Podcast appearances and mentions of dave murray

Alvin Reid's here to talk about playoff baseball and the American West, and Dave Murray's weekend forecast!- h3 full 1976 Fri, 03 Oct 2025 21:04:50 +0000 oB1Cr40ZJsduw5uZyhV0WwnzuefxVsjl comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Alvin Reid's here to talk about playoff baseball and the American West, and Dave Murray's weekend forecast!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Janelle is here, Dave Murray's forecast, and AI!- h3 full 1899 Thu, 02 Oct 2025 21:07:26 +0000 6rp6UJXEfFr6FoJZSJlVy2lxwCq5XVoJ comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Janelle is here, Dave Murray's forecast, and AI!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?f

DGS Happy Hour, bad algorithms, and Dave Murray's forecast!- h3 full 1829 Wed, 01 Oct 2025 21:06:19 +0000 iL8xMZkjt6oMVKijun3PhWy8tCkCmFw1 comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government DGS Happy Hour, bad algorithms, and Dave Murray's forecast!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodca

Part of John Rooney's interview with Chaim Bloom, Dave Murray's forecast, and Headlines!- h3 full 1962 Tue, 30 Sep 2025 21:03:26 +0000 Qm3EBBB9Xc4gAtczxEnp5d0RVM825cyb comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Part of John Rooney's interview with Chaim Bloom, Dave Murray's forecast, and Headlines!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

KMOX Legal Analyst Brad Young, the Riyadh Comedy Festival, and Dave Murray recaps his injuries!- h3 full 1916 Mon, 29 Sep 2025 20:59:26 +0000 8Alr5e6S4hymOFdu9TGiuFxq6hOt3TxR comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government KMOX Legal Analyst Brad Young, the Riyadh Comedy Festival, and Dave Murray recaps his injuries!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Dave Murray's fall forecast - H3 full 1927 Mon, 22 Sep 2025 21:01:42 +0000 ZtcGFvnWfCrgrrCxAvMhG6lHlDRlTmxk comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Dave Murray's fall forecast - H3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

Dave Murray + Headlines - H3 full 1878 Fri, 19 Sep 2025 21:05:02 +0000 tO6WDEVGSO1qvwUp0WtIHj6RRI0B266s comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Dave Murray + Headlines - H3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%2Fr

Full Show: Ricky Horton, Tony Scott, Dave Murray full 7051 Fri, 19 Sep 2025 21:13:34 +0000 rOHSqoOEVk0NCfctG86hw5rctHB2liKd comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Full Show: Ricky Horton, Tony Scott, Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-

Dave's Jerseys & "Shame Room," Janelle's Movie Reviews and Dave Murray! - H3 full 1864 Thu, 18 Sep 2025 19:59:59 +0000 BKNPjsT6Wuf6mmHuDtb3OT3lQbDozQET comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Dave's Jerseys & "Shame Room," Janelle's Movie Reviews and Dave Murray! - H3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.a

Devin Cahill, Dave Murray & Admin weighs in on hate Speech- h3 full 1876 Tue, 16 Sep 2025 20:02:54 +0000 4eWbDIaZmCTRdg6lKX72i3npwTdCMmvL comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Devin Cahill, Dave Murray & Admin weighs in on hate Speech- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcas

Tuesday Weather with Dave Murray full 65 Tue, 16 Sep 2025 21:49:25 +0000 rdyMZFxaEpnLxI4lI8xYaopa0czVyGk7 comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Tuesday Weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

What foods would we have brought to us, internet advancement, Dave Murray and Headlines, and Honeyfunds!- h3 full 1882 Mon, 15 Sep 2025 21:14:31 +0000 vDGLrbwcBQrRQeDuCAjtZ3wXPgNxTDhn comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government What foods would we have brought to us, internet advancement, Dave Murray and Headlines, and Honeyfunds!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Monday weather with Dave Murray full 159 Mon, 15 Sep 2025 20:49:37 +0000 vILMFPl9a7gp1mDqugwGOZZ3vnbGcnxq comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Monday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Friday weather with Dave Murray full 76 Fri, 12 Sep 2025 20:53:12 +0000 w2Vv9YzOqbjzrLmQ8ITjbG7tWOPeEml2 comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Friday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Alvin Reid & the Kirkwood Greentree Festival, ten pounds of sugar, and Dave Murray!- h3 full 1959 Fri, 12 Sep 2025 21:04:44 +0000 eWE6vahu6hCXplJRq0drtpkRaLzHwpBn comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Alvin Reid & the Kirkwood Greentree Festival, ten pounds of sugar, and Dave Murray!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https

