Consumer Talk with Wendy Knowler

Pippa speaks to consumer journalist Wendy Knowler about a pensioner who was charged over R8000 to install his DSTV dish. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Thank you for listening to a podcast from Lunch with Pippa Hudson Listen live on Primedia+ weekdays between 13:00 and 15:00 (SA Time) to Lunch with Pippa Hudson broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/MdSlWEs or find all the catch-up podcasts here https://buff.ly/fDJWe69 Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about a case of unintentional shopping by a retail customer and the consequences. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Thank you for listening to a podcast from Lunch with Pippa Hudson Listen live on Primedia+ weekdays between 13:00 and 15:00 (SA Time) to Lunch with Pippa Hudson broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/MdSlWEs or find all the catch-up podcasts here https://buff.ly/fDJWe69 Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about how storm-related claims are rejected by the insurers because damage was caused by gradual deterioration of structures due to lack of maintenance, or poor building quality, rather than a specific weather event. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Listen live – Lunch with Pippa Hudson is broadcast weekdays between 13:00 and 15:00 (SA Time) https://www.primediaplus.com/station/capetalk Find all the catch-up podcasts here https://www.primediaplus.com/capetalk/lunch-with-pippa-hudson/show-podcasts/lunch-with-pippa-hudson/ Subscribe to the CapeTalk daily and weekly newsletters https://www.primediaplus.com/competitions/newsletter-subscription/ Follow us on social media: CapeTalk on Facebook: www.facebook.com/CapeTalk   CapeTalk on TikTok: www.tiktok.com/@capetalk   CapeTalk on Instagram: www.instagram.com/capetalkza  CapeTalk on X: www.x.com/CapeTalk  CapeTalk on YouTube: www.youtube.com/@CapeTalk567  See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about what happens when you injure yourself in a shop. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Listen live – Lunch with Pippa Hudson is broadcast weekdays between 13:00 and 15:00 (SA Time) https://www.primediaplus.com/station/capetalk Find all the catch-up podcasts here https://www.primediaplus.com/capetalk/lunch-with-pippa-hudson/show-podcasts/lunch-with-pippa-hudson/ Subscribe to the CapeTalk daily and weekly newsletters https://www.primediaplus.com/competitions/newsletter-subscription/ Follow us on social media: CapeTalk on Facebook: www.facebook.com/CapeTalk   CapeTalk on TikTok: www.tiktok.com/@capetalk   CapeTalk on Instagram: www.instagram.com/capetalkza  CapeTalk on X: www.x.com/CapeTalk  CapeTalk on YouTube: www.youtube.com/@CapeTalk567  See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about travel insurance exclusions that might come back to bite you, and they revisit last week’s conversation around pricing discrepancies and how stores deal with them. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Listen live – Lunch with Pippa Hudson is broadcast weekdays between 13:00 and 15:00 (SA Time) https://www.primediaplus.com/station/capetalk Find all the catch-up podcasts here https://www.primediaplus.com/capetalk/lunch-with-pippa-hudson/show-podcasts/lunch-with-pippa-hudson/ Subscribe to the CapeTalk daily and weekly newsletters https://www.primediaplus.com/competitions/newsletter-subscription/ Follow us on social media: CapeTalk on Facebook: www.facebook.com/CapeTalk   CapeTalk on TikTok: www.tiktok.com/@capetalk   CapeTalk on Instagram: www.instagram.com/capetalkza  CapeTalk on X: www.x.com/CapeTalk  CapeTalk on YouTube: www.youtube.com/@CapeTalk567  See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about pricing errors and your rights as a consumer if the price at the till doesn’t match what was on the shelf. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Listen live – Lunch with Pippa Hudson is broadcast weekdays between 13:00 and 15:00 (SA Time) https://www.primediaplus.com/station/capetalk Find all the catch-up podcasts here https://www.primediaplus.com/capetalk/lunch-with-pippa-hudson/show-podcasts/lunch-with-pippa-hudson/ Subscribe to the CapeTalk daily and weekly newsletters https://www.primediaplus.com/competitions/newsletter-subscription/ Follow us on social media: CapeTalk on Facebook: www.facebook.com/CapeTalk   CapeTalk on TikTok: www.tiktok.com/@capetalk   CapeTalk on Instagram: www.instagram.com/capetalkza  CapeTalk on X: www.x.com/CapeTalk  CapeTalk on YouTube: www.youtube.com/@CapeTalk567  See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about two complaints about perfume that doesn’t’ smell as sweetly as it should.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about how stolen laptops are tracked, and what questions to ask when buying a “reconditioned” laptop.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about what the definition of lean beef mince is.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler .See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about how customers are complaining about UberEats orders that are just not arriving.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about issues Makro is having with some of its online deliveries and whether Sunlight Dishwashing Liquid is getting weaker. See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about how Cell C has been fined and ordered to refund one of its customers and pay her legal costs after a dispute over international roaming costs. The customer was charged an international roaming bill three times more than the bill limit she’d set before departing on an overseas trip.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about getting a refund for a woman who was not allowed to board a long-distance bus with a paid ticket.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about an interesting case involving a life rights investment.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about the confusing way in which tariffs are applied to Temu and Shein purchases.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about a Fish Hoek pensioner who got back possession of her home from tenants who hadn't been paying rent.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about consumers who are buying the weight-loss drug Ozempic from all the wrong places.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler who says cybercriminals are ramping up their efforts and a Capetonian loses R15k in a holiday booking scam.   See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler who gives an update on the timeshare industry today. See omnystudio.com/listener for privacy information.

