Hospitality, M.D.

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Welcome to Hospitality, M.D. where we believe that hospitality is everyone's business! Join us each week where we discuss what is important to us in the service world, have amazing guest speakers across many different businesses and much more!

Hospitality, M.D.


    • Jan 17, 2023 LATEST EPISODE
    • every other week NEW EPISODES
    • 51m AVG DURATION
    • 114 EPISODES

    4.8 from 53 ratings Listeners of Hospitality, M.D. that love the show mention: hospitality industry, hoteliers, kyle, gentlemen, really enjoyed, great interviews, keep up the great work, valuable, love love, great content, quality, fantastic, business, great show, wonderful, inspiring, guests, informative, definitely, highly recommend.



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    Latest episodes from Hospitality, M.D.

    The PM Shift: Secrets Hotels Don't Want You To Know - Live Stream Reaction

    Play Episode Listen Later Jan 17, 2023 65:23


    This episode was streamed and recorded LIVE on YouTube and LinkedIn! Tom and Greg reacted to a YouTube shorts video regarding Secrets that Hotels Don't Want Guests to Know. We debunked her secrets and gave some secrets of our own! Be sure to subscribe to our YouTube channel to join in on the conversation LIVE every Tuesday and Thursday at 8:30pm Central. www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    How Toxic Positivity Leads to BURNOUT with Josh Schreib

    Play Episode Listen Later Jan 13, 2023 61:26


    Leaving Hospitality? The constant pressure to present oneself in a positive light and the expectation to always be "on" and productive can be overwhelming and lead to feelings of inadequacy and burnout. The constant sharing of success stories and positive experiences can create a sense of unrealistic expectations and a pressure to constantly achieve more, leading to burnout. Toxic positivity leads lack of empathy and understanding for others who may be going through a difficult time, creating a culture of invalidation and dismissiveness towards negative emotions. Be sure to catch our live show The PM Shift on Tuesdays and Thursdays on YouTube! www.solo.to/hospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    Top 10 Reasons to Stay at a Hotel Instead of a Vacation Rental - The PM Shift 1.10.23

    Play Episode Listen Later Jan 11, 2023 71:04


    Here is our live stream discussion on the top 10 reasons to stay at a hotel instead of a vacation rental on your next trip. From luxurious amenities to around-the-clock service, hotels offer a level of convenience and comfort that vacation rentals simply can't match. Plus, with so many hotels to choose from, you can find the perfect fit for your budget and travel style. Don't miss out on the benefits of staying at a hotel on your next vacation. Be sure to tune in every Tuesday and Thursday at 8:30pm Central on YouTube and LinkedIn for our Live Show: The PM Shift with HospitalityMD. www.solo.to/hospitalitymd That's That (Sting) by Twin Musicom is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/... Artist: http://www.twinmusicom.org/ --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    10 Customer Service Predictions for the New Year by Shep Hyken | Reaction Podcast

    Play Episode Listen Later Jan 6, 2023 56:22


    In this episode, we discuss an article that makes predictions about the future of customer service. The article suggests that customers will become more demanding, companies will prioritize their employees, customer expectations of good service will rise, personalization will become more individualized, some companies will make budget cuts in the wrong areas, phone support is still important, self-service options are growing in popularity, brands will increasingly stand for important causes, customers will prioritize doing business with companies they trust, and customer support will become a key source of revenue. Tune in to hear our thoughts on these predictions and how they might impact the way businesses approach customer service. --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    Lessons from the Hotel Industry: Franchise Ownership and Management Keynote Speech College of Dupage

    Play Episode Listen Later Dec 28, 2022 101:02


    Welcome back to HospitalityMD. Kyle was invited back the speak to students in the hospitality program at the College of Dupage in Illinois. Here he speaks about lessons learned in the hotel industry regarding Franchise Ownership and Management. Kyle talks about a recent experience at a hotel. Kyle mentions Dylan, the hotel manager, and praises his abilities. Kyle recommends getting involved with the hotel, as it is a great learning opportunity. Kyle discusses their first experience speaking at the college and how they want to elevate their current talk. Kyle explains that a hotel is a real estate asset with owners and a management company. The management company is responsible for running the hotel and is paid a percentage of the hotel's revenues. The management company is also incentivized based on the hotel's profits. Kyle discusses the difference between a franchise and a chain hotel. In a franchise, the hotel owner pays a fee and receives support and branding from the franchise company. The franchise company has no ownership in the hotel, but benefits from its success. In a chain hotel, the company owns all the hotels and the management company works for the company. Kyle discusses the benefits of a franchise for the hotel owner, including support and a recognizable brand. Kyle also discusses the benefits of a franchise for the franchise company, including profits from the hotel's success. Kyle encourages the audience to think about what type of hotel ownership and management model would be best for them. Kyle concludes by reiterating the importance of doing a good job in order to attract repeat customers and positive word-of-mouth. Be sure to check out our live show, the PM Shift on Tuesday and Thursdays on YouTube and LinkedIn --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The Nightfood Episode

