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This week on The Tax Factor Rehana Earle and Ele Theochari look at possible U-turns on the non-dom regime, with Rachel Reeves reportedly reconsidering inheritance tax on global assets amid City concerns. They also discuss the High Court ruling that allows VAT on private school fees, rising tax receipts including a 14% hike in IHT, and a delayed Tax Freedom Day as fiscal drag bites. Plus, we revisit Making Tax Digital, with new guidance ahead of the rollout is HMRC going to be helpful to tax payers and agents around the new tax reporting framework?See omnystudio.com/listener for privacy information.
Making a Difference Through Media Synopsis: On this compelling episode of Conversations that Make a Difference, host Teresa Velardi welcomes three dynamic women who are harnessing the power of media to inspire social change: Andi Buerger, Cassandra Tindal, and Danielle Bisutti. Andi Buerger unveils the moving stories and powerful advocacy within her forthcoming book, "Voices Against Trafficking," highlighting the urgent fight against human trafficking and how storytelling can drive awareness and action. Cassandra Tindal, founder and editor of Womenz Straight Talk Magazine, discusses her mission to uplift women's voices, address real-world issues, and foster meaningful dialogue through her influential publication. Actress and singer Danielle Bisutti shares her passion for using the arts to make an impact—donating a heartfelt song to the Voices Against Trafficking album and using her creative platforms to amplify important causes. Together, these changemakers explore how diverse media—books, magazines, and music—serve as transformative tools for advocacy, education, and hope. Their candid conversation, guided by Teresa Velardi, inspires viewers to use their own unique voices and creative outlets to make a difference in their communities and beyond. Guests: Andi Buerger, Cassandra Tindal and Danielle Bisutti Bio: Andi Buerger, JD is an international speaker, author, and advocate for victims of human trafficking & exploitation. Andi herself was a victim of child sex trafficking and unspeakable abuses by family members for 17 years. She founded Beulah's Place, which provided temporary shelter services to at-risk, unsheltered teens for 14 years. 300+ youth were successfully rescued and assisted, earning national recognition. Andi later founded Voices Against Trafficking(VAT) to speak for those who cannot speak for themselves — the voiceless victims of human trafficking and exploitation. VAT advocates for the protection of every human's rights regardless of race, gender, culture, or socio-economic status. Voices Against Trafficking-The Strength of Many Voices Speaking As One, gives a portion of proceeds from each sale to survivors of child abuse and trafficking, as does Andi's first book, A Fragile Thread of Hope - One Survivor's Quest to Rescue. Andi launched Voices Of Courage magazine in 2023. It is distributed internationally and accepted into the U.S. Library of Congress. It honors everyday heroes who selflessly fight to protect human rights. These champions come from all walks of life to change communities and the world for the better. A television series by the same title debuts in 2025. Website: www.voicesagainsttrafficking.com Bio: Cassandra Tindal is the Founder, Visionary, and CEO of IMAG Media Inc., and the creator of Womenz Straight Talk®. Driven by an unshakable belief in the power of women's voices and the need for meaningful discourse, Cassandra Tindal didn't just build a media company—she ignited a movement. As the founder of IMAG Media Inc. and the force behind Womenz Straight Talk, Cassandra's vision was clear: to create a multimedia platform where women and marginalized communities could speak boldly, be heard globally, and drive real-world impact on the issues that matter most. Cassandra's passion for storytelling isn't about headlines—it's about humanity. She built Womenz Straight Talk as a hybrid of award-winning journalism, documentary filmmaking, and advocacy. Her mission? To challenge narratives, elevate underrepresented perspectives, and spark conversations that lead to action—whether in business, politics, culture, or social justice. At the heart of every culture, in every corner of the world, lies a shared human truth: we are wired for stories. From ancient oral traditions to today's digital narratives, storytelling is the bridge that connects us—transcending language, politics, and geography. Cassandra Tindal and Womenz Straight Talk harness this power, using media and entertainment not just to inform, but to unite, provoke, and inspire action on the issues that define our time. Website: https://womenzstraighttalk.net Bio: Danielle Bisutti is an Emmy Award-winning and BAFTA-nominated actress, writer, producer, director, and singer-songwriter with an illustrious 25-year career in the Entertainment Industry. Born and raised in Los Angeles, Danielle is renowned for her dynamic versatility across film, television, video games, and music. Danielle received a BAFTA nomination for her captivating performance as the Norse Goddess “Freya” in Sony PlayStation's critically acclaimed and top-grossing video game, God of War. She is also celebrated for her LA-area Emmy Award win, recognizing her outstanding hosting work in Street Music Los Angeles (2002). Her notable film and television credits include unforgettable roles such as The Mother of Death in Sony Pictures' cult horror hit Insidious: Chapter 2, Barb in Universal's Curse of Chucky, the enigmatic Ms. Grey in Lifetime's Nanny Killer, Professor Linda in NBC's Parks & Recreation, Dana Gallagher in Shonda Rhimes' For the People, and as the powerful witch Hexela, a series regular in Paramount's Dwight in Shining Armor. Danielle's diverse portfolio also features guest spots and recurring roles in Matador (Robert Rodriguez's El Rey Network), Last Man Standing, CSI: Miami, Without a Trace, Raising the Bar, and The O.C. Danielle graduated Magna Cum Laude from California State University, Fullerton, earning her Bachelor of Arts with a double emphasis in Acting and Musical Theatre. During her collegiate years, she garnered multiple Irene Ryan Best Actress Award nominations and was the national runner-up at The Lincoln Center Theatre in NYC. Further honing her artistic craft, Danielle studied producing, directing, and screenwriting at The Hollywood Film Institute with Dov Simens, along with advanced coursework at ScreenwritingU and The Writer's Store's Screenwriter University. Her acting education continued with renowned mentors including Eric Kline at Film Actor's Workshop, Larry Moss, Lesly Kahn, Shari Shaw Studios, and the Upright Citizens Brigade for improv. With her passion for storytelling and her dedication to the arts, Danielle Bisutti continues to be a transformative force in every medium she explores. Website: https://perfecttimingproductions.com/ Video Version: https://www.youtube.com/live/p5Vm8vnGxNA?si=HCY1cna18UI_Vioq Chat with Teresa during Live Show with Video Stream: write a question on YouTube Learn more about Teresa here: https://www.webebookspublishing.com http://authenticendeavorspublishing.com/
This week JK and Si from Coastal News Podcast discuss the week on Ramsay Street as well as rare mugs, extortion and cockfightsIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Hosted on Acast. See acast.com/privacy for more information.
Welcome to the second part of a special episode of Over The Top Under The Radar. It's a conversation between Gary and director Steve McQueen. This audio was recorded live at an Intelligence Squared event at Union Chapel in April. Gary and Steve discuss his films, his approach to art and Resistance - the curated exhibition of photographs that debuted at Turner Contemporary in Margate.We are honoured to be able to bring the conversation to our platform, as a thank you for your support of Over The Top Under The Radar. If you enjoy the pod and find value in what we do, please consider donating. The packages start at just £5 plus VAT a month, and if you already donate, please consider upgrading your membership. Visit Over The Top Under The Radar on Patreon and put your money where your ears are. Hosted on Acast. See acast.com/privacy for more information.
*This podcast is sponsored by AXA Farm Insurance.Charles O'Donnell and Aisling O'Brien bring you the biggest stories of the week in Irish agriculture from Agriland, which this week includes:TB programme expected to cost €130m this year;Processors announce May milk prices;Poultry broiler sector removed from VAT flat rate;All Straw Incorporation Measure applicants accepted;Concerns over Boortmalt malting barley contracts;RSA ‘considering' driving test for working vehicles;Don't forget to rate, review and follow The Farming Week, Agriland's weekly review of Irish agriculture, and visit Agriland.ie for more.
This week JK and Si from Coastal News Podcast discuss the week on Ramsay Street as well as rare mugs, extortion and cockfightsIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Hosted on Acast. See acast.com/privacy for more information.
Alex Moss and Burton DeWitt are back with a new episode after the PDC World Cup of Darts! The boys start this week's show tih a look back at the PDC World Cup of Darts, discussing what Northern Ireland's first-ever title-winning duo Josh Rock and Daryl Gurney could do next, as well as how the beaten finalists Wales and their team of Jonny Clayton and Gerwyn Price will reflect on coming a leg away from claiming a third World Cup title. PDC chief executive Matt Porter (16:48) calls in to give his first reaction to the PDC's announcement this week revealing the qualification criteria for the expanded 128-player World Championship at the end of the year. Matt also chats about a wide range of subjects, including future broadcast deals, new locations for the Premier League and European Tour, and explains why Raymond van Barneveld is playing in the World Seniors Champion of Champions next week. Alex and Burton wrap up the show by finishing their World Cup review, reflecting on a surprise early exit for the England duo Luke Humphries and Luke Littler at the weekend, and pick their own World Cup MVPs for the 2025 tournament. Join the Darts Strava King group on Strava *** This podcast is brought to you in association with Darts Corner - the number one online darts retailer! Darts Corner offers the widest selection of darts products from over 30 different manufacturers. Check out Darts Corner here: UK site US site Check out Condor Darts here: UK site Set up an account and enjoy a flutter on the darts by opening an account on the kwiff website or via their app (iOS / Android). 18+. Terms and conditions apply. Begambleaware.org – please gamble responsibly. *** Sponsorship available! Want your business advertised on the show? Email weeklydartscast@gmail.com for more details and a free copy of our new sponsor brochure! *** Enjoy our podcast? Make a one-off donation on our new Ko-Fi page here: ko-fi.com/weeklydartscast Support us on Patreon from just $2(+VAT): patreon.com/WeeklyDartscast Thank you to our Patreon members: Phil Moss, Gordon Skinner, Connor Ellis, Dan Hutchinson
In 1942, a group of American women arrived in Liverpool, England. This group of aviatrixes, led by the remarkable Jackie Cochran, were joining the Air Transport Auxiliary to help deliver the latest aircraft to frontline RAF Squadrons. Author Becky Aikman joins us to discuss these intrepid women and their legacy.Buy Spitfires: The American Women Who Flew in the Face of Danger During World War II via the links below:UK - https://www.amazon.co.uk/Spitfires-American-Women-Danger-During/dp/1635576563US - https://bookshop.org/a/111804/9781635576566-----------------------------------------------------
This week's podcast is presented by Stephen and Michelle. We hear from:· Nicola, who finds Harrison relentlessly irritating;· Witherspoon, who draws a contrast between two cousins, and makes a plot prediction; · Claire from Clapham, who loved Tuesday's episode but wonders what Justin's decision means for the House of Aldridge;· Richard B who has assorted thoughts about the funeral;· Love Jazzer's Singing, who wasn't impressed by Kate;· Globe-trotting Richard who is not sure that Susan is adopting the right strategy to save the village shop;· Jacqueline, who has thoughts about grandparenting,· And finally Jacquieline in New Zealand, who has been struck by various relationships in Ambridge this week.We also have emails from Heather, who may be a first-time emailer-innerer, and Chris in Indiana.Plus: we have the Week in Ambridge from Suey, a roundup of the Dumteedum Facebook group from Vicky and the Tweets of the Week from Theo.Please call into the show using this link:www.speakpipe.com/dumteedum Or send us a voicenote via WhatsApp on: +44 7770 764 896 (07770 764 896 if in the UK) – Open the WhatsApp app, key in the number and click on the microphone icon.Or email us at dumteedum@mail.comHow to leave a review on Apple podcasts: https://support.apple.com/en-gb/guide/podcasts/pod5facd9d70/mac*****The new Patreon feed for Dumteedum is at www.patreon.com/DumteedumPodcast and the subscription rate is £5.00 per calendar month plus VAT. And don't forget to cancel your existing Patreon subscription if you have one, as we will continue to put the podcast out on that feed through February to give Patreons time to transfer over.*****Also Sprach Zarathustra licenceCreative Commons ► Attribution 3.0 Unported ► CC BY 3.0https://creativecommons.org/licenses/..."You are free to use, remix, transform, and build upon the materialfor any purpose, even commercially. You must give appropriate credit."Conducted byPhilip Milman ► https://pmmusic.pro/Funded ByLudwig ► / ludwigahgren Schlatt ► / jschlattlive COMPOSED BY / @officialphilman Hosted on Acast. See acast.com/privacy for more information.
Voluntary VAT registration might sound crazy - why become an unpaid tax collector before you legally have to? But this proactive strategy could put thousands of pounds back in your pocket. This episode reveals when voluntary VAT registration makes sense and how it could benefit your growing business.We explore five compelling reasons to consider early registration, from reclaiming pre-registration VAT up to four years back, to improving cash flow and professional credibility. We also cover the real downsides - admin burden, pricing impacts, and when it could hurt your business. Whether you're approaching the £90K threshold or just starting out, this episode provides the framework to make an informed decision.Main Topics & DiscussionUnderstanding Voluntary VAT RegistrationUK businesses must register for VAT within 30 days of hitting £90,000 turnover over 12 months. Voluntary registration means choosing to register before you're legally required - taking control of timing and terms rather than being forced into it.Five Key Benefits of Voluntary RegistrationCash Injection from Pre-Registration Claims: Reclaim VAT on purchases made before registration. For goods/assets you still own, claim back up to four years. For services like accounting fees or website development, claim back six months prior. Keep proper VAT invoices as evidence.Improved Cash Flow: Reclaim VAT on laptops, software, and stock inventory. Over 30+ years, this has helped clients reclaim hundreds or thousands of pounds, making a real difference to cash flow.Professional Credibility: VAT registration signals you're serious and professional. Large clients may prefer working with VAT-registered suppliers, helping you land bigger contracts.Avoid Future Penalties: If you're growing, hitting £90K is often inevitable. Voluntary registration prevents missed deadlines, fines, penalties, and interest charges.Better Systems: Forces proper accounting and bookkeeping from day one, providing valuable business data for better decision-making.The Downsides to ConsiderPricing Impact: Adding 20% VAT may make you less competitive with consumers or non-VAT registered businesses. Options include absorbing costs, slight price increases, or targeting VAT-registered clients.Admin Burden: Making Tax Digital (April 2026) requires digital records, quarterly returns, and approved software. Proper cloud accounting setup makes this manageable."Intending Trader" RegistrationYou can register before making your first sale as an "intending trader," allowing VAT claims on startup costs before any revenue comes in.Who Should Consider ItAsk yourself: Planning fast growth? Buying from VAT-registered suppliers? Selling to VAT-registered businesses? Can you manage the admin? Yes to two or more questions means seriously consider it.The NumbersExample: £20,000 annual VAT-related purchases = £4,000 reclaimable VAT. If clients are VAT-registered, that £4K goes straight back to you. B2B businesses typically make more profit when VAT-registered.Links Mentioned in This EpisodeMaking Tax Digital podcast episodeMTD and Incorporation: Is It Time to Go Limited?
