and why CEDIA Expo remains an essential hub for innovation, collaboration, and awareness in the custom electronics industry. Guest: Jim Garrett, Senior Director of Product Strategy & Planning, Harman Luxury Audio Group. Role: Oversees product roadmap, development direction, and exhibition strategy. Context: Recorded in Volkswagen ID.Buzz at CEDIA Expo 2025. CEDIA Expo 2025 Overview Largest booth shared with parent company Samsung. Opportunity to engage integrators directly and gather actionable feedback. Importance of listening to installation professionals to improve products. Product Strategy and Brand Focus Harman Luxury Audio Group brands: JBL, JBL Synthesis, Revel, Mark Levinson. Focus at Expo: JBL Synthesis for home cinema and immersive audio. Solutions include invisible speakers, wall/ceiling installations, and custom home audio products. Balancing Performance and Aesthetics Challenge: high-performance products that are visually unobtrusive. Goal: eliminate “wall acne” with invisible or design-integrated speakers. Inspiration drawn from evolution in lighting design to minimize visual clutter. Engineering and R&D Harman's science-based approach: performance must meet visual and acoustic demands. Innovation includes weatherproof outdoor speakers and displays for bright sunlight. Teams challenged to create high-fidelity systems that integrate seamlessly into homes. Expanding Entertainment Spaces Pandemic influence: growth of outdoor living and unconventional entertainment areas. Multi-generational engagement: home theaters, garages, patios, bathrooms, and gaming setups. Flexibility of audio/video systems allows new experiences across the home. Integration and Awareness Educating interior designers, architects, and end users about hidden tech. Raising awareness of capabilities beyond audio: lighting, shades, HVAC, security integration. Emphasis on simplifying life at home while elevating performance and experience.
Please enjoy this encore of Career Notes. Mary Writz, Vice President of Product Strategy at ForgeRock, shares how each career path she has taken has led her to where she is now. Mary describes how she has been a woman working in a male dominated field for most of her career and how she had to take charge, and she had to get the men to take charge with her. She says "I was often leading people, mostly men older than me, potentially smarter than me, more well paid than me. So I had to learn how to think about galvanizing this group to charge forward with me, even though I was a bit of a minority in that way." She also states that she tells herself to always make a positive out of a negative by showing people how you can respond to what's happening with a lot of energy, focus, and care and that's what got her to where she is today. Learn more about your ad choices. Visit megaphone.fm/adchoices
Please enjoy this encore of Career Notes. Mary Writz, Vice President of Product Strategy at ForgeRock, shares how each career path she has taken has led her to where she is now. Mary describes how she has been a woman working in a male dominated field for most of her career and how she had to take charge, and she had to get the men to take charge with her. She says "I was often leading people, mostly men older than me, potentially smarter than me, more well paid than me. So I had to learn how to think about galvanizing this group to charge forward with me, even though I was a bit of a minority in that way." She also states that she tells herself to always make a positive out of a negative by showing people how you can respond to what's happening with a lot of energy, focus, and care and that's what got her to where she is today. Learn more about your ad choices. Visit megaphone.fm/adchoices
Datavant, the data collaboration platform trusted for healthcare, is today announcing the second in its series of free tech talks — called Unplugged. The Unplugged series was started by Datavant late last year and was designed to spark conversations and share insights among the tech community in Galway and beyond. The events bring together technology professionals and business leaders who are driving technology investment decisions and executing strategies. The topic for the March 4 event is 'Product Development within a Tech-Forward Organisation' with product experts from the U.S. attending to share their insights and answer audience questions. Datavant Chief Product Officer, Sam Diederich, is hosting this event and will lead the discussion with Datavant Chief Technology Officer Josh Builder, also offering his experience. Two special guests at the March 4 event are Datavant's Andrea Kowalski, SVP Product Provider Solutions and Nausheen Moulana, SVP Engineering, Provider Products, who will discuss their personal career journeys across engineering and product development. Andrea Kowalski leads innovation in interoperability, patient access, and provider-focused technology. With more than 15 years' experience in healthcare tech at companies like Tebra and athenahealth, she has been recognised among the Top 25 Women Leaders in Healthcare Software and Top 25 Software Product Executives. A founding member of CHIEF, Andrea is passionate about advancing women in leadership and using technology to transform healthcare delivery. Nausheen Moulana has more than 20 years of experience scaling enterprise SaaS platforms, with deep expertise in data innovation, agile product delivery, and building high-performing engineering teams. Her career spans ethics and compliance, healthcare, enterprise search, and scientific computing. Before joining Datavant, Nausheen served as CTO at Ethisphere, where she led the company's transition from a services-led organisation to a product-centric SaaS business. Datavant Chief Product Officer, Sam Diederich, says: "Product is at the heart of how technology organisations build, scale and innovate. Product Strategy, Product Management, and its partnership with technology play a central role in the work we do at Datavant. This is exactly what we want to spotlight as part of our Unplugged series – we'll explore how product management drives innovation and unpack the skills that make product leaders successful, as well as how we see these principles reflected in our team today. We'll also discuss the experiences and capabilities that translate into effective product roles, recognising that product is not typically a formal academic discipline." Unplugged – Product Development within a Tech-Forward Organisation will be held on Wednesday, March 4 at JEKYLL at the Hyde Hotel in Galway. Doors will open at 6 pm with the talk beginning at 6.30 pm. The event will end at 9 pm. There will be networking opportunities before and after the interactive speaking session. Attendance is free, but spaces are limited. Those interested can register on Eventbrite here. Datavant is the world leader in secure, compliant healthcare data exchange and has nearly 10,000 employees. It is making the world's health data secure, accessible and actionable. Datavant's vast and diverse health data exchange in the U.S. serves as a "network of networks", enabling seamless, privacy-preserving data exchange between life sciences, payers, and providers through its platform. Datavant Ireland launched in Galway in March last year and currently employs more than 70 people in Ireland, with hiring continuing at a pace. It will soon open its new 15,000 square foot office at the Bonham Quay campus overlooking the waterfront. More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via ...
Here's the truth, most AI products never make it past demos or pilots.Why does this happen? And what does it take to build AI experiences that can scale, deliver value, and earn user trust?With product leadership experience at Procter & Gamble, Google, Tinder, and now as Head of Product at Zalando, Ania Szostek will be sharing hard-won lessons on AI, product, and commerce.She'll touch upon subject like:- what it truly takes to build and scale AI-powered commerce products for millions of users- why fashion is one of the hardest domains for AI assistants- what separates great AI-driven commerce experiences from average onesHosted by Krystian Bergmann, AI Consulting Lead at Netguru.Do you have any questions? It's easiest to catch us on LinkedIn!