    Play Episode Listen Later Dec 12, 2022 47:47


    In this episode of HospitalityMD, hosts Greg and Tom sit down with special guest Sean Folkson, CEO of Nightfoods, to discuss the latest trend in the hospitality industry: sleep-friendly snacks. Sean shares his insights and expertise on this growing market, and the three discuss the potential benefits of offering sleep-friendly options to guests. Whether you're a hospitality professional looking for the next big trend, or simply want to learn about how to improve your sleep, this episode has something for everyone! --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The PM Shift by HospitalityMD 11.3.22

    Play Episode Listen Later Nov 4, 2022 60:33


    Welcome back to the PM Shift! Be sure to join us live on YouTube every Sunday, Tuesday and Thursday at 8:30 PM Central www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    Hotel Design 101 with KTGY Simeone Deary Design Group

    Play Episode Listen Later Oct 31, 2022 64:19


    HospitalityMD is pleased to welcome KTGY Simeone Deary Design Group principals, Lisa and Gina, to the show! Lisa and Gina are known internationally for their hospitality design expertise. Based locally in Chicago, the firm has provided world class design to all corners of the world. Lisa and Gina have been design industry disruptors, with focus on feeling and design over all else. You may know them by their work, with designs of landmark hotels such as London House Chicago, Waldorf Astoria or Marriott Marquis Chicago. This episode was a pleasure to host, with many topics remaining, we hope to welcome KTGY back to the show again for round 2!! https://ktgy.com/ www.solo.to/HospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The PM Shift with The Wise Pineapple Christine Trippi 10/25/2022

    Play Episode Listen Later Oct 26, 2022 61:55


    Hello and welcome back to The PM Shift by HospitalityMD, hospitality's only evening live show. This episode features the wonderful Christine Trippi of The Wise Pineapple. Join us as we laugh through our technical difficulties and learn knowledge bombs from Christine. Head over to www.thewisepineapple.com to stay up to date with Christine's weekly newsletter and to learn more about The Crown Society. Be sure to subscribe to us on YouTube and turn on notifications so you never miss a live show! www.youtube.com/c/hospitalitymd Donate to Gamers Outreach here: https://donate.tiltify.com/@gregfreg/hospitalitymd2022 and be sure to join us on 10/30/2022 at 6pm on YouTube while we play some games and raise money for charity. --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The PM Shift with Neil Upadhyay 9/22/2022

    Play Episode Listen Later Sep 23, 2022 72:55


    Welcome back to The PM Shift! We had a great time with our guest Neil Upadhyay. --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The PM Shift 9/20/2022: Answering Your Hospitality Questions

    Play Episode Listen Later Sep 21, 2022 59:30


    Welcome back to The PM Shift hosted by HospitalityMD! Today we fielded some questions from the audience in regards to appearance standards. It was a great conversation and really insightful feedback from the audience. You can catch the show live on Sunday, Tuesday and Thursdays at 8:30pm Central on LinkedIn, YouTube and Facebook www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The PM Shift with Guest Adam Peabody of Reddi Beverage Company and Flora Hemp Spirits 9/18/2022

    Play Episode Listen Later Sep 19, 2022 53:18


    Welcome back to The PM Shift by HospitalityMD. This episode features Adam Peabody of Flora Hemp Spirits, a non-alcoholic, hemp infused cocktail option. Listen in as we discuss Adam's experience in the food and beverage world as well as his amazing product he has developed. --- Send in a voice message: https://anchor.fm/hospitalitymd/message Support this podcast: https://anchor.fm/hospitalitymd/support

    The PM Shift 9/15/2022

    Play Episode Listen Later Sep 16, 2022 63:25


    Join us LIVE every Sunday, Tuesday and Thursday at 8:30pm Central on LinkedIn and YouTube! --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift 9/13/2022