Morse code transcription: vvv vvv What we know after Air India flight from Ahmedabad to London crashes Caravan buyers say they have been misled, ripped off and even threatened by holiday parks What we know about Israels attacks on Irans nuclear sites and military commanders Private schools lose High Court challenge over VAT changes Shakira Behind the scenes on tour, as she speaks out for immigrants in the US British man describes how he escaped Air India wreckage Hossein Salami Who was Irans Revolutionary Guards chief killed in Israeli strikes Israel has inflicted unprecedented damage on Irans elite why now Two women die after incident at Yr Wyddfa Watkin Path pools What could have caused Air India plane to crash in 30 seconds
新鮮事、新奇事、新故事《一銀陪你聊“新”事》 第一銀行打造公股銀行首創ESG Podcast頻道上線啦 由知名主持人阿Ken與多位名人來賓進行對談 邀請您一起落實永續發展 讓永續未來不再只是想像 各大收聽平台搜尋：ㄧ銀陪你聊新事 https://sofm.pse.is/7qknax -- 小福利麻辣鍋-最強麻辣火鍋加豐盛Buffet，平日698起，美味通通無限享用！ 有頂級和牛、安格斯黑牛、天使紅蝦，多款海陸食材吃到飽！ 還有炸蝦天婦羅、職人炙燒握壽司、以及哈根達斯！ 美味一次滿足，請搜尋「小福利麻辣鍋」 https://sofm.pse.is/7qr2q9 －－－－以上訊息由 SoundOn 動態廣告贊助商提供－－－－ 全球對台灣晶片的依賴愈來愈深，「矽盾」的戰略意涵何在？它是保障、還是風險？在中美科技戰與地緣政治緊張的當下，台灣的企業與政府應如何應對這場大國競逐？聯電創辦人曹興誠在紀錄片「造山者」中受訪，當年進入工研院電子研究所參與RCA技術轉移計畫，被視為台灣半導體產業的起點。從工研院到創辦聯電，成為台灣第一家民營半導體業者，初期面對技術、市場與資金等挑戰，是如何克服的？是否有一個關鍵時刻改變了聯電的命運？曹興誠在1990年代主導聯電轉型為純代工模式，這樣的決策為何能成功？當時是否遭遇內部阻力？聯電與台積電有什麼本質上的差異？回顧工研院技術商轉與聯電的成功經驗，這套模式今天還適用於其他創新產業嗎？台灣半導體能有今天的成就，政府政策扮演了什麼角色？站在企業家與公民的雙重身分上，曹興誠對下一代台灣青年與創業者有什麼期待與建議？精彩訪談內容，請鎖定@華視三國演議！ 本集來賓：#曹興誠 #矢板明夫 主持人：#汪浩 以上言論不代表本台立場 #造山者 #聯電 #半導體 #AI 電視播出時間
Morse code transcription: vvv vvv British man describes how he escaped Air India wreckage Two women die after incident at Yr Wyddfa Watkin Path pools Caravan buyers say they have been misled, ripped off and even threatened by holiday parks Shakira Behind the scenes on tour, as she speaks out for immigrants in the US Israel has inflicted unprecedented damage on Irans elite why now Hossein Salami Who was Irans Revolutionary Guards chief killed in Israeli strikes What we know about Israels attacks on Irans nuclear sites and military commanders What we know after Air India flight from Ahmedabad to London crashes Private schools lose High Court challenge over VAT changes What could have caused Air India plane to crash in 30 seconds
Morse code transcription: vvv vvv Israel has inflicted unprecedented damage on Irans elite why now Private schools lose High Court challenge over VAT changes What we know after Air India flight from Ahmedabad to London crashes Hossein Salami Who was Irans Revolutionary Guards chief killed in Israeli strikes Shakira Behind the scenes on tour, as she speaks out for immigrants in the US What could have caused Air India plane to crash in 30 seconds Two women die after incident at Yr Wyddfa Watkin Path pools British man describes how he escaped Air India wreckage Caravan buyers say they have been misled, ripped off and even threatened by holiday parks What we know about Israels attacks on Irans nuclear sites and military commanders
Hosts Rhys and Adam had me back on their Schism show to discuss current events as they play out in Music and Popular Culture.*If you have found value in my output and would like to help it continue, please consider supporting me in one of the following ways:Real gold bullion available from this source. (Tax-Free (CGT, VAT), Allocated and Segregated Storage (London/Zurich), Pension (SIPP) Gold, Buy Back Guarantee:https://goldbullionpartners.co.uk/download-our-complimentary-guide-m-devlin/Become one of my Patreon supporters and get access to exclusive content here:https://www.patreon.com/user?u=113137448To support my output through Buy Me A Coffee:https://buymeacoffee.com/markdevlinTo support me via a Paypal.com donation, find me at paypal.com under the e-mail address markdevlinuk@gmail.comTo e-mail on any matter:markdevlin2022@protonmail.com
This week JK and Bayley Turner discuss the week on Ramsay Street as well as hashtags, not having and agenda and things to do in your suburbIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Become a member at https://plus.acast.com/s/the-neighbourhood-rewatch. Hosted on Acast. See acast.com/privacy for more information.
This week JK and Bayley Turner discuss the week on Ramsay Street as well as hashtags, not having and agenda and things to do in your suburbIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Hosted on Acast. See acast.com/privacy for more information.
In our latest episode, our in-house VAT expert, James Hurst, shares some brief thoughts on recent VAT cases that caught his eye.For more information on this topic and more, please visit www.mercia-group.com for further details.
Fáilte ar ais chuig eagrán nua de Ar An Lá Seo ar an 12ú lá de mí an Mheithimh, liomsa Lauren Ní Loingsigh. I 1981 bhí na vótálaí mná ón tír na daoine a rinne an difríocht sa toradh den Dáil nua. I 1992 chuaigh an banphrionsa den Bhreatain Bheag amach go poiblí don chéad uair ónar tháinig sí amach le dhá leabhair nua faoina shaol. I 2005 ghortaíodh triúir dalta ó scoil I Toomevara nuair a bhí siad in ionad fóillíochta san Aonach Urmhumhan. Phléasc feistiú solais agus dhún an linn snámha ar feadh cúpla lá. I 2010 chuaigh an costas den phairceáil san Aonach Urmhumhan suas tar éis rialú ón Chúirt Eorpach. Chuaigh siad suas 21% tar éis VAT nua agus bhí níos mó daoine ag teacht chuig an bhaile. Sin Smokey Robinson le Being With You – an t-amhrán is mó ar an lá seo I 1981. Ag lean ar aghaidh le nuacht cheoil ar an lá seo I 1982 bhí Bruce Springsteen, James Taylor, Jackson Browne, Linda Ronstadt agus Gary 'US' Bonds I Central Park I Nua Eabhrac do shlógadh do dí-armáil núicléach agus bhí níos mó ná 450 míle duine ann. I 1999 dúradh gur thug Oasis nach mór 200 míle punt do Gary Glitter do shocrú lasmuigh den chúirt nuair a bhí siad chúisithe ag úsáid liric ó amhrán Gary Glitter 'Hello, hello, it's good to be back.' Agus ar deireadh breithlá daoine cáiliúla ar an lá seo rugadh Adriana Lima sa Bhrasaíl I 1981 agus rugadh aisteoir Dave Franco I Meiriceá ar an lá seo I 1985 agus seo chuid de na rudaí a rinne sé. Beidh mé ar ais libh amárach le heagrán nua de Ar An Lá Seo. Welcome back to another edition of Ar An Lá Seo on the 12th of June, with me Lauren Ní Loingsigh 1981: irelands womens voters were to tilt the balance of power in the next dail. 1992: princess of wales welpt in public yesterday during her first official engagement since the british press furore over two new boks about her private life. 2005 - A light fitting at Nenagh Leisure Centre injured three pupils from a Toomevara school. It was a freak explosion but the pool remained closed for a number of days. 2010 - Off-street parking charges in Nenagh increased following a European Court of Justice ruling. Car park charges went up 21 per cent thanks to the introduction of a new VAT charge by public bodies on certain activities. That was Smokey Robinson with Being With You – the biggest song on this day in 1981 Onto music news on this day In 1982 Bruce Springsteen, James Taylor, Jackson Browne, Linda Ronstadt and Gary 'US' Bonds all appeared at a rally for nuclear disarmament in Central Park, New York to over 450,000 fans. 1999 It was reported that Oasis had paid Gary Glitter £200,000 ($340,000) as an out-of-court settlement after being accused of using the Gary Glitter lyric, 'Hello, hello, it's good to be back' in the song 'Hello'. And finally celebrity birthdays on this day – model Adriana Lima was born in Brazil in 1981 and actor Dave Franco was born in America on this day in 1985 and this is some of the stuff he has done. I'll be back with you tomorrow with another edition of Ar An Lá Seo.
Alex Moss and Burton DeWitt are back with a new episode ahead of the PDC World Cup of Darts! The boys start this week's show with a look ahead to the PDC World Cup of Darts, which starts in Frankfurt on Thursday night. Alex and Burton discuss which teams will pose the biggest threat to pre-tournament favourites England, who line up with the world numbers one and two, Luke Humphries and Luke Littler, for the first time, and also pick out their darkhorses away from the top four seeded nations. Paul Lim (16:23) calls in from Japan ahead of his latest trip overseas to play on the PDC big stage this week. The former Weekly Dartscast Legend of the Year reflects on his incredible run to the final of the WDF Men's World Championship at Lakeside last December, and discusses being in contention for two World Championships this year, teaming up with a new partner for Singapore at the PDC World Cup this week, and his former partner Harith Lim's goal to return to the team in 2026. Alex and Burton then continue their World Cup preview by making their predictions for who will lift the Co Stompe Trophy on Sunday night, before delving into last weekend's Women's Series action and giving their thoughts on the confirmed line up for the Women's World Matchplay next month. Rusty-Jake Rodriguez (52:18) joins the show ahead of making his PDC World Cup debut with Austria this week. The former European Development Tour Order of Merit winner looks back on the last few years, including why he felt he was not able to push on with a tour card after a breakout 2021 campaign, deciding to take a 'gap year' from darts for most of 2024, winning back his tour card at Q-School this year, and wanting to go one step further than his older brother Rowby-John did with Mensur Suljovic at the World Cup this week. The boys finish off the show with a dip into the mailbag to answer your listener questions. Read Alex's comprehensive PDC World Cup of Darts 2025 Team-By-Team Guide here Join the Darts Strava King group on Strava *** This podcast is brought to you in association with Darts Corner - the number one online darts retailer! Darts Corner offers the widest selection of darts products from over 30 different manufacturers. Check out Darts Corner here: UK site US site Check out Condor Darts here: UK site Set up an account and enjoy a flutter on the darts by opening an account on the kwiff website or via their app (iOS / Android). 18+. Terms and conditions apply. Begambleaware.org – please gamble responsibly. *** Sponsorship available! Want your business advertised on the show? Email weeklydartscast@gmail.com for more details and a free copy of our new sponsor brochure! *** Enjoy our podcast? Make a one-off donation on our new Ko-Fi page here: ko-fi.com/weeklydartscast Support us on Patreon from just $2(+VAT): patreon.com/WeeklyDartscast Thank you to our Patreon members: Phil Moss, Gordon Skinner, Connor Ellis, Dan Hutchinson
“People think of tariffs and duties as just shipping line items—but they're reshaping boardroom strategy.” — Noa Sussman, TecEx In this installment of the TecEx podcast series, Noa Sussman returns to help listeners navigate the rapidly evolving—and often misunderstood—world of tariffs, duties, and VAT. Hosted by Doug Green, Publisher of Technology Reseller News, this session pulls back the curtain on the taxes and trade terms that are quietly impacting IT budgets, deployment timelines, and global expansion strategies. “We've reached a point where the C-suite needs to understand the difference between a tariff and a duty,” says Sussman. “These aren't just accounting line items anymore. They're strategic levers that can affect profitability, market timing, and compliance risk.” TecEx provides not just shipping services, but end-to-end strategic support for global IT deployments, acting as the “importer of record” in over 200 jurisdictions. In this episode, Sussman breaks down: What VAT really is and how it's recoverable along the supply chain—but a major cash flow issue at customs if unplanned. How duties differ from VAT and why they are used to protect domestic industries from foreign competition. Why tariffs are political tools, not just trade policies—and how they're weaponized in global disputes. Why compliance isn't optional and how recent export control failures have landed executives in legal trouble. Using real-world examples, Sussman shows how companies can lose margin—or worse, face legal issues—simply by failing to plan early. “We're not just problem solvers after things go wrong,” he emphasizes. “We're strategic partners who can help you avoid the problem in the first place.” Key takeaway: Don't wait until a shipment is stuck at customs. Engage with experts like TecEx before contracts are signed and pricing is set. Taxes, duties, tariffs, and compliance must now be factored into the earliest stages of international planning. Learn more at https://www.tecex.com
The Bristol Brabazon was conceived at the height of the Second World War. With the tide of the conflict turning, the British Government set up a committee to examine the nation's future civil airliner needs post-war. The Brabazon I was the first aircraft specified and the first to fly. Its legacy is complicated, and author Alan J Porter joins us to argue the case for the Brab and the legacy it left following its scrapping.Buy Bristol Brabazon: The Ocean Liner of the Skies and Its Ongoing Legacy by Alan J. Porter at The Aviation Bookshop! 10% of each sale goes to supporting the show.UK Bookshop.org link: https://uk.bookshop.org/a/11015/9781399055680US Bookshop.org link, Release Date: 30th August: https://bookshop.org/a/111804/9781399055680-----------------------------------------------------
This week's podcast is presented by Stephen and Theo. We hear from:· Witherspoon, who cast a professional eye over Martha;· Katherine, who has been appreciating the handling of David and his worries; · and finally Vicky, who is a bit suspicious of Arthur;We also have emails from Lesia, a first time emailer-innerer from St Louis Missouri, and Chris in Indiana.Plus: we have the Week in Ambridge from Suey, a roundup of the Dumteedum Facebook group from Jacquieline and the Tweets of the Week from Michelle.Please call into the show using this link:www.speakpipe.com/dumteedum Or send us a voicenote via WhatsApp on: +44 7770 764 896 (07770 764 896 if in the UK) – Open the WhatsApp app, key in the number and click on the microphone icon.Or email us at dumteedum@mail.comHow to leave a review on Apple podcasts: https://support.apple.com/en-gb/guide/podcasts/pod5facd9d70/mac*****The new Patreon feed for Dumteedum is at www.patreon.com/DumteedumPodcast and the subscription rate is £5.00 per calendar month plus VAT. And don't forget to cancel your existing Patreon subscription if you have one, as we will continue to put the podcast out on that feed through February to give Patreons time to transfer over.*****Also Sprach Zarathustra licenceCreative Commons ► Attribution 3.0 Unported ► CC BY 3.0https://creativecommons.org/licenses/..."You are free to use, remix, transform, and build upon the materialfor any purpose, even commercially. You must give appropriate credit."Conducted byPhilip Milman ► https://pmmusic.pro/Funded ByLudwig ► / ludwigahgren Schlatt ► / jschlattlive COMPOSED BY / @officialphilman Hosted on Acast. See acast.com/privacy for more information.
