Business, Interrupted

We're another season older and wiser! Season 2 of Business, Interrupted has come to an end, and we're taking the opportunity to look back at the experts who shared their insights and advice with us. Listen as hosts Brian Zawada and Cheyene Marling break down their learnings and reminisce about their favorite moments from this season.

From backlogged ports to continued COVID lockdowns, supply chain has continuously been in the headlines. It's something the average consumer doesn't pay much attention to, but for our guest today, it's her bread and butter.Elaine Boltz, Chief Operating and Transformation Officer at Crocs, took on her role right as the pandemic hit, giving her quite the exciting start to an already challenging position.In this episode, Elaine joins host Cheyene Marling to share her insights on quickly pivoting, managing supply chain risk, dealing with ambiguity, and trusting in coping with the unexpected.Related Resource: Getting Started with Resilience Management

The size and scope of the aviation industry make disruption a frighteningly real possibility. Yet for our guests, Andrew Velasquez, First Deputy Aviation Commissioner for the Chicago Department of Aviation, and Justin Pierce, Emergency Management Director for Los Angeles World Airports, planning and preparation enable them to maintain continuity.In this episode, you'll hear Andrew and Justin join host Cheyene Marling to share their insights on building relationships and networks. They also discuss how to effectively conduct risk exercises with tens of thousands of people and how emergency managers work together across organizations.Related Resource: Getting Started with Resilience Management Guide

As the business world becomes more digitally focused and enabled, many of the most impactful and disruptive events we encounter are cyber driven. It's no longer a question of if a cyber disruption will occur, it's when. In this episode, Chief Information Security Officers Jim Kastle of Kimberly-Clark and Mark Eggleston of CSC join host Brian Zawada to break down what a good cyber response plan looks like and how it has evolved in recent years.Related Resource:Cyber Response Builder

How do you restore business operations and move forward in the midst of the worst possible tragedy?Matthew Horace, Chief Security Officer at Mayo Clinic, spent more than two decades as a federal agent before transitioning to the private sector. Over the course of his career, he helped navigate three of the biggest tragedies imaginable: The Oklahoma City Bombing, Hurricane Katrina, and Hurricane Sandy.In this episode, Matthew joins host Cheyene Marling to discuss the leadership principles he's learned throughout his career. Listen in as he breaks down why empowering and taking care of your people is the most important part of business resilience and critical event management.Related Resources:Crisis Management Plan TemplateGetting Started with Resilience Management Guide

Business continuity and resilience professionals spend significant time preparing for the worst situations imaginable. With the recent conflict in Ukraine and geopolitical tensions continuing to escalate, some of those scenarios have become reality. Whether it's government sanctions, cyber attacks, or currently unrealized consequences, the potential effects on business resilience around the world could be significant.In this episode, Michael Bratton, Director of Consulting at Castellan Solutions, joins host Brian Zawada to break down some of the immediate consequences of the war in Ukraine. You'll learn why preparing for severe yet plausible scenarios is so important, and how lessons learned could be applicable beyond current events.Related Resources:Plausible Scenario BuilderCyber Response Builder

For many practitioners, the responsibility of maintaining business operations in a crisis falls squarely on their shoulders–if something goes wrong, it's on them. But, what if there's a better way?For Scott Baldwin, Head of Enterprise Resilience at Netflix, that “better way” is to transfer responsibility for the organization's resilience to the actual stakeholders. The business continuity team then becomes a resource to train and equip the stakeholders, instead of begging them to participate.In this episode, Scott joins host Cheyene Marling to share the lessons that led him to this approach and breaks down how you can begin to look at business continuity in a different light–achieving traditional directives without getting bogged down in traditional methods.Related Resources:Executive Support AmplifierBusiness Continuity [Re]Vision Builder

When navigating a critical business event, how will you define success?In this episode, Ann Pickren, Chief Customer Officer at OnSolve, joins host Brian Zawada to compare notes on what it takes to achieve success in business resilience and critical event management.As you listen, you'll hear top tips for crafting your business resilience program, and why it's important to earn the respect of the organization you're trying to help. Related Resources:Crisis Management Plan TemplateGetting Started with Resilience Management Guide