    Play Episode Listen Later Sep 15, 2022 30:19


    Join us for this wild episode of The PM Shift where we were able to broker a deal for 2 people via chat and Kyle is booked to speak at another university. It was a great night for hospitality! www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift 9/8/2022

    Play Episode Listen Later Sep 15, 2022 27:43


    Welcome back to the PM Shift. Today, Greg and Tom catch up on what occurred the previous 48 hours with the speech Kyle gave at the College of Dupage. Greg also shares a review on bad experience at a country club restaurant. Find us as www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift: Advice for an Inspiring Hotel Manager 9/6/2022

    Play Episode Listen Later Sep 7, 2022 44:04


    Hello HospitalityMD listeners! On this rendition of The PM Shift, Kyle and Greg discuss a Facebook post from an aspiring manager that is asking for advice. www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift: Talking Customer Service with Paula Carreirão 9/4/2022

    Play Episode Listen Later Sep 5, 2022 51:56


    Welcome to The PM Shift, HospitalityMD's live podcast! Tonight we have HMD's friend from Brazil, Paula Carreirão! We will have fun, catch up and talk customer service. --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift: All About Empathy 8/30/2022

    Play Episode Listen Later Aug 31, 2022 46:02


    Join our evening show The PM shift and all the chaos that ensues. --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift with Award Winning General Manager Dylan Beaumont - 8.28.2022

    Play Episode Listen Later Aug 29, 2022 44:56


    Sunday Night's live show with award winning General Manager Dylan Beaumont. Catch us live on Sunday, Tuesday and Thursdays at 8pm Central on LinkedIn, YouTube, Twitch and Facebook! www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift with Greg, Kyle and Tom 8/24/2022

    Play Episode Listen Later Aug 25, 2022 47:40


    www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift: Hospitality Work Expectations 8.23.2022

    Play Episode Listen Later Aug 24, 2022 54:34


    Welcome back to HospitalityMD! Greg, Kyle and Tom discuss a post from a Facebook group regarding expectations while working in the hospitality industry. www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The PM Shift with Greg and Tom - 8.21.2022

    Play Episode Listen Later Aug 23, 2022 32:45


    Hello and welcome back to HospitalityMD! This is our new evening podcast. We are hoping to go live 2-3 times a week on LinkedIn, Youtube and Facebook. So be sure to follow us there! This episode we have a special guest: Kyle Allison! Join us as we dissect a post from a controversial post from a Hotel Manger Facebook group. www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand: Certified Smart People

    Play Episode Listen Later Jul 22, 2022 27:53


    Welcome to Episode 5 of What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand! HMD gang Kyle, Greg, and Tom Explore the idea that sometimes the people in the positions of the most power don't have the simplest solutions to concerns that affect the guests the most. Kyle Illustrates this concept with an interesting story about a new bar top, permanent marker, and toothpaste! Order our Documentary Film! https://www.reelhouse.org/hospitality... Follow Us! solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand: Big 5 Personality Traits PART 2

    Play Episode Listen Later Jul 22, 2022 39:50


    In Part 2 this episode, HMD gang Kyle, Greg, and Tom continue to dive into the big 5 personality traits and try to determine if the same traits that make someone successful in dealing with guests in hospitality are the same or opposite to those that make one successful in dealing with ownership and the corporate office in a traditional setting. Thank you to the International Hospitality Institute for Recognizing Greg & Kyle as 2 of the Top 100 Most Powerful People in Hospitality in the United States. See the Full List on LinkedIn. Order our Documentary Film! https://www.reelhouse.org/hospitality... Take the Personality Test! https://www.truity.com/test/big-five-... Follow Us! solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand: Big 5 Personality Traits PART 1

    Play Episode Listen Later Jul 22, 2022 54:47


    In this episode, HMD gang Kyle, Greg, and Tom dive into the big 5 personality traits and try to determine if the same traits that make someone successful in dealing with guests in hospitality are the same or opposite to those that make one successful in dealing with ownership and the corporate office. Order our Documentary Film! https://www.reelhouse.org/hospitality... Take the Personality Test! https://www.truity.com/test/big-five-... Hospitality & Homelessness https://www.youtube.com/watch?v=wtUwo... Follow Us! www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand: Episode 3 Hospitality & Homelessness

