Podcasts about member engagement

In this episode of Component Connection, Abby Langenberg, SBCA's Director of Business Development & Member Engagement, sits down with Dario Schmidt, Product Manager at Stiles Machinery, to discuss the company's two innovations selected for the 2026 SBCA Innovation Grant. They explore how the pre-cutting sheathing cell and sealing tape applicator can increase automation, reduce labor demands and material waste, and support more efficient wall panel production. Dario also shares how the technologies are being adapted for the North American market and what attendees can expect to see from Stiles at BCMC 2026.

We are sitting down on NATA Radio Row in Philadelphia with Katie Scott, MS, ATC, CAE, NATA's Director of Membership and AT-in-Residence! Katie breaks down the association's latest initiatives to support athletic trainers at every stage of their careers. We discuss building meaningful member connections, expanding professional support systems, and how NATA is working behind the scenes to strengthen the profession. A huge thank you to our official NATA Radio Row sponsor, Pivot by TenCate (@pivot_by_tencate), for supplying the premium turf setup for our mobile studio layout! #NATARadioRow #NATA2026 #KatieScott #AthleticTraining #SportsMedicineOnTap #NATA #SportsMedicine

In this episode, SBCA's Director of Strategic Partnerships, Sean Shields, is joined by SBCA's Director of Business Development & Member Engagement, Abby Langenberg. At the conclusion of the Pacific Coast Builders Conference (PCBC), they discuss the value of exhibiting at the show and the connections they made with attendees.

Patreon backers have access to an exclusive ComicLab Churn Rate spreadsheet — it does the math for you! Is your Patreon actually growing—or are new members disguising a retention problem? Brad walks Dave through the process of calculating churn rate and shows how one number can unlock a much clearer understanding of a membership business. They discuss subscriber retention, lifetime value, onboarding, well-timed interventions, and how to determine whether advertising or convention appearances are truly worth the investment. Then, Dave asks whether publishing a children's book page by page on his existing webcomic could finally help him finish it. Topics include: Skunk Watch 2026 What churn rate means for a Patreon creator Why total membership and revenue can give you an incomplete picture Finding the necessary numbers in Patreon Insights Two methods for calculating churn rate What constitutes a healthy churn rate Why one month of data isn't enough Calculating your average churn rate over time Calculating your retention rate Estimating average subscriber lifetime Calculating average monthly revenue per member Determining the lifetime value of a Patreon backer Why retaining a current member is cheaper than acquiring a new one Using Patreon Autopilot to reduce cancellations Evaluating the quality and value of your Patreon rewards Improving the onboarding experience for new members Welcome messages, digital gifts, and personalized Bonjoro videos Brad's one-week Patreon check-in Helping new backers navigate a complicated archive Using average subscriber lifetime to schedule a retention intervention Brad's 18-month check-in and longtime-backer gift Repackaging older work into valuable digital rewards Rewarding and recognizing your longest-serving supporters Exclusive livestreams, previews, and “inner circle” benefits Calculating an acceptable customer-acquisition cost Evaluating paid advertising with lifetime-value data Tracking whether a comic convention was financially worthwhile Why free webcomics may still be the best customer-acquisition strategy Dave's productivity tip: drawing to Brazilian Carnival music Using a webcomic schedule to force yourself to complete a children's book Why serialized children's-book pages may not satisfy online readers Publishing complete thematic sections instead of individual pages Building a new project into an established comic's schedule The difficulty of building an audience for an independent children's book When a traditional children's-book publisher may be helpful Creative control, editorial notes, and refusing unwanted revisions Breaking publishing rules and trusting your own experience Releasing a finished independent book before seeking wider distribution Why experienced cartoonists may resist redrawing or revising completed work ComicLab LIVE at the National Cartoonists Society Reuben Awards   You get great rewards when you join the ComicLab Community on Patreon$2 — Early access to episodes$5 — Submit a question for possible use on the show AND get the exclusive ProTips podcast. Plus $2-tier rewards.If you'd like a one-on-one consultation about your comic, book it now!Brad Guigar is the creator of Evil Inc and the author of The Webcomics Handbook. He is available for personal consultations. Dave Kellett is the creator of Sheldon and Drive. He is the co-director of the comics documentary, Stripped.

One of the biggest events in our profession is coming up in a few weeks, and the AANA Annual Congress in Boston will provide countless opportunities for RNs and future CRNAs. With educational sessions, networking opportunities, career resources, workshops, and special events happening throughout the week, having a plan can make a major difference. With ​so ​much ​going on ​throughout ​the ​week, ​we ​thought ​it ​would ​be ​a ​perfect ​time ​to ​bring ​on ​some ​people ​who ​make ​all ​of ​this ​happen. So today Levi sits down with Hallie Evans, DNP, CRNA - AANA Senior Director of Education and Professional Development, Julie Rossberger, AANA Manager of Member Engagement and Experience, and Becky Frese, AANA Professional Practice Specialist to highlight the programming created specifically for RNs and nurse anesthesia residents. Here's some of what we discuss in this episode:

South Africa's two-pot retirement system is transforming how employees engage with retirement savings, digital tools, and financial education. Michelle Acton, Chief Customer Officer at Old Mutual Corporate, explains how the two-pot system has driven a major increase in direct member engagement across South Africa. She discusses how retirement fund members are using digital channels to check balances, update personal details, submit claims, and better understand their long-term savings. The conversation explores Old Mutual Corporate's use of WhatsApp as an accessible financial services channel, with member engagement rising significantly as customers gain faster access to information. Acton also explains the technology, fraud prevention, verification, and customer experience changes required to serve hundreds of thousands of retirement fund members digitally. She highlights how improved financial literacy, easier access to advice, and reduced friction can encourage South Africans to preserve more of their retirement savings, contribute more consistently, and make better-informed financial decisions. 0:00 Intro 0:31 Two-pot system and digital engagement 2:51 Making retirement savings more personal 4:38 Direct member engagement 6:14 WhatsApp and accessible financial services 9:23 Modernising Old Mutual's systems 12:18 Financial education and better retirement outcomes Follow MyBroadband: X - https://twitter.com/mybroadband Facebook - https://www.facebook.com/mybroadband Instagram - https://www.instagram.com/mybroadband/ Website - https://mybroadband.co.za/news/ #TwoPotSystem #RetirementSavings #FinancialServices

In this episode of Component Connection, Abby Langenberg, Director of Business Development & Member Engagement at SBCA, sits down with Kenneth Sewell, Co-Founder and CEO of Cadynce Software, to discuss the AI-powered innovation that earned Cadynce a spot as one of the recipients of the 2026 SBCA Innovation Grant. Together, they explore how Cadynce is helping component manufacturers streamline the bid-to-build process through AI takeoff and workflow management, the challenges the technology is designed to solve, and what attendees can expect to see at BCMC. Tune in to learn how innovation is transforming the future of component manufacturing.

