Podcasts about support each other

Listen to Kimi FM is never stop to Support Each Other. • • • Memperingati "HARI ANAK NASIONAL" Tanggal 23 JULI. Menghadirkan,Virginania Chandira/Ibu talu - Mom of 2, Motherhood Talking @ibutalu Membahas, "Perlakukan anak sesuai dengan usia & pengalamannya" Di pemutar podcast kesayangan.

Support each another... sounds simple, doesn't it? Then why is it SO hard for some? Why do women feel as though they need to compete with one another or compare themselves with each other?  Why can't we all just be supportive of and encouraging with each other? Life would be so much better if we supported one another as opposed to always trying to “one up” each other or feel better about ourselves by bringing someone else potentially down. I believe that as Moms, we are better together! We are better united and supporting and cheering for each other, so let's DO IT! Our kids are always watching and learning from us, so let's show them how awesome it is to support one another so that they make the choice to do the same!If you resonate with me and a community of supportive, cheerful, optimistic Moms is where you feel you belong, then The LJW Collective community for Moms is for YOU! Join the waiting list HERE so you are the first to know when we open the doors again SOON! We would absolutely love to have you!Let's stay in touch!IG - @livingjoyfulandwellFB - Living Joyful and WellGet out there and Enjoy the Day!!

Megan Gilhooly, as VP Customer Experience at Zoomin Software, Megan has made it her mission to change how organizations think about product content. Prior to this role, Megan spent two decades managing content teams, driving content strategy, and delivering stellar information experiences at company like Amazon, Ping Identity, and INVIDI Technologies.   Her experience includes content for Support, Sales, Product, and Marketing. As a former online retail business owner and Certified Scrum Master, Megan brings a unique perspective to managing information development and content strategy. She has a BA in Speech Communication, a Ms in Journalism, an Ms in Strategic Management, and a Masters Certificate in Technical Communication.   Questions Could you share Megan, with us a little bit about your journey, how it is that you got to where you are today? What's going to make me stop on your post or your video, or your content to partake in whatever it is that you're sharing. There's just so much information, you're bombarded with daily from all the different social media platforms plus emails that people are sending you. How do you navigate through that? What would you recommend? How can organizations put marketing and customer experience together to support each other in the best way possible? If you are a company and you wanted to, let's say replicate the Netflix experience? How can other organizations utilize this model in their own businesses? Could you share with us what's the one online tool, resource, website or app that you absolutely can't live without in your business? Could you share with us maybe one or two books that have had the biggest impact on you, it could be a book that you read recently, or maybe a book you read a very long time ago, but it still is having a great impact on you. Could you share with us what's one thing that's going on in your life right now that you're really excited about - either something that you're working on to develop yourself or your people? Where can listeners find you online? Could you share with us maybe a quote or saying that during times of adversity or challenge, you’ll tend to revert to this quote, because it will help to refocus you or get you back on track if for whatever reason you feel de-motivated or derailed?   Highlights   Megan’s Journey   Megan shared that she has always been in content of one form or another. She started her career in journalism and then very quickly moved into Technical Communications. So when she really was at the beginning of her career, she spent a lot of time writing very large books that told people how to use technical software or other technical products.   And she has kind of grown up through there, she has gone back and forth with some marketing, she calls herself a bit of a closet marketer because she was never fully in marketing, but she always did marketing. The one thing that she really recognized throughout her entire career is that product content really is the best source of marketing for customers.   Customers need to have content that's useful, content that's understandable, they don't like marketing fluff. So the marketing fluff of the 80s won't pass today. And so, she has come into sort of this marketing world in that way. She actually implemented Zoomin software twice in her career. And so, after she went to Amazon for a little bit and led global content teams there, she was looking for a new and exciting challenge. And Zoomin was growing. And so, she actually came on board as the VP of Customer Experience at Zoomin because she knows the product, she knows the industry and she is very quickly learning the role of VP of Customer Experience.   Using Content to Capture Your Customers’ Attention Through the Different Social Media Platforms   Me: So you spoke a lot about product content. Content, that is such a powerful word it encapsulates so many different things. Just thinking about my phone and the amount of information that it pushes out daily. How do you know what content is going to capture the persons that you are trying to get their attention? Because what is going to make me stop, I was watching this LinkedIn video a few months and the young lady on it has this thing called a scrollstop or a thumbstop, I don't remember what was the actual ring line that she had to it. But basically what's going to make me stop on your post or your video, or your content to partake in whatever it is that you're sharing. There's just so much information, you're bombarded with daily from all the different social media platforms plus emails that people are sending you. How do you navigate through that? What would you recommend?   Megan stated that it's a really good question, she would see technical product content being a little lower in the funnel, it might not be the first thing you send to a customer. Instead, it's a place you send prospects to do their own homework. So if you think about the way that people buy today, people don't buy because a salesperson calls them necessarily, certainly the salesperson is very important in the process. But a lot of times, these prospects will do 80% of their homework before even contacting the sales team. And so, the product content is the stuff they'll look at to see how your product works exactly, what it is compatible with, they might look up what your support org does to support the product, how well you can self serve. And if they feel like they can self serve by getting their answers immediately, then they're going to have a better experience and a better impression of your company. So she thinks product content really does come a little further down the funnel. But she will say that one of the companies that she used to work with, they brought on Zoomin and after she left, she heard from somebody who was at the company, that the CEO actually said, “Product content is the new marketing.” And she thinks that's such a powerful phrase, because it really is, marketers are trying to create useful information that will engage customers. And you know what, it really comes down to, they want to know what your product does. So that's where she thinks it falls into marketing.    Using Marketing and Customer Experience Together to Support Each Other     Me: Tell us a little bit about how it is you see marketing and customer experience playing a more supportive role for each other. Because over the years, marketing has always been a separate part of an organization than customer experience or customer service. As a matter of fact, I think maybe it's probably in the last 10 years that you actually have organizations segmenting customer service and customer experience, because they realize the importance of it. As we move forward, especially coming out of this pandemic, how is it that you think organizations can really marry those two departments together in a very symbiotic way? Because at the end of the day, yes, marketing is to get the customer but at the same time, all organizations want customer retention and loyalty and that can only happen after the marketing is done and as you mentioned, is there support? Can you get in touch with them? How easy is it to do business with them? How can we really put those two together to support each other in the best way possible?   Megan shared that they are so inextricably tied. The way she thinks about customer experience is it really is kind of a subset of marketing, as well as a subset of customer success and sort of over overarches both of those two things. Now, when you think about SaaS platforms today, they don't have the luxury of, “Oh, they bought and installed the product. So it's sticky on its own.” Their customers can leave at any time. So it behoves the customer success team to ensure that they're getting really good retention, that they're providing the experience that the customers need in order to have them upsell and cross sell and expand into their other offerings. So, that's all very, very important from a revenue standpoint. At the same time, if their customers have amazing customer experiences, that makes it a lot easier for marketing to get case studies to work with the customer success team and their customers on advocacy, and things that will help marketers to more effectively market to prospects. So, she thinks there's such a big tie today that really customer experience is all about making decisions with the customer first and foremost. So rather than leading by project or leading by product or leading by sales, or leading by anything else, you really have to lead with the customer in the forefront and then everything sort of falls out from that.   How Organizations Can Replicate the Netflix Experience and Use this Model in Their Own Businesses   Me: So, there are a few organizations that take that approach. Netflix is definitely one of them, and so is Amazon. If you are a company and you wanted to, let's say replicate the Netflix experience? Provide a high level of personalization. I'm fascinated each time I go on Netflix, now found a way to tell you the top 10 movies that are being watched per country, they've broken it down into geographic favouritism. And of course, automatically you look at those top 10 and you'll probably end up picking something because you're saying hey, well, if this is number one in Jamaica or this is number one in the US, maybe it's worth watching. I know it's purely data driven because it's clearly the numbers that they are watching and able to put this out to us. But how can other organizations utilize this model in their own businesses?   