In this insightful and highly practical conversation, Jeannette Linfoot welcomes back Chris Wilkins, an esteemed accountant and tax expert from Wilkins Southworth. Chris delves into his fascinating journey into the world of tax, from childhood inspiration to navigating complex international finance deals. The episode explores the significant "brain drain" of high-net-worth individuals from the UK due to recent tax policy changes, discussing the economic repercussions and the critical need for up-to-date tax advice. Chris provides invaluable guidance for various financial situations: from tax-efficient strategies for startup entrepreneurs (including VAT and partnership structures) to optimizing tax for multiple business owners. He unpacks the evolving landscape of property investing in the UK, detailing the impact of Section 24 and changes affecting furnished holiday lets. A crucial segment addresses the tax implications for unmarried couples versus married couples, particularly concerning capital gains and inheritance tax, and the often-overlooked necessity of updating wills upon marriage. Finally, Chris offers vital advice for those nearing retirement, highlighting recent pension and business inheritance tax changes that could dramatically affect legacy planning. This episode is a must-listen for anyone looking to understand and optimize their financial position in a constantly shifting tax environment. Top Takeaways Accountancy is a dynamic field, not just "men in grey suits." Staying current with tax legislation is crucial for effective advice. The UK is experiencing a "brain drain" of high-net-worth individuals. Changes to domicile rules are driving an exodus of taxpayers. Losing high earners impacts social services and the average person. The Laffer Curve illustrates optimal tax rates for revenue. Startup entrepreneurs can use VAT thresholds for competitive pricing. Partnerships can optimize income tax by splitting profits. Limited Liability Partnerships (LLPs) offer protection and tax benefits. Tax planning must align with legal entity structure. HMRC scrutinizes property incorporation schemes. Section 24 (Tenant Tax) significantly impacts buy-to-let landlords. Furnished Holiday Lettings tax rules have become less generous. Unmarried couples face distinct capital gains and inheritance tax challenges. Marriage invalidates previous wills in the UK. Pension inheritance tax rules have changed, impacting legacy planning. Proactive tax planning is essential to avoid detrimental surprises. "To know and not to do is to not know." "People who fail to plan, plan to fail." Sound Bites "Life started from a tax point of view when my mum... went to see her accountant." "The image of accountancy is that it's like men in grey suits and... it's quite boring but it's not at all." "You gotta keep on reading about tax and learning about it." "There seems to be a bit of an exodus from the UK right now." "If the 1% the top 1% go, who's gonna pay the tax?" "You just gotta kind of block out the noise and just keep your eyes focused on whatever it is that you want." "I'm going in there to collect as much as I possibly can." "It's a very YouTube idea, I love it." "Recovery is very important in our sport." "Come as you are, leave as more." "Your struggles are not your limitations." "Bravery is speaking truth to power." "Don't just climb the ladder, create an elevator." "Embracing failure is a powerful gift." "Your will wouldn't have said I leave X to my spouse, 'cause you weren't married before. But now you are." "To know and not to do is to not know." "People who fail to plan, plan to fail." Chapters 00:00 – Welcome Back Chris Wilkins! 00:37 – Chris's Journey into Accountancy 02:30 – The Dynamic Reality of Accountancy 04:40 – The UK "Brain Drain" 07:49 – Economic Repercussions 14:33 – Tax Strategies for Startup Entrepreneurs 19:40 – Evolving Business Structures 23:26 – Optimizing for Multiple Businesses 25:58 – Property Ownership & Capital Gains Tax Changes 28:42 – The "Guest House" Case Study 32:40 – The Value of Comprehensive Tax Advice 35:00 – Property Investing Today 43:18 – Tax Implications for Unmarried Couples 46:36 – The Critical Importance of Wills 48:48 – Tax Planning for Retirement 51:51 – Final Thoughts: Plan to Succeed About the Host Jeannette Linfoot is a highly regarded senior executive, property investor, board advisor, and business mentor with over 30 years of global experience across travel, leisure, hospitality, and property sectors. Known for her down-to-earth leadership style, Jeannette champions diversity and inclusion and is passionate about nurturing talent to help others reach their full potential. She hosts Brave Bold Brilliant to inspire and equip leaders to drive impactful change. [Follow Jeannette Linfoot] Website: https://brave-bold-brilliant.com/ LinkedIn: https://uk.linkedin.com/in/jeannettelinfoot YouTube: https://www.youtube.com/@braveboldbrilliant Instagram: https://www.instagram.com/jeannette.linfoot/ Facebook: https://www.facebook.com/jeannette.linfooti/ Podcast: https://podcasts.apple.com/gb/podcast/brave-bold-brilliant-podcast/id1524278970 About the Guest – Chris Wilkins Chris Wilkins is an experienced accountant and tax expert, serving as a key figure at Wilkins Southworth. With a career spanning decades, Chris has navigated complex financial landscapes, from his early days inspired by a traditional accountant to advising on international deals and helping clients optimize their tax positions. He is known for his ability to simplify complex tax legislation, provide strategic advice tailored to individual circumstances, and help businesses and individuals protect and grow their wealth. Chris is a strong advocate for proactive tax planning and staying current with ever-evolving financial regulations.
In this episode of Brain in a Vat, we examine two competing political visions through an AI debate between Plato and Robert Nozick. Plato defends rule by philosopher kings and a unified society, while Nozick argues for individual liberty and a minimal state. Following our previous episode featuring Mill and Kant, we continue investigating major philosophical divides through thought experiments like the Allegory of the Cave and the Experience Machine. The episode considers justice, autonomy, and the proper role of government. Join the conversation and decide which vision of society you find more compelling.[00:00] Introduction[00:30] Plato's Allegory of the Cave[01:30] Philosopher Kings and the Ideal State[03:28] Criticisms of Plato's Republic[18:54] Nozick's Experience Machine[24:04] The Minimal State and Taxation[26:14] Anarchy vs. State[36:12] Comparing Political Visions[47:14] Final Reflections
JK and Adam are joined by Rebekah Elmaloglou AKA Terese Willis to talk about bustling, driving and foot rubsIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Become a member at https://plus.acast.com/s/the-neighbourhood-rewatch. Hosted on Acast. See acast.com/privacy for more information.
This week on The Tax Factor, Ola Adigun and Robert Salter ask where the money might come from to fund the major Government spending pledges we've been hearing about. With little room for manoeuvre, Robert suggests the Chancellor may revisit measures such as fuel duty, car benefits, and road tax and could there be a U-turn on previous manifesto commitments? Meanwhile, HMRC continues to battle poor public perception. Will the new outsourcing plans improve customer service, or just add to the frustration? And in a less-than-rhythmic move, HMRC wins a tribunal ruling to impose VAT on personal dance tuition - a decision that could have broader implications for education providers.See omnystudio.com/listener for privacy information.
Turnar segja sögur er nýr liður þar sem við Krissi setjumst niður og ræðum algjörlega tilgangslausar staðreyndir úr knattspyrnusögunni – sem eru samt óskiljanlega fastar í hausnum á okkur.Í þessum þætti förum við yfir sögu írska landsliðsins, allt frá tímum Jack Charlton til Heimis Hallgríms. Charlton masteraði „the granny rule“ og fékk blessun frá Jóni Páli Páfa í Vatíkaninu. Við kíkjum líka á skrautlegan tíma Mick McCarthy og Roy Keane og rifjum upp nokkrar gullmolarasögur af stórkostlegum karakterum úr írskri fótboltasögu.Og að sjálfsögðu, hver önnur en Hólmfríður Karlsdóttir, ungfrú heimur 1985, sparkar veislunni í gang með Írunum.Góða skemmtun!
This week JK and Ben B of The NeighBens discuss the week on Ramsay Street as well as ancestry, partners in crime and knowing when you are in the wrong placeIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Become a member at https://plus.acast.com/s/the-neighbourhood-rewatch. Hosted on Acast. See acast.com/privacy for more information.
Welcome to a special two-part episode of Over The Top Under The Radar. It's a conversation between Gary and director Steve McQueen. This audio was recorded live at an Intelligence Squared event at Union Chapel in April. Gary and Steve discuss his films, his approach to art and Resistance - the curated exhibition of photographs that debuted at Turner Contemporary in Margate.We are honoured to be able to bring the conversation to our platform, as a thank you for your support of Over The Top Under The Radar. If you enjoy the pod and find value in what we do, please consider donating. The packages start at just £5 plus VAT a month, and if you already donate, please consider upgrading your membership. Visit Over The Top Under The Radar on Patreon and put your money where your ears are. Hosted on Acast. See acast.com/privacy for more information.
A Minister of State insists the Government is listening to the plight of tourist dependent food-led business in Clare that are dealing with soaring operating costs. Minister for Small Business and Retail Alan Dillon is in Ennis today to attend a meeting of the Mid-West Regional Enterprise Plan (REP) Steering Committee meeting and to engage with local firms. The Government has signalled plans to cut the hospitality VAT rate from 13.5% in Budget 2026, however the Restaraunts Association of Ireland has called for this to be accelerated after 150 food-led business closed between January and March this year alone. Minister Dillon has been telling Clare FM's Daragh Dolan that supports are forthcoming.
What topic would you like us to cover next?Chris Simmance, Founder of OMG Centre, opens up about the hard leadership lessons learned through emotional reactions to business setbacks and poor financial management in agency life.• Letting emotional responses to client departures negatively impact team management• Acknowledging how leadership mistakes create lasting negative impressions that can't be fixed with apologies• Taking business losses personally while attributing wins to others• Failing to properly understand financial numbers despite having management accounts• Experiencing cash flow crises when client departures coincided with new hires• Not properly provisioning for expenses like VAT bills• Learning significant lessons that led to starting additional agencies• Expanding into multiple businesses outside the digital industry through openness to learningIs your marketing strategy ready for 2025? Book a free 15-min discovery call with Chris to get tailored insights to boost your brand's growth.
Alex Moss and Burton DeWitt are back with a new episode after the Premier League Darts play-offs! The boys start this week's show with a look back at last week's Premier League finale at The O2 and discuss whether Luke Humphries' latest major title puts him in the top 10 of all time, and if Luke Littler was missing some match sharpness going into the play-offs with his recent absence from the ProTour. Pero Ljubic (13:45) calls in ahead of making his PDC World Cup of Darts debut for Croatia next week. The new PDC tour card holder chats through his time in darts so far, as well as his previous successes as a chess player, winning 200+ soft tip tournaments, his first experiences playing on a big stage on the European Tour, why he skipped Q-School last year, becoming only the second Croatian to win a PDC tour card at Q-School this year, and recently ending his wait for a first ProTour win of the season. Alex and Burton then reflect on the European Tour action in Leverkusen this past weekend, discussing the Premier League 2026 prospects of the champion Nathan Aspinall and the runner-up. The boys then switch their focus to this upcoming weekend and the final block of Women's Series events before the cut off for the Women's World Matchplay. Jesus Salate and Victor Guillin (55:50) join the show ahead of making history as the first team from Argentina to play in the PDC World Cup of Darts next week. The history-making pair, who both live in Spain, talk through how they both got introduced to darts, meeting each other last year and deciding to enter this year's CDLC World Cup Qualifiers as their first pairs tournament together, going seven darts into a nine-dart leg during the qualifier, winning the World Cup qualifier to earn a big stage PDC debut, their plans for the rest of 2025 and much, much more. The boys finish off the show with a dip into the mailbag to answer your listener questions. Join the Darts Strava King group on Strava *** This podcast is brought to you in association with Darts Corner - the number one online darts retailer! Darts Corner offers the widest selection of darts products from over 30 different manufacturers. Check out Darts Corner here: UK site US site Check out Condor Darts here: UK site Set up an account and enjoy a flutter on the darts by opening an account on the kwiff website or via their app (iOS / Android). 18+. Terms and conditions apply. Begambleaware.org – please gamble responsibly. *** Sponsorship available! Want your business advertised on the show? Email weeklydartscast@gmail.com for more details and a free copy of our new sponsor brochure! *** Enjoy our podcast? Make a one-off donation on our new Ko-Fi page here: ko-fi.com/weeklydartscast Support us on Patreon from just $2(+VAT): patreon.com/WeeklyDartscast Thank you to our Patreon members: Phil Moss, Gordon Skinner, Connor Ellis, Dan Hutchinson
Thinking of bringing your car back to Ireland when you move? There's quite a few things you need to know before you start planning!In this episode, I'm joined by someone who knows the process inside-out: my husband, Bryan Wickham. As well as being a chartered accountant, Bryan's a long-time car enthusiast who's imported vehicles from overseas and handled all the twists and turns of VRT, customs, and navigating Revenue.We talk through the key tax and practical considerations for expats moving cars into Ireland. When exemptions apply, what paperwork is needed, the potential issues to watch out for, and the hidden costs people often miss. Planning to move a car from across the world can be a guessing game: securing insurance before registration, understanding CO2 bands for motor tax, the 12-month rule that could trigger a clawback… Bryan shares his experiences so you can better prepare to bring your car to Ireland.You should note that this isn't a service we offer at Expat Taxes, but it's a topic that comes up all the time with clients so we wanted to share what we've learned from making the move ourselves!Main Topics discussed in this Episode:Transfer of Residency Relief for Vehicles: Expats returning to Ireland may be eligible to import their personal vehicle tax-free under the Transfer of Residency relief.The VRT, VAT & Customs Cost Trap: Without relief, importing a car can trigger a hefty tax bill with customs duties, VAT, and Vehicle Registration Tax (VRT).Documentation, Agents & Practical Logistics: Using a customs agent can significantly ease the paperwork burden.Road Tax, Insurance & NCT Challenges: Finding the right insurer willing to cover an unregistered or left-hand drive car, ensuring NCT compliance & Ireland's CO2 Road Tax bands.Risks, Grey Areas & When Things Go Wrong: If you fall short of the qualifying criteria or Revenue disagrees with your valuation, you could face costly appeals or clawbacks.*****If you loved this episode or have a similar story, we'd love to hear from you! You can get in touch with us directly at info@expattaxes.ie or leave a rating and review on Apple Podcasts or Spotify.Taxbytes for Expats is brought to you by ExpatTaxes.ie. If you're considering moving to or from Ireland and would like support with your taxes, book a consultation today: https://expattaxes.ie/services-and-pricing/.Mentioned in this episode:Special Offer from our Trusted Partner, Currencies DirectThis episode is brought to you by Currencies Direct, our trusted currency exchange partner when transferring currency to or from Ireland. Use the link below and quote "Expat Taxes" when registering with Currencies Direct to receive a €50 One4All or Amazon voucher when you transfer €5000 or more in your first six months with Currencies Direct. Click here for Currencies Direct Special OfferCheck out ExpatTaxes.ie to get your Tax sorted!