THE PATH MUSIC is more than an album—it's an invitation to experience the Father's love in a way that moves beyond information and into transformation. We sat down with Bruce McNicol (Trueface Co-founder & President Emeritus), Benjamin Crawshaw (Trueface Director of Member Engagement), Jason Pamer (film producer and writer, known for Rape for Profit (2012), Saved for a Reason (2016), and Anima (2026)), and Josh Silverberg (11-time Grammy, Dove Award, and Emmy nominee, songwriter, producer, and founder of Savage Sync House) to explore the heart behind this unique songwriting project inspired by The Path.Together, we discuss how a community of award-winning artists gathered in Nashville to write original songs based on each chapter of The Path, why music uniquely reaches places that words alone cannot, and how trust, identity, friendship, and the Father's delight became the foundation for every song. We also hear the story behind the collaboration, the creative process, and the hope that these songs will help listeners move from performance to trust as they experience the love of God.Bruce wanted to honor Jason, Josh and the entire songwriting/artist community with legendary producer Quincy Jones' urging, “When making music you've got to leave space for God to walk through the room.” That's exactly what this whole songwriting community did—they made space for God to walk through those writing rooms. What We LearnedMusic can communicate identity and the Father's love in ways that spoken or written words often cannot.Every song on The Path Music was written to embody one chapter and one core theme from The Path.The project brought together artists from diverse backgrounds and church traditions around a shared love for Jesus and His grace.The creative process prioritized relationships, prayer, excellence, and thoughtful collaboration over speed or production volume.The message of trusting God instead of living to please Him became a central theme throughout the conversation.God invites us into relationship before performance, and His delight isn't earned through our achievements.The hope for the album is that listeners experience healing, identity, and deeper trust in the Father's love.Resources MentionedThe PathThe Cure The Cure & ParentsThe Heart of Man After Death (2023)Bo's CafeQuote by Dr. Curt ThompsonActs 9:26-28Jason Pamer - IMDBJosh Silverberg - The Savage Sync HouseProduced by Sound of a Rose — https://soundofarose.comSupport the show

In the second episode of our four-part SBCA Innovation Grant Recipient Spotlight Series, Abby Langenberg, Director of Business Development & Member Engagement for SBCA, sits down with another 2026 Grant Recipient, Nouran Ghaly of Crowdbuild, to discuss the company's 4D and 5D AI model and how it's helping advance innovation in the structural building components industry. Crowdbuild shares how its technology has evolved, the value of participating in the Innovation Grant program, and what attendees can expect to see at BCMC, September 14–18, in Columbus, Ohio. Tune in to hear how AI is shaping the future of off-site construction and why innovation continues to drive the industry forward.

As a self-regulatory organization, FINRA doesn't operate in a vacuum. Our effectiveness depends on understanding what is happening in the industry, hearing directly from our members, and translating that feedback into meaningful action. This engagement is a two-way street, and members might not realize just how many opportunities exist to make their voices heard. On this episode, Kayte Toczylowski, Senior Vice President, Member Firm Experience, discusses the many channels available for members to engage with FINRA, from formal advisory committees to regional representation to CEO roundtables. Learn how member feedback directly shapes our rulemaking process, drives internal improvements, and informs the work we do. Resources mentioned in this episode: FINRA 2026 Involvement and Election Process Overview FINRA Advisory Committees FINRA Indication of Interest Form Webinar: How to Respond to FINRA Requests for Comment Ep. 185: How FINRA Is Streamlining Data Requests Ep. 187: How FINRA Is Enhancing Member Firm Examinations FINRA Forward: A Year of Progress FINRA Forward FINRA Quarterly Regulatory Policy Agenda Blog Post: FINRA Forward's Rule Modernization—An Update Blog Post: Vendors, Intelligence Sharing and FINRA's Mission Blog Post: FINRA Forward Initiatives to Support Members, Markets and the Investors They Serve Blog Post: A Progress Update on Rule Modernization Find us: LinkedIn / X / YouTube / Facebook / Instagram / E-mailSubscribe to our show on Apple Podcasts, Google Play and by RSS.

Emilia Costa has spent nearly 20 years in media and advertising, watching the digital landscape transform from the earliest days of podcast sponsorships to the rise of AI-enabled platforms. She currently serves as Senior Manager of Member Engagement & Development at IAB, where she works with some of the biggest companies shaping the future of digital media and advertising including TikTok, Pinterest, Reddit, Beast Industries and OpenAI. An optimist at heart with a love for trend spotting, she serves as IAB's category lead for the Creator Economy and AI member companies, alongside influential publishers, and broadcasters, and has led strategic sponsorships and thought leadership at events like the NewFronts and IAB's Annual Leadership Meeting (ALM).Before IAB, Emilia spent six years at Vevo leading national integrated marketing and branded entertainment strategy, building campaigns for top advertisers like Apple, Disney, and State Farm with Shawn Mendes, Demi Lovato, and Billie Eilish. Earlier in her career, she was the first dedicated Online Marketing Manager at SPIN, the iconic music publication, and got her start at NPR working on sponsorships in the early days of podcasting.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

Today on Karl and Crew, we continued our weekly theme, "Dependence on God." Dean Vander Mey, the executive director of Set Free Ministries, joined us to discuss finding true freedom in Christ through confession, repentance, and living in God's truth. We also welcomed Becky Beresford, author of "She Believed He Could, So She Did," to talk about replacing popular self-empowerment messages with truths rooted in Christ. Additionally, Ben Crawshaw, the Director of Member Engagement for Trueface, joined us to discuss shifting from a performance-based faith to a freedom rooted in trusting who God is and who we are in Christ. You can listen to the highlights of today’s program on the Karl and Crew Showcast. If you're looking to hear a particular segment from the show, look at the following time stamps:Dean Vander Mey [ 16:51 ]Becky Beresford [ 30:26 ]Ben Crawshaw [ 41:43 ]Donate to Moody Radio: http://moodyradio.org/donateto/morningshowSee omnystudio.com/listener for privacy information.

