Podcasts about KeyBank

Summary In this episode of the Customer Experience Revolution podcast, host Dave Murray speaks with Victor Aranda from KeyBank about the transformative 'Moments Matter' initiative. They discuss the framework's three pillars, the impressive growth in Net Promoter Score (NPS), and the strategies implemented to sustain momentum and consistency in client and teammate experiences. Victor shares insights on the ambassador program, the importance of emotional connections with clients, and how the initiative has become a competitive advantage for KeyBank. The conversation emphasizes the ongoing commitment to improvement and the daily efforts required to maintain high standards in customer service. Takeaways Victor Aranda leads the 'Moments Matter' initiative at KeyBank. The initiative focuses on client and teammate experience. KeyBank's NPS score increased from 57 to 85 in four years. An ambassador program was created to empower leaders across the organization. Sustaining momentum is crucial for long-term success. Emotional connections with clients lead to increased loyalty. The initiative is embedded in onboarding and daily operations. Inconsistency in service is a major challenge to overcome. Continuous improvement is a core value at KeyBank. Celebrating small wins helps maintain motivation and focus. Chapters 00:00Introduction to Moments Matter 02:09Understanding the Moments Matter Framework 05:06Success Metrics and NPS Growth 09:41Implementation Strategies and Ambassador Program 17:35Sustaining Momentum and Consistency 26:10Creating a Competitive Advantage 30:31Emotional Connections and Client Experience 34:45The Daily Commitment to Improvement   Links KeyBank Connect with Vistor Aranda Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/ Books   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

In this episode, we sit down with Erin Ressa, business banking relationship manager at KeyBank and co-chair of Key4Women — a national initiative that supports women entrepreneurs with access to capital, mentorship, and community. Erin explains how banking — when done right — should feel like a relationship, not just a transaction. Our conversation dives into the real barriers women face when seeking funding: confidence, under-asking, and outdated perceptions. We talk about the value of honest, supportive partnerships — in business and in life. And programs like Key4Women that help bridge those gaps by combining education, advocacy, and support. Whether you’re dreaming up your first idea or scaling something you love, this episode is full of encouragement and real-world insight for women who want to grow — without going it alone. If you're new here, this is a place for everyone to laugh, learn, heal and build. Not alone. Not perfectly. But arm in arm, heart to heart. Because we were never meant to do this alone. We are always Better Together. Let's Connect! If this podcast feels like something you’ve been craving, hit subscribe, leave a review, and send it to a friend. The more voices we have in this village, the stronger we become. Email Us: bettertogether@richlandsource.com Erin’s email: erin_ressa@keybank.com Subscribe to Maddie’s Blog Listen to more of Sarah Goff's Music More about Key4Women The Small Business Administration National Association of Women Business Owners Support the show: https://richlandsource.com/membersSee omnystudio.com/listener for privacy information.

Summary In this episode Chief Revolution Officer John DiJulius talks to Kevin Sloan, Executive Vice President, Head of Retail Banking,for KeyCorp. As Head of Retail Banking, Kevin Sloan leads the execution of KeyBank's retail relationship growth strategy centered on helping clients and communities thrive. His responsibilities include leading 5,500 teammates across Key's 950 branch offices, its Business Performance, Support & Enablement team, and its Client & Teammate Experience team. He is also a member of KeyCorp's Executive Council. Takeaways Why KeyBank focused on the client experience What did Key do to transform their client experience What was the return on investment for Key How did Key keep the client experience momentum going years after Chapters: 00:00Celebrating 200 Years of KeyBank 02:50The Journey to Client Experience Excellence 06:12Moments Matter: A Framework for Success 09:04Recruitment and Retention Strategies 11:46Measuring Success: KPIs and Results 15:02Consistency in Customer Experience 17:46Building a Culture of Recognition 21:08Challenges of Maintaining Momentum 23:56Connecting Purpose with Client Experience 26:53The Importance of Emotional Connection 30:12Sustaining Momentum in Client Experience 33:05Collecting and Sharing Moments That Matter 35:59The Power of Small Gestures 38:48Conclusion and Reflections   Links Connect with Kevin Sloan Six Reasons Your CX Plummets When Your Business Skyrockets, and How to Fix It: https://thedijuliusgroup.com/download-reasons-your-customer-experience-plummets/ Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Employee Experience Executive Academy: https://thedijuliusgroup.com/project/exea/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Secret Service Blog:  https://thedijuliusgroup.com/secret-service-turns-20-and-the-dijulius-group-is-born-with-superior-customer-service-as-the-single-biggest-competitive-advantage/   Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

“And one year, Ariel [Detergent] was, like, you know that 95 % of the people in India still think laundry is a woman's job. And Ariel was just, like, gosh, that doesn't seem like it's, this was 2017 or ‘18 at the time, [and] they're like, that doesn't seem right. Like, it's, haven't we all moved past that? So they created a campaign they called ‘Share the Load.' And what they did is they went out there and they advocated a hashtag, #sharetheload with, for everybody in the family to help with the laundry. It shouldn't just be mom's job anymore. And of course, this kind of air cover for someone who is burdened with this task would just elicit a huge thank you because you're just helping to make their lives better, and you haven't done a darn thing. It's not about the product. It's positioning. Yeah, it's, like, ‘here's what we know you care about, and so we're going to prove that we care about you because we care about that.' Sales went up 76%.” – Reid HolmesThis episode's guest has spent over thirty years leading the creative departments of some of the best ad agencies in America. His idea for H&R Block, “You Got People,” garnered four million new clients, and his work changed the trajectory of brands like Burger King, The Mayo Clinic, KeyBank, and many others. He also has multiple public-speaking awards as he helps audiences gain a deeper understanding of how clarity creates impact. He's won almost every award in advertising and has been featured in The New York Times, Adweek, Advertising Age, Forbes, and Communication Arts.But as his kids started graduating, he realized he wanted to leave a legacy. He found an approach that inspires businesses, marketing teams, and those they wish to attract. His #1 best-selling book, Appreciated Branding: Transform Your Brand from Ignored to Irreplaceable, has become a go-to mature-brand playbook. His name is Reid Holmes, and he'll be sharing his perspective on advertising today, how brands can use sound to stand out and be more memorable, and where he thinks things will go from here. If you're looking to boost your brand, you won't want to miss this one!As always, if you have questions for my guest, you're welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you'll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available along with other interesting bits of audio-related news. And if you're getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I'd love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast's main page. I would so appreciate that.(0:00:00) - The Power of Audio in AdvertisingOur conversation begins with a look back at the early memories that sparked Reid's love of sound, which include his father's copy of the famous War of the Worlds broadcast. “You picture these big, huge Martian creatures that are described,” he says, “and they're coming down through New Jersey and the whole country was freaking out. And it was Orson Welles, who has the pipes for audio.” He tells us more about his family's history in advertising and about how it led to his own career. “I was like, well, my mom was in advertising and my uncle's doing really well in it,” Reid explains. “I should give it a shot because it seems like it runs in the family, and maybe I'd be pretty good at it.”(0:13:02) - The Evolution of Radio...

