Podcasts about Product strategy

Jaime Smith never set out to build a software company. In 2015 he joined ClickFunnels as a customer, trying to sell a fat-loss ebook. What he actually had was fifteen years of web development experience - so when people in the ClickFunnels Facebook group asked how to do something the platform couldn't do yet, he just built it and gave it away. A checkbox on a submit button. A "best seller" highlight on an order form. About twenty free snippets later, roughly 700 people had joined his free members area, and enough of them had asked how to send him money that he finally built a paid product. CF Pro Tools launched August 1, 2016 at $37/month or $197/year and did five figures in its first week. It now has over 100 add-ons, and Jaime is VP of Product Strategy at ClickFunnels with three Two Comma Club awards. In this episode with hosts Chris Cameron and Dante Torelli, Jaime breaks down: Why giving away your best work in public beats pitching in DMs How he set his annual price using a competitor's churn data Value-metric pricing — how to choose what you actually charge for, and why stacking extra features into higher tiers can lower conversions Offer stacks as objection-handling, not value-padding The "10% problems vs. 90% problems" rule he uses to decide what to build outside ClickFunnels versus hand to the engineering team Why he's never raised prices on a 2016 customer Plus a rapid-fire round covering the first funnel he'd build if he lost everything, his favorite hook type, and the one thing he'd do differently.

This week on Catalyst, Tammy is joined by not just any executive coach — she's welcoming her very own executive coach onto the podcast. Anna Pool is an executive coach, author, and President of Executive Savvy, and has been working with Tammy for years. Anna shares her non-traditional background: 20 years living and working in an ashram, where she devoted her life to yoga, meditation, and enlightenment. She explains how this experience informs her practical approach to presence, nervous system regulation, and resilient leadership. She and Tammy also discuss why so many leaders are stuck in chronic stress today. Anna introduces the concept of the red, green, and blue zones, and teaches simple ways to return to the green zone before reactive decisions take over.Please note that the views expressed may not necessarily be those of NTT DATALinks: Anna Pool Daniel Goleman - Emotional Intelligence A ten-minute meditation on reconnecting with the Green Zone led by Anna Anna's latest Linked In article on the Red ZoneLet Go - Sanskrit/English chanting written and produced by AnnaLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Oded Friedland founded Monkey Business in 1994 after graduating from Bezalel with a degree in industrial design. A former three time European kneeboard surfing champion, he built a company on a simple idea: everyday objects can solve small problems while making people smile.The episode explores how Friedland turned humor into a repeatable design methodology rather than a one time gag, and why finding a good problem matters more than finding a clever solution.The conversation covers the shift from hand drawn blueprints to CAD and AI, the compressed timelines that came with the internet, and the wave of competition now arriving from China's fast growing design industry. Friedland also breaks down how Monkey Business moved from museum and design stores into Amazon and mass retail, and why some of the company's best sellers in physical stores fail online simply because they have no search keyword attached to them.Listeners will walk away with a clearer view of how to build products that appeal to both the brain and the heart, how to predict a product's failure before it launches, and why perceived value, not just price, decides whether a design succeeds commercially.Website: https://expanio.com/Podcast website: https://expanio.com/commerce-untold-podcast/Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/YouTube: https://www.youtube.com/@CommerceUntoldGuest: Oded Friedland, Founder, Monkey BusinessOded Friedland's LinkedIn: https://www.linkedin.com/in/oded-friedland/Monkey Business: https://www.linkedin.com/company/monkey-business-design/Key Takeaways:Good problems, not clever solutions, are the real bottleneck in product design.A product's commercial success can't be predicted, but its failure often can, if you know what to look for.Search driven marketplaces like Amazon punish products that have no obvious keyword, even if they were retail bestsellers.The strongest products connect on two levels at once, appealing to the brain through function and the heart through desirability.Chinese manufacturing and design competition has shifted from cheap to cheap and increasingly high quality, and it will keep intensifying.Perceived value, not raw price, determines whether a product succeeds, and both price and packaging can be adjusted to protect it.Chapters:[01:16] A three-time European kneeboard surfing champion[02:49] From Freddie Maid to Monkey Business[09:04] Product spotlight: Morris the donkey and the carrot sharpener[12:25] From hand-drawn blueprints to CAD and AI[18:17] The rise of Chinese design competition[20:46] Finding good problems and designing for the brain and heart[27:20] Why you can predict failure but not success[34:32] From museum stores to Amazon, SEO, and knockoffs

If you're asking when to kill a feature, you already lost.Product Manager Brian Orlando and Enterprise Business Agility Leader Om Patel break down why the "should we kill this feature" is really a trap, why the data won't save you, and why the CEO's pet project survives on rank - not merit. Our promise to you is, by the end, you'll have four questions to ask instead, and a framework for sunsetting features without extra helping of the political seppuku.Listen or watch as we discuss:• Why metrics are no good to help decide if/when to kill a feature• The "pet project" problem: some features survive on executive rank alone• How portfolio-level is the ONLY level that exposes opportunity cost• Why "ship it and see" with AI is hope-driven development, but with PR• The three phases every feature should live in: exploring, exploiting, or sunsetting/expiringFor product managers, team members, and other leaders tired of maintaining features nobody uses but nobody is willing to stick their neck out to deal with...#ProductManagement #ProductStrategy #TechnicalDebtCampbell's Law, RICE scoring framework, Lean Startup methodology, AA193 Product Lifecycle Phases, AA141 Minimum Viable ProductLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

This week on Catalyst, Tammy is joined by Tucker Burhans, Data Engineering Supervisor at Corning and a finalist for the Next Generation Leadership Award at the Manufacturing Leadership Council Awards Gala. Tucker traces his journey from competitive swimming and pre-med to data engineering, with a love of problem-solving serving as a common thread throughout. He shares his leadership philosophy in an era of rapid technological change and AI: success means championing others and helping them succeed. Having entered the workforce just as AI was beginning to take hold, Tucker offers a unique perspective on both the challenges and opportunities it presents. He discusses the importance of critical thinking and domain expertise when implementing AI, as well as the need to balance new technologies with human judgment. Tucker also shares his personal AI story and how he's using it to support his newfound passion for gardening. Please note that the views expressed may not necessarily be those of NTT DATALinks: Tucker Burhans Corning Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on Catalyst, Tammy is joined by Adam Zaouague, Automation & Data Specialist at Reata Engineering & Machine Works and a finalist for the Next Generation Leadership Award at the Manufacturing Leadership Council Awards Gala. Adam traces his path from a high school CNC machining program to being recruited by Reata's owner (at the age of 17!) and eventually leading the company's engineering department. He reflects on why trust and emotional intelligence matter as much as technical skill when leading others, then turns to AI, arguing that as machines take on more of the workload, intention and focus become the real differentiators. He shares Reata's philosophy of slowing down to speed up, the internal AI tool the company is building to let subject matter experts create their own solutions, and how integrity and teamwork remain the values that hold it all together. Please note that the views expressed may not necessarily be those of NTT DATALinks:Adam Zaouague Great CEOs are Lazy Tomo Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of The Business of Open Source, I spoke with Kris Zyp, SVP of engineering at HarperDB, in the third and final episode in the series about how Harper went from a closed-source company to an open source company. We talked about what Kris saw as the risks and benefits of going open source before they went open source, how they ended up deciding what went into the open source project versus in the enterprise edition, and where the gray areas where. The CEO of Harper, Stephen Goldberg, said that 80% of moving from a closed-source company to an open source company was about communication. I was curious what Kris said about where the heavy lifting was in the transition; but I was also curious about his insights into product strategy, because when I asked his colleagues about product strategy in the transition to open source they both punted to him. We talked about developing a framework for deciding what features go into which edition, and how that framework is communicated internally and externally. We talked about who makes the ultimate product strategy decisions, and what they take into account when making these product strategy decisions. We also talked about using trial and error, the unexpected benefits of being open source, and how Kris thinks that many people overestimate the risks and underestimate the benefits of being an open source company. PS a huge thunderstorm started while I was recording this episode! You might be able to hear it in the background. Are you a closed-source software company thinking about open sourcing a key part of your codebase? Are you wondering how you'll balance the relationship between the project and product? Reach out, because those are the kind of questions I help companies resolve — and they see dramatic growth as a result. 

