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How final is a final offer, really? Does anonymity turn nice people into jerks? And should you tell your crush that you dreamed about marrying them? SOURCES:Max Bazerman, professor of business administration at Harvard Business School.Deepak Malhotra, professor of business administration at Harvard Business School.Elon Musk, owner and C.T.O. of X Corp (formerly Twitter), C.E.O. of Space X, and C.E.O. of Tesla.John Krasinski, actor and filmmaker. RESOURCES:"Elon Musk Says Twitter Will Try to Rehire Some of Its Laid-Off Staff, and That Some of the People He Fired 'Shouldn't Have Been' Cut," by Pete Syme (Business Insider, 2023)."Read the Midnight Email Elon Musk Sent Twitter Staff Telling Them to Work 'Long Hours at High Intensity' – or Quit," by Jyoti Mann (Business Insider, 2022)."When to Use Ultimatums & When to Avoid Them," by Deepak Malhotra (Negotiation Insights Video Series, 2020)."'Take It or Leave It!' A Choice Mindset Leads to Greater Persistence and Better Outcomes in Negotiations," by Anyi Ma, Yu Yang, and Krishna Savani (Organizational Behavior and Human Decision Processes, 2019)."John Krasinski Was Ready To Quit Acting Before 'The Office'," by The Late Show with Stephen Colbert (2018)."Models of the Evolution of Fairness in the Ultimatum Game: A Review and Classification," by Stéphane Debove, Nicolas Baumard, and Jean-Baptiste André (Evolution and Human Behavior, 2016)."15 Rules for Negotiating a Job Offer," by Deepak Malhotra (Harvard Business Review, 2014).Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond, by Deepak Malhotra and Max Bazerman (2007)."Fairness Versus Reason in the Ultimatum Game," by Martin A. Nowak, Karen M. Page, and Karl Sigmund (Science, 2000). EXTRAS:"Get Your Share of the Pie," by People I (Mostly) Admire (2022).Mrs. Miracle, by Debbie Macomber (1996).
Organizational leaders can use the power of behavioral economics to not only make better decisions themselves, but by leading their employees, their customers, and their stakeholders to make wiser decisions, make the company more effective, and also make society better off as a result.Max H. Bazerman is Professor of Business Administration at the Harvard Business School and the Co-Director of the Center for Public Leadership at the Harvard Kennedy School. Don A. Moore is Professor in Leadership and Communication at Berkeley Haas and serves as Associate Dean for Academic Affairs. Their most recent book “Decision Leadership: Empowering Others to Make Better Choices" deals with how successful leaders can maximize the potential of others by empowering them to make better decisions.Max and Don are joining Greg to discuss how thinking systematically can help leaders make better decisions and create an environment for more people within their organizations to make more deliberate, smarter, and more ethical decisions.They are also exchanging ideas about the importance of empowering employees and rewarding wise decision-making within organizations, even when that means taking a risk.*unSILOed Podcast is produced by University FM.*Episode Quotes:On helping leaders create better decisions for their organizations[Max H. Bazerman] 10:50: When we think about leadership, we often think about people moving heavy objects from one side of the factory to the other. That isn't what most of our leaders coming out of Haas and HBS are doing these days. They're guiding an organization to make better decisions. And that's where the decision factory idea comes from, and that's where our motivation comes from—to help leaders create better decisions throughout their organization.Encouraging decision-makers to have leadership perspective[Don A. Moore] 12:34: We want to encourage decision-makers to think broadly about their interests and the interests of those who are affected by their decisions. That is the leader's perspective—not just what serves my interests but the long-term interests of the stakeholders, the organization, and others affected by my decisions, those who depend on me, and those I influence.Everyone has the power to exercise leadership[Don A.Moore] 50:25: If leadership is about affecting the behavior of those around us, then each and every one of us has some power to exercise leadership. Now, by virtue of their structural location in the organization, some of us have more such influence than others. But it is common for people to make the mistake of underestimating how much influence they have to guide the thinking and behavior of those around them.On being a good mentor[Max H. Bazerman] 36:17: One of the things that made me good as a mentor, and probably what I've been best at in my career, is not just telling them what to do but benefiting from what they can do better than I can do and bringing