Regional and community financial institutions face unprecedented challenges from both banking giants and nimble fintech startups. But size isn't the determining factor for success in today's financial landscape – rather, it's the ability to foster an innovative culture, make strategic partnerships, and leverage data effectively. As part of the Executive Leadership Series, sponsored by Naehas and recorded live at the Financial Brand Forum, we spoke with Victor Alexander, Head of Consumer Banking at KeyBank, a leader who understands the delicate balance between tradition and innovation in financial services. Victor will explore how leadership styles impact organizational agility and highlight KeyBank's approach to collaboration with solution providers that extends capabilities without massive internal investment. This episode of Banking Transformed is sponsored by Naehas Naehas provides financial institutions with a centralized platform to efficiently manage product creation, pricing strategies, compliance, and disclosures. By automating complex processes and integrating advanced governance tools, Naehas significantly reduces operational risk and accelerates execution. Trusted by 6 of the 10 largest U.S. banks, our solution supports top-tier institutions in delivering precise, compliant offers with speed and accuracy. ⁠https://www.naehas.com/?utm_source=financialbrand&utm_medium=referral&utm_campaign=Banking_Transformed_podcast

In this week's episode of The Future of Security Operations podcast, Thomas is joined by Travis Howerton, Co-founder and CEO of RegScale. Travis began his security career with roles at government and regulated organizations, including the National Nuclear Security Administration and Oak Ridge National Laboratory, before being inspired by inefficiencies in compliance processes to co-found RegScale. As CEO of RegScale, he oversees their Continuous Controls Monitoring platform, which enables rapid GRC outcomes for organizations like Wiz, Keybank, and the US Department of Energy. In this episode: [02:15] How an interest in computer science led Travis to pursue a career in security [03:20] Working in “the Major Leagues of cyber” at the National Nuclear Security Administration [06:20] Moving fast in highly-regulated environments [07:10] Securing the world's fastest supercomputer at Oak Ridge National Laboratory [10:30] Supporting digital transformation at enormous scale at Bechtel Corp [15:15] How outdated compliance processes inspired Travis to co-found RegScale [18:15] How RegScale acquired its first high-profile clients through "hustle and luck" [19:20] The challenges of building the first version of RegScale [21:15] Taking the pain out of compliance [23:20] The biggest GRC roadblocks teams are facing right now [25:10] Practical advice for moving the needle on your automation program [27:33] Eliminating redundancy and inefficiency in federal compliance programs [32:30] What's next for RegScale [33:45] The best applications of AI (and which decisions should "never" be made AI) [35:45] Navigating regulatory uncertainty when it affects your whole business model [38:40] What SecOps and compliance teams might look like in the future [40:20] What the best compliance teams do to build rapport with security, IT and other business functions [43:30] Why AI adoption is a risk-based conversation every organization should be having with their CISO [46:00] Connect with Travis Where to find Travis Howerton: LinkedIn RegScale Where to find Thomas Kinsella: LinkedIn Tines Resources mentioned: The CISO Society 2025 State of Continuous Control Monitoring Report

Send us a textScott J. Allen, Ph.D., is an award-winning educator passionate about working with people at all levels and across industries. He serves as an instructor in SMU's Cox School of Business Executive Education and spent more than 18 years as a professor of management. Allen's areas of expertise include leader development, the future of work, and executive communication. Scott has published more than 60 peer-reviewed articles and book chapters. He's the co-author of several books and hosts Practical Wisdom for Leaders, ranked among the world's top 2.5% of podcasts. Along with the podcast, he publishes a weekly newsletter.Scott frequently serves as a keynote speaker. In addition, he consults, facilitates workshops, and leads retreats across industries. Recent engagements include Catholic Charities, Cleveland Leadership Center, Key Bank, Federal Reserve Bank of Cleveland, Progressive, Nestle, EY, Siegfried Group, Dallas Area Rapid Transit, Sherwin Williams, Whiting-Turner, Builder's FirstSource, Vocon, CID Design Group, Toyota Motor North America, Lexus, Crestron, NASA-Glenn, Sam's Club, Elbit America, Oatey, Lubrizol, Enbridge (Dominion), Endeavor Energy Resources, Scout Energy Partners, First Energy, TransAlta, FedEx Custom Critical, Thompson Hine LLP, Nordson, Beacon Oral Specialists, and Cleveland Clinic.Scott served on the board of the International Leadership Association, Association of Leadership Educators, and Management and Organizational Behavior Teaching Society. He was named an ILA Fellow by the International Leadership Association in 2021.Thanks to Martin Gutmann for interviewing! A Few Quotes From This Episode“If you'd asked me in 2020, I would've said I knew a lot about leadership. But now I see just how much I didn't—and still don't—know.""This podcast has systematized my learning. Every week, I'm talking with someone who knows more than I do.""Maybe I've reached base camp, but Everest is still ahead."About The International Leadership Association (ILA)The ILA was created in 1999 to bring together professionals interested in studying, practicing, and teaching leadership. Plan for Prague - October 15-18, 2025!About  Scott J. AllenWebsiteWeekly Newsletter: Practical Wisdom for LeadersBlogMy Approach to HostingThe views of my guests do not constitute "truth." Nor do they reflect my personal views in some instances. However, they are views to consider, and I hope they help you clarify your perspective. Nothing can replace your ♻️ Please share with others and follow/subscribe to the podcast!⭐️ Please leave a review on Apple, Spotify, or your platform of choice.➡️ Follow me on LinkedIn for more on leadership, communication, and tech.

