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6 episodes with max bazerman
2 episodes with max bazerman
3 episodes with max bazerman
2 episodes with max bazerman
3 episodes with max bazerman
2 episodes with max bazerman
2 episodes with max bazerman
3 episodes with max bazerman
3 episodes with max bazerman
When we head into a negotiation — whether we're asking for a raise or trying to get our spouse to do the dishes — our focus is usually on getting the other person to agree to our preferred outcome. What we don't focus on are our own biases and blind spots. Behavioral scientist Max Bazerman studies the theory and practice of negotiation, and he says that paying attention to these biases can help us to craft better deals.Do you have a follow-up question after listening to this episode? If you'd be comfortable sharing your question with the Hidden Brain audience, please record a voice memo on your phone. Email it to us at ideas@hiddenbrain.org. Use the subject line “negotiation.” Thanks!
Some of the biggest names in behavioral science stand accused of faking their results. Last year, an astonishing 10,000 research papers were retracted. In a series originally published in early 2024, we talk to whistleblowers, reformers, and a co-author who got caught up in the chaos. (Part 1 of 2) SOURCES:Max Bazerman, professor of business administration at Harvard Business School.Leif Nelson, professor of business administration at the University of California, Berkeley Haas School of Business.Brian Nosek, professor of psychology at the University of Virginia and executive director at the Center for Open Science.Joseph Simmons, professor of applied statistics and operations, information, and decisions at the Wharton School at the University of Pennsylvania.Uri Simonsohn, professor of behavioral science at Esade Business School.Simine Vazire, professor of psychology at the University of Melbourne and editor-in-chief of Psychological Science. RESOURCES:"More Than 10,000 Research Papers Were Retracted in 2023 — a New Record," by Richard Van Noorden (Nature, 2023)."Data Falsificada (Part 1): 'Clusterfake,'" by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2023)."Fabricated Data in Research About Honesty. You Can't Make This Stuff Up. Or, Can You?" by Nick Fountain, Jeff Guo, Keith Romer, and Emma Peaslee (Planet Money, 2023).Complicit: How We Enable the Unethical and How to Stop, by Max Bazerman (2022)."Evidence of Fraud in an Influential Field Experiment About Dishonesty," by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2021)."False-Positive Psychology: Undisclosed Flexibility in Data Collection and Analysis Allows Presenting Anything as Significant," by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Psychological Science, 2011). EXTRAS:"Why Do We Cheat, and Why Shouldn't We?" by No Stupid Questions (2023)."Is Everybody Cheating These Days?" by No Stupid Questions (2021).
How final is a final offer, really? Does anonymity turn nice people into jerks? And should you tell your crush that you dreamed about marrying them? SOURCES:Max Bazerman, professor of business administration at Harvard Business School.Deepak Malhotra, professor of business administration at Harvard Business School.Elon Musk, owner and C.T.O. of X Corp (formerly Twitter), C.E.O. of Space X, and C.E.O. of Tesla.John Krasinski, actor and filmmaker. RESOURCES:"Elon Musk Says Twitter Will Try to Rehire Some of Its Laid-Off Staff, and That Some of the People He Fired 'Shouldn't Have Been' Cut," by Pete Syme (Business Insider, 2023)."Read the Midnight Email Elon Musk Sent Twitter Staff Telling Them to Work 'Long Hours at High Intensity' – or Quit," by Jyoti Mann (Business Insider, 2022)."When to Use Ultimatums & When to Avoid Them," by Deepak Malhotra (Negotiation Insights Video Series, 2020)."'Take It or Leave It!' A Choice Mindset Leads to Greater Persistence and Better Outcomes in Negotiations," by Anyi Ma, Yu Yang, and Krishna Savani (Organizational Behavior and Human Decision Processes, 2019)."John Krasinski Was Ready To Quit Acting Before 'The Office'," by The Late Show with Stephen Colbert (2018)."Models of the Evolution of Fairness in the Ultimatum Game: A Review and Classification," by Stéphane Debove, Nicolas Baumard, and Jean-Baptiste André (Evolution and Human Behavior, 2016)."15 Rules for Negotiating a Job Offer," by Deepak Malhotra (Harvard Business Review, 2014).Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond, by Deepak Malhotra and Max Bazerman (2007)."Fairness Versus Reason in the Ultimatum Game," by Martin A. Nowak, Karen M. Page, and Karl Sigmund (Science, 2000). EXTRAS:"Get Your Share of the Pie," by People I (Mostly) Admire (2022).Mrs. Miracle, by Debbie Macomber (1996).
Ann Tenbrunsel is a business ethics professor at the University of Notre Dame. Her research examines why employees, leaders and students behave unethically, despite their best intentions to behave ethically. Ann is the author, co-author, or co-editor of six books on this topic—including Blind Spots (with Max Bazerman), Behavioral Ethics (with David De Cremer), Codes of Conduct and (with David Messick)—and she has also published 50 research articles and chapters. Her research has been covered in the New York Times, NBC, ABC, Sports Illustrated, ESPN, US News and World Report, the Associated Press, The Guardian, Harvard Business Review, Forbes, Huffington Post, Washington Post, NPR, and in blogs for Psychology Today and Freakonomics. Ann was also my advisor when I was a postdoc at Notre Dame, and she is, in a word, awesome. In this episode we discuss the following: No one is immune from behaving unethically. And sadly, over and again we tend to overrate our own ethics. When facing an ethical dilemma, we predict we'll behave ethically, and after making our decision we recollect that we've behaved ethically. But at the time of decision, we all too often feel unexpected pressure, make some excuse, adopt some rationalization, and behave unethically. We're in a constant battle with our want self and our should self. And all too often we give into our wants, rather than standing by our shoulds. To improve our ethics, we need good sleep, continued education, and practice. Just as we wouldn't expect to perform well in a meeting without preparing, we shouldn't expect to perform well in an ethical dilemma if we haven't prepared. Study ethics. Take a class, read Ann's book, learn about the ways that power, pressure, and circumstances can lead us to unethical behavior. And then check your ethics with other people, conduct a pre-mortem, and let your “should-self” win. Follow Ann: Ann's Book Blind Spots: https://amzn.to/4cVxgSH Website: https://mendoza.nd.edu/mendoza-directory/profile/ann-tenbrunsel/ Follow Me: X: https://twitter.com/nate_meikle LinkedIn: https://www.linkedin.com/in/natemeikle/ Instagram: https://www.instagram.com/nate_meikle/
One of the biggest cases of academic misconduct in recent times has been the case involving Francesca Gino, Dan Ariely, and Max Bazerman. Is there anything we can learn from this case and how it was handled? Nick and Jan are back from the winter break and dig straight into questionable research practices, whistleblowers, senior co-authors and what we as a field should be doing to prevent fraud to undermine our research contributions. As usual, the references to readings we mention are listed on .
للانضمام لمجموعات الحاد بلا حدود https://tinyurl.com/j7p8rfkc listen to our Podcast: https://anchor.fm/s/884f8a34/podcast/rss المصادر حلقات بودكاست فريكينوميكس https://freakonomics.com/podcast/why-is-there-so-much-fraud-in-academia/ https://freakonomics.com/podcast/can-academic-fraud-be-stopped/ اغنية عندما يصبح عمري 64 https://www.youtube.com/watch?v=HCTunqv1Xt4 “More Than 10,000 Research Papers Were Retracted in 2023 — a New Record,” by Richard Van Noorden (Nature, 2023). https://www.nature.com/articles/d41586-023-03974-8 “Data Falsificada (Part 1): ‘Clusterfake,'” by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2023). https://datacolada.org/109 “Fabricated Data in Research About Honesty. You Can't Make This Stuff Up. Or, Can You?” by Nick Fountain, Jeff Guo, Keith Romer, and Emma Peaslee (Planet Money, 2023). https://www.npr.org/2023/07/27/1190568472/dan-ariely-francesca-gino-harvard-dishonesty-fabricated-data Complicit: How We Enable the Unethical and How to Stop, by Max Bazerman (2022). https://www.amazon.com/Complicit-How-Enable-Unethical-Stop/dp/0691236542?&linkCode=sl1&tag=freakonomic08-20&linkId=d16b392f7748bd9f370780064f5885f5&language=en_US&ref_=as_li_ss_tl “Evidence of Fraud in an Influential Field Experiment About Dishonesty,” by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2021). https://datacolada.org/98 “False-Positive Psychology: Undisclosed Flexibility in Data Collection and Analysis Allows Presenting Anything as Significant,” by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Psychological Science, 2011). https://journals.sagepub.com/doi/full/10.1177/0956797611417632 “The Harvard Professor and the Bloggers,” by Noam Scheiber (The New York Times, 2023). https://www.nytimes.com/2023/09/30/business/the-harvard-professor-and-the-bloggers.html “They Studied Dishonesty. Was Their Work a Lie?” by Gideon Lewis-Kraus (The New Yorker, 2023). https://www.newyorker.com/magazine/2023/10/09/they-studied-dishonesty-was-their-work-a-lie “Evolving Patterns of Extremely Productive Publishing Behavior Across Science,” by John P.A. Ioannidis, Thomas A. Collins, and Jeroen Baas (bioRxiv, 2023). https://www.biorxiv.org/content/10.1101/2023.11.23.568476v1.full.pdf “Hindawi Reveals Process for Retracting More Than 8,000 Paper Mill Articles,” (Retraction Watch, 2023). https://retractionwatch.com/2023/12/19/hindawi-reveals-process-for-retracting-more-than-8000-paper-mill-articles/ “Exclusive: Russian Site Says It Has Brokered Authorships for More Than 10,000 Researchers,” (Retraction Watch, 2019). https://retractionwatch.com/2019/07/18/exclusive-russian-site-says-it-has-brokered-authorships-for-more-than-10000-researchers/ “How Many Scientists Fabricate and Falsify Research? A Systematic Review and Meta-Analysis of Survey Data,” by Daniele Fanelli (PLOS One, 2009). https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0005738
للانضمام لمجموعات الحاد بلا حدود https://tinyurl.com/j7p8rfkc listen to our Podcast: https://anchor.fm/s/884f8a34/podcast/rss المصادر حلقات بودكاست فريكينوميكس https://freakonomics.com/podcast/why-is-there-so-much-fraud-in-academia/ https://freakonomics.com/podcast/can-academic-fraud-be-stopped/ اغنية عندما يصبح عمري 64 https://www.youtube.com/watch?v=HCTunqv1Xt4 “More Than 10,000 Research Papers Were Retracted in 2023 — a New Record,” by Richard Van Noorden (Nature, 2023). https://www.nature.com/articles/d41586-023-03974-8 “Data Falsificada (Part 1): ‘Clusterfake,'” by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2023). https://datacolada.org/109 “Fabricated Data in Research About Honesty. You Can't Make This Stuff Up. Or, Can You?” by Nick Fountain, Jeff Guo, Keith Romer, and Emma Peaslee (Planet Money, 2023). https://www.npr.org/2023/07/27/1190568472/dan-ariely-francesca-gino-harvard-dishonesty-fabricated-data Complicit: How We Enable the Unethical and How to Stop, by Max Bazerman (2022). https://www.amazon.com/Complicit-How-Enable-Unethical-Stop/dp/0691236542?&linkCode=sl1&tag=freakonomic08-20&linkId=d16b392f7748bd9f370780064f5885f5&language=en_US&ref_=as_li_ss_tl “Evidence of Fraud in an Influential Field Experiment About Dishonesty,” by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2021). https://datacolada.org/98 “False-Positive Psychology: Undisclosed Flexibility in Data Collection and Analysis Allows Presenting Anything as Significant,” by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Psychological Science, 2011). https://journals.sagepub.com/doi/full/10.1177/0956797611417632 “The Harvard Professor and the Bloggers,” by Noam Scheiber (The New York Times, 2023). https://www.nytimes.com/2023/09/30/business/the-harvard-professor-and-the-bloggers.html “They Studied Dishonesty. Was Their Work a Lie?” by Gideon Lewis-Kraus (The New Yorker, 2023). https://www.newyorker.com/magazine/2023/10/09/they-studied-dishonesty-was-their-work-a-lie “Evolving Patterns of Extremely Productive Publishing Behavior Across Science,” by John P.A. Ioannidis, Thomas A. Collins, and Jeroen Baas (bioRxiv, 2023). https://www.biorxiv.org/content/10.1101/2023.11.23.568476v1.full.pdf “Hindawi Reveals Process for Retracting More Than 8,000 Paper Mill Articles,” (Retraction Watch, 2023). https://retractionwatch.com/2023/12/19/hindawi-reveals-process-for-retracting-more-than-8000-paper-mill-articles/ “Exclusive: Russian Site Says It Has Brokered Authorships for More Than 10,000 Researchers,” (Retraction Watch, 2019). https://retractionwatch.com/2019/07/18/exclusive-russian-site-says-it-has-brokered-authorships-for-more-than-10000-researchers/ “How Many Scientists Fabricate and Falsify Research? A Systematic Review and Meta-Analysis of Survey Data,” by Daniele Fanelli (PLOS One, 2009). https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0005738
Some of the biggest names in behavioral science stand accused of faking their results. Last year, an astonishing 10,000 research papers were retracted. We talk to whistleblowers, reformers, and a co-author who got caught up in the chaos. (Part 1 of 2) SOURCES:Max Bazerman, professor of business administration at Harvard Business School.Leif Nelson, professor of business administration at the University of California, Berkeley Haas School of Business.Brian Nosek, professor of psychology at the University of Virginia and executive director at the Center for Open Science.Joseph Simmons, professor of applied statistics and operations, information, and decisions at the Wharton School at the University of Pennsylvania.Uri Simonsohn, professor of behavioral science at Esade Business School.Simine Vazire, professor of psychology at the University of Melbourne and editor-in-chief of Psychological Science. RESOURCES:"More Than 10,000 Research Papers Were Retracted in 2023 — a New Record," by Richard Van Noorden (Nature, 2023)."Data Falsificada (Part 1): 'Clusterfake,'" by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2023)."Fabricated Data in Research About Honesty. You Can't Make This Stuff Up. Or, Can You?" by Nick Fountain, Jeff Guo, Keith Romer, and Emma Peaslee (Planet Money, 2023).Complicit: How We Enable the Unethical and How to Stop, by Max Bazerman (2022)."Evidence of Fraud in an Influential Field Experiment About Dishonesty," by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Data Colada, 2021)."False-Positive Psychology: Undisclosed Flexibility in Data Collection and Analysis Allows Presenting Anything as Significant," by Joseph Simmons, Leif Nelson, and Uri Simonsohn (Psychological Science, 2011). EXTRAS:"Why Do We Cheat, and Why Shouldn't We?" by No Stupid Questions (2023)."Is Everybody Cheating These Days?" by No Stupid Questions (2021).