As part of SBCA's Innovation Grant Spotlight Series, Abby Langenberg, Director of Business Development & Member Engagement at SBCA, sits down with Pat O'Donnell to discuss Shelfmark's innovative solution and its selection as a 2026 SBCA Innovation Grant recipient. Pat shares the inspiration behind the technology, the industry challenges it addresses, and why Shelfmark chose to participate in the Innovation Grant program. The conversation also highlights what attendees can expect to see from Shelfmark at BCMC and how innovation continues to shape the future of the structural building components industry.

Many association leaders volunteer because they genuinely care about helping their industry grow. The challenge is simple. Most volunteer leaders already have demanding full-time jobs, leaving little time to create new programs, improve member engagement, and think strategically about growth. In this episode of Grounding AI, Donna Peterson shares practical ways leaders can use artificial intelligence to help industry associations work smarter while building stronger member relationships. You will learn how AI can help organizations: • Review and repurpose existing content • Improve outdated webinars, presentations, and educational materials • Create stronger member surveys • Generate better event ideas based on member interests • Identify new audience segments for membership growth • Build stronger engagement through more personalized experiences The goal is not replacing human relationships. The goal is helping volunteer leaders save time so they can focus on building stronger communities. AI works best when it helps organizations think better, communicate better, and serve people better. If you lead an association, nonprofit, membership organization, or volunteer leadership team, this episode will give you practical ideas you can apply immediately. Subscribe to Grounding AI for weekly conversations about using artificial intelligence in practical business settings. *** Reach out to dpeterson@worldinnovators.com if you'd like help building a marketing strategy that builds relationships and/or AI training for individuals or full teams.*** Visit www.worldinnovators.com for more resources on building stronger marketing and leadership strategies.*** Subscribe to the Grounding AI podcast for weekly insights into marketing, leadership, and the future of AI.

What if your association's most effective membership recruiters aren't staff at all, but your members themselves?In an era where association professionals have countless options for education, networking, and professional development, how can associations create such a strong sense of belonging that members actively recruit, welcome, and mentor new participants?In this episode of Associations Thrive, host Joanna Pineda interviews David Walsh, Executive Director of the Virginia Society of Association Executives (VSAE). David discusses:How VSAE serves more than 450 association professionals and industry partners across Virginia, providing education, leadership development, networking, and peer exchange opportunities.How VSAE is expanding its reach throughout Virginia, including launching the Northern Virginia Association Exchange to better serve professionals in the state's largest association market.David's unique association journey, influenced by his mother's 40-year association career and his progression through membership, marketing, advocacy, and executive leadership roles.How VSAE's annual conference attracted more than 200 registrants and over 50 first-time attendees, the strongest attendance numbers in more than a decade.How volunteer leaders personally reach out to prospective members and conference attendees, creating authentic peer-to-peer invitations rather than relying solely on marketing campaigns.How VSAE's membership committee serves as mentors and ambassadors, ensuring first-time attendees feel welcomed and connected from the moment they arrive.VSAE's Learning Pathways that help members identify educational content aligned with their career stage, role, and professional goals.How VSAE's Northern Virginia programming combines education, peer exchange, and community-building to create meaningful opportunities for association professionals to learn from one another.References:VSAE WebsiteNorthern Virginia Association Exchange

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Garfield Collins, Co-Founder and Chief Administrative and Partnership Officer, Zing Health. Garfield shares how Zing Health is balancing affordability with high-touch member engagement, leveraging technology and AI to support chronically ill populations, simplify care navigation, and build long-term trust with members.In collaboration with Hippocratic AI.

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Andy Higgins, Vice President, Product And Member Engagement, Clever Care Health Plan. Andy shares how Clever Care is building trust through culturally competent care, community-based member engagement, and AI-enabled support tools that enhance human interaction while improving quality outcomes and member experience.In collaboration with Hippocratic AI.

PCS moves can put real strain on military families from unexpected costs to the impact on careers and kids. Sarah Roder, Director of Partnerships and Member Engagement at Armed Forces Mutual, joins us to explain where families get caught off guard and what helps smooth the transition.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Chris Gay, Chief Executive Officer, Evry Health and Pendral. He discusses rebuilding trust between payers and members, using AI voice technology to improve engagement and care coordination, and how innovative plan design and digital tools can help lower costs while enhancing the member experience.In collaboration with Hippocratic AI.

Chris Holman welcomes Becky Burtka, VP of Member Engagement, Michigan State Chamber of Commerce, Lansing, MI and also Lorri Rishar Jandron, CEO, Edge Partnerships, Lansing, MI. Host Chris Holman introduces Lorri Rishar Jandron, CEO of Edge Partnerships, and Becky Burtka, VP of Member Engagement at the Michigan State Chamber of Commerce, who share their career backgrounds — Becky as a former legislative staffer and Lorri as a journalist-turned-PR professional who built her own agency over 17 years. The two are launching a new show on the Michigan Business Network called *Bold LeadHers*, designed to highlight women's leadership stories from diverse backgrounds across Michigan and beyond, with "BOLD" standing for Breaking barriers, Owning your path, Leading with confidence, and Delivering results. Chris then shares his own career journey — from teaching and coaching to business consulting and entrepreneurship — and reflects on the sweeping changes he has witnessed over his career, particularly in technology and the growing prominence of women in business and corporate leadership. The segment closes with enthusiasm from all three about the show's potential to inspire and inform audiences on bold leadership. The full transcript features a conversation on Michigan Business Beat between host Chris Holman, Lorri Rishar Jandron of Edge Partnerships, and Becky Burtka of the Michigan State Chamber of Commerce, centered on the launch of their new show *Bold LeadHers* on the Michigan Business Network. The show is designed to spotlight women leaders from all walks of life, sharing compelling stories of breaking barriers and leading with confidence, while also addressing the very human challenges of balancing professional and personal roles. Chris reflects on the dramatic progress women have made in business and corporate leadership over his career, expressing optimism that future generations — including his own daughter and granddaughter — won't need to think about glass ceilings at all. The segment closes on an enthusiastic and forward-looking note, with all three expressing excitement about the show's mission to inspire bold leadership across Michigan and beyond. » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

In this new episode of Component Connection, Abby Langenberg, SBCA Director of Business Development & Member Engagement, and Ali Saladin-Valerio, SBCA Director of Events, discuss upcoming SBCA events and what members can expect in the months ahead. They also share why in-person networking remains so important for building relationships, strengthening engagement, and creating real business opportunities across the industry.