that together in an integrated way.Show Links:Recommended Resources:Howard Raiffa “The Art and Science of Negotiation”Cass SunsteinDavid LaibsonMichael NortonDaniel KahnemanKeith StanovichRichard WestunSILOed - John List EpisodeunSILOed - Max H. Bazerman episodeunSILOed - Don A. Moore episodeGuest Profile:Max H. Bazerman Faculty Profile at Harvard Business SchoolMax H. Bazerman on TwitterDon A. Moore Faculty Profile at Berkeley HaasProfessional Profile on Psychology TodayAuthor's Profile on HarperCollins PublishersDon A. Moore on LinkedInDon A. Moore on TwitterTheir Work:New Book: Decision Leadership: Empowering Others to Make Better ChoicesJudgment in Managerial Decision MakingMax H. Bazerman WorkMax H. Bazerman on Google ScholarThe Power of Experiments: Decision Making in a Data-Driven World The Power of Noticing: What the Best Leaders SeeBlind Spots: Why We Fail to Do What's Right and What to Do about ItNegotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and BeyondPredictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good)Don A. Moore WorkDon A. Moore on Google ScholarPerfectly Confident: How to Calibrate Your Decisions Wisely
In this episode I talk to Justin Moore. Justin is a Sponsorship Coach & the founder of Creator Wizard, a school & community that teaches you how to find & negotiate your dream brand deals.In today's episode Justin reveals how narrowing in on sponsorship coaching was a huge boost for his business. We talk about him growing multiple audiences between different YouTube channels (he and his wife, April, have well over a million combined followers on YouTube).My favorite part of the episode is when we dive into From Boise, my side project newsletter. Justin breaks down what we're doing wrong with sponsorships, how we should be selling them, and how there's quite a bit more to be earned. We also dive into the way he runs his newsletter and how he's grown it.In this episode, you'll learn: The differences and similarities between sponsorships and newsletters Justin's tips for starting your newsletter and getting traction How a simple change in Justin's Twitter headline led to amazing growth for his brand Why you need to charge your sponsors different amounts Links & ResourcesDeepak Malhotra: Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond Justin Moore's Links Justin's website Justin's newsletter Follow Justin on Twitter Join Justin's group on Facebook Justin's TikTok Justin is on Instagram Check out Creator Wizard on YouTube Trending Family AprilJustinTV on YouTube
In a world of hundreds of decisions every day, how do you reconcile your ethics and biases? Max Bazerman, award-winning author, distinguished educator, and Jesse Isidor Straus Professor of Business Administration at Harvard Business School, discusses his book, Better, Not Perfect. He shares how to become aware, honest, efficient, and smart about the decisions we make while not seeking the unrealistic standard of perfection. The framework he made outlines how to reach sustainability and maximum goodness. During this conversation, he and host Greg La Blanc discuss Bazerman's take on ethical and moral decision-making and corruption. He also talked about how rationality obstructs us from having a utilitarian point of view.Do not miss his discussion on loyalty and how it prevents us from doing good. Finally, take notes as he discusses how universities create value in shaping these decision-making skills.Episode Quotes:Thoughts on whether you can guide and change a person's decision-making processWe've done an amazing job of identifying when people make mistakes, the systematic and predictable ways we'll make mistakes. But we've made very little in terms of fixing human intuition… The core idea is that we make most of our decisions intuitively, deliberately, meaning thinking more systematically.It means asking smart friends. It means crowdsourcing. It means using artificial intelligence. So, we have lots of ways of endangering our more deliberate thought processes. And when we do, we are less f****d. So, we both have people out of system one to system two, to an individual level and at a more systemic level as ways to improve our decision-making —even if we can't improve our underlying intuition.In what ways do you make emphatic decisions at the same time have a larger impact? What I want to do is provide a very, very different model. So, how do you create the balance? I don't know, I think there's no one simple answer to that. But, here are just my simple predictions. My guess is, if you could audit your lines and identify various weights —where you sacrificed both your time and your money. You could create more good. That seems like a really good start.Thoughts on corruption on university admissions and people being willfully blindI