When starting (or restarting) a business continuity program, it's easy to get hung up on trying to make it perfect. The problem is, that can leave you stuck in process, waiting for everything to line up. For Shane Mathew, Senior Manager of Business Resilience at Zoom, the key to success is identifying the quick wins to move your program forward.In this episode, Shane joins host Cheyene Marling to discuss ways to make your business continuity program “sticky” and shares the three most important things to consider when building up your organization's resilience.Related Resources:Executive Support AmplifierBusiness Continuity [Re]Vision BuilderGetting Started with Resilience Management Guide

There is no one-size-fits-all approach to business continuity and resilience, so why not take the best ideas and adapt them to your organization?Mark Armour is co-author of the book Adaptive Business Continuity: A New Approach. In this episode, he and host Brian Zawada – author of The Business Continuity Operating System – highlight the most impactful takeaways from each other's approaches. As you listen, you'll learn what it means to truly understand your organization so you can get the necessary recovery capabilities in place.Related Resources:The Business Continuity Operating System by Brian ZawadaAdaptive Business Continuity: A New Approach by Mark Armour and Dr. David Lindstedt

If the past few years have taught us anything, it's that nothing ever goes quite to plan. In Season 2 of Business, Interrupted, hosts Cheyene Marling and Brian Zawada explore the changing waters of business continuity and resilience, bringing clarity to the chaos of managing a crisis. In each episode, you'll hear experts from some of the world's most prominent brands share insights, advice, and lessons learned – all to equip you with the tools to navigate the disruptions affecting your day-to-day business.

We're celebrating the conclusion of season one of Business, Interrupted by revisiting some of our favorite moments and drawing on key themes that emerged. Throughout this season, we've spoken with some incredible leaders sharing profound insights on a variety of topics related to business continuity and resilience. Listen as Hosts Brian Zawada and Cheyene Marling recap their favorite memories and list their biggest takeaways from the extraordinary conversations in season one.

How do you define a “crisis” versus just an “issue”?Business continuity depends not only on a well-crafted response plan but also on your ability to determine when that plan should be implemented. In this episode, Melissa Agnes, Founder and CEO of the Crisis Ready Institute, joins to discuss the relationship between crisis management and business resilience. With over a decade of experience in crisis management in various industries, Melissa shares the five hindrances to being crisis-ready and the role culture plays in determining your preparedness.

What do you do when the project you were recruited for suddenly disappears? Now, you're left without a role in an organization that doesn't know what to do with you.For our guest, that's the reality he faced. Jayaraj Puthanveedu, Global Head of Operational Resilience, Cyber Fraud and Third Party Tech Risk, is a technologist turned accidental risk manager. Despite losing the role he was hired for at his first job, he found an opportunity while doing research on the then-unknown world of IT security. Since then, he's worked in a variety of fields including cybersecurity, business continuity and resilience, and operational risk management.In this Leaders episode, Jay joins to discuss the importance of a multi-faceted approach to business resilience and how emotional intelligence and situational awareness helped him through the biggest challenge of his career.

When hearing about a successful cyber-attack or data breach, have you ever thought “That could never happen to us”?But what if it did? How would your organization maintain continuity? In this Scenarios episode, Jason Barr, Chief Information Security Officer at Ada Support, joins host Brian Zawada to discuss why business resiliency depends on cyber security now more than ever. Jason has more than two decades of experience in the IT industry, with more than half of that focused on information security. Listen as he shares insights on what preventive measures you can take, and what to do when – not if – a cyber disruption occurs.Related Resource:Cyber Response Builder

With nearly 12 million people leaving their jobs since April of 2021 and an additional 48% considering leaving in the next six months, it's clear the "Great Resignation" is not a thing of the past.For Tara Davidson, Global Vice President of People at Castellan Solutions, it's up to employers to do what is needed to attract and retain their best people. As an HR practitioner with over 25 years of experience, she is uniquely qualified to address the topic.In this Leaders episode, Tara joins Cheyene Marling to share insights on the current state of human capital management, the underlying causes behind the Great Resignation, and what employers should be thinking about when it comes to keeping their best people happy.