    Play Episode Listen Later Mar 2, 2022 51:26


    Welcome back to HospitalityMD's limited series! Episode 3 is all about how Hospitality can help treat mental illness. We are excited to share this series over this 9 week period as we progress over true hospitality lessons right from the point of impact. Be sure to subscribe so you do not miss the rest of the episodes in this series. Be sure to check out our feature length documentary "Follow Me and I Will Be Behind You" premiering on April 22nd, 2022 only on reelhouse.org Use promo code EARLYACCESS for special pricing https://www.reelhouse.org/hospitalitymd/followme/ www.solo.to/HospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand: Episode 2 How Experiencing Anxiety Contributes to Cognitive Impairment

    Play Episode Listen Later Feb 23, 2022 58:16


    Welcome back to HospitalityMD's limited series! Episode 2 is all about how Experiencing Anxiety Contributes to Cognitive Impairment. We are excited to share this series over this 9 week period as we progress over true hospitality lessons right from the point of impact. Be sure to subscribe so you do not miss the rest of the episodes in this series. www.solo.to/HospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    How to be a Director of Rooms at a Big Box Hotel with Julie Brown of the Intercontinental Chicago

    Play Episode Listen Later Feb 21, 2022 47:50


    Welcome Back to another episode of HospitalityMD! This week we bring you an interview with Julie Brown, the Director for Rooms at the InterContinental Chicago Magnificent Mile, an IHG Hotel. Julie gives amazing insights on what it takes to move up the ladder and manage some of the biggest rooms divisions globally. Follow Julie on LinkedIn here: https://www.linkedin.com/in/julie-brown-199b54183/ If you have not checked out our latest limited series "What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand" click here: https://youtu.be/cZEF03lFZJM Episode 2 drops this Wednesday! Find the rest of our socials here: www.solo.to/HospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand: Episode One Confronting the Chaos

    Play Episode Listen Later Feb 16, 2022 46:54


    Welcome to a very special episode of HospitalityMD. We are exciting to bring to you a NEW limited series called "What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand. This first episode focuses on listening, confronting the chaos and responding. We are excited to share this series over the next 9 weeks as we progress over true hospitality lessons right from the point of impact. Be sure to subscribe so you do not miss the rest of the episodes in this series. www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The Psychology of Hospitality with Stephanie Coradin

    Play Episode Listen Later Feb 14, 2022 53:14


    Welcome back to another episode of HospitalityMD. Last year, we met with Stephanie Coradin and discussed the Psychology of Hospitality and how to optimize your interactions with guests and employees. Find out more about Stephanie here: www.demboinc.com https://www.linkedin.com/in/demboinc/ contact@demboinc.com Starting Wednesday we are launching our new series "What I Learned in Nine Weeks as the GM of the Worst Hotel in the Brand." In this new limited series, Kyle shares stories with Greg and Tom leading to very insightful discussions around what it is like to work at the worst hotel in the brand. You don't want to miss it! Find more from HospitalityMD here: www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Hotelpreneurship with Yaz and Terry from Prosafe

    Play Episode Listen Later Feb 8, 2022 63:03


    Welcome back to another episode of HospitalityMD! This week we welcome Yaz and Terry from Prosafe. They started their hospitality careers together and moved up the ranks together. Recently they went from hoteliers to entrepreneurs and started their own hotel safety compliance company called Prosafe. We were recently gifted with some wonderful awards from the International Hospitality Industry. HospitalityMD was ranked the 12th best hospitality podcast globally, Kyle was awarded the 8th best influencer in hospitality globally and lastly, Kyle and Greg were both awarded Top 20 Hospitality Executives to Watch in 2022! What an honor and congratulations to all the other award winners. We are blessed to be considered in the same echelon as every there. Next week we are releasing our new series called "What I learned in Nine Weeks as the General Manager of the Worst Hotel in the Brand." Greg, Kyle and Tom dive deep in the lessons Kyle learned while moving across the country to a dilapidated property in serious need of strong leadership. Click this link to stay up to date on our other social channels: www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    How to Manage Your Career in Hospitality with Nicholas Thomas

