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We'd love to hear from you. Send us fan mail!The 5-Step Transformation Framework That Turns Your Biggest Leadership Gap Into Your Greatest StrengthAbout This Episode:After 25 years in corporate America as VP, Chief Knowledge Officer, global team leader, Bernadette Boas was fired and labeled a tyrant. What she built out of that experience is a proven, five-step leadership transformation framework she has since used with 400+ executives across SMB - Fortune 500 companies and high-growth organizations.This episode is for the manager who is still in the seat, not facing termination, but feeling the gap between the leader they are today and the leader they know they are capable of being. That gap is showing up in your team, your results, and the exhaustion of performing a version of leadership that doesn't actually feel like you.Bernadette walks you through every step of her Shift to Riches Formula — Discover, Confront, Shed, Create, and Accelerate, and gives you three specific actions to begin your own transformation today. What You'll Learn• Why the gap between the manager you are and the leader you want to be starts on the inside, not in your title or your org chart• How to identify the fears, insecurities, and ego-driven behaviors quietly costing you trust and results• The 5-Step Shift to Riches Formula — Discover, Confront, Shed, Create, Accelerateand how to apply each step immediately• Why building new goals without confronting old patterns is performance, not transformation• The three requirements for sustaining leadership change when organizational chaos pulls you back• Three actions to take today, not next week, to begin your own leadership shift Key Quote"The leader you are today was shaped by the fear you chose not to confront. The leader you're meant to be is waiting on the other side of that work." — Bernadette Boas The 5-Step Shift to Riches Formula• Step 1 — Discover: Who you are, who you want to be, and what internal fears and insecurities are getting in the way• Step 2 — Confront: Looking directly and honestly at what you discovered — without rationalization, blame, or shame• Step 3 — Shed: Releasing the behaviors, beliefs, and patterns that are no longer serving your leadership• Step 4 — Create: Building new behaviors, a new leadership identity, and new goals grounded in who you are choosing to become• Step 5 — Accelerate: Sustaining the transformation through iteration, accountability, and continued investment in your growth Your Three Actions From This Episode1. Name your dominant internal fear or insecurity — fear, ego, self-doubt, imposter syndrome. Write it down. That is your Discover work.2. Identify one behavior to shed — just one — that is showing up in your leadership and costing you trust, impact, or peace. Name it.3. Write one sentence about the leader you are choosing to create. Not the leader your organization needs. The one you want to be. That sentence is your north star.Resources & LinksFree Leadership Gap Diagnostic: balloffirecoaching.com/opt-inBook a Discovery Call with Bernadette: coachmebernadette.com/discoverycallWatch on YouTube: youtube.com/@ShedtheCorpBitchTVBernadette's Website: balloffirecoaching.comPodcast Page: balloffirecoaching.com/podcast About Bernadette BoasBernadette Boas is an Executive Coach, keynote speaker, and founder of Ball of Fire Coaching. A former Global VP and Chief Knowledge Officer, she has coached 400+ executives across Fortune 500 companies and high-growth organizations over 16 years. She is the author of Shedding the Corporate Bitch, published in 2011, and is currently authoring its sequel — Shift to Riches: The Guide to Your Success.Support the show
In this episode of FinTech's DEI Discussions, recorded live at Fin.Tech Marketing Conference 2026, Nadia Edwards-Dashti sits down with Kelly Waller, Global VP Field Marketing at Gradient, to explore the role leaders and organisations must play in creating truly inclusive workplaces.Drawing on her experience leading teams across both FinTech and MarTech, Kelly shares why developing people has been a constant thread throughout her career and why inclusion cannot be left to chance. The conversation explores the responsibility marketing teams have to build trust, the importance of bringing your whole self to work, and the growing concern around organisations stepping back from diversity, equity and inclusion initiatives.FinTech's DEI Discussions is powered by Harrington Starr, global leaders in Financial Technology Recruitment. For more episodes or recruitment advice, please visit our website www.harringtonstarr.com
How do you introduce AI into one of the world's most regulated industries? Dan Herron, Global VP of Digital Health at RWS, joins the Cultural Intelligence Podcast to discuss how life sciences teams can responsibly apply AI in clinical operations, COAs, and linguistic validation: * Why life sciences is uniquely complex for AI adoption, and why regulation, bias, and documentation matter so much * How AI can support faster workflows in low risk areas (green zones), while a human in the loop remains essential for patient facing and regulated content (red zones) * Why the future of linguistic validation is about responsible modernization, not automation for its own sake A conversation on AI with guardrails, the human in the loop imperative, and why the industry can't afford to wait for someone else to go first.
Can custom active‑packaging technology add three years to a drug's shelf life?Badre E. Hammond, Global VP of Aptar Active Material Science, reveals how early‑stage material science can slash development time, meet FDA/EMA requirements, and neutralize nitrosamine risks for pharma, biotech, and med‑tech leaders.Episode sponsor: Aptar Active Material Science is a premier active material science solutions expert that transforms ideas into market opportunities, accelerates and de-risks the product development process.-------------------------Want to stay current with the latest GxP trends? Join our free, enlightening certification webinars at www.qualistery.com.
In this episode of the HR Like a Boss podcast, John Bernatovicz interviews Becky Kowall, a seasoned HR professional and founder of 22 North HR, a purpose-driven HR firm. They discuss the importance of significance over success in HR, the role of HR in value creation, and the concept of executive presence. Becky shares her insights on active listening, communication, and building relationships in the workplace. The conversation emphasizes the need for HR professionals to be strategic partners and to create trust within their organizations.22 North HR Resources: https://www.22northhr.com/hr-resources/ABOUT BECKY KOWALLBecky Kowall is the Founder and Principal of 22 North HR, where she partners with private equity firms, CEOs, and HR leaders to strengthen leadership alignment, scale people strategy, and navigate high-stakes moments of growth and transition. With more than 20 years of senior HR leadership experience, Becky has served as a Chief People Officer and Global VP of Human Resources in private equity–backed and high-growth organizations. Her background includes leading organizations through rapid scaling, post-acquisition integration, and periods of significant organizational change, with a focus on building leadership credibility, operational discipline, and durable people infrastructure. Becky is known for bringing calm, clarity, and gravitas to complex environments, often serving as the strategic and emotional bridge between executive teams, HR, and investors. At the core of her work is the belief that HR is not a support function, but a critical driver of business strategy and value creation. Becky is especially effective in moments when leadership decisions carry both performance and human consequences. She advises and mentors leaders who are building organizations designed to perform, endure, and scale with integrity.
Send us a voicemail to mark Let Me Sum Up's upcoming 100th Episode! Your friendly neighbourhood climate and energy podcast of record is about to clock up its 100th episode! Global VP for Marketing and Extortion kindly requests Summeruppers to send us a voicemail with your questions for LMSU's intrepid hosts or favourite anecdotes from listening to the pod. All contributions welcome! — In Episode XII of Global Energy Crisis Corner the current fuel crisis might have slipped off the radar of everyday Australians because, well, it's all been Very Much Under Control And Nothing To See Here Except Higher Than Pre-Crisis Domestic Fuel Reserves. That doesn't stop your tired, but resilient-in-our-nerdery intrepid hosts from another serving of what-is-actually-going-on-out-there chat! The latest IEA Oil Market Report makes it clear things are still VERY BAD but the impacts have been softened by countries drawing down on their domestic reserves - particularly China. But how much longer can this last? And how is this being experienced outside rich countries like Australia that can afford to pay extra to bolster imports? This article in the Economist does a good job outlining the impacts across Asia. Buckle up for Episode XIII folks. Our main course Your intrepid hosts dive out of the fire and into the frying pan to dissect ‘Power Flexible AI Factories: A UK-First Demonsration of Grid-Responsive AI Infrastructure', a paper from Chris Williams et al and supported by Emerald AI, Electric Power Research Institute, the UK's National Grid and Nebius. So what does BIG AI think the solution is to managing the growth of power-hungry data centres across the globe? Unsurprisingly this paper is optimistic on the potential for data centres to operate in practice as a form of demand response, to smooth peak demand around significant events (tea kettle breaks for UEFA matches, anyone?) and reduce power consumption by up to 40%. The trial documented in the paper provides some real cause for optimism and throws out some suggestions for reform, but bigger trials and key questions - like who pays for the flex? And how about that water consumption? - still need grappling with. One more things Tennant's One More Thing is: a techno-optimist double delight! CATL deal for 60 GWh sodium-ion batteries for grid storage shows sodium is here and lithium constraints aren't going to be a problem AND Fervo IPO - geothermal startup raises US$1.89b and market values it at $10b+ - they will have the money to get their first 500MW plant up and running this year (Cape Station, Utah). Frankie's One More Thing is: a sneaky peak into LMSU's post Budget analysis to alert folks to a tantalising reference to the Government's work on a ‘market measure' to drive demand for new Australian LCLF production (page 12 of BP1 to be precise). Watch this space! Luke's One More Thing is: some electrification optimism percolating around the country - from the $40m funding in the Budget to help electrify Australia Post's operations to Incat in Tasmania taking their ferries all electric! LMSU also heartily commends to Summerupperers the book ‘Power, Prosperity and Planet: Climate and Energy Policy For All' from friend of the pod, Thom Woodroofe! And that's it for now, Summerupperers. There is now a one-stop-shop for all your LMSU needs: head to letmesumup.net to support us on Patreon, procure merch, find back episodes, and leave us a voicemail!