One of the biggest problems with healthcare isn't a lack of data, but the fact that none of it is connected. We have lab results, wearables, environmental exposures, sleep scores, and medical records scattered in different places. Yet we're often left without a clear picture of what all that information actually means for our health. I sat down with Nasim Afsar to explore how artificial intelligence could help us bring those pieces together. We talked about using tools like Claude and Gemini for health questions, the limitations of today's AI models, privacy concerns, and why relying too heavily on numbers can disconnect you from what your body is telling you. We also look at where healthcare is headed, from continuous monitoring and predictive analytics to personalized prevention before symptoms become bigger problems. You'll hear about how to filter through biohacking noise, make smarter decisions with your health data, and use technology without letting it replace your own judgment.   "Large language models have access to a wealth of information that can help you better understand what your information says, and potentially brainstorm about what else could be going on." ~ Nasim Afsar   In This Episode: - The pillars of intelligent health - Using AI to analyze complex health symptoms - Best LLMs and wearables for health data - Avoiding health optimization overload - Monitoring and consolidating data for health intelligence - Bias in AI recommendations - How algorithms shape health information - Three steps to take charge of your health - AI health tools and where to get Nasim's book   Products & Resources Mentioned: Nasim Afsar's Book, Intelligent Health: A resource built to unify data, harness AI, and empower people to thrive. Get it at https://www.nasimafsarmd.com/book  Fresh-Pressed Olive Oil: Try a full-size $39 bottle for just $1 to cover shipping at https://getfreshwendy.com   Puori Grass-Fed PW1 Whey Protein: Use code WENDY20 to save up to 32% off your order and get a free shaker worth $25 at https://puori.com/wendy20  Tru Energy Skincare Bio Adaptive Hydration Oil: Try the oil and save up to $197 at trytruenergy.com/wendy5  Heavy Metals Quiz: Check your toxicity score and receive a free video series on how to detox your body. Take the quiz at https://heavymetalsquiz.com    About Nasim Afsar: Nasim Afsar, MD, MBA, is a visionary healthcare executive dedicated to transforming health and care across the globe. As the former SVP and Chief Health Officer at Oracle, Dr. Afsar led multiple business units, including the Health Transformation Office, where she partnered with delivery systems globally to advance clinical outcomes and operational excellence. She spearheaded Product Strategy, building a robust operational go-to-market framework and leading Global Market Strategy and Entry. Additionally, she established a dynamic marketplace for Third-Party Partnerships. She founded and chaired the Oracle Health AI in Healthcare, Retail in Healthcare, and Payers Steering Committees, driving transformative innovation for customers. At UCLA Health, she served as Associate Chief Medical Officer and Chief Quality Officer. You can learn more about her work at https://www.nasimafsarmd.com/    Disclaimer The Myers Detox Podcast was created and hosted by Dr. Wendy Myers. This podcast is for information purposes only. Statements and views expressed on this podcast are not medical advice. This podcast, including Wendy Myers and the producers, disclaims responsibility for any possible adverse effects from using the information contained herein. The opinions of guests are their own, and this podcast does not endorse or accept responsibility for statements made by guests. This podcast does not make any representations or warranties about guests' qualifications or credibility. Individuals on this podcast may have a direct or indirect financial interest in products or services referred to herein. If you think you have a medical problem, consult a licensed physician.

AI is everywhere in the headlines right now, but is it actually doing anything positive for engineers? Or is it just going to take jobs and produce less competent engineers by putting everything on autopilot? I sat down with Tobias Pohl, Co-Founder and CEO of CELUS, and Matt Bromley, VP of Product Strategy for Siemens EDA, to try to get past the hype and talk honestly about what agentic AI is actually changing, from early concept and ideation all the way through the PCB design process, and just as importantly, what it's not changing. CELUS and Siemens EDA have partnered to bridge that early, "fuzzy" stage of concept design into the traditional schematic, layout, and manufacturing flow. Toby and Matt talk about how agentic AI is compressing the design flow, from comparing datasheets and selecting components to running simulations, while the architecture and the judgment calls stay firmly with the engineer. They also talk about how agentic AI is now working across toolsets. Engineers can ask a question in one platform and have it orchestrated across another, without all the manual handoffs, file conversions, and integration work that used to eat up so much time and introduce design risks.    00:00 — Introductions Toby and Matt introduce themselves and how the CELUS/Siemens EDA partnership came together. 01:17 — Why CELUS and Siemens EDA partnered The gap between early concept design and traditional engineering tool chains, and how the two platforms connect ideation to schematic, layout, and manufacturing. 04:20 — The real bottlenecks in modern design Why comparing datasheets and chip selection can eat weeks of engineering time, and how a non-linear design process creates constant rework. 07:59 — Where AI is already delivering real value Extracting models and data from datasheets, evaluating BOM choices against manufacturability and lead time, and using AI to interpret simulation results. 11:35 — Inside agentic architecture Toby explains the shift from single LLM assistants to full agentic systems, including guardrail agents, review agents, and orchestration across multiple tools, including agents that hand off work between CELUS and Siemens EDA without the engineer manually reconnecting the two. 17:54 — Does the engineer stay in control? I push Toby and Matt directly on whether AI is encroaching on architecture and design judgment. The answer is still no, and they explain why. 19:39 — Walking the design journey, start to finish Toby and Matt trace a real workflow: describing design intent in natural language, generating an initial architecture, comparing multiple approaches, and handing off an electrically correct design into Siemens EDA tools for simulation, layout, and DFM. 28:19 — Who holds the judgment Why the designer still drives architecture and intent, and how agentic tools add robustness rather than replace decision-making. 35:00 — The hard question about jobs I ask the question our listeners won't forgive me for skipping: didn't software engineers lose jobs when AI hit? Toby and Matt respond with the historical parallel to compilers, high-level languages, and past technology hype cycles. 40:46 — What's next Toby and Matt preview upcoming agentic capabilities across both platforms and how you can start exploring the tools yourself. Key takeaway The engineer remains the design intent and architecture. Agentic AI is built to take the manual grind out of design, the spreadsheets, the datasheet comparisons, the repetitive tool-switching, so engineers can spend more of their time on the judgment calls, the creativity, and the innovation that only they can bring. Learn more Siemens EDA:  To learn more about Xpedition and PCB Design For a 30-day trial of Xpedition Standard with powered-by-CELUS integration Matt Bromley on LinkedIn   CELUS:  CELUS Website CELUS Platform Tobias Pohl on LinkedIn        

