Podcast appearances and mentions of craig poole

Today, we're revisiting a conversation with a guest who has profoundly impacted me and, I believe, represents the true potential of hospitality. Craig Poole, a three-time Hilton Connie Award winner and the American Hotel and Lodging Association's General Manager of the Year, has set an incredible example at the DoubleTree in Reading, Pennsylvania. His hotel excels financially and has redefined what it means to be a community cornerstone.Craig's story offers a powerful reminder of how hospitality can drive transformation—not only for guests but for employees and entire neighborhoods and cities. His work shows us that when we genuinely care for people, we inspire loyalty, change lives, and create long-lasting impacts on communities. Craig hires locally, often bringing in people who others might overlook, including those with past challenges. His approach to “second chance hiring” and deep community engagement has turned his hotel into a place of opportunity and pride for the city.Listen in to hear how Craig has created a culture of selflessness, where “loving people where they're at” goes hand-in-hand with business success. His vision is about more than just a hotel; it's about creating a place where people feel a part of, valued and supported. His words remind us that hospitality is about more than beds and meals—it's about hearts and lives. Craig's journey shows us that when we lead with purpose and stand behind our people, we create waves of positive change that ripple far beyond the walls of our businesses.Also see: Follow Me and I Will Be Behind You (Craig's documentary)Send Josiah a text A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Special bonus episode with Jason (The Man With the Amazing Toolbox) Poole, who talks about mis-categorizing feelings of excitement with Rachael as they chat about getting unstuck! Jason Craig Poole is a prize-winning poet, teacher and musician. His work has appeared in Paterson Literary Review, Brevity Blog, Molecule and other publications. His story and music are featured in the documentary, Sons of Hālawa. When he's not climbing the monkey bars at the playground with his son, he's pursuing an MFA in writing in the Poetry Program at Pacific University. He lives with his family in New Jersey in a little house near the big hill.Here's Rachael's Kickstarter, Unstuck! Ink In Your Veins: How Writers Actually Write (and how you can, too)Writing doesn't have to be so hard. With internationally bestselling author Rachael Herron, learn how to embrace ease, reject perfectionism, and finally create your perfect writing process. (Formerly known as How Do You Write) Come for inspiration, stay for lots more.✏️ Can I email you some writing help?

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you'll learn how he uses hospitality to create new beginnings for people.Follow Craig on LinkedInListen to our other episodes with CraigWatch the documentary: Follow Me, and I Will Be Behind YouWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you'll learn how he came to think about the power of hospitality in a new way.Follow Craig on LinkedInListen to our other episodes with CraigWatch the documentary: Follow Me and I Will Be Behind YouWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Ever find yourself inspired by the incredible things happening in the hospitality world but unsure if you can achieve the same in your own business? We've got just the person to talk you through this today - Craig Poole, President of Reading Hospitality and three-time Hilton Connie Award winner. Join us as he shares his wisdom on driving change in the industry and empowering the people around you to achieve success. Craig's insights on leadership, doing the right thing, and stepping outside your comfort zone will leave you feeling ready to make a difference in your hotel and beyond. Don't miss this remarkable conversation with a true hospitality expert who believes in being the change you want to see.What did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, we discuss "second chance hiring," leading people, and cultivating a strong culture within your organization.Watch the documentary: Lead me and I'll follow youWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn what inspired him to think about the power of hospitality in a new way.What did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In today's episode, you're going to learn why he hired more than 200 people to run his 209-room hotel.Follow Craig on LinkedInWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole is the President of Reading Hospitality, which owns and operates the DoubleTree Hotel in Reading, Pennsylvania. He's a three-time Hilton Connie Award winner and was recognized as General Manager of the Year by the American Hotel and Lodging Association. In this episode, you'll learn both how Craig starts each day - and how he got started on the path to the business he runs today.Follow Craig on LinkedInWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Craig Poole and Dan Hoch talk to Toni Reece about the strategies behind the fantastic growth the DoubleTree by Hilton Reading, is experiencing. It's about the alignment of people, growing the business has to include growing the employees. Moving people out of their comfort zones, giving them more freedom to be innovative. This episode shines a spotlight on the Human side of Humanizing Profit.