Justin InmanFounder & CEO, emberosJustin Inman is an enterprise growth and tech executive who spent over a decade operating at the intersection of global commerce, advertising, and technology. He is a former enterprise growth leader at Google, where he spent years helping major global conglomerates—including Amazon, Coca-Cola, Sony, and L'Oréal—navigate the massive operational shift of digital transformation. In 2025, he founded emberos, a pioneering platform designed to bridge what he calls the "AI Visibility Gap." The "Share of Prompt" Playbook: Justin is the architect of AI Brand Orchestration (AIBO). His core thesis is that traditional SEO is dying as organic traffic fragments. Instead of fighting for clicks on a search results page, Justin argues that a brand's survival now depends on controlling how it is cited and described inside AI-generated text answers across platforms like ChatGPT, Claude, and Gemini. Dan RobertsGlobal Vice President for Search, AssemblyDan Roberts is an elite, award-winning performance marketing executive and one of the UK's most influential voices in digital advertising. After a highly successful run leading paid search transformation for global agency networks like Dentsu, GroupM, and Wavemaker, Dan joined the Stagwell-owned global media agency Assembly in October 2023. Following an incredible track record of driving client growth and scaling the agency's technical capabilities, he was elevated to Global VP for Search in April 2025. Key Highlights of His Expertise:The Future of Search & AI: Dan operates at the absolute cutting edge of how artificial intelligence is changing consumer behavior. He specializes in reengineering search strategy for an AI-first world—helping major global brands transition away from legacy keyword strategies toward advanced automation, Google Performance Max, and Microsoft's AI-driven ad ecosystems. The "Human + Machine" Philosophy: While he is deeply embedded in tech, Dan is vocal that the future of search isn't purely automated. His leadership philosophy centers on balancing machine learning with deep human insight and context to ensure brands don't lose their voice. Industry Leadership & Education: Beyond his corporate role, Dan is a true champion for talent development. He launched Assembly's Search Academy to train the next generation of digital media specialists. He is also the founder of Search Engine Hubbub, a prominent industry platform dedicated to demystifying complex search algorithms and fostering open knowledge-sharing among digital marketing professionals. Under his leadership, Assembly was named Microsoft Advertising's EMEA Performance Partner of the Year.
In this episode Ralitza Iordanova, Global VP, Brand Marketing at Mandarin Oriental Hotel Group, reflects on what luxury really means today, why hospitality is ultimately about human emotion, and how the future of brands may shift from aspiration to restoration. From leading iconic hotel transformations across cultures to designing experiences that help people regulate their nervous systems, this conversation explores the intersection of luxury, wellbeing, culture and human connection.Tune in to get insights on luxury hospitality, emotional connection and why the future of wellness is about helping people slow down, reconnect and truly feel cared for.
Send us a voicemail to mark Let Me Sum Up's upcoming 100th Episode! Your friendly neighbourhood climate and energy podcast of record is about to clock up its 100th episode! And our Global VP for Marketing and Extortion kindly requests Summeruppers to send us a voicemail with your questions for LMSU's intrepid hosts or favourite anecdotes from listening to the pod. All contributions welcome! Subscribe to LMSU's Patreon for Pre-Budget Palooza or Grab our Sector Plan Odyssey Six Pack on its own! This week our Bonus episode includes wild and semi-informed speculation on what to expect for climate and energy in this year's Federal Budget. Run, don't walk, over to www.letmesumup.net and subscribe to our Patreon to check it out. And if all you really wanted from LMSU's BoCo bonanza of late was our six pack of sector plan coverage, you can grab that on its own too. — In a trend that shows no sign of abating, your intrepid hosts reconvene Global Energy Crisis Corner because, it's been another two weeks and There Is Too Much. Since our last episode global oil prices are back up but local fuel prices are down. Que pasa? Government credit on import deals is subsidising fuel? Lag to global price spikes? Panic hoarding largely passed? A little bit of everything we reckon. So where does this leave us? The crisis doesn't look like it'll be done anytime soon, time to explore efficiencies and longer term pivots to better storage and electrification we reckon! Our main course Your intrepid hosts think it's not a bad time for countries to be discussing the transition away from fossil fuels, so cue a global summit we prepared earlier! Last week the First Conference on Transitioning Away from Fossil Fuels was held in Santa Marta, Colombia. We unpack where the conference came from (a few COPs in the making!), who was there (lots of constituencies, about half of COP parties pushing for stronger action to phase out fossils), who was not there (the other half of COP countries less keen on faster action, a bunch of business) and what happened! We dive into the Santa Marta Action Repertoire (SMART) Summary, the academic dialogue of the conference, edited and overseen by Friedrich J. Bohn, Jesse Burton, Andrea Cardoso, Frank Jotzo, Sissi Knispel de Acosta, Kjell Kühne, Pao-Yu Oei, Annette Zou. From overcoming economic dependence, to transforming supply and demand and advancing international cooperation and climate diplomacy, ideas abound and some spicy disagreement between your hosts emerges! One more things Tennant's One More Thing is: the IMO Net-Zero Framework is back under discussion! The outcome was continued technical refinement work, with adoption decision not due to be re-opened til October 2026. Frankie's One More Thing is: a hasty convening of Muskovic's Methane Musings to plug the just-published IEA Global Methane Tracker 2026. What does it say? Frankie's not sure but Tennant suggests there are claims Australia's methane fugitives are *way* higher than reported. Luke's One More Thing is: some reportage on the recent high level dialogue hosted by the IEA in Paris with Turkiye and Australia, at which some encouraging comments were made from Turkiye's COP31 President Kurum on support for electrification and energy sovereignty… NOW? And that's it for now, Summerupperers. There is now a one-stop-shop for all your LMSU needs: head to letmesumup.net to support us on Patreon, procure merch, find back episodes, and leave us a voicemail!
This week's guest is a true BAD ASS. Not because he's BIG, he's also had 40 years of Martial Arts training. He earned Black Belts across multiple disciplines. But just like in Martial Arts, he didn't get his career starting at the top. He began his journey as a white belt, packing boxes at the warehouse in the early days of Billabong. Fast-forward 30 years, he climbed the ranks to a Black Belt level career, serving as a Global VP of Supply Chain at Volcom. He led the responsible production compliance, championing for fair labor practices, and played a key role in the groundbreaking sustainability initiative “Farm to Yarn”. This guy is incredible, he is also certified firearms instructor. He's a security and protection specialist who provides tactical and medical training for both professionals and civilians through his company Mana Group Training Solutions. We're fired up and welcome to show, our good friend, Tony “BIG TONY” Alvarez.
