Podcasts about member engagement

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Best podcasts about member engagement

Latest podcast episodes about member engagement

The Fitness Business Podcast
AI, Tech & Member Retention: Eric Malzone on Future-Proofing Your Fitness Business | Episode 548

The Fitness Business Podcast

Play Episode Listen Later Sep 18, 2025 29:57


Curious how technology will redefine fitness? Tune in as fitness industry thought leader Eric Malzone shares his front-line insights after 850+ interviews with fitness visionaries! Discover eye-opening truths on AI, member retention, and industry innovation - all filtered through Eric's experience from gym owner to podcasting powerhouse. Whether you're an operator, trainer, or entrepreneur, this episode delivers actionable trends and practical advice to future-proof your business and inspire your next move in fitness.    Key highlights from the episode: - How AI will transform acquisition, engagement, and retention in the fitness industry - from sales support to hyper-personalized member journeys. - Why future-proofing fitness businesses requires patience, creativity, and upskilling human resources, not just chasing new tech trends. - Specific tools, brands, and strategies Eric recommends, including wearable tech integration, next-gen CRM, and leveraging online reviews for lead generation.   Curious about the future host of Fitness Business Podcast? That's Zoe, the host JT's daughter!   Know the SECRET codeword? Submit it here for the chance to win a $100 Amazon Gift Card!* https://www.fitnessbusinesspodcast.com/codeword    Ready for more: - Become an FBP Insider and get 7 days FREE to start! Learn more on Patreon: https://patreon.com/FitnessBusinessPodcast - Our FREE LIVE online events created specifically for fitness business owners, managers, and coaches who want to sharpen their skills and grow their business - Learn More: https://fitnessbusinesspodcast.com/onlineevents - Leave us a voicemail: https://fitnessbusinesspodcast.com/leave-us-a-voicemail/ - Leave a rating on Spotify or Apple Podcasts: https://fitnessbusinesspodcast.com/review/ Quotes: "AI won't replace coaches and trainers, but coaches and trainers that use AI will replace all the others.” - Eric Malzone "The bread and butter of what we're seeing right now, which is acquisition, engagement, and retention. So acquiring new members, making sure those members are engaged in the services that you provide. And then retaining those members.” - Eric Malzone "Panicking and rushing into things just to be using AI for the sake of AI is not the right thing; we really have to isolate in your specific business and your specific workflow, in your specific situation. Like what is the biggest problem that AI can solve right now, and starting with that." - Eric Malzone Resources: - Become an FBP Insider on Patreon: https://patreon.com/FitnessBusinessPodcast - Fitness Business Podcast's LinkedIn Community: https://www.linkedin.com/groups/9878228/ - Mystery Shopping for Fitness Businesses: https://mysteryshoppingforfitnessbusinesses.com.au/    Our Guest: Eric Malzone, Fitness industry thought leader and podcaster Podcast: https://futureoffitness.co/ LinkedIn: https://www.linkedin.com/in/eric-malzone-8b452a3/ Facebook: https://www.facebook.com/eric.malzone.7 Instagram: https://www.instagram.com/emalzone/ Podcast Collective: https://www.podcastcollective.io/ Podcasting Whitepaper: https://www.podcastcollective.io/podcasting-whitepaper    Merch Sponsor: REX Roundtables - REXRoundtables.com Be a Merch Sponsor - https://fitnessbusinesspodcast.com/merch/   REX Roundtables: Website: www.REXRoundtables.comEmail: Eddie@REXRoundtables.com   REX Roundtables Trusted Suppliers: Matrix: Commercial fitness equipment, technology, and programming. https://www.matrixfitness.com/us/eng Performance Foods: providing turnkey smoothie bar solutions for gyms. https://www.performancefoodcenters.com/ Myzone: monitoring, tracking and enhancing fitness through heart rates. https://www.myzone.org/business MXM Metrics: Analyzing and improving gyms through member metrics. https://mxmetrics.com/ MAX Members: automating member management and engagement. https://www.maxmembers.ai/   Skip to the good part: 00:00 Introduction to the Future of Fitness Podcast 02:55 The Role of AI in Fitness 06:01 Personalization and Member Engagement 08:46 Challenges in the Fitness Industry 12:05 Skills for Gym Owners and Managers 14:59 The Trainer's Perspective on AI 17:51 AI Tools and Technologies in Fitness 21:02 Future Predictions for AI in Fitness 23:42 Conclusion and Key Takeaways   About Our Guest: Eric Malzone is a prominent entrepreneur and thought leader in the fitness industry, with over 15 years of experience at the intersection of fitness, technology, and business innovation. After a successful decade in corporate America, he founded and later sold two thriving gyms: CrossFit Pacific Coast and Lighthouse Fitness. He transitioned from gym ownership to becoming a respected industry analyst and advisor. As the host of the popular Future of Fitness podcast, he has conducted more than 850 interviews with leaders, making the show a go-to resource for professionals seeking to understand emerging trends. Malzone also hosts two other shows, Athletech Unscripted and Fitness Blitz Radio. Eric is the co-founder and CEO of The Podcast Collective, an agency specializing in B2B podcast launches and strategic media placement. His advisory work extends to major brands like F45 and WRKOUT, as well as many smaller businesses, all of which benefit from his forward-thinking insights into the future of fitness and wellness.   About Your Host: Justin "JT" Tamsett is a fitness industry veteran with over 30 years of experience who aims to reduce global healthcare costs by promoting physical activity. Through his company Active Management, he provides business coaching to fitness entrepreneurs, leads 8 REX Roundtables in the US and Australia, and has spoken at over 40 conferences across 23 countries. His ultimate goal is to create a world of opportunity for his daughter Zoe by helping more people move and stay healthy, while empowering gym owners to build successful businesses that contribute to a healthier society   Please note: We only recommend products we care about (affiliate links support our free content). Thank you for your support!

Michigan's Big Show
* Becky Burtka, VP of Member Engagement at the Michigan Chamber of Commerce

Michigan's Big Show

Play Episode Listen Later Sep 9, 2025 7:31 Transcription Available


Healthcare Perspectives
Scaling education to advance health for all

Healthcare Perspectives

Play Episode Listen Later Aug 27, 2025 30:38


Access to quality healthcare is still out of reach for millions worldwide — particularly in low- and middle-income countries and underserved rural areas. One of the biggest drivers of this gap is a shortage of trained healthcare workers, a challenge made worse by workforce migration, limited local training opportunities, and uneven distribution of resources.In this episode of Healthcare Perspectives, host Hagen Weissapfel, Director of Education and Customer Services for Global Access to Care at Siemens Healthineers, is joined by Melissa Culp, Executive Vice President of Member Engagement at the American Society of Radiologic Technologists (ASRT), and Dr. Geoff Ibbotson, surgeon and Executive Director of the Global Surgery Foundation (GSF). Together, they explore how education and training — scaled through digital innovation and local partnerships — can transform access to care for underserved communities.From stories of practicing in isolation in remote Nepal, to advancing imaging education in Malawi, to building global learning platforms like SURGHub, Melissa and Geoff share how sustainable, in-country solutions can empower healthcare professionals, break down systemic barriers, and save lives.What you'll learn in this episode:Why education is one of the most sustainable forms of impact in global healthHow digital learning platforms like SURGHub are connecting providers in over 200 countriesThe role of local leadership and trust in building effective training programsHow public awareness campaigns can inspire the next generation of medical imaging professionalsThe life-or-death consequences of gaps in surgical technology access — and how training can close themWhy small, targeted investments can yield measurable improvements in health outcomesConnect with Hagen WeissapfelLinkedInConnect with Melissa CulpLinkedInConnect with Geoff IbbotsonLinkedIn Hosted on Acast. See acast.com/privacy for more information.