Megan share that that's a really interesting point, the Netflix experience is really impacting everybody. So if we think about the consumerization of content, Netflix is one of the big drivers of that. We as professionals eventually go home at the end of the day, and we sit down in front of the TV, and we open up Netflix, and Netflix hands us exactly what we want to watch, without us even really knowing ahead of time what we want to watch, it's just served up to us. So then we go to work the next day and whether we work in B2B or B2C, we expect that all of our tools that our vendors are selling to us are going to serve up answers in a very similar way. And this is something where the consumer world is way ahead of the B2B world but the expectations from customers are there. So she'll give a really good example. When she wanted to buy runners, so tennis shoes, whatever you want to call them, she wants to buy athletic shoes. She always, always, always now goes with Brook Shoes. And Brook Shoes was not always her favourite, she always had a different favourite, until she got the app for Brook Shoes. And the coolest thing about it is, its content but it steps you through a process within the content that explains how you need to choose your shoes but it doesn't give you a bunch of technical jargon. So for example, it doesn't say, “Do you pronate or supinate?” It says, “Take your shoes off, stand with your feet parallel and look down and see where your toes are pointing.” And then it shows you a picture of one with the toes pointed out and one was pointed in and one of them neutral. And then you pick the one that matches what you see. And so it's very easy.   Now, if you want the scientific reasoning behind it, you can click a link, and you can get to it, so that's great. But it makes it so easy to figure out what type of shoe, what type of Brook shoe, she needs, that she has become a loyal Brook’s user to the point where she has four children. Her children now wear Brook Shoes but it's easy for her to say, “Okay, let's go through this little checkbox and go through it and figure out what shoes are best for you.” So that's experience that she has as a consumer that has made her a loyal Brook Shoes fan. Now, at the end of the day, she’s not here to sell Brook Shoes, she doesn't care if people go to Brook Shoes or not but it's just such a compelling example of where content really drove her loyalty. And now when she goes to work, she has similar expectations of vendors when she’s trying to get answers, when she’s trying to self serve, when she’s trying to figure out what the best overall experiences for her, she keeps that in mind. And so it's Netflix, it's Brook shoes, it's Amazon, it's all of these consumer products are really driving the expectations that their customers have for them in the B2B world.   Me: I totally agree. I talk about that all the time that customers’ expectations are based on four things. They're based on what we communicate to them, they're based on past experiences they've had with you, they’re based on experiences that you've had with other companies that are not similar to them. So as you mentioned, you're comparing, let's say, for example, how your supermarket app is interfacing with you versus your Brooks app, which is two different companies, two different set of commodities. But the reality is, that's what people look at, they're thinking to themselves, well, if they can do it in this space with a product that's a little bit more complicated, why can’t they do it with something like this? I sit and wonder that to myself all the time. So, I do agree with you that what we experience out there, even if it's not similar to what we're comparing it to does drive our expectation of that product or service.   App, Website or Tool that Megan Absolutely Can’t Live Without in Her Business   When asked about an online resource that she cannot live without in her business, Megan shared that she thinks this is probably the same answer Yanique gets from almost everyone. But Slack, they could not do their business without Slack, especially in this digital world. So that's a big one for them certainly. And there are probably some others in the marketing world, they couldn't do without HubSpot. But ultimately, there's other tools that do that, nothing really quite does what Slack does in the way that Slack does it.   Books That Have Had the Greatest Impact on Megan   When asked about books that have had the biggest impact, Megan shared that she has to admit that because she works full time and they've been crazy busy throughout the pandemic and she has four kids at home, she hasn't read a lot this year. But the one book she did read, which is a must read for any company that is going through hyper growth is called No Dumbing Down: A No-Nonsense Guide for CEOs on Organization Growth and it's written by a woman by the name of Karen Walker. She knows Karen personally; she's done some work with some of her teams. But she started her career, she shouldn't say started her career, back in the day, let's say the 80s when Compaq was going through its hyper growth phase, she started at Compaq as the 100th employee. She left around 15 years later when they had 17,000 employees; she saw the growth and revenue from zero up to $15 Billion. So, might have some of those numbers slightly wrong. But basically, she has a very, very impressive view of what it means to be in hyper growth and how to do that successfully, they were the fastest growing company in America to date. And so her book, No Dumbing Down provides five internal strategies for sort of succeeding through hyper growth. And then it also talks about how do you drive those strategies throughout all the levels of the organization. Really, really powerful.   What Megan is Really Excited About Now!    Megan shared that has she mentioned, they are going through a tremendous amount of growth here. So they're doing all kinds of things in order to support that growth and it's fun to see all of the things that are going on. So from hiring and ramping people up quickly to trying to ensure that they're setting the right strategies so that everyone has the Northstar that they need to shoot for, to fixing processes, those are all really, really big, exciting projects right now. So she thinks if she were to pick, there's just so many, but one in particular, that is actually starting this week, is they're building a customer success playbook. And she thinks that's a very important thing that they sort of have pieces of right now but they haven't yet taken the opportunity to sit down and really flesh it out. And so, starting this week, they have a project where they're starting to work on that. They have some really cool marketing initiatives that are going on that are keeping them incredibly busy. So they've got a ton, but she thinks that playbook is one that she’s most excited about, because it will really help to solidify, what do we expect of the customer experience? And then how do our customer success managers actually operate in order to get us to that ideal.   Where Can We Find Megan Online   LinkedIn – Megan Gilhooly Twitter - @MeganGilhooly Email – megan.gilhooly@zoominsoftware.com Website – www.zoominsoftware.com   Megan shared that she also sends out a Friday email where she collate a bunch of different contents, Yanique’s podcast may show up on at one time. And so that is at the Zoomin website, so if you go to www.zoominsoftware.com and then you go to the Resources page, there be a place where you can sign up for that. It's not really marketing, it's very much what's going on in her brain this week and what's going on and oftentimes she tells silly stories about her kids or funny stories about her husband, she puts out a lot of personal things into it. It's very short and then she brings in relevant content because she does read a lot of content even though she’s not reading books. She spends a lot of time reading really rich and great content, so she likes to send out the best of that so that other folks don't have to wade through all the bad to get to the good, the little nuggets of wisdom.   Me: That's nice. And the reality is, I think that's how most people consume content nowadays, there's just not enough time in the day to really sit down and take on long pieces of information. So when you can get them in bits and pieces, I find, at least for me, it makes the learning experience that much better. I recently joined Tik Tok because of my daughter's influence, and I used to think it was an application that people go on to waste time. But I actually have learned quite a few things on it, like different tips and tricks in terms of iPhone, maybe there are features on the phone that I was not familiar with, or tips and tricks in Microsoft Excel with different tools that can help me to analyze the data better. And it's short, it's not a YouTube video, that's like 20 minutes, and I'm like, sure there are 20 minutes to watch this video, it's just like a two minute video and you're like, Oh, I got it, and you save it to your phone and you have it as a reference point. And I thought it was brilliant. I underestimated Tik Tok.   Megan shared that that's interesting. She tried to get on Tik Tok a couple times. And she just failed, so she’s going to try again. It thought she was somebody she wasn't because it kept serving up the wrong content. But she thinks it's because she just didn't give it enough time to learn who she was. Because she heard that it can be very, very good. But it really thought she was a teenager that just wanted to do dances. So she'll try it again.   Me: Because you're very correct. Because what I noticed as I started using it was it started to pick up on content that I was interested in and then it started to push more of that and less of the garbage that was there originally when I just started.   Megan shared that there's such an alignment there with how she talks about product content. When we serve up content, when our customers serve up content to their customers, we expect that it will serve up the content that's related to the version that they want to be on that's related to their role in their organization. We don't want to just throw content out there. And so, Tik Tok, there's kind of this mirror image between Tic Tok and the product content that we deliver. So that's really interesting.   Quote or Saying that During Times of Adversity Megan Uses   When asked about quote or saying that helps her to get back on track, Megan shared that for her, whenever she gets off track, or she feels like people in general are getting off track, I go back to very customer focused quotes. And so there's one by Marc Benioff from Salesforce, who said, and she may get part of this wrong, but, “You need to get to the future, ahead of your customers and be ready to greet them when they arrive.” And she thinks that's so powerful to think, especially during difficult times. So let's say even through the pandemic, when you think about the organizations that just sort of sat back and said, “Oh, we can't do that, because of the pandemic.” or “Oh, we're gonna do fewer hours because of the pandemic.” Those are organisations that have now a really frustrating customer experience. But for the companies that actually said, “Okay, we're in a pandemic, but at some point, we're going to get through this pandemic. Now, where do we need to be? And how do we are we going to be prepared to be ready, no matter where we are along the path of this pandemic.” Those are the companies that have maintained a really positive customer experience. So that's a quote that she often looks at, she has it posted on her wall.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links No Dumbing Down: A No-Nonsense Guide for CEOs on Organization Growth by Karen Walker   The ABC’s of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC’s of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Have you ever attended an online bible study? Would you like to start one, but don’t know how? In our episode today, John Paola Ely share about their own journey of faith and how they have come to appreciate the interactive bible study model of fellowship. Not only does this type of meeting help attendees Read more about 382 Salt & Light Study Night (John and Paola Ely)[…]