Donovan's environmental passion drives him - growing up on an organic regenerative farm off-grid in Northern California shaped his career. As well as leading people strategy for engineers and environmental consultants, he serves on boards such as the Mattole Restoration Council – roles that align with Langan's sustainability work and their 80% Gen Z/millennial workforce, who highly value Langan's approach to citizenship. Donovan discusses the opportunity for AI to free HR business partners from transactional work to focus on coaching, culture, and employee experience. He shares examples of living corporate values, not just posting them, such as Women at Langan's 10th anniversary – with a summit open to clients, suppliers, competitors (and all genders) - maximising value and impact across Langan's value chain. His wish for HR: lead with kindness, empathy and heart. Be the employee advocate, not just the business partner. References: - The Farm is Here by Jeff Tkach Elevating wellbeing to a strategic priority: Geoff McDonald's work Thank you to Geoff McDonald for sponsoring this episode. Geoff is a global advocate, campaigner and consultant passionate about addressing the stigma of mental ill health in workplaces. As former Global VP of Human Resources at Unilever, Geoff brings practical experience helping organisations elevate wellbeing to a strategic priority in the C-suite. In 2014, he left Unilever to devote his expertise to ending the stigma of depression and anxiety in the workplace - because he knows first-hand that talking about mental health saves lives. As a business transformation consultant and co-founder of charity Minds@Work, Geoff helps organisations define purpose beyond growth and profitability, and develop holistic wellbeing strategies that unlock true performance potential. Learn more about Geoff McDonald's work: www.geoffmcdonald.co.uk Are you looking for your next great read that inspires you and helps your work? Our book of the month for April is Start with Why by Simon Sinek – a powerful exploration of what separates truly inspiring leaders from the rest. Simon challenges the conventional focus on what we do or how we do it, and instead argues that great leaders and organisations start with why – their purpose, cause, or belief. Through his Golden Circle framework, he demonstrates how the most inspiring leaders think, act and communicate from the inside out. Drawing on examples from Apple, Martin Luther King Jr, and the Wright Brothers, Sinek shows that people don't buy what you do – they buy why you do it. When organisations are clear about their purpose, they attract employees and customers who share their beliefs, creating cultures of trust and belonging where people feel valued and motivated to contribute their best work. This isn't just about messaging; it's about building sustainable success through authentic, purpose-driven leadership. Whether you're looking to inspire your team, build deeper trust with clients, or create a culture where innovation thrives, Start with Why offers a compelling framework for leading with intention. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.
Wyndham Rewards pushes beyond hotel nights into experiences, and Michael Shiwdin, Global VP of Loyalty at Wyndham Hotels & Resorts, explains why: engagement drives direct bookings, and direct bookings drive owner value. I talked with Michael at Wyndham Grand Rio Mar in Puerto Rico about how Wyndham Rewards Experiences works and what it means for hotels in the portfolio.
If you still think Snapchat is just for teenagers, you may be missing one of the most underappreciated growth channels in digital advertising.In this episode of Retail Remix, host Nicole Silberstein speaks with Sidharth Malhotra, Global VP of SMB at Snap, about why Snapchat is becoming an increasingly important platform for small- and mid-sized brands looking to acquire new customers. Sid explains how Snap's nearly 1 billion-strong user community has matured into a high-spending audience, why the platform's engagement patterns differ from that of other social channels and how advertisers are using everything from dynamic product ads to AR to drive measurable results.Key TakeawaysHow brands are using Snapchat to reach incremental audiences they may not be finding on TikTok or Pinterest; The benefit of the kind of active, “two-thumb” engagement that Snap encourages, as opposed to the passive scrolling on other platforms;Why Snap's AR capabilities function like a “pocket fitting room” for brands of all sizes; What the “Hot Wheels problem” reveals about the limits of last-click attribution; How AI is helping level the playing field for SMBs, enabling them to “out-execute the Goliaths”; Why he believes chat-based commerce will be the next major frontier in performance marketing; and Important tips for nailing chat-based advertising.Related LinksLearn more about Snap's advertising solutions for brands and retailersRelated reading: L'Oreal Taps Snapchat for AR Hair Color Try-on in Walmart StoresGet more retail industry insights from Retail TouchPointsSubscribe and catch up on all episodes of Retail Remix
Tessa Burg talks for a second time with Mariano Bosaz, Global VP of Consumer Data and Strategy at Coca-Cola and the author of “Digital Mindset.” This time, they dive deeper into practical applications of digital thinking, moving beyond theory to give you actionable strategies you can implement right away. Mariano shares real-world examples of how the shift from analog to digital thinking transforms problem-solving, particularly around the "last mile challenge" that affects so many industries. You'll discover what teams of the future look like and get concrete use cases from recent headlines that make these concepts accessible and immediately applicable. Whether you're a business leader looking to stay ahead or someone curious about how AI-era marketing really works, this conversation offers valuable insights from someone operating at the highest levels of global business. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. Listen to the previous episode with Mariano here. About Mariano Bosaz: Mariano Bosaz is the author of Digital Mindset and an experienced digital leader serving as the Global VP of Data and Digital Head of China at The Coca-Cola Company. With a career spanning over two decades, his background includes founding and selling a digital business during his student exchange the University of Richmond in 1999 and holding key leadership roles such as Group Digital Director for Eurasia and Africa—overseeing 92 countries—and Vice President of Digital in Asia. In addition to his corporate experience, Mariano has served as an assistant professor at London Business School since 2015. His current work focuses on the intersection of emerging technologies and strategy, underpinned by research into blockchain and cryptocurrencies since 2020 and his role on the advisory boards of several AI startups. Mariano can be reached on LinkedIn or at marianobosaz.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.
Ahead of Mental Health Awareness Week, Geoff McDonald discusses how he helps leadership and HR create workplaces where everyone can ask for help without stigma. Advocating that current wellbeing efforts focus too much on individuals, Geoff notes that burnout levels aren't decreasing despite efforts, and sets out the case for moving to organisation wide wellbeing through culture change. Mental Health Awareness Week commences on 11th May 2026; this year's theme is Action. Geoff's call to action for you: start with your own mental health. Only when you care about yourself can you lead the workplace culture revolution. Elevating wellbeing to a strategic priority: Geoff McDonald's work Thank you to Geoff McDonald for sponsoring this episode. Geoff is a global advocate, campaigner and consultant passionate about addressing the stigma of mental ill health in workplaces. As former Global VP of Human Resources at Unilever, Geoff brings practical experience helping organisations elevate wellbeing to a strategic priority in the C-suite. In 2014, he left Unilever to devote his expertise to ending the stigma of depression and anxiety in the workplace - because he knows first-hand that talking about mental health saves lives. As a business transformation consultant and co-founder of charity Minds@Work, Geoff helps organisations define purpose beyond growth and profitability, and develop holistic wellbeing strategies that unlock true performance potential. Learn more about Geoff McDonald's work: www.geoffmcdonald.co.uk Are you looking for your next great read that inspires you and helps your work? Our book of the month for April is Start with Why by Simon Sinek – a powerful exploration of what separates truly inspiring leaders from the rest. Simon challenges the conventional focus on what we do or how we do it, and instead argues that great leaders and organisations start with why – their purpose, cause, or belief. Through his Golden Circle framework, he demonstrates how the most inspiring leaders think, act and communicate from the inside out. Drawing on examples from Apple, Martin Luther King Jr, and the Wright Brothers, Sinek shows that people don't buy what you do – they buy why you do it. When organisations are clear about their purpose, they attract employees and customers who share their beliefs, creating cultures of trust and belonging where people feel valued and motivated to contribute their best work. This isn't just about messaging; it's about building sustainable success through authentic, purpose-driven leadership. Whether you're looking to inspire your team, build deeper trust with clients, or create a culture where innovation thrives, Start with Why offers a compelling framework for leading with intention. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.
In today's VETgirl online veterinary continuing education podcast, we chat with Dr. Rochelle Low, MaS, MHL, Global VP of Quality and Patient Safety for Mars Veterinary Health, about the importance of medical error reporting. Tune in to learn about near misses, how to implement a medical error reporting system, and how to empower the veterinary care team towards solutions to reduce harmful accidents from happening to pets!