Bright Spots in Healthcare Podcast
Closing the Member Engagement Gap with AI-Powered Actions

Bright Spots in Healthcare Podcast

Play Episode Listen Later Aug 26, 2025 61:17


Learn how AI is already working to close the member engagement gap, transforming intent into impact, personalizing care at scale, and creating the connected experiences members now expect. Leaders from Highmark Health, Ovatient, Cigna, and League share proven strategies, bright spots, and lessons learned in applying AI to drive measurable outcomes, lower costs, and improve the member experience. In this episode, you'll learn: How AI is turning digital intent into meaningful health actions Real-world examples of personalized engagement that improved outcomes and savings Why the future of digital health is shifting from mobile-first to AI-first What it takes to build a scalable, purpose-built AI platform for healthcare How payers and providers can unite around the member with AI-powered engagement Panelists: Ian Blunt, VP Advanced Analytics, Highmark Health Michael Dalton, Founder & CEO, Ovatient Charles DeShazer, MD, Former Chief Quality Officer, The Cigna Group         Andrew Dubowec, Chief Growth Officer, League       Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download here. Resources Here's the podcast Eric Glazer referenced during the show: Acquired/ACQ2 Episode: How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor), August 18, 2025 Thank you to League for supporting this episode. League is the leading healthcare consumer experience platform, reaching more than 40 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League's platform to deliver high-engagement healthcare solutions proven to improve health outcomes. Learn more at www.league.com. How to Engage: Chat with Us: Share your thoughts with Producer Jessica Tenzer at jtenzer@brightspotsventures.com  

The Mortar & Pestle
Live from the 2025 PCCA Technician Summit with Tiffany Kofroth, CSPT, CPhT-Adv & Mindy Stephens

The Mortar & Pestle

Play Episode Listen Later Aug 21, 2025 46:17


In this special live episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Tiffany Kofroth, CSPT, CPhT-Adv, Advanced Pharmacy Technician in Continuing Pharmacy Education at the University of Texas at MD Anderson Cancer Center from and Mindy Stephens, as they discuss their compounding journeys.

Coffee and Questions - Instagram, Realtors, Loan Officers
Episode 81: The Power of Social Media for member engagement w/Ashley Inman of the MBA

Coffee and Questions - Instagram, Realtors, Loan Officers

Play Episode Listen Later Aug 8, 2025 35:55


In this episode of the Coffee and Questions podcast, Michelle Berman-Mikel interviews Ashley Inman, the Director of Member Relations at MBA. They discuss the importance of social media in building relationships within the mortgage industry, particularly the often-overlooked role of processors in the loan process. Ashley shares her journey in the industry, the significance of transparency and authenticity on social media, and how MBA engages with its members to provide value and foster connections. The conversation emphasizes the need for all team members, not just loan officers, to be visible and engaged on social platforms to enhance member retention and satisfaction. Connect with Ashley:Instagram: https://www.instagram.com/ashleyinman92/LinkedIn: https://www.linkedin.com/in/ashleyeinman/Website Links: https://www.mba.org/ Connect with Michelle:Website: https://bermanmediapd.com/Instagram @BermanMediaSocialYouTube: https://www.youtube.com/channel/UCTgG-BvwWOQ_jEYDZ-gKVxQ Need a Dynamic Speaker for an Event or Group? Duh...Me!Email: Michelle@bermanmediapd.com

Reboot IT - 501(c) Technology
The Impact of AI and Automation on Associations and Member Engagement

Reboot IT - 501(c) Technology

Play Episode Listen Later Aug 7, 2025 29:32


In this episode of Reboot IT, host Dave Coriale sits down with Rob Wenger, CEO and Chief Product Officer at Higher Logic, to discuss the evolving landscape of association technology, the impact of AI and automation, and strategies for enhancing member engagement.Summary:AI and Automation:Rob emphasizes the importance of AI and automation in the association world, highlighting how these technologies can streamline tasks and improve efficiency. He discusses the use of various AI tools, including ChatGPT, Cursor, and Glean, to enhance productivity and decision-making. Rob shares insights on the balance between using AI for personal and professional tasks, and the importance of data security and compliance.Member Engagement:The conversation delves into the significance of member engagement in associations and how technology can facilitate this. Rob explains the concept of member journeys and how predictive analytics can help identify and support members at different stages of their engagement. He highlights the role of community platforms and marketing tools in fostering meaningful interactions and delivering personalized content.Ethical Considerations and Future Outlook:Rob and Dave discuss the ethical implications of AI, including concerns about data privacy and the potential for job displacement. They explore the role of associations in creating valuable, forward-thinking content and the importance of maintaining high standards in content creation. Rob shares his vision for the future, emphasizing the need for associations to adapt to technological advancements while safeguarding their core values. 

The Mortar & Pestle
Tech Talk: Leadership Development with Michael Negrete and Ryan Burke

The Mortar & Pestle

Play Episode Listen Later Jul 24, 2025 37:24


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Michael Negrete, Vice Chair of the Board at PLEI (Pharmacy Leadership & Education Institute), and Ryan Burke, Senior Director of Professional Affairs at PTCB (Pharmacy Technician Certification Board) as they discuss leadership development and what PLEI and PTCB has to offer for pharmacy technicians.

All Talk with Jordan and Dietz
Study Shows 4-Day Work Weeks Boost Job Satisfaction

All Talk with Jordan and Dietz

Play Episode Listen Later Jul 23, 2025 7:36


July 23, 2025 ~ Wendy Block, Vice President of Business Advocacy and Member Engagement for the Michigan Chamber of Commerce, joins Kevin to discuss a new study that shows a 4-day work week boosts job satisfaction, reduces burnout, and improves well-being.

The Mortar & Pestle
Tech Talk: A Career, Not Just a Job with Mallorie Thomasson

The Mortar & Pestle

Play Episode Listen Later Jul 10, 2025 27:44 Transcription Available


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Mallorie Thomasson, pharmacy technician at Chris' Express Drug, as they discuss her compounding journey.

Power of Man Podcast
Power of Man #252 - Author/Pastor Benjamin Crawshaw!!!

Power of Man Podcast

Play Episode Listen Later Jul 9, 2025 52:33


Send us a textFor over a decade, Benjamin Crenshaw has guided young Christians beyond the achievement trap into authentic purpose-driven lives. As TrueFace's Director of Member Engagement, he has witnessed thousands of college students and young adults struggle with the same question: 'Is there more to faith than checking spiritual boxes?' Through his new book 'The Path,' He offers a fresh perspective on discipleship that resonates deeply with today's achievement-oriented believers. This is his story.  Listen now.  https://www.trueface.org/thepathContact us:Rumble/ YouTube/ IG: @powerofmanpodcastEmail: powerofmanpodcast@gmail.com.Twitter: @rorypaquetteLooking for Like-Minded Fathers and Husbands? Join our Brotherhood!"Power of Man Within" , in Facebook Groups:https://www.facebook.com/groups/490821906341560/?ref=share_group_linkFree Coaching Consultation call whenever you are ready... Message me!Believe it!

Associations Thrive
146. Dr. Celia Zamora, ED of ACAPT, on Member Engagement, Global Expansion, and Building a New Vision

Associations Thrive

Play Episode Listen Later Jul 3, 2025 24:23


How do you honor the legacy of a founding executive and also bring innovation, structure, and new energy to an organization? How can associations build strong member relationships, especially during leadership transitions?In this episode of Associations Thrive, host Joanna Pineda interviews Dr. Celia Zamora, Executive Director of the American Council of Academic Physical Therapy (ACAPT). Celia discusses:How ACAPT is a trade association representing over 270 graduate-level physical therapy programs across the U.S.How physical therapy as a profession continues to grow due to factors like an aging population and new trends like "pickleball injuries." Celia's nontraditional path to becoming an association CEO, including her PhD in Applied Linguistics.The impact of ASAE's Diversity Executive Leadership Program (DELP) on her career trajectory.How she navigated the transition as ACAPT's second-ever Executive Director, honoring the founding leader's legacy while introducing structure, processes, and accessibility.The listening tour she embarked on with members, including conversations with those who did not renew membership, to improve transparency and communication.ACAPT's upcoming Education Leadership Conference, which marks the beginning of the next decade for the organization under new leadership.Plans to expand ACAPT's global presence and foster international partnerships in physical therapy education.References:ACAPT Website

The Mortar & Pestle
Tech Talk: Adding Value to What We Do with Michelle Frediani

The Mortar & Pestle

Play Episode Listen Later Jun 26, 2025 24:14


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Michelle Frediani, pharmacy technician at Kusler's Pharmacy, as they discuss her compounding journey.