With hundreds of ships waiting off-shore in U.S. ports, supply chain infrastructure faces a massive crisis.For Eddie Galang, Chief Information Security Officer at the Port of Long Beach, failure is not an option.In the wake of the pandemic, Eddie was challenged not only with keeping his team members safe, but protecting the port from threats and maintaining operations remotely. In this Leaders episode, Eddie joins host Cheyene Marling to break down his approach to continuity planning and share how his team deals with the pressure of maintaining a crucial link in the world's supply chain infrastructure.

How well do you understand your supply chain? Do you know the risks to every supplier? In this Scenarios episode, David Landsman, Senior Vice President and Head of Global Operations at JLL Technologies, joins host Brian Zawada to discuss the impact of the Resilience Movement on supply chain and business continuity. David is a global leader in the field, with nearly 20 years of experience building supply chain marketplaces in multiple industries, giving him unique insights.As David and Brian break down the nuances of supply chain risk, you'll learn why a holistic understanding of your business is key.Related Resources:• BCM Business Case Template• Supply Chain Continuity White Paper

In business continuity planning, which comes first, disaster recovery or risk mitigation?For Melanie Lucht, Associate Vice President and Chief Risk Officer at Carnegie Mellon University, the answer is simple–manage your risk first.Melanie first learned to think like a risk manager while working in insurance. When she was offered the chance to launch an enterprise risk management program for Carnegie Mellon, she jumped at the opportunity.In this Leaders episode, Melanie joins host Cheyene Marling to share the lessons she's learned along the way and how prioritizing resilience ahead of recovery is helping her team navigate the COVID pandemic.

After the disruptions of 2020, business leaders are more concerned than ever with preventing disruption and responding in a timely way when prevention fails. This focus has been named The Resilience Movement.In this Scenarios episode, Gail Ciccione joins host Brian Zawada to share her perspective on resilience and executive engagement. Gail is the Chief Operating Officer for a medical device supplier, having spent her entire career in supply chain operations for companies of all sizes.As Brian and Gail dig into this topic from an executive perspective, you'll learn the impact executive engagement can have on business resilience and why authenticity is key to success.Related Resources:• Executive Support Amplifier• BCM Business Case Template

Are you open to new opportunities outside your core competencies?For Michele Turner, Head of Global Business Resiliency at Amazon, furthering her career early on meant growing her skillset. While she's now an accomplished professional, author, and business continuity expert, her talents weren't as appreciated as they are now. Yet, despite the challenges, Michele stepped up and embraced the chance to grow. In this Leaders episode, she joins Host Cheyene Marling to share the moments that shaped her career and the most important competencies she's learned along the way.

After the disruptions of 2020 and 2021, the words resilience, security, and continuity took on new meaning. As a result, business leaders are more concerned with overcoming the next major obstacle. This renewed focus is being named "The Resilience Movement." In this Scenarios episode, Host Brian Zawada digs into this trend with expert James Crask. James is the Senior Vice President and Head of Resilience Advisory at Marsh and is based in London, UK.As Brian and James break down the nuances of the Resilience Movement, you'll learn how to make resilience a priority and why it goes beyond overcoming a "bad day at the office."Related Resources:Getting Started with Operational Resilience GuideThe Plausible Scenario Builder

When we think about the moments that make us, most think of a difficult decision, a leadership challenge or big project, or maybe even a disruptive co-worker. For our guest, that moment occurred on September 11, 2001.Larry Knafo was the Deputy CIO for the City of New York during 9/11. In the aftermath, he was faced with unbelievable and potentially crippling obstacles. Instead of crumbling under the pressure and stepping down, he stepped up. And the lessons gained from the experience have influenced his career and leadership for the last 20 years.As the conversation unfolds, you'll hear how Larry learned the importance of relationships, and why you don't always need to have all the answers.

All good things must come to an end... but not for long! As we say goodbye to season 1 of Business, Interrupted, we thought we'd share our personal highlights of the last 19 episodes; the high and lows, laughter and tears, and all that comes in between. In the next season, we'll be coming back bigger and better than ever, with more business (and not so business) topics, guest speakers and honest truths that all lead to modern, successful business. See you in season 2.If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard for updates and more. See acast.com/privacy for privacy and opt-out information.

