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This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Dmitry Tikhomirov, VP, Head of Cloud Technology and Delivery, EMEA and APAC, EPAM Systems, on the Agentic conversations he is having in Industry. We discuss:• a project from the insurance industry where Agentic AI-driven claim submission and risk flagging significantly speed up decision-making.• how EPAM is upskilling their workforce across all job functions to leverage AI, including retraining sellers to articulate AI value and training engineers in AI for business solutions.• Dmitry's advice that companies start experimenting with AI to avoid missing opportunities for basic capabilities, and then continuously evolve with the fast-moving industry YouTube:https://youtu.be/52HFtUvIfVYApple:https://podcasts.apple.com/us/podcast/generate-now/id1566458654Spotify: https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439aDmitry Tikhomirov:https://www.linkedin.com/in/dmitrytikhomirov/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybook

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Charlie Doubek, Global VP, Agentic AI Leader, Cloud and Security, NTT DATA, on the Agentic conversations he is having in Industry. We discuss:• how multi-agent models are revolutionizing supply chains, driving significant improvements in efficiency• importance of red-team agents to confirm and thus improve compliance and accuracy in multi-agent orchestration• the shift from experimentation to deployment for Agentic AI, focusing on achieving ROI leveraging the expansive Microsoft ecosystem.YouTube:https://youtu.be/VXk06HKqkk4Apple:https://podcasts.apple.com/us/podcast/generate-now/id1566458654Spotify: https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439aCharlie Doubek:https://www.linkedin.com/in/charlie-doubek-6476803/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybook

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Sheba Fernando, Vice President, AI Solutions and Presales, LTIMindtree, on the Agentic conversations she is having in Industry. We discuss:• an example of how Agentic AI transformed the operations of a building automation customer, reducing call handling time by 60% and significantly lowering operational costs• how LTI Mindtree is rethinking the traditional AI COE, to include specialized components such as agentic frameworks, reasoning and planning engines, memory systems, and execution environments. • the need for ‘watcher' agents, which will monitor incoming signals and alert for anomalies, driving consistency and enterprise value for customers. .YouTube:https://youtu.be/7jwYA3ZxOmsApple:https://podcasts.apple.com/us/podcast/generate-now/id1566458654Spotify: https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439aSheba Fernando:https://www.linkedin.com/in/sheba-fernando-40060619/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybook

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Roshan Gya, CEO Capgemini Invent, on the Agentic conversations he is having in Industry. We discuss:• the shift towards AI as a utility, and helping clients understand which parts of their value chain to disrupt or move incrementally.• rethinking human-AI chemistry for hybrid teams working together seamlessly.• a focus on outcome-based projects instead of deliverables to show real proof points and value creation.HBR article referenced:https://www.capgemini.com/us-en/insights/research-library/hbr-guide-to-generative-ai-for-managersYouTube:https://youtu.be/z7VZswRV_ysApple:https://podcasts.apple.com/us/podcast/generate-now/id1566458654Spotify: https://open.spotify.com/show/43XcU8A1dsNfW3YGT8KXhp?si=97412552ae4c439aRoshan Gya:https://www.linkedin.com/in/roshan-soorunsingh-gya-5b29a12/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybook

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Diego Jarne, Principal, at PWC US, on the Agentic conversations he is having in Industry. We discuss:how Agentic AI is reshaping PwC's business model, moving from billable hours to outcome-based and agent workflow-run pricing models. how PwC's sales conversations are shifting to focus on how agents can drive business outcomes: reducing onboarding time, compressing sales cycles, and increasing software delivery velocityan example of PwC's agentic solution automating the review of high-risk deal documentation for a large tech company, expediting the process thru end-to-end task automation.Youtube:https://youtu.be/PPcxKEapdYMDiego Jarne:https://www.linkedin.com/in/diegojarne/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms:https://linktr.ee/GenerateNowPodcast

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Ed Bobrin, Executive Director, Technology Consulting, AI & Data, EY LLC, on the Agentic conversations he is having in Industry. We discuss:the value of Agentic AI to integrate apps in the enterprise ecosystem, how Agentic AI is causing customers to rethink their Centers of Excellence, focusing more on orchestration, multi-agent architecture, and governance.the value of the Microsoft ecosystem, its openness, enterprise-wide integration, and ability to simplify technology, allowing clients to focus on bigger challengesYoutube: https://youtu.be/NricI5fRubgEd Bobrin: https://www.linkedin.com/in/edwardbobrin/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms:https://linktr.ee/GenerateNowPodcast