In this episode of Component Connection, the team recaps week two of the SBCA European Industry Tour through Germany and Ireland. SBCA's Abby Langenberg, Director of Business Development & Member Engagement, Taylor Pedigo, Events Coordinator, and Greg Greenlee, Technical Director & Interim Co-Executive Director, discuss key takeaways from seven facility tours, including lean manufacturing, automation, workforce development, and innovative construction methods. They also share insights from touring active production facilities, equipment manufacturers, and cutting-edge factories focused on testing and innovation in the structural framing industry.

This episode recorded live at the Becker's Spring 2026 Payer Issues Roundtable features Howard Weiss, Vice President, Government Relations, EmblemHealth, discussing how payers are addressing trust in healthcare, balancing cost with member experience, and using AI to enhance care management, outreach, and workforce support without replacing human roles.In collaboration with Hippocratic AI.

In this episode, hosts Abby Langenberg, SBCA Director of Business Development & Member Engagement, and Molly Butz, SBCA Interim Co-Executive Director, take us through part one of SBCA's European tour, where members explored cutting-edge truss manufacturing, lumber production, and structural building components innovation across Finland, Sweden, and Denmark. Think zero waste, full automation, and game-changing efficiency — plus peer collaboration and industry conversations.

In this episode of Component Connection, Abby Langenberg, SBCA Director of Business Development & Member Engagement, talks with SBCA President, Larry Dix II, who shares his vision for SBCA and the industry. Join us to find out about what's next for SBCA!

As wearable technology continues to trend in the fitness industry and data overload pushes members to disengage, fitness operators are confronting a harder question: Is more measurement actually driving more motivation — or is it driving people away? Jay Worthy, the CEO of Myzone, joined Club Solutions Magazine editor and podcast host Taylor Gabhart to discuss the company's pivot from fit-tech to what they call "motech" — motivation technology — and how behavioral science, gamification and community are becoming the new levers for long-term retention. Worthy draws on his background as a former operator and personal trainer to make the case that the industry is solving the wrong problem Worthy explains how simplifying performance into a single, effort-based metric creates an inclusive, level playing field for every type of mover and why that approach is more relevant than ever as smartwatch adoption accelerates globally. He also talks about the launch of Myzone Go, which removes hardware barriers by allowing members to use any compatible smartwatch to utilize Myzone features. Listen to the full conversation here.

In this episode, Graeme Goodings discusses his role as a member elected director for the Adelaide Crows, emphasizing the importance of being a voice for the members. He reflects on the changes in club culture, the significance of member engagement, and the need for improvements in facilities and communication. Goodings also addresses the challenges of engaging with interstate and international fans, and the vision for creating a more inclusive and welcoming environment for all supporters.Find more information here: https://www.afc.com.au/news/1951627/crows-to-hold-election-for-one-board-vacancyChapters00:00 Introduction to Graeme and His Role02:48 Understanding the Role of a Member Elected Director05:59 Member Engagement and Communication09:10 Future Goals and Club Improvements11:51 Engagement with Interstate and International Fans15:02 The Heart and Soul of the Club18:07 Closing Remarks and Future AspirationsSupport us on Patreon:https://www.patreon.com/crowjectListen to our podcast:https://linktr.ee/crowjectBuy Crom Merch:https://crowject.bigcartel.com/ Hosted on Acast. See acast.com/privacy for more information.

Chris Holman welcomes back Becky Burtka, VP of Member Engagement, Michigan Chamber, Lansing, MI. Welcome back Becky, remind us about the Michigan Chamber, and then tell us about National Civics Bee? Let's dig in on the purpose of National Civics Bee and the reason the state chamber got involved? How successful has Michigan been with the program? What does 2026 look like? What impact have you seen in the students that competed in 2024 and 2025? » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

In this Bright Spots in Healthcare episode, Medicare Advantage leaders confront a hard truth: high activity does not guarantee high impact. As Stars cut points rise and margins tighten, traditional segmentation and broad outreach strategies are no longer sufficient. This discussion explores how leading plans are shifting from static stratification to dynamic signal monitoring, identifying which members are realistically movable, and embedding behavioral intelligence directly into operational workflows. The focus is not on doing more. It is on doing what measurably drives lift. Our guests include: Amin Serehali, Chief Data and Analytics Officer, Independent Health Mike Leiper, Director of Government Quality Programs, Highmark Brendan Generelli, Director of Medicare Stars and Quality, Johns Hopkins Health Plans David Burianek, Chief Strategy Officer for Health Plans, MedOrion Together, they explore: How plans are distinguishing between theoretical risk and practical movability, concentrating outreach on members whose behavior can realistically change within a defined window. How leading organizations are integrating claims, pharmacy, grievance, complaint, and social drivers data with behavioral science modeling to move beyond rules based campaigns. Why simultaneous pressure across HEDIS, CAHPS, and Part D often reflects fragmentation in engagement strategy rather than isolated measure failures. How targeted pilots within defined populations create clarity before scaling enterprise wide changes. Why timing is emerging as a strategic lever, with continuous signal monitoring replacing annual segmentation refresh cycles. How embedding intelligence into frontline workflows improves alignment between engagement effort and measurable Stars influence. Panelist Bios: https://www.brightspotsinhealthcare.com/events/beyond-segmentation-how-medicare-advantage-engagement-is-being-rebuilt/ Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/02/Updated-Episode-Guide-Beyond-Segmentation.docx.pdf  Key Insights Summary: Find the top six strategic insights from the discussion, including detailed speaker takeaways and moderator notes. https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/02/Key-Takeaways-Beyond-Segmentation-2.12.26.docx.pdf    Resources: Companion Brief: From Segmentation to Signals This companion brief expands on the behavioral intelligence framework discussed in the episode, outlining how health plans can identify movable phenotypes, align engagement timing with readiness signals, and measure causal lift against specific Stars drivers. Inside you will find insights on: Shifting from annual risk stratification to continuous behavioral signal monitoring Identifying members whose behavior is realistically influenceable within a defined measurement window Reducing wasted outreach and improving ROI through precision targeting Embedding intelligence into operational workflows rather than post hoc reporting To request your copy, email nroberts@brightspotsventures.com. Thank You to Our Episode Partner, MedOrion: Medorion partners with Medicare Advantage plans to integrate behavioral science and advanced analytics into engagement strategy. By layering behavioral phenotyping onto clinical and utilization data, Medorion helps plans identify which members are movable, optimize outreach timing, and improve measurable Stars performance. Learn more at https://medorion.com/. Schedule a Conversation with MedOrion: To explore how behavioral intelligence can strengthen your engagement strategy and improve measurable lift across HEDIS, CAHPS, and Part D, reach out to nroberts@brightspotsventures.com  to schedule a discussion with David Burianek and the Medorion team. About Bright Spots Ventures: Bright Spots Ventures helps healthcare leaders separate signal from noise and accelerate the adoption of what works. We bring health plan, provider, and innovation leaders together through curated content and high-trust convenings to build meaningful relationships and turn insight into action. Explore our podcast at www.brightspotsinhealthcare.com.