What does it take to create $100 million in incremental pipeline in a single year? Kyle Coleman, Global VP of Marketing at ClickUp, unpacks his mission to help the company reach $1B in ARR and why “normal f***ing sucks” might be the best company value he's ever worked under. From his start as an SDR to becoming a two-time CMO, Kyle shares lessons on category design, uniting sales and marketing, and creating demand in a saturated AI-hyped world. Plus, what's ClickUp's “No Lead Left Behind” initiative all about? Kyle breaks it down, along with how to productize a horizontal platform, why brand awareness makes or breaks regional sales success, and how to build strategic messaging that resonates. Whether you're scaling a PLG motion or trying to land 7-figure enterprise deals, this is the episode for you. Wrike brings structure, visibility, and accountability to work, so companies can make better business decisions, improve efficiency, and reduce risk. Learn more at wrike.com/tmm Follow Kyle: LinkedIn: https://www.linkedin.com/in/kyletcoleman/ Follow Daniel: LinkedIn: https://www.linkedin.com/in/daniel-murray-marketing/ Sign up for The Marketing Millennials newsletter: www.workweek.com/brand/the-marketing-millennials Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: www.workweek.com
What does it look like when one of the world's most innovative tech companies decides to write the playbook for agentic HR — from the inside? Brandon Roberts, Global VP of People Product, Analytics and AI at ServiceNow, joins Kathi Enderes for a conversation that crackles with real-world urgency and hard-won insight. Under the bold leadership of CHRO Jacqui Canney – whose title as Chief People and AI Transformation Officer signals just how seriously ServiceNow is taking this moment – Brandon and his team have made a defining bet: empower every HR professional to experiment with AI, then ruthlessly prioritize based on value and feasibility. The results are already turning heads. When an HR Business Partner came forward with an idea, it didn't disappear into a committee. It became a live capability: HRBPs now work alongside a people data agent paired with Galileo, giving them real-time internal workforce data fused with external benchmarks, case studies, and research insights, all available in the moment a business conversation demands an answer. This is what it means to bring consulting-grade intelligence into the flow of work. But Brandon's story doesn't stop inside HR. ServiceNow is also asking its HR team to do something far bigger: help lead the entire company's AI transformation. That means building workforce AI capabilities and readiness at scale, redesigning jobs and work across the firm as AI reshapes what every role requires and writing the organizational playbook for AI adoption that others can follow. It is a mandate that puts HR squarely at the center of enterprise strategy, moving from support function to transformation driver. Brandon's own career arc captures this shift. His role evolved from a focus on people analytics – historically centered on reporting and data analysis – into enabling the business to use insights about people and organizations to make better decisions and drive better outcomes, all powered by AI. The people analytics function didn't shrink but grew in strategic weight and importance. This conversation is a must-listen for anyone trying to understand what agentic HR actually looks like in practice at one of the fastest-moving companies on the planet. Additional Information Podcast: Jacqui Canney, ServiceNow CHRO, Demystifies AI Transformation Article: The Great Reinvention of Human Resources Has Begun Research: The Superworker Organization: AI Goes Enterprise Get Galileo: The World's AI Superagent for HR Chapters (00:00:03) - What Works: Systems Thinking(00:00:41) - ServiceNow CEO on the Company's Transformation of HR Using AI(00:02:19) - WSJD Live: ServiceNow's AI-Powered HR Function(00:05:41) - Six Pillars of the AI Revolution at ServiceNow(00:08:48) - How Galileo is helping HR professionals be more strategic(00:11:14) - How ServiceNow Is Bringing AI to HR(00:14:44) - What specific skills do you need in your role around AI(00:15:51) - WSJD: The HR Organization of the Future(00:20:28) - WSJDLive: The AI and HR Transformation(00:22:44) - WSJD Live: AI and HR Transformation(00:24:24) - What Works in HR: Brandon Roberts & ServiceNow's Galileo
Aly challenges HR to step up: it's time to stop being a support function and become architects of workforce reinvention. With 92 million jobs expected to be obsolete by 2030, yet 170 million new roles predicted to emerge, this isn't about job loss or creation in isolation - it's about connecting talent acquisition, skills strategy, internal mobility and leadership development as one system. Her personal passion centres on young people entering the workforce. As a mother of four at career-entry age, Aly worries that automation is eliminating entry-level roles that once served as gateways to learning how organisations work. She challenges HR leaders to think creatively about apprenticeships and developmental internships - not just for social responsibility, but because stripping away these entry points threatens the future talent pipeline. LHH's purpose is 'building a beautiful working world'; and Aly means it. She sees HR as stewards of culture, ensuring access to opportunities and development is woven into how the organisation works, not treated as a side project. Her wish for all HR professionals: remember that we are called human resources, and the human part comes first. HR must stay at the table with business leaders, ensuring that in the rush for efficiency and quarterly results, people remain at the centre of transformation. References: - The Future of Jobs Report 2025 | World Economic Forum Elevating wellbeing to a strategic priority: Geoff McDonald's work Thank you to Geoff McDonald for sponsoring this episode. Geoff is a global advocate, campaigner and consultant passionate about addressing the stigma of mental ill health in workplaces. As former Global VP of Human Resources at Unilever, Geoff brings practical experience helping organisations elevate wellbeing to a strategic priority in the C-suite. In 2014, he left Unilever to devote his expertise to ending the stigma of depression and anxiety in the workplace - because he knows first-hand that talking about mental health saves lives. As a business transformation consultant and co-founder of charity Minds@Work, Geoff helps organisations define purpose beyond growth and profitability, and develop holistic wellbeing strategies that unlock true performance potential. Learn more about Geoff McDonald's work: www.geoffmcdonald.co.uk Are you looking for your next great read that inspires you and helps your work? Our book of the month for March is Don't Fix Women by Joy Burnford – a bold call to rethink how we approach gender equality in the workplace. Joy challenges the narrative that women need to adapt or be "fixed" to succeed. Instead, she shines a light on the systemic barriers and cultural norms that need to change. Drawing on extensive research including the landmark Why Women Leave study, she demonstrates that the barriers women face aren't about women at all – they're about how work is structured, managed and experienced. With published Gender Action Plans coming in next year, if you're thinking about root causes, want compelling data points for your business cases, and ideas for practical steps you can take, Don't Fix Women is the book to read. It's a timely read as we approach International Women's Day too. Grab your copy – perhaps an International Women's Day gift for yourself or a colleague. Head to UpliftingPeople.com to grab your copy, and we hope you enjoy this month's Uplifting Book.
In this follow-up to our last episode on AI in the tech industry, Host Angie Dickson, President of the Inogen Alliance and EVP of Antea Group USA, sits down with Karl Huntzicker, Global VP of Health and Safety at Salesforce, to look ahead at the future of AI in EHS. Karl shares how the move from bots to agents marks the beginning of what he calls the “agentic era,” where digital tools are not just answering questions but taking action, conducting investigations, and helping EHS professionals focus where it matters most. The discussion highlights opportunities for augmentation, the evolving idea of a digital workforce, and the hope that AI will finally allow EHS leaders to achieve long-standing goals. --------- Guest Quote: “I really want to look back in five years and say we built agents that made sense, that helped our employees, that provided care to our employees, and that moved the health and safety program forward.” – Karl --------- Time Stamps 00:32 Bots vs. Agents – What's the Difference? 04:00 From Incident Investigations to the Agentic Era 07:13 Augmenting EHS Teams Without Losing Focus on People 10:22 The Digital Workforce: Opportunities and Challenges 13:00 Becoming “Bionic” – Augmentation and Superpowers 14:13 Hopes for the Next Five Years in EHS --------- Sponsor copy Rethinking EHS is brought to you by the Inogen Alliance. Inogen Alliance is a global network of 70+ companies providing environment, health, safety and sustainability services working together to provide one point of contact to guide multinational organizations to meet their global commitments locally. Visit http://www.inogenalliance.com/ to learn more. --------- Links Inogenalliance.com/resources Inogenalliance.com/podcast Angie on LinkedIn: https://www.linkedin.com/in/angeliquedickson/ Karl on LinkedIn: https://www.linkedin.com/in/karlhuntzicker/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
AI isn't just changing marketing tools—it's changing how leaders think about strategy, value and growth. In this episode, Tessa Burg talks with Mariano Bosaz, author of Digital Mindset: Marketing Strategies for the AI Era, about what it really takes to lead through transformation without losing what already works. You'll hear a practical way to think about “digital mindset” as a bridge, not a replacement, for how businesses operate today. Mariano explains why companies need both analog and digital approaches, how AI is accelerating productivity (and making prioritization harder) and what leaders can do to support teams through the shift. He also breaks down the difference between engagement and involvement—and why involvement is where brands build real equity. If you're trying to make sense of AI's impact on work, marketing, and competitive advantage, this conversation provides a clearer framework. It's full of real examples and down-to-earth guidance on how to move faster, make smarter choices and create value that's difficult for competitors to copy. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Mariano Bosaz: Mariano Bosaz is the author of Digital Mindset and an experienced digital leader serving as the Global VP of Data and Digital Head of China at The Coca-Cola Company. With a career spanning over two decades, his background includes founding and selling a digital business during his student exchange the University of Richmond in 1999 and holding key leadership roles such as Group Digital Director for Eurasia and Africa—overseeing 92 countries—and Vice President of Digital in Asia. In addition to his corporate experience, Mariano has served as an assistant professor at London Business School since 2015. His current work focuses on the intersection of emerging technologies and strategy, underpinned by research into blockchain and cryptocurrencies since 2020 and his role on the advisory boards of several AI startups. Mariano can be reached on LinkedIn or at marianobosaz.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.