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Eleni Rachaniotou, Manufacturing Industry Leader at Microsoft, on conversations he is having with customer about Agentic AI.We discuss how:Agentic AI bridges the digital divide between IT and OT technologies, enabling seamless communication with machines.It offers new revenue streams through integration and orchestration of agentic ecosystems.Implementing an AI innovation board can govern and optimize AI solutions at the portfolio level.Experimenting with agentic AI can enhance human abilities and productivity.YouTube:https://youtu.be/tkFvcGofoWEEleni Rachaniotouhttps://www.linkedin.com/in/eleni-rachaniotou/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms: https://linktr.ee/GenerateNowPodcastMicrosoft:https://aka.ms/generatenow

James Caton interviews Mike Edmonds, Retail Industry Leader at Microsoft, on the topics he is seeing in the Retail. Human-Centered Approach to Agentic AI: how Estee Lauder and other companies are implementing agentic AI to enhance consumer insights and improve marketing efficiency.Spectrum of AI Agents: Delve into the different types of AI agents, from retrieval to autonomous orchestration, and their impact on productivity and creativity.Empowering Retail with AI: Discover how agentic AI is transforming the retail and consumer goods industry by automating workflows and enhancing customer experiences.Youtube: https://youtu.be/3udZrL-ATy0Mike Edmonds:https://www.linkedin.com/in/michaeledmondsAgentic AI James Caton: https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms: https://linktr.ee/GenerateNowPodcast

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Rick Lievano, Telco Industry CTO at Microsoft, on the Agentic trends he is seeing in the Telco Industry;AI Adoption in Telcos: Rick Lievano discusses how telcos are becoming early adopters of generative AI, transforming from traditional communication service providers to digital service providers.AI Agents as Domain Experts: The conversation highlights the deployment of AI agents as domain experts in various telco business processes, enhancing customer service and network operations.Turnkey Solutions Over POCs: Rick emphasizes the shift from proof of concepts to turnkey solutions, as telcos seek scalable, ready-to-deploy AI solutions to drive real business outcomes.Youtube: https://youtu.be/c9ADFN7YQscRick Lievano:https://www.linkedin.com/in/ricklievano/James Caton: https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms: https://linktr.ee/GenerateNowPodcast

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Daragh Morrissey, Banking and Financial Services Industry Leader at Microsoft, on Agentic AI trends in he is seeing in the Banking, Financial Services, and Insurance industries.Transformational Impact of Agentic AI: Explore how agentic AI is revolutionizing business processes, enhancing ROI, and reshaping customer interactions in the BFSI industry.The Evolution of Contact Centers: Discover how AI is transforming contact centers by reducing wait times, improving service quality, and enabling self-service capabilities.Super Agents and Business Efficiency: Learn about the concept of super agents and how they are driving efficiency by managing multiple tasks and allowing businesses to focus on strategic roles.Youtube: https://youtu.be/6wkZXxxC4Ys?si=lp1I_AogIT4Fm2XyDaragh Morrissey: https://www.linkedin.com/in/daraghmorrissey/James Caton: https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybookAll platforms: https://linktr.ee/GenerateNowPodcast

This interview is part of a Microsoft Agentic AI Playbook, the download link is below.James Caton interviews Byungsu Kim, Gaming Industry Leader at Microsoft, on conversations he is having with customer about Agentic AI.Generative AI in Gaming: Explore how generative AI is transforming game development, from production pipelines to player experiences.Agentic AI Innovations: Discover the role of agentic AI in automating and enhancing game design, including art asset generation and localization.Future of Gaming with AI: Delve into the potential of AI to accelerate game production and open new revenue streams in the gaming industry.Youtube: https://youtu.be/HmKeil22YdYByungsu Kim: https://www.linkedin.com/in/metamorp/James Caton:https://www.linkedin.com/in/jmcatonAgentic AI Playbook:https://aka.ms/AgenticPartnerPlaybook