Thursday weather with Dave Murray full 21 Thu, 11 Sep 2025 21:03:55 +0000 zaA2OxWqsI6YM71YlkxNey5NNshbqoZK comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Thursday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2

Janelle is here to talk the movie slow season, Dave Murray's weather, and sex education!- h3 full 1900 Thu, 11 Sep 2025 21:07:13 +0000 7cAmvFcUJU8U9zou8YRv3vUBgysUzURY comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Janelle is here to talk the movie slow season, Dave Murray's weather, and sex education!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Summary: In this episode of the Experience Revolution podcast, host Dave Murray speaks with Katie Osborne, co-owner and vice president of marketing for Alpenhaus. They discuss the evolution of Alpenhaus, a family-run business that has expanded from a ski shop to a retailer of various outdoor fun products. Katie shares insights on the importance of customer experience, the tools and processes they have implemented to enhance service, and how they engage employees in this mission. The conversation also touches on the significance of recognition and awards, the impact of the Customer Experience Executive Academy (CXEA), and the continuous improvement mindset that drives Alpenhaus forward. Katie offers valuable advice for newcomers to the customer experience field, emphasizing the need to start small and focus on pain points. Takeways: Alpenhaus has evolved from a ski shop to a diverse outdoor retailer. Customer experience is woven into the fabric of Alpenhaus. Tools and processes are essential for delivering great customer experiences. Engaging employees through videos and role-playing enhances service standards. Recognition of employees for service excellence is crucial. CXEA provided valuable insights and tools for success. Continuous improvement is necessary for maintaining high standards. Internal communication plays a key role in reinforcing customer experience. Anecdotes of exceptional customer service highlight the company's commitment. Starting with small, manageable changes can lead to significant improvements. Chapters: 00:00Introduction to Alpin Haus and Its Journey 02:41The Importance of Customer Experience 05:22Tools and Processes for Success 08:13Engaging Employees in Customer Experience 11:23Recognition and Awards for Service Excellence 14:05The Impact of CXEA on Alpenhaus 16:54Continuous Improvement in Customer Experience 19:30The Role of Internal Communication 22:25Anecdotes of Customer Service Success 25:08Future Plans for Customer Experience 28:02Advice for Newcomers to Customer Experience   Links Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Zappos call:  https://thedijuliusgroup.com/is-zappos-really-that-good-at-customer-service-manager-fired-for-responses-to-online-reviewers/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

More coverage of Charlie Kirk, DGS Happy Hour, and Dave Murray's weather- h3 full 1739 Wed, 10 Sep 2025 21:11:50 +0000 ZKo1YBtGaZGUIviydbrUAF9GdlMgFkVF comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government More coverage of Charlie Kirk, DGS Happy Hour, and Dave Murray's weather- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.a

Tuesday weather with Dave Murray full 47 Tue, 09 Sep 2025 20:41:53 +0000 vfGT4btyLUmBQ3RYjI394NptLNwp0Ey5 comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Tuesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

Betting AI, Dave Murray, Headlines, and new music!- h3 full 1897 Tue, 09 Sep 2025 21:31:05 +0000 s6fusg82rxRK77bh2ZNqirvrHvUcieZV comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Betting AI, Dave Murray, Headlines, and new music!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com

Monday weather with Dave Murray full 86 Mon, 08 Sep 2025 20:47:34 +0000 urkr6UO7Pujxm2JffLLuLnV1uk4MrUp8 comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Monday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

ReMax September Award Winner, Dave Murray, Headlines, and performative coaching!- h3 full 2015 Mon, 08 Sep 2025 21:02:57 +0000 S1JYcpgo7ClmCFSYPLX41LL1r4nBzryE comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government ReMax September Award Winner, Dave Murray, Headlines, and performative coaching!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://

Friday weather with Dave Murray full 66 Fri, 05 Sep 2025 20:51:23 +0000 KtULYXYJUYaPlfek2Gm8pN2MYukZAF1o comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Friday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Alvin Reid talks college football, Dave Murray's weather, and corndogs!- h3 full 1940 Fri, 05 Sep 2025 21:15:37 +0000 lxpomTTBHM2sIfmbPDRhIb3oinuXBFhU comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Alvin Reid talks college football, Dave Murray's weather, and corndogs!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.am

Janelle reviews Downton Abbey, Dave Murray's advice, and Headlines!- h3 full 1888 Thu, 04 Sep 2025 21:04:48 +0000 TeJazjrLrYKsWppzFN56ZbqaCxEFy1HI comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Janelle reviews Downton Abbey, Dave Murray's advice, and Headlines!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperw

Thursday weather with Dave Murray full 111 Thu, 04 Sep 2025 20:46:21 +0000 sd5OHNda269VKPrDykCbeFtYD7aozr6N comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Thursday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2

Summary: In this episode of the Experience Revolution podcast, host Dave Murray speaks with Kevin Shipley, Associate Vice President of Community Engagement at Gulf Coast Blood. They discuss the evolution of donor experience at Gulf Coast Blood, emphasizing the importance of empathy, leadership support, and innovative training methods. Kevin shares insights on how the organization has successfully increased donor retention and engagement through strategic initiatives, including the use of Net Promoter Score (NPS) for both donor feedback and employee recognition. The conversation highlights the significant impact of a strong donor experience on saving lives and sustaining organizational growth. "Great donor experience helps save lives." Chapters: 00:00Introduction to the Experience Revolution 01:58Growth in Donor Experience at Gulf Coast Blood 06:32Impact of Empathy on Donor Retention 09:25Challenges in Donor Retention and Engagement 12:14Leadership Changes and Sustaining Initiatives 14:08Integrating Customer Experience into Training 17:07Celebrating Donor Milestones 18:51Measuring Success with NPS 22:26Using NPS for Employee Recognition 33:09Conclusion and Future Outlook

Wednesday weather with Dave Murray full 97 Wed, 03 Sep 2025 20:37:42 +0000 GhTZIUtp0YLjLJIcSA3U0YhOYVB3Dq4N comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Wednesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%

Trump's perplexing handling of Epstein, Pat & Danny Liston, Dave Murray, and What's Up Brother- h3 full 1884 Wed, 03 Sep 2025 20:59:36 +0000 0xD8uIDy3jEF7khd012gFkaVEJJo1CSV comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Trump's perplexing handling of Epstein, Pat & Danny Liston, Dave Murray, and What's Up Brother- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Tuesday weather with Dave Murray full 110 Tue, 02 Sep 2025 20:51:40 +0000 4u0odmGcJIIJzey5ZgsEdEUwbFrlZara comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Tuesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

Friday weather with Dave Murray full 68 Fri, 29 Aug 2025 20:42:40 +0000 7SGeR0Hdtk9E4PQwoizspyE127o0urvw comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Friday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Alvin Reid for some politics, Dave Murray for some weather, and the DGS Happy Hour!- h3 full 1923 Fri, 29 Aug 2025 21:07:01 +0000 QmHjQgLAUFfKx6ArzBCE9IU5TAuWYUyN comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Alvin Reid for some politics, Dave Murray for some weather, and the DGS Happy Hour!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https

Summary   In this episode of the Customer Service Revolution podcast, Denise Thompson interviews Dave Murray, VP of consulting for the DiJulius Group. They discuss the critical connection between employee experience and customer experience, the challenges of accidental management, and the importance of a strong recruiting and onboarding process. Dave shares insights from his book, 'The Employee Experience Revolution,' emphasizing the need for organizations to focus on internal culture to drive external success. The conversation also touches on the evolving expectations of employees, particularly regarding work-life balance, and previews upcoming workshops aimed at improving recruitment and onboarding practices.   Takeaways Employee experience directly impacts customer experience. 82% of managers are accidental managers, lacking training. Transforming internal culture can lead to better customer service. Companies must focus on consistent management practices. Recruiting processes should reflect company culture and values. Onboarding is a critical opportunity for engagement. Work-life balance is increasingly important for employees. Organizations need to proactively manage their culture. Effective training for managers is essential for retention. Creating a memorable experience starts from the first contact. Sound Bites "82% of managers are accidental managers." "Two minutes to 12 seconds is a big difference." "We want to be selective in our hiring." Chapters 00:00Introduction to Customer Experience and Employee Engagement 01:58The Need for Employee Experience Revolution 05:01Transforming Customer Experience through Employee Engagement 09:36Attracting and Retaining Top Talent 13:58The Importance of a Positive Recruiting Experience 17:39Creating Growth Opportunities for Employees 22:26The Importance of Structured Training 24:17Creating a Memorable Recruiting Experience 27:06Attracting Candidates: Company Culture and Reputation 31:04Work-Life Balance and Generational Expectations 34:18Enhancing the Onboarding Process 37:35Applying Recruitment Strategies to Educational Institutions   Links Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Zappos call:  https://thedijuliusgroup.com/is-zappos-really-that-good-at-customer-service-manager-fired-for-responses-to-online-reviewers/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Wednesday weather with Dave Murray full 69 Wed, 27 Aug 2025 20:39:57 +0000 unuX9iSGYfQRmVWChPnU3QIvAf6NzbxU comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Wednesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%

