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This week on Catalyst, Tammy is joined by Sezin Palmer, AI Solutions Leader at NTT DATA in North America. Sezin traces her impressive and unconventional journey from CIA analyst and Navy submarine warfare programs to building the National Health Mission area at Johns Hopkins' Applied Physics Lab from scratch, then leading health AI and data at EY. Tammy and Sezin dig into the democratization of AI and what it means that capabilities once locked behind years of data science training are now accessible to nearly anyone. They also discuss the thorny challenge of how organizations decide what not to build and why the hardest leadership problem right now isn't launching AI, it's knowing when to stop. Sezin also shares her vision for what has her most excited: the convergence of software, robotics, and biology. Please note that the views expressed may not necessarily be those of NTT DATALinks: Sezin Palmer Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The thing everyone agrees is the right way to work has quietly produced some of the worst corporate ethics violations in modern history.Product Manager Brian Orlando and Enterprise Business Agility Leader Om Patel discuss and debate how outcome-based goals can and often do go catastrophically wrong - from Facebook to Wells Fargo - and introduce a stakeholder outcome mapping tool you can use immediately.Listen or watch to understand:How outcome-based OKRs quietly enable the worst ethics failuresThe invisible gorilla experiment which illustrates how goals function as mental blindersThe headlines test for stress-testing your goalsA stakeholder outcome mapping exercise to surface hidden tradeoffsWhy the system doesn't need evil people - just good people with bad incentivesThis podcast is for anyone who is looking to understand how the efforts of well-meaning and "not-evil" people can and often does go off the rails. It may also be tangentially useful to leaders who are tired of pretending outcome goals are automatically ethical... but you first must WANT to change....and if you do like this one, get ready for a Part 2 next where we'll discuss WHY the damage from outcome-based goals is often invisible until it's too late, why organizations systematically destroy whistleblowers, and what Deming figured out decades ago that the tech industry still ignores!#ProductEthics #OKRs #ProductManagementState of Product 2026 by Atlassian, Careless People by Sarah Wynn-Williams, Facebook's Ethical Failures Are Not a Bug They Are a Feature by Betty (2021), Invisible Gorilla Experiment, Locke and Latham Goal Setting Theory, DemingLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
This week on Catalyst, Tammy is joined by Abhijit Sunil, Senior Analyst at Forrester Research, where he leads flagship research programs on IT sustainability, sustainability management, and climate risk. Abhijit traces his remarkable journey from designing robotics labs at IIT Bombay to consulting at Ericsson and McKinsey, before landing at Forrester where a flood of client questions about data center efficiency set him on the path to sustainability research. He shares how volunteering as a teacher in Mumbai's slums profoundly shaped his worldview—giving him a lens for seeing optimization and sustainability as deeply human issues, not just technical ones. Tammy and Abhijit also dig into the double-edged nature of AI, from its staggering energy demands to its extraordinary potential to democratize access, and why the answer to almost every big question in sustainability lives somewhere in the Goldilocks zone between extremes.Please note that the views expressed may not necessarily be those of NTT DATA.Links: Abhijit Sunil Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What if writing software became as easy as taking a selfie?This episode, Yaniv Bernstein sits down with Gary Lo - founder of OpenBA and one of the sharpest AI-and-startups thinkers Yaniv knows - to discuss the concept of 'selfie software': disposable, hyper-personal, AI-generated tools that anyone can create for themselves, with no hand-written code.AI-generated tools like these are changing the startup landscape. While founders now have more tools at their disposal, it's now necessary than ever to create a product that truly disrupts the market.Gary and Yaniv discuss all of this and more, likening Claude and ChatGPT to Windows and Mac, and exploring what this tech landscape means if you're building a software startup today.In this episode, you will:Understand the 'selfie software' concept: why AI is making software disposable, personal, and low-stakes, and what that means for the market you're building inLearn why AI platforms are forcing startups to rethink whether they should build on their own infrastructure or embed into Claude and ChatGPT insteadHear Gary's 'burn it down' exercise: how to identify which parts of your product are genuinely defensible, and which will simply catch fire in the next AI waveUnderstand why software engineering isn't dead, but the problems worth solving with it have fundamentally shiftedTimestamps00:00 Coming Up...01:09 On Today's Show: Gary Lo on 'Selfie Software'02:48 About Gary03:16 How 'Hyper-Personalized' AI Is Like Photography05:36 Gary's Real Estate Workflow (OpenBA)07:29 Defining 'Selfie Software': Why Custom Tools Win10:33 So... Is It Bad Software?13:29 'Can't You Just Add This One Thing...'15:30 When Personalization Becomes Bloat17:42 Working In-App with Anthropic and OpenAI APIs20:29 Token Economics and Moats25:28 Microsoft's Lessons in Platform Power30:27 But What If Anthropic Comes For My Vertical?32:48 How Open Source Keeps AI in Check35:18 Unlearning and Rebuilding39:05 Gary's 'Burn It Down' Test44:01 Is Software Engineering Dead? (No.)50:17 Closing ThoughtsResources in this episodeGary Lo's previous TSP episode (on OpenClaw and Claude Cowork): https://youtu.be/V3YFghiy8p0 Garry Tan's gstack: https://github.com/garrytan/gstack Andrej Karpathy on Software 2.0: https://karpathy.medium.com/software-2-0-a64152b37c35 Vera (Yaniv's startup, AI-supported guidance for people caring for ageing parents): https://vera.guideThe PactHonor the Startup Podcast Pact! If you have listened to TSP and gotten value from it, please:Follow, rate, and review us in your listening appSecure your official TSP merchandise at https://shop.tsp.show/Follow us here on YouTube for full-video episodes: https://www.youtube.com/channel/UCNjm1MTdjysRRV07fSf0yGgGive us a public shout-out on LinkedIn or anywhere you have a social media followingKey linksThis episode of the Startup Podcast is sponsored by .tech domains. Forget weird prefixes and creative misspellings; the availability for .tech domains is simply way better than .com. For a clean name that highlights your tech credentials, get a .tech domain at your favorite registrar.This episode of the Startup Podcast is sponsored by Vanta. Vanta helps businesses get and stay compliant by automating up to 90% of the work for the most in demand compliance frameworks. With over 200 integrations, you can easily monitor and secure the tools your business relies on. For a limited time offer of US$1,000 off, go to https://www.vanta.com/tsp The Startup Podcast website: https://www.tsp.show/episodes/Learn more about Chris and YanivWork 1:1 with Chris: http://chrissaad.com/advisory/Follow Chris on Linkedin: https://www.linkedin.com/in/chrissaad/Follow Yaniv on Linkedin: https://www.linkedin.com/in/ybernstein/Producer: Justin McArthur https://www.linkedin.com/in/justin-mcarthurAssistant Producer: Steph Hefferan https://www.linkedin.com/in/steph-heff/Intro Voice: Jeremiah Owyang https://web-strategist.com/
This week, Tammy welcomes Will Townsend to the Catalyst podcast booth, recording live from NTT Research's Upgrade event in Silicon Valley. Will is the Chief Analyst at LoneStar Advisory and Research, an independent firm he launched after nearly a decade at Moor Insights & Strategy. In this conversation, Will shares where he's seeing AI create genuine, measurable impact beyond the pilot stage. Will also makes the case for post-quantum readiness as the next critical frontier and gives a candid look at his own hands-on science experiment with an OpenClaw mini PC — because, as he puts it, there's no substitute for getting your hands dirty.Please note that the views expressed may not necessarily be those of NTT DATA.Links: LoneStar Advisory and Research Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Eric Ries wrote The Lean Startup — a book that has sold over 2 million copies and reshaped how a generation of founders and product teams build products. Fifteen years later, he's back with a new book, Incorruptible, and a harder question: not how to build a great company, but how to keep it that way.What you'll learn:Why the forces destroying great companies are structural, not moral — and what that means for how you buildHow Saul Price built FedMart, and Costco's Jim Sinegal each solved half the problem, and why you need both halvesHow Anthropic used a purpose trust structure, the Long-Term Benefit Trust, to protect its safety mission from investor pressureWhy values on the wall fail and what the Johnson & Johnson asbestos scandal reveals about how incentives quietly overwrite principlesHow builders at any level of an organization can start influencing governance without a title or authorityKey takeaways:Success makes you a target: the more valuable your company becomes, the more pressure it faces to betray the mission that made it valuableEthos is the real moat: the intangible system of principles that makes a company trustworthy is harder to copy than any product or contractGovernance is not a legal formality; it is the active, ongoing practice of protecting what you built from the forces that will try to extract itCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Eric RiesSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here
Luke recaps his keynote speech given at Monmouth-Roseville's High School graduation before discussing Mental Health Month, focusing on positive activities and behaviors, Seasonal Affect Disorder, and more on the WRAM Morning Show.