think that most of us, we're not going to perpetuate the next newspaper-worthy scandal, but we may well be around and see. And too often, we do too little to stop it. So, view it as my obligation and my moral obligation as a professor to speak up against the policy of legacy admissions in giving favorites — the children of alumni, of donors, of faculty. I think giving special consideration to people who are already part of our fairly small moral tribe means that we ended up discriminating against lots of other people who aren't in that circle.Why do people choose not to act for the greater good? Are they lacking empathy or understanding of their utility?There was a movement that argues that once you want to give your available dollars locally, or once you want to give it to your group —your own religious group ﹘ probably limited how effective you can be in terms of your charitable dollars. Since in many cases, your charitable dollars can have a much greater impact in some organization that's more distant from you. So, as soon as we had a trial we're putting up barriers, How much good can we do as soon as we're selfish? We're putting up a barrier to doing as much good as we can do as soon we're limiting how much good we can do.Show LinksGuest ProfileHarvard University ProfileAwards, Honors and DistinctionsMax Bazerman on Twitter His WorkBetter, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness The Power of Experiments: Decision Making in a Data-Driven WorldBlind Spots: Why We Fail to Do What's Right and What to Do About ItSocial Decision Making: Social Dilemmas, Social Values, and Ethical JudgmentsNegotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and BeyondPredictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good)Negotiating RationallySmart Money Decisions: Why You Do What You Do with Money (and How to Change for the Better)Environment, Ethics, & Behavior: The Psychology of Environmental Valuation and DegradationJudgment in Managerial Decision Making
The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
Today I am so excited to have Kwame Christian back on the show. Kwame was first on the show back in July of 2020 in episode 107. There aren’t a lot of repeat guests on the show because there are so many people out there I want to talk to and share with you; I am constantly trying to find new voices to bring on. That being said, I had to have Kwame back for a few reasons. For one thing, we have become friends over this past year and I know how much fun he is to talk to and such a wealth of information. When he came on the show we talked about having difficult conversations around race and inequality, which was influenced by the Black Lives Matter movement, the death of George Floyd, and other horrible events that started coming to a greater light in spring 2020. While Kwame quickly became a prominent voice in that space, it isn’t his main focus or real area of genius. While prepping to have Kwame guest lecture for a class I recently taught on internal communication and change management at Texas A&M, I saw that he had a guide about using anchoring as a tool in negotiation and it was a clear opportunity to have him back to talk about his truest expertise – negotiation techniques. Show Notes: [00:06] In today’s episode I’m so excited to have Kwame Christian back on the show, a rare repeat guest, to talk about using anchoring in negotiations. [03:02] Kwame is the director of the American Negotiation Institute and host of the #1 negotiation podcast in the world, Negotiate Anything, which has over 2 million downloads in more than 180 countries. [05:27] At the American Negotiation Institute they do negotiation trainings and business consulting. [08:30] Kwame has a background in psychology. [08:47] Kwame’s philosophy for life is that the best things in life are on the other side of difficult conversations. His goal is to make these difficult conversations easier so you can live the best version of your life. [09:04] Negotiation is a life philosophy that we filter every life conversation through. He thinks of every conversation in terms of a negotiation. [11:39] There is a bias where we think that negotiation has to be adversarial. It doesn’t need to be that way. [12:00] Negotiation is any time you are in a conversation and somebody in the conversation wants something. The people that you negotiate with the most are the people closest to you. [14:24] In every situation somebody wants something even if it is just to be heard or understood. [15:14] If you think of a conversation as a negotiation then you are going to be more explicit with your desires and invite the other person to share what it is they want out of the interaction. [17:31] Any interaction (even when money doesn’t exchange hands), you are still