Grace and David talk about fudging data, data illiteracy, misaligned incentives, and all the ways in which data is used and misused in science. Note: this will be our last episode. Goodhart's law (https://en.wikipedia.org/wiki/Goodhart's_law) My personal favorite Dilbert strips on Software Quality (https://medium.com/@nairgirish100/my-personal-favorite-dilbert-strips-on-software-quality-be90b46e2f04) Elisabeth Bik (https://en.wikipedia.org/wiki/Elisabeth_Bik) Homo economicus (https://en.wikipedia.org/wiki/Homo_economicus) Fabricated data in research about honesty. You can't make this stuff up. Or, can you? : Planet Money (https://www.npr.org/2023/07/27/1190568472/dan-ariely-francesca-gino-harvard-dishonesty-fabricated-data) Data Colada (https://datacolada.org/) [110] Data Falsificada (Part 2): "My Class Year Is Harvard" - Data Colada (https://datacolada.org/110) Max Bazerman's 2021 response to fraud evidence (http://datacolada.org/storage_strong/fraud.resonse.max_.8.13.21.pdf) Complicit (https://press.princeton.edu/books/hardcover/9780691236544/complicit) eLife (https://en.wikipedia.org/wiki/ELife) eLife Reviewed Preprints (https://elife-rp.msubmit.net/cgi-bin/main.plex?form_type=display_rev_instructions#process) Bad Pharma (https://en.wikipedia.org/wiki/Bad_Pharma) Significant (https://xkcd.com/882/) The Fall of a Superstar Psychologist (https://www.youtube.com/watch?v=Q3tSG8h_O3A)
Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.com SHOW NOTES: What if leadership did not require changing hearts and minds? What if you could make a big impact by making small adjustments that lead people to make better decisions, which created better outcomes? In this episode, I speak with decision-making and leadership expert Don Moore, Professor and Associate Dean at the Haas School of Business, about his latest book, Decision Leadership: Empowering Others to Make Better Choices. Don is on a mission to expand how we think of leadership. We discuss when to deliberate vs rely on intuition, how to get quality advice from experts, and ways to create more ethical organizations. It's not all happy talk: He lays the smack down on Malcolm Gladwell and cautions against the downsides that his field may unwittingly produce.Behavioral economics 101: major advancements since the field emerged in the 1990sWhy he wrote his new book3 “non-traditional acts” that Don argues should be included in the field of leadershipHow his message has been received by leadership scholarsThe upside – and risks -- of simple, cheap behavioral science interventions (example of overstated results with “belongingness interventions”)Skeptical? Run more experiments (and how to do them properly)!Be skeptical of grandiose claims – and make bets through “contingent contracts”The smackdown-breakdown on the usefulness of intuition, popularized in Malcolm Gladwell's bestseller, Blink.The value of deliberationThe strengths of algorithmic models – and how are they trainedMobs vs Crowds: How to get advice from others, without amplifying overestimationThe role leaders play setting – and designing -- the ethical toneDon's next inspiring challenge: “You can't pick the moment when greatness calls” BIO AND LINKS: Don Moore is Associate Dean for Academic Affairs and holds the Lorraine Tyson Mitchell Chair in Leadership at the Haas School of Business at the University of California at Berkeley. He received his bachelor's degree in Psychology from Carleton College and his Ph.D. in Organization Behavior from Northwestern University. His research interests include overconfidence, including when people think they are better than they actually are, when people think they are better than others, and when people are too sure they know the truth. His research has appeared in popular press outlets and academic journals, from Psychological Review to Harvard Business Review. Don is the author, with Max Bazerman, of Decision Leadership and the widely used textbook, Judgement in Managerial Decision Making. He teaches popular classes on managing organizations, negotiation, and decision making. He is only occasionally overconfident. Previous episode on 97% Effective, where Don and I discuss his Book, Perfectly Confident: https://stream.redcircle.com/episodes/06780ce7-2b31-422f-b5cf-4879c49aa4a5/stream.mp3Decision Leadership, the Book: https://yalebooks.yale.edu/book/9780300259698/decision-leadership/Haas Faculty Profile: https://haas.berkeley.edu/faculty/moore-don/LinkedIn: https://www.linkedin.com/in/don-moore-01725b/LearnMoore at the Moore Accuracy Lab at Berkeley Haas: http://learnmoore.org/about.html his self-aggrandizing autobiographical sketch)Hass Berkeley Executive Education programs: https://executive.berkeley.eduTop behavioral science books that have shaped the field: Thinking Fast and Slow (Kahneman); Predictably Irrational (Ariely); Decisive (Health & Health); Nudge (Thaler and Sunstein); Misbehaving (Thaler).Colin Kaepernick acts of protest – or leadership? https://www.youtube.com/watch?v=bBdoDOXMWkgBruce Friedrich shifts from activism to setting up the Good Food Institute: https://www.youtube.com/watch?v=sxXUWDt0MqwJessie Wisdom, Co-founder of Humu, on interventions: https://www.humu.com/team/jessie-wisdom“Behavioral Science BS” (Interview with Jason Hreha on 97% Effective: https://redcircle.com/shows/97-effective/ep/0310f040-0b91-4dce-901a-0c39433efb53Jason Hreha, applied behavioral scientist: https://www.thebehavioralscientist.com/aboutOverblown results? RCTs to Scale: Comprehensive Evidence From Two Nudge Units (Haas research): https://onlinelibrary.wiley.com/doi/abs/10.3982/ECTA18709Don's article on the lure of overconfident leaders: Leadership & Overconfidence, Behavioral Science and Policy: https://www.hbs.edu/faculty/Pages/item.aspx?num=62299
Learn more about Michael Wenderoth, Executive Coach: www.changwenderoth.comSHOW NOTES:Every day we're told to be more confident, and that confidence leads to success. Is that truth – or a comforting fantasy? It's true that under confidence can hold us back, that many leaders tend to be confident -- and that we promote and elect individuals who exude confidence. But there's substantial evidence that overconfidence can lead to poor decisions, weak governance, and deep downsides. So what's an honest, thoughtful self-doubting person -- who wants to rise, make an impact, steer their organization responsibly – supposed to do? I explore these questions with Don Moore, Professor of Leadership and Associate Dean at the Haas Berkeley School of Business. Don is the world expert on confidence and overconfidence, and author of the book, Perfectly Confident: Calibrating Your Decisions Wisely. We explore how to calibrate your confidence wisely -- and discuss practical strategies that can help good people get ahead, while elevating their work and life.“You can stay right, or you can stay married”It's easy to drink the cool-aid, so what to do instead Assuming that we are overconfident in all things is problematicTip: Gather information to know where you standA 1st year tradition at Stanford's Graduate School of Business that Don actually loves“Dispelling so many myths” and why Don wrote his bookThe takedown-breakdown: Does confidence cause success?Research: Simply visualizing positive outcomes “doesn't do jack” -- unless it encourages you to do thisBeware the siren song of happy talk and comforting liesFinding the middle wayA Haas principle: “Confidence without Attitude”What the research shows about how overconfidence manifests itself: overestimation, overplacement, overprecisionTop tip: “Keep track, keep score, and hold yourself to account”Explaining a nuanced concept: How to think in probability distributions and expected valuesHedging bets2 pure gold tips, based on research: How do I show up confident when I am not – or will be penalized as being weak or incompetent if I don't?Verbal vs nonverbal expressions of confidenceThe trap that leaders faceFindings on gender and culture differences in confidence and overconfidenceBetter ways to do research on self-doubtDon underscores 2 keys messages he wants you to take awayBIO AND LINKS:Don Moore is Associate Dean for Academic Affairs and holds the Lorraine Tyson Mitchell Chair in Leadership at the Haas School of Business at the University of California at Berkeley. He received his bachelor's degree in Psychology from Carleton College and his Ph.D. in Organization Behavior from Northwestern University. His research interests include overconfidence, including when people think they are better than they actually are, when people think they are better than others, and when people are too sure they know the truth. His research has appeared in popular press outlets and academic journals, from Psychological Review to Harvard Business Review. Don is the author, with Max Bazerman, of Decision Leadership and the widely used textbook, Judgement in Manageral Decision Making. He teaches popular classes on managing organizations, negotiation, and decision making. He is only occasionally overconfident.Perfectly Confident, the Book: https://www.harperacademic.com/book/9780063013902/perfectly-confident/Haas Faculty Profile: https://haas.berkeley.edu/faculty/moore-don/LinkedIn: https://www.linkedin.com/in/don-moore-01725b/LearnMoore at the Moore Accuracy Lab at Berkeley Haas: http://learnmoore.org/about.html (includes his Self-Aggrandizing Autobiographical sketch)Michael's article in HBR on the harsh reality of who gets promoted in most organizations: https://hbr.org/2016/04/great-leaders-embrace-office-politicsSelected Articles and Interviews in the popular and academic press:Don's article with Max Bazerman, Leadership & Overconfidence, Behavioral Science and Policy: https://www.hbs.edu/faculty/Pages/item.aspx?num=62299HBR interview: Confidence Doesn't Always Boost Performance: https://hbr.org/2020/11/confidence-doesnt-always-boost-performanceDon's research “The trouble with overconfidence” https://psycnet.apa.org/doiLanding?doi=10.1037%2F0033-295X.115.2.502Don's research on the effect of Verbal vs Nonverbal vs verbal expressions of confidence: https://psycnet.apa.org/record/2018-50999-001Don's research findings Overconfidence Across Cultures: https://www.researchgate.net/publication/328395167_Overconfidence_Across_CulturesThe consequences of voting for overconfident leaders: https://haas.berkeley.edu/faculty-spotlight/the-consequences-of-voting-for-over-confident-leaders-professor-don-moores-op-ed-gives-expert-insight-into-leadership-during-a-crisis/Twitter: https://twitter.com/donandrewmooreMichael's Book, Get Promoted: https://changwenderoth.com/#tve-jump-180481ecea3
Enron. Theranos. Purdue Pharma. Harvey Weinstein. The Nazis. Awful behavior abounds. The question is what do we do when we see it? Do we become a whistleblower or an enabler? Max Bazerman, a Professor of Business Administration at Harvard Business School and a behavorial ethicist, has written a new book entitled, “Complicit: How We … Continue reading EP 656 Avoiding Complicity in Wrongdoing →
Keith is joined by Harvard professor and the author of the new book, Complicit: How We Enable the Unethical and How to Stop. From Theranos, to police force protection to West Virginia men's basketball coach Bob Huggins recent comments on Cincinnati radio, Bazerman explains how we can be complicit in unethical behavior. Follow Keith on Twitter: @keithlaw Follow Max on Twitter: @BazermanMax Learn more about your ad choices. Visit megaphone.fm/adchoices
In this week's episode of the Mixtape with Scott, I interviewed Mike Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business School. Mike studies a variety of topics of high relevance to the underlying economic organization of the online sector, such as the design of online platforms, applied causal inference and data science. More to the point, his research helps organizations consume data or all types and produce insights that help them become more informed and about managerial obstacles and solutions. He is also the coauthor of "The Power of Experiments: Decision-Making in a Data Driven World" with Max Bazerman. This is part of my longer series on what I'm calling "economists in tech", which includes my interviews with:* Susan Athey (first chief economist at Microsoft, John Bates Clark award winner, and much more)* Michael Schwarz (current Microsoft chief economist), * John List (former chief economists at Uber and Lyft), * Chris Nosko (VP Head of Science and Analytics at Uber), * Kyle Kretschman (Head of Economics at Spotify),* Ronnie Kohavi (computer scientist with a long career in tech spanning decades, early promoter of A/B testing)This series is, I hope, particularly relevant to those PhD economists and adjacent workers, like data scientists and machine learners, within tech, but also those outside of tech wanting to learn more about the long story of the demand for and supply of PhD economists in tech — which I consider to be the result of a very disruptive, particularly important, technological shift that increased the value of the work that PhD economists do and can do, causing a long march of PhD economists into industry (which is likely to continue growing for a while). Which is itself part of my long term project to collect interviews that when pieced together in the longrun help tell at least a small sliver of the oral history of the last 50 years of economists across many disciplines, many parts of the world, many types of work, many departments, and beneath many influential watershed people and movements that I consider to be particularly interesting (to me). But in many ways, the oral history element, while meaningful to me, is also a convenient hook for me to listen to and help broadcast the personal stories of real people. Real people matter, and their stories matter, not because of how they connect to some larger thing, but as people in and of themselves. And as I say often at the start of each podcast, I am firmly in the camp of those who believe that we navigate our own historical lives through stories, and for many of us, that includes the personal stories of others. These stories, as I call them, function as models that help us understand ourselves as well as compasses as we try to plot out where we are in our journeys, and inform our decision making under uncertainty as we try to navigate our lives in a way that is consistent with our values and help us find our place in society. So thanks for tuning in! I hope you find this interview with Mike illuminating. Scott's Substack is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.Opening music by Wes Cunningham. Get full access to Scott's Substack at causalinf.substack.com/subscribe
In this episode of Gathering The Kings, Chaz Wolfe is joined by Michael Pink, a king in real estate. Michael and Chaz discuss perspective and regret in business and the role each plays in success. In this episode, we'll explore the importance of being open to experience and following your specific interests. Michael shares his decades of experience in successes and failures to offer tips to listeners looking to break 7-figures. Listen and start growing your kingdom now!During this episode, you will learn about:[1:54] Introduction to Michael and his background in business. [4:11] How Michael got started in business.[8:24] Why following your interests is important.[14:57] Michael's message to fellow business owners.[15:54] Bad decisions Michael made in business [20:01] Good decisions he's made along the way.[28:33] What metrics to track to measure success. [32:01] Intentionally networking with other entrepreneurs.[33:25] What Michael would do if he lost everything. [34:33] How to connect with Michael[35:27] More information on Gathering The Kings roundtable mastermind group Notable Quotes(9:00) "I didn't declare a major in college; I was interested in everything. But it's something people are interested in now because it means you have a broad perspective of the world." -Michael Pink. (10:18) "Go to work for somebody, learn on their dime, and then go work for somebody else if you want." -Michael Pink (13:20) "Try something out and see what you like. Then, if it's possible, spend time working on it. It's cliche, I know, but it holds true." -Michael Pink.(18:50) "There's a couple ways you can educate yourself. You can figure it out by yourself, or you can learn from those who already know how to do it." -Michael Pink.(26:20) "As the entrepreneur, to press into our businesses, especially when it's hard, we have to do things that aren't every day and pull on those strings inside us that touch our purpose." -Chaz Wolfe.(26:50) "We have to remind ourselves why we do what we do, and we have to remind ourselves of that constantly." -Chaz Wolfe.Book Recommendations:Negotiating Rationally by Max Bazerman:https://www.amazon.com/Negotiating-Rationally-Max-H-Bazerman/dp/0029019869Let's Connect!Michael Pink:Website: https://www.iiconline.orgWebsite: https://www.maprealestate.com LinkedIn: https://www.linkedin.com/in/michaelpink/Facebook: https://www.facebook.com/MaprealestateChicago?ref=hlTwitter: https://twitter.com/MAPChicagoREChaz Wolfe (Host): Website: www.gatheringthekings.comFacebook: https://www.facebook.com/chazwolfe/Instagram: https://www.instagram.com/gatheringthekings/LinkedIn: https://www.linkedin.com/in/chaz-wolfe-86767054/TikTok: https://www.tiktok.com/@chazwolfe_kingsIf you liked this episode, please SUBSCRIBE to the podcast and drop us a FIVE-STAR REVIEW. We appreciate you, and your support enables us to keep bringing you the goods on the show!