This week on Catalyst, Caleb Knight joins Tammy in the Catalyst podcast booth, recording live from NTT Research's Upgrade event. Caleb is the Director Of AI TechX, Industry Partnerships and Economic Development at the University of Tennessee, Knoxville. Together they explore the reality of AI in the workforce; reframing the conversation around job displacement into job creation and opportunities.They dive into how the University of Tennessee is working with a variety of industry partners to empower the next generation entering the workforce, how this translates across industries and fields, and how being a lifelong learner is the way forward! Please note that the views expressed may not necessarily be those of NTT DATALinks: Caleb Knight AI TECHX Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Personalization is still reactive, and that is why it stopped working. In this episode of Content Amplified, Katie Carroll, VP of Product Strategy at Businessolver, makes the case for moving past variable tags and behavioral triggers into anticipation: helping people before they know what to ask. Katie walks through findings from Businessolver's eighth annual Benefits Insights Report, including the counterintuitive idea that "quiet" (no clicks, no engagement, no support tickets) might be the real success metric, and how an in-house AI hit 91% instant resolution by reading the path a user is already on. She uses concrete examples (an HSA nudge after a pediatrician visit, an auto-enrollment in a prescription management program, a Social Determinants of Health lookup that connects a parent to childcare) to show what anticipation looks like in practice. She also explains why AI SDRs flopped, why marketers have to lean hard into data analytics in 2026, and why the easiest brand to interact with is the one that wins. If you want a practical starting point for building anticipation into your marketing, this one is for you.About KatieKatie Carroll is the VP of Product Strategy at Businessolver, a benefits administration tech company that powers the platform employees use to enroll in their benefits. She has spent her whole career in tech, starting on the consumer side at companies like eBay before moving into B2B, which gives her a rare cross-pollinated view of how people actually want to interact with software. Katie sees the healthcare and benefits space as a personal mission, drawing on the universal frustration most Americans have with the system to push her team toward more anticipatory, helpful user experiences.Show Notes- Connect with Katie on LinkedIn: https://www.linkedin.com/in/katie--carroll/- Businessolver Benefits Insights Report: https://businessolver.com/benefits-insights/Text us what you think about this episode!
Curation has quickly become one of the advertising industry's biggest buzzwords, often interpreted in different ways across the ecosystem. In this episode of Digital Dawn, our Data & Innovation Specialist, Dimitris Beis, sits down with Julie Selman, SVP Head of EMEA at Magnite and Nick Halas, Head of Product Strategy at Global Amplifi, dentsu, to separate fact from fiction when it comes to curation and marketplaces.We discuss what marketplaces mean in today's programmatic landscape, how curated marketplaces differ from PMPs, and the role they play in simplifying the supply chain. The conversation also explores the value curated partnerships can deliver for buyers and publishers, opportunities for collaboration across the ecosystem, and whether marketplaces are set to shape the future of programmatic.
This week, Tammy welcomes Bob Pick to the Catalyst podcast booth, recording live from NTT Research's Upgrade event. Bob is the EVP & CIO at Tokio Marine North America, a multinational insurance holding company headquartered in Tokyo, Japan. In their conversation, Bob shares how his nontraditional background in the humanities—including research on the history of swimming pool design—has shaped his approach to working in technology. He and Tammy also discuss the advantages of working at a Japanese company, notably the philosophy of sustainability and encouraging personal development. Bob also shares examples of where he's been bullish on adopting AI, while cautioning against rushing headfirst into disruption. He argues that the most successful companies will be those that take a moment to determine how new technology like AI can meaningfully improve how they work. Please note that the views expressed may not necessarily be those of NTT DATALinks: Bob Pick Tokio Marine North America Services Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this third and final episode from Nacha's Smarter Faster Payments in San Diego, produced in partnership with LSEG Risk Intelligence, we bring together leaders from banking, fintech, compliance, and digital assets to unpack the most urgent challenges and biggest opportunities shaping the future of payments. Host Graham Barrett speaks with six more guests: 1/ Brian Holbrook, Director of Product Strategy and Integrated Services, LSEG Risk Intelligence 2/ Nanci McKenzie, Director, Treasury Management Payments Expert, Capital One 3/ Kevin Donoughe, Senior Vice President, Assistant General Counsel, Regions Bank 4/ Alex Treece, Co-Founder & CEO, Stablecore 5/ Brian Weide, Director of Treasury Management, DeNovo Treasury, LLC 6/ Marsha Jones, President, Third Party Payment Processors Association Together they explore how fraud is evolving, how regulation is catching up, and how financial institutions can build trust in a world of instant, irreversible money movement. Brian Holbrook, Director of Product Strategy & Integrated Services, LSEG Risk Intelligence on why Nacha's new fraud‑monitoring rules demand a shift from box‑ticking to true lifecycle risk management, and why impersonation fraud starts long before a payment is sent. Nanci McKenzie, Director & Treasury Management Payments Expert, Capital One on what it really takes to scale agentic AI in faster payments, the overlooked threat of pig‑butchering scams, and why policy and compliance must evolve before the technology does. Kevin Donoughe, SVP & Assistant General Counsel, Regions Bank on the legal and regulatory landscape for stablecoins, the impact of the GENIUS Act, and why banks must rethink governance, controls, and customer education in a 24/7 real‑time environment. Alex Treece, Co‑Founder & CEO, Stablecore on why stablecoins are at a crossroads, how banks are entering the space for the first time, and why trillions of dollars in future volume will depend on integrating digital assets into the traditional banking stack. Brian Weide, Director of Treasury Management, DeNovo Treasury on whether banks should charge for access to open‑banking data, the economics facing community banks, and why AI‑driven fraud detection is becoming essential for smaller institutions. Marsha Jones, President, Third Party Payment Processors Association (TPPPA) on the role of third‑party processors in securing the ACH ecosystem, the compliance pressures facing the industry, and how processors can strengthen trust across the payments value chain. From fraud escalation to regulatory clarity, from agentic AI to stablecoin adoption, this episode captures the most important conversations happening in U.S. payments today and what they mean for banks, corporates, processors, and consumers navigating an increasingly complex landscape.
One of the biggest mistakes I see product managers make is making decisions in isolation: Deciding on strategy without considering how it impacts product discovery and delivery, or determining UX and features without letting strategy guide those choices. Great products, however, aren't built by separating strategy from execution. They're created by connecting them. That's exactly why I developed my product strategy model—a simple but powerful way to link product vision, strategy, roadmap, and backlog. This episode describes the framework in its latest, revised version.