The science of what’s happening in the world now is overwhelming but the economics of COVID-19 is a subject that’s just as vital and affects all of us. Entrepreneurs John Anderson and Perry Mardon join Sharon Pearson to share their future-proofing strategies and discuss how to create the life you want in the second part of the ‘Lockdown: The Way Out’ podcast. They talk innovation and opportunities—Perry advises looking for trends while perhaps parting ways with existing parts of your business—and John made me laugh with his description of where to find your next big thing: “Fish where the ducks are quacking.” Resources: Follow Perry Mardon: www.facebook.com/PerryMardon www.twitter.com/PerryMardon www.youtube.com/user/PerryMardon www.perrymardon.com.au www.recessionbusters.com.au Follow Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ Follow The Coaching Institute: Website: https://www.thecoachinginstitute.com.au/ Facebook: https://www.facebook.com/BecomeALifeCoach Linkedin: https://www.linkedin.com/company/the-coaching-institute/ Instagram:https://www.instagram.com/thecoachinginstitute/ Eventbrite:https://www.eventbrite.com.au/o/the-coaching-institute-21677000212 Order Ultimate You Book: https://tci.rocks/ultimate-you-book · Upcoming Events at The Coaching Institute - www.thecoachinginstitute.com.au/trainings · Disruptive Leadership- https://www.disruptiveleading.com/ · Phone The Coaching Institute - 1800 094 927 · Feedback/Reviews/Suggest a topics be discussed - perspectives@sharonpearson.com