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/dan-hills-eq-spotlight
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com.
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/economics
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/law
Today I talked to Max Bazerman about his book Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022). Remember Saturday Night Live's satirical TV spot for Ivanka Trump's perfume, Complicit? Talk about a timely topic. In what is Bazerman's third book on ethics, the focus is on the people who surround an “evil” doer and enable or allow harmful behavior to occur. From the implosion of FTX under the funky leadership of Sam Bankman-Fried, to Elizabeth Holes at Theranos or Purdue Pharma and the Sacklers, there is always a large supporting cast of those who trade on privilege, defer to authority, or have their trust exploited. Indeed, in this interview Bazerman touches on seven different profiles in complicity that serve as a counterpoint to JFK's book, Profiles in Courage. What solutions does Bazerman offer? Besides changing the culture of an institution or company, one particular way forward is to amass co-whistleblowers by creating “informal escrows” so that the victims of perpetrators like Harvey Weinstein don't have to go it alone in raising what might politely be called “legitimate concerns.” Max Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. Besides being the author of books like Blind Spots and Decision Leadership and an expert on the art of negotiations, he describes himself as a “gritty city kid from Pittsburgh.” Dan Hill, PhD, is the author of ten books and leads Sensory Logic, Inc. (https://www.sensorylogic.com). His newest book is Emotionomics 2.0: The Emotional Dynamics Underlying Key Business Goals. To check out his related “Dan Hill's EQ Spotlight” blog, visit https://emotionswizard.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
Max Bazerman, Professor at Harvard Business School, is a best-selling author, globally sought-after consultant, and recipient of the Lifetime Achievement Award presented by the Academy of Management.
This presentation is based on Max Bazerman's book by the same name as the title of the talk (Harper Business, 2020): Every day, you make hundreds of decisions. They're largely personal, but these choices have an ethical component as well; you value certain principles and ends over others. Better, Not Perfect provides a prescriptive roadmap on how to maximize the pleasure and minimize pain that you create. Melding philosophy and psychology, participants will leave this session with an audit of how they can achieve their maximum sustainable level of goodness.View the original talk and video here.Effective Altruism is a social movement dedicated to finding ways to do the most good possible, whether through charitable donations, career choices, or volunteer projects. EA Global conferences are gatherings for EAs to meet.Effective Altruism is a social movement dedicated to finding ways to do the most good possible, whether through charitable donations, career choices, or volunteer projects. EA Global conferences are gatherings for EAs to meet. You can also listen to this talk along with its accompanying video on YouTube.
Today's special episode of the Passion Struck podcast highlights some of our best interviews from 2022, showcasing the power of intentional behavior change. There is growing interest in the intersection of neuroscience, behavior science, and alternative health. By studying these fields together, we can better understand the various factors influencing our behavior and well-being and develop more effective approaches to promoting health and reducing suffering. The Power of Intentional Behavior Change Show Notes Today's episode unites a world-class interdisciplinary team of academic and healthcare experts to advance the science, research, and practice of intentional behavior change, including Katy Milkman, Don Moore, Cassie Holmes, Max Bazerman, Ayelet Fishbach, Jonah Berger, Sara Mednick David Vago, Jordyn Feingold, Scott Barry Kaufman, Kara Fitzgerald, Dominic D'Agostino, Cynthia Li, and Chris Palmer. By integrating their insights from these fields, we may be able to develop more comprehensive and effective strategies for improving health and quality of life. Full show notes and resources can be found here: https://passionstruck.com/the-power-of-intentional-behavior-change/ Brought to you by American Giant. --► For information about advertisers and promo codes, go to: https://passionstruck.com/deals/ --► Prefer to watch this interview: https://youtu.be/LaMgOTvmwgE Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally! --► Subscribe to Our YouTube Channel Here: https://www.youtube.com/c/JohnRMiles Want to find your purpose in life? I provide my six simple steps to achieving it - passionstruck.com/5-simple-steps-to-find-your-passion-in-life/ Episode 155 with Dr. Katy Milkman: https://passionstruck.com/katy-milkman-behavior-change-for-good/ Episode 123 with Dr. David Vago: https://passionstruck.com/dr-david-vago-on-self-transcendence/ Episode 185 with Dr. Cassie Holmes: https://passionstruck.com/cassie-holmes-happier-hour-time-management/ Episode 227 with Dr. Jonah Berger: https://passionstruck.com/jonah-berger-the-catalyst-remove-change-barriers/ Episode 176 with Dr. Ayelet Fishbach: https://passionstruck.com/ayelet-fishbach-get-it-done-find-the-fun-path/ Episode 194 with Dr. Max Bazerman and Dr. Don Moore: https://passionstruck.com/max-bazerman-don-moore-better-choices/ Episode 188 with Dr. Scott Barry Kaufman and Dr. Jordyn Feinbold: https://passionstruck.com/jordyn-feingold-scott-barry-kaufman-chose-growth/ Episode 161 with Dr. Sara Mednick: https://passionstruck.com/sara-mednick-recharge-your-brain-body/ Episode 182 with Dr. Dominic D'Agostino: https://passionstruck.com/dr-dominic-dagostino-on-metabolic-health/ Episode 174 with Dr. Kara Fitzgerald: https://passionstruck.com/dr-kara-fitzgerald-become-younger-you/ Episode 216 with Dr. Chris Plamer: https://passionstruck.com/dr-chris-palmer-brain-energy-mental-health/ Episode 228 with Dr. Cynthia Li: https://passionstruck.com/dr-cynthia-li-on-intuitive-healing-using-qigong/ ===== FOLLOW ON THE SOCIALS ===== * Instagram: https://www.instagram.com/passion_struck_podcast * Facebook: https://www.facebook.com/johnrmiles.c0m Learn more about John: https://johnrmiles.com/
Hosted by Andrew Keen, Keen On features conversations with some of the world's leading thinkers and writers about the economic, political, and technological issues being discussed in the news, right now. In this episode, Andrew is joined by Max Bazerman, author of Complicit: How We Enable the Unethical and How to Stop. Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. He is the author of many books, including Blind Spots: Why We Fail to Do What's Right and What to Do about It (with Ann E. Tenbrunsel) (Princeton), Decision Leadership (with Don A. Moore), Better, Not Perfect, and The Power of Noticing. He lives in Cambridge, Massachusetts, with his spouse, Marla. Learn more about your ad choices. Visit megaphone.fm/adchoices
Second City Works presents "Getting to Yes, And" on WGN Plus
Kelly connects with legendary Harvard professor Max Bazerman to talk about his new book: “Complicit: How We Enable the Unethical and How to Stop.” “When we collaborate with people who act in egregious ways, we are complicit in their harm.” “Silence is an action. Blindly deferring to authority can lead to complicity.” “Loyalty describes the best […]
In this episode of the Leading Transformational Change podcast, your host Tobias Sturesson brings back a conversation that many new listeners may not have heard. In this insightful interview with ethics professor and author Ann Tenbrunsel, from almost two years ago (November 2020), they discuss whether we truly are as values-driven as we think, and why we make bad decisions even when we might have good intentions. Ann Tenbrunsel is the David E. Gallo Professor of Business Ethics at the University of Notre Dame. Her research focuses on the psychology of ethical decision making and examining why we behave unethically, despite our best intentions. Ann is the author, co-author, or co-editor of six books on this topic including Blind Spots (with Max Bazerman), Behavioral Ethics: Shaping an Emerging Field (with David De Cremer), and Codes of Conduct: Behavioral Research into Business Ethics (with David Messick). Her research has been featured on NPR, Harvard Business Review, New York Times, and many other major publications. Duration: 42:04
We find it easy to condemn wrongdoers, after they've been called out. But why do we often let unethical behavior occur around us, and not speak out? If we take a step back from the idea of there being one “bad apple”, we realize that with any wrongdoing, there is a collection of people who have been complicit in the behavior. Why is there so much fear about speaking up? “We've created too much fear in speaking up, when in fact, there's so much value in avoiding harm in that process.“ ~ Max Bazerman Our fascinating conversation with Max Bazerman aligns with the publication of his excellent new book, “Complicit: How We Enable the Unethical and How to Stop”. Our discussion is rich with insight, in particular we delve into the reason that we hold people, including ourselves, more responsible for errors of commission than omission. So how can we avoid errors of omission? Max Bazerman is a world famous behavioral scientist. He is the Jesse Isidor Straus Professor of Business Administration at the Harvard Business School and the Co-Director of the Center for Public Leadership at the Harvard Kennedy School. He is the author, co-author, or co-editor of twenty books and over 200 research articles and chapters. His awards include an honorary doctorate from the University of London and both the Distinguished Educator Award and the Distinguished Scholar Award from the Academy of Management. Over the years, Max has brought focus to the areas of decision making and ethics. Having been on the show before, we were delighted to welcome Max back to Behavioral Grooves once again. We hope you enjoy this episode of Behavioral Grooves. If you do, please write a review or share with a friend on Apple Podcasts. Thanks, listeners! Topics (3:16) What does it mean to be complicit? (13:02) How errors of omission play an under-rated role in complicit behavior. (18:21) How to move away from the idea that there is one bad apple? (21:48) Unethical behavior goes unnoticed when it happens gradually. (23:14) Do we legitimize unethical behavior in our leaders? (25:51) Do employees need to be made to care about unethical behavior or do they need to demand ethical behavior from employees? (27:26) When complicitors are engaged in illegal behavior. (29:29) How can we hold people accountable for their bad behavior? (37:33) Max's personal story of being complicit. (39:31) Are there new norms on data collection that can eliminate fraud? (42:23) Dolly Chugh's question for Max. (46:11) How can we all become better people? (49:05) What music does Max enjoy? © 2022 Behavioral Grooves Links Max Bazerman's book: “Complicit: How We Enable the Unethical and How to Stop”: https://amzn.to/3UKjfNJ Episode 196, Living Happier By Making the World Better with Max Bazerman: https://behavioralgrooves.com/episode/living-happier-by-making-the-world-better-with-max-bazerman/ Episode 325, Dolly Chugh: Can You Unlearn History And Still Love Your Country? With Dolly Chugh: https://behavioralgrooves.com/episode/dolly-chugh/ Bobo Doll Experiments: https://www.simplypsychology.org/bobo-doll.html Episode 247, Stanford Prison Experiment, 50 Years On: What Have We Really Learnt? With Dr Philip Zimbardo: https://behavioralgrooves.com/episode/stanford-prison-experiment/ Heroic Imagination Society: https://www.heroicimagination.org/ Musical Links Bob Dylan “Blowin' in the wind”: https://www.youtube.com/watch?v=MMFj8uDubsE
Countless people knew what Harvey Weinstein, Elizabeth Holmes, and the Catholic Church were doing – but remained silent. Why do good people allow the horrific behavior of others?
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/political-science
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/sociology
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/psychology
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world.
