Resources For Integrated Care

In this podcast, Kara Curtis, the Lead Director of Business Development and Director for D-SNP and Medicare-Medicaid Plan Markets at Aetna, a CVS Company discusses frameworks for EACs, best practices for recruitment and retention, and implementation of advisory committee feedback. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.

In this podcast, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division discusses best practices for recruiting and retaining committee participants, development of D-SNP EACs, as well as lessons learned for committee structure and design. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.

In this podcast, Mark Cooper, the Vice President of Medicare-Medicaid Integration at Neighborhood Health Plan of Rhode Island (NHPRI) discusses member advisory committee goals and structure, onboarding and retaining membership, and how NHPRI used MAC member feedback to provide high quality care. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.

In this podcast, Brittany Jackson, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Kara Curtis, the Lead Director of Business Development and Director for D-SNP/MMP Markets at Aetna, a CVS Company, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division, and Lisa Duchesne (Doo-shane), the Product Director of Medicare-Medicaid Plan at Neighborhood Health Plan of Rhode Island (NHPRI). During this discussion, panelists offer strategies regarding best practices for recruiting and sustaining successful enrollee advisory committees. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.

In this podcast, Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, discusses insights on assessing caregiver burden and supporting the mindfulness of caregivers and families. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer's Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.

In this podcast, Katie Scott, the President of CarePartners, discusses innovations from CarePartners in Texas regarding volunteer-based caregiver support programs. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer's Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.

In this podcast, Nikki Racelis, a Consultant at The Lewin Group, facilitates a panel discussion with Karen M. Rose, the Vice Dean, the Director, and a Professor of the Center for Healthy Aging, Self-Management, and Complex Care at The Ohio State University College of Nursing, Katie Scott, the President of CarePartners, and Jo Smith, a caregiver. During this discussion, panelists offer strategies and promising practices regarding innovations in Alzheimer's Disease and Related Dementias, or ADRD, caregiver support programs regarding innovative community strategies. These podcasts, excerpted from a 2022 webinar, build upon the information delivered in the Resources for Integrated Care (RIC) September 2022 webinar titled: “Innovations in Alzheimer's Disease and Related Dementias (ADRD) Caregiver Support Programs: Building and Leveraging Support Systems.” This webinar continues to explore innovative ways that health equity and caregiver support are addressed across ADRD programs supporting dually eligible people living with ADRD. The event speakers review community-level strategies to ensure adequate care for individuals living with ADRD and their caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_innovative_community_strategies/.

In this podcast, Laura Maynard, a Managing Consultant at The Lewin Group, facilitates a panel discussion with Christina Mills, the Senior Director of Inclusive Policy and Advocacy at Elevance Health, Stephanie Rasmussen, the Vice President of Long-Term Services and Supports (LTSS) at Sunflower Health Plan in Kansas, and Sarah Fitzwater, the Director of Clinical Operations at iCircle in New York. During this discussion, panelists offer strategies and promising practices regarding Emergency Preparedness Planning for Persons with Disabilities. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members' health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Merrill Friedman, the RVP of Inclusive Policy & Advocacy at Elevance Health, and Christina Mills, the Senior Director of Inclusive Policy & Advocacy at Elevance Health discuss Emergency Planning with People who have Access and Functional Needs. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members' health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Stephanie Rasmussen, the Vice President of Long-Term Services and Supports (LTSS) at Sunflower Health Plan in Kansas, discusses the perspective of A Managed Long-Term Services and Supports (MLTSS) Plan. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members' health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Sarah Fitzwater, the Director of Clinical Operations at iCircle in New York, and Samantha Bartz, the Director of Clinical Services at iCircle in New York, discuss Developing Person-Centered Emergency Preparedness Plans. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members' health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, June Isaacson Kailes, a Disability Policy Consultant at the World Institute on Disability, discusses Strengthening Emergency Planning and Response Roles for Health Plans Serving People with Disabilities. During emergencies and natural disasters, health plans play a critical role in addressing and protecting their members' health, safety, and independence. For persons with disabilities and their caregivers, it is crucial for health plans to consider individual circumstances and needs in order to effectively prepare for emergencies and disasters. These podcasts, excerpted from an August 2022 webinar, provide information on creating and strengthening emergency practices embedded in individualized care plans and health plan processes. Enhanced emergency practices will assist members and their caregivers in navigating emergencies and natural disasters.