Unlock the future of hunting with groundbreaking technology that turns data into deer movements and land management strategies—before you even step into the woods. Gregg Farrell from Reveal Trail Cameras and Tacticam reveals how their latest innovations could transform the way you understand and improve your property, whether you're a seasoned landowner or a weekend warrior.In this episode, you'll discover how Habitat IQ, a land management tool built for every hunter, provides real-time insights into where deer bed, feed, and travel—without relying solely on traditional scouting or anecdotal guesses. Gregg dives into the intricate algorithms driven by actual deer data, GPS-enabled cameras, and the latest AI advancements, all designed to give you a competitive edge. Imagine adjusting your food plots or stand locations in a virtual environment, then watching your land transform over seasons—saving time, money, and frustration. We break down: How Habitat IQ combines mapping, drone data, LIDAR, and weather analytics to predict deer behavior with unprecedented accuracy. The difference between general predictive apps and Habitat IQ's personalized, data-driven approach rooted in real-world wild deer activity. The seamless integration between Reveal's trail cameras and Habitat IQ, providing live updates and actionable insights directly from your equipment. The future of trail camera tech, including upcoming features that promise better reliability, battery life, and unique AI-driven capabilities. How this tech reduces the guesswork for managing small properties, leases, or public land, empowering you to make smarter, more effective decisions. Why does it matter? Because relying solely on intuition is no longer enough—and poor land management means missing out on trophy potential. If you're serious about maximizing your property's habitat and deer movement predictions, this episode is essential listening. Gregg emphasizes that these tools aren't replacing traditional woodsmanship—they're amplifying it, making good hunters even better.Whether you're curious about how advanced algorithms are shaping hunting, or eager to know how this tech can immediately upgrade your land, this conversation will leave you inspired—and ready to leverage data to your advantage. Perfect for landowners, trophy hunters, and outdoor enthusiasts hungry for innovation, don't miss out on the future of hunting technology.Gregg Farrell is the Director of Product Strategy at Reveal Trail Cameras, bringing over a decade of experience in the outdoors and tech spaces. His team's pioneering work in deer predictivity and land management apps is revolutionizing how hunters analyze and improve their properties.The adventure of smarter hunting starts now—hit play and explore the tools that could change everything. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What if your AI agents are making decisions… but you don't fully control the knowledge they're using?In this episode of XTraw AI, Raghu Banda speaks with Rand Wacker, Head of Product Strategy at Box, on a shift most enterprises are underestimating — AI is only as powerful (and as risky) as the content it can access. As organizations move from copilots to autonomous agents, the real battleground is no longer models… it's enterprise knowledge and governance.Key highlights:• Why unstructured content is the real fuel behind AI agents, not just structured enterprise data• How to balance AI access vs. enterprise control in a world of sensitive, regulated information• Why governance is becoming the operating system for AI, not just a compliance checkboxYou can reach @ Rand WackerMy LinkedIn @ Raghu BandaOur Website @ XTraw AI
Superhuman Mail users respond to 72% more emails per hour and save an average of four hours every week — numbers backed by a case study from one of the Big Three strategy consulting firms. Rahul Vohra, CEO at Superhuman Mail, built the world's fastest email engine over three years without launching, held the line until the product was ready, and then productized product-market fit into a repeatable, measurable science. Following Superhuman's acquisition by Grammarly in 2025, Rahul is now steering the company toward a unified AI-native productivity suite spanning email, calendar, tasks, and agents.What you'll learn:The 5-step PMF Engine: how to survey, segment, analyze, implement, and track your way to product-market fit with a numerical scoreWhy you should ignore the not disappointed and most somewhat disappointed users — and which signals actually tell you who to build forHow to use the High Expectation Customer (HXC) framework to narrow your market without changing your productWhy PMF is a moving target and how to defend it against commoditization and copy-cat competitionHow Rahul operates as the editor of the product — using 20 verbatim quotes to push PMs and designers to sharper decisionsKey takeaways:If more than 40% of your users would be very disappointed without your product, you have an initial PMF — and you can measure your way thereChanging your market is faster than changing your product — segmentation alone can jump your PMF score 10 points overnightBuilding for your highest-expectation customer is not the same as building for your ICP — confuse the two, and you'll optimize for the wrong signalCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Rahul VohraSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here
This week on Catalyst, Tammy is recording live from Upgrade - NTT Research's annual event that brings together the latest in research and innovation from NTT groups around the world. In this episode, Tammy is joined by Kathleen Zaski, Vice President of IT, Clinical Innovation and Technology Leader at Renown Health where she oversees the technology shaping how patients are cared for and how clinicians work. Together they dive into Kathleen's journey from nursing in the Cardiac ICU to executive IT leadership, how her clinical background informs every technology decision she makes, and what it truly takes to implement and deploy AI in a way that benefits both the patient and clinician experience.Please note that the views expressed may not necessarily be those of NTT DATALinks: Upgrade 2026 Kathleen Zaski Renown Health Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
I'm going to say something that might change the way you sell forever…The fastest way to lose a sale is to give your clients too many choices.Confused clients don't book. They don't buy. They leave.In this episode, I'm breaking down the exact buyer psychology behind why one product can turn into a $500 purchase—and how you can apply the same strategy inside your salon.Because this isn't about “selling more.”It's about making it easier for your clients to say yes.Inside this episode, we're getting into:Why too many services + products are actually costing you moneyThe “hero lineup” strategy (and why it works so well)How one product can drive multiple purchases automaticallyThe real reason your retail sales are inconsistentHow to guide clients instead of overwhelming themWhat a strong salon marketing ecosystem actually looks likeThe difference between a menu vs. a conversion strategyHow simplifying your offers can unlock major revenue growthJoin Fully Booked: https://lexilomax.thrivecart.com/fullybooked/ Join The Monday Club:Where salon owners build systems that stack, scale, and actually make business feel easier.https://www.lexilomax.com/monday-club
Podcast: Don't Panic! It's Just Data Guest: Jignesh Patel, Director of Product Strategy at Stibo Systems and Elsebeth Gundersen Jensen, Product Owner at NetsHost: Dr Joe Perez, Data Analytics Expert and Amazon Bestselling AuthorWe're living in times of an always-on digital economy where there's no room for data errors. In the recent episode of the Don't Panic It's Just Data podcast, host Dr Joe Perez, Data Analytics Expert and Amazon Bestselling Author, sat down with Jignesh Patel, Director of Product Strategy at Stibo Systems and Stibo Systems' customer, Elsebeth Gundersen Jensen, Product Owner at Nets. Perez pointed out that even the smallest inconsistency can "ripple completely across an entire operation, instantaneously." This reality is prompting enterprise tech leaders to rethink how they manage, govern, and use data, especially with the rapid growth of AI adoption.Overall, the guests send out a clear message – trusted, real-time data is now a crucial part of business infrastructure.Also Watch: From Chaos to Launch: Your Product is Ready, Your Data Isn'tWhat is the Hidden Cost of Untrusted Data?For large enterprises, especially those growing through mergers and acquisitions, fragmented data systems are almost unavoidable. Jensen noted that when combining multiple customer portfolios, inconsistencies often arise in even the simplest fields, like organisation numbers formatted differently in various systems.