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/economics
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/law
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/finance
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices
It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Adam Neumann, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit: How We Enable the Unethical and How to Stop (Princeton UP, 2022), Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more. Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity. By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/book-of-the-day
Learning ALL the parts of our country's history can be very uncomfortable. Not just in the US, but around the world, there are usually very dark parts of our past that many of us would rather brush over because it doesn't marry up with the sterilized version of what we were taught when we were younger. While many of us are willing to take the next step, to unlearn our history and dismantle the unjust systems that our forebears built, few of us actually know how to go about it effectively. Our wonderful guest on this episode, Dolly Chugh admits to her own story of how she inadvertently taught her kids a polished version of history. And in her own personal reckoning around this experience, wrote the book that she found herself needing to read. And we are delighted to be talking with her about “A More Just Future: Psychological Tools for Reckoning with Our Past and Driving Social Change” because it is now a valuable tool for all of us. Dolly Chugh is a Harvard educated, award-winning social psychologist at the NYU Stern School of Business, where she is an expert researcher in the psychology of good people. We've previously had Dolly on the show but we are thrilled to welcome her back to discuss her brand new book. Topics (2:07) How Little House On The Prairie led Dolly to write A More Just Future. (9:24) Behavioral History - the new way of looking at the past? (11:10) Why do we find it so difficult to talk about the dark parts of our history? (14:08) How “dressing for the weather” can help us deal with our emotional responses. (17:56) What other countries can teach the US about our response to history.. (19:37) How a Paradox Mindset can help us sit with uncomfortable truths. (23:28) How does Dolly feel about America after writing the book? (26:12) How do we move forward to a more just future? (29:28) Unlearning our past is simple but not easy. (31:49) Why is George Takei a gritty patriot? (37:51) What is belief grief? (39:42) How psychological distance creates a “long time ago illusion”. (41:37) Using music to anchor us in time. (44:52) What question Dolly would ask Max Bazerman? (47:54) Grooving Session with Tim and Kurt discussing A More Just Future. If you are a regular listener to Behavioral Grooves, please consider donating to our work through Patreon. Writing a review of the podcast is also a great way to share your appreciation with other listeners. © 2022 Behavioral Grooves Links Dolly's book “A More Just Future: Psychological Tools for Reckoning with Our Past and Driving Social Change “: https://amzn.to/3Cgs9eq Episode 230, How Good People Fight Bias with Dolly Chugh: https://behavioralgrooves.com/episode/how-good-people-fight-bias/ Dolly's TED Talk: “How to let go of being a "good" person — and become a better person”: https://www.ted.com/talks/dolly_chugh_how_to_let_go_of_being_a_good_person_and_become_a_better_person?language=en Episode 280, Do We Judge Others By The Way They Speak? | Katherine Kinzler PhD: https://behavioralgrooves.com/episode/judging-by-the-way-others-speak/ Historiography: https://en.wikipedia.org/wiki/Historiography Dan Gilbert “Stumbling on Happiness”: https://amzn.to/3zdV4iD Episode 321, Robert Livingston: How To Have A Conversation About Racism: https://behavioralgrooves.com/episode/a-conversation-about-racism/ Angela Duckworth “Grit: The Power of Passion and Perseverance”: https://amzn.to/3suuRZh “Construal-Level Theory of Psychological Distance” Yaacov Trope and Nira Liberman (2011): https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3152826/ Max Bazerman “Complicit: How We Enable the Unethical and How to Stop”: https://amzn.to/3TSE7lB Episode 232: Katy Milkman: How to Make Healthy Habits that Actually Last: https://behavioralgrooves.com/episode/katy-milkman-habits-that-last/ Behavioral Grooves Patreon: https://www.patreon.com/behavioralgrooves Musical Links Bob Marley “Buffalo Soldier”: https://www.youtube.com/watch?v=S5FCdx7Dn0o Hamilton “Alexander Hamilton”: https://www.youtube.com/watch?v=VhinPd5RRJw In the Heights “No Me Diga”: https://www.youtube.com/watch?v=UrFH772ytzM Louis Armstrong “Hello Dolly”: https://www.youtube.com/watch?v=l7N2wssse14
Max Bazerman and Don Moore join me on Passion Struck with John R. Miles to discuss their new book, Decision Leadership: Empowering Others to Make Better Choices. Max Bazerman and Don Moore helped birth behavioral economics. This book is a fresh perspective on how decisions are made through the lens of leadership. Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at the Harvard Business School. Max is the author or co-author of 13 books (including Complicit, in press, Better, Not, Perfect, 2020; the eighth edition of Judgment in Managerial Decision Making [with Don A. Moore], 2013, Blind Spots [with Ann Tenbrunsel], 2011, and Negotiation Genius [with Deepak Malhotra], 2007. Don A. Moore is Associate Dean for Academic Affairs and holds the Lorraine Tyson Mitchell Chair in Leadership at the Haas School of Business at the University of California at Berkeley. He is the author of Judgment in Managerial Decision Making (also with Max Bazerman) and Perfectly Confident. -►Purchase Decision Leadership: https://amzn.to/3UDCt8B (Amazon Link) -► Get the full show notes for all resources from today's episode: --► Prefer to watch this interview: --► Subscribe to Our YouTube Channel Here: https://www.youtube.com/c/JohnRMiles --► Subscribe to the Passion Struck Podcast: https://podcasts.apple.com/us/podcast/passion-struck-with-john-r-miles/id1553279283 Thank you, Dry Farm Wines and Indeed, For Your Support Dry Farm Wines have No Chemical Additives for Aroma, Color, Flavor, or Texture Enhancement. Dry Farm Wines - The Only Natural Wine Club That Goes Above and Beyond Industry Standards. For Passion Struck listeners: Dry Farm Wines offers an extra bottle in your first box for a penny (because it's alcohol, it can't be free). See all the details and collect your wine at https://www.dryfarmwines.com/passionstruck/. In this episode, Max Bazerman and Don Moore Discuss Their New Book, Decision Leadership: We discuss how behavior science can be applied to creating organizations that are decision factories where influential leaders become decision architects helping those around them to make wise ethical choices consistent with their values and those of the organizations they work in. Where to Find Max Bazerman Website: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6420 Twitter: https://twitter.com/BazermanMax Instagram: https://www.instagram.com/maxbazerman/ Where to Find Don Moore Website: https://haas.berkeley.edu/faculty/moore-don/ Twitter: https://twitter.com/donandrewmoore LinkedIn: https://www.linkedin.com/in/don-moore-01725b/ -- John R. Miles is the CEO, and Founder of PASSION STRUCK®, the first of its kind company, focused on impacting real change by teaching people how to live Intentionally. He is on a mission to help people live a no-regrets life that exalts their victories and lets them know they matter in the world. For over two decades, he built his own career applying his research of passion-struck leadership, first becoming a Fortune 50 CIO and then a multi-industry CEO. He is the executive producer and host of the top-ranked Passion Struck Podcast, selected as one of the Top 50 most inspirational podcasts in 2022. Learn more about John: https://johnrmiles.com/ ===== FOLLOW JOHN ON THE SOCIALS ===== * Twitter: https://twitter.com/Milesjohnr * Facebook: https://www.facebook.com/johnrmiles.c0m * Medium: https://medium.com/@JohnRMiles * Instagram: https://www.instagram.com/john_r_miles * LinkedIn: https://www.linkedin.com/in/milesjohn/ * Blog: https://johnrmiles.com/blog/ * Instagram: https://www.instagram.com/passion_struck_podcast * Gear: https://www.zazzle.com/store/passion_sruck_podcast
Psychology and neuroscience have proven that our minds do things on autopilot. These shortcuts (or heuristics) are laden with unconscious biases, which are juxtaposed to our self identity as a “good” person; one that isn't racist, sexist or homophobic. Dolly Chugh believes we should set a higher standard for ourselves by being good-ish people. By implementing a Growth Mindset, a concept pioneered by Carol Dweck, we don't hang on too tightly to our identity. We learn to change, and to be taught and to grow. Dolly Chugh is an award-winning associate professor and social psychologist at the Stern School of Business at New York University. Her research focuses on the “psychology of good people”. How and why most of us, however well-intended, are still prone to race and gender bias, as well as what she calls “bounded ethicality.” Kurt and Tim sat down with Dolly for this episode in Spring 2021 to talk about the concept of “good-ish” which is a central theme to her book The Person You Mean to Be: How Good People Fight Bias. In subsequent episodes we have referenced Dolly's interview and work many times, so we wanted to republish her episode so you can enjoy listening to her insights again. In our conversation with Dolly we learn about her beautiful analogy of headwinds and tailwinds that describe the invisible biases and systemic issues that many people in our world face. She explains the “Hmmm Framework” that she came up with after the January 6th Attack on the Capitol. And, of course, we discuss music and how Dolly incorporates it into her teaching and her writing. In our focused Grooving Session, Tim and Kurt extract the meaningful ways that we can apply Dolly's work into our everyday lives. We summarize the key parts of our interview with her and how we can each challenge ourselves to find our good-ish groove! What You Will Learn from Dolly Chugh (2:41) Speed round questions (4:12) What is the difference between good and good-ish? (9:09) Why is a growth mindset so difficult? (12:28) Why we should integrate psychology more into our educational and political systems (15:48) How systemic racism and unconscious bias are related (29:12) Hmmm Framework and thought experiments (34:04) How do we discover our own blind spots? (38:58) How Dolly incorporates music into her teaching and writing (43:21) Applications from our interview with Dolly in our Grooving Session: Step back and be intentional, use “when...then…” statements. Don't hold on so tightly to our identity and the status quo. Thought experiments to unveil our own ignorance. The Harvard Implicit Association Test (IAT). Self audit - look at our library, our magazines, our TV shows, what we talk about with friends. How are we showing up in the world? Are we being intentional with where we put our effort? © 2022 Behavioral Grooves Links Dolly Chugh: http://www.dollychugh.com/about-dolly Dolly Chugh, The Person You Mean to Be: How Good People Fight Bias https://amzn.to/35tGwMe Carol Dweck, Mindset, The New Psychology of Success https://amzn.to/3wDv10I Episode 196: Living Happier By Making the World Better with Max Bazerman https://behavioralgrooves.com/episode/living-happier-by-making-the-world-better-with-max-bazerman/ Mahzarin Banaji https://psychology.fas.harvard.edu/people/mahzarin-r-banaji Molly Kern https://www.molly-kern.com/ Happy Days https://www.youtube.com/watch?v=Ee0gziqT2Yk&ab_channel=ChiefScheiderChiefScheider Grey's Anatomy https://youtu.be/dSGLObjyFvA Steve Martin and Nuala Walsh, Episode 209: GAABS and Improving the Future for Every Applied Behavioral Scientist https://behavioralgrooves.com/episode/improving-the-future-for-every-applied-behavioral-scientist/ Katy Milkman, How to Change https://amzn.to/3wDZHzc Confronting the legacy of housing discrimination https://www.cbs.com/shows/cbs_this_morning/video/vLnaRgBIed_ph_NxZa2ZaivfdC_FeD1f/white-americans-confront-legacy-of-housing-discrimination/ Harvard Implicit Association Test https://implicit.harvard.edu/implicit/ Alec Lacamoire https://en.wikipedia.org/wiki/Alex_Lacamoire Lake Wobegon Effect https://en.wikipedia.org/wiki/Lake_Wobegon Episode 214: Observing the Non-Obvious: How to Spot Trends Around You with Rohit Bhargava https://behavioralgrooves.com/episode/the-non-obvious-rohit-bhargava/ Musical Links Hamilton “Alexander Hamilton” https://youtu.be/VhinPd5RRJw In the Heights “Blackout” https://youtu.be/T0V2cCjf1Tk Something Rotten! “A Musical” https://youtu.be/1KFNcy9VjQI Bruno Mars “The Lazy Song” https://youtu.be/fLexgOxsZu0 38 Special “Hold On Loosely” https://www.youtube.com/watch?v=vJtf7R_oVaw Buffalo Springfield “For What It's Worth” https://youtu.be/80_39eAx3z8
Summary: In this episode of Gathering The Kings, Chaz Wolfe is joined by Michael Pink, a king in real estate. Michael and Chaz discuss perspective and regret in business and the role each plays in success. In this episode, we'll explore the importance of being open to experience and following your specific interests. Michael shares his decades of experience in successes and failures to offer tips to listeners looking to break 7-figures. Listen and start growing your kingdom now! During this episode, you will learn about: [1:10] Introduction to Michael and his background in business. [4:30] How Michael got started in business. [9:00] Why following your interests is important. [12:40] Michael's message to fellow business owners. [16:10] Bad decisions Michael made in business [20:40] Good decisions he's made along the way. [28:50] What metrics to track to measure success. [32:10] Intentionally networking with other entrepreneurs. [34:05] What Michael would do if he lost everything. Notable Quotes (9:00) "I didn't declare a major in college; I was interested in everything. But it's something people are interested in now because it means you have a broad perspective of the world." -Michael Pink. (10:18) "Go to work for somebody, learn on their dime, and then go work for somebody else if you want." -Michael Pink (13:20) "Try something out and see what you like. Then, if it's possible, spend time working on it. It's cliche, I know, but it holds true." -Michael Pink. (18:50) "There's a couple ways you can educate yourself. You can figure it out by yourself, or you can learn from those who already know how to do it." -Michael Pink. (26:20) "As the entrepreneur, to press into our businesses, especially when it's hard, we have to do things that aren't every day and pull on those strings inside us that touch our purpose." -Chaz Wolfe. (26:50) "We have to remind ourselves why we do what we do, and we have to remind ourselves of that constantly." -Chaz Wolfe. Book Recommendations: https://www.amazon.com/Negotiating-Rationally-Max-H-Bazerman/dp/0029019869/ref=asc_df_0029019869/?tag=hyprod-20&linkCode=df0&hvadid=312175933381&hvpos=&hvnetw=g&hvrand=14880865554637680470&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9009745&hvtargid=pla-488065314642&psc=1&tag=&ref=&adgrpid=60258871817&hvpone=&hvptwo=&hvadid=312175933381&hvpos=&hvnetw=g&hvrand=14880865554637680470&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9009745&hvtargid=pla-488065314642 (Negotiating Rationally) by Max Bazerman Let's Connect! Michael Pink Website: https://www.iiconline.org (https://www.iiconline.org) Website: https://www.maprealestate.com/map-real-estate-chicago-illinois/ (https://www.maprealestate.com/map-real-estate-chicago-illinois/) LinkedIn: https://www.linkedin.com/in/michaelpink/ (https://www.linkedin.com/in/michaelpink/) Facebook: https://www.facebook.com/MaprealestateChicago?ref=hl (https://www.facebook.com/MaprealestateChicago?ref=hl) Twitter: https://twitter.com/MAPChicagoRE (https://twitter.com/MAPChicagoRE) If you liked this episode, please SUBSCRIBE to the podcast and drop us a FIVE-STAR REVIEW. We appreciate you, and your support enables us to keep bringing you the goods on the show!