Like Sharon Pearson—who they call Remi—Australian entrepreneurs Perry Mardon and John Anderson have run businesses with global clients for decades. When the worldwide coronavirus pandemic and lockdown hit, they were in different stages of preparation and acceptance, but both quickly pivoted to an online presence. “We got whacked,” admits Perry, whose major move was his purchase of site recessionbusters.com.au for $12. The trio talks business in these times, their strategies for finding a new way to do business, social and mainstream media, silos, values, mentors and rituals. “You want to be flowing with the stream,” says John of where to put energy, time and money. “Fish where the ducks are quacking.” Resources: Follow Perry Mardon: www.facebook.com/PerryMardon www.twitter.com/PerryMardon www.youtube.com/user/PerryMardon www.perrymardon.com.au www.recessionbusters.com.au Follow Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ Follow The Coaching Institute: Website: https://www.thecoachinginstitute.com.au/ Facebook: https://www.facebook.com/BecomeALifeCoach Linkedin: https://www.linkedin.com/company/the-coaching-institute/ Instagram:https://www.instagram.com/thecoachinginstitute/ Eventbrite:https://www.eventbrite.com.au/o/the-coaching-institute-21677000212 Order Ultimate You Book: https://tci.rocks/ultimate-you-book · Upcoming Events at The Coaching Institute - www.thecoachinginstitute.com.au/trainings · Disruptive Leadership- https://www.disruptiveleading.com/ · Phone The Coaching Institute - 1800 094 927 · Feedback/Reviews/Suggest a topics be discussed - perspectives@sharonpearson.com Coronavirus deaths in Australia as of June 28: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-current-situation-and-case-numbers Flu deaths in Australia in 2019: https://www.sonichealthplus.com.au/health-hub/flu/item/2019-flu-season-2nd-worst-on-record Road accident deaths Australia: https://www.bitre.gov.au/publications/ongoing/road_deaths_australia_monthly_bulletins Opioid epidemic in the United States of America: https://www.drugabuse.gov/drug-topics/opioids/opioid-overdose-crisis Scotland’s drug death crisis: https://www.bbc.com/news/uk-scotland-48853004 USA unemployment figures as of June 5 2020: https://www.bls.gov/news.release/pdf/empsit.pdf