This week on Catalyst, Tammy speaks with Graeme Cuthbertson, Director of IT Operations and End-User Systems at Neurocrine Biosciences. They explore Graeme's career across industries, including banking and biotech, and what those experiences have taught him about building empathy into technology. Graeme also highlights the importance of meeting customers where they are, the role of family support in personal and professional growth, and how human connection and thoughtful technology can elevate both employee and customer experiences.Please note that the views expressed may not necessarily be those of NTT DATALinks: Graeme Cuthbertson Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Kiren Sekar (CPO @ Samsara) joins us to deconstruct the "Innovation Engine" behind Samsara, and how this system drives real-world impact and ROI across their products. We explore Samsara's decade-long compound product strategy and the mechanics of accelerating feedback loops in an era where the primary bottlenecks shift from code generation to customer feedback and absorption of change. Kiren details how their data flywheel expands the aperture of what is possible to build and we dive into the system of customer-driven innovation: advisory boards, “spark sessions” to test hypotheses and gain unfiltered feedback. Plus we talk about the power of embedding engineers in frontline environments (from truckyards to construction sites) to cultivate “taste,” customer empathy and trigger non-linear ideas. ABOUT KIREN SEKARKiren Sekar is the Chief Product Officer at Samsara (NYSE: IOT), where he has helped lead the company from a hardware-hacking startup in a basement to a global leader in Connected Operations with over $1.5B in ARR. An early leader at Meraki (acquired by Cisco for $1.2B) and an Apple veteran with multiple patents, Kiren specializes in the rare intersection of hardware, massive-scale data, and AI. He is the architect of a platform that now processes trillions of data points for the industries that keep the world running—trucking, construction, and logistics. This episode is brought to you by Retool!What happens when your team can't keep up with internal tool requests? Teams start building their own, Shadow IT spreads across the org, and six months later you're untangling the mess…Retool gives teams a better way: governed, secure, and no cleanup required.Retool is the leading enterprise AppGen platform, powering how the world's most innovative companies build the tools that run their business. Over 10,000 organizations including Amazon, Stripe, Adobe, Brex, and Orangetheory Fitness use the platform to safely harness AI and their enterprise data to create governed, production-ready apps.Learn more at Retool.com/elc SHOW NOTES:Real-world ROI The Intersection of Bits and Atoms: How Samsara supported customers through a once-in-a-century snowstorm using real-time AI insights (3:59)The Practicality Filter: Why low-margin, high-utility businesses are the best "BS detectors" for product builders (9:25)Deconstructing the compound product strategy: 10 years of feedback loops, scaling empathy, and technical capabilities (10:53)Accelerating your innovation flywheel, customer and product feedback loops (14:39)The New Bottleneck: Why writing code is no longer the constraint, and how to optimize for customer absorption of change (19:58)The Data Flywheel: Leveraging trillions of proprietary data points to solve new problems and expand your innovation engine into new capabilities (23:36)Embedding engineers in customer problems: Why there is no substitute for engineers seeing the frontline environment firsthand (29:56)How customer empathy and "taste" amplify the benefits of AI coding agents (33:26)Building a system of customer-driven innovation: Utilizing Advisory Boards and "Spark Sessions" to turn 10,000+ customers into co-creators (37:40)Rapid fire questions (47:50)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
If you're a product manager, founder, executive, or even an individual contributor navigating OKRs, AI, and innovation pressure, this episode of Career Sessions, Career Lessons offers a practical reframing of how great products and meaningful work actually get built.Host JR Lowry sits down with Radhika Dutt, author of Radical Product Thinking, to unpack why traditional goals, OKRs, and performance targets often do more harm than good in modern product organizations.Drawing from her experience as an MIT-trained engineer, startup founder, and product leader across industries, Radhika introduces an alternative: puzzle setting and puzzle solving. Rather than optimizing for short-term metrics, she says that the most successful teams spend more time in the problem space asking better questions, learning faster, and adapting intelligently.Together, JR and Radhika explore:Why OKRs and targets could kill curiosity and innovationThe difference between optimizing numbers and solving the right problemHow “puzzle-driven” teams outperform “goal-driven” teamsThe dangers of AI-driven “product slop” and what humans must do better than machinesLeadership lessons on delegation, critical thinking, and psychological safetyAI's impact on recruiting and cultureCheck out the full series of “Career Sessions, Career Lessons” podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at [insert URL for the transcript of this episode.]Become a PathWise member today! Join at https://pathwise.io/join-now/
Who says you cabn't declare your bankiinglove twice in one week? In this second special Valentine's Day episodes, four Cupids of Coin gather to discuss their loves, loathes and hopes in banking. The goss in 2026 is whether AI is the white knight on a silicon stallion, or a two-timin' hallucinating player. Join us as we solve that mystery and many others in the relam of love and finance. Our guests: Tyler Brantley, VP of sales and partnership, VerticeAI Josh DeTar, EVP of Evangelism, Tyfone Jessica Evett, SVP of Product Strategy & Technology Operations, CloudVirga (hard G) Rebecca Secor, Chief Experience Officer, Member Loyalty Group
This week on Catalyst, Tammy is joined by Mark Curtis, the co-founder of Fjord and a pioneer in the design, strategy and thought leadership space. Tammy and Mark discuss his extensive career and delve into the evolution of design over the past 3 decades. They also look to the future and explore how AI is transforming design and why it still can't beat the human brain in some applications. Mark also talks about this new venture Full Moon, a project focused on the intersection of humans, technology, and business, and the resurgence of service design in response to the complexities of modern challenges.Please note that the views expressed may not necessarily be those of NTT DATALinks: Mark Curtis Full Moon Moving Beyond “AI is just a Tool”: Shifts in AI Communication in 2026 - Medium Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In today's episode, David Millili and Steve Carran sit down with Ashley NeQuent, Director of Product Strategy at Jonas Hospitality, for an in-depth conversation about hotel tech, operations, and creating unforgettable guest experiences. We kick things off with a lightning round to get to know Ashley, then dive into her journey from working at a small resort in upstate New York to leading product strategy for one of the biggest names in hospitality tech. Along the way, Ashley shares:How mentorship and teamwork shaped her early career in hotelsMoving from front desk to tech leadership in hospitalityThe power of unified tech stacks and breaking down siloed hotel systemsUsing data to personalize guest experiences without losing the human touchWatch the FULL EPISODE on YouTube: https://youtu.be/NKlc9_j_AQc Links:Ashley on LinkedIn: https://www.linkedin.com/in/ashleybooton/Jonas Hospitality: https://www.jonashospitality.com/Jonas Hospitality on LinkedIn: https://www.linkedin.com/company/jonas-hospitality/For full show notes head to: https://themodernhotelier.com/episode/249Follow on LinkedIn: https://www.linkedin.com/company/the-...Join the conversation on today's episode on The Modern Hotelier LinkedIn pageConnect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.
In our latest ELC episode, we are addressing some of the biggest challenges facing engineers today: identifying your scaling thesis, putting that thesis into practice, and addressing implementation challenges. Jaikumar Ganesh, Head of Engineering @ Anyscale, shares insights from his experience working at top tech companies like Android and Uber, and how to apply those lessons within your own orgs. We also cover strategies for identifying what to build, using data effectively when it comes to understanding AI agents, and keeping your intent (and customer success) top of mind. Additionally, Jaikumar discusses his experience as a GM and why all orgs should adopt cross-functional skillsets as part of their company culture. ABOUT JAIKUMAR GANESHJaikumar Ganesh is an accomplished technology leader and the Head of Engineering at Anyscale. With a deep background in engineering and customer-facing roles, Jaikumar has a proven track record of building and scaling engineering organizations. He is passionate about pushing the boundaries of product and engineering innovation while ensuring customer needs are met, and is committed to building empowering organizations rooted in trust, respect, and growth. Jaikumar is excited about working with companies to harness the power of AI and distributed computing to achieve their goals. He previously co-started and co-led Uber's AI group—the central ML group at Uber—and was also on the early team at Android @ Google. This episode is brought to you by Retool!What happens when your team can't keep up with internal tool requests? Teams start building their own, Shadow IT spreads across the org, and six months later you're untangling the mess…Retool gives teams a better way: governed, secure, and no cleanup required.Retool is the leading enterprise AppGen platform, powering how the world's most innovative companies build the tools that run their business. Over 10,000 organizations including Amazon, Stripe, Adobe, Brex, and Orangetheory Fitness use the platform to safely harness AI and their enterprise data to create governed, production-ready apps.Learn more at Retool.com/elc SHOW NOTES:Reflecting on scaling patterns across the 2000s, 2010s, and the AI era (03:27)Why "copy-pasting" scaling strategies from other companies leads to failure (5:56)How to define a scaling thesis by mapping revenue projections to infrastructure strategy (7:52)Infrastructure shifts: From Android's OS abstractions to Uber's on-prem data centers (9:56)The "Build vs. Buy" dilemma in the age of AI agents and third-party solutions (12:09)Why "Knowing What to Build" is the new long pole in engineering productivity (20:17)Developing "Product Thinking" within engineering and infrastructure teams (23:10)The emergence of Context Graphs and "Source of Truth" platforms for AI agents (24:46)How to avoid data & context graphs becoming bottlenecks (27:05)Lessons from GM leadership: Bridging the gap between engineering, product, and sales (29:06)The "6-20" Initiative: Uniting cross-functional teams around specific customer wins (32:45)Training engineers to empathize with customer pain and translate technical wins into the language of sales (33:48)Utilizing cross-departmental daily standups and leaderboards to drive aggressive "block and tackle" execution (36:18)Tracing execution failures back to early decision-making and judgment gaps (38:42)Rapid fire questions (45:28) This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this installment of the Expert Viewpoint video series, Pragatee Dhakal, Director of Product Strategy and Enablement at CLARA Analytics, explains how nuclear verdicts are becoming more frequent—and … Read More » The post Expert Shares How Nuclear Verdicts Are Impacting Insurers appeared first on Insurance Journal TV.