“When you bring in different customer portfolios, you will also get this scattered data picture that you don't want in a master data management system,” she explained.According to Patel, the lack of trusted data impacts four key areas which includes customer experience, revenue growth, decision-making, and operational efficiency. Without a unified customer view, enterprises struggle to offer personalised experiences or spot cross-sell opportunities. Moreover, analytics based on unreliable data undermine executive confidence and increase compliance risks.These issues are made worse by speed. Alluding to her observations, Jensen told Perez and Patel that modern customers expect contract changes or service interactions to be updated almost instantly. “They don't want to wait a day,” she stated. “Everything should be faster, better, and accurate.”Also Watch: Why is a Customer Data Strategy a Competitive Edge?How are Enterprises Mastering Intelligence?Traditionally, Master Data Management (MDM) has focused on creating the “golden record,” a single, reliable version of key business entities like customers or products. While this remains important, Patel believes this idea is changing quickly in the AI era.“MDM is moving beyond data correctness towards what I call mastering intelligence,” he said. “AI systems rely on trusted context—understanding what entities are, how they relate, and the business rules that apply.”This change is part of a larger transformation in enterprise architecture. Decision-making is no longer limited to human-driven dashboards; it is increasingly spreading across applications, analytics platforms, and AI agents acting in real time. In such a setup, inconsistent data does not just create errors but it can amplify it.“AI doesn't eliminate the need for MDM or data governance. It emphasises it,” stated Patel. For enterprises heavily investing in AI, this insight is vital. Without a strong data foundation, AI models might provide insights but not dependable results.As enterprises move toward AI-driven and even agent-based business models, the need for trusted data will grow even more important. Patel highlights new questions from the C-suite – How will AI agents find my products? Why isn't my business being recommended?The answer increasingly depends on structured, high-quality data. “AI success is dependent on trustworthy data,” Director of Product Strategy at Stibo Systems says. “MDM and governance are the foundation for the next generation of intelligent business systems.”For enterprise leaders, the key directive to note is in the race to implement AI, data trust is the competitive edge and not only the requirement. Key TakeawaysReal-time trusted data is essential for enterprise AI success and operational resilience.Poor data quality directly impacts customer experience, revenue growth, and compliance.Modern Master Data Management (MDM) is evolving from “golden records” to AI-ready data intelligence.Proactive data governance must replace reactive data cleanup to scale in real-time environments.A unified data model is the foundation for accurate, consistent, and AI-driven business insights.Chapters00:00 Introduction to Data Governance and MDM02:06 The Shift to Real-Time Data05:27 Business Risks of Lacking Trusted Data08:20 Growth Through Mergers and Acquisitions15:29 The Role of MDM in AI Initiatives20:02 Transitioning to Proactive Data Management22:01 Advice for CIOs on Managing Product DataFor more information, please visit em360tech.com and stibosystems.com. To learn more about AI in the MDM space and how they're progressing enterprise analytics intelligently, follow:Stibo Systems LinkedIn: @StiboSystemsStibo Systems X: @StiboSystemsStibo Systems YouTube: @StiboSystemsGlobalEM360Tech YouTube: @enterprisemanagement360EM360Tech LinkedIn: @EM360TechEM360Tech X: @EM360TechFollow: @EM360Tech on YouTube, LinkedIn and X#MDM #DataGovernance #EnterpriseAI #DataQuality #TrustedData #AIStrategy #RealTimeData #DigitalTransformation #StiboSystems #TechPodcast
This week on Catalyst, Tammy is joined by Bob Rosen, Chief Information Officer at Arcosa. Bob discusses his career journey, including his early experience in the Air Force working with electronics and even designing tech for F-14 fighter jets! He shares how those formative roles shaped the leadership principles he carries today—most notably, that the best idea wins and that bad news doesn't improve with age. Bob and Tammy also explore the role of healthy skepticism in today's rapidly evolving AI landscape, and the importance of thinking strategically about where—and whether—AI can truly drive business results.Please note that the views expressed may not necessarily be those of NTT DATALinks: Bob Rosen Arcosa Inc. Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Megan Zakrewsky, VP of Product Strategy, Veradigm, Director of Clinical Solutions. Here, she explores how prospective gap closure, interoperable data exchange, and EHR integrated workflows are helping independent providers act on payer insights in real time, reduce administrative burden, and improve outcomes across underserved and rural populations.This episode is sponsored by Veradigm.
This week on Catalyst, Tammy is joined by Jackie Talbot, Vice President of Product at Hilton. Jackie has a talent for turning frustrating experiences into moments of joy, and she's bringing that mindset to her work at Hilton. There, she's leading the use of AI-powered tools to improve both employee and customer experiences. Jackie explains the idea of “phygital,” which combines digital tools with human interaction to create smoother, more seamless experiences. She also shares lessons from her own podcast, reflects on why authenticity matters in leadership, and highlights the importance of staying curious as you grow your career.Please note that the views expressed may not necessarily be those of NTT DATA.Links: Jackie Talbot How do I navigate this shit Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
It's YOUR time to #EdUp with Dr. Madhavi Chandra, Chief Product & Strategy Officer, EntrinsikIn this episode, recorded LIVE from the Ellucian Live 2026 conference in Denver, Colorado,YOUR host is Dr. Jodi BlincoListen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - Elvin Freytes & Dr. Joe Sallustio● Join YOUR EdUp community at The EdUp ExperienceWe make education YOUR business!P.S. Want access to the only intelligence platform built exclusively from presidential conversations in higher education? Join EdUp Leadership!
A SEAT at THE TABLE: Leadership, Innovation & Vision for a New Era
One of the most difficult things to do is build successful tech products. That seems counterintuitive at a time when its seems that everyone - from tech giants to a guy in his bedroom - is rolling out apps, setting up platforms and launching what they hope will be the next big thing.In reality, developing a product that can both attract users - and keep them - is a massive challenge, that most developers are not able to meet.Today we're joined by the brilliant Riddhi Bhasker, a product manager focused on building 0 to 1 products in early-stage startup environments. She's led product development across consumer social platforms, AI-driven tools, B2B applications, and marketplace platforms, with hands-on experience in user retention design, gamification systems, onboarding optimization, and conversational AI architecture.On this episode of A Seat at The Table podcast Riddhi will be discussingWhy most gamification kills the products it's supposed to saveHow to build AI products that don't fail quietlyKnowing when not to build somethingThe one thing most people get wrong about building products in early-stage companiesLet's take an insider's look behind the scenes at what's its really like to build a successful tech product.USEFUL LINKS:Connect with Riddhi BhaskerLinkedin: https://www.linkedin.com/in/riddhi-bhasker/Substack: https://substack.com/@riddhibhaskerThe Climb with Cherie Clonan The Climb is a podcast for people building something meaningful and finding their..Listen on: Apple Podcasts SpotifyVisit A Seat at The Table's website at https://seat.fm
What if the biggest obstacle to your AI strategy isn't the algorithm, but the 20-year-old software your team is forced to use every day?Agility requires not just a willingness to adopt new strategies like AI, but also the courage to dismantle the legacy systems that hold your people and processes captive.Today, we're going to talk about the hidden costs of outdated technology. While many leaders are focused on implementing the next generation of AI, new research suggests that the legacy systems still running in the background are not just inefficient—they're actively eroding employee morale, productivity, and could even be a major factor in employee turnover.To help me discuss this topic, I'd like to welcome, Matt Healy, Sr. Director, Product Strategy & Marketing at Pega. About Matt Healy Matt Healy, Senior Director of Product Marketing, leads product marketing and strategy for Pega Platform. He helps engage with enterprises to bring new solutions to life that enable faster legacy transformation, accelerated development, AI & automation at scale to unlock business agility, operational efficiency, and developer effectiveness. Matt Healy on LinkedIn: https://www.linkedin.com/in/mattbhealy/ Resources Pega: https://www.pega.com Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.comSee the research from Pega mentioned on the show: https://www.pega.com/about/news/press-releases/new-research-uncovers-hidden-toll-ineffective-workplace-technologyAlso make sure to register for PegaWorld 2026, June 7-9 in Las Vegas, where the future of AI-led business will be built. Learn more and register here: https://www.pega.com/events/pegaworld Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