trying to sell someone an idea that you need them to buy in on. [18:06] Anchoring is the most powerful negotiation technique. You should always try to use it in some capacity. [18:31] Anchoring with the most aggressive request that you can reasonably justify. [21:02] If you have as much information or more information then you make the first offer because then you are in a position to create a competent anchor. If you have less information then you let them make the first offer and then you counter them. [22:56] There are some glaring mistakes you can make if you anchor without having enough information. [25:08] We need to be able to distinguish between rejection and resistance. [27:58] The things you say have an impact. You want to calibrate that impact for maximum impact. [29:57] Negotiation Genius talks about how to play defense when someone else anchors you. [31:20] Anchoring plays a huge role in our psychology and if we don’t recognize it we are going to do things that have a subtle impact on the subconscious of the person on the other side. [33:37] Negotiating the agenda is one of the most important negotiations that does not occur. [36:23] You have to be more mindful about what you are trying to accomplish. [37:42] It is helpful to know what the person you are negotiating with cares about most. [40:01] We have to ask questions and learn as much as we can so that we can try to solve the right problems. [40:44] Assertiveness is taken differently depending on who you are. The way you frame something may be different depending on your gender. [42:37] We have to play in the world we live in, but we can be doing things on the side to try and change them in the future. [43:19] Melina shares her closing thoughts. [45:05] Melina’s first book, What Your Customer Wants and Can’t Tell You is officially on presale and available on Amazon, Bookshop, Barnes & Noble, Book Depository, and Booktopia. Buy today and be one of the first to receive a copy when it officially launches May 11, 2021. Thanks for listening. Don’t forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show. I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let’s connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube More from The Brainy Business:
What are your major concerns before flying on a trip? Would you ever give up your seat due to overbooking? How do airlines predict weather patterns and take proactive action to minimize delays? In this episode of Making Data Simple, Yianni Gamvros, Global Data Science Enablement Leader for IBM Watson and Cloud Platform, talks about how to use data science to better manage passenger flight experiences. Show Notes00.30 Connect with Al Martin on Twitter (@amartin_v) and LinkedIn (linkedin.com/in/al-martin-ku)00.40 Connect with Yianni Gamvros on Twitter (@YGamvros), LinkedIn (linkedin.com/in/gamvros), or at datascience.ibm.com00.50 Copyright and all rights reserved to Yanni. Song from Yanni Concert 2006 can be found here http://bit.ly/2iSlJJG 1:00 Learn more about Yanni the composer at http://www.yanni.com/welcome08.25 Check the latest in weather and storm reports at https://weather.com/en-CA/23.50 Discover what Watson is doing in aviation at https://ibm.co/2yHDm5g or check out this video to see how data science and Watson can be used to better your flight experience: http://bit.ly/2j9kdGN28.45 Find Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond by Deepak Malhotra & Max Bazerman here: http://amzn.to/2zox6Dy29.10 Find The Goal: A Process of Ongoing Improvement by Eliyahu M Goldratt here: http://amzn.to/2iETTkd29.40 Learn more about the IBM Watson Data Platform at https://ibm.co/2reqLmN or http://bit.ly/2iEUbYl 30.40 Copyright YanniVEVO, all rights reserved to Yanni. Song Name: The Rain Must Fall. Listen here, http://bit.ly/2iU3uDU
What are your major concerns before flying on a trip? Would you ever give up your seat due to overbooking? How do airlines predict weather patterns and take proactive action to minimize delays? In this episode of Making Data Simple, Yianni Gamvros, Global Data Science Enablement Leader for IBM Watson and Cloud Platform, talks about how to use data science to better manage passenger flight experiences. Show Notes00.30 Connect with Al Martin on Twitter (@amartin_v) and LinkedIn (linkedin.com/in/al-martin-ku)00.40 Connect with Yianni Gamvros on Twitter (@YGamvros), LinkedIn (linkedin.com/in/gamvros), or at datascience.ibm.com00.50 Copyright and all rights reserved to Yanni. Song from Yanni Concert 2006 can be found here http://bit.ly/2iSlJJG 1:00 Learn more about Yanni the composer at http://www.yanni.com/welcome08.25 Check the latest in weather and storm reports at https://weather.com/en-CA/23.50 Discover what Watson is doing in aviation at https://ibm.co/2yHDm5g or check out this video to see how data science and Watson can be used to better your flight experience: http://bit.ly/2j9kdGN28.45 Find Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond by Deepak Malhotra & Max Bazerman here: http://amzn.to/2zox6Dy29.10 Find The Goal: A Process of Ongoing Improvement by Eliyahu M Goldratt here: http://amzn.to/2iETTkd29.40 Learn more about the IBM Watson Data Platform at https://ibm.co/2reqLmN or http://bit.ly/2iEUbYl 30.40 Copyright YanniVEVO, all rights reserved to Yanni. Song Name: The Rain Must Fall. Listen here, http://bit.ly/2iU3uDU