This week on Catalyst, Tammy is joined by NTT Data's Chief Strategy Officer Roli Agrawal for a conversation about implementing technology that works for everyone. Roli shares about her upbringing in India and how the privileges and discriminations she experienced made her passionate about fighting inequities. Roli shares her perspective on how bias creeps into AI systems, and what leaders can do to catch it early. They discuss what a responsible AI framework — trusted, ethical, secure, fair, and sustainable — looks like in practice, and why building datasets that reflect society is both a moral and a business imperative. Please note that the views expressed may not necessarily be those of NTT DATALinks: Roli Agrawal Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of The Admittedly Podcast, Thomas Caleel is joined by Sonam Aidasani, Director of Product & Strategy at Admittedly and former Duke admissions officer, to break down one of the most misunderstood areas of college admissions: transferring. Is transferring actually an easier way into a highly selective college? What makes a compelling reason to transfer? And if you're already thinking about transferring before freshman year even begins, what should you be doing now? Thomas and Sonam unpack the different paths students take—from community college to four-year universities, to students realizing their current college simply isn't the right fit, to families considering transfer as a deliberate admissions strategy. They also explain why transfer admissions is its own process and why strong college grades alone aren't enough. Key Topics: The different reasons students pursue transfer admissions (and which ones make the strongest case) Why your high school transcript can still matter in transfer admissions The importance of college grades, professor relationships, recommendations, and campus involvement Why admissions officers scrutinize your reason for leaving your current institution Whether you can reuse essays from your original freshman application How SAT and ACT scores can factor into a transfer application Transfer vs. gap year: what students should consider before choosing either path Why every college's transfer policies, requirements, priorities, and credit rules need to be researched individually Considering a Transfer? Admittedly's transfer programs are designed for students preparing to apply now as well as students who are earlier in college and want to position themselves strategically for a potential transfer later. From course selection and academic performance to campus involvement, recommendations, testing, school selection, and the application itself, the decisions you make before applying can significantly shape your options.

This week on Catalyst, Tammy is joined by Craig Vaughan, Executive Managing Director and Global Head of AI Go-to-Market at NTT DATA, three months into the role. Craig traces his path from studying architecture at Cornell through an MBA at Wharton and a master's in business analytics from NYU Stern, then through go-to-market roles at SAP and a decade leading AI and gen AI practices at Accenture. He and Tammy dig into how leading diverse, cross-functional teams and moving at AI's breakneck pace aren't in tension but actually reinforce each other. They also discuss what drew Craig to NTT DATA's culture, the partnerships with OpenAI, Google, Anthropic, and Mistral that are shaping how the company delivers for clients, and how to keep AI adoption human-centric so workers are repurposed rather than replaced.Please note that the views expressed may not necessarily be those of NTT DATALinks: Craig Vaughan Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on Catalyst, Tammy is joined by Kevin Thimjon, President of the Arrow McLaren IndyCar Team, who oversees the business side of one of the sport's most storied organizations, from finance and commercial strategy to administration. Kevin traces his path from public accounting through a series of private equity-backed CFO roles and into the CEO seat, describing each stop as a new tool added to his belt for better leadership. He and Tammy dig into what it takes to lead a team through a high-profile driver lineup change while staying focused on finishing the current season strong, the constant tension between running a profitable operation and chasing wins on the track, and the philosophy behind Arrow McLaren's partnership approach, where the goal isn't landing new sponsors but making every partner feel like the standard everyone else should be measured against. By the end of the conversation you'll be searching for McLaren's papaya orange merch!Please note that the views expressed may not necessarily be those of NTT DATALinks:Kevin Thimjon Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

L'arrivo di Google AI Overview sta cambiando radicalmente il modo in cui gli utenti cercano informazioni online. Per molte aziende questo significa meno traffico organico, più zero-click search e la necessità di ripensare completamente la strategia di prodotto.In questo episodio abbiamo intervistato Antonella Piscitelli, Head of Product di ItaliaOnline, per analizzare come l'AI stia trasformando il Product Management, la SEO, le organizzazioni e il ruolo dei Product Manager.Durante la conversazione scoprirai:✅ Perché AI Overview sta riducendo il traffico organico✅ Come cambia la ricerca su Google con l'AI✅ Come ripensare una Product Strategy nel mondo dell'intelligenza artificiale✅ Zero-click search: rischio o opportunità?✅ Come stanno cambiando i team di Product✅ AI Agent, Product Manager e futuro del lavoro✅ Perché il vero vantaggio competitivo non sarà più costruire, ma scegliere cosa costruireSe sei un Product Manager, Founder, Growth Manager, SEO o lavori nel digitale, questo episodio ti aiuterà a capire quali competenze diventeranno davvero strategiche nei prossimi anni.

This week on Catalyst, Tammy is joined by Beth Howen, President of State, Local Government and Education (SLED) at NTT DATA, who helps government agencies and school systems modernize the technology touching everyday life. Beth traces her path from becoming a state CIO in Indiana at 28 through leadership roles at Capgemini, TELUS International, Atos, and the City of Indianapolis. So how did she do so much at such a young age? Beth credits it to a willingness to work outside rigid processes when they don't serve the outcome. She and Tammy dig into how AI risks compounding government's legacy-system problems if agencies automate broken workflows instead of modernizing first, and the promise of AI-powered care reaching rural and underserved communities.Please note that the views expressed may not necessarily be those of NTT DATALinks: Beth Howen Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

#141Josh sits down with Maddy Shannon, Head of Product Strategy at SpotOn, who has spent her career making independent restaurants more profitable. From a start at Bain, to the business team at The Alinea Group under Nick Kokonas, to the finances at SingleThread Farms in Healdsburg, to a Stanford MBA and now leading SpotOn's reporting, Profit AI, and analytics teams, Maddy sits at the rare intersection of hospitality and product. The conversation keeps circling one idea: great hospitality and great product design solve the same problem. Both anticipate what someone needs before they ask, and both disappear when they work. She calls it the invisibility problem, and it reframes everything from how a point of sale should feel to why diners undervalue what a restaurant gives them.The two dig into what a restaurant meal is really worth, and why pricing a plate off the cost of the prawns misses the wine glass that gets refilled and the person clearing your crumbs. Maddy floats David Nayfeld's idea of billing a meal the way a plumber does, materials, labor, total, so guests see what they are paying for. From there it turns to leadership, where she sets Nick Kokonas's clarity of vision against Kyle Connaughton's prove me right approach at SingleThread, and Josh on unlearning twenty years of knowing every station when he moved into tech. On AI, they land on the line that anchors the back half: data is plentiful, attention is scarce. Both agree the real unlock is not another dashboard but software that tells an operator what to do, the way a doctor diagnoses rather than asking where it hurts. It closes on mastery, the donabe rice pot Maddy treasures, and the tension that restaurant economics rarely leave a chef room to master one thing. Her parting advice: next time you sit down to eat, take a beat, look around, and do not look at the prices so closely.Links and resources