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In The Power of Experiments: Decision Making in a Data-Driven World (MIT Press, 2021), Michael Luca and Max Bazerman explain the importance of experiments for decision-making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader's toolkit. In this show, Peter Lorentzen interviews economist Michael Luca about this new book on how organizations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. Michael Luca, a professor of business administration at Harvard University, is an expert on the design of online platforms and the use of data to inform managerial and policy decision-making. Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new digital economy-focused Master's program in Applied Economics. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/public-policy
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In The Power of Experiments: Decision Making in a Data-Driven World (MIT Press, 2021), Michael Luca and Max Bazerman explain the importance of experiments for decision-making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader's toolkit. In this show, Peter Lorentzen interviews economist Michael Luca about this new book on how organizations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. Michael Luca, a professor of business administration at Harvard University, is an expert on the design of online platforms and the use of data to inform managerial and policy decision-making. Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new digital economy-focused Master's program in Applied Economics. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/economics
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In The Power of Experiments: Decision Making in a Data-Driven World (MIT Press, 2021), Michael Luca and Max Bazerman explain the importance of experiments for decision-making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader's toolkit. In this show, Peter Lorentzen interviews economist Michael Luca about this new book on how organizations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. Michael Luca, a professor of business administration at Harvard University, is an expert on the design of online platforms and the use of data to inform managerial and policy decision-making. Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new digital economy-focused Master's program in Applied Economics. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In The Power of Experiments: Decision Making in a Data-Driven World (MIT Press, 2021), Michael Luca and Max Bazerman explain the importance of experiments for decision-making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader's toolkit. In this show, Peter Lorentzen interviews economist Michael Luca about this new book on how organizations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. Michael Luca, a professor of business administration at Harvard University, is an expert on the design of online platforms and the use of data to inform managerial and policy decision-making. Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new digital economy-focused Master's program in Applied Economics. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In The Power of Experiments: Decision Making in a Data-Driven World (MIT Press, 2021), Michael Luca and Max Bazerman explain the importance of experiments for decision-making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader's toolkit. In this show, Peter Lorentzen interviews economist Michael Luca about this new book on how organizations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. Michael Luca, a professor of business administration at Harvard University, is an expert on the design of online platforms and the use of data to inform managerial and policy decision-making. Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new digital economy-focused Master's program in Applied Economics. Learn more about your ad choices. Visit megaphone.fm/adchoices
Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you've probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In The Power of Experiments: Decision Making in a Data-Driven World (MIT Press, 2021), Michael Luca and Max Bazerman explain the importance of experiments for decision-making in a data-driven world. Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader's toolkit. In this show, Peter Lorentzen interviews economist Michael Luca about this new book on how organizations—including Google, StubHub, Airbnb, and Facebook—learn from experiments in a data-driven world. Michael Luca, a professor of business administration at Harvard University, is an expert on the design of online platforms and the use of data to inform managerial and policy decision-making. Host Peter Lorentzen is an Associate Professor in the Department of Economics at the University of San Francisco, where he leads a new digital economy-focused Master's program in Applied Economics. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Ich, Andi Schrader, weiss, dass es durchaus schwierig sein kann, in dem stetig wachsenden Angebot an Literatur zum Thema Verhandlungsführung noch durchzublicken. Außerdem ist selber lesen ja gerade erst wieder dabei zu trenden. Blinkist und getabstract sei dank. Diese nutze ich nämlich, um mir einen Vorgeschmack zu verschaffen, was mich in den Büchern meiner Wahl erwarten könnte. Gefällt mir, was ich dort lese, höre ich mir das Hörbuch auf Audible oder Spotify an. Habe ich das Gefühl, dass ich mehrere Stellen wiederholen sollte, besorge ich mir das Buch und arbeite es durch. Diese Vorgehensweise darf gerne kopiert werden. Und was machst Du, wenn Du merkst, dass da bei Dir noch Luft nach oben ist – Du holst Dir wen dazu, der Ahnung hat. Ich suche mir dann meisten gerne Menschen, die zum einen Ahnung haben, und zum anderen auch nicht davor zurückschrecken ein wenig mit mir zu diskutieren. Mr. Evidenzbasiert – Andreas Winheller, das wandelnde Verhandlungs-Wikipedia, wie ich ihn gerne nenne – schreckt definitiv nicht davor zurück. Und das ist einer der Gründe, weshalb er auch diesmal wieder mit von der Partie ist. „Ein Genie ist eine Person mit überragender schöpferischer Geisteskraft“ – so definiert Wikipedia dieses Wort, das 50% des heutigen Buchtitels ausmacht. Max Bazerman und Deepak Malhotra schafften 2007 ein Werk, welches, ebenso wie die beiden Autoren, in meinen Augen zur Champions Leauge der Verhandlungsführung zählt. Sie paaren wissenschaftliche Erkenntnisse mit realen Erfahrungswerten. Aus dem Ergebnis haben Sie dieses Buch abgeleitet, was Dir sehr viele hilfreiche Dinge vermittelt, durch die Du besser verhandeln kannst. Ob Du bereits ein Negotation Genius bist oder was Dir noch fehlt, damit Du eins werden kannst, dass hörst Du jetzt bei meiner Buchbesprechung mit Andreas Winheller. Links: Linkedin Andi Schrader Homepage Andi Schrader Linkedin Andreas Winheller Homepage Andreas Winheller Linkedin Artikel Michael Wheeler / Deepak Malhotra Negotiation Genius bei Amazon (KEIN Affiliate
NUGGET CONTEXT Katy speaks about one of the attributes of Dr Max Bazerman, her advisor (who has a track record of having several of his students in reputed colleges around the world) when she was a PhD student. She speaks about how he would behave when his students would often face a bump or deal with a rejection and come to him for advise. Katy says that rather than focusing on critiquing the work content, he would focus on encouraging the student, highly counterintuitive for a lot of us. GUEST Katy Milkman is the James G. Dinan Professor at The Wharton School of the University of Pennsylvania and holds a secondary appointment at Penn's Perelman School of Medicine. Her research explores ways that insights from economics and psychology can be harnessed to change consequential behaviors for good, such as savings, exercise, vaccination take-up and discrimination. She has also recently authored the Book - How to Change - The Science of Getting from Where You Are to Where You Want to Be. In 2018, she began hosting Charles Schwab's popular podcast “Choiceology with Katy Milkman”, which explores key lessons from behavioral economics about decision making. Published in September 2021. HOST Deepak is a Leadership Advisor and an Executive Coach. He works with leaders to improve their effectiveness and in helping them make better decisions specifically around organizational and career transitions. He currently runs Transition Insight (www.transitioninsight.com) and works with leaders to handle phases of transition thoughtfully. He has worked as an Operations Consultant with KPMG in UK, Strategy Consultant with McKinsey in the US and as a Leadership Consultant with EgonZehnder (a Swiss Leadership Advisory firm) where he helped companies recruit CEOs, CXOs and Board Members and worked on Leadership Development. Deepak is a certified CEO Coach and is an alumnus of IIT Madras, IIM Ahmedabad and London Business School. His detailed profile can be found at https://in.linkedin.com/in/djayaraman OTHER GUESTS 1.Vijay Amritraj 2.Amish Tripathi 3.Raghu Raman 4.Papa CJ 5.Kartik Hosanagar 6.Ravi Venkatesan 7.Abhijit Bhaduri 8.Viren Rasquinha 9.Prakash Iyer 10.Avnish Bajaj 11.Nandan Nilekani 12.Atul Kasbekar 13.Karthik Reddy 14.Pramath Sinha 15.Vedika Bhandarkar 16.Vinita Bali 17.Zia Mody 18.Rama Bijapurkar 19.Dheeraj Pandey 20.Anu Madgavkar 21.Vishy Anand 22. Meher Pudumjee 23.KV Shridhar (Pops) 24.Suresh Naraynan 25.Devdutt Pattanaik 26.Jay Panda 27.Amit Chandra 28.Chandramouli Venkatesan 29.Roopa Kudva 30.Vinay Sitapati 31.Neera Nundy. 32.Deepa Malik 33.Bombay Jayashri. 34.Arun Maira 35.Ambi Parameswaran 36.OP Bhaat 37.Indranil Chakraborty 38.Tarun Khanna 39. Ramachandra Guha 40. Stewart Friedman 41. Rich Fernandez 42. Falguni Nayar 43. Rajat Gupta 44. Kartik Hosanagar 45. Michael Watkins 46. Matt Dixon 47. Herminia Ibarra 48. Paddy Upton 49. Tasha Eurich 50. Alan Eagle 51. Sudhir Sitapati 52. James Clear 53. Lynda Gratton 54. Jennifer Petriglieri. 55. Matthew Walker 56. Raj Raghunathan 57. Jennifer Garvey Berger 58. BJ Fogg 59. R Gopolakrishnan 60. Sir Andrew Likierman. 61. Atul Khatri 62. Whitney Jonson 63. Venkat Krishnan 64. Marshall Goldsmith 65. Ashish Dhawan 66. Vinay Sitapati 67. Ashley Whillans 68. Tenzin Priyadarshi 69. Ramesh Srinivasan 70. Bruce Feiler 71. Sanjeev Aggarwal and T. N. Hari 72. Bill Carr 73. Jennifer Wetzler 74. Sally Helgesen 75. Dan Cable 76. Tom Vanderbilt 77. Darleen DeRosa 78. Amy Edmondson DISCLAIMER All content and opinions expressed in the podcast are that of the guests and are not necessarily the opinions of Deepak Jayaraman and Transition Insight Private Limited. Views expressed in comments to blog are the personal opinions of the author of the comment. They do not necessarily reflect the views of The Company or the author of the blog. Participants are responsible for the content of their comments and all comments that are posted are in the public domain. The Company reserves the right to monitor, edit, and/or publish any submitted comments. Not all comments may be published. Any third-party comments published are third party information and The Company takes no responsibility and disclaims all liability. The Company reserves the right, but is not obligated to monitor and delete any comments or postings at any time without notice.
In a world of hundreds of decisions every day, how do you reconcile your ethics and biases? Max Bazerman, award-winning author, distinguished educator, and Jesse Isidor Straus Professor of Business Administration at Harvard Business School, discusses his book, Better, Not Perfect. He shares how to become aware, honest, efficient, and smart about the decisions we make while not seeking the unrealistic standard of perfection. The framework he made outlines how to reach sustainability and maximum goodness. During this conversation, he and host Greg La Blanc discuss Bazerman's take on ethical and moral decision-making and corruption. He also talked about how rationality obstructs us from having a utilitarian point of view.Do not miss his discussion on loyalty and how it prevents us from doing good. Finally, take notes as he discusses how universities create value in shaping these decision-making skills.Episode Quotes:Thoughts on whether you can guide and change a person's decision-making processWe've done an amazing job of identifying when people make mistakes, the systematic and predictable ways we'll make mistakes. But we've made very little in terms of fixing human intuition… The core idea is that we make most of our decisions intuitively, deliberately, meaning thinking more systematically.It means asking smart friends. It means crowdsourcing. It means using artificial intelligence. So, we have lots of ways of endangering our more deliberate thought processes. And when we do, we are less f****d. So, we both have people out of system one to system two, to an individual level and at a more systemic level as ways to improve our decision-making —even if we can't improve our underlying intuition.In what ways do you make emphatic decisions at the same time have a larger impact? What I want to do is provide a very, very different model. So, how do you create the balance? I don't know, I think there's no one simple answer to that. But, here are just my simple predictions. My guess is, if you could audit your lines and identify various weights —where you sacrificed both your time and your money. You could create more good. That seems like a really good start.Thoughts on corruption on university admissions and people being willfully blindI think that most of us, we're not going to perpetuate the next newspaper-worthy scandal, but we may well be around and see. And too often, we do too little to stop it. So, view it as my obligation and my moral obligation as a professor to speak up against the policy of legacy admissions in giving favorites — the children of alumni, of donors, of faculty. I think giving special consideration to people who are already part of our fairly small moral tribe means that we ended up discriminating against lots of other people who aren't in that circle.Why do people choose not to act for the greater good? Are they lacking empathy or understanding of their utility?There was a movement that argues that once you want to give your available dollars locally, or once you want to give it to your group —your own religious group ﹘ probably limited how effective you can be in terms of your charitable dollars. Since in many cases, your charitable dollars can have a much greater impact in some organization that's more distant from you. So, as soon as we had a trial we're putting up barriers, How much good can we do as soon as we're selfish? We're putting up a barrier to doing as much good as we can do as soon we're limiting how much good we can do.Show LinksGuest ProfileHarvard University ProfileAwards, Honors and DistinctionsMax Bazerman on Twitter His WorkBetter, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness The Power of Experiments: Decision Making in a Data-Driven WorldBlind Spots: Why We Fail to Do What's Right and What to Do About ItSocial Decision Making: Social Dilemmas, Social Values, and Ethical JudgmentsNegotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and BeyondPredictable Surprises: The Disasters You Should Have Seen Coming, and How to Prevent Them (Leadership for the Common Good)Negotiating RationallySmart Money Decisions: Why You Do What You Do with Money (and How to Change for the Better)Environment, Ethics, & Behavior: The Psychology of Environmental Valuation and DegradationJudgment in Managerial Decision Making
My guest today is Andrew Erricson. Andrew is a fellow podcaster, he had an Amazon-related podcast called ZonCon - a very cool podcast, check it out! I met Andrew as part of the Titan Network Membership, and the value this guy brings is enormous, from creating complicated spreadsheets to calculation package dimensions to save costs - Andrew is a true artist with this. Andrew has several amazon brands, that are sold in 20 countries and combined bring multiple 7 figures. Today we are going to talk about Andrew's journey and how to succeed on Amazon. Links from the episode: Sourcing with Kian Youtube Channel about Sourcing in China - https://www.youtube.com/c/SourcingwithKian Andrew's Checklist - titaninvite.com/profit Books Andrew Recommend: “Negotiation Genius” by Deepak Malhotra and Max Bazerman - https://www.amazon.com/Negotiation-Genius?tag=10mj-20 “Never Split The Difference: Negotiating As If Your Life Depended On It” by Chris Voss with Tahl Raz - https://www.amazon.com/Never-Split-Difference?tag=10mj-20 “The Four Hour Workweek” by Tim Ferris - https://www.amazon.com/4-Hour-Workweek?tag=10mj-20 “Rich Dad Poor Dad” by Robert Kiyosaki - https://www.amazon.com/Rich-Dad-Poor?tag=10mj-20 “The E-myth: Why Most Small Businesses Don't Work And What To Do About It” by Michael Gerber - https://www.amazon.com/E-Myth?tag=10mj-20 “Clockwork: Design Your Business To Run Itself” by Mike Michalowicz - https://www.amazon.com/Clockwork-Design-Your-Business-Itself?tag=10mj-20 “Sapiens: A Brief History Of Mankind” by Yuval Noah Harari https://www.amazon.com/Sapiens?tag=10mj-20 “Homo Deus: A Brief History Of Tomorrow” by Yuval Noah Harari - https://www.amazon.com/Homo-Deus?tag=10mj-20 “A Millionaire Next Door: The Surprising Secrets of America's Wealthy” - https://www.amazon.com/A-Millionaire-Next-Door?tag=10mj-20 Connect with Andrew: LinkedIn: https//www.linkedin.com/in/andrew-erickson Email Address: andrew@titanmembers.com Phone Number: 303-204-7925 Facebook: https://www.facebook.com/AndrewErickson Instagram: https://www.instagram.com/theandrewerickson Twitter: https://twitter.com/boulderbuff64 Websites: Andrew Knows Amazon - https://www.AndrewKnowsAmazon.com Zon Con Podcast - https://zonconpodcast.com/ Titan Network Mastermind - https://www.titannetwork.com/home Want to sit down with Anatoly 1 on 1 ? Even though I keep saying I AM NOT A GURU, many of you ask to sit down and pick my brain. I have decided to do a 1h HELP calls. There are 2 purposes: 1st to support you in your journey and second also to be able to break even on the production of this podcast (each episode editing, marketing, guest research etc takes about $60 - $150 to produce). Now you can schedule 1h with me, and we can talk about launching products, hiring, product research, keywords, mindset, how I did an Ironman or anything at all. Link is here - https://calendly.com/anatolyspektor/anatoly-connsulting-1h ANATOLY's TOOLS: Product Development: Helim10 - I use it for Product Research, Keyword tracking and Listing Optimization . SPECIAL DEAL: Get 50% your first month or 10% every month: http://bit.ly/CORNERSIIH10 Pickfu - I use it for split testing all of my products and for validation ideas . SPECIAL DEAL: First split test 50% 0ff https://www.pickfu.com/10mj Trademarking: Trademark Angels - For all my trademarking needs. SPECIAL: Mention Anatoly and 10MJ podcast and get 10% Off your trademark. HR: Fiverr - I hire my 3dMockup person and images label designer here on Fiverr - http://bit.ly/10mjFIVERR Upwork - I hire people long term on Upwork - upwork.com Loom.com - for creating SOP's, I record everything on Loom and give to my VA's Keepa.com - to track historical data such as prices ANATOLY's 3 Favorite Business Books: DotCom Secrets by Russel Brunson - I think this is a must read for every online entrepreneurs - http://bit.ly/10MJDotCom 4 hours work week by Tim Ferriss - This book changed my life and made me become an entrepreneur - http://bit.ly/10MJ4WW The Greatest Salesman In The World by Og Mandino - Old book but it goes to the core of selling - http://bit.ly/10MJGREATSM DISCLAIMER: Some Links are affiliate, it costs you nothing, but helps to keep this podcast on the float Have questions? Go to https://www.10millionjourney.com Follow us on Instagram: @10millionjourney