HospitalityMD's Kyle Allison joins the show to discuss the public release of their brand's award winning documentary film and his experience being mentored by the Film's subject, Craig Poole. Listen in to learn about the small things you and your team can do to build an award winning culture” www.reelhouse.org/hospitalitymd/followme

HospitalityMD's Kyle Allison joins the show to discuss the public release of their brand's award winning documentary film and his experience being mentored by the Film's subject, Craig Poole. Listen in to learn about the small things you and your team can do to build an award winning culture” www.reelhouse.org/hospitalitymd/followme

Last year, in 2021, I cherished a few conversations of my podcast conversations so much, that I have to revisit them. I feel this conversation is a timeless gift, whether you are an experienced hospitality leader, a brand new general manager or if you aspire to be a great general manager someday. If you are looking for a truly extraordinary leader to follow, listen to Craig Poole, President of Reading Hospitality and a recent recipient of Global Hospitality's Julian Star Award, presented by the International Hospitality Institute. My fellow podcaster friends, Kyle Allison and Greg Fregoso of Hospitality MD made a documentary about how Craig Poole transformed a community in the second poorest city in the country by launching the DoubleTree by Hilton in Reading Pennsylvania. Craig's hospitality leadership philosophy is called, Follow me and I will be Behind You. The film of the same name was a contest winner at the Reading Film Festival, and I encourage everyone to watch it and be inspired. I dare you not to shed a tear or two! Not only did the hotel change the trajectory of the lives of the people who worked there, but the hotel is also very profitable and one of the top-rated hotels on Tripadvisor in all of Pennsylvania. I hope you will listen and have a new view of the beauty and power of what Craig calls, "authentic hospitality". For lots of free resources, including the complete show notes to this episode and more, please visit www.adelegutman.com  Follow Craig Poole: https://www.linkedin.com/in/crpoole/ Follow Adele Gutman: https://www.linkedin.com/in/adelegutman/ Watch the film, Follow me and I will be behind you. https://www.reelhouse.org/hospitalitymd/followme/  Do you have any questions about how to inspire 5-Star reviews? Please send them to getgreatguestreviews@adelegutman.com and we will answer them directly with you or in a future episode of Get Great Guest Reviews, the podcast!  Thank you for listening!            Watch the Documentary, Follow Me and I Will Be Behind You: https://www.reelhouse.org/hospitalitymd/followme/

Right now in our communities, our most vulnerable people are being given 30 day notices to vacate their apartments. The wave of homelessness is expanding beyond our comprehension. In this episode, Craig Poole, driven by his high level of empathy and concern for those who are being marginalized, uses his voice to become their voice for hope. Craig speaks about what we (collectively) can do to help those, who by no fault of their own, are being put out of their homes and onto the streets. How can we all come together and help those who are suffering, as Craig calls it, from an evictiondemic.

Craig Poole and Dan Hoch join Toni Reece in a conversation about the power of an employee feeling valued, their work valued and their role in your company valued. Understanding their value directly impacts the quality of their work. Listen to this important conversation about self-worth, feeling valued and how it all ties together into Humanize P.R.O.F.I.T.

Craig Poole joins Toni Reece and Dan Hoch to share his thoughts on the "Wonderment Principle". This strategy not only applies during the holiday season but is incredibly effective all year round. At the end of this episode you will be asking yourself "Where are we applying wonderment?" Enjoy!

Kyle Allison shares with Toni Reece and Dan Hoch his journey to making a documentary about the DoubleTree by Hilton Reading. Kyle wanted to learn the secret to this hotel's success and their consistent honor of being the #1 DoubleTree worldwide. He came to visit the hotel, meet Craig Poole, the General Manager, interviewed employees and made a movie! Follow Me and I Will Be Behind You is the name of the documentary and in the interviews you will hear loud and clear the strategy of Humanzing Profit at work.

In this episode Toni Reece speaks to Craig Poole, President of Reading Hospitality Management, LLC, and Steve Bonner, V.P. of Food and Beverage at the DoubleTree by Hilton Reading about merging their collective businesses during the pandemic. It was about acquiring, aligning and creating a partnership that has become a win/win for the hotel and the community.

Craig Poole, President of Reading Hospitality Management LLC, and General Manager of DoubleTree by Hilton Reading, joins Toni Reece in this episode to share his wisdom regarding getting your pros ready to be better than ever. Your leaders and managers are coming out of a global pandemic, coaching and leading is the way forward. They are already the best but we need a strategy to get them to be better than their best!