In this episode, we take a hard look at what real peer connection actually requires and why it's so difficult to sustain. We're joined by Jackson Boyar, co-founder and CEO of RallyBoard, to explore a model that prioritizes intentional peer groups, shared responsibility, and human interaction over algorithm-driven noise. Together, we unpack what meaningful connection really looks like, how technology can help scale our efforts, and how leaders and participants should rethink engagement, value, and return on time. Hosted by Michelle Apuzzio.Thank you for tuning in to this episode of Degrees of Impact, where we explore innovative ideas and the people behind them in higher education. To learn more about NACU and our programs, visit nacu.edu. Connect with us on LinkedIn: NACU If you enjoyed this episode, don't forget to subscribe, rate, and share it with your network.

As a self-regulatory organization, engagement with member firms is vital to FINRA's success. On this episode, we highlight engagement opportunities, provide insight into how FINRA is listening and taking action on what we're hearing, and encourage even more listeners to get actively involved in FINRA's outreach.FINRA Senior Vice President Kayte Toczylowski is joined by two current FINRA regional committee members: Serving on FINRA's Midwest regional committee, Margaret Dubil, Director of Surveillance for Stifel, Nicolaus & Company, and Stifel Independent Advisors; and serving on the New York regional committee, Peter Garcia, Head of Business Development and Controls at Rabobank and Officer of Rabo Securities USA, Rabobank's U.S. broker- dealer. The two provide firsthand experience on engaging with FINRA.Resources mentioned in this episode:FINRA ForwardFINRA Crypto and Blockchain Education ProgramBlog Post: FINRA Forward's Rule Modernization—An UpdateBlog Post: FINRA Forward Initiatives to Support Members, Markets and the Investors They ServeFINRA Conferences and Events2025 Involvement and Election Process OverviewFINRA Engagement PortalFINRA Advisory Committees Find us: LinkedIn / X / YouTube / Facebook / Instagram / E-mailSubscribe to our show on Apple Podcasts, Google Play and by RSS.

In this episode of a Mortar and Pestle, Tenille Davis, Chief Advocacy Officer for the Alliance for Pharmacy Compounding, joins host Mike De Lisio and guest co-host Erin Michael, Director of Member Engagement, to discuss the APC Blue Print, a blueprint for eliminating redundant, unauthorized, or ineffective regulation that impedes patient access to compounded drugs.

Dr. Saria Saccocio, Chief Medical Officer at Essence Healthcare, is using AI to enhance care and services for patients who are enrolled in Medicare Advantage programs. One application is to analyze data related to health equity, care authorization, and to address biases. Their AI agent is being used to interact with patients, offering them the option to access a human. Integration with wearables, such as the Oura Ring, focuses on identifying clinically useful information to prevent physicians from being overwhelmed by data. Saria explains, "Medicare Advantage plans are absolutely that. It's an advantage because of the additional benefits that exist and the opportunity to connect with our members is rather unique. In fact, what I'll share with you and the audience is that AI has been a focus for us and a priority as we continue to expand the focus on quality and engagement with our members so that they have their best quality life possible to them. AI is a major piece of this work to make that happen. I can give you a couple of examples. In fact, when it comes to health equity, CMS has recently required Medicare plans to ensure that we are analyzing our data through a health equity lens. This year, in fact, we're focused on authorizations, authorizations of care. We want to make sure that it is critical to our members and AI. I see an opportunity to recognize any blind spots or implicit bias."   "I think that every human being has a capability for technology. And what's critical is that we meet them where they are, that we understand what they want, what they need out of technology. I think that works as well as providers. As you see all of these AI developers starting up companies and solving problems, the conversation that we're having every day at Lumeris and at Essence Healthcare is what does the patient want? What does that member need for quality of care? And then engage and include the providers in that conversation. What makes their job easier? Because one of the challenges with new technology is that we can also reach a point of technology exhaustion. So I'll give an example of our relationship with Oura ring, the wearable device that tracks for sleep, for health, for heart rate, and a number of different measures."    #EssenceHealthcare #MedicareAdvantage #HealthAI #OuraRing #DigitalHealth essencehealthcare.com Download the transcript here    

Dr. Saria Saccocio, Chief Medical Officer at Essence Healthcare, is using AI to enhance care and services for patients who are enrolled in Medicare Advantage programs. One application is to analyze data related to health equity, care authorization, and to address biases. Their AI agent is being used to interact with patients, offering them the option to access a human. Integration with wearables, such as the Oura Ring, focuses on identifying clinically useful information to prevent physicians from being overwhelmed by data. Saria explains, "Medicare Advantage plans are absolutely that. It's an advantage because of the additional benefits that exist and the opportunity to connect with our members is rather unique. In fact, what I'll share with you and the audience is that AI has been a focus for us and a priority as we continue to expand the focus on quality and engagement with our members so that they have their best quality life possible to them. AI is a major piece of this work to make that happen. I can give you a couple of examples. In fact, when it comes to health equity, CMS has recently required Medicare plans to ensure that we are analyzing our data through a health equity lens. This year, in fact, we're focused on authorizations, authorizations of care. We want to make sure that it is critical to our members and AI. I see an opportunity to recognize any blind spots or implicit bias."   "I think that every human being has a capability for technology. And what's critical is that we meet them where they are, that we understand what they want, what they need out of technology. I think that works as well as providers. As you see all of these AI developers starting up companies and solving problems, the conversation that we're having every day at Lumeris and at Essence Healthcare is what does the patient want? What does that member need for quality of care? And then engage and include the providers in that conversation. What makes their job easier? Because one of the challenges with new technology is that we can also reach a point of technology exhaustion. So I'll give an example of our relationship with Oura ring, the wearable device that tracks for sleep, for health, for heart rate, and a number of different measures."    #EssenceHealthcare #MedicareAdvantage #HealthAI #OuraRing #DigitalHealth essencehealthcare.com Listen to the podcast here