Welcome to a very special series "Black-Owned Business Voices" where female black-owned product business owners are sharing their voices, their stories, and their businesses.  We’re asking of our community to SUPPORT EACH OTHER. One positive way to take action is to buy from black-owned businesses today and BEYOND. And, outside of purchasing, make sure to follow and engage and share their businesses. This is a four-part series. Today, let's welcome InBooze with Ashleigh Evans: InBooze website InBooze on Instagram Thursday, June 4th: Brown Girl Stationery website Brown Girl Stationery on Instagram Friday, June 5th: Compliments 'n Coffee website Compliments 'n Coffee on Instagram Saturday, June 6th Kai Blends Beauty website Kai Blends on Instagram   We want to continue to amplify black voices and share your business with more people. If you’re a black-owned business or you want to share one, head over to The Product Boss Instagram @theproductboss where we have an extensive list of black-owned businesses on this post. And this is also a great place to support and purchase from black-owned businesses not only today but always. -- Click here to on listen to The Product Boss Podcast on Apple Podcasts. Make sure to subscribe so you don't miss an episode. We would be so grateful if you left us a review on Apple Podcasts. Your reviews help us to grow our listeners and to continue to bring you helpful content for free every week. Just click here to review, Select “Ratings and Reviews” and “Write a Review” Let us know what you love hearing on the podcast. Can't wait to hear from you. Thank you so much! xo, Jacqueline and Minna

Welcome to a very special series "Black-Owned Business Voices" where female black-owned product business owners are sharing their voices, their stories, and their businesses.  We’re asking of our community to SUPPORT EACH OTHER. One positive way to take action is to buy from black-owned businesses today and BEYOND. And, outside of purchasing, make sure to follow and engage and share their businesses. This is a four-part series. Today, let's welcome Kai Blends Beauty with Shaneece Thompson: Kai Blends Beauty website Kai Blends on Instagram Thursday, June 4th: Brown Girl Stationery website Brown Girl Stationery on Instagram Friday, June 5th: Compliments 'n Coffee website Compliments 'n Coffee on Instagram Sunday, June 7th InBooze website InBooze on Instagram We want to continue to amplify black voices and share your business with more people. If you’re a black-owned business or you want to share one, head over to The Product Boss Instagram @theproductboss where we have an extensive list of black-owned businesses on this post. And this is also a great place to support and purchase from black-owned businesses not only today but always. -- Click here to on listen to The Product Boss Podcast on Apple Podcasts. Make sure to subscribe so you don't miss an episode. We would be so grateful if you left us a review on Apple Podcasts. Your reviews help us to grow our listeners and to continue to bring you helpful content for free every week. Just click here to review, Select “Ratings and Reviews” and “Write a Review” Let us know what you love hearing on the podcast. Can't wait to hear from you. Thank you so much! xo, Jacqueline and Minna