The Thoughtful Entrepreneur
2212 - Insights in Boosting Course Completion Rates and Member Engagement from The Membership Lab's Nathalie Doremieux

The Thoughtful Entrepreneur

Play Episode Listen Later Jun 16, 2025 18:31


Building Engaged Communities: Insights from Nathalie Doremieux on Podcasting, Memberships, and Course CompletionIn this episode of The Thoughtful Entrepreneur, host Josh Elledge chats with Nathalie Doremieux, Founder of The Membership Lab, about how to build truly engaged online communities through memberships, podcasts, and courses. With over 18 years of experience, Nathalie shares proven strategies for boosting course completion, building sustainable member relationships, and designing digital learning experiences that deliver real transformation.Whether you're a course creator, podcaster, or coach, this conversation is packed with practical insights on what it takes to create communities that stick—and grow.Creating Connection: Lessons from Pop Culture and PodcastingNathalie kicks off by drawing a surprising parallel between online communities and the hit reality show The Traitors. Just like the show, building trust and fostering consistent engagement are essential for keeping members connected and motivated. She shares how strong communication, support for diverse learning styles, and ongoing touchpoints can turn passive consumers into loyal, active participants.For podcasters, Nathalie developed Podcast Lead Flow, a tool that helps turn listeners into leads by collecting meaningful audience feedback. Podcasters can embed AI-powered listener forms on episode pages, then use the responses to create personalized follow-ups that build real relationships.Her advice? Don't just grow downloads—grow dialogue.Why Online Courses Fail—and How to Turn That AroundAccording to Nathalie, only 3–5% of students complete online courses. The culprit? Lack of structure, support, and accountability. Today's learners want more than content—they want community, feedback, and transformation.She outlines a 3-part strategy to reverse this trend:Track learner progress and use data to identify drop-off points.Offer regular support through group coaching, office hours, or even automated check-ins.Celebrate wins with public shout-outs, gamification, and personalized milestones.About Nathalie DoremieuxNathalie Doremieux is the Founder of The Membership Lab, where she helps coaches and course creators build high-impact, engaged online communities. With nearly two decades of experience in digital learning, tech implementation, and membership strategy, Nathalie guides entrepreneurs in turning their expertise into sustainable, supportive ecosystems that deliver real results.About The Membership LabThe Membership Lab provides expert frameworks, tools, and support for creators building thriving membership communities. The program offers everything from engagement strategies and accountability systems to launch templates and peer support. It's designed for coaches, consultants, and course creators who want to go beyond information delivery and create genuine transformation.Links Mentioned in This Episode:The Membership Lab WebsiteNathalie Doremieux on LinkedInEpisode Highlights:From Listeners to Leads: How Podcast Lead Flow turns podcast audiences into active community members.The Course Completion...

Michigan's Big Show
* Wendy Block, Senior VP of Business Advocacy and Member Engagement for the Michigan Chamber

Michigan's Big Show

Play Episode Listen Later Jun 11, 2025 8:31


Dietitian Boss with Libby Rothschild MS, RD, CPT
Behind the Scenes of Two Memberships: Dietitian's Secrets to Alternative Revenue Streams in Private Practice

Dietitian Boss with Libby Rothschild MS, RD, CPT

Play Episode Listen Later Jun 9, 2025 49:45


If you're a registered dietitian looking to grow your business and explore alternative revenue streams, this episode is for you! Libby Rothschild, founder of Dietitian Boss, and Krista, founder of Dietitian Success Center, dive deep into the world of membership models, sharing insights, challenges, and strategies that have helped them build and sustain successful membership businesses. Bio: Krista Kolodziejzyk (RD, MPH, MBA) is a registered dietitian, entrepreneur, and founder of Dietitian Success Center, an online learning platform designed to empower dietitians and dietetic interns. With an MBA in Sustainable Commerce and an MPH in Community Nutrition, Krista has leveraged her skills to build a multi six-figure. She also teaches Nutrition Communication Strategies at Toronto Metropolitan University, where she mentors and inspires students as a lecturer and preceptor. Outside of her professional achievements, she's an avid baker, reader, and endurance athlete, having completed an Ironman triathlon and a 60-kilometer ultramarathon. What You'll Learn in This Episode: Understanding Membership Models – What is a membership site, and how does it work as a business model? Pros and Cons of Memberships – The benefits, challenges, and misconceptions about launching and maintaining a membership. Content Strategy – How to continuously provide valuable content that keeps members engaged. Pricing and Retention – The impact of monthly vs. annual pricing and how to maintain a strong retention rate. Member Engagement & Feedback – Strategies for collecting feedback and adapting to members' evolving needs. Tech Platforms for Memberships – A comparison of Kajabi, WordPress, and other tools for hosting and managing a membership site. Long-Term Success Mindset – Why memberships require patience, ongoing refinement, and a solid growth strategy. Connect with Krista Kolodziejzyk: Instagram:@DietitianSuccessCenter YouTube: Dietitian Success Center Inc Website: https://dietitiansuccesscenter.com Podcast: the Dietitian Success Podcast Connect with Libby: Instagram: @libbyrothschild | @dietitianboss YouTube: Dietitian Boss Resources: Discover the seamless experience of Practice Better through our referral link! Join us on a journey of enhanced wellness and efficiency. Start here! Join our membership The Library HERE

The Mortar & Pestle
Tech Talk: The Glue to Your Pharmacy with Cindy Pegues

The Mortar & Pestle

Play Episode Listen Later Jun 6, 2025 24:57


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Cindy Pegues, Pharmaceutical Sales Rep Texas at PCCA, as they discuss her compounding journey.

CFC Solutions Cast
Industry Insights: AI's Role in Enhancing Operations and Member Services

CFC Solutions Cast

Play Episode Listen Later Jun 5, 2025 3:37


Join CFC's Jan Ahlen to discover how AI is revolutionizing the utility industry, improving operations and serving members better.

The Mortar & Pestle
Tech Talk: Continually Advancing with Stacey Lemus

The Mortar & Pestle

Play Episode Listen Later May 19, 2025 25:27


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Stacey Lemus, Senior Formulation Specialist and Project Manager at PCCA, as they discuss her early start into compounding from small town waitress to being recruited as a pharmacy technician.

Analyst Talk With Jason Elder
Analyst Talk - Motion Commotion: Voting to Advance IACA's Innovative Ideas

Analyst Talk With Jason Elder

Play Episode Listen Later May 19, 2025 88:16 Transcription Available


Episode: 00267 Released on May 19, 2025 Description: In this special Leapodcasts Deep Dive, host Jason Elder moderates a timely and thought-provoking panel featuring Mindy Duong, Noah Fritz, and Deb Piehl, centered on the IACA's brand-new Innovative Ideas Forum. This episode explores the origins of the initiative, outlines the submission and voting process, and examines the motions that could reshape how the association governs, grows, and communicates. Listeners will get the inside scoop on why this forum was created, how it aligns with IACA's ongoing bylaws revisions, and what's at stake with each submitted idea. From member engagement and motion thresholds to international representation and transparency, the panel debates the future of participatory governance in a global association. The motions now up for vote will only move forward if at least 735 members vote in favor—a 10% threshold of the total membership. That means your vote matters. Even more important: encourage your peers to vote, share the link, and help make this process a success. These motions impact the entire membership, and the future of the IACA depends on active participation. Whether you're new to the IACA or a longtime member, this episode offers a candid, constructive conversation on organizational evolution, and highlights the importance of creating space for member voices in shaping the future of our profession.