The Gavel Podcast is the official podcast of Sigma Nu Fraternity, Inc., and is dedicated to keeping you updated on the operations of the Legion of Honor and connecting you to stories from our brotherhood. To find out more from the Fraternity, you can always check out our website at www.sigmanu.org. Also consider following us on: Facebook | Instagram | LinkedIn | YouTube | FlickrHave feedback or a question about this episode? Want to submit an idea for a future topic you'd like to see covered? Contact the Gavel Podcast team at news@sigmanu.org. Hosts for this EpisodeChristopher Brenton - Beta Tau Chapter (North Carolina State) Alumnus and Sigma Nu Fraternity's Director of CommunicationsGuest for this EpisodeJustin Wenger - Beta Xi Chapter (William Jewell) Alumnus and Sigma Nu Fraternity's Sr. Director of Member EngagementEpisode ReferencesTell Us Your News - Know of a recent story about a chapter or member worth celebrating? Let us know at sigmanu.org/submitnews.Update Contact Information - Have you recently moved or changed your contact information? Unsure if your information has been updated? Submit a change of address form at sigmanu.org/changeofaddress to ensure your current information is on file.2025 Sigma Nu Day of Giving - Join your fellow brothers on October 15-16, 2025, for this year's Day of Giving. Your gifts to the Sigma Nu Educational Foundation will make a transformational impact on the advancement of the Fraternity's honorable mission.General ResourcesProspective Member Referral - Do you know a young man who would be an ideal candidate for Sigma Nu? Please submit a membership referral.Employment and Staff Hiring Resources - If you are interested in learning more about working for the Fraternity as a consultant. Please visit the employment webpage for resources and access to the position application. The application deadlines are October 15 and March 1. Applications are accepted on a rolling basis. Contact Scott Smith at scott.smith@sigmanu.org for more information.Become a Volunteer - Learn more and take the next steps to become a volunteer for the Fraternity.Establish or Serve an Alumni Chapter - Learn more about how to help establish and maintain an Alumni Chapter.Organize an Alumni Club - Learn more about how to become engaged with or set up an Alumni Club.Donate to the Sigma Nu Educational Foundation - Give a gift to help advance the Fraternity's honorable Mission.

Discover the surprising science behind conscious leadership with Rachel Russo, who reveals how a simple pause and breath can activate your brain's logic center and shift your leadership style from reactive to responsive. Fitness leaders will learn how journaling daily not only calms the mind but improves immune function and creativity. Plus, explore how self-awareness builds trust and collaboration in fitness teams where knowing your body meets leading your people. Ready to transform your leadership muscle and tackle your blind spots? This episode is packed with powerful insights and practical tools to help you lead with clarity and compassion.   Key highlights from the episode: - Conscious leadership is about responding (not reacting) by engaging your prefrontal cortex through mindful pauses and breathing. -Journaling daily enhances creativity, reduces stress, improves immune function, and helps leaders get into their subconscious for better self-awareness. - Building trust starts with knowing yourself deeply and extends to creating a psychologically safe environment that fosters collaboration and courageous conversations. Curious about the future host of Fitness Business Podcast? That's Zoe, the host JT's daughter!   Know the SECRET codeword? Submit it here for the chance to win a $100 Amazon Gift Card!* https://www.fitnessbusinesspodcast.com/codeword    Ready for more: - Become an FBP Insider and get 7 days FREE to start! Learn more on Patreon: https://patreon.com/FitnessBusinessPodcast - Our FREE LIVE online events created specifically for fitness business owners, managers, and coaches who want to sharpen their skills and grow their business - Learn More: https://fitnessbusinesspodcast.com/onlineevents - Leave us a voicemail: https://fitnessbusinesspodcast.com/leave-us-a-voicemail/ - Leave a rating on Spotify or Apple Podcasts: https://fitnessbusinesspodcast.com/review/ Quotes: "Conscious leadership is learning how to respond, not react." - Rachel Russo "When you breathe, you signal to your body that you're safe and you turn on your prefrontal cortex." - Rachel Russo "Many of your reactions as a leader are literally you as a child responding as an adult." - Rachel Russo Resources: - Become an FBP Insider on Patreon: https://patreon.com/FitnessBusinessPodcast - Fitness Business Podcast's LinkedIn Community: https://www.linkedin.com/groups/9878228/ - Mystery Shopping for Fitness Businesses: https://mysteryshoppingforfitnessbusinesses.com.au/    Our Guest: Rachel Russo, Founder of Conscious Arc Co LinkedIn: https://www.linkedin.com/in/rachel-russo-4315b140/ Instagram:https//www.instagram/rachelrusso1 Website: https://consciousarcco.com The Art of Awareness Journal: https://amzn.to/47vo6My   Merch Sponsor: Be a Merch Sponsor - https://fitnessbusinesspodcast.com/merch/   REX Roundtables: Website: www.REXRoundtables.comEmail: Eddie@REXRoundtables.com   REX Roundtables Trusted Suppliers: Power Systems: your one stop shop for equipment, functional training, recovery and storage https://www.power-systems.com/shop Les Mills: offering group fitness classes and solutions. https://www.lesmills.com/ Instinctive Insights: Profit driven marketing using data science. https://www.instinctiveinsights.com/ HireBob.Ai: Sell memberships, service existing customers and provide motivational fitness support. https://www.hirebob.ai/ Eleiko: supplying premium strength training equipment https://eleiko.com/en   Skip to the good part: 00:00 Introduction to the Future of Fitness Podcast 02:55 The Role of AI in Fitness 06:01 Personalization and Member Engagement 08:46 Challenges in the Fitness Industry 12:05 Skills for Gym Owners and Managers 14:59 The Trainer's Perspective on AI 17:51 AI Tools and Technologies in Fitness 21:02 Future Predictions for AI in Fitness 23:42 Conclusion and Key Takeaways   About Our Guest: Rachel is a conscious leadership coach, culture strategist, author, and founder of Conscious Arc Co. She supports leaders and seekers in raising their awareness, reconnecting with their true selves, and leading from the inside out. With a background in psychology, education, Reiki, and over a decade in corporate strategy and leadership, Rachel created the Conscious ArcTM, a holistic method guiding transformation through awareness, responsibility, and choice. Her mission is to help create a more connected, compassionate, and conscious world.   About Your Host: Justin "JT" Tamsett is a fitness industry veteran with over 30 years of experience who aims to reduce global healthcare costs by promoting physical activity. Through his company Active Management, he provides business coaching to fitness entrepreneurs, leads 8 REX Roundtables in the US and Australia, and has spoken at over 40 conferences across 23 countries. His ultimate goal is to create a world of opportunity for his daughter Zoe by helping more people move and stay healthy, while empowering gym owners to build successful businesses that contribute to a healthier society   Please note: We only recommend products we care about (affiliate links support our free content). Thank you for your support!