We all appreciate a fresh start. Time to start again. A clean slate. Maybe we want to go to the gym more often, eat more vegetables, or read more books. But why do we often fail to maintain our new healthy habits? Our guest today, Katy Milkman PhD, believes that we often focus too much on the final outcome, rather than the steps that will get us there. Thinking about what is going to trigger our actions and what barriers are going to get in the way of our new behavior, are much more effective techniques than aiming for the finishing line. Katy Milkman is the James G. Dinan Professor at The Wharton School of the University of Pennsylvania and holds a secondary appointment at Penn's Perelman School of Medicine. Her research explores ways that insights from economics and psychology can be harnessed to change consequential behaviors for good. She is no stranger to podcasts, as host of the Charles Schwab podcast Choiceology with Katy Milkman, she explores key lessons from behavioral economics about decision making. More recently, Katy has published a new book, which is already a best-selling hit: How to Change: The Science of Getting from Where You Are to Where You Want to Be https://amzn.to/3wTSxH7. We are thrilled to delve into some of the groundbreaking research behind the book, as well as Katy's motivation for writing. In our conversation, we talk about a project she started with Angela Duckworth PhD, The Behavior Change for Good initiative that uses large scale or “Mega” experiments to explore many different behavior change ideas with over 150 of the top researchers in the world. Katy attributes a lot of her career success to her PhD mentor, Max Bazerman, one of our favorite guests on Behavioral Grooves (Episode 196: https://behavioralgrooves.com/episode/living-happier-by-making-the-world-better-with-max-bazerman/). We discuss the magic “algorithm” that Max uses to get the best out of his students and how we can all learn from these mentoring steps. Our conversation also touches on the more topical application of behavioral science; encouraging vaccination uptake. Katy's early response to the COVID-19 pandemic was to start researching different message reminders sent to patients. We talk about how the endowment effect plays an important role in effective vaccination messaging. Next, you can listen to our follow-up Grooving Session (in separate episode #233) where Kurt and Tim do a deep dive discussion into Katy's interview and leave you with some actionable insight on how to change your habits. If you are a regular listener to Behavioral Grooves, please consider donating to our work through Patreon https://www.patreon.com/behavioralgrooves. Your donations help support the cost of publishing the Behavioral Grooves podcast. We also love reading your reviews on the podcast, which in turn, helps others find our content. © 2021 Behavioral Grooves Topics We Discuss with Katy Milkman (5:38) Welcome to Katy Milkman and speed round questions (6:36) The behavioral science behind a “Fresh Start” (10:25) Why being a Flexible Fernando is better than being being a Rigid Rachel (17:01) Does goal setting help change your behavior? (17:55) The value of breaking down a goal (20:24) What was the impetus behind Katy writing the book How to Change? (24:55) What is the Behavioral Change for Good initiative? (29:31) How did Katy become interested in Behavioral Science? (32:17) Why Max Bazerman is such a successful mentor? (40:24) How do we encourage more people to get vaccinated? (45:54) What music has Katy listened to through the pandemic? Links Katy Milkman, How to Change: The Science of Getting from Where You Are to Where You Want to Be https://amzn.to/3wTSxH7 Hengchen Dai PhD – Baseball research https://www.anderson.ucla.edu/faculty-and-research/management-and-organizations/faculty/dai Marissa A Sharif, Suzanne B Shu (2017), The benefits of emergency reserves: Greater preference and persistence for goals that have slack with a cost https://journals.sagepub.com/doi/abs/10.1509/jmr.15.0231 Al Bandura, Stanford University https://albertbandura.com/ Hal Hershfield, UCLA https://www.anderson.ucla.edu/faculty-and-research/marketing/faculty/hershfield Shlomo Benartzi, UCLA https://www.anderson.ucla.edu/faculty-and-research/faculty-directory/benartzi Angela Duckworth, Grit: The Power of Passion and Perseverance https://amzn.to/3wVoWwO Behavioral Change For Good https://bcfg.wharton.upenn.edu/ Daniel Kahneman https://amzn.to/3zRNHvL Episode 196: Living Happier By Making the World Better with Max Bazerman https://behavioralgrooves.com/episode/living-happier-by-making-the-world-better-with-max-bazerman/ Lauren Eskreis-Winkler, Dear Abby: Should I Give Advice or Receive It? https://journals.sagepub.com/doi/abs/10.1177/0956797618795472 Episode 226: The Power Of Unity: Robert Cialdini Expands His Best Selling Book Influence https://behavioralgrooves.com/episode/cialdini-unity-in-influence/ Gretchen Chapman, Speaking of Psychology: Will people accept a COVID-19 vaccine? https://www.apa.org/research/action/speaking-of-psychology/covid-19-vaccine Kurt Lewin Behavior https://www.change-management-coach.com/kurt_lewin.html Force Analysis https://creately.com/blog/business/force-field-analysis/ Episode 217: 3 Ways To Have A Positive Chat About Vaccine Hesitancy With Friends And Family https://behavioralgrooves.com/episode/vaccine-hesitancy/ Musical Links Just Dance YouTube https://www.youtube.com/channel/UChIjW4BWKLqpojTrS_tX0mg Taylor Swift “Blank Space” https://www.youtube.com/watch?v=e-ORhEE9VVg Megan Trainor “All About That Base” https://www.youtube.com/watch?v=7PCkvCPvDXk Katy Perry “This Is How We Do” https://www.youtube.com/watch?v=7RMQksXpQSk
Dolly Chugh is an award-winning associate professor and social psychologist at the Stern School of Business at New York University. Her research focuses on the “psychology of good people”. How and why most of us, however well-intended, are still prone to race and gender bias, as well as what she calls “bounded ethicality.” Dolly sits down with Kurt and Tim on this episode, to talk about the concept of “good-ish” which is a central theme to her book The Person You Mean to Be: How Good People Fight Bias https://amzn.to/35tGwMe. Psychology and neuroscience have proven that our minds do things on autopilot. These shortcuts (or heuristics) are laden with unconscious biases, which are juxtaposed to our self identity as a “good” person; one that isn't racist, sexist or homophobic. Dolly believes we should set a higher standard for ourselves by being good-ish people. By implementing a Growth Mindset, a concept pioneered by Carol Dweck, we don't hang on too tightly to our identity. We learn to change, and to be taught and to grow. In our conversation with Dolly we learn about her beautiful analogy of headwinds and tailwinds that describe the invisible biases and systemic issues that many people in our world face. She explains the “Hmmm Framework” that she came up with after the January 6th Attack on the Capitol. And, of course, we discuss music and how Dolly incorporates it into her teaching and her writing. In our focused Grooving Session, Tim and Kurt extract the meaningful ways that we can apply Dolly's work into our everyday lives. We summarize the key parts of our interview with her and how we can each challenge ourselves to find our good-ish groove! What You Will Learn from Dolly Chugh (2:41) Speed round questions (4:12) What is the difference between good and good-ish? (9:09) Why is a growth mindset so difficult? (12:28) Why we should integrate psychology more into our educational and political systems (15:48) How systemic racism and unconscious bias are related (29:12) Hmmm Framework and thought experiments (34:04) How do we discover our own blind spots? (38:58) How Dolly incorporates music into her teaching and writing (43:21) Applications from our interview with Dolly in our Grooving Session: Step back and be intentional, use “when...then…” statements. Don't hold on so tightly to our identity and the status quo. Thought experiments to unveil our own ignorance. The Harvard Implicit Association Test (IAT). Self audit - look at our library, our magazines, our TV shows, what we talk about with friends. How are we showing up in the world? Are we being intentional with where we put our effort? © 2021 Behavioral Grooves Links Dolly Chugh: http://www.dollychugh.com/about-dolly Dolly Chugh, The Person You Mean to Be: How Good People Fight Bias https://amzn.to/35tGwMe Carol Dweck, Mindset, The New Psychology of Success https://amzn.to/3wDv10I Episode 196: Living Happier By Making the World Better with Max Bazerman https://behavioralgrooves.com/episode/living-happier-by-making-the-world-better-with-max-bazerman/ Mahzarin Banaji https://psychology.fas.harvard.edu/people/mahzarin-r-banaji Molly Kern https://www.molly-kern.com/ Happy Days https://www.youtube.com/watch?v=Ee0gziqT2Yk&ab_channel=ChiefScheiderChiefScheider Grey's Anatomy https://youtu.be/dSGLObjyFvA Steve Martin and Nuala Walsh, Episode 209: GAABS and Improving the Future for Every Applied Behavioral Scientist https://behavioralgrooves.com/episode/improving-the-future-for-every-applied-behavioral-scientist/ Katy Milkman, How to Change https://amzn.to/3wDZHzc Confronting the legacy of housing discrimination https://www.cbs.com/shows/cbs_this_morning/video/vLnaRgBIed_ph_NxZa2ZaivfdC_FeD1f/white-americans-confront-legacy-of-housing-discrimination/ Harvard Implicit Association Test https://implicit.harvard.edu/implicit/ Alec Lacamoire https://en.wikipedia.org/wiki/Alex_Lacamoire Lake Wobegon Effect https://en.wikipedia.org/wiki/Lake_Wobegon Episode 214: Observing the Non-Obvious: How to Spot Trends Around You with Rohit Bhargava https://behavioralgrooves.com/episode/the-non-obvious-rohit-bhargava/ Musical Links Hamilton “Alexander Hamilton” https://youtu.be/VhinPd5RRJw In the Heights “Blackout” https://youtu.be/T0V2cCjf1Tk Something Rotten! “A Musical” https://youtu.be/1KFNcy9VjQI Bruno Mars “The Lazy Song” https://youtu.be/fLexgOxsZu0 38 Special “Hold On Loosely” https://www.youtube.com/watch?v=vJtf7R_oVaw Buffalo Springfield “For What It's Worth” https://youtu.be/80_39eAx3z8
As March roars in as its traditional lion, Tom and Jay look at this week’s stories top compliance and ethics stories which caught their interest on This Week in FCPA. Stories Apple announces a compliance website. Harry Cassin in the FCPA Blog. Matt Kelly in Radical Compliance. What are some principles for victim remediation in ABC enforcement action. Sam Hickey in Global Anticorruption Blog. ESG is ‘having a moment’. Dave Lefort in Compliance Week. (sub req’d) Global trends on ABC enforcement. Stephanie Yonekura and Ann Kim on CCI. Ex-SBM Offshore Executive convicted in UK SFO Bribery Case. Jonathan Armstrong in Cordery Compliance. FCPA themes from 2020. Jonathan Marks in Board and Fraud. Board liability increases around compliance programs. Mike Volkov in Crime Corruption and Compliance. Global trends in corporate governance. In the Harvard Law School Forum on Corporate Goverance. Podcasts and Events On The Compliance Life, Rob Chesnut joins me for the month of March. In the first episode, Rob talks about his academic career at UVA and how its Honor Code influenced his thinking about ethics in his professional career and his his career as an AUSA. Check out Episode 1. Microsoft joins the Compliance Podcast Network, with two podcasts, Voice of Data Protection, hosted by Bhavanesh Rengarajan Protection and Uncovering Hidden Risks, hosted by Raman Kalyan Talhah Mir. Episode 1 of Voices of Data Protection is available here. Episode 1 of Uncovering Hidden Risks is available here. Convercent rolls out a new podcast this week on the Compliance Podcast Network, The Ethics & Compliance Library, hosted by Lauren Siegel. Check out Episode 1 where Siegel takes a deep dive into Blind Spots by Ann Tenbrunsel and Max Bazerman. Join K2 Integrity's financial crimes risk and compliance experts on March 18 as they discuss the impact of ongoing developments in the financial integrity community. Topics will include: Regulatory trends and predictions for 2021 and beyond, Changes in the AML/CFT and ABC landscape, and Implications of evolving OFAC sanctions programs. Registration and Information here. Join K2 Integrity for a webinar, “Libya: New Government—Opportunities for the Construction Industry” on March 11, where Paul Ryan and Sabrine Hassen will be joined by guest speaker John Davie of Altra Capital to discuss the opportunities and risks in post-conflict Libya for the construction industry. Registration and information here. Tom announces his latest book, The Compliance Handbook, 2nd edition is available for presale purchase. Use the code FOX25 and go here. The Compliance Handbook 2ndedition will be available in both print and eBook editions. This week on The Compliance Handbook podcast, the ladies from #GWIC join Tom for a deep dive into written standards. Tom Fox is the Compliance Evangelist and can be reached at tfox@tfoxlaw.com. Jay Rosen is Mr. Monitor and can be reached at jrosen@affiliatedmonitors.com. Learn more about your ad choices. Visit megaphone.fm/adchoices
Max Bazerman is the Jesse Isidor Strauss Professor of Business Administration at Harvard Business School and is the author of “Better, Not Perfect.” It is the latest in a string of 21 books Max has authored and stands on the platform of hundreds of peer-reviewed papers on decision-making, negotiations, and ethics. Max began by discussing the Myth of the Fixed Pie problem, which is quite common in negotiations. The Myth of the Fixed Pie indicates that we tend to rely on the way a problem is initially framed rather than thinking beyond it. We also talked about the importance of using our time wisely by being conscious of the things and experiences we focus on. Max’s worldview seems to be stitched together with the thread of human kindness. We found him, and our conversation with him, to be incredibly inspiring. Even though we caught up with Max early in the Fall, we felt so much joy and optimism in our conversation, that we decided to conclude 2020 with Max’s take on how much better humanity – not just everyone, but you and I individually, too – can be, if we just pay attention to our decisions We hope you enjoy our conversation with Max and if you liked it, please give us a quick rating or a review. Thanks for a good year, Groovers, and now on to 2021 © 2020 Behavioral Grooves Links Max Bazerman: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6420 Bazerman “Better, Not Perfect”: https://www.harpercollins.com/products/better-not-perfect-max-h-bazerman?variant=32129879736354 Bazerman “The Power of Noticing”: https://www.simonandschuster.com/books/The-Power-of-Noticing/Max-Bazerman/9781476700304 Silver Oak Cabernet – Alexander Valley: https://silveroak.com/shop/category/wine/alexander-valley/ Sam Smith chocolate stout: https://www.samuelsmithsbrewery.co.uk/shop/bottles/stout-bottles/organic-chocolate-stout/ David Messick: https://www.kellogg.northwestern.edu/faculty/directory/messick_david_m.aspx Ann Tenbrunsel: https://mendoza.nd.edu/mendoza-directory/profile/?slug=ann-tenbrunsel Mazarin Bhanaji: https://psychology.fas.harvard.edu/people/mahzarin-r-banaji Dolly Chugh: https://www.stern.nyu.edu/faculty/bio/dolly-chugh Chugh “The Person You Want to Be”: http://www.dollychugh.com/book Jeremy Bentham: https://plato.stanford.edu/entries/bentham/ John Stuart Mill: https://plato.stanford.edu/entries/mill/ Peter Singer: https://petersinger.info/ Josh Greene: https://psychology.fas.harvard.edu/people/joshua-d-greene Greene “Moral Tribes”: https://www.joshua-greene.net/moral-tribes Utilitarianism: https://plato.stanford.edu/entries/utilitarianism-history/ Mort Seligman Learned Helplessness Lab: https://en.wikipedia.org/wiki/Learned_helplessness Robert McCollum, Department of Justice: https://casetext.com/case/mccollum-v-secy-of-health-human-servs-1 Matt Meyers: https://docs.house.gov/meetings/GO/GO05/20190725/109846/HHRG-116-GO05-Wstate-MyersM-20190725.pdf Kahneman & Tversky: https://www.sjsu.edu/faculty/watkins/prospect.htm Thaler & Sunstein: https://en.wikipedia.org/wiki/Nudge_(book) Effective Altruism: https://www.effectivealtruism.org/ Givewell.org: https://www.givewell.org/ David Ricardo – Comparative Advantage: https://en.wikipedia.org/wiki/Comparative_advantage Musical Links Aoife O'Donovan“Oh, Mama”: https://www.youtube.com/watch?v=gSmZCCtyq3Q Tracy Grammar “If I Needed You”: https://www.youtube.com/watch?v=iOXSc0N1AH4 Simon & Garfunkel “Sound of Silence”: https://www.youtube.com/watch?v=nwP3vPQi0nI Simon & Garfunkel with Andy Williams “Scarborough Fair”: https://www.youtube.com/watch?v=c_T7HgZKZjo Scarborough Fair / Canticle - Jadyn Rylee, Sina and Charlotte Zone: https://www.youtube.com/watch?v=FAlys2LOX5Q Joan Baez “Blowin in the Wind”: https://www.youtube.com/watch?v=cBP59jSU4Ag Tom Rush “No Regrets”: https://www.youtube.com/watch?v=9pxEKfEBOWM Carole King “You Make Me Feel Like A Natural Woman”: https://www.youtube.com/watch?v=MOyvYnkdEcc Crooked Still “Little Sadie”: https://www.youtube.com/watch?v=9uRAHnRoWts
This week we will teach the five-step process to obtain a Zone of Possible Negotiation - the ZOPA- and its utility and failings. This appears in the book Negotiation Genius by Deepak Malhotra and Max Bazerman of Harvard Business School. This book is used by many MBA programs. We discuss how this is very different than the "best alternative to a negotiated agreement "(BATNA), but uses the BATNA concept in the ZOPA formula. The ZOPA relies on intelligence we don't always get to have in practice.The fully outfitted DIGITAL Persuasion Lab is officially open! Head on over to thepersuasionlab.com to kick the tires and see all the features to help you make the most of every negotiation! While the lab will be open indefinitely, special opening rates will not, including a one-time payment for lifetime membership! Got questions about the lab? Please subscribe, rate us, and let us know at martin@negotiationstrategist.com. The host and our guests anonymize case studies, stories, and examples. Any resemblance to real persons and similar circumstances is coincidental. Nothing in this podcast should be relied upon as legal, financial, psychological, or medical advice. As such you should not rely solely on the information in this podcast. Please consult the relevant licensed professional in your jurisdiction to get information before you change your position in reliance on any information presented.