Welcome to a very special series "Black-Owned Business Voices" where female black-owned product business owners are sharing their voices, their stories, and their businesses.  We’re asking of our community to SUPPORT EACH OTHER. One positive way to take action is to buy from black-owned businesses today and BEYOND. And, outside of purchasing, make sure to follow and engage and share their businesses. This is a four-part series. Today, let's welcome Compliments 'n Coffee with Ashleigh: Compliments 'n Coffee website Compliments 'n Coffee on Instagram Thursday, June 4th: Brown Girl Stationery website Brown Girl Stationery on Instagram Saturday, June 6th Kai Blends Beauty website Kai Blends on Instagram Sunday, June 7th InBooze website InBooze on Instagram We want to continue to amplify black voices and share your business with more people. If you’re a black-owned business or you want to share one, head over to The Product Boss Instagram @theproductboss where we have an extensive list of black-owned businesses on this post. And this is also a great place to support and purchase from black-owned businesses not only today but always. -- Click here to on listen to The Product Boss Podcast on Apple Podcasts. Make sure to subscribe so you don't miss an episode. We would be so grateful if you left us a review on Apple Podcasts. Your reviews help us to grow our listeners and to continue to bring you helpful content for free every week. Just click here to review, Select “Ratings and Reviews” and “Write a Review” Let us know what you love hearing on the podcast. Can't wait to hear from you. Thank you so much! xo, Jacqueline and Minna

Welcome to a very special series "Black-Owned Business Voices" where female black-owned product business owners are sharing their voices, their stories, and their businesses.  We’re asking of our community to SUPPORT EACH OTHER. One positive way to take action is to buy from black-owned businesses today and BEYOND. And, outside of purchasing, make sure to follow and engage and share their businesses. This is a four-part series. Today, let's welcome Brown Girl Stationery with Shaunice Sasser: Brown Girl Stationery website Brown Girl Stationery on Instagram Friday, June 5th: Compliments 'n Coffee website Compliments 'n Coffee on Instagram Saturday, June 6th Kai Blends Beauty website Kai Blends on Instagram Sunday, June 7th InBooze website InBooze on Instagram We want to continue to amplify black voices and share your business with more people. If you’re a black-owned business or you want to share one, head over to The Product Boss Instagram @theproductboss where we have an extensive list of black-owned businesses on this post. And this is also a great place to support and purchase from black-owned businesses not only today but always. -- Click here to on listen to The Product Boss Podcast on Apple Podcasts. Make sure to subscribe so you don't miss an episode. We would be so grateful if you left us a review on Apple Podcasts. Your reviews help us to grow our listeners and to continue to bring you helpful content for free every week. Just click here to review, Select “Ratings and Reviews” and “Write a Review” Let us know what you love hearing on the podcast. Can't wait to hear from you. Thank you so much! xo, Jacqueline and Minna

After a private hell gave her a new perspective on her glittering career, powerhouse publicist Tory Archbold—the woman who launched Zara, Victoria’s Secret and Nespresso in Australia—pivoted from her global PR business Torstar to empowerment platform Powerful Steps. She talked to Sharon about how her behind-the-scenes struggles led her to change priorities, how and where she found the strength to fight for a new life for her daughter and herself, and how her personal and professional decisions are guided by three core values. Tory shares everything from her daily shower ritual (you can thank a Thai monk for that), how to master cold calling (“I’m not afraid of the word no”) and why momentum is her North star: “The best advice I can give is view challenges as opportunities because once you do, more doors open.” Get Social with Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ Follow The Coaching Institute: Website: https://www.thecoachinginstitute.com.au/ Facebook: https://www.facebook.com/BecomeALifeCoach Linkedin: https://www.linkedin.com/company/the-coaching-institute/ Instagram: https://www.instagram.com/thecoachinginstitute/ Resources and articles mentioned: Game Changes article: https://womenlovetech.com/game-changers-edwina-bartholomew-meets-powerful-steps-ceo-tory-archbold/ Marie Claire article: https://www.marieclaire.com.au/video/surviving-domestic-abuse Connect With Tory Archbold Powerful Steps: http://www.powerfulsteps.com.au/ Torstar Sydney: http://www.torstar.com.au/ Linkedin: https://www.linkedin.com/in/tory-archbold-b8542715/

As the ‘godfather’ of demographics in Australia, Bernard Salt AM is attuned to interpreting both society’s ructions and its everyday happenings in a career that sees him drill down with equal passion on macro economics and smashed avocado. He is perfectly placed to predict what our brave new post-corona Australia will look like, telling Sharon Pearson that on a national scale we should ramp up local manufacturing to safeguard against a future second pandemic and on a local one, are likely to ditch flower beds for veggie patches and be less materialistic: “I do think the world we will emerge into will be very different to the world that went into lockdown.” Get Social with Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ Follow The Coaching Institute: Website: https://www.thecoachinginstitute.com.au/ Facebook: https://www.facebook.com/BecomeALifeCoach Linkedin: https://www.linkedin.com/company/the-coaching-institute/ Instagram: https://www.instagram.com/thecoachinginstitute/

As high performance mindfulness coach Emma Murray puts it, her family had a dress rehearsal for coronavirus. In 2016, a diving accident left her national level athlete son Will with spinal cord injury and the Murrays were told they would need close to a million dollars a year to care for him. The next day, Emma did what she does best: took her “best action” and went to work at the Richmond Football Club, where her coaching played a pivotal role in the club’s 2017 and 209 premierships. Emma talks with Sharon Pearson about how anyone can bring their A-Game all the time, her surprising pathway of growth and why “the overall theme of the script is “you’re going to be okay.” Get Social with Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ Follow The Coaching Institute: Website: https://www.thecoachinginstitute.com.au/ Facebook: https://www.facebook.com/BecomeALifeCoach Linkedin: https://www.linkedin.com/company/the-coaching-institute/ Instagram: https://www.instagram.com/thecoachinginstitute/