I have a great story for you today! If you want a fantastic example of how leadership and the highest standards for guest experience excellence can produce more revenue, more return visits, and more five-star reviews, you won't find a better example than in the story of Craig Poole, AHLA General Manager of the year and President of Reading Hospitality Management - Doubletree by Hilton. Hear how Craig took a distressed hotel in one of the poorest, most crime-filled cities in Pennsylvania, hired nearly 200 people, many with no experience and no exposure to what service and hospitality looks like. He looked for people who felt hope for the city and the joy of hospitality in their hearts and gave them a chance to build something amazing together that would change people's lives in the city of Reading. Even ex-felons were given a second chance to turn their lives around for themselves, their families, and their community. Now The Doubletree by Hilton in Reading, Pennsylvania is not only the top-rated Doubletree in the world with a perfect 5-Bubble review score on Tripadvisor, but it also is one of the highest-rated hotels on Tripadvisor in the entire state, and comfortably selling at rates $50 a night its competition. Mr. Poole says that he and his team accomplished this extraordinary level of guest satisfaction, completely aligned with the culture and values of Hilton and Doubletree. Indeed, if everyone at the brand actually embraced the well documented values of Hilton, the entire company would see it's guest satisfaction scores rise significantly along with revenues and shareholder returns. If you want to hear what might be stopping other GM's from embracing this more joyful and effective leadership style, you'll just have to listen. Here are some other great podcasts made by my friends which I am sure you will enjoy: Toni Reese and Craig Poole: Humanize Profit Loren Gray's Hospitality Marketing Podcast. Lily Mockerman's Hospitality Revenue Management Podcast: Holly Zoba's Hospitality Sales Podcast Dean Schmit's Hospitality Meta Search Podcast: And you can see many of us together on Fridays at 11:30 AM Eastern on This Week in Hospitality Marketing or find us on the Hospitality Marketing Club on Clubhouse! Do you have any questions about how to rank #1 in your market on Tripadvisor, Google my Business, and other Review Sites? Please be sure to send me a comment or message via adelegutman.com and we will be happy to help! Thank you so much for visiting! If you enjoyed this content, please listen, subscribe and follow us the Hospitality Reputation Marketing Podcast: Get Great Reviews on YouTube as well as: Audible, itunes, spotify google podcasts,amazon music, acast; pocketcasts, tunein breaker and deezer.

Thankful for Hospitality: How to Become an Award Winning Hotel with Your Team, featuring Craig Poole. Discover - • How to build a caring team • Successful ways to manage a large team • Community leadership • 2 x Hilton Connie Award winner

Jill Knox was a light to the world and had a positive impact on everyone she met.  She not only served as President and board member of the Association but also was critical in the development and continuation of AATH's Humor Academy.  On this episode of Laughbox,  AATH remembers Jill.  We share some stories, some memories and even some laughs. Jill Poole KnoxAugust 1, 1948 - January 16, 2021Jill Poole Knox, 72, of Oceanside, CA, passed away on January 16, 2021 from complications related to type 1 diabetes. Jill was born on August 1, 1948 in Pittsburgh, PA, where she lived until 2007 when she moved to Oceanside. She graduated from Edinboro University (PA) with a Bachelor of Science in Education, and taught in public schools for 18 years with a specialization in special education. She dedicated her life to service and took on leadership volunteer roles at church, school and community organizations throughout her life. In her second career, Jill forged a path focusing on the therapeutic and healing dimensions of humor and laughter, and became active in the Association for Applied and Therapeutic Humor (AATH), for which she served as president from 2013-2015. She was a Certified Humor Professional and Certified Laughter Leader, and she passionately believed in the important role that therapeutic humor and laughter can play in building a more peaceful world.Her contagious joy and zest for life continue on in her loved ones and the many lives she touched. She is survived by her mother, Anna Lou Poole; her siblings Craig Poole and Wendy Devlin; her husband of 46 years, Charley Knox; their daughter, Stephanie Knox Steiner, Stephanie's husband, Greg Steiner, and their daughter, Daphne Steiner; and her son, Will Knox and his wife, Shalee Sucher. She was predeceased by her father, David James Poole and her brother, Mark Poole.Celebrations of her life will be held in Pittsburgh and San Diego when it is safe to gather again. In the meantime, the family is inviting donations to be made in her name to the AATH Jill Knox Peace Scholarship Fund. Music from https://filmmusic.io"Run Amok" by Kevin MacLeod (https://incompetech.com)License: CC BY (http://creativecommons.org/licenses/by/4.0/)

