This is What The Pluck? The podcast where we discuss life in the beauty industry, the highs, the lows and everything in between. So pour yourself a drink and get ready to have a giggle with us.
Send us a messageWant to take your beauty business to the next level? In this season finale of What The Pluck's Beauty School, we're talking all things growth, expansion, and long-term success. Special guest Harry Dalton, co-founder of Buff Browz, joins us to share his journey of building one of the UK's fastest-growing beauty brands and the key lessons he's learned along the way. From scaling smartly and increasing revenue to avoiding common pitfalls, we're bringing you the expert insights you need to grow with confidence. If you're ready to think bigger, this is the episode for you!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageA successful beauty business isn't just about skill—it's about the people behind it. In this episode of What The Pluck's Beauty School, we're diving into the essentials of hiring, training, and leading a dream team. From finding the right staff and creating a strong salon culture to managing employees and keeping your team motivated, we'll share expert tips to help you build a thriving, supportive work environment. Whether you're looking to hire your first employee or expand an established team, this episode is packed with insights to help you grow with confidence!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageRunning a beauty business isn't just about perfecting treatments—it's also about protecting yourself, your clients, and your brand. In this episode of What The Pluck's Beauty School, we're breaking down the essential legal steps every beauty pro needs to know. From licensing and insurance to health & safety regulations, we'll guide you through the must-haves to keep your business compliant and secure. Whether you're a solo artist or salon owner, this episode will give you the confidence to navigate the legal side of beauty with ease.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageYour brand is more than just a logo—it's the foundation of your beauty business. In this episode of What The Pluck's Beauty School, we're diving deep into the world of branding, covering everything from crafting a strong identity to attracting your ideal clients. We'll share expert tips on defining your brand voice, creating a visual aesthetic, and ensuring consistency across social media and marketing. Whether you're starting fresh or refining your existing brand, this episode will help you stand out, build trust, and keep your appointment book full!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageRetail sales can be a game-changer for your beauty business—but how do you sell without feeling pushy? In this episode of What The Pluck: Beauty School, we're breaking down the secrets to effortlessly boosting your retail revenue. From recommending products with confidence to positioning retail as an essential part of your client's beauty routine, we'll teach you how to increase profits while keeping your clients happy. Get ready for insider tips, sales psychology hacks, and real-life examples that will transform the way you sell.
Send us a messageYour beauty business isn't just about treatments—it's about building relationships that keep clients coming back! In this episode of What The Pluck: Beauty School, we're diving into the art of client retention. From creating unforgettable first impressions to handling tricky customer situations with confidence, we'll share proven strategies to boost loyalty, increase rebookings, and turn one-time visitors into lifelong clients. Plus, we'll reveal the secret to making your clients feel valued without burning yourself out. Get ready to level up your client game!
Send us a messageSocial media is your beauty business's best friend—if you know how to use it! In this episode of What The Pluck's Beauty School, we're sharing the secrets to mastering your online presence. From crafting eye-catching content to engaging with your audience, we'll guide you through the strategies that turn followers into loyal clients. Plus, discover our top tips for creating a social media plan that's easy to stick to and delivers results. Whether you're a social newbie or a posting pro, this episode will help you shine online!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messagePricing your services can feel like a balancing act, but we've got you covered! In this episode of What The Pluck's Beauty School, we're breaking down how to calculate your treatment costs to ensure profitability without overpricing. Learn how to factor in time, product expenses, and overhead costs, and discover tips for setting prices that reflect your value while staying competitive. Whether you're just starting out or revisiting your pricing strategy, this episode will help you charge what you're worth and grow your business with confidence.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageNumbers don't have to be scary! In this episode of What The Pluck's Beauty School, we're diving into the essentials of bookkeeping for beauty businesses. Learn how to track your income and expenses, manage your cash flow, and keep your finances in tip-top shape. We'll share simple strategies for staying organized, avoiding common mistakes, and making tax time a breeze. Whether you're a numbers novice or looking to up your financial game, this episode will help you take control of your business finances with confidence.