Technology is transforming how we live and work, and artificial intelligence is reshaping Environment, Health and Safety (EHS) in profound ways. In this episode, host Angie Dickson, President of the Inogen Alliance and EVP of Antea Group USA, is joined by Charlotte Buffoni, EHS Practice Director at Antea Group UK, Julie Kreger King, Senior Consultant and Technology Segment Leader at Antea Group USA, and Karl Huntzicker, Global VP of Health and Safety at Salesforce. Together they discuss how AI is being integrated into EHS practices, the challenges of trust and accuracy, the impact on the workforce, and the evolving role of EHS professionals in this new era. --------- Guest Quotes “AI is not the end all, be all… it needs to be guided, trained, and managed by humans consistently in order for it to be effective and accurate.” – Karl “Using AI can allow EHS teams to move away from repetitive tasks… freeing them up to focus more on strategic initiatives and stakeholder engagement.” – Charlotte “It's an iterative process. The more time you spend engaging with AI, the more comfortable and effective you become. Every EHS professional needs to start that journey now.” – Julie --------- Time Stamps 01:02 Introducing Guests and Setting the Stage 02:54 How EHS Teams Are Using AI Today 06:09 Practical Applications and Early Wins in Tech 09:40 Regulatory Research and Policy Challenges 15:23 Impacts of AI on the Workforce 20:26 New Skills and Mindsets for EHS Professionals 26:28 Benefits, Risks, and Emerging Industry Practices 30:26 Looking Ahead: The Future of AI in EHS --------- Sponsor copy Rethinking EHS is brought to you by the Inogen Alliance. Inogen Alliance is a global network of 70+ companies providing environment, health, safety and sustainability services working together to provide one point of contact to guide multinational organizations to meet their global commitments locally. Visit http://www.inogenalliance.com/ to learn more. --------- Links Inogenalliance.com/resources Inogenalliance.com/podcast Angie on LinkedIn: https://www.linkedin.com/in/angeliquedickson/ Charlotte on LinkedIn: https://www.linkedin.com/in/charlotte-buffoni-a42b9629/ Julie on LinkedIn: https://www.linkedin.com/in/julie-kreger-king/ Karl on LinkedIn: https://www.linkedin.com/in/karlhuntzicker/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This week, we talk about how tariffs, sanctions and geopolitical uncertainty disrupt global supply chains, and how companies can improve visibility, ensure compliance and build resilient, de-risked global trade operationsDownload the episode transcript===== In this episode, we unpack how tariffs, sanctions, regulations and geopolitical tensions are reshaping global trade and supply chains. We explore the role of data and technology in managing risk, improving compliance, and designing more resilient global networks for the future ===== Guest: Kevin McCollom, Vice President of Go to Market, ArchLynkKevin McCollom is an experienced enterprise software leader with a long track record in ERP, finance, and global trade. He previously served as Global VP for SAP Cloud ERP and Finance Lines of Business and held strategic leadership roles across SAP's Finance and Risk organization. He now serves as Vice President of Go to Market (GTM) at ArchLynk, helping guide global supply chain and trade solution strategy.Guest: Nilesh Shimpi, Associate Director, ArchLynkNilesh Shimpi is an accomplished solution architect with extensive experience in global trade and supply chain management. He has successfully led numerous projects involving SAP Global Trade Services. Currently, he serves as the Associate Director at ArchLynk, where he plays a key role in guiding the development of global supply chain and trade practices.Guest: Thomas Frenehard, Senior Manager, SAPThomas is Senior Manager within the Governance, Risk, and Compliance Product Marketing team at SAP where he focuses on International Trade Compliance and Enterprise Risk and Compliance topics. He is also a regular contributor on social media (SAP GRC Tuesdays & LinkedIn) and presenter at various SAP and non-SAP conferences on GRC matters.Host 1: Richard HowellsRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.===== Show Links:Supply Chain Management: SAP Supply Chain Management SAP Insights: Supply Chain https://archlynk.com/Follow Us on Social Media : Richard Howells: LinkedInSAP Digital Supply Chain: LinkedIn Please give us a like, share, and subscribe to stay up-to-date on future episodes! ===== Chapters: 00:00:00: Intro00:01:00: Guest introduction00:02:19: How tariffs, sanctions, and regulations are reshaping supply chains00:08:40 What risks are companies facing from an operational perspective? 00:12:27: How are companies turning these challenges into opportunities?00:15:53: Role of technology and data in managing global trade00:18:26: What should leaders prioritize to stay ahead of the global trade risks 00:20:39 What's the future of the supply chain?00:22:24: Outro
Get your tickets here: https://luma.com/83fj2zkcTechish is coming off the timeline and onto the stage.Join us for a live recording of Techish, the podcast where tech meets culture, money meets meaning, and nothing is off-limits. Hosted by founders and investors Michael Berhane and Abadesi Osunsade, Techish breaks down the biggest stories in tech, business, and culture with insight, humour, and zero corporate fluff.This isn't a panel.This isn't a keynote.This is a conversation. Live, honest, and interactive.Expect sharp takes on what's really happening in tech right now, cultural commentary you won't hear on Bloomberg, and the kind of audience energy that turns a podcast into a moment.What to ExpectA live, unfiltered Techish recordingSmart breakdowns of the biggest tech and culture stories right nowLaughs, hot takes, and side-eyesAudience Q&A and participationAn intimate crowd of people building, investing, and working in techWhether you are a founder, operator, investor, creative, or a tech professional or employee looking to better understand the industry you work in, this is your room.The hosts: Abadesi OsunsadeCEO of Hustle Crew and an award-winning social entrepreneur and VC scout. A seasoned tech leader, Abadesi previously served as a Global VP and held pivotal roles at Amazon, Product Hunt, and Brandwatch. An author and speaker, she is a leading voice in building inclusive tech ecosystems and mentoring the next generation of founders.Michael BerhaneAward-winning CEO of POCIT. An MSc Computer Science graduate and founding engineer at Urban Massage, Michael is a former software engineer turned entrepreneur. He is a Venture Scout for Zeal Capital and a Bloomsbury-shortlisted writer currently working on his debut novel.Tickets here: https://luma.com/83fj2zkcSupport the show————————————————————Get tickets to our live show here [Feb 25th London]: https://luma.com/83fj2zkc ———————————————————— Join our Patreon for extra-long episodes and ad-free content: https://www.patreon.com/techish Watch us on YouTube: https://www.youtube.com/@techishpod/Advertise on Techish: https://goo.gl/forms/MY0F79gkRG6Jp8dJ2———————————————————— Stay in touch with the hashtag #Techishhttps://www.instagram.com/techishpod/https://www.instagram.com/abadesi/https://www.instagram.com/michaelberhane_/ https://www.instagram.com/hustlecrewlive/https://www.instagram.com/pocintech/Email us at techishpod@gmail.com
Send us a textWe sit down with April Whitson, Global VP of HR for ABB and author of The Stay Challenge, to unpack seven leadership regrets and how intentional habits prevent them. From regrettable retention to culture drift, we share practical moves that raise standards, protect trust, and improve results.• work–life integration replacing identity-through-work• regrettable retention and the cost of keeping disengagement• silent complicity and fear of conflict• asking for and giving useful feedback• missed growth through lack of stretch assignments• intentional leadership over adding more tasks• values as observable behaviors, not posters• clarifying purpose and aligning with company values• team-level culture shaped by daily leader habits• emotional blind spots and practical EQ• decision drift and timely hard calls• burnout betrayal and modeling healthy limits• culture drift and keeping hands on the wheelHighly suggest you get her book, The Stay Challenge, and subscribe to her newsletter. Follow April on LinkedIn for updates on the Intent2Lead app launching by April 1. Support the showI ♥ my podcast host @Buzzsprout. This link will get us both a $20 credit if you upgrade! https://www.buzzsprout.com/?referrer_id=1087190 The Scott Townsend Show Merchandise https://teespring.com/stores/tsts-2Resources and Links--------------------------------------------My contact info:LinkedIn https://bit.ly/2ZZ4qweTwitter https://bit.ly/3enLDQaFacebook https://bit.ly/2Od4ItOInstagram https://bit.ly/2ClncWlSend me a text: 918-397-0327Executive Producer: Ben TownsendCreative Consultant: Matthew Blue TownsendShot with a 1080P Webcam with Microphone, https://amzn.to/32gfgAuSamson Technologies Q2U USB/XLR Dynamic Microphone Recording and Podcasting Pack https://amzn.to/3TIbACeVoice Actor: Britney McCulloughLogo by Angie Jordan https://blog.angiejordan.com/contact/Theme Song by Androzguitar https://www.fiverr.com/inbox/androzguitar
From a landfill site in rural Vermont to helping protect more than 2 million employees at Walmart, Wendy Brant's safety journey is anything but ordinary. In this episode of My Big Safety Challenge, the former Global VP of EHS Compliance at Walmart shares how “heat experiences,” strong relationships, and saying “I don't know—yet” shaped her leadership style.We talk confidence, mentorship (up, down, and sideways), navigating massive scale, and why clarity matters when one-in-a-million risks happen twice a day. Packed with real-world lessons, career wisdom, and honest insights, this episode is a must-listen for safety leaders at any stage.