Association Chat Podcast
Personalization Hacks to DRIVE Member Engagement

Association Chat Podcast

Play Episode Listen Later May 14, 2025 54:06


Join Association Chat's KiKi L'Italien for a candid conversation exploring how associations can overcome the current challenges of keeping members engaged in our digital-first world. Mats Persson from Umbraco and Jake Toohey from Adage will discuss practical approaches to personalization that go far beyond the basics. Learn more about Umbraco: https://umbraco.com/ More about Adage: https://adagetech.com/  ❤️ FOLLOW Association Chat! ❤️ Subscribe to our YouTube Channel: https://www.youtube.com/@AssociationChat Visit our Website: https://associationchat.com/ Sign Up for Our Newsletter (SMS Opt-In available): https://mailchi.mp/91755d927784/070x0wvkl2 Follow us on LinkedIn: https://www.linkedin.com/company/associationchat Join our Facebook Group: https://www.facebook.com/groups/associationchat2 Join our Book Club: https://bookclubs.com/join-a-book-club/club/association-chat-book-club Subscribe to Association Chat Magazine: https://bit.ly/assnchatmagsublist Fill out the Sponsorship Interest Form: https://docs.google.com/forms/d/e/1FAIpQLSe49ISnb9WCXDX6ls5FTRri0TseEi91nL8mtwHp4tQjITrUtA/viewform?usp=sf_link Share your insights with Overheard in Associations: https://docs.google.com/forms/d/e/1FAIpQLSecySUh-faxwCEwuNytXpum2xzw3uB7hS32P6pNLuvi_sOKDg/viewform?usp=sf_link 

Engaging in the Next
Ep 38 - The Assistant Will See You Now: AI's Role in Smarter Member Engagement

Engaging in the Next

Play Episode Listen Later May 9, 2025 41:03


In this episode, we chat with Rob Barnes and Johanna Byrne from Betty.ai, a company that's built an AI platform tailored specifically for associations. They explore how associations can strategically harness AI to boost efficiency, strengthen member engagement, and unlock the full value of their institutional knowledge. From advocacy wins to smarter certification support, Rob and Johanna share real-world examples of how Betty.ai is making an impact. We also dive into common roadblocks to AI adoption—and why waiting to act could leave associations behind.

Associations Thrive
138. Chris Mohr, President of SIIA, on Data Ecosystems, Policy Advocacy, and Driving Member Engagement

Associations Thrive

Play Episode Listen Later May 8, 2025 31:34


What happens when your members are some of the world's most powerful data-driven companies, and they rely on you to protect their interests, guide policy, and create best practices across vastly different industries? How do you unite and serve these members while remaining agile in a fast-changing digital landscape?In this episode of Associations Thrive, host Joanna Pineda interviews Chris Mohr, President of the Software and Information Industry Association (SIIA). Chris discusses:How SIIA represents 360 companies, including major players like Google, Meta, Amazon, and Thomson Reuters, all involved in data and information services.How SIIA is organized into verticals (market data, B2B media, and policy) to focus advocacy and engagement around shared interests.How information has shifted from being sold “by the copy” to being sold as a service, necessitating new regulations and best practices.The advocacy work SIIA undertakes to ensure the protection of the First Amendment, protects the dissemination of lawfully procured data, even as global privacy laws tighten.SIIA's work in creating best practices for “alt data”—non-public data used in trading, including web scraping and sentiment analysis.The importance of one-on-one conversations with members to understand sensitive policy positions and emerging issues.SIIA's role in guiding members through today's rapidly changing policy landscapes, including artificial intelligence and federal procurement thresholds.How SIIA's Market Insights initiative gathers industry data to deliver valuable research requested directly by members.References:SIIA Website

Association RevUP
How AGU's Personalized Tech Powers Young Member Engagement (S2.E3)

Association RevUP

Play Episode Listen Later May 5, 2025 12:43


"I think what we're doing is trailblazing." We don't often hear 'trailblazing' associated with associations, but that's exactly how Thad Lurie describes the most recent initiative of the American Geophysical Union (AGU) in episode 3.Effectively reaching the youngest career professionals is an ongoing challenge for associations in the quest to remain relevant. In less than 13-minutes, you'll learn how AGU is using personalization to provide members with the content and connections they are looking for. And, how they are adapting the new technology to meet immediate and evolving member needs.The Association RevUP Podcast is presented by the Professionals for Association Revenue (PAR) and hosted by Carolyn Shomali.Learn more about ⁠PAR⁠ and its annual conference, ⁠The RevUP Summit. ⁠Special Thanks to podcast partner, the event production company ⁠VPC, Inc.⁠Helpful Links:Learn more about AGUAGU partner: Tasio Labs

Fitness Business University With Vince Gabriele
Retention Secrets of a Gym with a 1.5% attrition rate and Tariffs again

Fitness Business University With Vince Gabriele

Play Episode Listen Later May 4, 2025 40:15


Want a fresh set of eyes on your business? Get ahead of the chaos—book your call now: https://calendly.com/spf-leo/spf-mastermind-discovery-call What's up, guys—Uncle Vinny here.I'm back behind the mic after some travel and life stuff… but this one's important.We're diving into two big topics today: tariffs and retention—and how both are about to smack gym owners right in the face if you're not paying attention. I break down what I've learned from some seriously smart finance people (not from watching the news), and explain how this stuff could affect your clients and your business.But most importantly—I'm sharing exactly what we did at Gabriele Fitness to drop our attrition rate to 1.5%. That's the lowest it's ever been. I'm talking real strategies, real results—no fluff. If you're trying to keep your members happy, showing up, and not canceling, you'll want to hear this one. Top 5 Key PointsFocus on What You Can Actually ControlYou can't control the economy, politics, or what China does. But you can control your fitness, your food, your time, your team—and how hard you work. Do that.Fear is in the Air—That Affects SpendingTariffs are creating uncertainty, and uncertainty makes people think twice before spending money. If your clients feel unsure, your gym could end up on the chopping block—unless you show them you're worth every penny.Keep What You've GotWhen it gets harder to bring in new leads, your best bet is to double down on the clients you already have. Our motto: Operation: Don't Lose Anybody. That's how we cut attrition to 1.5%.Add Real Value (Not More Sessions)Personalization, connection, and community win. Automated birthday emails don't cut it. We did stuff like personalized holiday videos and ran an epic March Madness event just for members. That's what people actually care about.Don't Be Afraid to Lead HardWhen someone tries to cancel or go on hold, challenge them. Remind them why they started. People are secretly begging to be led—especially in times like these. Be the leader they're looking for. Want a fresh set of eyes on your business? Get ahead of the chaos—book your call now: https://calendly.com/spf-leo/spf-mastermind-discovery-call If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Arc Junkies
367. The Pursuit of "Why" w/ Tim Lucas

Arc Junkies

Play Episode Listen Later Apr 28, 2025 91:34


This week on Arc Junkies, Jason is joined by Tim Lucas — Marine Corps veteran, CWI, metal artist, and AWS Section leader. Tim shares his journey from chasing motorcycles and metal shaping to working in aerospace, pharmaceuticals, and high-end fabrication. They dive into the importance of understanding the "why" behind welding, how standard operating procedures can make or break a growing shop, and the critical role AWS sections play in building the next generation of welders. They also break down the realities of the ProCodes Act, writing WPSs, and the future of welding education. Whether you're just getting started or leveling up your career, this episode is packed with practical advice, real talk, and a few laughs along the way.   Give Tim a follow Here   Check out his website Here   Arc Junkies Podcast: Instagram: @Arcjunkiespodcast YouTube: https://www.youtube.com/@arcjunkiespodcast9253 Email: Show@arcjunkies.com LinkedIn: https://www.linkedin.com/in/jason-becker-45407b72?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BKipEwR3uQXCmCjaEfNzo6w%3D%3D Arc Junkies Website: https://arcjunkies.com Arc junkies Merch: https://shop.threadmob.com/arcjunkie/shop/home Underground Metal Works: https://www.underground-metalworks.com/   Friends of the Show: American Welding Society Conferences Weld Summit https://www.aws.org/community-and-events/conferences-and-events/welding-summit/registration#regform Use ARCJUNKIES at Checkout and get a free gift at the event. Outlaw Leather LLC Outlawleather.com Instagram: @outlawleatherusa Use ARCJUNKIES for 15% off all in-stock leather goods   International Welding Bureau Internationalweldingbureau.com   Everlast Welders Instagram: @everlastwelders  YouTube: Everlast Welders         Online: https://bit.ly/37xJstI Use Codeword ARCJUNKIES at checkout to get upgraded to a free Nova Foot Pedal and TIG Torch with the purchase of any machine that comes with a stock foot pedal and TIG Torch. Walter Surface Technologies https://hubs.ly/Q034MdgX0 ISOTUNES: Instagram: @isotunesaudio Online: https://shop.isotunes.com/arcjunkies10.  Use ARCJUNKIES10 at checkout and save $10 on your purchase    