Amy speaks to consumer journalist Wendy Knowler about Black Friday specials and how to avoid falling for scams.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about airline policy around cancelling flights if you're a no-show.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about draft regulations to help protect consumers against unsolicited sales calls.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about the rising price of school uniforms.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about rental agents who are charging potential tenants for credit checks that are never done.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about complaints against a local auction house about its payment practices.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about what rights landlords have if a tenant stops paying but won't move out.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about the difficulty of getting customer feedback when encountering problems with an international booking site.  And we share another unfortunate example of online shopping options presenting themselves as South Africa, but actually based in China.See omnystudio.com/listener for privacy information.

Pippa continues the discussion with Consumer journalist Wendy Knowler We about the National Consumer Commission with regard to its handling of complaints about cars which go horribly wrong shortly after purchaseSee omnystudio.com/listener for privacy information.

Pippa speaks to Consumer journalist Wendy Knowler about tariffs for imported clothing, a product recall for Checkers hummus, and a follow-up on two stories we've covered earlier in the year where significant developments have occurred.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about a case where the Western Cape  High Court ordered a car dealership to take back the dud Daihatsu it sold to a client in 2019.See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about how the new requirement for South African citizens visiting Ireland to get a visa is throwing many travel plans into disarray. And with Bok fever running high, scammers are cashing in on the huge demand for supporters' jerseys. See omnystudio.com/listener for privacy information.

Pippa speaks to Consumer journalist, Wendy Knowler about cellphone fraud - specifically what authentication processes the networks are using to deter fraudsters - clearly not successfully enough. And, a US video of a dog setting a house on fire by chewing on a lithium ion battery prompted an investigation into how we should safely be disposing of our cellphones and their batteries.See omnystudio.com/listener for privacy information.

Pippa speaks to Consumer journalist, Wendy Knowler about how fraudsters are getting access to our details and using them to upgrade their phones at our expense. She also tackles queries about call centres.  See omnystudio.com/listener for privacy information.

Wendy Knowler takes on the case of the peeling automotive paint, looks at car safety ratings, and discusses a consumer ombud notice that provides an interesting follow-up to our many stories about dodgy online retailers.See omnystudio.com/listener for privacy information.

Consumer journalist Wendy Knowler warns again about falling for online scams and how to protect yourself. See omnystudio.com/listener for privacy information.

Pippa speaks to consumer journalist Wendy Knowler about a body corporate who locked out a tenant because their landlord was behind in their levies. Wendy is also attending the Institute of Food Technology conference in Chicago and gives information on the latest food innovations, challenges, and trends. See omnystudio.com/listener for privacy information.

Crystal speaks to consumer journalist Wendy Knowler about how to deal with escalating water bills and what's happened with the size of a punnet of mushrooms, which has gone down from 250g to 200g.See omnystudio.com/listener for privacy information.

Pippa speaks to Wendy about the current shortage of 10c and 20c pieces, meaning retailers with large numbers of cash-paying customers are facing challenges of the small change kind. Plus, the National Consumer Commission is targeting retailers selling “expired food”, once again failing to distinguish between foods with Use By dates and those with Best Before dates. The law does not apply equally.See omnystudio.com/listener for privacy information.

Amy McIver speaks to consumer journalist Wendy Knowler about various online stores, including Shelf Your Shoes, Reliable Store, Froggie, and more.See omnystudio.com/listener for privacy information.

Chef Pete Goffe-Wood, the Masterchef SA judge, joins Pippa Hudson and consumer journalist Wendy Knowler.See omnystudio.com/listener for privacy information.

Pippa Hudson and consumer journalist Wendy Knowler look at a few cases that have gone the way  of our listeners. Multichoice Two laptop cases See omnystudio.com/listener for privacy information.

On Consumer Talk this week, Abongile Nzelenzele and consumer journalist Wendy Knowler, look at consumer's right to cancel a booking and more.See omnystudio.com/listener for privacy information.

Pippa Hudson and consumer journalist Wendy Knowler discuss cancellation terms and conditions, what a retailer or supplier can legally implement as a penalty, and in what circumstances.See omnystudio.com/listener for privacy information.

Consumer journalist Wendy Knowler joins Pippa Hudson to discuss senior discounts and an interview with Marian Hallet from YOU'VE EARNED IT. YOU'VE EARNED IT is a Cape-based digital media platform for South African 60-plussers.See omnystudio.com/listener for privacy information.

Pippa Hudson and consumer journalist Wendy Knowler discuss insurance premiums and what is meant to happen if you miss a payment – from your and the insurer's sides.See omnystudio.com/listener for privacy information.

Pippa and Wendy tackle consumer issues around gift vouchersSee omnystudio.com/listener for privacy information.

With Wendy Knowler Consumer journalist.See omnystudio.com/listener for privacy information.

Guest: Natasha Lyon | Beekeeper, bee guardian, founder of Lyon Raw Artisan Honey, and South Africa's first internationally trained honey sommelier.See omnystudio.com/listener for privacy information.

Guests Consumer journalist Wendy Knowler Sr Karin Davidson works at the Cape Town Infusion Centre and is a director of NPO, the AutoImmune Alliance of South Africa. Mark Hyman | Founder and CEO of MediCheck Catherine McCormack | Executive director at Arthritis Kids South Africa See omnystudio.com/listener for privacy information.

Guests Consumer journalist Wendy Knowler  Christelle Coleman |CEO and founder of Ami Underwriting Managers, an underwriting agency for Lombard Insurance. See omnystudio.com/listener for privacy information.