This week's podcast is presented by Jacqueline and Stephen. We hear from:· Kathleen, a first time caller-innerer (Hurrah) who has a question about shifting personalities;· Ros from South Wales, who likes the sound of the EV charging station; · Love Jazzer's Singing, who enjoyed Helen's date with Dane;· Glyn, who has thoughts about several relationships in Ambridge; · Globetrotting Richard, who is unimpressed by business training processes in various Borsetshire enterprises;· And finally Katherine, who has loved the goings on in the village shop; We also have an email from Chris in Indiana.Plus: we have the Week in Ambridge from Suey, a roundup of the Dumteedum Facebook group from Witherspoon and the Tweets of the Week from Theo.Please call into the show using this link:www.speakpipe.com/dumteedum Or send us a voicenote via WhatsApp on: +44 7770 764 896 (07770 764 896 if in the UK) – Open the WhatsApp app, key in the number and click on the microphone icon.Or email us at dumteedum@mail.comHow to leave a review on Apple podcasts: https://support.apple.com/en-gb/guide/podcasts/pod5facd9d70/mac*****The new Patreon feed for Dumteedum is at www.patreon.com/DumteedumPodcast and the subscription rate is £5.00 per calendar month plus VAT. And don't forget to cancel your existing Patreon subscription if you have one, as we will continue to put the podcast out on that feed through February to give Patreons time to transfer over.*****Also Sprach Zarathustra licenceCreative Commons ► Attribution 3.0 Unported ► CC BY 3.0https://creativecommons.org/licenses/..."You are free to use, remix, transform, and build upon the materialfor any purpose, even commercially. You must give appropriate credit."Conducted byPhilip Milman ► https://pmmusic.pro/Funded ByLudwig ► / ludwigahgren Schlatt ► / jschlattlive COMPOSED BY / @officialphilman Hosted on Acast. See acast.com/privacy for more information.
Now before you switch off thinking budgeting is just about spreadsheets and cutting back on your coffee spend, think again. Clare Elliott walks us through why budgeting, forecasting and cashflow management are the backbone of every high-performing, profitable MSP. It's not about being an accountant. It's about stepping into your CEO role and giving yourself the tools to make better, faster decisions with confidence. Too often MSPs fall into the trap of looking at what's in the bank and thinking that's enough. But as Clare points out, without a proper budget, you're flying blind. You might have cash now, but do you know what's around the corner? Are you really in control of your business or just reacting to it? Budgeting allows you to reverse engineer your goals, spot the gaps early and drive the right actions. It's confronting at times, yes. But the clarity it gives you is worth its weight in gold. We talked about why so many business owners avoid budgeting altogether. The answer? It's uncomfortable. It's time consuming. And it forces you to look reality in the eye. But once you do, as I shared from personal experience, it becomes incredibly empowering. Just like mapping out your retirement plan, creating a budget gives you that sense of control and direction. And as Clare Elliott says so well, it's all about having a clear destination and a route to get there. When it comes to forecasting income, we broke down why simply relying on your monthly direct debits isn't enough. Clare explained how even with recurring revenue, clients leave, services change and prices rise. Without a plan to add new clients or adjust pricing, your business starts moving backwards. So we explored how to break down income forecasting into manageable chunks: from what's already secured, to potential upsell opportunities, to the leads you haven't even generated yet. Clare made a really strong point here. If you're standing still, you're actually going backwards, especially if you're not increasing prices annually. We also got into the nitty gritty of budgeting for costs. From fixed overheads and vendor costs to salaries and project delivery, Clare Elliott laid out the foundations of building a practical budget. The advice was simple but powerful: start with what you know, build in contingency, and always allow for profit and savings. And if you're not reviewing your projects after delivery, you're probably leaving money on the table. It's not just about quoting right the first time. It's about learning and refining the process with every job. Another brilliant insight from Clare was how budgeting drives change. Once you know what profit you want at the end of the year, you can work backwards to see what sales are needed and what activity has to happen to get you there. It's not about hoping. It's about planning. The budget becomes the engine room of your business, and it's how you avoid that constant cycle of feast and famine. We then moved on to how budgeting and forecasting translate into cashflow management. Because let's face it, profit is great, but cash is king. You can be profitable on paper but still run out of money if clients pay late or vendors need paying early. Clare walked us through the importance of understanding timing, building up cash reserves and planning for VAT, PAYE and corporation tax well in advance. No surprises, no panic, just a clear picture of what's coming. We also covered what a typical finance function looks like as an MSP grows. Clare Elliott shared some cracking advice on when to bring in bookkeepers, management accountants or part-time finance directors, and what to expect at each stage of business maturity. Whether you're turning over half a million or pushing past the seven-figure mark, having the right financial support in place can be a game changer. We wrapped up with some solid troubleshooting tips for when things go off course. From negotiating with vendors to accelerating debtor collections, Clare gave us a toolkit to lean on in the tough times. But the consistent message throughout was clear: don't bury your head in the sand. Budgeting is not a punishment. It's a plan. And it's the fastest way to create freedom, profit and peace of mind in your MSP. So if you're ready to stop winging it and start budgeting like a boss, go back and listen again. Build your first forecast. Book some time with your FD or accountant. Or reach out to us and we'll help you figure out what steps to take next. As Clare Elliott so rightly put it, if you're already doing well without a budget, just imagine what you could achieve with one. Connect on LinkedIn HERE with Ian and also with Stuart by clicking this LINK And when you're ready to take the next step in growing your MSP, come and take the Scale with Confidence MSP Mastery Quiz. In just three minutes, you'll get a 360-degree scan of your MSP and identify the one or two tactics that could help you find more time, engage & align your people and generate more leads. OR To join our amazing Facebook Group of over 400 MSPs where we are helping you Scale Up with Confidence, then click HERE Until next time, look after yourself and I'll catch up with you soon!
How close are we to expense reports that create themselves? In this crossover episode recorded live at Emburse in Motion, Blake Oliver explores real-world AI implementation with Adriana Carpenter, CFO of Emburse, and Olga Pavlova from PizzaExpress. Discover how PizzaExpress manages 350+ restaurant locations using AI to automatically flag policy violations and detect hidden SaaS subscriptions buried in expense reports. You'll learn specific strategies for vendor consolidation that deliver immediate cost savings, plus hear Adriana's vision for AI agents that guide employees through policy compliance in real time. From keyword detection that prevents VAT errors to mobile-first expense reporting that's "quarters away, not years away," this episode reveals practical automation wins you can implement today.Meet Our Guests:Adriana CarpenterCFO, EmburseLinkedIn: https://www.linkedin.com/in/adriana-carpenter-487507a/Learn more about Embursehttps://www.emburse.com/company/about-emburseOlga Pavlova-Grebliauske FCCALinkedIn: https://www.linkedin.com/in/olga-pavlova-grebliauske-fcca-8a625470/Need CPE?Get CPE for listening to podcasts with Earmark: https://earmarkcpe.comSubscribe to the Earmark Podcast: https://podcast.earmarkcpe.comGet in TouchThanks for listening and the great reviews! We appreciate you! Follow and tweet @BlakeTOliver and @DavidLeary. Find us on Facebook and Instagram. If you like what you hear, please do us a favor and write a review on Apple Podcasts or Podchaser. Call us and leave a voicemail; maybe we'll play it on the show. DIAL (202) 695-1040.SponsorshipsAre you interested in sponsoring The Accounting Podcast? For details, read the prospectus.Need Accounting Conference Info? Check out our new website - accountingconferences.comLimited edition shirts, stickers, and other necessitiesTeePublic Store: http://cloudacctpod.link/merchSubscribeApple Podcasts: http://cloudacctpod.link/ApplePodcastsYouTube: https://www.youtube.com/@TheAccountingPodcastSpotify: http://cloudacctpod.link/SpotifyPodchaser: http://cloudacctpod.link/podchaserStitcher: http://cloudacctpod.link/StitcherOvercast: http://cloudacctpod.link/OvercastClassifiedsWant to get the word out about your newsletter, webinar, party, Facebook group, podcast, e-book, job posting, or that fancy Excel macro you just created? Let the listeners of The Accounting Podcast know by running a classified ad. Go here to create your classified ad: https://cloudacctpod.link/RunClassifiedAdTranscriptsThe full transcript for this episode is available by clicking on the Transcript tab at the top of this page
This week JK and Marisa (who was actually on the show) discuss the week on Ramsay Street as well as tea, the use of the number 69, and saving money for a rainy day.If you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Become a member at https://plus.acast.com/s/the-neighbourhood-rewatch. Hosted on Acast. See acast.com/privacy for more information.
Alex Moss and Burton DeWitt are back with a new episode ahead of the Premier League Darts play-offs! The boys start this week's show with a look ahead to the Premier League finale at The O2 and discuss whether anyone can stop Luke Littler from retaining the title, before making their semi-final and final predictions for Thursday night's play-offs in London. Bradley Brooks (14:25) calls in ahead of playing on the European Tour in Leverkusen this weekend. The former PDC world youth champion reflects on the last few years, from breaking his duck on the Development Tour and being on the wrong side of that historic nine darter by Willie Borland at Ally Pally to losing his tour card, having a year off the PDC tour, regaining his tour card at Q-School this year and getting back on the big stage at the World Masters. Alex and Burton then give their thoughts on Michael van Gerwen missing out on the Premier League play-offs for only the second time in his career, before picking out their favourite Phil Taylor moments after 'The Power' announced last week he was retiring from playing darts. Stowe Buntz Jr (51:13) calls in to discuss making history as the youngest ever CDC tour card holder. The recently-turned 16-year-old looks back on his landmark success at CDC Q-School earlier this year, joining his dad Stowe Buntz on the CDC tour, his dream to play at Madison Square Garden on the World Series, as well as the prospect of facing his dad at some point during the CDC season. The boys finish off the show with a dip into the mailbag to answer your listener questions. Donate to Macmillan Cancer Support and the 12 hour charity darts marathon that our co-host Alex took part in last weekend Enter The Magnificent 8 - Darts Corner's FREE to enter Premier League Predictor for a chance to win the £1,000 jackpot! Join the Darts Strava King group on Strava *** This podcast is brought to you in association with Darts Corner - the number one online darts retailer! Darts Corner offers the widest selection of darts products from over 30 different manufacturers. Check out Darts Corner here: UK site US site Netherlands site Check out Condor Darts here: UK site *** The Weekly Dartscast is excited to be sponsored by kwiff. A growing name in the sports betting sector, kwiff was an official sponsor of the 2023 and 2024 WDF Lakeside World Championships and has also worked with several other big names in the darts industry. Set up an account and enjoy a flutter on the darts by opening an account on the kwiff website or via their app (iOS / Android). 18+. Terms and conditions apply. Begambleaware.org – please gamble responsibly. *** Sponsorship available! Want your business advertised on the show? Email weeklydartscast@gmail.com for more details and a free copy of our new sponsor brochure! *** Enjoy our podcast? Make a one-off donation on our new Ko-Fi page here: ko-fi.com/weeklydartscast Support us on Patreon from just $2(+VAT): patreon.com/WeeklyDartscast Thank you to our Patreon members: Phil Moss, Gordon Skinner, Connor Ellis, Dan Hutchinson
In this week's GMH EU, the crew dives into Spain's summer tourism tension as the government cracks down on over 9,000 illegal short-term rentals in Catalonia and considers a steep VAT hike on STRs to combat housing shortages. Meanwhile, anti-tourism protests heat up across hotspots like the Canary Islands, and new travel rules now require non-EU visitors to show proof of insurance. On the tech front, AI booking engines are evolving to offer real-time pricing and availability, potentially reshaping OTA models. We also spotlight Spain's most affordable beach towns and a curated list of top-rated legal Airbnbs still worth booking. ---- Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—order here! • Retreats: Join us at one of our exclusive retreats—learn more and register your interest here! • Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices
This week's podcast is presented by Stephen and Theo. We hear from:· Fiona, who knows how much care homes cost;· Michelle from Dorset, with a plot prediction and sympathy for online daters; · and finally Katherine who has loved this week but worries about Grey Gables;We also have an email from Chris in Indiana.Plus: we have the Week in Ambridge from Suey, a roundup of the Dumteedum Facebook group from Vicky and the Tweets of the Week from Michelle.Please call into the show using this link:www.speakpipe.com/dumteedum Or send us a voicenote via WhatsApp on: +44 7770 764 896 (07770 764 896 if in the UK) – Open the WhatsApp app, key in the number and click on the microphone icon.Or email us at dumteedum@mail.comHow to leave a review on Apple podcasts: https://support.apple.com/en-gb/guide/podcasts/pod5facd9d70/mac*****The new Patreon feed for Dumteedum is at www.patreon.com/DumteedumPodcast and the subscription rate is £5.00 per calendar month plus VAT. And don't forget to cancel your existing Patreon subscription if you have one, as we will continue to put the podcast out on that feed through February to give Patreons time to transfer over.*****Also Sprach Zarathustra licenceCreative Commons ► Attribution 3.0 Unported ► CC BY 3.0https://creativecommons.org/licenses/..."You are free to use, remix, transform, and build upon the materialfor any purpose, even commercially. You must give appropriate credit."Conducted byPhilip Milman ► https://pmmusic.pro/Funded ByLudwig ► / ludwigahgren Schlatt ► / jschlattlive COMPOSED BY / @officialphilman Hosted on Acast. See acast.com/privacy for more information.