WBEN's Zach Penque on KeyBank Center lease full 48 Wed, 16 Apr 2025 06:37:17 +0000 1tg2mu5Yoj98ojQaiReftK4nlmbP3fgb news WBEN Extras news WBEN's Zach Penque on KeyBank Center lease Archive of various reports and news events 2024 © 2021 Audacy, Inc. News False https://player.amperwavepodcasting.com?feed-link=h

Mark Poloncarz on KeyBank Center lease full 220 Wed, 16 Apr 2025 06:37:52 +0000 DsVgyqpk5FysXfcoibXf3dCzLJAqTVat news WBEN Extras news Mark Poloncarz on KeyBank Center lease Archive of various reports and news events 2024 © 2021 Audacy, Inc. News False https://player.amperwavepodcasting.com?feed-link=https

The Sabres have no intention of walking away from KeyBank Center, and COO Pete Guelli says the Sabres will be in Buffalo for a long time.

Bob talks about the man deported to El Salvador, pinto beans, a robbery at the KeyBank at the Bausch & Lomb Plaza, the USS Harry Truman, the U of R suing the feds, and Hochul testifying in front of a house committee,

Keybank National Association v. Green Earth Energy Photovoltaic Corporation

Rahwa Teklai, is a Key Private Bank Market Leader.With over 25 years in financial services, Rahwa leads a team dedicated to helping families navigate their complex financial journeys.Her expertise in multi-generational wealth planning, business transitions, and philanthropy has made her an invaluable resource to countless families and business owners throughout our region.As a Certified Financial Planner, Rahwa shares insights on wealth preservation and growth strategies.We explore Rahwa's professional journey, leadership philosophy, and the innovative solutions she's implementing at KeyBank. Plus, she shares her plans to climb Mt. Everest! For our listeners who want to learn more about the services offered by Key Private Bank or connect with Rahwa and her team, you can visit their offices in Plymouth Meeting, Pennsylvania or Tarrytown, New York.Her Story is hosted by Kathy Romano and airs Sunday mornings at 7am on 93.3 WMMR-FM in Philadelphia. Follow Her Story on Instagram for a first look at each week’s guest.

This is Derek Miller, Speaking on Business. For centuries, KeyBank has been a full-service bank offering a variety of products that work best for you, with personalized solutions designed to meet your unique financial needs and goals. KeyBank's President of the Utah Market, Drew Yergensen, joins us with more. Drew Yergensen: KeyBank has helped our clients and community thrive for more than 200 years. We have locations throughout the country and offer a variety of services including deposit, lending, cash management and investment services. Our goal really is to make it easy to bank with Key. Our team's ability to collaborate with clients to meet them where they are in their goals, their business, their finances, and their life are a big part of what sets us apart from our competitors. KeyBank teammates seriously are the best in the business. Philanthropy is also a large part of who we are at Key, particularly here in Utah and we're very proud of that fact. Through grants, sponsorships and volunteering, Key helps organizations make a difference. To learn more about how we can serve your needs, visit key.com or just stop by a local branch. We're here to help with your financial goals and dreams. Derek Miller: KeyBank offers personalized financial solutions and strong community support. Whether it's business growth, financial planning, or everyday banking, they make it easy to manage your money with a knowledgeable team that truly cares about your success. I'm Derek Miller, with the Salt Lake Chamber, Speaking on Business. Originally aired: 2/24/25

Send us a textIn this mid-month deep dive, our guest hosts revisit a popular interview with Michael Sytsma, President of Key Bank in Grand Rapids, Michigan. Michael shares his unconventional journey to leadership and his dedication to serving his community. The episode highlights his inspiring story about helping create a sustainable orphanage in the Democratic Republic of Congo with his friend Christophe and delves into his philosophy of servant leadership. Michael emphasizes the importance of creating a positive work environment, lifelong learning, and the powerful role of faith in his leadership style. Listeners are encouraged to reflect on their own leadership journey, the legacy they want to leave, and how they can make a positive impact in their daily lives.Support the showBe sure to rate and follow our podcast!

Thomas Winmill, manager of the Midas Fund, discusses how uncertainties over tariffs, trade wars and geo-politics have help boost gold prices by more than 40 percent in the last year — and mining-company stocks by even more — and yet the current level of concern is going to help precious metals go even higher from here. He explains why the higher prices are a particular boon for the miners, making them the market sector he thinks has the most potential moving forward. Dan Brown, director of consumer product management at KeyBank talks about the firm's recent research which showed that Americans have levels of financial stress which may not be fully warranted, contradicting other studies — including ones discussed recently on the show — by showing that 45 percent of respondents are confident they could manage a $2,000 unexpected expense. Todd Rosenbluth, head of research at VettaFi, looks to the newest bond offering from the oldest mutual fund company — one of its first ventures into running exchange-traded funds — as his ETF of the Week. Plus, in the Market Call, Wasif Latif, president/chief investment officer at Sarmaya Partners — manager of the new Sarmaya Thematic ETF — talks about the concepts and ideas that he thinks will move the market next.