This week on Catalyst, Tammy is joined by Emma Boyd, a recent Chapman University graduate stepping into her first job as a practice analyst at a San Francisco law firm just as her generation navigates entering the workforce in the age of AI. Emma and Tammy discuss how she's learning to use AI as a tool for condensing and outlining her work, without letting it take over the writing and critical thinking she loves. They also dig into her capstone project at Fabletics, where she researched the legal and ethical questions around AI-generated models in fashion marketing, uncovering a constant cycle of new technology outpacing legal standards almost as soon as they catch up. Emma also has some advice for senior leaders: don't underestimate Gen Z, who are more gritty and driven than older generations often assume.Please note that the views expressed may not necessarily be those of NTT DATALinks: Emma Boyd - LinkedInLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode from the archives, Tammy is joined by Nimesh Mehta. Nimesh is the Chief Information and Strategy Officer at National Life Group and is passionate about creating human experiences with AI — music to our ears! Tammy and Nimesh discuss how to implement digital transformations with empathy and purpose. Nimesh also shares his thoughts on why psychological safety is so important at organizations working at the forefront of technological change, because disruption can't happen in the presence of fear.Please note that the views expressed may not necessarily be those of NTT DATA.Links:The Trusted Advisor Learn more about Launch by NTT DATAThis podcast is presented by Catalyst, the opinions and views expressed are those of the host and participants and do not necessarily reflect National Life Group's views on the topics discussed. This podcast is for informational purposes only and is not to be construed as an offer to sell or the solicitation of an offer to buy a security in any state where such offer or solicitation would be illegal. Any unauthorized use is prohibited. National Life Group is a trade name of National Life Insurance Company (NLIC), Montpelier, VT and its affiliates. This podcast was recorded on 2/21/2025. TC7784363(0325)3See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Vivek Raghunathan, SVP of Engineering @ Snowflake, joins the Engineering Leadership Community Podcast to discuss all things AI – most importantly, how Snowflake is utilizing AI internally to iterate faster with smaller, focused teams. Vivek shares how AI and lower coding costs ultimately help Snowflake implement tighter feedback loops between customer & eng teams to speed up product development rollout and how Snowflake empowers their orgs to upskill when it comes to AI. Jerry & Vivek also break down what quality leadership looks like across the board and the role of AI in shaping today's eng leaders.   ABOUT VIVEK RAGHUNATHAN Vivek Raghunathan is Snowflake's SVP of Engineering. Before joining Snowflake, Vivek co-founded Neeva, one of the first AI-native search engines for consumers, which was acquired by Snowflake in 2023. Prior to that, he spent more than a decade at Google, where he led YouTube monetization and helped launch Google Now.   ABOUT SNOWFLAKE Snowflake is the data and AI platform that many of the world's largest organizations rely on to power their most critical operations. Whether a bank is approving a loan, a retailer is optimizing its supply chain, or a hospital is bringing together patient data, Snowflake helps organizations unify data, apply AI, and make faster, more informed decisions. Today, over 13,900 companies rely on Snowflake to turn their data into business value, with enterprise-grade security, governance, and scale built-in.   SHOW NOTES: Where Snowflake is on their AI adoption journey (0:57) Using AI to help eng orgs meet maximum velocity (3:04) Defining traits of engineers who successfully leverage agentic tools (5:55) The benefit of cross collaborative skillsets for eng leaders (8:53) How AI is helping orgs test infrastructure rewrites effectively & less expensively (10:09) Discovering AI patterns @ Snowflake (11:44) Why Snowflake gives teams a week off to learn the necessary AI tools (16:37) Compressing the product dev cycle with the help of AI (18:28) Simplify eng teams / encourage fluidity of roles (19:49) Vivek's perspective on leveraging AI to best support customer needs (22:45) Building control planes to support enterprises (24:30) Methods for consolidating data / making it accessible to the entire org (27:18) How AI shapes what a quality leader looks like (30:39) The role of empathy in leadership (33:49) Rapid fire questions (35:08)   This episode wouldn't have been possible without the help of our incredible production team: Patrick Gallagher - Producer & Co-Host Jerry Li - Co-Host Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/ Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/ Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How is AI changing the way we choose hotels, and what does that mean for the businesses trying to deliver unforgettable guest experiences? In this episode, I speak with Frank Pitsikalis, Senior Vice President of Product Strategy and Chief Marketing Officer at Agilysys, about how AI is changing hospitality from the very first search through to every interaction a guest has during their stay. Travel planning is already changing. More travelers are turning to AI assistants instead of traditional search engines or online travel agencies, asking detailed questions about destinations, dining, activities, and experiences. That creates both an opportunity and a challenge for hotels. If AI is recommending experiences rather than simply rooms, hospitality businesses need technology behind the scenes that can actually deliver on those promises. Frank explains why connected systems have become the foundation for modern hospitality. For many years, hotels invested in individual systems for reservations, restaurants, spas, golf courses, and guest services. While each application may have worked well on its own, they often failed to share information in meaningful ways. As AI becomes more capable, those disconnected systems become increasingly difficult to work around. We also explore how leading hospitality brands are changing the way they measure success. Rather than focusing solely on room occupancy, many are now looking at total guest spend across dining, wellness, entertainment, and other services. Frank explains how better use of guest data helps properties create more personalized experiences while also improving operational performance and profitability. Another fascinating part of our discussion centers on personalization. We talk about what genuine one-to-one guest experiences look like when AI helps staff understand preferences, dietary requirements, previous visits, and even customer sentiment before every interaction. Rather than replacing hospitality professionals, AI is giving them the information they need to create memorable experiences that feel thoughtful and genuinely personal. Throughout our conversation, Frank returns to a simple but powerful idea. Technology works best when it disappears into the background, allowing people to focus on serving people. AI may be changing how guests discover, book, and experience travel, but hospitality will always be judged by how people are made to feel. If you work in hospitality, customer experience, or enterprise technology, this conversation offers a practical look at how connected data, AI, and operational excellence are coming together to redefine the guest journey. As AI becomes part of every stage of travel, is your business building the connected experiences that today's guests increasingly expect?