As Scott Marchand and Andrew Boehly, CEO and Director of Collections of the Pima Air and Space Museum, respectively, were in town, I had to drag them to the pub to find out what the future holds for the expanding Museum. With the arrival of Philippine Mars, the opening of the Tucson Military Vehicle Museum, and a raft of projects on the go, Scott and Andrew bring us up to speed with all the latest from Pima and the current trends affecting aviation museums. Welcome to the Pima Pubcast!Many thanks to @boneyardsafari for the footage of the Martin Mars move!-----------------------------------------------------
This week JK and Adam discuss the week on Ramsay Street as well as ambiguous messages, gigolo reality checks and spin offsIf you would like to support the podcast, you could always leave a nice 5-star review on Apple Podcasts or SpotifyOR you can subscribe to our Patreon for just £1 a month (plus VAT) and receive:Early access to the ad free video and audio versions of the podcastExclusive bonus episodesAccess to our Patreon Community Chat Become a member at https://plus.acast.com/s/the-neighbourhood-rewatch. Hosted on Acast. See acast.com/privacy for more information.
Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your hosts are Paul Marden and Andy Povey.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. Show references: Anna Preedy, Director M+H Showhttps://show.museumsandheritage.com/https://www.linkedin.com/in/annapreedy/Jon Horsfield, CRO at Centegra, a Cinchio Solutions Partnerhttps://cinchio.com/uk/https://www.linkedin.com/in/jon-horsfield-957b3a4/Dom Jones, CEO, Mary Rose Trust https://maryrose.org/https://www.linkedin.com/in/dominicejones/https://www.skipthequeue.fm/episodes/dominic-jonesPaul Woolf, Trustee at Mary Rose Trusthttps://maryrose.org/https://www.linkedin.com/in/paul-woolf/Stephen Spencer, Ambience Director, Stephen Spencer + Associateshttps://www.stephenspencerassociates.com/https://www.linkedin.com/in/customerexperiencespecialist/https://www.skipthequeue.fm/episodes/stephen-spencerSarah Bagg, Founder, ReWork Consultinghttps://reworkconsulting.co.uk/https://www.linkedin.com/in/sarahbagg/https://www.skipthequeue.fm/episodes/sarah-baggJeremy Mitchell, Chair of Petersfield Museum and Art Galleryhttps://www.petersfieldmuseum.co.uk/https://www.linkedin.com/in/jeremy-mitchell-frsa-4529b95/Rachel Kuhn, Associate Director, BOP Consultinghttps://www.bop.co.uk/https://www.linkedin.com/in/kuhnrachel/ Transcriptions:Paul Marden: Welcome to Skip the Queue, the podcast for people working in and working with visitor attractions. You join me today, out and about yet again. This time I am in London at Olympia for the Museums and Heritage Show. Hotly anticipated event in everybody's diary. We all look forward to it. Two days of talks and exhibitions and workshops. Just a whole lot of networking and fun. And of course, we've got the M and H awards as well. So in this episode, I am going to be joined by a number of different people from across the sector, museum and cultural institution professionals, we've got some consultants, we've got some suppliers to the industry, all pretty much giving us their take on what they've seen, what they're doing and what their thoughts are for the year ahead. So, without further ado, let's meet our first guest. Andy Povey: Hi, Anna. Welcome to Skip the Queue. Thank you for giving us some of your time on what must be a massively busy day for you. I wonder if you could just tell the audience who you are, what you do, a little bit about what museums and heritage is, because not everyone listening to the podcast comes from the museum sector. Anna Preedy: Andy, thanks. This is a great opportunity and always really lovely to see your happy smiley face at the Museums and Heritage Show. So M and H, as we're often referred to as, stands for Museums and Heritage and we're a small business that organises the principal trade exhibition for the Museums and Heritage sector that could be broadened, I suppose, into the cultural sector. We also have the awards ceremony for the sector and an online magazine. So we are Museums and Heritage, but we're often referred to as M and H and we've been around for a very long time, 30 plus years. Andy Povey: Oh, my word. Anna Preedy: I know. Andy Povey: And what's your role within the organisation? Your badge says Event Director today. That's one of many hats. Anna Preedy: I'm sure it is one of many hats because we're a very small team. So I own and manage the events, if you like. M and H is my baby. I've been doing it for a very long time. I feel like I'm truly immersed in the world of museums and heritage and would like to think that as a result of that, I kind of understand and appreciate some of the issues and then bring everyone together to actually get in the same room and to talk them through at the show. So, yeah, that's what we're about, really. Andy Povey: In a shorthand and obviously the show. We're in the middle of West London. It's a beautifully sunny day here at Olympia. The show is the culmination, I suppose of 12 months of work. So what actually goes in? What does a normal day look like for you on any month other than May? Anna Preedy: Yeah, it was funny actually. Sometimes people, I think, well, what do you do for the rest of the year? You just turn up to London for a couple of days, just turn up delivering an event like this. And also our award scheme is literally three, six, five days of the year job. So the moment we leave Olympia in London, we're already planning the next event. So it really is all encompassing. So I get involved in a lot. As I say, we're a small team, so I'm the person that tends to do most of the programming for the show. So we have 70 free talks. Everything at the show is free to attend, is free to visit. So we have an extensive programme of talks. We have about 170 exhibitors. Anna Preedy: So I'm, although I have a sales team for that, I'm managing them and looking after that and working with some of those exhibitors and then I'm very much involved in our awards. So the Museums and Heritage Awards look to celebrate and reward the very best in our sector and shine the spotlight on that not just in the UK but around the world. So we have a judging panel and I coordinate that. So pretty much every decision, I mean you look at the colour of the carpet, that which incidentally is bright pink, you look at the colour of the carpet here, who made the decision what colour it would be in the aisles this year it was me. So I, you know, I do get heavily involved in all the nitty gritty as well as the biggest strategic decisions. Andy Povey: Fantastic. Here on the show floor today it is really busy, there are an awful lot of people there. So this is all testament to everything that you've done to make this the success that it is. I'm sure that every exhibitor is going to walk away with maybe not a full order book, but definitely a fistful of business cards. Anna Preedy: I think that's it, what we really want. And we sort of build this event as the big catch up and we do that for a reason. And that is really to kind of give two days of the year people put those in their diary. It's a space where people can come together. So you know, there'll be people here standing on stands who obviously and understandably want to promote their product or service and are looking to generate new business. And then our visitors are looking for those services and enjoying the talks and everyone comes together and it's an opportunity to learn and network and connect and to do business in the broadest possible sense. Really. Andy Povey: No, I think that the line, the big catch up really sums the show up for me. I've been. I think I worked out on the way in this morning. It's the 15th time I've been to the show. It's one of my favourite in the year because it is a fantastic mix of the curatorial, the commercial, everything that goes into running a successful museum or heritage venue. Anna Preedy: I mean, it's funny when people ask me to summarise. I mean, for a start, it's quite difficult. You know, really, it should be museums, galleries, heritage, visitor, attractions, culture. You know, it is a very diverse sector and if you think about everything that goes into making a museum or a gallery or a historic house function, operate, engage, it's as diverse as the organisational types are themselves and we try and bring all of that together. So, you know, whether you are the person that's responsible for generating income in your organisation, and perhaps that might be retail or it might be catering, it could be any. Any stream of income generation, there's going to be content for you here just as much as there's going to be content for you here. Anna Preedy: If you are head of exhibitions or if you are perhaps wearing the marketing hat and actually your job is, you know, communications or audience development, we try and represent the sector in its broadest scope. So there is something for everyone, quite. Andy Povey: Literally, and that's apparent just from looking on the show floor. So with all of your experience in the museum sector, and I suppose you get to see. See quite an awful lot of new stuff, new products. So what are you anticipating happening in the next sort of 6 to 12 months in our sector? Anna Preedy: I mean, that's a big question because, you know, going back to what were just saying, and the kind of different verticals, if you like, that sit within the sector, but I think the obvious one probably has to be AI, and the influence of that. I'm not saying that's going to change everything overnight. It won't, but it's. You can see the ripples already and you can see that reflected out here on the exhibition floor with exhibitors, and you can also see it in our programme. So this sort of AI is only, you know, one aspect of, you know, the bigger, wider digital story. But I just think it's probably more about the sector evolving than it is about, you know, grand sweeping changes in any one direction. Anna Preedy: But the other thing to say, of course, is that as funding gets more the sort of the economic landscape, you know, is tough. Undeniably so. So generating revenue and finding new ways to do that and prioritising it within your organisation, but not at the expense of everything else that's done. And it should never be at the expense of everything else that's done. And it's perfectly possible to do both. Nobody's suggesting that it's easy, nothing's easy but, you know, it's possible. Anna Preedy: And I think the show here, and also what we do online in terms of, you know, news and features, all of that, and what other organisations are doing in this sector, of course, and the partners we work with, but I think just helping kind of bridge that gap really, and to provide solutions and to provide inspiration and actually, you know, there's no need to reinvent the wheel constantly. Actually, I think it was somebody that worked in the sector. I'm reluctant to names, but there was somebody I remember once saying, well, know, stealing with glee is kind of, you know, and I think actually, you know, if you see somebody else is doing something great and actually we see that in our wards, you know, that's the whole point. Let's shine a spotlight on good work. Well, that might inspire someone else. Anna Preedy: It's not about ripping something off and it's not absolute replication. But actually, you know, scalable changes in your organisation that may have been inspired by somebody else's is only a good thing as well. Andy Povey: It's all that evolutionary process, isn't it? So, great experience. Thank you on behalf of everybody that's come to the show today. Anna Preedy: Well, thank you very much. I love doing it, I really genuinely do and there is nothing like the buzz of a busy event. Jon Horsfield: Yeah, My name is Jon Horsfield, I'm the Chief Revenue Officer of Cincio Solutions. Andy Povey: And what does Cincio do? Jon Horsfield: We provide F and B technology, so kiosks, point of sale payments, kitchen systems, inventory, self checkout to the museums, heritage zoos, aquariums and hospitality industries. Andy Povey: Oh, fantastic. So I understand this is your first time here at the Museums and Heritage Show. Jon Horsfield: It is our first time. It's been an interesting learning curve. Andy Povey: Tell me more. Jon Horsfield: Well, our background is very much within the hospitality. We've been operating for about 20 to 23 years within the sort of high street hospitality side of things. Some of our London based listeners may have heard of Leon Restaurants or Coco Di Mama, we've been working with them for over 20 years. But we're looking at ways of bringing that high street technology into other industries and other Verticals and the museums and heritage is a vertical that we've identified as somewhere that could probably do with coming into the 21st century with some of the technology solutions available. Andy Povey: I hear what you're saying. So what do you think of the show? What are your first impressions? Give me your top three tips. Learning points. Jon Horsfield: Firstly, this industry takes a long time to get to know people. It seems to be long lead times. That's the first learning that we've had. Our traditional industry in hospitality, people will buy in this industry. It's going to take some time and we're happy about that. We understand that. So for us, this is about learning about know about how the industry works. Everybody's really friendly. Andy Povey: We try. Yeah. Jon Horsfield: That's one of the first things that we found out with this. This industry is everybody is really friendly and that's quite nice. Even some of our competitors, we're having nice conversations with people. Everybody is really lovely. The third point is the fact that I didn't know that there were so many niche markets and I found out where my mother buys her scarves and Christmas presents from. So it's been really interesting seeing the different types of things that people are looking for. We've sort of noticed that it's really about preservation. That's one of the main areas. There's a lot of things about preservation. Another one is about the display, how things are being displayed, and lots of innovative ways of doing that. But also the bit that we're really interested in is the commercialization. Jon Horsfield: There's a real push within the industry to start to commercialise things and bring in more revenue from the same people. Andy Povey: Yeah, yeah. I mean, that's all about securing the destiny so that you're not reliant on funding from external parties or government and you taking that control. So what do you do at Centrio that helps? Jon Horsfield: Well, first of all. First of all, I would say the efficiencies that we can bring with back office systems integrations. We're very well aware of what we do, we're also aware of what we don't do. So, for example, we're not a ticketing provider, we're a specialist retail and F and B supplier. So it's about building those relationships and actually integrating. We've got a lot of integrations available and we're very open to that. So that's the first thing. But one of the key things that we're trying to bring to this industry is the way that you can use technology to increase revenue. So the kiosks that we've got here, it's proven that you'll get a minimum average transaction value increase of 10 to 15%. Andy Povey: And what do you put that down to? Jon Horsfield: The ability to upsell. Okay, with kiosks, as long as, if you put, for example, with a burger, if you just have a nice little button, say would you like the bacon fries with that? It's an extra few pounds. Well, actually if you've got an extra few pounds on every single transaction, that makes an incredible difference to the bottom line. From the same number of customers. Some of our clients over in the USA have seen an ATV increase above to 60% with the use of kiosks. Andy Povey: And that's just through selling additional fries. Jon Horsfield: Exactly. People will. I went to a talk many years ago when people started to adopt kiosks and the traditional thing is the fact that people will order two Big Macs and a fries to a kiosk, but when you go face to face, they will not order two Big Macs and a fries. Andy Povey: So you're saying I'm a shy fatty who's basically. Jon Horsfield: Absolutely not. Absolutely not, Andy. Absolutely not. So that's really what it's about. It's about using the sort of the high street technology and applying that to a different industry and trying to bring everybody along with us. Dominic Jones: And you need to listen to the Skip the Queue. It's the best podcast series ever. It'll give you this industry. Paul Marden: Perfect. That was a lovely little sound bite. Dom, welcome. Dominic Jones: It's the truth. It's the truth. I love Skip the Queue. Paul Marden: Welcome back to Skip the Queue. Paul, welcome. For your first time, let's just start with a quick introduction. Dom, tell everybody about yourself. Dominic Jones: So I'm Dominic Jones, I'm the chief executive of the Mary Rose Trust and I'm probably one of Skip the Queue's biggest fans. Paul Marden: I love it. And biggest stars. Dominic Jones: Well, I don't know. At one point I was number one. Paul Marden: And Paul, what about yourself? What's your world? Paul Woolf: Well, I'm Paul Woolf, I've just joined the Mary Rose as a trustee. Dom's been kind of hunting me down politely for a little bit of time. When he found out that I left the King's Theatre, he was very kind and said, right, you know, now you've got time on your hands, you know, would you come