In this episode of Fireside with Founders & Leaders, host Rupert McSheehy welcomes Rafe Blandford, a seasoned technology leader with a rich background in mobile strategy and product innovation.Rafe shares his journey from the telco industry to leading teams at prominent agencies, shedding light on the importance of diversity and inclusion in building effective teams. The conversation delves into the impact of technology on society, the challenges of measuring outcomes, and the evolving role of technology leaders in the age of AI and digital transformation.
This week on Catalyst, Tammy Soares speaks with Prashant Hinge, Chief Information and Transformation Officer at MSIG USA. Prashant has been working in the insurance industry for 20 years and is an expert at building teams to create solutions that improve the user experience. Prashant discusses the importance of unlearning siloed ways of working in order to unlock collaborative and cross-functional creativity, a skill that's especially important in the insurance industry. He also explains why in the current world of AI, we all need to become triathletes - meaning we now need to understand the business, need to know basic AI tools and need to develop core skills. He also talks about the opportunities that AI is unlocking for the insurance industry and how change management and ensuring you have good processes, data and people is key in ensuring success at scale. Please note that the views expressed may not necessarily be those of NTT DATA Links: Prashant Hinge State of AI in Business in 2025 Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week, Dinner for Shoes goes on location, straight to the offices of Cerofy, an eco-design and certification platform helping fashion brands actually walk the walk when it comes to sustainability and CO₂ reduction.I'm hanging out with Cerofy founder Corina Weikl, tattoo artist and sustainability entrepreneur (and the woman behind some of my tattoos), and Sydney Ellis, Cerofy's Head of Sustainability & Product Strategy, to see what their real day-to-day looks like. We discuss how they help brands use data, AI, and smart design decisions to lower emissions, cut costs, and build real consumer trust without sacrificing creativity or style.We talk fashion materials, sustainability myths, how tech is changing the industry right now, and what actually makes a difference when it comes to reducing CO₂ emissions (just in time for International Reducing CO₂ Emissions Day). And yes, I showed up in a fully sustainable ‘fit for the occasion, with the shoe of the day being a pair of VIVAIA boots — made from recycled plastic water bottles — because the outfit always understands the assignment.Come for the fashion, stay for the tech, and leave feeling smarter (and oddly optimistic) about where the industry is headed.THESE SHOESVIVAIA Regina Pro BootTHIS OUTFITShop my lookArgent x Citizens of Humanity blazerReformation jeansLeft On Friday teeJenny Bird jewelryTHESE CHAPTERS00:00 INTRO01:57 WHAT DOES A FASHION SUSTAINABILITY PLATFORM DO?27:09 WHAT I LEARNED AT CEROFY28:22 THE OUTFIT BEHIND THE SHOESTHIS PRODUCTIONis created, written, hosted, and produced by Sarah Wasilak.is creative directed and executive produced by Megan Kai.is tech supervised by Nick.includes photos and videos in chronological order by Cerofy and Sarah Wasilak.is made with love.Dinner for Shoes is a podcast about style and identity, bridging the gap for anyone who has ever felt like fashion is an exclusive world. Host and shopping director Sarah Wasilak serves thoughtful conversations about industry trends, personal expression, inclusivity, and real life topics. Her Shoe Therapy series brings in honest discussions about mental health with her signature humor and warmth. Each episode begins with a shoe on her plate and shifts into a relaxed dinner style conversation, with appearances from her cats and a bit of humor peppered on top.Dinner for Shoes podcast episodes are released weekly on YouTube, Spotify, and Apple. You can follow along for updates, teasers, and more on TikTok, Instagram, and Facebook. If there are any fashion topics you've been pondering or good eats you think Sarah should try, don't hesitate to send a DM or an email.Dinner for Shoes is an original by The Kai Productions.Follow Dinner for Shoes: @dinnerforshoes on Instagram, TikTok, Facebook, and YouTube Follow host Sarah Wasilak: @slwasz on Instagram Follow producer Megan Kai: @megankaii on Instagram Get in touch: dinnerforshoes@gmail.comTo make this video more accessible, check out YouDescribe, a web-based platform that offers a free audio description tool for viewers who are blind or visually impaired.
This week on Catalyst, guest host Jod Kaftan sits down with automotive industry expert Clemens Conrad to discuss the evolution of mobility and the future of automotive design. Jod and Clemens discuss how car interiors are becoming more personalized and how OEMs are adapting to hyper-personalize the automotive experience. They also explore how cultural differences in transportation inform automotive design and break down some recent stats about which companies are leading the way in automotive design and innovation - some of the results might surprise you! Please note that the views expressed may not necessarily be those of NTT DATALinks: Clemens Conrad Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Many store owners assume cashflow problems come from marketing or pricing. In reality, some of the biggest profit leaks are hiding inside your product strategy. In this episode, Salena unpacks three subtle but costly mistakes that drain cash even in businesses with strong sales and loyal customers. These issues compound quietly over time. You'll learn why premium customers do not buy premium in every category, how to calculate true landed cost properly, and where opportunity cost is silently eroding your profit. This episode is a must-listen as you reorder stock and plan for growth in 2026.
It's YOUR time to #EdUp with Dr. Madhavi Chandra, Chief Product & Strategy Officer, EntrinsikIn this episode, sponsored by the ELIVE 2026 Conference in Denver, Colorado, April 19-22, & the 2026 InsightsEDU Conference in Fort Lauderdale, Florida, February 17-19,YOUR cohost is Dr. Karen Holding-Jordan, Dean of Records & Registration for Workforce Continuing Education, Wake Technical Community CollegeYOUR host is Elvin FreytesHow can higher ed leaders avoid AI sprawl by implementing intentional AI strategy that integrates with existing data ecosystems to drive real ROI instead of wasting funds on big box solutions?Why should institutions treat data as a cabinet member by bringing departments together to identify problems that break down data silos & create institution wide impact?How can leaders shift from banning AI to folding AI literacy into curriculum & changing assessment to evaluate how students prompt, interact, & apply analytical thinking as the student profile evolves beyond traditional 18 to 22 year olds?Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want to get early, ad-free access & exclusive leadership content to help support the show? Become an #EdUp Premium Member today!