    Play Episode Listen Later Jan 12, 2022 69:02


    Hello and welcome back to another episode of HospitalityMD! This week we welcome Nicholas Thomas from the Hospitality Spirit Podcast and the Director of the School of Hospitality Leadership at DePaul University in Chicago. Does education replace experience or vice versa? If you have not been promoted or given a big pay raise in 2 years, is it time to look for a new role? Tune in as we touch on these subjects and more. You can find Nicholas' podcast here: https://open.spotify.com/show/1E3lJ63bfsNv6B2oPo9vSw?si=977a40b6e7134913 Connect with Nicholas on LinkedIn Here: https://www.linkedin.com/in/nthoma15/ You can find out more about HospitalityMD here: www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    HospitalityMD's 2021 Recap

    Play Episode Listen Later Jan 5, 2022 46:38


    Hello and Happy New Year! Kyle, Tom and Greg came together to go over HospitalityMD's very eventful year. Thank you all of our podcast guests and to our audience! We are excited to continue to bring you more great content in 2022! www.solo.to/HospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The Philosophy of Hospitality with Dr. Jeffrey O. of the International Hospitality Institute

    Play Episode Listen Later Nov 2, 2021 53:26


    Find Dr. O on LinkedIn here: https://www.linkedin.com/in/drjeffreyo/ Get your ticket for the Global Hospitality Summit here: https://globalhospitalitysummit.com Find more information on HospitalityMD here: www.solo.to/HospitalityM --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Connecting the Dots between Events and the Rest of the Hospitality Industry with Jen Salerno

    Play Episode Listen Later Oct 6, 2021 55:00


    Welcome back to another episode of HospitalityMD! This week we are featuring our wonderful friend, Jen Salerno. Jen is the host of The Room Block podcast and founder of JTS Connect where she provides live and virtual events with host, moderation and facilitation services! Find The Room Block Podcast here: https://roomblockpodcast.com/ Connect with Jen on LinkedIn here: https://www.linkedin.com/in/jtsalerno/ Here is the link for our award winning documentary "Follow Me and I Will Be Behind You" here: https://youtu.be/WievTSOmd8k Stay up to date with all things HospitalityMD here: www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Helping Children Fight Anxiety through Video Games with Zach Wigal of Gamer's Outreach

    Play Episode Listen Later Sep 28, 2021 50:36


    Hello and welcome to another episode of HospitalityMD! This week we have the pleasure for welcoming Zach Wigal of Gamer's Outreach to the show. Zach and his team works hard each day to help relieve anxiety and stress in the lives of hospitalized children. Be sure to check out Gamer's Outreach here: https://gamersoutreach.org/ Check out Zach's LinkedIn here: https://www.linkedin.com/in/zachwigal/ You can connect with HospitalityMD here: www.solo.to/hospitalitymd As we mentioned at the end of the episode, you can donate to our stream event here: https://donate.tiltify.com/@gregfreg/hmd-gokart Be sure to keep your calendar open on October 15th and be sure to subscribe here on YouTube so you don't miss our weekly content! --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    How to Get Hotel Guests to Come Back with Shep Hyken

    Play Episode Listen Later Sep 21, 2021 62:00


    Welcome back to the HospitalityMD podcast! This week we welcome Customer Service and Customer Experience expert, Shep Hyken, to the show! Shep shares some great stories and even better advice for hoteliers everywhere. Do not forget to pick up his new book "I'll Be Back" on Amazon today: https://amzn.to/3EzMkEl Follow Shep on LinkedIn: https://www.linkedin.com/in/shephyken/ Be sure to connect with HospitalityMD on our socials here: www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Hotel Financials: 101 with the Financial Coach David Lund

    Play Episode Listen Later Sep 14, 2021 65:28


    Welcome back to another episode of HospitalityMD! This week we welcome the Hotel Financial Coach, David Lund to the show! David shares his insights on why learning how to read the financial statements in your hotel are crucial to your success. David also provides some amazing resources on his website, so please be sure to check it out and connect with him on LinkedIn! www.hotelfinancialcoach.com David's LinkedIn: https://www.linkedin.com/in/david-lund/ Connect with HospitalityMD here: www.solo.to/HospitalityMD --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    HospitalityMD Live: Homecoming Episode 9/2/2021

    Play Episode Listen Later Sep 8, 2021 43:19


    Hello HospitalityMD Listeners! Here is the podcast from our Live show that we aired on Friday 9/2/2021 where we shared life updates on where we have been this summer. Global Hospitality Summit: https://globalhospitalitysummit.com/ Here is the link to the documentary trailer: https://www.youtube.com/watch?v=WievTSOmd8k&t=13s Find out more information on the Reading FimFEST here: http://readingfilmfest.com/ Find us ️ www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Fighting to Save Hotel Jobs with Chip Rogers, President and CEO of AHLA