Step Into the Blue: How Bombay Sapphire Is Reframing Gin for Right NowLegacy brands don't stay relevant by standing still—and Bombay Sapphire is proof. On this episode of Brand Insider, host Kate Terhune sat down with Natasha Curtin, Global VP of Bombay Sapphire, to unpack the brand's latest platform, Step Into the Blue.The campaign taps into what consumers want right now: moments of pause, presence, and escape. Anchored by the brand's iconic blue bottle, Step Into the Blue reframes gin as an invitation to slow down—not just something to sip, but something to experience.That thinking carries through to how the brand shows up in the world, from immersive activations to culture-forward partnerships like the E1 World Championship, the first all-electric powerboat racing series. This brand isn't pushing marketing out simply to be seen—it's about upholding standards of taste and style.Tune in to hear firsthand how Bombay Sapphire is proving that legacy status doesn't preclude brands from playing in culturally relevant spaces.
As we start a new year, the cybersecurity threat landscape is evolving faster than most organizations can track, let alone defend. AI-powered predator bots that never sleep, an explosion of API traffic, and autonomous agents operating at machine speed are quietly reshaping the rules of engagement. In this, our annual predictions episode of the Thales Security Sessions podcast, Tim Chang, Global VP & GM of Application Security at Thales, delivers a clear warning: yesterday's perimeter-based thinking is no longer enough. To survive what's coming next, organizations must embrace a “security anywhere” mindset: one that delivers visibility, control, and protection wherever applications, data, and AI actually live.
In this episode of Plugged In, host Chuck Hanna sits down with Kevin Rabinovitch, Global VP of Sustainability at Mars, to discuss the company's journey toward maintaining their environmental goals, with a special focus on Scope 3 emissions. The conversation covers insights from Rabinovitch's 31-year career at Mars, the evolution of their strategy, how it's integrated into business operations, and the challenges and opportunities of driving change across a global supply chain. Whether it's data systems, supplier engagement, renewable energy, or emerging technologies, this episode includes many insights for those looking to improve their Scope 3 strategy. Embedding sustainability into your business strategy (02:30) Discovering where sustainability objectives meet daily decisions (4:04) Why Mars prioritized Scope 3 emissions (09:36) Meeting challenges in aggregating data across the business and supply chain (12:26) Supplier engagement, estimation philosophy, and more (16:59) Driving efficiency, motivation, and business value (17:39) Tactics for adapting to different markets and risk appetites in renewable energy (23:42) Advice for those starting their own journey in the industry (44:12) For full episode show notes, click here. Connect with Kevin Rabinovitch On LinkedIn Kevin Rabinovitch is the Global VP Sustainability for Mars, Incorporated. In his role, he leads the Performance Acceleration and Shared Services team supporting the Mars Sustainable in A Generation Plan. Spanning the entirety of Mars' global sustainability impacts, Performance Acceleration focuses on creating new business capabilities and reengineering to accelerate and more efficiently deliver the SiG Plan. Shared Services leverages the global scale and power of Mars to support the segments of Petcare, Snacking and Food & Nutrition on subjects such as a global portfolio of renewable energy, sustainability data systems & tools, carbon removal projects and the Mars Sustainable Investment Fund. Externally, among other roles, Kevin sits on the Board of the Livelihoods Carbon Fund 3, teaches Business & Sustainability at Virginia Tech and Georgetown University and frequently speaks externally on behalf of Mars' sustainability program. He has been with Mars for 31 years, 18 years in sustainability, having helped start Mars' program and the first 13 years in R&D functions of multiple Mars business segments in the U.S. and Europe, specializing in technology development, scale-up, and intellectual property. Connect with Mars, Inc. Follow Mars on LinkedIn Follow Kevin Rabinovitch on LinkedIn Connect with Constellation Follow Constellation on LinkedIn Follow Chuck Hanna on LinkedIn Follow Abhinav Krishna on LinkedIn Learn more about Constellation sustainability solutions. Connect with Smart Energy Decisions Smart Energy Decisions Follow us on LinkedIn Subscribe to Smart Energy Voices on Apple Podcasts, Google Podcasts, Android, Spotify, Stitcher, TuneIn Radio, aCast, PlayerFM, iHeart Radio. If you're interested in participating in the next Smart Energy Decisions Event, visit smartenergydecisions.com or email our Community Development team at attend@smartenergydecisions.com.
In this powerful episode of Women Lead, host Nadia Koski sits down with Shazia Ginai, Global VP of Consulting at Lumen Research and founder of Exhale Expand, to explore a career journey defined by courage, reinvention, and deep authenticity. Trained in science and shaped by lived experience, Shazia shares how she carved a path into global leadership while staying grounded in holistic wellbeing and purpose-driven growth.Together, they unpack the realities of navigating toxic workplace cultures, the pivotal moments that pushed Shazia to define her work on her own terms, and how advocating for women's health—especially endometriosis—became both a personal mission and a systemic call to action.Shazia also opens up about the transformative power of yoga, breathwork, and nervous system regulation in leadership, and why building a supportive community of women has been essential to her resilience and confidence. Her mantra, “I am unapologetic about what I want,” becomes a throughline in this conversation, offering a roadmap for women who want to negotiate for more choice, freedom, autonomy, and balance in their careers.Listeners will walk away with insights on how workplace culture shapes leadership, why self-trust and embodiment matter, and how to advocate for yourself and for others with clarity and courage.In this episode, you'll learn:How to recognize the impact of workplace culture on your personal and professional growth, and what authentic leadership can look like even in environments that don't nurture it.Why holistic growth matters, and how practices like yoga, breathwork, and self-awareness can strengthen your leadership presence and decision-making.What it truly means to advocate—for yourself, for women's health, and for your community—and how connection and support can empower you to be unapologetically confident.This conversation is a reflection on self-trust, inner grounding, and the power of taking a breath—literally and figuratively.Produced and Hosted by Nadia KoskiEngineered by Phil McDowell / YUNEGet in touch with us ontact the show at womenleadpodcast@the-digital-distillery.com or go to the website.Find us on LinkedIn & Instagram.
How do Product-Led Growth (PLG) and Sales-Led Growth (SLG) actually work together…instead of competing against each other? In this Marketingland 2025 session, ClickUp's COO Gaurav Agarwal and Global VP of Marketing Kyle Coleman break down why the “PLG vs. SLG” debate is a false dichotomy, and how the most successful companies blend both to drive real revenue impact. From navigating budget decisions to building demand, delivering intuitive product experiences, and integrating AI in ways that actually help (instead of over-promising), they dig into the mechanics of modern growth engines. And, should incremental ROI really be your real north star? If you're building, optimizing, or scaling a modern GTM engine, this conversation is for YOU. Optimizely helps thousands of brands create, personalize, and optimize exceptional digital experiences. See how Optimizely Opal, our AI agent orchestration platform, automates real marketing work and helps teams scale their impact at https://www.optimizely.com/ai/?utm_campaign=PS-GL-11-2025-MARKETING-MILLENNIALS-PODCAST&utm_medium=cpc&utm_source=marketingmillennials&utm_content=opal-agent-orchestration Follow Gaurav: LinkedIn: https://www.linkedin.com/in/gauravragarwal/ Follow Kyle: LinkedIn: https://www.linkedin.com/in/kyletcoleman/ Sign up for The Marketing Millennials newsletter: https://themarketingmillennials.com/ Daniel is a Workweek friend, working to produce amazing podcasts. To find out more, visit: https://workweek.com/
Download our “Tell a Better Story, Win Better Clients” E-book at https://working-towards.com/Bill Price is one of the most influential minds in customer experience — and he joined us to break down how AI is transforming CX, why 88 percent of customers never complain, and how companies can finally eliminate friction at scale.Bill was Amazon's first Global VP of Customer Service, where he helped build the customer-centric philosophy that powered Amazon's explosive early growth. Today he runs Driva Solutions and is the Founder & CEO of Intendra AI, a CX analytics platform that identifies intents, reduces operational drag, and uncovers the “silent sufferers” who quietly churn without ever contacting support.In this conversation, Bill shares insights on:• The real story of Amazon's early customer-centric culture• Why “the best service is no service”• How large language models are rewriting the rules of customer service• The 88 percent of customers who never complain — and how to find them• Why first-contact resolution is now misleading• How companies across hospitality, banking, ecommerce, and B2B services can proactively fix hidden friction• What Intendra AI is building today and where CX is going nextBill is also the author of four must-read books on CX:• The Best Service Is No Service• Your Customer Rules!• The Frictionless Organization• Zero Complaints⸻Guest LinksIntendra AIhttps://www.intendra.ai/Driva Solutionshttps://drivasolutions.com/Bill Price on LinkedInhttps://www.linkedin.com/in/bill-price-drivasolutions/Bill's Bookshttps://www.amazon.com/stores/author/B001JSHFSM/allbooks?ingress=0&visitId=a36f7561-fb02-460d-a0ea-ad2cd221d6a4&ccs_id=98438664-2c15-4575-8e8d-dfaa695e3bbd
Buick and GMC Global VP Jaclyn McQuaid joins the podcast. Plus, Matt's Porsche quest continues.See omnystudio.com/listener for privacy information.