Corinth Baptist Church Cordova, AlabamaSundayMorning Worship Service April 26, 2020"Support Each Other" by Rev. Mark LockhartExodus 17:4,8-16

Corinth Baptist Church Cordova, Alabama SundayMorning Worship Service April 26, 2020 "Support Each Other" by Rev. Mark Lockhart Exodus 17:4,8-16

When coronavirus hit, Leigh Chivers already knew our world can be changed forever by things we can't control. Two years after his wife Sara Chivers and two year old son Alfie died of brain cancer, Leigh talks with Sharon Pearson (via wobbly isolation video link) about resilience, gratitude, what to do in hard times to rebuild and reset, and how he’s carving out a new life after tragedy. Read the blog here: https://www.sharonpearson.com/post/what-to-do-in-hard-times Sara's letter, 'What I want my boys to know when I'm gone.' https://thenewdaily.com.au/life/relationships/2017/11/01/sara-chivers-letter-brain-cancer/ Get Social with Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ KEY TOPICS AND TIME STAMPS 00:00 Why Leigh’s story is so remarkable · Leigh outlines Sara’s almost-10 year battle with rare brain cancer starting with a shattering 2008 diagnosis at age 25. · He recaps the years their happy ‘confident’ years in between cancers, with a wedding, a renovation and two boys under two. 06:17 The second cancer journey · Dealing with the news Sara had. · Uncertainty and fear the family experienced. 09:50 Sara’s mission when her little boy is diagnosed 11:20 The impossible decision about Alfie’s treatment 19:12 Sara’s ‘What I Want My Boys To Know When I’m Gone’ letter · Leigh agrees the letter gave the family a voice to talk about brain cancer but the real story is a nine or ten year journey. · Sharon suggests listeners/ readers remember adversity and everything that led to and came after inspirational moments. 23:46 Clarity of purpose · Sharon notes Leigh and Sara were clear in their purpose of caring for their family. · He admits his confidence in the future was lost: “I might be dead next year.” 27:14 Finding resilience and purpose · Sharon talks how Leigh became a race ambassador for the Hawaiian event for “characteristics that go well beyond competition.” · He speaks to the resilience and purpose he was tapping into during the 3.8m swim, 180km cycle and 42.2km run. 30:12 Proactivity, not reactivity · Sharon notes that similarities between people being reactive and proactive during coronavirus and the mindset Leigh took to carving out things for himself after Sara and Alfie’s deaths. · Leigh talks to his plan and purpose amid uncertainty and grief. · He reveals his “horrific” stress affected him physically and mentally to the point he had to keep up good habits and avoid coffee and alcohol. 34:09 Three simple things Leigh did when feeling low · His mantra when he struggled: Show up, ask questions and don’t quit. · Shares the perspective that helped when Alfie was sick. 37:00 How to tap into inner resilience · Sharon asks how Leigh came to handle uncertainty in uncertain times while others are fearful of it or dramatize it. · He says while he struggles sometimes to maintain a resilient mindset, he draws on gratitude as a daily practice. · Sharon shares her household gratitude ritual. 40:52 Adversity proves what we’re made of · Sharon discusses her “Five Days of Insanity” and the realisation she wanted to come out of coronavirus being proud of who she was during adversity. · Leigh talks owning it, being proud of himself during tough times and says you have to live the rest of your life with decisions you make in uncertain times. 47:54 Being present for children · Leigh talks how Sara’s illness and death forced him to step up as a father in different ways and how it has shaped how he parents Hugh now. 55:15 Helping kids cope in uncertainty · Sharon notes kids cope if their carers are there consistently and take their cues from adults, which is a “profound gift” we can give them. · Leigh says through his terrible illness, Alfie didn’t have the emotional trauma that often comes as you get older and didn’t have the emotional attachment to what he was losing. · Sharon discusses maturity, hanging on to stuff and what not hanging onto yesterday or trying to control tomorrow will bring. 1:00 Appreciating what you have · The fact that going through something traumatic and life changing doesn’t make you perfect for the rest of your life and how you are still vulnerable. · As you get older you realise the tough times are going to keep coming and we need to be prepared or at least accepting. · Leigh talks hitting limits and that if you don’t be proactive in hard times and take perspectives with you, He suggests people appreciate things and realise they can be taken away tomorrow.