As we move towards the end of the season, Trent and Richard delve into the impact of ‘noise' as a distraction and the effect it can have on our decision making. Listen now as they discuss their biggest personal and professional decisions, and if the decisions we make have less of an impact and consequence the older we get. Do we question our choices too much as we age? Or should we be instinctual and daring with big life decisions which could result in massive personal and professional change? If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

Pour yourself a pint, get comfortable and grab a pen and notebook*, as this week Trent and Richard take the podcast outside for their first ever ‘Pubcast'!In this episode, CCM's Head of Operations, Shaun Bentley, returns to join Trent and Richard to discuss their favourite books and what they've gained from becoming regular readers. Listen now to get some great recommendations on books that could help you achieve both personal and business growth. *Yes, this is us suggesting that our book recommendations are noteworthy.If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

One of the biggest fears shared by people in the UK is public speaking, from getting sweaty palms to freezing on stage, we've all got our own horror stories about talking in front of a crowd!This week, Richard and Trent are joined by speaking coach, Peter Hopwood. Listen in as they try to figure out what makes this phobia so powerful, while Peter shares his tips and tricks on fighting the fear of public speaking and gaining the confidence to present like a pro. If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

In this episode of Business, Interrupted, Richard digs through Trent's diaries from when he was a child. They uncover his competitiveness and wonder if this trait contributed largely to his success as an adult. Listen now for an insightful discussion about how competitiveness can be either beneficial or disastrous to business. Should we strive to be competitive to reach the top of the career ladder, or should we aim to be competitive with ourselves rather than those around us? If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

From trying to create televised edits from home, to searching for feel-good stories in the middle of a global health crisis; we hear what it's really been like for local broadcasters during the pandemic.In this episode of Business, Interrupted, Trent and Richard talk to friend and Head of Output at Notts TV, Owen Shipton. Owen discusses his experiences with broadcasting and journalism, shares his tips for those wanting to go into the media industry and offers his insight into how the pandemic has changed broadcasting. If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

In this day and age we would all like to believe that we're nearing a gender equal society, but how much progress have we really made towards achieving this?This week, Richard is joined by CCM Creative's Managing Director, Tina Brown to discuss all things female empowerment. The pair sit down to discuss important gender topics including: unconscious bias, women in politics and try to unpack why women are seemingly presented as better leaders than their male counterparts.The biggest question being, do women really need empowerment? If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

From being followed home to being reprimanded for doing your job, what effects can a bad boss have on a business and its employees? As lockdown restrictions continue to ease and people slowly begin returning to the office, Trent and Richard sit down with CCM's very own Head of Operations, Shaun Bentley, as they tackle the problem of ‘bad' bosses. Listen now to hear their personal experiences with unsupportive management and discuss what traits they think make the best and worst bosses. If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode.Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

Little over a year ago, the working landscape was still considered ‘normal'. Now, as we start to get an idea of how COVID-19 has changed the working environment forever, we discuss the evolution of working from home. Having discovered 70% of global employees report a higher job satisfaction from working at home and 56% feel more productive; we ponder over the relationship between work, happiness and finding the right balance. Listen now as Trent and Richard discuss past experiences with working from home, the increase of job satisfaction and productivity, the future of the office and the correlation between work and wellnessIf you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. Follow us on Twitter @trentandrichard. See acast.com/privacy for privacy and opt-out information.

Nobody could have ever predicted the severity that COVID-19 would have on each of our individual lives. From the way we work, to the way we stay in contact with loved ones, there isn't a single area of our lives that hasn't seen the detrimental impact of the virus. As we mark a year since the UK began its national lockdown, Trent and Richard sit down with Dr. Emeka to get a frontline perspective on COVID-19 and the unimaginable impact it has had on healthcare workers. Tune in to hear us discuss the following: what it's like to see patients struggle with COVID-19, how important it is to have access to quality PPE, how losing a loved one to the virus can impact healthcare workers, why education on both the virus and the vaccine is paramount and the dangerous impact of ‘COVID deniers'. If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. Please note, this podcast contains a paid partnership. See acast.com/privacy for privacy and opt-out information.