Tiered pricing is becoming the simplest way to sell AI-powered SaaS without turning your pricing page into a technical explanation. In my interview with Dan Balcauski, founder and Chief Pricing Officer at Product Tranquility, we talked about why AI is forcing new pricing decisions earlier than ever—and why "good, better, best" packaging often works because it keeps buying decisions clear while helping companies manage real AI costs. The AI era is making pricing margin-aware again. Tiered pricing helps you protect margins without forcing buyers to learn your cost structure. About Dan Balcauski Dan Balcauski is the founder and Chief Pricing Officer at Product Tranquility, where he helps high-volume B2B SaaS CEOs define pricing and packaging for new products. He is a TopTal certified Top 3% Product Management Professional and helps teach Kellogg Executive Education course on Product Strategy. Over the last 15 years, Dan has managed products across the full lifecycle—from concept incubation to launch, platform transitions, maintenance, and end of life—across consumer and B2B companies ranging from startups to publicly traded enterprises. He previously served as Head of Product at LawnStarter and was a Principal Product Strategist at SolarWinds. Why Tiered Pricing Is Winning in the AI Era For years, SaaS companies could price mostly around value because marginal costs were relatively stable. AI changes the math. Dan points out that companies are now cutting meaningful monthly checks to model providers, and leadership teams can't pretend cost-to-serve is irrelevant anymore. That's a big reason tiered pricing is showing up everywhere right now. It gives teams a way to: Keep the offer simple for buyers Put premium capabilities where they belong Create a natural upgrade path that aligns with value and cost Most importantly, tiered pricing keeps you out of the weeds. The customer conversation stays focused on outcomes, not infrastructure. What Makes Tiered Pricing Actually Work Dan's point isn't "just shove AI into the top tier." Tiered pricing works when plan differences are easy to understand and tied to value drivers customers already recognize. Here are three practical patterns from the discussion that hold up well in the AI era. 1) Put AI in higher tiers when it boosts a user's output If an AI feature makes a person more effective—faster drafting, better triage, higher quality responses—tiering can be straightforward. The buyer already understands why a "Better" or "Best" plan costs more: it changes the capability of the team. This is also why seat-based pricing can still make sense for many AI-enhanced tools. If the value driver is still "help my team do better work," then users/seats remain an intuitive anchor. If AI increases team productivity, tiered pricing can stay aligned to seats—because seats still map to value. 2) Use add-ons when AI changes the value driver Sometimes AI doesn't just "help" the user—it replaces work entirely. When that happens, forcing it into the same tier structure can distort value and create confusion. Dan points to Intercom as a strong example of handling this well: The core support platform stays priced per user (agents), because the value driver is agent effectiveness. Their AI agent ("Fin AI") is priced separately because the agent isn't involved—the value is the number of issues the AI resolves. That's why per-resolution pricing makes sense. 3) Don't make buyers learn token math Dan's strongest warning is about token pricing. Customers don't want to learn what tokens are, and sales teams don't want to explain them—especially when you're selling a business outcome like faster support or better customer experience. Token-based pricing also shifts the conversation away from value and toward your vendor bill. As Dan puts it, customers don't care about your infrastructure costs, and pushing that complexity into the buying motion adds friction. If your tiered pricing requires a footnote explaining tokens, you're adding sand in the gears. A Tiered Pricing Checklist for AI Features Here's a simple way to apply this immediately: Good: Core workflow value, minimal AI (or AI where costs are predictable) Better: AI that boosts team output (speed, quality, throughput) Best: AI that drives outcomes at scale (automation, deflection, resolution) Add-on: Use when AI has a different value driver than the base product (example: per-resolution) Stay Connected: Join the Developreneur Community We invite you to join our community and share your coding journey with us. Whether you're a seasoned developer or just starting, there's always room to learn and grow together. Contact us at info@develpreneur.com with your questions, feedback, or suggestions for future episodes. Together, let's continue exploring the exciting world of software development. Additional Resources Setting Your Development Pricing Fixed or Hourly Project Pricing A Project Management and Pricing Guide for Success Building Better Foundations Podcast Videos – With Bonus Content
Legacy systems work. So why do companies waste millions rewriting them? In this episode of Arguing Agile, Product Manager Nisha Patel joins Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel for a debate on the dangerous obsession with rewriting legacy systems — from COBOL to green screens — that still power ATMs, government systems, and Fortune 500 billing engines. Watch or listen as we discuss the myth that "modern" equals "better" and reveal how most rewrites fail because they ignore customer value, edge cases, and real ROI as well as other topics, such as:How Chesterton's Fence applies to code (Brian still doesn't know)How Developers kill software with Resume-Driven Development (RDD)How Finance kills software with spreadsheet-driven development (SDD)Why chasing "parity" kills innovationRisk Mitigation, or, framing technical debt in business termsIf you've ever worked on or tried to replace legacy systems, this episode will either give you nightmares, or help how you approach legacy systems while helping you also stop burning budget on vanity projects.#LegacyCode #ProductManagement #AgileCoachingREFERENCESAA148 - An Introduction to Software Development FinancesLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software. The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether. In Episode 1, I sit down with Naeem Abraham, Senior Director of Product Strategy at C&R Software. We kick things off with what I call the Collections Abundance Moment, tracing debt collection's operational powerhouse roots (where empathy was sacrificed at the altar of efficiency) to a world where the old resource constraints no longer apply. The episode dives into the mechanics of building safe, value-adding AI systems. Naeem outlines the “triangular dance floor” of competing pressures (risk, cost, and customer experience) and explains why the winners will be those who treat AI not as a system, but as intelligence. What if every customer had a personal banker in their pocket? What if cost no longer forced us to be adversarial? What if the prize wasn't collections at all, but financial well-being? This episode is a blueprint for anyone reimagining collections, credit, or customer care in the age of AI. Subscribe now to catch what's next. This episode is brought to you by C&R Software. More than just debt collections, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Naeem: https://www.linkedin.com/in/naeem-abraham-b8a0ab10 Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0
This week on Catalyst, Tammy chats with Jimit Arora, the CEO of Everest Group. Jimit is a leader who deeply understands the challenges that organizations face and how they can move forward with confidence. Jimit and Tammy discuss the importance of a growth mindset and how companies can meaningfully adopt AI. According to Jimit the key to meaningful adoption is for companies to be aware of PTSD - process debt, tech debt, skills debt and data debt. Jimit also shares what he thinks will be the biggest trends to affect global services in the next year. Please note that the views expressed may not necessarily be those of NTT DATALinks: Jimit Arora LinkedInEverest Group Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Minimal viable pricing is the fastest way to stop debating what your product should cost and start learning what customers will actually pay for. In my interview with Dan Balcauski, founder and Chief Pricing Officer at Product Tranquility, we talked about how early-stage teams can set pricing that's "good enough" to sell, validate value, and iterate—without getting stuck chasing the perfect number. Pricing can feel risky because it shapes perception, positioning, and revenue. But Dan's message is practical: you don't need perfect pricing to move forward—you need minimal viable pricing that creates clear decisions and real feedback loops. Minimal viable pricing isn't "cheap pricing." It's "clear pricing" that helps you test value and drive decisions. About Dan Balcauski Dan Balcauski is the founder and Chief Pricing Officer at Product Tranquility, where he helps high-volume B2B SaaS CEOs define pricing and packaging for new products. A TopTal-certified