What if the biggest obstacle to your AI strategy isn't the algorithm, but the 20-year-old software your team is forced to use every day? Agility requires not just a willingness to adopt new strategies like AI, but also the courage to dismantle the legacy systems that hold your people and processes captive. Today, we're going to talk about the hidden costs of outdated technology. While many leaders are focused on implementing the next generation of AI, new research suggests that the legacy systems still running in the background are not just inefficient—they're actively eroding employee morale, productivity, and could even be a major factor in employee turnover. To help me discuss this topic, I'd like to welcome, Matt Healy, Sr. Director, Product Strategy & Marketing at Pega. About Matt Healy Matt Healy, Senior Director of Product Marketing, leads product marketing and strategy for Pega Platform. He helps engage with enterprises to bring new solutions to life that enable faster legacy transformation, accelerated development, AI & automation at scale to unlock business agility, operational efficiency, and developer effectiveness. Matt Healy on LinkedIn: https://www.linkedin.com/in/mattbhealy/ Resources Pega: https://www.pega.com Pega provides the leading AI-powered platform for enterprise transformation. The world's most influential organizations trust Pega's technology to reimagine how work gets done by automating workflows, personalizing customer experiences, and modernizing legacy systems. Since 1983, Pega's scalable, flexible architecture has fueled continuous innovation, helping clients accelerate their path to the autonomous enterprise. Learn more at Pega.com See the research from Pega mentioned on the show: https://www.pega.com/about/news/press-releases/new-research-uncovers-hidden-toll-ineffective-workplace-technology Also make sure to register for PegaWorld 2026, June 7-9 in Las Vegas, where the future of AI-led business will be built. Learn more and register here: https://www.pega.com/events/pegaworld Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://aglbrnd.co/r/d15ec37a537c0d74 We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658 Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://aglbrnd.co/r/faaed112fc9887f3 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://aglbrnd.co/r/35ded3ccfb6716ba Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Are you looking to level up your business? Apply for Lindsay's year-long mastermind and mentorship, Marketing Made Simple for Small BusinessScaling a business means protecting your brand, your standards, and your sanity as growth picks up speed.On Dear FoundHer, host Lindsay Pinchuk sits down with Gara Post, co-founder and chief creative officer of The NOW, for an honest look at scaling a business through smart decisions, steady leadership, and a clear brand point of view. Gara shares what helped The NOW build brand awareness early, why partnership marketing and earned media played such a strong role, and how women founders can create momentum without chasing every trend.This conversation gets into the real work behind managing rapid growth, from franchise systems and team support to protecting the customer experience across every location. Gara also speaks to the emotional side of scaling a business, with pressure, risk, and the need for support as the company grows. For women founders who want a clearer path to scaling a business, this episode offers practical perspective, sharper thinking, and a useful reminder that growth works best when the brand stays consistent and the founder stays grounded.Episode Breakdown:00:00 Gara Post on Building The NOW04:44 The Gap in the Wellness Market That Sparked The NOW05:50 What Made The NOW Stand Out From Traditional Massage Brands10:17 Scaling a Brick and Mortar Business in the Early Growth Stage13:04 Organic Marketing, Press, and Growth Without Paid Influencers14:54 The Franchise Decision and the Risks of Scaling a Brand19:44 SOPs, Team Support, and What Helped The NOW Scale22:51 Brand Consistency, Social Media Control, and Customer Experience29:25 Product Strategy and Local Brand Awareness32:00 Gara Post's Advice for Women Founders and Business GrowthConnect with Gara Post:Follow Gara on InstagramFollow Gara on TikTokFollow The NOW Massage on InstagramFollow The NOW Massage on TikTokSubscribe to The FoundHer Files Follow Dear FoundHer on Instagram Podcast production and show notes provided by HiveCast.fm Hosted on Acast. See acast.com/privacy for more information.
This week on Catalyst, Tammy Soares sits down with Dr. Bratin Saha, CEO of NTT DATA AIVista and a true pioneer in the evolution of artificial intelligence. Drawing on his leadership experience at Intel, Nvidia, and AWS, where he built and scaled one of the fastest-growing businesses in the company's history, Bratin shares insights from a career defined by innovation and impact. Together, Tammy and Bratin explore the critical intersection of technology and business, the role of strong leadership in navigating the rapidly evolving AI landscape, and why a human-centric approach is essential for long-term success. Bratin also underscores a key differentiator in the age of AI: the power of deep domain expertise in unlocking meaningful, real-world value.Please note that the views expressed may not necessarily be those of NTT DATALinks: Bratin Saha Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Every PM is scrambling to learn AI tools - but is that a trap? In this episode of Arguing Agile, hosts Brian Orlando and Om Patel summarize Shreyas Doshi's provocative article "Why Product Sense Is the Only Product Skill That Will Matter in the AI Age." Using the article as background for our discussion, we explore whether AI tools like Claude, Cursor, and NotebookLM are genuine superpowers for product managers or just the new baseline that everyone will have access to.https://shreyasdoshi.substack.com/p/why-product-sense-is-the-only-productWe've structured this episode around several key debates, including:
AI-powered agents have changed how commerce works and how risk is now managed across industries. In this, our landmark 100th, episode of the podcast, the conversation turns to what agentic commerce means for trust, fraud, and decision-making at scale. In this special, milestone edition, Shaked Vax, Head of Product Strategy and Partnerships at Pipl, a veteran of the fraud, authentication, and cyber risk industries, joins host Alex Pillow. They discuss how agent-driven buying is reshaping consumer and business behavior while challenging long-standing approaches to identity, fraud prevention, and liability. Listen to hear: What agentic commerce is and why it is accelerating across B2C and B2B markets How AI agents change the buying journey compared to human consumers Why traditional fraud signals, like devices and behavioral biometrics, are breaking down in an AI era The role of verified intent and emerging payment and identity protocols How merchants, banks, and governments may need to rethink fraud, trust, and liability Thank you to our listeners for being part of this journey to 100 episodes! Additional resources: Elephant.online blogs Google AP2 Intent.dev To learn more about Moody's please visit our website or get in touch; we would love to hear from you. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This week on Catalyst, Tammy is joined by Michael Mahar, SVP & Head of Commercial Technology, Loyalty & Digital Products at Wyndham Hotels and Resorts. Michael's career started answering calls as a Support Technician at Wyndham and now, over 20 years later, he's helping the company transform their global infrastructure and leverage AI and cloud technologies to enhance the customer experience. In this episode Michael shares how Wyndham is using new technologies to improve the personal experience of their clients and why keeping an optimistic approach to advancements in AI is beneficial to your business. Please note that the views expressed may not necessarily be those of NTT DATALinks:Michael MaherLearn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Catalyst, guest host Jod Kaftan is joined by Jim Kalbach, Chief Evangelist at MURAL, speaker, and author of Mapping Experiences and The Jobs To Be Done Playbook. Jod and Jim Kalbach discuss the evolving landscape of design, particularly in the context of AI. They explore the double diamond framework, the Jobs To Be Done methodology, and the importance of understanding customer needs through real-world research. Jim emphasizes the need for designers to embed customer insights into organizational workflows and the ethical responsibilities that come with design in the age of AI. Jim also shares how his experience as a Jazz Bassist informs his work in design - notably his ability to embrace the unknown. Please note that the views expressed may not necessarily be those of NTT DATALinks: Jim KalbachJobs to be Done Toolkit Erica Flowers - Trade Your Double Diamonds for Steel Leo Frishberg - Presumptive Design Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