In this episode of the Impostor Syndrome Files, we talk about leadership. Being a people leader is hard! It's especially hard in a rapidly changing world where there is so much more to think about and so much less time available to us. My guest this week is Scott Allen, a management professor and leadership consultant who talks about what he refers to as the puzzle of leadership. Here we explore the challenges facing current leaders and how to approach them through curiosity and experimentation. Scott also shares three important action steps all people leaders should take to build their confidence and maximize their effectiveness. And, finally, we talk about some options to consider if you're working for a difficult boss.About My GuestScott J. Allen, Ph.D., is an award-winning educator passionate about working with people at all levels and across industries. He serves as an instructor in SMU's Cox School of Business Executive Education and spent more than 18 years as a professor of management. His areas of expertise include leader development, the future of work, and executive communication.Scott has published more than 60 peer-reviewed articles and book chapters. He's the co-author of several books, including The Little Book of Leadership Development: 50 Ways to Bring Out the Leader in Every Employee; Emotionally Intelligent Leadership: A Guide for College Students; Discovering Leadership: Designing Your Success; and Captovation: Online Presentations by Design. Scott hosts Phronesis: Practical Wisdom for Leaders, ranked among the world's top 2.5% of podcasts. Along with the podcast, he publishes a weekly newsletter called The Leader's Edge.Scott frequently serves as a keynote speaker. In addition, he consults, facilitates workshops, and leads retreats across industries. Recent engagements include Lubrizol, Key Bank, Progressive, Nestle, EY, Siegfried Group, Dallas Area Rapid Transit, Federal Reserve Bank of Cleveland, Sherwin Williams, Whiting-Turner, Toyota Motor North America, Lexus, Gee Automotive, Crestron, NASA-Glenn, Elbit America, Oatey, Dominion/Enbridge, Endeavor Energy Resources, TransAlta, FedEx Custom Critical, Thompson Hine LLP, Nordson, and Cleveland Clinic. Scott served on the board of the International Leadership Association, Association of Leadership Educators, and Management and Organizational Behavior Teaching Society. He was named an ILA Fellow by the International Leadership Association in 2021.~Connect with Scott:Website: https://www.scottjallen.net LinkedIn: https://www.linkedin.com/in/scott-j-allen/ ~Connect with Kim and The Impostor Syndrome Files:Join the free Impostor Syndrome Challenge:https://www.kimmeninger.com/challengeLearn more about the Leading Humans discussion group:https://www.kimmeninger.com/leadinghumansgroupJoin the Slack channel to learn from, connect with and support other professionals: https://forms.gle/Ts4Vg4Nx4HDnTVUC6Join the Facebook group:https://www.facebook.com/groups/leadinghumansSchedule time to speak with Kim Meninger directly about your questions/challenges: https://bookme.name/ExecCareer/strategy-sessionConnect on LinkedIn:https://www.linkedin.com/in/kimmeninger/Website:https://kimmeninger.com

In this episode of "What Gives", host Erin Satzger engages in a compelling conversation with Jennifer Damiano, the Cincinnati Market President of KeyBank. With a unique background that spans 17 years in the philanthropic sector before transitioning to banking, Jennifer brings a distinctive perspective to her leadership role. She discusses her journey from nonprofit work to leading KeyBank's private banking unit in Cincinnati and Dayton, and now stepping into the market president position. Jennifer shares her vision for deepening KeyBank's community impact, building upon the $384 million in local investments since 2017, and how her philanthropic roots continue to influence her approach to banking. Tune in to explore how Jennifer plans to blend community engagement with financial services to foster economic growth and support for local initiatives.

In this episode of HR Like a Boss, John DiJulius delves into the pivotal role of HR in shaping a positive and meaningful employee experience. He discusses how HR professionals can act as brand ambassadors, bridging the gap between leadership and employees and embodying the organization's soul. DiJulius underscores the importance of connecting employees' work to a larger purpose, creating a recruitment process that attracts top talent, and holding leadership accountable to core values. Tune in to learn how HR can be a powerful force for purpose, satisfaction, and integrity within an organization. ABOUT JOHN John DiJulius III is known as the authority on helping organizations build a world-class customer and employee experience. He is the best-selling author of six books. John is the founder and chief revolution officer of The DiJulius Group, who has worked with companies such as The Ritz-Carlton, Lexus, Starbucks, KeyBank, Nestlé, Chick-fil-A, Celebrity Cruises, Bristol-Myers, Marriott, and many more, helping them make the experience they deliver their single biggest competitive advantage. John helps companies become the brand customers can't live without and makes price irrelevant. John is also the founder of John Robert's Spas, one of the Top 20 Salons in America, and the founder of a nonprofit, Believe in Dreams.

Illinois has marked five years of legal recreational marijuana sales. Crain's reporter John Pletz talks with host Amy Guth about the lessons learned along the way. Plus: Ad agency known for Super Bowl spots expanding office and moving to Merchandise Mart, Portillo's hires COO to help propel expansion, KeyBank nabs five people from Huntington to open commercial banking unit in Chicago and a piece of Pritzker's EV-manufacturing strategy is in peril.

In this episode, Vancouver Police made a swift arrest following a bank robbery at Key Bank on Mill Plain Boulevard. The suspect, Jason Lee Welty, was found with a firearm and booked into the Clark County Jail on multiple charges. For more details, read the full story at https://www.clarkcountytoday.com/news/vancouver-police-arrest-bank-robbery-suspect-2 on www.ClarkCountyToday.com. #VancouverPolice #bankrobbery #localnews #ClarkCountyWa

Die Quartalszahlen haben sich seit dem Closing verbessert und führen zu einer Fortsetzung der Rallye an der Wall Street. Bis auf wenige Ausnahmen, können die meisten Unternehmen die Erwartungen schlagen. Zu den Gewinnern gehören Deckers, L3Harris, Skechers und Western Digital. Bei den Aktien von AutoNation, Colgate und DexCom stehen nach den Zahlen unter Druck. Nachdem ein Richter die Übernahme von Capri Holdings durch Tapestry aus Wettbewerbsgründen verboten hat, brechen die Aktien von Capri um rund 50 Prozent ein, mit den Aktien von Tapestry etwa 17 Prozent im Plus. Bei Apple gibt es bedenken, dass die iPhone 16-Verkaufszahlen enttäuschen. Die Aktie wird von der KeyBank abgestuft. Meta und Microsoft werden dafür bei Bernstein beide zum Kauf empfohlen. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • Facebook: http://fal.cn/SQfacebook • Twitter: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

Werbung | Exklusives Angebot für unsere Hörer: Testet Handelsblatt Premium 4 Wochen für 1 € und bleibt zu den Entwicklungen an den Finanz- und Aktienmärkten informiert. Mehr zum Vorteilsangebot der Handelsblatt-Fachmedien erfahrt ihr unter: www.handelsblatt.com/mehraktien Werbung | EXKLUSIVES NordVPN-Angebot ➼ https://nordvpn.com/Wallstreet Teste es jetzt risikofrei mit einer 30-Tage-Geld-zurück-Garantie! +++ Alle Rabattcodes und Infos zu unseren Werbepartnern findet ihr hier: https://linktr.ee/wallstreet_podcast +++ Ein Podcast - featured by Handelsblatt Die Quartalszahlen haben sich seit dem Closing verbessert und führen zu einer Fortsetzung der Rallye an der Wall Street. Bis auf wenige Ausnahmen, können die meisten Unternehmen die Erwartungen schlagen. Zu den Gewinnern gehören Deckers, L3Harris, Skechers und Western Digital. Bei den Aktien von AutoNation, Colgate und DexCom stehen nach den Zahlen unter Druck. Nachdem ein Richter die Übernahme von Capri Holdings durch Tapestry aus Wettbewerbsgründen verboten hat, brechen die Aktien von Capri um rund 50 Prozent ein, mit den Aktien von Tapestry etwa 17 Prozent im Plus. Bei Apple gibt es bedenken, dass die iPhone 16-Verkaufszahlen enttäuschen. Die Aktie wird von der KeyBank abgestuft.