Top 3% Product Management Professional, Dan also teaches in Kellogg Executive Education's Product Strategy coursework. Over the last 15 years, he has led products across the full lifecycle—from concept incubation to launch, platform transitions, maintenance, and end-of-life—across both consumer and B2B markets. Before Product Tranquility, he served as Head of Product at LawnStarter and as a Principal Product Strategist at SolarWinds following its $4B acquisition. What "minimal viable pricing" actually means Dan's approach starts with a mindset shift: early-stage companies rarely fail because their initial price was off by 10–20%. They fail because they haven't found a repeatable customer problem, a clear value promise, or a reliable way to acquire customers. Minimal viable pricing means: You set a price you can defend. You package it in a way customers can understand. You use real conversations and real deals to refine it. It's pricing as a learning tool—not a spreadsheet exercise. Minimal viable pricing starts with your "free option" One of the most actionable parts of the discussion was Dan's breakdown of freemium vs free trial—and why it matters so much for minimal viable pricing. A free trial creates urgency. There's a natural deadline, which forces customers to evaluate value and decide. A freemium model can work, but it often creates a huge pool of users who never engage deeply enough to convert. If your goal is to learn quickly, trials often generate clearer signals: Who gets value fast? What feature set drives adoption? What objections stop the purchase? Minimal viable pricing works best when your go-to-market motion creates real decisions—not endless "maybe later." Trial length: don't confuse "short" with "effective" There's a trend toward shorter trials (like 7 days), but Dan's point is simple: a short clock doesn't help if your customer can't realistically experience value in that window. In B2B especially, onboarding delays, competing priorities, and internal approvals can chew up days instantly. A minimal viable pricing approach asks: What's the shortest trial that still allows a motivated customer to succeed? If you're selling to teams, the answer is often longer than you think. Use minimal viable pricing to clarify positioning Dan also shared a framing that sticks: are you selling a Timex or a Rolex? In other words, are you competing on affordability and simplicity—or premium value and outcomes? Minimal viable pricing isn't just about the number. It's also about: The story your pricing tells The kind of customer you attract The expectations you set around results and support You don't need a dozen plans to communicate this. You need clarity. If customers can't tell who your product is for from the pricing page, your "pricing problem" might actually be a positioning problem. The goal: learn faster, not argue longer Minimal viable pricing gives you a way to move forward without pretending you have perfect information. Start with something simple, sell it, listen hard, and iterate. If you want a practical takeaway from Dan's perspective, it's this: pricing is one of your best feedback loops. Use it early. Use it intentionally. And don't let the hunt for "perfect" delay the real work—helping customers win. Stay Connected: Join the Developreneur Community We invite you to join our community and share your coding journey with us. Whether you're a seasoned developer or just starting, there's always room to learn and grow together. Contact us at info@develpreneur.com with your questions, feedback, or suggestions for future episodes. Together, let's continue exploring the exciting world of software development. Additional Resources Defining An MVP Properly for Your Goals Price With Confidence: Estimation Made Simple How to Build a Minimal Viable Product Without Blowing Your Budget Building Better Foundations Podcast Videos – With Bonus Content
Vandana Ramani on how UPS is leveraging AI to help SMEs This week on Catalyst Tammy sits down with Vandana Ramani, the Vice President of Global Strategy at UPS. Vandana loves to solve difficult, complex problems. From making sure a live iguana gets delivered to where it needs to be, to thinking about how UPS can leverage AI to improve their customer experience, Vandana is always working at the intersection of business strategy and technology. Tammy and Vandana discuss the integration of AI in small and medium sized businesses and how it can be transformative for data connectivity and developing shared outcomes. Vandana also shares networking tips she's developed from years spent rebuilding her networks from the ground up across the world. Please note that the views expressed may not necessarily be those of NTT DATALinks: Vandana Ramani LinkedInLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Product Strategy for AI Hello, this is Hall T. Martin with the Startup Funding Espresso -- your daily shot of startup funding and investing. Artificial intelligence is a disruptive technology that promises tremendous benefits to the tech industry. Current products will be upgraded to use AI. New products will be introduced using AI from the get-go. Here's a list of product strategies for AI: AI-based applications that use large language models called LLMs. This could be a chatbot that replaces a traditional user interface. AI-based networks that leverage AI for performance. This could be a solution that gives a more complete picture of the system. AI-based platforms that enable multiple applications using an AI engine. AI-based marketplaces that enable new features for discovery. Marketplaces are ideal for creating and capturing data, such as the most popular product in a category. Marketplaces also make matches between a buyer and seller. AI can perform more comprehensive matches and provide the buyer with help in finding the right product. AI will find its initial success in creating assistants. An assistant can guide one through a complex process, enhancing the user experience. Consider these product strategies for your startup. Thank you for joining us for the Startup Funding Espresso where we help startups and investors connect for funding. Let's go startup something today. _______________________________________________________ For more episodes from Investor Connect, please visit the site at: http://investorconnect.org Check out our other podcasts here: https://investorconnect.org/ For Investors check out: https://tencapital.group/investor-landing/ For Startups check out: https://tencapital.group/company-landing/ For eGuides check out: https://tencapital.group/education/ For upcoming Events, check out https://tencapital.group/events/ For Feedback please contact info@tencapital.group Please follow, share, and leave a review. Music courtesy of Bensound.
This week on Catalyst Tammy chats with Parisa Zander, a seasoned professional in the tech industry who recently retired after a successful career spanning nearly three decades at companies like Meta, Samsung and Microsoft. Parisa discusses the challenges of being a woman in tech, the importance of finding one's voice, and the values that guide her leadership style, including honesty, empathy, and the need for fun in the workplace. She also emphasizes that to truly understand your customer you need to go to them and set time aside for real-world testing. How else will you see how people across the country are actually engaging with your product? Please note that the views expressed may not necessarily be those of NTT DATALinks: Parisa Zander - LinkedIn Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
How do you take a free language app and turn it into a multi billion juggernaut that users are literally addicted to?In this episode of TruthWorks, Jessica and Patty sit down with Cem Kansu, the Chief Product Officer at Duolingo. Cem has spent nearly a decade architecting the product strategy that grew Duolingo from a struggling startup into the world's #1 education app.This isn't just a conversation about "product-market fit." It's a raw look at the operational culture required to run thousands of A/B tests a year without losing your soul. Cem pulls back the curtain on Duolingo's famous "unhinged" marketing, the reality of managing a "freemium" model that actually makes money, and why they decided to make their AI mascot, Lily, a depressed teenager.Key topics discussed include:The "Mini-CEO" Mindset: Why Duolingo empowers product managers to run their own P&Ls and how that changes the culture of accountability.Monetization vs. Mission: The hard conversations and trade-offs involved in making money while keeping the core product free for millions.The Truth About Gamification: How to use streaks, leaderboards, and "passive-aggressive" notifications to drive retention without burning out your team (or your users).Hiring for Taste: Why data is critical, but product intuition is what actually builds a brand people love.Navigating the AI Shift: How Duolingo is integrating GenAI to teach effectively, not just efficiently.Whether you are scaling a product team or trying to build a culture that embraces experimentation, Cem offers a transparent look at the machinery behind the owl.