This week on Catalyst, Tammy is joined by Shelly Swanback, a transformation executive who spent her career helping global organizations navigate digital disruption and large-scale cultural change. Before retiring, Shelly co-founded and helped build Accenture Digital, then went on to lead Western Union and TTEC through major transformations, and she recently published a chapter in The AI Edge: How to Thrive Within Civilization's Next Big Disruption. Shelly and Tammy discuss what leaders need to be communicating right now, and why in this moment of disruption, messaging matters as much as the vision itself. They also dig into why so-called soft skills, curiosity and emotional intelligence are, in fact, hard business requirements at a time when employees are anxious about what AI means for their jobs and their futures. As Shelly puts it, leadership isn't about having all the answers, it's about building teams that can thrive within the questions. Please note that the views expressed may not necessarily be those of NTT DATALinks: Shelly Swanback The AI Edge: How to Thrive Within Civilization's Next Big DisruptionLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Today's episode of the Punk CX podcast is Part Two of a two-parter featuring a series of chats I had with Pega executives while at Pegaworld in Las Vegas a couple of weeks ago. In this episode, I talk with Matt Healy, Senior Director, Product Strategy & Marketing at Pega, and Tara DeZao, Senior Product Marketing Director at Pega. Some of the things we cover include the big themes and takeaways from the event, the future of customer service, ethical AI, the customer engagement blueprint and the new and exciting agentic capabilities of Customer Engagement Studio. This interview follows on from my recent interview with Ken Stillwell, COO & CFO at Pega and Peter Lacroix, Head of Low-Code, Achmea, a long-time customer of Pega's, called Moving from Experimental Pilots to Proven CX Outcomes – and is number 592 in the series of interviews with authors and business leaders who are doing great things, providing valuable insights, helping businesses innovate and delivering great service and experience to both their customers and their employees. #PegaPartner

Larry Meadows, Head of Product Strategy & Evangelism for HP's Workforce Experience Platform (WXP), joins us to break down how HP is using AI to predict and prevent IT problems before employees ever notice them. We get a live demo of the platform—from AI-powered software recommendations across 50M+ devices to automated remediation in 3–4 clicks—and dig into the global memory crisis, shadow AI risks, and why IT leaders are drowning in portals. Whether you manage a fleet of 50 devices or 50,000, this one's worth your time.HP WXP: https://hp.com/wac/wxpThe Neuron newsletter: https://theneuron.ai

This week on Catalyst, Tammy is joined by Cal Thompson, designer, product advisor, artist and mindfulness teacher with over 15 years of experience in human-centered design. Cal most recently served as VP of Product Design and Research at Headspace, where they led both a design team and a scientific research team through the company's expansion from a meditation app into a full mental health platform. Cal explains how growing up gay in the south impacted how they see design and makes a strong business case for incorporating accessibility into all products and designs. They also explore why the design toolkit is more critical in the AI era than ever before, and why vibe coding without domain expertise risks producing what Cal calls "feature slop." They also dig into the attention economy and how mindfulness is quietly becoming a radical act in a world engineered to capture your focus.Please note that the views expressed may not necessarily be those of NTT DATALinks: Cal Thompson Headspace Future London Academy Center for Humane TechnologyGreenway Institute Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The most overhyped term in construction tech right now? "AI-native startup."That's the take from Geoff Lewis, SVP of Product Management at Procoreand co-founder of Honest Buildings (acquired by Procore), who joinedus on Bricks & Bytes to talk about how an incumbent fights back in theAI era.Tune in to find out about:✅ Why Procore says it has already neutralised the speed advantage of AI-native startups✅ The submittal-checking agent that collapsed weeks of review into hours✅ Geoff's five-year bet on autonomous agents running RFIs end to end✅ Inside Procore's new capital planning and portfolio suite built for owners

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This week on Catalyst, Tammy is joined by Carolyn Lee, President of The Manufacturing Institute, the workforce development and education affiliate of the National Association of Manufacturers. Carolyn grew up in a manufacturing family on Long Island and spent years on Capitol Hill before taking the helm of the MI in 2017. Tammy and Carolyn dig into the widening gap between AI adoption at the executive level and awareness on the shop floor, and why closing it is the defining challenge for American manufacturing right now. They also unpack the fear factor driving resistance to change and Carolyn announces the forthcoming AI for Manufacturing 101 curriculum to help manufacturers who are at risk of falling behind. Please note that the views expressed may not necessarily be those of NTT DATALinks:Carolyn LeeThe Manufacturing Institute - AI Skills Training Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Credit unions are running networks that look nothing like the ones they started with. Knowing exactly what is connected, who approved it, and what it permits turns out to be harder than it sounds. In this episode: Who is actually on the hook when a fintech vendor relationship goes wrong Why routine connectivity decisions carry risks that boards rarely understand What regulators actually expect when they ask credit unions to prove their vendor oversight is real A huge thanks to our sponsor, Pure IT Host: Joshua Barclay Sponsored Guests: Trent Henson, CIO, Pure IT  Kyle Stutzman, SVP of Product Strategy, Kinective  

This week on Catalyst, Tammy is joined by Sezin Palmer, AI Solutions Leader at NTT DATA in North America. Sezin traces her impressive and unconventional journey from CIA analyst and Navy submarine warfare programs to building the National Health Mission area at Johns Hopkins' Applied Physics Lab from scratch, then leading health AI and data at EY. Tammy and Sezin dig into the democratization of AI and what it means that capabilities once locked behind years of data science training are now accessible to nearly anyone. They also discuss the thorny challenge of how organizations decide what not to build and why the hardest leadership problem right now isn't launching AI, it's knowing when to stop. Sezin also shares her vision for what has her most excited: the convergence of software, robotics, and biology. Please note that the views expressed may not necessarily be those of NTT DATALinks: Sezin Palmer Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The thing everyone agrees is the right way to work has quietly produced some of the worst corporate ethics violations in modern history.Product Manager Brian Orlando and Enterprise Business Agility Leader Om Patel discuss and debate how outcome-based goals can and often do go catastrophically wrong - from Facebook to Wells Fargo - and introduce a stakeholder outcome mapping tool you can use immediately.Listen or watch to understand:How outcome-based OKRs quietly enable the worst ethics failuresThe invisible gorilla experiment which illustrates how goals function as mental blindersThe headlines test for stress-testing your goalsA stakeholder outcome mapping exercise to surface hidden tradeoffsWhy the system doesn't need evil people - just good people with bad incentivesThis podcast is for anyone who is looking to understand how the efforts of well-meaning and "not-evil" people can and often does go off the rails. It may also be tangentially useful to leaders who are tired of pretending outcome goals are automatically ethical... but you first must WANT to change....and if you do like this one, get ready for a Part 2 next where we'll discuss WHY the damage from outcome-based goals is often invisible until it's too late, why organizations systematically destroy whistleblowers, and what Deming figured out decades ago that the tech industry still ignores!#ProductEthics #OKRs #ProductManagementState of Product 2026 by Atlassian, Careless People by Sarah Wynn-Williams, Facebook's Ethical Failures Are Not a Bug They Are a Feature by Betty (2021), Invisible Gorilla Experiment, Locke and Latham Goal Setting Theory, DemingLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