We discuss what effective leadership looks like across three organizational archetypes: product-led, business-led, and design-led companies with Sebastiano Armeli (Engineering Leadership @ Meta). Drawing from his leadership journey at places like Meta, Spotify, Snap, and PayPal, Sebastiano deconstructs the situational leadership frameworks required to thrive in different environments. Plus we discuss how AI is moving managers from implementation to architecture, why the next bottleneck is managing the overhead of high-velocity experimentation, and the future of team topology where AI enables a single leader to oversee high-scale teams of 30–50 people. Whether you are scaling a design-driven startup or navigating a complex business-led enterprise, this conversation provides a framework for aligning your leadership style with your organization's core incentives. ABOUT SEBASTIANO ARMELI Sebastiano Armeli is an engineering leader currently at Meta. He has previously served as a Director of Engineering at Upwork and held leadership roles at companies such as Pinterest, PayPal, Snap, and Spotify. His work has spanned diverse domains including shopping, crypto, messaging, video creation, and ads. Sebastiano is passionate about building healthy engineering cultures, mentoring the next generation of leaders, and supporting teams through periods of growth and change. He mentors engineering managers and senior engineers, enjoys speaking at conferences, and shares his perspectives on leadership in his Substack, The Healthy Engineering Leader. He also serves on the board of a community-owned grocery store. In all his work, Sebastiano takes a pragmatic, people-first approach to leadership, focusing on clarity, continuous improvement, and long-term impact. This episode is brought to you by xMatters! xMatters automates the entire incident lifecycle with their purpose-built AI powered workflow, giving your team the context they need to stop disruptions before they start and minimize resolution times. Head over to xmatters.com to learn more! SHOW NOTES: Deconstructing company archetypes: A framework for product-led organizations (2:03) Strategic leadership practices for succeeding in product-first cultures (7:33) Leveraging data and business metrics to influence product strategy (9:35) Case Study: The story and leadership lessons behind building Spotify's Ad Studio (11:12) Rapid prototyping: Applying a hackathon mindset to product development (13:16) How AI is reshaping product-led orgs: Clearing the feature backlog, scaling experimentation and velocity (16:01) Balancing iteration velocity and product quality with AI (18:12) Sebastiano's observations on effective leadership in business led orgs (19:49) Design-led dynamics: Anticipating the impact of AI on creative-first orgs (23:24) Maintaining engineering excellence within design-driven constraints (25:40) Cultivating high-alignment, valuable design partnerships (27:01) The role of metrics and data in design-focused decision making (28:33) Emerging AI capabilities enhancing leadership leverage (31:16) Scaling management: The potential for 30-50 person teams via AI assistance (33:58) The ethical imperative: Adopting AI responsibility within engineering teams (35:53) Rapid fire questions (37:12) This episode wouldn't have been possible without the help of our incredible production team: Patrick Gallagher - Producer & Co-Host Jerry Li - Co-Host Noah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/ Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/ Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Diya Jolly, CPTO at Xero, the global accounting platform trusted by over 4 million customers. Diya shares how Xero is redefining B2B software by building JAX, an agentic AI platform that intelligently manages specialized sub-agents to streamline business operations.What you'll learn:How Xero built an agentic AI platform that orchestrates multiple agents across payroll, payments, and bank reconciliation workflows.The strategy for implementing strict guardrails to ensure accuracy in highly regulated, AI-driven accounting processes.How to design a global product that scales common services while adapting to hyper-local tax and payment requirements.The two-way door framework for accelerating product decisions and course-correcting with imperfect data.Key takeaways:Why the future of SaaS interfaces is conversational, transitioning users away from static dashboards into review and insight roles.The strategic advantage of combining product and technology leadership into a single CPTO role to drive tighter cross-functional alignment.Why deeply serving the SMB market requires specialized product design that balances consumer-grade simplicity with enterprise-grade workflow depth.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Diya JollySocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here
Turning strategy into execution is where many organizations struggle. Even with a strong product and a talented sales team, success often depends on how effectively customers are guided from first awareness to becoming confident advocates.In this episode, Manasi Shukla, founder and CEO of Safrela Consulting, shares how companies can close the gap between strategy and real-world results. With a background in engineering from the University of Ottawa and a master's in biomedical engineering from Cornell, Manasi brings a highly structured, systems-based approach to customer education and product adoption.She introduces her SCALE framework, a model designed to help organizations better understand their customers, map their journeys, and create meaningful engagement beyond onboarding. Manasi explains how leaders can build stronger feedback loops, ensure teams are aligned on delivery, and clearly define ownership across the customer experience.To bring the framework to life, we also walk through a practical example of applying the SCALE framework to event planning, demonstrating how these principles can guide complex initiatives from concept to execution.If you are looking for a structured approach to transforming strategy into meaningful action, this conversation offers a practical roadmap.Connect with Manasi on LinkedIn: https://www.linkedin.com/in/manasi-shukla/Visit Manasi's Website: https://www.safrela.com/Links & Resources:Follow Suken on LinkedIn at: https://www.linkedin.com/in/sukenjain/Email Suken at: suken@synergysyncsolutions.comSynergy Sync Solutions Website: https://www.synergysyncsolutions.com/This episode was brought to you by Pivot Ball Change.
Elias Lieberich, Founder of Product Matters and formerly a PM at Google and YouTube, makes the case that the real gap between European and Silicon Valley product practice is in its culture. He identifies three recurring patterns in European companies: process obsession, a limited appetite for validation, and an underappreciation of engineering and design. Drawing on work with German Mittelstand businesses, deep tech startups, and large enterprises, Elias explains how to introduce product thinking without triggering resistance, through small, visible wins rather than wholesale transformation.Chapters00:56 – Elias's background: Google, YouTube, and Google X04:08 – European vs. Silicon Valley product culture07:43 – Three gaps: process obsession, lack of validation, undervaluing engineers12:04 – What European companies actually want — and the copy-paste trap13:34 – Show, don't tell: finding immediate value15:37 – Bringing the whole organisation on the journey25:02 – Roadmaps, frameworks, and meeting companies where they are26:35 – Building trust through small, compounding wins29:29 – Change aversion as a bell curve31:02 – What European companies do well — and what's worth exporting33:13 – Working with deep tech startups in Europe36:44 – The killer question: who is this for?40:25 – Practical advice: start with what's within your control42:53 – Wrap-upOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.
This week on Catalyst, Tammy is joined by Tresa Gowland, Manufacturing and High Tech Industry Leader at Launch by NTT DATA. Tresa began her career on the factory floor and has since moved into a strategic role, helping organizations transform and modernize their manufacturing processes. Tammy and Tresa explore what it really takes to modernize manufacturing. They highlight the critical role of empathy, compassion, and active listening when introducing new technologies and tackling long-standing challenges. Tresa also shares why treating innovation like a factory can drive adoption and deliver meaningful, lasting value.Please note that the views expressed may not necessarily be those of NTT DATALinks: Tresa Gowland From Sci-Fi to Shop Floor: Turning Bold Ideas into Reality Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Scaling innovation inside a global legacy brand isn't about ideas — it's about execution, alignment, and measurable impact. Manasa Nalla, Associate Director of Product Innovation & Strategy at The Duracell Company, explores how enterprise leaders can move from innovation activity to scaled business growth. With nine years at Duracell spanning engineering, R&D, and product strategy, Manasa shares how she builds consumer-centric roadmaps, aligns 100+ external partners, and translates technical differentiation into compelling customer ROI. We discuss: What “innovation impact” really means inside a Fortune 1000 company, How to prioritize what makes it into the product roadmap — and what doesn't, The story behind Duracell's ProCell Cost Savings Calculator and proving labor savings to unlock growth, How to scale new products without getting trapped by legacy systems or internal politics, and Emerging technologies enterprise leaders should be watching from CES and beyond. If you're in corporate strategy, innovation, CVC, or R&D, this episode is a practical guide to scaling innovation inside complex organizations.