An interview with  Celina Sanchez, Development and Marketing Director at Micro Enterprise Services of Oregon (MESO), Josh Lyons, Market President of Keybank for Oregon and Southwest Washington, Tiffany Canifax, Business Banking team lead and Key4Women Chair for Oregon, and Pallavi Pande, winner of the business pitch contest for women owned businesses. MESO is a non-profit that teams up with Keybank for the contest to promote women in business.

The Sabres home opener is tomorrow. COO Pete Guelli tells us what's new at KeyBank Center, PSL sales and the status of the crumbling Cobblestone District building next door.

Strategic partnerships – those relationships between traditional financial institutions and fintechs – have become really integral as banks seek to modernize their offerings and fintechs aim to scale their operations and get distribution. KeyBank and Qolo have teamed up on an embedded finance offering. On today's episode, we sit with Jon Briggs, Head of Product and Innovation at KeyBank, and Patricia Montesi, Co-founder and CEO of Qolo. Their collaboration story begins two years ago when a single slide in Qolo's pitch deck caught KeyBank's attention. "We still talk about it today," Montesi recalls. "It was the ‘Series A: Winter Slide', which was all about how fintech had created this spiderweb ecosystem of suppliers. And sort of put the burden back on banks and corporates to bring it all together." Their shared goal of simplifying fintech sparked a partnership that's addressing how treasurer think about and use banking. As Briggs explains, "We enter partnerships because they need a lot of mind share, a lot of sweat equity." What set Qolo apart was their deep understanding of banking-grade compliance and operational risk. This makes the integration process less painful. The result of their collaboration? KeyVAM, a virtual account management system that simplifies money movement by consolidating balances and transactions in a virtual platform, reducing the need for organizations to manage multiple accounts or complex account structures. KeyBank's Jon Briggs and Qolo's Patricia Montesi are my guests today on the Tearsheet Podcast.

Fraud is big business. We're talking well over $10 billion annually in the United States alone. And the role that online fraud is playing is growing rapidly. According to the Federal Bureau of Investigation's (FBI) Internet Crime Complaint Center, Americans have lost $1.6 billion from January to May of 2024. That's nearly $300 million more than from this same period of time in 2023. For businesses to excel in the digital space, they must implement robust fraud prevention measures that build consumer trust. And given the prevalence of high-profile data breaches these days, consumer trust is a difficult thing to earn. In fact, according to CFO Magazine, half of all companies not only don't know how many times they've been targeted by payment fraud attempts, but they also don't know how much money that fraud has cost them. But the good news is, companies understand how imperative it is to address fraud. In a recent survey of 2,000 small-to-medium size businesses conducted by KeyBank, payment fraud was the top concern. In this episode of Privacy Files, we talk to Dorota Wróbel, the Chief R&D Officer at G2A, the world's largest digital entertainment marketplace. It's a marketplace where consumers can buy and sell games, and virtually any type of digital product. Dorota talks about how G2A is leading the way in preventing payment fraud, with revenue lost coming in at ten times lower than the industry average. Overall, Dorota attributes G2A's success to making trust and security top priorities. This episode is also a reminder that even though companies are improving their fraud prevention programs, fighting scammers is not just the purview of businesses. Consumers must be proactive as well to mitigate their fraud exposure risk. Defeating bad actors is s team effort. To learn more about G2A: https://www.g2a.com/ Links Referenced: https://www.cfo.com/news/many-companies-clueless-about-payment-fraud-report-claims-AI-deepfakes-tech/723625/ https://apnews.com/article/small-business-fraud-payments-transactions-transfers-ff4f397e4be076216a28f1a75affab7a https://www.govtech.com/blogs/lohrmann-on-cybersecurity/fbi-says-stopping-online-fraud-and-scams-requires-new-focus OUR SPONSORS: Anonyome Labs - Makers of MySudo and Sudo Platform. Take back control of your personal data. www.anonyome.com MySudo - The world's only all-in-one privacy app. Communicate and transact securely and privately. Talk, text, email, browse, shop and pay, all from one app. Stay private. www.mysudo.com MySudo VPN - No personal information required to sign up. You don't even need a username and password. Finally, a VPN that is actually private. https://mysudo.com/mysudo-vpn/ Sudo Platform - The cloud-based platform companies turn to for seamlessly integrating privacy solutions into their software. Easy-to-use SDKs and APIs for building out your own branded customer apps like password managers, virtual cards, private browsing, identity wallets (decentralized identity), and secure, encrypted communications (e.g., encrypted voice, video, email and messaging). www.sudoplatform.com Reclaim - Whether you're just beginning your privacy journey, or have been working at it for some time, Reclaim is the perfect tool for assessing the size of your digital footprint and then taking action to reduce it. It's an also an excellent way to see if your personal information was exposed in a data breach. https://mysudo.com/reclaim/

Join us for an insightful episode of the Data Bytes Podcast featuring Gaia Bellone, Chief Data Scientist at Prudential Financial. Gaia's illustrious career spans roles such as Senior Vice President at KeyBank and Executive Director at Chase, highlighting her expertise in data science and AI. In this episode, Gaia shares her career journey, from her academic beginnings at Carnegie Mellon University and Università Bocconi to leading groundbreaking projects in the financial services industry. Listen in as she discusses the evolving role of data science, key industry trends, and provides valuable advice for aspiring data scientists on balancing professional growth with personal well-being. --- Support this podcast: https://podcasters.spotify.com/pod/show/women-in-data/support

Welcome to Connect, a podcast featuring one-on-one interviews with some of the top movers and shakers in the mortgage industry. This week we welcome Tom Wight, VP Mortgage Banking, KeyBank.   1:42 - I always like to get started with a little background, so tell us how you got into the commercial mortgage business. 3:17 - You moved from a mortgage bank, Northmarq, to a depository bank last year. How was the adjustment to being at a depository bank? 6:47 - What are the top priorities for KeyBank for the balance of the year? 8:21 - You've had over a decade in this business now. What advice would you give someone just starting their career in commercial real estate finance? 12:10 You are not only a Board member for the California MBA, but also serving as Chair for this year's Western States CREF Conference.  Can you share with our listeners some of the hot topics we'll be covering this year at the Western States CREF Conference? 12:38 - As we mentioned, you're on our Board and serve in that volunteer capacity, KeyBank is a member of our association. Can you share with our listeners why the company supports the California MBA? To learn more about the California MBA visit www.cmba.com and don't forget to subscribe to our podcast and stay tuned for our next episode!