She started in the business world, but now teaches in academia. We are excited to introduce our next guest, Ann Tenbrunsel, a true leader in the field of business ethics. Tenbrunsel is the David E. Gallow Professor of Business Ethics at the University of Notre Dame. She has also co-authored Blind Spots: Why We Fail To Do What's Right where she and Max Bazerman examine the ways we overestimate our abilities to perform ethically.
Michael Fynan calls Max Bazerman, author of BETTER, NOT PERFECT. Learn more: https://www.harperacademic.com/book/9780063002708/better-not-perfect.
This week, Kristen Hayer reviews:A New Model for Ethical Leadership, by Max Bazerman, Harvard Business Review September/October 2020The Effective Manager by Mark Horstman, Chapters 7-9If you're reading along, next week we'll be wrapping up The Effective Manager with Chapters 10-14 of the book, along with a new article. This book is available on Amazon and Audible.Additional Links:The Good Place Ethics, Brah
Max Bazerman is an author and academic who specializes in business psychology. He is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. In this episode he talks to Dan Gumpright (VP of Products at FRISS) about honesty in insurance, from a psychologist's perspective. Max explains how honest insurance is only achievable when there is full transparency between insurers and their customers.
The best leaders say no, right? That's what we are going to talk about in episode 4 of 11 in this mini-series discussing the top 11 traits of amazing leaders. Remember, throughout this series you are to be looking at your mentors, the leaders you have worked with, etc. and asking yourself: Do I see these traits in them? You see, the best leaders do indeed say no. They understand something super important about their time that not a lot of people actually understand or apply. I was reading an article in the Harvard Business Review the other day by Max Bazerman called: A New Model for Ethical Leadership. And of course when you hear "ethical leadership" you kind of zone out. But hang in there with me for a second. You see, in all of this information (and it was a great article by the way) he mentioned a female professor who constantly received an inbox full of requests for her to complete tasks that were of no benefit to her, but of extreme benefit to the requestor. She in turn got with several other female colleagues and they did some research on how many requests like this each of them received. Ultimately what they discovered and shared was this: you can consider a request for your time as a request for a limited resource. The best leaders know this. They know that time is just like money (actually more valuable but we will get to that in a future episode). You aren't going to take your entire business budget and blow it on a girls only weekend trip are you? No, because you know that your working capital in your business is critical to your business success. Money or cash is a limited resource and we treat it as such. But can you say you treat your time in the same capacity? Do you overcommit to work? Do you take on too many projects or try to do it all? That's not treating time as a limited resource. Do you clean your house, mow your grass, sit by the pool to watch the kids swim, go watch one of your children play sports, or handle a client phone call your direct report simply can't handle? While all of those things need to get done, you shouldn't be the one saying yes to all of them. The kids in the pool, the ballgame, and the bath are all yeses. The cleaning and mowing are tasks you can delegate or hire someone to do. Last but not least, the call to the client should be something your direct report does, if they can't, why do you need them? Hire someone who can do their job. There are things in your business and your life that only you can do. Focus and allocate your time like the limited resource that it is. When you say no, then you can start saying yes to the right things. So again, do you see this trait in the influential leaders around you? Do you exhibit this trait? How do you start saying no so you can say yes? Be Legendary!
Max Bazerman, Jesse Isidor Strauss Professor of Business Administration at the Harvard Business School, takes us through four key aspects of ethical leadership, based on his new book - Better, Not Perfect. Max shares how research on decision making can help give better output on philanthropy, why we need to make wise trade-offs to decrease waste and how we can all be a part of disrupting corruption. The key is our moral obligation to notice and not close our eyes when we see signs of corruption in our organizations, industries or communities. Max drives the message home with stories from the pharmaceutical and auditing industries, as well as companies like Amazon, Theranos and Enron. Max is a frequent Harvard Business Review contributor and has authored a number of books including The Power of Experiments (with Michael Luca), The Power of Noticing, Judgment in Managerial Decision Making (with Don Moore), and Blind Spots (with Ann Tenbrunsel). His latest book, Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness just came out.
Better Your Bottomline with Compassionate Decision Making? Harvard Business Professor Max Bazerman weighs in. We discuss his newest book, Better, Not Perfect, sustainable maximum goodness, how better decision making can run parallel to ethical decision making and how being more efficient (less wasteful) with time and energy can lead to long-term goodness. He also gives tips for focusing less on our tribe and more on doing the least harm possible for creating overall value. The Plantbased Business Hour airs every Tuesday at 1p PT on my Linkedin Page. Never miss it and join the conversation! Subscribe now! For plant-based media/branding consulting and public speaking, reach out to Elysabeth at elysabeth@elysabethalfano.com. For more information, visit ElysabethAlfano.com.
Better Your Bottomline with Compassionate Decision Making? Harvard Business Professor Max Bazerman weighs in. We discuss his newest book, Better, Not Perfect, sustainable maximum goodness, how better decision making can run parallel to ethical decision making and how being more efficient (less wasteful) with time and energy can lead to long-term goodness. He also gives tips for focusing less on our tribe and more on doing the least harm possible for creating overall value. The Plantbased Business Hour airs every Tuesday at 1p PT on my Linkedin Page. Never miss it and join the conversation! Subscribe now! For plant-based media/branding consulting and public speaking, reach out to Elysabeth at elysabeth@elysabethalfano.com. For more information, visit ElysabethAlfano.com.
For years, people had warned that New Orleans was vulnerable - but when a hurricane came close to destroying the city, the reaction was muted. Some people took the near miss as a warning - others, as confirmation that there was nothing to worry about. So why do we struggle to prepare for disasters? And why don't we draw the obvious lessons from clear warnings? Sources for this episode include Amanda Ripley's The Unthinkable, The Ostrich Paradox by Howard Kunreuther and Robert Meyer, Margaret Heffernan's Willful Blindness, and Predictable Surprises by Max Bazerman and Michael Watkins. For a full list of sources see http://timharford.com/ Tim's latest books 'Fifty Inventions That Shaped The Modern Economy' and 'The Next Fifty Things That Made The Modern Economy' are available now. Learn more about your ad choices. Visit megaphone.fm/adchoices
During our fifth episode we speak to Harvard Business School's Mike Luca and Max Bazerman, co-authors of the book The Power of Experiments: Decision Making in a Data-Driven World. In this episode we dive into: • How experiments were a necessary condition for the development of behavioral economics, and how without them, applied behavioral economics consultants would not exist. • The birth of experimentation in business and the role experiments are playing in shaping customer behavior. • Why the tech sector has been a leader in this space, and how the rest of the private sector can catch-up. • Advice to grow better leaders, including the role of intuition in decision making and what the data tells us. • A perspective on experimentation in the context of our rapidly changing world.
Have you ever bid in a competitive auction—say, on eBay—and won the item, only to see a similar item for sale elsewhere at a lower price? If so, you may have fallen prey to the winner’s curse.In this episode of Choiceology with Katy Milkman, we look at bias that can lead people to overpay in auctions and other types of negotiations.We begin with the story of Havre de Grace. This prize filly had an exceptionally successful career as a racehorse before being auctioned as a broodmare. Expectations were high for the sale because Havre de Grace had such a strong thoroughbred pedigree. But the way the auction proceeded surprised everyone in the room.Glenye Cain Oakford was at the Fasig-Tipton November Mixed Sale and paints a vivid picture of a dramatic bidding process. She is an award-winning journalist, writer, and videographer based in Lexington, Kentucky. She was the senior bloodstock correspondent at the Daily Racing Form at the time of the auctionSpecial thanks to Fasig-Tipton for use of the audio clips from the Havre de Grace auction.Max Bazerman has contributed important research to the study of the winner’s curse. He joins Katy to discuss the ways in which this phenomenon can affect purchasing decisions around everything from jewelry to oil leases—and how the bias can diminish your ability to negotiate successfully. Max Bazerman is the Jesse Isidor Straus Professor of Business at the Harvard Business School and the Harvard Kennedy School and the author of many books, including the upcoming book Better, Not Perfect: The Realist’s Guide to Maximum Sustainable Goodness, which will be released later this year by Harper Collins. Choiceology is an original podcast from Charles Schwab. For more on the series, visit schwab.com/podcast.If you enjoy the show, please leave a ⭐⭐⭐⭐⭐ rating or review on Apple Podcasts.Important Disclosures:All expressions of opinion are subject to change without notice in reaction to shifting market conditions.The comments, views, and opinions expressed in the presentation are those of the speakers and do not necessarily represent the views of Charles Schwab.Data contained herein from third-party providers is obtained from what are considered reliable sources. However, its accuracy, completeness or reliability cannot be guaranteed.(0520-0BPD)
Have you ever purchased a car or a motorcycle or a boat, based on some particular quality it had that made you fall in love? Maybe it was candy apple red. Maybe it had sleek lines. Maybe the engine made a pleasing purr. Hopefully that decision was a happy one. But what happens when the red sports car spends most of its time in the shop? Or the sleek motorbike is hard on your back? Or the purring boat engine is a gas-guzzler?In this episode of Choiceology with Katy Milkman, we look at how our preferences tend to shift when we evaluate a choice on its own versus side-by-side with other possible options.The episode begins with Vivienne Wagner and her family’s decision to adopt an adorable puppy after seeing a popular movie that featured the breed. (You know, the spotty dogs—over a hundred of them.) It’s a cautionary tale about a lovable but incredibly difficult pooch named Barkley and the perils of selecting a family pet in a vacuum. Max Bazerman is an authority on the phenomenon of shifting preferences when decisions are made separately or jointly. He joins Katy to discuss the ways in which our evaluation tendencies can impact activities ranging from hiring an employee to communicating with a spouse. He also discusses strategies to be more deliberative while making important decisions.Max Bazerman is the Jesse Isidor Straus Professor of Business at the Harvard Business School and the Harvard Kennedy School and the author of many books, including, most recently, The Power of Experiments: Decision-Making in a Data-Driven World with Mike Luca.Choiceology is an original podcast from Charles Schwab. For more on the series, visit schwab.com/podcast.If you enjoy the show, please leave a ⭐⭐⭐⭐⭐ rating or review on Apple Podcasts.Important Disclosures:All expressions of opinion are subject to change without notice in reaction to shifting market conditions.The comments, views, and opinions expressed in the presentation are those of the speakers and do not necessarily represent the views of Charles Schwab.Data contained herein from third-party providers is obtained from what are considered reliable sources. However, its accuracy, completeness or reliability cannot be guaranteed.(0420-0A3H)
Have you signed a consent form to participate in an experiment recently? Ever done so? You might answer no, but actually the odds are high you’ve been conscripted without ever knowing it. That’s the message in a new book, The Power of Experiments, by our Harvard Business School colleagues Mike Luca and Max Bazerman. In … Continue reading 12. The Dark Side of Experimentation →
We welcome Max Bazerman as our first guest of the second season! Professor Bazerman is the Jesse Isidor Straus Professor of Business Administration at the Harvard Business School, where he focuses on applied behavioral psychology and ethical decision making. He is author and co-author of more than 200 articles and 20 books, including The Power of Noticing.