Informed buyers believe they don't need sellers - and in many cases, they're right. In this episode, Sarah Branfman, Global VP of ISV Sales & GTM at Databricks, explains how buying behavior has fundamentally shifted, why traditional selling fails in complex B2B sales, and what elite sellers must do to create value buyers can't get on their own. Explore more insights: www.globalperformancegroup.com Timestamps: 00:00 – “We don't need a rep anymore.” The hard truth 02:45 – From ballerina to VP: Sarah's nonlinear career path 06:18 – The rise of the informed buyer in complex B2B sales 09:40 – How modern buyers want to buy (and why sellers resist it) 12:52 – Comfort-zone selling and losing deals you could have won 18:10 – Value-based selling, decision-making psychology, and the cost of inaction 20:55 – Ruthless qualification vs. the hope-based pipeline 26:30 – Discovery never ends: re-qualifying through the buying journey 29:02 – Provocative questioning and generating unconsidered needs 33:40 – The 3 traits of elite sellers: drive, curiosity, coachability Modern selling isn't about pressure — it's about enabling informed decision-making through sharper sales discovery, stronger sales enablement, and real business insight. In this episode, Harry Kendlbacher sits down with Sarah, to explore the mindsets and behaviors top sellers use to stay relevant and win in today's complex B2B landscape. You'll learn: – Why buyers feel they don't need sellers – How to win them back with insight-driven conversations – How elite sellers qualify and re-qualify throughout the buying journey – How decision-making psychology and cost of inaction shape urgency Key Takeaways: • Buyers aren't distrustful — they're independent. Sellers must add value beyond what buyers can research or ask AI. • In complex B2B sales, discovery and qualification never end — every new stakeholder resets the process. • The cost of inaction is often a stronger driver of urgency than ROI. • Value-based selling works only when sellers provoke new insights buyers haven't considered. • Elite sellers share three traits: relentless drive, deep curiosity, and coachability. About Guest: Sarah Branfman is the Global VP of ISV Sales & Go-To-Market at Databricks, where she leads strategic partnerships with the world's leading software and data companies. With deep experience in hyper-growth environments like MongoDB and Databricks, Sarah brings a modern, practical perspective on selling to the informed buyer in complex B2B environments. Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarahbranfman/ If this episode sparked new thinking, share it with your team. Subscribe for weekly insights on modern selling, leadership, and performance. Explore more at www.globalperformancegroup.com
How can travel managers move from enforcing rules to driving strategy?In this episode of the SAP Concur Conversations podcast, host and Global VP of Customer Advisory at Concur, Jeanne Dion, chats with Chloe Carver, Head of Corporate Travel Consulting at Acquis Consulting Group, about how to build a traveler-centric travel program that empowers employees, simplifies compliance, and drives business value.Join the conversation to learn how to design policies that guide behavior (not police it), turn implementation into transformation, and measure success beyond savings. Whether you're modernizing your travel program or proving its value to leadership, this episode is packed with practical steps and inspiring ideas for creating a smarter, more human-centered travel experience. Hosted on Acast. See acast.com/privacy for more information.
Download our “Tell a Better Story, Win Better Clients” E-book at https://working-towards.com/Dr. Jay Luis Aguilar is the Global VP of Business Development at Chance Rides (https://www.chancerides.com/) — the legendary U.S. manufacturer behind rollercoasters, carousels, observation wheels, trains and immersive rides found in Six Flags, Universal, SeaWorld, Area15 Las Vegas and more.In this episode, Jay shares: • How he turned his childhood dream of designing amusement rides into reality • The surprising way theme parks, zoos & cities actually BUY rides • The creative process behind post-apocalyptic carousels & live Minion rides • The future of ride design • His personal obsession with Ironman triathlons & intentional livingIf you've ever wondered how the rides you love are actually created, funded, sold, and brought to life — this is an INSANE behind-the-scenes look you won't find anywhere else.LinkedIn: https://www.linkedin.com/in/jayluisaguilar/Website: https://www.chancerides.com/
How can construction finally break free from silos and unlock the full power of connected data? Recorded live at Autodesk University 2025 in Nashville, this conversation with Lalith Subramanian, Global VP of Product & Engineering, explores the future of an end-to-end industry cloud — where design, preconstruction, and operations all work from the same living data. Lalith shares insights on creating trust in AI, practical collaboration frameworks, and how selective data sharing is redefining what's possible for teams across the built environment.
Are your strongest, most energetic leaders secretly drowning? In this powerful episode of Connected Leadership Bytes, Andy goes into the archives for a conversation that is more relevant today than ever before. He revisits the very first episode of the podcast, featuring two senior corporate leaders who appeared to have it all—until they didn't. This isn't just another talk on mental health; it's a raw, honest look inside the minds of high-achievers who hit rock bottom. Discover why the "brighter the light, the darker the shadow," and why the people you least expect are often the most vulnerable. Our guests, Jeff McDonald, former Global VP of HR for Unilever, and Perry Burton, Head of People and Culture at Grant Thornton, share their deeply personal stories. They shatter the myth that leadership is about invincibility and expose the performative wellness trap—where "bananas in the canteen" and a single "wellbeing week" replace genuine, strategic investment in people's health. Listen to learn how to transform your organisation's culture from one that diminishes its people to one that enhances their lives, making health the ultimate driver of performance. Key Takeaways The Brightest Lights Cast the Darkest Shadows: High-performers and seemingly energetic, positive leaders are often exceptionally good at masking their internal struggles. Vulnerability is a Leadership Superpower: When leaders share their own struggles, it normalises the conversation, reduces stigma, and creates a culture where it's safe for others to ask for help. Health is a Performance Driver, Not a Perk: The energy of your people is your most critical asset. Asking for Help Isn't Giving Up; It's Refusing To: Seeking support is an act of strength and control, demonstrating a commitment to recovery and getting back on track. Actionable Insights Conduct a "Wellness Audit": As a leader, critically evaluate your company's efforts. Are you just offering perks (the "bananas in the canteen"), or are you actively changing workloads, management styles, and communication to genuinely reduce stress and enhance energy. Schedule Your Own "Self-Compassion" Block: You cannot pour from an empty glass. Block out 30 minutes in your calendar this week for a non-work activity you will not move (e.g., a walk without your phone, reading, listening to music). SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Geoff McDonald : Website |LinkedIn | Connect with Perry Burton: Website |LinkedIn | The Financial Times Guide to Mentoring Connected Leadership Gold: Geoff McDonald and Perry Burton
Welcome back to the EUCVC Summit Talks, where we bring you candid conversations with Europe's leading founders, corporate leaders, and investors shaping the future of venture collaboration.In this episode, Anne C. Fleischer, Global VP of Consumer Engagement and New Business Models at Novo Nordisk, joins Henrijette Richter, Managing Partner at Sofinnova Partners, for a conversation on the future of health innovation.Together they explore how corporates and VCs are driving the next wave of digital health, the role of AI in transforming patient care, and what it takes to turn breakthrough science into scalable business models.