over and help? So yeah, so my role is to support Dom and to just help zhuzh things up a bit, which is kind of what I do and just bring some new insights into the business and to develop It a bit. And look at the brand, which is where my skills. Dominic Jones: Paul is underselling himself. He is incredible. And the Mary Rose Trust is amazing. You haven't visited. You should visit. We're in Portsmouth Historic Dock blog. But what's great about it is it's about attracting great people. I'm a trustee, so I'm a trustee for good whites. I'm a trustee for pomp in the community. I know you're a trustee for kids in museums. I love your posts and the fact that you come visit us, but it's about getting the right team and the right people and Paul has single handedly made such a difference to performance art in the country, but also in Portsmouth and before that had a massive career in the entertainment. So we're getting a talent. It's like getting a Premiership player. And we got Paul Woolf so I am delighted. Dominic Jones: And we brought him here to the Museum Heritage show to say this is our industry because we want him to get sucked into it because he is going to be incredible. You honestly, you'll have a whole episode on him one day. Paul Marden: And this is the place to come, isn't it? Such a buzz about the place. Paul Woolf: I've gone red. I've gone red. Embarrassed. Paul Marden: So have you seen some talks already? What's been impressive for you so far, Paul? Paul Woolf: Well, we did actually with the first talk we were listening to was all about touring and reducing your environmental impact on touring, which is quite interesting. And what I said there was that, you know, as time gone by and we had this a little bit at theatre actually. But if you want to go for grant funding today, the first question on the grant funding form, almost the first question after the company name and how much money you want is environmental impact. Paul Marden: Yeah, yeah. Paul Woolf: And so if you're going tour and we're looking now, you know, one of the things that Dom and I have been talking about is, you know, Mary Rose is brilliant. It's fantastic. You know, it's great. It's in the dockyard in Portsmouth and you know, so. And, and the Andes, New York, you know, everywhere. Dominic Jones: Take her on tour. Paul Woolf: Why isn't it on tour? Yeah. Now I know there are issues around on tour. You know, we've got the collections team going. Yeah, don't touch. But nonetheless it was interesting listening to that because obviously you've got to. Now you can't do that. You can't just put in a lorry, send it off and. And so I thought that was quite interesting. Dominic Jones: Two, it's all the industry coming together. It's not about status. You can come here as a student or as a CEO and you're all welcome. In fact, I introduced Kelly from Rubber Cheese, your company, into Andy Povey and now you guys have a business together. And I introduced them here in this spot outside the men's toilets at Museum and Heritage. Paul Woolf: Which is where we're standing, by the way. Everybody, we're outside the toilet. Dominic Jones: It's the networking, it's the talks. And we're about to see Bernard from ALVA in a minute, who'll be brilliant. Paul Marden: Yes. Dominic Jones: But all of these talks inspire you and then the conversations and just seeing you Andy today, I'm so delighted. And Skip the Queue. He's going from strength to strength. I love the new format. I love how you're taking it on tour. You need to bring it to the May Rose next. Right. Paul Marden: I think we might be coming sometimes soon for a conference near you. Dominic Jones: What? The Association of Independent Museums? Paul Marden: You might be doing an AIM conference with you. Dominic Jones: Excellent. Paul Marden: Look, guys, it's been lovely to talk to you. Enjoy the rest of your day here at M and H. Paul Marden: Stephen, welcome back to Skip the Queue. Stephen Spencer: Thank you very much. Paul Marden: For listeners, remind them what you do. Stephen Spencer: So I'm Stephen Spencer. My company, Stephen Spencer Associates, we call ourselves the Ambience Architects because we try to help every organisation gain deeper insight into the visitor experience as it's actually experienced by the visitor. I know it sounds a crazy idea, really, to achieve better impact and engagement from visitors and then ultimately better sustainability in all senses for the organisation. Paul Marden: For listeners, the Ambience Lounge here at M and H is absolutely rammed at the moment. Stephen Spencer: I'm trying to get in myself. Paul Marden: I know, it's amazing. So what are you hoping for this networking lounge? Stephen Spencer: Well, what we're aiming to do is create a space for quality conversations, for people to meet friends and contacts old and new, to discover new technologies, new ideas or just really to come and have a sounding board. So we're offering free one to one advice clinic. Paul Marden: Oh, really? Stephen Spencer: Across a whole range of aspects of the visitor journey, from core mission to revenue generation and storytelling. Because I think, you know, one of the things we see most powerfully being exploited by the successful organisations is that kind of narrative thread that runs through the whole thing. What am I about? Why is that important? Why should you support me? How do I deliver that and more of it in every interaction? Paul Marden: So you're Having those sorts of conversations here with people on a one to one basis. Stephen Spencer: Then we also are hosting the structured networking event. So all of the sector support organisations that are here, they have scheduled networking events when really people can just come and meet their peers and swap experiences and again find new people to lean on and be part of an enriched network. Paul Marden: Absolutely. So we are only half a day in, not even quite half a day into a two day programme. So it's very early to say, but exciting conversations, things are going in the direction that you hoped for. Stephen Spencer: Yes, I think, I mean, we know that the sector is really challenged at the moment, really, the fact that we're in now such a crazy world of total constant disruption and uncertainty. But equally we offer something that is reassuring, that is enriching, it's life enhancing. We just need to find better ways to, to do that and reach audiences and reach new audiences and just keep them coming back. And the conversations that I've heard so far have been very much around that. So it's very exciting. Paul Marden: Excellent. One of themes of this episode that we'll be talking to lots of people about is a little bit of crystal ball gazing. You're right, the world is a hugely, massively disrupted place at the moment. But what do you see the next six or 12 months looking like and then what does it look like for the sector in maybe a five year time horizon? Stephen Spencer: Okay, well, you don't ask easy questions. So I think there will be a bit of a kind of shaking down in what we understand to be the right uses of digital technology, AI. I think we see all the mistakes that were made with social media and what it's literally done to the world. And whilst there are always examples of, let's say, museums using social media very cleverly and intelligently, we know that's against the backdrop of a lot of negativity and harm. So why would we want to repeat that, for example, with generative AI? Paul Marden: Indeed. Stephen Spencer: So I heard a talk about two years ago at the VAT conference about using AI to help the visitor to do the stuff that is difficult for them to do. In other words, to help them build an itinerary that is right for them. And I think until everyone is doing that, then they should be very wary of stepping off the carpet to try and do other things with it. Meanwhile, whilst it's an immersive experience, it is not just sitting in, you know, with all respect to those that do this, A, you know, surround sound visual box, it is actually what it's always been, which is meeting real people in authentic spaces and places, you know, using all the senses to tell stories. So I think we will need to see. Stephen Spencer: I've just been given a great coffee because that's the other thing we're offering in the coffee. It's good coffee. Not saying you can't get anywhere else in the show, just saying it's good here. Yeah. I think just some realism and common sense creeping into what we really should be using these technologies for and not leaving our visitors behind. I mean, for example, you know, a huge amount of the natural audience for the cultural sector. You know, people might not want to hear it, but we all know it's true. It's older people. And they aren't necessarily wanting to have to become digital natives to consume culture. So we shouldn't just say, you know, basically, unless you'll download our app, unless you'll do everything online, you're just going to be left behind. That's crazy. It doesn't make good business sense and it's not right. Stephen Spencer: So I just think some common sense and some. Maybe some regulation that will happen around uses of AI that might help and also, you know, around digital harms and just getting back to some basics. I was talking to a very old colleague earlier today who had just come back from a family holiday to Disney World, and he said, you know, you can't beat it, you cannot beat it. For that is immersive. Paul Marden: Yeah, absolutely. But it's not sealed in a box. Stephen Spencer: No, no. And it really. It's a bit like Selfridges. I always took out. My favourite store is Selfridges. It still does what Harry Gordon Selfridge set out to do. He said, "Excite the mind and the hand will reach for the pocket." I always say. He didn't say excite the eye, he said, excite the mind. Paul Marden: Yeah. Stephen Spencer: The way you do that is through all the senses. Paul Marden: Amazing. Stephen Spencer: And so, you know, digital. I'm sure he'd be embracing that. He would be saying, what about the rest of it? Paul Marden: How do you add the human touch to that? Yeah. I was at Big Pit last week. Stephen Spencer: As they reopened, to see this. Yeah. Paul Marden: And it was such an amazing experience walking through that gift shop. They have so subtly brought the museum into the gift shop and blended the two really well. Stephen Spencer: Yes. And I think that raises the bar. And again, if you want to make more money as a museum, you need to be embracing that kind of approach, because if you just carry on doing what you've always done, your revenue will go down. Paul Marden: Yes. Stephen Spencer: And we all know your revenue needs to go up because other. Other sources of income will be going down. Paul Marden: Sarah, welcome back to Skip the Queue last time you were here, there was a much better looking presenter than, you were in the Kelly era. Sarah Bagg: Yes, we were. Paul Marden: It's almost as if there was a demarcation line before Kelly and after Kelly. Why don't you just introduce yourself for me? Tell the listeners what it is that you do. Sarah Bagg: So I'm Sarah Bagg. I'm the founder of Rework Consulting. The last time I spoke, it wasn't that long after our launch. I think like two and a half years ago. We've just had our third birthday. Paul Marden: Wow. Sarah Bagg: Which is completely incredible. When we first launched rework, were specifically for the visitor attractions industry and focused on ticketing. Paul Marden: Yep. Sarah Bagg: So obviously we are a tech ticketing consultancy business. In the last three and a half years we've grown and now have five verticals. So attractions are one of them. Paul Marden: And who else do you work with then? Sarah Bagg: So the art, the leisure industry. So whether it be activity centres, cinemas, bowling centres and then live entertainment. So it could be anything from sports, festivals etc and the arts, like theatres or. Paul Marden: So closely aligned to your attractions. Then things that people go and do but different kinds of things loosely. Sarah Bagg: Say they're like live entertainment. Paul Marden: I like that. That's a nice description. So this must be Mecca for you to have all of these people brought together telling amazing stories. Sarah Bagg: I think how I would sum up museum and heritage today is that I think we're kind of going through a period of like being transformed, almost like back. People are reconstructing, connecting with real experiences and with people. Paul Marden: Yeah. Sarah Bagg: And I would like to think that tech is invisible and they're just to support the experience. I think there's a lot of things that are going on at the moment around, you know, bit nostalgia and people dragging themselves back to the 90s. And there's a lot of conversations about people and customer service and experience. And although technology plays a huge part in that, I would still like to think that people come first and foremost, always slightly weird from a technology consultant. Paul Marden: Well, nobody goes to a visitor attraction to be there on their own and interact with technology. That's not the point of being there. Yeah. Interesting talks that you've been today. Sarah Bagg: I think one of my favourite was actually one of the first of the day, which was about. Of how do you enhance the visitor experience through either like music and your emotions and really tapping into how you feel through, like all your different senses. Which was one of Stephen's talks which I really enjoyed. Paul Marden: That's really interesting. Sarah Bagg: I think if people like look at the visitor industry and across the board, that's why I'm so keen to stay, like across four different sectors, we can learn so much pulling ideas from like hospitality and restaurants and bars.Paul Marden: Completely. Sarah Bagg: Even if you think about like your best, there's a new bar there, so you can not very far from my home in Brighton and the service is an amazing. And the design of the space really caters for whether you're in there with 10 people or whether you're sat at the bar on your own. It doesn't exclude people, depending on what age you are or why you gone into the bar. And I think we can learn a lot in the visitor attractions industry because there's been a lot of talk about families today. I don't have children and I think that there, you need. Sarah Bagg: We need to think more about actually that lots of other people go to visitor attractions Paul Marden: Completely. Sarah Bagg: And they don't necessarily take children and they might want to go on their own. Yes, but what are we doing to cater for all of those people? There's nothing. Paul Marden: How do you make them feel welcome? How do you make them feel like they're a first class guest? The same as everybody else. Yeah. So where do you see the sector going over the next few years based on what you've seen today? Sarah Bagg: I think there'll be a lot more diversification between sectors. There's definitely a trend where people have got their assets. You know, like if you're looking at things like safari parks and zoos, places that have already got accommodation, but maybe like stately houses where there used to be workers that were living in those cottages or whatever, that they're sweating their assets. I think it would be interesting to see where tech takes us with that because there has been a tradition in the past that if you've got like, if your number one priority to sell is being like your hotel, then you would have like a PMS solution. But if it's the other way around, your number one priority is the attraction or the venue and you happen to have some accommodation, then how is that connecting to your online journey? Sarah Bagg: Because the last thing you want is like somebody having to do two separate transactions. Paul Marden: Oh, completely drives me crazy. Sarah Bagg: One thing I would also love to see is attractions thinking beyond their 10 till 6 opening hours completely. Because some days, like restaurants, I've seen it, you know, maybe they now close on Mondays and Tuesdays so they can give their staff a day off and they have different opening hours. Why are attractions still fixated in like keeping these standard opening hours? Because actually you might attract a completely different audience. There used to be a bit of a trend for like doing museum late. So I was speaking to a museum not very long ago about, you know, do they do like morning tours, like behind the scenes, kind of before it even opens. And I think the museum particularly said to me, like, "Oh, we're fine as we are.". Paul Marden: I've never met a museum that feels fine where it is at the moment. Sarah Bagg: But I guess the one thing I would love to see if I could sprinkle my fairy dus. Paul Marden: Come the revolution and you're in charge. Sarah Bagg: And it's not like, it's not even like rocket science, it's more investment into training and staff because the people that work in our industry are like the gold, you know, it's not tech, it's not pretty set works, it's not like fancy display cases. Yes, the artefacts and stuff are amazing. Paul Marden: But the stories, the people stuff. Yeah. Sarah Bagg: Give them empowerment and training and make the customer feel special. Paul Marden: Yes. Sarah Bagg: When you leave, like you've had that experience, you're only ever going to get that from through the people that you interact with completely. Paul Marden: Jeremy, hello. Welcome to Skip the Queue. We are, we are being slightly distracted by a dinosaur walking behind us. Such is life at M and H show. Jeremy