Die Blicke richten sich auf den heutigen Rechenschaftsbericht von FED-Chef Jerome Powell vor dem Senat. Seine Aussagen sollten signalisieren, dass eine Zinswende zunehmend wahrscheinlich wird. Ansonsten mahnt Morgan Stanley und BTIG vor dem Beginn einer Korrektur. Die Citigroup betont, dass Anleger Gewinne bei den Aktien der KI-Überflieger sichern sollten. Trotzdem haben wir heute gerade in diesem Sektor erneut viele Empfehlungen und steigende Kursziele. Die Bank of America empfiehlt Apple mit einem Ziel von $230 zum Kauf. Bei der Keybank wird das Ziel für Marvell auf $95 angehoben. Die Bank hebt das Ziel für NVIDIA von $130 auf $190 an. Die Marke für Qualcomm steigt von $205 auf $225. Abonniere den Podcast, um keine Folge zu verpassen! ____ Folge uns, um auf dem Laufenden zu bleiben: • Facebook: http://fal.cn/SQfacebook • Twitter: http://fal.cn/SQtwitter • LinkedIn: http://fal.cn/SQlinkedin • Instagram: http://fal.cn/SQInstagram

Exklusiver CLARK Deal ➡️ https://www.clark.de/landing/social/wallstreet74/ Lade zwei bestehende Versicherungen hoch und erhalte einen 30€ Gutschein! +++ Alle Rabattcodes und Infos zu unseren Werbepartnern findet ihr hier: https://linktr.ee/wallstreet_podcast +++ Ein Podcast - featured by Handelsblatt. Die Blicke richten sich auf den heutigen Rechenschaftsbericht von FED-Chef Jerome Powell vor dem Senat. Seine Aussagen sollten signalisieren, dass eine Zinswende zunehmend wahrscheinlich wird. Ansonsten mahnt Morgan Stanley und BTIG vor dem Beginn einer Korrektur. Die Citigroup betont, dass Anleger Gewinne bei den Aktien der KI-Überflieger sichern sollten. Trotzdem haben wir heute gerade in diesem Sektor erneut viele Empfehlungen und steigende Kursziele. Die Bank of America empfiehlt Apple mit einem Ziel von $230 zum Kauf. Bei der Keybank wird das Ziel für Marvell auf $95 angehoben. Die Bank hebt das Ziel für NVIDIA von $130 auf $190 an. Die Marke für Qualcomm steigt von $205 auf $225. *Werbung

Join us on the latest episode of *Stepping into your Leadership* as host Christine Courtney chats with veteran sales leader Joe McPheter to uncover the secrets behind effective sales strategies and the importance of embracing rejection. With nearly three decades of experience in sales and service, Joe shares insights from his journey at KeyBank and beyond, emphasizing the power of building relationships, the significance of listening, and the evolution of the sales profession.In a conversation filled with inspiring anecdotes, Joe likens rejection to a gym workout—revealing how the more you face it, the stronger you become. Christine shares an intriguing story about an actress pursuing 50 rejections to land a single job, perfectly illustrating the perseverance required in the sales world. Together, they explore the art of asking opening questions, using strategic note-taking, and the necessity of providing and receiving honest feedback.Discover how Christine's father's memorable career day left a lasting impression and learn why Joe emphasizes the evolving sophistication of modern consumers. Listen in for practical advice on becoming a trusted advisor, retaining customers, and building authentic relationships. Christine and Joe also delve into the valuable role women play in sales, advocating for more female representation in the industry.Whether you're a seasoned sales professional or a newcomer eager to learn, this episode offers valuable lessons on resilience, relationship-building, and the fundamental belief that everyone is in sales–regardless of their job title. Tune in to *How to Thrive in Sales Through Rejection and Feedback* for an enriching and motivating discussion that will reshape how you view sales and leadership.Daniel Pink's To Sell is Human Hosted on Acast. See acast.com/privacy for more information.

Topic: How to Influence and Educate around Partnerships Guests: Vanessa Taveras, VP Strategic Partnerships at IMG Academy and Kelly Reitnour, SVP, Brand and Sponsorship marketing at Key Bank

The guys are live from Westwood Country Club for the 24th Annual Browns Foundation Golf Outing presented by KeyBank and in association with University Hospitals and Sarchione Auto Group! QB Jameis Winston, DE Ogbo Okoronkwo, OC Ken Dorsey and more join the guys from the third tee box!See omnystudio.com/listener for privacy information.

Episode Timestamps(02:11): Robbi Armstrong's role at KeyBank and intersection with open source and AI initiatives in the financial industry(04:06): Compliance and regulatory trends in AI for banking(12:10): Organizational Change Management with AI(28:00): Responsible and Ethical AI(37:00): Financial Literacy and AI QuotesRobbi Armstrong“I truly believe that if you are an organization and you are sitting back and you're not organizing a team and you're not organizing a program and you're not learning, you're not looking at education, you're not looking at change management around Gen AI, I don't think you'll be here in two years. I really truly believe that. Because you won't be able to compete."Charna Parkey“I think the democratization is real and I think it's incredibly important because that step in between the domain expert and the technology is very lossy. You know, oftentimes we say, well, if only I had the data to answer your question let me give you a different answer or let me answer it completely and now we can actually put it in the hands of the experts and say, well, oh, then let's go collect that data." LinksConnect with RobbiConnect with Charna  