Michigan's Big Show
* Becky Burtka, VP of Member Engagement at the Michigan Chamber of Commerce

Michigan's Big Show

Play Episode Listen Later Apr 17, 2025 8:31


The Mortar & Pestle
Tech Talk: Mike Johnston the Accidental Technician

The Mortar & Pestle

Play Episode Listen Later Apr 3, 2025 35:18


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Mike Johnston, founder and CEO of the National Pharmacy Technician Association, as they discuss his compounding journey from his beginnings as an accidental technician to becoming the CEO of the world's largest professional membership organizations for pharmacy technicians.

Construction Employers Podcast
EP 92, Q1 2025 Review with Jackie Ruhlin the Director of Member Engagement

Construction Employers Podcast

Play Episode Listen Later Apr 1, 2025 14:09


In this episode, Director of Member Engagement Jackie Ruhlin sits down with Myra Rosario, our Communications Lead, for a candid conversation about everything happening in Q1 and what exciting opportunities are coming up next.From new educational programs to upcoming events, Jackie shares key updates every member should know to get the most out of their membership.

Caveat
When secret plans hit the wrong inbox.

Caveat

Play Episode Listen Later Mar 27, 2025 45:12


This week, we are joined by Tara Wisniewski, EVP for Advocacy, Global Markets and Member Engagement at ISC2 discussing their work on "Navigating Global Transitions: Cybersecurity's Role Amid Political Change?" Ben and Dave both tackle the questionable and potentially illegal use of Signal by high level Trump officials after a text message got sent to the wrong person. While this show covers legal topics, and Ben is a lawyer, the views expressed do not constitute legal advice. For official legal advice on any of the topics we cover, please contact your attorney.  Please take a moment to fill out an audience survey! Let us know how we are doing! Links to the stories: The Trump Administration Accidentally Texted Me Its War Plans Get the weekly Caveat Briefing delivered to your inbox. Like what you heard? Be sure to check out and subscribe to our Caveat Briefing, a weekly newsletter available exclusively to N2K Pro members on N2K CyberWire's website. N2K Pro members receive our Thursday wrap-up covering the latest in privacy, policy, and research news, including incidents, techniques, compliance, trends, and more. This week's Caveat Briefing covers the story of European lawmakers urging the Commission to accelerate efforts on a "Chips Act 2.0" to boost AI chip investments and address technological gaps. In a letter signed by 54 lawmakers, they criticized the slow progress of the original 2023 Chips Act and warned that Europe must strengthen its semiconductor industry to remain competitive amid growing geopolitical tensions. Curious about the details? Head over to the Caveat Briefing for the full scoop and additional compelling stories. Got a question you'd like us to answer on our show? You can send your audio file to caveat@thecyberwire.com. Hope to hear from you. Learn more about your ad choices. Visit megaphone.fm/adchoices

The WAB Podcast
FOENSpiratopn on Uncovering Students' Future Pathways

The WAB Podcast

Play Episode Listen Later Mar 21, 2025 35:28


The Future of Education Now 2025 (#FOEN25) festival, held at WAB from March 13 to 15, brought together students, educators, parents, and thought leaders to explore the evolving landscape of education (add link). In this special episode of the WAB Podcast, we have a recording from a very special panel from FOEN25. Moderated by Stephen Taylor, WAB's Director of Innovation in Learning and Teaching, this conversation was joined by three WAB students: Ryan from Grade 10 and Cali and Hannah from Grade 11, and global education leaders including:    Jason Cummings, Director of Member Engagement of Mastery Transcript Consortium (MTC)  Ellen Heyting, Project Lead for International Networks and Credentialing from Melbourne Metrics  Trillium Hibben, Director of Commission on International Education at New England Association of Schools and Colleges (NEASC)  Jane Larsson, Executive Director of the Council of International Schools (CIS)  Angela Meikle, Global Head of Private IB Schools of International Baccalaureate (IB)  Together, the panel explored how education is evolving beyond traditional assessments, emphasizing competency-based learning and the recognition of student-driven achievements. Speakers highlighted how new tools and approaches are providing a more holistic view of student progress, moving beyond grades to assess real-world skills and competencies. Schools and universities are shifting towards formative, competency-based assessments that allow students to showcase not just what they know, but what they can do.  Students shared how their projects—ranging from scientific research to organizing student-led initiatives—illustrate the impact of hands-on, real-world learning. Their experiences underscored how students thrive when given opportunities to apply their knowledge beyond the classroom. The discussion also emphasized the need for new ways to credential essential skills such as collaboration, ethical decision-making, and leadership.  Another key theme was the increasing role of student voices in shaping education. Schools and organizations are moving towards more collaborative models, ensuring that students are active participants in designing their learning experiences. Accreditation processes are also evolving, focusing more on the impact of education rather than compliance, to better support students in a rapidly changing world.  As the session concluded, the panelists expressed optimism about the future of education, emphasizing the importance of collaboration between schools, universities, and accreditation bodies to create learning environments that develop both knowledge and essential competencies. To hear the full discussion, tune in to this extra special episode of the WAB Podcast. 

Relentless Health Value
EP468: Very Common Assumptions That Aren't Actually True About Member Engagement and the Healthcare Industry, With Matt McQuide

Relentless Health Value

Play Episode Listen Later Mar 20, 2025 34:39 Transcription Available


In Episode 468, host Stacey Richter engages in a conversation with Matt McQuide, CEO of Synergy Healthcare. This episode delves into the critical assumptions surrounding member engagement within the healthcare industry.  Key points discussed include the role of employers in steering plan members, the importance of member engagement for navigating the healthcare marketplace, and Matt's three major misconceptions about health plan membership.  Matt also presents real-life examples of how engagement significantly impacts health outcomes, emphasizing that relationships and trust are paramount. The episode concludes with practical strategies for employers to enhance engagement and manage employee health effectively.  === LINKS ===

The Mortar & Pestle
Tech Talk: Sticking with My Passion With Holli LeMond

The Mortar & Pestle

Play Episode Listen Later Mar 20, 2025 24:53


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Holli LeMond, Key Account Manager at PCCA, as they discuss her journey into compounding from an early passion for chemistry to becoming a pharmacy technician.

The Association 100 Podcast
Leading with Purpose: Lessons in Strategy, Innovation & Member Engagement

The Association 100 Podcast

Play Episode Listen Later Mar 5, 2025 35:38


Our March Leadership Series kicks off on The Association Insights Podcast with Brandie Thacker, AAP, CAE, MBA, President & CEO of EPCOR. Brandie's leadership journey—from communications and marketing to the C-suite—offers valuable lessons for association professionals navigating change, strategy, and member engagement.With nearly two decades in the payments industry, Brandie shares how she transitioned into her CEO role, the challenges and opportunities facing EPCOR, and how she's fostering a culture of trust, transparency, and innovation.Key Highlights:From Comms to CEO – Brandie shares her career path and how her background in communications shapes her leadership approach.Balancing Strategy & Execution – How she's shifting from a departmental focus to leading EPCOR's big-picture vision while keeping teams aligned.Navigating Industry Change – With rapid advancements in payments technology, how EPCOR is helping members stay ahead.Member-Centric Innovation – How EPCOR is using AI, data, and new tech to better serve members and personalize engagement.The Future of Association Leadership – Brandie's take on what association leaders must prioritize to stay relevant and drive impact.