This week on Catalyst, Tammy is joined by Abhijit Sunil, Senior Analyst at Forrester Research, where he leads flagship research programs on IT sustainability, sustainability management, and climate risk. Abhijit traces his remarkable journey from designing robotics labs at IIT Bombay to consulting at Ericsson and McKinsey, before landing at Forrester where a flood of client questions about data center efficiency set him on the path to sustainability research. He shares how volunteering as a teacher in Mumbai's slums profoundly shaped his worldview—giving him a lens for seeing optimization and sustainability as deeply human issues, not just technical ones. Tammy and Abhijit also dig into the double-edged nature of AI, from its staggering energy demands to its extraordinary potential to democratize access, and why the answer to almost every big question in sustainability lives somewhere in the Goldilocks zone between extremes.Please note that the views expressed may not necessarily be those of NTT DATA.Links: Abhijit Sunil Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What if writing software became as easy as taking a selfie?This episode, Yaniv Bernstein sits down with Gary Lo - founder of OpenBA and one of the sharpest AI-and-startups thinkers Yaniv knows - to discuss the concept of 'selfie software': disposable, hyper-personal, AI-generated tools that anyone can create for themselves, with no hand-written code.AI-generated tools like these are changing the startup landscape. While founders now have more tools at their disposal, it's now necessary than ever to create a product that truly disrupts the market.Gary and Yaniv discuss all of this and more, likening Claude and ChatGPT to Windows and Mac, and exploring what this tech landscape means if you're building a software startup today.In this episode, you will:Understand the 'selfie software' concept: why AI is making software disposable, personal, and low-stakes, and what that means for the market you're building inLearn why AI platforms are forcing startups to rethink whether they should build on their own infrastructure or embed into Claude and ChatGPT insteadHear Gary's 'burn it down' exercise: how to identify which parts of your product are genuinely defensible, and which will simply catch fire in the next AI waveUnderstand why software engineering isn't dead, but the problems worth solving with it have fundamentally shiftedTimestamps00:00 Coming Up...01:09 On Today's Show: Gary Lo on 'Selfie Software'02:48 About Gary03:16 How 'Hyper-Personalized' AI Is Like Photography05:36 Gary's Real Estate Workflow (OpenBA)07:29 Defining 'Selfie Software': Why Custom Tools Win10:33 So... Is It Bad Software?13:29 'Can't You Just Add This One Thing...'15:30 When Personalization Becomes Bloat17:42 Working In-App with Anthropic and OpenAI APIs20:29 Token Economics and Moats25:28 Microsoft's Lessons in Platform Power30:27 But What If Anthropic Comes For My Vertical?32:48 How Open Source Keeps AI in Check35:18 Unlearning and Rebuilding39:05 Gary's 'Burn It Down' Test44:01 Is Software Engineering Dead? (No.)50:17 Closing ThoughtsResources in this episodeGary Lo's previous TSP episode (on OpenClaw and Claude Cowork): https://youtu.be/V3YFghiy8p0 Garry Tan's gstack: https://github.com/garrytan/gstack Andrej Karpathy on Software 2.0: https://karpathy.medium.com/software-2-0-a64152b37c35 Vera (Yaniv's startup, AI-supported guidance for people caring for ageing parents): https://vera.guideThe PactHonor the Startup Podcast Pact! If you have listened to TSP and gotten value from it, please:Follow, rate, and review us in your listening appSecure your official TSP merchandise at https://shop.tsp.show/Follow us here on YouTube for full-video episodes: https://www.youtube.com/channel/UCNjm1MTdjysRRV07fSf0yGgGive us a public shout-out on LinkedIn or anywhere you have a social media followingKey linksThis episode of the Startup Podcast is sponsored by .tech domains. Forget weird prefixes and creative misspellings; the availability for .tech domains is simply way better than .com. For a clean name that highlights your tech credentials, get a .tech domain at your favorite registrar.This episode of the Startup Podcast is sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. For a limited time offer of US$1,000 off, go to ⁠⁠⁠⁠https://⁠www.vanta.com/tsp⁠⁠⁠⁠⁠ The Startup Podcast website: https://www.tsp.show/episodes/Learn more about Chris and YanivWork 1:1 with Chris: http://chrissaad.com/advisory/Follow Chris on Linkedin: https://www.linkedin.com/in/chrissaad/Follow Yaniv on Linkedin: https://www.linkedin.com/in/ybernstein/Producer: Justin McArthur https://www.linkedin.com/in/justin-mcarthurAssistant Producer: Steph Hefferan https://www.linkedin.com/in/steph-heff/Intro Voice: Jeremiah Owyang https://web-strategist.com/

This week, Tammy welcomes Will Townsend to the Catalyst podcast booth, recording live from NTT Research's Upgrade event in Silicon Valley. Will is the Chief Analyst at LoneStar Advisory and Research, an independent firm he launched after nearly a decade at Moor Insights & Strategy. In this conversation, Will shares where he's seeing AI create genuine, measurable impact beyond the pilot stage. Will also makes the case for post-quantum readiness as the next critical frontier and gives a candid look at his own hands-on science experiment with an OpenClaw mini PC — because, as he puts it, there's no substitute for getting your hands dirty.Please note that the views expressed may not necessarily be those of NTT DATA.Links: LoneStar Advisory and Research Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Eric Ries wrote The Lean Startup — a book that has sold over 2 million copies and reshaped how a generation of founders and product teams build products. Fifteen years later, he's back with a new book, Incorruptible, and a harder question: not how to build a great company, but how to keep it that way.What you'll learn:Why the forces destroying great companies are structural, not moral — and what that means for how you buildHow Saul Price built FedMart, and Costco's Jim Sinegal each solved half the problem, and why you need both halvesHow Anthropic used a purpose trust structure, the Long-Term Benefit Trust, to protect its safety mission from investor pressureWhy values on the wall fail and what the Johnson & Johnson asbestos scandal reveals about how incentives quietly overwrite principlesHow builders at any level of an organization can start influencing governance without a title or authorityKey takeaways:Success makes you a target: the more valuable your company becomes, the more pressure it faces to betray the mission that made it valuableEthos is the real moat: the intangible system of principles that makes a company trustworthy is harder to copy than any product or contractGovernance is not a legal formality; it is the active, ongoing practice of protecting what you built from the forces that will try to extract itCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Eric RiesSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

This week on Catalyst, Caleb Knight joins Tammy in the Catalyst podcast booth, recording live from NTT Research's Upgrade event. Caleb is the Director Of AI TechX, Industry Partnerships and Economic Development at the University of Tennessee, Knoxville. Together they explore the reality of AI in the workforce; reframing the conversation around job displacement into job creation and opportunities.They dive into how the University of Tennessee is working with a variety of industry partners to empower the next generation entering the workforce, how this translates across industries and fields, and how being a lifelong learner is the way forward! Please note that the views expressed may not necessarily be those of NTT DATALinks: Caleb Knight AI TECHX Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Personalization is still reactive, and that is why it stopped working. In this episode of Content Amplified, Katie Carroll, VP of Product Strategy at Businessolver, makes the case for moving past variable tags and behavioral triggers into anticipation: helping people before they know what to ask. Katie walks through findings from Businessolver's eighth annual Benefits Insights Report, including the counterintuitive idea that "quiet" (no clicks, no engagement, no support tickets) might be the real success metric, and how an in-house AI hit 91% instant resolution by reading the path a user is already on. She uses concrete examples (an HSA nudge after a pediatrician visit, an auto-enrollment in a prescription management program, a Social Determinants of Health lookup that connects a parent to childcare) to show what anticipation looks like in practice. She also explains why AI SDRs flopped, why marketers have to lean hard into data analytics in 2026, and why the easiest brand to interact with is the one that wins. If you want a practical starting point for building anticipation into your marketing, this one is for you.About KatieKatie Carroll is the VP of Product Strategy at Businessolver, a benefits administration tech company that powers the platform employees use to enroll in their benefits. She has spent her whole career in tech, starting on the consumer side at companies like eBay before moving into B2B, which gives her a rare cross-pollinated view of how people actually want to interact with software. Katie sees the healthcare and benefits space as a personal mission, drawing on the universal frustration most Americans have with the system to push her team toward more anticipatory, helpful user experiences.Show Notes- Connect with Katie on LinkedIn: https://www.linkedin.com/in/katie--carroll/- Businessolver Benefits Insights Report: https://businessolver.com/benefits-insights/Text us what you think about this episode!