Over the course of the last 12 months, the world has experienced events and happenings that nobody could have ever imagined or predicted. During the week that marks a year since the first official UK national lockdown, Trent and Richard ponder over what happens next. Fast forward to 2,3,4 or 5 years from now, what changes will we notice from a business perspective? Are there any obvious trends, or warning signs businesses should be aware of? And has the last 12 months completely revolutionised how businesses will operate moving forward? The answer isn't as easy as A,B,C; it's impossible to predict the unpredictable. But, there are trends and themes worth highlighting that will potentially shape the future. Tune into the most recent episode of Business, Interrupted to hear Trent and Richard discuss working from home vs working from the office, the high street vs eCommerce platforms, a change in business culture and the rise of the entrepreneur. If you're wanting to hear some business truths and insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

Remote working, homeschooling, all changes we've had to endure and immerse ourselves into over the last 12 months, but what has the experience really been like from the perspective of a teacher? Episode 9 of Business, Interrupted reveals all. In amidst the school closures, remote learning and preparing to return back to the classroom full time, Trent and Richard caught up with friend and secondary school teacher, Rob Williams, to better understand the impact the current climate is having on the education system, students, teachers and society in general. With flexible working options being one of the biggest positive changes for many industries more recently, will the education system be able to offer a similar incentive for teachers and students, or will we experience the opposite with an increased number of pressures? During this episode Trent, Richard and Rob discuss the following: the challenges and obstacles the education sector, teachers and parents have faced over the last 12 months, a heart wrenching reminder of the emerging socio-economic divide, if technology-based remote learning is the future or a limiting alternative to classroom learning, a comparison of how the last 12 months has shaped a different future and perspective in business vs education and teaching, the perspective of businesses and the working world from the eyes and mindset of a teacher and what changes we need to see from both the education sector and businesses in order to better prepare future generations.If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

There's been huge interest in cryptocurrency recently, with many claiming it's the future of finance. But what exactly is the crypto market and where is it going? Following on from the response to the latest episode of Business, Interrupted exploring the topic of finance and modern-day currencies such as crypto, the pair have recorded a follow up bonus episode, delving into the crypto market even further. Trent and Richard chat with CRYPTO₿IRB, CEO & Founder of The Birb Nest, bringing you a quickfire insight into a rather fascinating and growing market. During this bonus episode of Business, Interrupted you can expect to gain an insight into when and how CRYPTO₿IRB discovered the crypto market, why mainstream banking and financial systems are becoming more and more broken, what the future growth of the market looks like and a future price target for Bitcoin. The Birb Nest is a community that was formed to educate individuals on how to make the right choices in the crypto market. Adrian's vision is to become industry leaders by participating in the civilizational revolution offered by emerging digital economies. Please note, Trent, Richard and CRYPTO₿IRB are not and do not claim to be financial experts, the purpose of this podcast is simply to provide insight into the crypto and trading phenomenon that the world is currently experiencing. See acast.com/privacy for privacy and opt-out information.

Finance, one of life's most important topics, but also one of life's most daunting topics too. But why? Why do words such as ‘money' or ‘finance' still withhold such scary connotations and what can we do better in society to overcome this common fear? There's no right or wrong answer here, but there are simple changes that can be made to educate and instil greater confidence so that individuals better understand the concept of money and finance. In this episode the pair reveal Trent's personal obsession with finance and compound interest in particular, why investing (when done right) has greater strengths than risks, if the introduction of new modern-day currencies such as crypto will override traditional concepts and why mainstream banking isn't always the most sustainable, secure or trustworthy option. And that's not everything. If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

There is something pretty incredible about immersing yourself into the cinema experience, something that unfortunately feels like a distant memory right now. A visit to the cinema taps into our senses; the taste of a Tango Ice Blast, the hard decision of choosing whether to have sweet or salted popcorn, the comfy cinema seats and the opportunity to switch off from the outside world, an experience we're all eagerly longing to endeavour again. We know what you're all thinking and don't worry, we have some of the answers for you. During episode 6, Trent and Richard speak with Jon Dixon, UK Marketing Director at Showcase Cinemas, to talk about all things films, production, James Bond, the impact of COVID upon the industry and what exactly does the future of the UK cinema experience look like? How is the industry preparing to safely reopen its doors again for consumers? And most importantly, what films can we expect to see? Tune into episode 6 now to find out. If you're wanting to hear some business truths, personal insights and real time updates, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