In this podcast, Dr. Emily Lauer, the Director of the Center for Developmental Disabilities Evaluation and Research, or CDDER, at the Eunice Kennedy Shriver Center, discusses health outcomes and the current state of care for people with intellectual and developmental disabilities (I/DD). These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.

In this podcast, Dr. Steve Deutsch, the Chief Medical Officer of Partners Health Plan of New York, discusses A Managed Care Approach to Improve the Quality of Care for Persons with intellectual and developmental disabilities (I/DD). These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.

In this podcast, Dr. Joan Beasley, a Research Professor and the Director of the National Research Consortium on intellectual and developmental disabilities (I/DD)and Mental Health at the National Center for START Services at the University of New Hampshire, discusses the START Model. These podcasts, excerpted from an August 2022 webinar, discuss strategies for providing coordinated care for individuals with I/DD, including person-centered medical assessment considerations for individuals with I/DD, risk stratification strategies to drive interventions, and family or caregiver support, education, and outreach. Speakers describe the current gaps in care for individuals with I/DD and share strategies for delivering person-centered care for individuals with I/DD through use of interdisciplinary teams (IDTs) and innovative care coordination models.

In this podcast, Dr. David B. Reuben, MD, the Chief of the Division of Geriatrics at the University of California, Los Angeles, and the Director of the UCLA Alzheimer's and Dementia Care, or ADC, Program, discusses insights on UCLA's Alzheimer's and Dementia Care program as well as lessons learned and plans for program expansion. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer's disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_building_leveraging_support_systems/.

In this podcast, Dr. Debra Cherry, PhD, a Clinical Psychologist and the Executive Vice President of Alzheimer's Los Angeles, discusses supporting caregivers of people living with Alzheimer's Disease and Related Dementias, or ADRD, who are also dually eligible for Medicare and Medicaid. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer's disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_building_leveraging_support_systems/.

In this podcast, Linda Wade-Bickel, the Senior Director of Population Health & Clinical Operations at Health Net; Ed Mariscal, the Director of Public Programs and Long-Term Services & Supports at Health Net; and Anita Chacon Terry, a Manager of Care Management at Health Net, discuss the benefits of care manager education and the impact of home and community-based service referrals on member outcomes. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer's disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_building_leveraging_support_systems/.

In this podcast, Katie Palmisano, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Dr. David B. Reuben, MD, the Chief of the Division of Geriatrics at the University of California, Los Angeles, and the Director of the UCLA Alzheimer's and Dementia Care, or ADC, Program, Dr. Debra Cherry, PhD, a Clinical Psychologist and the Executive Vice President of Alzheimer's Los Angeles, Linda Wade-Bickel, the Senior Director of Population Health & Clinical Operations at Health Net, Ed Mariscal, the Director of Public Programs and Long-Term Services & Supports at Health Net, and Anita Chacon Terry, a Manager of Care Management at Health Net. During this discussion, panelists offer strategies and promising practices regarding innovations in Alzheimer's Disease and Related Dementias, or ADRD, caregiver support programs regarding building and leveraging support systems. These podcasts, excerpted from a 2022 webinar, explore innovative ways that health equity and caregiver support are addressed across Alzheimer's disease and related dementias (ADRD) programs supporting dually eligible people living with ADRD. The event speakers review various strategies and lessons learned from existing programs for ensuring caregivers have the supports they need to care for a person living with ADRD, and speakers also describe strategies for health plans to consider supporting providers in their work with caregivers. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_innovations_alzheimers_disease_related_dementias_adrd_caregiver_support_programs_building_leveraging_support_systems/.

In this podcast, Alexandra Bryden and Darci Graves from the Office of Minority Health at the Centers for Medicare & Medicaid Services, facilitate a panel discussion with Dr. Sheree H. Keitt, the Program Director for the Vaccine Equity and Access Program at Community Catalyst, Eric Yarnell, the Vice President of Pharmacy at Highmark Wholecare, Rod Teamer, the Director of Diversity Programs & Business Development, at Blue Cross and Blue Shield of Louisiana, and Dr. Peter Watson, the Vice President for Clinical Operations and Strategy at Health Alliance Plan. During this discussion, panelists offer strategies and promising practices regarding promoting equitable and culturally competent vaccinations for dually eligible beneficiaries. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting equitable and culturally competent COVID-19 and influenza vaccinations to dually eligible beneficiaries. The event concludes with a panel discussion facilitated by staff from the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_promising_practices_promoting_equitable_culturally_competent_vaccinations_dually_eligible_beneficiaries/.