In this episode from the archives, Tammy is joined by Sarina Malik, a graduate from Columbia University, to discuss the role of AI in shaping the future workforce. They discuss the challenges faced by Gen Z in entering the job market, the importance of AI literacy, and the ethical implications of using AI in education. Serena also shares about her experience leveraging technology to create positive change in the world.Please note that the views expressed may not necessarily be those of NTT DATALinks: Project PearlsFuture Faces Foundation Manila Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Stop building products nobody wants by discovering the psychological bias killing your strategy!Today, Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel are taking on the "IKEA Effect." The IKEA effect is the cognitive bias that causes product managers and leaders to overvalue the things they build - simply because they built them! That's right, today we're tackling a bias that's led to so much wasted budget, we're going to end up needing Congressional oversight... not to mentioned the ignored research and "survivorship bias" of trying to be the next Steve Jobs.Listen or watch as we discuss and review:- The Scientific research behind the IKEA Effect (people value items 63% higher because they've built those items)- Why teams ignore expert research and undervalue insights THEY DID NOT SUFFER to obtain- How traditional review committees designed to kill bad ideas often stifle innovation (and what to do better)- Balancing the need for intrinsic motivation (Self-Determination Theory) with the necessity of governance- The "Kill or Nurture" Framework: A new 2x2 decision matrix to evaluate projects based on evidence vs. passionWe also share personal war stories on the product-related IKEA effect, bemoan the struggles of gaining funding for evidence-based ideas, and maybe even distinguish between a wobbly chair and a throne. Tune in if you're interested in ways to stop falling in love with your own bad ideas!#ProductManagement #Agile #ProductStrategyNorton, Mochon, & Ariely (2012) IKEA Effect Study, The IKEA Effect (Harvard Business Review), Self-Determination Theory (Ryan & Deci), Gartner Research, Deming's theories on intrinsic motivationLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
This week on Catalyst, Tammy is joined by AI Empowerment Solutions Leader at NTT DATA Christen Bell. Christen's work focuses on how intelligent systems affect humans in the workplace and, more recently, human's fears of AI. Christen shares her fascinating findings with Tammy on how AI adoption differs between industries and regions and what makes people more or less trusting of AI. Christen and Tammy also talk about how leaders can quell the perceived threat of AI in their workplaces - no surprise, it's by being human first! Please note that the views expressed may not necessarily be those of NTT DATALinks: Christen Bell Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
AI product manager jobs are everywhere - but are they really different from regular PM roles? In this episode of Arguing Agile, Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel wade deep into the muck-filled pool of hype vs. reality around AI-specific product management roles.Listen or watch to join us as we do the dirty work of discovering if most AI PM job descriptions are just copy-pasted PM responsibilities with 'AI' slapped on top, or if there's real insight to be found!Stick around past the buzzword bingo to learn:- the 'find and replace test' for job descriptions- the meaning behind "probabilistic vs. deterministic"- the real AI-specific skills that matter- how a 20-50% salary premium (and beyond) are justified- why we think continuous learning beats specializationWhether you're a product manager considering rebranding or a hiring manager crafting job descriptions, this episode will help you cut through the noise. #ProductManagement #AIPM #CareerDevelopmentMarty Cagan: Inspired: How to Create Tech Products Customers Love, The Lean Startup, Sinan Aral: The Hype Machine, Teresa Torres: Continuous Discovery HabitsLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
This week on Catalyst, guest host Jod Kaftan sits down with designer and expert in human-centered AI, Shelley Evenson. Shelley shares her insights on how designers and teams can achieve human-AI flow and how to spot the warning signs that a team is drifting into the realm of AI slop. Jod and Shelley also discuss the need for change management in AI transformations and talk about who in an organization should own an AI transformation? Is it HR? Is it IT? According to Shelley it's a team endeavour that should start at the very top, with the CEO.Please note that the views expressed may not necessarily be those of NTT DATALinks: Shelley Evenson Flow: The Psychology of Optimal Experience Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Catalyst, Tammy speaks with Nate Berent-Spillson, the SVP of Engineering at Launch by NTT DATA. Nate is the type of guy who is always using technology in new and inventive ways. This week Nate and Tammy discuss the evolution of AI tools and Nate introduces the power of command line interfaces. Nate shares how using AI in innovative new ways can reduce cognitive load and reimagine user interfaces to enhance productivity and efficiency in the workplace. Please note that the views expressed may not necessarily be those of NTT DATALinks: Nate Berent- Spillson Markdown Guide Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on the show, you're going to ride along with me from the incredibly comfortable and stylish VW ID.Buzz, which served as the mobile podcast studio at CEDIA Expo / CIX this September in Denver, Colorado. Were going back for more conversations from the show. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep CEDIA (Custom Electronic Design & Installation Association) is the global trade association for home technology professionals, specializing in smart home, automation, audio-visual, networking, and integrated systems. Its mission is to advance the home technology industry through education, certification, advocacy, and networking. Members include integrators, designers, manufacturers, and consultants who shape the connected environments we live and work in. CEDIA Expo is the industry's largest annual event for residential technology professionals. With hundreds of exhibitors, educational sessions, live demos, and global networking opportunities, it's where new ideas and innovations in smart home and AV integration take center stage. The Commercial Integrator Expo (CIX), co-located with CEDIA Expo, focuses on commercial integration technologies—from conferencing and IT infrastructure to building automation and emerging AV solutions—bringing together commercial integrators, IT pros, designers, and tech managers. Jason McGraw | Group VP and Show Director, CEDIA Expo / CIX Scope of the Show: McGraw details the scale of CEDIA Expo 2025, featuring over 350 exhibitors and immersive demo rooms that showcase integrated audio, video, and control systems. Integration Meets Design: Discussion centers on the critical partnership between integrators and the design-build community (interior designers, architects, builders). McGraw emphasizes that technology—ranging from AI and energy management to lighting—must be a foundational element of the design process, not an afterthought. The Business Case: Designers are encouraged to view integrators as essential trade partners, similar to electricians or plumbers, to better service clients and protect home networks. Dale Sandberg | Product Manager for Electronics, Sonance Aesthetic Performance: Sandberg discusses Sonance's philosophy that sound should support the design of a space rather than dominate it. The focus is on blending high-fidelity performance with discreet aesthetics. New Innovations: Highlights include the compact UA Series amplifiers designed to fit behind displays or in tight spaces, and the integration of professional-grade Blaze Audio amplifiers into the Sonance family. Outdoor Living: The conversation covers the growing trend of outdoor entertainment, where amplifiers and speakers are used to create immersive environments in backyards and outdoor kitchens. Jim Garrett | Senior Director of Product Strategy, Harman Luxury Audio Group Hidden Technology: Garrett addresses the challenge of eliminating “wall acne” through invisible speakers and design-integrated solutions that do not compromise acoustic performance. Pandemic Influence: The discussion explores how the pandemic shifted focus toward outdoor living and unconventional entertainment spaces, including garages and multi-generational gaming setups. Brand Portfolio: Insights into the product strategies for Harman's luxury brands—JBL, Revel, Mark Levinson, and JBL Synthesis—and the importance of gathering direct feedback from integrators to drive R&D. Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Show Topics & Outline CEDIA Expo 2025 Snapshot Denver, Colorado Convention Center 350+ exhibiting brands, 100+ conference sessions, 115 manufacturer trainings Demo rooms showcasing integrated audio, video, and control systems The Wave Effect of Trade Shows Innovation as unseen currents shaping the industry Ideas incubated at CEDIA spreading across markets and returning as trends Integration Meets Design Town hall insights with CEDIA's Daryl Friedman & NKBA's Bill Darcy Bridging integrators with interior designers, kitchen & bath professionals, and architects Untapped opportunities in collaborative smart home projects Technology as a Design Driver AI, energy management, lighting trends, and seamless AV systems Why technology must be discussed at the start of design projects Case studies: motorized shades, outdoor AV, invisible speakers, custom veneers Outdoor Living & Luxury Spaces Kitchens and backyards as multi-hundred-thousand-dollar investments Expanding living spaces through technology Luxury demo rooms and high-performance home theaters Why Designers Should Be Here Missing out on competitive advantages without CEDIA exposure Seeing products in person vs. static web images Real examples of design-centric AV solutions and invisible tech The Business Case Designers need integrators just as they need electricians, plumbers, and fabricators Protecting networks and ensuring cybersecurity in the home Service and maintenance as part of the client experience Looking Forward Progress and serendipity at trade shows Extending collaboration with KBIS and IBS (Orlando, 2026) Building lasting bridges between integrators and designers Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Dale Sandberg on Sonance, New Electronics, and Designing for Sonic + Aesthetic Experience Dale Sandberg, new Product Manager for Electronics at Sonance, shares how the company is blending high-fidelity performance with discreet design solutions, introducing amplifiers and loudspeakers that elevate both sonic and aesthetic experiences in residential and commercial spaces. At his first CEDIA Expo, Dale highlights Sonance's latest innovations, from compact UA Series amplifiers designed to disappear behind displays to Blaze Audio's professional-grade amplifiers now integrated into the Sonance family. With a philosophy that sound should enhance the design of a space rather than dominate it, Sonance is shaping how integrators and designers deliver immersive, comfortable experiences both indoors and out. Guest: Dale Sandberg, Product Manager for Electronics, Sonance. Background: from pro audio to Sonance, less than one year with the company. Context: first CEDIA Expo experience, excitement about Sonance's direction. New Product Highlights Loudspeakers High Output Series (professional side). Wedge speaker for outdoor/architectural blending. Re-engineered Power Pipe subwoofers for stronger low-end performance. UA Series Amplifiers Compact two-channel models (UA-125, ARC-enabled versions). Mountable behind TVs, under tables, or in tight spaces. Features T-slots for stacking/mounting other gear. Energy-efficient design with minimal heat output. Blaze Audio Amplifiers Sonance acquisition of Blaze Audio brand (Pascal, Denmark). Range from 60W per channel up to 400W bridged. Full DSP capability, rack-mountable, UL-rated. Outdoor applications via weather-rated cases. Design & Integration Perspective Compact electronics give designers freedom to hide gear while maintaining performance. Balancing performance and aesthetics: sound follows the design, not the other way around. Example: background music at parties that fills space without overwhelming conversation. Outdoor living trend: amplifiers and speakers enabling outdoor kitchens, theaters, and entertainment spaces. Company Ethos & Philosophy Mission: deliver complete audio solutions—amplification, processing, and speakers. Philosophy: the sonic experience should support the aesthetic experience of a home or space. Growth vision: expand residential dominance while building commercial presence. Takeaway: not just about volume—it's about creating the right experience. Jim Garrett | Harman Luxury Audio Jim Garrett on Harman's Audio Innovations, Hidden Tech, and Pandemic-Inspired Entertainment Jim Garrett, Senior Director of Product Strategy and Planning at Harman Luxury Audio Group, shares how the company balances high-performance audio with design aesthetics, explores emerging opportunities in outdoor and unconventional home entertainment, and highlights why integrator feedback is vital to shaping future products. From invisible speakers to immersive home cinema solutions, Jim Garrett takes listeners behind the scenes of Harman's engineering and R&D process, discussing product development for brands like JBL, Revel, Synthesis, and Mark Levinson. He explains how the pandemic inspired new entertainment spaces, how technology can be seamlessly integrated into interiors, and why CEDIA Expo remains an essential hub for innovation, collaboration, and awareness in the custom electronics industry. Guest: Jim Garrett, Senior Director of Product Strategy & Planning, Harman Luxury Audio Group. Role: Oversees product roadmap, development direction, and exhibition strategy. Context: Recorded in Volkswagen ID.Buzz at CEDIA Expo 2025. CEDIA Expo 2025 Overview Largest booth shared with parent company Samsung. Opportunity to engage integrators directly and gather actionable feedback. Importance of listening to installation professionals to improve products. Product Strategy and Brand Focus Harman Luxury Audio Group brands: JBL, JBL Synthesis, Revel, Mark Levinson. Focus at Expo: JBL Synthesis for home cinema and immersive audio. Solutions include invisible speakers, wall/ceiling installations, and custom home audio products. Balancing Performance and Aesthetics Challenge: high-performance products that are visually unobtrusive. Goal: eliminate “wall acne” with invisible or design-integrated speakers. Inspiration drawn from evolution in lighting design to minimize visual clutter. Engineering and R&D Harman's science-based approach: performance must meet visual and acoustic demands. Innovation includes weatherproof outdoor speakers and displays for bright sunlight. Teams challenged to create high-fidelity systems that integrate seamlessly into homes. Expanding Entertainment Spaces Pandemic influence: growth of outdoor living and unconventional entertainment areas. Multi-generational engagement: home theaters, garages, patios, bathrooms, and gaming setups. Flexibility of audio/video systems allows new experiences across the home. Integration and Awareness Educating interior designers, architects, and end users about hidden tech. Raising awareness of capabilities beyond audio: lighting, shades, HVAC, security integration. Emphasis on simplifying life at home while elevating performance and experience.
Please enjoy this encore of Career Notes. Mary Writz, Vice President of Product Strategy at ForgeRock, shares how each career path she has taken has led her to where she is now. Mary describes how she has been a woman working in a male dominated field for most of her career and how she had to take charge, and she had to get the men to take charge with her. She says "I was often leading people, mostly men older than me, potentially smarter than me, more well paid than me. So I had to learn how to think about galvanizing this group to charge forward with me, even though I was a bit of a minority in that way." She also states that she tells herself to always make a positive out of a negative by showing people how you can respond to what's happening with a lot of energy, focus, and care and that's what got her to where she is today. Learn more about your ad choices. Visit megaphone.fm/adchoices
Please enjoy this encore of Career Notes. Mary Writz, Vice President of Product Strategy at ForgeRock, shares how each career path she has taken has led her to where she is now. Mary describes how she has been a woman working in a male dominated field for most of her career and how she had to take charge, and she had to get the men to take charge with her. She says "I was often leading people, mostly men older than me, potentially smarter than me, more well paid than me. So I had to learn how to think about galvanizing this group to charge forward with me, even though I was a bit of a minority in that way." She also states that she tells herself to always make a positive out of a negative by showing people how you can respond to what's happening with a lot of energy, focus, and care and that's what got her to where she is today. Learn more about your ad choices. Visit megaphone.fm/adchoices
This week on Catalyst, Tammy speaks with Graeme Cuthbertson, Director of IT Operations and End-User Systems at Neurocrine Biosciences. They explore Graeme's career across industries, including banking and biotech, and what those experiences have taught him about building empathy into technology. Graeme also highlights the importance of meeting customers where they are, the role of family support in personal and professional growth, and how human connection and thoughtful technology can elevate both employee and customer experiences.Please note that the views expressed may not necessarily be those of NTT DATALinks: Graeme Cuthbertson Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
This week on Catalyst, Tammy is joined by Mark Curtis, the co-founder of Fjord and a pioneer in the design, strategy and thought leadership space. Tammy and Mark discuss his extensive career and delve into the evolution of design over the past 3 decades. They also look to the future and explore how AI is transforming design and why it still can't beat the human brain in some applications. Mark also talks about this new venture Full Moon, a project focused on the intersection of humans, technology, and business, and the resurgence of service design in response to the complexities of modern challenges.Please note that the views expressed may not necessarily be those of NTT DATALinks: Mark Curtis Full Moon Moving Beyond “AI is just a Tool”: Shifts in AI Communication in 2026 - Medium Learn more about Launch by NTT DATASee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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