Morning routines and sleeping patterns, we all have them, right? But what does a successful morning routine or sleeping pattern look like? And does this actually even exist? There's a lot of pressure on individuals and working professionals to get 8+ hours sleep a night, wake up early, meditate, read a book or exercise in order to achieve productivity and success. This simply isn't the case, no two bodies are the same and everybody's routine is and should be unique to them. Social media, and the content we see published online glamorises the topic to a new extreme and it's time to cut the crap. During this episode, Trent and Richard discuss: the importance of finding a routine that works for you, learning to ignore what we see in the media and online, a book by Matthew Walker that completely changed Trent's perspective, Trent's questionable choices and experiences during his career as a student at Sainsbury's, and Richard and Trent's plans to take part in a week long diet to see if it makes any difference to their performance. Watch this space. Tune in next week to find out how the pair get on. If you're wanting to hear some honest truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

When life is unexpectedly flipped upside down, how important is having a back up plan? Or does it not have any importance at all? Episode 4 of Business, Interrupted sees Trent and Richard endeavour on their first ever guest spotlight. Joined by Laura Brown, experienced Senior Vice President and events professional based in Philadelphia, the trio openly discuss the impact of coronavirus on high flying industries, US vs UK political perceptions, a shift in workplace culture and finally, a mention of the greatest breakfast dish, ever. If you're wanting to hear some business truths and personal insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

In discussing the recent GameStop shares saga and in reflection of Trent turning 30 years of age, episode 3 of Business, Interrupted; The Beginning of the End, alludes to one of Trent's most challenging points in his life. Having suffered from a previous gambling addiction for many years, Trent openly reveals how his previous battles and addictive personality led him on a very slippery downward slope which fortunately turned to be one of his greatest learning experiences. Tune in now to hear the undiscovered truths behind a gambling addiction as Richard questions Trent on what it was that finally drove his isolated, dark journey to a halt. Subscribe to the Business, Interrupted podcast so that you never miss a future episode. New content will be released every Tuesday. If the topic(s) discussed in this episode have impacted you or somebody close to you, help is available. Gamcare, the leading UK provider of free information, advice and support for anyone affected by gambling harms is available 24/7. The National Gambling Helpline provides confidential information, advice and support for anyone affected by gambling problems in England, Scotland and Wales. You can speak with a Gamcare adviser one-to-one over the phone or via live chat every day of the year, 24 hours a day. Click here to find out more information: https://www.gamcare.org.uk/get-support/talk-to-us-now/ See acast.com/privacy for privacy and opt-out information.

Does having a great workplace culture really have an impact on your ability to grow a business? Trent and Richard have been fortunate enough to experience rapid expansion of their business over the last 12 months. However, this growth would never have been possible without achieving a fantastic team culture from the offset. In this episode the pair discuss; why culture is key, the insignificance of high-powered and sales-driven job titles in modern day business and why they think phrases such as "Happy Friday" and “Hump day” have serious negative connotations in the workplace… and that's not all of it. Don't miss out, tune in now. If you're wanting to hear some business truths and insights, you've found yourself in the right place! Hit subscribe to make sure you never miss a future episode. See acast.com/privacy for privacy and opt-out information.

Trent and Richard, best friends and business partners, reveal how an unexpected year led to launching a new business venture together. But when you mix friendship with business, what is the outcome? Episode 1, When Friendship Meets Business, introduces how the pair formed an unexpected friendship many years ago, and how 2020 saw them take the plunge of launching a new business amidst a global pandemic. There will be tears, laughter and a lot of secrets shared along the way as Richard and Trent provide an insightful, real-time and honest account of running a successful post-pandemic business. No filters or frills, just real talk on how it's time to scrap the old strategy, tear up the rulebook, forget the old tricks and open our focus to a modern way of doing business successfully. See acast.com/privacy for privacy and opt-out information.