In this podcast, Dr. Peter Watson, the Vice President for Clinical Operations and Strategy at Health Alliance Plan, discusses Health Alliance Plan's COVID-19 vaccination initiative. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting equitable and culturally competent COVID-19 and influenza vaccinations to dually eligible beneficiaries. The event concludes with a panel discussion facilitated by staff from the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_promising_practices_promoting_equitable_culturally_competent_vaccinations_dually_eligible_beneficiaries/.

In this podcast, Rod Teamer, the Director of Diversity Programs & Business Development, at Blue Cross and Blue Shield of Louisiana, discusses Blue Cross and Blue Shield of Louisiana's approach to equitable and culturally competent vaccinations for dually eligible beneficiaries. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting equitable and culturally competent COVID-19 and influenza vaccinations to dually eligible beneficiaries. The event concludes with a panel discussion facilitated by staff from the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_promising_practices_promoting_equitable_culturally_competent_vaccinations_dually_eligible_beneficiaries/.

In this podcast, Dr. Sheree H. Keitt, the Program Director for the Vaccine Equity and Access Program at Community Catalyst, discusses the vaccine equity and access program at Community Catalyst. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting equitable and culturally competent COVID-19 and influenza vaccinations to dually eligible beneficiaries. The event concludes with a panel discussion facilitated by staff from the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_promising_practices_promoting_equitable_culturally_competent_vaccinations_dually_eligible_beneficiaries/.

In this podcast, Eric Yarnell, the Vice President of Pharmacy at Highmark Wholecare, discusses Highmark Wholecare's approach to equitable and culturally competent COVID-19 and influenza vaccinations and their lessons learned. Health plans serving dually eligible beneficiaries can play a key role in facilitating access to and educating members on the importance of influenza and COVID-19 vaccinations, including boosters. These podcasts, excerpted from a 2022 webinar, build upon the April 1, 2021 webinar, “Strategies for Health Plans to Support Access to COVID-19 Vaccines for Vulnerable Populations” and the November 2, 2021 webinar, “Leveraging Partnerships to Promote Flu Vaccinations Among Dually Eligible Beneficiaries During COVID-19” by considering lessons learned about the impacts of COVID-19 on advancing health equity, cultural awareness, and eliminating health disparities for dually eligible beneficiaries. A group of subject matter experts and health plan representatives share successful strategies and promising practices for promoting equitable and culturally competent COVID-19 and influenza vaccinations to dually eligible beneficiaries. The event concludes with a panel discussion facilitated by staff from the Centers for Medicare & Medicaid Services (CMS) Office of Minority Health. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2022_ric_webinar_promising_practices_promoting_equitable_culturally_competent_vaccinations_dually_eligible_beneficiaries/.

In this podcast, Lola Akintobi, a Consumer and Community Engagement Consultant for the Center for Consumer Engagement in Health Innovation at Community Catalyst, discusses enrollee advisory committee requirements. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, MaCayla Arsenault, a project manager at Central Oregon Health Council, discusses Central Oregon Health Council's approach for Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, Robyn Rohr, a Manager for Enterprise Consumer Experience at CareSource, and Heather Reynolds, an Insight Lead for Enterprise Consumer Experience at CareSource, discuss CareSource's approach for Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, Walt Malick, an Enrollee Advisory Committee Member for CareSource discusses his perspective on Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, Kristin Corcoran, a Senior Consultant at The Lewin Group, facilitates a panel discussion with Lola Akintobi, a Consumer and Community Engagement Consultant for the Center for Consumer Engagement in Health Innovation at Community Catalyst, MaCayla Arsenault, a project manager at Central Oregon Health Council, Robyn Rohr, a Manager for Enterprise Consumer Experience at CareSource, Heather Reynolds, an Insight Lead for Enterprise Consumer Experience at CareSource, and Walt Malick, an Enrollee Advisory Committee Member for CareSource. During this discussion, panelists offer strategies and promising practices regarding Enrollee Advisory Committees. Effective 2023, any Medicare Advantage (MA) organization offering one or more Dual-Special Need Plans (D-SNPs) in a state must establish and maintain one or more enrollee advisory committee (EACs). EACs must serve the D-SNPs offered by the MA organization in that state to gather direct input on enrollee experiences. These podcasts, excerpted from a 2022 webinar, provide an overview of the EAC requirements, how health plans have engaged members in EACs, and how EAC members have impacted outcomes and created organizational change. Health plans that have been successfully running EACs share lessons learned and best practices for engaging members in plan governance through EACs, including recruiting and selecting members, collecting enrollee feedback, and disseminating feedback to appropriate departments.