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageWelcome to What The Pluck's Beauty School! In this exciting first episode of Season 8, we're kicking things off with a bang by giving you an overview of what it takes to run a successful beauty business. From mastering your finances to building a brand that stands out, we'll introduce you to the key topics we'll cover this season. Plus, we'll share our top tips for laying a strong foundation, setting goals, and creating a business you love. Whether you're just starting out or ready to level up, this is your crash course in beauty biz brillianceSupport the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this festive season finale, join us as we reminisce about the highlights, challenges, and incredible moments from our year in the beauty industry. We'll discuss our standout memories, lessons learned, and achievements, plus take a fun dive into the festive season as we talk about "the C word" — Christmas! From our favorite seasonal tips to the joy (and chaos) of the holiday rush in salons, this episode is packed with laughter, insights, and a sprinkle of Christmas spirit. Don't miss this cozy roundup as we reflect and celebrate all things beauty and holiday cheer!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageJoin us as we dive into the glitz, glam, and unforgettable moments from our whirlwind experience at the 2024 Lash and Brow Awards! We took center stage at the Brow Awards, hosted a rocking pre-party, and recorded our first-ever live podcast at the Lash Awards with none other than the incredible Lash Mother, Uli. This episode is packed with behind-the-scenes stories, laughs, and all the drama and fun that went into making these nights ones to remember. Whether you're here for beauty tips or industry insider scoops, grab a drink and settle in—this is an awards season recap you won't want to miss!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageAre you ready to maximise your salon's retail sales this holiday season? In this episode, we're diving into retailing essentials for beauty professionals, sharing insider tips on how to make the most of Black Friday and Christmas to boost your bottom line. From product selection to creating irresistible offers, we cover everything you need to make retailing feel like second nature. Tune in to learn how to curate the right products, set up enticing displays, and craft promotions that will keep clients coming back for more!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messagein this fan-favorite episode, Beauty Horror Stories Pt. 6, we dive into the wildest, most cringeworthy, and downright shocking stories sent in anonymously by beauty pros and clients alike. From disastrous salon mishaps to nightmare client encounters, we're spilling the tea on the beauty industry's most horrifying moments. If you thought beauty was all glam, think again! Get ready to laugh, gasp, and maybe even cringe as we share the juiciest horror stories from our listeners.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageJoin us for an exciting episode of What The Pluck with the incredible founders of CC Tanning & Beauty, Charlotte and Harriette! With over 40 years of combined experience, they share their journey in the beauty industry, the secrets behind their tanning and skincare products, and their mission to make high-quality beauty accessible to everyone. Tune in as we dive into tanning tips, skincare routines, and the challenges of growing a beauty brand.Don't miss it—subscribe, like, and share!#WhatThePluck #CCTanning #BeautyBusiness #SkincareTipsSupport the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this episode, we chat with Lisa Roberts, founder of BROW SPA™, to dive into the brand's mission of making self-care a priority through natural beauty and cruelty-free products. Lisa shares how she envisioned BROW SPA™ as a sanctuary for relaxation and inner peace, offering expert rituals to nourish both body and soul. We discuss the future of vegan beauty, the power of self-love, and why self-care should be a fundamental part of everyone's life.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageWe're back and better with another crack at discussing the tricky topic of raising prices in the beauty industry—this time, with properly working mics! In this episode, we dive into why it's important to regularly review your rates, how to communicate changes to clients without the awkwardness, and share success stories. Grab a coffee and listen in as we spill the tea on pricing strategies... again, but clearer!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this episode, we're diving into the ultimate guide for getting your beauty business organised and thriving for 2025. From setting clear goals and streamlining your processes to preparing for trends and financial planning, we're sharing our top tips to make the upcoming year your best yet. Tune in for practical advice, behind-the-scenes insights, and some fun personal updates. Get ready to level up your business game!Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this exciting episode of What The Pluck, we sit down with the brilliant Jodie Palmer, EvoHair International Educator and the creator of the trademarked "HairTan" technique. Jodie takes us through her incredible journey in the hair industry, from her early career to her move to Barcelona. We dive deep into how she developed the HairTan technique, a revolutionary approach to creating natural-looking highlights, and hear all about her experiences, challenges, and tips for success.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn the exciting finale of Season 6, join us as we look back and unpack each episode of this season!