This week, Tammy welcomes Bob Pick to the Catalyst podcast booth, recording live from NTT Research's Upgrade event. Bob is the EVP & CIO at Tokio Marine North America, a multinational insurance holding company headquartered in Tokyo, Japan. In their conversation, Bob shares how his nontraditional background in the humanities—including research on the history of swimming pool design—has shaped his approach to working in technology. He and Tammy also discuss the advantages of working at a Japanese company, notably the philosophy of sustainability and encouraging personal development. Bob also shares examples of where he's been bullish on adopting AI, while cautioning against rushing headfirst into disruption. He argues that the most successful companies will be those that take a moment to determine how new technology like AI can meaningfully improve how they work. Please note that the views expressed may not necessarily be those of NTT DATALinks: Bob Pick Tokio Marine North America Services Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Unlock the future of hunting with groundbreaking technology that turns data into deer movements and land management strategies—before you even step into the woods. Gregg Farrell from Reveal Trail Cameras and Tacticam reveals how their latest innovations could transform the way you understand and improve your property, whether you're a seasoned landowner or a weekend warrior.In this episode, you'll discover how Habitat IQ, a land management tool built for every hunter, provides real-time insights into where deer bed, feed, and travel—without relying solely on traditional scouting or anecdotal guesses. Gregg dives into the intricate algorithms driven by actual deer data, GPS-enabled cameras, and the latest AI advancements, all designed to give you a competitive edge. Imagine adjusting your food plots or stand locations in a virtual environment, then watching your land transform over seasons—saving time, money, and frustration. We break down: How Habitat IQ combines mapping, drone data, LIDAR, and weather analytics to predict deer behavior with unprecedented accuracy. The difference between general predictive apps and Habitat IQ's personalized, data-driven approach rooted in real-world wild deer activity. The seamless integration between Reveal's trail cameras and Habitat IQ, providing live updates and actionable insights directly from your equipment. The future of trail camera tech, including upcoming features that promise better reliability, battery life, and unique AI-driven capabilities. How this tech reduces the guesswork for managing small properties, leases, or public land, empowering you to make smarter, more effective decisions. Why does it matter? Because relying solely on intuition is no longer enough—and poor land management means missing out on trophy potential. If you're serious about maximizing your property's habitat and deer movement predictions, this episode is essential listening. Gregg emphasizes that these tools aren't replacing traditional woodsmanship—they're amplifying it, making good hunters even better.Whether you're curious about how advanced algorithms are shaping hunting, or eager to know how this tech can immediately upgrade your land, this conversation will leave you inspired—and ready to leverage data to your advantage. Perfect for landowners, trophy hunters, and outdoor enthusiasts hungry for innovation, don't miss out on the future of hunting technology.Gregg Farrell is the Director of Product Strategy at Reveal Trail Cameras, bringing over a decade of experience in the outdoors and tech spaces. His team's pioneering work in deer predictivity and land management apps is revolutionizing how hunters analyze and improve their properties.The adventure of smarter hunting starts now—hit play and explore the tools that could change everything. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Superhuman Mail users respond to 72% more emails per hour and save an average of four hours every week — numbers backed by a case study from one of the Big Three strategy consulting firms. Rahul Vohra, CEO at Superhuman Mail, built the world's fastest email engine over three years without launching, held the line until the product was ready, and then productized product-market fit into a repeatable, measurable science. Following Superhuman's acquisition by Grammarly in 2025, Rahul is now steering the company toward a unified AI-native productivity suite spanning email, calendar, tasks, and agents.What you'll learn:The 5-step PMF Engine: how to survey, segment, analyze, implement, and track your way to product-market fit with a numerical scoreWhy you should ignore the not disappointed and most somewhat disappointed users — and which signals actually tell you who to build forHow to use the High Expectation Customer (HXC) framework to narrow your market without changing your productWhy PMF is a moving target and how to defend it against commoditization and copy-cat competitionHow Rahul operates as the editor of the product — using 20 verbatim quotes to push PMs and designers to sharper decisionsKey takeaways:If more than 40% of your users would be very disappointed without your product, you have an initial PMF — and you can measure your way thereChanging your market is faster than changing your product — segmentation alone can jump your PMF score 10 points overnightBuilding for your highest-expectation customer is not the same as building for your ICP — confuse the two, and you'll optimize for the wrong signalCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Rahul VohraSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

This week on Catalyst, Tammy is recording live from Upgrade - NTT Research's annual event that brings together the latest in research and innovation from NTT groups around the world. In this episode, Tammy is joined by Kathleen Zaski, Vice President of IT, Clinical Innovation and Technology Leader at Renown Health where she oversees the technology shaping how patients are cared for and how clinicians work. Together they dive into Kathleen's journey from nursing in the Cardiac ICU to executive IT leadership, how her clinical background informs every technology decision she makes, and what it truly takes to implement and deploy AI in a way that benefits both the patient and clinician experience.Please note that the views expressed may not necessarily be those of NTT DATALinks: Upgrade 2026 Kathleen Zaski Renown Health Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

I'm going to say something that might change the way you sell forever…The fastest way to lose a sale is to give your clients too many choices.Confused clients don't book. They don't buy. They leave.In this episode, I'm breaking down the exact buyer psychology behind why one product can turn into a $500 purchase—and how you can apply the same strategy inside your salon.Because this isn't about “selling more.”It's about making it easier for your clients to say yes.Inside this episode, we're getting into:Why too many services + products are actually costing you moneyThe “hero lineup” strategy (and why it works so well)How one product can drive multiple purchases automaticallyThe real reason your retail sales are inconsistentHow to guide clients instead of overwhelming themWhat a strong salon marketing ecosystem actually looks likeThe difference between a menu vs. a conversion strategyHow simplifying your offers can unlock major revenue growthJoin Fully Booked: https://lexilomax.thrivecart.com/fullybooked/ Join The Monday Club:Where salon owners build systems that stack, scale, and actually make business feel easier.⁠⁠⁠https://www.lexilomax.com/monday-club