Mitchell: Yeah. Paul Marden: So. Jeremy Mitchell: Well, anything to do with museums and dinosaurs, always great crowd pleasers. Paul Marden: Exactly, exactly. So is this your first time at M and H or have you been before? Jeremy Mitchell: Been before, but probably not for 10 years or more. It was, yes. I remember last time I came the theatres were enclosed so they were partitioned all the way around. Paul Marden: Right. Jeremy Mitchell: But because it's so popular now that would not just not would not work. It's a long time ago. It shows how long I've been volunteering. Paul Marden: In museums, doesn't it? So for our listeners, Jeremy, just introduce yourself and tell everyone about the role that you've got at the Petersfield Museum. Jeremy Mitchell: Okay, so I'm Jeremy Mitchell. I'm a trustee at Petersfield Museum now Petersfield Museum and Art Gallery. I'm actually now chair of trustees. Paul Marden: Paint a little picture for us of Petersfield Museum then. What could someone expect if they came to you? Apart from, as I understand, a very good cup of coffee. Jeremy Mitchell: A very good cup of coffee. Best in Petersfield. And that's not bad when there are 32 competitors. You'll get a little bit of everything you'll get a bit of. You'll get the story of Petersfield, but you'll get so much more. We've got collections of costume going back to the mid 18th century. We've got work of a local artist, Flora Torte, one of those forgotten female artists from between the wars. She's a story that we will be exploring. We've got, in partnership with the Edward Thomas Fellowship, a big archive of books and other artefacts by and about Edward Thomas, who was a poet, writer, literary critic. He's one of the poets killed in the First World War. But he's not well known as a war poet because he was writing about the impact of war on life at home. Jeremy Mitchell: So he's now more well known as a nature poet. Paul Marden: So you're telling the story not just of the place, you're telling the story of the people that have produced great art or had an impact on Petersfield. Jeremy Mitchell: Yes. And their networks and how they might relate to Petersfield in turn. And we've got the costume collection I mentioned going back to the mid 18th century, which came from Bedale School. They've all got stories to them. Paul Marden: Interesting. Jeremy Mitchell: This came from Bedale School, which is a private school on the edge of Petersfield. It was actually collected by their drama teacher between the 1950s and the 1970s. Paul Marden: Wow. Jeremy Mitchell: Because she believed in authenticity. So if she was putting on a 19th century production, she would want genuine 19th century clothes. Paul Marden: Let me tell you, my drama productions in a 1980s comprehensive did not include authentic 19th century costumes. Jeremy Mitchell: If were doing something like that at school, their parents would have been, all right, go down to the jumble sale, buy some material, make something that looks something like it. Paul Marden: Yeah. Jeremy Mitchell: But no, she was, well, if you haven't got anything in your attic that's suitable, please send me some money because there's a sale at Sotheby's in three months. Time off costume from the period. Paul Marden: Excellent. Jeremy Mitchell: And we've got some lovely pieces in there. When we put on the Peggy Guggenheim exhibition, which is what were talking about earlier today here, were able to bring in costume from the 1930s, Chanel dress, other high quality, not. Not necessarily worn by Peggy Guggenheim, but her. Paul Marden: Authentic of the period. Jeremy Mitchell: Authentic of the period. But her son was at Bedale, so she could have been asked to donate. Paul Marden: So. Okay. Jeremy Mitchell: Highly unlikely, but it was similar to items that she had been photographed in or would have been. Would have been wearing. Paul Marden: So tell me about the. The presentation. How was that? Jeremy Mitchell: It went so quickly. Paul Marden: Oh, yes. You get in the zone don't you? Jeremy Mitchell: You get in the zone. But it flowed and Louise was great. Louise had done the bulk of the. The work. She prepared the presentation that visually told the story of the exhibition and its outcomes and impacts. And I filled in the boring book, I call it the BBC, the boring but crucial. How we funded it, how we organised the project, management around it, the planning and getting buy in from the rest of the trustees at the beginning, because it was potentially a big financial commitment if we hadn't been able to fund it. Paul Marden: Isn't it interesting? So coming to an event like this is always. There's always so much to learn, it's always an enriching experience to come. But it's a great opportunity, isn't it, for a small museum and art gallery such as Petersfield? It feels a little bit like you're punching above your weight, doesn't it, to be invited onto this stage to talk about it. But really you're telling this amazing story and it's of interest to everybody that's here. Jeremy Mitchell: We want to share it. If we've been able to do it, then why can't they? Why can't you? Why can't we all do it? And yes, you need the story, but if you dig deep enough, those stories are there. Paul Marden: Absolutely, Absolutely. One of the things that is a real common conversation here, M and H, is looking forward, crystal ball gazing, talking. There's challenges in the sector, isn't there? There's lots of challenges around funding and I guess as a small museum, you must feel those choppy waters quite acutely. Jeremy Mitchell: Definitely. I mean, we're an independent museum, so we're not affected by spending cuts because we don't get any funding from that area. But the biggest challenge is from the funding perspective. Yes, we have a big income gap every year that we need to bridge. And now that so much more of the sector is losing what was its original core funding, they're all fishing in the same pond as us and they've got. Invariably they've got a fundraising team probably bigger than our entire museum team, let alone the volunteer fundraiser that we've got. So, yes, it is a challenge and you are having to run faster just to stand still. The ability to put on an exhibition like Peggy Guggenheim shows that we are worth it. Paul Marden: Yes, absolutely. Jeremy Mitchell: And the Guggenheim was funded by Art Fund Western loan programme and an Arts Council project grant. And it was a large Arts Council project grant. Paul Marden: So although everyone's fishing in the same pond as you're managing to yeah. To stretch my analogy just a little bit too far, you are managing to. To get some grant funding and. Jeremy Mitchell: Yes. Paul Marden: And lift some tiddlers out the pond. Jeremy Mitchell: Yes. But it was quite clear that with Peggy it was a story that had to be told. Paul Marden: So we talked a little bit about challenging times. But one of the big opportunities at M and H is to be inspired to think about where the opportunities are going forwards. You've had a day here today. What are you thinking as inspiration as next big things for Petersfield Museum. Jeremy Mitchell: I'm finding that really difficult because we're small, we're a small site, Arkansas, I think has got to be a way forward. I miss the talk. But they're all being recorded. Paul Marden: Yes. Jeremy Mitchell: So I shall be picking that one up with interest. But AR is something. We've got police cells. Well, we've got a police cell. Paul Marden: Okay. Jeremy Mitchell: Now, wouldn't it be great to tell an augmented reality story of Victorian justice to kids? Paul Marden: Yes. Jeremy Mitchell: While they're sat in a victory in a Victorian police cell on a hard wooden bench. That is the original bench that this prisoners would have slept on. Paul Marden: I've done enough school visits to know there's enough kids that I could put in a jail just to keep them happy or to at least keep them quiet whilst the rest of us enjoy our visit. Yes. I feel like I need to come to Petersfield and talk more about Peggy because I think there might be an entire episode of Skip the Queue to talk just about putting on a big exhibition like that. Jeremy Mitchell: Yeah, no, definitely. If you drop me an email you can skip the queue and I'll take you around. Paul Marden: Oh lovely, Rachel, welcome to Skip the Queue. You join me here at M and H show. And we've taken over someone's stand, haven't we? I know, it feels a bit weird, doesn't it? Rachel Kuhn: I feel like we're squatting but I. Paul Marden: Feel a little bit like the Two Ronnies, cuz we're sat behind the desk. It's very strange. Which one are you? Anyway, just for listeners. Introduce yourself for me. Tell listeners what it is that you do at BOP Consulting. Rachel Kuhn: Yeah, so I'm Rachel Kuhn, I'm an associate director at BOP and we specialise in culture and the creative economy and kind of working across everything that is to do with culture and creative economy globally. But I lead most of our strategy and planning projects, particularly in the UK and Ireland, generally working with arts, heritage, cultural organisations, from the very earliest big picture strategy through to real nitty gritty sort of operational plans and outside of bop. I'm a trustee for Kids in Museums, where we love to hang, and also a new trustee with the Postal Museum. Paul Marden: Given what you do at bop, this must be like the highlight of the year for you to just soak up what everybody is doing. Rachel Kuhn: I love it. I mean, it's so lovely just going around, chatting to everybody, listening in on the talks and I think that spirit of generosity, you know, like, it just comes across, doesn't it? And it just reminds me why I love this sector, why I'm here. You know, everyone wants to, you know, contribute and it's that whole sort of spirit of what do they say? We know when the tide rises, so do all the boats or all the ships. And I feel like that's the spirit here and it's lovely. Paul Marden: It is such a happy place and it's such a busy, vibrant space, isn't it? What have been the standout things for you that you've seen today? Rachel Kuhn: I think probably on that spirit of generosity. Rosie Baker at the founding museum talking about the incredible work they've done with their events, hires, programmes. Obviously got to give a shout out to the Association of Cultural Enterprise. I've been doing a lot of hanging out there at their stage day. So Gurdon gave us the rundown of the benchmarking this morning. Some really good takeaways from that and Rachel Mackay, I mean, like, obviously. Paul Marden: Want to go into. Rachel Kuhn: You always want to see her. Really good fun, but lovely to hear. She's talking about her strategy, the Visitor Experience strategy. And you know what, I spend so much time going into places looking at these sub strategies, like visual experience strategies that just haven't been written in alignment with the overall strategy. So it's lovely to see that linking through, you know, and obviously I'm from a Visitor Experience background, so hugely passionate about the way that Visitor Experience teams can make visitors feel the organization's values. And that alignment was really impressive. So, yeah, really lovely and loads of great takeaways from all those talks. Paul Marden: I will just say for listeners, all of these talks have been recorded, so everyone's going to be able to download the materials. It take a couple of weeks before they were actually published. But one of the questions that I've asked everybody in these vox pops has been, let's do some crystal ball gazing. It's. It stinks at the moment, doesn't it? The, the, the economy is fluctuating, there is so much going on. What do you see 6 to 12 month view look like? And then let's really push the boat out. Can we crystal ball gaze maybe in five years? Rachel Kuhn: Yeah. I mean, look, I think the whole problem at the moment and what's causing that sort of nervousness is there's just a complete lack of surety about loads of things. You know, in some ways, you know, many organisations have welcomed the extension for the MPO round, the current round, but for many, you know, that's just pushed back the opportunity to get in on that round that little bit further away. It's caused that sort of nervousness with organisations are having to ride on with the same funding that they asked for some years ago that just doesn't, you know, match, you know, and it's actually a real time cut for them. Paul Marden: Absolutely. Rachel Kuhn: So I think, very hard to say, I don't know that there's much I can say. I feel like as at sea as everyone else, I think about what the landscape looks like in the next six months, but I think that never has there been, you know, a better time than something like this like the M and H show. You know, this is about coming together and being generous and sharing that information and I think reaching out to each other and making sure that we're sort of cross pollinating there. There's so much good stuff going on and we've always been really good at that and I think sometimes when we're feeling a bit down, it feels like, oh, I just don't want to go to something like this and meet others and, you know, get into a bit of a misery cycle. Rachel Kuhn: But actually it's so uplifting to be at something like this. And I think, you know, what we've seen here is at the show today, I think, is organisations being really generous with their experience and their expertise. Suppliers and consultants and supporters of the sector being really generous with their time and their expertise and actually just shows just spending a bit of time with each other, asking things of each other. We've just got loads of stuff to share and we're all really up for it. And I think that generosity is so critical and I mean, obviously I'm going to plug, I've got to plug it. Rachel Kuhn: So, you know, if you are a supplier, if you are a commercial business working in this sector, it might be tough times for you, but it's certainly nowhere near as hard as it is for the arts and cultural heritage organisations in the sector. You know, reach out to them and see how you can support them and help them. I mean, you and I have both been on a bit of a drive recently to try and drum up some sponsorship and corporate support for kids in museums who, you know, an Arts council MPO who we're incredible, incredibly proud to represent and, you know, do reach out to us. If you've been thinking, oh, I just want to sponsor something and I'd love to sponsor us. Paul Marden: Exactly. I mean, there's loads of opportunities when you take kids in museums as an example, loads of opportunities for. And this is what Arts Council wants us to do. They want us to be more independent, to generate more of our own funding and we've got a great brand, we do some amazing work and there's lots of opportunities for those commercial organisations who align with our values to help to support us. Rachel Kuhn: So I think you asked me there about what's in the next year. So next year, six months, I don't know is the answer. I think it's just a difficult time. So my advice is simply get out there, connect, learn from each other, energise each other, bring each other up. Let's not get into that sort of doom cycle. That's very easy next five years. You know what, I've had some really interesting meetings and conversations over the last. Well, one particularly interesting one today, some other ones about some funds that might be opening up, which I think is really exciting. You know, we've seen this really big challenge with funding, you know, slowing funding going in much larger amounts to a smaller number of large organisations and that causes real problems. But I think there might be a small turnaround on that. Rachel Kuhn: I'm not crumbs in the earth. I think it's still tough times. But that was really exciting to hear about. I'm also seeing here at the show today. I've been speaking to a lot of suppliers whose their models seem to be shifting a lot. So a lot more opportunities here where it requires no investment from the attraction and a lot more sort of interesting and different types of profit share models, which I think is really interesting. So I think the other thing I'd say is if you're an attraction, don't discount partnering some of these organisations because actually, you know, go and talk to them. Rachel Kuhn: Don't just, don't just count them out because you think you haven't got anything to invest because many of them are visiting new models and the couple that I've spoken to who aren't, learn from your competitors and start doing some different models. And I think that's been really interesting to hear some very different models here for some of the products, which is really exciting. Paul Marden: It is really hard sitting on the other side of the fence, as a supplier, we need cash flow as well. We've got to pay bills and all of those sorts of things. But you're right, there are interesting ways in which we all want to have a conversation. As you say, don't sit back afraid to engage in the conversation because you've got nothing to invest, you've got an important brand, you've got an audience. Those are valuable assets that a supplier like us would want to partner with you to help you to bring a project to life. And that might be on a rev share model, it might be on a service model. There's lots of different ways you can slice it and dice it. Rachel Kuhn: And going back, on a closing note, I suppose, going back to that generosity thing, don't think because you haven't got any money to commission, you know, a supplier to the sector