"Do I clean or paint first on this move out clean? I'm trying to clean my space in the most efficient way and I need cleaning advice. The painters want the maid service to vacuum. But should they clean or paint first? There will be more cleaning on this end of tenant clean after the painter’s finish." We Ask a House Cleaner whether to clean or paint first and move out cleaning tips. Angela Brown, The House Cleaning Guru on today’s cleaning channel gives cleaning tips and bidding tips. Today’s sponsors are Savvy Cleaner (Training and certification for house cleaners and maids.) HouseCleaning360 (list your business and find homeowners to hire you.) My Cleaning Connection (A resource hub for cool cleaning stuff.) And Savvy Perks (Everyday useful benefits for small business owners and their employees.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/clean-or-paint-first/ *** MORE VIDEOS LIKE THIS *** How to Defrost a Freezer - https://youtu.be/YGYfZegc_xA How to Clean Countertops - https://youtu.be/upEjnCtXc3A How to Clean Hardwood Floors - https://youtu.be/0KAIVQkVwPE How to Get Rid of Bed Bugs - https://youtu.be/hQfHcGD9WB8 How to Clean a Shower Floor - https://youtu.be/qrjL17pU3bQ *** RESOURCES FROM THIS EPISODE *** Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond - https://amzn.to/2Kyty3y Never Split the Difference: Negotiating as If Your Life Depended on It - https://amzn.to/2IooTVk Start with NO... The Negotiating Tools that the Pros Don't Want You to Know - Start with NO... The Negotiating Tools that the Pros Don't Want You to Know - https://amzn.to/2wOmFZI Getting More: How to Be a More Persuasive Person in Work and In Life - https://amzn.to/2IrGMlW Getting to Yes: Negotiating Agreement Without Giving In - https://amzn.to/2IszdY2 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU! *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com
Hire a maid. The simple solution to house cleaning challenges right? Hire a maid. Bam! Did you ever wonder how to hire a maid? Or how does a maid service work? Or how to find a maid? And should you tip your house cleaner? How much does a maid service cost? If you tell your friends you want to outsource the time you spend cleaning house so you can spend more time with family. Or time growing your business, they might even give you recommendations for house cleaners. Angela Brown, The House Cleaning Guru answers these questions today on Ask a House Cleaner. Hiring a maid more than just a simple solution, it's a good idea. RESOURCES FROM THIS EPISODE: Getting to Yes: Negotiating Agreement Without Giving In - http://amzn.to/2shqFdR Never Split the Difference: Negotiating As If Your Life Depended On It - http://amzn.to/2sW5BLH Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond - http://amzn.to/2tfO97C Bargaining for Advantage: Negotiation Strategies for Reasonable People - http://amzn.to/2rWBVwN The Power of Habit: Why We Do What We Do in Life and Business - http://amzn.to/2thH6vx THIS SHOW WAS SPONSORED BY SAVVY CLEANER - House Cleaner Training and Certification. COMPLETE SHOW NOTES for this episode found at http://askahousecleaner.com/hire-a-maid/ DID YOU KNOW YOU CAN WATCH THIS SHOW ON YOUTUBE? https://youtu.be/3HFfFQ7GZmw GOT A QUESTION for the show? There is a microphone at http://askahousecleaner.com/show click on the blue button and record. HOUSE CLEANING TIPS VAULT (VIP Premium Tips – Free) https://savvycleaner.com/tips FOLLOW SAVVY CLEANER FOR TIPS AND TRAINING ON SOCIAL MEDIA https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean and what chemicals to use on various surfaces. Learn the fastest way to start a cleaning business as well as marketing and advertising tips to grow your cleaning service. Ever wonder how to find top quality house cleaners, housekeepers, and maids? We’ve got you covered from recruiting to employee motivation and retention tactics. Discover strategies to boost your cleaning clientele and how to provide outstanding customer service. And we’ve got time-saving hacks for DIY home cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. DISCLAIMER: During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU! SPONSORSHIPS & BRANDS: We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com