The interview kicks off with Shaul outlining how the EU Anti-corruption report served as a motivation Shaul to do corruption research and why psychologists have only more recently started to get interested in corruption. To give listeners an idea how behavioral scientists seek to understand corruption and unethical behavior more broadly, Shaul and Nils discuss behavioral ethics, an interdisciplinary approach to study when and how people break ethical rules from a descriptive perspective: Hence, instead of telling people what they should behavioral ethics observe what they actually do. Shaul describes his personal inspiration to join the field (e.g. other researchers like Max Bazerman, https://tinyurl.com/y5oyqa3g ) and the methods he helped to develop (see for more info here: https://tinyurl.com/y49crb3j). The two also discuss when children develop the ability to cheat studied by researchers such as Marile Claire Vileval, https://tinyurl.com/y6pwzbh8). For all of those who want to get an overview of some of the insights gained we recommend this great website www.preferencesfortruthtelling.com. In the second part, Shaul and Nils discuss the shift from an individual perspective – studying people who make ethical decisions by themselves – to a more social perspective where people make ethical decisions together. They cover, how others can influence people’s own willingness to break ethical rules by being bad role models – as corruption corrupts (https://tinyurl.com/yy9blgwr, see also https://tinyurl.com/y49guetf). Others can also play a role as a victim. Shaul mentions a recent meta-analysis that showed how people are more readily willing to cheat when the victim is abstract (e.g. the society) compared to when it is concrete (e.g. another person; https://tinyurl.com/y2df4lxu). Shaul describes his work on the collaborative roots of corruption and whether people’s inclination to cooperate or to be honest prevails (https://tinyurl.com/y2df4lxu) and how people might at times engage in “ethical free-riding” (https://tinyurl.com/y367254q). Pick of the podcast: Economic Gangsters by Ray Fisman and Edward Miguel (https://tinyurl.com/y4e7x3xp)
What are your major concerns before flying on a trip? Would you ever give up your seat due to overbooking? How do airlines predict weather patterns and take proactive action to minimize delays? In this episode of Making Data Simple, Yianni Gamvros, Global Data Science Enablement Leader for IBM Watson and Cloud Platform, talks about how to use data science to better manage passenger flight experiences. Show Notes00.30 Connect with Al Martin on Twitter (@amartin_v) and LinkedIn (linkedin.com/in/al-martin-ku)00.40 Connect with Yianni Gamvros on Twitter (@YGamvros), LinkedIn (linkedin.com/in/gamvros), or at datascience.ibm.com00.50 Copyright and all rights reserved to Yanni. Song from Yanni Concert 2006 can be found here http://bit.ly/2iSlJJG 1:00 Learn more about Yanni the composer at http://www.yanni.com/welcome08.25 Check the latest in weather and storm reports at https://weather.com/en-CA/23.50 Discover what Watson is doing in aviation at https://ibm.co/2yHDm5g or check out this video to see how data science and Watson can be used to better your flight experience: http://bit.ly/2j9kdGN28.45 Find Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond by Deepak Malhotra & Max Bazerman here: http://amzn.to/2zox6Dy29.10 Find The Goal: A Process of Ongoing Improvement by Eliyahu M Goldratt here: http://amzn.to/2iETTkd29.40 Learn more about the IBM Watson Data Platform at https://ibm.co/2reqLmN or http://bit.ly/2iEUbYl 30.40 Copyright YanniVEVO, all rights reserved to Yanni. Song Name: The Rain Must Fall. Listen here, http://bit.ly/2iU3uDU
What are your major concerns before flying on a trip? Would you ever give up your seat due to overbooking? How do airlines predict weather patterns and take proactive action to minimize delays? In this episode of Making Data Simple, Yianni Gamvros, Global Data Science Enablement Leader for IBM Watson and Cloud Platform, talks about how to use data science to better manage passenger flight experiences. Show Notes00.30 Connect with Al Martin on Twitter (@amartin_v) and LinkedIn (linkedin.com/in/al-martin-ku)00.40 Connect with Yianni Gamvros on Twitter (@YGamvros), LinkedIn (linkedin.com/in/gamvros), or at datascience.ibm.com00.50 Copyright and all rights reserved to Yanni. Song from Yanni Concert 2006 can be found here http://bit.ly/2iSlJJG 1:00 Learn more about Yanni the composer at http://www.yanni.com/welcome08.25 Check the latest in weather and storm reports at https://weather.com/en-CA/23.50 Discover what Watson is doing in aviation at https://ibm.co/2yHDm5g or check out this video to see how data science and Watson can be used to better your flight experience: http://bit.ly/2j9kdGN28.45 Find Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond by Deepak Malhotra & Max Bazerman here: http://amzn.to/2zox6Dy29.10 Find The Goal: A Process of Ongoing Improvement by Eliyahu M Goldratt here: http://amzn.to/2iETTkd29.40 Learn more about the IBM Watson Data Platform at https://ibm.co/2reqLmN or http://bit.ly/2iEUbYl 30.40 Copyright YanniVEVO, all rights reserved to Yanni. Song Name: The Rain Must Fall. Listen here, http://bit.ly/2iU3uDU
Do you think you're an ethical person? Ever knowingly run a red light? Ever walked off with office supplies that weren't yours? Ever say or do something that maybe isn't technically illegal, but wasn't exactly the right thing to do? Ever wonder why?Today, Chris sits down with Cynthia Patton, SVP and Chief Compliance Officer for Amgen to talk about ethics in business and the role of compliance departments in helping people navigate the grey areas of business. They discuss ethical shading, situational ethics, what compliance departments do, and how to accept the fact that we're all only human. Read more about the Stark Laws here.Blind Spots, by Max Bazerman and Ann TenbrunselThinking, Fast and Slow, by Daniel KahnemanNudge, by Richard ThalerCynthia M. Patton serves as senior vice president and chief compliance officer, responsible for Amgen's worldwide privacy and compliance and business ethics organizations. Cynthia serves as Chair of the Amgen Foundation and previously served as a board member of Watts Healthcare Corporation, the Eisner Pediatric and Family Medical Center and Westside Neighborhood School. She is a board member of the Martin Luther King Community Hospital and the Los Angeles Music Center and also serves as a member of the board of trustees for Wildwood School. Patton received her juris doctor from George Washington University and her bachelor's degree from Vassar College.She was recently awarded the 2019 Carol R. Marshall Award for Innovation in Corporate Ethics, and she was further recently named to Black Enterprise's "Most Powerful Women in Corporate America" list.
If you’ve ever watched a TV crime drama, you’ve probably heard that eyewitness testimony is notoriously unreliable. A person commits a crime literally right in front of someone, but the witness can’t identify key characteristics of the perpetrator—or worse, gets the details wrong and implicates an innocent person. Why does this happen? In this episode of Choiceology with Katy Milkman, we look at the limitations of attention and perception. The episode begins with the description of a surprising experiment involving two teams passing basketballs. You can try the experiment here, even if you’ve already listened to the episode. Katy follows with the story of one of the most famous marketing blunders of all time: the introduction of New Coke by the Coca Cola Company. Mark Pendergrast, author of For God, Country & Coca Cola, recounts the history of the brand and takes you inside the company to explain how their executives came to a disastrous decision. Robert Teszka then demonstrates how magicians harness the limitations of an audience’s attention in order to surprise and entertain. Next, we hear from Dolly Chugh of New York University’s Stern School of Business and Max Bazerman of the Harvard Business School. They explain how this tendency to miss important information is systematic and predictable, and how it can negatively affect decisions in business and life. Dolly Chugh is the author of The Person You Mean to Be: How Good People Fight Bias. Max Bazerman is the author of The Power of Noticing: What the Best Leaders See. Finally, Katy offers simple strategies to help you expand your awareness and make better-informed decisions. Choiceology is an original podcast from Charles Schwab. For more on the series, visit schwab.com/podcast. If you enjoy the show, please leave a ⭐⭐⭐⭐⭐ rating or review on Apple Podcasts. Important Disclosures: All expressions of opinion are subject to change without notice in reaction to shifting market conditions. The comments, views, and opinions expressed in the presentation are those of the speakers and do not necessarily represent the views of Charles Schwab. Data contained herein from third-party providers is obtained from what are considered reliable sources. However, its accuracy, completeness or reliability cannot be guaranteed. (0319-92FV)
Letters to my kids: A suicide survivor's lessons and advice for life
Episode 36: Part 2 - Procrastination: Time and tide waits for no one Music: “Just A Blip” by Andy G. CohenFrom the Free Music ArchiveReleased under a Creative Commons Attribution International License https://www.smithsonianmag.com/science-nature/why-procrastination-is-good-for-you-2102008 - Life seems to happen at warp speed. But, decisions, says Frank Partnoy, should not. In his new book, Wait: The Art and Science of Delay, Partnoy claims that when faced with a decision, we should assess how long we have to make it, and then wait until the last possible moment to do so. Should we take his advice on how to “manage delay,” we will live happier lives. Historically, for human beings, procrastination has not been regarded as a bad thing. The Greeks and Romans generally regarded procrastination very highly. The wisest leaders embraced procrastination and would basically sit around and think and not do anything unless they absolutely had to. "Neither a wise nor a brave man lies down on the tracks of history to wait for the train of the future to run over him." – Dwight D. Eisenhower - The idea that procrastination is bad really started in the Puritanical era with Jonathan Edwards’s sermon against procrastination and then the American embrace of “a stitch in time saves nine,” and this sort of work ethic that required immediate and diligent action. If you look at recent studies, managing delay is an important tool for human beings. People are more successful and happier when they manage delay. Procrastination is just a universal state of being for humans. We will always have more things to do than we can possibly do, so we will always be imposing some sort of unwarranted delay on some tasks. The question is not whether we are procrastinating, it is whether we are procrastinating well. - Some scientists have argued that there are two kinds of procrastination: active procrastination and passive procrastination. Active procrastination means you realize that you are unduly delaying mowing the lawn or cleaning your closet, but you are doing something that is more valuable instead. Passive procrastination is just sitting around on your sofa not doing anything. That clearly is a problem. - Lehman Brothers had arranged for a decision-making class in the fall of 2005 for its senior executives. It brought four dozen executives to the Palace Hotel on Madison Avenue and brought in leading decision researchers, including Max Bazerman from Harvard and Mahzarin Banaji, a well-known psychologist. For the capstone lecture, they brought in Malcolm Gladwell, who had just published Blink, a book that speaks to the benefits of making instantaneous decisions and that Gladwell sums up as “a book about those first two seconds.” Lehman’s president Joe Gregory embraced this notion of going with your gut and deciding quickly, and he passed copies of Blink out on the trading floor. The executives took this class and then hurriedly marched back to their headquarters and proceeded to make the worst snap decisions in the history of financial markets. -Question one is: what is the longest amount of time I can take before doing this? What time world am I living in? Step two is, delay the response or the decision until the very last possible moment. If it is a year, wait 364 days. If it’s an hour, wait 59 minutes. Most of us would say that a professional tennis player is better than an amateur because they are so fast. But, in fact, what I found and what the studies of superfast athletes show is that they are better because they are slow. They are able to perfect their stroke and response to free up as much time as possible between the actual service of the ball and the last possible millisecond when they have to return it. "Take time to deliberate; but when the time for action arrives, stop thinking and go in."– Napoleon Bonaparte - Most people are taught that you should apologize right away. But I was surprised to find that, in most cases, delayed apologies are more effective. If you’ve wronged a spouse or partner or colleague in some substantive, intentional way, they will want time to process information about what you’ve done. If you acknowledge what you did, and delay the apology, then the wronged party has a chance to tell you how they feel in response, and your apology is much more meaningful. - Just take a breath. Take more pauses. Stare off into the distance. Ask yourself the first question of this two-step process: What is the maximum amount of time I have available to respond? When I get emails now, instead of responding right away, I ask myself this. We need a shift in mindset away from snap reactions toward delay. Innovation goes at a glacial pace and should go at a glacial pace. "The habit of always putting off an experience until you can afford it, or until the time is right, or until you know how to do it is one of the greatest burglars of joy. Be deliberate, but once you’ve made up your mind–jump in."- Charles R. Swindoll
Stephen J. Dubner hosts an episode full of the world's most renowned behavior change experts, including Colin Camerer, Ayelet Fishbach, David Laibson, Max Bazerman, Katy Milkman, and Kevin Volpp. Angela Duckworth (psychologist and author of Grit) is our special guest co-host, with Mike Maughan (head of global insights at Qualtrics) as real-time fact-checker.
Dr. Leonard Wong, a research professor at the Strategic Studies Institute (SSI) of the U.S. Army War College, led an important study titled: “Lying to Ourselves: Dishonesty in the Army Profession.” The study, which was published in 2015 generated much discussion as well as some consternation and reflection. www.strategicstudiesinstitute.army.mil/pdffiles/PUB1250.pdf In this episode, Host Dawn Kernagis and IHMC’s Director Ken Ford talk with Wong about his study and its implications. Wong also lectured about his study at IHMC in Pensacola last September: http://www.ihmc.us/lectures/20160907/. Wong’s research focuses on the human and organizational dimensions of the military and includes topics such as leadership development in the military profession. He is a retired Army Officer and taught leadership at West Point. He is also an analyst for the Chief of Staff in the Army. Wong’s research has led him Iraq, Afghanistan, Bosnia, Kosovo and Vietnam. He has testified before Congress and has been featured widely in the media, including the New Yorker, the Washington Post, the New York Times, PBS, NPR, 60 Minutes and CNN. Wong is a professional engineer and holds a Bachelor’s from the U.S. Military Academy. He also has a Master’s and a Ph.D. in business administration from Texas Tech University. 1:43: Ken reads five-star iTunes review from “CC Rider,” which is entitled “Intelligent Podcast: What a Relief:” “What a pleasure to hear intelligent, articulate people discussing worthwhile topics.” 2:17: Dawn describes Wong’s bio. 3:18: Dawn welcomes Wong and Ken. 3:42: Wong describes his role at the U.S. Army War College, as well as the College’s structure. When Army leaders arrive at the War College, they’ve generally been in the Army for twenty years. They’re at the point of thinking strategically about leadership and their roles. 5:27: Wong’s research into this topic started over a decade ago, with the question of how to build more time into the schedule of junior offices to facilitate innovation. Wong and his colleagues discovered an overwhelming amount of requirements, which were stifling Innovation. In the back of his mind, Wong concluded: ‘If we require more than they can possibly do, what are we reporting?’ 6:36: Wong, in conversation with his colleague Steve Gerras, once asked him what he was doing on his computer. He was supposedly doing mandatory training, but not really. He said, ‘I know, I’m just saying I did it.’ Wong realized then ‘how casually we approach lying, but we don’t call it lying.’ 7:15: The theory of Wong’s subsequent study came from a book entitled “Blind Spots: Why We Fail to Do What’s Right and What to Do About It,” by Max Bazerman and Ann Tenbrunsel (http://amzn.to/2gBJtib), along with what David Messick called ethical fading. The methodology was to use focus groups from various ranks throughout the Army, including staff officers at the Pentagon. 8:12: Dawn mentions that Wong’s study had a precedent: In 1970, the U.S. Army War College published a study showing that lying in the Army was pervasive. Digitization, the audit culture, and downsizing have made it worse today. 8:43: Wong says, “The Army is like a compulsive hoarder. It collects requirements, and it never gives any up. We always add more. We keep adding to the pile. Technology has made a huge influence on this.” Now, with email and Internet, we can ask people to provide digital signatures, and do various online trainings. 9:42: Wong characterizes another part of the problem: “The Army has had a giant emphasis on being a profession. It’s a good thing, but it’s made us believe that we are better than we are. We forget that we are humans. We forget that we are talking about people who can fall to the same temptations, go the same route, as an ordinary human.” 10:35: Ken asks about Wong’s description of people in the Army being so overwhelmed that they have to prioritize. 10:50: Wong says,
While intentional bias generally is an ugly thing, it's also relatively easy to spot if the will exists to do so. But what about bias where individuals or institutions haven't set out to discriminate -- but the net effect is bias? "[M]uch of discrimination is in fact based on unconscious or implicit bias," says Iris Bohnet, a behavioral economist at Harvard Kennedy School, "where good people like you and me treat people differently based on their looks." At times, even the subjects of implicit bias in essence discriminate against themselves. The Swiss born Bohnet, author of the new book What Works: Gender Equality by Design, studies implicit bias in organizations. In this Social Science Bites podcast, Bohnet tells interviewer David Edmonds that even good-faith efforts to address this bias has so far found little evidence that many of the structural remedies tried so far do in fact have an effect on the underlying bias. This doesn't mean she opposes them; instead, Bohnet works to design effective and proven solutions that work to "de-bias" the real world. Bohnet received her Ph.D. in economics from the University of Zurich in 1997 and joined the Harvard Kennedy School in 1998, where she has served as the academic dean of the Kennedy School, is the director of its Women and Public Policy Program, the co-chair (with Max Bazerman) of the Behavioral Insights Group, an associate director of the Harvard Decision Science Laboratory, and the faculty chair of the executive program “Global Leadership and Public Policy for the 21st Century” for the World Economic Forum’s Young Global Leaders. She serves on the boards of directors of Credit Suisse Group and University of Lucerne.
What books would guests on The Business give as holiday gifts? Listen for what Mitch Weiss, Dan Koh, Nancy Koehn, Max Bazerman, Frank Cespedes, and host Brian Kenny would recommend for the bookworm in your life.
From post 9/11 to the Catholic Church and Penn State Football, many notable organizations have “leadership blind spots”. Professor Max Bazerman talks about the power of noticing in leadership position and how noticing can enhance an organization.
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