This week on Catalyst, Tammy is joined by Bob Rosen, Chief Information Officer at Arcosa. Bob discusses his career journey, including his early experience in the Air Force working with electronics and even designing tech for F-14 fighter jets! He shares how those formative roles shaped the leadership principles he carries today—most notably, that the best idea wins and that bad news doesn't improve with age. Bob and Tammy also explore the role of healthy skepticism in today's rapidly evolving AI landscape, and the importance of thinking strategically about where—and whether—AI can truly drive business results.Please note that the views expressed may not necessarily be those of NTT DATALinks: Bob Rosen Arcosa Inc. Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on Catalyst, Tammy is joined by Jackie Talbot, Vice President of Product at Hilton. Jackie has a talent for turning frustrating experiences into moments of joy, and she's bringing that mindset to her work at Hilton. There, she's leading the use of AI-powered tools to improve both employee and customer experiences. Jackie explains the idea of “phygital,” which combines digital tools with human interaction to create smoother, more seamless experiences. She also shares lessons from her own podcast, reflects on why authenticity matters in leadership, and highlights the importance of staying curious as you grow your career.Please note that the views expressed may not necessarily be those of NTT DATA.Links: Jackie Talbot How do I navigate this shit Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

It's YOUR time to #EdUp with Dr. Madhavi Chandra, Chief Product & Strategy Officer, EntrinsikIn this episode, recorded LIVE from the Ellucian Live 2026 conference in Denver, Colorado,YOUR host is Dr. Jodi BlincoListen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Dr. Joe Sallustio⁠⁠⁠⁠⁠● Join YOUR EdUp community at ⁠The EdUp Experience⁠We make education YOUR business!P.S. Want access to the only intelligence platform built exclusively from presidential conversations in higher education? Join EdUp Leadership!

What if the biggest obstacle to your AI strategy isn't the algorithm, but the 20-year-old software your team is forced to use every day? Agility requires not just a willingness to adopt new strategies like AI, but also the courage to dismantle the legacy systems that hold your people and processes captive. Today, we're going to talk about the hidden costs of outdated technology. While many leaders are focused on implementing the next generation of AI, new research suggests that the legacy systems still running in the background are not just inefficient—they're actively eroding employee morale, productivity, and could even be a major factor in employee turnover. To help me discuss this topic, I'd like to welcome, Matt Healy, Sr. Director, Product Strategy & Marketing at Pega. About Matt Healy Matt Healy, Senior Director of Product Marketing, leads product marketing and strategy for Pega Platform. He helps engage with enterprises to bring new solutions to life that enable faster legacy transformation, accelerated development, AI & automation at scale to unlock business agility, operational efficiency, and developer effectiveness. Matt Healy on LinkedIn: https://www.linkedin.com/in/mattbhealy/ Resources Pega: https://www.pega.com Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.com See the research from Pega mentioned on the show: https://www.pega.com/about/news/press-releases/new-research-uncovers-hidden-toll-ineffective-workplace-technology Also make sure to register for PegaWorld 2026, June 7-9 in Las Vegas, where the future of AI-led business will be built. Learn more and register here: https://www.pega.com/events/pegaworld Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

What if the biggest obstacle to your AI strategy isn't the algorithm, but the 20-year-old software your team is forced to use every day?Agility requires not just a willingness to adopt new strategies like AI, but also the courage to dismantle the legacy systems that hold your people and processes captive.Today, we're going to talk about the hidden costs of outdated technology. While many leaders are focused on implementing the next generation of AI, new research suggests that the legacy systems still running in the background are not just inefficient—they're actively eroding employee morale, productivity, and could even be a major factor in employee turnover.To help me discuss this topic, I'd like to welcome, Matt Healy, Sr. Director, Product Strategy & Marketing at Pega. About Matt Healy Matt Healy, Senior Director of Product Marketing, leads product marketing and strategy for Pega Platform. He helps engage with enterprises to bring new solutions to life that enable faster legacy transformation, accelerated development, AI & automation at scale to unlock business agility, operational efficiency, and developer effectiveness. Matt Healy on LinkedIn: https://www.linkedin.com/in/mattbhealy/ Resources Pega: https://www.pega.com Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.comSee the research from Pega mentioned on the show: https://www.pega.com/about/news/press-releases/new-research-uncovers-hidden-toll-ineffective-workplace-technologyAlso make sure to register for PegaWorld 2026, June 7-9 in Las Vegas, where the future of AI-led business will be built. Learn more and register here: https://www.pega.com/events/pegaworld Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

Are you looking to level up your business? Apply for Lindsay's year-long mastermind and mentorship, Marketing Made Simple for Small BusinessScaling a business means protecting your brand, your standards, and your sanity as growth picks up speed.On Dear FoundHer, host Lindsay Pinchuk sits down with Gara Post, co-founder and chief creative officer of The NOW, for an honest look at scaling a business through smart decisions, steady leadership, and a clear brand point of view. Gara shares what helped The NOW build brand awareness early, why partnership marketing and earned media played such a strong role, and how women founders can create momentum without chasing every trend.This conversation gets into the real work behind managing rapid growth, from franchise systems and team support to protecting the customer experience across every location. Gara also speaks to the emotional side of scaling a business, with pressure, risk, and the need for support as the company grows. For women founders who want a clearer path to scaling a business, this episode offers practical perspective, sharper thinking, and a useful reminder that growth works best when the brand stays consistent and the founder stays grounded.Episode Breakdown:00:00 Gara Post on Building The NOW04:44 The Gap in the Wellness Market That Sparked The NOW05:50 What Made The NOW Stand Out From Traditional Massage Brands10:17 Scaling a Brick and Mortar Business in the Early Growth Stage13:04 Organic Marketing, Press, and Growth Without Paid Influencers14:54 The Franchise Decision and the Risks of Scaling a Brand19:44 SOPs, Team Support, and What Helped The NOW Scale22:51 Brand Consistency, Social Media Control, and Customer Experience29:25 Product Strategy and Local Brand Awareness32:00 Gara Post's Advice for Women Founders and Business GrowthConnect with Gara Post:Follow Gara on InstagramFollow Gara on TikTokFollow The NOW Massage on InstagramFollow The NOW Massage on TikTokSubscribe to The FoundHer Files Follow Dear FoundHer on Instagram Podcast production and show notes provided by HiveCast.fm Hosted on Acast. See acast.com/privacy for more information.

This week on Catalyst, Tammy Soares sits down with Dr. Bratin Saha, CEO of NTT DATA AIVista and a true pioneer in the evolution of artificial intelligence. Drawing on his leadership experience at Intel, Nvidia, and AWS, where he built and scaled one of the fastest-growing businesses in the company's history, Bratin shares insights from a career defined by innovation and impact. Together, Tammy and Bratin explore the critical intersection of technology and business, the role of strong leadership in navigating the rapidly evolving AI landscape, and why a human-centric approach is essential for long-term success. Bratin also underscores a key differentiator in the age of AI: the power of deep domain expertise in unlocking meaningful, real-world value.Please note that the views expressed may not necessarily be those of NTT DATALinks: Bratin Saha Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week on Catalyst, Tammy is joined by Michael Mahar, SVP & Head of Commercial Technology, Loyalty & Digital Products at Wyndham Hotels and Resorts. Michael's career started answering calls as a Support Technician at Wyndham and now, over 20 years later, he's helping the company transform their global infrastructure and leverage AI and cloud technologies to enhance the customer experience. In this episode Michael shares how Wyndham is using new technologies to improve the personal experience of their clients and why keeping an optimistic approach to advancements in AI is beneficial to your business. Please note that the views expressed may not necessarily be those of NTT DATALinks:Michael MaherLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.