or a commercial company, that you can't reach out to them. Like, you know, we are in this because we really want to support these organisations. This is our passion. You know, many of us are from the sector. You know, I will always connect somebody or introduce somebody or find a way to get a little bit of pro bono happening, or, you know, many of my colleagues are on advisory committees, we're board members. And I think that's the same for so many of the companies that are, like, working with the sector. You know, reach out and ask for freebie, you know, don't ask, don't get. Paul Marden: Yeah, exactly. Rachel, it is delightful to talk to you as always. Thank you for joining us on Skip the Queue and I am sure, I'm sure we'll make this into a full episode one day soon. I do say that to everybody. Rachel Kuhn: Thanks so much. Lovely to speak to you. Paul Marden: Andy. Andy Povey: Paul.Paul Marden: We've just walked out of the M and H show for another year. What are your thoughts? Andy Povey: First, I'm exhausted, absolutely exhausted. I'm not sure that I can talk anymore because I've spent 48 hours having some of the most interesting conversations I've had all year. Paul Marden: No offence, Tonkin. Andy Povey: You were part of some of those conversations, obviously, Paul. Paul Marden: I was bowled over again by just the sheer number of people that were there and all those lovely conversations and everybody was just buzzing for the whole two days. Andy Povey: The energy was phenomenal. I worked out that something like the 15th show, M & H show that I've been to, and I don't know whether it's just recency because it's sitting in the far front of my mind at the moment, but it seems like this was the busiest one there's ever been. Paul Marden: Yeah, I can believe it. The one thing that didn't change, they're still working on Olympia. Andy Povey: I think that just goes on forever. It's like the fourth Bridge. Paul Marden: Talks that stood out to you. Andy Povey: I really enjoyed interpretation One led by the guy from the sign language education company whose name I can't remember right now. Paul Marden: Yeah, Nate. That was an amazing talk, listeners. We will be getting him on for a full interview. I'm going to solve the problem of how do I make a inherently audio podcast into something that's accessible for deaf people? By translating the podcast medium into some sort of BSL approach. So that was the conversation that we had yesterday after the talk. Andy Povey: I know. I really look forward to that. Then, of course, there was the George and Elise from Complete Works. Paul Marden: I know. They were amazing, weren't they? You couldn't tell at all that they were actors. Do you know, it was really strange when George. So there was a point in that talk that George gave where we all had a collective breathing exercise and it was just. It was. It was so brilliantly done and were all just captivated. There must have been. I rechon there was 100 people at theatre at that point. Absolutely. Because it was standing room only at the back. And were all just captivated by George. Just doing his click. Very, very clever. Andy Povey: But massively useful. I've seen the same thing from George before and I still use it to this day before going on to make a presentation myself. Paul Marden: Yeah, yeah. Andy Povey: Just grounding yourself, centering yourself. Well, it's fantastic. Paul Marden: Yeah. But the whole thing that they were talking about of how do we create opportunities to have meaningful conversations with guests when they arrive or throughout their entire experience at an attraction so that we don't just talk about the weather like we're typical English people. Andy Povey: That's great, isn't it? Go and tell a Brit not to talk. Talk about the weather. Paul Marden: But training your staff makes absolute sense. Training your staff to have the skills and the confidence to not talk about the weather. I thought that was really interesting. Andy Povey: It's an eye opener, isn't it? Something really simple, but could be groundbreaking. Paul Marden: Yeah. Andy Povey: Then what was your view on all of the exhibitors? What did you take away from all the stands and everybody? Paul Marden: Well, I loved having my conversation yesterday with Alan Turing. There was an AI model of Alan Turing that you could interact with and ask questions. And it was really interesting. There was a slight latency, so it didn't feel quite yet like a natural conversation because I would say something. And then there was a pause as Alan was thinking about it. But the things that he answered were absolutely spot on, the questions that I asked. So I thought that was quite interesting. Other exhibitors. Oh, there was a lovely point yesterday where I was admiring, there was a stand doing custom designed socks and I was admiring a design of a Jane Austen sock and there was just somebody stood next to me and I just said, "Oh, Jane Austen socks." Paul Marden: Very on Trend for the 250th anniversary of Jane Austen, that all of the museums in Hampshire will be buying those up. And should funnily you should say that I'm the chief executive of Chawton Park House, which is one of the museums in the last place that Jane Austen lived. So very interesting, very small world moment at that point. Andy Povey: I do, it's almost an oxymoron to talk about Jane Austen socks. I don't imagine her having worn anything with nylon or Lycra in it. Paul Marden: Very true. I hadn't tweaked that. Andy Povey: There was a lot of AI there wasn't there AI this, AI that. Paul Marden: And there were some really good examples of where that is being used in real life. Yeah, yeah. So there were some examples where there's AI being used to help with visitor counts around your attraction, to help you to optimise where you need to put people. I thought that Neil at Symantec just talking about what he called answer engine optimisation. That was interesting. There were some brilliant questions. There was one question from an audience member asking, are there any tools available for you to figure out whether how well your organisation is doing at being the source of truth for AI tools? Andy Povey: Yeah, yeah. So almost like your Google search engine ranking. Paul Marden: But exactly for ChatGPT. Andy Povey: And have you found one yet? Paul Marden: No, not yet. There's also quite a lot of people talking about ideas that have yet to find a home. Andy Povey: Yes. What a very beautiful way of putting it. Paul Marden: The people that have. That are presenting a topic that has yet to get a real life case study associated with it. So the rubber hasn't yet hit the road. I don't think on that. Andy Povey: No. I think that's true for an awful lot of AI, isn't it? Not just in our sector. Paul Marden: No. Andy Povey: It's very interesting to see where that's all going to go. And what are we going to think when we look back on this in two or three years time? Was it just another chocolate teapot or a problem looking for a solution? Or was it the revolution that we all anticipate. Paul Marden: And I think it will make fundamentals change. I think it's changing rapidly. But we need more real case studies of how you can do something interesting that is beyond just using ChatGPT to write your marketing copy for you. Andy Povey: Yeah, I mean it's all about putting the guest at the front of it, isn't it? Let's not obsess about the technology, let's look at what the technology is going to enable us to do. And back to the first part of this conversation, looking at accessibility, then are there tools within AI that are going to help with that? Paul Marden: Yeah, absolutely. So there was definitely. There was an interesting talk by Vox. The people that provide, they provide all of the radio boxes for everybody to wear at M and H that provides you with the voiceover of all of the speakers. But they use this technology across all manner of different attractions and they were talking about using AI to do real time translation of tours. So you could. Andy Povey: Very interesting. Paul Marden: Yeah. So you could have an English speaker wandering around doing your tour and it could real time translate up to. I think it was up to four languages. Andy Povey: BSL not being one of those languages. Paul Marden: Well, no, they were talking about real time in app being able to see subtitles. Now, I don't know whether they went on to say you could do BSL. And we know from the other presentation that not everybody that is deaf is able to read subtitles as fast as they can consume sign language. So it's important to have BSL. But there were some parts of that Vox product that did it address deaf people. It wasn't just multilingual content. Andy Povey: So AI people, if you're listening, you can take the idea of translating into BSL in real time and call it your own. Paul Marden: Yeah, we very much enjoyed hosting our theatre, didn't we? That was a lot. And Anna, if you are listening, and I hope you are, because lots of people have said very nice things in this episode about M and H. Andy and I would love to come back next year. Andy Povey: Absolutely. Paul Marden: And host a theatre for you. Any other thoughts? Andy Povey: Just really looking forward to the rest of the week off. Yeah, it's a sign of a good show when you walk away with all that positive feeling and that positive exhaustion and you probably need a week to reflect on all of the conversations that we've had. Paul Marden: Yeah, absolutely. Next up we is AIM Conference at Mary Rose in June. I can't wait very much. Looking forward to that. Thank you ever so much for listening. We will join you again in a few weeks. See you soon. Bye Bye. Andy Povey: Draw.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm. The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report
“It was really a very beautiful journey. Now it is time to say ‘farewell'.” Syberia and Syberia II were originally planned as a single release (and podcast), instead we got two games (and two podcasts) - that decision plays into how these games are viewed today. Will Hans reach the fabled island of Syberia? Join Chris Worthington, James, Michiel and Tony to find out. http://media.blubrry.com/caneandrinse/caneandrinse.com/podcast/cane_and_rinse_issue_665.mp3 Music featured in this issue:1. Main Theme by Inon Zur2. The Grand North by Inon Zuredited by Jay TaylorYou can support Cane and Rinse and in return receive an often extended version of the podcast four weeks early, along with exclusive podcasts, if you subscribe to our Patreon for the minimum of $2 per month (+VAT). Do you have an opinion about a game we're covering that you'd like read on the podcast? Then venture over to our forum and check out the list of upcoming games we're covering. Whilst there you can join in the conversations with our friendly community in discussing all things relating to videogames, along with lots of other stuff too. Sound good? Then come and say hello at The Cane and Rinse forum
I know that the bulk of our listeners are not in the UK, but the changes happening to the UK hairdressing industry have been getting a lot of attention on social media, and as a result, I've had a lot of questions from hairdressers elsewhere.So, in this week's episode, I talk with Toby Dicker, co-founder of the Salon Employers Association, to discuss the critical tax challenges facing the UK salon industry.Following the recent march on Parliament by hairdressers protesting the unfair tax system, Toby provides a clear explanation of how VAT disproportionately impacts labour-intensive businesses like hair salons.We explore the uneven playing field between employee-based salon businesses and self-employed models, and how this disparity threatens the future of training, apprenticeships, and business growth in our industry. Toby shares insights from his work lobbying the government for change and the recent historic parliamentary debate on hairdressing. This conversation isn't just about numbers, it's about gaining respect for our profession and ensuring the continued creativity and excellence of British hairdressing.IN THIS EPISODE:[0:47] Introducing Toby Dicker and the Salon Employers Association[4:03] Simple overview of the VAT tax system in the UK[8:07] Explaining how the VAT system creates an uneven playing field[11:36] Impact on recruitment and apprenticeships[15:05] The disincentive to grow businesses due to the VAT threshold[18:15] Possible solutions to level the playing field[24:03] The concept of "disguised employment" explained[31:50] How businesses avoid crossing the VAT threshold[41:07] The historic parliamentary debate on hairdressing[47:24] How salon owners can get involved in the campaignWant MORE to help you GROW?
This week's podcast is presented by Stephen and Love Jazzer's Singing. We hear from:· Michelle from Dorset, who is hoping that Tom gets a big disappointment;· Our very own Jacqueline who has strong views on Lily; · Claire from Clapham, who is enjoying the fallout from Peggy's will;· David from Carmarthenshire, who is celebrating bilingualism on The Archers;· Globe-trotting Richard, who has thoughts on Lily, Rochelle and, of course, the will;· and Witherspoon, who wants to talk about nice guys in Ambridge;We also have an email from Chris in Indiana.Plus: we have the Week in Ambridge from Suey, a roundup of the Dumteedum Facebook group from Michelle and the Tweets of the Week from Theo.Please call into the show using this link:www.speakpipe.com/dumteedum Or send us a voicenote via WhatsApp on: +44 7770 764 896 (07770 764 896 if in the UK) – Open the WhatsApp app, key in the number and click on the microphone icon.Or email us at dumteedum@mail.comHow to leave a review on Apple podcasts: https://support.apple.com/en-gb/guide/podcasts/pod5facd9d70/mac*****The new Patreon feed for Dumteedum is at www.patreon.com/DumteedumPodcast and the subscription rate is £5.00 per calendar month plus VAT. And don't forget to cancel your existing Patreon subscription if you have one, as we will continue to put the podcast out on that feed through February to give Patreons time to transfer over.*****Also Sprach Zarathustra licenceCreative Commons ► Attribution 3.0 Unported ► CC BY 3.0https://creativecommons.org/licenses/..."You are free to use, remix, transform, and build upon the materialfor any purpose, even commercially. You must give appropriate credit."Conducted byPhilip Milman ► https://pmmusic.pro/Funded ByLudwig ► / ludwigahgren Schlatt ► / jschlattlive COMPOSED BY / @officialphilman Hosted on Acast. See acast.com/privacy for more information.
“The greatest racing game of all time is coming.” From simple beginnings as one of around 100 pitches to Sony seniors, turning into a flagship Sony series selling upwards and above 90 million copies. These games have their origins in early-90s cartoon kart genre, and now boast to be the self proclaimed, "greatest racing game of all time". In this issue, host Rich and his co-drivers Karl, Tom and Tony start at the beginning of Sony's Gran Turismo series with the two original PlayStation (PS1) outings Gran Turismo and Gran Turismo 2, to discuss their legacy as both racing games and love letters to motorsport. http://media.blubrry.com/caneandrinse/caneandrinse.com/podcast/cane_and_rinse_issue_664.mp3 Music featured in this issue:1. Everything Must Go(The Chemical Brothers Remix) by Manic Street Preachers2. Moon Over the Castle by Masahiro Ando edited by Jay TaylorYou can support Cane and Rinse and in return receive an often extended version of the podcast four weeks early, along with exclusive podcasts, if you subscribe to our Patreon for the minimum of $2 per month (+VAT). Do you have an opinion about a game we're covering that you'd like read on the podcast? Then venture over to our forum and check out the list of upcoming games we're covering. Whilst there you can join in the conversations with our friendly community in discussing all things relating to videogames, along with lots of other stuff too. Sound good? Then come and say hello at The Cane and Rinse forum
Glenn reflects on Charlie Chaplin's birthday, linking his resilient "Tramp" character to Americans' hope. Was the "free trade" we were promised under NAFTA a lie? Glenn breaks it down, along with how insane the EU's tariffs and VAT taxes really are. Center for American Liberty CEO Mark Trammell shares the story of a mom in California who's fighting for her parental rights against a school that tried to hide her kid's gender transition. Learn more about your ad choices. Visit megaphone.fm/adchoices
CBS News host Gayle King compares herself to legendary astronauts after her rocket "ride" to space. Glenn is shocked to learn Jeff Bezos' real goals with Blue Origin and space. Glenn reflects on Charlie Chaplin's birthday, linking his resilient "Tramp" character to Americans' hope. Was the "free trade" we were promised under NAFTA a lie? Glenn breaks it down, along with how insane the EU's tariffs and VAT taxes really are. Center for American Liberty CEO Mark Trammell shares the story of a mom in California who's fighting for her parental rights against a school that tried to hide her kid's gender transition. Glenn separates facts from rumors as the media hides the truth about "wrongfully deported Maryland man" Kilmar Abrego Garcia, who's really an illegal immigrant from El Salvador with alleged ties to MS-13. Why are Democrats so insistent on bringing him back?! Rapper Topher discusses his hit song “Insurgent,” featuring Glenn's voice. Learn more about your ad choices. Visit megaphone.fm/adchoices
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