Be honest: have you set up automation… but not really adopted it? In this episode of our Leadership Series, Paul Lodder (VP of Accounting & Product Strategy at Dext) breaks down how to use Dext automation to create capacity, improve real-time reporting, and move clients from reactive to in control. Download Dext's Compliance to Advisory Guide, here: https://info.dext.com/compliance-to-advisory-guide?UTM_source=6fb Paul shares what he saw moving from practice to product: most firms sign up to tools but don't adopt features deeply enough to get the outcome. You'll hear what “real-time bookkeeping” actually means, why regularity matters, and how to structure people, processes and products so automation sticks. What you'll learn: - Spot why firms “go digital” but still don't get full tool value (feature adoption is the gap). - Build a Dext champion role that improves automation performance across your client base. - Shift clients from quarterly compliance to real-time bookkeeping and decision-making. - Use automation and regularity to unlock dashboards, insights, and proactive conversations. - Understand where AI helps (proactivity and capacity) and where it won't replace you (relationships and empathy). Try Dext as a partner: https://dext.com/uk/partner?utm_source=6fb and explore how automation creates capacity. This episode is for bookkeepers and accounting firms who want to stop chasing paperwork, reduce admin, and deliver real-time value, without adding headcount. ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.
In this episode from the archives Tammy sits down with Keena Patel-Moran, the Healthcare and Lifesciences Industry Lead at Launch by NTT DATA. Keena and Tammy discuss ways to improve the industry and give patients the support they need and deserve. They discuss why doctors should look beyond just symptoms and make a case that improving healthcare processes is not only better for patients and care-takers but is also good for business. Please note that the views expressed may not necessarily be those of NTT DATALinks: Keena Patel-MoranLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In the last year alone, IRS-CI identified more than $10 billion in financial crime executed over 1400 warrants, seized hundreds of millions of dollars in assets and maintained one of the highest conviction rates in federal law enforcement. But how do they amass these groundbreaking stats? In this episode, Matt Wilson (Director, Product Strategy, Chainalysis) speaks with Trevor McAleenan (Acting Supervisory Special Agent, IRS-CI) and he provides unique insights into the division's accomplishments and their recent Annual Report. The team discusses the evolving landscape of financial crime as cryptocurrency becomes a significant player, while shedding light on huge cases, including Armenian narcotics networks, and Chinese nationals peddling fentanyl precursors. The discussion also touches on the future of crimefighting in the world of AI and cryptocurrency, emphasizing the agency's global partnerships and strategic innovations. Minute-by-minute episode breakdown 2 | Inside IRS Criminal Investigations and Major Cryptocurrency Seizures 4 | Trevor McAleenan's Dynamic Career in IRS Criminal Investigation 7 | The Evolution of Cryptocurrency in Criminal Investigations 10 | Major Crypto Cases and Successes for IRS-CI 14 | Seizing Cryptocurrency: Challenges and Unexpected Discoveries 18 | Cracking Down on Darknet Drug Trafficking Through Cryptocurrency 23 | AI and Cryptocurrency in Modern Criminal Investigations 27 | IRS-CI's Global Impact and Career Opportunities Related resources Check out more resources provided by Chainalysis that perfectly complement this episode of the Public Key. Website: IRS Criminal Investigation (IRS-CI) serves the American public by investigating potential criminal violations of the Internal Revenue Code Publication: IRS-CI 2025 Annual Report Press Release: U.S. Attorney Announces Historic $3.36 Billion Cryptocurrency Seizure And Conviction In Connection With Silk Road Dark Web Fraud Press Release: Bitfinex hacker sentenced in money laundering conspiracy involving billions in stolen cryptocurrency Press Release: Bitcoin Fog Operator Sentenced for Money Laundering Conspiracy Blog: North Korea Drives Record $2 Billion Crypto Theft Year, Pushing All-Time Total to $6.75 Billion Blog: $35 Million in Crypto Drained in 15 Minutes: How Exchange Hacks Are Evolving and How to Prevent Them YouTube: Chainalysis YouTube page Twitter: Chainalysis Twitter: Building trust in blockchain Speakers on today's episode Matt Wilson *Host* (Director, Product Strategy, Chainalysis) Trevor McAleenan (Acting Supervisory Special Agent, IRS-CI) This website may contain links to third-party sites that are not under the control of Chainalysis, Inc. or its affiliates (collectively “Chainalysis”). Access to such information does not imply association with, endorsement of, approval of, or recommendation by Chainalysis of the site or its operators, and Chainalysis is not responsible for the products, services, or other content hosted therein. Our podcasts are for informational purposes only, and are not intended to provide legal, tax, financial, or investment advice. Listeners should consult their own advisors before making these types of decisions. Chainalysis has no responsibility or liability for any decision made or any other acts or omissions in connection with your use of this material. Chainalysis does not guarantee or warrant the accuracy, completeness, timeliness, suitability or validity of the information in any particular podcast and will not be responsible for any claim attributable to errors, omissions, or other inaccuracies of any part of such material. Unless stated otherwise, reference to any specific product or entity does not constitute an endorsement or recommendation by Chainalysis. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Chainalysis employees are those of the employees and do not necessarily reflect the views of the company.
This week on Catalyst, Tammy recaps her favourite moments from the past year. She recaps the key themes that came up time and time again across conversations with almost 50 leaders across various industries - the human side of AI, authentic leadership, designing with people not for people, reinventing work and technology as possibility. There was much discussed this year and there's a lot more to come in the new year! Please note that the views expressed may not necessarily be those of NTT DATALinks: State of AI in Business Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Busy isn't the same as better.We sat down with product strategist, coach and consultant, and now a pubslihed author Tim Herbig to unpack a simple truth: real progress with impact that matters happens when strategy, metrics, and discovery align.If you lead change across a product, a platform team, culture or your own habits - you'll leave with a clearer way to choose what to focus on, what to measure, and what to learn.Say no with confidence. Retire progress theater. And build momentum you can be proud of.Key Insights:Context beats templates every time - "better practices" for your situation matter more than copying what worked for someone elseStrategy's real job is helping people say yes and no fastThe "why" question is ruthlessly effective - if you can't explain why you're doing something, you're probably just checking boxesAI helps you reach hard problems faster but only if you're ready to actually solve them instead of automating busyworkHow to spot progress theater before it drains your energy and budget ... also how to choose a better strategy for your beach body in 2026 and a lot more!___________TIM'S BIOTim Herbig is a product management coach, consultant, and author who helps teams make evidence-informed decisions by connecting strategy, OKRs, and discovery. For over a decade, he worked in various in-house and consulting roles across publishing, professional networking, and enterprise B2B SaaS. Tim's work has helped organizations from Lufthansa Group Digital Hangar to early-stage startups move from following "best practices" to developing better practices suited to their context that led to desired impact. Tim writes a popular weekly newsletter and is the author of "Real Progress: How to Connect the Dots of Product Strategy, OKRs, and Discovery." He lives by 3 core values: integrity (doing what you say), curiosity (going down rabbit holes), and sincerity (being honest even when it's hard).5) CALL TO ACTION & RESOURCESReady to move from alibi progress to real progress?Connect with Tim's work:Newsletter: https://herbig.co/newsletter (Weekly insights on strategy, OKRs, and discovery)Book: "Real Progress: How to Connect the Dots of Product Strategy, OKRs, and Discovery"Website: https://herbig.co/LinkedIn: https://www.linkedin.com/in/herbigtMentioned in the episode:Petra Willa's PM Wheel conceptJames Clear's quote on context-dependent adviceRavi Mehta's concept of "market interrupt moments"Gibson Biddle's Strategy/Metric/Tactic frameworkTim's homework for you:Start by asking one question this week: "Why are we doing this?" Then see if you can connect your answer to actual measurements and learning. That's where real progress begins. _________Enjoyed this conversation? Don't forget to subscribe to never miss an insight! Rate, and share the show with someone who needs a better way to make progress. Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive, Leadership and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant
Send us a textIn this episode of UX Leadership by Design, Mark Baldino talks with Ryan Glasgow, CEO and founder of Sprig, about the future of UX research in an AI-first world. Ryan shares how Sprig was built to replace legacy survey tools like Qualtrics and SurveyMonkey by enabling real-time, in-context feedback and powerful AI-driven analysis. The conversation dives deep into how modern research can scale with fewer resources, why AI should be seen as an intern—not a threat—and how researchers can thrive by shifting toward strategic influence within organizations. If you're in product, design, or research leadership, this one's for you.Key TakeawaysLegacy research tools are broken – They're disconnected from user behavior and painfully slow—Sprig fixes that by embedding surveys in key workflows.AI isn't here to replace you—it's your intern – The most successful teams treat AI like an eager junior teammate that accelerates insights and frees up strategic thinking.UX research is evolving toward strategic impact – Tactical research is being democratized across teams; researchers who shift toward company-level strategy will thrive.Tool bloat is real—consolidation is the future – Many orgs are replacing 3–5 survey tools with Sprig to reduce costs and streamline workflows.You can't scale great product experiences without scaling insights – Research embedded across the product journey is the only way to keep up.Designers and Product Managers are sharing research responsibilities – It's now table stakes for cross-functional teams to gather, analyze, and act on feedback.Sprig uses Sprig – The team applies its own product to optimize A/B testing, feature development, and in-product recruiting—truly eating their own dog food.ChaptersFrom Product to Founder: Why Build Sprig – 01:00What Legacy Survey Tools Get Wrong – 04:00Sprig's End-to-End Research Workflow – 07:30Using Sprig to Build Sprig (Meta UX) – 09:45AI as Intern: Supercharging Strategic Work – 22:00The New Research Stack: Strategic > Tactical – 29:00The Future of UX Research Teams – 31:00Resources & LinksConnect with Ryan on LinkedInSprig AI-Native Survey App Connect with Mark on LinkedIn Fuzzy Math - B2B & Enterprise UX Design Consultancy
In this episode we talk about product strategy. How do you make sure your product wins in the market? How do you make key product decisions, and how do you manage mistakes? We are here to help! In this episode we answer questions including:What do you do when big feature releases fail to move the needle?How do you balance different requests from different customers?What's the best way to communicate product roadmaps?All of these questions were submitted by listeners just like you. You can submit questions for us to answer on our website TheStartupHelpdesk.com or on X/Twitter @thestartuphd - we'd love to hear from you!Your hosts:Sean Byrnes: General Partner, Near Horizon www.nearhorizon.vcAsh Rust: Managing Partner, Sterling Road www.sterlingroad.comNic Meliones: CEO, Navi www.heynavi.comReminder: this is not legal advice or investment advice.Q1: What do you do when big feature releases fail to move the needle?Utility drives adoption, not novelty. If a release flops, you likely prioritized "pixie dust" (like bolting on AI simply to be trendy) over solving a "hair on fire" problem.Focus on Pain, Not Trends: New technology is a tool, not a strategy. A feature only matters if it delivers a 10x improvement on a core, high-pain customer job. If it's a "nice-to-have," it will be "rarely-used."The Iteration Mandate: Don't be afraid to ship imperfect work, but be terrified of stagnating. You cannot expect your first implementation to be the winning one. You iterate to find the 10x value; you don't start with it.Q2: How do you balance different requests from different customers?Diverging requests are a warning sign of a "Verticalization Challenge." You cannot build two businesses at once. If you try to serve every request, you multiply complexity and halve your focus. The result is a B+ product, and B+ products do not win categories.To win, you must be the best in the world for a specific customer profile before you can be good for everyone.The 60-Day Focus Framework:Select: Pick the profile with the best blend of pain, willingness to pay, and market size.Sprint: Ignore all other segments and focus on that profile exclusively for 60 days.Validate: If you don't see breakout momentum, pivot to the next profile.Q3: What's the best way to communicate product roadmaps?Trust is the currency of product management. You earn it by balancing two distinct timelines:Sell the Dream (Long-term): Customers treat their purchase as an investment in the future. Share your vision and intent to get them excited about where the ship is going.Deliver the Reality (Short-term): Ruthlessly over-deliver on the next 60-90 days.The Trust Equation: When you provide undeniable proof of execution in the short term, you earn the right to be ambiguous about the long term. If you miss short-term dates, your long-term vision looks like a hallucination. Give them proof so they can believe in the dream.
More money. More time. Or both.If what you offer helps people get one or both, demand should not be the problem. When it is, the issue is rarely the product. It is how the value is communicated. The problem is most businesses bury that value under features, specs, and what I call “knowledge vomit” and then wonder why buyers do not move.In this episode, I break down why marketing fails when it cannot clearly validate outcomes. Buyers do not struggle with features or specs. They struggle with confusion. If your message does not quickly show how you help them make money, save time, or both, they will move on, even if what you offer is genuinely strong.We walk through how value gets buried under “impressive” language, why clear always beats clever, and how small disconnects in messaging and experience quietly erode trust and revenue. This is not about hype or shortcuts. It is about making the value obvious at every touchpoint.In this episode, you will learn how to:Translate features into outcomes buyers actually care aboutClarify whether your offer makes money, saves time, or does bothSimplify messaging so decision makers instantly understand the valueFix marketing that looks polished but fails to convertImprove customer experience through small, intentional momentsAlign product, marketing, and leadership around one clear value storyThis episode is for founders, marketers, product leaders, and decision makers who are tired of guessing why marketing is not working. If your marketing cannot clearly prove value, you will not win. When it can, growth becomes more predictable, more sustainable, and far less complicated.Beyond The Episode Gems:Subscribe To My New Weekly LinkedIn Newsletter: Strategize. Market. Grow.Buy My Book, Strategize Up: The Blueprint To Scale Your Business: StrategizeUpBook.comDiscover All Podcasts On The HubSpot Podcast NetworkGet Free HubSpot Marketing Tools To Help You Grow Your BusinessGrow Your Business Faster Using HubSpot's CRM PlatformSupport The Podcast & Connect With Troy: Rate & Review iDigress: iDigress.fm/ReviewsFollow Troy's Socials @FindTroy: LinkedIn, Instagram, Threads, TikTokSubscribe to Troy's YouTube Channel For Strategy Videos & See Masterclass EpisodesNeed Growth Strategy, A Keynote Speaker, Or Want To Sponsor The Podcast? Go To FindTroy.com
This week on Catalyst Tammy speaks with Namee Oberst, co-founder of LLMWare about her unique journey into AI. Namee spent years as a corporate attorney and is now developing small language models for legal and financial organizations. She's solving for the pain points that she experienced for years. Namee and Tammy discuss the importance of small language models in building trust and touch on the future of legal work in an AI-driven world. Please note that the views expressed may not necessarily be those of NTT DATALinks: Namee Oberst LLMWareLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week I spoke with Washington Post CTO Vineet Khosla about the collision between a legacy shaped by perfection and a future shaped by iteration. We get into why the Post is pushing beyond the one-size-fits-all article, how conversational and personalized formats change the relationship between readers and reporting, and what it takes for a newsroom to think like a product organization without losing its editorial core. Vineet walks through the shift toward voice as an interface, the role AI will play in expanding how journalism is packaged, and why publishers need to stop viewing themselves as content suppliers to platforms.