Send us a messageJoin us for a fabulous episode of "What the Pluck?" as we sit down for a zoom call with Rachael, the visionary founder of the UK's biggest lash-specific event, the Lash Awards. Discover the inspiration behind this glamorous event that draws 400-500 attendees for an unforgettable night in Birmingham, complete with a themed pre-party, a sumptuous three-course meal, and the thrilling announcement of the winners.Rachael shares her journey from running her own successful lash business to creating an industry-leading awards show. We'll delve into the meticulous planning and organization that goes into hosting such a large-scale event, and Rachael will share some intriguing behind-the-scenes stories and industry gossip.Get ready for insights into the latest trends shaping the lash industry, and hear Rachael's valuable advice for aspiring lash artists. Plus, don't miss out on the exclusive scoop on the importance of events like the Lash Awards for networking and career growth.Whether you're a seasoned professional or just starting in the beauty industry, this episode is packed with tips, trends, and tales you won't want to miss. Tune in to be inspired, informed, and entertained!Bonus: Stay tuned for an exclusive 15% off discount code shared during the episode exclusively for our listeners.Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this insightful episode of "What the Pluck," we tackle a topic that every beauty professional grapples with: raising prices. Join us as we delve into why it's crucial to consider price increases in today's market, debunk common fears and misconceptions, and explore practical steps to implement price changes smoothly. Discover how to assess your value, communicate effectively with clients, and handle pushback with confidence. Tune in for success stories, expert advice, and strategies to elevate your business without losing clients. Don't miss this essential guide to pricing in the beauty industry!Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageJoin us for an exciting episode of "What the Pluck" as we chat with Ellie, representing Buff Brows, the UK's fastest-growing brow brand! (And this season's sponsor) Discover how Buff Brows has revolutionised the industry with their high-quality products, in-person masterclasses, and innovative approaches. Ellie shares the brand's journey, the secrets behind their rapid success, and the importance of community and education in the beauty world. Tune in for inspiring insights, industry trends, and tips on how to elevate your own beauty game. This is an episode you don't want to miss! Plus, enjoy an exclusive 15% discount with code WhatThe15!Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageCurious about manifesting but not sure where to start? Tune in to this enlightening episode of "What the Pluck" as we chat with Molly, a seasoned manifestation coach, to demystify the process. Whether you're a skeptic or a believer, Molly breaks down the basics of manifesting, shares her own success stories, and offers practical tips to harness the power of positive thinking in your daily life. Get ready to learn how to turn your dreams into reality with expert advice and inspiring insights. Don't miss this episode—your journey to a more intentional life starts here!Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this weeks episode of "What the Pluck," we sit down with Poppy & Danielle, the founders of Saint and Serenity, a 3-year-old brand making waves in the brow industry. Recorded in a serene Pilates studio right after their zen event featuring a sound bath and Pilates session, this episode is full of laughs and deep insights. We delve into their brand journey, upcoming plans, and what they wish would disappear from the beauty industry
Send us a messageIn this episode of "What the Pluck," we sit down with Aimee, a brow OG and innovative entrepreneur who has developed groundbreaking software for managing client consultation forms. Join us as Aimee shares her journey in the beauty industry, the inspiration behind her software, and how it's going to transforming the way beauty professionals operate. Discover Aimee's top tips for efficient client management, hear success stories from users, and get a sneak peek into future updates. Whether you're a seasoned pro or just starting out, this episode is packed with insights you won't want to miss!Stay inspired and informed with "What the Pluck" – your go-to podcast for beauty industry trends, tips, and tales.Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIn this episode of "What the Pluck," we dive into the world of Faye, the trailblazing owner of Dose Salon. Faye has been making waves in the beauty industry with her innovative approach to social media, breaking the rules, and redefining norms. Join us as we explore her journey in opening a unique salon/coffee shop, her top social media tips, and life in the industry. Plus, Faye shares her vision for the future and what she believes needs to change in the beauty industry. Tune in for an inspiring conversation filled with insights and motivation!Don't miss this exciting episode of "What the Pluck" – your go-to podcast for all things beauty, business, and inspiration!Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Send us a messageIt's that time again for another instalment of beauty horror stories! I mean what would a season of WTP? be without an episode dedicated to this?And can we just say Pluckers... These horror stories are getting worse and worse as the seasons go on and we love it
What The Pluckers it feels so good to be back, did you miss us?Buckle up and get ready for another great season of WTP? the same usual unfiltered madness, guests and new locations. Oh and what better way to kick of the season than with this juicy topic. Pour a drink, get comfy and tune in. Support the Show.As always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
What The Pluckers, buckle up for a jam-packed episode! We kick things off with a little Cowboy Carter moment... Obvs followed by a deep dive in to our time at the Browista Brow Brunch. we cover everything from the experience, why networking is so Important and why Harriet swears to never drink at a work event again
What The Pluckers, could you be sabotaging your own business? listen in as we talk about ways we think people could be. Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
It's that time again for another instalment of beauty horror stories! I mean what would a season of WTP? be without an episode desiccated to this?And can we just say Pluckers... These horror stories are getting worse and worse as the seasons go on and we love it
But who even are they? that's the real question... Listen in on this weeks fix of WTP? as we share our stories from getting in to the industry, working together, teaching, traveling and podcasting. From sating yes to everything to turning down Rita Ora's afterparty. Think our entire beauty journey told in a 45 minute podcast episode