DGS Happy Hour, should the military occupy American cities, and weather with Dave Murray!- h3 full 1923 Tue, 26 Aug 2025 21:04:56 +0000 kHvoOtZszFBwyvo6XjCcBV4rJXHksJvR comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government DGS Happy Hour, should the military occupy American cities, and weather with Dave Murray!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Tuesday weather with Dave Murray full 166 Tue, 26 Aug 2025 20:50:08 +0000 kHVaomqaEDOUKkhTCZHKS3MSuMXV6FgC comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Tuesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

House explosions, caviar chicken nuggets, Dave Murray and Headlines!- h3 full 1914 Mon, 25 Aug 2025 20:59:07 +0000 sp0LiMyCOBtsoifkkM5pTgxvJmjNOBD9 comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government House explosions, caviar chicken nuggets, Dave Murray and Headlines!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amper

Monday weather with Dave Murray full 114 Mon, 25 Aug 2025 20:39:11 +0000 Y6LZwb8NF6EzQfbyuw1oM1cvp3d4oIWM comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Monday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Friday weather with Dave Murray full 58 Fri, 22 Aug 2025 20:55:06 +0000 IoVWU9isRIN3PsdRzgmP7gpRj3p71QnD comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Friday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Our favorite possessions, saving the bees, and Dave Murray's weekend forecast!- h3 full 2086 Fri, 22 Aug 2025 21:06:13 +0000 CJNKTaMuYruAIHyHofvco9eKECA6WPOE comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Our favorite possessions, saving the bees, and Dave Murray's weekend forecast!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://pl

Dave Murray's Fall Forecast full 447 Thu, 21 Aug 2025 20:46:47 +0000 gUOrMkH7IP45HTVDWVvJZhZlFyDCCQTH comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Dave Murray's Fall Forecast The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%2Frs

Janelle reviews Eden, Dave's good butt, and Dave Murray's Fall Forecast!- h3 full 1865 Thu, 21 Aug 2025 21:09:38 +0000 RE2DHn6jUIivdSiggIzp0QZCl8iEN5Jc comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Janelle reviews Eden, Dave's good butt, and Dave Murray's Fall Forecast!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.a

Wednesday weather with Dave Murray full 146 Wed, 20 Aug 2025 20:45:30 +0000 5sHsIDMOMYyU8klfnftOw5UMF3JFvjDY comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Wednesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%

KMOX Legal Analyst Brad Young, antlers on a plane, Dave Murray, Headlines, and new words!- h3 full 1894 Wed, 20 Aug 2025 21:05:41 +0000 8pwprglzmVwt3jAWdLo8xpugTWiYjEyU comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government KMOX Legal Analyst Brad Young, antlers on a plane, Dave Murray, Headlines, and new words!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Tuesday weather with Dave Murray full 132 Tue, 19 Aug 2025 21:05:11 +0000 XjkwOjC86NbaV60ciT7JBqwRRomJjhxI comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Tuesday weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

Monday Weather with Dave Murray full 346 Mon, 18 Aug 2025 20:42:59 +0000 Vy0dVfLni9kg4wM12Jpve8WHSXakcaUx comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Monday Weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F%

Hats are fashion statements, Rachel & Kevin's alliance, Clankers, and weather and headlines with Dave Murray!- h3 full 1976 Mon, 18 Aug 2025 21:00:30 +0000 mPAsivrxzZ5SuKKiQAouRRbxDF8LlHXn comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Hats are fashion statements, Rachel & Kevin's alliance, Clankers, and weather and headlines with Dave Murray!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False

Weekend weather with Dave Murray full 87 Fri, 15 Aug 2025 20:45:53 +0000 QrjGuBtxLaToSICrW5txa6Me0dO6W2Vb comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Weekend weather with Dave Murray The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False https://player.amperwavepodcasting.com?feed-link=https%3A%2F

Alvin Reid talks ending recycling, The DGS Happy Hour, Dave Murray's weather and Headlines!- h3 full 1973 Fri, 15 Aug 2025 21:12:45 +0000 aQ5WqqGsVQZG82J3uOA28YnWGUmD6KWY comedy,religion & spirituality,society & culture,news,government The Dave Glover Show comedy,religion & spirituality,society & culture,news,government Alvin Reid talks ending recycling, The DGS Happy Hour, Dave Murray's weather and Headlines!- h3 The Dave Glover Show has been driving St. Louis home for over 20 years. Unafraid to discuss virtually any topic, you'll hear Dave and crew's unique perspective on current events, news and politics, and anything and everything in between. © 2025 Audacy, Inc. Comedy Religion & Spirituality Society & Culture News Government False