Bright Spots in Healthcare Podcast
Innovating Product Design for Growth and Member Engagement

Bright Spots in Healthcare Podcast

Play Episode Listen Later Mar 4, 2025 60:00


Highmark Health, Mass General Brigham Health Plan, SCAN, and TytoCare leaders discuss strategies for creating innovative, high-impact healthcare products.    Tune in to learn:   How traditional health plans are rethinking product design in the face of growing competition from direct-to-consumer models Strategies for creating more personalized, flexible, and transparent offerings that resonate with today's healthcare consumers The role of data, technology, and innovation in modernizing health insurance products Real-world success stories from leading organizations who are successfully navigating this evolving market Panelists:  Maria Baker, VP, Health Strategy & Delivery, Highmark Health Lena Perelman, VP, Medicare Product Operations, SCAN Health Plan Roni Mansur, Vice President of Product Management, Mass General Brigham Health Plan Suzi Pigg, Vice President, Payers, TytoCare https://www.brightspotsinhealthcare.com/events/innovating-product-design-for-growth-and-member-engagement/   This episode is sponsored by TytoCare: TytoCare is a virtual healthcare company that enables leading health plans and providers to deliver remote healthcare to the whole family through its Home Smart Clinic. Combining a cutting-edge, easy-to-use, FDA-cleared device with AI-powered guidance and diagnostic support, the Home Smart Clinic enables the whole family to conduct remote physical exams with a doctor, replicating in-clinic exams for immediate answers from home. TytoCare drives utilization rates that are six times higher than traditional telehealth services; reduces the total cost of care by an average of five percent; diverts ED visits by an average of 10.8%; and has a high average NPS of 83. The Home Smart Clinic includes Tyto Engagement Labs™, a proven framework of engagement journeys designed for the successful deployment and adoption of the solution. To complete its offering, TytoCare also provides the Pro Smart Clinic, for professional settings outside the home to serve rural clinics, schools, workplaces, and more. TytoCare serves over 250 major health systems and health plans in the U.S., Europe, Asia, Latin America, and the Middle East. For more information, visit us at tytocare.com.   Bright Spots in Healthcare is produced by Bright Spots Ventures   Bright Spots Ventures brings healthcare leaders together to share working solutions or "bright spots" to common challenges. We build valuable and meaningful relationships through our Bright Spots in Healthcare podcast, webinar series, leadership councils, customized peer events, and sales and go-to-market consulting. We believe that finding a bright spot and cloning it is the most effective strategy to improve healthcare in our lifetime.   Visit our website at www.brightspotsinhealthcare.com  

Health Innovation Matters
Advancing Patient Engagement with Kempton Presley

Health Innovation Matters

Play Episode Listen Later Feb 26, 2025 18:17


Michael chats with Kempton Presley, Chief Strategy Officer at AdhereHealth, LLC. In this episode, Michael and Kempton explore how advances in data analytics and behavioral science are transforming member engagement. They discuss how health plans and providers are leveraging predictive insights and omnichannel strategies to reach high-risk members by their preferred means. This personalized support, through incorporating science-backed techniques, helps address barriers to care and improve medication adherence. Kempton also shares insights on emerging trends in member engagement, the role of evidence-based interventions in shaping health outcomes, and what's next for the industry.

Michigan's Big Show
* Wendy Block, Senior VP of Business Advocacy and Member Engagement for the Michigan Chamber

Michigan's Big Show

Play Episode Listen Later Feb 21, 2025 9:51


The Mortar & Pestle
Tech Talk: Adding That Personal Touch with Heather Tierney

The Mortar & Pestle

Play Episode Listen Later Feb 20, 2025 27:23


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Heather Tierney, Compounding Pharmacy Technician at Wheeler Custom Compounding, as they discuss her compounding journey and the importance of adding that personal touch into compounding.

Clearing The Haze
EP#115 NDASA Board of Directors Nominee Interview with Colleen Wienhoff.

Clearing The Haze

Play Episode Listen Later Feb 12, 2025 37:25


In this episode of Clearing the Haze, host Chuck Marting interviews Colleen Weinhoff, a nominee for the NDASA Executive Board. Colleen shares her extensive background in the drug testing industry, from starting a small business in Boise to managing multiple offices and serving 4,000 clients nationwide. She discusses her experience, vision for NDASA, and the importance of education in drug testing. Colleen also highlights her recent advocacy efforts in Washington, D.C., and emphasizes the need for continued education and mentorship within the industry. This insightful interview provides a deeper understanding of Colleen's dedication and leadership qualities, offering valuable perspectives for both current and prospective NDASA members.00:00 Introduction and Guest Welcome00:54 Colleen Weinhoff's Background and Journey03:05 Vision and Priorities for NDASA06:31 Challenges in the Drug and Alcohol Screening Industry09:43 Advocacy and Policy Influence20:09 Leadership and Teamwork27:42 Member Engagement and Education30:49 Closing Remarks and Final Thoughts

Bright Spots in Healthcare Podcast
Revolutionizing Member Engagement: How Icario is Powering Personalized Healthcare Outreach

Bright Spots in Healthcare Podcast

Play Episode Listen Later Feb 11, 2025 39:58


Marc Willard, CEO, Icario, joined Eric to discuss Icario's new, innovative platform and how it improves member engagement and health outcomes. The conversation also touches on the challenges health plans face in adapting to changing member needs, the importance of data integration and organization, and the potential impact of AI-driven solutions on healthcare delivery and cost reduction.   About Marc Marc Willard is responsible for Icario's overall strategy, growth, and operations. Marc has over three decades of experience leading digital transformation and technology in the digital health sector. Marc is passionate about improving lives with industry-leading, cloud-first digital health platforms.    Marc brings a unique and highly relevant set of abilities, operational experiences, and industry relationships to Icario at the perfect time in the company's development. Before joining Icario, Marc founded Certify, where he pioneered the first cloud-based data and interoperability platform connecting providers and payors at scale. Marc founded Transcend Insights at Humana, the merger of three Humana acquisitions, including Certify. Transcend developed and launched an innovative cloud-based population health platform. At Humana Corp, as SVP, he led all member, patient, and provider digital engagement initiatives. These initiatives were focused on data and analytics to improve care delivery and quality and lower healthcare costs. In addition, Marc holds several board member positions.   Marc studied Electronic Engineering at Farnborough College of Technology and in classic entrepreneurial style, left to focus on his first start-up. Outside work, he enjoys spending time with his wife and family, collecting classic cars, and being on the water. He also mentors entrepreneurs while supporting the start-up community, which he finds very rewarding.    About Icario Icario serves health plans using powerful whole-person data, predictive behavioral science, and a proprietary engagement platform to offer personalized experiences that meet members where they are in their health journey. Icario combines the industry's largest member data repository with unparalleled industry expertise to implement health action programs that deliver personalized member engagement, reduce abrasion and encourage positive health behaviors. Visit Icariohealth.com.    