Voices of Search // A Search Engine Optimization (SEO) & Content Marketing Podcast
AI search referrals to US retail sites surged 1,300% during the 2024 holiday season. AJ Ghergich, Global VP at Botify, brings enterprise-level expertise in helping major retailers navigate the shift from keyword-based discovery to conversational AI interfaces that now serve as the primary gateway to brands. The discussion covers three critical implementation frameworks: establishing proper bot identification and crawling infrastructure to ensure AI systems can render and index retail content, implementing enhanced product feed optimization with structured data to improve AI reasoning capabilities, and developing intent mapping strategies that go beyond basic transactional categorization to align with customer journey touchpoints across conversational search experiences.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
About This EpisodeDaniel Ziv, Global VP of AI and Analytics at Verint, reveals why experienced executives are making their worst decisions in decades—and how AI analytics is rewriting the rules of business intelligence. Learn the two critical frameworks that separate AI winners from losers, and why the biggest risk isn't picking the wrong technology—it's doing nothing at all.Guest BioDaniel Ziv leads AI and analytics product management and go-to-market strategy at Verint, where he helps global enterprises transform customer experience through data-driven decision-making. With two decades in the analytics space, Daniel has witnessed firsthand how AI is fundamentally changing what's possible in customer insights.Key Timestamps[00:00] - Why change is happening faster than ever before[03:04] - The Macro vs. Micro Analytics Framework explained[06:19] - Two flawed decision-making patterns destroying value[09:20] - Real ROI: $80M saved, $10M found in 48 hours[15:32] - Generative AI vs. Agentic AI: What's the difference?[21:03] - The hybrid cloud advantage (why on-prem isn't dead)[26:35] - Common misconceptions about Verint[28:49] - Daniel's advice for making AI decisions today[32:17] - Final thoughts: "Ride the dragon"Key TakeawaysThe Two Fatal Mistakes:Gut-based decisions without data - Your experience is becoming less reliable as change acceleratesAnalysis paralysis - Waiting weeks for insights while competitors move in hoursThe Macro-Micro Framework:Macro Analytics: Understand patterns across ALL interactions (the 30,000-foot view)Micro Analytics: Apply insights to individual interactions in real-timeCompanies that excel at both create significant competitive advantageReal Results:Large telecom: $80M saved + 11% sales increaseTypical deployment: $5-10M in insights found within 1-2 daysUK financial services: $5M additional revenue from loan process improvementsEnergy supplier: $2M saved through increased agent capacityGenerative → Agentic Evolution:Generative AI responds to prompts (you ask, it answers)Agentic AI breaks down goals and executes multi-step workflows autonomouslyExample: Genie Bot evolved from answering questions to analyzing, quantifying, and exporting results automaticallyAction Items for ListenersAudit your decision-making speed - Are you making gut calls or waiting too long for data?Identify one quick-win AI deployment - What could you turn on this week without changing infrastructure?Evaluate your analytics gaps - Do you have macro insights, micro operationalization, or both?Test before scaling - Start with 300 users, validate, then scale to 30,000Connect with Daniel - Reach out on LinkedIn to discuss your specific use caseConnect With Daniel ZivLinkedIn: https://www.linkedin.com/in/dziv1/About the Host Maribel Lopez brings decades of technology industry analysis experience, helping business leaders cut through hype to understand what actually works in AI, cloud, and digital transformation. https://www.linkedin.com/in/maribellopez/Subscribe & FollowIf you found this conversation valuable, subscribe for more deep dives with AI leaders who are actually deploying this technology and seeing real business results.Tags: #AI #Analytics #CustomerExperience #GenAI #AgenticAI #BusinessIntelligence #CXAutomation #DataDriven #DigitalTransformation #Verint
Lead generation isn't dead — it's evolving. In this episode of the B2B Sales Trends Podcast, Harry Kendlbacher sits down with Robert Karpovich, Global VP of Sales and Operations at Pharos IQ, to unpack how SDRs can cut through digital noise, build real conversations, and become the 2% that buyers actually remember.
In this episode of The Speed of Culture, Matt Britton sits down with Aleco Azqueta, Global VP of Marketing at Grey Goose Vodka, to explore how a brand rooted in French luxury has built cultural currency at the US Open, created enduring consumer rituals, and reframed time itself as modern luxury. Aleco explains why brand fit matters more than fame, how experiential activations beat passive impressions, and why young marketers need to stop “chopping wood” and start “sharpening the axe.”Follow Suzy on Twitter: @AskSuzyBizFollow Aleco Azqueta on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.
AI isn't just buzz — it's about to unleash 2,142 zettabytes of data (yep, that's all the sand on all the beaches… times 2,142
Send us a textIn this energizing episode of the Joey Pinz Discipline Conversations podcast, Joey talks with Scott Barlow, Global VP of MSP and Cloud at Sophos, about how MSPs are becoming the true frontline of cybersecurity—and what vendors must do to support them.
Rob Smith, Global VP of Tech at OSF Digital, is with us to discuss the innovative concept of agentic commerce. This episode delves into how AI is reshaping customer experiences, highlighting OSF Digital's partnership with Salesforce to push boundaries in the retail space. From the bold move to overhaul their chatbot with an AI agent to the challenges and opportunities presented by AI in e-commerce, Rob offers insights into how platforms like Amazon and Shopify are adapting to these changes. Learn about the critical role of business analysis and automation in leveraging AI effectively and explore success stories from brands like North Collective and Absa Bank, which demonstrate AI's potential to enhance customer interactions and generate revenue. Show Highlights: The partnership between OSF and Salesforce Examination of emerging trends in e-commerce The importance of business analysis and process optimization for successful AI integration AI's potential to enhance commerce at every touchpoint, including customer service, product returns, and personalized consumer experiences The necessity for brands to quickly adapt to AI advancements to remain competitive in the fast-paced digital commerce landscape Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Rob Smith: LinkedIn - https://www.linkedin.com/in/robdsmith/ | OSF Digital - https://www.linkedin.com/company/osf-digital/ Learn more about Agentforce for Commerce: https://www.salesforce.com/commerce/ai/ Join the Commerce Cloud Community Unofficial Slack: https://sforce.co/commercecrew *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
In this episode of Shift Happens, host Jeff Edwards sits down with Stephen Tessitore, Cisco's Global VP of Partner Marketing, to explore the “accidental” yet ambitious journey from sales to leading global partner marketing. Stephen shares how today's marketing is being reshaped by AI, hyper-personalization, and brand differentiation — and why the Cisco 360 Partner Program represents the biggest shift (and opportunity) in partner programs in 20+ years. From building authentic brands to balancing AI efficiency with human connection, this conversation offers practical insights for partners navigating change and rethinking their value in the market.
In this episode, Michael Escalante, former Global Vice President of Hilton's Center of Operational Excellence, shares how his team delivered 6–12% savings on labor across more than 600 hotels, while improving both guest service and employee satisfaction. Michael explains the methodology behind Hilton's approach: observing processes instead of people, quantifying human behavior, and modeling work as a function of volume. He also shares how Hilton overcame the hardest part -- change management -- by building transparency, securing buy-in from teams and unions, and creating a culture of efficiency with technology.Also see: Labor, Leadership & Leveling Up: How Michael Escalante Went from Aerospace Engineer to Hilton's Global VP of Operational Excellence A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
In this episode, Wendy Liebmann talks to Amanda Coussoule, Chief Customer Officer at Kenvue, Marla Fielder, Health & Wellness Leader at Kroger and Sharon Glass, Global VP, OTC & Pharma at InMarket, about how to transform organizations in challenging retail times. They discuss:Knowing when to use “soft” or “hard” influence to move organizations to changeThe importance of situational awareness and emotional intelligence as AI grows How, in today's fast moving retail environment, it is essential to get out of the office, to engage with consumers, shoppers and colleagues in real time, to create more human engagement, and be ever curiousThe need to be transparent, to provide history and context when making significant changesHow to engage younger generations: when to say, “just do it” and when to be more empathetic The importance of being consistent and authentic – with colleagues and partners – in times of dramatic changeSend us a textVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!
In this episode of Learning for Good, we explore how nonprofit leaders can navigate the complexities of global teams with guest Dr. Lori Beyar, Global VP of Strategy & Organizational Development at Cru. If your nonprofit is scaling across borders, or even just managing diverse teams, you'll want to hear this conversation on nonprofit leadership development, building trust, and creating high-performing multicultural teams.We dive deep into how to build a foundation for consistent performance across teams by cultivating awareness, acceptance, and appreciation. ▶️ Leading Across Borders? How to Build High-Performing Nonprofit Teams Anywhere in the World ▶️ Key Points:01:20 Miscommunication at work often starts with mismatched expectations03:18 Meet Dr. Lori Beyar and her global leadership development work05:52 Lori's unexpected path to executive coaching08:35 Key principles for building trust across cultures12:30 The 3 A's: Awareness, Acceptance, Appreciation21:08 Identifying the difference between the result and the path to result26:05 Advice for nonprofit leaders working across culturesResources from this episode:The Culture Map by Erin MeyerJoin the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you're listening on Apple Podcasts or Spotify, follow and leave a review!