Curious how technology will redefine fitness? Tune in as fitness industry thought leader Eric Malzone shares his front-line insights after 850+ interviews with fitness visionaries! Discover eye-opening truths on AI, member retention, and industry innovation - all filtered through Eric's experience from gym owner to podcasting powerhouse. Whether you're an operator, trainer, or entrepreneur, this episode delivers actionable trends and practical advice to future-proof your business and inspire your next move in fitness.    Key highlights from the episode: - How AI will transform acquisition, engagement, and retention in the fitness industry - from sales support to hyper-personalized member journeys. - Why future-proofing fitness businesses requires patience, creativity, and upskilling human resources, not just chasing new tech trends. - Specific tools, brands, and strategies Eric recommends, including wearable tech integration, next-gen CRM, and leveraging online reviews for lead generation.   Curious about the future host of Fitness Business Podcast? That's Zoe, the host JT's daughter!   Know the SECRET codeword? Submit it here for the chance to win a $100 Amazon Gift Card!* https://www.fitnessbusinesspodcast.com/codeword    Ready for more: - Become an FBP Insider and get 7 days FREE to start! Learn more on Patreon: https://patreon.com/FitnessBusinessPodcast - Our FREE LIVE online events created specifically for fitness business owners, managers, and coaches who want to sharpen their skills and grow their business - Learn More: https://fitnessbusinesspodcast.com/onlineevents - Leave us a voicemail: https://fitnessbusinesspodcast.com/leave-us-a-voicemail/ - Leave a rating on Spotify or Apple Podcasts: https://fitnessbusinesspodcast.com/review/ Quotes: "AI won't replace coaches and trainers, but coaches and trainers that use AI will replace all the others.” - Eric Malzone "The bread and butter of what we're seeing right now, which is acquisition, engagement, and retention. So acquiring new members, making sure those members are engaged in the services that you provide. And then retaining those members.” - Eric Malzone "Panicking and rushing into things just to be using AI for the sake of AI is not the right thing; we really have to isolate in your specific business and your specific workflow, in your specific situation. Like what is the biggest problem that AI can solve right now, and starting with that." - Eric Malzone Resources: - Become an FBP Insider on Patreon: https://patreon.com/FitnessBusinessPodcast - Fitness Business Podcast's LinkedIn Community: https://www.linkedin.com/groups/9878228/ - Mystery Shopping for Fitness Businesses: https://mysteryshoppingforfitnessbusinesses.com.au/    Our Guest: Eric Malzone, Fitness industry thought leader and podcaster Podcast: https://futureoffitness.co/ LinkedIn: https://www.linkedin.com/in/eric-malzone-8b452a3/ Facebook: https://www.facebook.com/eric.malzone.7 Instagram: https://www.instagram.com/emalzone/ Podcast Collective: https://www.podcastcollective.io/ Podcasting Whitepaper: https://www.podcastcollective.io/podcasting-whitepaper    Merch Sponsor: REX Roundtables - REXRoundtables.com Be a Merch Sponsor - https://fitnessbusinesspodcast.com/merch/   REX Roundtables: Website: www.REXRoundtables.comEmail: Eddie@REXRoundtables.com   REX Roundtables Trusted Suppliers: Matrix: Commercial fitness equipment, technology, and programming. https://www.matrixfitness.com/us/eng Performance Foods: providing turnkey smoothie bar solutions for gyms. https://www.performancefoodcenters.com/ Myzone: monitoring, tracking and enhancing fitness through heart rates. https://www.myzone.org/business MXM Metrics: Analyzing and improving gyms through member metrics. https://mxmetrics.com/ MAX Members: automating member management and engagement. https://www.maxmembers.ai/   Skip to the good part: 00:00 Introduction to the Future of Fitness Podcast 02:55 The Role of AI in Fitness 06:01 Personalization and Member Engagement 08:46 Challenges in the Fitness Industry 12:05 Skills for Gym Owners and Managers 14:59 The Trainer's Perspective on AI 17:51 AI Tools and Technologies in Fitness 21:02 Future Predictions for AI in Fitness 23:42 Conclusion and Key Takeaways   About Our Guest: Eric Malzone is a prominent entrepreneur and thought leader in the fitness industry, with over 15 years of experience at the intersection of fitness, technology, and business innovation. After a successful decade in corporate America, he founded and later sold two thriving gyms: CrossFit Pacific Coast and Lighthouse Fitness. He transitioned from gym ownership to becoming a respected industry analyst and advisor. As the host of the popular Future of Fitness podcast, he has conducted more than 850 interviews with leaders, making the show a go-to resource for professionals seeking to understand emerging trends. Malzone also hosts two other shows, Athletech Unscripted and Fitness Blitz Radio. Eric is the co-founder and CEO of The Podcast Collective, an agency specializing in B2B podcast launches and strategic media placement. His advisory work extends to major brands like F45 and WRKOUT, as well as many smaller businesses, all of which benefit from his forward-thinking insights into the future of fitness and wellness.   About Your Host: Justin "JT" Tamsett is a fitness industry veteran with over 30 years of experience who aims to reduce global healthcare costs by promoting physical activity. Through his company Active Management, he provides business coaching to fitness entrepreneurs, leads 8 REX Roundtables in the US and Australia, and has spoken at over 40 conferences across 23 countries. His ultimate goal is to create a world of opportunity for his daughter Zoe by helping more people move and stay healthy, while empowering gym owners to build successful businesses that contribute to a healthier society   Please note: We only recommend products we care about (affiliate links support our free content). Thank you for your support!