    Play Episode Listen Later Sep 7, 2021 50:30


    Welcome back to another episode of HospitalityMD! This week we welcome Chip Rogers, the President and CEO of the American Hotel and Lodging Association to the show. Chip and his team work tirelessly to lobby political leaders for the interest of the hotel industry nationwide. Be sure to check out HotelsACT.org to find out how you can help save hotel jobs! You can find Chip on LinkedIn here: https://www.linkedin.com/in/william-chip-rogers-8068764/ You can find more HospitaltiyMD links here: www.solo.to/hospitalitymd --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Bridging the Gap Between Operations and Sales with Robin Moncrieffe and Niki Wade

    Play Episode Listen Later Jun 15, 2021 52:13


    Hello and welcome back to HospitalityMD's weekly podcast series! This week we have the pleasure of bringing you amazing insights from fellow hoteliers and podcasters. From the "Don't Look Under the Bed" podcast and lifelong hotel sales professionals, we bring you Robin Moncrieffe and Niki Wade. Both Robin and Niki share so much insightful knowledge that any sale professional or newly appointed General Manager can learn from. Be sure to find Niki and Robin on Apple podcasts and leave them a review. Let them know HospitalityMD sent you! https://podcasts.apple.com/us/podcast/dont-look-under-the-bed-a-hospitality-podcast/id1552758465 You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The Advantages of Owning and Operating an Independent Hotel with Rachel Vandenberg

    Play Episode Listen Later Jun 8, 2021 66:44


    Hello and welcome back to another episode of HospitalityMD! This week we are featuring Rachel Vandenberg, owner of Sun & Ski Inn and Suites in Stowe, VT. Listen in on how owning and operating an Independent brand has allowed her to succeed without the barriers of a franchise agreement. Connect with Rachel here: LinkedIn: https://www.linkedin.com/in/rachel-vandenberg-2102293/ Sun & Ski Inn and Suites: https://www.sunandskiinn.com/?gclid=Cj0KCQjwh_eFBhDZARIsALHjIKcFIGLMzGO7p3ZmKRCgPsCmEM4VfuwkppqgJfBm4tQpH5g3JDvFs-MaAopwEALw_wcB PEAK Leadership Coaching Scholarship: https://www.peakinspiringtransformation.com/individual-coaching.html You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Embracing Who You Are with Glenn Haussman of No Vacancy News

    Play Episode Listen Later May 25, 2021 52:57


    Hello and welcome back to another episode of HospitalityMD! This week we have the pleasure of speaking to the God Father of Hospitality, Glenn Haussman. Glenn is the host of the number one hospitality podcast “No Vacancy” and has a hit LinkedIn Live show “No Vacancy Live.” Tune in and find out how a man with no hotel experience who struggled with self-esteem issues became a globally recognized hospitality industry thought leader. Connect with Glenn here: https://novacancynews.com/ YouTube: https://www.youtube.com/channel/UCGTje9Wn4CSw59Bl4HcBadA LinkedIn: https://www.linkedin.com/in/glennhaussman/ The Adapters: https://www.theadapters.net/ Get a copy of the Adapters here: https://amzn.to/3hWNLnH You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Helping Hotels In Need: Hotel Task Force with Peter Wenzell

    Play Episode Listen Later May 18, 2021 51:19


    Hello and welcome back to another episode of HospitalityMD! This week we feature a good friend of HospitalityMD, Peter Wenzell. Peter is the CEO of Wenzell, Dantes and Fisher Hospitality Group that specializes in task force. Listen in as Kyle and Peter discuss the challenges and benefits of hotel task force. This is just part one of many new pieces of content coming out in the next few weeks so be sure to subscribe and stay tuned! https://www.wdfhg.com/ https://www.linkedin.com/in/peter-wenzell-b11b9414b/ You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Hospitality Career Advice from a Young GM with Zoltan Payerli

    Play Episode Listen Later May 11, 2021 62:43


    Hello and welcome back to another episode of HospitalityMD! This week we welcome Zoltan Payerli, General Manager of the Nobu Hotel Chicago to the show. Zoltan shares his experience and gives fantastic advice for young hoteliers such as himself. To connect with Zoltan and find out more Zoltanisms click here: https://www.linkedin.com/in/zoltanpayerli/ You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    How to Turn Around a Failing Hotel with Bruce Jordan