The one thing about our listeners is that you guys do not disappoint when it comes to submitting your dilemmas of the week and every so often we it sparks a topic that we feel we just need to cover on the pod. So buckle up as we talk this week about client experience's and ways we can give our clients the ultimate experience when they come to us for treatments. Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
What The Pluckers! This week we venture in to a new part of our industry, one e haven't touched on before. This week we had the amazing Claire Raby owner and founder of Amica aesthetics. Listen in as we discuss beauty standards, the bad name aesthetics gets, tips for finding a practitioner and training and rounding things us our dilemma of the week! With almost a decades worth of experience, extensive industry knowledge, as well as countless qualifications and accolades, Claire Raby is the founder of Amica Aesthetics, Amica Aesthetics Academy and AmicaPharma. Not to mention the beauty powerhouse on a mission to make aesthetic treatments and the industry a safe and sustainable space for consumers and professionals.Claire specialises in aesthetic injectables on all areas of the face and advanced skin treatments, and has treated over 10,000 clients over the last eight-years, alongside building one of the most top rated aesthetic academies in not just the north, but in the whole of the UK.Check out Amica aesthetics: amicaaesthetics, amicaaestheticsacademy.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Welcome back What The Pluckers to another episode of us! This week we dig in to the world of aftercare, from verbal advice to products, retailing and of course we finish with a juice dilemma. This week we are also sponsored by I&Co Cosmetics, the perfect solution for your beauty necessity's.Check them out on TikTok, Instagram, Etsy: INCOCosmetics or their websiteSupport the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Oh you know we had to jump on this!Airbrush brows, the hottest brow trend of 2024 for sure, but what is it you ask... Well listen in as we chat to Natalie Della-Verde who teamed up with The Brow Geek to bring this trend to the uk. For more info on training click here: https://thebrowgeek.co.uk/products/airbrushing-brow-masterclassSupport the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Season 4 of What The Pluck? has come to an end, but oh what a season it has been. From introducing video & YouTube to bringing back guests. We have loved every second and we hope you guys have too. So settle in for the last instalment of WTP? for 2024, This week were discussing our 2023 highlights and reading out our listeners picks when it comes to working in salon over the festive periodSupport the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Dilemma Episode... why have we never thought of this before
Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
This week we're having a road trip, that's right we're in Peterborough the home to James from Nail in The Coffin who is this weeks guest. Tune in as we discuss James career, how he got in to the industry and all things nails (even Karma sutra nails). Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
We definitely didn't learn our lesson!Come join us in bed (We really recorded this in bed the morning after, if you don't believe us head on over to YouTube) as we dish the dirt on our weekend at The Lash Awards. From what to expect if you attend next year, some gossip and definitely some laughs we've got you covered. A HUGE thanks to Rachel and her partner Jamie who organised this whole event and gave the industry a truly amazing night.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
It's that time again for another instalment of beauty horror stories! You guys loved it so much that we just had to do another episode. And can we just say Pluckers... There's horror stories are getting worse and we love it
Guys we have another guest, This week we discuss Patch-Port, the versatile and powerful patch test recording tool that offers numerous benefits and advantages for beauty professional. PatchPort has user-friendly apps, visual workflows and real-time tracking makeing it an excellent choice for streamlining your patch testing & salon compliance process. Whether you work on your own or in a large salon, PatchPort can significantly contribute to the safety of both you and your clients. Hassle free patch testing at your finger tips Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
We asked you guys what topics you'd love us to cover and this one really stood out, 1 because Jamie works alone and 2, because we always say we want this pod to be for everyone but especially those of you working in salons alone. This week we discuss working alone, share our advice and chat about the importance of having a beaut family. So get comfy it's a good one Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
Pluckers, It's that time of the year again!Listen in as we give you the inside scoop and roundup of The Brow Awards 2023. This year we had the previlage to host the Red Carpet Pre Party and oh was it a night to remember. To think this time last year we rushed the launch of our podcast so that we could tell people about it at The Brow Awards 2022, to this year hosting and presenting an award (Mind Blown). Thanks to each and everyone of you who tune in weekly to listen to us talk without your guys support we wouldn't have a podcast.You know the drill, grab a drink get comfy and listen in.Much love Jamie & Harriet
We're back guys, Did you miss us?Season 4 is here and oh are we starting the season with bang! Navy has become one of the biggest profesional beauty brands and the absolute go to for tools. This global brand took the industry by storm and has no signs of slowing down. Rebecca recently opened Navy Farm and we got an exclusive look. so get comfy and listen in as we discuss al things Navy, What's planned for Navy Farm, life in the industry, goals, 5 year plans and more.Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
What The Pluckers? can you believe this is the final episode of season 3!This week we announce a Brow Award exclusive, share our latest tv obsession and of course discuss the dilemma of the week. For the main course of this episode we're sharing our experience after taking part in the 5am club... was it worth it? what is the 5am club? would we do it again? well I guess you'll have to tune in to find out.Don't forget to check out our season three sponsor, the amazing nouveaubeauty.com, the new house of professional beauty. Use code WTP15 at checkout to get 15% off your next order. T&Cs apply https://nouveaubeauty.com/Support the showAs always if your loving our podcast please give us a 5-star rating and leave us a cheeky review. Also, be sure to give us a follow:
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