Join Sharon Pearson and Matt Lavars as they discuss how you can manage your emotions, business and and life during changing times as a result of the coronavirus pandemic. Discover the mindset to face circumstances in a resilient and resourceful way, that inspires us to be proud of who we are and how we handle changing times. Join 'Coach Your Neighbour' facebook group: https://tci.rocks/coach-your-neighbour Claim your hand sanitiser care package: https://tci.rocks/in-this-together Follow Sharon Facebook: https://www.facebook.com/SharonPearsonFanPage/ Instagram: https://www.instagram.com/sharon.pearson.official/ Linkedin: https://www.linkedin.com/in/sharonpearsontcicoach/ Website: https://www.sharonpearson.com/ Resources: - Order Ultimate You Book: https://tci.rocks/order-ultimate-you · Upcoming Events at The Coaching Institute - www.thecoachinginstitute.com.au/trainings · Disruptive Leadership- https://www.disruptiveleading.com/ · Phone The Coaching Institute - 1800 094 927 · Feedback/Reviews/Suggest a topics be discussed - perspectives@sharonpearson.com Follow The Coaching Institute: WEBSITE: https://www.thecoachinginstitute.com.au/ FACEBOOK: https://www.facebook.com/BecomeALifeCoach LINKEDIN: https://www.linkedin.com/company/the-coaching-institute/ INSTAGRAM:https://www.instagram.com/thecoachinginstitute/ EVENTBRITE:https://www.eventbrite.com.au/o/the-coaching-institute-21677000212

Sue Renkin has over twenty five years experience as a CEO across a diverse number of organisations. She has worked in commercial health, emergency services and not for profit arenas. Sue is an experienced executive coach, mentor and non executive director. We really value reviews and feedback so if you could leave us a review on iTunes or my website at jennawatts.com.au/podcast that would be fab!If you have a friend you would like to nominate, a topic you would like to hear about or an individual I'd love to hear, you can email me at jenna@jennawatts.com.auHave a great day!

Jennifer Hill speaks with Dr. Nancy O’Reilly about her new book “In This Together: How Successful women Support Each Other in Business and Life.” Dr. Nancy offers tools for overcoming barriers and biases that can prevent success. Dr. Nancy also discusses the importance of mentors and how to align oneself with great mentors. drnancyoreilly.com/about/ International philanthropist, skilled horsewoman, and trailblazer for women’s empowerment, Nancy D. O’Reilly, PsyD, believes women who support each other in abundance and joy are the key to equality. A successful author and educator, she recently completed a new book, In This Together: How Successful Women Support Each Other in Business and Life (Adams Media/Simon & Schuster, January 2019). Dr. Nancy founded Women Connect4Good, Inc., a social-profit [501(c)3] foundation that has provided support for many national and international charities. Her podcasts feature interviews with smart, amazing women, and her timely articles appear on popular national blogs. She previously authored Leading Women: 20 Influential Women Share Their Secrets to Leadership, Business, and Life and two other books. Dr. Nancy occasionally speaks to selected groups on women empowerment, self-confidence and the importance of women supporting other women. Having earned numerous awards, Dr. Nancy was honored with other women, including Supreme Court Justice Sonia Sotomayor, at the 2018 Canales Project in Washington DC. She serves on various boards of directors, and chairs the board for Take the Lead, Inc. whose mission is to prepare, develop, inspire and propel women to leadership parity across all sectors by 2025. She is a major supporter of the innovative program 50 Women Can Change the World––currently operating in media and entertainment, healthcare and finance––and the international work of Convoy of Hope. A licensed psychologist, she has long served on the governor-appointed Missouri Committee of Psychologists. She previously acted as the director of a large employee assistance program and as a nationally certified crisis team leader in New York City after the 9/11 attacks. She invites all people of good will to join her in reaching out to support women in the pursuit of equality, safety and success.

The B&E Podcast #040 "Being in a Relationship with or as an Artist" iTunes Link: https://itun.es/i6hv7ck SUMMARY OF THE PODCAST: Today we get into the nuances of a romantic relationship with or as an artist. As we discover, it comes down to what's important in all relationships. Being encouraging and open is still the key. POINT #1: "ARTISTS HAVE A FEW PARTICULARS, BUT RELATIONSHIPS ARE THE SAME" -Artists can and tend to be sensitive types who work irregular hours and don't make consistent incomes, but other than that it's the same relationship foundations that will make it come together. POINT #2: "SUPPORT EACH OTHER" -An artist has a lot of insecurity in their line of work, so support and encouragement is huge. AS an artist, don't think that you're the only one who needs it -- everyone is going through their struggles. POINT #3: "YOUR RELATIONSHIP IS AN ACT OF CREATION" - At the end of the day, it takes two to make a relationship work. It requires love and joy, trust and openness, understanding and nurturing -- make time for two people to be with one another. VALUABLE LINKS: www.TheBandEPodcast.com - The Official Website www.bigrockurban.com/brewery.com - The Craft Brewery of Choice Today www.BCFilmAcademy.com - The BC Film Academy www.ThePlayersCreativeCompany.com - Acting School MENTIONS IN THIS PODCAST: Big Rock Brewing The War of Art - Steven Pressfield