Learn how AI is already working to close the member engagement gap, transforming intent into impact, personalizing care at scale, and creating the connected experiences members now expect. Leaders from Highmark Health, Ovatient, Cigna, and League share proven strategies, bright spots, and lessons learned in applying AI to drive measurable outcomes, lower costs, and improve the member experience. In this episode, you'll learn: How AI is turning digital intent into meaningful health actions Real-world examples of personalized engagement that improved outcomes and savings Why the future of digital health is shifting from mobile-first to AI-first What it takes to build a scalable, purpose-built AI platform for healthcare How payers and providers can unite around the member with AI-powered engagement Panelists: Ian Blunt, VP Advanced Analytics, Highmark Health Michael Dalton, Founder & CEO, Ovatient Charles DeShazer, MD, Former Chief Quality Officer, The Cigna Group         Andrew Dubowec, Chief Growth Officer, League       Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download here. Resources Here's the podcast Eric Glazer referenced during the show: Acquired/ACQ2 Episode: How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor), August 18, 2025 Thank you to League for supporting this episode. League is the leading healthcare consumer experience platform, reaching more than 40 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League's platform to deliver high-engagement healthcare solutions proven to improve health outcomes. Learn more at www.league.com. How to Engage: Chat with Us: Share your thoughts with Producer Jessica Tenzer at jtenzer@brightspotsventures.com  

In this special live episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Tiffany Kofroth, CSPT, CPhT-Adv, Advanced Pharmacy Technician in Continuing Pharmacy Education at the University of Texas at MD Anderson Cancer Center from and Mindy Stephens, as they discuss their compounding journeys.

In this episode of the Coffee and Questions podcast, Michelle Berman-Mikel interviews Ashley Inman, the Director of Member Relations at MBA. They discuss the importance of social media in building relationships within the mortgage industry, particularly the often-overlooked role of processors in the loan process. Ashley shares her journey in the industry, the significance of transparency and authenticity on social media, and how MBA engages with its members to provide value and foster connections. The conversation emphasizes the need for all team members, not just loan officers, to be visible and engaged on social platforms to enhance member retention and satisfaction. Connect with Ashley:Instagram: https://www.instagram.com/ashleyinman92/LinkedIn: https://www.linkedin.com/in/ashleyeinman/Website Links: https://www.mba.org/ Connect with Michelle:Website: https://bermanmediapd.com/Instagram @BermanMediaSocialYouTube: https://www.youtube.com/channel/UCTgG-BvwWOQ_jEYDZ-gKVxQ Need a Dynamic Speaker for an Event or Group? Duh...Me!Email: Michelle@bermanmediapd.com

In this episode of Reboot IT, host Dave Coriale sits down with Rob Wenger, CEO and Chief Product Officer at Higher Logic, to discuss the evolving landscape of association technology, the impact of AI and automation, and strategies for enhancing member engagement.Summary:AI and Automation:Rob emphasizes the importance of AI and automation in the association world, highlighting how these technologies can streamline tasks and improve efficiency. He discusses the use of various AI tools, including ChatGPT, Cursor, and Glean, to enhance productivity and decision-making. Rob shares insights on the balance between using AI for personal and professional tasks, and the importance of data security and compliance.Member Engagement:The conversation delves into the significance of member engagement in associations and how technology can facilitate this. Rob explains the concept of member journeys and how predictive analytics can help identify and support members at different stages of their engagement. He highlights the role of community platforms and marketing tools in fostering meaningful interactions and delivering personalized content.Ethical Considerations and Future Outlook:Rob and Dave discuss the ethical implications of AI, including concerns about data privacy and the potential for job displacement. They explore the role of associations in creating valuable, forward-thinking content and the importance of maintaining high standards in content creation. Rob shares his vision for the future, emphasizing the need for associations to adapt to technological advancements while safeguarding their core values. 

In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Michael Negrete, Vice Chair of the Board at PLEI (Pharmacy Leadership & Education Institute), and Ryan Burke, Senior Director of Professional Affairs at PTCB (Pharmacy Technician Certification Board) as they discuss leadership development and what PLEI and PTCB has to offer for pharmacy technicians.

Building Engaged Communities: Insights from Nathalie Doremieux on Podcasting, Memberships, and Course CompletionIn this episode of The Thoughtful Entrepreneur, host Josh Elledge chats with Nathalie Doremieux, Founder of The Membership Lab, about how to build truly engaged online communities through memberships, podcasts, and courses. With over 18 years of experience, Nathalie shares proven strategies for boosting course completion, building sustainable member relationships, and designing digital learning experiences that deliver real transformation.Whether you're a course creator, podcaster, or coach, this conversation is packed with practical insights on what it takes to create communities that stick—and grow.Creating Connection: Lessons from Pop Culture and PodcastingNathalie kicks off by drawing a surprising parallel between online communities and the hit reality show The Traitors. Just like the show, building trust and fostering consistent engagement are essential for keeping members connected and motivated. She shares how strong communication, support for diverse learning styles, and ongoing touchpoints can turn passive consumers into loyal, active participants.For podcasters, Nathalie developed Podcast Lead Flow, a tool that helps turn listeners into leads by collecting meaningful audience feedback. Podcasters can embed AI-powered listener forms on episode pages, then use the responses to create personalized follow-ups that build real relationships.Her advice? Don't just grow downloads—grow dialogue.Why Online Courses Fail—and How to Turn That AroundAccording to Nathalie, only 3–5% of students complete online courses. The culprit? Lack of structure, support, and accountability. Today's learners want more than content—they want community, feedback, and transformation.She outlines a 3-part strategy to reverse this trend:Track learner progress and use data to identify drop-off points.Offer regular support through group coaching, office hours, or even automated check-ins.Celebrate wins with public shout-outs, gamification, and personalized milestones.About Nathalie DoremieuxNathalie Doremieux is the Founder of The Membership Lab, where she helps coaches and course creators build high-impact, engaged online communities. With nearly two decades of experience in digital learning, tech implementation, and membership strategy, Nathalie guides entrepreneurs in turning their expertise into sustainable, supportive ecosystems that deliver real results.About The Membership LabThe Membership Lab provides expert frameworks, tools, and support for creators building thriving membership communities. The program offers everything from engagement strategies and accountability systems to launch templates and peer support. It's designed for coaches, consultants, and course creators who want to go beyond information delivery and create genuine transformation.Links Mentioned in This Episode:The Membership Lab WebsiteNathalie Doremieux on LinkedInEpisode Highlights:From Listeners to Leads: How Podcast Lead Flow turns podcast audiences into active community members.The Course Completion...