    Play Episode Listen Later May 4, 2021 50:39


    Hello and welcome back to another episode of HospitalityMD! This week, speak with the Michael Jordan of hotels, Bruce Jordan! Bruce has a history of turning around failing hotels and started a YouTube channel to help fellow hoteliers improve their hotels! You can find Bruce’s YouTube Channel Hotel Guest Management here: https://www.youtube.com/channel/UCtRdmONlnKJeq5zhuK5MSxg Connect with Bruce on LinkedIn Here: https://www.linkedin.com/in/bestofbrucejordan/  You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Moving Your Desk to the Lobby as the General Manager with Jeff Kulek of the London West Hollywood

    Play Episode Listen Later Apr 27, 2021 53:02


    Hello and welcome back to another episode of HospitalityMD! This week, we sit down with Jeff Kulek, the Area Vice President of Northwood Hospitality and General Manager of the London West Hollywood Hotel. Listen in as Jeff shares his own flavor on managing a hotel, including why he decided to move his desk to the lobby of the hotel. Connect with Jeff on LinkedIn here: https://www.linkedin.com/in/jeff-kulek-9882745/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The Cost of a Career in Hotel Management with Adam Knight of The Proven Principles Podcast

    Play Episode Listen Later Apr 20, 2021 68:18


    Hello and welcome back to HospitalityMD! This welcome we have the pleasure of welcoming Adam Knight, from The Proven Principles podcast and founder of Knowing Hospitality. Kyle and Adam take a deep dive into Adam’s history and love for hospitality, as well as the cost the industry has had on him personally. Be sure to look up more about Knowing Hospitality here: https://knowinghospitality.com/ Check out The Proven Principles podcast here: https://knowinghospitality.com/the-proven-principles-podcast or wherever you listen to your podcasts. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Redirecting At Risk Youth Through Hospitality with Marquis Slay

    Play Episode Listen Later Apr 13, 2021 48:41


    Hello and welcome back to HospitalityMD! This week we speak to Marquis Slay. Marquis grew up in Detroit experiencing poverty and the damaging effects of the streets on people close to him. With the support of his family and the power of mentorship and "changing your perspective" which he obtained through his exposure to family preservation non-profit Orchard Children's Services, Marquis has witnessed first hand how acts of hospitality are powerful enough to redirect youth who are at risk. Marquis also enjoys his hotel career where he leads the sales efforts for 5 hotels with The Oliver Companies. You can find the HospitalityMD Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    The Hospitality Hiring Crisis

    Play Episode Listen Later Apr 10, 2021 68:39


    This interview is from Friday's live show. If you missed it, be sure to head on over to YouTube and subscribe! We spoke with three industry professionals: Jeremy Nichols, CPC provides a professional recruiter’s perspective on the current landscape, what he’s hearing from employers & what he’s hearing from candidates   Josh Schreib is no stranger to fixing hotels, recently concluding a multi-year stint with Hotel Equities as a Task Force GM. Now as he settles into a permanent GM role, he has a unique perspective on what needs to happen to get back on track.   Sanjay Rama is a seasoned hotel operator, owner, and private equity manager who provides a perspective on the business that most of us in the industry don’t have access to while working on the property level.   Find us ️ www.solo.to/hospitalitymd  #hospitalityiseveryonesbusiness --- Send in a voice message: https://anchor.fm/hospitalitymd/message

    Choosing a Lifetime of Hospitality with Tejal Patel of Neem Tree Hospitality

    Play Episode Listen Later Apr 6, 2021 51:03


    Hello and welcome back to HospitalityMD! This week we bring you Tejal Patel, the President and CEO of Neem Tree Hospitality. Tejal is a lifelong hotelier and hospitalitarian that truly lives in the business of hospitality. Join us as she tells her story of being a 3rd generation hotel owner and her unwavering love for hotels. Tejal would love to connect with everyone on LinkedIn here: https://www.linkedin.com/in/tejalpatelhotelier/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: www.solo.to/hospitalitymd Website: www.hospitality-md.com Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kyle_hospitalitymd/ Twitter: https://twitter.com/Kyle_HospMD Greg: Email: Greg@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ --- Send in a voice message: https://anchor.fm/hospitalitymd/message

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