Hello and welcome to another episode of Hospitality, M.D.! Hospitality, M.D. is currently on the road in Reading, Pennsylvania visiting Craig Poole and his wonderful staff. But this does not stop the content! Check out Kyle's interview with Kevin Scott from the Epicurean Hotel in Tampa, Florida as they navigate managing a resort in Florida during the time of Covid. Connect with Kevin on LinkedIn here: https://www.linkedin.com/in/kevin-scott-7085667/ You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: https://www.linkedin.com/company/28464166 YouTube: https://www.youtube.com/channel/UCnN-svfpsdSxF67utHBag4g Email: Hospitalitymdofficial@gmail.com Website: Coming Soon! :) Kyle: Email: Kyle@Hospitality-md.com LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kallison100/ Twitter: https://twitter.com/kyle_alli_san Greg: Email: Greg@Hospitality-md.com LinkedIn :https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gregfreg_ Twitter: https://twitter.com/gregfreg_ Discord Server: https://discord.gg/sWjnPUq Cover art and logo designed and created by the extremely talented Alex Twitter: https://twitter.com/FGamesNemesis YouTube: https://www.youtube.com/channel/UCrlnvZ1wzssSDbe5oGX2qMw Twitch: https://www.twitch.tv/flashgamesnemesis Commissions: https://fgncommissions.weebly.com/ Intro Music was composed, recorded, engineered and created by our very own Kyle Allison. --- Send in a voice message: https://anchor.fm/hospitalitymd/message

This episode is all about answering your questions. Craig Poole answers questions such as "How do you humanize profits during a pandemic when there are no profits?; "How will our actions turn into a profit?"; What do my employees need to learn or do in order to make a future profit?". Keep your questions coming and make sure you subscribe to our podcasts on your favorite podcast channel!

Today is the time that people are more important than profits. This is what Humanizing Profit is all about. Listen, as Craig Poole talks to Toni Reece about how the strategy of humanizing profits has helped him to keep a sustainable business during a pandemic. Craig also shares the first step that businesses must take now to implement a culture of humanizing profits.

Thankful for Hospitality: How to Become an Award-Winning Hotel with Your Team, featuring Craig Poole. Discover - • How to build a caring team • Successful ways to manage a large team • Community leadership • 2 x Hilton Connie Award winner

Hello and welcome to another episode of Hospitality, M.D.! This week we have the pleasure of speaking with Craig Poole. Craig has been dubbed "this Generation's Conrad Hilton" for his focus on driving results in hotels through bringing second chances and hope to disenfranchised and forgotten communities. As the General Manager for the 209 room Doubletree by Hilton in Reading, PA and President of Reading Hospitality, Craig is a two time Hilton Connie Award winner, Hilton CEO Light and Warmth recipient and an AHLA General Manager of the year. This video is a must watch for anyone that wants to know how to not only be successful, but truly fulfilled through hospitality. You can find the Hospitality, M.D. Podcast on any of your favorite podcast services. Follow us on all of our socials: Facebook: fb.me/HospitalityMDofficial Facebook Messenger: m.me/HospitalityMDofficial Instagram: https://www.instagram.com/hospitalitymd/ LinkedIn Business Page: https://www.linkedin.com/company/28464166 YouTube: https://www.youtube.com/channel/UCnN-svfpsdSxF67utHBag4g Email: Hospitalitymdofficial@gmail.com Chris: LinkedIn: https://www.linkedin.com/in/chris-styskal-110601133/ Instagram: https://www.instagram.com/cstyskal/ Kyle: LinkedIn: https://www.linkedin.com/in/kyle-allison-545156115/ Instagram: https://www.instagram.com/kallison100/ Twitter: https://twitter.com/kyle_alli_san Greg: LinkedIn :https://www.linkedin.com/in/gregfregoso/ Instagram: https://www.instagram.com/gfregosojr/ Twitter: https://twitter.com/gregfreg_ Cover art and logo designed and created by the extremely talented Alex Twitter: https://twitter.com/FGamesNemesis YouTube: https://www.youtube.com/channel/UCrlnvZ1wzssSDbe5oGX2qMw Twitch: https://www.twitch.tv/flashgamesnemesis Commissions: https://fgncommissions.weebly.com/ Intro Music was composed, recorded, engineered and created by our very own Kyle Allison. --- Send in a voice message: https://anchor.fm/hospitalitymd/message

"We need to spend more time with our people and learn who they are!" - Craig Poole, President of Reading Hospitality. Craig talks to Toni Reece about a new way to drive community, effective communication and a sense of belonging in the workplace. It's all about creating a Table 45! Listen as Craig describes this approach to Humanizing Profit!