Learn how many enterprises have monetized their LLMs! Hazem El-Hammamy from Microsoft shares how you can leverage Azure AI Foundry to monetize your LLMs, SLMs, and other agentic IP. We discuss:Model Catalog: Access to first-party and third-party models like GPT-4, Meta's Llama, and more.Models as a Service: Simplified deployment and monetization without needing your own GPUs.Workshops & Events: Upcoming sessions on real-time intelligence, data warehousing, and AI insights with Microsoft Fabric.Success Stories: Featuring partners like NTT DATA with their Tsuzumi model.Stay tuned for more updates and join us in our upcoming workshops! #MicrosoftAzure #AI #LLM #TechInnovationOur weekly meetup on Azure AI topics is at https://aka.ms/meetup . Connect with us on LinkedIn at Hazem El-Hammamyand James Caton .Chapters• 00:00 Introduction to Generative AI Monetization• 00:58 Introduction to Monetizing LLMs• 04:35 Understanding Models as a Service• 09:48 Live Demo of Model Catalog• 12:34 Exploring Azure Marketplace• 17:48 Model Onboarding Process• 27:16 Fine-Tuning Models as a Service• 30:49 Q&A and Audience Interaction

Host James Caton speaks with leaders from TCS and Proximus to explore how they are leveraging GitHub Copilot to transform IT service delivery in the telco sector. By integrating Microsoft Generative AI solutions, these companies are achieving remarkable results that align with industry standards.This episode covers:How Microsoft AI solutions like GitHub Copilot are enabling efficiency in IT delivery and delivering faster business outcomes.Key changes in the telco industry and the importance of AI skilling for developers.How Microsoft generative AI is setting new standards for efficiency and performance.The importance of effective change management to ensure successful implementation.#GenerativeAI #Microsoft #AzureOpenAI #GithubCopilot

Host James Caton, and Deepak Khosla at LTIMindtree, discuss how the UN High Commission for Refugees uses Azure OpenAI to accelerate on-the-ground crisis response around the world, bringing hope and relief to the most vulnerable in their greatest time of need.  This episode covers: How implementing Azure AI in humanitarian organizations can have a significant impact on response times and efficiency. High-quality data is crucial for the success of AI projects. An agile approach allows for experimentation and scalability. Effective search capabilities and prompt engineering are key to obtaining accurate and relevant information. Change management and continuous monitoring are essential for successful implementation and user adoption. Learn More: About Microsoft AI About LTIMindtree More on these leaders: James Caton  Deepak Khosla #GenerativeAI  #Microsoft  #Azure  #AzureOpenAI  #Chatbot 

Join James Caton in an insightful conversation with Swapnil Belhe, the Head of Generative AI Center of Excellence at Wipro, as they delve into the transformative influence of generative AI on the airport experience. Achieving up to 40% gains w/ Azure OpenAI Service. Improving the customer experience, and airport revenues. Tips for data management, reducing AI hallucinations. The importance of secure, responsible AI design. Learn More:- About Microsoft AI - About Wipro More on these leaders:- James Caton  - Swapnil Belhe   

James chats with Mario López Baratas, VP & Chief Innovation Officer at Bravent about the power of Azure OpenAI Service to transform industry.  Tune in to learn:How Azure OpenAI Service is enabled for an on-premises environment, with confidential customer data.The impact of generative AI in a multi-lingual environment. How Bravent accelerated data insights for plant-floor technical and non-technical users alike.Learn more:About Microsoft AI Contact BraventFollow these leaders on LinkedIn:James Caton Mario López Baratas

James Caton chats with Anya FitzGibbon - Head of Data Governance and Delivery at Endeavour Energy. Together, they discuss the ideation, adoption, and company-wide embrace of their Azure OpenAI Service solution. Listen now to learn: How TCS helped Endeavour Energy build an internal solution leveraging their own data with Azure OpenAI Service. The value of a persona-based approach when deploying Azure OpenAI Service.How Endeavour Energy is adapting their internal culture to embrace generative AI.  Learn more:- TCS and Microsoft Cloud - Partner Innovation Experience    Follow these leaders on LinkedIn:  - James Caton: https://www.linkedin.com/in/jmcaton/- Anya FitzGibbon: https://www.linkedin.com/in/anyafitzgibbon/- Girish Phadke: https://www.linkedin.com/in/girish-phadke-ab25034/

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