In this podcast, Renée Markus Hodin, the Deputy Director of the Center for Consumer Engagement in Health Innovation at Community Catalyst, facilitates a panel discussion with Lauren Easton, the Vice President for Integrative Program Development and Clinical Innovation at Commonwealth Care Alliance, or CCA, Tashau Asefaw, a Manager for Community Programs at Community Health Plan of Washington, or CHPW, and Jen Klopstein, a special needs plan, or SNP, Administrator for Health Services at Viva Health. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

In this podcast, Jen Klopstein, a special needs plan, or SNP, Administrator for Health Services at Viva Health, discusses Viva Health's approach to locating and engaging hard-to-reach members during COVID-19. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

In this podcast, Tashau Asefaw, a Manager for Community Programs at Community Health Plan of Washington, or CHPW, discusses CHPW's approach to locating and engaging hard-to-reach members during COVID-19. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

In this podcast, Lauren Easton, the Vice President for Integrative Program Development and Clinical Innovation at Commonwealth Care Alliance, or CCA, discusses CCA's approach to locating and engaging hard-to-reach members during COVID-19. In 2021, Resources for Integrated Care launched an Integrated Care Community of Practice (ICCoP), a learning community of outreach and care coordination staff from 20 national and local health plans. These podcasts, excerpted from a December 2021 panel discussion webinar, discuss promising practices that emerged from the ICCoP and elsewhere for locating and engaging these members, especially in light of the COVID-19 pandemic. Panelists share challenges and innovative strategies for engaging members in care coordination, addressing social needs, and providing education and outreach related to the COVID-19 vaccine.

These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations. *Disclaimer* Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_Eligible_Beneficiaries_COVID-19

These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations. *Disclaimer* Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_Eligible_Beneficiaries_COVID-19

These podcasts, excerpted from a November 2021 webinar, discuss the key role health plans can play in facilitating access to and educating members on the importance of annual flu vaccinations. In this event, representatives from the CDC discuss their efforts to promote equitable access to flu and COVID-19 vaccines and share promising practices for health plans and providers to engage key partners to promote vaccinations among dually eligible beneficiaries. The event also features health plan representatives who share their partnerships with community organizations to promote flu vaccinations. *Disclaimer* Please note that this event had a few technical difficulties. As a result, certain points of this event recording are disrupted by an echo and hold music. The recording on the event page has closed captions to ensure the content is understandable and also has a transcript available for download: https://www.resourcesforintegratedcare.com/2021_Webinar/Leveraging_Partnerships_Promote_Flu_Vaccinations_Dually_Eligible_Beneficiaries_COVID-19

These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.

These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.

These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.

These podcasts, excerpted from a 2021 webinar, explore the challenges and barriers that women with disability face in accessing screenings and health services, and highlight promising practices providers and health plans can employ to achieve better integrated, person-centered care.

Chris Duff and Jose Hernandez – Disability-Competent Care Model by Resources For Integrated Care

Gabriel Uribe and Anna Edwards – Promoting Disability-Competent Care during COVID-19 by Resources For Integrated Care

Jose Hernandez – A Participant’s Experiences during COVID-19 by Resources For Integrated Care

Stephanie Rasmussen – MLTSS Plan Perspective on Promoting Disability-Competent Care during COVID-19 by Resources For Integrated Care

Nicole Kohler and Katie Sheridan – Diabetes Management and Interventions during COVID-19 by Resources For Integrated Care

Vivian Cheng – Diabetes Care Management and the Clinical Pharmacist Role during COVID-19 by Resources For Integrated Care

Vivian Nnacho Ayuk and Fontella Young – Diabetes Care and Telehealth during COVID-19 by Resources For Integrated Care

COVID - 19 Vaccination Panel Discussion by Resources For Integrated Care

Misty De Lamare - L.A. Care Health Plan COVID - 19 Vaccination Efforts by Resources For Integrated Care

Beejadi Mukunda, MD - MyCare Ohio Care Source COVID - 19 Vaccination Efforts by Resources For Integrated Care

Shelly Winston - COVAX Data Sharing Project by Resources For Integrated Care