Dr. Santo D. Marabella, The Practical Prof®, talks with his Friend, Craig Poole, Reading Hospitality and DoubleTree by Hilton Reading Hotel, about what makes employee acknowledgement meaningful.Instacart - Groceries delivered in as little as 1 hour. Free delivery on your first order over $35.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the show (https://paypal.me/MarabellaLLC?locale.x=en_US)

What would it be like to give a performance review to your wife, husband or partner? Craig Poole, President of Reading Hospitality, gives a mock review to his wife (no not his real wife)! This is a powerful example of what we want to stop doing during an employee performance review and think about how we can humanize the future of performance reviews!

In this episode of Humanize Profit, Craig Poole, President of Reading Hospitality, talks about the need for strong performance management in order to succeed with humanizing profit. When an employee moves more into resistance and become less resilient, it impacts leadership, quality, team performance and ultimately profit. Craig shares his experience with this issue and how he executes performance coaching in order to move an individual and/or a department from resistance to resilience.

"Success isn't all about us, it's about all of us!" - Craig Poole, President, Reading Hospitality. In this episode Craig shares specific strategies around humanizing profit that drive higher standards and great value. Craig talks about purpose and selflessness and that YOU have to realize that it's not just about your success, it's about all of our success. How do you get there? Listen to this important episode of Humanize Profit!

In this episode of Humanize Profit. Craig Poole speaks about the danger of trying to put "fixes" in place to ease a burned out workforce or placate employees with pizza parties or ice cream shops. Humanizing Profits is not an after thought, it is a strategy that needs to be implemented upon hiring and developing a culture that not only is sustainable and healthy for your workforce to perform at their best but it also greatly impacts your customers too. It's all about the Human Transaction!

Craig Poole shares the story of how a simple idea of opening a CARE closet in the hotel has created a heart connection driving increased business. "Help people know matter where they live, we are not just helping you we are helping the world one transaction at a time" - Craig Poole Craig shares his powerful strategy behind Humanize Profit and how the power of the human currency can change the world.

This is Part 2 of a very inspiring and hopeful interview. The positive impact of hiring an individual with autism benefits all those involved. Danny Moran, his father Eddie, and Craig Poole describe how uplifting Danny's employment has been for all of them.

Fresh off of receiving the highest award given within the Hilton world - The Connie Award winning Craig Poole speaks to Toni Reece about Happiness as a key strategy to making a profit. "We hire happy." - says Craig. Craig Poole shares a great strategy in this episode that fits all industries!

This is Part One of a two part interview that is one of our most inspiring interviews to date! Carol speaks to Danny Moran, his father Eddie, and Craig Poole, General Manager of the DoubleTree by Hilton Reading about the joy and benefits of hiring those with autism.

How does the mission of a school help its students connect with their community? Often it is through business partnerships like the DoubleTree By Hilton Reading. Tamara Smith interview Craig Poole, Jim Reece.

Craig Poole talks to Toni Reece about the power in visualizing performance to ensure a great experience for both internal and external customers!

Craig Poole talks about driving human transactions from the top down. Human Transactions are at the heart of all businesses.

Craig Poole talks about the innovative thinking he and his team use to utilize and maximize space and dining in the Hotel. They are turning the lobby into a pop up restaurant to accommodate guests before a big show!

The fourth element of the powerful acronym and strategy P.R.O.F.I.T. Craig Poole talks about the super power of Freedom. "Happiness and hope come from Freedom. Business and personal life can be better when you are free." This is important information that will help your business be more profitable.

Craig Poole shares the third point in the strategy of P.R.O.F.I.T. - Opportunity. He asks you the question - Are you dancing with the elephants? It's a story about how people get stuck in their success and then do not see the other opportunities that are available to them. Powerful messages that are all about Humanizing Profit!

The end game is PROFIT the strategy lies within the acronym of the word P.R.O.F.I.T. In the first six episodes, Craig Poole, breaks down the meaning of each component of this acronym. In episode 3 he defines "resilience". Craig shares a real life story in this episode about how a member of his leadership team needed to change his mindset, learn to listen, and become more resilient as a manager. Implementing resiliency into your business strategy is key to driving a more profitable business.

Craig Poole breaks down the powerful acronym P.R.O.F.I.T. as his winning strategy. In this episode he tells a story about three cooks, their performance, freedom and creativity. It begins not in the kitchen but in his office. Listen as he connects their performance and thinking differently to profit.