Fitness Business University With Vince Gabriele
10 Smart Ways To Grow Your Gym

Fitness Business University With Vince Gabriele

Play Episode Listen Later Jan 23, 2025 38:58


Check out 6weeksurge.com. It's a six-week program where we dive deep into practical strategies that actually work, stuff I've used and seen transform gyms time and time again. We start January 28th, so don't wait too long! In this episode, Vince Gabriele shares "10 Smart Ways to Grow Your Gym," providing gym owners with proven strategies to enhance their businesses. Vince covers topics like deeply understanding your ideal client, optimizing operational metrics, and building robust follow-up systems. Packed with actionable insights and inspiring success stories from gym owners who transformed their businesses, this episode highlights the importance of marketing mastery, retention strategies, and pricing adjustments to drive growth and profitability. Key Points:Define Your Avatar: Vince emphasizes the importance of understanding your ideal client by analyzing geographics, demographics, and psychographics to craft targeted marketing strategies.Monitor KPIs: He discusses the value of a business "scoreboard" to track critical metrics like lead conversions, client retention, and usage rates, ensuring gym owners make data-driven decisions.Follow-Up System: Vince stresses the need for a structured follow-up system to convert leads effectively and includes strategies like nine-word emails and reactivation campaigns.Referral and Joint Ventures: Developing referral systems and partnerships with local businesses is presented as a cost-effective way to grow your gym's client base.Pricing and Profitability: Vince explains the psychology behind price increases and how to effectively communicate value to justify adjustments, ensuring long-term profitability. If you're a gym owner seeking answers on how you can grow your gym, make more money, and have more freedom to do what you love, visit www.vincegabriele.com or book a call by CLICKING HERE!

Fitt Insider
270. Karl Sanft, President & CEO of 24 Hour Fitness

Fitt Insider

Play Episode Listen Later Jan 7, 2025 38:22


Today, I'm joined by Karl Sanft, president & CEO of 24 Hour Fitness. A leading US operator, 24 Hour Fitness's HVLP gyms combine vast facilities, group classes, and personal training. Rebuilding post COVID, Karl is leading the brand toward sustainable growth. In this episode, we discuss transforming the chain for the next generation of gym-goers. We also cover: • Investing in club renovations • A shift toward functional training • Adapting to evolving member preferences Subscribe to the podcast → insider.fitt.co/podcast Subscribe to our newsletter → insider.fitt.co/subscribe Follow us on LinkedIn → linkedin.com/company/fittinsider Website: https://www.24hourfitness.com IG: https://www.instagram.com/24HourFitness - The Fitt Insider Podcast is brought to you by EGYM. Visit EGYM.com to learn more about its smart workout solutions for fitness and health facilities.  Fitt Talent: https://talent.fitt.co/ Consulting: https://consulting.fitt.co/ Investments: https://capital.fitt.co/ Chapters: (00:00) Introduction (01:26) Current State of 24 Hour Fitness (04:37) Post-Pandemic Recovery (08:12) Positioning and Differentiation (10:51) Functional Training and Equipment Investments (13:21) Personal Training and Group Exercise Classes (16:26) Broader Health Trends and Member Engagement (26:13) Operational Strategies and Financial Health (28:50) Future Roadmap (35:01) The Power of Authentic Leadership (37:11) Conclusion

ASOG Podcast
Episode 198 - Transparency and Member Engagement With Associations with Ryan Ragan of ASTA

ASOG Podcast

Play Episode Listen Later Jan 6, 2025 65:30


***TIME SENSITIVE***Make sure you jump on the first MUST-ATTEND event of 2025: https://geni.us/Summit2025_____________________________________________________________________________________________________________________________________________Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Ryan Ragan, the new executive director for an automotive service alliance in North Carolina. Ryan discusses the importance of developing team members into experts, emphasizing the need for dedicated time and resources. He also highlights the value of vocational training over traditional college pathways, aiming to reduce debt and increase job readiness for new technicians. Lastly, the episode delves into strategies for organizational transparency to avoid rumors and misinformation while fostering an inclusive environment. 00:00 Therapy offered school escape amid family issues.05:20 He's mobile, unlike Kirk Cousins, Brady-like.09:38 Intensive effort invested in finding the candidate.12:55 Effort essential for associations' relevance and success.13:28 Providing real value through cutting-edge training.16:53 Access exclusive training, networking, and negotiation benefits.22:51 High industry turnover due to management and career paths.25:50 Collaboration improves the industry; Changing the Industry Podcast.28:34 Excited for development training at NC State.30:27 Focusing on Charlotte market strategies and training.35:39 Collaborative, adaptable approach; future plans underway.37:52 Event location crucial for out-of-state attendees.39:44 Exciting future improvements for upcoming show.43:41 Stupidly drove pink truck into Bronx danger.48:49 Defendant prepares poorly for court with advice.50:13 Airsoft gun prank mistaken for robbery panic.53:37 Gun unsnapped: scared, unshined shoes: lazy.58:14 Judge Ginn: Family friend, praised fair legal process.59:16 Breakdown led to appeal due to oversight.

The Mortar & Pestle
Tech Talk: An Interview with Danielle Bush

The Mortar & Pestle

Play Episode Listen Later Dec 16, 2024 34:11


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Danielle Bush, Regulatory Compliance Specialist at Town & Country Compounding Pharmacy, as they discuss her compounding journey.

Real Estate Excellence
Jeanette Langford: CEO of the St Augustine St Johns Board of Realtors

Real Estate Excellence

Play Episode Listen Later Nov 25, 2024 74:13


How can real estate boards build trust and enhance value in a changing industry? In this episode of the Real Estate Excellence podcast, host interviews Jeanette Langford. Jeanette Langford is the Chief Executive Officer of the St. Augustine & St. Johns County Board of REALTORS®. Before assuming her current role, she was the Vice President of Professional Services at the MIBOR REALTOR® Association in Indianapolis, a position she held since April 2015. Jeanette has an extensive history of involvement with the National Association of REALTORS® (NAR), having served on numerous committees and currently holding a position on the NAR Professional Standards Committee. Prior to her tenure at MIBOR, Jeanette was the Director of the Indiana Real Estate Commission, the Real Estate Appraiser Licensure & Certification Board, and the Home Inspectors Licensing Board. Her career with the State of Indiana spanned 21 years, during which she held various significant positions. Jeanette shares her extensive experience working her way up through various positions with the Indiana Real Estate Commission and the Mid Indiana Board of Realtors before her current role. Jeanette discusses the challenges and importance of establishing trust in workplace relationships, her strategic vision for the board, and her ongoing efforts to enhance member value. She also highlights the implementation of a new membership portal and the introduction of a leadership program aimed at bolstering professionalism and success among realtors. Tune in to this episode as Jeanette to get an inside look at the responsibilities of a real estate board CEO and the key initiatives underway to support real estate professionals!   Highlights 00:00 - 06:28 Jeanette Langford: CEO of the St Augustine St Johns Board of Realtors ·        We welcome Jeanette Langford to the show! ·        Jeanette shares her extensive background in real estate. ·        Her previous roles with the Mid Indiana Board of Realtors and the Indiana Real Estate Commission. ·        Working her way up through various roles over 21 years. ·        The challenges and politics of working within state organizations. ·        Her personal motivations, and her vision. 06:29 - 29:21 Adapting to Regional Differences in Real Estate ·        Jeanette's experiences and strategies in leadership roles. ·        Her transition from the State of Indiana's larger board to a smaller one. ·        Managing the dynamics of constantly changing board members. ·        Earning trust from colleagues and navigating political directives with diplomacy is emphasized. ·        Handling ethical complaints, maintaining professionalism, setting high standards, and promoting a positive reputation for realtors. ·        Her daily responsibilities, interactions with other real estate associations, and the support received from the Florida Realtors Association. 29:22 - 41:07 Enhancing Communication Strategies ·        The differences in real estate practices between Florida and Indiana. ·        Focusing on flood insurance and short-term rentals. ·        Her involvement in day-to-day operations and addresses various initiatives. ·        Data sharing among multiple MLS systems and directives. ·        Improving member services and best practices from other regions. 41:08 - 51:57 Challenges and Solutions in Real Estate ·        Improving communication and engagement within a real estate board. ·        Jeanette shares their five-month evaluation and initiatives like: o   Enhancing clear and effective communication channels; o   Exploring member preferences for communication, and o   Suggesting a new portal for personalized information. ·        The challenges of reaching members through various platforms. ·        The need for frequent and consistent messaging. ·        Attending events and education classes is emphasized. ·        Encouraging members to schedule them proactively. 51:58 - 01:13:58 The Importance of Member Engagement and Conclusion ·        Strategies and initiatives being implemented by the new CEO of the St. Augustine Board of Realtor. ·        Enhancing communication and engagement among members by: o   Improving the clarity and functionality of communications, o   Finding better ways to disseminate information, and o   Encouraging brokers and agents to get more involved. ·        The importance of providing clear value to members. ·        Her outreach and education to reduce failure rates among new agents. ·        The challenges faced by the board in managing operations, compliance, and maintaining high standards of professionalism.   Quotes: “The number one important thing that I did is that you have to earn that trust.” – Jeanette Langford “Sometimes people want to call and talk about it and fine. I give as much explanation as I can, you know, that wouldn't be outside of what that hearing panel found.” – Jeanette Langford “My goal is to make sure that our board knows all of the different opportunities to make that happen.” – Jeanette Langford   To contact Jeanette Langford, learn more about her business, and make her a part of your network, make sure to follow her on Instagram and Facebook.   LinkedIn: https://www.linkedin.com/in/jeanette-langford-60943832 Email: jeanette@stjohnsrealtors.com   If you want to build your business and become more discoverable online, Streamlined Media has you covered. Check out how they can help you build an evergreen revenue generator all powered by content creation!   SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.