¿Cómo ha cambiado la tecnología la forma de invertir durante los últimos 40 años? En este episodio de Encuentro, Gerardo Rodríguez (Global Co-Head of Product Strategy y COO de BlackRock Systematic) y Sergio Méndez (Country Head de BlackRock México) conversan sobre la evolución de las inversiones sistemáticas, el uso de inteligencia artificial, machine learning, datos alternativos y el papel central del talento humano en la generación de alfa y la gestión de portafolios.También exploramos cómo estas estrategias empiezan a estar disponibles para inversionistas en México, ampliando el acceso a procesos cuantitativos de grado institucional.Ideal para quienes quieren entender la intersección entre tecnología, datos y gestión de activos, y hacia dónde se dirige el futuro de las inversiones sistemáticas.
Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1902: Jake Knapp highlights the power of beginning with the end in mind to guide product development and problem-solving. By identifying long-term goals and rephrasing assumptions as clear questions, teams can focus their energy on what really matters, reducing risk, encouraging curiosity, and staying aligned throughout the sprint. Read along with the original article(s) here: https://www.nirandfar.com/good-products-start-good-questions/ Quotes to ponder: "Your goal should reflect your team's principles and aspirations." "Lurking beneath every goal are dangerous assumptions. The longer those assumptions remain unexamined, the greater the risk." "Starting at the end is like being handed the keys to a time machine." Episode references: Hooked: https://www.amazon.com/Hooked-How-Build-Habit-Forming-Products/dp/1591847788 Indistractable: https://www.amazon.com/Indistractable-How-Control-Attention-Choose/dp/194883653X
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Raaz Herberg is the Chief Marketing Officer and VP Product Strategy at Wiz, the fastest-growing cloud security company in history. As one of the first 10 employees, Raaz has helped scale the business from nothing to a multi-billion-dollar ARR business. Before Wiz, Raaz was a Senior PM working on Azure at Microsoft. AGENDA: 03:51 What No One Knows About The Early Wiz Days 09:08 Most Effective Marketing Wiz Ever Did? Lessons from it? 24:11 How Wiz Mastered Enterprise Sales and Product Development 39:12 The Value of Proof of Concept an Why Everyone Gets Them Wrong 44:23 Why The Best Leaders Give More Equity Than They Should 52:55 The Impact of COVID on Business Operations 01:01:33 What in AI is No One Talking About That Everyone Should Be? 01:07:29 Why Does Raaz Think Custom Tools Will Dominate the Enterprise?
This week on Catalyst, Tammy is joined by Jamie Sermon, the Vice President of Engineering, Robotics and Automation at UPS. Jamie has been at UPS for over 15 years and knows the company intimately. He also knows that you can't solve logistics problems if you're not thinking about the customer at every step. Jamie shares how his upbringing in the Bahamas and his studies in physical therapy in Cuba helped shape his people's first approach. He also shares how he creates space for experimentation and how automation can be used to create opportunities for people, not take them away. Please note that the views expressed may not necessarily be those of NTT DATALinks: Jamie SermonLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
4 Steps to Building a Product StrategyThis is the process I use and have taken dozens of product leaders and founders through to build their product strategy.It's deliberately designed to be lightweight, flexible but not a checklist.This means there's a lot of work that you still need to do. Rather than trying to ask you to fill-in-the-blanks like “what's your unique value prop” or “target customer” you're going to have to do the work to consider what inputs and decisions are important in your context.How to connect with AgileDad:- [website] https://www.agiledad.com/- [instagram] https://www.instagram.com/agile_coach/- [facebook] https://www.facebook.com/RealAgileDad/- [Linkedin] https://www.linkedin.com/in/leehenson/
As long listeners of this podcast know, there's few things that tick us off more than the retail media team and ecommerce team, and even supply chain, not finding a way to work together towards a single shared goal for max ROI. But that's because it's really hard. Our guest today, Jack Lindberg, Head of Product Strategy & Design at Shalion, has been working intensely on how teams can do some silo-busting armed with the right framework, data, and aligned incentives.
What if the difference between surviving the principalship and loving it again came down to how you spend 90 minutes of your day? In this energizing episode of Aspire to Lead, Joshua Stamper sits down with longtime collaborators Dr. Joseph Jones and Dr. T.J. Vari from The Schoolhouse 302 to explore how their new book, Time, Tools and Tactics of Instructional Leadership, A Principal's Guide to Leading Learning, helps leaders escape operational overload and step fully into the role of instructional leader. Joe and T.J. share the story behind their partnership, from trail runs at White Clay Creek to blogging, keynoting, and coaching leaders across the country, all centered on one belief, iron sharpens iron and leadership should never be left to chance. They unpack practical systems like asking, “Does this need to get done now, and does it need to be done by me?”, reverse time blocking, and their AFA framework, anchor, focus, align, which together help administrators reclaim their calendars and refocus on what happens in classrooms. Listeners will hear how nine concrete leadership systems make it realistic to visit four to six classrooms a day, deliver specific, neuroscience-informed praise, and build clarity around a small set of high-leverage “look fors” that every teacher understands and can grow toward. Whether you are an aspiring leader, a new assistant principal, or a veteran principal feeling stuck in management mode, this conversation offers a clear first step, audit your calendar, define what 50 percent instructional work could look like, and start removing the “pebbles in your shoe” that keep you from leading learning with purpose and impact. About Dr. Joseph Jones Dr. Joseph Jones is the Superintendent of New Castle County Vocational and Technical School District. Starting his career as a social studies teacher, he rose to the principalship at Delcastle Technical High School, earning Delaware's Outstanding Academic Achievement Award and Secondary Principal of the Year. He holds a doctorate in educational leadership from the University of Delaware and co-founded TheSchoolHouse302, a leadership development institute with an international footprint. Dr. Jones is a recognized speaker and co-author of 6 books on educational leadership. About Dr. TJ Vari Dr. T.J. Vari is the Senior Director of Product Strategy at MaiaLearning with a focus on postsecondary planning for students worldwide. Dr. Vari is a former deputy superintendent, middle school assistant principal and principal, and high school English teacher. Dr. Vari is an award-winning educator, recognized speaker, and the co-founder of TheSchoolHouse302, a leadership development company with an international footprint. He is the co-author of 6 books on educational leadership, which are the basis for his speaking...
In this episode from the archives Tammy is joined by Jessica Hartley, the Head of Design and Customer Experience for CCB Finance, Tech and Data Analytics at JPMorganChase. Jessica has over 20 years of experience helping clients leverage digital innovation and is passionate about driving employee engagement and culture. Tammy and Jessica talk about what authenticity really means at work and why it's so much more than just how you present yourself. Jessica also shares her thoughts on how AI is transforming workplaces and how it can be used to improve both the client and employee experience.Please note that the views expressed may not necessarily be those of NTT DATA.Links: Jessica Hartley Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this episode from the archives Tammy sit down with Donald Chestnut. Donald has worked at some of the world's largest brands like Unilever, Target, Disney, General Motors and Coke and is now writing a book on why companies should move away from customer experience and towards customer centered growth. Tammy and Donald talk about his people-first approach to digital experience and Donald shares his secret to digital transformation - that the real key to transformation isn't technology, it's people! Please note that the views expressed may not necessarily be those of NTT DATA.Links: Donald Chestnut Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Catalyst Tammy is joined by speaker, storyteller and cultural wayfinder Kainoa Horcajo. Through his firm Mo'olelo Group, Kainoa has found a way to transform Hawaiian wisdom into business insights and experience design. Kainoa and Tammy discuss the importance of storytelling and how finding the why and the how is the most important thing a business can do. Kainoa also shares how he finds the balance between tradition and innovation and how to weave culture into the very fiber of your business. Links: Kainoa Horcajo Mo'olelo GroupSimon Sinek Organic intelligence: A conversation with Rika NakazawaSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.