Craig Poole talks to Toni Reece about his powerful strategy that has kept him at the top of his game for 50 years in the hospitality business. This is the premiere episode of Humanize Profit! This podcast series is for all business leaders across any industry who want to take their companies to compete with the best of the best using their most precious resource - their PEOPLE. This is Humanize Profit!

AHLA’s GM of the Year, Craig Poole discusses his unique approach to maximizing hotel performance through community outreach and being a second chance employer where every employee is focused on creating an exceptional customer experience. “Whatever you do, do it well. Do it so well that when people see you do it they will want… The post EP #36 – AHLA’s Hotel GM of the Year, Craig Poole appeared first on Hospitality Academy.

In this interview we gain great advice on how to make others feel like a million bucks. Whether it’s personal or professional, Craig Poole is one who as proven to make great strides in making others feel important. Whether it’s his employees or guests at his hotel, we learn how we can grow as a community, pursue what makes us happy and impact others in a positive way. All by how we treat people. If we take the time to understand others stories, this will give us the knowledge and tools to impact not only them, but communities as a whole. Listening to this episode gives you tools to impact the culture of family life, community life and professional life in a positive way. If you like what you hear, please Subscribe on iTunes for more episodes. Please give us a 5 Star Rating and follow us on Facebook for announcements, give aways, and a ton of exciting stuff. http://www.growthnowmovement.com

You know Craig Poole runs the Doubletree by Hilton in downtown Reading, but did you know he also owned one of top 100 jazz clubs in the world? James Street Jazz Club in Pittsburgh was Craig’s home for 16 years. Craig recalls those memories and likens the scene to Penn Street. The impact of jazz and jazz clubs in an urban neighborhood is the ability to bring everybody in, it’s very eclectic, multi denominational, multi-generational and it’s safe. He says Jazz is something that just ‘happens’. You have to be there to truly enjoy it and see it happen. It brings people together. Craig calls Jazz “the great equalizer… You could be president of company , a professor in college, or somebody that doesn’t have a dime. Jazz brings people together and they are all equal for a period of time… enjoying the same thing, in the same spirit and in the same time”. Hear some of Craig’s stories from the jazz scene and what he is looking forward to at this year’s Boscov’s Berks Jazz Fest.

Dylan Ward, the director of Fun and Community Relations, talks with Craig Pool, the General Manager of the Doubletree Hotel, about the value of collaboration between the Reading Royals with other business and community partners in the City of Reading. Building the Doubletree Hotel directly across the street from the Santander Arena is part of the community revitalization plan. The Doubletree invested in a ‘Box’ at the Arena. Craig Poole talks about the added value he can offer some customers as a result of the Arena Box, because it’s not just Arena Seats, it’s an opportunity to share the positive energy of Reading. Craig adds that Reading Royals fans enjoy stopping by ‘Cheers’, the new restaurant at the Doubletree, before the games. Sometimes he is able to randomly share the Doubletree Box Seats with ‘Cheers’ patrons.

Craig Poole lives on the front lines of tourism and shares with Crystal why people LOVE to come to Greater Reading!

Dan interviews Craig Poole about his experience with BIG Vision and how he is executing his own big vision with a brand new hotel in Reading, PA!

Dan interviews Craig Poole about his experience with BIG Vision and how he is executing his own big vision with a brand new hotel in Reading, PA!

Listen to the second part of this powerful interview between Craig Poole and Brad Weisman. Learn what it takes to transform a community!

Brad talks to the new General Manager of the Doubletree Hotel in Reading,PA - Craig Poole. Craig shows up in so many ways and shares his journey with in this two part series.

Okay, here's the next episode of your Amps and Axes Podcast. It starts with a couple of topics prompted by listener questions. First, Jeff addresses a question about  his favorite Super Reverb amps. Then, there's a little talk about preamp tubes, complete with mention of a couple of links (provided here) that give a very comprehensive description of all the currently produced 12AX7 and 6L6 style tubes. Then the guys bring in their guest of the day, Craig Poole. Craig had been a professional tech for many years and has just recently come off the road and moved on to his next endeavor, so let's find out the who and the what of his past and the where and why of his future. Enjoy and Thanks for Listening. Onward!

Listen as Crystal Seitz talks to Craig about why he thinks Greater Reading is the destination spot!

Jackie talks to Craig about how he makes a difference not only within The Crowne Plaza, Reading but also the entire community one person at a time.

Craig Poole describes why this event is near and dear to his heart!