Dr. Stacy Feiner is an accomplished psychologist, business leader, innovator, author, and mom. She advises private and family-owned businesses with a pro-growth, pro-health approach that ensures leaders solve emotionally charged situations, move forward, and increase enterprise value and family connection. Curious about people and culture, Stacy has lived in 8 US cities and traveled through 9 countries. A Doctor of Psychology (PsyD), Stacy is an expert at helping complex people systems shape their desired future. Her inclusive perspective creates a competitive advantage in a world that accepts average. Before focusing on private enterprise, Stacy served as an executive at Merrill Lynch, coaching financial advisors to scale their practices and stay confident during volatile markets, getting licensed Series 7 herself. As an HR executive at KeyBank, Stacy helped complete a billion dollar sell-side transaction, and at BDO USA, Stacy advised family businesses in all stages seeking to achieve success in all their ventures and family branches. Dr. Feiner founded her own firm to bring a new lens that accelerates growth of privately-owned companies. Stacy published her first book, Talent Mindset, in 2015, and co-authored the bestselling, The Sixth Level, in 2023, used by universities, businesses, and nonprofits.   What You'll Learn ●      Why advisors are so important in a business. ●      Which kinds of boards to choose for a business. ●      The importance of transparent and authentic conversations.   Timestamps ·       [05:37] Why businesses need advisors. ·       [12:44] Dr Feiner's advice on building an advisory board. ·       [18:01] Creating transparency and authenticity. ·       [26:47] Fiduciary boards vs advisory boards. ·       [38:12] Family councils. ·       [45:10] Advice to reluctant business owners.   Memorable Quotes ·       “Every business problem that you have is solvable.” – Dr Stacy Feiner [24:26] ·       “Growth is fun.” – Dr Stacy Feiner [46:40]     Websites fambizforum.com. www.stacyfeiner.com. www.linkedin.com/in/stacyfeiner.

A career trajectory spanning from law to nonprofit to banking has provided her with a unique vantage point, having experienced both sides of the closing table. This diverse background has enriched her perspective, enabling her to grasp the complete picture. Her multifaceted view empowers her to adeptly leverage funds, resources, and community elements to not only enhance affordable housing but also foster supportive communities.  

KeyBank market retail leader Elona Shape credits her mother for giving her a passion for helping women in business. “She's one of those women that continues to inspire me today, but really instilled the value of what women in business or women in leadership bring to the table,” Shape told the CBIA BizCast. Shape is co-chair of KeyBank's Key4Women for Connecticut and Massachusetts. “It's a program that really helps our women entrepreneurs motivate, empower and advocate around the things that can help their businesses thrive,” she said. She said it's important that women in business get the support and guidance they need. “As women probably more than our male counterparts, you don't typically go into a bank and say, ‘Hey, I need some advice, I'm starting this new business, this is my vision, this is my business plan, I really need your help,'” Shape said. KeyBank and Key4Women sponsored When Women Lead, CBIA's annual women's leadership summit March 20. “I love the work that we've done,” Shape said. “I think it's really critical to keep building that up—to help elevate women-owned businesses is going to be critical.” More information: KeyBank's Key4Women: https://www.key.com/small-business/services/key4women/overview.html

In this week's Market Minutes recap, hear from our team of investment experts as they share their perspectives on the latest market and economic activity. Our panel shares detailed insights into the CPI Inflation report, yields, earnings outlook, and KeyBank's National Call this week.  Speakers:Brian Pietrangelo, Managing Director of Investment StrategyGeorge Mateyo, Chief Investment Officer Rajeev Sharma, Head of Fixed IncomeSteve Hoedt, Head of Equities 02:10 – The Consumer Price Index (CPI) Inflation report was released and it showed a visible increase in inflation of 3.5% in March year-over-year from 3.2% in February 06:14 – Comments on the unexpected CPI Inflation report and how it seems to be generating a flatter yield curve as well as it may cause delays in anticipated rate cuts11:29 – Though the market has been seeing inflation and growth running ‘hotter' for longer, the CPI Inflation report may produce some challenges in earnings expectations 14:49 – Recap on KeyBank's National Call earlier this week and what clients may want to know with regard to the economy, the banking sector and commercial real estateAdditional Resources:Key Questions: Who Was Daniel Kahneman and How Did He Change the Way We Think About Investing? | Key Private Bank KeyBank National Call ReplayKey Questions | Key Private BankSubscribe to our Key Wealth Insights newsletterEconomic & Market ResearchWeekly Investment BriefFollow us on LinkedIn

Brian Fishel has more than 30+ years of strategic Human Resources and business experience across multiple industries. He has successfully provided thought leadership and advice to CEOs and C-Suite executives on various strategic business decisions and human capital matters.  Brian has extensive experience leading numerous CEO and C-suite successions and transitions, coaching and developing high-potential leaders, and leading merger-acquisition integration and culture alignment.  Brian is skilled at working with Executive teams and a company's Board of Directors.Brian served as KeyBank's (a top 15 bank in the United States) Chief Human Resources Officer from 2018-2024. He also served as Key's Chief Talent Officer from 2013-2018, leading enterprise talent management, leadership development, recruiting, and training. Before joining KeyBank, Brian spent 15 years at Bank of America in various senior talent management roles, including the Global Head of Executive and High Potential Development.  Before Bank of America, Brian held various global senior-level Human Resources roles with The Coca-Cola Company and Pizza Hut, at the time, a subsidiary of PepsiCo.Brian currently serves on the Board of Trustees at St. Edwards High School in Cleveland, Ohio, where he is a member of the Strategic Initiatives Committee.  In 2015, Brian won the prestigious Talent Management Executive of the Year Award from Crains Business Magazine of Cleveland, and in 2020, he was named to the Top CHRO list by N2Growth.A Quote From This Episode"Individuals earlier in their career begin to emerge and differentiate themselves from others by excelling at delivering results, taking on and succeeding in new and different challenges, and collaborating and working well with others."Resources Mentioned in This EpisodeBook: The Leadership Pipeline by Charan & DrotterBook: The Tao of Backup Catcher by Brown and KratzBook: Can't Hurt Me by David GogginsArticle: Muscle Build the Organization by PearsonArticle: Eighty-Eight Assignment for Developing in Place by Lombardo and ElchingerAbout The International Leadership Association (ILA)The ILA was created in 1999 to bring together professionals interested in studying, practicing, and teaching leadership. Plan for ILA's 26th Global Conference in Chicago, IL - November 7-10, 2024. About The Boler College of Business at John Carroll UniversityBoler offers four MBA programs – 1 Year Flexible, Hybrid, Online, and Professional. Each track offers flexible timelines and various class structure options (online, in-person, hybrid, asynchronous). Boler's tech core and international study tour opportunities set these MBA programs apart. Rankings highlighted in the intro are taken from CEO Magazine.About  Scott J. AllenWebsiteWeekly Newsletter: The Leader's EdgeMy Approach to HostingThe views of my guests do not constitute "truth." Nor do they reflect my personal views in some instances. However, they are views to consider, and I hope they help you clarify your perspective. Nothing can replace your reflection, research, and exploration of the topic.