IREM: From the Front Lines
Starting a Real Estate Management Company

IREM: From the Front Lines

Play Episode Listen Later Nov 19, 2024 40:51 Transcription Available


In this episode, IREM Manager of Member Engagement, Brett Voeltz, CPM®, talks to 2024 IREM Excellence REME Award winner, Joseph Rubay, CPM®, ARM®, and his partner, Winnie Tran, CPM®, about starting his own real estate management company. Find knowledge for the dynamic world of real estate management at irem.org.

Empowerography
Melodies and Mission: How an Opera Singer Empowers Others Beyond the Arts with Donita Volkwijn

Empowerography

Play Episode Listen Later Nov 13, 2024 57:58


My guest today is Donita Volkwijn. As the Senior Director of Member Engagement, Donita Volkwijn excels in leading member engagement and recruitment, comprehending member objectives and educational priorities, and steering several of Philanthropy New York's (PNY's) prominent networks and leadership development initiatives. Her approach is grounded in robust facilitation skills, a focus on relationship-building, and deep expertise in aiding organizations with their racial equity endeavors. Her journey in philanthropy commenced in 2012 at Rockefeller Philanthropy Advisors (RPA), where she held the role of Manager, Knowledge Management. In this capacity, Donita harnessed knowledge management tools and methods to foster fair and equitable distribution of access, information, and, consequently, power across organizations, enhancing engagement and performance. Her tenure at RPA also included advising individual donors and family foundations on their grantmaking strategies. Additionally, Donita's rich experience in the performing arts as an opera singer has seen her gracing stages in diverse locations such as London, Paris, Harare, San Francisco, and Tulsa. In her commitment to community support, Donita serves as a board member of the Loveland Foundation, dedicated to empowering communities of color, especially Black women and girls. She is also a co-founder of Circle of Change, an informal yet robust network bolstering the BIPOC community in the nonprofit and philanthropic sectors. In this episode we discuss opera, philanthropy, the arts, the power of voice and the power of connecting with people through art.Website - https://philanthropynewyork.org/donita-volkwijnIG - https://www.instagram.com/donitavolkwijn/LinkedIn - https://www.linkedin.com/in/donita-volkwijn/In this episode you will learn:1. The power of art and how it can help and heal.2. How art and philanthropy intersect and can create social change.3. The importance of your story and it's impact in the world. "There were a lot of challenging aspects. I think part of it was trying to be, you know, opera is for the elite." - 00:04:26"Philanthropy has a troubled history. A lot of money coming from philanthropy was taken off of the backs of marginalized communities."- 00:31:10"I fail all the time. And that is, I think that's the big lesson. Yeah. Failure is not a bad word." - 00:52:44Are you an author speaker coach or entrepreneur building a brand in today's very crowded marketplace? How do you stand out? Join me on Sept 27th and learn how to empower your message and shine as a guest on podcasts for just $97. Imagine stepping into that interview with clarity and conviction, connecting deeply with listeners who are eager to hear what you have to say. Imagine the satisfaction of knowing you've nailed it, leaving your audience inspired and wanting more. This would position you as an authority to thousands of people in your industry. Let's turn those nerves into excitement and make sure you shine on your podcast appearance. Together, we'll boost your confidence, polish your messaging for impact, and get you ready to deliver an interview that makes people fall in love with your from the first words. Ready to shine on podcasts? Let's do this! Click the link below to register.https://empowerographypodcast.com/empower-your-messageContact Brad:WebsiteInstagramLinkedInYouTubeX (Twitter)TikTok#empowerographypodcast #women #womensempowerment #empowherment #entrepreneurship #womeninentrepreneurship #empoweredwomen #empowerelevateeducate #findingyourpurpose #podcast #womensupportingwomen #soulalignment #heartcentered #selflove #resilience #personalgrowth #mindset #art #healing #heartspace #integrity #alignment #transformation #success #philanthropy #story #storytelling #opera #singer #operasinger #thevoice #singing #failure #socialchange #community #support #philanthropist #newyorkcity

Real Estate Insiders Unfiltered
Gearing Up for 2026 With Kevin Brown

Real Estate Insiders Unfiltered

Play Episode Listen Later Nov 10, 2024 16:39


Industry veteran Kevin Brown reflects on his 44-year career, discusses the challenges ahead as he prepares to lead NAR in 2026, and shares a message of resilience for real estate professionals navigating uncertain times.   Connect with Kevin on LinkedIn. Follow Real Estate Insiders Unfiltered Podcast on Instagram - YouTube - Facebook - TikTok. Visit us online at realestateinsidersunfiltered.com. Link to Facebook Page: https://www.facebook.com/RealEstateInsidersUnfiltered Link to Instagram Page: https://www.instagram.com/realestateinsiderspod/ Link to YouTube Page: https://www.youtube.com/@RealEstateInsidersUnfiltered Link to TikTok Page: https://www.tiktok.com/@realestateinsiderspod This podcast is produced by Two Brothers Creative 2024.

Remarkable Results Radio Podcast
From Military Discipline to Automotive Leadership [RR 1005]

Remarkable Results Radio Podcast

Play Episode Listen Later Nov 8, 2024 21:12


Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 ASTA Expo, Carm Capriotto introduces Ryan Ragan, the newly appointed executive director of the Automotive Service and Tire Alliance (ASTA). The discussion dives into Ryan's diverse background in non-profits, biomedical fields, healthcare, and international trade associations. Ryan shares his observations on the automotive industry's challenges, particularly technician turnover, and outlines his plans to enhance training programs and engage younger generations. Emphasizing the importance of face-to-face interactions and community outreach, Ryan aims to foster a strong, supportive network within the ASTA organization. Show Notes Watch Full Video Episode ASTA EXPO: https://astaexpo.com/ Importance of Face-to-Face Interactions (00:02:01) Ryan's Background (00:03:30) Challenges in the Automotive Industry (00:05:09) Youth Engagement Initiatives (00:06:54) Perceptions of Vocational Training (00:08:36) Industry Outreach (00:09:26) Millennials and Career Paths (00:12:46) Future Plans for the Association (00:14:24) Transparency in the Automotive Industry (00:15:09) Military Background Impact (00:17:23) Observations from ASTA Expo (00:18:07) Member Engagement and Feedback (00:19:42) Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don't miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on X:

The Mortar & Pestle
Tech Talk: An Interview with Ashley Nolan

The Mortar & Pestle

Play Episode Listen Later Oct 31, 2024 32:10


In this episode of Tech Talk, a Mortar & Pestle production, Erin Michael, Director of Member Engagement, is joined by Ashley Nolan, Director of Compounding Operations and Marketing for Martin's Wellness Pharmacies, to discuss her compounding journey from helping her mother's pharmacy to owning pharmacies herself.