9am Hour 4 - Paul Hamilton join the show to speak on Toronto fans taking over Key Bank Center. 

In this episode:In today's episode of the Career Change Maker podcast, I'm joined by Amy Shoenthal; journalist, marketing consultant and author of The Setback Cycle. We dive into the topic of overcoming career setbacks. We discuss Amy's career transition story from her school days studying journalism to becoming a marketing executive, all the while never losing the passion and hobby of writing, which turned into a book deal and eventually her own successful business as a marketing consultant. We discuss the best ways to work through career setbacks by using a process and framework and how to redirect when you are not happy and your goals are not aligned.  Summary:What you will learn in this episode:How to lay the foundation of your career - so if you do experience a setback you are not starting from ground zero - keep your eye on the right path so there is always a way to move forward.  The 4 phases of the setback cycle -  establish, embrace, explore, emerge.   How to activate your network – grow your visibility to achieve your goals. Be intentional about getting known outside your organisation. Explore your curiosity, reach out to your community, and make connecting a habit. Episode Notes:As an award-winning certified executive and career coach, TEDx speaker, podcast host and former lawyer, I have seen way too many female professionals under selling themselves and settling for less in their careers. I am committed to equipping high achieving women with the tools and support to create careers that are both meaningful and impactful.About Amy Shoenthal:Amy Shoenthal is a journalist, author and marketing consultant. Throughout her career, she has worked with some of the world's largest brands, from Procter & Gamble to Google, providing strategic marketing guidance and helping shape their brand narratives.Blending her marketing expertise with her formal journalism training, Amy approaches storytelling as sense making. As a top contributor to ForbesWomen and Harvard Business Review, she shines the spotlight on those who have been historically underestimated yet are doing the work to solve society's biggest problems. Years of interviewing hundreds of leaders, from politicians to Peloton instructors, fashion icons to founders just starting their journeys inspired her book, The Setback Cycle, which offers a framework to help people persevere through and triumph over setbacks.Amy is also a sought-after speaker, with her first TEDx talk scheduled for this spring. She will also be conducting workshops, fireside chats and team-building summits at companies like Google, LinkedIn, Royal Bank of Canada, KeyBank and more. She wrote a local children's book about the independent-owned businesses in her own beloved neighborhood of Sunnyside, Queens, where she lives with her husband and daughter.Order your copy of The Setback CycleConnect with Amy on LinkedInConnect with Amy on InstagramResources:Join our exclusive weekly email series for career tips and strategies here.Book a call with me here to discuss coaching.If you are looking for support with finding career clarity so you can relaunch your career with confidence, join the Career Clarity Accelerator.Support the show

Ever been bullied? I don't just mean in middle school by that kid who stole your lunch money. Yea, that happened to me. I mean at work by your supervisor? Who then fired you? Psychological safety suffers in a toxic work culture like this. And if it's happened to you, you know exactly what I'm talking about. S. Renee Smith, my guest on this episode of the Work Positive Podcast, had this very experience. Rather than get bitter, she got better. She evolved from that disastrous experience to launch an amazing career as a self-esteem, branding and communications expert, speaker, and certified professional coach. She's worked with corporations such as Cigna, Bank of America, KeyBank, and Wal-Mart. She's also the creator and presenter of the Society for Human Resource Management (SHRM) Senior Leadership Program, Powerful Leaders: Transform Your Personal Brand and Executive Presence. She was the first Honorary Command Chief at the Department of Defense's largest aerial port, Dover Air Force Base. Listen as S. Renee and I talk about:

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5:40pm Hour 3 - Mike and Bulldog talk the news that Key Bank Center will be undergoing renovations for next season.

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Today's guest is Priyank Patel, SVP and Director of Financial Crimes Risk Surveillance at KeyBank. Priyank joins us on today's program to talk about how the fight against false signals in AML workflows is entering a whole new dimension given the democratization of data and new generative AI tools. Throughout the episode, Priyank offers financial leaders sound advice on where to leverage existing technologies and data sources to transform workflows in these areas and beyond. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!

Rose Sheldon is the Chief Learning Officer at KeyBank. With 20+ years in the financial services industry working in roles across functions and departments, Rose understands how technology, innovation and customer preferences require organizations to rapidly adapt and evolve to a changing world of work. In her role as the Chief Learning Officer, Rose sees the importance of creating an organizational culture that enables a company to sense and spot emerging trends, and help employees from the front line to the executive level build the skills and capabilities the organization needs to be successful in a changing world of work.During our conversation, Rose spoke about how she has helped guide Key Bank to driving performance in a changing world of work by focusing on a culture of lifelong learning, and dispelling common myths about how learning works in an organization. Rose also spoke about how in her role as Chief Learning Officer, she thinks about aligning her own learning and culture strategy to the business strategy, the importance of change agility,  and how other organizations can think about intentionally and strategically using learning as a driver of organizational success.LinksRose Sheldon: https://www.linkedin.com/in/rose-sheldon/

Artificial Intelligence has become a game-changer for businesses and has opened new growth perspectives and possibilities. Today, customer success equals business success, so companies try leveraging AI features to deliver the best-in-class customer experience – for this, they need conversational AI. In this episode of How I Grew This, Miguel Navarro joins Mada Seghete to define conversational AI, discuss how it differs from classic chatbots, and the functional benefits of conversational AI for businesses. Miguel is currently SVP of Business Technology Executive at KeyBank, focusing on conversational AI enterprise delivery. He also has a plethora of experience building and growing mobile apps, voice platforms, chatbots, digital assistance, and more.

Tim, Hannah Claire, Seamus, & Serge join Rep. Wesley Hunt to discuss Trump roasting DeSantis after his presidential announcement fail, Trump rising in the polls while DeSantis falls, Target losing $9 Billion after pride merch backlash, and NYC halting deposits at Capital One & Key Bank for not fighting discrimination. Learn more about your ad choices. Visit megaphone.fm/adchoices